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TYY Guide for INTERNATIONAL TUTORS

Tutoring International Students 2016–2017

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contents

1 WELCOME, NEW INTERNATIONAL TUTOR! 4

2 THE ROLE AND RESPONSIBILITIES OF THE TUTOR 6 2.1 What is international tutoring? 6 2.2 Responsibilities 6 2.3 Orientation 7

3 THE STUDENT UNION OF TURKU UNIVERISTY 8 3.1 Membership of Student union 8 3.2 Membership benefits of TYY in a nutshell 8 3.2.1 Degree student 8 3.2.2 Exchange student 9 3.2.3 Doctoral candidates 9 3.2.4 Ordering the student card online 9 3.2.5 Before getting the card 10 3.2.6 Starting package storage (exchange students) 10 3.3 Getting involved 11 3.3.1 TYY international 11 3.3.2 International organisations at TYY 11

4 LIVING AS AN INTERNATIONAL STUDENT IN TURKU 16 4.1 Living and housing 16 4.2 Bank Issues 17 4.3 Finnish Authorities 18 4.3.1 Registration for exchange students 18 4.3.2 Registration for degree students 18 4.4 Finnish Student Health Services 19 4.4.1 General information 19 4.4.2 In case of an emergency 20 4.4.3 Municipal health care and private services 20 4.5 Local transportation 21 4.6 Working in Finland 22

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5 STUDYING AT THE UNIVERSITY OF TURKU 23 5.1 Registering 23 5.2 Scholarships 23 5.3 IT Services 24 5.3.1 Usernames 24 5.3.2 Mailing lists 24 5.4 Language Courses 24 5.5 University Sports 25 5.6 Libraries 25

6 TO-DO LIST 26

7 IMPORTANT PHONE NUMBERS AND CONTACT INFORMATION 28

Authors: Satu Nurmi & Julia Litokorpi, revised in 2016 by Satu Nurmi & Tuomas Dahlström, 2016 Turku. Images: TYY. Press: X-Copy. Copies: 150. Please send any comments, corrections or improvement suggestions to [email protected]

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1 Welcome, New International Tutor!

The purpose of this guide is to provide attitude and common sense will get you you with some basic knowledge about through your tutoring! Tutoring is very international tutoring and help you do rewarding and we are happy that you have your job as well as possible. The guide decided to become an international tutor! for international tutors goes through Eventually, the international student practicalities and tips for international him/herself is responsible for his/her tutors in guiding the international student studies, health and free time activities. during his/her first few weeks in Turku. Neither you, the University of Turku nor We hope that this guide will be helpful for TYY is responsible for the new student’s you. happiness in Finland. Even though you Your role as an international tutor is might face some challenges while tutoring, really important when the international it is your job to help your student at the students are settling down in Turku beginning, and you are representing the and in the community of the University University of Turku during your tutoring. of Turku. Even though you have a lot Bring your international student to of responsibilities, remember that different kinds of events, for example you are supposed to have a great time parties of sub-organisations and during tutoring. Do not be nervous or remember to tell your students about the disappointed for little things, a good Finnish student culture. In addition, help

TYY guide for international tutors 2016-2017 5 them to join the mailing lists of TYY and Tuomas Dahlström, Responsible for different sub-organisations and encourage international affairs, communication and them to take part in everything they find tutoring, TYY Executive Board ([email protected] interesting. You are the strongest link between your international student and Satu Nurmi, Specialist in International the university. TYY and the University of affairs ([email protected]) Turku want to thank you in advance for your valuable work. We hope you have a On behalf of the International Office: great and rewarding tutoring year! Please Elina Mannonen & Lassi Yli-Muilu: contact us if you need any help or advice, [email protected]. we are here for you. And do not forget to give us feedback, on this guide or on On behalf of Student and Admission matters concerning your time as a tutor. Services: Enni Laaksonen: [email protected]

On behalf of TYY:

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2 THE ROLE AND RESPONSIBILITIES OF THE INTERNATIONAL TUTOR

2.1 What is international tutoring?

The University of Turku is one of the While reading this guide, you should universities that welcome the highest remember that there are three different types number of international students in of international students that you can tutor: Finland. Every year, almost 2,000 foreign • Exchange students, who stay in Finland students study at the University of Turku. for 1 or 2 semesters without completing In the scale of Finland, the University of any Finnish degree. Please note that Turku is one of most popular targets of exchange students can sometimes have international exchange students. the status of a doctoral candidate. The large number of exchange students • Degree students who complete a Master’s and international students means that degree and stay for 2-3 years. the role of the international tutor is even • Visiting students or interns who stay for more important. Tutoring is, above all, a short time in Turku (no tutoring for about supporting, helping and being there visiting students nor interns) for the student. International tutoring is a great manner to make a new student International tutoring is about giving support, at the University of Turku feel welcome helping and being involved in the everyday life and to become friends with international of the international student. It is a great way students. to make international students feel welcome.

2.2 Responsibilities

Your job as an international tutor is to be Master’s degree students, the Student and your student’s first Finnish/local contact Admission Services is open on weekdays person, a friend and a guide. In academic from 12-14 and ready to help you with matters, your student should contact questions about, e.g., registration, the directly the staff of the International study register and transcripts. Office (exchange students: www.utu.fi/ The exchange students will have their exchange) or his/her own Master’s tutors appointed during summer. The degree coordinator (degree students: application times of the international www.utu.fi/en/studying/masters- degree students may vary from programme degree-programmes). to programme, but you should get your The International Office is normally student’s contact information at the open on Monday-Friday at 12-14. For beginning of August at the latest, when

TYY guide for international tutors 2016-2017 7 the accepted students have enrolled in you do not get any response to your the university. When you know who your e-mail, please contact the International student is, contact him/her as soon as Office ([email protected] for exchange possible. In academic matters, the staff of students) or the faculty office (for the university will provide the best help. Master’s degree students). Your student You do not have to be a study advisor. might have accidentally only informed The most important responsibility of the universi-ty about his/her arrival. the tutor is meeting his/her student upon We recommend that you meet your student arrival to Turku. So, if you cannot make at least five times during the semester. it there yourself, it is your responsibility Take him/her with you to different to find someone else to do your job and student events: more people your student meet your student. In this case, contact knows, more fun he/she will have! your fellow tutors well in advance. If

