Facilities and support HOW TO FIND US

Facilities for Students with After Graduation

Your Guide We are located at the

Disabilities

The NHS obliges us to remove

top of St Michael’s Hill,

you from our list following your Our premises are DDA compliant. All TO THE Students’ Health Service at the junction with

we graduation, unless you notify us

consulting rooms, treatment rooms and Cotham Hill and by the

C ar e that you will be doing postgraduate O

waiting rooms are on the ground floor. mini roundabout. T

H he re

studies at University. A We have 2 toilets that are accessible by M W HILL

H

wheelchair. Our Appointments Desk is I T Opening Hours

E

fitted with a hearing induction loop. Finding a Dentist L S A T D M Monday and Thursday

I You can go online at www.nhs.uk to E IC S 8.45am - 7.45pm H

A Carers find your nearest dentist. Please be R E

O L WOO AD S

A O Tuesday, Wednesday and Friday aware that you may have to pay for R H Please let us know if you care for D RK A IL 8.45am - 5.30pm any treatment. P L someone on a regular unpaid basis, so ’S LL A D that we may offer you additional support. D N L Saturday TY A N 9am - 12pm Practice Area D

R Facilities for Nursing O Our practice area includes all Halls A Mothers of Residence and most addresses in D Clifton, Cliftonwood, Cotham, Redland, You are welcome to breastfeed in our Westbury Park, , Kingsdown, waiting room. However, if you would Montpelier and St Werburgh’s. It also prefer somewhere more private, please Contact Us includes some, but not all, addresses ask our reception staff. in Bishopston, Horfield, , DOCTORS Students’ Health Service Stoke Bishop, Westbury-on-Trym, Dr Dominique J Thompson (F) Nursing Manager - Nicki Morle Hampton House Health Centre, New Patient Healthchecks Leigh Woods, Sea Mills and St Paul’s. St Michael’s Hill, Cotham, Bristol, Please contact our Appointments Desk Dr Emma J Webb (F) Practice Manager - Louise Jones BS6 6AU Any new patient may request a health for further information. check appointment with one of our Dr Clare M Grant (F) Administration Manager - Liz Lodge Tel: (0117) 330 2720 nurses within the first 6 months of Dr Amy E Goodfellow (F) registering with the practice. Please Further Advice and Support Emergencies/Home Visits: (0117) 330 2721 contact the office on (0117) 330 2720 Dr Joanne Mobbs (F) Further information about healthcare It is the RIGHT of every patient to Fax: (0117) 330 2698 (select option 2). services in this area can be obtained Dr Russell Davies (M) be provided with the best possible care regardless of race, gender, from the NHS Choices website: www. Dr Fiona M Hayes (F) During the Vacation nhs.uk. Alternatively, if you experience disability or sexual orientation. It is the problems accessing local healthcare Dr Gemma Murray (F) RESPONSIBILITY of patients to treat all Like all GP surgeries we are open 52 weeks services, or have a general enquiry, the of our staff with courtesy and respect. Dr Tim Percival (M) a year. If you are out of Bristol during the Patient Advisory and Liaison Service Violent or abusive patients will be bristol.ac.uk/students-health vacation, you can see another GP local (PALS) can offer advice and support. Dr Sarah Owen (F) removed from our list. to where you are staying as a temporary Telephone (0117) 900 3433 patient. Please do not register with them as a permanent patient as it may take weeks to retrieve your NHS record from them when you return to Bristol. @BristolSHS

