Ansbach 2012 Community Guide

U.S. Army Your Army Garrison Ansbach Home

Welcome

Welcome to Ansbach!

DEAR NEWCOMER,

Welcome to Your New Army Home – US Army Garrison Ansbach!

I think you’ll ﬁnd Ansbach a wonderful area to live, train, work and play.

Throughout the garrison and the surrounding communities, you’ll ﬁnd that people are friendly and always willing to lend a helping hand. The local ofﬁcials and agencies stand ready to help make life wonderful for our Soldiers, Civilians and Family Members. I ask you to get involved Kelly J Lawler with the great team we have here. COL, LG Commanding

Volunteerism is alive and well in Ansbach; the garrison and community beneﬁts from people helping people. We also work to be good neighbors in the local German communities through volunteering throughout the area, supplementing local emergency services, adhering to all host nation governmental laws and regulations, and shopping, living and having fun among our hosts.

TOUCH sessions are held on a regular basis where community members can take part in a discussion with me in order to address the community’s concerns and brainstorm any solutions to problems that arise. In addition, we provide a number of publications such as the FMWR Community Guide, the Franconian News and regular Facebook updates to ensure that you are informed on community happenings.

We are striving to improve quality of life in Ansbach through a large variety of construction projects that you will see throughout this garrison. The new Urlas Family Housing Area, opened in June of 2011 and has 106 bright and roomy homes with a garage and a yard. Urlas is also the site of our new Post Exchange and commissary, scheduled to open this fall. And a new state-of-the-art Automotive Skills Center is scheduled to open in December 2012.

On Bismarck Kaserne, new barracks are being built to better serve our Soldiers, while across the street at Katterbach Kaserne you can see a new Child Development Center being built. Plans are also underway to build a new ﬁtness center for Soldiers and their Families. At Storck Barracks, there is the new Col. Louis J. Storck Community Activity Center, which opened in June of 2011. In it, you’ll ﬁnd Army Community Service, a small theater and dance studio, and plenty of space for functions.

And lastly, a new self-service car wash, a brand new Child Development Center scheduled to open next spring, the Storck Bowling Center renovation and a new Warrior Zone highlight our current construction projects at Storck Barracks which will improve quality of life for Soldiers and Families there.

We have wonderful schools here in Ansbach, with a full staff of teachers and various faculty members that ensure that your children receive a top-notch education. Strong communities are built on strong schools; the small size of our schools combined with the caring nature of those who work in them means that children receive personalized help in learning and in dealing with issues such as the challenges of living overseas and the deployment of parents.

Enjoy your tour here, make full use of the support the garrison provides and please let us know if there is something we can do to better your assignment with us. It’s my mission to lead this community by taking in all of your suggestions and making them a reality. I believe in effective communication and the common sense ideal of treating others as you want to be treated. Welcome to your new army home!

Kelly J. Lawler COL, LG Commanding

Welcome 3 Content

Table of Contents

WELCOME ...... 3 MOVING DOESN’T MEAN 3 38LEAVING FAVORITE SHOWS ...... 38

TH US ARMY GARRISON ANSBACH: Kasernes...... 5 12 COMBAT AVIATION BRIGADE — 5 39“WINGS OF VICTORY” ...... 39

HOUSING ...... 8 WELCOME BY ANSBACH 8 40OBERBÜRGERMEISTERIN CARDA SEIDEL ... 40

GETTING READY TO HIT THE ROAD: WELCOME BY ILLESHEIM BÜRGERMEISTER 11Driving in Germany ...... 11 42HEINRICH FÖRSTER ...... 42

PARKING IN GERMANY ...... 15 DOS AND DON’TS IN GERMANY...... 46

15 46 Illustration Helicopter S.4: http://www.vecteezy.com/war-military/31718-helicopter-vector 17FUEL RATION CARDS IN GERMANY ...... 17 48GERMAN SURVIVAL PHRASES ...... 48

PROVIDER NETWORK ENSURES METRIC MEASUREMENTS ...... 53 18MEDICAL CARE ...... 18 53 25DODDS SCHOOL INFORMATION ...... 25 55WELCOME TO MARKT LICHTENAU ...... 55

WELCOME TO CHILD, YOUTH ASSIGNMENT OPENS DOOR 26AND SCHOOL SERVICES ...... 26 56TO A EUROPEAN ADVENTURE ...... 56

COMMUNITY PETS ARE TAKEN CARE OF .....27 WELCOME TO 27 58WOLFRAMS-ESCHENBACH ...... 58

FAMILY AND MORALE, WELFARE AND RIDING THE RAILS IN GERMANY ...... 60 28RECREATION ...... 28 60

ARMY COMMUNITY SERVICE IMPRESSIONS ...... 62 32WELCOMES YOU! ...... 32 62

SORT IT! — SEPARATE YELLOW PAGES ...... 66 35AND RECYCLE TRASH...... 35 66

COMMUNITY TAX CENTERS EASE PAIN MAP OF SURROUNDING POSTS ...... 67 37OF FILING TAXES ...... 37 67

4 Content www.ansbach.army.mil Kasernes

US Army Garrison Ansbach: Kasernes

US ARMY GARRISON ANSBACH has ﬁve different Kasernes in its footprint.

Barton Barracks houses the headquarters of US Army Garrison Ansbach. On Barton Barracks you will find key services such as Vehicle Registration, Vehicle Inspection, the Military Police Customs Office, and the Headquarters office of the US Army Garrison Ansbach command group.

Bleidorn Housing Area is located just across the street from Barton Barracks. This housing area includes a library, the Terrace Playhouse, and the Women, Infants, and Children headquarters.

Katterbach Kaserne is located just across the street from Bismarck Kaserne. Katterbach Kaserne is home to the 12th Combat Aviation Brigade. Katterbach also has family housing, two schools, the Ansbach Elementary School and the Ansbach Middle/High School, two banking facilities, AAFES facilities, post ofﬁce, commissary and other essential services such as SATO travel and Army Community Services.

Bismarck Kaserne has several key services as well, such as the Car Care Center and an AAFES gas station. It also has family housing and guest housing. Bismarck Kaserne is just across the street from Katterbach Kaserne, only separated by German Federal Highway 14.

Shipton Kaserne was built in the late 1980s and is adjacent to Soldiers Lake, a recreational site with picnic and ﬁshing facilities. The 412th ASB calls this installation home.

Urlas Housing is home to over 100 row-style houses, as well as the new Army Lodge. The site also plays host to the new Community Exchange, with a new Commissary and Auto-Skills Center set to open in winter of 2012/2013.

Storck Barracks is located just outside the small farming village of Illesheim and the spa town of Bad Windsheim. It is home to 2-159 AVN, 3-159 AVN, D Co 412th ASB and the Aviation Operations Detachment. It has a Commissary, Post Exchange, Gas Station and Shoppette. It also has an elementary school and family housing.

The Garrison Command Headquarters in Barton Barracks

Kasernes 5 Parking heater. Parking heater. Parking heater. Welcome to a cosy car. Welcome to a cosy car. Welcome to a cosy car.

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105 x 148 mm 52,5 x 148 mm

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■ Comfort from the start ■ Enhanced safety ■ Ecological www.parkingheater.com 52,5 x 74 mm

• Mechanical Repairs • Inspection/Diagnoses • Glas Repair 105 x 105 mm • Air Conditioning Service 105 x 297• Oilmm Change Service • Brakes • Tune Up • And many more ... Parking heater. Welcome to a cosy car.

»Get in, feel good, Feuchtwangerset Str. off 99 – 91522 Ansbachthat‘s real comfort!« Phone 0981/4608281 www.bossert-ansbach.de

Feuchtwanger Str. 36 + 77 • 91522 Ansbach ■ Comfort from the start ■ Enhanced safety ■ Ecological Autohaus Ansbach Phone: 0049-981/46123-0 (24-hours) •Fax: 0049-981/46123-48 AutohausAutohausW. Oberseider AnsbachGmbH Ansbach u. Co. KG Nutzfahrzeuge W.W. Oberseider Oberseider GmbH GmbH u. u.Co. Co. KG KG NutzfahrzeugeNutzfahrzeuge Skoda-Service www.autohaus-ansbach.de • [email protected] www.parkingheater.com Your Partner in Ansbach since 1956 Service Service Service ServiceService ServiceService210 x 99Skoda-Skoda- mmServiceService ServiceService

English spoken! • Tax free sales – Vat Forms accepted • Service for your car authorized repair shop for Audi, Volkswagen and Skoda • Accident repair and car body workshop • 24-hours-emergency-call • Sale of used cars

24-h-call: 0049 (0) 981 / 46123-0 We are your capable partners

BEST WESTERN Hotel „Am DrechselsGarten“

This privately run 4 star hotel is exquisitely situated on a hill in the midst of a green belt and is wonderfully quiet. Conveniently placed for trafﬁc, 7 km from the A6, 10 minute drive to the Katterbach barracks, 51 rooms, panorama restaurant, café, bar, 4 conference rooms, sauna, gym, bowling for a fee. All over in the hotel W-lan free of charge. 150 parking spaces free of charge directly in front of the hotel. Dogs welcome, Euros 9,00 / day / dog. Special rates for military personnel.

Am Drechselsgarten 1 • 91522 Ansbach Phone: +49 (0) 9 81- 89 02 0 • Fax: +49 (0) 9 81- 89 02 605 E-Mail: [email protected] • www.drechselsgarten.bestwestern.de

AZ_Hotel_a_Drechselsgart_190x88_Nachbau.indd 1 07.03.12 11:54

Tattoo & Piercing

We offer you professional tattoos in all kind of styles. Cover up's and photorealistic tattoos are also no problem for us. Our job is to create something unique and special for you. So if you have any wishes or ideas just come by or call us and we will guide you to the perfect result. We have a huge variety of sample books and motifs at our tattoo parlor! So if you are looking for the perfect tattoo or new jewelery for your piercing you are more than right in our studio!

Tina´s Tattoo Liebe Innenstadt - Neustadt 7 / Ansbach www.Tattoo-Liebe.de - Tel. 09 81 / 97 77 40 30 Housing

US Army Garrison Ansbach provides multiple housing options

THE HOUSING DIVISION and the Directorate of Public Works staff are ready to assist you in obtaining your new home. You may contact the housing division at DSN 467.3415 or DPW work orders at DSN 467.2133 and DPW admin at DSN 467.1560.

To reach the housing division from the states, dial 011.49.9802.83.3415 or to reach DPW dial 011.49.9802.83.2133 (work orders) or 011.49.9802.83.1560 (admin). The US Army Garrison Ansbach website has a great deal of information at: www.ansbach.army.mil.

The site contains an extensive section on the housing division, including floor-plans of some of our quarters, the Resident’s Guide and Frequently Asked Questions. Housing and post information are also Children love playing at the parks on the Bleidorn Housing area. posted at: www.housing.army.mil/ah. To be eligible for family housing, a service member must be granted There are five housing areas in US Army Garrison Ansbach including command sponsorship. Family members may receive concurrent travel leased housing, totaling over 1,261 housing units for all military grades. or deferred travel. Dependent travel authorization must be requested Housing areas are within a 5 to 30 minute drive of the installations. and approved before the family members arrive in Germany. Failure to Waiting lists are established for each bedroom and grade category. meet these requirements may result in denial of government housing There are no specific location waiting lists. A person cannot request for your family. During in-processing, the housing counselor will take housing for a particular housing area. your application. Based on the information in your orders, you will be placed on the appropriate waiting list.

BARRACKS Barracks are located on several Kasernes: Katterbach, Bismarck, Ship- ton, Storck and Barton Barracks. Be advised, units no longer issue linens to soldiers assigned to the barracks. Therefore, soldiers must provide their own linen. Dining facilities are located on all Kasernes except Barton Barracks.

ELECTRICITY You will not have an electric bill if you live in government controlled quarters. It is, however, your responsibility to conserve resources as much as possible. If you live in private rental housing, you are required to connect and pay for electricity. Your electric bill will be averaged throughout the year based on the prior occupant’s average usage. Once a year, a ﬁnal bill will be established and the usage average will be adjusted. The housing ofﬁce will assist in setting up utilities.

FURNITURE Support from the Furnishing Management Ofﬁce (FMO) is authorized for military and civilian personnel with orders stationing them in the Ansbach Military Community. If you’re traveling on full Joint Travel Regulations (JTR) or you’re a civilian on orders, you’re authorized a 90-day loaner set of government furniture. Temporary furniture may be obtained from FMO when available while you wait for your household goods to arrive. To be eligible for FMO support you must reside in

Many events take place in housing areas such as Katterbach.

8 Housing www.ansbach.army.mil Housing government quarters, government controlled leased or economy quarters with the lease approved by the housing ofﬁce. The type of furniture issued includes beds, wardrobes, dining tables and chairs, coffee tables, davenports, easy chairs, etc.

GOVERNMENT HOUSING AND GOVERNMENT LEASED HOUSING There are multiple housing areas in Ansbach including leased housing for all military grades. Waiting lists are established for each bedroom and grade category. You are placed on the waiting list according to your eligibility date (the date you cleared your last duty station) and the number of command sponsored dependents. The Army in Europe, ICW HQDA has revised the housing policy for personnel residing in Government-controlled Army Family Housing (AFH) in Europe. The inventory will be allocated to provide 100 percent housing for Urlas Housing Area boasts over 100 row-style houses. Soldiers in the grades of private through staff sergeant. The remaining inventory will be allocated to provide 10 percent of the housing requirement for accompanied personnel in the grades of sergeant not accommodate a separate kitchen table. Our housing assets do not ﬁrst class and above (including ofﬁcers). allow personnel extra bedrooms due to excess furniture.

Basically, this means if you are accompanied in the rank of E-6 and The standard voltage in Europe is 220V. Newly renovated buildings and below you will be assigned quarters in government leased housing some of our older government housing units have both 110V and 220V off-post or in on-post quarters. Few quarters are allocated in govern- outlets. Most small appliances will work with a transformer or by itself ment leased or on-post quarters for E-7s and above (including if it is dual voltage. ofﬁcers). Regardless of rank, in Europe, if family housing is available for your rank and bedroom size, you are subject to the mandatory Housing units are equipped with a stove and refrigerator. Newly reno- housing policy as set aside in Supplement 1 to Arm 420-1. Key and vated buildings have dishwashers, and washers and dryers in them. Some essential personnel for housing, colonel and lieutenant colonel of our buildings have common laundry facilities located in the base- commander positions and the positions of the associated command ment of each building. There is no separate charge for use of washers sergeant major, will be assigned housing in government controlled quarters. and dryers; it’s included with your government housing.

If you are on a restricted tour, your eligibility date is the date you Government leased housing is made up of apartments, row houses, cleared your last CONUS duty station or a maximum of 14 months pre- quad and duplex housing. All leased quarters are equipped with a stove vious from when your restricted tour ended. Personnel must provide and refrigerator. Laundry facilities are located in the quarters. Leased supporting documentation with a promotion sequence number or orders housing is currently located in various areas. verifying promotable status for housing based on promotable status. Due to the lack of excess government quarters, civilians who are not All quarters meet the adequacy standards established by regulation. designated as key and essential must seek off-post private rental housing. The number of bedrooms and minimum square footage required by regulation are: For additional information on housing in our community, see the army web site: www.onestoparmy.com 2 bedroom quarters — 750 sq. ft. 3 bedroom quarters — 960 sq. ft. HOUSING ALLOWANCES 4 or more bedroom quarters — 1190 sq. ft. The Overseas Housing Allowance rate is based on many factors: rental costs by location, pay grade and whether or not you have dependents. The majority of the housing facilities in the Ansbach Community are The intent of this allowance is to provide service members housing multiplex apartment buildings, consisting of two or three stairwells. compensation based on comparable civilian cost of housing in the over- Normally, six families share a three to four ﬂoor stairwell entrance. seas area.

Apartments have limited space for large quantities of oversized furniture. For housing allowance, per diem, travel and transportation allowances, Most apartments have a living room/dining room combination, with see smaller than average bedrooms. Kitchens are generally small and will www.dtic.mil/whs/directives/infomgt/forms/poc/pdtformspoc.htm

Housing 9 Housing

If you have questions or need further assistance call one of these Kennel style operations or the breeding of pets is not allowed in govern- finance offices: ment quarters. German law assigns absolute liability to the owner CUSTOMER SERVICE DSN 467.3318/3319 of a pet. Pet insurance is available in Germany. Pets must be on leashes or commercial 09802.83.3318/3319 at all times when outside of the quarters. Additionally, the law in PROCESSING DSN 467.3288/3291/3290 Germany is very strict concerning pet feces with fines up to 100 Euros or commercial 09802.83.3288/3291/3290 for violations.

