Tutoring International Students 2017–2018

Guide for INTERNATIONAL TUTORS

The Studen Union of the University of Turku 1 TYY guide for international tutors 2017–2018

Authors: Satu Nurmi & Julia Litokorpi, revised in 2017 by Satu Nurmi & Ali Benkherouf. Images: TYY. Design: Frida Pessi. Press: X-Copy. Copies 150. Please send any comments, corrections or improvement ideas to [email protected]. 2017 Turku.

2 Contents

1 WELCOME, NEW INTERNATIONAL TUTOR! 5 2 THE ROLE AND RESPONSIBILITIES OF THE INTERNATIONAL TUTOR 6 2.1 What is international tutoring? 6 2.2 Responsibilities 6 2.3 Orientation 7 3 THE STUDENT UNION OF THE UNIVERSITY OF TURKU 8 3.1 Membership of Student union 8 3.2 Membership benefits of TYY in a nutshell 8 3.2.1 Exchange student 8 3.2.2 Degree student 9 3.2.3 Doctoral candidates 9 3.2.4 Ordering the student card online 9 3.2.5 Before getting the card 10 3.2.6 Starting package storage (exchange students) 10 3.3 Getting involved 11 3.3.1 TYY international 11 3.3.2 International organisations at TYY 12 4 LIVING AS AN INTERNATIONAL STUDENT IN TURKU 16 4.1 Living and housing 16 4.2 Bank Issues 17 4.3 Finnish Authorities 18 4.4 Finnish Student Health Services 19 4.4.1 General information 19 4.4.2 In case of an emergency 20 4.4.3 Municipal health care and private services 20 4.5 Local transportation 20 4.6 Working in Finland 21 5 STUDYING AT THE UNIVERSITY OF TURKU 22 5.1 Registering 22 5.2 Scholarships and tuition fees 23 5.3 IT Services 23 5.3.1 Usernames 23 5.3.2 Mailing lists 24 5.4 Language Courses 24 5.5 Campus Sport 24 5.6 Libraries 24 6 TO-DO LIST 26 7 IMPORTANT PHONE NUMBERS AND CONTACT INFORMATION 28

3 TYY guide for international tutors 2017–2018

4 1 WELCOME, NEW INTERNATIONAL TUTOR!

The purpose of this guide is to provide remember to tell your students about you with some basic knowledge about the Finnish student culture. In addition, international tutoring and help you do help them to join the mailing lists of your job as well as possible. The guide TYY and different sub-organisations for international tutors goes through and encourage them to take part in practicalities and tips for international everything they find interesting. You tutors in guiding the international are the strongest link between your student during his/her first few weeks international student and the university. in Turku. We hope that this guide will be TYY and the University of Turku want to helpful for you. thank you in advance for your valuable Your role as an international tutor is work. We hope you have a great and really important when the international rewarding tutoring year! Please contact students are settling down in Turku us if you need any help or advice, we are and in the community of the University here for you. And do not forget to give of Turku. Even though you have a lot us feedback, on this guide or on matters of responsibilities, remember that concerning your time as a tutor. you are supposed to have a great time during tutoring. Do not be nervous or disappointed for little things, a good On behalf of TYY: attitude and common sense will get you Ali Benkherouf, Responsible for through your tutoring! Tutoring is very international affairs, communication rewarding and we are happy that you and working life, TYY Executive Board have decided to become an international ([email protected]) tutor! Eventually, the international student Satu Nurmi, Specialist in International him/herself is responsible for his/her affairs ([email protected]) studies, health and free time activities. Neither you, the University of Turku On behalf of the International Office: nor TYY is responsible for the new Kaija Kangasjärvi & Lassi Yli-Muilu: student’s happiness in Finland. Even [email protected]. though you might face some challenges while tutoring, it is your job to help your On behalf of Admission and Student student at the beginning, and you are Affairs: representing the University of Turku Enni Laaksonen: [email protected] during your tutoring. Bring your international student to Please send any comments, corrections different kinds of events, for example or improvement suggestions to: parties of sub-organisations and [email protected]

5 TYY guide for international tutors 2017–2018

2 THE ROLE AND RESPONSIBILITIES OF THE INTERNATIONAL TUTOR

2.1 What is international 2.2 Responsibilities

tutoring? Your job as an international tutor is to be your student’s first Finnish/ The University of Turku is one of the local contact person, a friend and universities that welcome the highest a guide. In academic matters, your number of international students in student should contact directly the staff Finland. Every year, almost 2,000 foreign of the International Office (exchange students study at the University of Turku. students: www.utu.fi/exchange) or his/ In the scale of Finland, the University of her own Master’s degree coordinator Turku is one of most popular targets of (degree students: http://masters.utu.fi/). international exchange students. The The International Office is normally large number of exchange students and open on Monday-Friday at 12-14. For international degree students means Master’s degree students, the Admission that the role of the international tutor and Student Affairs is open on weekdays is even more important. Tutoring is, from 12-14 and ready to help you with above all, about supporting, helping and questions about, e.g., registration, the being there for the student. International study register and transcripts. In the tutoring is a great manner to make a new autumn, The International Office will student at the University of Turku feel be part of “Opiskelijakeskus” (“Student welcome and to become friends with Centre”). Read more about changes on international students. the website of the International Office. While reading this guide, you should The exchange students will remember that there are two different have their tutors appointed during types of international students that you summer. The admission times of the can tutor: international degree students may vary from programme to programme, but • Exchange students, who stay in you should get your student’s contact Finland for 1 or 2 semesters without information at the beginning of August completing any Finnish degree. Please at the latest, when the accepted students note that exchange students can have enrolled in the university. When sometimes have the status of a doctoral you know who your student is, contact candidate. (TYY membership voluntary) him/her as soon as possible. In academic • Degree students who complete a matters, the staff of the university will Master’s degree and stay for 2-3 years. provide the best help. You do not have to (TYY membership compulsory) be a study advisor.

