Hilton Worldwide Holdings Inc
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Welcome to Doubletree by Hilton™
Welcome to DoubleTree by Hilton™ At DoubleTree by Hilton, we know the “little things” mean everything when it comes to a great travel experience. That’s why our team members around the world strive everday to bring each guest the special comforts and acts of kindness 100,000+ that are unique to the brand – starting with the warm chocolate chip cookie ROOMS WORLDWIDE welcome. For more than 20 years, our CARE program has empowered employees to “Create A Rewarding Experience” and is a primary reason we have been consistently recognized for our commitment to building a culture of service. 415+ 36 6 HOTELS COUNTRIES CONTINENTS And we’ve found globally that it works. DoubleTree by Hilton’s hotel collection + TERRITORIES is now one of the fastest growing hotel brands in the upscale, full service hotel category and has rapidly expanded in gateway cities from Chicago and London to Beijing and Boston. These properties offer unique, contemporary accommodations and full-service facilities including restaurants and lounges, room service, health clubs, business centers and meeting and banquet space. 77,000+ Guests who have stayed at a DoubleTree by Hilton in recent years have also seen CHOCOLATE CHIP COOKIES GIVEN OUT EACH DAY a positive transformation of the brand’s hotel experience through reinvestments by hotel owners and the brand in amenities, services and style. = 28,000,000+ DoubleTree by Hilton. Where the little things mean everything.™ WARM WELCOMES ANNUALLY * Numbers reported as of May 1, 2015 BRAND FEATURES • Every DoubleTree by Hilton guest is greeted at check-in with a • The signature Sweet Dreams™ by DoubleTree Sleep Experience warm chocolate chip cookie as an expression of welcome unique offers a custom-designed mattress, an abundance of plush pillows to the brand. -
Amsterdam Rate Growth Paves the WAY MARKET PULSE July 2019
Amsterdam Rate Growth Paves the WAY MARKET PULSE JuLY 2019 AIRPORT PASSENGERS (Schiphol TourisT Arrivals – 2018 AIRPORT) – TTM APRIL 2019 BEDNIGHTS – 2018 conference market – 2018 5.5% yoy 9.7% yoy 6.9% yoy 9.8% yoy 8.7 million 77.5 million 17.0 MILLION 123 MEETINGS MARKET PROFILE ECONOMIC INDICATORS – THE NETHERLANDS Amsterdam is in the province of North Holland, in the heart of 24-MONTH 2018A 2019F the Randstad, Europe’s sixth-largest metropolitan area. The FORECAST city of Amsterdam is the capital and the largest city in the Netherlands, with a population of just over 850,000 recorded GDP GROWTH (%) +2.6 +1.6 in 2018. While Amsterdam is known globally for its historic canals, art museums (Rijksmuseum, Van Gogh Museum), red- light district and ‘coffee’ shops, it is also a significant European CPI (%) +1.6 +2.6 financial centre. Approximately 2,000 foreign companies have established offices in the Amsterdam metropolitan area, and UNEMPLOYMENT (%) 3.8 3.7 more than 200 of these companies have headquarters in the city. The Dutch capital is consistently ranked among the best Sources: Economist Intelligence Unit; IMF cities in which to live and has become an increasingly popular gateway destination thanks to its excellent connectivity via Schiphol Airport, the port of Amsterdam and high-speed rail services such as Eurostar. VISITATION – THE NETHERLANDS (000s) 10,000 TOURISM DEMAND International Domestic Overall visitation to Amsterdam has grown at a compound 7,500 annual growth rate of 6.8% within the last 10 years, with an increase in arrivals recorded year-on-year from 2008 onwards. -
Franchise Disclosure Document