HOUSING RENTALS SEWAGE AND WATER Do not seek a private company for immobilien or realty/house hunting Sewage and water connection billing only applies to private rental services without first going to the housing services office to obtain written housing. The housing services office will provide the connection infor- authorization. Off-post realty specialists regularly charge one to three mation based upon your contractual requirements. months rental amount as a finder’s fee. You must have signed authorization from the housing division in order to be reimbursed by the government. The housing services office is conveniently located on both Katterbach Kaserne and Storck Barracks for assistance in obtaining housing. Single houses are hard to find; apartments are the standard type of housing in our area. The Housing Services Office (HSO) has a standard lease agree- ment for use with economy housing, and will be happy to negotiate your lease with you and your landlord. Unfortunately, the HSO does not hand out blank leases; it is best if you work with the HSO if you need assistance. Most landlords require one to two month’s rent in advance as a security deposit, this is in addition to the first month’s rent. Utilities are more expensive than in the United States. Apartments are much smaller than American apartments and most do not have built-in closets or kitchens. Americans living in economy housing should purchase household goods/renter’s insurance. If you plan to own a pet in Germany, assure you have adequate liability insurance to protect you and your property in case of an unfortunate incident with your animal. You may obtain liability insurance from the same carriers who protect your property while you are renting (Government controlled, leased and private rental). A military clause must be in the contract and is strictly enforced.

The pet policy for USAREUR allows government housing residents to have no more than two pets, either two dogs or two cats or one dog and one cat. Exotic and farm animals are not allowed; snakes, lizards, pigs, etc. Your dog or cat is required to be registered with the post veterinarian and must wear rabies tags at all times. Residents work hard to keep housing beautiful (Bleidorn Housing Area).

TOP CLEAN special cleaning

• Express-Service, without charge • Hand-ironed, without charge • Your partner for all cleaning problems

Nürnberger Str. 107 • 91522 Ansbach (next to Kaufland) • Phone: 09 81 / 1 48 68

10 Housing www.ansbach.army.mil Driving

Getting ready to hit the road: Driving in Germany

U.S. ARMY-EUROPE’S WEB SITE (www.hqusareur.army.mil/rmv/) is the best place to get information on how to start driving during your assignment in Germany.

Locally, talk to the staff at the US Army Garrison Ansbach Vehicle Registration Ofﬁce in Bldg. 5254 on Barton Barracks to ﬁnd out about getting a vehicle registered.

The staff at the drivers testing ofﬁce in Bldg. 5818 on Katterbach Kaserne can tell you everything you need to know about getting licensed to drive over here. It’s a good idea to check out the driver’s handbook at www.hqusareur.army.mil/rmv/drivers_handbook.htm, too.

Ofﬁcials emphasize that fuel coupons are no longer issued in Germany. Fuel cards are issued and picked up at the AAFES main exchange for new registrants — vehicle registration ofﬁcials will provide all necessary information about fuel cards when you register your vehicle. More on fuel cards can be found in the fuel rations article in this guide.

For more on vehicle registration, call DSN 468.7892 or CIV 09811.83.7892

PRIVATELY-OWNED VEHICLES (POV) or straight through exhaust pipes are not allowed. Noise level of U.S. Customs requires personnel to have a copy of the title to their exhaust systems for vehicles and motor cycles must not exceed vehicle when shipping it overseas. The title must include the vehicle 95 decibels. identification number or, if the vehicle does not have a VIN, the product identification number. If there’s a lien on the vehicle, there must be BRAKES: A mismatch of 20 percent or more between wheels, as mea- written approval from the lien holder. Be sure to read the POV Shipping sured on the brake wheel drag machine is prohibited. A parking brake pamphlet with detailed information on shipping POVs here. Below are that is inoperative on one side when measured on a brake wheel drag recent additions to the regulations for POV shipping: machine is prohibited. An emergency brake that fails to stop the vehicle during a road test is prohibited. TIRES: All tires must have at least 1.6mm tread over the complete tire surface. No re-grooved tires are allowed; snow tires (if on vehicle) EXTERIOR CONDITION: Missing fenders, broken windows, exten- must be on the drive wheels; and there can be no mixing of radial and sive body damage, deterioration, broken springs or oil leaks are not conventional tires. Tires must not protrude beyond the fender wells. allowed. Foreign manufactured vehicle frames are usually an integral part of the body; therefore, rust damage is critical and will necessitate EXHAUST SYSTEM: No rusted out or leaking exhaust system com- costly reconstruction to pass the inspection. Spoilers attached to ponents are allowed. Exhaust systems with cut outs, fiberglass packed vehicles must meet the manufacturer’s installation specifications.

Driving 11 Driving

Homemade spoilers or spoilers that do not meet the manufacturer’s CAR INSURANCE specifications are prohibited by German law. Spinning rims attached to Germany has a high cost of living. Prices for auto insurance are espe- vehicles are prohibited by German law. cially expensive. Variables include your age, the car’s age, engine size, make, model and weight. German liability insurance, which is man- MODIFICATIONS: Any modifications changing the vehicle body style datory, ranges from 400 to 1,000 Euros per year. Shop around when (as to engine not being covered), altered bumpers, which are not to purchasing insurance. manufacturer’s specifications, missing or damaged running boards are not allowed. Any after-market material (transparent or tinted) attached DRIVER’S LICENSE to the windshield or front side windows directly to the left and right of The minimum age for driving in Germany is 17. Soldiers and U.S. civilian the driver and the passenger is prohibited by German law. employees must have a stateside license or a country license to obtain a U.S. Army Europe certificate of license. Prior to departing the U.S., Vehicles are shipped to the Schweinfurt Vehicle Processing Center, a ensure your stateside driver’s license is current and not near expiration. little over an hour drive from Ansbach. It’s important that incoming Possession of a valid stateside license expedites licensing in USAREUR. personnel notify the transportation office upon arrival. Personnel must hold a USAREUR POV Certificate of License in order to operate a private auto off-post. Individuals are no longer permitted to Your car must pass an inspection for safety, condition and reliability. It’s use a military license in lieu of a valid state or country license to obtain recommended that any needed repairs be completed prior to shipping a U.S. Forces POV Certificate of License for any class. Prior to arriving, it your car to Germany. Labor and parts are very expensive and parts may is recommended that you study for the driver’s license exam. take time to arrive in Germany. Check vehicles for rust, chips, cracks in the windshield and oil leaks. Inoperative lights, horn, speedometer and You can find the driver’s handbook and manual online at other items can prevent your car from passing inspection. rmv.hqusareur.army.mil/drivrman/190-34.htm

12 Driving www.ansbach.army.mil The laws and street signs are different than in the U.S. and can be confusing. If you do not have a valid license you will be considered a “novice“ and must go through German licensing procedures to obtain a license. The process is very lengthy and expensive. A German driver’s license costs approximately 2,000 Euros.

CHILD SAFETY SEATS Car seat requirements are different in Germany than in the U.S. All children under 12 years of age who are smaller than 4’11“ or weigh less than 50 pounds must use an approved child seat or booster seat. Children up to 36 months or up to 40 pounds must use a car seat. w All-New U.S. Speci cation Vehicles Children ages 3 to 11 or 33 to 80 pounds must use a booster seat. w Immediate Delivery Available * Failure to use these devices may result in a ﬁne and/or loss of your w European and Stateside Delivery Available driving privilege. w Trade-In Assistance w Finance Assistance Available w Full Warranty Coverage Overseas

Contact Your Local Sales Representative: Tel. 09802 952 991 [email protected] Katterbach 2 w 91522 Ansbach

Military Sales

MILITARY SALES autoexchangeonline.com *Stateside delivery available on Audi and Volkswagen vehicles only. Programs and guarantees are subject to terms and conditions. See your Sales representative for details. (AX-1102)

Driving 13 AX 1102 Ansbach Community Guide.indd 1 1/9/2012 11:12:16 AM

Eichenbachstraße 2 Würzburger Landstraße 10a 91522 Ansbach Eyb 91522 Ansbach Tel.: 0981 38 38 -0 Tel.: 0981 38 38 60 Fax: 09881 38 38 17 Fax: 0981 38 38 77 Email: [email protected] Email: [email protected]

www.autohaus-farnbacher.de

• authorized dealer of HYUNDAI – TOYOTA – SEAT • new and used cars • warranty handling

SERVICE IN BOTH SHOPS:

general inspections and emission tests air conditioning maintenance and repairs engine diagnostics car glass services – windshields etc. repairs of all makes of cars, vans and light trucks checkups, maintenance and repairs of all makes 24h towing service tyre service

SERVICE ESPECIALLY IN ANSBACH-EYB – EICHENBACHSTR. 2:

body repairs after accident - own bodyshopp handling claims – with all insurances – USAA Repair Shop painting - own paintshop Parking

Parking in Germany

PARKING AVAILABLE P Parking from left of this point is allowed, but may be restricted according to any additional signs on the post (like those pictured below). nur mit Parkschein Mo – Fr 9 – 19 h Sa 9 – 16 h WITH STIPULATIONS Only with parking slip, Monday — Friday 09:00 —19:00 and Saturday 09:00 —16:00. Bewohner mit Parkausweis — WITH PERMIT Zone West frei Parking for inhabitants with parking permit for zone west (here they don’t need an hourly parking slip, just a town permit).

PARKING FORBIDDEN Parking is forbidden to the right of this point. This sign with a single diagonal line means parking is restricted to three minutes. In general, avoid parking in areas with these signs if you are unsure if they apply to you or not.

RENT IT. DRIVE IT. LOVE IT.

www.europcar.de Book your rental at the Europcar Station Ansbach or on freecall 0800/RENTACAR. Europcar Autovermietung GmbH, Würzburger Landstr. 49, SERVICED BY EUROPCAR 91522 Ansbach, phone 0981 / 9 72 35 10.

1154_EC_AZ_US_Military_Cityguide_190x65_0112.indd 1 Parking12.01.12 13:1815 CITROËN-CONTRACTING- PARTNER FOR PASSENGER CARS AND UTILITY VEHICLES MAINTENANCE AND REPAIRS OF ALL BRANDS ACCIDENT REPAIRS/ BODYWORK REPAIRS SALE OF NEW AND USED CARS FINANCING AND LEASING INSURANCE SERVICE HERTZ CAR RENTAL SERVICE

Autohaus Rissling Philipp-Zorn-Str. 8-10 91522 Ansbach

SUSANNE RIßLING Geschäftsinhaberin

CRÉATIVE TECHNOLOGIE

TELEFON: 09 81/970 630 CITROËN AUTOHAUS RISSLING · INH. SUSANNE RISSLING TELEFAX: 09 81/970 6330 PHILIPP-ZORN-STR. 8-10 · 91522 ANSBACH · Tel. 0981/97063-0 [email protected]

Bauhofstraße 3 • 91522 Ansbach Phone: 09 81/9 72 16 66 E-Mail: [email protected]

• smash repair

• air conditioning service

• paint works

• tire service and more...

Autolackiererei Fuel ration cards

Fuel ration cards in Germany

INSTALLATION COMMAND-EUROPE — The AAFES automated All Soldiers, Sailors, Airmen, Marines, and U.S. forces civilians are fuel ration card system is a special card that works automatically to res ponsible for using their fuel ration cards properly after they’ve control rationed retail tax and duty-free purchases of motor fuel. received them.

The program is in effect for all military communities and U.S. Forces All drivers who own and drive registered vehicles are requested personnel stationed across Germany who have registered vehicles — to fully review all published information on the fuel ration card’s including fuel for all privately-owned vehicles and U.S. Government system to become familiar with the “who, what, where, when, why and non-tactical vehicles. how“ relating to the fuel ration card. This includes all U.S. forces personnel who are either permanently stationed or on temporary duty in The main purpose of the card is ration control. Anyone who uses the Germany and their family members with a driver’s license. fuel ration card incorrectly will risk having to pay more than expected for fuel. Correctly using the card will help people avoid paying higher Useful information, a two-page printable tri-fold brochure with helpful German gas prices. information and advice for using your fuel ration card in Germany and FAQs can be found on the shop my exchange website at: DRIVERS MUST FIRST BE IN POSSESSION OF A USAREUR www.shopmyexchange.com/germanyfuelcard/faq.htm DRIVER’S LICENSE.

New registrants will take their vehicle registration documents to the PRIVATELY OWNED VEHICLE (POV) FUEL CARD AAFES exchange and will receive a temporary activated fuel ration card good for 30 days or as long as temporary plates are on your car. The image shows the front of a POV (Privately Owned Vehicle) fuel A permanent card is issued to registrants when they get permanent ration card: license plates, after their vehicle passes inspection. Registrants sim- ply bring in their new registration forms to the AAFES Exchange and are issued a new, permanent card.

The card matches the vehicle’s license plate and cannot be transferred between vehicles.

Germany-wide ESSO gas stations and on-post AAFES gas stations are the only authorized sites that use the card — the card is not honored at ARAL gas stations like the coupon system formerly was. Custom- ers must show their vehicle registration to ESSO/AAFES store clerks to complete a fuel transaction. The image shows the back of a POV fuel ration card. The back Registration certiﬁcates may include up to ﬁve eligible drivers per contains the names of two authorized drivers as well as the license vehicle provided each driver ID number is unique. plate number:

Fuel ration cards 17 Provider network

Provider network ensures medical care

A PERMANENT CHANGE OF STATION often brings concerns to the Landstuhl Regional Medical Center or the nearest host nation about available health care services at the new duty station, but facility. However, the ﬁrst step for most health issues is to schedule an US Army Garrison Ansbach has it all covered. The Katterbach and Illes- appointment at the clinics. The clinics stay in close contact with host heim health and dental clinics, in coordination with their host nation nation health care providers to ensure that referred patients are in good partners, ensure that full-service health and dental care needs are met. hands.

Many minor health issues can be handled at the Katterbach and Illes- Different countries bring different procedures and customs. Therefore, heim health clinics and do not require a visit to a host nation facility. the clinics employ patient liaison officers trained to help people use German medical facilities. Patient liaisons are available 24 hours, seven Both clinics provide routine, primary outpatient care. Offered are x-ray, days a week. Fluent in English and German, the patient liaisons provide laboratory and pharmacy services, but also specially scheduled clinics not only translation services, but support administrative questions and such as: concerns that might arise when the U.S. and German health systems meet. They assist in making appointments, visit hospitalized patients Physical exams and give advice on how to prepare for hospital stays. In addition, they Well baby provide information concerning referrals, after-hours emergency room Immunizations visits, hospital locations, billing policies and insurance coverage. When Physical therapy medical conditions permit, the Bavaria MEDDAC should be called at Optometry 00800.350.3104 prior to going to a host nation hospital to ensure that Wart clinic the military healthcare system is involved from the start and a patient Hearing conservation liaison will visit after admittance to a hospital. If medical advice is required, the toll free Nurse Advice Line 00800.475.92330 is the place Educational classes like parental counseling, smoking cessation and to call, registered nurses are available 24-hours a day. In addition, the preventive health promotion enhance the clinics’ services. line provides access to an audio health library of common medical conditions. Questions concerning use and coverage of TRICARE can When it comes to treatments other than routine care, the clinics refer be answered by a health benefits adviser who also assists patients in patients requiring specialty consultations or hospitalization services completing and filing claim forms. It is highly recommended to see the health benefits adviser prior to receiving care in the host nation medical system. Mental health services which include, but are not limited to, psychiatric assessment, medication management and psychological testing, are additional services provided to the Ansbach and Storck Barracks communities. Developmental screening for children under the age of three, evaluation and treatment for qualified children to include referral for physical therapy, occupational therapy, psychological evalu- ations, and social work for school aged children is offered by Educatio- nal and Developmental Intervention Services.

The clinics also provide information on the social work services and clinical behavioral health service capabilities.

For more information on the Katterbach clinic, operating hours and appointment scheduling, go to ermc.amedd.army.mil/Katterbach/index.cfm, or for Illesheim go to ermc.amedd.army.mil/Illesheim/index.cfm

The dental clinics provide routine and emergency dental care for active Illesheim Health Clinic, located at Storck Barracks. duty service members, their sponsored family members and retirees.

18 Provider network www.ansbach.army.mil Provider network

Services include dental exams, hygiene and sealants treatment and basic restorative care.

Limited capabilities are available when it comes to crowns and bridges full and partial dentures endodontic and orthodontic treatments oral surgery

Referrals to host nation dental care providers are required for every other treatment. As the dental clinics‘ mission is to ensure the oral health and dental readiness of Soldiers, appointments for family members and retirees are limited to space available care.

