SUSTAINABILITY REPORT 2013 A WORLD-CLASS NEW RAILWAY FOR LONDON AND THE SOUTH EAST Crossrail is Europe’s largest Up to 24 trains per hour will Through new transport links infrastructure project. Stretching operate in the central section and significant over-station from Maidenhead and Heathrow between Paddington and developments being delivered, in the west, across to Shenfield Whitechapel during peak periods, Crossrail will leave a legacy of and Abbey Wood in the east, the with each train able to carry economic sustainability. The new new railway will cover over 100km 1,500 passengers. An estimated railway will support regeneration of track including 21km of new 200 million people will travel across the capital and add an twin-bore rail tunnels and nine on Crossrail each year. Many of estimated £42bn to the economy new stations. these people will be making the of the UK. switch from road transport to Crossrail will, for the first time, Crossrail already delivers social an environmentally sustainable deliver a direct connection benefits across the UK with Crossrail route map railway. between all of London’s main thousands of jobs and business Key employment centres; linking When Crossrail opens in 2018, it opportunities for companies of Heathrow with Paddington, the will increase London’s rail-based all sizes. West End, the City and Canary Step-free access from street to train National Rail connection transport network capacity by Crossrail will make travelling in Wharf. The new railway will reduce 10 per cent and dramatically cut Step-free access from street to platform Airport connection London and the South East journey times, ease congestion journey times across the city. Step-free access in direction of arrow only easier and quicker, and help to Airports not on the Crossrail route - to travel to these and improve connections. Station which requires the use of steps or escalators airports passengers will need to travel on other reduce crowding on London’s connecting rail services. Step-free travel is possible transport network. Surface line but assistance will be required to get on and o some Tunnel trains. Travel from Luton Airport Parkway Station to Luton Airport is via an accessible bus. Portal (tunnel entrance and exit) Shenfield Brentwood Harold Wood Gidea Park Maryland Seven TABLE OF Circle Kings Romford Central Metropolitan Hammersmith Manor CONTENTS & City District Hammersmith Park Chadwell & City District Ilford Heath Central Overground What is Crossrail? 1 Ealing Jubilee Forest Luton Whitechapel Goodmayes Broadway Bond Street Gatwick Gate Central Our vision & values 2 Taplow Burnham Jubilee West Ealing Farringdon West Stratford DLR Foreword 4 Slough Hanwell Overground Maidenhead Iver Drayton Hayes & Harlington Acton Highlights from 2012-13 6 Abbey Langley Main Line Paddington Economic progress 10 Southall Circle Liverpool Wood Street Hammersmith Canary Sustainable consumption & City Circle Wharf Woolwich DLR Woolwich Arsenal 100m Bakerloo Tottenham Metropolitan Jubilee & production 18 District Court Road Hammersmith Canary Wharf 200m Custom Heathrow Northern & City DLR House Climate change & energy 22 Northern West India Quay 100m DLR Piccadilly Central Heathrow Central The physical environment & natural resource protection 26 Stansted Southend Health & wellbeing 34 Safety 40 Equality, opportunity & social Inclusion 46 Looking Forward: 2013-14 52 Public Information 54 1 OUR VISION & VALUES MOVING LONDON FORWARD CROSSRAIL VALUES Crossrail is vital to London’s sustainability. A principal reason for building the railway is SAFETY that it will secure London’s competitiveness We put safety first as a world city. This requires an ecient and INSPIRATION reliable transport system that keeps people We believe it’s in our power to moving and supports future population growth. change things for the better Crossrail will contribute to a reduction of COLLABORATION 500m kilometres worth of car journeys We’re stronger together annually. This will support economic INTEGRITY growth and access to trade with less environmental impact. We keep our promises Improving journey quality, reliability and RESPECT safety for millions of daily commuters are also We treat people as we’d like vital components in ensuring that London’s to be treated workforce can arrive at work in a productive state of mind and be ready for the day ahead. We are committed to delivering a transport system that is fit for the future. Operational Crossrail’s sustainability vision is that the eciency, the ability to maintain the railway will be designed, built and managed infrastructure as well as good train and in a way that meets both Government’s station design has been incorporated in the strategy for sustainable development and the development process from the inception of expectations of our principal stakeholders. We the project. always strive for continuous improvement, and aim to complete the Crossrail project on The construction of the project