BOARD MEMBERS Bob Tarras, Chair Barbara Willey, Vice-Chair Craig Hjorth, Treasurer Joe Cylwik, Commissioner Scott Heule, Commissioner

BOARD OF WATER AND POWER COMMISSIONERS REGULAR MEETING AGENDA September 24, 2019 9:00 AM

CITY OF BIG BEAR LAKE, DEPARTMENT OF WATER AND POWER 41972 GARSTIN DRIVE Service, Quality, Community BIG BEAR LAKE, CALIFORNIA 92315 WWW.BBLDWP.COM

BOARD MEMBERS Bob Tarras, Chair Barbara Willey, Vice-Chair Craig Hjorth, Treasurer Joe Cylwik, Commissioner Scott Heule, Commissioner

OPEN SESSION CALL MEETING TO ORDER PLEDGE OF ALLEGIANCE PUBLIC FORUM The public may address the Board by completing a speaker card. All remarks shall be addressed to the Board as a body only. There is a three-minute maximum time limit when addressing the Board. Please note that California law prohibits the Board from taking action on any item not appearing on the agenda.

ACKNOWLEDGEMENTS: Danny Ent Transmission & Distribution Supervisor 30 Year Anniversary

1. CONSENT CALENDAR 1.1 Approve Minutes of the Regular Board Meeting Dated August 27, 2019

2. ITEMS REMOVED FROM CONSENT CALENDAR

3. DISCUSSION/ACTION ITEMS 3.1 Authenticate Check Register 8/1/2019 to 8/31/2019 Board to review and authenticate the prior month’s check register.

3.2 Resolution No. DWP 2019-XX – Revisions and Additions to DWP’s Rules and Regulations to Comply with Senate Bill 998 Board to discuss and consider approving revisions and additions to DWP’s Rules and Regulations.

3.3 Security Services Upgrades Board to discuss and consider approving upgrades to DWP’s security system.

3.4 Resolution No. DWP 2019-XX – Adopt Santa Ana Watershed Project Authority (SAWPA) One Water One Watershed (OWOW) Plan Update 2018 Board to discuss and consider adopting the SAWPA OWOW Plan Update 2018, the integrated Regional Water Management Plan for the Santa Ana River Watershed.

3.5 Resolution No. DWP 2019-XX - Leave Donation Policy Board to discuss and consider approving revisions to the Leave Donation Policy.

3.6 Adopt Statutory Exemption and File Notice of Exemption as the Appropriate CEQA Environmental Determination for the Fawnskin Drive Pipeline Project Board to discuss and consider approving the filing of a statutory exemption.

Page 1 Regular Meeting Agenda September 24, 2019 Page 2 of 2

3.7 Fawnskin Drive Pipeline Project Board to discuss and consider awarding the Fawnskin Drive Pipeline Project as recommended.

3.8 Extend Temporary Staffing for Customer Service Board to discuss and consider approving the extension of temporary staffing for customer service.

3.9 Management Reports

3.10 Board Member Reports

4. CLOSED SESSION The DWP may adjourn to a closed session to consider litigation matters, personnel matters, or other matters as provided in the Ralph M. Brown Act (Section 54950, et seq., of the Government Code).

4.1 Closed Session Pursuant to Section 54956.8, Conference with Real Property Negotiators Property: APN 0304-231-23 DWP Negotiator: Reginald Lamson Negotiating Parties: Scott and Robin Eliason Under Negotiation: Price and Terms

4.2 Closed Session Pursuant to Section 54957, Public Employee Performance Evaluation Title: General Manager

ADJOURNMENT I hereby certify under penalty of perjury, under the laws of the State of California that the foregoing agenda was posted in accordance with the applicable legal requirements. Dated this 20rd day of September 2019.

Leeanne Eagleson, Secretary to the Board of Commissioners DWP Board of Commissioners

The City of Big Bear Lake, Department of Water and Power strives to make all of its public meetings accessible to everyone. If you need any special assistance or disability-related accommodation in order to participate in this meeting, please contact the Board Secretary at (909) 866-5050. Notification 48 hours prior to the meeting will enable the DWP to make reasonable arrangements to ensure accessibility to this meeting.

We are an equal opportunity provider and employer.

Page 2 ITEM 1.1

MINUTES OF A REGULAR BOARD MEETING CITY OF BIG BEAR LAKE, DEPARTMENT OF WATER AND POWER BOARD OF WATER AND POWER COMMISSIONERS August 27, 2019

OPEN SESSION A Regular Meeting of the City of Big Bear Lake, Department of Water and Power Board of Water and Power (DWP) Commissioners was called to order at 9:00 a.m. on August 27, 2019 by Chair Bob Tarras at 41972 Garstin Drive, Big Bear Lake, California 92315.

BOARD MEMBERS PRESENT: Bob Tarras, Chair Barbara Willey, Vice-Chair Craig Hjorth, Treasurer Joe Cylwik, Commissioner Scott Heule, Commissioner

PLEDGE OF ALLEGIANCE Leeanne Eagleson, Board Secretary

PUBLIC FORUM Kelle Barrette, Customer Service Supervisor, shared with the Board how the conversion of DWP’s Customer Information System to Tyler Incode has impacted Customer Service. Prior to the conversion, Customer Service received approximately 120 calls a day. For the two weeks after the conversion, the call volume increased to approximately 260 calls a day. On Monday, August 26th, Customer Service received 521 calls and responded to 137 voicemails. The Customer Service team has done a tremendous job in dealing with the impact of the conversion.

INTRODUCTIONS: Kelle introduced Sonja Reeves (who was not present) as DWP’s Temporary Customer Service Representative to assist the Customer Service team with answering phones. Sonja has been a great help.

Dani McGee, Chief Financial Officer, introduced Jeff Holoubek as DWP’s Temporary Financial Analyst. Dani is looking forward to his assistance and hopes he will consider applying for the open position.

ACKNOWLEDGEMENT: Dani acknowledge Kelle’s 20 Year Anniversary with the DWP and shared that Kelle exemplifies excellent customer service with our customers and with her team. With a 20-year pin and gift, Dani thanked Kelle for her contribution to the DWP.

1. CONSENT CALENDAR 1.1 Approve Minutes of the Regular Board Meeting Dated July 23, 2019 Motion made by Commissioner Heule, seconded by Treasurer Hjorth, and carried 5-0 to approve the Consent Calendar. AYES: Cylwik, Heule, Hjorth, Tarras, Willey NOES: - ABSTAIN: -

2. ITEMS REMOVED FROM CONSENT CALENDAR 2.1 Leak Adjustment Credits Chair Tarras removed Item 2.1 from the Consent Calendar and inquired into the change in Service Fee from 2019 to 2020. Dani responded that the Service Fee represent the cost of service to the DWP, that the Fee is based on average wages of the DWP Meter Techs, and currently all DWP Meter Techs have advanced to Meter Technician II. The Board asked Dani to research the number of leak adjustment credits per year over the last few years.

Page 3 ITEM 1.1

Regular Meeting Agenda August 27, 2019 Page 2 of 3

Motion made by Treasurer Hjorth, seconded by Commissioner Cylwik, and carried 5-0 to maintain the leak adjustment credit at $0.58/CCG for the marginal cost of water and adjust the service fee to $130 per incident. AYES: Cylwik, Heule, Hjorth, Tarras, Willey NOES: - ABSTAIN: -

3. DISCUSSION/ACTION ITEMS 3.1 Authenticate Check Register 6/1/2019 to 6/30/2019 Motion made by Vice-Chair Willey, seconded by Treasurer Hjorth, and carried 5-0 to authenticate the Check Register 7/1/2019-7/31/2019. AYES: Cylwik, Heule, Hjorth, Tarras, Willey NOES: - ABSTAIN: -

3.2 Resolution No. DWP 2019-14 – Local Agency Formation Commission (LAFCO) Authorization to Extend Services Outside DWP’s Jurisdictional Boundary and Sphere of Influence Reggie Lamson, General Manager, advised the Board that LAFCO must review DWP’s request, conduct a public hearing and finalize DWP’s extended service area boundaries by 2020. Commissioner Heule inquired into the process if DWP needs to extend new water service. Reggie responded that if the water service is outside the mapped areas included in the Application, then the DWP would need to apply to LAFCO to provide water service outside of our service area. Motion made by Commissioner Heule, seconded by Commissioner Cylwik, and carried 5-0 to approve the Resolution No. DWP 2019-14 authorizing the DWP staff to submit the Application for Extension of Service by Contract with the San Bernardino LAFCO. AYES: Cylwik, Heule, Hjorth, Tarras, Willey NOES: - ABSTAIN: -

3.3 Resolution No. DWP 2019-15 – Amend and Restate the 457(b) Deferred Compensation Plan Treasurer Hjorth inquired into whether BB&K has reviewed the documents. Rachel Franklin, Human Resources/Risk Management responded that BB&K reviewed the Adoption Agreement and that the Plan document is standard government language for 457 Plans. Motion made by Vice-Chair Willey, seconded by Treasurer Hjorth, and carried 5-0 to adopt Resolution No. DWP 2019-15 authorizing DWP staff to amend and restate the 457(b) deferred compensation plan. AYES: Cylwik, Heule, Hjorth, Tarras, Willey NOES: - ABSTAIN: -

3.4 Fawnskin Drive Pipeline Reggie shared with the Board the advantages of the proposed Fawnskin Drive pipeline, which will replace an existing 6-inch steel pipeline that goes through two residential properties. In the short term it is less expensive to obtaining an easement through the private properties. However, the long term potential for a pipe leak and significant property damage is a real risk that can be avoided by relocating the pipeline into the right of way. The City of Big Bear Lake, Department of Water and Power strives to make all of its public meetings accessible to everyone. If you need any special assistance or disability-related accommodation in order to participate in this meeting, please contact the Board Secretary at (909) 866-5050. Notification 48 hours prior to the meeting will enable the DWP to make reasonable arrangements to ensure accessibility to this meeting.

We are an equal opportunity provider and employer.

Page 4 ITEM 1.1

Regular Meeting Agenda August 27, 2019 Page 3 of 3

3.5 Management Reports Commissioner Heule inquired into the Model Water Efficiency Landscape Ordinance and whether the Ordinance is an obligation of the City. Sierra Orr, Water Conservation and Pubic Information Supervisor, responded that the Ordinance is a component of the building permit process and that the City and the County are also obligated to implement the Ordinance.

Vice Chair Willey inquired into the new pressure regulated spray sprinkler bodies and whether homeowners must purchase them. Sierra responded that if new spray sprinkler bodies are funded through Prop 1 for Efficient Irrigation, then the DWP may be able to offer rebates to its customers. Also, the new spray sprinkler bodies will be required for new construction and replacements; not existing sprinklers in use.

Treasurer Hjorth shared that he was pleased with the Tyler transition and inquired into the daily motivational surprises. Sierra shared some of the ways she motivated the employees.

Reggie shared that we completed the Request for Proposal for a Groundwater Sustainability Plan for the Bear Valley Basin.

3.6 Board Member Reports Treasurer Hjorth congratulated Kelle and Sierra on the motivational poster for the Meter Replacement Program and thanked Sierra for motivating the DWP employees. Commissioner Heule was thankful for the tour of DWP facilities. Chair Tarras was also thankful for the tour as well as, the opportunity to attend the San Bernardino County Water Conference (Water Conference). Commissioner Cylwik also enjoyed the Water Conference.

ADJOURNMENT No additional business came before the Board. At 10:12 a.m. Chair Tarras adjourned the meeting.

Leeanne Eagleson, Secretary to the Board of Commissioners DWP Board of Commissioners

We are an equal opportunity provider and employer.

Page 5 ITEM 1.1

Page 6 Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number 012568 08/01/2019 $40.00 County Recorder San Bernardino $40.00 20-90-6335 Bank Charges and Misc Fees Lien Release Fees (5) Distributions Total: $40.00 012569 08/01/2019 $364.16 County of San Bernardino $364.16 20-55-6140 Basic Materials Trash/Dump Fees June Distributions Total: $364.16 012570 08/01/2019 $5,674.93 Accent Computer Solutions $5,674.93 20-98-6420 Professional Services - Data/Internet IT Management August 2019

Distributions Total: $5,674.93 012571 08/01/2019 $950.25 All Protection Alarm $145.16 20-98-6330 Contractual Services Monitoring Services August $805.09 20-98-6330 Contractual Services Answering Services August Distributions Total: $950.25 012572 08/01/2019 $2,091.51 AM Conservation Group, Inc. $2,091.51 20-51-6110 Supplies 159 Aerators 262 Showerheads Distributions Total: $2,091.51 012573 08/01/2019 $2,071.29 AMERICAN FIDELITY ASSURANCE COMPANY $2,071.29 20-00-2045 Payroll Liabilities EE Life, LTD July Distributions Total: $2,071.29 012574 08/01/2019 $272.44 APPLE Administrator $272.44 20-00-2045 Payroll Liabilities Contributions PPE 7/19/19 PP15 Distributions Total: $272.44 012575 08/01/2019 $10,113.42 Aqua-Metric Sales Company $0.01 22-55-9270 Capital Outlay - Meters 95 SEN001 5/8" Meters $7,165.37 22-00-2023 Accrued Accounts Payable - Inv 95 SEN001 5/8" Meters $2,948.04 22-00-2023 Accrued Accounts Payable - Inv 24 SEN002 1" Meters Distributions Total: $10,113.42 012576 08/01/2019 $30.00 Basic $30.00 20-98-6405 Prof Svcs - Personnel & Safety COBRA Administration July Distributions Total: $30.00 012577 08/01/2019 $3,422.14 B L Wallace- Distributor Inc. $3,422.14 22-00-2023 Accrued Accounts Payable - Inv 100 BOX017 Box Extension Distributions Total: $3,422.14 012578 08/01/2019 $1,548.00 Anne Elizabeth Bush $1,548.00 20-51-6150 Demand Offset Program 39556 Forest Turf Buyback Distributions Total: $1,548.00 012579 08/01/2019 $2,908.83 Butchers Blocks & Building Mat $4.41 20-59-6180 Small Tools USDA Sign Misc Bolts Nuts Wash $12.48 20-59-6180 Small Tools 20lb Magnetic Hook ITEM 3.1 Page 7 Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number $16.15 20-98-6930 Special Dept Expense Kitchen Contractor Bags 55Gal $17.42 20-59-6180 Small Tools Abrasive Cloth, Nut DRVR $3.01 20-59-6180 Small Tools Rubber Tarp Strap $20.46 20-59-6130 Safety Supplies Protective Earmuff $18.83 20-59-6180 Small Tools SAE Deep Socket $21.54 20-59-6180 Small Tools 28" Bypass Lopper $12.91 20-50-6240 Maintenance - Wells Hog Ring #3 / Dewalt Gloves $21.54 20-59-6180 Small Tools 28" Bypass Lopper $6.72 20-50-6240 Maintenance - Wells Misc Bolts, Washers Div Solar $5.92 20-59-6130 Safety Supplies Atlas Glove T100 S $0.64 20-59-6180 Small Tools Combat Ant Control Discs $45.75 20-59-6180 Small Tools 1/2" Galv Swiv Link $22.62 20-50-6240 Maintenance - Wells Dap Gal Concret/Mortar Patch $18.30 20-59-6180 Small Tools Purple Primer/Christy Red Glue $83.61 20-59-6180 Small Tools Milwaukee Saw PVC Adaptors $50.62 20-59-6180 Small Tools MAP Gas Self Light Head $18.21 20-50-6242 Maintenance - Reservoirs Krylon Green Gloss, Misc Bolts $37.70 20-59-6180 Small Tools Steel Angle, Calif Truck Rope $25.82 20-50-6240 Maintenance - Wells Big Stretch Caulk $8.60 20-59-6180 Small Tools Husqvarna 5.2oz $17.10 20-59-6180 Small Tools Terro Liquid Ant Killer $19.36 20-59-6180 Small Tools Krylon CM SP Green Gloss $9.69 20-59-6180 Small Tools 12 Ct Combat Roach System $2,389.42 20-50-6240 Maintenance - Wells Lakewood Well #27 Shed Distributions Total: $2,908.83 012580 08/01/2019 $412.50 Bear Valley Basin Groundwater Sustainability Agency $412.50 30-50-9025 Cap Outlay - Other Prof Svr GSA Cost Share Through 6/30/19 Distributions Total: $412.50 012581 08/01/2019 $8,843.72 Bear Valley Electric $626.43 20-50-5560 Utilities - Electric Seminole Well $496.55 20-50-5560 Utilities - Electric Cline Miller Pl Reservoir $262.95 20-50-5560 Utilities - Electric Cherokee Well $14.70 20-50-5560 Utilities - Electric Coontank N/Pineyridge $20.49 20-50-5560 Utilities - Electric 39218 1/2 Cedar Dell $844.16 20-50-5560 Utilities - Electric 366 Glenwood $15.56 20-50-5560 Utilities - Electric East End Yosemite X Angels Cam $13.56 20-50-5560 Utilities - Electric Dogwood Chlorination Station $19.31 20-50-5560 Utilities - Electric Clover/Club View Pump $422.53 20-50-5560 Utilities - Electric Lassen Well-A Booster $706.84 20-50-5560 Utilities - Electric Klamath Rd Pump Station ITEM 3.1 Page 8

Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number $17.31 20-50-5560 Utilities - Electric PRV Station Moonridge Rd $2,881.80 20-50-5560 Utilities - Electric 42136 1/2 Big Bear Boulevard $1,469.99 20-50-5560 Utilities - Electric McAlister Rd & Foxfarm $13.29 20-50-5560 Utilities - Electric Skyview Well Deadman Lk $13.56 20-50-5560 Utilities - Electric Onyx Way $71.57 20-50-5560 Utilities - Electric Well Monte Vista Dr $920.07 20-50-5560 Utilities - Electric Arrastre Creek Pump Station $13.05 20-50-5560 Utilities - Electric North End of A Lane Distributions Total: $8,843.72 012582 08/01/2019 $450.41 Canon Financial Services, Inc. $450.41 20-98-6375 Rents And Leases - Equipment CS/CR Copier/Printer July Distributions Total: $450.41 012583 08/01/2019 $1,213.97 Charter Communications $98.14 20-98-6330 Contractual Services Cable TV 7/16/19-8/15/19 $60.00 20-98-6330 Contractual Services Internt,Frwal,VC 7/16-8/15/19 $1,055.83 20-98-6920 Telephone Internt,Frwal,VC 7/16-8/15/19 Distributions Total: $1,213.97 012622 08/01/2019 $1,577.50 Clinical Laboratory of San Bernardino Inc $1,577.50 20-50-6400 Professional Services Testing Samples June Distributions Total: $1,577.50 012623 08/01/2019 $379,700.75 DDH APPLE VALLEY CONSTRUCTION, INC. $379,700.75 22-98-9006 Federal Single Audit USDA Pipln Repl Phase1 7/31/19 Distributions Total: $379,700.75 012624 08/01/2019 $194.22 Leeanne Eagleson $149.22 20-98-6930 Special Dept Expense DWP 30yr Anniversary Lunch $45.00 20-98-6920 Telephone Cell Phone Reimb 5/26-6/25 Distributions Total: $194.22 012625 08/01/2019 $77.66 Diana Eichenlaub $77.66 20-98-6930 Special Dept Expense Paper Plates/Utensils/Coffee Distributions Total: $77.66 012626 08/01/2019 $45.00 David Emig $45.00 20-59-6920 Telephone Cell Phn Reim 6/20-7/19 Distributions Total: $45.00 012627 08/01/2019 $91.20 Gail & Bill Haislett $91.20 19-00-2222 Op Refunds Pending 42635 Willow Overpayment Distributions Total: $91.20 012628 08/01/2019 $222.30 Jason Hall $200.00 20-59-6082 Direct Benefits Boot Allowance Reimb 2019 $22.30 20-50-6920 Telephone Water Loss Workshop Lunch (2) Distributions Total: $222.30 ITEM 3.1 Page 9 Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number 012629 08/01/2019 $16,405.46 Health Net $3,163.04 20-50-6084 Health and Wellness Benefits HMO/PPO Premium BBU06A Aug $327.00 20-55-6084 Health and Wellness Benefits HMO/PPO Premium BBU06A Aug $1,700.71 20-59-6084 Health and Wellness Benefit HMO/PPO Premium BBU06A Aug $3,172.57 20-90-6084 Health and Wellness Benefi HMO/PPO Premium BBU06A Aug $4,542.62 20-95-6084 Health and Wellness Benefits HMO/PPO Premium BBU06A Aug $3,499.52 20-98-6084 Health and Wellness Benefits HMO/PPO Premium BBU06A Aug Distributions Total: $16,405.46 012630 08/01/2019 $1,803.35 Inland Water Works Supply Co. $517.20 20-55-6250 Maintenance - Mains And Svcs 120 Can20 Oz Blue Paint (USAs) $415.70 20-00-2023 Accrued Accounts Payable - Inv 12 BRS021 12 BRS022 BRASS $870.45 20-00-2023 Accrued Accounts Payable - Inv 240 Ft COP004 Copper Tube Distributions Total: $1,803.35 012631 08/01/2019 $2,161.48 Knight's Automotive $81.24 20-59-6286 Vehicle Maintenance 06PO3 LOF / Tire Rotation $921.66 20-59-6286 Vehicle Maintenance 06PO1 LOF, Alignment, Brakes $855.32 20-59-6286 Vehicle Maintenance 15P01 PCV Valve, Brake Pads $192.05 20-59-6286 Vehicle Maintenance 15P01 LOF, Tire Rotation $111.21 20-59-6286 Vehicle Maintenance 16P01 LOF Tire Rotation Distributions Total: $2,161.48 012632 08/01/2019 $45.00 Kari Kurtz $45.00 20-98-6920 Telephone Cell Phone Reimb 6/4 - 7/3 Distributions Total: $45.00 012633 08/01/2019 $45.00 Reginald Lamson $45.00 20-98-6920 Telephone Cell Phn Reim July Distributions Total: $45.00 012634 08/01/2019 $135.00 Ludecke's Electrical Service, Inc. $135.00 20-50-6240 Maintenance - Wells Collect Data on Usage Div Well Distributions Total: $135.00 012635 08/01/2019 $45.00 Danielle McGee $45.00 20-98-6920 Telephone Cell Phone Reimb 6/11 -7/10 Distributions Total: $45.00 012636 08/01/2019 $602.92 Mission Linen & Uniform Service $281.35 20-59-6339 Laundry Uniform Services 7/19/19 $321.57 20-59-6339 Laundry Uniform Services 7/26/19 Distributions Total: $602.92 012637 08/01/2019 $45.00 Kevin Moran $45.00 20-59-6920 Telephone Cell Phn Reim 6/24-7/23/19 Distributions Total: $45.00 012638 08/01/2019 $168.39 Nick's Auto Center, Inc. ITEM 3.1 Page 10 Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number $168.39 20-59-6362 Fuel Fuel June Distributions Total: $168.39 012639 08/01/2019 $58.96 OJs Donut House $11.55 20-98-6930 Special Dept Expense Donuts July Board Meeting $47.41 20-98-6930 Special Dept Expense July Employee Mtg Donuts Distributions Total: $58.96 012640 08/01/2019 $1,149.02 Pollardwater $574.51 20-50-5175 Chemicals/Filter Material 5G Liquid Dchlr Solution $574.51 20-50-5175 Chemicals/Filter Material 5G Liq DCHLR Solution Distributions Total: $1,149.02 012641 08/01/2019 $1,488.63 Reliance Standard Life Ins. Co. $41.00 20-50-6084 Health and Wellness Benefits EE/ER Life, LTD August $20.50 20-51-6084 Health and Wellness Benefits EE/ER Life, LTD August $71.75 20-55-6084 Health and Wellness Benefits EE/ER Life, LTD August $41.00 20-59-6084 Health and Wellness Benefit EE/ER Life, LTD August $92.25 20-90-6084 Health and Wellness Benefi EE/ER Life, LTD August $61.50 20-95-6084 Health and Wellness Benefits EE/ER Life, LTD August $76.90 20-98-6084 Health and Wellness Benefits EE/ER Life, LTD August $1,083.73 20-00-2045 Payroll Liabilities EE/ER Life, LTD August Distributions Total: $1,488.63 012642 08/01/2019 $2,805.00 Romans Construction Co $2,805.00 20-55-6140 Basic Materials 25.5 Tons of Cold Mix Distributions Total: $2,805.00 012643 08/01/2019 $49,347.02 SB COUNTY EMPLOYEES RETIREMENT ASSOCIATION $49,347.02 20-00-2045 Payroll Liabilities Emp Pension PP15 PPE 7/19/19 Distributions Total: $49,347.02 012644 08/01/2019 $539.12 Staples Credit $539.12 20-98-6114 Office Supplies Copy Paper, Ink Carts, Pens Distributions Total: $539.12 012645 08/01/2019 $22.74 Southwest Gas Corp $22.74 20-98-6325 Utilities - Gas 41972 Garstin Gas 6/15-7/15/19 Distributions Total: $22.74 012646 08/01/2019 $281.40 Twin Bear Equipment Rental, Inc. $281.40 20-55-6375 Rents And Leases - Equipment Trencher 42In Rental Distributions Total: $281.40 012647 08/01/2019 $8,139.10 Tyler Technologies $6,014.10 10-98-9910 Capital Outlay - Software Financial Mgmt Config July $2,125.00 10-98-9910 Capital Outlay - Software Conversion 50% Upon Acceptance Distributions Total: $8,139.10 012648 08/01/2019 $1,310.27 USA Blue Book ITEM 3.1 Page 11 Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number $92.02 20-50-6275 Maintenance - Water Treatment Roytronic Tubing Con Kit ($0.01) 20-50-6275 Maintenance - Water Treatment 1 SOS228 19.2 GPD Pump $1,218.26 20-00-2023 Accrued Accounts Payable - Inv 1 SOS228 19.2 GPD Pump Distributions Total: $1,310.27 012649 08/01/2019 $100.00 U.S. POSTAL SERVICE $100.00 20-90-6320 Postage Charges Postage Due on Acct July Distributions Total: $100.00 012650 08/01/2019 $91.20 Vaughn Trust $91.20 19-00-2222 Op Refunds Pending 39120 Rim of The World Overpmt Distributions Total: $91.20 012651 08/01/2019 $199.10 Mike Whalen $199.10 20-50-6082 Direct Benefits Boot Allowance 2019 Distributions Total: $199.10 012652 08/01/2019 $1,091.37 Wilbur's Power Equipment $520.41 20-59-6180 Small Tools F8131 Weeder, Helmet $570.96 20-59-6180 Small Tools F8131 Weeder & Heads, Helmet Distributions Total: $1,091.37 012653 08/01/2019 $45.00 Steve Wilson $45.00 20-59-6920 Telephone Cell Phone Reimb 7/10-7/19 Distributions Total: $45.00 012654 08/01/2019 $101.94 Windstar Investments $101.94 19-00-2222 Op Refunds Pending 42340 Juniper Overpayment Distributions Total: $101.94 012655 08/01/2019 $713.98 Grainger Inc $73.70 20-98-6930 Special Dept Expense Air Freshener Aerosol Can $61.20 20-59-6130 Safety Supplies Ear Muffs Over The Head $382.66 20-59-6180 Small Tools Offset Pipe Wrench $107.82 20-98-6220 Maint-Buildings And Grounds Filter Cartidge ($3.54) 20-59-6180 Small Tools Retractable Cord Reel Connect $46.99 20-59-6930 Special Dept Expense Trash Bag 13 Gal $45.15 20-98-6930 Special Dept Expense Roll Hardwound 8" 800 Ft Distributions Total: $713.98 012656 08/01/2019 $732.72 Yardley-Orgill Co., Inc $594.80 20-00-2023 Accrued Accounts Payable - Inv 10 SVC065 Angle Mtr Valve $137.92 20-00-2023 Accrued Accounts Payable - Inv 16 BLT002 6-8" Bolt Kits Distributions Total: $732.72 012657 08/01/2019 $8,564.55 ACV Systems LLC $6,906.33 20-50-6235 Maintenance - Pressure Valves Villa Grove/Plumas ValveRepair $1,658.22 20-50-6235 Maintenance - Pressure Valves Slvertip/Plymouth PRV Repairs Distributions Total: $8,564.55 ITEM 3.1 Page 12 Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number 012658 08/01/2019 $213.40 Cintas $213.40 20-59-6130 Safety Supplies First Aid Supplies July Distributions Total: $213.40 012659 08/01/2019 $3,083.54 South Coast AQMD $136.40 20-59-6366 Licenses & Permits 41972 Garstin FY Emissions $2,947.14 20-59-6366 Licenses & Permits 41972 Garstin ICE Distributions Total: $3,083.54 012660 08/15/2019 $60.00 State Water Resources Control Board $60.00 20-59-6926 Education / Training W10 T2 Cert Renewal OP# 28939 Distributions Total: $60.00 012661 08/15/2019 $230.00 Dept of Public Works San Bernardino County $230.00 20-59-6366 Licenses & Permits Excavation Fee T1900522 Distributions Total: $230.00 012662 08/15/2019 $5,826.60 Vehicle Svcs Dept San Bernardino County $5,826.60 20-59-6362 Fuel Fuel July 2019 Distributions Total: $5,826.60 012663 08/15/2019 $3,265.32 Accent Computer Solutions $1,415.76 20-98-6258 Maintenance-Hardware/Software HPE Foundation Care 1 Year War $1,849.56 20-98-6420 Professional Services - Data/Internet Replacement UPS Unit

Distributions Total: $3,265.32 012664 08/15/2019 $42.25 AccuSource, Inc. $42.25 20-98-6405 Prof Svcs - Personnel & Safety Driving Records Req New Hire Distributions Total: $42.25 012665 08/15/2019 $200.00 Advanced Auto Detail $200.00 20-59-6360 Automotive Expense 5 Standard Full Wash Distributions Total: $200.00 012666 08/15/2019 $805.09 All Protection Alarm $805.09 20-98-6330 Contractual Services Answering Services May Distributions Total: $805.09 012667 08/15/2019 $675.00 American Building Janitorial, Inc. $675.00 20-98-6220 Maint-Buildings And Grounds August Janitorial Services Distributions Total: $675.00 012668 08/15/2019 $1,169.12 AMERICAN FIDELITY ASSURANCE COMPANY $1,169.12 20-00-2045 Payroll Liabilities EE Flex Premium August Distributions Total: $1,169.12 012669 08/15/2019 $239.00 APPLE Administrator $239.00 20-00-2045 Payroll Liabilities Contributions PPE8/2/19 PP16 Distributions Total: $239.00 012670 08/15/2019 $32.08 Big Bear Disposal, Inc. ITEM 3.1 Page 13 Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number $32.08 20-50-6370 Rent/Lease Expense Toilet Rnt Wabash/Magnolia Aug Distributions Total: $32.08 012671 08/15/2019 $4,118.35 Best Best & Krieger LLP $770.35 20-98-6485 Professional Services - Legal DWP Matter#19361.00005 July 31 $1,512.00 20-98-6485 Professional Services - Legal DWP Matter#19361.0005A July 31 $1,836.00 20-98-6926 Education / Training DWP Matter#19361.0005A July 31 Distributions Total: $4,118.35 012672 08/15/2019 $132.25 Barbara Brown $132.25 19-00-2222 Op Refunds Pending 517 Riverside Ave Overpayment Distributions Total: $132.25 012673 08/15/2019 $108.78 Cole Burk $108.78 20-59-6338 Clothing And Personal Equip Glasses Replacement Distributions Total: $108.78 012674 08/15/2019 $18,493.30 Bear Valley Basin Groundwater Sustainability Agency $18,493.30 30-50-9025 Cap Outlay - Other Prof Svr WSC Inv #3993 Thru June 30 Distributions Total: $18,493.30 012675 08/15/2019 $35,127.94 Bear Valley Electric $16.10 20-50-5560 Utilities - Electric Cedar Lake Reservoir $850.39 20-50-5560 Utilities - Electric 839 Knickerbocker Rd $2,506.48 20-50-5560 Utilities - Electric 561 Well Maple Ln $7,804.47 20-50-5560 Utilities - Electric 468 Magnolia $3,295.17 20-50-5560 Utilities - Electric 43511 Well Bow Canyon Rd $2,035.40 20-50-5560 Utilities - Electric East End of Oak Rd $29.91 20-50-5560 Utilities - Electric Ironwood Boosters A&B $85.32 20-50-5560 Utilities - Electric 1560 1/2 Wolf Rd $2,849.14 20-50-5560 Utilities - Electric La Crescenta Dr Well $1,908.00 20-50-5560 Utilities - Electric 43270 1/2 Sheephorn $302.81 20-50-5560 Utilities - Electric Goldmine Boosters - Brmtn $2,404.00 20-50-5560 Utilities - Electric Oak Well Jeffries $962.15 20-50-5560 Utilities - Electric Sand Canyon Well $68.44 20-98-6326 Utilities - Electric 41972 Garstin Dr $108.17 20-50-5560 Utilities - Electric 200 S/Oak Conklin Rd $624.93 20-50-5560 Utilities - Electric 10th Ln W/End #5 $1,061.96 20-50-5560 Utilities - Electric Barton Ln Pump S/W Pine $13.80 20-50-5560 Utilities - Electric 39266 North Shore Dr $768.93 20-50-5560 Utilities - Electric Lakewood #7 $652.77 20-50-5560 Utilities - Electric Magnolia Ln Booster N/W Sun $21.61 20-50-5560 Utilities - Electric Magnolia Ln & Sunset Ln $14.31 20-50-5560 Utilities - Electric 10th Ln North $1,458.11 20-50-5560 Utilities - Electric Lake Plant Well #5 Behind ITEM 3.1 Page 14

Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number $472.06 20-50-5560 Utilities - Electric Booster Santa Barbara Ave $24.13 20-50-5560 Utilities - Electric Lakewood #6 Well $16.97 20-50-5560 Utilities - Electric 370 Canvasback $4,772.41 20-50-5560 Utilities - Electric Division Wells Distributions Total: $35,127.94 012676 08/15/2019 $12,363.04 Bear Valley Paving $12,363.04 22-50-9250 Capital Outlay - Wells And Boosters Div Solar Plant Asphalt Patch Distributions Total: $12,363.04 012677 08/15/2019 $896.87 CDW Government LLC $36.31 20-90-6315 Computer Equip And Software Epson AC Power Adapt PS180 $131.08 20-90-6315 Computer Equip And Software Zebra LS2208 Barcode Scanner $729.48 20-90-6315 Computer Equip And Software Epson TM-H6000V Micr USB ENET Distributions Total: $896.87 012678 08/15/2019 $420.00 Cogsdale $420.00 20-98-6258 Maintenance-Hardware/Software 50% Microsoft Dynamics Install Distributions Total: $420.00 012679 08/15/2019 $24.23 DIY Home Center $24.23 20-59-6180 Small Tools Gopher Scram 3.5 Distributions Total: $24.23 012680 08/15/2019 $32.00 Department of Justice $32.00 20-98-6405 Prof Svcs - Personnel & Safety Fingerprinting New Hire Distributions Total: $32.00 012681 08/15/2019 $45.00 Rachel Franklin $45.00 20-98-6920 Telephone Cell Phn Reimb 7/10-8/9/19 Distributions Total: $45.00 012682 08/15/2019 $110.85 Frontier $65.02 20-98-6920 Telephone Weather Phone Serv 7/25-8/24 $45.83 20-50-6920 Telephone Telemetry Services August Distributions Total: $110.85 012683 08/15/2019 $3,000.00 Hayden Gregory $3,000.00 20-00-1150 Due from Employee August 2019 Computer Loan Distributions Total: $3,000.00 012684 08/15/2019 $671.00 Big Bear Grizzly $671.00 20-51-6910 Advertising July Fire & Water/ BB Now Distributions Total: $671.00 012685 08/15/2019 $411.20 Dale & Margaret Hargrave $411.20 20-51-6150 Demand Offset Program 220 Avon Ct Turf Buyback Distributions Total: $411.20 012686 08/15/2019 $400.00 HIGH DESERT MOUNTAIN WATER ASSOCIATION $400.00 20-98-6926 Education / Training Distribution Review Class ITEM 3.1 Page 15 Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number Distributions Total: $400.00 012687 08/15/2019 $892.61 Inland Water Works Supply Co. $30.82 20-00-2023 Accrued Accounts Payable - Inv 2 BRS068 Brass Cap $77.04 20-00-2023 Accrued Accounts Payable - Inv 5 BRS068 Brass Cap $15.41 20-00-2023 Accrued Accounts Payable - Inv 1 BRS068 Brass Cap $265.07 20-55-6250 Maintenance - Mains And Svcs 6 MMEG007 Lug Restraining Kit $504.27 20-55-6250 Maintenance - Mains And Svcs 36 CAN003 8"x24" Gate Can Slip Distributions Total: $892.61 012688 08/15/2019 $1,325.04 INTERNATIONAL PAVING SERVICES, INC. $1,325.04 19-00-2222 Op Refunds Pending Hydrant Meter #1614964 Distributions Total: $1,325.04 012689 08/15/2019 $18,092.76 Kaiser Permanente $2,846.60 20-51-6084 Health and Wellness Benefits Medical Ins Premium September $4,439.02 20-55-6084 Health and Wellness Benefits Medical Ins Premium September $1,724.85 20-59-6084 Health and Wellness Benefit Medical Ins Premium September $4,669.44 20-90-6084 Health and Wellness Benefi Medical Ins Premium September $3,967.06 20-95-6084 Health and Wellness Benefits Medical Ins Premium September $445.79 20-98-6084 Health and Wellness Benefits Medical Ins Premium September Distributions Total: $18,092.76 012690 08/15/2019 $739.20 KBHR-FM $302.40 20-51-6910 Advertising Advertising W/CSD July $436.80 20-51-6910 Advertising Advertising July Distributions Total: $739.20 012691 08/15/2019 $870.92 Knight's Automotive $254.46 20-59-6286 Vehicle Maintenance 16P01 Coolant Reservoir $616.46 20-59-6286 Vehicle Maintenance 17P03 4 Tires Distributions Total: $870.92 012692 08/15/2019 $24,603.00 Koff & Associates $24,603.00 20-98-6400 Professional Services Draft Class Description/Data Distributions Total: $24,603.00 012693 08/15/2019 $45.00 Kari Kurtz $45.00 20-98-6920 Telephone Cell Phn Reimb 7/4 - 8/3/19 Distributions Total: $45.00 012694 08/15/2019 $1,500.00 Mile High Sports & Equip., Inc $1,500.00 20-55-6140 Basic Materials 50 Tons Class II Base Distributions Total: $1,500.00 012695 08/15/2019 $917.24 Mission Linen & Uniform Service $546.56 20-59-6339 Laundry Uniform Services 8/2/19 $370.68 20-59-6339 Laundry Uniform Services 08/09/19 Distributions Total: $917.24 ITEM 3.1 Page 16 Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number 012696 08/15/2019 $120.00 Mobile Occupational Services, Inc. $120.00 20-59-6336 Medical Exams Random Testing W24 Distributions Total: $120.00 012697 08/15/2019 $61.91 MOONRIDGE FUEL $61.91 20-59-6362 Fuel 16P01 Fuel Distributions Total: $61.91 012698 08/15/2019 $431.33 NAPA Auto Parts $155.93 20-59-6180 Small Tools 16P02 Seatcover $4.63 20-59-6360 Automotive Expense Prem Start FL 11 OZ $158.94 20-59-6360 Automotive Expense 11P01 Battery $31.38 20-59-6360 Automotive Expense 91DT1 Delo Synthetic 5w40 $80.45 20-59-6360 Automotive Expense 14P01 Univ Floor Mat Black Distributions Total: $431.33 012699 08/15/2019 $413.72 Online Collections $413.72 20-90-6705 Bad Debt Expense Collection Agency Fees July Distributions Total: $413.72 012700 08/15/2019 $232.92 Alex Pedroza $232.92 20-98-6355 Travel-Conferences And Meeting Tri-State Fuel Reimbursement Distributions Total: $232.92 012701 08/15/2019 $132.66 Phils Auto $132.66 20-59-6286 Vehicle Maintenance 16P02 Oil/Filter Change Distributions Total: $132.66 012702 08/15/2019 $415.65 Maria Piperova $415.65 20-51-6150 Demand Offset Program 42016 Evergreen Turf Buyback Distributions Total: $415.65 012703 08/15/2019 $3,501.68 Reliance Standard $397.85 20-50-6084 Health and Wellness Benefits Dental Insurance August 2019 $159.44 20-51-6084 Health and Wellness Benefits Dental Insurance August 2019 $541.41 20-55-6084 Health and Wellness Benefits Dental Insurance August 2019 $303.00 20-59-6084 Health and Wellness Benefit Dental Insurance August 2019 $909.00 20-90-6084 Health and Wellness Benefi Dental Insurance August 2019 $698.28 20-95-6084 Health and Wellness Benefits Dental Insurance August 2019 $492.70 20-98-6084 Health and Wellness Benefits Dental Insurance August 2019 Distributions Total: $3,501.68 012704 08/15/2019 $673.68 Reliance Standard $69.28 20-50-6084 Health and Wellness Benefits Vision Insurance August $43.00 20-51-6084 Health and Wellness Benefits Vision Insurance August $121.04 20-55-6084 Health and Wellness Benefits Vision Insurance August $77.24 20-59-6084 Health and Wellness Benefit Vision Insurance August $155.28 20-90-6084 Health and Wellness Benefi Vision Insurance August ITEM 3.1 Page 17

Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number $121.04 20-95-6084 Health and Wellness Benefits Vision Insurance August $86.80 20-98-6084 Health and Wellness Benefits Vision Insurance August Distributions Total: $673.68 012705 08/15/2019 $129,136.83 Rush Medium Duty Truck Center $129,136.83 10-59-9905 Capital Outlay Machinery & Equipmen Peterbilt 337 Dump Truck

Distributions Total: $129,136.83 012706 08/15/2019 $50.45 Sam Enterprises $40.95 20-50-5175 Chemicals/Filter Material Argon & C/O $9.50 20-50-5175 Chemicals/Filter Material Demerge July Distributions Total: $50.45 012707 08/15/2019 $52,598.98 SB COUNTY EMPLOYEES RETIREMENT ASSOCIATION $52,598.98 20-00-2045 Payroll Liabilities Emp Pension PP16 PPE 8/2/19 Distributions Total: $52,598.98 012708 08/15/2019 $2,713.61 Shepard Bros Inc $2,713.61 20-50-5175 Chemicals/Filter Material 30 Gallon Drum Chlorine Distributions Total: $2,713.61 012709 08/15/2019 $96.85 Stater Bros. Markets $96.85 20-98-6930 Special Dept Expense Coffee For Board Room Distributions Total: $96.85 012710 08/15/2019 $121.83 Stock's Automotive Inc. $121.83 20-59-6286 Vehicle Maintenance 17P03 Oil Change/Brake Inspect Distributions Total: $121.83 012711 08/15/2019 $1,901.06 TRANSACTION WAREHOUSE, INC. $1,901.06 20-90-6335 Bank Charges and Misc Fees Web Pmt Transfer Fee July Distributions Total: $1,901.06 012712 08/15/2019 $62,150.69 Tri County Pump Company $6,265.40 22-50-9250 Capital Outlay - Wells And Boosters Receivings Transaction Entry $55,885.29 22-50-9250 Capital Outlay - Wells And Boosters Rehab Maple Well Pump/Motor Distributions Total: $62,150.69 012713 08/15/2019 $14,297.44 Tyler Technologies $4,119.00 20-98-6258 Maintenance-Hardware/Software Disaster Recovery Services $4,092.00 20-90-6258 Maintenance-Hardware/Software Online Component Setup/Annual $800.00 10-98-9910 Capital Outlay - Software Online Component Setup/Annual $5,286.44 10-98-9910 Capital Outlay - Software Incode End User Training July Distributions Total: $14,297.44 012714 08/15/2019 $556.69 Underground Service Alert of Southern California $460.45 20-98-6330 Contractual Services 273 New Ticket Chgs July $96.24 20-98-6330 Contractual Services CA State Reg Fee August ITEM 3.1 Page 18 Big Bear Lake DWP Check Register with Applied Document GL Distributions

From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number Distributions Total: $556.69 012715 08/15/2019 $2,468.66 US Bank Corporate Payment Systems $390.00 20-59-6926 Education / Training AWWA Waterloss Workshop $27.23 20-59-6180 Small Tools Standby Phone Battery $1,181.71 20-98-6930 Special Dept Expense 30th Anniversary Bottles ($79.10) 20-98-6355 Travel-Conferences And Meeting Refund Southpoint ($99.00) 20-98-6355 Travel-Conferences And Meeting Refund TriState $38.16 20-98-6355 Travel-Conferences And Meeting USDA Pipeline Lunch $625.00 20-98-6926 Education / Training SBC Water Conference $297.91 20-98-6930 Special Dept Expense 30 Yr Anniversary Lunch $6.75 20-98-6355 Travel-Conferences And Meeting Repl Big Bear Meeting Parking $80.00 20-51-6910 Advertising Subs Fee Email Marketing Serv Distributions Total: $2,468.66 012716 08/15/2019 $816.12 Verizon Wireless $152.04 20-50-6920 Telephone Phone/iPad Service 8/3-9/2 $49.22 20-51-6920 Telephone Phone/iPad Service 8/3-9/2 $114.03 20-55-6920 Telephone Phone/iPad Service 8/3-9/2 $158.74 20-59-6920 Telephone Phone/iPad Service 8/3-9/2 $304.08 20-95-6920 Telephone Phone/iPad Service 8/3-9/2 $38.01 20-98-6920 Telephone Phone/iPad Service 8/3-9/2 Distributions Total: $816.12 012717 08/15/2019 $164.27 Randle & Melissa Weaver $164.27 19-00-2222 Op Refunds Pending 2050 8th Ln Overpayment Distributions Total: $164.27 012718 08/15/2019 $2,600.67 Mike Whalen $2,600.67 20-00-1150 Due from Employee August 2019 Computer Loan Distributions Total: $2,600.67 012719 08/15/2019 $277.98 Wilbur's Power Equipment $123.91 20-59-6180 Small Tools Weedhead, Spark Plugs,Fuel Mix $69.28 20-59-6180 Small Tools Fuel/Air Filters, Spark Plugs $84.79 20-59-6180 Small Tools 3lb Weedline, Weedhead Distributions Total: $277.98 012720 08/15/2019 $3,500.00 Willdan Financial Services $3,500.00 21-85-6400 Professional Services 1996 Water Revenue Refund Bond Distributions Total: $3,500.00 012721 08/15/2019 $979.66 Grainger Inc $79.12 20-98-6930 Special Dept Expense Perforated Roll Paper Towels $15.51 20-59-6180 Small Tools 24 PK AAA Batteries $39.39 20-59-6180 Small Tools 4 - 440MA Fuse 1000VAC $152.88 20-98-6930 Special Dept Expense Toilet Paper / Facial Tissues ITEM 3.1 Page 19 Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number $118.51 20-98-6930 Special Dept Expense Foam Hand Soap $574.25 20-98-6220 Maint-Buildings And Grounds Refrigerator, Top Freezer Distributions Total: $979.66 012722 08/15/2019 $1,962.19 ACV Systems LLC $1,962.19 20-50-6235 Maintenance - Pressure Valves Moonridge 6" Valve Repairs Distributions Total: $1,962.19 012723 08/15/2019 $162.45 Cintas $162.45 20-59-6130 Safety Supplies First Aid Supplies August Distributions Total: $162.45 012724 08/29/2019 $910.00 Dept of Public Works San Bernardino County $910.00 20-59-6366 Licenses & Permits 2019 Annual Rent 6-704/2.10 Distributions Total: $910.00 012725 08/29/2019 $1,040.60 Special Districts Dept San Bernardino County $173.30 20-59-6366 Licenses & Permits Excavation Permit 318 Imperial $173.50 20-59-6366 Licenses & Permits Excavation Permit 149 Los Ange $173.50 20-59-6366 Licenses & Permits Excavation Permit 369 Highland $173.90 20-59-6366 Licenses & Permits Excavation Permit 403 San Bern $173.30 20-59-6366 Licenses & Permits Excavation Permit 806 Pine $173.10 20-59-6366 Licenses & Permits Excavation Permit 488 San Bern Distributions Total: $1,040.60 012726 08/29/2019 $6,433.58 Accent Computer Solutions $6,433.58 20-98-6258 Maintenance-Hardware/Software Support 2 Dell R730 Servers Distributions Total: $6,433.58 012727 08/29/2019 $950.25 All Protection Alarm $805.09 20-98-6330 Contractual Services Answering Services September $145.16 20-98-6330 Contractual Services Monitoring Services September Distributions Total: $950.25 012728 08/29/2019 $2,071.29 AMERICAN FIDELITY ASSURANCE COMPANY $2,071.29 20-00-2045 Payroll Liabilities EE Life LTD August Distributions Total: $2,071.29 012729 08/29/2019 $186.14 Asco Enterprises Inc., Big Bear Arco AMPM $13.78 20-50-6240 Maintenance - Wells Fuel July 2019 $172.36 20-59-6362 Fuel Fuel July 2019 Distributions Total: $186.14 012730 08/29/2019 $430.32 APPLE Administrator $430.32 20-00-2045 Payroll Liabilities Contributions PPE 8/16/19 PP16 Distributions Total: $430.32 012731 08/29/2019 $100.00 Kiumars & Sima Arzani $100.00 20-51-6150 Demand Offset Program 619 Summit #D Toilet Rebate Distributions Total: $100.00 ITEM 3.1 Page 20 Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number 012732 08/29/2019 $30.00 Basic $30.00 20-98-6405 Prof Svcs - Personnel & Safety COBRA Administration August Distributions Total: $30.00 012733 08/29/2019 $34.48 Starbright Solutions, LLC. $12.93 20-98-6114 Office Supplies 8.5 x 11 Goldenrod 300 Sheets $21.55 20-98-6114 Office Supplies 8.5 x 11 Goldenrod Paper Distributions Total: $34.48 012734 08/29/2019 $955.00 Big Bear Sheet Metal $125.00 20-98-6220 Maint-Buildings And Grounds A/C Repair Main Offices $830.00 20-98-6220 Maint-Buildings And Grounds IT Server Room A/C Repair Distributions Total: $955.00 012735 08/29/2019 $842.71 Butchers Blocks & Building Mat $35.55 20-98-6930 Special Dept Expense Contractor Bags 50Ct $191.11 20-59-6286 Vehicle Maintenance 14V1 Oil/Filter Change $17.23 20-59-6130 Safety Supplies DW General Utility Glove $19.27 20-59-6180 Small Tools Acid Brush, Dewalt Gloves $7.53 20-59-6130 Safety Supplies Acid Brush, Dewalt Gloves $40.88 20-59-6180 Small Tools Drill Bit/ Misc Bolts, Nuts $12.92 20-59-6180 Small Tools Ratch Tie Down, Atlas Glove $5.91 20-59-6130 Safety Supplies Ratch Tie Down, Atlas Glove $19.11 20-59-6180 Small Tools Drill Bit, Misc Bolts, Nuts $2.91 20-59-6130 Safety Supplies 3M Dust Mask $19.38 20-59-6130 Safety Supplies Tool Handz Plus Glove $6.42 20-59-6180 Small Tools White Chip Bristle Brush 3" $10.55 20-59-6180 Small Tools Teflon Paste/Tool Handz Gloves $19.38 20-59-6130 Safety Supplies Teflon Paste/Tool Handz Gloves $16.15 20-59-6130 Safety Supplies 100 Pk Nitrile Blk Glove $40.00 20-59-6286 Vehicle Maintenance 90DT1 90-Day Inspection $20.00 20-59-6286 Vehicle Maintenance 90TR1 90-Day Inspection $20.00 20-59-6286 Vehicle Maintenance 18TR1 90-Day Inspection $40.00 20-59-6286 Vehicle Maintenance 20DT1 90-Day Inspection $20.00 20-59-6286 Vehicle Maintenance 16TR1 90-Day Inspection $40.00 20-59-6286 Vehicle Maintenance 18DT1 90-Day Inspection $40.00 20-59-6286 Vehicle Maintenance 95C1 90-Day Inspection $5.70 20-59-6180 Small Tools Shop Apron 4 Pocket $5.37 20-59-6180 Small Tools 1/4" Socket Driver $28.81 20-59-6180 Small Tools Krylon Tru Blue Gloss $7.05 20-59-6180 Small Tools PVC Coupling 3/4 SXS $21.52 20-59-6180 Small Tools 15PO1 Nut Setter Black $82.77 20-59-6180 Small Tools Cut-Off Wheel Metal ITEM 3.1 Page 21

Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number $47.19 20-59-6180 Small Tools Cut-Off Wheel 4"x5/8" Distributions Total: $842.71 012736 08/29/2019 $872.50 Bear Valley Basin Groundwater Sustainability Agency $872.50 30-50-9025 Cap Outlay - Other Prof Svr Clin Lab 969977, BBARWA 1239 Distributions Total: $872.50 012737 08/29/2019 $7,038.08 Bear Valley Electric $2,785.08 20-50-5560 Utilities - Electric 42136 1/2 Big Bear Blvd $1,746.61 20-50-5560 Utilities - Electric Mcalister Rd & Foxfarm $13.74 20-50-5560 Utilities - Electric Skyview Well Deadman Lk $55.31 20-50-5560 Utilities - Electric Onyx Way $94.35 20-50-5560 Utilities - Electric Well Monte Vista $856.58 20-50-5560 Utilities - Electric Arrastre Creek Pump Station $13.50 20-50-5560 Utilities - Electric North End of A Lane $833.35 20-50-5560 Utilities - Electric 366 Glenwood Dr $16.02 20-50-5560 Utilities - Electric East End Yosemite X Angels Cmp $14.25 20-50-5560 Utilities - Electric Dogwood Chlorination Station $18.79 20-50-5560 Utilities - Electric Clover/Club View Pump $328.87 20-50-5560 Utilities - Electric Lassen Well-A Booster $243.85 20-50-5560 Utilities - Electric Klamath Rd Pump Station $17.78 20-50-5560 Utilities - Electric PRV Station Moonridge Rd Distributions Total: $7,038.08 012738 08/29/2019 $5,036.15 Bear Valley Paving $5,036.15 22-55-9295 Capital Outlay-Basic Materials Various Asphalt Patch 8/16/19 Distributions Total: $5,036.15 012739 08/29/2019 $1,578.77 Canon Financial Services, Inc. $1,128.36 20-98-6258 Maintenance-Hardware/Software CS/CR Copier/Printer 8/13/19 $450.41 20-98-6375 Rents And Leases - Equipment CS/CR Copier/Printer 8/13/19 Distributions Total: $1,578.77 012740 08/29/2019 $1,213.97 Charter Communications $98.14 20-98-6330 Contractual Services Cable TV 8/16-9/15/19 $60.00 20-98-6330 Contractual Services Internt,Frwal,VC 8/16-9/15/19 $1,055.83 20-98-6920 Telephone Internt,Frwal,VC 8/16-9/15/19 Distributions Total: $1,213.97 012741 08/29/2019 $2,108.50 Clinical Laboratory of San Bernardino Inc $2,108.50 20-50-6400 Professional Services Testing Samples July Distributions Total: $2,108.50 012742 08/29/2019 $4,802.50 TOM DODSON & ASSOCIATES $802.50 22-50-9025 Cap Outlay - Other Prf Svc Receivings Transaction Entry $4,000.00 22-55-9025 Cap Outlay - Other Prf Svc Receivings Transaction Entry Distributions Total: $4,802.50 ITEM 3.1 Page 22 Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number 012743 08/29/2019 $45.00 Leeanne Eagleson $45.00 20-98-6920 Telephone Cell Phone Reim 6/26-7/25/19 Distributions Total: $45.00 012744 08/29/2019 $45.00 David Emig $45.00 20-59-6920 Telephone Cell Phn Reimb 7/20-8/19 Distributions Total: $45.00 012745 08/29/2019 $45.00 Jason Hall $45.00 20-50-6920 Telephone Cell Phn Reimb 7/5-8/4/19 Distributions Total: $45.00 012746 08/29/2019 $437.80 Harris Computer Systems $437.80 20-98-6970 Printing Laser Checks Distributions Total: $437.80 012747 08/29/2019 $2,500.00 Totalfunds by Hasler $2,500.00 20-98-6320 Postage Charges Postage Acct# 7900044080639093 Distributions Total: $2,500.00 012748 08/29/2019 $15,384.58 Health Net $3,163.04 20-50-6084 Health and Wellness Benefits HMO/PPO Premium BBU06A Sep $327.00 20-55-6084 Health and Wellness Benefits HMO/PPO Premium BBU06A Sep $1,700.71 20-59-6084 Health and Wellness Benefit HMO/PPO Premium BBU06A Sep $3,172.57 20-90-6084 Health and Wellness Benefi HMO/PPO Premium BBU06A Sep $4,542.62 20-95-6084 Health and Wellness Benefits HMO/PPO Premium BBU06A Sep $2,478.64 20-98-6084 Health and Wellness Benefits HMO/PPO Premium BBU06A Sep Distributions Total: $15,384.58 012749 08/29/2019 $5,336.86 InfoSend, Inc. $3,521.43 20-90-6320 Postage Charges Postage for June $801.24 20-90-6330 Contractual Services Prcss/Serv Bills June $1,014.19 20-90-6970 Printing Prcss/Serv Bills June Distributions Total: $5,336.86 012750 08/29/2019 $1,972.90 Inland Water Works Supply Co. $1,972.90 20-50-6240 Maintenance - Wells Check Valve, Gaskets, Bolts Distributions Total: $1,972.90 012751 08/29/2019 $370.44 Knight's Automotive $174.68 20-59-6286 Vehicle Maintenance 16P03 LOF Service/AC Refrigera $195.76 20-59-6286 Vehicle Maintenance 18P01 LOF Service / Tire Rotat Distributions Total: $370.44 012752 08/29/2019 $45.00 Reginald Lamson $45.00 20-98-6920 Telephone Cell Phone Reimb 8/14/19 Distributions Total: $45.00 012753 08/29/2019 $803.32 Amiya Linton $803.32 19-00-2222 Op Refunds Pending 887 Orange Ave Credit Refun ITEM 3.1 Page 23 Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number Distributions Total: $803.32 012754 08/29/2019 $235.00 Ludecke's Electrical Service, Inc. $235.00 20-98-6220 Maint-Buildings And Grounds Change LED Lamps in Office Distributions Total: $235.00 012755 08/29/2019 $45.00 Danielle McGee $45.00 20-98-6920 Telephone Cell Phone Reimb 7/1- 8/10 Distributions Total: $45.00 012756 08/29/2019 $741.31 Mission Linen & Uniform Service $369.80 20-59-6339 Laundry Uniform Services 8/16/19 $371.51 20-59-6339 Laundry Uniform Services 08/23/19 Distributions Total: $741.31 012757 08/29/2019 $45.00 Kevin Moran $45.00 20-59-6920 Telephone Cell Phn Reimb 7/24 - 8/23 Distributions Total: $45.00 012758 08/29/2019 $608.00 Nativescapes, Inc. $608.00 20-50-6240 Maintenance - Wells Division Garden Landscaping Distributions Total: $608.00 012759 08/29/2019 $227.99 Nick's Auto Center, Inc. $227.99 20-59-6362 Fuel Fuel July Distributions Total: $227.99 012760 08/29/2019 $2,776.29 Hector Pedroza Lopez $200.00 20-95-6082 Direct Benefits Boot Allowance 2019 $2,576.29 20-00-1150 Due from Employee 2019 Computer Loan Distributions Total: $2,776.29 012761 08/29/2019 $1,238.79 RDO Equipment Co. $1,238.79 20-59-6286 Vehicle Maintenance 14BH01 Backhoe Parts/Service Distributions Total: $1,238.79 012762 08/29/2019 $1,461.98 Reliance Standard Life Ins. Co. $41.00 20-50-6084 Health and Wellness Benefits EE/ER Life, LTD September $20.50 20-51-6084 Health and Wellness Benefits EE/ER Life, LTD September $71.75 20-55-6084 Health and Wellness Benefits EE/ER Life, LTD September $41.00 20-59-6084 Health and Wellness Benefit EE/ER Life, LTD September $92.25 20-90-6084 Health and Wellness Benefi EE/ER Life, LTD September $61.50 20-95-6084 Health and Wellness Benefits EE/ER Life, LTD September $66.65 20-98-6084 Health and Wellness Benefits EE/ER Life, LTD September $1,067.33 20-00-2045 Payroll Liabilities EE/ER Life, LTD September Distributions Total: $1,461.98 012763 08/29/2019 $51,490.79 SB COUNTY EMPLOYEES RETIREMENT ASSOCIATION $51,490.79 20-00-2045 Payroll Liabilities Emp Pension PP17 PPE 8/16/19 Distributions Total: $51,490.79 ITEM 3.1 Page 24 Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number 012764 08/29/2019 $914.19 Staples Credit $3.53 20-98-6114 Office Supplies Highland Recycled Sticky-Notes ($24.66) 20-98-6114 Office Supplies Black Ink Cartridge $935.32 20-98-6114 Office Supplies Copy Paper, Bulletin Board,Ink Distributions Total: $914.19 012765 08/29/2019 $20.08 Southwest Gas Corp $20.08 20-98-6325 Utilities - Gas 41972 Garstin Dr 7/15- 8/13/19 Distributions Total: $20.08 012766 08/29/2019 $171,522.50 Tennyson Pipeline Co. $171,522.50 22-50-9250 Capital Outlay - Wells And Boosters Sawmill Well Const Pmt #5 Distributions Total: $171,522.50 012767 08/29/2019 $11,899.34 Tyler Technologies $11,899.34 10-98-9910 Capital Outlay - Software Production Assistance August Distributions Total: $11,899.34 012768 08/29/2019 $4,000.00 Union Bank $4,000.00 21-85-6400 Professional Services 2019 Reserve Fund 8/19-7/2020 Distributions Total: $4,000.00 012769 08/29/2019 $1,051.20 UpCycle Products Inc. $1,051.20 20-51-6930 Special Dept Expense 16 55-Gal Rain Barrels Distributions Total: $1,051.20 012770 08/29/2019 $45.00 Steve Wilson $45.00 20-59-6920 Telephone Cell Phone Reimb 7/10-8/9/19 Distributions Total: $45.00 012771 08/29/2019 $183.12 Billy Wormsbecker $183.12 20-95-6082 Direct Benefits Boot Allowance Distributions Total: $183.12 012772 08/29/2019 $21,817.53 Water Systems Consulting, Inc. $21,817.53 22-98-9006 Federal Single Audit USDA Pipeln Repl 7/1-7/31/19 Distributions Total: $21,817.53 012773 08/29/2019 $14.49 Grainger Inc $14.49 20-59-6180 Small Tools Pipe Sealant 6 oz White Distributions Total: $14.49 012774 08/29/2019 $770.71 Yardley-Orgill Co., Inc $770.71 20-00-2023 Accrued Accounts Payable - Inv 1 SVC011 10 SVC034 CorpStop Distributions Total: $770.71 012775 08/29/2019 $232.50 Stock's Automotive Inc. $232.50 20-59-6286 Vehicle Maintenance 07EO1 LOF Serv/Tire Rotation Distributions Total: $232.50 20007 08/26/2019 $144.24 Payroll Related Item $144.24 20-00-2045 Payroll Liabilities Manual Payroll Check ITEM 3.1 Page 25 Big Bear Lake DWP Check Register with Applied Document GL Distributions From 8/1/2019 to 8/31/2019

Check Check Date Payment Vendor Name Distribution GL Account GL Account Name Transaction Description Number Amount Amount Number $144.24 105393335 08/13/2019 $181.50 Paylocity Payroll $181.50 20-98-6405 Prof Svcs - Personnel & Safety Payroll Prcsn PP16 PPE 8/2/19 Distributions Total: $181.50 105445589 08/27/2019 $540.26 Paylocity Payroll $540.26 20-98-6405 Prof Svcs - Personnel & Safety Payroll Prcsn PP17 PPE8/16/19 Distributions Total: $540.26 Totals $1,280,103.43 $1,280,103.43 ITEM 3.1 Page 26 ITEM 3.2

AGENDA REPORT

Service, Quality, Community

DATE: September 24, 2019

TO: Board of Commissioners

FROM: Reginald A. Lamson, General Manager

PREPARED BY: Leeanne Eagleson, Board Secretary

RE: Revisions and Additions to DWP’s Rules and Regulations

Background: In September 2018, Senate Bill No. 998 (SB 998) was approved by the Governor of California and filed with the Secretary of State. SB 998 is known as the Water Shutoff Protection Act (Act). All urban and community water systems (water systems) regulated by the State Water Resources Control Board or the Public Utilities Commission shall comply with the Act on or after February 1, 2020.

SB 998 is an extension of existing law, the California Safe Drinking Water Act, which requires the State Water Resources Control Board to administer provisions relating to the regulation of drinking water to protect public health. SB 998 prohibits water systems from discontinuing residential service for nonpayment until a payment by a customer has been delinquent for at least sixty (60) days. SB 998 and existing law require water systems to contact the customer of record as well as, visit the residence and make a reasonable, good faith effort to contact an adult person living at the service address. In addition, SB 998 requires water agencies to provide their customers the discontinuation of residential service for nonpayment policy (in six (6) languages), no less than seven (7) business days before discontinuation of service.

The attached Proposed Revisions and Additions to DWP’s Current Rules and Regulations captures the requirements of SB 998 and existing law. The policies for discontinuation of residential and commercial water service for nonpayment, both the individual meter and master meter, have been reviewed by our legal counsel.

To accommodate the extended period before the DWP is allowed to discontinue service for nonpayment, staff is proposing accelerating the due date for residential customers from [28] days from the bill date to [15] days from the bill date.

Page 27 ITEM 3.2

Revisions and Additions to DWP Rules and Regulations September 24, 2019 Page 2 of 2

Financial Impact: SB 998 sets a limit for the reconnection of service fee for reconnection during normal operating hours at fifty dollars ($50) not to exceed the actual cost of reconnection. DWP’s current cost for reconnection during normal operating hours is sixty-five dollars ($65).

SB 998 also sets a limit for the reconnection of residential service during nonoperational hours at one hundred fifty dollars ($150) not to exceed the actual cost of reconnection. DWP’s current cost for reconnection during nonoperational hours is one hundred five dollars ($105).

Based upon current volumes, revenues for administrative fees could potentially decrease by approximately $8,200.

Recommendation: Please discuss and consider adopting Resolution No. DWP 2019-XX, which approves revisions and additions to DWP’s current rules and regulations to comply with SB 998.

Page 28 ITEM 3.2

Proposed Revisions and Additions to DWP’s Current Rules and Regulations

1.40 BILLING AND COLLECTION

1.40 (f) Bills for Individual Meter and Master Meter Residential service are due and payable within fifteen (15) days of presentation. … Commented [LE1]: Current DWP Rules and Regs is 30 days.

1.40 (g) Bills for Commercial service are due and payable within fifteen (15) days of Commented [LE2]: Current DWP Rules and Regs is 19 days. Suggest revising for consistency. presentation. …

1.41 DISPUTED BILLS

1.41 (a) When the accuracy of any bill for service is questioned by the Customer, within fifteen (15) days of presentation or the payment due date, the DWP will investigate. ... Commented [LE3]: Current DWP Rules and Regs is 7 days.

1.50 DISCONNECTION/RECONNECTION

1.50 (a) A Customer’s Water Service may be discontinued by the DWP and notice of such termination will be made in accordance with all statutory requirements. If notice is required, the Customer will be notified of termination by mail, phone, or by placement of a notice of Commented [LE4]: Current DWP Rules and Regs includes fax and internet which DWP does not use to provide notice. termination of service in a conspicuous place on the premises served by the meter to be disconnected. For Dedicated Fire Services, the Fire Department will be notified of termination of service.

1.50 (h) In accordance with applicable bankruptcy laws, the DWP will not alter, refuse or discontinue service to, or discriminate against, a Customer or a trustee of a Customer, solely on the basis that when a debt is subject to the jurisdiction of the bankruptcy court was not paid Commented [LE5]: Current DWP Rules and Regs misspelled jurisdiction. when due.

1.51 DISCONTINUATION OF INDIVIDUALLY METERED RESIDENTIAL WATER SERVICE FOR NONPAYMENT Commented [LE6]: New policy to be compliant with SB 998.

1.51 (a) The DWP will not discontinue residential service for nonpayment until a payment by a Customer has been delinquent for at least sixty (60) days.

1.51 (b) Twenty-one (21) days after the payment due date, the DWP will mail a late notice to the customer of record.

1.51 (c) At least eleven (11) days before discontinuation of water service, the DWP will visit the residence and make a reasonable, good faith effort to contact an adult person living at the service address. The DWP will leave with the adult or in a conspicuous place, final notice of imminent discontinuation of residential service for nonpayment, including DWP’s policy for

Page 29 ITEM 3.2

discontinuation of residential water service for nonpayment, in multiple languages as required by law.

(1) The notice will inform the residential occupants that they have the right to become customers if they are not the account holder, to whom the service will then be billed, and that they may not be required to pay the delinquent amount on the account.

(2) The DWP will not make service available to residential occupants unless the residential occupants agree to the terms and conditions of service and meet the requirements of law.

(3) The DWP will also mail final notice of imminent discontinuation of residential service for nonpayment to the customer of record.

1.51 (d) If the customer seeks review or appeal of their bill, the customer shall contact the DWP before the payment due date. DWP will investigate. If the investigation does not result in a resolution acceptable to the customer, the customer may seek review to the General Manager and subsequently may appeal to the Board. The DWP will provide written notice of the time and place of the appeal at least seven (7) days before the Board meeting. The decision of the Board is final. The DWP will not discontinue residential service for nonpayment while an investigation or appeal is pending.

1.51 (e) If the customer cannot make their payment within sixty (60) days after the payment due date, the customer may contact the DWP by telephone or in person prior to the due date on the final notice and request:

(1) An extension of time to make their payment:

(A) A customer is limited to a maximum of two extension requests in a 12-month period.

(B) The extension may be no more than three (3) days after the termination date.

(2) A deferred, reduced, or alternative payment schedule, including an amortization of the delinquent residential service charges.

(3) The alternative payment schedule must be signed by the account holder and a DWP representative to be valid.

Page 30 ITEM 3.2

(4) However, if the customer fails to comply with an extension or other alternative payment arrangement granted under this section, and the original amount due has been delinquent for more than sixty (60) days, the DWP will post a final notice of intent to disconnect service in a prominent and conspicuous location at the service address at least five (5) days before discontinuation of service. The final notice will not entitle the customer to any investigation or review by the DWP.

1.51 (f) For Primary Care Providers, the DWP will not discontinue residential service for nonpayment if ALL the following conditions are met:

(1) The customer, or tenant of the customer, submits to the DWP certification of being a primary care provider, that discontinuation of residential service would be life threatening or pose a serious threat to the health and safety of a resident of the premises where the residential service is provided; and

(2) The customer states that they are financially unable to pay for residential service within DWP’s normal billing cycle; and

(3) The customer is willing to enter into an alternative payment schedule.

1.51 (g) If conditions in 1.51(f) are met, DWP will offer the customer an alternative payment schedule once in a twelve (12) month period.

(1) The alternative payment schedule must be signed by the account holder and a DWP representative to be valid.

(2) However, if the customer fails to comply with an extension or other alternative payment arrangement granted under this section, and the original amount due has been delinquent for more than sixty (60) days, the DWP will post a final notice of intent to disconnect service in a prominent and conspicuous location at the service address at least five (5) days before discontinuation of service. The final notice will not entitle the customer to any investigation or review by the DWP.

1.51 (h) The DWP will make available to its residential customers who are 65 years of age, or who are dependent adults who have physical or mental limitations that restrict their ability to carry out normal activities or to protect their rights, a third-party notification service whereby the DWP will attempt to notify a person designated by the customer to receive notification when the customer’s account is past due and subject to discontinuation.

