Florida Libraries THE OFFICIAL JOURNAL OF THE FLORIDA LIBRARY ASSOCIATION

Volume 45, No.1 Spring 2002

Libraries Link Lifelong Learners Annual Conference Issue TABLE OF CONTENTS

President’s Column: Advocating For Libraries .. 3 2002 Annual Conference: Program Highlights 4 Florida Libraries JOURNAL OF FLORIDA LIBRARY ASSOCIATION Floridiana With A Twist: Using Books Volume 45, Number 1 Florida Libraries is published twice a year for to Build Community ...... 7 the members of the Florida Library By Nancy Pike Association. It is indexed in Library Literature, and articles in the Fall issue of each year are Alleycat Provides Anywhere Anytime juried. Library Service...... 8 Editor Gloria Colvin, [email protected] By Lauren Stokes Florida State University Libraries Libraries LINCC Lifelong Learners Designer to Community Colleges ...... 10 Faye Howell, Meacham Howell Design By Carolyn E. Poole FLA Executive Board, 01-02 President, Betty D. Johnson Reaching Out to Florida’s Spanish-Speaking duPont-Ball Library, Stetson University Vice President/President-elect, Population ...... 14 Marta Westall By Marla Alpizar and Patricia Presti Central Florida Library Cooperative Secretary, Rob Lenholt duPont-Ball Library, Stetson University Libraries as Cultural Heritage Institutions Treasurer, Sherry Carrillo Green Library, FIU-University Park Linking Lifelong Learners to the World ...... 19 Past President, Mary Brown By Kathleen de le Peña McCook St. Petersburg Public Library Directors Florida Reads: New Florida Books Mercedes R. Clement Daytona Beach for Children ...... 22 Community College Library Sylvia C. Cornell By Joyce Sparrow Jacksonville Public Libraries Susan D. Dillinger Product Review: 1880 U.S. Census and New Port Richey Public Library Vicki L. Gregory National Index ...... 23 University of South Florida By Miriam Gan-Spalding ALA Councilor John D. Hales, Jr. Suwannee River Regional Library FLA and You ...... 24 SELA Representative Kathleen Imhoff Broward County Library State Librarian Barratt Wilkins

Communications Coordinator Gloria Colvin EDITOR’S NOTE FLA Executive Secretary Marjorie Stealey, [email protected] In the Fall 2001 issue of Florida Libraries, The Latest News Advertising: Kim O’Dell the name of co-author Bradley R. Ward was http://www.flalib.org inadvertently omitted from the article “Use Check out the FLA Web site Member, Florida Magazine Association Your Noodle! The NEFLIN Open Online www.flalib.org for library Distance Learning Exchange.” Send articles for Florida Libraries to Editor and association news and Gloria Colvin, Strozier Library, Florida State University, 105 Dogwood Way, Tallahassee, — Gloria Colvin for information about FLA. FL 32306; [email protected]; deadline for Spring issue - January 7; Fall issue - July 15.