2.3 Orientation

Student and Admission Services organises During the orientation, the students will an orientation course for the new receive an abundant information package international degree students during the about living and studying in Turku. It is first week of September. For international important that all the new international exchange students, the orientation course is held during the last week of August students attend the orientation course. and during the first week of January. You should help your student find the The timetables of the orientation will be various lecture halls. There will be published online: plenty of useful information provided throughout the course, and you should For the exchange students: advise your student to participate in www.utu.fi/en/studying/exchange-students/ all of the presentations. If, for some Pages/Orientation-Course.aspx reason, the new international student arrives after the orientation course, you For the Master’s Degree students: should advise your student in finding the www.utu.fi/en/studying/ material online and tell who to contact at masters-degree-programmes/Pages/ the university. Orientation-course.aspx

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3 THE STUDENT UNION OF THE UNIVERSITY OF TURKU

3.1 Membership of Student union

There is a student union in every Finnish you a variety of benefits locally and university. Membership of a student union nationwide. Benefits and membership is compulsory by law for all undergraduate fees differ depending on whether you’re and master’s degree students studying for an exchange student, degree student a Finnish degree. For exchange students or doctoral candidate. Please see more the membership fee is voluntary but highly information on how to join The Student recommended. Union at: www.tyy.fi/en/students/ As a member of the Student Union welcome-turku. For frequently asked you are entitled to a Finnish student card questions about membership and (opiskelijakortti) issued together by the student card, please see www.tyy.fi/ National Union of University Students en/students/frequently-asked- in Finland and TYY. This card offers questions.

3.2 Membership benefits of TYY in a nutshell

• Consultation services in academic, Please note that TYY’s benefits are slightly international and social affairs and different for, degree students, exchange legal advice (see more on TYY’s students and doctoral candidates. website: www.tyy.fi/en/students/ consultation-services) • TYY’s support in promotion of 3.2.1 Degree student student interests The membership of a student union, • YTHS (Finnish Student Health in this case TYY, is by law compulsory Services, see more at: www.yths.fi/en) for all Finnish undergraduate and • Subsidised student lunches Master’s degree students - and for those • Travelling discount for long distance international students who are studying trains and buses for a Finnish degree. The TYY membership • Starting package (for exchange fee for the academic year 2016–2017 is € students) 106,50 (€ 53,25 for one semester). • TYY rentals • Student Newspaper Tylkkäri • Student card

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3.2.2 Exchange student • Right to rent an apartment from the Student Village Foundation (TYS) In order to become a member of TYY • Please note, that for reasons your student must pay the Student Union beyond the control of TYY, doctoral membership fee. The new exchange candidates are not eligible for: students receive their payment forms • Student reductions on the trains or during summer from the international long distance coaches office via e-mail. Your student can do his/ • Student priced lunches in every her membership fee payment either with student cafeteria a regular bank transfer payment or from • Student health care e-bank account (SEPA-area payments). When doing membership fee payment, The membership fee in 2016-2017 for remind your student always to include doctoral candidates is €36,50. his/her name and personal reference number which can be found in the payment form. 3.2.4 Ordering The TYY membership fee for the the student card online academic year 2016–2017 is € 106,50 (€ 53,25 for one semester). After paying the membership fee, your student can apply for a student card at www.frank.fi/en. All the student discounts 3.2.3 Doctoral candidates can also be found on the same website. Ordering can be done only on the Internet. Doctoral candidates (students pursuing Your student needs a digital photo of him/ licentiate or doctoral degree) can become herself to order the card. When filling in members of the Student Union. Their the application form the personal infor- membership benefits are however fewer mation should be written down exactly the than those of the undergraduate and same way as the University is informed Master’s degree students. with. Your student also needs to fill in

his/her Finnish student number given by A doctoral candidate who is a member the University of Turku when ordering the of TYY is eligible for the following student card. The price of the card is € membership benefits: 15,10. It is also possible to order the card • Consultation services from the TYY before paying the student union fee but specialists the order will not be processed before the • Services of the student lawyer student union fee is paid. • Reduced lunches at Assarin Ullakko It is recommended to pay the fee for the • Turku Student Newspaper card online during the ordering process • Membership in any of the TYY sub- organisations with a credit card or from a Finnish e-bank • Regardless of the TYY membership, account. If your student has no possibility doctoral candidates have the right to to use neither a credit card nor the e-bank, the following benefits and services please contact [email protected] • University Sports for further information.

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After ordering and paying for the card, 3.2.6 Starting package your student will get a confirmation storage (exchange students) e-mail. By following the link in the e-mail your student can follow the progress of the The student unions of the universities in card order and see when your card is ready. Turku (TYY, ÅAS), the student union of Once the card is ready and has been the Novia University of Applied Sciences delivered to the Student Union it (Novium), and the Turku University of can be picked up at the TYY Service Applied Sciences (TUAS) run a Starting Desk during the opening hours Package storage where exchange students (please see: www.tyy.fi/en). Ask can borrow a package with household your student to be patient as it might take items which they then return before they a bit longer in autumn semester. leave Finland. The package contains blanket, pillow, curtains, pot, two plates, mug, cutlery, sharp knife, can opener, 3.2.5 Before getting the card ladle or spatula. The items are packed in a big plastic box so it is easy to carry. The receipt of your student union If the international student gets membership fee payment will act as a package him/herself, he/she should pay temporary Student ID card, and your it beforehand. Your student will receive student will get subsidised lunches at information of starting package on his/ the student cafeterias and student health her welcome packet. You can also see the care services with it, but not the travel payment details and more information discounts. on the website of the Starting package If your student intends to travel by long storage. If you pick up the package for your student, you should remind your distance bus or train before the student student to bring two receipts along: the card has been processed, he/she needs to student union membership fee and the go to the International Office (exchange starting package fee. After the receipts students)/Faculty office (degree students) are seen by the Starting package storage to obtain a special form that states that coordinator, the contract can be signed. your student is an exchange student/ The contract form can also be printed out degree student at a Finnish university. beforehand. Then your student goes to the train At the end of the exchange, your station or main bus station with the form student should return washed and dried and a passport size photo. For ca. €8 your package to the storage and the deposit student gets a special student card for will be returned to their bank account travelling that can be used before your (EU and EEA students). The students from outside EU and EEA will get the student card is ready. With that card deposit back in cash at the TYY’s service you will get the same 45%-55% discount desk. that you get with your regular student card. Please remind your student that the Please see more at www.tyy.fi/en/ student card is not accepted as an official identity card. students/starting-package-storage