1.51 (i) The DWP will not discontinue water service for nonpayment on a Saturday, Sunday, legal holiday, or at any time during which the DWP office is not open to the public.

Page 31 ITEM 3.2

1.51 (j) For customers whose water service has been discontinued or for questions and assistance on avoiding discontinuation of water service, DWP’s Customer Service staff can be reached at (909) 866-5050 or in person at 41972 Garstin Drive, Big Bear Lake, Monday through Friday from 8:00 a.m. to 4:30 p.m. except on legal holidays.

1.52 DISCONTINUATION OF MASTER METERED RESIDENTIAL WATER SERVICE FOR NONPAYMENT Commented [LE7]: New policy to be compliant with SB 998.

1.52 (a) The DWP will not discontinue master metered residential service for nonpayment until a payment by a Customer has been delinquent for at least sixty (60) days.

1.52 (b) Five (5) days after the payment due date, the DWP will mail a late notice to the customer of record.

1.52 (c) At least fifteen (15) days before discontinuation of water service, the DWP will visit the master metered residential structure or mobile home park and make a reasonable, good faith effort to contact an adult person living at the service address. The DWP will post copies of the final notice of imminent discontinuation of master metered residential service for nonpayment, including DWP’s policy for discontinuation of master metered residential water service for nonpayment, in multiple languages as required by law.

(1) The notice will inform the master metered residential occupants that they have the right to become customers, individually or together with any or all of the other tenants of the property, to whom the service will then be billed, and that they may not be required to pay the delinquent amount on the account.

(2) The DWP will not make service available to master metered residential occupants unless the master metered residential occupants agree to the terms and conditions of service and meet the requirements of law.

(3) The DWP will also mail final notice of imminent discontinuation of residential service for nonpayment to the customer of record.

1.52(d) The DWP will not discontinue master metered residential water service for nonpayment under the following circumstances:

(1) When the customer’s indebtedness is owed to another public agency or utility;

(2) If a delinquent account relates to another property owned, managed, or operated by the customer of record; or

Page 32 ITEM 3.2

(3) If a public health or building officer certifies that termination would result in a significant threat to the health or safety of the master metered residential occupants or the public.

1.52 (e) If the customer cannot make their payment within sixty (60) days after the payment due date, the customer may contact the DWP by telephone or in person prior to the due date on the final notice and request:

(1) An extension of time to make their payment:

(A) A customer is limited to a maximum of two extension requests in a 12-month period.

(B) The extension may be no more than three (3) days after the termination date.

(2) A deferred, reduced, or alternative payment schedule, including an amortization of the delinquent master metered residential service charges.

(3) The alternative payment schedule must be signed by the account holder and a DWP representative to be valid.

1.52 (f) If the customer seeks review or appeal of their bill, the customer shall contact the DWP before the payment due date. DWP will investigate. If the investigation does not result in a resolution acceptable to the customer, the customer may seek review to the General Manager and subsequently may appeal to the Board. The DWP will provide written notice of the time and place of the appeal at least seven (7) days before the Board meeting. The decision of the Board is final. The DWP will not discontinue master metered residential service for nonpayment while an investigation or appeal is pending.

1.52 (g) The DWP will not discontinue master metered residential service for nonpayment if ALL the following conditions are met:

Page 33 ITEM 3.2

(1) The customer, or tenant of the customer, submits to the DWP certification of a primary care provider, that discontinuation of master metered residential service would be life threatening or pose a serious threat to the health and safety of a resident of the premises where the master metered residential service is provided; and

(2) The customer states that they are financially unable to pay for master metered residential service within DWP’s normal billing cycle; and

(3) The customer is willing to enter into an alternative payment schedule.

1.52 (h) If conditions in 1.52(f) are met, DWP will offer the customer an alternative payment schedule once in a twelve (12) month period.

(1) The alternative payment schedule must be signed by the account holder and a DWP representative to be valid.

1.52 (i) The DWP will make available to its master metered residential customers who are 65 years of age, or who are dependent adults who have physical or mental limitations that restrict their ability to carry out normal activities or to protect their rights, a third-party notification service whereby the DWP will attempt to notify a person designated by the customer to receive notification when the customer’s account is past due and subject to discontinuation.

1.52 (j) The DWP will not discontinue water service for nonpayment on a Saturday, Sunday, legal holiday, or at any time during which the DWP office is not open to the public.

1.52 (k) For customers whose water service has been discontinued or for questions and assistance on avoiding discontinuation of water service, DWP’s Customer Service staff can be reached at (909) 866-5050 or in person at 41972 Garstin Drive, Big Bear Lake, Monday through Friday from 8:00 a.m. to 4:30 p.m. except on legal holidays.

1.52 (l) If you need legal aid services, you may contact Inland Counties Legal Services, Inc. in person at 455 N. D Street, San Bernardino, CA 92401 or by phone at (888) 245-4257.

Page 34 ITEM 3.2

1.53 DISCONTINUATION OF COMMERCIAL WATER SERVICE FOR NONPAYMENT Commented [LE8]: To document Commercial Policy.

1.53 (a) The DWP will not discontinue commercial service for nonpayment until a payment by a Customer has been delinquent for at least nineteen (19) days.

1.53 (b) Five (5) days after the payment due date, the DWP will mail a late notice to the customer of record.

1.53 (c) At least seven (7) days before discontinuation of water service, the DWP will visit the property and make a reasonable, good faith effort to inform the occupants. The DWP will leave with the occupant or in a conspicuous place, final notice of imminent discontinuation of commercial water service for nonpayment.

1.53 (d) If the customer seeks review or appeal of their bill, the customer shall contact the DWP before the payment due date. DWP will investigate. If the investigation does not result in a resolution acceptable to the customer, the customer may seek review to the General Manager and subsequently may appeal to the Board. The DWP will provide written notice of the time and place of the appeal at least seven (7) days before the Board meeting. The decision of the Board is final. The DWP will not discontinue commercial service for nonpayment while an investigation or appeal is pending.

1.53 (e) The DWP will not discontinue water service for nonpayment on a Saturday, Sunday, legal holiday, or at any time during which the DWP office is not open to the public.

1.53 (f) For customers whose water service has been discontinued or for questions and assistance on avoiding discontinuation of water service, DWP’s Customer Service staff can be reached at (909) 866-5050 or in person at 41972 Garstin Drive, Big Bear Lake, Monday through Friday from 8:00 a.m. to 4:30 p.m. except on legal holidays.

Page 35 ITEM 3.2

RESOLUTION NO. DWP 2019-XX

A RESOLUTION OF THE BOARD OF WATER AND POWER COMMISSIONERS OF THE CITY OF BIG BEAR LAKE, DEPARTMENT OF WATER AND POWER, COUNTY OF SAN BERNARDINO, STATE OF CALIFORNIA, ADOPTING REVISIONS AND ADDITIONS TO THE RULES AND REGULATIONS FOR WATER SERVICE

WHEREAS, the City of Big Bear Lake was incorporated on November 28, 1980; and

WHEREAS, the City of Big Bear Lake did adopt its Charter in 1982; and

WHEREAS, the electors of the City did in 1985 adopt an amendment to that Charter which created the City of Big Bear Lake, Department of Water and Power (DWP); and

WHEREAS, Section 13.24.110, paragraph D of the Big Bear Lake Municipal Code authorizes the Board of Water and Power Commissioners (the Board) of the City of Big Bear Lake, Department of Water and Power (DWP) to adopt all necessary rules and regulations for the provision of water service; and

WHEREAS, the Board has reviewed the proposed revisions and additions to the rules and regulations for water service, which incorporate the new SB 998 discontinuation of residential service for nonpayment requirements; and

WHEREAS, the Board wishes to incorporate the proposed revisions and additions to DWP’s Rules and Regulations for Water Service;

NOW, THEREFORE BE IT RESOLVED by the Board of Water and Power Commissioners of the City of Big Bear Lake, Department of Water and Power hereby adopts the revisions and additions to DWP’s Rules and Regulations for Water Service attached hereto as Exhibit “A.”

PASSED, APPROVED, AND ADOPTED this 24th day of September 2019.

AYES: NOES: ABSTAIN: ABSENT:

______Robert Tarras, Chair DWP Board of Commissioners

ATTEST:

______Leeanne Eagleson, Board Secretary DWP Board of Commissioners

Page 36 EFFECT OF SENATE BILL 998 ON DWP’S BILLING CYCLE ITEM 3.2 Page 37 ITEM 3.2

Page 38 INDIVIDUALLY METERED RESIDENTIAL CURRENT BILLING CYCLE

• OCTOBER 1 BILLING DATE (DUE 28 DAYS) • OCTOBER 29 PAYMENT DUE DATE (NEXT DAY MAIL REMINDER) • OCTOBER 30 MAIL REMINDER NOTICE (DUE 10 DAYS) • NOVEMBER 12* REMINDER NOTICE DUE DATE (NEXT DAY DOOR TAG) • NOVEMBER 13 VISIT SERVICE ADDRESS, DOOR TAG ($15 FEE, DUE 10 DAYS) • NOVEMBER 25** TAG/FINAL NOTICE DUE DATE (NEXT DAY LOCK OFF) • NOVEMBER 26 LOCK OFF, MAIL LETTER ($35 FEE) • DECEMBER 2 NEXT BILLING DATE 55 DAYS TO LOCK OFF ITEM 3.2 Page 39 *November 11th - Veteran’s Day Holiday **Weekend INDIVIDUALLY METERED RESIDENTIAL SB 998 BILLING CYCLE

• OCTOBER 1 BILLING DATE (DUE 15 DAYS) • OCTOBER 16 PAYMENT DUE DATE (21 DAYS LATER MAIL REMINDER) • NOVEMBER 6 MAIL REMINDER NOTICE (DUE 10 DAYS) • NOVEMBER 18* REMINDER NOTICE DUE DATE (18 DAYS LATER DOOR TAG) • DECEMBER 2 NEXT BILLING DATE • DECEMBER 6 VISIT SERVICE ADDRESS, DOOR TAG ($15 FEE, DUE 11 DAYS) • DECEMBER 17 TAG/FINAL NOTICE DUE DATE (NEXT DAY LOCK OFF) • DECEMBER 18 LOCK OFF, MAIL LETTER ($35 FEE) 75 DAYS TO LOCK OFF ITEM 3.2 Page 40 * Weekend ITEM 3.2

Page 41 MASTER METERED RESIDENTIAL CURRENT BILLING CYCLE

• SEPTEMBER 26 BILLING DATE (DUE 19 DAYS) • OCTOBER 15 PAYMENT DUE DATE (NEXT DAY MAIL REMINDER) • OCTOBER 16 MAIL REMINDER NOTICE (DUE 7 DAYS) • OCTOBER 23 REMINDER NOTICE DUE DATE (NEXT DAY DOOR TAG) • OCTOBER 24 VISIT SERVICE ADDRESS, DOOR TAG ($15 FEE, DUE 15 DAYS) • OCTOBER 26 NEXT BILLING DATE • NOVEMBER 8 TAG/FINAL NOTICE DUE DATE (NEXT DAY LOCK OFF) • NOVEMBER 12* LOCK OFF, MAIL LETTER ($35 FEE) 45 DAYS TO LOCK OFF ITEM 3.2 Page 42 *November 11th - Veteran’s Day Holiday MASTER METERED RESIDENTIAL SB 998 BILLING CYCLE

• SEPTEMBER 26 BILLING DATE (DUE 15 DAYS) • OCTOBER 11 PAYMENT DUE DATE (5 DAYS MAIL REMINDER) • OCTOBER 16 MAIL REMINDER NOTICE (DUE 7 DAYS) • OCTOBER 23 REMINDER NOTICE DUE DATE (35 DAYS LATER DOOR TAG) • OCTOBER 29 NEXT BILLING DATE • NOVEMBER 27 NEXT BILLING DATE • NOVEMBER 27* VISIT SERVICE ADDRESS, DOOR TAG ($15 FEE, DUE 11 DAYS) • DECEMBER 10 TAG/FINAL NOTICE DUE DATE (NEXT DAY LOCK OFF) • DECEMBER 11 LOCK OFF, MAIL LETTER ($35 FEE) 75 DAYS TO LOCK OFF ITEM 3.2 Page 43 *November 28th & 29th - Thanksgiving Holiday **Weekend COMMERCIAL CURRENT BILLING CYCLE

• SEPTEMBER 26 BILLING DATE (DUE 19 DAYS) • OCTOBER 15 PAYMENT DUE DATE (NEXT DAY MAIL REMINDER) • OCTOBER 16 MAIL REMINDER NOTICE (DUE 7 DAYS) • OCTOBER 23 REMINDER NOTICE DUE DATE (NEXT DAY DOOR TAG) • OCTOBER 24 VISIT SERVICE ADDRESS, DOOR TAG ($15 FEE, DUE 7 DAYS) • OCTOBER 26 NEXT BILLING DATE • OCTOBER 31 TAG/FINAL NOTICE DUE DATE (NEXT DAY LOCK OFF) • NOVEMBER 1 LOCK OFF, MAIL LETTER ($35 FEE) 35 DAYS TO LOCK OFF ITEM 3.2 Page 44 COMMERCIAL NEW BILLING CYCLE

• SEPTEMBER 26 BILLING DATE (DUE 15 DAYS) • OCTOBER 11 PAYMENT DUE DATE (5 DAYS MAIL REMINDER) • OCTOBER 16 MAIL REMINDER NOTICE (DUE 7 DAYS) • OCTOBER 23 REMINDER NOTICE DUE DATE (NEXT DAY DOOR TAG) • OCTOBER 24 VISIT SERVICE ADDRESS, DOOR TAG ($15 FEE, DUE 7 DAYS) • OCTOBER 26 NEXT BILLING DATE • OCTOBER 31 TAG/FINAL NOTICE DUE DATE (NEXT DAY LOCK OFF) • NOVEMBER 1 LOCK OFF, MAIL LETTER ($35 FEE) 35 DAYS TO LOCK OFF ITEM 3.2 Page 45 ITEM 3.2

Page 46 ITEM 3.3

AGENDA REPORT

Service, Quality, Community

DATE: September 24, 2019

TO: Board of Commissioners

FROM: Reginald A. Lamson, General Manager

PREPARED BY: Rachel Franklin, Human Resources / Risk Management

RE: Security Services Upgrades

Background

Security for the DWP main office and warehouse located at 41572 Garstin Drive are currently provided by All Protection Services including alarm, monitoring, and access services. The last upgrade to the system was completed in the winter of 2010.

Due to continuing technical problems arising from an antiquated system, staff solicited bids for a system upgrade. (See Exhibit A - Scope of Services)

Staff contacted four alarm companies requesting quotes for services: • ADT – does not provide government monitoring services and will not provide continuing service for installed products without monitoring • All Protection Alarm – provided price quotes (See Exhibit B) • Lake Alarm – visited site but did not provide quote for services • Mountain Alarm – declined to provide quote for services

All Protection Alarm was the only company to provide quotes for services and upgrades to our system. DWP currently uses All Protection Alarm and has been satisfied with their customer service, promptness, and flexibility.

All Protection Alarm provides a protection plan called Quality Assurance as an option with their provided quotes for services. This service provides discounted service calls ($30 per hour instead of $115 per hour), theft warranty, parts & labor costs, false alarm coverage, upgrade coverage, and a 51% discount on the camera monitoring system. This service is optional for the camera monitoring system upgrade proposed for our office lobby, parking lot, and warehouse.

Financial Impact

The FY19/20 Budget included funding of $8,500 for the upgrade of a new alarm and camera system in account #10-98-9905, as well as, funding of $215 per month for Access Control and Video monitoring services in account #20-98-6330.

Page 47 ITEM 3.3

Security Services Upgrades September 24, 2019 Page 2 of 2

Recommendation

Staff is requesting the Board consider reviewing and approving Camera and Alarm Service upgrades in the total amount of $6,735 with monthly monitoring services of $149.90 from All Protection Alarm.

Page 48 EXHIBIT A ITEM 3.3 DEPARTMENT OF WATER

Service, Quality, Community

Alarm Installation and Monitoring Scope of Service

The City of Big Bear Lake Department of Water and Power (DWP) is requesting proposals for Alarm Installation and Monitoring services for our main office and warehouse location at 41972 Garstin Drive Big Bear Lake, CA 92315. Monitoring services are to be provided twenty-four hours a day, seven days a week. The DWP’s business hours are Monday through Friday from 8:00am to 4:30pm.

Prior to the start of services, the DWP will require a fully executed contract (provided by the DWP) and proof of insurance naming the DWP as additional insured. The DWP’s minimum insurance requirements are general liability insurance ($1M per occurrence and $2M aggregate), automobile insurance ($1M), and workers compensation insurance ($1M).

The minimum requirements to be included in the scope of service include:

• Upgrade of 1 control panel capable of controlling 4 door strikes • Upgrade of cellular communicator • Expansion of control panel to 32 zones • Replacement of 3 existing keypads • Replacement of 4 existing card readers compatible with control panel • 100 Keyfobs compatible with card readers and control panel • 2-3 outside security cameras capable of remote mobile monitoring and recording • 2 inside security cameras capable of remote mobile monitoring and recording • Installation Fees • Monthly Service Fees i. 24 hour UL Certified Monitoring ii. Access Control Managed Services iii. Wireless Communication iv. Local Trouble-shooting personnel

Thank you in advance for your time in providing the DWP with a proposal for alarm services. Page 1 of 1

Department of Water, City of Big Bear Lake 41972 Garstin Drive, P.O. Box 1929 · Big Bear Lake, CA 92315-1929 · Phone 909/866-5050 · Fax 909/866-3184 · www.BBLDWP.com This institution is an equal opportunity provider and employer.

