Seniors Card Directory 2015-2016 www.seniors.tas.gov.au 1300 13 55 13 Premier’s Message I am very pleased to present the 2015-2016 Seniors Card Directory; your guide to hundreds of business discounts and special offers. I would like to take this opportunity to sincerely thank all the Business Partners featured in this Directory. Their commitment and generous support to older Tasmanians is vital to the success and longevity of the Seniors Card Program. This Directory lists the latest information on discounts offered from a broad range of businesses in many different industries including tourism, leisure, retail and accommodation. I encourage you to take advantage of the many offers available and save money. You can also check the latest updates and deals online at the Seniors Card Program website at www.seniors.tas.gov.au or Facebook page. The Tasmanian Government recognises that older people actively contribute to communities in numerous ways and how vital it is to remain connected to communities, family and friends. The many discounts offered through the Seniors Card Program help to make it more affordable for older people to get out and about and maintain active and healthy lifestyles. The discounts also assist when traveling around Australia and in New Zealand. I hope you fi nd the Tasmanian 2015-2016 Seniors Card Directory a valuable and useful resource and I encourage you all to use your Seniors Card and support the businesses that support you. Will Hodgman MP Premier Please remember to thank the participating businesses for their generosity and goodwill. Businesses cover the cost of the discounts they offer. www.seniors.tas.gov.au 1300 13 55 13 Find us on facebook Air, Road & Rail Services 33 Contents Car, 4WD & Campervan Rental 34 Cruises, Ships & Ferries 34 General Information 4 Tourist Attractions 35 About the Tasmanian Seniors Card 4 Tours & Holiday Packages 42 Communities, Sport and Recreation Tasmania 4 Travel Agencies 43 Contents Who is eligible 4 How to apply 4 Household Needs 44 Lost or stolen Cards and change of address 5 Cleaning & Supplies 44 Update your contact information 5 Curtains, Blinds & Awnings 45 Hints on using your Seniors Card 6 Dry Cleaning & Laundry Services 46 Using your Card in New Zealand and Overseas 7 Flooring & Treatment Products 46 Using you Card interstate 7 Hardware 46 Navigating the Directory 8 Heating & Cooling 47 Legal Information 8 Home Building, Renovations & Repairs 47 Disclaimer 8 Home Decorating & Furniture 48 Conditions & Exclusions 9 Homeware 49 Copyright Notice 9 Household & Garden Services 49 Service Tasmania 9 Tasmanian Government Personal Information Card 9 Lighting 49 Automotive 10 Locksmithing & Engraving 50 Batteries 10 Nurseries 51 Cleaning & Detailing 10 Painters & Paint Shops 51 Electrical 10 Pest Control 52 Licences 10 Pool/Spa & Supplies 53 Repairs, Parts & Accessories 11 Removalists & Packing Materials 53 Tyres 13 Security Equipment & Systems 53 Windscreens 14 Signs & Plaques 54 Holiday & Travel 15 Storage 54 Accommodation Interstate 15 Telephone & Internet 54 Accommodation Tasmania 15 Water Tanks & Equipment 55 2 Contents Leisure, Lifestyle & Recreation 56 Optical 86 Arts, Crafts & Sewing 56 Pharmacies 87 Boating, Camping & Outdoors 56 Plumbing 90 Cinemas, Live Entertainment & Theatre 57 Real Estate 90 Companion Card 57 Veterinarians 91 Computers, Equipment, Supplies & Service 58 Weight Management 91 Education & Courses 59 Shopping 92 Fishing & Shooting Licences 59 Antiques & Second Hand Goods 92 Fitness, Equipment & Venues 60 Bags, Luggage, Shoes & Repairs 92 Hair & Beauty 63 Bookshops 92 Hobbies & Collectables 65 Children 93 National Parks 65 Pets 65 Clothing & Accessories 93 Photography 66 Electrical, Electronics & Repairs 95 Recreation 67 Florists 96 Restaurants, Hotel Dining & Cafes 67 Food & Beverages 98 Video & DVD Shops 73 Gift & Variety Shops 101 Professional Services 74 Health Food & Products 102 Accountants & Tax Agents 74 Jewellery, Watches, Clocks & Repairs 103 Banks & Financial Services 74 Leather Goods & Repairs 104 Building & Design 74 Lingerie, Corsetry & Swimwear 105 Celebrants 74 Music Supplies & Services 105 Dental Services 75 Newsagencies & Stationery 105 Electricians 75 Shopping Centres 106 Funeral Services 75 Sporting Goods 106 Health Practitioners & Naturopathy 76 Supermarkets & Grocery Stores 107 Hearing 78 Wines, Beers & Spirits 111 Insurance 79 Index 112 Legal & Personal Services 84 Notes 120 Medical, Mobility & Nursing Aids 85 3 The Inclusive Ageing Tasmania Strategy 2012-14, which About the Tasmanian Seniors Card aims to increase the capacity for all older people to be fully included in community life, guides CSRT’s work in relation to Communities, Sport and Recreation Tasmania older Tasmanians. “With Tasmania’s population ageing at the fastest rate in the Inclusive ageing recognises that the health and wellbeing of nation and with nearly one in four people aged 60 years or older Tasmanians is determined by a wide range of factors over, it is important that the Tasmanian Government develops including income, social status, community