For more information on the Katterbach and Illesheim dental clinics, operating hours and appointment scheduling, go to www.ansbach.army.mil/sites/services/dental.asp For additional information on dental treatment and referrals, go to The Dental Clinics at Katterbach and Storck Barracks provide a variety of dental care services. www.tricaredentalprogram.com

N K L I I K I S X A

R ORTHOPEDICS · NEUROSURGERY · TRAUMA SURGERY P

PLAXISKLINIK Orthospine

Dr. med. Stephan MALINGER - ORTHOPEDIC SURGEON Dr. med. Markus WEINGÄRTNER - ORTHOPEDIC SURGEON The “PRAXISKLINIK Orthospine“ is the largest center in the district for - TRAUMA SURGEON orthopedics and neurosurgery, offering you a highly qualiﬁed and skilled Dr. med. Hendrik KALBARCZYK team of surgeons and physicians in our discipines for conservative - NEUROSURGEON treatments and for outpatient and inpatient surgery on our own ward in Dr. med. Ulrich WILMS the “Klinikum Ansbach“ and the “Diamed Clinic Neuendettelsau“. - ORTHOPEDIC SURGEON - TRAUMA SURGEON With intense interdisciplinary cooperation, ongoing teaching of our Dr. med. Axel DEL GAIZO - ORTHOPEDIC SURGEON medical staff and close cooperation with our hospitals we guarantee for Dr. med. Florian MEINDORFNER the best performance. - ORTHOPEDIC SURGEON - SURGEION/TRAUMA SURGEON SPORTSMEDICINE Dr. med. Walther ALTENDORFER (knee, shoulder, ankle, large joints) - ORTHOPEDIC SURGEON - TRAUMA SURGEON JOINTREPLACEMENT (knee, hip, shoulder)

FOOT SURGERY Draisstraße 2 · 91522 Ansbach (Hallux valgus, hammer toe, osteotomies) Tel. 0981/ 97 25 78-0 Fax 0981/ 97 25 78-78 HAND SURGERY www.praxisklinik-orthospine.de (trigger ﬁnger, ganglion, Dupuytren‘s contracture, carpaltunnel syndrom)

Our service schedule: Monday to Thursday SPINE SURGERY 8 a.m. to 6 p.m. (minimal invasive procedures, total disk arthroplasty, Friday surgery of slipped disc – cervical an lumbal) 8 a.m. to 1 p.m.

Provider network 19 Provider network

TRICARE DENTAL CLINIC Referrals: DSN 467.2619 or commercial 09802.83.2619 KATTERBACH Enrollment: DSN 467.2353 or commercial 09802.83.2353 Phone: DSN 467.2806/2723/1720 or commercial 09802.83.2806/2723 SOCIAL WORK SERVICES Phone: DSN 467.2850 or commercial 09802.83.2850 ILLESHEIM Phone: DSN 467.4500 or MENTAL HEALTH commercial 09841.83.4500 Phone: DSN 468.7811 or commercial 09811.83.7811

EDUCATIONAL AND DEVELOPMENTAL INTERVENTION SERVICES Phone: DSN 468.7811 or commercial 09811.83.7811

NURSE ADVICE LINE Phone: (toll free) at 00.800.475.92330

24-HR HEALTH CARE LINE Phone: 0800.350.3104

KATTERBACH HEALTH CLINIC Phone: DSN 467.3398 or commercial: 09802.83.3398

PHARMACY Phone: DSN: 467-2665 or commercial: 09802.83.2665

AMBULANCE Phone: DSN 116 or commercial: 09802.83.116

PATIENT LIAISON Phone: DSN 467.2169 or commercial 09802.83.2169 After hours 0162-296-8049

ILLESHEIM HEALTH CLINIC Phone: DSN 467.4512 or commercial 09841.83.4512

AMBULANCE Phone: DSN 116 or commercial 09841.83.4116

PATIENT LIAISON Phone: DSN 467-4349 or commercial 09841-83-4349 After duty hours contact the MP Station Phone: DSN 467.4565/4581 or CIV 09841.82.4565/4581

20 Provider network www.ansbach.army.mil Your ﬁrst choice Tricare partner and advisor for all your health problems.

Kegetstraße 4 • 91438 Bad Windsheim Opening hours: Mon. — Fri.: 8.30 — 18.30 o‘clock Sat.: 8.30 — 13.00 o‘clock E-Mail: [email protected]

In our tea store you will ﬁnd tasty teas and great franconian presents and souvenirs.

Physical Therapist & Certiﬁed Rolfer ®

• Physical Therapy • Swedisch Massage Rolfing® • Posture and Motion Analysis

Rolfing-Logo für Anzeigen• Wellness

Karlsplatz 1 • 91522 Ansbach • phone: 0981-5038 • www.physioteam-ansbach.de

Oral surgery and Dental Ofﬁce Dr. Fichna & Kollegen

Schalkhäuser Straße 10, 91522 Ansbach Phone: 0981/ 650 50 650, Fax: 0981/ 650 50 6566 Homepage: www. implantate-ansbach.de

We offer you:

speciﬁcation in oral prosthetics implantology and periodontology digital x-rays general dentistry DVT – 3-D cone beam imaging oral surgery children dentistry For further informations have a look at our Homepage.

Business hours Dr. Ralf-Werner Fichna Mon: 8.30 –12.30 / 14.30 –18.00 Dentist, Oral surgery Task focus: Implantology, Periodontology Tue: 8.30 –12.30/ 15.00 –19.00 Dr. Oliver Knappe Wed: 8.30 –12.30/ 14.30 –18.00 Dentist, Oral surgery Thu: 8.30 –12.30/ 14.30 –18.00 Iris Schweizer Fri: 8.30 –12.30/ 14.30 –17.00 Dentist Task focus: Children dentistry

Nachbau_AZ__190x133_Dr_Fichna_.indd 1 05.06.12 14:58 WE CARE FOR YOU.

Klinikum Ansbach 24-hour emergency services · Department of anesthesiology, emergency medicine, · Department of neurology, “Stroke Unit” intensive care medicine & pain management · Department of palliative medicine · Department of general surgery, · Department of radiotherapy & radiation oncology visceral surgery & surgical oncology · Department of radiology · Department of traumatology, · Department of urology orthopedics and reconstructive surgery · Dialysis · Department of vascular & thoracic surgery · Department of obstetrics & gynecology · A liated departments: · Pediatrics Ophthalmology, otorhinolaryngology, · Department of cardiovascular medicine oral & maxillofacial surgery and nephrology · Certi ed cancer treatment facility, specializing in · Department of gastroenterology, colon and breast cancer as well as cancer of the endocrinology & metabolic diseases female reproductive system · Department of geriatrics & geriatric early rehabilitation • Certifi ed pain management

Klinikum Ansbach · Escherichstrasse 1 · 91522 Ansbach · phone (civ.) 0981-484-0 www.klinikum-ansbach.de · www.fraenkisch-gesund.de

Klinik Rothenburg 24-hour emergency services · Internal medicine: Diagnostics and therapy of heart and vascular diseases, diseases of gastro-intestinal tract and pulmonary diseases, treatment of dietary and metabolic diseases, stroke treatment (“Stroke unit”) · Gynecology and obstetrics: About 500 childbirths per year (including water births and birthing stool), family room available, epidural anesthesia (EDA) possible 24/7 · General and visceral surgery, endoscopic surgery · Accident and reconstructive surgery · Anesthetics and intensive care

Klinik Rothenburg Verbundklinikum Landkreis Ansbach · Ansbacher Str. 131 · 91541 Rothenburg o.d.T. Phone (civ.) 09861-707-0 · www.vkla.de · www.fraenkisch-gesund.de Report

Committed to people

KLINIKUM ANSBACH AND KLINIK ROTHENBURG are, together with the hospitals of Dinkelsbühl and Feuchtwangen, part of the clinical center network of the district of Ansbach as well as they support the host nation provider network around military treatment facilities. Highly educated professionals who provide excellent medical services will do anything to make U.S. patients and their families feel at home. At the Klinikum Ansbach, 17 specialized clinics provide all the care of a larger district hospital. Besides an internal medicine and surgical department as well as an obstetrician and birthing center, you will ﬁnd specialized care such as a children’s ward, a neurological ward with the ability to treat stroke patients in a timely manner, a urological department, a dialysis ward, a palliative medicine unit as well as a unit for radiation therapy and radiation oncology for treatment of certain types of cancer. Additionally, located at the Klinikum Ansbach are certiﬁed interdisciplinary centers for the treatment of cancer of the colon, the breast and female reproductive system. Several external specialists (eye, ENT, oral and maxillofacial surgeons) complement the services offered. The Klinik Rothenburg offers an extensive diagnostic and therapeutic range in a friendly, patient-orientated atmosphere. It is highly equipped and offers advanced medical tech- nologies. In the radiology department CT and angiography are available apart from the conventional X-ray equipment. The endoscopy department is equipped with modern, digital video endoscopes. For non-invasive diagnostics, modern sonographic equipment — including contrast agent enhancement — for heart, vessels and internal organs is available. Stroke treatment is provided around the clock at a specially established stroke unit. The gynecology and obstretics department cares to about 500 women during pregnancy and during and after childbirth every year serving various options and aids such as the birthing stool, and water births. A family room provides the new dad to participate in the care of the newborn.

HOW TO CONSULT TRICARE is the health care program serving Uniformed Service members, retirees and their families. Patients who are not TRICARE beneﬁciaries — such as civilian employees — are able to consult local health care providers without a referral. They may process their bill after treatment with their health insurance company.

In order to receive full reimbursement from TRICARE, except for emergencies, all off-post care for active duty military and their family members must be authorized ﬁrst. The local TRICARE Service Center is the coordinating ofﬁce for medical care.

Service centers are located at: Illesheim Health Clinic, Storck Barracks, Katterbach Health Clinic, Building 5810 Building 6620 DSN 467.2353 or CIV 09802.83.2353 DSN 467.5104 or commercial 09841.83.5104

Host Nation Patient Liaisons employed by the military health care facilities can help to communicate with staff who may not speak English. They are available to help patients in emergency and inpatient situations, they assist with translating and may visit the patients each day they are in the hospital. There is a Patient Liaison on call for emergencies after hours and on weekends.

The Katterbach and Illesheim Health Clinics do not provide emergency care! In case of emergency you can consult Klinikum Ansbach and Klinik Rothenburg without a referral 24/7.

Report 23

Dr. med. H. H. Schröter Dr. med. U. Noack R. Sabinski

Anesthesiologists p. 0981-97 11 10

Dr. med. M. Losch Dr. med. B. Hahn Specialits in General Practitioners Anesthesiology Medical Health Center p. 0981-97 11 12 13 for Outpatient Surgery Druckfreigabe Dr. Schröter/angefordert Pain Medicine Draisstraße 2c Dr. med. H. Leuchtweis General Medicine 91522 Ansbach Gynecologist Gynecology Internet: www.mvz-ansbach.de p. 0981-97 11 11 97 Pregnancy Services E-Mail: [email protected]

Neustadt Pharmacy: We welcome all U.S. Department of Defense beneficiaries, we participate in the TRICARE EUROPE Partner of Dear newcomers, welcome to Ansbach!

We, the team of the Neustadt Pharmacy in the Ansbach pedestrian zone, are looking forward to your visit. We offer you and your family competent and friendly advice on all questions concerning your health. We speak English. With our best price Anzeigeguarante Neustadte you Apotheke will always get the lowesfalschest pr iceFormat, in //bittetown. neu anfordern Make use of our free delivery service pharmacy and benefit from our large stock of me- 190x133! dicine. In addition to euros, we accept dollars and credit cards and you can shop tax-free We accept Your partner for health!

How to find us:

Delivery Servicefree of charge (just call 0981/5617) Bonus for loyal customers

www.neustadt-apotheke.de Tel. 0981/5617 Neustadt 25 Ansbach School Information

DoDDS School Information

US ARMY GARRISON ANSBACH is home to three elementary schools: Ansbach Elementary School, Illesheim Elementary School, Rain- bow Elementary School and one middle/high school. Depending on where one lives determines which elementary school one’s child attends. All children in grades 7—12 will attend the Ansbach Middle/High School on Katterbach Kaserne.

ANSBACH ELEMENTARY SCHOOL Graduation requirements: students will need a minimum of 26 units of Ansbach Elementary School is located on Katterbach Kaserne. The credit and a minimum cumulative grade point average of 2.0 to gradu- school accommodates K—6 children residing in the Katterbach Housing ate from a DoDEA high school. Area and several nearby German communities. For more information on the school, go to www.ansb-es.eu.dodea.edu DoDDS-Europe provides daily busing to and from school. More school bus information is available at www.bav-dso.eu.dodea.edu ILLESHEIM ELEMENTARY SCHOOL Illesheim Elementary School is located on Storck Barracks. The school WEBSITES accommodates K—6 children residing on Storck Barracks and several Department of Defense Education Activity nearby German communities. For more information on the school, go to dodea.edu/home/index.cfm www.ille-ems.eu.dodea.edu Department of Defense Dependents Schools Europe RAINBOW ELEMENTARY SCHOOL www.eu.dodea.edu/home Rainbow Elementary School is located on Barton Barracks in Ansbach. The school accommodates K—6 children residing in several nearby SCHOOL SPORTS German communities. For more information on the school, go to FALL: football, girls volleyball, cheerleading, cross-country, tennis www.ansb-ems.eu.dodea.edu WINTER: boys and girls basketball, wrestling, cheerleading, riﬂe team SPRING: boys and girls soccer, track and ﬁeld THE ANSBACH MIDDLE/HIGH SCHOOL The Ansbach Middle/High School accommodates all children in grades 7—12 of the US Army Garrison Ansbach community. For more information on the school, go to www.ansb-hs.eu.dodea.edu

GENERAL SCHOOL INFORMATION The total number of students in the US Army Garrison Ansbach community is approximately 1,200.

There are various clubs and organizations students can participate in during the school year (i.e. Future Business Leaders of America, Future Educators of America, Drama Club, Fitness Club, etc.).

Age cut-off: The policy of the Department of Defense Education Activi- ty is that children must be ﬁve years old by October 31 of the year they are enrolled in kindergarten for DoD schools overseas. Proof of your child’s age must be provided through documentation such as a birth certiﬁcate or passport.

Sure Start is a pre-school program for children turning four by October 31 of the year they apply for the program. DoDEA’s Sure Start Program provides the highest quality preschool education for eligible children of families living at military installations overseas.

School Information 25 Child, Youth and School Services

Welcome to Child, Youth and School Services

OUR MISSION is to enhance readiness and the well-being of families by providing predictable, affordable and quality programs and services for children and youth four weeks to 18 years of age. Parent participation is encouraged in all programs. The Parent Advisory Com- mittee is a great avenue for you to voice your concerns, suggestions and provide feedback. Parents are also welcome to attend Child, Youth, and School Services (CYS Services) training as well. CYS Services appreciates questions, comments and suggestions at any time. Patrons can also earn discounts on child care through participation and volunteering.

Children pick pumpkins for Halloween at the Child Development Center on Katterbach.

PARENT CENTRAL SERVICES programs and services. Whatever your childcare needs may be, Parent Parent Central Services serves as a “one-stop shop“ for Child, Youth Central Services is the place to begin. Along with registering patrons and School Services. It is usually the ﬁrst place families come to ask for activities and programs, Parent Central Services also maintains the questions about child care and the place to register for all CYS Services child care waiting lists and provides ongoing resource and referral information to patrons.

Waiting list: Families do not have to be registered to place their child DISCOVER or children on the waiting list. Waiting list applications can be mailed, faxed or emailed even before you arrive on the installation! RESPECT Your child will be placed on a projected need waiting list until PROTECT Parent Central Services is notiﬁed of your arrival. Contact Parent Central Services for further information and waiting list applications.

THE FOLLOWING INFORMATION WILL BE REQUIRED TO REGISTER with CYS Services to participate in programs and NATURE services: Our Nature Preschool in Lehrberg offers… Current telephone numbers, CMR address, completed Special Needs • quality child care for 2.5 to 6 year olds Assessment Form for each child. • balanced nature-based curriculum, which promotes creativity, exploration, Current immunization records for ALL children, birth through 5th grade. and experimentation *Health assesment for each child (due 30 days from registration date) • caring and nurturing German and English- speaking staff Most Current Leave and Earnings Statements

Open Monday— Friday, * not required for teen center and SKIES enrollment Family Care Plan for 7:30 a.m. — 4:30 p.m. single and dual military.

For more information, visit: Registration is valid for one year and is transferable from one installa- Naturkindergarten-Lehrberg.de tion to the next. Or call: 01578 / 8109070 Parent Central Services & Outreach Services Preschool CIV 09802.83.2533 or DSN 467.2533, FAX 09802.833214

26 Child, Youth and School Services www.ansbach.army.mil Community pets

Community pets

are taken care of DANGEROUS DOGS The following dogs require temperament testing THE ANSBACH VETERINARY CLINIC is designed to provide the and insurance in Germany: best care to community pets. In addition to sick call appointments, services such as pet registration, dental cleaning, and surgeries, to in- DOGS NOT ALLOWED IN GERMANY clude spay and neuters, are offered for local pets. Routine vaccinations and health certificates, especially needed for travelling with pets, are American Staffordshire Bull Terrier also part of what the clinics offer. Pet owners need to plan ahead when Staffordshire Bull Terrier it comes to traveling with pets. It is important to remember that vac- Bandog cinations must be at least 30 days old but no older than one year at the Pitbull time the pet travels. Tosa-Inu Dogs mixed with any of the above breeds More “exotic“ animals may require import permits or may not be allowed entry into certain countries and any type of bird requires DOGS REQUIRING A TEMPERAMENT TEST special consideration. IN GERMANY: Alano However, no matter what type of pet, they all need a health certificate American Bulldog from a veterinarian that was given no more than 10 days before the time Bull Mastiff of travel and a valid rabies certificate. Hawaii, Japan, and the United Bull Terrier Kingdom require blood work more than six months prior to travel or Canario (Dogo Canario) they will restrict the pet’s entry. Cane Corso Dogo Argentino The clinic staff offers additional information on requirements when Douge de Bordeaux traveling with pets, such as temperatures pets can withstand during Fila Brasilerio the shipping process. The staff also maintains lists on host nation Mastiff veterinarians, groomers, and vet boarding. Mastin Espanol Mastino Napoletano For those who wish to adopt a pet, the vet clinic maintains a list of pets Perro de Presa looking for a new home. Rottweiler

Also, part of what the clinics offer is a pet wellness program that includes nutritional guidance, ideas for increasing physical activity and monthly weigh-ins to track pets’ progress. For more information, ask the staff at the vet clinic.

