SPECIAL SECTION

SEPTEMBER 2016 AUXILIARY OPERATIONS We’re here to serve you — the Notre Dame way

INSIDE: The Morris Inn • What’s new in campus dining • The people behind the operations • Food and drink AO2 | NDWorks | September 2016 AUXILIARY OPERATIONS

Auxiliary Operations is a diverse group of seven revenue-generating units that support student life, academic endeavors, and research initiatives while serving as the key contributor to campus hospitality and customer service. The division employs over 2,100 full and part-time, temporary, on-call and contract staff.

Led by Associate Vice President, David Harr, Auxiliary Operations includes Campus Dining and University Catering; Notre Dame Concessions and Clubs; Morris Inn and Notre Dame Conference Center at McKenna Hall; Hammes Notre Dame Bookstore and Retail Operations; St. Michael’s Laundry; Notre Dame Licensing; and Cedar Grove Cemetery, Segura Arts Studio and the Campus Card Office.

Here to serve you, the Notre Dame way MATT CASHORE MATT

David Harr in the Hammes Notre Dame Bookstore.

‘Feedback is a gift’ way. We listened, we heard and In addition, says Harr, the purpose campus ID card,” promote Notre Dame at large. we followed up on feedback by division has joined with the Harr says. “And finally, within our BY COLLEEN O’CONNOR, collaborating with many campus Office of Facilities Design and “In partnership with the own division, we are elevating AUXILIARY OPERATIONS departments to Operations and Office of Human Resources, we service through trust and continue ‘moving the various building continue to address recruiting empowerment of our staff. As Auxiliary Operations needle’ in a positive occupants on and training for our staff through Two departments underwent embraces its mantra, manner.” improvements focus groups, forums and ‘Lunch an Organizational Analysis “Feedback is a Gift,” the focus This past year, such as refreshed and Learns.’ For example, and Design (OAD) this year: remains on servanthood. Campus Dining designs for Decio the Morris Inn/Notre Dame St. Michael’s Laundry and “Simply put, we are here collaborated with Café and , Conference Center is a hospitality Campus Dining, with the to serve you, the campus the Office of Student Affairs and renovation projects at St. industry leader in Net Promoter Campus Dining OAD being community. That is our and Student Government to Michael’s Laundry. scores, continuing to provide the largest one conducted at mission: to create a culture bring changes in our retail units “We have collaborated with outstanding service on campus, the University to date. Our of hospitality and service in LaFortune Student Center. the Office of Information and has received the AAA Four third-party operators, Follett excellence,” says David A. has been replaced Technologies on the evolving Diamond Award for the third at the Hammes Bookstore Harr, associate vice president with Smashburger. Three new technology of our division, consecutive year.” and Levy at Notre for Auxiliary Operations. micro-restaurants coming to the as well as on one of the The Notre Dame Licensing Dame Concessions and Club, “Step one is to listen,” Duncan Student Center at Notre largest campus initiatives Department, he adds, continues are our strategic partners and he says. “Step two is to Dame Stadium were selected in ever — the design and future to empower over 200 licensees align their operations the collaborate to get things done. conjunction with feedback from implementation of the as an arm of the University to Notre Dame way.” That is the Notre Dame students. Irish1Card, the new multi- use our trademarks as a means to September 2016 | NDWorks | AO3