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3.3 Getting involved

3.3.1 TYY international 3.3.2 International

The corner stone of TYY’s international organisations at TYY activities is the promotion of student interests. TYY wants to support the 3.3.2.1 International Wing exchange students leaving Turku and The International Wing functions as to make the study period of the arriving part of TYY’s international sector. The international students as pleasant as purpose of the wing is to serve as a low- possible. Each term, TYY participates threshold working group, in which every in the leaving orientation organised for member of the Student Union is welcome. those leaving for an exchange period The wing provides the possibility to and helps students in practical matters organise international events together throughout the year. On the other hand, with students with different backgrounds. the international students arriving to The wing aims at internationalising the Turku are welcome with open arms and university campus by promoting the are aimed to include in the activities of interaction of international and Finnish TYY and its sub-organisations as closely students and encourages Finnish students as possible. The Student Union of the to leave for an exchange period. The University of Turku participates annually wing contributes to developing TYY’s in the international tutoring of the multilingual communications and the University of Turku with trainings and influencing possibilities of international events. TYY has also been an active influ- students. The International Wing is also encer in international issues at the level a great channel to influence TYY and the of the university, the City and the entire university in pressing issues. country. In addition to the International Wing, Internationalisation does not require TYY has also Development Cooperation travelling from country to another. and Environmental Wing. Read more at: International experiences can also be www.tyy.fi/en/activities/tyy-wings. obtained in Turku. TYY aims at preserving Please see our full list on our website: the threshold for internationalisation as www.tyy.fi/en/sub-organisations/ low as possible. Consequently, several list-sub-organisations possibilities for internationalisation are provided for the members of TYY. You can find information about TYY’s international news and events on the Facebook page: TYY International. Re- member to tell your tutees about the page and go to like it yourself

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3.3.2.2 Some sub-organisations completing an entire Master’s or Doctoral of TYY degree in the higher education institutions in Turku. ISTU organises leisure activities and promotes the interests of international degree students. ISTU’s activities are open to all students, and, in addition to international degree students, exchange students and international students participate regularly in the events. The most popular events have been relaxed board game and karaoke evenings. ISTU also has its own mailing list worth joining. ESN Uni Turku Further information on ISTU can be found ESN stands for Erasmus Student Network. at www.facebook.com/isturku. ESN is an European wide, non-profit organisation of voluntary student actives, organising leisure activities for exchange students. Through ESN, you can meet arriving exchange students in Turku in different exchange student events. Several active Finnish students have also been involved in the activities of ESN, taking the operation of the organisation forward. Good spirit and openness characterise all activities of ESN. If you are interested ELSA Turku (Law students) in the activities of ESN and would like ELSA, aka European Law Students’ to receive further information, join the Association is the largest international ESN actives mailing list in our webpage organisation of Law students and young www.esnuniturku.fi lawyers. The purpose of ELSA is to increase or contact the board by email: the border-crossing interaction of Law [email protected] students and to increase the knowledge and understanding of foreign jurisdictions and cultures. The local organisations, such as ELSA Turku, ELSA Rovaniemi, ELSA Helsinki and ELSA Joensuu, organise activities ranging from visits to wine evenings, and they handle the mediation of internship positions at their locations. ISTU Larger events include bilateral exchange ISTU (International Students of Turku visits with foreign members of ELSA and Universities is a sub-organisation of National Council Meetings, in which ELSA international degree students who aim at people from different parts of Finland

TYY guide for international tutors 2016-2017 13 can share their experiences. Further information on ELSA can be found at the organisation’s webpages elsa-turku.fi.

ISHA Turku (History students) ISHA (International Students of History Association) represents history students at the University of Turku and Åbo Akademi University. The organisation aims at creating contacts between history students from different countries, thus breaking the limits of history in the CIA TuKY (Economics students) favour of a more international view. ISHA CIA TuKY (Committee for International promotes cooperation between students Affairs) is the association that takes care interested in the same areas of history of international Economics students and provides international publication in Turku. However, CIA’s activities are channels for history students. If your open for everyone that’s wishes to have exchange students study history, you a good time and loves the International should encourage them to contact ISHA. atmosphere. We organize awesome events Further information on the activities of that connect international and Finnish ISHA can be obtained by mail from the students and do lobbying in Turku School Board [email protected]. of Economics in behalf of non-Finnish students. If you have any worries or questions, please contact us. CIA TuKY offers also plenty of opportunities to have fun and meet new people. For example, a cottage weekend in the autumn and Hustle, which is a fancier party, near Christmas. For Finnish students CIA TuKY offers information about studying and working abroad. Go check us out in FiMSIC (Medical students) the social medias below and we hope to FiMSIC (Finnish Medical Students’ see you all in our upcoming events. Stay International Committee) is officially the tuned! International Committee of the Finnish Medical Student’s Association, but in www.facebook.com/CIATuKY practice it is independently responsible for the international issues of Medical Instagram: cia_tuky students. Through the exchange Twitter: CIA TuKY

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programmes of IFMSA (International Zagreb and had the opportunity to practice Federation of Medical Students’ Asso- what they’ve learned, meet new people ciations) and FiMSIC, each year 20–30 and travel around Europe. However, exchange students arrive at Turku, tournaments are not the only goal of the in addition to which FiMSIC is also organisation and nobody is expected responsible for the leisure activities of to participate unless he/she wants to. other Medical exchange students, together The other primary goals include the with TLKS. In addition to student exchange improvement of both oral and presentation activities, FiMSIC has diversified project skills, the promotion of democracy, operation, including those related to dialogue and critical/logical thinking global health and development cooperation. and the introduction of different types of The activities are open to all interested, and argumentation in a safe environment. For Turku FiMSIC can be reached at it’ s activities, the club has been awarded [email protected] with TYY’s Best International Act 2013. and at their webpages www.fimsic.org. Becoming a member is easy and free. Just join the weekly meetings. The place and time will be announced later.