FRANCHISE DISCLOSURE DOCUMENT HILTON FRANCHISE HOLDING LLC A Delaware Limited Liability Company 7930 Jones Branch Drive, Suite 1100 McLean, Virginia 22102 703-883-1000 www.hiltonworldwide.com You will operate a Curio® hotel under a Franchise Agreement with us. The total investment necessary to begin operation of a typical 250-room Curio® hotel, excluding real property, is $3,599,405 to $112,461,595, including up to $463,675 that must be paid to us or our affiliates. This disclosure document summarizes certain provisions of your franchise agreement and other information in plain English. Read this disclosure document and all accompanying agreements carefully. You must receive this disclosure document at least 14 calendar days before you sign a binding agreement with, or make any payment to, the franchisor or an affiliate in connection with the proposed franchise sale. Note, however, that no government agency has verified the information contained in this document. The terms of your contract will govern your franchise relationship. Don’t rely on the disclosure document alone to understand your contract. Read all of your contract carefully. Show your contract and this disclosure document to an advisor, like a lawyer or accountant. Buying a franchise is a complex investment. The information in this disclosure document can help you make up your mind. More information on franchising, such as “A Consumer’s Guide to Buying a Franchise,” which can help you understand how to use this disclosure document, is available from the Federal Trade Commission. You can contact the FTC at 1-877-FTC-HELP or by writing to the FTC at 600 Pennsylvania Avenue, NW, Washington, DC 20580. -
2018 Hotel Brand Reputation Rankings: USA & Canada
REPORT 2018 Hotel Brand Reputation Rankings: USA & Canada October 2018 INDEX Introduction 4 Methodology 6 The Importance of Brand Reputation 7 Key Data Points: All Chain Scales 8 Key Findings 9 Summary of Top Performers 10 ECONOMY BRANDS Overview 13 Top 25 Branded Economy Hotels 14 Economy Brand Ranking 15 Economy Brand Ranking by Improvement 16 Economy Brand Ranking by Service 17 Economy Brand Ranking by Value 18 Economy Brand Ranking by Rooms 19 Economy Brand Ranking by Cleanliness 20 Review Sources: Economy Brands 21 Country Indexes: Economy Brands 22 Response Rates: Economy Brands 22 Semantic Mentions: Economy Brands 23 MIDSCALE BRANDS Overview 24 Top 25 Branded Midscale Hotels 25 Midscale Brand Ranking 26 Midscale Brand Ranking by Improvement 27 Midscale Brand Ranking by Service 28 Midscale Brand Ranking by Value 29 Midscale Brand Ranking by Rooms 30 Midscale Brand Ranking by Cleanliness 31 Review Sources: Midscale Brands 32 Country Indexes: Midscale Brands 33 Response Rates: Midscale Brands 33 Semantic Mentions: Midscale Brands 34 UPPER MIDSCALE BRANDS Overview 35 Top 25 Branded Upper Midscale Hotels 36 Upper Midscale Brand Ranking 37 Upper Midscale Brand Ranking by Improvement 38 Upper Midscale Brand Ranking by Service 39 Upper Midscale Brand Ranking by Value 40 Upper Midscale Brand Ranking by Rooms 41 Upper Midscale Brand Ranking by Cleanliness 42 Review Sources: Upper Midscale Brands 43 Country Indexes: Upper Midscale Brands 44 Response Rates: Upper Midscale Brands 44 Semantic Mentions: Upper Midscale Brands 45 Index www.reviewpro.com -
Hotel Solution Complete Package Solution for an Invigorating Indoor Climate in Hotels Indoor Climate Matters
Hotel Solution Complete package solution for an invigorating indoor climate in hotels Indoor climate matters AIR TEMPERATURE HUMIDITY AIR QUALITY DRAUGHT SOUND LEVEL How important is comfort? Research shows that there is a distinct link between the quality of the indoor climate and sleep. For hotel guests a good night’s sleep is an important requirement that must be met. Meeting or preferably exceeding the expectations of the guests gives you satisfied customers who gladly return to your hotel. Swegon Hotel Solution creates an optimal indoor climate with the lowest possible energy consumption. It means the hotel staff can focus on the guests' other requirements. Victoria Tower Hotel, Stockholm Energy efficiency matters INTEGRATED SYSTEMS EPBD & LEGISLATION ENERGY SOURCES LIFE CYCLE COST (LCC) How important are operating costs? Conditions for low operating costs are created through a demand- controlled indoor climate. Frequently, the total need of the property is reduced when ventilation, heating and cooling are concentrated to areas where there is a demand. In most cases, this reduces investment and operating costs and reduces the installation time. Swegon's products are designed for optimum performance and integration. Irrespective of whether you choose individual products or complete systems, maximum energy efficiency and operating economy are guaranteed. The future matters How can you influence the climate? Reducing the energy-need necessary to create the indoor climate also reduces your carbon footprint Swegon helps you attain this by demand-controlling the climate in each room. The result is a comfortable indoor climate with minimal energy consumption and maximum energy recovery. This definitely has a positive impact on the climate and environment. -