Campus Dining offers new options

Alberganti Arthur Kachmarik

this is a valuable lesson that stu- MGM Resorts International. the department this fall. dent feedback creates tangible In his new position, Alberganti Scott Kachmarik, director change.” will be handling concept develop- of student dining, will soon Starbucks, which was closed ment and improvement for new oversee long-awaited renova- most of the summer for ren- and existing retail outlets on cam- tions to North Dining Hall. ovations, has opened with a pus—including three restaurants Campus Dining provides 2.8 fresh new space and offers—in that will open next year in the million meals annually to the addition to the familiar coffee Duncan Student Center. 6,540 students on campus and other drinks—an expanded He’s been evaluating what stu- meal plans, as well as to vis- food menu including sandwiches, dents are interested in, and will itors, students, faculty and Abayasinghe snack items and fruit. also be reviewing retail outlets and staff. Decio Café reopened with menus. Gary Arthur serves as di- King in LaFortune Student an Italian-themed menu, “but “The campus community is rector of catering, which ser- You asked—we listened Center. The fast casual restau- healthy, with simple salads and looking for a more adventurous vices more than 8,000 events rant serving “smashed-to-order” ancient grains,” says Abayasing- style of eating. It’s conservative, per year. BY CAROL C. BRADLEY, burgers, chicken, sandwiches and he. The café, which serves Caffe but evolving,” he says. “We have In addition to retail outlets NDWORKS Haagen-Daz milkshakes, was se- L’Antico coffee, also features lasa- more international students than and the dining halls, the de- lected by a committee including gnas in addition to a soup and a ever. partment manages coin-oper- representatives from student gov- salad bar. Coming up next year for the ated food and beverage con- This fall, the campus sees ernment and Student Affairs as In another change to campus new Duncan Student Center, cessions and laundry vending a new retail dining outlet, well as Campus Dining. dining, Luigi Alberganti has the department is anticipating an on campus and provides food Smashburger, and the reno- Corey Robinson, student body been named to a new position, Asian-concept based service for the infirmary and vation and re-opening of two president, commented earlier this director of retail dining. on noodle soups and rice bowls the Early Childhood Develop- others, Starbucks and the year, “We have worked alongside A native of Venezuela, Alber- made to order; a restaurant with a ment Center, as well as for the Decio Café. the administration garnering ganti has extensive experience in “farm-to-fork” approach utilizing Congregation of Holy Cross “Smashburger is different student feedback about dining restaurants and hospitality, and locally sourced foods; and an ar- (two residences, the seminary and exciting,” says Chris options in our student center comes to Notre Dame from Las tisan coffee roaster serving gelato and a nursing home). Abayasinghe, director of and are pleased to offer a new, Vegas, Nevada, where he worked and pastries. Look forward to Campus Dining, of the new enhanced dining experience with as director of restaurants at Man- more information in a combined outlet that replaces Burger homespun milkshakes. I think dalay Bay Resort and Casino by news release from students and AO4 | NDWorks | September 2016

Visit MorrisInnEvents.com for information on upcoming events.

BARBARA JOHNSTON Book holiday events now!

It’s not too early to plan for Christmas…book your holiday party early and earn rewards!

Get a head start on the season by booking today, and Morris Inn will gift-wrap some great bonuses Joe Kurth, director of Morris Inn and Notre Dame Conference Center for your event:

• Book by August 31 and have your room The Wind Family rental fee waived • Enjoy $60 traditional guestrooms the night Fireside Terrace: of the party Perfect for late summer and fall • Complimentary valet parking

With cozy outdoor furniture grouped around a fire pit, the Wind Family Fireside Terrace is the perfect spot to meet for drinks or dinner.

Tiki and Tacos on the Terrace From 5:30 to 7:30 p.m. Tuesday, August 30, join us for Tiki and Tacos on the Terrace. Listen to the sounds of ukulele and steel drums while enjoying tiki-inspired cock- tails, tacos al pastor (pineapple and marinated pork) and jerk chicken with mango-curry sauce. View pricing at morrisinn.nd.edu/dining/ For information, call 631-2000 fireside-terrace. No reservations