Page 49 ITEM 3.3

Exhibit B SONITROL: VERIFIED ELECTRONIC SECURITY

August 26, 2019

Sonitrol of San Bernardino Mountains Quote Prepared For: BIG BEAR LAKE DEPARTMENT OF WATER AND POWER Location Contact: RACHEL FRANKLIN 41972 GARSTIN DRIVE BIG BEAR LAKE , CA 92315 Phone: 909-866-3184 [email protected]

Bradley Reid Security Consultant All Protection Alarm 909-261-5715 State Agency: BSIS and CSLB License: ACO6939 41937 Big Bear Blvd. Big Bear Lake, CA 92315

BIG BEAR LAKE DEPARTMENT OF WATER AND POWER

Recommended Security Proposed: 4-lnfinias Single Door Controller Installed at each Door

4-lnfinias Surface Mount Box Installed at Each Door to House Door Controller

2-D-UPS 1000VA UPS Battery Backup

2-TREDNET 8 Port POE Switch Connects each Door Controller to the Network Devices Installed in the IT Room and the Warehouse

50-lnfinus Access Cards

50-lnfinius Keyfobs

One Time Installation Investment: $3,338.00 Monthly Services Investment: $99.95 Includes: - Access Control Managed Services - Access Control Quality Assurance

PO BOX 1929 BIG BEAR LAKE CA 92315

Price quote good for 60 days.

We appreciate the opportunity to serve you. We will order the equipment and set an installation date with a signed client agreement. Final payment, including applicable taxes, is due upon the completion of work outlined in this proposal document.

41937 Big Bear Blvd • Big Bear Lake, CA 92315 • 909-866-6586 • Fax 909-866-0891

Page 50 ITEM 3.3 ALL PROTECTION Exhibit B A L A R M A VYANET OPERATING GROUP, INC. COMPANY

September 18, 2019

All Protection Alarm Quote Prepared For: DEPARTMENT OF WATER AND POWER Location Contact: RACHEL FRANKLIN 41972 GARSTIN DRIVE BIG BEAR LAKE , CA 92315 Phone: 909-866-5050 RFRANKLIN@BBLDWP .COM

Brad Reid Security Consultant All Protection Alarm 909-261-5715 State Agency: BSIS and CSLB License: CCB953932, ACO6927 41937 Big Bear Blvd. Big Bear Lake, CA 92315

DEPARTMENT OF WATER AND POWER

Recommended Security Proposed: 1-Honeywell 8 Channel NVR 4 Terabyte Hard Drive

5-Honeywell IP Camera with 200' Infrared 1080p

1-Battery Backup UPS system

Adding a camera in the future may be billed under service for approximately $499.00 per camera depending on availability of models.

One Time Installation Investment: $3397.00 Monthly Services Investment: $49.95 Includes: - Video Quality Assurance

PO BOX 1929 BIG BEAR LAKE CA 92315

Price quote good for 30 days.

41937 Big Bear Blvd. • P.O. Box 6845 • Big Bear lake. CA 92315 • 909.866.6586 • Fax 909.866.0891 • www.allprotectionalarrn.corn

Page 51 ITEM 3.3

Exhibit B

A:LL PROTa<:TION _A L A S:l M .,I, YY),IC.( l OP(.11 .1.ll ~(l 4ADIIP, su C01'J>.\1t1

• WHATYOUCANEXPECT • Vyanet Quality Assurance covers most service issues, repairs, and necessary upgrade parts and labor costs for your security system while also providing additional warranty benefits. See below for details.* @ 0 $10,000.00 THEFT PARTS & LABOR COMMUNICATIONS LOSS WARRANTY GUARANTEE UPGRADE COVERAGE

We will pay up to $10,000.00 Covers all repair parts, Covers all parts and labor expenses of any loss, in a protected equipment, and labor costs. to restore radio communication and monitored area, if a This excludes batteries, trip installed as part of the alarm system forced entry is undetected fees, and problems caused by due to communication industry due to a malfunction of acts of God or misuse. advances that may disrupt your your security equipment. monitoring connection. ** ® @) EMERGENCY SERVICE FALSE ALARM PERFORMANCE GUARANTEE COVERAGE GUARANTEE

Diagnosis of any technical In the event of a false alarm due to a You can re.quest a qualified support issue, by a qualified system error, we will pay up to $150 in service technician to service technician, within fines if we are unable to successfully professionally test and inspect 24 business hours from the advocate for the removal of said fines. your security system and time of your emergency 111is does not cover fines incurred due ensure it is working at peak service request. to personnel, communications performance once annually. companies, or acts of God.

*Except as stated in this Commitment, the terms of the Client Agreement apply - ** Excludes batteries and trip foes

Page 52 ITEM 3.4

AGENDA REPORT

Service, Quality, Community

DATE: September 24, 2019

TO: Board of Commissioners

PREPARED BY: Reginald A. Lamson, General Manager

Resolution No. DWP 2019-XX – Adopt Santa Ana Watershed Project Authority (SAWPA) One Water One Watershed (OWOW) RE: Plan Update 2018

Background: The Santa Ana Watershed Project Authority (SAWPA) is the Santa Ana River Watershed Integrated Regional Water Management (IRWM) Group which has the responsibility for developing and implementing the IRWM Plan and applying for regional funding through the California Department of Water Resources (DWR) IRWM Program. SAWPA’s sub-committee, One Water One Watershed (OWOW) is responsible for updating the IRWM Plan for the Santa Ana River Watershed, which Bear Valley is a part of.

The OWOW Plan is the planning document that outlines a sustainable water future for the region over a 20-year time horizon. OWOW works with all of the water agencies within the watershed to group similar projects together to more efficiently serve the entire region. DWP staff participated in the development of the OWOW Plan Update through stakeholder meetings held by SAWPA. On February 19, 2019, the SAWPA Board of Commissioners adopted the OWOW Plan Update 2018.

DWP is a partner on the Replenish Big Bear Project and the Regional Comprehensive Landscape Rebate Program and is one of the group members pursuing grant funding through DWR’s IRWM Implementation Grant Program. The Replenish Big Bear Project was ranked as the number one project based on the IRWM Plan Scoring Criteria and is eligible to apply for approximately $4,500,000 in IRWM Implementation Grant funding from Proposition 1. The Regional Comprehensive Landscape Rebate Program was also ranked high based on the IRWM Plan Scoring Criteria and is eligible to apply for approximately $2,700,000 in IRWM Implementation Grant funding from Proposition 1. In order to be eligible for this grant funding, each participating agency must adopt the current SAWPA OWOW Plan Update 2018 IRWM Plan.

Financial Impact: The Replenish Big Bear group of agencies and the DWP could receive over $5,000,000 in grant funding to help fund the Replenish Big Bear Project and DWP’s conservation programs.

Page 53 ITEM 3.4

SAWPA OWOW Plan Update 2018 September 24, 2019 Page 2 of 2

Recommendation: Staff recommends the Board approves Resolution No. DWP 2019-XX, adopting the SAWPA OWOW Plan Update 2018 IRWM Plan.

Page 54 ITEM 3.4

RESOLUTION NO. DWP 2019-XX A RESOLUTION OF THE BOARD OF WATER AND POWER COMMISSIONERS OF THE CITY OF BIG BEAR LAKE, DEPARTMENT OF WATER AND POWER, COUNTY OF SAN BERNARDINO, STATE OF CALIFORNIA ADOPTING THE SANTA ANA WATERSHED PROJECT AUTHORITY ONE WATER ONE WATERSHED PLAN UPDATE 2018, THE INTEGRATED REGIONAL WATER MANAGEMENT PLAN FOR THE SANTA ANA RIVER WATERSHED

WHEREAS, the City of Big Bear Lake, Department of Water and Power is a partner on the Replenish Big Bear Project and the Regional Comprehensive Landscape Rebate Program and is pursuing grant funding through the California Department of Water Resources (DWR) Integrated Regional Water Management (IRWM) Implementation Grant Program. WHEREAS, the Santa Ana Watershed Project Authority (SAWPA) is the Santa Ana River Watershed IRWM Regional Water Management Group which has the responsibility for developing and implementing the IRWM Plan; and applying for regional funding through the DWR IRWM Program. WHEREAS, City of Big Bear Lake, Department of Water and Power staff participated in the development of the IRWM Plan through stakeholder meetings held by SAWPA. WHEREAS, Replenish Big Bear was ranked as the number one project based on the IRWM Plan Scoring Criteria and is eligible to apply for approximately $4,500,000 in IRWM Implementation Grant from Proposition 1, Round 1 funding. WHEREAS, the Regional Comprehensive Landscape Rebate Program was also ranked highly based on the IRWM Plan Scoring Criteria and is eligible to apply for approximately $2,700,000 in IRWM Implementation Grant from Proposition 1, Round 1 funding. WHEREAS, as a condition of the grant funding, the DWR requires that all project sponsors adopt their regional IRWM Plan. The One Water One Watershed (OWOW) Plan Update 2018 is the IRWM Plan for the Santa Ana River Watershed. The OWOW Plan is the planning document that outlines a sustainable water future for the region over a 20-year time horizon. On February 19, 2019, the SAWPA Board of Commissioners adopted the OWOW Plan Update 2018. NOW, THEREFORE, the Governing Board of City of Big Bear Lake, Department of Water and Power does hereby adopt the current SAWPA OWOW Plan Update 2018 Integrated Regional Water Management Plan.

Page 55 ITEM 3.4

PASSED, APPROVED, AND ADOPTED this 24th day of September 2019.

AYES: NOES: ABSTAIN: ABSENT:

______Bob Tarras, Chair DWP Board of Commissioners

ATTEST:

______Leeanne Eagleson, Board Secretary DWP Board of Commissioners

Page 56 ITEM 3.5

AGENDA REPORT

Service, Quality, Community

DATE: September 24, 2019

TO: Board of Commissioners

FROM: Reginald A. Lamson, General Manager

PREPARED BY: Rachel Franklin, Human Resources / Risk Management

RE: Resolution No. DWP 2019-XX – Leave Donation Policy

Background

The DWP currently uses the City of Big Bear Lake’s Leave Donation Policy. As part of an on- going project, staff has been working to update and create DWP specific polices due to recommendations from our insurance provider, CJPIA, and to ensure consistent practices are followed within the DWP. The proposed DWP Leave Donation Policy (Exhibit A) has been modified from the original City policy (Exhibit B).

To provide additional assistance to employees who are dealing with a long-term serious illness/injury, the following changes to the original City policy are suggested:

• Eliminating the maximum donation limit of 16 hours of sick leave at the converted rate to each receiving employee • Eliminating the maximum donation limit of 80 total hours, per qualifying event, in a 12- month period • Adding the language: “The affected employee may retain a combined total of 24 hours of vacation, personal leave, administrative leave, or comp time on the books and remain eligible to use donated time.” • Changing: “An employee may donate as much vacation or ETO leave as the receiving employee is eligible to receive” to “An employee may donate as much vacation, personal, administrative, or PTO leave as he or she wishes”. • Eliminating all reference to City or Fire Department personnel

Staff is requesting the Board consider reviewing and approving the proposed DWP Policy #2019-XX.

Financial Impact

None expected.

Page 57 ITEM 3.5

Resolution No. DWP 2019-XX – Leave Donation Policy September 24, 2019 Page 2 of 2

Recommendation

Please discuss and consider adopting Resolution No. DWP 2019-XX, which approves DWP Policy #2019-XX – Leave Donation Policy.

Page 58 EXHIBIT A ITEM 3.5

EPARTMENT OF ATER D W

Service, Quality, Community

City of Big Bear Lake, Dept. of Water & Power Leave Donation Policy Policy #2019-XX

Policy #2019-XX Leave Donation Policy Established: Resolution 2019-XX adopted September 24, 2019 Date Last Amended: Legacy policy from the City of Big Bear Lake, April 11, 2002

Objective: To provide guidelines for the donation of leave time to protect employees suffering from serious illness or injury, as defined under this policy, from financial hardship as a potential result of lost wages.

Overview: The City of Big Bear Lake, Department of Water & Power (DWP) has developed a policy to enable employees the option to choose to donate leave time to other employees who have exhausted their leave balances as a result of serious illness/injury, as defined by the Family Medical Leave Policy or upon approval of the DWP.

Eligibility to Donate Leave Time: All regular full-time and part-time DWP employees who have available leave balances.

Eligibility to Receive Donated Leave Time: All regular full-time and part-time DWP employees who have exhausted their available leave balances per this policy’s guidelines.

Request: A Leave Donation Request will be initiated by the employee who is dealing with a serious illness/injury. The reason for the request must be put in writing to the Human Resources Department. (Attachment A – Employee Leave Donation Request Form)

Donation Limits: An employee may donate sick leave as long as; the employee retains a minimum of 80 hours of sick leave on the books at the time the leave is donated. All other leave types do not have to retain a minimum balance. There is not a maximum

donation limit. All leave donations must be approved by the General Manager and Human Resources. Procedure: 1. The employee who is dealing with a serious illness/injury will complete a Leave Donation Request Form. The reason for the request must be put in writing and the Form must be delivered to the Human Resources Department. The Leave Donation Request will remain confidential. (Attachment A – Leave Donation Request Form) 2. The Human Resources Department will review the request and respond in writing, within one week, with the determination of the eligibility of the Leave Donation request. The Human Resources Department’s decision is final and non-grievable. (Attachment B – Leave Donation Request Approval) 3. Upon approval of the request and with permission of the employee who is dealing with a serious illness/injury, the Human Resources Department will issue a statement to regular status employees to inform them that leave donations are being accepted on behalf of the named employee. (Attachment C – DWP Leave Donation Request) 4. The recipient employee is not eligible to use the donated time until all his/her leave that can be used for this type of absence are exhausted. A combined total of 24 hours of vacation, personal leave, administrative leave, or comp time may be kept on the books at the time of the donation request. The request for leave can be made prior to the exhaustion of the recipient employee's leave balances. 5. There is no limit for the amount of leave donated as long as, the donating employee retains 80 hours of sick leave on the books. 6. An employee may donate as much vacation, personal, administrative, comp time, or PTO leave as they wish. 7. Donations of leave will be converted to the receiving employee’s hourly rate; a pro-rated amount of leave will be credited to the receiving employee’s leave balance and deducted from the donating employee's applicable leave balance. 8. Employees wishing to donate leave must fill out a Leave Donation Form (Attachment D – Leave Donation Form) indicating the amount and type of leave to be donated, and the person to which, the leave time is to be donated. The Leave Donation Form will be reviewed for compliance to this policy by the Human Resources Department, and if found in compliance will credit the leave transfer on the next payroll run. 9. If the employee dealing with a serious illness/injury recovers prior to exhausting the donated leave bank of time, then the unused leave will be credited back to the donating employees’ account on a pro-rated amount of all time donated. 10. All donations of leave time are final and may not be rescinded.

Page 60 ATTACHMENT A ITEM 3.5 DEPARTMENT OF WATER

Service, Quality, Community

EMPLOYEE LEAVE DONATION REQUEST FORM

Complete this form to request donation of leave time from other employees due to the exhaustion of your leave balances as a result of a serious illness/injury, as defined in the Leave Donation Policy.

Employee Name

Reason for Request:

The Human Resources Department will respond to your request in writing, within a week, as to the determination of the eligibility of your leave donation request. The Human Resources Department’s decision is final and non-grievable.

If approved, I understand that I will not be eligible to use donated leave time until all my leave balances that must be used for my absence have been exhausted. However, the request for leave donation may be made prior to the exhaustion of my leave balance.

Employee Signature Date

Human Resources Approval Date General Manager Approval Date

Encl. Leave Donation Policy [Type here] [Type here] Attachment A Page 61 ITEM 3.5 ATTACHMENT B DEPARTMENT OF WATER

Service, Quality, Community DATE:

TO:

FROM: Human Resources

SUBJECT: LEAVE DONATION REQUEST APPROVAL

Your request for leave donation has been approved, and is subject to the following criteria:

• You are not eligible to use the donated time until your own leave balances have been exhausted except a combined total of 24 hours of vacation, personal leave, administrative leave, or comp time, per the Leave Donation Policy. • Donations of leave will be converted to your hourly rate and credited to your leave balance. • You will have to grant permission, below, for Human Resources to issue a statement to employees to let them know that leave donations are being accepted. Please check one of the following:

 I grant permission for Human Resources to issue a statement to regular status employees to let them know that leave donations are being accepted on my behalf due to a serious illness/injury or approved reason. I understand that no specific information regarding the reason for my leave will be disclosed to the employees.

 No, I do not want to have a request for leave circulated at this time.

Employee Signature Date

Please return this form to the Human Resources Department in order to grant permission to issue a statement.

CC: Employee

[Type here] [Type here] Attachment B

Page 62 ITEM 3.5 ATTACHMENT C DEPARTMENT OF WATER

Service, Quality, Community DATE:

TO: All Employees

FROM: Human Resources

SUBJECT: LEAVE DONATION REQUEST

Leave donations are currently being accepted for due to the exhaustion of his/her leave balances as a result of a serious illness/injury or approved reason. Employees who wish to donate leave hours must meet the following criteria:

• An employee may donate sick leave, as long as, the employee retains a minimum of 80 hours (10 days) on the books at the time the leave is donated.

• Employees may donate as much vacation, comp-time, personal and admin leave as they desire.

• Donations of leave will be converted to the receiving employee’s hourly rate, a pro-rated amount of leave will be credited to the receiving employee’s leave balance and deducted from the donating employee’s applicable leave balance.

• Any unused portion of donated leave will be returned to the donators.

• All donations of leave time are final and may not be rescinded.

Employees wishing to donate leave must fill out a Leave Donation Form, indicating the amount and type of leave to be donated. Please see Human Resources if you would like to donate leave or if you would like additional information.

[Type here] [Type here] Attachment C

Page 63 ITEM 3.5 ATTACHMENT D DEPARTMENT OF WATER

Service, Quality, Community

LEAVE DONATION FORM

Complete this form to donate leave time to another employee due to the exhaustion of their leave balances as a result of a serious illness/injury, as defined in the Leave Donation Policy.

Donating Employee Name Receiving Employee Name

Leave Donations Please indicate the number of hours you would like to donate to the receiving employee listed above.

Sick Leave Vacation Leave Admin Leave Personal Leave Comp-Time The donating No limit No limit No limit Leave LEAVE employee must No limit DONATION retain a minimum of TYPE: 80 hours on the books at the time the leave is donated.

