One Person at a Time

Serving Thousands Of People, ONE PERSON AT A TIME.

2016 ANNUAL REPORT Contents OUR MISSION Bay Cove Human Services partners with people to overcome challenges and realize personal potential. We do so by providing individualized and compassionate services for people with developmental disabilities, mental illness, aging-related needs, and/or drug and alcohol addiction.

TABLE OF CONTENTS

Leadership Message 1

What We Do 2

Corporate Partnership: Liberty Mutual Insurance 4

Community Partnership: MIT 6

Provider Partnership: Community Care Alliance 8

Volunteer Partnership: The Sai Baba Center 10

Educational Partnership: Boston Architectural College 12

Individual Partnership: Abby Manzella 14

Special Events 16

Bay Cove Supporters 18

Financial Report 24

Board Members And Senior Leadership 25

Special thanks to photographer Aynsley Floyd for the beautiful portraits featured in this report. Additional photography by: Phyllis Bretholtz, Sean Browne, and David Hirschberg Design by Communication via Design Ltd. Leadership Message

We are proud to report that this past year was one of continued Today, the need for the services that Bay Cove provides has success and achievement by Bay Cove and the thousands of never been greater—not just in terms of the numbers of people people we serve. Bay Cove is dedicated to helping people with who need our help, but also the magnitude of the challenges that the greatest challenges and, in 2016, that meant delivering our many of these individuals face. The opioid crisis, an increasing specialized, individualized services to more than 25,000 men, homeless population, the complicating medical challenges facing women and children. Each achievement, each measure of success, many of the folks we serve in our mental health or developmental is an individual one: another day sober, a home after years living disabilities residences, the growing number of seniors requiring on the streets, a job, a high school diploma, or any of the hundreds additional service in order to remain safely on their own or in of ways that the people we serve progress toward full rich lives. their families’ homes—all of these issues put more and more demand on our programs and services. We are up to the challenge, Bay Cove offers a continuum of services that enable us to serve however, as we continue to modify and improve our services to people as their needs change, and to help them address multiple meet these changing needs. issues that may have contributed to the challenges they face. Bay Cove also works as part of a network that includes local, state, While we continue to grow, it has never been Bay Cove’s goal and federal government, other provider agencies, foundations and to be the biggest agency, but rather the best. We are very fortunate private supporters, volunteers, friends and neighbors. We can be, to have a tremendous group of directors, managers and staff who and have been, most successful when we work in partnership strive to treat each person we serve as they would want a loved with all of the members described as our network. one of theirs to be treated. That commitment, and the continuing support we receive from all of you, allows us to deliver the highest This year’s annual report highlights and acknowledges just a quality services each and every day and continue developing new, few of the many great partners who work with Bay Cove in innovative ways of delivering them. advancing our mission. Each of the stories you’ll read highlights the achievements that are possible when we work together. We invite you to enjoy the pages that follow, and the story that they tell, and to please contact us if you‘d like more information or would like to schedule a visit to one of our programs. We are, as ever, grateful to all of you for being part of the Bay Cove community, and for providing the support that allows us to serve thousands of people, one person at a time.

Bob Walters Bill Sprague

Chair, Board of Directors President & CEO

2016 ANNUAL REPORT 1 What We Do

ADDICTION SERVICES: Addiction is a medical condition that provided in the children’s homes, in the community and ravages and derails the lives of people with the disease and their at the EI program site. Located in the same facility, the Small families. Bay Cove’s Addiction Services provide a continuum Wonders Nursery School serves children from 16-36 months of of programs that offer effective treatments individually tailored age and utilizes a state-of-the-art facility and a high ratio of highly to each person. Our services include acute treatment (detox), skilled professional educators to pupils to provide exceptionally inpatient transitional support services, and medication assisted high-quality early childhood education for children with and treatment. Wherever an individual is in their battle with addiction, without disabilities. Small Wonders also includes a specialized our services meet them at that point and support their developing full-time childcare program for children who have been impacted recovery skills and journey to improved health and life. In 2014, by trauma and/or neglect, which integrates EI services CASPAR, Inc. merged into Bay Cove and further enriched into its curriculum. our range of services with new recovery homes, specifically- designed programs for new mothers battling addiction, a DEVELOPMENTAL DISABILITIES SERVICES: Bay Cove’s homeless outreach team and a shelter for homeless adults Developmental Disabilities Services works with individuals with struggling with active addiction and its many accompanying intellectual and developmental disabilities and their families, associated conditions. offering supports that foster each person’s independence, wellness, and full participation in all aspects of life. Through our Family BAY COVE ACADEMY: Many adolescents with a history Support Services, we keep families together by helping them of emotional difficulties and/or learning disabilities who have identify and address the unique challenges that they face in struggled in a traditional learning environment have found success keeping their family member with the disability in the family at Bay Cove Academy, a therapeutic day school for students ages home. Within our Individual Supports, our team helps each 12-21. This alternative to conventional public and private schools person to achieve and sustain independence in their home and offers a highly-structured program, which provides education, community, and address their changing needs over time. Each therapy, career counseling and transition services to help individual partners with a worker who assists them with everyday, students segue into the worlds of work and/or higher education, practical activities such as budgeting, shopping, and taking care post-graduation. Students referred to Bay Cove Academy (through of and keeping their apartment. Bay Cove offers more than 40 public school districts, parents or legal guardians, or other agencies) community-based residences, where our staff members support pursue a comprehensive middle and high school course of study, many individuals with specialized medical and behavioral needs. aligned with the Massachusetts Curriculum Frameworks, which Every home is unique, reflecting the interests, choices, and needs meets all requirements for earning a high school diploma— of housemates. Finally, our array of day and employment services including the passing of all state-mandated MCAS exams. includes a medically-intensive day habilitation program that offers health promotion, socialization, and the development of CHILD & FAMILY SERVICES: Bay Cove’s Child & Family skills geared toward helping individuals garner employment Services promote the physical, mental and emotional development opportunities and greater autonomy. of children. The Early Intervention (EI) program serves youngsters under three years of age who are developmentally delayed, have a known disabling condition, or who are at risk of developmental delays due to biological or environmental factors. Services are

2 2016 ANNUAL REPORT KIT CLARK SENIOR SERVICES: Dedicated to helping Boston- area seniors age with grace and independence, Kit Clark Senior Services (KCSS) offers a rich array of social, health, and therapeutic supports. Our nutrition and transportation teams deliver Meals on Wheels to more than 600 seniors each day, providing seniors with a nutritious lunch, accompanied by a friendly wellness check that is an important feature of each visit. These teams also provide 800 hot lunches daily at more than two dozen congregate sites throughout Boston. KCSS also operates four Adult Day Health (ADH) centers, which provide health and social supports that enable seniors to receive individualized health, wellness, and social services geared to assist them in remaining in their home and community as independently as possible. Our Senior Center is a supportive, friendly drop-in center that offers seniors a place to enjoy a variety of KCSS services and join in social, cultural, and community activities with friends. Kit Clark also serves seniors who are homeless through the Center for Change, our specialized ADH service; our day shelter, the Cardinal Medeiros Center; and through our transitional housing programs.

MENTAL HEALTH SERVICES: Bay Cove provides a comprehensive array of Mental Health (MH) Services designed to help people with serious mental illness build fuller and richer lives. We work with each person to engage him/her in accessing meaningful connections with others, employment, treatment, crisis services, housing, and rehabilitative opportunities that enhance their stability, wellness and personal recovery. Our services include Community Based Flexible Supports, PACT (a Program for Assertive Community Treatment), emergency psychiatric evaluations and diversionary services, clubhouses, day treatment, specialized residential services, peer led recovery supports and employment supports. Our MH Services also offer specialized supports to homeless adults with behavioral health challenges through housing first services (Home At Last) and a drop-in Night Center that is a key component of Boston’s continuum of care for the city’s homeless. We also provide outpatient behavioral health treatment and care management that promotes improved integration of psychiatric and primary care.

2016 ANNUAL REPORT 3 Corporate Partnership Liberty Mutual Insurance

With a working relationship that spans more than three Liberty Mutual has served as the primary sponsor for major decades, Liberty Mutual Insurance is Bay Cove’s largest and Bay Cove fundraising events like the Changing Lives Gala and longest-standing corporate partner. Liberty Mutual has been the George C. Cutler Memorial Golf Tournament; provided at Bay Cove’s side to provide support, positively impacting generous program funding to help Bay Cove offer services the lives of thousands of individuals in need throughout all the like Early Intervention, Kit Clark Senior Services and agency’s various service areas. Over the years, Liberty Mutual Center Club, our clubhouse for individuals with mental illness; executives (including current Bay Cove board member and supplied much-appreciated staff volunteers to do hands-on Bob Thomas) have served on the agency’s Board of Directors work at our programs through the company’s Serve with Liberty and Board of Advocates. And many individual employees initiative. Whenever the people our agency serves are in need, of the company have chosen to become individual donors Liberty Mutual has proven they can be counted on to help. to our agency, encouraged through Liberty Mutual’s employee giving program Give with Liberty.