6 The most important responsibility of the The timetable will be published online: tutor is meeting his/her student upon arrival to Turku. So, if you cannot make For the exchange students: it there yourself, it is your responsibility www.utu.fi/en/studying/ to find someone else to do your job and exchange-students/Pages/ meet your student. In this case, contact Orientation-Course.aspx your fellow tutors well in advance. If you do not get any response to your e-mail, For the Master’s Degree students: please contact the International Office http://www.utu.fi/en/studying/ ([email protected] for exchange students) info-accepted/Pages/Orientation.aspx or the faculty office (for Master’s degree students). Your student might have During the orientation, the students accidentally only informed the university will receive an abundant information about his/her arrival. package about living and studying We recommend that you meet your in Turku. It is important that all the student at least five times during the new international students attend the semester. Take him/her with you to orientation course. You should help your different student events: the more people student find the various lecture halls. your student knows, the more fun he/she There will be plenty of useful information will have! provided throughout the course, and you should advise your student to participate 2.3 Orientation in all of the presentations. If, for some reason, the new international student arrives after the orientation course, you Orientation for the new exchange and should advise your student in finding the the new international degree students material online and tell who to contact at is held at the end of August and it is the university. common to all international students.

7 TYY guide for international tutors 2017–2018

3 THE STUDENT UNION OF THE UNIVERSITY OF TURKU

• YTHS (Finnish Student Health 3.1. Membership of Services, see more at: www.yths.fi/en) the Student union • Subsidised student lunches • Travelling discount for long distance There is a student union in every trains and buses Finnish university. Membership of a • Starting package (for exchange student union is compulsory by law for students) all undergraduate and master’s degree • TYY rentals students studying for a Finnish degree. • Student Newspaper Tylkkäri For exchange students the membership • Student card fee is voluntary but highly recommended. As a member of the Student Union Please note that TYY’s benefits are you are entitled to a Finnish student card slightly different for exchange students, (opiskelijakortti) issued together by the degree students and doctoral candidates. National Union of University Students in Finland and TYY. This card offers 3.2.1 Exchange student you a variety of benefits locally and nationwide. Benefits and membership In order to become a member of TYY fees differ depending on whether you’re your student must pay the Student Union an exchange student, degree student membership fee. The new exchange or doctoral candidate. Please see more students receive their payment forms information on how to join The Student during summer from the international Union at: www.tyy.fi/en/students/ office via e-mail. Your student can do welcome-turku. For frequently asked his/her membership fee payment either questions about membership and with a regular bank transfer payment student card, please see www.tyy.fi/en/ or from e-bank account (SEPA-area students/frequently-asked-questions. payments). When doing membership fee payment, remind your student always 3.2 Membership benefits to include his/her name and personal reference number which can be found of TYY in a nutshell in the payment form. TYY does not send confirmation e-mail after receiving the • Consultation services in academic, payment so you can advise your student international and social affairs and to print out the receipt of the payment legal advice (see more on TYY’s website: just in case. www.tyy.fi/en) • TYY’s support in promotion of student interests

8 The TYY membership fee for the academic year 2017–2018 is € 107 (€ 53, 50 for one semester).

3.2.2 Degree student • Consultation services from the TYY specialists • Campus Sport services The membership of a student union, • Right to rent an apartment from the in this case TYY, is by law compulsory Student Village Foundation (TYS) for all Finnish undergraduate and Master’s degree students - and for Please note, that for reasons beyond the those international students who are control of TYY, doctoral candidates are studying for a Finnish degree. The TYY not eligible for: membership fee for the academic year • Student reductions on the trains or 2017–2018 is € 107 (€ 53, 50 for one long distance coaches semester). • Student priced lunches in every student cafeteria 3.2.3 Doctoral candidates • Student health care

Doctoral candidates (students pursuing 3.2.4 Ordering licentiate or doctoral degree) can also become members of the Student Union. the student card online Their membership benefits are however fewer than those of the undergraduate After paying the membership fee, your and Master’s degree students. The student can apply for a student card membership fee for doctoral candidates at www.frank.fi/en. All the student is € 37. A doctoral candidate who is discounts can also be found on the same a member of TYY is eligible for the website. Ordering can be done only on following membership benefits: the Internet. There is traditional plastic student card that can be ordered with • Consultation services from the TYY price of € 15,10 and digital student card specialists that can be downloaded on Apple and • Services of the student lawyer Android phones for free. • Reduced lunches at Unica’s restaurants (except for Nutritio) Plastic student card • Turku Student Newspaper • Membership in any of the TYY sub- Your student needs a digital photo of him/ organisations herself to order the card. When filling in the application form the personal Regardless of the TYY membership, information should be written down doctoral candidates have the right to the exactly the same way as the University is following benefits and services: informed with. Your student also needs

9 TYY guide for international tutors 2017–2018

to fill in his/her Finnish student number the student cafeterias and student health given by the University of Turku when care services with it, but not the travel ordering the student card. The price of discounts. the card is € 15,10. It is also possible to If your student intends to travel by order the card before paying the student long distance bus or train before the union fee but the order will not be student card has been processed, he/she processed before the student union fee needs to go to the International Office is paid. (exchange students) / Faculty office It is recommended to pay the fee (degree students) to obtain a special for the card online during the ordering form that states that your student is an process with a credit card or from a exchange student / degree student at a Finnish e-bank account. If your student Finnish university. Then your student has no possibility to use neither a credit goes to the train station or main bus card nor the e-bank, please contact tyy- station with the form and a passport [email protected] for further information. size photo. For ca. €8 your student gets After ordering and paying for the a special student card for travelling that card, your student will get a confirmation can be used before your student card e-mail. By following the link in the e-mail is ready. With that card you will get the your student can follow the progress same 45%-55% discount that you get of the card order and see when his/her with your regular student card. Please card is ready. Once the card is ready and remind your student that the student has been delivered to the Student Union card is not accepted as an official identity it can be picked up at the TYY Service card. Desk during the opening hours (please see: www.tyy.fi/en). Ask your student to 3.2.6 Starting package be patient as it might take a bit longer in storage (exchange students) autumn semester. The student unions of the universities in Digital student card Turku (TYY, ÅAS), the student union of the Novia University of Applied Sciences Digital student card is free of charge (Novium), and the Turku University of and can be downloaded on Apple and Applied Sciences (TUAS) run a Starting Android phones. The digital card can Package storage where exchange also be used offline. Please note that your students can borrow a package with student will need to get Finnish personal household items which they then return identity code and activate digital student before they leave Finland. The package card by sending Finnish id code to the contains blanket, pillow, curtains, pot, University at [email protected]. two plates, mug, cutlery, sharp knife, can opener, ladle or spatula. The items are 3.2.5 Before getting the card packed in a big plastic box so it is easy to carry. The receipt of your student union If the international student gets membership fee payment will act as a package him/herself, he/she should pay temporary Student ID card, and your it beforehand. Your student will receive student will get subsidised lunches at information of starting package on his/

