Spreads LUKOIL Group 2019 Sustainability Report
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LUKOIL GROUP SUSTAINABILITY REPORT FOR 2019 RESPONSIBLE energy CONTENTS 2 MESSAGE FROM 4 LUKOIL’S ACTIONS 6 BUSINESS MODEL 8 GEOGRAPHY THE PRESIDENT DRIVEN BY THE COVID-19 OF PRESENCE OF PJSC LUKOIL PANDEMIC Interactive version of Sustainability Report of LUKOIL Group for 2019 10 SUSTAINABILITY 12 MATERIAL TOPICS 14 OUR CONTRIBUTION 16 ABOUT STRATEGY AND ISSUES TO THE UN SUSTAINABLE THE REPORT OF LUKOIL GROUP OF THE REPORT DEVELOPMENT GOALS IN 2019 18 ABOUT THE COMPANY: HIGHLIGHTS OF THE YEAR 20 CORPORATE GOVERNANCE 100 ENVIRONMENTAL PROTECTION 103 Environmental safety program 23 Sustainability and climate change management 106 Water 31 Risk management 34 Ethics and statutory compliance 114 Emissions 35 Human rights 117 Waste 39 Stakeholder engagement 120 Biodiversity conservation Case study. Biodiversity conservation program 44 Supply chain 122 in Uzbekistan 124 OUR EMPLOYEES 46 CLIMATE CHANGE 128 Leadership philosophy 131 Employment and diversity 49 Context: Climate change as our common challenge 132 Social policy 53 Approaches to managing climate change issues 135 Training and development 56 Goals and indicators 58 Energy conservation 64 Renewable Energy Sources 138 SOCIETY 66 Reduction of emissions 141 Product quality and customer relations 144 External social policy priorities 152 Supporting indigenous minorities of the North 68 SAFETY 72 Integrated HSE management system 78 Occupational safety 87 Pipeline reliability and emergency preparedness 92 Case study. The Komi Republic 154 CONCLUSION 96 Case study. Safety of the Arctic Zone, northern territories and offshore facilities 99 Information security 156 APPENDIX w WWW.LUKOIL.COM ABOUT CORPORATE CLIMATE SAFETY ENVIRONMENTAL OUR SOCIETY THE COMPANY GOVERNANCE CHANGE PROTECTION EMPLOYEES MESSAGE FROM THE PRESIDENT OF PJSC LUKOIL The sustainable development management system changed We continue to enhance production safety standards We continue long-term programs to support the territories significantly in the reporting year, with the leading role in all the countries where LUKOIL operates. This covers where we operate and the indigenous minorities for enhancement of LUKOIL Group activities in this area given the occupational safety of our employees and contractors, of the North. The most successful programs, such as the Social to the Strategy, Investment and Sustainability Committee improving the reliability of technological systems and Cultural Projects Competition, include not only Russia of the Board of Directors of PJSC LUKOIL. All issues and equipment, and environmental protection. In 2019 but also the foreign countries where LUKOIL has a presence. on sustainability reviewed at the Board of Directors undergo we continued preparation for transitioning to the new preliminary preparation and discussion in that Committee. international standard ISO 45001:2018, which expanded Our 10th Sustainability Report is being released at a time the requirements for elaborating safety management systems. when the global community is taking its first steps to recover Last year’s results demonstrated a 3.3% decrease in direct GHG We are also stepping up work with contractors in this area. from the COVID-19 virus pandemic. At LUKOIL, we took emissions and almost a twofold decrease in methane emissions prompt measures to protect the health of employees, while in Russia compared to the baseline of 2016, when the first All LUKOIL Group entities continually analyze occupational our plants and filling stations continued working to support target for reducing greenhouse gas emissions for Russian safety indicators, and make maximum efforts to strengthen the economy of regions and countries where we operate. entities was set. Importantly, we managed to achieve this goal measures aimed at preventing injuries. Also, state-of-the- The pandemic has proved how important it is to address while at the same time increasing hydrocarbon production art technologies are being introduced to boost the level a wide range of global problems, including issues relating and refining volumes. The Company also implemented of industrial safety. to sustainable development, and thereby to increase society’s measures to reduce the impact of climate change in its foreign “immunity” to all challenges that may arise. entities. For example, in 2019 the largest LUKOIL gas projects The decrease in basic injury rates among LUKOIL employees in Uzbekistan saw a drop in greenhouse gas emissions of 10.9% and among our contractors in the last five years demonstrates compared to 2018. the effectiveness of our efforts. These results were achieved due to investments Another achievement of the Company has been a continuous in the modernization and construction of production