DONATION AMOUNT:

Donations of leave will be converted to the receiving employee’s hourly rate, a pro-rated amount of leave will be credited to the receiving employee’s leave balance and deducted from the donating employee’s applicable leave balance. Any unused portion of donated leave will be returned to the donator.

I understand that all donations of leave time are final and may not be rescinded.

Donating Employee Signature Date

[Type here] [Type here] Attachment D Page 64 EXHIBIT B ITEM 3.5

Page 65 EXHIBIT B ITEM 3.5

Page 66 ITEM 3.5

RESOLUTION NO. DWP 2019-XX

A RESOLUTION OF THE BOARD OF WATER AND POWER COMMISSIONERS OF THE CITY OF BIG BEAR LAKE, DEPARTMENT OF WATER AND POWER, COUNTY OF SAN BERNARDINO, STATE OF CALIFORNIA, ADOPTING POLICY #2019-XX, LEAVE DONATION POLICY

WHEREAS, the City of Big Bear Lake was incorporated on November 28, 1980; and

WHEREAS, the City of Big Bear Lake did adopt its Charter in 1982; and

WHEREAS, the electors of the City did in 1985 adopt an amendment to that Charter which created the City of Big Bear Lake, Department of Water and Power (DWP); and

WHEREAS, the Board of Commissioners (the Board) is empowered by the Charter Amendment to adopt wages, benefits, and policies for the DWP employees’ conditions of employment;

NOW, THEREFORE BE IT RESOLVED that the Board of Commissioners of the City of Big Bear Lake, Department of Water and Power hereby adopts the Leave Donation Policy effective September 24, 2019, attached hereto as Policy #2019-XX (Exhibit A);

PASSED, APPROVED, and ADOPTED this 24th day of September 2019.

AYES: NOES: ABSTAIN: ABSENT:

Robert Tarras, Chairman DWP Board of Commissioners ATTEST:

Leeanne Eagleson, Secretary DWP Board of Commissioners

Page 67 ITEM 3.5

Page 68 ITEM 3.6

AGENDA REPORT

Service, Quality, Community DATE: September 24, 2019

TO: Board of Commissioners

FROM: Reginald A. Lamson, General Manager

RE: Adopt Statutory Exemption and File Notice of Exemption as the Appropriate CEQA Environmental Determination for the Fawnskin Drive Pipeline Project

Background:

Tom Dodson and Associates (TDA) evaluated the segment of pipeline that will run along the existing graded alignment of Fawnskin Drive from just north of Oak Glen Road to the roadway intersection of Canyon Road. The approximate length of the 8-inch pipeline would be 1,750’ and it will exist within a private right-of-way. The CEQA statutory exemption for pipelines less than one mile in length (paragraph 21082.21(a) of the statute and Section 15282 (k) of the State CEQA Guidelines) apply for this Project. Thus, Tom Dodson & Associates recommends adoption of a statutory exemption for this project.

Financial Impact: None.

Recommendations:

1. Adopt a statutory exemption under the provisions of CEQA statutory exemption Section 15282 (k) 2. Authorize the General Manager to file the Notice of Exemption.

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TOM DODSON & ASSOCIATES Mailing Address: PO Box 2307, San Bernardino, CA 92406-2307 Physical Address: 2150 N. Arrowhead Avenue, San Bernardino, CA 92405 Tel: (909) 882-3612 ✦ Fax: (909) 882-7015 ✦ Email: [email protected]

MEMORANDUM

September 16, 2019

From: Tom Dodson

To: Mr. Reggie Lamson

Subj: Request for review and approval of Statutory Exemption as compliance for CEQA for the new Fawnskin Drive Water Pipeline City of Big Bear Lake Department of Water and Power

Big Bear Lake Department of Water and Power (Department) supplies drinking water to the unincorporated mountain community of Fawnskin in San Bernardino County. The Department proposes to install a short length of water pipeline along the existing graded alignment of Fawnskin Drive as shown on the attached map. The Department proposes to install approximately 1,750 feet of 8-inch to 12-inich pipeline within the Fawnskin Drive right-of-way (ROW). This new pipeline will be installed using standard trench installation techniques. Once authorized, pipeline installation is forecast to require about 20 working days to install. The ground surface will be returned to its approximate elevation following construction.

After review of available procedures for compliance with the California Environmental Quality Act (CEQA), the Department concluded the CEQA statutory exemption for pipelines less than one mile in length (paragraph 21080.21(a) of the statute and Section 15282(k) of the State CEQA Guidelines is appropriate in this instance because the proposed project meets the qualification criteria contained in these CEQA references. The Department requested that Tom Dodson & Associates (TDA) evaluate this proposed action and recommend an appropriate environmental determination for compliance with the California Environmental Quality Act (CEQA). After careful review of the CEQA Statute and the State CEQA Guidelines, I recommended to the Department that it consider using the referenced Statutory Exemption. The applicable Statutory Exemption is defined in the CEQA Statute as follows. “This division does not apply to any project of less than one mile in length within a public street or highway or any other public right-of- way for the installation of a new pipeline or the maintenance, repair, restoration, reconditioning, relocation, replacement, removal or demolition of an existing pipeline...”

It is my opinion, and recommendation to the Department that the preceding circumstances apply to the proposed action defined above. Implementation of the proposed project will ensure that essential water service can be maintained in accordance with public health, safety and welfare requirements. Based on this review of the proposed

Page 70 ITEM 3.6

action, I conclude that it meets the criteria in paragraph 21080.21(a) and therefore it does not constitute a “project” under CEQA. Adoption of a Statutory Exemption based on the preceding findings and filing of the attached Notice of Exemption is the most appropriate determination to comply with CEQA for this action. Therefore, TDA had a biology survey conducted to ensure that no listed species occur within the graded roadway alignment. No listed or sensitive species were identified within this portion of the Fawnskin Drive ROW. Also, since the project area is now out of the bird nesting season, no limitations will affect installation of the new pipeline. Should you have any questions regarding this recommendation, please do not hesitate to contact me.

Tom Dodson

TD/cmc

Attachment

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Page 72 ITEM 3.6

NOTICE OF EXEMPTION BIG BEAR LAKE DEPARTMENT OF WATER AND POWER

To: San Bernardino County From: City of Big Bear Lake Clerk of the Board Department of Water and Power 385 North Arrowhead Avenue 41972 Garstin Drive San Bernardino, CA 92415 Big Bear Lake, CA 92315

Project Title: City of Big Bear Lake Department of Water and Power (BBDWP): Fawnskin Drive Water Pipeline Project

Project Location: The proposed pipeline alignment is located in the mountain community of Fawnskin. The new pipeline will be installed over about 1,750 lineal feet within the Fawnskin Drive right-of-way (ROW from just north of Oak Glen Road to the roadway intersection with Canyon Road.

Project Location - City: Unincorporated community of Fawnskin

Project Location - County: San Bernardino

Description of Nature, Purpose, and Beneficiaries of the Project: The purpose of the proposed project is to install a water line (8-inch to 12-inch diameter) that will provide enhanced water service to this portion of the Fawnskin community. This will ensure adequate water supply to the users along this alignment, including adequate fire flow.

Name of Public Agency Approving Project: Big Bear Lake Department of Water and Power

Name of Person or Agency Carrying Out Project: Big Bear Lake Department of Water and Power

Exempt Status: (Check One)

Ministerial (Sections 21080(b)(1); 15268) Declared Emergency (Sections 21080(b)(3); 15269(a)) Emergency Project (Sections 21080(b)(4); 15269(b)(c)) Categorical Exemption (Sections 21084; 15301(a) ✔ Statutory Exemption (Section 15282 (k))

Reasons why project is exempt: The State CEQA Guidelines provide a series of Statutory Exemptions for actions that have been deemed by the State Legislature not to be subject to the California Environmental Quality Act (CEQA), i.e. not a project under the CEQA Statute. The proposed action is the installation of an approximate 1,750 feet of new pipeline (8-inch to 12-inch diameter) that would allow continued delivery of adequate water supply along the length of this new pipeline. Statutory Exemption 15282 states: (k) The installation of new pipeline or maintenance, repair, restoration, removal, or demolition of the existing pipeline as set forth in Section 21080.21 of the Public Resources Code, as long as the project does not exceed one mile in length, The proposed action has been determined to fall within the scope of Statutory Exemption 15282(k). Therefore, this proposed action is not a “project” subject to CEQA or the State CEQA Guidelines.

Lead Agency Contact Person: Reginald Lamson Telephone: (909) 866-5050

Signature: Title: General Manager Date:

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Page 74 ITEM 3.7

AGENDA REPORT

Service, Quality, Community

DATE: September 24, 2019

TO: Board of Commissioners

PREPARED BY: Reginald A. Lamson, General Manager

RE: Award Fawnskin Drive Pipeline Project

Background The existing Canyon Road Pipeline, which is scheduled to be replaced as part of the 2018 USDA Pipeline Replacement Project, Phase I, is connected to the existing Fawnskin Drive Pipeline via a 6-inch steel pipeline that is within two residential properties. During the design of the Canyon Road Replacement Pipeline, it was determined that the 6-inch steel connection pipeline was not constructed within an easement. DWP can probably obtain easements from the two property owners but staff prefers to construct pipelines within road rights-of way. The pavement on Fawnskin Drive ends just north of the existing 6-inch AC pipeline. The road continues as a dirt road, along a private road and utility easement and connects to Canyon Road. Staff is proposing to construct a new 8-inch PVC pipeline, along the existing dirt road and ultimately connect to the proposed Canyon Road Pipeline.

The proposed Fawnskin Drive Pipeline has several advantages: 1) DWP will no longer have an active pipeline within private property; 2) The existing pipeline dead-ends on Fawnskin Drive and Canyon Road will be eliminated; 3) Fire flow along Fawnskin Drive and Canyon Road will be improved; and 4) Properties adjacent to the dirt portion of Fawnskin Drive will have hydrants for fire protection.

Staff has verified that the existing dirt road is constructed within the existing 40’-wide private road and utility easement. Staff has also contacted one of the owners of the 40’-wide private road and utility easement and they have tentatively approved the concept of granting the DWP an easement. Tom Dodson has begun the environmental work. Staff provided a site tour to three contractors and received their bids. Ideally, it would be good to construct the Fawnskin Drive Pipeline prior to construction of the proposed Canyon Road Pipeline, so the existing 6-inch steel pipeline that is within private property can be abandon when the proposed Canyon Pipeline is placed into service.

Listed below are the bids:

Romans Construction: $221,600 Apple Valley Construction: $280,119 Bear Valley Paving: $351,240

Page 75 ITEM 3.7

Fawnskin Drive Pipeline Project September 24, 2019 Page 2 of 2

Financial Impact: If approved, funding for this project will be transferred from unrestricted reserves to Capital Outlay – Mains and Services (Account No. 23-55-9265) in the amount of $221,600.

Recommendation: 1) Award the Fawnskin Drive Pipeline Project to Romans Construction, in the amount of $221,600 and budget internally for a 20% contingency for a total amount of $265,920. 2) Approve the budget adjustment attached.

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EXHIBIT "A"

BJV #______BUDGET ADJUSTMENTS - FY 2019-20

Contact Person: Reggie Lamson NET REVENUE CHANGED: Date Submitted: 9/24/2019 YES: X NO:

Board Amendment: X Amount +/(-): Admin. Amendment: $ (265,920) General Manager Signature: Source: Unrestricted Reserves

Description of Amendment:

Appropriate Reserves for Fawnskin Pipeline Extension

PRIOR AMENDED NAME DESCRIPTION ACCOUNT # BUDGET CHANGE +(-) BUDGET

Capital Outlay - Mains 23-55-9265 $ - $ 265,920 $ 265,920

- Total $ - $ 265,920 $ 265,920

Comments:

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Page 80 ITEM 3.8

AGENDA REPORT

Service, Quality, Community DATE: September 24, 2019

TO: Board of Commissioners

FROM: Reginald A. Lamson, General Manager

PREPARED BY: Danielle D. McGee, Chief Financial Officer

RE: Short-term Temporary Staffing – Customer Service

Background The DWP is continuing the process of converting its Customer Information System (CIS) and its Enterprise Resource Management System (ERP) to Tyler Incode 10. CIS went live the week of August 12th. The customer service and accounting departments have been working rigorously to address all anticipated and un-anticipated complications that have arisen during the transition. In addition to the conversion workload, all regularly assigned duties are also expected to be completed. Our meter exchange program is moving along at an accelerated pace with over 400 new radio read meters being installed per month. With the conversion to Tyler Incode there is a learning curve for inputting meter exchanges that has slowed the process. Staff is double checking procedures to make sure each step has been completed. It currently takes twice as long to input the exchanges than it did in the old system. Also, the rapid deployment of meters has required us to replenish inventory. Currently Tyler does not have an import tool for new meter IDs so each meter must be added to the CIS inventory manually. Tyler expects to develop a tool for importing this data in its next release. We recently received 427 5/8th meters that need to be manually entered into the system. Due to the workloads in the departments, the completion of certain tasks is being delayed. In February 2019, the Board authorized extending Sr. CSR, Diana (Di) Eichenlaub’s position for up to 10-months to accommodate the software conversion. This extension has been invaluable during the conversion, however, in January 2020, Di will be retiring. At the beginning of 2020, the Customer Service Department will experience a temporary leave of absence at the time the software conversion is anticipated to be completed. This will leave a temporary vacancy in regularly staffing resulting in only three CSRs available to handle all cashiering and customer service duties. During the Regular Board meeting on July 23, 2019, the Board authorized staff to hire a temporary employee for up to eight weeks to assist with the call volume and additional tasks associated with the software conversion. Staff believes it would be prudent to extend the temporary assignment for up to an additional 22 weeks (680 hours) to provide support to the customer service and accounting departments. Additional support for the department will be re-assessed during the temporary leave of absence.

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Temporary Appointment September 24, 2019 Page 2 of 2

Financial Impact If approved, the cost is expected to be approximately $17,000. Funding for this additional customer service position would be transferred to 20.90.6030 – Wages-Part-Time from unrestricted reserves. Recommendations 1. Consider authorizing extending the temporary employee to assist with department needs. 2. If approved, authorize the budget adjustment attached as Exhibit “A.”

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EXHIBIT "A"

BJV #______BUDGET ADJUSTMENTS - FY 2019-20

Contact Person: Dani McGee NET REVENUE CHANGED: Date Submitted: 9/24/2019 YES: X NO:

Board Amendment: X Amount +/(-): Admin. Amendment: $ (17,000) General Manager Signature: Source: Unrestricted Reserves

Description of Amendment:

Transfer funding for extension of temporary labor

PRIOR AMENDED NAME DESCRIPTION ACCOUNT # BUDGET CHANGE +(-) BUDGET

Wages- Part-time 20-90-6030 $ 8,000 $ 17,000 $ 25,000

- Total $ 8,000 $ 17,000 $ 25,000

Comments:

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Page 84 ITEM 3.9

AGENDA REPORT

Service, Quality, Community

DATE: September 24, 2019

TO: Board of Commissioners

FROM: Reginald A. Lamson, General Manager

PREPARED BY: Rachel Franklin, Human Resources/Risk Management

RE: Human Resources/Risk Management Report

HR Update

Staffing:

1. Congratulations to Roxann Abrahamson on her 1-year anniversary with DWP! 2. Congratulations to Dave Emig on his 13-year anniversary with DWP! 3. Congratulations to Danny Ent on his 30-year anniversary with DWP!

4. Interviews for the Financial Analyst are being held Sept. 26, 2019. Staff is optimistic with the pool of candidates Koff & Associates provided from their recruitment process. A temporary candidate is currently in the position until the recruitment process is complete.

Benefits:

1. Classification and Total Compensation Study – Koff & Associates (Koff) have received our edited versions of the job descriptions and are in the process of finalizing the drafts. Once reviewed by staff, the final drafts of the new job classifications will be presented to the Board for discussion and direction. Koff has also completed an initial compensation study for the job classifications. They have received additional information from staff and will be finalizing the draft compensation portion of the study as well.

Would the Board prefer staff to present the draft Koff report to the HR Committee prior to the final presentation of the Total Classification and Compensation Study to the full Board?

2. Open enrollment for the Employer Sponsored MassMutual 457 (b) Plan was held on Sept. 12, 2019. Staff feedback was very positive, and all documents have been submitted for processing. 100% of the staff is now participating in the 457 (b) Plan. Staff thanks the Board for providing the 1% match for this important program.

Miscellaneous:

1. September Staff Communications – “Live Well, Work Well” Getting Outside May Be the Key to Boosting Your Physical and Psychological Well-being

Page 85 ITEM 3.9

Human Resource Management Report September 24, 2019 Page 2 of 2 2. The Holiday Party is scheduled for December 6, 2019. Invitations and RSVPs will be sent out during October. Risk Update 1. Gate Valve Operations & Maintenance Training was held on Sept. 11, 2019 for staff with 15 employees in attendance. Employees received valuable information on the latest improvement with valve technology and CEU’s to help maintain their water certificates.

Page 86 ITEM 3.9

AGENDA REPORT

Service, Quality, Community

DATE: September 24, 2019

TO: Board of Commissioners

FROM: Reginald A. Lamson, General Manager

PREPARED BY: Sierra Orr, Water Conservation & Public Information Supervisor

RE: Water Conservation & Public Information Supervisor Report

In August, water production was 79.28 million gallons. The average for August over the previous five years was 76.87. The residential gallons-per-capita-day (RGPCD) was below average at 65.87. A snapshot of our water production and RGPCD is included. Again, based on readings from the dam there was no rainfall in August. A summary of our conservation activities is in table format on the following page. Meetings/Projects/Events I helped coordinate the Community Conversation About Water meeting held on September 9th. General Manager Lamson attended and spoke along with the other water related managers in the valley. Each speaker addressed questions raised during a Community Listening process conducted by the University of Irvine and funded by the Santa Ana Watershed Project Authority.

We are in the process of completing our annual Water Loss Audit which is due by the end of the month. Related to that effort, the State Water Resources Control Board recently released the draft economic model that will be used to “determine cost effective water loss reduction targets” to be imposed on all urban retail water suppliers. On September 23rd, the State held a Public Stakeholder Workgroup Meeting on the specifications. The BBLDWP will provide feedback to the State on the items requested.