2 Spring 2002 Florida Libraries PRESIDENT’S COLUMN Advocating for Libraries

his has been an interesting eighteen I hope to see all of you at our conference T months as FLA President-Elect and in Daytona Beach, April 8-11, 2002. We have President, and in this column I have chosen some really exciting programs and events to write about FLA’s legislative activities. planned! The role of FLA in advocating for libraries — Betty Johnson at the state level is quite impressive. Libraries are affected by legislative funding decisions and legislation on filtering, confidentiality, privatization, copyright, and licensing issues, Roundtable Discussions etc. Florida’s State Aid to Libraries program, administered by the State Library, has made The FLA Continuing Education Committee it possible to offer excellent library services is sponsoring roundtable discussions on a in all parts of the state. The funds allocated variety of topics during the Annual are based on the amount of local expenditures, Conference. These discussions may lead to encouraging local financial support for the creation of new Discussion Groups within libraries. These all affect the services we offer. FLA and the development of programs for A standing committee of FLA is the future FLA conferences. Legislative Committee, chaired this year by Current FLA Discussion Groups include: John Szabo. This is perhaps the most time- • Bibliotherapy consuming committee we have, as members Betty Johnson work with the FLA Board to develop our • Resource Sharing/Document Delivery legislative agenda and platform, respond to • Resources to Religions issues through position papers and/or meetings information about library issues, supervise the Roundtable topic suggestions include: with legislators and their staffs, and plan and State Aid to Libraries program, assist rural • Joint-Use Facilities implement Library Day in Tallahassee each and smaller libraries, and help to set standards year. They also are charged with fundraising for good library service. In a recent discussion • Consultants and Other Independent to support our legislative advocacy. about privatizing libraries — i.e., handing over Librarians FLA funds a Library Advocate in complete operation to a profit-making • Privatization Tallahassee, Jody Fitzgerald, who monitors all company — it was noted that in the case of proposed legislation which might affect each of the seven libraries nationwide that • Libraries and Terrorists — How Do We libraries and keeps the FLA Legislative have been privatized, privatization occurred Respond? Committee and me informed so we can because the libraries were completely • Art Therapy respond with FLA’s stand on the issues. She mismanaged and ineffective. Someone pointed • Digital Reference meets with legislators and staff to make them out that in Florida the State Library steps in aware of our issues and the FLA Legislative to help libraries in trouble, with advice and • Reader’s Advisory Platform. mentoring. We don’t let our library services Participating in Discussion Groups and The FLA President-Elect serves on the get into such bad condition that they Roundtables is a great way to become State Library Council, a small advisory group essentially need to be closed and replaced. involved in FLA. Send suggestions of made up of library supporters from throughout Lastly, Florida Friends and Trustees are our topics to Carol Russo, Chair of the the state. I was very impressed with the most ardent advocates, both at the state and Continuing Education Committee, at dedication of these non-librarians who take local level. They give of their time, money, [email protected]. the time to meet frequently in Tallahassee, talents, and influence to ensure libraries have familiarize themselves with the issues, and the necessary support to be effective. We have advocate for libraries at the state level. a very active Friends and Trustees Section in Working with this Council gave me an FLA, which also serves as a core for outreach excellent introduction to the legislative process to other local library supporters all over the Stay and how it affects libraries. state. In my opinion, Florida has one of the best We can be thankful to all of the above connected State Libraries in the country. In addition to and to the various governmental leaders, running an actual library, the State Librarian, legislators, and staff who recognize our role TM Barratt Wilkins, and his staff provide in lifelong education for residents of Florida. @ your library

Florida Libraries Spring 2002 3 CONFERENCE PREVIEW 2002 Annual Conference: Program Highlights