10 her welcome packet. You can also see the payment details and more information 3.3 Getting involved on the website of the Starting package storage. If you pick up the package for 3.3.1 TYY international your student, you should remind your student to bring two receipts along: the The corner stone of TYY’s international student union membership fee and the activities is the promotion of student starting package fee. After the receipts interests. TYY wants to support the (please note: the receipts can be also in exchange students leaving Turku and digital form in case you do not have a to make the study period of the arriving printer) are seen by the Starting package international students as pleasant as storage coordinator, the contract can be possible. Each term, TYY participates signed. The contract form can also be in the leaving orientation organised for printed out beforehand. those leaving for an exchange period At the end of the exchange, your and helps students in practical matters student should return washed and dried throughout the year. On the other hand, package to the storage and the deposit the international students arriving to will be returned to their bank account Turku are welcome with open arms and (EU and EEA students). The students are aimed to include in the activities from outside EU and EEA will get the of TYY and its sub-organisations as deposit back in cash at the TYY’s service closely as possible. The Student Union desk. Please see more at: www.tyy.fi/en/ of the University of Turku participates students/starting-package-storage. annually in the international tutoring of the University of Turku with trainings and events. TYY has also been an active influencer in international issues at the level of the university, the City and the entire country. Internationalisation does not require travelling from country to another. International experiences can also be obtained in Turku. TYY aims at preserving the threshold for internationalisation as low as possible. Consequently, several possibilities for internationalisation are provided for the members of TYY. You can find information about TYY’s international news and events on the Facebook page: TYY International. Remember to tell your tutees about the page and go to like it yourself.

11 TYY guide for international tutors 2017–2018

3.3.2 International organisations Some sub-organisations of TYY at TYY

ESN Uni Turku 3.3.2.1 International Wing ESN Uni Turku organises activities targeted especially for international students. ESN The International Wing functions as part is a European wide student organisation of TYY’s international sector. The purpose whose aim is to help the students to get the of the wing is to serve as a low-threshold best out of their exchange period. ESN Uni working group, in which every member Turku organises a wide range of activities of the Student Union is welcome. The throughout the academic year. The aim of ESN wing provides the possibility to organise Uni Turku is to make all international students international events together with feel welcome and offer them unique Finnish experiences such as skiing and skating, sauna students with different backgrounds. parties and trips around Finland and to the The wing aims at internationalising the neighbouring countries. All of the organised university campus by promoting the events are open to all internationally-minded interaction of international and Finnish people. Some of the events are organised students and encourages Finnish together with the other ESN sections in students to leave for an exchange period. Turku. The best way to get information on the The wing contributes to developing TYY’s upcoming activities is to subscribe to the ESN multilingual communications and the Uni Turku mailing list at lists.utu.fi/ mailman/ influencing possibilities of international listinfo/esnuniturku. For more information students. The International Wing is also on ESN go to www.esnuniturku.fi or write to [email protected]. a great channel to influence TYY and the university in pressing issues. In addition to the International Wing, TYY has also Development Cooperation, Environmental and Accessibility Wing. Read more at: www.tyy.fi/en/activities/ tyy-wings Under we have listed some organisations of TYY that are inter- ISTU nationally active. Please see our full ISTU (International Students of Turku list on our website: www.tyy.fi/en/sub- Universities is a sub-organisation of organisations/list-sub-organisations international degree students who aim at completing an entire Master’s or Doctoral degree in the higher education institutions

12 in Turku. ISTU organises leisure activities and promotes the interests of international degree students. ISTU’s activities are open to all students, and, in addition to international degree students, exchange students and international students participate regularly in the events. The most popular events have been relaxed board game and karaoke evenings. ISTU also has its own mailing list ELSA Turku (Law students) worth joining. Further information on ISTU ELSA, aka European Law Students’ Association can be found at the organisation’s webpages. is the largest international organisation of Law students and young lawyers. The purpose of ELSA is to increase the border- crossing interaction of Law students and to increase the knowledge and understanding of foreign jurisdictions and cultures. The local organisations, such as ELSA Turku, ELSA Rovaniemi, ELSA Helsinki and ELSA Joensuu, organise activities ranging from visits to wine evenings, and they handle the mediation of internship positions at their locations. Larger events include bilateral exchange visits with foreign members of ELSA and National CIA TuKY (Economics students) Council Meetings, in which ELSA people CIA TuKY (Committee for International from different parts of Finland can share their Affairs) is the association that takes care of experiences. Further information on ELSA can international Economics students in Turku. be found at the organisation’s webpages. However, CIA’s activities are open for everyone that’s wishes to have a good time and loves the International atmosphere. We organize awesome events that connect international and Finnish students and do lobbying in Turku School of Economics in behalf of non- Finnish students. If you have any worries or questions, please contact us. CIA TuKY offers also plenty of opportunities to have fun and FiMSIC (Medical students) meet new people. For example, a cottage FiMSIC (Finnish Medical Students’ weekend in the autumn and Hustle, which is International Committee) is officially the a fancier party, near Christmas. For Finnish International Committee of the Finnish students CIA TuKY offers information about Medical Student’s Association, but in practice studying and working abroad. Go check us out it is independently responsible for the in the social medias below and we hope to see international issues of Medical students. you all in our upcoming events. Stay tuned! Through the exchange programmes of IFMSA www.facebook.com/CIATuKY (International Federation of Medical Students’ Instagram: cia_tuky Associations) and FiMSIC, each year 20–30 Twitter: CIA TuKY exchange students arrive at Turku, in addition to which FiMSIC is also responsible for the leisure activities of other Medical exchange students, together with TLKS. In addition

13 TYY guide for international tutors 2017–2018

to student exchange activities, FiMSIC has and International students to engage in all diversified project operation, including those the activities and of course get to know each related to global health and development other. Becoming a member is easy and free. cooperation. The activities are open to all Just join the weekly meetings. The place and interested, and Turku FiMSIC can be reached time will be announced later. at [email protected] and at their webpages. Official Website: www.utudebate.fi. Contact: [email protected].