2015 US FDD Curio Text (00227376).DOCX
FRANCHISE DISCLOSURE DOCUMENT HILTON FRANCHISE HOLDING LLC A Delaware Limited Liability Company 7930 Jones Branch Drive, Suite 1100 McLean, Virginia 22102 703-883-1000 www.hiltonworldwide.com You will operate a Curio® hotel under a Franchise Agreement with us. The total investment necessary to begin operation of a typical 250-room Curio® hotel, excluding real property, is $3,571,500 to $97,354,500, including up to $422,500 that must be paid to us or our affiliates. This disclosure document summarizes certain provisions of your franchise agreement and other information in plain English. Read this disclosure document and all accompanying agreements carefully. You must receive this disclosure document at least 14 calendar days before you sign a binding agreement with, or make any payment to, the franchisor or an affiliate in connection with the proposed franchise sale. Note, however, that no government agency has verified the information contained in this document. The terms of your contract will govern your franchise relationship. Don’t rely on the disclosure document alone to understand your contract. Read all of your contract carefully. Show your contract and this disclosure document to an advisor, like a lawyer or accountant. Buying a franchise is a complex investment. The information in this disclosure document can help you make up your mind. More information on franchising, such as “A Consumer’s Guide to Buying a Franchise,” which can help you understand how to use this disclosure document, is available from the Federal Trade Commission. You can contact the FTC at 1-877-FTC-HELP or by writing to the FTC at 600 Pennsylvania Avenue, NW, Washington, DC 20580. -
Speaker Biographies Conference Producer and Co-Founder
SPEAKER BIOGRAPHIES CONFERENCE PRODUCER AND CO-FOUNDER HARRY JAVER President - The Conference Bureau, Inc. Harry Javer is the founder and president of The Conference Bureau. In 1994, Harry created and co-founded The Lodging Conference, which is now in its 21st year. Harry is the current chairman of the AH&LEF Fund Development Committee, which is responsible for overseeing the Annual Giving Campaign. The Lodging Conference has sponsored AH&LEF scholarship recipients to attend the conference for the last 13 years. With 34 years of experience creating and running conferences, seminars, concerts and tradeshows, Harry has produced events featuring such notables as: Al Gore, Rudy Giuliani, Sir Richard Branson, Bishop Desmond Tutu, Donald Trump, Pete Peterson, Bono, Charlton Heston, Anthony Robbins, Magic Johnson, Deepak Chopra, Jerry Lewis, Joe Torre, George Foreman, Kareem Abdul-Jabbar, Joe Montana, and thousands of America’s corporate leaders. Harry is an advisor to some of the nation’s leading live event companies including One Day University, and The Learning Annex. The Conference Bureau has also co-produced the Rock N’ Roll Fantasy Camp. A graduate of Stony Brook University, Harry resides in New York City with his wife Elizabeth and son Jack. SPEAKER BIOGRAPHIES MATTHEW D. AHO Consultant - Akerman LLP Matthew Aho helps clients identify and pursue opportunities at the nexus of Cuba policy and business. During his years at the Council of the Americas, the Western Hemisphere’s premiere business membership organization, Matthew led efforts to unite senior executives of select-Fortune 500 companies with officials from the U.S. departments of State, Commerce, Treasury, and the National Security Council to discuss topics including financial services, telecommunications, energy, pharmaceuticals, hospitality, and agriculture. -