Official Website: www.utudebate.fi Contact: [email protected].

UTU Debating Club University of Turku Debating Club is one of the very few international student organisations at the University. The working language is English, which makes Akateeminen purjehdusseura it ideal for both Finns and International (Academic yacht club) students to engage in all the activities Akateeminen purjehdusseura (Academic and of course get to know each other. yacht club) is place to start sailing, The organization has successfully hosted continue sailing or hook up with sailors. the biggest international tournaments We have courses teaching how to sail and in Finland in 2013, 2014 and 2015 with more than a hundred people involved. the sailing trips vary from evening trips In addition to that, members of the club for several week long voyages. have participated in some of the biggest tournaments of the continent including Contact us through the European Championship last year in [email protected]

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Germanica Anglica Germanica ry is the German students’ Anglica ry is the student organisation student organisation in the University for English students at the University of Turku. We are a small but active of Turku. We are the people who love organisation, and we welcome anyone speaking English! Besides English with interest in the German language and majors, our members also include culture. We organize some of the best for example minor and international student parties in Turku, and also smaller students. We provide help, information activities such as movie nights and sport and tutoring on all aspects of university events. We also organize a few times a life, function as a bridge between semester a coffee break session, where it the students and the staff, and organize is easy to gather around and make new all kinds of awesome events and international friends. parties.

You can find us on Facebook: You can find out more about us from our www.facebook.com/germanicaturku website www.anglica.org. and on our website: We are also on tyyala.utu.fi/germanica. Facebook (Anglica ry) You can also send email to us: Twitter (@anglicautu) [email protected] Instagram (@anglicautu)

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4 LIVING AS AN INTERNATIONAL STUDENT IN TURKU

4.1 Living and housing

The University of Turku is not responsible Retrodorm (for exchange students) for organising housing for international You can get the key before your student students. As a tutor, your responsibility arrives. Internet is included in the rent. is to support your student in renting an Laundry services are included in the rent. apartment. The staff of the International www.retrodorm.fi Office and programme coordinators will provide all their guidance and help. You TVT (for exchange students) should encourage your student to apply Apartments of the City of Turku for an apartment as soon as possible. www.tvtasunnot.fi/students Picking up the keys for your student is practical because it allows you to check Forenom that everything is fine with the apartment. Furnished apartments for short-term renting Please inform the housing office about any www.forenom.fi problems. Always ring the doorbell before entering a shared apartment. Private Market If you pick up the keys in advance, your There are also several websites advertising student has to provide his/her permission apartments on the private market and and inform the housing office that you groups on Facebook that can be useful are coming. When contacting the housing when looking for an apartment. office, please provide the complete name Facebook pages: and address of your student. Turun omatoiminen asuntovälitys Turku New Students Accommodation & Most common housing in Turku Orientation

TYS (for exchange students and degree students) Hostels You can pick up the key before your student Hostel Linnasmäki: www.linnasmaki.fi arrives, but please talk with your student Borea: www.msborea.fi/english about it and inform TYS in advance. Birgittalaisluostari: Internet is included in the rent. If you notice www.kolumbus.fi/birgitta.turku any problems in the flat, make “Notices of Defects and Maintenance” immediately at Bed & Breakfast Tuure: www.tys.fi www.netti.fi/~tuure2/en

Please read more about temporary accommodation on our website at: www.tyy.fi/en/students/accommodation-and-livelihood

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4.2 Bank Issues

Discuss with your student whether a bank passport and a study certificate provided account is necessary. If your student comes by the University of Turku. You should for an exchange period, he/she might also guide your student in the wondrous manage without opening a bank account. world of automated teller machines due If your student receives scholarship from to the fact that with a Finnish ATM card, the university, he/she will need a Finnish the machines naturally “speak” Finnish! bank account. For the citizens of EU and You can also get acquainted with online EEA (+ Switzerland and San Marino) banking while opening the account. An the bank might require your student to international student can have problems have Personal Identity Code (Finnish: with some banks; for example, English Henkilötunnus, HETU) before opening the bank statements are not necessarily account, especially if your student wants available at all banks and not all banks an online bank. provide online banking PIN numbers for If your student comes from outside those coming from outside the EU. Check EU and EEA Countries (EU+ Iceland, for more information at the TYY website: Liechtenstein and Norway) and needs www.tyy.fi/en/students/faq/ an online bank, he/she also needs to get important-information-about-banks identified at the police station OR get Personal Identity Card. Please see the All accepted degree students will receive updated price list at: www.poliisi.fi/ an info letter from Migri (Finnish licences/service_prices_and_ Immigration Service) included in their payment/service_prizes_2016 welcome packet. The exchange students In short run it may be cheaper to pay coming from outside EU or EEA will also in cash or use direct payment. get the letter. In this chapter, we have New international degree student summed up the main points provided by should immediately open a Finnish bank Migri. You can read more information at account during the first few days, in www.migri.fi. Find updated information which the international tutor’s help is about Finnish ID number at: necessary. Opening up a bank account in Finland is free, which you should www.utu.fi/en/studying/ mention to your student, as it might info-accepted/Pages/ be costly in other countries. Although finnish-identity-code.aspx opening an account is not compulsory, it is evident that, for example, paying Please read more about residence bills is less expensive with an automated permit at: www.utu.fi/en/studying/ teller machine or online banking. info-accepted/Pages/Recidence- When opening up a bank account, the international student must bring his/her Permit.aspx