Akateeminen purjehdusseura (Aca- demic yacht club) ISHA Turku (History students) Akateeminen purjehdusseura (Academic ISHA (International Students of History yacht club) is place to start sailing, continue Association) represents history students at sailing or hook up with sailors. We have the University of Turku and Åbo Akademi courses teaching how to sail and the sailing University. The organisation aims at creating trips vary from evening trips for several contacts between history students from week long voyages. Contact us through different countries, thus breaking the limits of [email protected]. history in the favour of a more international view. ISHA promotes cooperation between students interested in the same areas of history and provides international publication channels for history students. If your exchange students study history, you should encourage them to contact ISHA. Further information on the activities of ISHA can be obtained by mail from the Board [email protected].

Anglica Anglica ry is the student organisation for English students at the University of Turku. We are the people who love speaking English! Besides English majors, our members also include for example minor and international students. We provide help, information and tutoring on all aspects of university life, function as a bridge between the students and UTU Debating Club the staff, and organize all kinds of awesome University of Turku Debating Club is one of the events and parties. You can find out more very few international student organisations about us from our website www.anglica.org. at the University. The working language is We are also on Facebook (Anglica ry), Twitter English, which makes it ideal for both Finns (@anglicautu) and Instagram (@anglicautu)!

14 sport events. You are warmly welcome to join Katko and we hope to meet you in our events! You can follow us on social media: Facebook: Katko ry, Instagram: katkory and send e-mail: [email protected].

Germanica Germanica ry is the German students’ student organization in the University of Turku. We are a small but active organization, and we welcome anyone with interest in the German language and culture. We organize some of the best student parties in Turku, and also smaller activities such as movie nights and Turku University Choir sport events. We also organize a few times Turku University Choir, founded in 1987, is a semester a coffee break session, where a mixed choir of around 70 singers. Though it is easy to gather around and make new most of the singers are students from international friends. If you want to join us University of Turku, Åbo Akademi and Turku and visit our magnificent events, contact our University of Applied Sciences, the choir is mailing list or send a message in Facebook, open for everyone of age. In addition, a great or just appear in one of our events. We are number of exchange students have sung in happy to welcome you to Germanica! You can the choir. The choir performs in a multitude find us on Facebook: www.facebook.com/ of languages (Finnish, English and German germanicaturku and on our website: being just a few examples) and our versatile tyyala.utu.fi/germanica. You can also send repertoire is mainly built of a variety of a email to us: [email protected]. Capella pieces from the Renaissance to the twenty-first century, not forgetting our speciality - the traditional academic songs and drinking songs. The choir makes regular appearances in concerts several times a year. Auditions are held twice a year, at the beginning of each semester. We welcome everyone interested in choir singing. See you in the auditions!

Katko ry Katko ry is the student organization for Education students in the University of Turku. Katko is a mixture of three majors: Adult education, Education and Special Education. We organize lots of events during the year for example parties, casual hang arounds and

15 TYY guide for international tutors 2017–2018

4 LIVING AS AN INTERNATIONAL STUDENT IN TURKU

If you pick up the keys in advance, 4.1 Living and housing your student has to provide his/her permission and inform the housing The University of Turku is not responsible office that you are coming. When for organising housing for international contacting the housing office, please students. As a tutor, your responsibility provide the complete name and address is to support your student in renting of your student. an apartment. As a tutor you are not expected to accommodate your student. Most common housing in Turku The staff of the International Office and programme coordinators will provide TYS (for exchange students and all their guidance and help. You should degree students) encourage your student to apply for an • You can pick up the key before your apartment as soon as possible. Picking student arrives, but please talk with up the keys for your student is practical your student about it and inform TYS in because it allows you to check that advance everything is fine with the apartment. • Internet is included in the rent Please inform the housing office about • If you notice any problems in any problems. Always ring the doorbell the flat, make “Notices of Defects and before entering a shared apartment. Maintenance” immediately at www.tys.fi

16 Retrodorm (for exchange students) Websites: • You can get the key before your • Couchsurfing student arrives • Airbnb • Internet is included in the rent • Laundry services are included in the rent Guest houses: • www.retrodorm.fi • Majatalo Kupittaa • Inn 22 TVT (for exchange students) • Guest House Tapuli • Apartments of the City of Turku • www.tvtasunnot.fi/students Please read updated information about accommodation on our website at: Apartment from www.tyy.fi/en/students/ general rental markets accommodation-and-livelihood It can be challenging to find housing for a short period of time on the private 4.2 Bank Issues rental markets. You may need to help your student but there are also some web First of all we recommend your student pages that offer information in English. to think whether he/she need a bank Here some examples of useful web pages account or not during his/her stay or that offer information also in English: would it be possible to make the transfers • Vuokraovi from your home country’s bank account. • Vuokraturva If your student stays in Finland longer • Huoneistokeskus time or needs a Finnish bank account for • VVO & Lumo: Rental apartments in Turku example because of his/her scholarship, • Opiskelijankaupunki.fi it might be a good idea to open an account. If your student needs to open Furnished apartments an account, he/she has to always book • Forenom an appointment first. If possible, you can • Kotimaailma book the time for your student so you • Majoitusmestari can come to open the bank accounts for each of the tutor group at once. Facebook-groups Your student should always bring • Turku Accommodation his/her passport. If your student comes • Turun omatoiminen asunnonvälitys from EU or EEA country, he/she may • Vuokra-asunnot Turku page (mostly also use his/her official identity card in Finnish but you can post in English as that is accepted as travel document well) but passport is always the most secure • Uuteen asuntoon vuokralle document. We also recommend to bring the letter of acceptance and possible For a shorter period, you can also certificate of scholarship. It is always take a look at: better to bring too many documents and papers than too few! Hostels: Online bank is not basic bank service • Hostel Borea so there are more specific requirements. For citizens of EU and EEA (+ Switzerland