The military veterinarians’ ﬁrst responsibility is to inspect food, but the clinic staff makes every possible effort to see emergency cases during business hours. However, the staff asks pet owners to call in advance to ensure that a veterinarian is available.

Appointments for local pets are offered between 8 a.m. and 4 p.m. Tuesday through Thursday, the facility is closed on Monday and Friday. The clinic hours may change or reduce further as mission readiness has Dr. med. vet. Frank Wittmann to take priority over the clinical duties. Veterinarian Brauhausstraße 40 • 91522 Ansbach • phone: 0981 85333 For more information, call the clinic at DSN 467.3179 or CIV 09802.83.3179, consultation hours Mon. Tue. Wed. Fri.: 10.00 — 12.00 o‘clock, 16.00 — 19.00 o‘clock or visit the clinic website at Thu. : 10.00 — 12.00 o‘clock, Thu. afternoon is closed www.ansbach.army.mil/sites/services/vet.asp And by arrangement

Community pets 27 FMWR

Family and Morale, Welfare and Recreation

FMWR offers many events throughout the year, here children and adults carve pumpkins at the Halloween Howl Fest on Franken Kaserne.

FAMILY AND MORALE, WELFARE AND RECREATION (FMWR) responsive readiness service to support Commanders, Soldiers, Civilians provides community members with a variety of quality programs and and Families. They provide Financial Readiness Assistance, Relocation services. Keeping our Army ready to ﬁght takes more than hard work Readiness Assistance, Family Advocacy, New Parent Support Program, and training; soldiers and families need a balance between work and Mobilization & Deployment, Employment and Installation Volunteer play. Leisure time offers opportunities for relaxation, rejuvenation and Coordination. recreation. Providing this and more is is the mission of FMWR. ARMY LODGING ANSBACH Bldg 8152, Urlas Housing 467.7014 or 09802.83.7014 Email: [email protected] The front desk is able to take reservations Monday — Friday 07:00 —22:00, Saturday and Sunday 09:00 —17:00 and holidays 07:00 —15:00. Reservations are taken by priority. Please contact the hotel for more information. Hotel services include: continental breakfast, wireless high speed internet connection, laundry facilities, guest storage, ﬁtness center, meeting room, and a DVD loan service. A limited amount of pet rooms are available. All family rooms have a full kitchen with all kitchenware stocked.

ARTS & CRAFTS CENTER Bldg. 5262, Barton Barracks 468.7627 or 0981.183.7627 The Arts and Crafts Center offers a wide range of classes and activities for many skill levels. Keeping current on the latest in Arts The Spring Bazaar hosts many German and American vendors selling a wide array and Crafts trends is a high priority of the staff in order to better serve of items, from furniture to chocolate! the community. Facilities are equipped with appropriate tools, supplies and a safe and stress-free space to accomplish personal arts and crafts ARMY COMMUNITY SERVICE projects. With many program offerings to choose from, there is some- Bldg. 5817A, Katterbach Kaserne 467.2883 or 09802.83.2883 thing for everyone. Currently, our center offers laser engraving, framing Bldg. 6510, Storck Barracks 467.4555 or 09841.83.4555 and digital mat cutting, poster mounting, paint-your-own pottery, ACS is a centralized facility providing comprehensive, coordinated and woodshop, framing and ﬁne arts.

28 FMWR www.ansbach.army.mil FMWR

AUTOMOTIVE SKILLS CENTERS Full Day Care: The CDC offers full-day care on both installations. Bldg. 5262, Barton Barracks 468.7662 or 09811.83.7662 The facilities are equipped with early childhood equipment, as well Bldg. 6541, Storck Barracks 467.4608 or 09841.83.4608 as playgrounds and professionally-trained staff. Children are served This center offers “do-it-yourself” mechanics a place to work on their USDA approved breakfasts, lunches, and snacks. automobiles with the guidance of experienced mechanics and reference manuals. Skilled staff members are available to assist and instruct Hourly Care: The CDC offers a daily hourly care program for children customers and provide safety classes on equipment use. For a nominal not enrolled in full-day care at our facility. The maximum is twenty hourly bay fee, customers can conduct preventive maintenance, com- hours per week and a two-hour minimum. plete major repairs or even undertake full vehicle restoration. Custo- mers have a clean and safe place to perform automotive repairs. Part-day preschool: This program provides a variety of activities to Automotive Skills also offers quarterly Auto Auctions that allow assist children with school readiness. Children aged 3—5 are eligible Soldiers, Family Members and civilians a chance to purchase an inspec- for enrollment in this program. All children are encouraged to be potty ted vehicle. Towing is also available for a fee. trained. The part-day preschool program offers children an opportunity to socialize with other children while also building readiness skills for AUTOMOTIVE SALVAGE YARD school with a professionally trained staff. Bldg. 5839, Katterbach Kaserne 467.2753 or 09802.83.2753 The Automotive Salvage Yard provides customers with bargain priced auto-parts salvaged from automobiles brought to the yard. The yard also provides car disposal services and towing for dead or unﬁxable automobiles for a fee.

BETTER OPPORTUNITIES FOR SINGLE SOLDIERS (BOSS), Bldg. 5845, Bismarck Kaserne 467.2929 or 09802.83.2929 BOSS provides quality of life programs, community service and recreation for single Service Members and geographical bachelors in order to ensure an enjoyable overseas tour. BOSS offers trips, monthly meetings, volunteer opportunities, holiday parties and many other great programs.

BOWLING CENTERS The Community Library in the Bleidorn Housing Area offers story-time along with book, movie, and music rentals. Katterbach Bowling Center and Strike Zone Bldg. 5509, Katterbach Kaserne 467.2638 or 09802.83.2638 Storck Barracks Bowling Center and Primo’s Express COMMUNITY LIBRARIES Bldg. 6508, Storck Barracks 467.4530 or 09841.83.4530 Bldg. 5083, Bleidorn Housing Area 468.1740 or 0981.183.1740 Bowling provides fun for all ages. Our garrison has two bowling centers; Bldg. 6503, Storck Barracks 467.4675 or 09841.83.4675 one on Storck Barracks and the other on Katterbach. Our facilities offer Libraries provide the military community with effective, professionally a variety of entertainment options for all ages, including weekly game directed library services to support expeditionary forces and enhance specials, arcade games, slot machines, bowling leagues, WiFi internet the quality of life of the military community by providing programs and access, and two great food facilities: Primo’s Express and the Strike services which support educational advancement, military reference Zone Restaurant. and research, and leisure activities. The library offers e-books, audio books, movies, music, interlibrary loans, story time, computers and CHILD DEVELOPMENT CENTERS internet. Your military ID/CAC card is your library card which you must Bldg. 5984 and 5510, Katterbach Kaserne 467.2828 or 09802.83.2828 register in order to use the library services. Bldg. 6686 and 6504, Storck Barracks 467.4505/4423 or 09841.83.4505/4423 EDGE! PROGRAM The Child Development Centers (CDC) offer care to children six Parent Central Services, Bldg. 5818, Katterbach Kaserne 467.2533 weeks to kindergarten age. The program enhances the development or 09802.83.2533 of children socially, emotionally, intellectually, creatively and physi - Parent Central Services, Bldg. 6510, Storck Barracks 47.4880 or cally. The staff develops an atmosphere in which program assis- 09841.83.4880, tants and children work together to make a child’s time away Facebook: Ansbach Edge from home or a parent happier and more secure. All CDCs are The Edge! Program offers unique and growth-inspiring opportunities nationally accredited through the National Association for the for children ages 6—18. The program inspires children to experience, Education of Youth Children (NAYEC). develop, grow, and excel by trying out “cutting-edge” activities.

FMWR 29 FMWR

FITNESS CENTERS Katterbach Fitness Center, Bldg. 5805, Katterbach Kaserne 467.2771 or 09802.83.2771 Bunch Fitness Center, Bldg. 6504, Storck Barracks 467.4582 or 09841.83.4582 US Army Garrison Ansbach operates two fitness centers — one on Storck Barracks and the other on Katterbach Kaserne. These fitness centers offer state-of-the-art facilities in support of mission readiness, preparing and keeping our community healthy in both mind and body. Both facilities offer a variety of fitness classes taught by certified instructors. In addition, a monthly fun FMWR puts on an Easter egg hunt every year! run, massage therapy, and intramural sports allow all community members to enjoy the services provided at the fitness center. FCC Homes provide full-day, part-day and hourly care of children in a FAMILY CHILD CARE home environment where children can develop motor, cognitive, social Bldg. 5817A, Katterbach Kaserne 467.2536 or 09802.83.2536 and emotional skills through a balance of exploration and planned cur- Family Child Care (FCC) Homes are available both on-and off- riculum. Learning activities are designed to support the natural deve- post from trained childcare providers who work as independent lopment of children and include individual and small group experiences. contractors for Child, Youth and School Services (CYS Services). All homes are certified by CYS Services to offer the same quality OUTDOOR RECREATION childcare by licensed professionals as provided in our facilities. FCC Bldg. 5807, Katterbach Kaserne 467.3225 or 09802.83.3225 homes provide care to children from four weeks to 12 years of age. The Outdoor Recreation program at US Army Garrison Ansbach

AQUELLA – Come and dive into Fun! Aquella recreational water park provides all you need for fun holidays just around the corner. Relax and exciting attractions, sport and leisure, ﬁ tness and wellness all in one place. Swimming pools, ﬂ umes, wave pools, whirl-water lane and much more for sport enthusiasts and everybody looking for an entertaining day-out! The open-air pools offer a refreshing summer time while the Aquella Sauna Centre provides a unique wellness experience.

Freizeitbad Aquella, Am Stadion 2, 91522 Ansbach Phone: 0981/8904-500, Telefax: 0981/8904-525 www.myaquella.de

30 FMWR www.ansbach.army.mil FMWR provides diverse, fun, vigorous, comprehensive outdoor recreation toddler play area, meeting areas, the Storck Barracks Army programs and instruction with an emphasis on challenge-type ac- Community Service offices, Parent Central Services, the Tax Relief tivities that contribute to physical fitness. We also offer equipment Office and a new Recreation Center. The recreation center features rental, sunset paddling, shopping trips, kayaking, skiing, bicycle rides, a crafts room, game room, and stage and may be rented for unit daytrips and tours of local sites, hunting and fishing trips and much functions, FRG socials, private organization events, as well as private more. Fees vary for participating in programs or the use of diffe- functions. rent equipment. TAX RELIEF OFFICE PRIVATE ORGANIZATIONS Bldg. 5845, Bismarck Kaserne, 467.2930 or 09802.83.2930 Bldg. 5845, Bismarck Kaserne 467.2930 or 09802.83.2930 Bldg. 6510, Storck Barracks, 467.4553 or 09841.83.4553 Private Organizations on-post must be approved by the commander and The Tax Relief Office has Value Added Tax (VAT) forms that may be should begin that process at the Von Steuben Community Center & Concierge. purchased to save money on purchases on the German economy. The tax forms (Abwicklungsschein) will save you the 19% sales tax on most SCHOOL AGE CENTERS purchases. The Tax Relief Office also offers a Utility Tax Avoidance Bldg. 5515, Katterbach Kaserne 467.2632 or 09802.83.2632 Program to Soldiers and Families who live off-post. This program Bldg. 6706, Storck Barracks 467.4733 or 0984183.4733 allows Soldiers to avoid German real-estate taxes throughout the School Age Centers are a community partnership dedicated to sup- duration of their stay in Germany for a nominal enrollment fee. porting families by providing age-appropriate, educational, safe, and supervised out-of-school options for our youth. TERRACE PLAYHOUSE Bldg. 5091, Bleidorn Housing 468.7636 or 0981.183.7636 SCHOOL LIAISON OFFICER The award-winning theater program at US Army Garrison Ansbach Bldg. 5818, Katterbach Kaserne 467.2098 or 09802.83.2098 provides volunteer actors and technical assistants an exciting and The school liaison officer provides the following services: addressing rewarding outlet on Bleidorn Housing Area.The theater offers five issues with youth registration in the local school system, coordina- productions every year, and opportunities in singing, performing, ting education transition related resources and points of contact costume/make-up/stage design and directing. Everyone is encouraged within the schools and the community, collaborating with parents to participate in productions, whether you’re a first-time actor or a to ensure academic success, educating parents on the local school seasoned veteran. system policies, procedures, programs and schedules, supporting home-schooled families and supplying resource materials on primary, VON STEUBEN COMMUNITY CENTER & CONCIERGE secondary and post-secondary education. Bldg. 5845, Bismarck Kaserne 467.2930 or 09802.83.2930 The Von Steuben Community Center houses Concierge, where Soldiers SKIESUNLIMITED and Families can purchase tickets to FMWR events such as BOSS trips, Parent Central Services, Bldg. 5818, Katterbach Kaserne tickets to free concerts or terrace playhouse productions, as well as 467.2533 or 09802.83.2533 other various recreational activities offered by FMWR. Soldiers and Parent Central Services, Bldg. 6510, Storck Barracks Families can also find mailing products for purchase here as well as 467.4880 or 09841.83.4880 a photo kiosk. The Von Steuben also houses a coffee shop and offers SKIESUnlimited allows youths to expand their knowledge while free Wi-Fi to the community, as well as ballroom rentals for private inspiring them and allowing them to explore and acquire new skills. functions. Courses offered are gymnastics, dance, martial arts, piano and much more. YOUTH CENTER SOLDIERS LAKE Bldg. 5911, Katterbach Kaserne, 467.2395 or 09802.83.2395 Bldg. 5675, Urlas Housing, 467.3225 or 09802.83.3225 Bldg. 6503, Storck Barracks, 467.4066 or 09841.83.4006 A recreation lake located on Urlas offers local residents a chance to fish The Youth Center incorporates many exciting programs through their close to home as well as participate in leisure activities such as barbe- affiliation with the Boys and Girls Clubs of America and 4-H Clubs cuing, camping, and picnics. A fishing course is offered which allows for grades 6 —12. Youth Services offers a range of positive activities Soldiers, their Families, civilian employees and contractors to obtain for youth, grades 6 —12, designed specifically for middle school aged a Fishing License. After a fishing license is procured, members of the youth and teens to ensure that the physical, cognitive, social and community can take part in fishing events held at Soldiers Lake during emotional needs of youth are addressed, and predictable services are fishing season! being provided. Youth Services sponsors a variety of programs offering youth opportunities in life skills, citizenship and leadership, leisure, STORCK COMMUNITY ACTIVITY CENTER recreation and arts, as well as mentoring, intervention and support Storck Barracks, Bldg. 6510, 467.4555 or 09841.83.4555 services. There are also special interest activities that vary from week This newly renovated, state-of-the art facility features an indoor to week.

FMWR 31 Army Community Service

Army Community Service Welcomes You!

HERZLICH WILLKOMMEN and congratulations on your assignment to US Army Garrison Ansbach! Your Army Community Service team is eager to assist you in any way we can. The cities of Ansbach and Bad Windsheim are ﬁlled with lots of history and charm to make your stay memorable. The travel and shopping opportunities abound from this central location!

under the patronage of ACS in response to deployments, natural disas- ters or catastrophic events in order to assist Soldiers and Family members with basic services. Other agencies may be asked to participate in the Family Assistance Center (FAC) as local needs dictate. The National Guard operates FACs for Families who are geographically dispersed and located in remote sites.

SOLDIER FAMILY ASSISTANCE CENTER (SFAC) These centers provide specialized services to support the needs of Warriors in Transition (WT) and their Families. The SFAC provides a warm, relaxed environment where Soldiers and their Families can gather to foster physical, spiritual and mental healing. These centers provide traditional ACS services tailored to the needs of WTs and their Fami- lies as well as transition services, child care, educational counseling,

The ACS staff in Storck Barracks are ready to help you with anything you need! military personnel and alcohol and drug services in order to support WTs and their Family members as they transition back to duty or back to the civilian world. THE ACS RELOCATION READINESS PROGRAM offers the following services to assist you with your transition: ARMY FAMILY ACTION PLAN (AFAP) A grassroots, Army-wide initiative to identify and prioritize issues to • Welcome Packets chock full of handy information about your new enhance standards of living for Soldiers and their Families. duty station and the local community. • Loan Closet provides basic household items for temporary loan for ARMY FAMILY TEAM BUILDING (AFTB) incoming and outgoing families. A Family training and readiness program that provides participants with • Conversational German language Classes an understanding of Army culture and the skills and resources they • English as a Second Language Classes need to become self-reliant, self-sufﬁcient members of the military • Relocation Counseling and planning for inbound and outbound community. transferees • Pre-move destination information and the Smooth Move Class ARMY ONESOURCE (AOS) • Sponsorship Training for individuals and units upon request A Network of services and support to Soldiers and their Families • Have your spouse sign up for the Newcomer Orientation Program regardless of their component or geographical location. All key play- for Spouses and Civilians: a fun, 3-day orientation program for ers who support the Army Family are working in strategic partnerships spouses and civilians who want to learn more about our military to extend and expand support to those identiﬁed within the Soldier and local community. Here, your spouse will learn everything you Family Action Plan and the Army Family Covenant, namely those who learned in Headstart. (Childcare can be reimbursed). are geographically dispersed. AOS establishes partnerships with sister services to increase and sustain support to those not living near a The following services are available to Soldiers and their Families. garrison. Army Soldiers and Family members may access programs and services through three primary avenues: 1) traditional brick and mor- FAMILY ASSISTANCE CENTER (FAC) tar establishments at garrisons, 2) a web-based portal, and 3) through Centers operate 24/7 and were established by garrison commanders partnerships with local community and government organizations.