necessary. or visit morrisinn.nd.edu. PHOTOS: PETER RINGENBERG

The Wind Family Fireside Terrace OMG PHOTOGRAPHY dinner orwinetastingespeciallyforyour group. team.Fornary auniqueexperience,ChefPatrick willcreate awine showcasing thetalentsofMorris Inn Executive ChefPatrick Dahms andhisculi- connections. Selections are from eachwinery paired withafive-course meal events, heldmonthlyatMorris Inn, feature vintnerswithNotre Dame A tailored Sorin’s Wine Academy Dinner:Sorin’sAcademy Wine In addition,lookfor new Morris InnandNotre DameConference Center staff are here tohelpour 2121. 2121. information, call631- participants. For more or lanyards for and create nametags stuff welcomebags addition, staff can a conference app;in is — onlineregistration options for registration campus partners. Servicesandamenitiesinclude: Unique experiencesavailable for your event UPCOMING EVENTS • • • • • • • • nowavailable via OMG PHOTOGRAPHY Wireless andhigh-speed wired internetaccess In-house audiovisual capabilities 375-personMcKenna Auditorium 300-person SmithBallroom Spacious banquetanddiningrooms 12 seminar rooms, configured to your specifications 28,000 square feet of meetingspace planning services A dedicatedconference planningteam as well asalacartemeeting conference ideas? We have options! Looking for new meeting,retreat or at Morris inn

— MORRISINN AND NOTRE DAME CONFERENCECENTER— DINNERS

PHOTOS PROVIDED (a deliciouscombinationofpineappleandmarinatedpork). a refreshing accompaniedby tacosalpastor cocktailofcoconutwaterandrum, bar ortakeatriptotheislandson Wind Family Fireside Terrace with dish withachoiceofingredients. For dinner, ourdo-it-yourself bloodymary try choice ofsweet caramel orcinnamonsugartoppings,create your own friedrice Morrisfood, try Inn’s chef-mannedstations—enjoy doughnutswitha warm Kick thefood upanotch:For somethingoutoftheordinary inconference morrisinnevents.com. Call 631-2020tomake areservation, or register online at meal and wine pairingsbutdonotincludetaxandgratuity. begins at6:30p.m. Tickets are $95person. Pricesinclude Dinners begin with areception from 6to6:30p.m.;dinner Monday, December 12:Talbot Monday, November 7:Renato Ratti Wednesday, October 12:Gallo Monday,29: Gordian August Knot

MATT CASHORE

September 2016 |NDWorks |AO

5 AO6 |NDWorksAO6 |September 2016

MATT CASHORE “The HammesNotre DameBookstore is Here ishow it works: Ifthetextbook you needcosts$150attheBookstore and Amazon is Hammes Bookstore isoffering studentsanew textbookprice-matchingprogram. Textbook pricematchingprogram Lori Bush, LeonGlon, Donnie Meade. Keen andKarmin address thoseconcerns.” save upto80 percent off anew book—helps our textbookrental program — where you can “Our new pricematchingprogram, as well as says conscious of therisingcostof course material,” rentalsas well. textbooks. Price matchingappliestotextbook out. You pay $150but you geta$50credit, usableanywhere inthestore, includingfor other selling itfor $100,justpresent your smartphone with the Amazon advertisement atcheck- new atHammesBookstore David Werda, director of retail operations. OPERATIONS AUXILIARY Werda What’s goingonin by ColleenO’Connor forNDWorks

ROBERT CASAREZ Cedar Grove Cemetery will hostanOpenHouseandself-guidedtour thisfall onhomefootball OPEN HOUSE–Football Weekends 2016 According toLeonGlon,manager, “SinceIhave beenhere, therecords have beeninfour different The 1,100square foot building will beeco-friendly. A LEEDbuilding,it will feature geothermalheating “The CottageHouse will ensure apeaceful environment asour Notre Damefamilies plantheir own or The counselingroom will includea display caseof urnsfrom which families canchoose. A selectionof Cottage House will facilitate andenhancethecemetery’s ministryby providing aprivate placefor You will soonnoticeanew structure beingbuiltinCedar Grove CemeteryalongHolyCross Drive. Cedar Grove Cemetery