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4.3 Finnish Authorities

4.3.1 Registration for • The acceptance letter from the exchange students university • A health insurance (your student Is your student a citizen of the EU, Iceland, should not cancel the insurance at Liechtenstein, Norway or Switzerland? any time!) If your answer is no and your student is • Sufficient funds (6720 € for one year planning to study in Finland for more = 560 €/month): bank statement/ than 90 days, your student will need a scholarship proving it residence permit. (check the chapter • The passport and a passport photo 4.3.2.1 Applying for a residence permit). If your student plans to study in Your student has to submit the application Finland for a maximum of 90 days, he/ for a residence permit online at she may need a visa. Information on visas e-asiointi.migri.fi. Your student is available at www.formin.fi. If your should apply for his/her residence permit answer is yes, your student does not need abroad, not in Finland. After that, your a residence permit or a visa. Information student should visit a Finnish embassy/ on the registration of the EU citizens is consulate in person for the identification available at www.poliisi.fi. and fingerprinting. Your student should contact the embassy or consulate in 4.3.2 Registration for advance in order to arrange a visit. All degree students the Finnish embassies and consulates are listed at www.formin.fi. If there is Is your student a citizen of the EU, Iceland, no Finnish diplomatic mission in your Liechtenstein, Norway or Switzerland? student’s country, ask him/her to contact If your answer is no and your student a Finnish mission in another country to plans to study in Finland for more than book a visit. The application will not be three months, your student needs a processed before your student has visited residence permit. (check the chapter a Finnish embassy. 4.3.2.1 Applying for residence permit) When the application is approved, If your answer is yes, your student does your student will get a biometric residence not need a residence permit. Information permit card. The card is manufactured on the EU citizens’ registrations is in Finland and delivered to the Finnish available at www.poliisi.fi. embassy of the student’s country. All students must wait for the residence 4.3.2.1 Applying for permit card before coming to Finland. a residence permit Therefore, airline tickets should not be bought in advance, since the decision For the residence permit application, your might not be ready before your student’s student needs: flight to Finland.

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4.4 Finnish Student Health Services

4.4.1 General information Members of the Student Union are entitled to the services of the Finnish Every university town in Finland has a Student Health Service (Ylioppilaiden unit of the Finnish Student Health Service. terveydenhuoltosätio), the FSHS (YTHS It offers basic healthcare on weekdays in Finnish). These services are provided during office hours. Please note that the by the Student Health Centre in Turku. FSHS is closed in the evenings, during Address: Kirkkotie 13, 20540 Turku. the weekends and on public holidays. You can find all the information and During the summer, the FSHS is open phone numbers for booking appointments during limited opening hours. For further in English at www.yths.fi/en or use information concerning the making the online form at asiointi.yths.fi/en/ of an appointment and the opening appointments. For an appointment hours, please visit: www.yths.fi/en/ missed without a cancellation, FSHS contact_details/units/turku. charges the counselling fee plus € 35.

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Appointments are available at general 4.4.2 In case of an emergency practitioners and various specialists (for example dermatologists, gynaecologists, Because the FSHS is only open during and physiotherapists). FSHS also offers the week during day time, patients must laboratory services, mental health care, turn to the municipal health services in dental care and health counselling on emergencies on weekends and evenings. the Internet. If you become acutely ill, Call 112 for ambulance and emergency you can call or visit a nurse without an services. In emergency cases, such as appointment. All other consultations and sudden illness, unconsciousness or life- treatments require appointments. threatening situations, always call 112. If The pricing of the health services in doubt as to whether it is an emergency vary; therefore, check the pricing at the or not, it is always better to call and ask. FSHS website: www.yths.fi/en. The emergency medical services helpline If your student travels elsewhere advises you of the help you require. in Finland and needs acute medical or Please see the contact information for dental treatment, he/she is entitled to use emergency at the back of this guide. the FSHS services in the other university towns. Please note that the smaller health 4.4.3 Municipal health care centres are closed during the summer and private services months from June to August. The students who have paid the There are also other types of health care Student Union membership fee for the that the FSHS does not provide, such as autumn term can start using the services hospital care and some specialist services. from 1 September. If your student has paid Students who have registered Turku as the membership fee for the spring term, their place of residence (kotikunta) have he/she is entitled to the FSHS services the right to the municipal health care. until the end of August. If your student Your home address and postal code will determine your municipal health centre. becomes ill when the FSHS is closed, Emergency services in the Turku area are has an accident or has to be admitted available on weekdays at the health centre to a hospital, the FSHS system will not determined by your address. The student cover him/her. In these cases, your can also use private healthcare. If the student should have a European Health student has a private health insurance, he/ Insurance Card or a personal insurance. she can also obtain services in the private We recommend all international students health care clinics, such as Mehiläinen or to obtain a health insurance. Terveystalo.

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4.5 Local transportation

If the new student wants to obtain a student membership. If the student lives in a TYS bus card, you should go with him/her to apartment, the stamped student bus card the Local Transport Service Office (Market application will be sufficient. square). Please see more at the website: There are a few basic things to www.foli.fi. Advise your student to bring remember to explain about the bus along the Frank card and the application system in Turku: passengers must hail the form for a student bus card, which your bus to come to the bus stop and enter the student will get at the International Office bus through the door at the front of the (exchange students) and at the Student bus, the bus ticket must be saved for the Services (degree students). The university duration of the journey, passengers exit stamp is required on the bus card through the door in the middle or in the application form. The most reasonably back of the bus. The buses run the same priced alternative is the 30-day seasonal time on Sundays and on holidays, which is card (kausikortti) for students. indicated by the word pyhäpäivä (holiday) Bachelor’s and Master’s degree on the timetables (the word sunnuntai, students with a Finnish citizenship who Sunday, is not printed on timetables). For are more than 30 years old are ineligible a few euros, timetables can be bought at to receive student discount on buses, the transportation office. The timetable is unless they receive state financial aid also available online at: www.foli.fi/en. for students. However, international In addition to on the buses and the Local students who are more than 30 years Transport Service Office, bus cards can and study in Finland for a minimum of be reloaded on the Internet and at the nine months, may obtain a student bus service desks of the department stores card provided that they show a proof of Stockmann, Sokos Wiklund, Skanssi residence in Turku in addition to the TYY (Monitori) and the Main Library ofTurku.