32 Army Community Service www.ansbach.army.mil Army Community Service

ARMY VOLUNTEER CORPS abuse and neglect by providing a variety of services to strengthen Army This Corps unites all volunteers and organizations utilizing volunteers, Families and enhance resiliency. The FAP includes prevention, identi- as well as strengthens volunteers by enhancing the career mobility ﬁcation, reporting, investigation and treatment in support of Soldiers of volunteers through the establishment of business partnerships and and Families. promoting a life-long commitment to service. This, in turn, assists in maintaining readiness, sustaining communities and enriching lives New Parent Support Program (NPSP) throughout the Army. Provides professional social workers and nurses who offer supportive and caring services to military Families with children from birth to three years EMPLOYMENT READINESS PROGRAM of age. Through a variety of programs including home visits and parent- Provides employment assistance to active duty, reserve component, ing classes, the NPSP provides opportunities to learn to cope with stress, transitioning and retired Soldiers, Family members, and DoD civilian isolation, post-deployment, reunions and the everyday demands of parent- employees in acquiring skills, networks and resources that will allow hood. The program is committed to developing strong Army Families, and them to participate in the work force and develop a career/work plan. the prevention and treatment of Family violence. Its coordinated efforts are designed to prevent and intervene in cases of Family distress, and to MILITARY SPOUSE EMPLOYMENT PARTNERSHIP promote healthy Family life. PROGRAM (MSEP) A self-sustaining and expanding partnership between the US Army and Victim Advocacy Corporate America. The partnership provides Army spouses the oppor- Provides 24/7 services for victims of both sexual assault and domes- tunity to attain ﬁnancial security and achieve employment/career goals tic violence. Victims have access to emergency assistance, information, through mobility and enhanced employment options. MSEP is a core referrals and ongoing support in accessing medical, behavioral health, component of the Employment Readiness Program to enhance and de- legal and law enforcement services on and off garrisons. Available for velop employment opportunities for spouses. both restricted and unrestricted reports.

EXCEPTIONAL FAMILY MEMBER PROGRAM (EFMP) Prevention Education A mandatory enrollment program that works with other military and Promotes community support and encourages early referral. Compo- civilian agencies to provide comprehensive and coordinated commu- nents include: Commander Education; Troop Education; Education nity support, housing, educational, medical, personnel and respite care for Professionals; Parent Education and Support; Safety Education in services to Families with special needs. how to protect children, listen to and talk to children and child abuse prevention techniques; and a variety of safety related topics (bullying FAMILY ADVOCACY PROGRAM (FAP) and exploitation) geared towards children; Spouse Abuse Prevention; The Army FAP is committed to preventing domestic violence and child Victim Advocacy Services and Family Life Education.

FINANCIAL READINESS Provides comprehensive educational and counseling programs in personal financial readiness. The program covers indebtedness, consumer advocacy and protection, money management, credit, financial planning, insurance and consumer issues. Other services offered are mandatory financial readiness training for first-termers and financial counseling for deployed Soldiers and their Families. Soldiers receive promotion points for some classes.

Army Emergency Relief (AER) Provides assistance for unexpected and ﬁnancial stress to include: travel; housing; car repair; utilities; medical expenses; funeral costs and disaster relief. AER is offered as part of the continuum of services in Financial Readiness.

INFORMATION AND REFERRAL Strives to provide Soldiers and Families with timely, comprehensive information on both military and community resources that will assist in meeting basic needs and improve quality of life. This program is sometimes abbreviated as the “I & R” program.

Army Community Service 33 Army Community Service

geographically separated Families; newly arrived Soldiers and Families in the community; single-parent Families, and other Soldiers and Fami- lies identiﬁed by a needs assessment. Additionally, unit service coordination will be established with commanders to provide the support needed by the units.

RELOCATION READINESS PROGRAM Relocation Readiness provides assistance to Soldiers and Families to help reduce or eliminate problems arising due to frequent moves. Spe- cialized programs and services include: individual or group counseling; sponsorship and pre-arrival information; mandatory overseas brieﬁngs and post-move orientations; lending closet services; Military Homefront web-pages on DoD websites; Citizenship Immigration Services; multi- cultural programs; and “Hearts Apart” activities for waiting Families. Garrison commanders chair multi-disciplinary Relocation Assistance The ACS in Storck Barracks houses a playroom for your children while you take part Coordinating Committees (RACC) to stay abreast of issues and remedy in programs such as the New Parent Support Program. emerging concerns.

MASTER RESILIENCY TRAINING (MRT) SURVIVOR OUTREACH SERVICES (SOS) This training replaces Battlemind Training. It offers strength-based, A multi-agency approach which embraces and reassures survivors positive psychology tools to aid Soldiers, Leaders and Families in their that they are continually linked to the Army Family for as long as they ability to grow and thrive in the face of challenges and bounce back desire. SOS fosters resiliency and ensures access to all entitled benefits, from adversity. Family Resilience Training educates the Soldiers’ Fami- financial counseling/planning and long term support. lies in preparing for and managing the realities of a deployment and the transition of their soldier coming back home. Operational Resilience TRANSITIONAL COMPENSATION (TC) PROGRAM FOR ABUSED trains Soldiers and Leaders in preparing for and managing the realities DEPENDENTS of a deployment and their transition back home. A congressionally mandated program for abused dependents of military personnel. Legislation authorizes temporary payments for Families in MILITARY FAMILY LIFE CONSULTANTS (MFLC) which the Active Duty Soldier has been separated administratively or A key Outreach Service to Soldiers and Families. This program provides by court-martial for a dependent-abuse offense. The TC Program offers the military community Family confidential support services by offering benefits and entitlements for 12—36 months to eligible Family mem- the assistance of licensed clinical social workers and psychologists to bers. During this benefit period, beneficiaries are provided temporary address various issues that Soldiers and Families face before and after financial compensation and are eligible to receive medical care, includ- deployment. ing behavioral health services as TRICARE beneficiaries. Recipients will also have commissary and exchange privileges during this period. MOBILIZATION AND DEPLOYMENT READINESS PROGRAM Includes program and support activities designed to assist leaders at Listed below are several web sites that may prove useful in giving you all levels and Soldiers and their Families to successfully manage the the most current information available about the military and local challenges of mobilization and deployments before, during and after community. they occur. This program is referred to as the MOB/DEP program. City of Ansbach web site: www.ansbach.de OPERATION R.E.A.D.Y. (RESOURCES FOR EDUCATING Military One Source: www.militaryonesource.com ABOUT DEPLOYMENT AND YOU) usareur home page: www.hqusareur.army.mil Standardized training curriculum used by the MOB/DEP program Employment Information: cpolrhp.belvoir.army.mil/eur/index.htm designed to prepare leaders, Soldiers, deployed civilians and Families for Financial Relocation Tools: www.militaryacclimate.com the personal and Family demands of the deployment cycle. Army Knowledge Online (AKO): www.us.army.mil German telephone book: www.telefonbuch.de OUTREACH SERVICES Military Homefront: www.militaryhomefront.dod.mil Center based services are supplemented with outreach to Families. The primary focus of outreach will be to deliver services to the following Once again, welcome to Germany! If you need further assistance or populations: geographically or socially isolated Families identified as information, feel free to contact ACS at DSN 467.2883 or commercial needing specific outreach services; first-term Soldiers and Families; 09802.83.2883. We are here to help.

34 Army Community Service www.ansbach.army.mil Sort it!

SORT it! — Separate and Recycle Trash

RECYCLING is not only the right thing to do, it is the law in Germany. The garrison’s environmental management provides the SORT Guide to help understand the proper way to recycle.

According to Jutta Seefried, environmental assistant and SORT program manager, the recycling requirement is based on the German law and Army regulations and policies, which demand separation and special disposal of recyclable materials and hazardous waste.

“The policies apply to all military units, civilian and family members, Defense Commissaries personnel, Army and Air Force Exchange Services and contractors working on the installation.

“[Community members] must adhere to the law, SORT ofﬁce, and household trash policies according to these regulations,“ said Seefried. These policies not only apply to on-post residents, but to off-post residents as well.

Through the application of the European Union Law in 2006, Germany is obliged to dispose of electronic waste and hazardous contents like lead, mercury, etc. separately. Unauthorized disposal of electronics in residual trash is prohibited and can be ﬁned up to 50,000 Euro, whereas recycling saves the environment and resources.

“Recycling protects public health and the environment by reducing the volume of solid waste that would normally be burned in an incinerator. Trash disposal costs are very expensive. By recycling, we can save valuable garrison funds that can otherwise be used to improve the quality of life in our community; for example, in Katterbach, one ton of residual trash costs

around 200 dollars,“ said Seefried. by vectorfresh Illu: www.vecteezy.com/signs-symbols/27729-recycle-icon-vectors

RECYCLING CENTER KATTERBACH, Bldg. 9024 Opening Hours: Mon — Fri 08:00 — 12:00, 13:00 — 17:00; Sat 11:00 — 15:00 Phone number: DSN 467.2194 or CIV 09802.83.2194 Closed on Sundays and German holidays.

RECYCLING CENTER SHIPTON, Bldg. 8031 Opening Hours: Tuesday and Thursday 13:00 — 17:00 Phone number: DSN 467.2227 CIV 09802.83.2227 Closed on Sundays and German holidays.

RECYCLING CENTER STORCK BARRACKS, Bldg. 6633 Opening Hours: Mon — Fri 08:00 — 12:00 and 13:00 — 17:00, Sat 11:00 — 15:00 Phone number: DSN 467 4627 CIV 09841.83.4627 Closed on Sundays and German holidays.

It is important to sort the correct materials into the appropriate Recycling bins: Paper, Plastic, or Metal.

Sort it! 35 Sort it!

HAZARDOUS WASTE SITE On-post: Hazmat Point Katterbach, Bldg. 5518 Opening Hours: Tuesday 08:30 — 12:00 Phone number: DSN 467.2194 CIV 09802.83.2194 (By appointment or take to Recycling Center for household SORT YOUR TRASH hazardous waste) IN THE RIGHT CONTAINER:

ENVIRONMENTAL DIVISION • Black containers are used for residual waste. DSN 467.2158 CIV 09802.83.2158 • Green containers are used for paper/cardboard. Opening Hours: Mon — Fri 07:30 — 12:00, 13:00 — 16:00 • Brown containers are used for biodegradable waste; not used by all German communities. HAZMAT POINT STORCK BARRACKS, • Gray or white containers are used for metal cans. Bldg. 6689 • Yellow containers are used household batteries. Opening Hours: Wed 09:00 — 12:00 (By appointment or take to Recycling Center for household • Recycle containers for glass, batteries, and metals hazardous waste) are set up at various street corners throughout Phone number: DSN 467.4627 CIV 09841.83.4627 German towns and cities, as well as on the Kasernes.

SELF-HELP DISPOSAL OF USEABLE HAZARDOUS WASTE KATTERBACH, Bldg. 5516 Opening Hours: Mon — Fri 07:30 —13:15, 13:45 —16:00 Phone Number: DSN 467.2149 CIV 09802.83.2149 Closed on American holidays.

SELF-HELP DISPOSAL OF USEABLE HAZARDOUS WASTE STORCK BARRACKS, Bldg. 6523 Opening Hours: Mon — Fri 07:30 —13:30, 14:00 —16:00 Phone Number: DSN 467.4666 CIV 09841.83.4666 Closed on American and German holidays.

36 Sort it www.ansbach.army.mil Community Tax Centers

Community Tax Centers ease pain of ﬁling taxes

DURING TAX SEASON, Ansbach’s Judge Advocate General Building 5817 in Katterbach Kaserne and the Illesheim Tax Assistance Offices provide free electronic tax filing assistance in tax centers Center is located on Storck Barracks in the Storck Community Activity in Katter bach and Illesheim. One benefit of the tax assistance Center, Bldg. 6510. program is free electronic filing. This free service allows Soldiers and their families to electronically file their returns with the Taxes are prepared on a walk-in and appointment basis. No one will be Internal Revenue Service, promoting faster and more accurate returned away, but deploying Soldiers will always be given priority. Filers turn processing and direct deposit of refunds into bank accounts. using long forms, additional schedules, or more complicated tax issues Both tax centers are equipped to handle various tax issues, are encouraged to make an appointment. including foreign and real estate taxes. The tax centers will also prepare state tax returns. To help speed the process, all filers For more information, call the should bring in all tax related forms and information, such as Katterbach Tax Assistance at DSN: 467.2324 W-2s, 1099s, interest statements, retirement statements, ID cards, or commercial: 09802.83.2324 social security cards for the entire family and direct deposit or the Illesheim Tax Relief Office at DSN: 467.4553 information. The Katterbach Tax Assistance Center is located at or commercial: 09841.83.4533.

ENJOY ONE OF ANSBACHS OLDEST RESTAURANTS AND BIERGARTEN: GASTHAUS “ZUM MOHREN“

We are open 24/7. Our cosy dining room can be used for formal occasions like weddings or familiy celebrations. For smaller get- togethers we recommend our romantic side room where you will be undisturbed induldged with hearty beer and great wines along with franconian dishes as well as supraregional asty meals.

Daily varying lunches and the easy reaching of our restaurant “Mohren” are reasons for the gathering place for all ages. It doesn’t matter if you’re on a business lunch or have a drink in the bar — the “Mohren” is always the right place!

Foto oder Anzeige

Community Tax Centers 37 AFN

Moving doesn’t mean leaving favorite shows

MOST RESIDENTS living in on or off-post government-leased (for less than $300) and you can set it up yourself,“ said Wiesent. housing have satellite service available in their building, home, or apartment. Dishes can also be purchased from personnel PCSing from Germany. The Bavarian News’ and Stars & Stripes’ free classiﬁed ads list used According to an AFN Bavaria broadcast technician, Albert Wiesent, decoders and satellites at lower prices. residents can connect their television to an outlet and run the television set-up to tune into AFN’s 10 free American channels. Wiesent said many people are able to set up the dish without professional help. With directions, a compass, and a little bit of technical “And if they hook up their radio to a central antennae system, they will savvy, residents can link their dish to AFN’s Hot Bird satellite. also have the ability to tune into 10 radio services,“ said Wiesent. The dish set-up should be exact so that the adverse weather condi- AFN Channels include: AFN Prime Paciﬁc, AFN Prime Atlantic, AFN Xtra, tions do not disrupt the signal. Instructions come with the equipment. AFN News, AFN Sports, AFN Spectrum, Pentagon Channel, AFN Family and AFN Movie. For additional guidance on satellite and decoder set-up, visit www.afneurope.net and click on the FAQs link on toolbar along the top Customers can visit www.afneurope.net for a complete program schedule. of the site, all the way on the right.

Residents in government leased housing receive the AFN channels free Residents can also get answers to technical questions or help with their of charge. AFN decoders by calling an AFN Europe technologist, on duty 24/7 at the AFNE Network Operations Center in Mannheim, Germany at DSN Wiesent said if viewers would like more channels, they can purchase 389.4444 or 0621.46085.444, or E-Mail [email protected]. cable through a contractor, which can provide some pay-per-view channels for a fee, and some German channels at no additional charge. You will need to provide your decoder TID and UA number, which can be Residents in private (non-government) rentals must already have found on the back panel of the decoder. or purchase a small satellite dish and American Forces Radio and Television Service decoder in order to receive the AFN channels. If residents decide to install a satellite on a private rental, Wiesent suggested obtaining the landlord’s permission ﬁrst. “In many of the off-post private rentals, the satellite dishes are already present. A decoder can be purchased (or leased) from an AAFES store AFN Bavaria

An example of an AFN Decoder which can be found at the AAFES Exchange.

38 AFN www.ansbach.army.mil 12th Combat Aviation

12th Combat Aviation Brigade — “Wings of Victory”

THE 12TH COMBAT AVIATION BRIGADE is based in the Ansbach Community, residing at both Katterbach and Storck Barracks Army Airﬁelds. The brigade consists of Headquarters and Headquarters Company, 12th CAB; 2-159th Attack Reconnaissance Battalion; 3-159th Attack Reconnaissance Battalion; 3-158th Assault Helicopter Battalion; 5-158th General Support Aviation Battalion and 412th Aviation Support Battalion.