For more information, call574-631-5660. weekends asfollows: 10a.m.to6p.m.onFriday and11a.m.to2:30p.m.onSaturday. campus buildings.Now, for thefirst time,they will bekept together atCedar Grove.” and air. It will alsoserve asanoffice for cemeterystaff as well asstorage for allcemeteryrecords. a loved one’s finalarrangements,” saidLoriBush,director of financeandadministration. monuments will alsobeonsite,enablingfamilies tomake their burialselectionsinoneplace. pre-need andat-need. families tomeet with thecemeteryservicescoordinator andmake onsiteburialarrangements, both of CottageHouse expands mission with addition For more information, visit laundry.nd.edu. Before joiningtheUniversity, Saint Jean served as director of laundryfor Crothall Servicesat “I love todolaundry, andI want tochallengemyself,” Saint Jean says. “Ihave been welcomed to Based onstaff input,heisalready working on LaroseSaint Jean, St. Michael’s Ritz CarltonHotel,Denver, Colorado. Notre Dame.It’s agreat placefor meandmy family. I’mgladtobehere.” our campusconstituents. building toincrease airflow duringthesummer monthsandnew equipmenttobetter service facility renovations includingtheinstallationof 12-foot-high doors ontheeastsideof the Morris Inn,residence halls,andROTC. for departmentssuchasthe Athletic Department, uniform purchase andrental andlaundryservice alterations; shoerepair; linenrental; departmental including dryand wet cleaning;tailoringand in February, andoversees laundryservices Laundry, isanative of Haiti.HejoinedtheUniversity Laundry director of St.Michael’s

Saint Jean

ROBERT CASAREZ September 2016 | NDWorks | AO7

Athletic Concessions and Clubs now managed by Levy Restaurants ROBERT CASAREZ ROBERT Levy Restaurants has been named the new provider for athletic super-wrap with quinoa and veggies; a loaded corn beef sandwich; and concessions and clubs. a Fighting Irish nacho with tortilla chip, white cheese sauce, corn beef and pickled cabbage. In addition, many of the familiar external vendors “We are very happy to be here,” said Karen Schirmuhly, director of will return, including Gigi’s Cupcakes, Ben’s Pretzels, Nelson’s BBQ and operations, Notre Dame Concessions and Clubs. “We are excited about the South Bend Chocolate Company. the 2016 season and the new spaces and amenities coming in 2017 with the completion of the Campus Crossroads project.” “We are also looking forward to establishing a new relationship with the many non-profit organizations that work with us, and, through them, Levy will also be rolling out expanded menus and enhanced bringing money back into the community,” says Schirmuhly. presentations for Club Naimoli at Purcell Pavilion and O’Brien’s at Levy Restaurants has over 100 locations throughout the United States, Compton Ice Arena. providing service for the Pacers, Detroit Lions, Chicago Cubs Football fans will notice a few new menu items this season, among them: and White Sox, to name a few, as well as for special events such as vegetarian and vegan options such as vegetarian chili in a bread bowl; a professional sports, play-offs, World Series and Super Bowls. Schirmuhly

Irish1Card to replace Segura Arts Studio announces current campus ID card traveling exhibition

Earlier this year the University began a project to replace the current ID card, which features a An exhibition “Images of Social Justice from the Segura Arts Studio” opens Sunday, August 28, at barcode and a magnetic strip, to smart card technology. The project is a joint effort between OIT the . The exhibition of 50 fine art prints continues through Sunday, Dec. 4. and the Campus Card Office. A reception is scheduled for Sunday, Oct. 2 from 2:00 to 4:00 p.m., with a gallery talk at 3 p.m. by “The new cards are a response to changing needs for security and increased functionality,” says artist and Notre Dame professor Maria Tomasula. Robert Casarez, senior business and technology specialist for Auxiliary Operations. Accompanying the show is a brochure reproducing 23 of the works, with an essay by art critic Transition to the new card, dubbed the Irish1Card, will begin May 2017 with the re-carding of Sarah Kirk Hanley. A selection select groups. Re-carding, in which all current ID card holders will exchange their current card for of prints from this exhibition a new card, will continue through fall 2017, Casarez says. will move to the Institute for Latino Studies’ Galeria Among other features, the Irish1Card will: America in the spring and will • Use a “tap and go” contactless function as opposed to “swiping” at select locations. travel nationally over the next CASAREZ ROBERT • Provide greater security for financial transactions and fraud protection few years. • Increase user options, such as managing meal plan purchases online “We are very grateful for the • Allow online submission of personal photos for the card ongoing collaboration with • Offer improved convenience for departmental charges our colleagues in the Snite During the initial phase of Museum of Art,” said Doug the project all current uses Franson, assistant director, Doug Franson, Jill Lerner, Jes O’Hearn and Joe Segura and functionality will be Segura Arts Studio. “Visiting maintained. The project artists in-residence at the studio regularly offer gallery talks and lectures at the Snite. Since the