“ One of the things that we like best about Bay Cove is their holistic approach of looking at the entire person, and then providing support for the often multiple needs of someone who’s very vulnerable and in need. We’ve always been very impressed by the work they do, and that’s inspired our long history of employee engagement—from Liberty Mutual executives who are very passionate about the agency, to the large number of individual staff we have who’ve performed direct works of service at Bay Cove programs. It’s been a long-term, well-rounded partnership, built, in part, because of the deep trust we have in the leadership of Bay Cove.” Melissa M. MacDonnell, President, Liberty Mutual Foundation

“ Liberty Mutual’s partnership with Bay Cove is a perfect example of the type of multi-faceted relationship that helps make our work possible. Not only is Liberty Mutual our largest and longest-standing corporate donor, but its employees have provided countless hours of volunteer (Above) Melissa M. MacDonnell (far left) and Klare Shaw (center) support at our programs, and made generous personal of Liberty Mutual pose for a photo with Center Club director financial contributions, as well. Liberty Mutual’s commitment Mary Gregorio (second from right) and members of the club; to helping the most vulnerable people in our community (Opposite page) Alice, one of the children receiving services in our makes a real difference in the lives of those we serve Early Intervention program. every day.” Bill Sprague, CEO & President, Bay Cove Human Services

4 2016 ANNUAL REPORT 2016 ANNUAL REPORT 5 Community Partnership MIT

In the late 1970s, the City of Cambridge sought help from one alcohol addiction. It is a vital resource to the communities of of its most prestigious residents—the Massachusetts Institute of Cambridge and Somerville, and a part of CASPAR’s continuum Technology (MIT)—with a growing homelessness crisis. MIT of care that also includes the FirstStep Street Outreach Team, agreed to let CASPAR (the Cambridge and Somerville Programs residential treatment programs like New Day and Womanplace, for Alcoholism and Drug Abuse Rehabilitation) set up trailers and transitional support homes for those who have completed on a parcel of its land on Albany Street, where the agency treatment, like Grow House and Hagan Manor. provided lifesaving services. A decade later, when CASPAR had outgrown the trailers and was looking for a place to build a MIT’s generosity toward CASPAR goes well beyond providing permanent shelter for homeless individuals with addictions, MIT our shelter. The university organizes our Emergency Services again stepped forward. Through an innovative agreement between Center Advisory Committee; has served as presenting sponsor the City, MIT and CASPAR, the university agreed to design of CASPAR’s annual spring fundraiser; and both the staff and and build a shelter on its land—in exchange for rights in several students of MIT have offered steadfast support to those we serve campus streets—to be operated by CASPAR and leased for the by volunteering their time at the shelter, running coat drives in price of $1 per year. the winter and many other initiatives that help those in need take the first steps toward permanent housing and freedom Today, CASPAR’s Emergency Services Shelter is an active “wet” from addiction. shelter, providing 24-hour shelter and services, 365 days a year, to homeless men and women actively struggling with drug and

“ CASPAR plays such a positive and essential role in Cambridge and Somerville, providing support to a population that so desperately needs it, and [since the 2014 merger between CASPAR and Bay Cove] Bay Cove has been a tremendous steward of the shelter and the work it does. And, at the same time that the shelter has provided such a service to the local community, I also think having a program like this on campus has been extraordinarily valuable to the MIT community. For example, it helps our students—some of whom are learning about urban life for the first time—to experience living next door to people who may need assistance and support. It teaches them about tolerance and understanding, while giving many of them their first chance to get involved in volunteerism and philanthropy.” Sarah Gallop, Co-Director of MIT’s Office of Government and Community Relations

“ For decades, MIT has been a constant and supportive partner to our Albany Street shelter and our mission to provide emergency services to the homeless population of Cambridge and Somerville. Ongoing support is provided by MIT through the shelter’s Advisory Committee, which works to plan volunteer efforts such as the winter clothing drive, and helps us create strategic solutions to the many challenges we face. (Above) Graduate student volunteers from MIT prepare a meal for We are truly fortunate to have the ongoing support of this the guests at CASPAR’s Emergency Services Shelter; (Opposite page) Cambridge institution.” Shannon, a graduate of CASPAR’s Womanplace and a resident at our Grow House program. Ronnie Springer, Vice President of Addiction Services, Bay Cove Human Services

6 2016 ANNUAL REPORT 2016 ANNUAL REPORT 7 Provider Partnership COMMONWEALTH CARE ALLIANCE

Navigating the healthcare system can be complex for anyone. One is the virtual “Health Home,” a program where each Now, consider the difficulties involved in doing so if you are One Care member is assigned a Bay Cove care manager, who suffering from mental illness, are low-income, and possibly develops a care plan with input from the person served and other even homeless. Individuals with a serious mental illness providers, and recommends authorization of physical and mental currently have a life expectancy that is 28 years shorter than healthcare services from CCA. The care manager then oversees the general population, and the disparity continues to grow. implementation of the plan and co-ordination of services, helping individuals who in the past frequently struggled on their own In 2014, Bay Cove partnered with Commonwealth Care Alliance with accessing adequate routine/preventative care and effectively (CCA), a healthcare agency whose One Care program provides managing chronic conditions. and coordinates MassHealth and Medicare services and benefits for individuals with chronic medical problems, intellectual or The two agencies also partnered to open a pair of respite houses. developmental disabilities, mental illness, and substance abuse These are short-term crisis stabilization settings for individuals in issues. The desire to provide greater coordination of physical need of temporary living arrangements due to acute psychiatric and behavioral healthcare for these individuals led CCA and distress, including as a less costly and less clinical alternative to Bay Cove to collaborate on two new and innovative services, emergency room hospitalization. One of these programs is located funded by CCA and utilizing a team of Bay Cove and CCA at Carney Hospital in Dorchester, while the other, “Marie’s Place,” clinical and medical staff. is in a large single family home in Brighton. In Fiscal Year 2016, the two houses saw 984 admissions, at a cost almost 40% less than emergency hospitalization.

“ When we had the idea to start our own community respite program, we knew we would need a partner whose philosophy really aligned with ours, and that was Bay Cove. The agency has such positive, long-standing and trusting relationships with so many of the people we work with, they were the natural choice to take on the care management side of these programs. Now, we’re spearheading a new and innovative model of care that could work nationwide, and we couldn’t have found a better partner than Bay Cove.” Lauren Easton, MSW, LICSW, Senior Director of Behavioral Health for Commonwealth Care Alliance

“ CCA has a long history of serving individuals with complex and multiple needs, so our two organizations are highly complementary. Bay Cove staff and CCA staff bring a very similar perspective and dedication to our work, and through our collaborative programs we’ve expanded the capacity of both agencies to serve people with significant and specialized needs. CCA has been an excellent partner to work with in addressing the mental and physical health needs of the people we serve. It’s been a very good match.” Carley Lubarsky, Vice President of Mental Health Services for Bay Cove Human Services (Above) Staff members from CCA and Bay Cove on the steps of Marie’s Place, our respite house in Brighton; (Opposite page) Jennifer, a recipient of services from the Health Home care management program.

8 2016 ANNUAL REPORT 2016 ANNUAL REPORT 9 Volunteer Partnership The Sai Baba Center

Bay Cove supporters come to our agency in a variety of ways. One of the Sai Baba volunteers’ first projects was to build It was through a business relationship with Bay Cove Board of special flower boxes at our Freeland Street residence for Directors Chair Bob Walters that Gopal Kalluri learned about individuals with developmental disabilities—boxes that have the agency and the individuals we serve. Inspired by Bay Cove’s allowed wheelchair-bound individuals to participate in the mission, Kalluri shared our story with members of his church— growing of their own flowers and vegetables. The project the Somerville-based Sai Baba Center of Boston—and the result was very much in line with the group’s desired style of has been countless hours of generous volunteer support to philanthropy: offering a service that both addressed a clear benefit the people we serve. and pressing need, and provided a sustainable resource that helps those we serve do something that they couldn’t previously Since 2013, members of the Sai Baba Center have spent one do on their own. It’s thoughtful projects like these, and the Saturday each month at a different Bay Cove program, lending desire to be of meaningful service to Bay Cove and those their expertise and their elbow grease to a wide array of we serve, that have made the Sai Baba Center such a cherished tasks over the years—everything from internal and external and invaluable partner. painting projects at a variety of Bay Cove program locations, to landscaping and yard cleanup, to volunteering at agency fundraisers like the annual Changing Lives Gala.

“ One of our group’s core values is to serve humanity, and working with Bay Cove has given us many opportunities to do that. Our goal is to perform selfless service, and Bay Cove is an organization that helps a lot of people who require specialized services they can’t get anywhere else. Our relationship with Bay Cove has been very, very positive. We’ve met people battling addiction, people with mental illness, and seen that they’re not so different from anyone else. We’ve also seen that it doesn’t take much time out of your everyday life to do things that seem small, but have a real benefit to people in need.” Gopal Kalluri, Sai Baba Center volunteer and member of Bay Cove’s Board of Advocates

“ Volunteers from the Sai Baba Center have made a tremendously positive impact here at Bay Cove. The projects that they take on are more than just simple tasks to be completed. Rather, they are central to achieving our mission, as they enhance the daily lives of the people we serve. We are very grateful to have the Sai Baba volunteers as part of the Bay Cove family.” David Hirschberg, Vice President of Development, Bay Cove Human Services (Above) Volunteers from the Sai Baba Center paint the walls of Bay Cove’s Treatment Center; (Opposite page) Steve, a resident at Vincent House, one of many Bay Cove programs to receive volunteer services from the Center.