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4.6 Working in Finland

The Career Services of the University – 30 September). In addition, the work of Turku (www.utu.fi/rekry) support permit is not required if an internship or and assist international students in training is part of the study programme. entering the working life. There are Wages earned from doing part-time work also international services at the local during the academic year can, subject employment office (www.te-palvelut.fi/ to the consideration of the authorities, te/en/) that can assist international reduce the total amount required from students in jobseeking. Finding a job in the student for the clarification of his/ Turku is challenging but not impossible. her livelihood. However, the guarantee of If the student does not speak Finnish at a job or even the proof of a signed work all international students cannot count on contract will not be valid for this when financing their studies alone by working applying for the first residence permit. in Turku. It is particularly important for Many international students may degree students to get work experience ask about on-campus student jobs, for during their studies, because it will help example in a university cafeteria, which them in entering the Finnish working is quite normal in other countries. You life. Therefore, you should introduce the need to explain to your student that this Academic Career Services to your student. type of work is not available in Finland. EU/EEA citizens do not need a work permit, because they have the right to Visit also: full-time work in addition to their studies. Potkuri: www.potkuri.fi Non-EU/EEA citizens have the right Boost Turku: www.boostturku.com to work a maximum of 25 hours per week without a work permit during their Visit TYY’s website for more information studies and full-time during holidays about working in Finland projects: (15 December – 15 January and 1 May www.tyy.fi/en/students/working-finland

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5 STUDYING AT THE UNIVERSITY OF TURKU

5.1 Registering

Before registering at the university, the For an exchange student, the registration new international degree student must go will take place at the International to the faculty office and present his/her Office (Turku School of Economics, original degree certificate. They should Rehtorinpellonkatu 3). The office is normally also remember to inform the faculty of open Monday-Friday at 12-14. Your student should bring along an identity card. The courses their Finnish address. Degree students for exchange students can be found at the register by paying the TYY membership website: www.utu.fi/exchange-courses. fee with a bank transfer slip, which will The exchange students are allowed to be provided by the faculty upon their take courses at many faculties, with some visit. A separate visit to the Student restrictions. Some Faculties divide autumn and Admission Services is not required. and spring semesters into two periods. A Certificate of Registration and a Basic There will be sessions on courses and Information Sheet will automatically be sign ups during the orientation course. sent to the Finnish address of the new We highly recommend your student to international student. attend his/her orientation course.

5.2 Scholarships

The scholarships for international students which is located in the second floor of the are paid by their own sending universities. main building (open Monday-Friday at The University of Turku will not provide 12-13). Remember that an ID is needed! any separate scholarships programmes The scholarship for the subsequent for incoming international students. months will be paid on the student’s bank Some exchange contracts or programmes, account. If the student has to pay his/her however, include scholarships which first rent before receiving the scholarship, are paid by the University of Turku. The you should contact the housing office. scholarship can be paid when the student From 2017 autumn onwards there has registered at the University of Turku will be tuition fees for non EU and and delivered the information about his/ EEA degree students (not exchange her Finnish bank account. In addition, your students) in international degree student has to have a health care insurance programmes. This will not affect students for the duration he/she is Finland. The starting in autumn 2016 or spring scholarship for the first month can also be 2017. Please see more information at: provided by the University’s cash service, www.studyinfinland.fi/tuitionfees

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5.3 IT Services

5.3.1 Usernames 5.3.2 Mailing lists

Your student should get a user-ID from The two lists of the Student Union are the one of the centres of the IT Services around tyy-exchangestudents list for exchange the campus. The services are located in students and the tyy-degreestudents list Educarium, Sirkkala, Turku School of for international degree students. The lists Economics, Teutori and University Hill of the ESN and ISTU are mailing lists of Natura. There will be a session about the sub-organisations of TYY. We strongly computing services during the orientation recommend your student to join the course. Please find more information at: mailing lists, because that is where all the www.utu.fi/en/unit/ information is distributed. If your student universityservices/it-services is unsure which lists he/she should join, contact [email protected]. Please review the list of mailing lists at: www.tyy.fi/en/students/mailing-lists

5.4 Language Courses

The University of Turku Language Centre Besides the Language Centre, you can organises language courses for both suggest your student to check out for Finnish and international students. There example Työväenopisto and Paasikivi- are also language circles, evenings and opisto for more Finnish courses: tandems. Please read more at: • www.paasikiviopisto.fi www.utu.fi/en/units/ • info.edu.turku.fi/tyovaenopisto/ language-centre/studying index.php/services-for-foreigners • www.aurala.fi • www.turunkesayliopisto.fi

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5.5 University Sports

The services of the University Sports orientation. The sports fee must be paid to are available for international students. the University Sports (Yliopistoliikunta). University Sports covers both indoor and Those who have paid the sports fee will get outdoor sports activities. The majority of a sticker for their student card. The sticker these activities take place at the sports can be redeemed with a proof of payment facilities of Educarium, Sport Sirkka, the at the Student and Admission Services old garrison field and Iskeri Sports Hall, (Main Building, ground floor), the as well as in the student houses. There are University Sports Office or at the evening also classes available in the premises of controller at Educarium. Please note that some of the schools of the City of Turku the sports fee does not include insurance as well as in private fitness centres. coverage. The student must make sure that Information on sports and athletics his/her own insurance for accidents is up- provided by the University Sports is to-date. Please find more information at: available on the Turku University Sports www.utu.fi/en/studying/ booklet which will be distributed during info-accepted/university_sports

5.6 Libraries

The library services of the university are faculty’s own library. The library services very important for all students. Your will be presented during the orientation student might need help with the library course. For more information, please visit: database. Explain your student the lending www.utu.fi/en/units/library practices and show your student his/her

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6 TO-DO LIST

As a tutor you will be added on the mailing lists for international tutors. There is one for international exchange student tutors: [email protected] and one for international Master’s degree tutors: [email protected].