17 TYY guide for international tutors 2017–2018

and San Marino): In order to get online How to reserve an appointment at the bank, you need to get Personal Identity Register office: Code (Finnish: Henkilötunnus, HETU). If you come from outside EU and EEA ► Call: +358 29 553 7340 Countries (EU+ Iceland, Liechtenstein OR and Norway) and need an online bank, ► Go to: http://www.maistraatti.fi/en/ you also need to identified at the police > Time reservation system station OR get Personal Identity Card. The costs of bank services can vary • Select: Personal Law Services > from bank to bank. In addition to basic Ulkomaalaisten rekisteröinti (Regist- account your student can request a ration of foreigners) VISA Electron Card. For Debit or Credit • Select office: Lounais-Suomen card your student needs to stay longer mais-traatti - Turun yksikkö (Register in Finland. The language on the OTTO office of South-West Finland, The Åbo/ automat is Finnish or Swedish. Turku Register office) • You will now be able to reserve a Please see the up-dated price list at: time > Registration of foreigners www.poliisi.fi/licences/service_prices_ and_payment When you go to the Office you will need to take with you: Check for more information at the TYY • the form “Request for registration website: www.tyy.fi/en/students/faq/ of personal data in the population important-information-about-banks information system “ (You get this at the Office) • passport or id card 4.3 Finnish Authorities • the Certificate of Attendance (you get this upon your registration at the International students staying longer International Office) than three months in Finland should • If you already have a residence obtain a Finnish personal Identity Code. permit please bring it too. It is needed for e.g. opening a bank account, activating your electronic When your student has the Identity student card and for university database Number ask him/her to scan the and statistical purposes. decision paper he/she got and send To get a Finnish ID Code, your it to [email protected]. Otherwise student has to visit the local Register the Identity Number won’t be in the Office during the first three months of university database. The number his/her stay. By registering in the Finnish consists of your date of birth and five Population Information System your other characters, so it looks something student gets identity number and his/ like this: 010195-1234. her postal address in Turku is registered. Note 1: Students from non-EU/ETA countries can apply for the Identity number when applying for the residence permit. If your student has the number

18 already he/she should still visit the or use the online form at asiointi.yths.fi/ Register Office as described above en/appointments. For an appointment in order to get your Finnish address missed without a cancellation, FSHS registered. Your student needs that e.g. charges the counselling fee plus € 35. for opening a bank account. Appointments are available at general practitioners and various specialists (for Note 2: EU/ETA citizens have also a right example dermatologists, gynaecologists, to register their residence in Finland. and physiotherapists). FSHS also offers This is done at a local police station in laboratory services, mental health care, Raisio (please reserve an appointment by dental care and health counselling on the phone before you go) and it costs about Internet. If your student becomes acutely 50 euros. ill, you can call or visit a nurse without an appointment. All other consultations Please see more information at: and treatments require appointments. www.utu.fi/en/studying/info-accepted/ The pricing of the health services vary; Pages/finnish-identity-code.aspx therefore, check the pricing at the FSHS website: www.yths.fi/en. 4.4 Finnish Student Health If your student travels elsewhere in Finland and needs acute medical or Services dental treatment, he/she is entitled to use the FSHS services in the other university 4.4.1 General information towns. Please note that the smaller health centres are closed during the summer months from June to August. The students Every university town in Finland has who have paid the Student Union a unit of the Finnish Student Health membership fee for the autumn term can Service. It offers basic healthcare on start using the services from 1 September. weekdays during office hours. Please note If your student has paid the membership that the FSHS is closed in the evenings, fee for the spring term, he/she is entitled to during the weekends and on public the FSHS services until the end of August. holidays. During the summer, the FSHS If your student becomes ill when the FSHS is open during limited opening hours. is closed, has an accident or has to be For further information concerning admitted to a hospital, the FSHS system the making of an appointment and the will not cover him/her. In these cases, your opening hours, please visit: www.yths.fi/ student should have a European Health en/contact_details/units/turku. Insurance Card or a personal insurance. Members of the Student Union are We recommend all international students entitled to the services of the Finnish to obtain a health insurance. Student Health Service (Ylioppilaiden You can use the Self student online terveydenhuoltosätio), the FSHS (YTHS service to check and cancel your in Finnish). These services are provided appointments. If you have received by the Student Health Centre in Turku. permission to book an appointment, you Address: Kirkkotie 13, 20540 Turku. can also book an appointment and change You can find all the information an existing appointment in the service. and phone numbers for booking Read more: www.yths.fi/en/self. appointments in English at www.yths.fi/en

19 TYY guide for international tutors 2017–2018

4.4.2 In case of an emergency 4.5 Local transportation

Because the FSHS is only open during If the new student wants to obtain a the week during day time, patients must student bus card, you should go with turn to the municipal health services in him/her to the Local Transport Service emergencies on weekends and evenings. Office (Market square). Please see more Call 112 for ambulance and at the website: www.foli.fi. Advise your emergency services. In emergency cases, student to bring along the Frank card and such as sudden illness, unconsciousness the application form for a student bus or life-threatening situations, always card, which your student will get at the call 112. If in doubt as to whether it is International Office (exchange students) an emergency or not, it is always better and at the Admission and Student Affairs to call and ask. The emergency medical (degree students). The university stamp services helpline advises you of the help is required on the bus card application you require. form. The most reasonably priced Please see the contact information alternative is the 30-day seasonal card for emergency at the back of this guide. (kausikortti) for students. Bachelor’s and Master’s degree students with a Finnish citizenship who 4.4.3 Municipal health care and are more than 30 years old are ineligible private services to receive student discount on buses, unless they receive state financial aid There are also other types of health care for students. However, international that the FSHS does not provide, such as students who are more than 30 years hospital care and some specialist services. and study in Finland for a minimum of Students who have registered Turku nine months, may obtain a student bus as their place of residence (kotikunta) card provided that they show a proof have the right to the municipal health of residence in Turku in addition to the care. Your home address and postal TYY membership. If the student lives in a code will determine your municipal TYS apartment, the stamped student bus health centre. Emergency services in the card application will be sufficient. Turku area are available on weekdays at There are a few basic things to the health centre determined by your remember to explain about the bus address. The student can also use private system in Turku: passengers must hail healthcare. If the student has a private the bus to come to the bus stop and enter health insurance, he/she can also obtain the bus through the door at the front of services in the private health care clinics, the bus, the bus ticket must be saved for such as Mehiläinen or Terveystalo. the duration of the journey, passengers exit through the door in the middle or in the back of the bus. The buses run the same time on Sundays and on holidays, which is indicated by the word pyhäpäivä (holiday) on the timetables (the word sunnuntai, Sunday, is not printed on

