Newsletter Featuring Updates, Newsletter Developments and the People Who Drive the Business

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Newsletter Featuring Updates, Newsletter Developments and the People Who Drive the Business Issue 18 | Autumn Edition Issue March 2019 CDC Victoria’s quarterly newsletter featuring updates, Newsletter developments and the people who drive the business 1 CDC Victoria Newsletter | Unite! Photo taken at The Avalon Air Show by Poon Yu Sang order) these include the Driver Group, Tullamarine Bus Lines, National Patient Transport and most Welcome! recently, Buslink Sunraysia in Mildura. Dear Colleagues, What does the next 10 years hold for us? There 2019 is certainly a special year for us as we mark will be challenges and mountains to climb, but ComfortDelGro’s 10th Anniversary in Victoria. I still also opportunities to build stronger friendships remember the day when we signed the share sale and a better business. Many of you may know by agreements to purchase the Kefford Group which now that we have ordered 50 new Hybrid buses literally paved the way for who CDC Victoria would featuring Volvo’s hybrid driveline technology. This then become. landmark order (the largest in Australia to date) 2 not only represents our commitment to a more Reflecting on the last 10 years, there have been sustainable service delivery but also a commitment so many hurdles and mountains for us to climb to the next generation that the clean air we now together as a group and individually. That said, enjoy will remain the same when they grow up. each one is precious because it forms part of our memories and shapes the lens in which we view CDC Victoria has come a long way in the last 10 the world around and gives us the confidence to years and it is indefinitely a team effort that has deal with the future. led us to where we are now. Whether you are a driver, a yardie, a mechanic, a cleaner, a trainer, Throughout the 10 years, ComfortDelGro has an operations staff, in the OCC or someone in the re-invested every dollar earned back into the head office – your efforts do not go unnoticed business and the communities that we serve. and I am so grateful to each of you who strive This includes industry leading initiatives such every day to do what’s best by our customers, as the driver safety screens, passenger voice stakeholders and fellow colleagues. announcement system, Mobileye and our Motorola digital radio system - all innovations to protect I thank you and look forward to many more years our staff and improve our service delivery to our ahead in what I believe is just the beginning of the customers. It includes our donations to provide best days of our lives. So here’s to you. Thank you the under privileged with educational opportunities for journeying with us. and sports clubs with the resources to deliver All the best, youth leadership programs. It also includes the Nicholas Yap investment to grow our family (in chronological Chief Executive Officer – CDC Victoria Welcome onboard to all our new employees Steve McFadden, Erwin Zonneveld, John McKenzie, Mark Ryder, Chris Dyer, Michael Heaton-Harris, Steve Nikolovski, Sanjay Joshi, Satinder Dosanjh & Phillip Neri (GEELONG), Panayotti Karanika, Raymond John Gudgeon & Simran Sandhu (OAKLEIGH), Ginesh Edattel George, Martin Collins, Helen Berry, Libby Crompton & Nathan Rozitis (BALLARAT), Ronald Hendry, Muhammad Irfan, Gurung Ashok, Seyoum Demessie, Ceylan Nihat & Suresh Vasudevan (mechanic) (WYNDHAM) Unite! | CDC Victoria Newsletter From Your News Service Delivery Managers Oakleigh Depot 2019 is officially in full swing and for those who have Sunshine Depot since returned from planned leave - I welcome you back and hope you had a safe and refreshing holiday. With 2019 well underway, I would like to welcome 2018 was our most productive year with the long- everyone back for the new year and hope you all awaited timetable update, the merger of Eastrans enjoyed the festive season. I would like to thank and Oakleigh fleet and the installation of the next all of the drivers who have assisted with the rail generation Myki hardware across all our buses. 