participation, policy that focuses on and benefits older people.” social support networks, education, employment, social Inclusive Ageing Tasmania Strategy 2012-14 environments and access to services. The Tasmanian Seniors Card Program is managed by Visit our website www.dpac.tas.gov.au/divisions/csrt to Communities, Sport and Recreation Tasmania (CSRT) in the learn more about Communities, Sport and Recreation Tasmania. Department of Premier and Cabinet. CSRT is focussed on Who is eligible? improving the life of all Tasmanians and building community You are eligible for a Tasmanian Seniors Card if you meet the General Information capacity. To support a more socially inclusive society following three criteria: in the context of an ageing population, CSRT develops and implements policies and programs that benefit older • You must be a Tasmanian resident, Tasmanians by: • 60 years of age or over, and • promoting positive ageing and social inclusion in • Not working more than 20 hours per week in paid developing and contributing to Government policy employment. responses relevant to older Tasmanians; How to apply • supporting COTA Tasmania, the peak body representing the rights of older Tasmanians, to propose and advocate If you meet all three of the eligibility criteria you can apply for a for innovative, appropriate and evidence-informed Tasmanian Seniors Card at any Service Tasmania shop. approaches that benefit the health, wellbeing and quality Just complete the form, which is available on our website at of life of older Tasmanians; and www.seniors.tas.gov.au and at all Service Tasmania shops. • sponsoring COTA Tasmania to deliver Seniors Week. Present the form with three pieces of identification – one with your date of birth and one with proof of your Tasmanian residence – to a Customer Service Officer at any Service Tasmania shop. 4 Your application will be processed while you wait. General Information The receipt will act as a temporary Seniors Card and can be Update your contact information used immediately, but only in Tasmania. You will receive your permanent Card within 28 days and this Card can be used Australia-wide. You can easily update your contact information for Tasmanian Government services by using the Service Tasmania Client Update Service (CUS) online form. By using this one form you give your consent that your personal information collected can be forwarded to the Government services you are registered Lost or stolen Cards with, including the Seniors Card Program. This allows these services to update their records with your new details. Seniors Cards do not expire and do not need to be renewed or replaced unless they are damaged, lost or stolen. Don’t forget to update your email address at the same time so we can communicate with you electronically about the Seniors To replace your Card free of charge: Card Program! • phone 1300 13 55 13 (9am-5pm, Monday to Friday); or Just visit: www.service.tas.gov.au/change_of_address_form • visit any Service Tasmania shop. If you are unable to access this service, please telephone 1300 13 55 13 or visit your nearest Service Tasmania shop during normal business hours to notify of your change of address. 5 • Present your Seniors Card at the time of booking or Hints on using your Seniors Card prior to making a payment. Most businesses will not accept Seniors Cards once a transaction or service has • The best way to get value from your Seniors Card is to been completed. use the card as often as you can, regardless of how small • When making a booking over the phone, have your the purchase may be. Seniors Card handy to quote the number. • Remember to keep your Seniors Card Directory handy. • If a registered business does not display the ‘Seniors Card • Look for the ‘Seniors Card welcome here’ sign, which is Welcome Here’ sign, feel free to suggest that the Seniors displayed by many Business Partners. Card Program will provide, free of charge, promotional signs that will encourage more seniors to shop there. • The Seniors Card is for personal use only and is not transferable to other people including family members, friends or colleagues. General Information If you have a complaint about a product or service, talk to the trader or supplier as soon as possible. If you are uncertain or uncomfortable about contacting the trader about your complaint, contact Consumer Affairs & Fair Trading on 1300 654 499. Seniors Card Directory updates can be found on the website www.seniors.tas.gov.au and our Facebook page. • Ask for the normal price before asking for the Seniors Card discount or presenting your Card. Remember discounts The businesses in this Directory have joined the generally apply to the recommended retail price, not program voluntarily to support older Tasmanians specials, sale prices or coupon offers. and cover the cost of the discounts they offer. • Shop around and compare prices before making a Please extend every courtesy to these businesses purchase as the use of the Seniors Card may not to support the ongoing growth and success of the necessarily give you the best deal.