20 timetables). For a few euros, timetables EU/EEA citizens do not need a work can be bought at the transportation permit, because they have the right office. The timetable is also available to full-time work in addition to their online at: www.foli.fi/en. In addition to studies. on the buses and the Local Transport Non-EU/EEA citizens have the right Service Office, bus cards can be reloaded to work a maximum of 25 hours per on the Internet and at the service desks week without a work permit during their of the department stores Stockmann, studies and full-time during holidays Sokos Wiklund, Skanssi (Monitori) and (15 December – 15 January and 1 May the Main Library of Turku. – 30 September). In addition, the work permit is not required if an internship or 4.6 Working in Finland training is part of the study programme. Wages earned from doing part-time work during the academic year can, subject The Career Services of the University to the consideration of the authorities, of Turku (www.utu.fi/rekry) support reduce the total amount required from and assist international students in the student for the clarification of his/ entering the working life. There are her livelihood. However, the guarantee of also international services at the local a job or even the proof of a signed work employment office (http://www. contract will not be valid for this when te-palvelut.fi/te/en/) that can assist applying for the first residence permit. international students in job-seeking. For the students who are interested Finding a job in Turku is challenging in start-ups and entrepreneurship we but not impossible. If the student does recommend visiting: not speak Finnish at all international • Potkuri: www.potkuri.fi students cannot count on financing • Boost Turku: www.boostturku.com their studies alone by working in Turku. It is particularly important for degree Visit TYY’s website for more information students to get work experience during about working in Finland projects: their studies, because it will help them www.tyy.fi/en/students/working-finland in entering the Finnish working life. Therefore, you should introduce the Academic Career Services to your student.

21 TYY guide for international tutors 2017–2018

5 STUDYING AT THE UNIVERSITY OF TURKU

For an exchange student, the registration 5.1 Registering will take place at the International Office (Turku School of Economics, After accepting the study place the new Rehtorinpellonkatu 3). The office is degree student will receive instructions normally open Monday-Friday at 12- by email on how to register with the 14. Your student should bring along an university. The registration is done identity card. The courses for exchange online 1 June – 31 August. After arriving students can be found at the website: www. in Turku, the student have to present utu.fi/exchange-courses. The exchange his/her original degree certificate at students are allowed to take courses at Admission and Student Affairs and give many faculties, with some restrictions. his/her address in Turku. The student can Some faculties divide autumn and spring also change his/her address in Nettiopsu semesters into two periods. after the registering process is complete. There will be sessions on courses and A certificate of registration is sent to the sign ups during the orientation course. Finnish address of the student. We highly recommend your student to attend his/her orientation.

22 he/she is Finland. The scholarship for 5.2 Scholarships and the first month can also be provided tuition fees by the University’s cash service, which is located in the top floor of the main The scholarships for exchange students building (open Monday-Friday at 12-13). are paid by their own sending universities. Remember that an ID is needed! Those new degree students who are The scholarship for the subsequent not EU/ETA citizens or comparable to months will be paid on the student’s them must pay tuition fees and they bank account. If the student has to pay were also able to apply for a scholarship his/her first rent before receiving the when they applied to the Master’s degree scholarship, you should contact the programme. The scholarship decisions housing office. were made at the same time as the admission decisions, so if your student is one of the lucky ones, he/she knows 5.3 IT Services it already. For more information about tuition fees and scholarship, please 5.3.1 Usernames contact either the degree programme in question or [email protected]. Your student should get a user-ID from Some exchange contracts or one of the IT Helpdesks around the programmes also include scholarships campus. The services are located in which are paid by the University of Turku. Educarium, Sirkkala, Turku School of The scholarship can be paid when the Economics, Teutori and University Hill student has registered at the University Natura. There will be a session about IT of Turku and delivered the information services during the orientation course. about his/her Finnish bank account. Please find more information at: www. In addition, your student has to have utu.fi/en/unit/university-services/it- a health care insurance for the duration services/contacts/Pages/home.aspx.

23 TYY guide for international tutors 2017–2018

5.3.2 Mailing lists 5.5 Campus Sport

The two lists of the Student Union are the Services of CampusSport are open for tyy-exchangestudents list for exchange all the students and staff members of students and the tyy-degreestudents list Turku University of Applied Sciences, for international degree students. The the University of Turku, Åbo Akademi lists of the ESN and ISTU are mailing University and Yrkeshögskolan lists of the sub-organisations of TYY. We Novia. The versatile sports selection strongly recommend your student to join of CampusSport includes instructed the mailing lists, because that is where sports classes (group workouts, combat all the information is distributed. If your sports, outdoor sports), sports shifts, student is unsure which lists he/she five different gyms, a swimming pool should join, contact tyy-kvsihteeri@utu. and short courses. The weekly selection fi. Please review the list of mailing lists at: contains several classes of different levels, www.tyy.fi/en/students/mailing-lists. so that anyone can join in exercising. You´ll find the schedule, class and course descriptions, fees and registration 5.4 Language Courses information at: www.campussport.fi/en. Inquiries: [email protected]. In The University of Turku Language Centre addition University Sports will arrange organises language courses for both some physical activities only for the Finnish and international students. staff and students of University of Turku. There are also language circles, evenings You´ll find these at intranet. Inquiries: and tandems. Please read more at: [email protected]. www.utu.fi/en/units/language-centre/ studying/Pages/home.aspx. Read more at: www.campussport.fi/en.

Besides the Language Centre, you can suggest your student to check 5.6 Libraries out for example Työväenopisto and Paasikiviopisto for more Finnish courses: The library services of the university • www.paasikiviopisto.fi/ are very important for all students. • info.edu.turku.fi/tyovaenopisto/ Your student might need help with the index.php/services-for-foreigners library database. Explain your student • www.aurala.fi/ the lending practices and show your • www.turunkesayliopisto.fi/ student his/her faculty’s own library. • www.lingonet.com/Lingonet_ The library services will be presented mamu/2_Kielisilta/index.html during the orientation course. For more information, please visit: www.utu.fi/en/ units/library/Pages/home.aspx.

24 25 TYY guide for international tutors 2017–2018

6 TO-DO LIST

We have listed here some of the most important issues that you have to remember while tutoring.

Before your student Remember to tell these issues arrives at Turku: in your introduction letter:

□ Join a tutor group in Facebook, get □ Who you are and why you wanted to acquainted with the e-mail lists (if you become a tutor (remember to tell that want) you are student, not a staff member!)

