BTS Preferred Hotels MASTER 2016 ALL TEAMS Q1
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Význam a Úloha Gastronomických Služeb V Hotelu
Význam a úloha gastronomických služeb v hotelu Bakalářská práce Lovina Anastasiya Vysoká škola hotelová v Praze 8, spol. s r. o. katedra Hotelnictví Studijní obor: Hotelnictví Vedoucí bakalářské práce: Ing. Blanka Zimáková Datum odevzdání bakalářské práce: 2016-11-24 E-mail: [email protected] Bachelor’s Dissertation The importance and role of gastronomic services at hotel Lovina Anastasiya The institute of Hospitanty Management in Prague 8, Ltd. Department of Hotel Management Major: Hotel Management Thesis Advisor: Ing Blanka Zimáková Date of Thesis Defense: 2016-11-24 E-mail: [email protected] P r o h l a š u j i, že jsem bakalářskou práci na téma Význam a úloha gastronomických služeb v hotelu zpracovala samostatně a veškerou použitou literaturu a další podkladové materiály, které jsem použila, uvádím v seznamu použitých zdrojů a že svázaná a elektronická podoba práce je shodná. V souladu s §47b zákona č. 552/2005 Sb., o vysokých školách v platném znění souhlasím se zveřejněním své bakalářské práce, a to v nezkrácené formě, v elektronické podobě ve veřejně přístupné databázi Vysoké školy hotelové v Praze 8, spol. s r.o. …………………………… Anastasiya Lovina V Praze dne 24.11.2016 Poděkování Chtěla bych poděkovat své vedoucí práce Ing. Blance Zimákové, za cenné rady, připomínky a komentáře, které mi během zpravování práce poskytovala, a také koordinatoru F&B sektoru v Hilton Hotel. Abstrakt LOVINA, Anastasiya. Význam a úloha gastronomických služeb v hotelu. *Bakalařská práce+ Vysoká škola hotelová. Praha: 2016. Celkový počet stran: 81 Hlаvním cílem mé bakаlářské práce je sledovat význam gastronomických služeb ve vztahu k ubytovacím a ostatním poskytovaným službám v hotеlu Hilton Prague Bakalářská práce je rozdělena do tří částí. -
Your Meetings & Events In
YOUR MEETINGS &the EVENTS best IN hands CUSTOMISED PROGRAMME DESIGNED FOR YOUR MEETINGS & EVENTS IN EUROPE Exceptional quality, impeccable service and always the warmest of welcomes. No one knows hospitality like Hilton. We pride ourselves in understanding the needs of our guests and ensuring we deliver a truly memorable stay. This is the thinking behind “Namaste”, our guest offering designed to deliver a truly tailored experience for guests travelling from India to Europe. Our “Namaste” programme enables meeting organisers to book with confidence and be assured that we will meet all your needs and expectations every time, no matter the occasion, no matter the destination. YOUR PERFECT CHOICE IN EUROPE London Munich Vienna Prague Hilton Manchester Hilton Diagonal Mar DoubleTree by Hilton Hilton Molino Stucky Deansgate Barcelona Amsterdam Centraal Station Venice NAMASTE PARTICIPATING HOTELS PROGRAMME CONTINENTAL Hilton Prague Hilton Leicester EUROPE Hilton Prague Old Town Hilton Liverpool Hilton Amsterdam Aleph Rome Hotel - Hilton London Hilton Amsterdam Curio Collection by Hilton Canary Wharf Airport Schiphol Rome Cavalieri, Doubletree by Hilton g DoubleTree by A Waldorf Astoria Resort London Docklands Hilton Amsterdam Hampton by Hilton St. meetin s & Centraal Station Hilton London Euston Petersburg ExpoForum Hilton London Waldorf Astoria Hilton St. Petersburg Heathrow T4 Amsterdam ExpoForum Hilton London Kensington INCLUDEDevents IN Hilton Astana Hilton Sofia Hilton London Metropole THE PROGRAMME: Hilton Garden Inn Astana Hilton Sorrento Palace Hilton Baku Hilton Tallinn Park Hilton London Olympia • Two complimentary bottles Hilton Diagonal Mar Hilton The Hague Hilton London Barcelona Paddington of water per room per night Waldorf Astoria Trianon Hilton Berlin Palace Versailles London Hilton on Park Lane • Indian breakfast items Waldorf Astoria Berlin Hilton Molino Hilton Bonn Conrad London St. -