10 2016 ANNUAL REPORT 2016 ANNUAL REPORT 11 Educational Partnership BOSTON ARCHITECTURAL COLLEGE

Some of the individuals in Bay Cove’s residential programs Augmentations to the home took place throughout 2016, and have lived with us for years, even decades, and a home—even a include decorative wall panels designed to enhance privacy home customized for men and women with medically-intensive and dampen sound; open cubby-style closets to comfort those needs—sometimes requires changes as those who live within with memory-related hoarding or stockpiling tendencies; and it age. In 2014, staff at our Orlando House residence were bold color matching of the doors and walls of individuals’ rooms assessing the changing needs of the residents—all of whom had to help residents visually key in on them. The adaptations developmental disabilities, and some of whom were now also have greatly improved the quality of life for the residents at displaying age-related cognitive and behavioral challenges, Orlando, and this forward-thinking collaboration to address the including the onset of dementia. needs of aging individuals with disabilities earned Bay Cove’s Mary Jo Cooper an invitation to speak alongside Kopec at the Bay Cove was referred to Boston Architectural College (BAC) Environments for Aging Conference in Austin, Texas in and its Design for Human Health program. A team of graduate April 2016. students (Nadia Sophia, Adrienne Jones and Janet Roche), under the leadership of Professor Dak Kopec, visited Orlando, interviewed staff, met the residents, and spent much of 2015 developing a list of creative design recommendations to help update the home to better address the residents’ needs, as part of a master’s program in Design Studies.

“ Our impressions of Bay Cove were off-the-charts positive. Many times, human and social service organizations overlook the effects of the built environment as an equal contributor to health and behavioral manifestations, but the Bay Cove team embraced the work we do. The project tested the creative design skills of our students to negotiate an ideal outcome within a real life, very tight budget, while also listening to what staff needed and putting themselves in the residents’ shoes. The whole process took them to a place in their thinking and conceptualizations that could not be achieved in a classroom.” Dak Kopec, Ph.D., MS.Arch., MCHES., HHS, Director, Master of Design Studies, Design for Human Health

“ The team from BAC was incredibly professional, respectful and smart, so interested in the work we do, and a lot of fun. They came up with a design plan that marries efficiency, effectiveness and quality of life for our residents. This is the first cohort of people we’ve seen in our developmental disabilities services that are requiring accommodations beyond basic accessibility to deal with aging—historically, this is not a population that got the opportunity to grow old. So, we are now establishing a best practice where one didn’t exist before—and the BAC was a crucial partner in making (Above) Design updates at Orlando House include color-coding of that happen.” each resident’s room for easier recognition; (Opposite page) Mary Jo, a resident of Orlando House. Mary Jo Cooper, Vice President of Developmental Disabilities Services, Bay Cove Human Services

12 2016 ANNUAL REPORT 2016 ANNUAL REPORT 13 Individual Partnership Abby Manzella

In early 2015, Abby was a first-year student at the Tufts School of Abby has become a great advocate for the Medeiros Center, Dental Medicine. Rushing to class on a January day, she dropped spreading the word about the program on social media and her wallet—filled with grocery money and gift cards received recruiting more classmates to join her in her volunteer efforts, at Christmas—somewhere on the streets of Bay Village. She was and wants to find a way to expand her work—even imagining a despondent, until she got a call from John Collins, director of the day after graduation when she might be able to set up a mobile Cardinal Medeiros Center—a day shelter for homeless men run dental outreach van to serve Boston’s homeless community. by Kit Clark Senior Services. He was calling to let her know that Victor, a man who receives services from the shelter, had found And so, an act of simple kindness has been returned, multiplied, the wallet, and turned it in to him. and grown into something that’s benefited so many others.

A grateful Abby came to the Medeiros Center, met Victor and thanked him, and an unlikely friendship was born. Wanting to find a way to not only repay Victor, but to be of service to the other individuals she met there, Abby decided to put her training and skills to work for those in need. Now, every other month, she and a group of her fellow Tufts students come to the shelter to promote dental health and conduct oral health screenings. More than that, they come to get to know the men, earn their trust, and build connections.

“ Before I met Victor, I was someone who had all the usual stereotypical ideas about the homeless. When I got the call that he had turned in my wallet, I was shocked. This is a man who had literally nothing, and he found this wallet and turned it in because it was the right thing to do. This project has been near and dear to my heart, and has inspired me to try and do more for underserved populations. I’ve never felt as good about being able to help someone as I have here. The world works in funny ways—what could have been something terrible has put me in a situation that makes me feel really fortunate.” Abby Manzella

“ Statistics show that about 60% of homeless individuals don’t receive any oral healthcare at all, so Abby and her fellow students are clearly having a direct impact on the health of these men—not just with these services, but because the trust established here may well make these men more likely to accept other healthcare services. And the impacts go well beyond that. So many homeless people are also friendless, because of the sense of isolation and difficulty forming relationships. These students, when they come to visit, are bringing homemade food, sitting down to talk and play board games. They’re forming friendships. And it all came out of (Above) Students from Tufts School of Dental Medicine examine one person doing the right thing and establishing a bond with a guest at Kit Clark Senior Services’ Cardinal Medeiros Center; (Opposite page) Victor and Abby. someone he’d never have met.” Leanne Bragdon, Vice President of Kit Clark Senior Services

14 2016 ANNUAL REPORT 2016 ANNUAL REPORT 15 Special Events

Special Events are a central component of Bay Cove’s efforts Novartis; Support Sponsors The Alex Foster Foundation, to raise critical funds to support—and to raise awareness of— Forest City Commercial Group, Irving House and Harding House; our programs, our mission and the people we serve. We extend and our more than 150 sponsors and supporters for making this heartfelt thanks to all who have participated in the following unprecedented success possible. Special Events during fiscal year 2016. (July 1, 2015–June 30, 2016) GEORGE C. CUTLER MEMORIAL GOLF TOURNAMENT: THE BAY COVE HUMAN SERVICES 2016 CHANGING LIVES GALA: On October 13, 2015, Bay Cove supporters swung into action, Hundreds of Bay Cove supporters gathered at the Seaport Boston hitting the links for the 20th annual George C. Cutler Memorial Hotel on May 19, 2016 to be a part of the Changing Lives Gala, Golf Tournament. Led by Presenting Sponsor Liberty Mutual Bay Cove’s largest annual fundraiser. The spectacular evening and Platinum Sponsors Riemer & Braunstein LLC and Walmart, celebrated laughter, love and resilience, and Bay Cove’s vision of supporters contributed more than $105,000 to Bay Cove’s Center “full, rich lives for people with the greatest challenges.” Guests House programs, helping individuals who face the challenges of were treated to a delicious gourmet dinner, live music, a silent mental illness and/or developmental disabilities to lead full, auction and a live auction led by our auctioneer extraordinaire, rich lives. Susan Wornick, an inspiring video created by Janet and Dan Boynton, and a hilarious and inspiring performance by the TEAM BAY COVE AT THE BOSTON MARATHON: The 120th evening’s special guest, internationally-acclaimed author and Boston Marathon was run on April 18, 2016, and Bay Cove was comedian Loretta LaRoche. The Gala raised more than $275,000 there! The seven members of Team Bay Cove–Leanne Bragdon, to help support Bay Cove’s broad range of individualized services Layla Chadha, Courtney Howard, Jim Laprade, Joey Naylor, Todd for men, women and children. Profound gratitude is offered to all Sells and Bill Sprague—all ran the full 26.2 miles from Hopkinton our Changing Lives Gala sponsors, including our Empowering to Boston, and were cheered on in their efforts by Bay Cove Potential lead sponsor, Liberty Mutual Insurance; the hundreds staff and supporters. For the ninth consecutive year, Bay Cove of people who donated generously; our Gala chair, Bob Thomas, was honored to be selected to participate in the John Hancock and the entire Gala Planning Committee; and everyone who Boston Marathon Non-Profit Bib Program, and our team raised helped to make this success possible. nearly $93,000 for Bay Cove’s programs. As always, we salute the determination of Team Bay Cove, and thank all the Bay Cove STRENGTHENING OUR COMMUNITY: On April 7, 2016, supporters who donated their time, their money, and their energy neighbors from Cambridge and Somerville gathered at the and spirit, cheering our runners on along the Marathon route. Courtyard Marriott Cambridge for CASPAR’s annual fundraiser, Strengthening Our Community. The event—which featured a THE MICK MONSTER MASH 5K DASH FOR KIT CLARK reception, a live auction led by Event Chair Jeff Lockwood of SENIOR SERVICES: On October 31, 2015, while the kids were Novartis and veteran broadcast journalist Monica Brady-Myerov, getting ready for trick-or-treating, it was nothing but treats at and the chance to hear inspiring stories from individuals who Mick Morgan’s Irish Pub in Sharon—site of the Mick Monster have battled against homelessness and addiction—raised more than Mash 5K Dash for Kit Clark Senior Services. More than 100 $120,000 for our Cambridge and Somerville-based addiction runners gathered together—many outfitted in funny, freaky services programs, making this CASPAR’s most successful and fierce costumes befitting the season—to run or walk a 5K fundraising event to date! At the event, CASPAR honored course through the Walpole suburbs. Our sincere thanks to our Richard C. Rossi, City Manager for the City of Cambridge, with Presenting Partner, Mick Morgan’s Irish Pub; our Finish Line the Carl F. Barron Catalyst for Change Award. Special thanks to Sponsor, Liberty Bay Credit Union; and all our generous sponsors, Jeff Lockwood, and all of our committee members; Presenting intrepid runners (just try running a 5K in costume!) and Sponsor MIT; Lead Sponsors The Courtyard by Marriott and wonderful volunteers for their support of this great event.