Attached to the brigade are 1-214th General Support Aviation Battalion and 3-58th Aviation Operations Battalion.

First organized as the 12th Aviation Group at Fort Benning, Georgia, on One of 12th CAB‘s blackhawks flying over Katterbach Airfield. 18 June 1965, 12th CAB has a proud and distinguished history. of International Earthquake Humanitarian Relief Operations. While in In August of 1965, the unit deployed to Vietnam as a command element support of Operation Enduring Freedom, Task Force Grifﬁn ﬂew in ex- for non-organic Army aviation units, and by November 1965, the group cess of 52,000 hours, transported 105,000 personnel, and moved over consisted of 11,000 personnel and 34 aviation units. 25 million pounds of cargo.

The brigade deployed to Southwest Asia for Operations Desert Shield On 7 August, 2006, the units of 4th Brigade, 1st Infantry Division, and Desert Storm. Since the end of the Cold War, the brigade has combined with units of both the 12th Aviation Brigade and the for- played a major role in America’s peacekeeping operations. From 1991 mer 11th Aviation Regiment, were re-designated as the 12th Combat until 1996, 12th Brigade ensured the safety of Kurdish citizens during Aviation Brigade, attached to the 1st Armored Division. On 20 March, Operation Provide Comfort. The brigade operated the Beirut Air Bridge 2007, 12th CAB became a separate brigade under the V United States from 1997 until 1998, providing a logistical lifeline to the U.S. Embassy Corps. Most recently, 12th CAB deployed to Iraq in the summer of 2007; in Beirut from Cyprus. The brigade also deployed soldiers to Hungary organized as Task Force XII in support of Operation Iraqi Freedom. and Bosnia in 1995 to keep the peace during Operations Joint Endeavor TF XII served in Balad, Iraq as the Corps Aviation Brigade under Multi- and Joint Guard. National Corps-Iraq over a four month period before relocating to Taji as the Aviation Brigade under Multi-National Division-Baghdad. In April of 1999, the brigade deployed to Tirana, Albania as part of Task Force Hawk in support of NATO Operation Allied Force. In support of the Since its organization in 1965, the 12th Combat Aviation Brigade has Global War on Terror, the 12th Aviation Brigade conducted full spec- served as a key member of the combined arms team, dedicated to the trum combat operations during its year-long deployment for Operation preservation of peace. The brigade’s motto, “Wings of Victory,“ continues Iraqi Freedom. The brigade ﬂew thousands of hours, moved over 25,000 to exemplify the standard by which the Brigade conducts its missions in personnel, and controlled over 230,000 air movements. support of the United States of America.

In February of 2005 the 12th Aviation Brigade deployed to Afghanistan, in support of Operation Enduring Freedom and to Pakistan in support 12th CAB at their casing ceremony, April 2012.

Welcome 39 Ansbach

Welcome by Ansbach Oberbürgermeisterin Carda Seidel

AS LORD MAYOR OF THE CITY OF ANSBACH, I would like to welcome you to our wonderful city and hope that you will feel at home during your stay here.

I hope you will enjoy being a part of the many social and cultural events and activities our city and the surrounding communities have to offer.

Carda Seidel Lord Mayor, Ansbach Furthermore, I encourage you to get out and about in the communities located close to your garrison, get to know the Ansbachers and discover all the area has to offer: historic buildings like the Residence of the Margraves or museums in the heart of the city, shopping centers, swimming pools, restaurants and so much more — and don‘t forget the many fests we celebrate throughout the year like the Spring Fest, the Old City Festival, the Rococo Festival and the Ansbach Christmas Market.

The people of Ansbach welcome you to their city and look forward to meeting you and sharing their culture with you in order to continue the long tradition of German-American friendship and partnership that we have enjoyed in this region!

Again, welcome to Ansbach.

Yours, Carda Seidel Lord Mayor, Ansbach

Ansbach

THE FORMER SEAT OF THE DUKES of the House of Hohenzollern has left lasting marks on the city. The historical townscape and the baroque facades give the capital its representative look. When you stroll through the town, the impressive Orangery in the Palace Garden, the well preserved synagogue and the ancient church of the dukes all bear witness to the rich history of Ansbach. Gumbertus church and market place. The core of the city is the imposing Royal Palace with its original furnished state rooms (27). While attending a palace tour the 18th century comes back to life with the mirror cabinet, the precious chandeliers and herself will tell you about history, sights and anecdotes. During the the two story festival hall. entertaining tour, which includes music and photos, you will meet two more people and listen to the often amusing dialogues of ancient and The best way to discover the city’s charm at your own pace is listening modern views. to an enjoyable audio tour, which will lead you along the historic sites. The unique tour, available in German and English, is made possible by The surrounding area is the perfect background for the various cultural, the Audio Guide, a handheld PDA. The duchess Christiane Charlotte leisure and sports activities. With an excellent network of bike routes

40 Ansbach www.ansbach.de Ansbach

Dates for Celebrations

there are numerous possibilities 6TH—10TH JUNE 29TH JULY—5TH AUGUST to arrange individual day tours Old Town Fest Kaspar Hauser Festival or longer trips. The region around Traditional fest in the historical Spectacular and unsolved are Ansbach is particularly well suited town of Ansbach with entertai- the origins and the circumstan- for family bike tours with child- ning bands, food and cocktail ces leading to the death of the Christmas Market ren because of the rolling hills. Do stalls and a variety for kids, foundling Kaspar Hauser. Every you want to enjoy the beautiful families and adults. two years a festival is organized 30RD NOVEMBER scenery on foot? Starting right in honor of the child. Lectures, —23RD DECEMBER from the edge of the city, there 11TH—15TH JUNE exhibitions and the amazing Ansbach Christmas Market are a lot of running trails, Nordic Military Music Festival Kaspar Hauser Musical retell the (Weihnachtsmarkt) walking routes, and local and re- Great military bands play mysterious and inexplicable case. Holiday season in Ansbach also gional hiking tours. different concerts in Ansbach. means it’s time for the Christ- 31ST AUGUST mas Market in our historical While strolling and shopping —2ND SEPTEMBER city center and the Late Night through Ansbach, the array of Open Air Concerts Shopping Day. Enjoy our delicious stores and shops leave nothing “Ansbach Open” traditional German treats like to be desired. Ranging from the Once a year Ansbach invites “Glühwein”, “Lebkuchen” and fashion label boutique to the famous international bands or other delicious regional food outdoor recreation outfitter, from comedians for a three day Open and christmas decorations at our the goldsmith to the optometrist, Air concert, located at the back “Ansbacher Weihnachtsmarkt”. from the baker to the delicatessen side of the Margraves’ Palace. or to the health food store, there is Ansbach Rococo Festival nothing you can‘t find in Ansbach. 8TH SEPTEMBER If you have any questions about Within the heart of Ansbach Ansbach plays games events or if you need other one can truly find everything for 29TH JUNE—4TH JULY All around the city and “Brücken information about Ansbach we everyday needs and special day Ansbach Rococo Festival Center“ you will find different will gladly help you. We are use. You can stop at the modern The 18th century awakes to kinds of games for the whole looking forward to seeing you Brücken Center Mall or at the new life at our annual Rococo family. Everybody is invited to in our Tourist Office. historic part of the city with Festival. You can experience play different board games, out- countless small and large shops. the dance and atmosphere of door games and computer games Tourist Office Both areas are just a few steps the Margraves of Ansbach and which are located in Old Town. (Amt für Kultur und Touristik) away from each other — why not a glorious finale with fireworks Johann-Sebastian-Bach-Platz 1 combine both and experience the crowns the two night event. 91522 Ansbach wonderful city and the joy of Phone: +49 (0) 981 51243, shopping! 5TH—11TH JULY Fax: +49 (0) 981 51365 Annual Fest in Fair in Ansbach E-Mail: [email protected] The capital of Central Franconia Close to the city center the com- Web site: www.ansbach.de proves itself a place to enjoy the munity celebrates their “Kirch- traditional culinary delights like weih” with a great beer tent, the grilled “Ansbach Bratwurst” or merry-go-round, fun fair rides cold beers in a cozy beer garden. and traditional Bavarian food. But, there is so much more you can enjoy, just take a look at some of 21ST JULY the annual events, you will see Green Night that the people of Ansbach know The city is illuminated in green and how to celebrate! offers a range of cultural and leisure activities throughout the night.

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Operating Hours: Mon. - Fri. Christian Arold 7 a.m. - 6 p.m. Hauptstrasse 11 Saturday 91617 Oberdachstetten 7 a.m. - noon Telephone (09845) 225 Ford Arold. www.ford-arold.de We care about your car.

Come home to Kanapee! How to find us: Traditional bakery We‘re a small country café serving Do you know Westheim? This is the place where we home-made cake and delicious Frankenkaserne have been baking traditional Franconian bread and pastries since our great-grandparents’ days. We put salads and sandwiches as well as emphasis on the selection of our ingredients and ice-cream. Every last Sunday in FMO Warehouse manufacture our products under the highest quality standards. That’s why the flavor of our bread and the month, we also serve break- pastries is so original and authentic. fast (Reservation required). What about acquiring a taste for it? You can find us ... You find us in Urfersheim, right outside the Illesheim main post entrance.

… in Westheim: … in Bad Windsheim: Every last Sunday in the Come by and get to know us! Westheim 76 in the VR-Bank-building month we serve breakfast 91471 Westheim Rothenburger Straße 40 from 9.30 a.m.! Monika Scheibenberger & Team Tel. 09841 1593 91438 Bad Windsheim www.kanapee-urfersheim.de | Phone: 09841/68 55 99 www.der-unger.de Wed. + Thu 14 —19 Uhr, Fri. — Sun 14 — 22 Uhr, Mon. + Tue. closed

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located between Katterbach and Illesheim ✄ *Material not included. next to the B 13 in Oberdachstetten Welcome to Ford Arold! We provide our customers with a comfortable and relaxed atmosphere. Ford Arold is family owned and operated since 1979. We will give you all the information you need to make the choice that is right for both you and your family.

› Authorized US Ford/Lincoln/Mercury-Dealer › Ford Warranty & Extended Warranty Partner › ENCS authorized Warranty Partner › Genuine Ford and Motorcraft Parts › Maintenance on Ford, Lincoln, Mercury and most other makes › Factory trained specialists on Ford, Lincoln and Mercury vehicles › Exceptional service and competitive prices in a timely manner › Professional auto body shop with newest techno- logical advances in paint-matching › Key drop-off box for after hours › VAT-Form accepted › We speak English ✄

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Operating Hours: Mon. - Fri. Christian Arold 7 a.m. - 6 p.m. Hauptstrasse 11 Saturday 91617 Oberdachstetten 7 a.m. - noon Telephone (09845) 225 Ford Arold. www.ford-arold.de We care about your car.

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Drive one. ® Experience the world famous “Christmas Village” in Rothenburg ob der Tauber with its impressive year-round presentation. Discover thousands of traditional German Christmas decorations as well as unique hand-made gifts and English spoken quality German souvenirs. We ship The smaller stores in Nuremberg (Königstrasse 8) worldwide VAT forms and Bamberg (Karolinenstrasse 3 - 5) also accepted carry a wide assortment.

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US Garnison.indd 1 20.12.11 12:58 Welcome

Directly connected with the Franken Therme (thermal swimming pool) our hotel is close to the Congress-Center, the high-rope-course and the beautiful park. After our in-house spa treatments we would like to pamper you in our restaurant and the hotel bar. Wether you are by yourself, as a couple or with the whole family — you will always ﬁnd a nice place to sit, relax and talk. Restaurant „Palmengarten“ Dining in comfortable elegance. Our creative cooks welcome you with selected meals and menus. Enjoy home-style cooking as well as international cuisine in a styleful ambience.

Kurhotel Pyramida AG • Erkenbrechtallee 6 • 91438 Bad Windsheim • Phone: 09841 68200 Fax: 09841 6820200 • www.pyramide-badwindsheim.de E-Mail: [email protected] Welcome to the breakfast hotel „Goldener Schwan“ The hotel is located within the wonderful ancient center of Bad Windsheim. We offer beautiful silent and cozy living and sleeping rooms as well as single rooms. We offer also three bed rooms and one four bed room. • All our rooms have a en suite bathroom (with shower or tub) with toilet, color cable TV, phone, w-lan access and partially with south front balcony. On demand we can supply babybeds. • All rooms are non-smokers facilities. For a good start after a relaxing night we offer a extensive and various breakfast buffet. Always a good idea We will be happy to see you as our guests! Hotel Garni “Goldener Schwan“ Rothenburger Straße 5 • 91438 Bad Windsheim • Phone: 0 98 41 - 68 25 3- 0 for a visit: Fax: 0 98 41- 68 25 3- 200 • [email protected] • www.goldener-schwan.de Come to Rothenburg and Bad Windsheim.

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Pastoriusstraße 5 91438 Bad Windshiem Phone: 09841/907 0 E-Mail: [email protected] Dos and Don’ts

Dos and Don’ts in Germany

DOS AND DON’TS, or a guide on customs and traditions, is something of great value when coming to a different country.

History — as the shifting of country borders and migration take their tolls — has inﬂu- enced customs, traditions and ways of life in Germany. Every region and city has its own unique traditions, thus it is hard to deﬁne what is “typically“ German.

However, there is a universally applicable etiquette and some generic dos and don’ts to keep in mind when in Germany.

QUIET TIME The difference in customs and way of life in Germany is obvious when Giving your full or last name only is the appropriate form of introducing it comes to quiet time. yourself in Germany.

Especially in smaller towns and villages, people take their quiet time The use of academic and noble titles is also important and should be — the timeframe where everything that might cause loud noise is included when addressing someone. restricted — seriously. Stating the first name only implicates the desire to be addressed by Quiet time is generally two hours, occurring any time between 11:30 Du and may be inappropriate depending on the situation. Addressing and 15:00, or in the evening from 18:00 or 20:00 and all day Sunday is someone by first name and Du without being invited to do so is consid- dedicated as quiet time. Times vary from village to village or even from ered a faux pas. Generally, the older person or person of higher rank is street to street, so it’s easiest to check with neighbors on the time that the one offering a switch from the formal Sie to the informal Du. applies to a particular area. As Sunday is the “Lord’s Day“ in various areas, common housework like cleaning windows or washing cars is Du is used in conjunction with first name, among younger people, considered inappropriate. friends and when addressing children.

Bavaria has a law pertaining to Sundays and public holidays. It prohibits An easy way to get it right is to use the form of address that your con- all publicly noticeable work that might disturb the holiday and Sunday versation partner is using. peace. However, farmers, the German postal service and public transportation as well as any work that needs to be performed to keep public However, Germans are aware that the use of Sie and Du is particular transportation available are excluded. to Germany and don’t take the rules too seriously when it comes to interacting with people from different countries. MEETING YOUR GERMAN NEIGHBORS When it comes to etiquette, shaking hands and the form of address- DINING OUT ing people is an important part of German culture. Shaking hands is Settings and customs differ much between Germany and the U.S. when customary when meeting someone as well as when departing. Also, at it comes to going out to eat. social or business meetings, participants shake everyone’s hands upon arrival and departure. Most of the time, guests are expected to choose their own table in a restaurant — being seated is rather rare. In less expensive eateries, it is Addressing someone correctly is important in Germany. Germans have common that free seats at an occupied table will be taken by a differ- a formal (Sie) and informal (Du) form of address. The appropriate use ent party unless free tables are available. A person approaching a table of Sie and Du is rather complex but there are a few guidelines to go by. of others will ask “Ist hier noch frei?“ (Is the seat available?) and take a The formal form of address, Sie, is always used in conjunction with the seat unless the answer is no. last name. Strangers, including store clerks and waiters, will always be addressed with Sie. However, sitting at someone’s table doesn’t necessarily include a

46 Dos and Don’ts www.ansbach.army.mil Dos and Don’ts conversation. Exchanging a “Guten Appetit“ (Enjoy your meal.) and an and German Holidays. However, some bakeries open up a few hours on “Auf Wiedersehen“ (Goodbye.) upon departure might be all that is said. Sundays to sell bread rolls for the traditional German breakfast and cake for “Sunday coffee.“ Waiters will not introduce themselves and don’t regularly ask how things are. Usually they will bring the food and disappear until signaled Gas stations generally include convenience stores that are open as it is generally considered more polite to not disturb guests while Monday through Sunday — some for 24 hours. eating. Sundays are considered family days, so other than cultural institutions Water is not complimentary in German restaurants and when ordering and restaurants, everything is closed that day. water (Wasser), carbonated water is served. If non-carbonated water is desired, “Stilles Wasser“ should be ordered. Also different from the United States is the handling of alcohol. Drinking in public is legal as well as drinking beer and wine from the age Beverages are often served without ice unless specifically asked for and of 16. The legal drinking age for hard liquor is 18. Alcohol is available free refills are an unknown service in Germany. in grocery stores and sold to everyone who does not look underage. Only when uncertain of the age of a customer might a cashier request When diners place their forks and knives together on the plate — facing an identification card before selling liquor. in from the right — it signals the waiter to take the plate. Placing forks and knives separately across the plate in opposite directions indicates The same rules apply to bars, restaurants and clubs. that the plate should still remain on the table. USAG Ansbach Public Affairs Office When it comes to tipping, it is customary to round up the bill by about 10 percent.