ll roads lead to Daytona Beach for Librarians, paraprofessionals, friends and this year’s FLA Annual trustees are invited to learn what makes this A Conference. Join your Florida lifestyle unique and how if affects libraries. library colleagues at Daytona’s Adam’s Mark Hotel from April 8-11 for a host Reference of informative and inspiring programs, Legal Information Online including those described below. For a Tuesday, April 9 4:00 - 5:30 PM complete schedule of programs and events, information on accommodations, and Co-sponsored by the Bibliotherapy, Internet, registration form, check the FLA Web site Reference, and Government Documents (http://www.flalib.org). Interest Groups Panelists David Jess, Elizabeth Shirk-Lambert, Community Outreach and Jacqueline Stanley will discuss retrieving Your Library and Your Community — legal information from the Internet. A Great Team Wednesday, April 10 10:00-11:45 AM Telephone & E-Mail Reference Programs Within Florida Libraries Sponsored by the Friends and Trustees Section Wednesday, April 10 10:30 AM - 12:00 PM Speakers: Patrice Koerper, Tampa- Sponsored by Telephone & E-Mail Reference Hillsborough Library and Ina Schnell, Interest Group Sarasota Friends A cross-section of librarians representing In these times of budget constraints your public and university libraries will discuss the community support is more important than Teaching Spanish to Library Staff Tuesday, April 9 2:00 - 4:00 PM telephone and e-mail reference programs in ever. Come hear suggestions and ideas that their respective libraries. Panelists include: have worked in other communities. You’ll Jon Sundell will share information about his Elizabeth Nagengast, Collier County Public leave this meeting with easy to implement “Spanish for Librarians” training program, Library; Marcus Kilman, University of Central ideas to help you build a strong supportive which is being offered by several North Florida Library; Andrew Breidenbaugh, bond with your community. Carolina libraries. Tampa-Hillsborough Public Library; Gale Lacy, Orange County Public Library; and Susan Services to Spanish-Speaking Business Meeting – Library Services to Derrick, Jacksonville Public Library. The 2000 Census reports that Hispanics the Spanish-Speaking Interest Group & REFORMA de Florida have recently become Florida’s largest Patent and Trademark Searching 101: minority group, yet there are still few Spanish- Tuesday April 9 8:00 - 9:30 AM Covering the Basics speaking people in our profession. Bearing this For those who are members of the Interest Wednesday, April 10 4:00 - 6:00 PM in mind, FLA’s Library Services to the Group or of REFORMA de Florida, there will Co-sponsored by Government Documents and Spanish-Speaking Interest Group has arranged be a joint business meeting of the two groups. several conference programs. Reference Interest Groups Rural Communities Michael White, Patent & Trademark Librarian from the U.S. Patent and Trademark Preconference: Survival Spanish We are Country and It’s Cool: Rural Depository Library Program Office, will for Librarians Lifestyles in Florida and Implications Monday, April 8 9:30 AM - 5:00 PM for Library Service demonstrate the basic strategies and techniques of patent and trademark searching, Jon Sundell, head of Library Service to Tues. April 9 2:00 – 3:30 PM including how to navigate through the Spanish-Speaking People for the Forsyth Sponsored by Small and Rural Library County (N.C.) Public Library, has created a USPTO Web site. Librarians from the Patent Interest Group & Trademark Depository Libraries in Florida workshop and manual of “Spanish for will join Michael for a question and answer Librarians” to provide an introduction for his What is rural? How does the rural lifestyle library system’s staff. He will conduct this impact library services in Florida? Dr. Mickey session following his demonstration. Here’s your chance to ask the experts! workshop as a pre-conference for interested Swisher and Dr. Steve Jacob, rural sociologists participants. The registration fee will include from the University of Florida, will speak on a copy of the accompanying manual and “rural” and share census data that has cassette. implications for Florida library services.