Novartis, Support Sponsors The Alex Foster Foundation, Forest

16 2016 ANNUAL REPORT 2016 ANNUAL REPORT 17 Bay Cove Supporters

INDIVIDUAL GIVING Joseph J. Fico, Jr. Anne Peirce Amon Mavingire Eric and Judith Borman Names with an * are members of the Ruth Fishbein Pavan Kumar Pokkunuri Jean McGuire John Bossert, Jr. Full, Rich Lives Leadership Circle, Keith Gilbert and Stacy Osur Dr. Sally Reyering and John and Priscilla McMahon Catherine Bowen having donated $1,200 or more to Emily Greenstein Mr. Chris Baldwin Thomas Melendez Dan and Janet Boynton the Bay Cove Human Services Wylie and Sandra Harris Erin Rodliff James and Sandra Mittica Trevor and Sarah Bragdon Annual Fund during Fiscal Year 2016 Richard and Claudia Hunziker Barbara Rubel and Steven Manos Brooks and Patricia Mostue Beatrice Bray Herbie Kimbler Robert Rutherford Robert Mulkern Margaret Bredin $25,000+ James Laprade and Thomas Lutzy Lucy and Reynold Sachs Dan Murphy Richard Brewer James and Martha Mungovan* Jo and Bill Lawson* Helen and DuWayne Sayles Mark and Laura Murphy Joshua Brock Robert and Suzanne Walters* Thomas and Barbara Leggat Ray and Kathy Shepherd Joelle Barton Nims and Wayne Nims Helen Bronk Mike and Janet Lento Jack Sprague Helene Janigro Pirondini Barbara Brown $10,000-$24,999 Jeffrey Lick Ronda Stryker Robert and Megan Quinn Richard and Janet Brown Bruce Goodman and Linda Shaw* Lisa Lindman Debra and James Sunderland Almisha Readdy Christopher Buchanan Bill and Heather Maffie* Anna Madison* Lisa Teixeira Sara L. Rubin and Vincent and Joan Buchanan Anne Rush and Kevin and Kate McCarey* Wendy Webber and Tim Smith David L. Montanari Nancy Bump Michal Karczmarek* Timothy and Lorraine Nelson Amy Whitcomb Slemmer Eugene Scanzera Syam Buradagunta Steve and Sydna Weinstein* Peter and Susan Pease Ted Yun Carolyn and Bill Schrader David and Tammy Burgess Barry Perkins Glenn and Barbara Sieber Donald and Anne Burgess $5,000-$9,999 Jennifer Piemme and Ellen Wells $250-$499 Sam Slade and Sue Coughlin Jack Burke Anonymous Joseph and Vicki Regan Anonymous (2) Todd B. Smith Robert and Donna Burke Ajay and Layla Chadha* Michael and Mary Ellen Shea Dora and Steven Abbatine Mr. and Mrs. John H. Spurr, Jr. Alec Burleigh Laura Connors and Ronnie Springer* Mark Abelman James and Diane Sunderland Kathryn Burns Brian O’Connell Rusty Stieff* Joseph and Amy Ailinger Matthew Troiano Laura Burpee The Estate of Sarah A. W. Devens Jack and Linda Stone Edwin and Rosa Barrett John and Teresa Viggers Christopher and Kate Burr Gerald and Derith Fellows Michael and Leslie Sullivan Michelle Beery-Brooks Ann P. Walsh-MacLeod Greg and Megan Buscone Bink and Weezie Garrison Sally W. Thompson* Joseph Benson Brooks S. White Dean Bushey Paul and Kathy Graveline* Marilyn Thostenson Charles Bewley Margie E. Cabrera Andrew and Karen Hirschberg Matt Waters Zohreh Bewley UP TO $249 Josh Callahan Kerry Ollen* Eric M. Wetlaufer Lisa and Fran Blake Anonymous (4) Michael Callahan Peter and Helen Randolph* Timothy Wilens Doris Breay Joanie Abramson Frances and John Callanan Bob and Laura Thomas* Joshua Bressler Donna and David Abruzzese Ewan Cameron Carolyn Thostenson $500-$999 Mark and Janet Burkhard Tara Acton Patrick Canavan Nathan and Loralie Thostenson Anonymous (2) Michelle Y. Chan Carlton Adcock Stacey Capizzano Bertina Abeles and Kenneth Davin Candace Chang John Adebayo Carmela Caputo $2,500-$4,999 Danielle Adcock Ben Chapman Michelle Adelman Kathleen Carey Anonymous David and Jill Adler Kathleen M. Collins Leo Adorno Adriana and Adam Carinci Michelle and William Austin* John Beggans Sarah Coombs Sarah Aldridge Leie Carmody Leanne Bragdon* David and Nancy Blessing Damien DeVasto Shannon Aldridge Sarah Carnevale Gabrielle Brenninkmeyer and Robert Bower Mrs. Edward M. Dickson Susan Allan Margaret and Joseph Carreiro Graham Atkin Lawrence and Phyllis Buell Douglas J. Faithfull Richard Allgaier and Howard and Sue Carver David and Elizabeth Byrnes Stan Connors and Sheri McCann John Ferreira Elizabeth Anderson Sara Casey Jane Donnelly and Ian and Mary Cookson Albert and Michele Filosa Benjamin Amidon Margaret Hamlett Cash-Griffin Christopher Stirling Hilary Croach and Patricia Carroll Ruth Harel Garvey Jennifer Asay Corinne Cather David Dwortz Barbara and Malcolm Crystal Judy Gelfand Jayne and Scott Atkinson Jessica Catlin Rick and Jane Filosa Phoebe Cutler and Frank Gens Carol and Michael Atwill Miceal and Shelby Chamberlain Timothy and Madeleine Gens Desmond Smith Joseph and Marilyn Gilboy Lee and Kate Auspitz Anderson Chan George Handran Laurie T. Dewey Joseph and Joan Gniadek Elizabeth and Steven Baczkowski Sonia Chang-Diaz and Bryan Hirsch David and Linda Hirschberg* Jonathan DiPaolo Scott Goodrich Barbara and Patrick Bagley Ryan Chau Tisa Hughes and Mark Robinson* Ruth Downey Susan and John Graham Michael and Deborah Baker Jesse Chen G. Lee and Diana Humphrey* Jason Ellis John and Mary Graves Suresh Balani Anne Cherry Deborah L. Levy* James Fleet Beth Greene John Bancroft Sam Cheuvront Nancy Mahan* Jeffrey and Kris Fox James Greene Antonio Barrios Sarah Chiaramida Michael and Erin Prestileo* Mr. and Mrs. John L. Gardner Anna Gurevich Elaine and Joseph Barry Janice Chin Jerry Rappaport, Jr. Brian T. Garrity Glenda and Russell Hadaya Melissa and Stephen Bassler Jeffrey Ciavarri Stanley J. Riemer* Larry and Heather Geller John and Margaret Hahesy Julie A. Battisti Diane Ciesluk Todd Sells* William and Lynne Gillen Jean Carol Hamburg Caitlen Beahn Alcurtis L. Clark Lori Sheridan* John and Mary Gorman Julia K. Hibben Lisa Becker Connell Clark Tucker and R.L. Smith Jerrold and Ellen Hirschberg Kay and Philip Hodge Michael Bembenek Douglas Clark Bill and Karen Sprague* Sarah Cannon Holden David and Ellen Hood John Bender Gavin Clark Edward and Mary Tate* Terry Dwyer Hurley Oliver Iversen Elizabeth Bendrick Margaret and Bill Clark Marc and Jayne Teal Christel and Kenton Ide Ann Kelly Stuart and Maureen Benton Molly Clark Laurie and Neil Jacob Mr. and Mrs. Horace E. Laprade Brittany Bergstrom Tracey Clingingsmith $1,000-$2,499 Todd and Andree Johnson Richard Lefkowitz Mitchel and Stacy Bernstein Kristin Clinton Wendy Lee Austin Gopal and Lakshmi Kalluri Ariel Linet and Dan Goodman Telis and Wendy Bertsekas Mary Gould Cohen Thomas Brennan Stephen Leonard Sarah Linet and Dylan Maeby Indu Bharathan Charles Combs Kenneth and Anna Mae Brooke Russ and Marilyn Lyman Mary Long Sarah Parrott Bianculli Erin Conley Jeffrey Brown and Kathryn Corbin William and Susan Maffie Carley and Todd Lubarsky Lauren Bisio Leo Connell Terri Z. Campbell* Kevin and Claire Martin Patricia Mac Donald Jonathan Blank Judith Conner Vincent Carrafiello Mary C. Mehlman Peter and Kathryn Mahoney Pam Boardman John Connole Kerriann Carthy Susan Moore Thomas Maloney Alice and Paul Bodnar Anne and John Connolly Mary Jo Cooper* John Sean Murphy Michael and Melissa Marien Jean Body Donna Connolly William J. Crane Joey Naylor and Maile Clark Donald Martel James A. Boen Dennis and Claire Connors Mark and Patricia Deck Stephen Peck Brian Martin Andrew Borggard

18 2016 ANNUAL REPORT KIT CLARK SENIOR SERVICES 2016 ANNUAL REPORT 19 Bay Cove Supporters