□ Send an introduction e-mail about you □ What your responsibilities include

□ Ask if your student needs a starting □ Encourage your student to look for package and picking it up (ONLY an apartment in advance exchange students!) Inform that he/she will need some □ Ask about your student’s housing □ situation and maybe picking up his/her cash (in euros) during the first few days keys (remember to ask permission from your student and let the housing office □ Suggest your student to obtain know in advance) online bank services especially if your student is from an EU or EEA country □ Ask about your students insurance and reminding that it is very useful and □ Remind that if your student has in some cases even compulsory an Internet cable (Ethernet-cable type RJ45), it will be useful in Finland and □ Find out when your student is coming: when living in TYS apartments meeting your student upon arrival Tell that it is also a good idea to When picking up your student, □ □ bring some passport photos remember to take his/her phone number with you. You can use the card on the back of this guide

As a tutor you will be added on the mailing lists We also recommend you to join the Facebook for international tutors. groups for exchange and master tutors: There is one for international exchange student tutors: UTU international tutor (for exchange student tutors) [email protected] (Normally all communication in Finnish) and one for international Master’s degree tutors: UTU international degree tutors (Communication in [email protected]. English)

26 After your students have arrived:

□ Register at the University of Turku □ Discuss the need for a bank account in the International Office for exchange and helping with it (check more students and online for degree students information at TYY’s website) (remind him/her to bring the ID!) □ Pay the TYY’s membership fee □ Sign the lease for the apartment, (compulsory only for degree students), reminding that the doors will lock ordering and picking up the student automatically, making a reclamation if card. The exchange students will receive needed, showing the laundry facilities, the membership fee invoice via e-mail filling in the apartment form if your and degree students upon registration student intends live in a TYS apartment □ Sign the starting package contract □ Show the campus and lecture halls (exchange students: bring the receipt of and introducing the City of Turku the TYY’s membership fee and starting package fee along) □ Participate on the join orientation □ Inform about important mailing lists □ Sign up for the courses □ Inform your student about flea □ IT issues: helping with usernames, markets etc. nettiopsu, computer class key if needed □ Get to know services provided by □ Inform about the YTHS (FSHS, the university and TYY, informing about Finnish Student Health Services) practicalities (such as student cafeterias, computer classes, sub-organisations, □ Authorities: bank, possible residence punctuality…) permit, Finnish ID, Local Register Offices (Maistraatti), post office (http:// □ Introduce your student to his/her www.posti.fi/changeaddress/), own student organisation

If you are interested in interest promotion of organise a get-together evening for the international international students, you can also join TYY tutors. International tutors as well as their students International Council group on Facebook. will get a free entry to the Welcome Party that is organised in the beginning of each semester. Stay Do not hesitate to post comments and questions on tuned for more information. the Facebook groups. Before autumn semester, we will Have fun tutoring!

27 TYY guide for international tutors 2017–2018

7 IMPORTANT PHONE NUMBERS AND CONTACT INFORMATION

The Student Union Living in Turku: of the University of Turku Study in Turku: www.turku.fi/en/study- turku/studyinturku www.tyy.fi/en City of Turku: www.turku.fi TYY in social media: TYY in Facebook Retrodorm: www.retrodorm.fi, TYY International in Facebook tel. 040 6731251 TYY International Council Facebook page for international academic affairs TYS: www.tys.fi, 02- 2750 200 TYY Instagram: studentuniontyy TYY Twitter: studentuniontyy YTHS: www.yths.fi, 046 7101050 TYY in Youtube: Student Union TYY Visit Finland: www.visitfinland.com Academic matters: Information on the University of Turku: Study in Finland page: www.utu.fi/en/studying www.studyinfinland.fi www.utu.fi/en/units/language-centre www.utu.fi/en/unit/university-services/ Transportation: it-services Expressbus: www.expressbus.fi/ timetables-and-tickets Master’s Degree Programmes and contact information: masters.utu.fi Matkahuolto: www.matkahuolto.fi

Contact information for academic Onnibus: matters (exchange students): http://www.onnibus.com/fi/index.htm All the faculties: [email protected] Taxi: 02-100 41 Departmental Contact Persons: apps.utu.fi/apply/contacts/ The airport of Helsinki: www.finavia.di/helsinkivantaa Finnish Authorities: Finnish Immigration Services: The airport of Turku: www.migri.fi www.finavia.fi/turku

Police: www.police.fi Trains: www.vr.fi

Visa issues: www.formin.fi

28 29 Students:

Name: Home country: Phone number: Arrival time and place: Address:

Name: Home country: Phone number: Arrival time and place: Address:

Name: Home country: Phone number: Arrival time and place: Address: Students:

Name: Home country: Phone number: Arrival time and place: Address:

Name: Home country: Phone number: Arrival time and place: Address:

Name: Home country: Phone number: Arrival time and place: Address: Notes: Notes: Notes: Notes: A B C D E F G H I J K L M

Y l i o p p i l a s k y l ä S t u d e n t b y n

0 0 H e l s i n g i n k a t u P

Assistentinkatu

T44 T18 1 1 T u o m a a n s i l t a T17 T50

T19

T47 H e l s i n g i n k a t u

T20 T21 P 2 T43 2 Å27

Arwidssoninkatu Kaserngatan Kasarminkatu Caloniankuja

Professorinkuja

Arcanuminkuja T23

Å22

3 Fänriksgatan T22 3 Vatselagatan

Kirkkotie Tehtaankatu

Å23 T24

T46 TT66 Fabriksgatan Vänrikinkatu Parkinkatu Rehtorinpolku T60 4 Vesilinnantie 4

Vatselankatu T4 Patriankatu Å21 T5 T8 T59

P i i s p a n k a t u T3

T 7 5 Agricolankatu Å26 5 P T15 T45 T16 T57 Å20 H ä m e e n t i e Å12 T14

A u r a å T11 T2 Rehtorinpellonkatu Biskopsgatan

Porthansgatan H e nT r i k1 i n 3k a t u Hortto T12 T1 kuja

6 Porthaninkatu UUSI AIKAJANA -POLKU 6 Å10 Å17 T9 T42 Å18 T Y K S Å14 Å9 T25 Å19 Koskenniemenkatu Kiinamyllynkatu T48 Å15 T10 Å8 Gezeliusgatan T58 T Y K S Gezeliuksenkatu Kerttulinkatu 7 Å13 Kaivokatu 7 DomkyrkogatanÅ16 Henriksgatan T29 T26