4 Spring 2002 Florida Libraries CONFERENCE PREVIEW

Gary Handman

Searching Faster and Smarter on the Web Information Literacy Tuesday, April 9 8:00 -9:30 AM and Taking Information Literacy Online 2:00 - 5:30 PM Tuesday, April 9 8:00 – 9:30 AM Sponsored by Special and Institutional Library Information Literacy Interest Group Interest Group St. Petersburg College librarian Carla Internet-search expert Rita Levesque will present the process of Vine will return to offer a designing, teaching, and revising an two-part program on online information literacy course. She working faster and smarter will explore design challenges such as All About E-Books in Florida on the Internet. Through learning the online course management the generous sponsorship of Post-Conference: Thursday, April 11 10:00 software, collaborating with faculty and AM - 3:00 PM the Florida and Caribbean instructional technologists, marketing the Chapter of SLA, attendees class, balancing the additional responsibilities Sponsored by Conference Planning & Rita Vine will be able to learn the with traditional work activities, encouraging Scheduling Committee latest and the newest about participation in online classes and tracking This post-conference program will present an Internet searching and how it can lead to students’ progress. Participants will have an overview of e-books, circulating portable increased efficiency and productivity. opportunity to view the actual online course. readers, e-book cataloging issues, collection development, and evaluation of the e-book The Reference Interview: Old Collections access project for Florida public libraries. Tricks...New Challenges ALA Video Round Table — Wednesday, April 10 1:30 - 3:00 PM Notable Videos for Adults Technical Services Sponsored by Paraprofessional Interest Group Monday, April 8 7:00 - 8:00 PM Bibliographic Access to e-books: Learn the basics of conducting reference Sponsored by Media Services in Libraries MARC Records and Beyond interviews in this workshop. Interest Group Wednesday, April 10 1:30 - 3:00 PM Sponsored by Technical Services Interest Group Tangled in the Web? Effective Use of Speaker Rue Herbert is Media Librarian at the University of South Florida-Tampa and Ellen Cannon, Bibliographic Services Search Engines serves on ALA’s Notable Adult Videos Coordinator at the Tampa Bay Library Wednesday, April 10 4:00 - 5:30 PM Selection Committee of the ALA Video Consortium, will discuss bibliographic access Sponsored by Paraprofessional Interest Group Roundtable. She just published “A Notable to e-books, including cataloging, processing Explore the effective use of search engines Experience: The Selection Process for the and maintenance of MARC records, and to find information on the Web. ALA Video Round Table Notable Videos for options for the future. Adults Annual List” in MC Journal: The Bibliotherapy Journal of Academic Media Librarianship. She The MARC Record: A Very Brief Bibliotherapy for All will discuss the selection process and show Overview clips from the new winning videos. Wednesday, April 10 10:30 AM -12:00 PM Tuesday, April 9 8:00 - 9:30 AM Sponsored by Paraprofessional Interest Group Co-Sponsored by: Bibliotherapy and Library Video Collection Development This workshop provides a very brief overview Services for Youth Interest Groups Tuesday, April 9 2:00 - 4:00 PM of the MARC record. N.C. lawyer Jacqueline D. Stanley, author of Sponsored by Media Services in Libraries Reading to Heal, will present this program on Interest Group bibliotherapy and reading guidance. Paraprofessionals Gary Handman, Director, Media Resources Bibliotherapy involves the therapeutic use of The Paraprofessional Interest Group has books in the treatment of personal problems, Center at UC-Berkeley’s Moffitt Library is arranged a full day of workshop topics considered THE Video Librarian in the world illnesses, or life crises or situations. specifically aimed at paraprofessionals on and has presented programs around the Wednesday, April 10th. By scheduling four country. He will present video selection workshops on the same day, it’s hoped that techniques and media collection development more paraprofessionals will be interested in guidelines, and talk about evolving digital attending the FLA conference. formats and the future of media collections in a distributed information environment.

Florida Libraries Spring 2002 5 Program Highlights CONFERENCE PREVIEW continued from page 5