Karen Conroy Kelly and Philip Frattaroli Alison Hodge Kathleen and Maurice Laffin Joseph McPherson Kristen Conroy Joanne Frechette Erik Hodges Mary Lanata Stephanie and David Meader Kevin Costello Daniel Freehling John and Patricia Hoffman Richard Landy Kathleen Medeiros Margot and Don Critchfield Evelyn Freeman Megan A. Hoffman John Laprade Mary Medeiros Attorney George F. Cronin, Jr. Scott Freeze Jean and John Hogan William and Kit Carson Laprade Christina Menard Mary Crowley Deborah and John French Bryant Hollins Lenore A. Lawrence Kellie Michel Maureen Cunningham Julie French Charles Hollins J. Kevin Leary, Esq. Noah Miklas Jennifer and Christopher Curcio David Frizzell Barbara Hood Richard LeClair Terrance Miklas Carol Cushman Ellen Gallagher Michael Hood Edna and Cynthia Lee Torin Miklas Donna Cvet Kayley Gallagher James and Joyce Hooley Jennifer LePera Justine and Kyle Mikulis Alyson Czelusniak Michael Gambino Robert and Susan Horne Alexis Lindman Joseph Miletich and Lisa Fernandez Jessica D’Abrosca Susan Gammons Brandon Howard Hannah Lipper Gabriel and Jodi Miller Priscilla Damon Margaret and John Gannon Mallory Howard Michele Lockwood John Luke Mills Tim Danahy Rachel Gannon Maureen Howard Charles Locuson Roger Milne Myra Danish Linda Garr Shannon Howard Ãngel Maldonado Lopez Catherine Minogue Shanti Das Wermes Sarah Garrity Siobhan Howard Mary Lovett-Schwab R. A. and Andrea Minton Marianne and Donald Davidson Michael and Kimberly Gattoni Thomas Howard Renee and Richard Lubell Hirotake Mizutani Sara Davidson John Gay Troy Howard John and Jean Lucas Miho Mizutani Stacy Davidson Robert Germain Claire Howe James Luce Nicholas Moise Catherine Davis Rachel Gershman Joshua Howes Elena Luongo Nina Molchanova Jennifer Davis Patricia Ghannam Yongbo Hu Alissa Lynch Debra Moran Sherry Davis Ken Gigstad Janet and Bart Hudson Denise Lynch Laura Moretti Alfred DeMaria and Susan Case Michael Gilles David Hughes Lily Ma Michael Morey Soraya DeOliveira Krista Gipson Claire Humphrey Kelly MacEachern Michael and Kathleen Morgan Richard Deschamps, Jr. Daniel and Jamie Glennie Mrs. Edna C. Hunter Lisa MacInnis Catherine Morrison Caitlin Deschenes-Desmond Mark and Rose Glennie Kenneth Hynes Linda Maffei Samantha Morrison Jane Desforges and Michael White Margaret Gogarty Diane Iagulli Hema Mahase John and Virginia Morse Ryan Dietz Steven Goldblatt Chris and Susan Ingle Jeff Mahoney Lisa Morton Frances Doherty Lorraine Goldstein and Gustaaf Driessen Marlynn Jabaily Karen Major Edward and Susan Mosher Paul and Denise Doherty Janet Gottler Carl and Vajlit Jackson Carol and Lawrence Mammoli Leo Moss Leonard Dolan Rachel Gough James Jankun Kevin Manning Yasmin Motivala F. Trenery Dolbear, Jr. Alexandra Gould Megan Johnston Robert and Regina Marchewka John Moynihan Richard Donald Balaji Gourishetti Jeff Jones Harry Margolis Jochen Muehlschlegel Sister Anne Mary Donovan Glenn and Diane Govey Stacey Jones Jason Marinko Julie Mueller Elizabeth Donovan Veronica Grace Emily Joyal Joseph Marino Florence Mugenyi Michael and Jeannine Donovan Julie Grady Kevin Joyce Kathy Markman Daniel Murphy Claire and Mark Dorman James and Lee Graham Karuppiah Kannan Katie Markman Paul Murphy Torin Dragsbaek Peter J. Graham Amanda Kasica Richard Markuns Larissa Murray Denise Driscoll Sally Graham and Daniel Willis Kathleen Kasper Dennis and Joyce Maroney Mary P. Murray Shylah Duchicela Kristen Grant Cheryl and Jeffrey Katz Laurie Marshall Susan Myerow Jeffrey Duncan and Kathleen Gunnery Lauren Grealish Ellen and Henry Katz Karen Martindale Austin Myerson John Dunlevy Jennifer Greene Michael Keady Isabel Martinez Sara Natale Cara Dunn Mary Gregorio Mary Jo and Paul Keaney Susan Martucci Russell Naven Philip Dunn Lisa Gurgone Jane and Jamie Kelley Susan Masterson Glenn Nelson and Kerri LuBell Nathan Duphiney Candice Guy Susan Kelley Denise and Daniel Mastrovito Sheri Nicholson George Dwyer Andrew Haase Angela Kelly Wendy May Silvia and David Nieto Jefferson T. Eaton Vanessa and Devin Hackett Margaret Kelly Robert Mayo Tad and Christine Nikolich David Eckel Richard Hamel Mary Kelly Maureen and Edward Mayotte Roni Nocon Janice Edge Paul and Beatrice Harcovitz Walter Kelly and Carolyn Tracy Kelly Richard Mazzarella Katherine and Richard North Charlie and Betsy Eisenmann John and Mary Harney Leah Kendall Richard and Mary McAdoo Scott Noyce Nora Ellerbrook Amy Harris Katherine Kennedy Billy McArdle Robert and Harriet Noyes John and Sandra Emler Diane Harris Paul and Rebecca Kennedy Marge and Thomas McAuliffe Elise Nunes Brenda Faberman Sharon Harris Jessica and Kristopher Kenney John McBride Neil Nunes Harris and Frayda Faigel Alexa Harrison Pauline Reardon Kenney David and Ally McCabe Kevin and Cara O’Brien Francesca Falzarano Christopher Harrison Philip and Janice Kenney Mary McCabe Kristen O’Brien Kate Fazio Stephanie Harrison Marilyn Kent Paul McCann Margaret O’Brien Janie Feinberg Gregory Hart Elizabeth Kernan Colleen McCarthy William and Margaret Obrien Claudette Ferguson Jane and Bill Havemeyer Kevin and Kathleen Kerr Dorothy McCarthy Sarah O’Callahan Anna Ferrick Erin Mooney Hayes and Bryan Hayes Maria Kessler James McCarthy Erin O’Connell Dorothy Ferullo Rebecca and Michael Haynes Scott Kessloff Michael and Danielle McCarthy James O’Connell, MD Michael Filosa Jennifer Hayward Sawsan Khouj Mike McCarthy Marilyn O’Connor Mary Grimes Finley Dorie and Ron Heeren Francis J. Kirwin Shawn McCarthy Caitlin O’Donnell Suzanne and Henry Finn Barbara Hegarty Ashley Klane Linda Joy McCollum Paul O’Donnell Alice Fiore Jennifer Heppner Jeffrey and Eilene Kleiman Marianne McCready Jane Ollen Alisa Fiore Leonard and Ophelia Herman Floreen Knight Bob McElhinney Kelly O’Malley Nancy and James Fleming Anna Hermann Drew and Jennifer Knoll Pamela McGillivray Dan O’Neil Paul Fleming Luisa Hernandez Christina Knowles Thomas and Mary McGivern Kelly O’Neill Aynsley Floyd and Tom Mucha Laura Herzog Erik Koenig Chris McGrath Michael O’Neill and Peter Flynn Dean Hickey Julia Kohn Charles McIntyre Diane Holmes Lori Foote Mary Hickey Paula Kolbas Kenneth McIntyre Kerry Orourke-Grogan Joshua Forman Bonnie Hicks Mia Koski-Schultz Thomas McIntyre Katie Ouellette Massie Fox Lori Higgins Brett Krause Tamara McKenney Frank Penzo Jason Fram Cecyl Hobbs Michelle Krug Katherine McMullan Steven Pezwick