must also time and within our funding envelope. provide employment opportunities for people, allowing them to learn new skills and have access to the supply chain. The environmental impact of our construction materials is also a key consideration. This is being evaluated through the design and procurement process. In all these areas, Crossrail is Moving London Forward. Spray Concrete Lining at Whitechapel station 3 FOREWORD WELCOME TO CROSSRAIL – A SUSTAINABILITY STORY IN THE MAKING Crossrail is Europe’s largest infrastructure Listening to local communities project – and one which is being built in the Crossrail is committed to being a good neighbour to the heart of a great world city. communities along our route. Our community relations team works to address local sensitivities and to minimise For an investment of £14.8bn, Crossrail will deliver £42bn disruption. Last year, a record 11 Crossrail sites received of economic benefit to UK plc. When it fully opens in 2019, awards in the 2013 Considerate Constructors Scheme Crossrail will increase London’s rail capacity by 10 per National Site Awards and four of these sites ranked among cent, reduce journey times, ease congestion and promote the very best in the UK. economic development. Crossrail will get people out of their cars and onto our trains, as it brings an extra one and a half We also listened to the communities who want us to find million commuters within a 45-minute journey of London’s jobs for local people. In 2012-13 86 per cent of new job major commercial centres. For these reasons, it could be starts at Crossrail were recruited locally; three-fifths of said that the Crossrail story is all about sustainability. whom were previously unemployed. At our Tunnelling and Underground Construction Academy in Ilford, we In this second annual sustainability report, we review the are training a new generation of tunnellers; more than impact of Crossrail on the economy, the environment and 4,500 have so far completed courses since it opened in the communities who live and work around our projects. 2011. We have employed 198 apprentices to April 2013 and A catalyst for regeneration expect to exceed our target of 400 apprentices during the During its construction, we estimate that Crossrail will lifetime of the programme. create 75,000 opportunities for businesses, generating At Crossrail we believe all harm is preventable and safety enough work to support the equivalent of 55,000 full time is our most important value. We have set new standards jobs. Around 60 per cent of this work is currently going for open and honest incident reporting, requiring our to small and medium sized UK businesses based outside contractors to apply this principle throughout their supply London. Last year, we commissioned an independent chain. We also require them to provide occupational report to assess the regeneration impact of Crossrail. A key health services and so far 6,000 workers on Crossrail have conclusion was that from 2012-21, Crossrail could increase received health assessments. While our safety record is the value of property along its route by £5.5bn, accelerate better than the UK construction industry average, the the building of 57,000 new homes and 3.25m square incident frequency rate has also risen. We consider this metres of new commercial space. unacceptable. Together with our contractors, our focus is to Exceeding environmental targets ensure that every member of the team has the right to, and Our first completed structure, the Royal Oak portal, was indeed does, go home unharmed every day. rated as ‘excellent’ by the Civil Engineering Environmental As we approach the halfway stage of the programme, we Quality (CEEQUAL) scheme with the impact on neighbours are proud of our many achievements and are prepared for and trac management described as ‘exemplary’. the challenges ahead. Through our comprehensive carbon I am pleased that all our tunnels, portals and shafts are management programme, we aim to reduce construction currently on target to receive an excellent rating. We are energy by 8 per cent. However, the construction phase also exceeding our targets for diverting waste from landfill. accounts for only 15 per cent of Crossrail’s carbon footprint Last year, close to 100 per cent of demolition waste was throughout its planned 120-year lifespan. During the next usefully reused and 91 per cent of our excavated soil was phase of the programme, we will increasingly focus on the sent to help create a wildlife reserve and recreational sites, fit-out of our stations, the integration of railway systems most notably at Wallasea Island in the Thames estuary. and the delivery of a carbon ecient railway. Wherever possible, we transport waste by rail and sea which has taken over 100,000 lorries o¨ London’s roads. Crossrail has a great sustainability story to tell and a At the same time, we are doing all we can to protect commitment to share best practice with the industry.