2019 replacement work we have been running thus far. is set to be equally, if not, more productive. Also by the time Unite goes to print we would also We started the year by delivering a successful major have supported the Avalon Airshow once again. shuttle service for the 2018 World Cup of Golf. I With the hot weather now almost behind us, I would like to personally thank all staff who assisted would personally like to thank every driver for their with the event. I want to especially acknowledge efforts with some extremely hot days. I’d also like to the on-ground Supervisors, Levent Coskun, Andreas acknowledge the huge effort from the guys in the Lambrou and Lionel Loh who endured the erratic workshop - not only in the work they have done to Melbourne weather. prepare the fleet for summer but also the work done Delivering successful events such as this reinstates on the hot days to keep the fleet moving where they our desire and ability to adhere to our SPaRCQ also had to at times work through very values. We are passionate and reliable in delivering extreme conditions. a quality, safe service to the community. I was proud to see how everyone from cleaners, As you have all heard, we have successfully through to supervisors all did their part and worked purchased the surrounding properties- and over the as a team, which resulted in very little disruption to upcoming months, construction works will begin our network. Our yard staff have also been working to expand our depot. The expansion will provide hard detailing our fleet - including steam cleaning much-needed relief in terms of parking space 3 all seats to ensure we can supply a clean, well- while reducing the risk associated with operating in presented bus for our drivers and customers. Well limited space. done, everyone! Throughout 2018 we presented a performance We have a big year ahead of us where the focus will be report through a toolbox discussion indicating areas on further expanding our Charter business including of improved performance along with outlining areas Metro and V/line rail replacement, as well as, ensuring requiring improvement. we are delivering a clean, safe and reliable service to Based on your feedback we will continue providing all of our customers across the network. you with this quarterly report and have also I look forward to working with the Sunshine team provided you with an update for 2019 thus far. and the broader CDC family over 2019. Until next It goes without saying there is much work to be time, be safe. done and I am confident we will have a thriving and Shaun Lawson, SDM safe year ahead. at Sunshine Depot Kaz Abdulrahman, SDM at Oakleigh Depot Wyndham Depot As we head back into the school term, it is very Our much awaited bus replacement program is pleasant to see that the school term started off very progressing slower than anticipated but be assured, smoothly in the first term. Charter work is on the rise it is coming! Our first Hybrid replacement bus is with the school term and it is great to see that route expected to be in service by the end of March 2019. drivers are stepping up to get a taste of charter work Exciting times ahead as we unveil the largest order of on top of their traditional route work. Besides providing Hybrids in Australia soon. growth for the business, it also offers different I thank you all for your ongoing team work at experiences to participating driving staff to be able CDC Wyndham. to work within your own community space. Thanks to all our rail replacement drivers as they have done rail Ravneet Walia, SDM at Wyndham Depot replacements at regular intervals since the start of 2019 with great service levels. CDC Victoria Newsletter | Unite! Geelong Depot Welcome to 2019! It’s been another fast paced start to the year in what is normally a very busy period for term vacancies due to ill health, etc. I would like News our charter services and restructuring of some school to welcome all of our new staff and wish you all a services. Our new Target contract has provided happy and successful future with us. further opportunities and additional daytime work for our drivers. We are looking forward to our continued fleet improvements which will provide us with a modern By the time you read this, the Australian fleet capable of continued growth. It will help International Airshow at Avalon will be a distant improve the comfort, reliability and experience of memory. This is the biggest charter movement travelling with us. undertaken by CDC - involving up to 71 buses each day and has taken many months in planning. I would also like to take this opportunity to again Thank you to all our staff from Geelong and all other congratulate Will Bossence, who was the recipient of depots who really worked together to make this the CDC SPaRCQ Award (Passion) for 2018! event a success. Thank you to everyone who continues to do their We have been recruiting heavily in the first quarter best every day to ensure the success of our team. to reinforce our capabilities and backfill some long- Doug Nyman, SDM at Geelong Depot Ballarat Depot Tullamarine Depot As usual, it is hard to believe that we are moving towards the second quarter of the year. We all must Can’t believe how quickly time is moving on. be having fun! 4 The new year has started, schools are back We have a number of new faces on staff who have and we are now looking forward to a year of all settled in very well and we hope you are enjoying stabilisation and commitment.
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