20 2016 ANNUAL REPORT Bay Cove Supporters

Lanchi Pham Lindsey Shumway Kathleen Walsh $5,000-$9,999 $500-$999 Wilson Trung V Pham Robert and Victoria Siders Jacob and Margo Walter Aon Risk Solutions Anderson Electrical Contractors, Inc. Beatrice Phear Stephanie and David Silvi Joshua and Brooke Wardrop The Bennett Family Foundation Bank of America-Matching Gifts Nathan Phillips Scott and Randi Sisson Jennifer Warshaw Blue Cross Blue Shield Boston Capital Foundation Nicole Phillips Patricia Slattery Martha Warshaw of Massachusetts Codman Square Neighborhood David and Laurie Pienton Shelley and Gary Slatus Natalee Webb BNY Mellon Corporation Development Corporation Walter and Doris Pienton Douglas Smith Marty Weiner Boston Evening Clinic Foundation The Cowles Group Kathleen Pignone James and Jennifer Smith Larry Weissman The Jack & Pauline Freeman Fantini Baking Company, Inc. Catherine Pimenta Karen Smith Carolyn White Foundation, Inc. HSBC–Matching Gifts Karen Politano Noni Chagnon Smith Margaret White Give with Liberty Intercity Home Care Kelsey Pollutro Susan Smith Ralph and Geri White Harvard Pilgrim Health Care Millennium Matching Gifts Joseph and Phyllis Porrell Jack Smolokoff Shelley White Janssen Pharmaceuticals, Inc. P&P Parking Jennifer Porter Magdalena Sojka Alan Whitney Liberty Bay Credit Union Pipefitters Local Union 537 Carol and Jean Pouliot John E. Sorrentino Andrea Widberg Massachusetts Convention Reliable Roofing & Sheet Metal LLC Jess Preston Carrie Souza Jan Wiley-Egdall Center Authority Travelers Community Connections Stephanie Preston James and Rebecca Spillane Eileen Wilson Meals on Wheels Association Wells Fargo Mark Prew Caitlin Sprague Jerzy and Charlotte Wisniewski of America Harold Price Carolyn Sprague Richard and Marilyn Wittrup People’s United $250-$499 Stephanie Price David Sprague Laurisa and Steven Wojcik Community Foundation Anonymous Vijay Rajamani Priscilla L. Sprague Sara and Bruce Wolf Stewart Title Guaranty Company Appleton Partners, Inc. Barbara Rakes Spencer Sprigg John Wolff Tufts Health Plan The Arc of Massachusetts Jonathan Ramones Michael St. Jean Rebecca Wolfson BAYADA Home Health Care Michael Reagan Maria Staiti Jonathan and Helen Wood $2,500-$4,999 Beth Israel Deaconess John and Beth Recker Deborah Stande Robert and Ann Marie Worth Bank of America Care Organization Colm Renehan William and Sue Stason Christina Wright Barclays Big Hearted Books and Clothing Inc. Kelly Reynolds Robert and Aunchun Steeves Leo Xu Boston Capital Corporation Brightview Canton Edmund and Mary Rihbany Frank and Caren Steinberg Jorge Yarzebski Canon Solutions America Cambridge Packing Company, Inc. James Rihbany Riley Stevens Arlen Zamula Capital One National Association Central Boston Elder Services Stephen and Tina Rimes Jeff Stone George Zarcilla Commonwealth Care Alliance Davlin Foundation Rebecca Riopelle Elizabeth Storer Mary Zaremba CSC ServiceWorks Dedham Savings Joseph and Dana Robbat Stephen Stroud Reuven Zaslavski Eastern Bank Eaton Vance Investment Robbie Robertson Alice Sullivan Buelent Zeyben Kevin P. Martin & Associates Counsel–Matching Gifts Brian Robillard Tim Sullivan Molly Zuccarini Pioneer Investments Greater Boston Chinese Maria Rodrigues William and Nancy Sullivan Jaclyn Zysman Ruberto, Israel & Weiner, P.C. Golden Age Center, Inc. Janice Rogers Joe Surette Pauline Zywaski Voya Financial Home Instead Senior Care Neil Rollins Paul Surette Marathon Physical Therapy and Andrew Rosen Greg Susco INSTITUTIONAL GIVING $1,000-$2,499 Sports Medicine Dana Roszkiewicz and Kathryn Sylvia The following list recognizes The Lassor & Fanny Agoos Massachusetts Early Intervention Margaret Melozzi Alyssa Taddeo corporations, foundations and other Charity Fund Consortium, Inc. Denis Ruddy Edna Tate organizations that made contributions Apothecare Pharmacy, Inc. Murphy, Hesse, Toomey & Lehane, LLP Justin Ruel June Tatelman during Fiscal Year 2016. Associated Home Care, Inc. QRGA, LLP Kenneth Rupp John Tatum Blue Hills Bank Spinelli’s Catering Carol Russell Eyram Tay $50,000+ BNY Mellon Sports Authority Caitlin Ryan Abigail Taylor Amelia Peabody Charitable Fund Community Partnership Christine Ryan Kim Teague Tufts Medical Center Boston Private Bank and Trust UP TO $249 Nancy Ryan Walter Thibodeau DSCI Corporation Anonymous Barbara Sampson and Kathryn and John Thorndike $25,000-$49,999 The First Parish in Lincoln AB Plus Inc. Chris Hamilton Suzanne Dromey Tiberii The Baupost Group Interior Resources Amazon Smile Lauren Sanders Odin Tidemand Boston Foundation John Hancock–Matching Gifts Bank of Canton John Sannella Lynda Tocci and Anne-Marie Fitzgerald Liberty Mutual Keith Properties, Inc. The Baupost Group Marylin Sattler Jesse and Joelle Tokarz Liberty Mutual Foundation Massachusetts State Council –Matching Gifts Tedd R. Saunders Christian Tolentino Linde Family Foundation Knights of Columbus Best Ride, Inc. Todd and Beth Saunders Priscilla and Tom Toth The Perpetual Trust NAMI Cambridge/Middlesex BOSBURGER Deirdre Savage Meaghan Tower for Charitable Giving, Philadelphia Insurance Companies Boston Auto Tech Inc. Catherine Sawula Patricia and Joe Tower Bank of America, N.A., Trustee Real Power Protection City of Boston Credit Union Elizabeth Scanzani Thao Tran Adelard A. Roy and Commonwealth of Massachusetts John Scarff Alan and Janice Tsuma $10,000-$24,999 Valeda Lea Roy Foundation Employees Charitable Campaign Lynn Schade Glen Tsuma Adage Capital Management St. Stephen’s Episcopal Church Dorchester Tire Service, Inc. Ray Scharlacken Lein Tung Charles F. Bacon Trust, W.B. Mason Co., Inc. Edward Jones Investments Alex Schmidt Scott and Angela Turner Bank of America, N.A., Trustee Walpole Co-operative Bank Fairview Associates, Inc. Ashley Schofield Shana Turowitz Cambridge Savings Bank Fire Chiefs’ Association of William Schrader Beth Ross Twombly and Bushrod H. Campbell and Massachusetts, Inc. Rodney and Andrea Schussler David Twombly Adah F. Hall Charity Fund Ford Plumbing Karen Seck Philip Vaccaro Citizens Bank Golden Living Norwood Lexi Sells Srikanth Vaidyanathan Eaton Vance Investment Counsel Health Resources in Action, Inc. Nancy Sells Paul and Janice Van Almkerk Grimes-King Foundation Hoang My Jewelry Corp Marcia Sewall Olympe Vanner for the Elderly, Inc. Imperial Bag & Paper Co., LLC Lisa Shaheen Fredericka Veikley Harvard Pilgrim Health Care Foundation IP Digital Inc. Caitlin Shanley Davide and Jen Visco The Janey Fund Jane Doe Inc. Emily Shea Stepan Vyskocil Marsh Liz Page Associates Kim Sheehy Cynthia Walder Meals on Wheels America Magical Beginnings Hessie Sheldon Cory Wallack Riemer & Braunstein LLP Massachusetts Association Prakash Shimoga John Coleman Walsh, Esq. USI Insurance Services, LLC of Contributory Retirement Systems