C.O.L.T.-The International Organization Me! A Librarian? – Look for the roundtable discussions on for Support Staff Do Add Some Spices Please Tuesday from 4-5 PM and on Wednesday Wednesday, April 10 8:30-10:00 AM Wednesday, April 10 10:30 AM-12:00 PM from 9-10 AM Ms. Margaret Barron, immediate past- Sponsored by Minority Librarian Recruitment president of Council On Library/media Committee (FLAMLRC) Special Events Technicians (COLT), the international Librarianship is going through a time of great General Session organization for library support staff, will talk change and excitement, creating a need for – Nancy about the history of COLT as an organization more librarians, new recruitment techniques, Kranich and its current efforts toward a certification and more diversity! Join us as Gregory L. Tuesday April process for paraprofessionals. Reese, co-author of the book Stop Talking Start 9 9:45-11:30 Doing! Attracting People of Color to the Library AM The MARC Record: Profession, shows us how to recruit “people Associate Dean A Very Brief Overview of color” into the field of librarianship. of New York Wednesday, April 10 10:30 AM -12:00 PM University and Patricia Manack, Learning Resources Research former ALA Coordinator at Hillsborough Community Understanding & Interpreting the president Nancy College in Tampa, will provide a very brief Information Needs of the Elite Aged and Kranich will overview of the MARC record in this session. Creativity Is a Lifelong Adventure present the Wednesday, April 10 4:00 -6:00 PM keynote address The Reference Interview: Old at this year’s Nancy Kranich Tricks...New Challenges Sponsored by Special and Institutional conference. Libraries Section Wednesday, April 10 1:30-3:00 PM A trainer from Central Florida Library Ruth Woo and Cynthia Barrancotto, doctoral Scholarship Fundraiser – Cooperative (CFLC) will present this students at Florida State University’s School Dinner with a Twist workshop on conducting reference interviews. of Information Studies will present their Tuesday April 9 7:00-10:00 PM current research, which focuses on the Information Behavior of the Elite Learner Tangled in the Web? Annual Awards Luncheon Effective Use of Search Engines (Ruth) and Creativity and Librarianship (Cynthia). Attendees will be encouraged to Wednesday, April 10 12:00-2:00 PM Wednesday, April 10 4:00-5:30 PM interact and present their ideas and thoughts Sponsored by the Friends and Trustees This workshop, presented by a trainer from concerning both topics. Section CFLC, will focus on the effective use of search engines to find information on the Web. Author Peter King sold his first story at Looking to the Future the tender age of seven and has been Where We Are and Where We Are Going Staff Recruitment and Hiring writing ever since. His writings span the Wednesday, April 10 2:00-3:15 PM genres from technical writings to humor, Maximizing Your Hiring Strategies Sponsored by the Friends and Trustees Section art, and mystery. He has written two Tuesday, April 9 2:00 - 4:00 PM mystery series, “The Gourmet Detective” Sponsored by Academic Libraries Section State Librarian Barratt Wilkins and Aubry and the Jack London series, to be Jewett, political science professor at UCF, will Are you having difficulty locating exceptional published in 2002. Mr. King, a Sarasota discuss the current state of Florida libraries resident, will speak on “Why Read applicants for you library positions? Join and look beyond to the new challenges Sandra Rios Balderrama, ALA Diversity Fiction?” He will establish the position libraries and librarians will face in 2003. There of fiction today and present examples Officer, as she offers suggestions for recruiting will be a time for questions and answers. a diverse, highly qualified applicant pool. of the ways in which fiction has caused significant changes in society.

President’s Reception Wednesday, April 10 7:30 – 10:30 PM Join FLA President Betty Johnson as she hosts a reception for conference attendees at Daytona USA, NASCAR’s interactive motor sports attraction.

6 Spring 2002 Florida Libraries FLORIDIANAPERSPECTIVE WITH A TWIST Using Books to Build Community

By Nancy M. Pike Students from Seattle’s African ll across the country, communities American Academy are coming together to talk about display their interest A key issues raised in books, with a in the works of Ernest special focus on fiction. The Gaines. current wave of interest started in Seattle Photos courtesy of the when the Washington Center for the Book Washington Center developed a program concept called “If all for the Book at the of Seattle Read the Same Book.” A grant from Seattle Public Library. the Lila Wallace Reader’s Digest Foundation funded the start-up effort. “Toolboxes” for establishing book discussion groups, multiple media events, and an author residency are just part of the project. In Florida, the idea is spreading, too. The idea is Miami-Dade Community College - North to broaden an Campus will celebrate Women’s History “Across the country, appreciation of Month in March with their “Let’s All Read literature and Project.” They propose to read and discuss communities are to encourage one great book written by a woman. The title coming together to literacy and announced in February will be the subject of civic involve- discussion groups in several venues across talk about key issues Author Ernest Gaines ment through campus. All of Tampa was reading Seedfolks raised in books.” reading one by Paul Fleishman for Martin Luther King Day discussed his book A book and then in January and “Read Together Palm Beach Lesson Before Dying as part of “If All of Seattle discussing the County” kicked off in February. Sarasota plans themes in to use National Library Week 2002 to solicit Read the Same Book.” relation to local suggestions for its spring 2003 project. Photo by Ian Edelstein. guidelines for selecting the book. Most agree issues. It caught How do libraries put such a program in it should be fiction, available in paperback on and subse- place? It takes a team of dedicated people to for easy access, and not too long; the author quently other “one book” projects have sprung lead the effort, but the plan can be as simple should be living (if you want an author visit!); up from coast to coast. In Seattle they chose or complex as the organization can handle. the selection should have discussable themes The Sweet Hereafter by Russell Banks for their At some sites, newspapers have been willing that relate to the community and well- initial title. Chicago picked Harper Lee’s To to feature information about the book and developed characters. For more helpful hints, Kill a Mockingbird while Bangor read The Killer author, even publishing special inserts and visit these Web sites: www.ket.org/bookclub; Angels by Michael Shaara. Iowa City selected excerpts from the book to get readers started. www.mdcc.edu/north/events/ The Last Summer of Reason by Algerian author Bookstores have been involved with special womenhistory.html; www.spl.org/wacentbook/ Tahar Dajaout. The whole state of Kentucky displays and events. Friends groups have seattleread/samebook.html. read The Bean Trees by Barbara Kingsolver. sponsored authors who may visit the schools Now, what if our whole state of Florida Now in its fourth “one book” year, Seattle and talk to budding writers as well as read the same book? Today Florida, tomor- has read Ernest Gaines’ A Lesson Before Dying, appearing at traditional author activities. It’s row the nation! Let us know about your Bill Moyer’s Fooling With Words: A Celebration not only libraries that sponsor these programs. “one book” project: e-mail nmpike@ of Poets and Their Craft, and this year they Partnerships have included writing groups, co.sarasota.fl.us. are reading Wild Life by Molly Gloss. They educational television, theater troupes, schools have also added a kids’ one-book program and universities, governments and businesses. Nancy Pike is Director of the Sarasota with Louis Sachar’s award-winning YA title Experienced groups have developed County Public Libraries. Holes.