We also recommend you to join the Facebook groups for exchange and master tutors: • UTU international tutor (for exchange student tutors) (Normally all communication in Finnish) • UTU international degree tutors (Communication in English)

We have listed here some of the most important issues that you have to remember while tutoring

Before your student arrives at Turku: □ Joining a tutor group in Facebook, getting acquainted with the e-mail lists (if you want) □ Sending an introduction e-mail about you □ Asking if your student needs a starting package and picking it up (ONLY exchange students!) □ Asking about your student’s housing situation and maybe picking up his/her keys (remember to ask permission from your student and let the housing office know in advance) □ Asking about your students insurance and reminding that it is very useful and in some cases even compulsory □ Finding out when your student is coming: meeting your student upon arrival □ When picking up your student, remember to take his/her phone number with you. You can use the card on the back of this guide

Remember to tell these issues in your introduction letter: □ Who you are and why you wanted to become a tutor (remember to tell that you are student, not a staff member!) □ What your responsibilities include □ Encourage your student to look for an apartment in advance □ Inform that he/she will need some cash (in euros) during the first few days □ Suggest your student to obtain online bank services especially if your student is from an EU or EEA country □ Remind that if your student has an Internet cable (Ethernet-cable type RJ45), it will be useful in Finland and when living in TYS apartments □ Tell that it is also a good idea to bring some passport photos

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After your students has arrived: □ Registering at the University of Turku in the International Office for exchange students and at your student’s own faculty for degree students (remind him/her to bring the ID!) □ Signing the lease for the apartment, reminding that the doors will lock automatically, making a reclamation if needed, showing the laundry facilities, filling in the apartment form if your student intends live in a TYS apartment □ Showing the campus and lecture halls and introducing the City of Turku □ Participating on the orientation course (exchange students and degree students have their own courses) □ Signing up for the courses □ Computing issues: helping with usernames, nettiopsu, computer class key if needed □ Informing about the YTHS (FSHS, Finnish Student Health Services) □ Authorities: bank, possible residence permit, Finnish ID, Local Register Offices (Maistraatti), post office (www.posti.fi/changeaddress) □ Discussing the need for a bank account and helping with it (check more information at TYY’s website) □ Paying the TYY’s membership fee (compulsory only for degree students) ordering and picking up the student card. The exchange students will receive the membership fee invoice via e-mail and degree students upon registration □ Signing the starting package contract (exchange students: bring the receipt of the TYY’s membership fee and starting package fee along) □ Informing about important mailing lists □ Informing your student about flea markets etc. □ Getting to know services provided by the university and TYY, informing about practicalities (such as student cafeterias, computer classes, sub-organisations, punctuality…)

Do not hesitate to post comments and questions on the Facebook groups. Before autumn semester, we will organise a get-together evening for the international tutors. International tutors as well as their students will get a free entry to the Welcome Party that is organised in the beginning of each semester. Stay tuned for more information.

Have fun tutoring!

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7 IMPORTANT PHONE NUMBERS AND CONTACT INFORMATION

The Student Union of the University of Turku www.tyy.fi/en

TYY in social media: TYY in Facebook TYY International in Facebook TYY Instagram: studentuniontyy TYY Twitter: studentuniontyy

Academic matters

Information on the University of Turku: www.utu.fi/en/studying www.utu.fi/en/units/language-centre/ www.utu.fi/en/unit/university-services/it-services/

Master’s Degree Programmes and contact information: www.utu.fi/masters

Contact information for academic matters (exchange students): All the Faculties: [email protected] Responsible persons in each faculty apps.utu.fi/apply/contacts/

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Finnish Authorities Finnish Immigration Services: www.migri.fi Police: www.police.fi Visa issues: www.formin.fi

Living in Turku City of Turku: www.turku.fi Retrodorm: www.retrodorm.fi, 040 6731251 TYS: www.tys.fi, 02- 2750 200 YTHS: www.yths.fi, 046 7101050 Visit Finland: www.visitfinland.com Study in Finland page: www.studyinfinland.fi

Transportation Expressbus: www.expressbus.fi/timetables-and-tickets Matkahuolto: www.matkahuolto.fi Onnibus: www.onnibus.com/fi/index.htm Taxi: 02-100 41 The airport of Helsinki: www.finavia.di/helsinkivantaa The airport of Turku: www.finavia.fi/turku Trains: www.vr.fi

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Students:

Name: Home country: Phone number: Arrival time and place: Address:

Name: Home country: Phone number: Arrival time and place: Address:

Name: Home country: Phone number: Arrival time and place: Address:

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Students:

Name: Home country: Phone number: Arrival time and place: Address:

Name: Home country: Phone number: Arrival time and place: Address:

Name: Home country: Phone number: Arrival time and place: Address:

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Notes:

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Notes:

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Notes:

TYY guide for international tutors 2016-2017 35

Notes:

TYY guide for international tutors 2016-2017 36A B C D E F G H I J K L M Y l i o p p i l a s k y l ä S t u d e n t b y n

0 0 H e l s i n g i n k a t u P

Assistentinkatu

T44 T18 1 1 T u o m a a n s i l t a T17 T50

T19

T47 H e l s i n g i n k a t u

T20 T21 P 2 T43 2 Å27

Arwidssoninkatu Kaserngatan Kasarminkatu Caloniankuja

Professorinkuja

Arcanuminkuja T23

Å22

3 Fänriksgatan T22 3 Vatselagatan

Kirkkotie Tehtaankatu

Å23 T24

T46 TT66 Fabriksgatan Vänrikinkatu Parkinkatu Rehtorinpolku T60 4 Vesilinnantie 4

Vatselankatu T4 Patriankatu Å21 T5 T8 T59

P i i s p a n k a t u T3

T 7 5 Agricolankatu Å26 5 P T15 T45 T16 T57 Å20 H ä m e e n t i e Å12 T14

A u r a å T11 T2 Rehtorinpellonkatu Biskopsgatan

Porthansgatan H e nT r i k1 i n 3k a t u Hortto T12 T1 kuja

6 Porthaninkatu UUSI AIKAJANA -POLKU 6 Å10 Å17 T9 T42 Å18 T Y K S Å14 Å9 T25 Å19 Koskenniemenkatu Kiinamyllynkatu T48 Å15 T10 Å8 Gezeliusgatan T58 T Y K S Gezeliuksenkatu Kerttulinkatu 7 Å13 Kaivokatu 7 DomkyrkogatanÅ16 Henriksgatan T29 T26

A u r a j o k i T40 T u o m i o k i r k k o s i l t a Tuomiokirkkokatu Gertrudsgatan H e l D o m k y r k o b r o n s T27 i n T30 g i n v a 8 l 8 t a Rothoviuksenkatu t Akatemiankatu i A e Kiinamyllynkatu T a v a s t g a t a n Nylandsgatan Å5 Lemminkäisenkatu Akademigatan