Not all restaurants accept credit cards, as it is still common to pay in cash in Germany.

SHOPPING ON THE ECONOMY There are a few things that are good to know when getting ready to shop in Germany. Larger department stores and hotels often accept credit cards, but smaller stores generally do not.

Sales taxes are always included on the price tag. However, often stores accept VAT forms, which are available at the Tax Relief Ofﬁce on Bismarck Kaserne and exclude U.S. forces members from paying sales taxes.

In most grocery stores, customers have to purchase bags for their groceries, so many shoppers bring their own or a shopping basket. Grocery stores don’t have baggers and it is expected that customers bag their own goods.

On many glasses and plastic bottles is the “Pfand”, a deposit of 0.15 to 0.25 Euro that will be refunded when the bottles are returned to the Restaurant Schwedenschanz, also known as the Fish- supermarket. Some stores sell their own brands of products, so their house, serves all year fresh carps and trouts and got a bottles and glasses need to be returned to a store of the same chain. many-sided menue. Standard brand bottles like Coke or Pepsi can be returned at any store Authentic franconian cuisine. that sells the product. More information at: www.schwedenschanz.com Most stores open up between 09:00 and 10:00 and close between 18:00 mail: [email protected] or 20:00 — on Saturdays they often close earlier. In small towns and villages, stores often close for lunch. With the exception of some stores Zur Schwedenschanz 1 • 91522 Ansbach in bigger cities like Munich or Berlin, all stores are closed on Sundays Phone: 0981/2512 • Fax: 0981/9777257

Dos and Don’ts 47 Survival Phrases

German Survival Phrases

GERMANS will be the ﬁrst to admit that their language is not the easiest to learn! A proper German course is highly recommended to enable you to really understand the culture and peoples of Germany. Several options are available to you to accomplish this: The Headstart program through the Education Center, a college level course offered by one of several universities (inquire at the Ed Center) or a Volkshochschule course (German Adult Education). ACS also offers free Conversational German classes.

Meanwhile, a few handy phrases and words might make your initiation into German society and culture a bit easier. The following list is by no means exhaustive — add your own words as you learn them!

The most important phrase and one you need to learn ﬁrst of all is: “Sprechen Sie Englisch?“ Which means “Do you speak English?“.

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48 Survival Phrases www.ansbach.army.mil Survival Phrases

To greet someone On the Go

Guten Tag literally: Good Day (Hello) Ausfahrt Exit Guten Morgen Good Morning Einfahrt Entrance Guten Abend Good Evening Gute Fahrt Have a good trip Wie geht es Ihnen? How are you? Einsteigen Enter/get on Wie geht‘s? familiar: How are you? Halt Stop Bahnhof Train station Haltestelle Transportation stop Saying goodbye Bus Bus Auf Wiedersehen Goodbye Straßenbahn Trolley/Tram Auf Wiederhören Goodbye (from phone) Eine Karte bitte One ticket pleaseHallo wie Bis morgen See you tomorrow Hin und zurück Round trip Tschüss So long! (Slang) Reserviert Reserved Parkplatz Parking place Times of day Tiefgarage Underground garage Platz Place are morgen Tomorrow how Sitz Seat Nachmittag Afternoon Garten Garden Vormittag Morning Spielplatz Playground morgen früh Tomorrow morning Markt Market, Farmers Market Mittag Midday Stadtmitte City center Mittagspause Midday closure/pause OxmoxZentrum City center Stunde Hour viertel Stunde 1/4 hour ghoo ViertelOxmox nach 1/4 after Viertel vor 1/4 before halbe Stunde half hour ghoo babelbabel Surviving inbabelbabel the bathroom

WC Water Closet Damen Ladies Herren Men Seife Soap Handtuch Hand towel Wo ist die Toilette? Where is the toilet? Gibt es hier ein Klo? Is there a lavatory here?

Survival Phrases 49 Survival Phrases

READING GERMAN SIGNS Direction signs are good and practical — as long as you can understand them. Here are a few translations of German signs that you ﬁnd useful to know: Tollwutgefahr Wild animals (Rabies danger) in area German signs ziehen pull Zentrum City center Achtung Attention! Ausfahrt Exit (for cars) Ausfahrt freihalten Don‘t block the driveway Useful restaurant phrases Ausgang Exit Auskunft Information Frühstück Breakfast bissiger Hund Beware of dog (Dog bites) Mittagessen Lunch Bitte klingeln Please ring Abendessen Dinner Bitte nicht berühren Do not touch die Gabel fork Drücken push (door) der Löffel spoon Einbahnstraße One-way-street das Messer knife AllesEinfahrt entrance (for cars) die Serviette napkin Eingang entrance der Teller plate babelbabel Fahrstuhl lift, elevator die Tasse cup Flughafen airport Ist hier noch frei? Is this seat available? Geöffnet open Ist hier besetzt? Is this seat occupied? Geschlossen closed Was möchten Sie What would you like to trinken (essen)? drink (eat)? Hochspannung High Tension Ich möchte bitte die I would like the menu, Kasse cashier Speisekarte haben. please. Keine Haftung We take no responsibility Ich möchte bitte I would like to order, for objects deposited, etc. bestellen please. Kein Zutritt No Entry Ich möchte bitte ... I would like to ... please. Lebensgefahr! Danger to Life! Ich möchte bitte I would like Der FarstuhlNichtraucher No smoking noch ein ... another ... please. Rauchen verboten No smoking Hat es geschmeckt? Was your meal good? Notausgang Emergency Exit Es hat gut The meal was good. geschmeckt. Polizeiruf Police Call Sehr gut, danke! Very good, thank you! reserviert reserved Zahlen, bitte. The bill, please. Ruhe silence die Quittung the receipt HeuteStadtmitte City Center Alles zusammen Pay for everything Sprengstoff explosives together

Nicht50 Survival Phrases www.ansbach.army.mil raucher Survival Phrases

Useful restaurant phrases Metzgerei/Butcher

Getrennt separate Hackﬂeisch ground beef mitnehmen/ To take out/to go Gulasch beef for stew einpacken Kotelett pork chop Stimmt so Keep the change Schnitzel cutlet Rippchen spare ribs Bäckerei/Bakery Pute/Truthahn turkey

Brot bread Hähnchen chicken Weißbrot white bread Leber liver Zwiebelbrot onion bread Nieren kidneys Roggenbrot rye bread Wienerchen/Saiten hot dogs Weizenbrot wheat bread Würstchen/Wurst sausage, cold cuts Vollkornbrot whole wheat bread Aufschnitt assorted, cold cuts Alles Holzofenbrot brick oven bread Schinken cooked ham babelbabelSonnenblumenbrot sunflower seed bread roher Schinken raw ham Weizenmehl wheat flour geräucherter Schinken smoked ham Leinsamenbrot bread with wheat germ Salami pepperoni und Weizen wheat Leberpatete liver pâté Roggen rye Hafer oats “Spice up” your German are Gerste barley Weizenkleiehow Kuchen cake Basilikum basil Plätzchen cookies Lorbeerblatt bay leaf Fleisch bitte Apfelkuchen apple cake Ingwer ginger Käsekuchen cheesecake Kümmel caraway seed Erdbeerkuchen strawberry cake Kardamon cardamon Zitronenschale lemon peel Muskatblüte mace babelbabel Metzgerei/ButcherFleischSelleriesalz celery Salt Minze mint Fleisch meat Pfefferminze peppermint Kalbfleisch veal Heute Senf mustard Schweinefleisch pork Schnittlauch chives Rindfleisch beef

Survival Phrases 51 Survival Phrases

“Spice up” your German

Mustkatnuss nutmeg Zimt cinnamon Zwiebel onion Gewürznelke cloves Apfelsinenschale orange peel Koriander coriander Oregano oregano Paprika paprika Petersilie parsley Pfeffer pepper Rosmarin rosemary Salbei sage Sesam sesame seed Estragon tarragon Thymian thyme Vanille vanilla Essig vinegar

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12_0239_HRSB_Anzg_Int_180x88_4c_RZ-2.indd 1 06.03.12 14:58 52 Survival Phrases www.ansbach.army.mil Metric Measurements

Metric Measurements Mileage Volume

KILOMETERSMILES WHEN YOU KNOW MULTIPLY BY TO FIND 1 0.62 teaspoons 5 millimeters 10 6.21 milimeters 0.2 teaspoons 20 12.42 tablespoons 15 millimeters 30 18.64 milimeters 0.7 tablespoons 40 24.85 ﬂuidounces 30 millimeters 50 31.07 milimeters 0.03 ﬂuid ounces 80 49.71 cups 0.24 liters 100 62.14 liters 4 cups 200 124.18 pints 0.47 liters liters 2.1 pints General quarts 0.95 liters GERMAN/METRIC U.S. EQUIVALENT gallons 3.8 liters 1 Gramm 0.035 ounce liters 0.26 gallons 1 Pfund 1.1 pounds (500 Gramm or ein halbes Kilo) Mass 1 Kilogramm 2.2 pounds WHEN YOU KNOW MULTIPLY BY TO FIND 1 Zentimeter 1 inch ounces 28 grams 1 Meter 3.28 feet grams 0.035 ounces 609.3 Meter 1 mile pounds 0.45 kilograms 1 Liter 1.056 quarts kilograms 2.2 pounds or 2.113 pints 3.785 Liters 1 gallon Length Temperature WHEN YOU KNOW MULTIPLY BY TO FIND inches 2.5 centimeters CELSIUS FAHRENHEIT centimeters 0.4 inches 38 100.4 feet 30 centimeters 27 77 meters 3.3 feet 10 50 yards 0.9 meters 0 32 meters 1.1 yards -15 5 miles 1.6 kilometers

Metric Measurements 53 Metric Measurements

Area Area

WHEN YOU KNOW MULTIPLY BY TO FIND WHEN YOU KNOW MULTIPLY BY TO FIND yards 6.5 square cm square meters 1.2 square yards square cm 0.16 square meters square miles 2.6 square km square feet 0.09 square meters square km 0.4 square miles square yards 0.8 square meters

Volume MEN

MESUITN S, OVERCOATS, SWEATERS U.S. 34 35 36 37 38 39 40 41 42 European 44 46 48 49.5 51 52.5 54 55.5 57 SHIRTS

U.S. 14 14.5 15 15.5 16 16.5 17 17.5 European 36 37 38 39 41 42 43 44 SOCKS

U.S. 9.5 10 10.5 11 11.5 European 38/39 39/40 40/41 41/42 42/43 SHOES

U.S. 7 8 9 10 11 12 13 European 39.5 41 42 43 44.5 46 47

WOMEN DRESSES, COATS, SUITS U.S. 8 10 12 14 16 18 20 European 36 38 40 42 44 46 48

BLOUSES, SWEATERS U.S. 10 12 14 16 18 20 22 24 European 38 40 42 44 46 48 50 52

STOCKINGS U.S. 8 8.5 9 9.5 10 11 European 0 1 2 3 4 6

SHOES U.S. 4 4.5 5 5.5 6 5.5 7 7.5 8 European 35 35.5 36 36.5 37 37.5 38 38.5 39

54 Metric Measurements www.ansbach.army.mil Welcome to services have united to form the LiSa Trade Association and are thus able to systematically undertake joint activities and advertising campaigns. Markt Lichtenau For your recreational activities in the summer we can offer you a visit of our heated water park with slide, wading pool and playground. All THE COMMUNITY OF MARKT LICHTENAU is situated 9 km year round you can undertake walks or bike tours along our “Mühlen- east of Ansbach. The fort was built based on the model of the Nurem- radweg“ (mill wheel trail) or the LiSa bike and hiking trail. The local berg castle and can be seen from afar. restaurants offer typical Franconian snacks with local produce directly from local farms and mills. The new Lichtenau has grown way beyond the original city wall limi- tations. The community of Lichtenau has, together with its suburbs, Further and always up-to-date information you will find on our just under 4,000 inhabitants. Family members of the armed forces website: www.Markt-Lichtenau.de stationed in Katterbach have long been a part of our population. The liaison with our American residents was confirmed as early as 1989 by a partnership certificate.

Many local entrepreneurs from industry, craft, catering and other

Italian Restaurant at Golf Club Lichtenau

PASTA Pizza - Pasta PIZZA TO GO Meat & TO GO Fish Dishes € 4,99 € 4,99

• Beer garden / sun terrace • Hotel rooms • View on golf course • Hail and farewall • Dining hall for family parties functions

Weickershof 1 • 91586 Lichtenau Tel.: 09827 / 24 01 290 • www.golfclub-ilcastello.de Assignment

Assignment opens door to a European adventure

An assignment in Germany opens up the opportunity to explore the Army Community Services centers are a good place to start planning entire continent. your trip. ACS provides information on activities in the local area as well as in countries across Europe. Europe, the world’s second smallest continent in terms of area, but the third most populated, with 48 different countries, eight mountain Ansbach ACS is always looking to expand its travel section to better ranges, bordered by the Arctic Ocean, Atlantic Ocean and the Black Sea, meet the needs of customers. If you are interested in a specific area, offers cultural diversity and many different landscapes. visit ACS and if they don’t have the information, they’ll try their best to get it for you! Sights from ancient times to the modern world can be found all over the continent. Ancient Rome’s Coliseum, the Leaning Tower of Pisa, Other options for travel research include websites like Travel Europe Westminster Abbey, Big Ben, Notre Dame, the Eiffel Tower, the Berlin (www.travelwise.com) or goeurope.about.com. Official city and town Wall, Neuschwanstein Castle and battlefields from World War I and II websites are also good sources of information on local sights, tours are some of the many sights easily accessible from Bavaria. and hotel accommodations.

Shopping opportunities abound in Europe, with pottery shopping in Local SATO travel agencies also have specialists to assist customers Poland, crystal shopping in Czech, porcelain shopping in Italy and with planning trips and making reservations — and they have access to antique shopping in Belgium, and much, much more. government rates.

Due to its size, many travel destinations in Europe are easily accessible by car. The use of Germany’s highway system — the Autobahn — is free, but many other European countries require a pass to use their highways. Signs close to these countries’ borders indicate the need to purchase a pass prior to entering the country.

Computer- Hardware -Repair ! 91522AnsbachWürzburgerlandstrasse5 LaptopFix-Taxformswelcome!Englishspoken! VisaMasterCardAccepted, Tel.0981-82575Fax.0981-82576 Handy0179-9059688 OpenMo-Fr9-18.30Sa9-13.Uhr If travelers don’t have access to a GPS, route planners like http://www.copyshoponline.de www.mapquest.com are good tools for driving directions. Another option E-mail:[email protected] is picking up a country map offered in stores and gas stations on the local economy or at Army Community Services on Katterbach Kaserne. CallstoAfganistanmobil5Cent! A train trip might be a more relaxed way of traveling in Europe.

56 Assignment www.ansbach.army.mil Assignment

The German Bundesbahn has a railroad monopoly in Germany, but other hard to ﬁnd or might only be available at high prices. The different stan- European countries have more than one railroad company, with each dards in Europe’s hotel ratings don’t make it easy to pick out the desired covering a certain part of the country. For a train schedule or tickets accommodations. A ﬁve-star hotel in Germany doesn’t necessarily offer in Germany, go to www.db.de/site/bahn/en/start.html the same comfort as one does in Turkey.