Hilton Worldwide Holdings Inc
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2020 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-36243 Hilton Worldwide Holdings Inc. (Exact name of registrant as specified in its charter) Delaware 27-4384691 (State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.) 7930 Jones Branch Drive, Suite 1100, McLean, VA 22102 (Address of Principal Executive Offices) (Zip Code) Registrant’s telephone number, including area code: (703) 883-1000 Securities registered pursuant to Section 12(b) of the Act: Title of each class Trading symbol(s) Name of each exchange on which registered Common Stock, $0.01 par value per share HLT New York Stock Exchange Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☒ No ☐ Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐ No ☒ Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. -
Hotel Roanoke Connie Award
FOR IMMEDIATE RELEASE CONTACT: Michael Quonce | [email protected] The Hotel Roanoke & Conference Center, Curio Collection by Hilton 540.853.8267 THE HOTEL ROANOKE & CONFERENCE CENTER HONORED WITH FIFTH PRESTIGIOUS CONNIE AWARD Hotel Recognized Among the “Best of the Best” Within Hilton Worldwide Roanoke, VA. (April 1, 2019) — The historic Hotel Roanoke & Conference Center was recently awarded the prestigious Connie Award by the Curio Collection by Hilton brand as part of its 2018 Brand Awards program. The Connie Award is the highest hotel award for all brands across Hilton and mark the ‘best of the best’ for each brand within Hilton Worldwide. The winners of the Connie Award are selected based on a combined ranking for overall experience and overall service in addition to quality assurance audits measuring cleanliness, condition and brand standards and quality of the hotel’s accommodations. The Connie Award embodies founder Conrad Hilton’s dream of spreading the light and warmth of hospitality and living his shared values each and every day. "For 100 years, Hilton has defined the hospitality industry and we are extremely honored to earn our fifth Connie Award and the first as a Curio Collection by Hilton hotel," said Brian Wells, general manager of The Hotel Roanoke & Conference Center. “Our team members strive daily to provide exceptional service and an experience to each and every guest that comes through our historic property.” The Hotel Roanoke & Conference Center features 330 luxuriously appointed guestrooms and a 63,000-square-foot, high-tech conference center. It is a joint project of Hotel Roanoke LLC, the City of Roanoke and Virginia Tech, managed by Benchmark Hospitality International and operated as a Curio Collection by Hilton, a part of Hilton Worldwide. -
2021 Brochure
THE BUSINESS EVENT FOR THE HOTEL COMMUNITY PROSPECTIVE EXHIBITOR & PARTNER INFORMATION INDEPENDENTHOTELSHOW.NL @INDHOTELSHOWEU WELCOME TO THE INDEPENDENT HOTEL SHOW AMSTERDAM 2021 The Independent Hotel Show is the most comprehensive business event for the hotel community. With more than 2,300 hoteliers visiting the inaugural European edition in Amsterdam and 65% of exhibitors already booked into their stands for 2021, the value of the event to the industry is clear and we are thrilled to provide a means to support this exciting sector. With Covid-19 undoubtably presenting our industry with uncharted challenges, hoteliers are now, more than ever, trying to restore confidence with their guests and provide the best possible service experience. There is no quick fix, however we know that 2021 will be the perfect opportunity to reconnect and present your products and services to our audience of hotel owners, operators, and developers. Comprised of a curated exhibition of over 190 suppliers, a programme of educational seminars and multiple networking opportunities; the Independent Hotel Show brings thousands of hoteliers together to share ideas, do business and network. Join us 16–17 March 2021 at RAI Amsterdam to engage with an audience of high-quality hoteliers dedicated to the discovery of opportunities available to increase the profitability and efficiency of their hotel businesses. We look forward to welcoming you to the line-up. Mieke Berkers Event Manager Independent Hotel Show Amsterdam GUEST DEMOGRAPHICS TOTAL VISITORS 2300 COMPANY -