2016 ANNUAL REPORT 21 Bay Cove Supporters

MassMutual Financial Group Kara Marie Timilty* Dr. George S. Sigel Mark Roopenian Jacob and Nancy Bloom –Matching Gifts Irving Turowitz* Bill and Karen Sprague Richard and Jane Rossi Linda Bonfatti Meetinghouse Bank Michael White Ronnie Springer Paul Schechter Phyllis Bretholtz Members Plus Credit Union Danny Williams* Stark Advantage Bill and Karen Sprague Carol and Frank Bridges The Mobile Locker Co., Inc. Linda C. Stone Thomas Sullivan Andrea Brown The Linda Hammett Ory and IN-KIND SUPPORT Stowe Mountain Resort Mary Verhage Kelley Brown and Ann Donner Andrew Ory Charitable Trust Anonymous Robert J. Thomas Katherine Watkins Thomas Browne Paul’s Baystate Alarms 4imprint Promotional Products The Thostenson Family Janet Bucchiere Poirier Sales & Service ADJ Group, Inc. United Healthcare Services $250-$499 Margaret Buckley Retired Public Employees Wendy L. Austin W.B. Mason Co. Anonymous (2) Royce Buehler Committee for Political Action Edwin C. Barrett Paul Wahlberg Dawn Baxter and Spence Smith Richard Buirkle Right at Home Boston Southwest Anna M. Barry Susan Wornick Michaela Bowden Rachel Burckardt and State Street Matching Gifts Mark Belluardo-Crosby Zoo New England/Franklin Park Zoo Michael Bowler Rosario Delacruz VietAID Stuart and Maureen Benton Levin Campbell Timothy Cabot BNY Mellon Corporation CASPAR Karen Carmean and Doane Perry Marian Camirand HONOR AND MEMORIAL Boston Sports Club Etchell Cordero Elizabeth Caney *Indicates gift is in memory of The Brockton Rox INDIVIDUAL GIVING Louis and Cheryl DePasquale Maryellen Carvello T. Colin Barton* Brooks Brothers-Newbury Street $5,000-$9,999 Victoria and George Donovan Ethan and Allison Cascio Dan Boynton Brooks Brothers-Somerville Laura McTaggart and Tom Nolan Barbara Duhamel Kay Case Janet Boynton Kevin Brown Rachael Solem William Ewall and Barbara Tumelty Mary Cassesso and Peter Miller Robert Bragdon* Carroll Advertising Company, Inc. Seth Fishbein John Ciampa William Bragdon* Candace Chang $2,500-$4,999 Sarah and C. Andrew Gallop Tiffany Ciccarelli-Moore and Thomas Buckley* Citizens Bank Anonymous Anthony Galluccio Louville Moore Bob Callanan* Joan Valade Cohen Family of Carl F. Barron Christina Giacobbe John Cini Dr. George C. Caner* Laura Connors and Adrienne Bolger Timothy Groves Charles and Susan Cnudde Pat Carroll and Hilary Croach Brian O’Connell Tiziana C. Dearing and Kelsey Heebink Polyxane Cobb Suzanne Choumitsky* Maureen Conway Stephen J. Seiner David and Linda Hirschberg Ava-Robin Cohen Roy Cohen Mack Crawford Walter Rich Denise Jillson and George Pereira Deborah Cohen Peter A. Daly* Cuffs & Collars Joseph and Janice Roller David Kale Edward Cohen Gerard J. Desforges* David F. D’Alessandro Anne and Richard Taylor Michele and Byron Kincaid Hailey Conneely Ashley Devoe* Patricia Deck Frank Kramer and Mary Jane and Ralph Coppola Martin Duffy and Jane Donnelly and $1,000-$2,499 Joan Sulis-Kramer Megan Costa his 40 Boston Marathons* Christopher Stirling Anonymous Susan Lapierre Carolann and Jerry Courtney Andy Dusenbery David R. Dwortz Kenneth and Marian Barron Lisa Lindman Alison Crowley Anne Feeney* Eddie Bauer-Store #0073 Louise and Rodrigo Botero Daniel Lowen Lauren P. Curry and Richard Fish* Carla Fahie Timothy Chow Nancy Mahan Robert P. O’Shea Annie Hamilton* Gerald Fellows Paul Ciampa Priscilla McMillan Steven and Isabel Darwin Pris Henry* Fernandez Bay Village James Curran Owen O’Riordan Jesse Davis Frances Herman* Aynsley Floyd John DiGiovanni Michael Owu Boudewijn de Jonge and Julian Bigelow Hines* Kelly Frattaroli Robert Howe and Martha Nichols Andrea Paulson Josefine Wendel Maria J. Hines* Ruth Frost-Cameron Rosemarie and Steve Johnson Sheila Keady Rawson Lorraine Del’Orfano Information Services Department Bink and Weezie Garrison Alastair Johnston and Molly Ready Gopi Dhokai at Bay Cove Human Services Gay For Good Felicity Anne Lufkin Robert and Jane Richards Gerald DiMatteo and Dary Jacob* Ellen Hood Mattie Klock David Salomon Bonni Carson DiMatteo Jean Lee* Siobhan Howard James Knowles Gao-Wen Shao and David Dobrin Concetta “Connie” Lento* Infinata Raymond and Monique Magliozzi Michael Liebson Sheila and Edward Doctoroff Sylvan Linn* Konica Minolta Business Solutions George and Jane Metzger Nan and Bill Stone Anne Donaghy Daniel Madison Jim Laprade and Tom Lutzy Paul O’Gorman Catherine and David Sullivan Thayer Donham Timothy I. Madison Mike and Janet Lento Judith Quillard City Councilor Timothy J. Toomey, Jr. Elisabeth Drake Heather Maffie Liberty Mutual Insurance John Rabinowitz Jennifer Rose Ward Stephanie Drakes Drew Martucci* Lisa Lindman Ellen Semonoff Amy and William Witts Robert and Rebecca Duval Andrise Mathurin* Donna Lombardo Denis Sheahan Alec Wysoker Karen Edlund and Philip Woodbury Don Mofford Mary Long Alex Steinbergh Gerald Zuriff Daniel Epstein and Rozann Kraus Paul Mullen* Mick Morgan’s Irish Pub Lee Varon J. Brandon and Steven Evitt Alivia Nunes Dolores A. Miller Robert and Suzanne Walters UP TO $249 Eleanor Farinato Horace Oleesky* Museum of Fine Arts Laura Wernick Anonymous (8) Iram Farooq George Phear Art Nava Carol Abbott Edward and Lillian Fassino Rochelle J. Phillips* New England Aquarium $500-$999 Sandra Albano Denise and Lawrence Feloney Hal Rosenthal* New England Patriots Anonymous Norm Alster Theresa Feloney Mauricio Salamanca Charitable Foundation Eleanor Andrews Catherine Amory Anne Ferraina Corey Saunders New England Shirdi Sai Parivaar Monica and Adam Brady-Myerov Steven Ascher Ruth Fishbein Dylan Saunders Olympia Sports R. Todd Clark Steven Atlas and Lestra Litchfield D. Anthony Flanders and Miles Saunders Omni Parker House Lori Cowles Maureen Banks Carla Procaskey Sarah Saunders Peter and Susan Pease Claudia Davidoff and Joseph Kahan Joel and Betsy Bard Susan Fleischmann Michael Scanzani Quilters’ Connection Stephen De Cesare Jack Barry Mary Foley and Jeffrey Lucas Will Sompayrac* Lexie Raczka Michael Gilles Prudence Baxter Ursula and Thomas Follett Craig Sorensen Fay Remis John Ice and Judy Fiola Anya and Robert Bear Emily Foster Harry Sprague* Sally Reyering Jean and James McCarver Deborah Belle Melissa Fox Marilyn Stewart* Dan Reynolds Erica Metzger and James Fleming Jeffrey Berg Shelley Francois Sean Stigberg-Mellman* Robin’s Flower Shop Pamela Moore Lawrence and Sara Mae Berman James Gallagher Katherine M. Tatum* Sapers & Wallack, Inc. Lisa Peterson Rahul and Emily Bhargava Steve Gallant Robert J. Thomas Seaport Boston Hotel Sara Pickett Suzanna Black Nancy Galluccio Colin Thornton* Senior Whole Health Samuel Ribnick Paul Blackborow and Jessica Daniels Emer Garland

22 2016 ANNUAL REPORT Bay Cove Supporters

Leona Gibbs Martin Millane INSTITUTIONAL GIVING $250-$499 Central Square Business Association Nancy Glowa Carol Miller The following list recognizes Bank of America–Matching Gifts Central Square Theater Theodore Golfinopoulos Martha Minow corporations, foundations and other Cambridge Health Alliance Christmas in the City Anne Govert Robert and Virginia Moon organizations that made contributions Cambridge YMCA City of Cambridge Kathleen and David Granchelli James Moore during Fiscal Year 2016. Committee to Alcurtis L. Clark Cassandra Grey Ellen Moot Elect Sal DiDomenico Sara F. Colleary Jayne Grudberg Mardi Moran and Sal Shapiro $25,000-$49,999 PJA Advertising Congregation Sha’aray Shalom Michael and Aileen Grunder Mari-Elizabeth Morgen Cummings Foundation Rebellion Dogs Men’s Courtyard by Alican Gulal Mary Murphy 12 Step Group Marriott Boston-Cambridge Elizabeth Haftel Joann Neusner $10,000-$24,999 Spaulding Rehabilitation The Friendly Toast Martha Hamilton Karen and Michael Nicoloro Frank and Carl Adams Network/Partners Healthcare Grafton Restaurant Group Edward and Margaret Handy Kevin and Maureen Oliver Memorial Fund, Winter Hill Bank Cathy Grayzel Stephanie Harper Kerry Ollen Bank of America, N.A., Trustee Harding House Bed & Breakfast Richard Harriman Kenneth Osgood UP TO $249 Harvard Square Business Association Catherine Hart David Osler $5,000-$9,999 Anonymous (3) Donna Hathaway Eleanor and Richard Heavern John Page The Alex Foster Foundation Amazon Smile Hotel Marlowe Judith Herman Peter and Sandra Parise Americo J. Francisco Fund at Bain Pest Control Service Hyatt Regency, Cambridge John and Dorothy Herzog Ann Pauly Cambridge Community Foundation Bonny’s Landscape Service, Inc. John Ice and Judy Fiola William and Eileen Hibert S. Georgine Pennington Cambridge Licensee Advisory The Christophers Rabbi Shira Joseph Sheilah Hoelscher Christopher Porter Board/Taste of Cambridge Corwin & Corwin LLP K.A. Ricco Hair Design Charles Hollins Jay and Sheila Poswolsky Forest City Commercial Group International Organization of Kendall Square Business Association Arch Horst Mary Pothier Irving House at Harvard Masters, Mates & Pilots Nancy Lange Catherine and Keith Hughes Jeffrey Quateman Novartis, Inc. Moors & Cabot, Inc. Many Helping Hands 365 Jean Jackson David Rachlin Sanofi Foundation for Massachusetts Institute Claude Jacob Elijah Rak $2,500-$4,999 North America of Technology Sohan Jain Elisabeth Raleigh Anonymous Matching Gifts Program MIT Government & Community Henrietta Janelle Gerald Reardon Cambridge Community Foundation St. Peter’s Episcopal Church, Relations Sen. Patricia and Alain Jehlen Robert Reardon Cambridge Trust Company Cambridge MIT Students: The Next House Shannon Jenkins Janet Reckman CambridgeSide Galleria The Strategy Group, Inc. Resident Associate Advisors Charles Jennings, Jr. and Edward and Dianne Rice Citizens Energy The Toomey Committee Mission Church Karen Jennings-Sullivan Diane Rodgers DivcoWest Tufts University of Our Lord Jesus Christ Winston Jones Sara Rosenfeld Grafton Restaurant Group MLK Day of Service Daniel and Maureen Joyce Jonathan Rothblatt Harvard University HONOR AND MEMORIAL Onyx Hotel Bruce Kalow and Celia Chin Laurie Rothstein Mount Auburn Hospital *Indicates gift is in memory of Ruth Priestley Theresa and Thomas Keller Edye Rulin Somerville Health Foundation Inc. John Ahern* Raymond James & Associates, Inc. Albert Kennedy Laura Runkel West Floor Covering, Inc. Margaret Bailey* Reunion Church, Somerville Sarah Kennedy Ellen Avery Samra Paul Blum* Joseph V. Roller Maureen Khoury Emily Sangillo $1,000-$2,499 John Brady* Darcy Schramn Marcin Kilanowski Virginia Savage Alexandria Real Estate Equities, Inc. Carol Chandler* Ned Shenton Clifford Kilfoyle and Robert Sedgwick Biogen, Inc. Jim Curran, Sr.* Sheraton Commander Hotel Maureen Flemming Caroline Shamu and Peter Sorger Boston Properties Tiziana Dearing Strategic Payment Systems, Inc. Sheila and William Bruce King Gregg Singer Cambridge Innovation Center Joseph Del’Orfano* TAGS Hardware Ernest Kirwan David Skeels and Patricia Regan Cambridge Landscape Co., Inc. Lis Drake Taste of Cambridge Yolanda K. Kodrzycki and Michael Smith Cambridge Savings Bank Lawrence F. Feloney* Dr. Thomas Torrisi Scott C. K. Moriear Jo and Maxwell Solet DiCicco, Gulman & Company LLP Alex Foster* Tufts Community Affairs Sarah Kuschner Brenda Stanfield Dyax Corp. My (saving) Grace Tufts Now–Tufts University Mary LaClair Alan and Monica Steinert East Cambridge Savings Mel Hotz Turner Construction Judith Larsen and Eric Quinto Juliet Stone Charitable Foundation David E. Madison U.S. Marine Corps Reserve Toys Charles and Judith Laverty Barbara Sweet The Frederick E. Weber George Metzger for Tots Program Ben Lavery H. Edward and Mary Tierney Charities Corporation Thomas F. Murphy, Sr.* Sally West Walter and Susan Leonardo Ryan Tincher LARS Charitable Fund Peter Schofield Parise* Earle and Ruth Margaret Lomon Christine Toro Massachusetts Institute of Technology Larry Quateman We have made every effort to be Kenneth Loman Hilma Unterberger Memorial Church, Harvard University Dr. Stephen Seiner accurate in our listings, and apologize Stephen and Pamela Longo Marsha Vannicelli Opaleye Management, Inc. Jonathan Squire* if any mistake or omission has been Hyacinth Lovelock and Donna Wade Trinity Property Management, Inc. made. All gifts are greatly appreciated. Donnette Daley Diane Warshawsky Turner Construction Company IN-KIND SUPPORT If your donation is not recognized Carol and Henry Lukas Olivia Warszycki W.T. Phelan & Company Anonymous on these pages, please contact Susan MacLaren Clayton Wentworth Insurance Agency, Inc. Advanced Court Reporting [email protected]. Richard and Wanda Macnair Ronald Wheeler Joan Allard Debra Mandel Gail Lemily Wiggins $500-$999 Gail Bambrick David Marsh Robert Winnicki Adams & Rafferty Law Kenneth S. Barron Rebecca Masterson Bettina and Stephen Winter Cambridge Brewing Company Andrew Bernard Joseph and Sandra Mawn Ashley Wright Cambridge College Beth El Temple Center Barry and Grace Mazur Elizabeth Wylde and Lance Drane The Charles Hotel Black Pearls Book Club Patricia Mazza Evelyn Wyman Draper Laboratory, Inc. of North Texas Lauren McAuliffe Bernard Yomtov Dunkin Donuts/Riverside Blue Heron Community Betty McCarver Management Group Bon Me Restaurant Currier McEwen Galluccio & Watson Boston Minstrels Nicholas McGurk HMFH Architects, Inc. Phyllis Bretholtz Norman McIver Laverty Lohnes Properties Brigham & Women’s Hospital Daniel and Tammy McKanan Middle East Restaurant, Inc. Young Professionals Lynn McWhood Tufts Neighborhood Service Fund Dr. Patricia Burba Michael and Heli Meltsner Valti | KW Commercial, LLC Cambridge Chamber of Commerce