Summer 2021 Hilton Cancún, Mexico
HotsheetDELIVERING HILTON PORTFOLIO NEWS TO TRAVEL ADVISORS Summer 2021 Hilton Cancún, Mexico Nestled behind a mangrove preserve and set on 100 acres FeaturedHilton Cancún Hotel of Mayan coastline, you’ll find it all at this secluded, all-inclusive An All-Inclusive Resort beachfront resort. Discover 12 dining A BEAUTIFUL, EXCLUSIVE BEACHFRONT experiences, including RESORT OASIS WITH ALL-INCLUSIVE PERKS five specialty restaurants and three bars. Enjoy daily breakfast, lunch, dinner, and snacks, plus an all-inclusive drinks and cocktails program with premium wines and liquors. Or discover our kid-friendly, all-you-can-eat Ice Cream • 715 stylish rooms with seating area, large bathroom, balcony, daily & Churro Shop. Relax restocked mini-bar, 24hr room service at the health club or spa. • 68,493 ft2 indoor-outdoor event space includes ballrooms, meeting Refresh at the beach, rooms & inviting terraces with watersports, or • 12 unique dining experiences include specialty restaurants, bars & private dining on request at our pools, including • P ool & beach service, watersports, yoga, live shows, nightly activities two infinity pools. Drink & entertainment in ocean views from our • Youth clubs, kids’ pool area & waterpark, all-you-can-eat Ice Cream relaxing rooms, or meet & Churro Shop in style with 68,000+ ft2 • 15min to Cancùn International Airport of dynamic indoor and outdoor event space. Amenities WHAT’S NEW IN THE HILTON Canopy by Hilton Home2 Suites by Hilton Hilton Garden Inn Portland Waterfront Anaheim Resort Anaheim Resort Portland, -
Hotsheet in This Issue
HOTSHEET IN THIS ISSUE Delivering Hilton Worldwide What’s new at Hilton Worldwide news to the travel industry Hilton Worldwide Global Showcase Spotlight on: Hilton Munich City September – October 2015 Destination: Germany, Austria and Switzerland Special Feature: European City Breaks Travel Agent Extras! In Profile: DoubleTree by Hilton RENOVATED NEW WHAT’S NEW AT HILTON WORLDWIDE Key to Hotel Listings: Hilton Istanbul Bosphorus Turkey Hilton London Bankside UK Executive Lounge Swimming Pool • Celebrating 60 years in the heart of European Istanbul overlooking the • Opening in September, located a short walk from Tate Modern, Borough Market Bosphorus Strait from landscaped gardens. 45 minutes from the airport (IST). and London Bridge. A 38-minute drive from the airport (LHR). Meeting Facilities 100% Non-Smoking • 150 of the 500 rooms and suites have been completely renovated. • 292 guest rooms featuring complimentary WiFi and interactive LCD TVs. Complimentary WiFi Hilton Huanying • Extensive indoor and outdoor event space for up to 3,000 guests. • Eight meeting rooms and three elegant ballrooms for up to 750 guests. throughout the hotel • Renovated Veranda Bar & Terrace, fitness centre and pool areas. • Heated fitness pool, contemporary OXBO Grill and The Distillery bar. Health or Fitness Facilities Breakfast Included RENOVATED NEW RENOVATED NEW (Q4 2015) Hilton London Heathrow Airport UK Hilton Zhoushan China Millennium Seoul Hilton South Korea DoubleTree by Hilton Kazan City Center Russia • A six-minute walk to Terminal 4 via covered walkway. 20 minutes from central • Opening in September, with views of the Mount Putuo Island pilgrimage site. • All guest rooms and many public areas have undergone major refurbishment • Centrally located, a five-minute walk from the Kremlin and ten minutes from London by express train link. -