A team of supervisors and management continue to run point on the Tyler Incode conversion. I have been contributing primarily through communications including, but not limited to, documenting and relaying known errors and resolutions, addressing customer concerns that extend beyond general customer service inquiries, creating conservation department procedures, drafting letters and the like.

Please let me know if you have any questions.

Page 87 ITEM 3.9

Conservation and Public Information Management Report September 24, 2019 Page 2 of 5

August 2019 Conservation Activities 516 Contacts regarding leaks and watering violations Department wide 18 Residential indoor efficiency surveys 0 Commercial indoor efficiency surveys 0 Outdoor irrigation and turf buyback surveys 43+ Inquiries into our toilet rebate program 12 Toilet rebates issued for a total 21 toilets and $1,950.00 1 Turf buyback issued for the removal of 806.87 square feet of grass at $403.43 13 Low flow showerheads distributed 30 Low flow faucet aerators distributed (24 bathroom and 6 kitchen)

BBLDWP Water Use Total Production in Million Gallons (MG) Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Total 2013 72.06 51.90 44.23 51.23 76.62 88.44 93.98 87.67 74.60 50.70 38.89 59.68 790.00 2014 45.48 39.80 39.89 45.69 63.69 83.60 92.33 81.17 74.36 63.56 44.02 48.26 721.85 2015 56.34 41.66 42.46 45.33 59.85 64.75 74.73 76.31 65.21 57.02 43.83 52.31 679.80 2016 66.4 51.63 39.74 35.48 54.75 73.38 90.11 76.59 68.56 55.80 40.85 51.02 704.31 2017 58.84 48.58 42.69 45.67 62.05 76.15 86.24 75.33 63.51 57.95 41.30 47.01 705.32 2018 49.63 41.53 39.63 44.99 60.65 70.38 84.46 74.95 70.32 50.39 42.63 50.41 679.97 2019 59.22 53.97 50.12 40.75 53.92 70.16 81.07 79.28 488.49

CY Avg. Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Change

+/- 2013 to 2018 -15.53 31.13% 19.98% 10.40% 12.18% 20.84% 20.42% 10.13% 14.51% 12.65% -5.74% -0.61% +9.62% ------

+/- 2013 to 2019 9.57% -13.74 17.82% 20.46% 29.63% 20.67% 11.82 - +3.99% - - - - - +13.32%

Residential Gallons Per Capita per Day (R-GPCD) Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec C/Y Avg. 2013 63.42 58.71 45.18 52.5 65.7 81.6 87 85.9 78.6 50.6 43.8 58.23 67.10 2014 40.4 46.6 34.8 43.5 57.10 76.91 85.22 79.26 78.11 63.19 49.41 46.96 58.46 2015 49.92 48.61 36.93 43.09 53.51 59.50 68.5 73.25 65.61 57.84 46.66 49.84 54.44 2016 58.45 56.5 37.75 32.71 48.18 69.77 83.20 70.05 67.32 55.42 43.25 48.38 55.92 2017 50.25 50.15 42.04 45.67 57.33 63.98 72.26 71.00 61.05 57.91 41.82 44.63 54.84 2018 43.1 42.16 37.52 43.21 52.13 59.76 73.49 69.64 62.47 44.77 39.40 43.78 50.95 2019 48.56 52.31 42.35 34.55 42.14 57.17 66.6 65.87 51.19

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Conservation and Public Information Management Report September 24, 2019 Page 3 of 5

Advertising KBHR September *Reused from previous recordings

DWP #1 Hi, this is Sierra with the City of Big Bear Lake Department of Water and I’m going to tell you something about yourself that you probably don’t know. Ready? … You drink dinosaur pee, but don’t worry, so do I, we all do. Once upon a time we learned the water cycle and you might remember it has something to do with rain and evaporation, but you may have forgotten that this cycle also explains why we continue to conserve water even when the drought is over. You see, no matter how many people there are on earth, we don’t just get to make more water. Water might fall from the sky, but it hasn’t always been there. That same water was once in a river or a stream before evaporating, … or getting slurped up by a velociraptor. Eventually it made its way through the earth and back to us where we pull it up through groundwater wells. If you think about it, it’s really pretty cool. If you want to learn ways to save, give us a call at (909) 866-5050 or visit BBLDWP.com. We appreciate your conservation efforts and we think the dinosaurs would too. #2

DWP & CSD Disasters don’t plan ahead, but you can. September is National Preparedness month and your local water agencies want to remind you that water plays a vital role when it comes to a crisis. Many of us don’t realize just how much water we use on a daily basis. Here in Big Bear that number is about 56 gallons per person per day, but that includes much more than the basics. In the event of an emergency you’ll need no less than 3 gallons per person and pet. An average adult needs between a half and three quarters of a gallon per day just for drinking, but keep in mind that doesn’t include water for cooking or bathing. Children, nursing mothers, those who are sick and anyone who wants to stay clean are going to need a bit more. Our water systems are extensive and both the Big Bear Lake DWP and Big Bear City CSD have multiple layers of protection in place, however, every person must be prepared in the event a disaster strikes. For more information visit ready.gov/water or call your local water agency.

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Conservation and Public Information Management Report September 24, 2019 Page 4 of 5

Grizzly

(September ads)

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Conservation and Public Information Management Report September 24, 2019 Page 5 of 5

Page 91 ITEM 3.9

AGENDA REPORT

Service, Quality, Community

DATE: September 24, 2019

TO: Board of Commissioners

FROM: Reginald A. Lamson, General Manager

PREPARED BY: Steve Wilson, Water Superintendent

RE: Water Superintendent’s Report

Congratulations to Danny Ent on his 30-year anniversary with DWP. Danny is our Transmission and Distribution Supervisor.

The Meter Department, with help from the T&D Department, is continuing to install meters in the Big Bear Lake area; we have 14,167 radio read meters installed. In August, the Meter Department responded to 148 customer leaks that were detected on the radio read meter leak report: total of 1,137 leaks have been detected year to date.

This month, the T&D Department worked on installing new water services, repairing leaks, installing radio read meters , vacuuming out meter boxes, valve maintenance and hydrant testing.

Apple Valley Construction, the contractor working on the USDA Pipeline Replacement Project Phase I, has completed the mainline installation on Knickerbocker, Monterey, Ridgecrest, Encino, and Shasta. They have started working on Aurora.

South West Hydro Tech, formally Automatic Control Valve (ACV) System, is continuing to service (rebuild) our regulators and pressure reducing valves throughout the system.

Mike McConnell Painting was awarded the work to sand, prime, and paint the tops only on two of our reservoirs, Cedar and Raccoon. They have started working on Cedar reservoir.

Tennyson Pipeline has almost completed the equipping of the new Sawmill Pumping Plant. On August 27th, they did a pre-startup to test the pump and motor; the test didn’t go very well; the motor was running but not pumping water. South West Pump and Drilling pulled the pump and motor out of the well and sent them to the manufacture. The manufacturer determined the motor adapter was binding on the pump shaft and they machined the adapter. The pump and motor were reinstalled and now they are working properly.

Thanks, Steve

Page 92 ITEM 3.9 City of Big Bear Lake Water Department Water Superintendent's Report (Fiscal Year) Total Production for: 8/31/19 MG "Measured in Million Gallons" 8/31/19 2019 8/31/18 2018 2019 Monthly 2019 Y-T-D Y-T-D = Year to Date Month-ended Y-T-D Month-ended Y-T-D % Difference % Difference

Big Bear Lake / Moonridge 57.68 121.19 51.09 108.45 12.90% 11.75%

Sugarloaf / Erwin Lake 16.81 29.72 19.69 42.08 -14.63% -29.37%

Fawnskin 2.60 5.26 2.57 5.40 1.17% -2.59%

Lake Williams 1.27 2.47 0.84 2.04 51.19% 21.08%

RV Park 1.12 2.23 0.93 1.92 20.43% 16.15% SUB - TOTAL 79.48 160.87 75.12 159.89 5.80% 0.61%

Million Gallons transferred from Sugarloaf / Erwin Lake to Big Bear Lake / Moonridge. 5.6 Year to Date Transferred.* 7.7 *(This amount is included in the Sugarloaf / Erwin Lake Total but not in the BBL / Moonridge Total.)

SLANT WELL PRODUCTION: The totals below are included in the above totals.

MG "Measured in Million Gallons" 8/31/19 2019 8/31/18 2018 2019 Monthly 2019 Y-T-D Y-T-D = Year to Date Month-ended Y-T-D Month-ended Y-T-D % Difference % Difference

Big Bear Lake / Moonridge 19.77 40.51 10.06 20.37 96.52% 98.87%

Fawnskin 1.45 2.96 0.92 1.88 57.61% 57.45%

Monthly Percentage of GRAVITY PRODUCTION vs. ELECTRICAL PRODUCTION

8/31/19 2019 8/31/18 2018 Month-ended Y-T-D Month-ended Y-T-D

BBL / Moonridge - GRAVITY 34% 33% 20% 19%

BBL / Moonridge - ELECTRICAL 66% 67% 80% 81%

8/31/19 2019 8/31/18 2018 Month-ended Y-T-D Month-ended Y-T-D

Fawnskin - GRAVITY 56% 56% 36% 35%

Fawnskin - ELECTRICAL 44% 44% 64% 65%

Page 93 ITEM 3.9

AGENDA REPORT

Service, Quality, Community DATE: September 24, 2019 TO: Board of Commissioners

FROM: Reginald A. Lamson, General Manager

PREPARED BY: Danielle D. McGee, Chief Financial Officer RE: Chief Financial Officer’s Report

Customer Service, Billing, and Accounting Customer Service staff continue to learn the new software and handle heavy, but manageable call volume. The staff is adapting to the new procedures and navigating well in the new system. Customer Service has been providing support for Billing; this is possible because we were granted the temporary position in Customer Service and we were fortunate to have Sonja Reeves return for this temporary assignment. In Billing, Johnny Lopez has faced challenges because the meter exchange volume has increased substantially. Sonja has been helping with exchanges so that Johnny can keep the billing processes on track. We learned that meters exchanged after conversion (420) were not reporting consumption (or leaks) because an interface between Incode and Sensus was not correctly established. We expect this issue to be resolved by the close of business on September 20th. Some of the procedures in the new software have more steps than the previous software but we expect efficiencies will improve over time. In Accounting, Alex Pedroza has been managing increased accounts payable volumes as a result of the construction projects. Alex has received some training on the new financial software which is scheduled to go live October 7th. In anticipation of the cut over to the new software, we will be performing a physical inventory count to ensure that we have an accurate starting count. I want to thank all my staff for their patience and perseverance during the CIS conversion. After we are live on the finance program, we will be upgrading all workstations to Windows 10. We have experienced a lot of change in one year and our staff has managed remarkably well. In addition to working on the Tyler conversion and routine duties, since the last Board Meeting my focus has been on: 1) Preparing for the year-end audit (9/18-9/19) 2) Classification and Compensation Study 3) SB 998 Compliance 4) Bear Valley Basin GSA accounting and audit preparation 5) Evaluating candidate for the financial analyst position Year-end Audit The year-end field work for the annual financial audit was conducted September 17-19. In spite of the challenges we have faced with staffing changes and software conversion, so far, the auditors have had no findings. When reports are finalized, they will be provided to the Board.

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CFO’s Report September 24, 2019 Page 2 of 2

Classification and Compensation Study The management team has been fine tuning the job classifications for accuracy and consistency. As a team, we have made good progress on this project. SB 998 Compliance Many thanks to Kelle Barrette and Leeanne Eagleson for their efforts to ensure DWP’s Rules and Regulations completely capture the new regulation regarding discontinuation of service for non-payment. I participated in meetings with the team, where we finalized details. Kelle and Leeanne did an excellent job moving this forward. BVBGSA Accounting and Audit Our auditors also audited BVBGSA while they were on-site for the DWP’s audit. It was a bit of a scramble to compile the data on short notice, but we met their requests and so far, there are no findings for BVBGSA. We maintain an excellent relationship with our auditors and they often express gratitude for our responsiveness. Financial Analyst Koff and Associates provided a solid list of qualified candidates for the Financial Analyst position. Interviews will be conducted on Thursday, September 26th. After we have completed the interviews, we will determine next steps.

Page 95 ITEM 3.9

AGENDA REPORT

Service, Quality, Community DATE: September 24, 2019

TO: Board of Commissioners

FROM: Reginald A. Lamson, General Manager

RE: General Manager’s Report

Meter Replacement Program

Staff continues working closely with Sensus and InHance to work out minor problems and use more features of the billing software. 14,267 of our customers (about 91%) have radio-read meters, including all the previous Itron radios, all of Fawnskin, Sugarloaf, Lake William, Erwin Lake, large portions of Moonridge, large portions of the City of Big Bear Lake, and 986 commercial customers (100%). In August, we detected 148 customer leaks via the radio read meters. Early leak detection saves an estimated 40,000,000 gallons of water per year and greatly reduces the property damage associated with residential leaks. Most customers are very thankful when they are notified about a leak.

Capital Projects

Sawmill Well Pumping Plant:

At the July 24, 2018 Board meeting, the construction of the Sawmill Well Pumping Plant contract was awarded to Tennyson Pipeline Company for $749,200. The submittal process was completed, and a pre-construction meeting was conducted on October 1, 2018. Tennyson Pipeline began construction on November 5, 2018. The building pad, pump base, electrical conduit, electrical service, motor control center, concrete slab and footings, AC pavement, concrete block, timber roof, on-site piping and off-site piping are constructed. The well casing was videoed, and the pumping unit subcontractor treated and brushed the well casing due to bio growth that had occurred over the last six years. The pumping unit was installed on August 9, 2019. Start-up testing on the well pumping unit was conducted on August 27, 2019, but there was a machining issue on the coupling between the pump and motor and the pumping unit needed to be pulled and reworked. The well pumping plant should be ready to begin start-up testing on September 23, 2019.

2018 USDA Pipeline Replacement Project:

WSC completed the design for all the pipeline segments that are scheduled to be replaced in 2019. WSC placed the project out to bid on May 8, 2019. Sealed bids were opened on May 23, 2019 and after USDA authorization, a recommendation of award was approved by the Board during the May 28, 2019 Board meeting. DDH Apple Valley Construction began construction of

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General Manager’s Report September 24, 2019 Page 2 of 2 the Knickerbocker replacement pipeline segment on June 18, 2019 and the segment was placed into service on June 21, 2019. This segment was constructed after the school year was completed and before the Fourth of July holiday to minimized disruption to the public. The Pipeline segments within Monterey Street, Shasta Road, Encino Road, and Ridgecrest Drive are in service. The Pipeline segment within Aurora Court is currently under construction. Construction has been proceeding slower than expected due to complications with connections to existing pipelines and complicated water service line replacements. The contractor will not be finished by the October 15, 2019 pavement moratorium deadline and the project will need to be postponed until the spring of 2020.

Sustainable Groundwater Management Act:

CSD and DWP are within the Department of Water Resources (DWR) Bear Valley Basin, which is now prioritized as a very low ranked basin.

The BVBGSA group met with WSC and their sub-consultants to strategize on the permitting process with the State Water Resources Control Board (State Water Board). This permit will set the water quality limits for the proposed BBARWA wastewater treatment plant expansion. The permit limits will significantly impact the construction cost and O&M cost of the treatment plant expansion. Meetings with the State Water Board were conducted on January 11, 2019, May 15, 2019 and August 16, 2019. The State Water Board staff provided additional guidance on the information they will need to develop permit requirements for the proposed project. We will have quarterly meetings with State Water Board staff to facilitate the permitting process.

On March 18, 2019, BBARWA received a letter from the USBR accepting the Replenish Big Bear Feasibility Study for possible Title XVI funding. This is an important step towards receiving up to 25% ($11,000,000) Grant funding from USBR. On August 14, 2019, the Replenish Big Bear team attended a DWR Prop 1 Grant workshop at SAWPA and DWR provided recommendations to improve our grant application for $4.5M in funding. We have also applied for $500,000 in DWR Prop 1 Planning Grant funding, which could reimburse the four Big Bear agencies for engineering and environmental costs associated with the Replenish Big Bear Project.

Grants Update

Staff submitted a $75,000 grant application for phase III of the pumping plant automation project. On September 5, 2019, USBR informed us that our grant application was accepted.

Page 97 ITEM 3.9 DEPARTMENT OF WATER

Service, Quality, Community DATE: September 24, 2019

TO: Jeff Mathieu, City Manager

FROM: Reginald A. Lamson, DWP General Manager RE: DWP Monthly Update – August 2019 SERVICE DELIVERY Water services that were provided August 1, 2019 to August 31, 2019:

Note: Due to the accounting software conversion, some data was not available.

15,736 Customers provided with water service. 834 Field service calls completed. 1 Main leak repaired. 14 Main leaks year-to-date 2019 11 Main leaks year-to-date 2018 18 Service leak repairs 91 Service leaks year-to-date 2019 57 Service leaks year-to-date 2018 79.48 Million gallons produced by wells. Pending Processed in billings. Pending Accounts processed in billings. 1,223 Number of customers on E-bill - 359 Increase in one month Pending New Accounts (includes tenant turnover). 7.575 Equivalent Dwelling Units (EDU) added to the water system. Pending Total Gross receipts processed. 351 Meters replaced with AMR meters. 14,167 Total installed for Program BOARD MEETINGS The following was approved by the Board of Water and Power Commissioners at a Regular Board Meeting on August 27, 2019: • The Board approved maintaining the leak adjustment credit at $0.59/CCG for the marginal cost of water and adjust the service fee to $130 per incident. • The Board approved Resolution No. DWP 2019-14 authorizing the DWP staff to submit the Application for Extension of Service by Contract with the San Bernardino LAFCO. • The Board approved Resolution No. DWP 2019-15 authorizing the DWP staff to amend and restate the 457(b) deferred compensation plan.

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AGENDA REPORT

Service, Quality, Community DATE: September 24, 2019

TO: Board of Commissioners

RE: Board Member Reports

Board Member Reports

Bob Tarras, Chair Barbara Willey, Vice-Chair Craig Hjorth, Treasurer Joe Cylwik, Commissioner Scott Heule, Commissioner

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