2016 ANNUAL REPORT 23 Financial Report

CONSOLIDATED BALANCE SHEET AUDITED 6/30/2016 AUDITED 6/30/2015

ASSETS: Cash and Cash Equivalents $ 2,700,647 $ 4,372,904 Net Accounts Receivable, Program Services 11,624,412 11,561,995 Contributions Receivable 81,814 191,508 Prepaid Expenses 499,373 560,594 Other Accounts Receivable 34,401 21,831 Short-Term Investments 864,408 861,633 Net Land, Buildings and Equipment* 32,684,317 31,939,816 Long-Term Investments 1,392,141 1,382,312 Other Assets 4,383,283 3,735,345

TOTAL ASSETS $ 54,264,796 $ 54,627,938

LIABILITIES:

Accounts Payable $ 2,758,897 $ 2,714,090 Accrued Expenses 4,346,331 5,460,767 Current Portion of Long-Term Debt 708,415 647,004 Other Current Liabilities 25,362 43,932 Long-Term Notes and Mortgage Payable 20,303,999 20,417,283 Other Liabilities 218,826 166,213

TOTAL LIABILITIES $ 28,361,830 $ 29,449,289 NET ASSETS $ 25,902,966 25,178,649

TOTAL LIABILITIES AND NET ASSETS $ 54,264,796 $ 54,627,938

CONSOLIDATED INCOME STATEMENT AUDITED FY2016 AUDITED FY2015

REVENUE: Contributions, Gifts, Legacies, Bequests and Special Events $ 1,177,485 $ 1,426,616 In-Kind Contributions 672,314 530,120 Grants 3,470,896 2,833,380 Program Service Fees 97,372,061 95,436,772 Other 638,485 456,648

TOTAL REVENUE $ 103,331,241 $ 100,683,536

EXPENSES: Employee Compensation and Related Expenses $ 71,803,792 $ 70,557,877 Occupancy Expenses 10,138,836 10,258,146 Other Program/Operating Expense 10,133,226 9,343,072 Subcontract Expense 5,336,667 5,179,200 Direct Administrative Expense 3,143,863 2,843,949 Other Expenses 134,343 267,371 Depreciation of Building and Equipment 1,742,610 1,595,943

TOTAL EXPENSES $ 102,433,337 $ 100,045,558

OPERATING INCOME $ 897,904 $ 637,978

*FY15 includes appraised value of CASPAR properties on 7/1/14. Bay Cove is an Equal Opportunity/Affirmative Action Employer. We consider applications for all positions without regard to age, race, color, religious creed, national origin, sex, sexual orientation, handicap/disability, gender-related identity, or any other legally protected status pursuant to the Massachusetts Fair Employment Practices Act.

24 2016 ANNUAL REPORT Board Members And Senior Leadership BOARD OF DIRECTORS BAY COVE SENIOR LEADERSHIP Bob Walters, Chair Tisa Hughes Bill Sprague Bill Sprague, President/CEO Deborah Levy President & CEO Ajay Chadha, Vice Chair Bill Maffie Michael Lento, Vice Chair Jean McGuire Jim Laprade Greg Buscone, Treasurer Jim Mungovan Senior Vice President of Operations Joe Ailinger Bill Oakley Tom Aites Peter Pease Nancy Mahan Lisa Blake Peter Randolph Senior Vice President of Services Laura Connors Tucker Smith Ruth Fishbein Rusty Stieff Kerry Ollen Bruce Goodman Bob Thomas Senior Vice President & Chief Financial Officer Sally Graham Sally Thompson Leanne Bragdon Vice President of Kit Clark Senior Services BOARD OF ADVOCATES Mary Jo Cooper G. Lee Humphrey Michael Lento, Chair Vice President of Developmental Disabilities Services Elizabeth Addison Gopal Kalluri Ann Kelly Wendy Lee Austin Hilary Croach* William Lavelle Michael Baldner Vice President of Technology & Chief Information Officer Mark Belluardo-Crosby Paul Lipsitt Arlene Lopes Wendy Benson David Hirschberg Tom Lutzy Stuart Benton Vice President of Development Dan and Janet Boynton Anna Madison Harry Margolis Gabrielle Brenninkmeyer Kevin Kerr Robert Maulden James Brett Vice President & General Counsel Richard Brimley Angela Menino Dolores Miller Helen Bronk Carley Lubarsky John Sean Murphy Douglas Chamberlain Vice President of Mental Health Services Claire Comstock Victoria Palmer-Erbs Anne Rush Stanley Connors Jamie Rihbany Kenneth Ryan Jeffrey Cook Vice President & Controller William Crane Lucy Sachs Leo Sarkissian Denise Cugini Bob Rutherford Todd Sells Laurie Dewey Vice President of Human Resources Jane Donnelly Michael and Mary Ellen Shea Lyndia Downie Elizabeth Shorr Ronnie Springer Stephanie Drakes Jacob Stone Vice President of Addiction Services Timothy and Madeleine Gens Kirk Sykes Paul Graveline Marc Teal Emily Greenstein Victoria Wang John and Margaret Hahesy Steve Weinstein George Handran Eric Wetlaufer Kay Hodge Amy Whitcomb Slemmer Megan Hoffman David Williams Diana Humphrey

EMERITUS BOARD *Hilary Croach retired from Bay Cove on Sept. 1, 2016. Dan Boynton At that time, the agency was pleased to welcome Kelly LaCava as our Stan Connors new Vice President of Technology & Chief Information Officer.

2016 ANNUAL REPORT 25 Bay Cove Human Services, Inc. 66 Canal Street Boston, Massachusetts 02114 TEL/TTY 617.371.3000 FAX 617.371.3100