Algeria Austria Azerbaijan Bali Belgium Bulgaria Cameroon
Hotel Name Algeria Hilton Algers Austria Hilton Vienna, Austria Hilton Vienna Plaza, Austria Hilton Vienna Danube Waterfront, Austria Hilton Innsbruck Hilton Garden Inn Vienna South Azerbaijan Hilton Baku Bali Hilton Bali Resort Belgium Hilton Antwerp Old Town Hilton Brussels Grand Place Hilton Brussels City Hilton Garden Inn Brussels, BRU Bulgaria Hilton Sofia Cameroon Hilton Yaounde Croatia DoubleTree by Hilton Zagreb Hilton Imperial Dubrovnik Cyprus Hilton Cyprus Hilton Park Nicosia Czech Republic Hilton Prague Hilton Prague Old Town Denmark Hilton Copenhagen Airport Egypt Hilton Sharm Waterfalls Resort Hilton Pyramids Golf Resort Conrad Cairo Hilton Sharm Dreams Resort Hilton Sharks Bay Resort Hilton Alexandria Green Plaza Hilton Luxor Resort & Spa Hilton Cairo Zamalek Residences Hilton Sharm El Sheikh Fayrouz Resort Hilton Alexandria Corniche Hilton Hurghada Resort Hilton Cairo World Trade Center Residences Hilton Marsa Alam Nubian Resort Hilton Hurghada Long Beach Resort Hilton Hurghada Plaza Ramses Hilton Hilton Taba Resort & Nelson Village Hilton Alexandria King's Ranch Estonia Hilton Tallinn Park Ethiopia Hilton Addis Ababa Finland Hilton Helsinki Airport Hilton Helsinki Strand Hilton Helsinki Kalastajatorppa France Hilton Paris Opera Hilton Paris Charles de Gaulle Airport Trianon Palace Versailles, A Waldorf Astoria Hotel Hilton Paris La Defense Hilton Paris Orly Airport Hilton Strasbourg Hilton Evian-les-Bains Hotel Astor - Saint Honoré Georgia Hilton Batumi Germany Hilton Berlin Hilton Frankfurt City Centre Hilton Garden Inn -
DELIVERING HILTON NEWS to the TRAVEL AGENT 2 Featured Hotel Boca Raton Resort and Club, HILTON for BUSINESS a Waldorf Astoria Resort
September to October 2017 HotsheetDELIVERING HILTON NEWS TO THE TRAVEL AGENT 2 Featured Hotel Boca Raton Resort and Club, HILTON FOR BUSINESS a Waldorf Astoria Resort Hilton San Diego/Del Mar Del Mar, California, United States • A tranquil hotel, less than a mile from beautiful beaches • 257 newly renovated rooms and suites with Serenity bed and We’re in the business of making you feel at home, coff eemaker • Over 17,000 sq. ft. of indoor and outdoor event space, including no matter how far away home is 6 meeting rooms • Heated outdoor pool, Coastal Kitchen restaurant, complimentary local Travel transportation • 25 minutes from San Diego International–Lindbergh Field Boca Raton, Florida, United States On cover of this issue is a luxurious, Mediterranean-style resort, just steps from the stunning south Florida coastline. If you’re looking for a relaxing, sophisticated home away Homewood Suites by Hilton San Antonio Airport Embassy Suites by Hilton El Paso Tru by Hilton Oklahoma City Airport from home, then this is just the place. Indulge in award- San Antonio, Texas, United States El Paso, Texas, United States Oklahoma City, Oklahoma, United States winning dining and spa services, and stay entertained with • Conveniently located near the airport and major businesses • Close to the convention center, businesses, and the airport • New hotel conveniently located near the airport • 123 suites with HDTV, fully equipped kitchen, and comfortable workspace • 187 spacious suites with HDTV, microwave, fridge, coff eemaker, and • 86 rooms with 55-inch HDTV, huge bathroom, luxury vinyl tile, and endless activities at the Boca Beach Club such as golf, • Business center and meeting room for up to 25 people wet bar comfortable workspace surfi ng, boating, private beaches, tennis, and so much more. -