includes an upgrade to the CAROL C. BRADLEY studio opened in 2013, the museum serves as the studio’s official archives, accepting into their campus card system, which collections an archive impression of every fine art print published at Notre Dame. Many of these will support the current new prints are included in the upcoming exhibition.” card technology until use is phased out. Future project phases will include replacement of card readers Images of Social Justice for building access, event from the Segura Arts Studio access, and laundry and From left, Robert Casarez, Laura DeLuca (OIT), vending machine purchases. Gina Grear (OIT) and Dan Tormey Sunday, Aug. 28 through Sunday, Dec. 4 at the Snite Museum of Art This winter, the Campus Card Office will conduct a voting initiative to allow campus users to An exhibition of 52 prints at the Snite Museum of Art participate in determining the new design of the card. Additional communication about the illustrates the history of Segura Art Studio’s published work transition process will be released in the coming weeks. and describes its mission of working with underrepresented More information will follow. Questions and comments about the Irish1Card may be directed to artists—with an emphasis of artists whose work has a Dan Tormey at 631-4111. political message. Sue Coe, La Frontera, 1997, lithograph; Segura Arts Studio.

Licensing Department issues first ever ‘Consumer Products CAROL C. BRADLEY Brand Standards Guide’

For the first time, Notre Dame Licensing is making available an official Consumer Products Brand Standards Guide that will instruct the University’s licensees on the appropriate use of Notre Dame’s trademarks and logos on apparel, novelties, and other licensed merchandise. The new guide will be located on the department’s website, licensing.nd.edu, later this fall, and users will need to obtain a password from Licensing to download the document. In July, 2015, the University partnered with a new licensing agency, Fermata Partners, based in Atlanta, Georgia. According to Tomi Gerhold, interim director of licensing, “Fermata has brought a new and fresh perspective to our Licensing Program, and one of the first projects we collaborated on was the brand standards guide.” Gerhold AO8 | NDWorks | September 2016

PLACES TO EAT from fine dining to fast food

The University offers a wide variety of food service options on campus, from fine dining at Sorin’s in Morris Inn to fast food franchises such as Taco Bell and . New in LaFortune Student Center this fall is Smashburger (“Smashing is Better”), a fast casual restaurant serving smashed-to-order burgers in addition to chicken sandwiches, salads and sides made using only fresh ingredients, as well as hand-spun shakes featuring Haagen-Dazs ice cream. Also in LaFortune, look for the newly remodeled Starbucks. On the southeast side of campus, look for a renovated Decio Cafe in the Decio Faculty Hall. A revamped menu will feature healthy, rustic Italian food, salads and ancient grains. For more information on retail outlets, nutrition guidelines and deals, visit food.nd.edu