Students’ Health Service

student health services A5 LEAFLET.indd 1-3 12/08/2013 11:57 Making an appointment The Students’ Health Service offers full NHS GP services to all University of When the Surgery is Closed Travel Clinic Certificates & Letters Bristol students who choose to register with it, if they live within the practice area. Once registered, patients may see any doctor of their choice, subject to Overnight, at weekends and on NHS 111 provide a 24 hour medical These are held on Wednesday afternoons University regulations only require the availability of appointments. public holidays, a doctor is always advice line - dial 111 to access. The throughout the year, and at other times a doctor’s certificate for continuous on call for emergencies. Telephone Bristol City Walk-in Centre provides during the summer term. Please book a absences of more than 7 days. (0117) 330 2721. Please note that the basic medical services and is open travel clinic appointment at least 8 weeks For absences of 7 days or less, you Doctors’ Consultations Home Visits Out of Hours service is provided by a in the evenings, during weekends before departure, bringing details of any should obtain a self-certification form We offer a choice of appointment types: If you feel very unwell, please telephone deputising service contracted by Bristol and most public holidays. It is located past immunisations with you. Please from your department, or you can (0117) 330 2721, during the morning, CCG, so it will not be one of our doctors at Boots, , BS1 3EA. note that there are charges for those download it from our website. If you miss • R outine appointments - these are if possible. You will normally be put who deals with your problem. When Telephone (0117) 954 9828. Your local immunisations not available under the NHS or leave an exam early due to ill health, released 7 days in advance and are through to a nurse who will discuss appropriate the deputising service may pharmacist can also provide you with and for prescriptions for malaria tablets. you must see a doctor the same day. 10 minutes long. The doctor will deal your symptoms with you and who can ask you to attend their Primary Care advice on a range of minor ailments Please see www.bristol.ac.uk/esu/ with as many problems as s/he can arrange for a doctor to visit if necessary. Centre, located at Clinic 5, Level 4, at and emergency contraception. assessment for further information. during this time. Smoking Cessation If possible, we prefer to see patients at the Bristol Royal Infirmary, Marlborough We can provide you with copies of any • Same day appointments - these are the surgery where we have investigation Street, BS2 8HW. We have trained Support to Stop correspondence sent to hospitals or other available every day except Saturday, and treatment facilities, in addition to a advisors who can provide individual agencies on your behalf. Please contact and are for one problem only. Please Day Bed Unit. support for patients trying to our office on (0117) 330 2720. telephone our Appointments Desk stop smoking. Please contact our Appointments Desk for further details. between 8.45am and 9.45am to book. Booking Appointments Medicals & Health • EMERGENCIES will always be seen. Online Questionnaires Please contact us as early in the day our services Minor Surgery Please contact us and request a Medicals and other documents required as possible. Drs Davies and Murray undertake minor PIN number in order to access our for travel, employment or leisure are not Sexual Health surgery on the premises. Please make a online booking system, or make a covered by the NHS, and there will be a routine appointment with one of them to Nurses request via our website. Doctors and nurses are available to The emergency pill is used to prevent charge for these. Please contact our office give advice to men and women on all unwanted pregnancy after unprotected discuss this. for details. Please note that fees must be Appointments with the nurses are bristol.ac.uk/students-health aspects of sexual health. We also offer sex. It is most effective within the first paid in advance and will not be refunded if available Monday to Friday, and some full sexual health screens and Chlamydia 12 hours but can be taken up to 120 you fail to attend your medical. evenings and Saturday mornings. They Repeat Prescriptions testing, including Chlamydia test kits to hours after sex. It can be obtained from liaise very closely with the doctors take home. Please refer to the practice the nurses at Student Health, Bristol We aim to provide repeat prescriptions so can refer patients to them as Confidentiality website for details before contacting our City Walk-in Centre or bought over within 48 hours of your request. These appropriate. They deal with a wide range office on (0117) 330 2720. the counter from pharmacies. Some can be ordered online - please go to All consultations are confidential. of problems including minor illnesses, pharmacies can supply it free to our website to request a PIN number Information will not be given to university sore throats, flu, management of patients under 25; please see our to access this service. Alternatively you staff, parents or anyone else without wounds and injuries, urinary infections, Contraception website for details. can hand in or post the request form your permission. However, please be eye problems and can offer advice To discuss a new method of from your previous prescription, or fill aware that in order to provide you with on many other matters including contraception, or renew your current in a form from our Appointments Desk. the best possible service, information contraception and sexual health. We Cervical Smear Tests method, please make an appointment If you attach a SAE we will be happy may be passed to have 3 nurse prescribers who can issue with a nurse prescriber or doctor. We These are offered to women aged 25 to post your prescription back to you. other clinical and prescriptions for certain medicines, can also fit and remove contraceptive and above who are sexually active. Non-urgent requests can be made by support staff including contraception. coils and implants and provide telephone on 0117 330 2670. In all cases involved in Telephone (0117) 330 2720 to make pregnancy testing. Please contact our we can also arrange for your prescription your care. an appointment. Appointments Desk for details. to be collected by a local pharmacy. Further information is available from our Appointments Desk.

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