Hotsheet in This Issue
HOTSHEET IN THIS ISSUE Delivering Hilton Worldwide What’s new at Hilton Worldwide news to the travel industry Hilton Worldwide Global Showcase Spotlight on: Conrad Hong Kong September – October 2015 Destination: Germany, Austria and Switzerland Special Feature: Autumn Breaks in the Northern Hemisphere Snapshots: Hilton Garden Inn in Asia In Profile: DoubleTree by Hilton RENOVATED NEW WHAT’S NEW AT HILTON WORLDWIDE Key to Hotel Listings: Hilton Istanbul Bosphorus Turkey Hilton London Bankside UK Executive Lounge Swimming Pool • Celebrating 60 years in the heart of European Istanbul overlooking the • Opening in September, located a short walk from Tate Modern, Borough Market Bosphorus Strait from landscaped gardens. 45 minutes from the airport (IST). and London Bridge. A 38-minute drive from the airport (LHR). Meeting Facilities 100% Non-Smoking • 150 of the 500 rooms and suites have been completely renovated. • 292 guest rooms featuring complimentary WiFi and interactive LCD TVs. Complimentary WiFi Hilton Huanying • Extensive indoor and outdoor event space for up to 3,000 guests. • Eight meeting rooms and three elegant ballrooms for up to 750 guests. throughout the hotel • Renovated Veranda Bar & Terrace, fitness centre and pool areas. • Heated fitness pool, contemporary OXBO Grill and The Distillery bar. Health or Fitness Facilities Breakfast Included RENOVATED NEW RENOVATED NEW (Q4 2015) Hilton London Heathrow Airport UK Hilton Zhoushan China Millennium Seoul Hilton South Korea DoubleTree by Hilton Kazan City Center Russia • A six-minute walk to Terminal 4 via covered walkway. 20 minutes from central • Opening in September, with views of the Mount Putuo Island pilgrimage site. • All guest rooms and many public areas have undergone major refurbishment • Centrally located, a five-minute walk from the Kremlin and ten minutes from London by express train link. -
VÝSOKÁ ŠKOLA HOTELOVÁ V PRAZE 8, SPOL. S R.O. Bc. Ekaterina Davydova
VÝSOKÁ ŠKOLA HOTELOVÁ V PRAZE 8, SPOL. S R.O. Bc. Ekaterina Davydova Loajalita zákazníka jako konkurenční nástroj Diplomová práce 2020 Loajalita zákazníka jako konkurenční nástroj Diplomová práce Bc. Ekaterina Davydova Vysoká škola hotelová v Praze 8, spol. s r.o. katedra marketingu Oblast vzdělávání: Ekonomické obory Magisterský studijní program: Hotelnictví, cestovní ruch a marketing Specializace: Management hotelnictví a lázeňství Vedoucí diplomové práce: doc. Ing. Lenka Turnerová, CSc. 2020 Master’s Dissertation Customer loyalty as a competitive tool Bc. Ekaterina Davydova The Institute of Hospitality Management in Prague 8, Ltd. Department of Marketing Field of education: Economic Sectors Master’s degree programme: Hospitality Management, Tourism and Marketing Specialization: Hospitality and Spa Management Thesis Advisor: doc. Ing. Lenka Turnerová, CSc. 2020 Čestné prohlášení Prohlašuji, že jsem diplomovou práci na téma Loajalita zákazníka jako konkurenční nástroj zpracovala samostatně a veškerou použitou literaturu a další podkladové materiály, které jsem použila, uvádím v seznamu použitých zdrojů a že svázaná a elektronická práce je shodná. V souladu s § 47b zákona č. 111/1998 Sb., o vysokých školách v platném znění souhlasím se zveřejněním své diplomové práce, a to v nezkrácené formě, v elektronické podobě ve veřejně přístupné databázi Vysoké školy hotelové v Praze 8, spol. s r.o. …………………………… jméno a příjmení autora V Praze dne 23. 06. 2020 Abstrakt DAVYDOVA, Ekaterina. Loajalita zákazníka jako konkurenční nástroj. [Diplomová práce] Vysoká škola hotelová. Praha: 2020. 85 stran Diplomová práce je zaměřena na analýzu loajality zákazníků hotelu Hilton Prague. Cílem diplomové práce je na základě získaných teoretických poznatků provést analýzu loajality zákazníků hotelu Hilton Prague a navrhnout soubor opatření a doporučení pro management firmy. -