Domkyrkotorget 9 A u r a j o k i Å1 Å6 T31 9

Å2 Vanha Suurtori Gamla Å3 Stortorget

Hämeenkatu T51 T52 K u p i t t a a n a s . Nunnankatu Sirkkalankatu T32 K u p p i s s t . T53 Joukahaisenkatu Uudenmaankatu Rautatie - Tampereentie Kaivokatu 10 Tavastgatan asema 10

Humalistonkatu Artillerigatan Linja-auto - T33 T55 T56 asema T38 Ylioppilaskylä T34 T35 Aninkaistenkatu Helsinginkatu Å25

Tykistökatu Yliopistonkatu Å4 K- T54 A u r a j o k i tori Å24 11 Aurakatu 11 L i n n a n k a t u

A u r a j o k i Hämeenkatu T37

Kaskenkatu Uudenmaankatu Hämeentie

Itäinen Pitkäkatu T49 Lemminkäinengatan

12 Kupittaan © TURUN YLIOPISTO 12 1 km rautatieasema Piirtänyt Leena Kiiskilä 0 50 100 200 m Maantieteen laitos 1999 Täyd. 5. 2013 / TY tilasuunnittelu

A B C D E F G H I J K L M

UNIVERSITY OF TURKU T10 Signum, Koskenniemenkatu 4 (F6) T1 Main Building (F5) T11 Faculty of Humanities Office, T2 Main Library (F5) Horttokuja 2 (E5) T3 Juslenia, Henrikinkatu 2 (E5) T12 Language Centre, Horttokuja 2 (E6) T4 Zoological Museum (F5) T13 Henrikinkatu 4 b (E6) T5 Natura (F5) and Herbarium (F4) T14 Horttokuja 2 (E5) T6 Agora (G4) T15 Henrikinkatu 4 (E5) T7 Quantum, Physics Building (G5) T16 Fennicum, Henrikinkatu 3 (E5) T8 Quantum, Technical Services (G5) T17 Arwidssoninkatu 2, building 2 (E1) T9 Rosetta, Koskenniemenkatu 4 (F6) T18 Arwidssoninkatu 1, building 10 (F1)

TYY guide for international tutors 2016-2017 37

T19 Arwidssoninkatu 1, building 11 (F1) T47 Educarium, T20 Project rooms, Assistentinkatu 5 (G1) Arwidssoninkatu 1, building 12 (F2) T48 Turku PET Centre (J7) T21 Project rooms, Arcanuminkuja 3, T49 PharmaCity, building 24 (G2) Itäinen Pitkäkatu 4 (J11) T22 Arcanum, Arcanuminkuja 4 (G3) T50 Publicum, Assistentinkatu 7 (G1) T23 Calonia, Caloniankuja 3 (G3) T51 Historicum, Sirkkalan T24 Matthias, Professorinaukio, kasarmialue, Kaivokatu 12 (H10) building 45 (G3) T52 Minerva, Sirkkalan kasarmialue, T25 Hämeenkatu1 (G7) Kaivokatu 12 (I10) T26 Project rooms, Hämeenkatu 2 (G7) T53 Artium, Sirkkalan kasarmialue, T27 Project rooms, Hämeenkatu 4 (G7) Kaivokatu 12 (H10) T29 Turku University Hospital T54 ICT Building, (TYKS) (H7) Joukahaisenkatu 3–5 (L11) T30 Medisiina, T55 ElectroCity, Tykistökatu 4 (K10) Kiinamyllynkatu 10 (J8) T56 EuroCity, T31 Mikro, Kiinamyllynkatu 13 (J9) Joukahaisenkatu 1 (K10) T32 Dentalia, T57 Turku School of Economics Lemminkäisenkatu 2 (J10) (TSE), Rehtorinpellonkatu 3 (H5) T33 Sanitas, T58 Guest rooms (TSE), Lemminkäisenkatu 1 (J10) Hämeenkatu 1 A, 6 krs (G7) T34 Verstas, T59 Office of the Student Union Lemminkäisenkatu 1 (J10) of TSE (TuKY), Patriankatu 5 (I5) T35 Teutori, Lemminkäisenkatu 3 (J11) OTHERS T37 DataCity, Lemminkäisenkatu 14–18 (K12) A Old Academy Building, T38 BioCity, Tykistökatu 6 (K11) Rothoviuksenkatu 2 (D8) T40 Maaherran makasiini, Henrikinkatu 10 (D7) Å26 Turku Academic Career Services, T42 University Guest House Henrikinkatu 1 b (E5) Villa Hortus, Horttokuja 3 (E6) T43 Project rooms, Arcanuminkuja 3, T46 Finnish Student Health Service building 25 (G2) (YTHS), Kirkkotie 13 (K3) T44 Carpenter’s workshop, Kasarmialue, building 22 (G1) T37 Suomen Terveystalo Oy, Occupational T45 Student residential blocks A–C, health care,Lemminkäisenkatu 14–18 B Rehtorinpellonkatu 4 (H5–6) (K12) T45 The Student Union of the University of Turku Numbers in parenthesis indicate the (TYY) office, block B, location of the main entrance of the Rehtorinpellonkatu 4 (H5–6) building if the building takes up more than T46 Finnish Student Health Service one square on the map. (YTHS), Kirkkotie 13 (K3)

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TYY guide for international tutors 2016-2017 39

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Finnish Student Health Service FSHS

Kirkkotie 13. Open Monday to Thursday 8-15, Fridays 8-14.

For acute cases you can always go to a nurse without an appointment Monday to Friday 8-11 o’clock. To see a nurse outside these hours, please make an appointment via 046 710 1050.

Remember to cancel your appointment if you aren’t able to go. To cancel, use online form at yths.fi/en/appointments or call automated telephone service on 046 710 1051. You can cancel your appointment by 12.00 noon one day before the appoinment without having to pay penalty fee (35 euro).

www.yhts.fi/en

FIRST AID AND EMERGENCY SERVICE

Tyks T-Hospital Savitehtaankatu 1, 24 hour service.

In the evenings and at weekends contact the emergency service of the city by calling the Health Center On-Call Service: 02 313 8800.

To call for an ambulance, police or fire department: 112

TYY guide for international tutors 2016-2017