reduction in oil and petroleum product spills in Russia Vagit Alekperov facilities and infrastructure, as well as the implementation in the past three years – and in 2019 this figure fell by half President, Chairman of the Management of targeted corporate programs. Consequently, the efficient compared to the previous year. Committee of PJSC LUKOIL Dear readers! use of associated petroleum gas (APG) reached 97.6% across all LUKOIL Group production entities, which is close Furthermore, as a result of the implementation Our Company continues to evolve in accordance with the UN to the technological maximum. As a result of modernization of the Environmental Safety Program we reduced pollutant Sustainable Development Goals, which we do not see as being projects and energy efficiency measures, the Energy Intensity emissions, ensured the disposal of all waste generated, distant prospects, but they rather form the basis of our daily Index of our refineries is steadily improving. Oil and gas and reduced the amount of waste accumulated in entities work. production entities are implementing a program for transitioning prior to their joining LUKOIL Group. The Company to energy efficient pumping equipment. Hence, energy is expanding its participation in biodiversity conservation The 2019 reporting year was successful for the Company consumption for production needs is being reduced annually. projects: together with the Ministry of Natural Resources in terms of operational and financial results. And no less of the Russian Federation and the WWF-Russia Environmental significant was that we also took specific steps to overhaul We participate in global industry-specific initiatives Fund, we have launched a joint saiga antelope conservation our system for managing climate change issues. The Board aimed at mitigating the impact of oil and gas companies project in Southern Russia. of Directors of PJSC LUKOIL made important decisions on the climate. Since 2018 LUKOIL has participated in the “Zero to facilitate mitigation of climate change, including setting Routine Flaring by 2030” World Bank initiative, and currently We are increasing the scope of education programs quantitative targets to reduce greenhouse gas emissions we are implementing two infrastructure building projects for our employees through the use of modern distance- and conducting inventories of sources of direct and indirect at our fields for APG collection and utilization. learning tools, which have become especially important during emissions. Assessment of the impact of climate change the coronavirus pandemic. In 2019 LUKOIL employees spent on production facilities and infrastructure in the Arctic about two million hours using distance training in corporate and permafrost zones is planned. programs. 2 3 WWW.LUKOIL.COM ABOUT CORPORATE CLIMATE SAFETY ENVIRONMENTAL OUR SOCIETY THE COMPANY GOVERNANCE CHANGE PROTECTION EMPLOYEES LUKOIL’S ACTIONS DRIVEN BY THE COVID-19 PANDEMIC During the preparation of this Report months (a portion of specialists involved management, psychological resilience Saratov, Sverdlovsk, Tyumen, In the Perm Territory, LUKOIL-PERM The above measures do not represent in March 2020, the COVID-19 pandemic in the West Qurna-2 project had during the lockdown period and other Chelyabinsk, Orenburg and Samara arranged for 3 meals per day free-of- by any means an exhaustive list was already beginning to spread returned home before the active stage topics were held, and employees regions, as well as in the republics charge to be delivered to the workplaces of measures actually taken by LUKOIL globally affecting many countries, of the pandemic began). At distant experiencing unusual stress were given of Tatarstan, Bashkortostan, Karelia, of the medical staff of the Perm entities, our charity fund and President including Russia. production facilities, the Company the opportunity to obtain the advice Udmurtia and in the Khanty- Territorial Clinical Infectious Hospital. of PJSC LUKOIL V.Yu. Alekperov. arranged for the transportation of psychologists remotely. Mansi Autonomous Area – Yugra. Over 400 sets of protective equipment We will continue providing help Shortly after the first notifications of employees to local healthcare centers In the Khanty-Mansi Autonomous and portable radio sets to facilitate as required to countries and regions regarding the growing threat when required. To unite and consolidate all Area – Yugra, we also remitted cash communication between specialists where we operate, thus further of large-scale infection, LUKOIL employees, a special “MYVMESTE” funds to the Regional Development of the infectious department and those consolidating the ties between took measures to protect the health Because of the ongoing nature (“We are in this together”) channel Fund to combat the spread of infection.