Copy of Final List T2 BTS Promo Hotels City State.Xlsx
Hotel Name City States Country Hilton Garden Inn Astana ASTANA Hilton Alger EL MAHAMMADIA Algeria Hilton Buenos Aires BUENOS AIRES Argentina Hilton Adelaide ADELAIDE Australia DoubleTree by Hilton Darwin DARWIN Australia Hilton Darwin DARWIN Australia DoubleTree Melbourne Flinders Street MELBOURNE Australia HILTON SYDNEY SYDNEY Australia Hilton Perth Perth Washington Australia HILTON VIENNA VIENNA Austria Hilton Vienna Danube Vienna Austria Hilton Baku BAKU Azerbaijan British Colonial Hilton Nassau NASSAU Bahamas Hilton Barbados ST MICHAEL'S Barbados Hilton Antwerp ANTWERP Belgium HILTON SAO PAULO MORUMBI SAO PAULO Brazil HILTON SOFIA SOFIA Bulgaria Hampton Calgary‐Northwest CALGARY Alberta Canada Hilton Saint John SAINT JOHN New Brunswick Canada Hilton Toronto Airport MISSISSAUGA Ontario Canada HILTON GARDEN INN TORONTO DOWNTOWN TORONTO Ontario Canada HILTON TORONTO TORONTO Ontario Canada Hampton Inn & Suites Windsor WINDSOR Ontario Canada Hilton Beijing Wangfujing BEIJING China Waldorf Astoria Beijing BEIJING China DoubleTree by Hilton Guangzhou GUANGZHOU China Hilton Shanghai SHANGHAI China DoubleTree by Hilton Bogota Parque 93 BOGOTA Colombia DoubleTree by Hilton Zagreb ZAGREB Croatia Hilton Curacao WILLEMSTAD Curacao Hilton Cyprus NICOSIA Cyprus Hilton Park Nicosia NICOSIA Cyprus HILTON PRAGUE OLD TOWN PRAGUE Czech Republic Hilton Colon Guayaquil GUAYAQUIL Ecuador Hampton Inn Guayaquil Downtown GUAYAS Ecuador Hilton Princess San Salvador SAN SALVADOR El Salvador Hilton Addis Ababa ADDIS ABABA Ethiopia Hilton Helsinki Strand HELSINKI -
DELIVERING HILTON WORLDWIDE NEWS to the TRAVEL AGENT 2 Featured Hotel HILTON for Waldorf Astoria Orlando
OPENPUERTO FOR BUSINESS RICO IS See pages 6-7 October to November 2018 HotsheetDELIVERING HILTON WORLDWIDE NEWS TO THE TRAVEL AGENT 2 Featured Hotel HILTON FOR Waldorf Astoria Orlando Hilton Chicago/Oak Brook Hills Resort & Conference Center Oak Brook, Illinois, United States • Located on a 150-acre estate that also features the 18-hole Willow Crest Golf Club Be your best business self, anywhere your work takes you • 386 rooms and suites with 42” TV, ergonomic desk, sitting space, and Keurig® coffeemaker • Over 42,000 sq. ft. of event space, with 36 meeting rooms, ballroom, amphitheater, and outdoor pavilion Business Travel • Pools, fitness center, tennis, Tin Cup Bar & Grille, and B. Restaurant & Lounge • 25 minutes from Chicago O’Hare International Airport Orlando, Florida, United States Our featured property this issue is the stunning Waldorf Astoria Orlando—which combines all the signature luxury of the renowned brand with exclusive Embassy Suites by Hilton Tysons Corner Hilton Grand Vacations on the Las Vegas Strip Waldorf Astoria Beverly Hills Vienna, Virginia, United States Las Vegas, Nevada, United States Beverly Hills, California, United States proximity to the area’s famous theme parks. • Just 10 miles from downtown DC with complimentary local transport • A non-gaming, family-friendly resort on the north end of the famous strip • A sunny Southern California retreat at famous Wilshire and The complimentary deluxe motor coach takes guests • 234 suites with 2 TVs, workstation, wet bar, sitting area, and • 1,228 studios with kitchenettes and suites featuring full kitchens with Santa Monica Boulevards right to the door of Walt Disney World® theme parks private bedroom fridge and dishes, living room and workspace • 170 luxury rooms and suites with furnished balcony, minibar, and • 4 versatile meeting rooms with space for 70, plus event planner on-site • Meeting venue, plus all-day business center espresso machine and surrounding Disney Springs area. -