For train tickets to different countries, the internet service is often not Pensions — family-owned guest houses — are often a cheaper alterna- able to give out price information. Information and tickets are available tive to hotels. However, in Spain or Italy, pensions are usually cheap at all train stations’ service counters. hostels whereas in Germany, Switzerland or Austria, they are often cozy houses decorated in local traditional style that offer the region’s Bundesbahn offers various special fares and trips. A “Tageskarte” is a specialties for breakfast and dinner. one-day special, and when traveling inside of Bavaria a Bayernkarte is available for groups of either two adults and up to three children or In Germany and some of its neighboring countries, Gasthauses are a group of up to five adults is available. Other railroad specials can be often all that is available for overnight accommodations in smaller found at the Bundesbahn webpage. towns. Usually family owned, they offer hotel rooms, bars, restaurants and banquet facilities. Lunch and dinner are often served to the public For those who enjoy group trips, bus tours might be the way to go. whereas breakfast is typically reserved for overnight guests. Different agencies like Enjoy Tours (www.enjoytours.com) or SATO offer bus trips to popular travel destinations in Europe. Furthermore, Wherever you go in Europe, you’ll often find that even in the same Family and MWR plan trips throughout Europe via the BOSS program country different regions have different foods and customs. Europe has and Outdoor Recreation. Check the current FMWR calendar or the nude beaches and most saunas request their customers to be undressed. Concierge at the Von Steuben for more details! At grocery stores in Germany, you have to buy plastic bags to take the goods home in. And when you shop for jewelry or carpets in Turkey, In the last few years, Europe experienced a boom in bargain airlines. the proprietor will offer you Turkish tea or coffee and it is considered These airlines usually fly to and from smaller airports located further rude not to accept it. The French breakfast differently than the Italians, away from main cities. Often additional fees are charged for lug- Germans or British do — and none of them come close to an American- gage, drinks and snacks. A popular discount airline is Ryan Air, go to style breakfast. www.ryanair.com for more details. So, wherever you go, be prepared to experience and try something new. No matter if you’re traveling by car, bus, train or plane, hotel accom- You might be surprised and get hooked on European ways. modations should be reserved in advance. When traveling to popular tourism areas and during popular seasons, accommodations might be USAG Ansbach Public Affairs

Assignment 57 Wolframs-Eschenbach

Welcome to Wolframs-Eschenbach Poet city – Teutonic Order city – city of architecture

WOLFRAMS-ESCHENBACH is situated southwest of Nuremberg and stretches across the undulating ridge between the Rezat and the upper Altmühl. It is home of the poet Wolfram von Eschenbach and it used to be in possession of the Teutonic Order, which transformed the village into a town. To this day Wolframs-Eschenbach ranks among those Franconian towns whose centers are still characterized by the Middle Ages and the Renaissance. The place is a poet city and Teutonic Order city at the same time and the museum Wolfram von Eschenbach as well as the city‘s architecture give evidence of its proud past. www.wolframs-eschenbach.de

AN EXTRAORDINARY EXPERIENCE FOR THE WHOLE FAMILY Conveniently located next to the city wall and the Eschenbach creek, the adventure playground offers various attractions: a 30 foot long cable railway, a battering ram swing, a castle with a suspension bridge and a lot of other medieval wood buildings. On the playgrounds edge you will ﬁnd a Kneipp water-treading basin and a barefoot path for the elder visitors.

58 Wolframs-Eschenbach www.wolframs-eschenbach.de

Riding the rails

Riding the rails in Germany

GERMANY has one of the world’s best passenger rail systems. There aren’t many places that you can’t go with it, and the trip will be comfortable, economical, and punctual. Other than the automobile, rail is by far the most common means of intercity transport. Generally, long-distance trains are around 90% punctual, while local trains are almost always 100% on-time.

There are several types of service offered, identified by an array of medium and large cities. letters. Here are most of the train types and designations: S-BAHN (Schnellbahn) — Commuter rail service in and around major LONG-DISTANCE TRAINS metropolitan areas. ICE (InterCity Express) — The flagship of the GermanRail system, providing high-speed connections between the principal metropolitan CLASSES: Trains are divided into two classes: first and second. The areas. Trains run every hour or more frequently. cars have a large “1“ or “2“ on the outside near the doors indicating which class they carry. With a few exceptions, all services available on CIS (Cisalpino) — A train very similar to the ICE, but runs on conven- the train are provided for both first and second-class passengers. The tional tracks rather than the special tracks used by the ICE. benefit of first class is that the rates for first class are higher and, thus, first class tends to be less crowded than second class. The ICE is the THALYS — Express train connecting Cologne, Dusseldorf, Paris, Brussels, most luxurious of German Rail trains. These trains feature adjustable and Amsterdam. cushioned seats, individual reading lights, piped music from armrest jacks (bring your own headset), conference rooms, public telephones, and fax IC/EC (InterCity/EuroCity) — Express trains connecting the larger machines. First class passengers also have video players at their seats. domestic destinations every hour. Some of these trains travel into adjacent countries as part of the EC (EuroCity) system. ONBOARD SERVICES: As you might imagine, the level of service onboard increases with each of the service levels above. All trains at ICN, EN, CNL, NZ (InterCityNight, EuroNight, CityNightLine; Nachtzug) — minimum have bathroom facilities. Some lower level trains will have Various night trains providing long-distance sleeping accommodations. a small snack cart that passes through the cars. IR trains will usually have a bistro car. The IC and ICE trains have bars, lounges, bistros, and IR (InterRegio) — Express service connecting domestic and interna- restaurants serving German and international foods, beers, and wines. tional medium-sized towns and major rail centers. Trains generally run every two hours or more often. (This service is in the process being phased out and consolidated with other services.)

D (Durchgangszug) — A fairly rapid, longer distance train, providing connections on some of the lesser traveled routes or times.

REGIONAL TRAINS IRE (InterRegioExpress) — An express train connecting regional cities at regular intervals. TICKETS RE (RegionalExpress) — An express train connecting medium and larger Like any major transportation service, the DB offers a myriad of tickets, sized towns to main rail hubs. fare schedules, and special deals. Even railway ofﬁcials sometimes have problems navigating the complex structure of the DB’s ticketing options. RB (RegionalBahn) — Similar to RE, but slower since it stops in Fortunately, most tourists shouldn’t need to deal with this hassle, as rail virtually every town along the way. passes, which tend to be a better deal, and point-to-point tickets can be purchased outside of Germany. However, if you decide to purchase SE (StadtExpress) — A local train that connects outlying towns with your train tickets in Germany, you should be prepared for a possible

60 Riding the rails www.ansbach.army.mil Riding the rails adventure. It is suggested that you use the DB’s website to determine you will most likely want the “Hauptbahnhof” or Central Station. The the approximate fares ahead of time. That way, you’ll know if you are stations are usually located in the heart of the city. Once you get there, getting the correct fare when you purchase your ticket. It’s also been you will find that most large stations are self-contained cities. There recommended to “shop around“ at the station. Get a quote from one are newsstands and bookstores, shops, grocery stores, restaurants, agent, and then get a quote from a second agent. If they match, OK. bistros, lounges, post offices, banks, florists, pharmacies, barber and If one’s cheaper than the other, make sure you’re getting the right ticket, beauty shops, and even movie theaters. Information and ticket counters, and if so, purchase the cheaper one. luggage offices, and lockers are also provided at most stations.

INDIVIDUAL POINT-TO-POINT TICKETS AND SURCHARGES Timetables are prominently displayed throughout the station. You will Except for the ICE, tickets for individual trips longer than 100 km are find two schedules: Arrivals (Ankunft) and Departures (Abfahrt). based on a standard per-kilometer fare structure, in addition to this Departures are listed on yellow charts, arrivals on white. All trains base fare, the IC has a surcharge. These surcharges do not apply to hold- arriving or departing that station are listed chronologically starting at by DavidCal Illu: www.vecteezy.com/cars/40669-subway-vector- ers of German Rail passes or most Eurail or Europass passes. You should midnight. Times are listed using the 24-hour clock (i.e. 13:00 = 1:00 also purchase a seat reservation for a flat rate (good for one seat on up pm). Symbols indicate the services onboard as well as which days that to two trains) this will guarantee you a specific seat for the duration of train operates. Fast trains are listed in red. The train number and the your journey. You can reserve a seat anytime between three months to arrival or departure platform (Gleis) number are also listed. just minutes before the train leaves. If you already have a ticket or have a pass, you can purchase a seat reservation by itself. Sleeper and Once the train has been underway for a little while, the conductor will couchette services also carry an additional charge. come through and ask for tickets. If you just boarded, present your ticket (and passport if proof of age or residency is required as part of your HOW TO PURCHASE TICKETS: The best way to purchase your ticket pass). The conductor will, in good German form, punch or stamp your is to go to the station, locate the departure timetable (large yellow ticket and return it to you. You will not need to show it again for the schedules), and find the train that you need. Note the train number, duration of your trip unless there is a change of conductors. You must departure time, and destination. Then go to the ticket counter (in larger purchase all tickets and reservations before you board these trains. stations, look for “Reisezentrum“ signs) and give this information to the Periodic spot checks are made and hefty fines are levied against those ticket agent. Many ticket agents speak English, but if they don’t, and without valid tickets. you don’t speak German, write the train number and destination on a slip of paper and hand it to the agent. Be prepared to wait in line awhile Stops are announced shortly before arrival. If you miss the announce- as the ticket counters at most stations are not as well staffed as they ment (or just don’t understand it!), signs on the platforms will tell you could/should be. Also, make sure that the line you are in will get you the where you are. If your train has them, the electronic displays at the service you need — there are special lines for express service (just tickets ends of the coaches will show the name of the upcoming stop as you — no reservations or information) and domestic (Inland) and interna- approach it. Also, you will usually find an itinerary flyer near your seat tional (Ausland) tickets. These are, however, being phased out in many listing the scheduled stops and services for that train. Note the abbre- stations. For trips of less than 100 km, you usually can (and should) pur- viation Hbf stands for Hauptbahnhof. Make sure you are ready to jump chase your tickets from a vending machine (look for machines marked off when the train arrives at your destination. At some stops, the train “Fahrkarten“, “Fahrausweis“, or “Fahrschein“). To use these, find your only stops for a minute or two, so if you’re not ready, you may end up destination on a chart on or near the machine and dial the indicated taking an unscheduled diversion to the next stop! code on the keypad. The one-way, single fare will be shown. Press the appropriate button for a round-trip ticket, first-class fare, or other add- Once you get off the train, follow the “Ausgang“ signs to leave the on if needed. Then pay the price shown and your ticket will drop into station. Most stations have multiple exits, so double-check to make the bin. Prices for these trips are calculated on a different tariff schedule sure you’re headed in the right direction. If you are making connec- than trips of over 100 km. tions, check the yellow departure schedules to find out which track your connecting train leaves from, and follow the signs directing you to that AT THE STATION platform. Connection information is also usually announced on-board The German word for train station is “Bahnhof”. If you’re in a large city, the trains as they approach major stations.

TICKETS SEAT SLEEPER/ INFORMATION CURRENCY LOCKERS LUGGAGE LOST & RESERVATIONS COUCHETTE EXCHANGE CARS FOUND RESERVATIONS R R ? 1 ⁉ 100 2 5 1 10

Riding the rails 61 Impressions

Happenings around US Army Garrison Ansbach US Army Garrison Ansbach is always striving to improve quality of life for our community members. Featured in this article are photographs of the events staged year round that work to boost morale and promote a strong, uniﬁed community.

Colonel Lawler having a great time in the Independence Day dunk tank!

The jungle gym at Ansbach‘s annual Independence Day Celebration.

Family and MWR events are fun for the whole family!

62 Impressions www.ansbach.army.mil Impressions

Entertainment at the Spring Bazaar featured traditional American square dancing!

Community members show their USA pride at the annual Independence Day Celebration.

Soldiers Lake plays host to camp-outs which are fun for the whole family! Family and MWR‘s Independence Day Celebration always puts on a spectacular fireworks display!

Impressions 63 Impressions

The Weisheit family put on an amazing high wire act for US Army Garrison Ansbach.

Colonel Lawler presenting coins to the Weisheit family.

The entire Weisheit family on the high wire at the final afternoon show.

64 Impressions www.ansbach.army.mil Impressions

Master Sergeant Eckert helped cut the cake at the The Spring Fling Bazaar was a great success, bringing Army Birthday Celebration on Katterbach. Soldiers and European merchants together for a weekend of great shopping, food, and entertainment!

COL Voorhees and COL Lawler open the 2012 Spring Bazaar by splitting the “good luck“ pretzel with Ansbach and Illesheim Spouse‘s Club Presidents.

The USO Sesame Street Show delighted the younger set.

Welcome 65 Yellow pages

HERE YOU CAN FIND valuable tips for shopping, an overview of high performance businesses, commerce and industry in alphabetical order. We thank all these businesses, which have made possible the free distribution of this Community Guide.

ADVERTISING, PRINT Gasthof Dietz ...... 42

Herbie Advertising ...... 55 Gaststätte Schwedenschanz ...... 47

BAKERIES Il Castello ...... 55

Der Unger ...... 42 Orchidee, Restaurant for Thai specialities ...... 48

Illesheim bakery, Bäckerei Fischer ...... 42 Mai Asia Snack ...... 48

CAR SERVICES, SALES Gasthaus Zum Mohren ...... 37 AMP Military sales, Volvo, Jaguar, Land Rover ...... 2 JEWELRY

Arold, Ford car dealership ...... 43 Juwelier Rossow...... 47 Auto Exchange ...... 13 MEDICAL HEALTH

Autohaus Ansbach ...... 6 Diakonie Neuendettelsau ...... 59

Autohaus Farnbacher ...... 14 Dr. Fichna & Kollegen, Oral Surgery and Dental Ofﬁce ...... 21

Autolackiererei Lödel; smash repair, car repair, paint shop ...... 16 Klinikum Ansbach ...... 22 — 23, U4

Bossert, car dealingship ...... 6 Orthospine, orthopedics, neurosurgery, trauma surgery ...... 19

Citroën Autohaus Rissling ...... 16 Physioteam Marc Zander ...... 21

Europcar, car rental ...... 15 MVZ Ansbach, Medical Health Center ...... 24

Kleppel, car dealership ...... 16 Praxis Krüger-Steineck ...... 45 CLEANING SERVICES PHARMACIES

City Reinigung ...... 45 Kur Apotheke ...... 21

Sunshine Reinigung ...... 10 Neustadt Apotheke ...... 24 CAFÉS PREESCHOOLS

Kanapee ...... 42 Naturkindergarten Lehrberg ...... 26 COMPUTER & COPYSHOPS TATTOOS & PIERCINGS

Computer & Copy Shop Thoma ...... 56 Tina’s Tattoo Liebe ...... 7 CONSTRUCTION FIRMS TRAVEL AGENCIES

Ulsenheimer Baugesellschaft mbH ...... 55 Wellhöfer Coach and Busses, Travel ...... 52 GERMAN-AMERICAN SOCIETIES VETERINARIANS

German-American Society of West Middle Franconia ...... 55 Dr. Frank Wittmann ...... 27 GIFTS & DECORATION WATER PARKS

Käthe Wohlfahrt ...... 44 Aquella, recreational water park ...... 30 HEALTH RESORTS

Kurhotel Pyramida AG ...... 44 HOTELS

Arvena Reichsstadt ...... 45

Best Western Hotel AmDrechselsGarten ...... 7

HotelGarni Goldener Schwan ...... 45

Hotel Platengarten...... 12

Hotel, Restaurant Schwarzer Bock ...... 52

Hotel, Restaurant Zur Windmühle...... 48 RESTAURANTS

China Restaurant Mandarin ...... 6

THIS GUIDE is an authorized publication for members of the Department of Defense. Contents are not necessarily the official views of, or endorsed by, the U.S. Government, or the Department of the Army. The editorial content of this publication is the responsibility of the USAG Ansbach Public Affairs Office and Family and Morale, Welfare and Recreation. The appearance of advertising in this publication, including inserts or supplements, does not constitute endorsement of the advertised products or services by the U.S. Army. Everything advertised in this publication will be made available for purchase, use, or patronage without regard to race, color, religion, sex, national origin, age, marital status, physical handicap, political affiliation, or any other non-merit factor of the purchaser, user, or patron. This Guide is an authorized publication for members of the Department of Defense. Contents are not necessarily the official views of, or endorsed by, the U.S. Government, the Department of Defense, the United States Army, or USAG Ansbach. EDITOR Cityguide AG in association with the Department of Defense, PRINT Stünings Medien GmbH, Dießemer Bruch 167, D-47805 Krefeld, Postfach 102155, D-47721 Krefeld, Edition: September 2012

66 Yellow pages www.ansbach.army.mil

Map of Surrounding Posts

A-7 To B-470 B-470 B-470 B-13 A-6 Exit: B-13 A-7 To ke Bad Windsheim Bad B 470 Therme Franken Ta Storck Barracks Bleidorn Housing Area Housing Barton Barracks B-13 (40-min drive (40-min drive Storck Barracks: from Katterbach) from To B-13

B-13

A-6 To ARAL Gas Station B-13 s McDonald’ B-14 Shipton Kaserne A-6 Bad Windsheim Bad To Kaserne Kaserne Bismarck OUNDING POSTS . Katterbach Road Sign Autobahn Sign Stoplight Facilities U.S. Landmarks SURR B-14 *Map is not to scale

Map of Surrounding Posts 67 WE CARE FOR YOU.

Klinikum Ansbach – 24-hour emergency services

· District hospital with 17 medical and clinical departments & divisions · Certi ed cancer treatment facility, specializing in colon and breast cancer as well as cancer of the female reproductive system · OB-Department provides prenatal care including high level ultrasound · Pediatrics – your children are taken care of by specialized doctors · High tech medical equipment for advanced diagnostics · Certi ed pain management · American patients and their families are welcome – we speak English! Klinikum Ansbach Escherichstrasse 1 · 91522 Ansbach · phone (civ.) 0981-484-0 www.klinikum-ansbach.de · www.fraenkisch-gesund.de

Klinik Rothenburg – 24-hour emergency services · Internal medicine · General and visceral surgery, Endoscopic surgery · Accident and reconstructive surgery · Gynecology and obstetrics · Anesthetics and intensive care · American patients and their families are welcome – we speak English! Klinik Rothenburg Verbundklinikum Landkreis Ansbach Ansbacher Str. 131 · 91541 Rothenburg o.d.T. · phone (civ.) 09861-707-0 www.vkla.de · www.fraenkisch-gesund.de