A u r a j o k i T40 T u o m i o k i r k k o s i l t a Tuomiokirkkokatu Gertrudsgatan H e l D o m k y r k o b r o n s T27 i n T30 g i n v a 8 l 8 t a Rothoviuksenkatu t Akatemiankatu i A e Kiinamyllynkatu T a v a s t g a t a n Nylandsgatan Å5 Lemminkäisenkatu Akademigatan

Domkyrkotorget 9 A u r a j o k i Å1 Å6 T31 9

Å2 Vanha Suurtori Gamla Å3 Stortorget

Hämeenkatu T51 T52 K u p i t t a a n a s . Nunnankatu Sirkkalankatu T32 K u p p i s s t . T53 Joukahaisenkatu Uudenmaankatu Rautatie - Tampereentie Kaivokatu 10 Tavastgatan asema 10

Humalistonkatu Artillerigatan Linja-auto - T33 T55 T56 asema T38 Ylioppilaskylä T34 T35 Aninkaistenkatu Helsinginkatu Å25

Tykistökatu Yliopistonkatu Å4 K- T54 A u r a j o k i tori Å24 11 Aurakatu 11 L i n n a n k a t u

A u r a j o k i Hämeenkatu T37

Kaskenkatu Uudenmaankatu Hämeentie

Itäinen Pitkäkatu T49 Lemminkäinengatan

12 Kupittaan © TURUN YLIOPISTO 12 1 km rautatieasema Piirtänyt Leena Kiiskilä 0 50 100 200 m Maantieteen laitos 1999 Täyd. 5. 2013 / TY tilasuunnittelu

A B C D E F G H I J K L M

UNIVERSITY OF TURKU T10 Signum, Koskenniemenkatu 4 (F6) T1 Main Building (F5) T11 Faculty of Humanities Office, T2 Main Library (F5) Horttokuja 2 (E5) T3 Juslenia, Henrikinkatu 2 (E5) T12 Language Centre, Horttokuja 2 (E6) T4 Zoological Museum (F5) T13 Henrikinkatu 4 b (E6) T5 Natura (F5) and Herbarium (F4) T14 Horttokuja 2 (E5) T6 Agora (G4) T15 Henrikinkatu 4 (E5) T7 Quantum, Physics Building (G5) T16 Fennicum, Henrikinkatu 3 (E5) T8 Quantum, Technical Services (G5) T17 Arwidssoninkatu 2, building 2 (E1) T9 Rosetta, Koskenniemenkatu 4 (F6) T18 Arwidssoninkatu 1, building 10 (F1) T19 Arwidssoninkatu 1, building 11 (F1) T47 Educarium, T20 Project rooms, Assistentinkatu 5 (G1) Arwidssoninkatu 1, building 12 (F2) T48 Turku PET Centre (J7) T21 Project rooms, Arcanuminkuja 3, T49 PharmaCity, building 24 (G2) Itäinen Pitkäkatu 4 (J11) T22 Arcanum, Arcanuminkuja 4 (G3) T50 Publicum, Assistentinkatu 7 (G1) T23 Calonia, Caloniankuja 3 (G3) T51 Historicum, Sirkkalan T24 Matthias, Professorinaukio, kasarmialue, Kaivokatu 12 (H10) building 45 (G3) T52 Minerva, Sirkkalan kasarmialue, T25 Hämeenkatu1 (G7) Kaivokatu 12 (I10) T26 Project rooms, Hämeenkatu 2 (G7) T53 Artium, Sirkkalan kasarmialue, T27 Project rooms, Hämeenkatu 4 (G7) Kaivokatu 12 (H10) T29 Turku University Hospital T54 ICT Building, (TYKS) (H7) Joukahaisenkatu 3–5 (L11) T30 Medisiina, T55 ElectroCity, Tykistökatu 4 (K10) Kiinamyllynkatu 10 (J8) T56 EuroCity, T31 Mikro, Kiinamyllynkatu 13 (J9) Joukahaisenkatu 1 (K10) T32 Dentalia, T57 Turku School of Economics Lemminkäisenkatu 2 (J10) (TSE), Rehtorinpellonkatu 3 (H5) T33 Sanitas, T58 Guest rooms (TSE), Lemminkäisenkatu 1 (J10) Hämeenkatu 1 A, 6 krs (G7) T34 Verstas, T59 Office of the Student Union Lemminkäisenkatu 1 (J10) of TSE (TuKY), Patriankatu 5 (I5) T35 Teutori, Lemminkäisenkatu 3 (J11) OTHERS T37 DataCity, Lemminkäisenkatu 14–18 (K12) A Old Academy Building, T38 BioCity, Tykistökatu 6 (K11) Rothoviuksenkatu 2 (D8) T40 Maaherran makasiini, Henrikinkatu 10 (D7) Å26 Turku Academic Career Services, T42 University Guest House Henrikinkatu 1 b (E5) Villa Hortus, Horttokuja 3 (E6) T43 Project rooms, Arcanuminkuja 3, T46 Finnish Student Health Service building 25 (G2) (YTHS), Kirkkotie 13 (K3) T44 Carpenter’s workshop, Kasarmialue, building 22 (G1) T37 Suomen Terveystalo Oy, Occupational T45 Student residential blocks A–C, health care,Lemminkäisenkatu 14–18 B Rehtorinpellonkatu 4 (H5–6) (K12) T45 The Student Union of the University of Turku Numbers in parenthesis indicate the (TYY) office, block B, location of the main entrance of the Rehtorinpellonkatu 4 (H5–6) building if the building takes up more than T46 Finnish Student Health Service one square on the map. (YTHS), Kirkkotie 13 (K3)

Finnish Student Health Services FSHS

Address: Kirkkotie 13, Turku, Floor 1

Acute treatment need assessments and appointments: Appointments from Monday to Friday can be made between 8.00 and 10.00 tel. 046 710 1050.

Check or cancel appointments at yths.fi/en/appointments or call automated telephone service on 046 710 1051 or 046 710 1050 from Monday to Thursday between 8.00 and 15.00, Friday 8.00 and 14.00. Penalty fee € 35 for no-show appointments.

www.yths.fi/en

FIRST AID AND EMERGENCY SERVICE

TYKS T-Hospital Savitehtaankatu 1, 24 hour service

In the evenings and at weekends contact the emergency service: Health Centre On-Call Service, tel. 02 313 8800

Ambulance, police or fire department: 112