Copy of Final List T2 BTS Promo Hotels City State.Xlsx
Hotel Name City States Country Hilton Bandung BANDUNG DoubleTree by Hilton Alice Springs ALICE SPRINGS Australia Hilton Perth Perth Washington Australia Hampton Mississuaga MISSISSAUGA Ontario Canada Hilton Shanghai Hongqia o SHANGHAI China DoubleTree by Hilton Wuxi WUXI China Hilton Cologne Cologne Germany Hilton Dusseldorf DUSSELDORF Germany DoubleTree by Hilton Pune CHINCHWAD India Hilton Mumbai International Airport MUMBAI MH India Hampton Monterrey Airport Mexico APODACA Mexico Hampton Chihuahua CHIHUAHUA Mexico Hampton Monterrey‐Gallerias COL. OBISPADO Mexico Hampton Inn Cuidad Juarez CUIDAD JUAREZ CHIHUAHUA Mexico DoubleTree by Hilton Queretaro Mexico QUERETARO Mexico Doubletree Saltillo SALTILLO COAHUILA Mexico HOTELERA SALTILLO SADE CV SALTILLO,COAHUILA Mexico DoubleTree by Hilton San Juan SAN JUAN Puerto Rico The Condado Plaza Hilton SAN JUAN Puerto Rico DoubleTree by Hilton Sukhumvit BANGKOK Thailand DoubleTree by Hilton Istanbul Moda ISTANBUL Turkey Hilton Izmir Izmir Turkey DoubleTree Dubai Al Barsha Hotel & Residences DUBAI United Arab Emirates Hampton by Hilton Liverpool John Lennon Arprt LIVERPOOL United Kingdom Embassy Suites Birmingham Hoover BIRMINGHAM Alabama United States of America Hampton Inn Birmingham Colonnade 280 BIRMINGHAM Alabama United States of America Hilton Garden Inn Birmingham Trussville BIRMINGHAM Alabama United States of America Hampton Tuscalosa‐59 COTTONDALE Alabama United States of America Hampton Inn & Suites Anniston Oxford OXFORD Alabama United States of America Hampton Phoenix Airport North -
Hitachi Preferred Hotels Updated: 3/24/15
Hitachi Preferred Hotels Updated: 3/24/15 Hampton Inn & Suites Addison Hilton Orlando/Altamonte Springs Hampton by Hilton Amsterdam / Arena Boulevard Hampton Inn Atlanta Perimeter Center Homewood Suites by Hilton Atlanta-Galleria/Cumberland Hampton Inn Atlanta-Peachtree Corners/Norcross Embassy Suites Atlanta - Airport Hampton Inn Austin - Round Rock Embassy Suites Baltimore - at BWI Airport Hilton Barcelona Hampton Inn Birmingham-Colonnade 280, AL Hampton Inn & Suites Birmingham/280 East-Eagle Point, AL Conrad Bangkok DoubleTree by Hilton Bloomington Hampton Inn & Suites Nashville-Franklin Hilton Garden Inn Boston/Waltham Embassy Suites Boston/Waltham Hilton Buenos Aires DoubleTree by Hilton Chicago - Magnificent Mile Hilton Chicago O'Hare Airport DoubleTree by Hilton Chicago - Schaumburg Hilton Garden Inn Charleston Waterfront/Downtown Hilton Garden Inn Charlotte Pineville Hampton Inn Charlotte-University Place Hilton Colombo Hampton Inn Cincinnati/Blue Ash Hampton Inn Cincinnati Airport-North, KY Hampton Inn Dallas-Addison, TX Hampton Inn Plano-North Dallas Hilton Garden Inn New Delhi/Saket Hilton Garden Inn Denver Airport Hilton Garden Inn Denver South/Meridian Hampton Inn & Suites Denver/South-RidgeGate, CO DoubleTree by Hilton Dublin - Burlington Road Hilton Dublin Hilton Edinburgh Grosvenor Doubletree by Hilton Somerset Hotel and Conference Center Hilton Hanoi Opera Hilton Houston Westchase Hilton Garden Inn Indianapolis Airport Hampton Inn & Suites Indianapolis-Airport Hampton Inn Indianapolis-SW-Plainfield Hilton Istanbul Bosphorus