à la Descartes Decio Cafe North Food Court Jordan Hall of Science Decio Faculty Building North Dining Hall M-F, 8 a.m. to 5 p.m. The Huddle M-F, 7 a.m. to 3 p.m. M-F Breakfast Sorin’s LaFortune Student Center 7 a.m. to 11 a.m. Morris Inn M-F, 8 a.m. to 1 a.m. Sat-Sun Continental Breakfast Sat-Sun, 9:30 a.m. to 1 a.m. 8 a.m. to 11 a.m. 6:30 a.m. to 11 a.m. M-F Lunch Lunch au bon pain 11 a.m. to 2 p.m. 11 a.m. to 2 p.m. Sat-Sun Brunch Dinner Concourse Einstein Bros Bagels 11 a.m. to 1:30 p.m. 5:30 p.m. to 9:30 p.m. Sun-Th, 7 a.m. to 1 a.m. Hammes Notre Dame M-Th Dinner Not open for dinner on Bookstore Fri, 7 a.m. to 10 p.m. 4:30 p.m. to 8 p.m. Sun or Mon Taco Bell Sat, 9 a.m. to 10 p.m. Fall: M-Sat, 8 a.m. to 10 p.m. Fri-Sun, 4:30 p.m. to 7 p.m. LaFortune Student Center (Hours take effect Sun, 9 a.m. to 9 p.m. M-Th, 10:30 a.m. to 1:30 a.m. after Labor Day) Spring/Summer: Fri, 10:30 a.m. to 4 a.m. M-Sat, 8 a.m. to 9 p.m. Sat, 11 a.m. to 4 a.m. au bon pain Sun, 9 a.m. to 7 p.m. express Sun, 6 p.m. to 1:30 a.m. Hesburgh Center for South Market Food International Studies Reckers South Dining Hall M-F, 8 a.m. to 3 p.m. South Dining Hall M-F Breakfast (south entrance) 7 a.m. to 11 a.m. Pizza Hut M-S, open 24 hours Sat-Sun Continental Huddle Mart 8 a.m. to 11 a.m. LaFortune Student Center The Huddle M-F Lunch M-Th, 10:30 a.m. to 1:30 a.m. Café Commons LaFortune Student Center 11 a.m. to 2 p.m. Fri, 10:30 a.m. to 4 a.m. Mendoza College of Business M-Th, 7:30 a.m. to 4 a.m. Sat-Sun Brunch Sat, 11 a.m. to 4 a.m. M-Th, 7 a.m. to 5 p.m. Fri, 7:30 a.m. to 2 a.m. 11 a.m. to 1:30 p.m. Sun, 6 p.m. to 1:30 a.m. Fri, 7 a.m. to 4 p.m. Sat, 9:30 a.m. to 2 a.m. Rohr's M-Th Dinner Sun, 9:30 a.m. to 4 a.m. Morris Inn 4:30 p.m. to 9 p.m. Sun-Th, 11 a.m. to 1 a.m. Fri-Sun, Dinner Fri-Sat, 11 a.m. to 2 a.m. 4:30 p.m. to 7:30 p.m.

Café de Grasta Waddick’s Grace Hall Kitz Kafé O’Shaughnessy Hall M-F, 7 a.m. to 3 p.m. Stinson-Remick Hall M-Th, 7 a.m. to 5 p.m. M-Th, 8 a.m. to 11 p.m. Fri, 7 a.m. to 4 p.m. Fri, 8 a.m. to 5 p.m. Smashburger Starbucks The Huddle The Huddle LaFortune Student Center LaFortune Student Center Warren Grille M-F, 7:30 a.m. to 1 a.m. Warren Golf Course Clubhouse Café Poché M-F, 10 a.m. to 10 p.m. Sat-Sun, 9:30 a.m. to 1 a.m. M, 11 a.m. to 6 p.m. Bond Hall Sat, Sun 11 a.m. to 10 p.m. Legends of Notre Dame Tues-Sun, 7 a.m. to 6 p.m. M-F, 8 a.m. to 3 p.m. Starbucks South of the stadium Hammes Bookstore Sun, 11 a.m. to 9 p.m. on Eddy Street M-W, 11 a.m. to 10 p.m. M-Th, 7 a.m. to 7 p.m. Th-Sat, 11 a.m. to 12 a.m. Crossings Fri-Sat, 7 a.m. to 9 p.m. Law School Sun, 9 a.m. to 5 p.m. M-Th, 7 a.m. to 5 p.m. Fri, 7 a.m. to 4 p.m.