New Trends in Hospitality
HotelREZ HOTELS & RESORTS to millennial How to market travellers A visual guide for hotels new HOSPITALITY TRENDS Targeting the Millennial Traveller Example Automated Check-in CitizenM and Yotel have implemented self-service kiosks, allowing guests to check-in instantly upon arrival. 36% of millennials prefer automated self-service check-in Likewise, brands like Starwood’s Aloft or Marriott kiosks versus 19% of non-millennials. check-in are already starting to allow hotel guests to check-in and enter the room all via their smartphones. Mobile check-ins is another growing trend. Example Brands such as Generator Hostels who offer guests Social Lobbies well-designed inviting lobbies, with comfortable chairs, colourful sofas, plenty of coffee tables and power sockets, seating pods, and free wireless everywhere. 36% of millennials compared to 17% of non-millennials claim they prefer to work in the lobby area of hotel. Millennials love to practice ‘isolated togetherness’, i.e., working on their laptops or smartphones while in public locations, such as cafes or hotel lobbies. Example Hyatt promotes a twitter based Smart-Concierge concierge service @Hyattconcierge, which allows guests to communicate directly with hotel staff 24/7. Disappearance of the traditional concierge is triggered by the millennials use of social media and smartphone apps. Example Loews Hotels allow customers to Social Bookings book a room with a simple tweet. Hotels are starting to explore social media as yet another way of assisting millennial customers when booking a room. #bookaroom Example Yotel, Qbic Hotels and CitizenM are synonymous with Pod hotels the pod hotel concept. New hotel concept offering a city centre location, high-tech features and plenty of luxury details at budget prices. -
JUNE 3–5, 2018New York Marriott Marquis •
40TH ANNUAL NYU INTERNATIONAL HOSPITALITY INDUSTRY INVESTMENT CONFERENCE JUNE 3–5, 2018 New York Marriott Marquis • NYC Conference Chair Conference Host Jonathan M. Tisch Dennis Di Lorenzo Chairman and CEO of Loews Harvey J. Stedman Dean Hotels & Co. and Co-Chairman of NYU School of Professional Studies the Board of Loews Corporation Conference Vice Chair Conference Co-Host Jeffrey Stewart Nicolas Graf Founder, Walnut Hill Advisors Associate Dean NYU School of Professional Studies Jonathan M. Tisch Center for Hospitality and Tourism PARTICIPANT LIST CONFERENCE ATTENDEES Received and processed as of May 21, 2018 JONATHAN M. TISCH CENTER FOR HOSPITALITY AND TOURISM @nyuhospitality #nyuhospitality sps.nyu.edu/hospitalityconference Last Name First Name MI Title Company Work Addr 1 Work Addr 2 Work City Work State Work Zip Work Country E-mail Address Aboudou Jenny L. Canopy by Hilton Brand Management & Development Hilton 7930 Jones Branch Drive McLean VA 22102 USA [email protected] Acosta Dax Vice President, Acquisitions & Development Montage International 3 Ada Parkway Suite 100 Irvine CA 92618 USA [email protected] Acosta Luis C. Vice President Development Wischermann Partners, Inc. 40 Truffula Trail Orono MN 55356 USA [email protected] Adams Rick D. Chief Operating Officer Chesapeake Lodging Trust 4300 Wilson Boulevard Suite 625 Arlington VA 22203-4167 USA [email protected] Adamson Kirk P. Senior Vice President KSL Capital Partners 100 St Paul Suite 800 Denver CO 80206 USA [email protected] Adler Arthur Chairman, Americas, Hotels and Hospitality Group JLL Hotels & Hospitality 330 Madison Avenue 4th Floor New York NY 10017 USA [email protected] Advani Gurmit Principal General Hospitality Services 216 Centerview Drive Suite 155 Brentwood TN 37027 USA [email protected] Advani Nikheel Chief Operating Officer and Principal Grace Bay Resorts Unit 57 Saltmills Plaza Grace Bay Road Providenciales TKCA 1ZZ Turks and Caicos [email protected] Advani Prahlad S.