Florida Libraries Spring 2002 7 PERSPECTIVE Alleycat Provides Anywhere Anytime Library Service

By Lauren Stokes empowerment can be taken. All residents can the patron that the item is available for seamlessly find materials owned by libraries pickup, managing the circulation of the item t’s been almost two years since in the region and request that these materials to the patron, and recording its return to the Tampa Bay Library Consortium’s be delivered to their local library in a timely owning library. “Extended Circulation” I Anywhere-Anytime Library manner, all from their home, office, school automates the entire process. Each requested e-Catalog (Alleycat) went into service on May or anywhere. Alternatively, if the item that item has a unique request number. A library 30, 2000. Since that time, Alleycat is needed is on the shelf at a nearby library, staff person enters this number or the (http://alleycat.tblc.org) has worked purrfectly the library user is able to go directly to the permanent barcode number into Alleycat at — sometimes even better. owning library and borrow the material. each stage of the ILL cycle. Out of the 95 TBLC members, 36 libraries In a process similar to that found in e- TBLC Fosters Resource Sharing with 83 outlets are currently involved in the commerce, each item’s journey through the The Tampa Bay Library Consortium project. When completed, there will be 47 system is recorded. Library staff track items (TBLC) was founded in 1979 to enable library systems from the TBLC area with a as they progress in status from “created” to libraries in west central Florida to share total of 107 outlets participating. A future goal “shipped” to “returned” to “complete.” Patrons resources. is interoperability with other interlibrary loan with active requests may track the shipping TBLC was the (ILL) systems in the state. status of their own requests. The virtual staff first multi-type person (Alleycat) even sends e-mail library Searching Alleycat notification to patrons when the requested cooperative in Alleycat uses the Universal Resource material is available for pickup. This feature Florida and is Sharing Application (URSA) software by alone enables participating libraries to provide currently the epixtech to search across vendor platforms and service to patrons that is more efficient and largest with a to provide patron authentication and reduces the demands on staff. membership interlibrary loan management. All Alleycat that includes 95 users connect to the catalog through the Changes in Interlibrary Loan libraries — six World Wide Web. Library patrons Libraries participating in Alleycat have community authenticate in their home library’s catalog seen changes in the number and type of colleges, three state university libraries, 25 while visitors use the “guest” login. A single interlibrary loan requests. Most have private academic colleges and universities, search screen allows searching by title, author, experienced an increase in the number of non- four public school systems, 41 public and 16 subject, or ISBN in the catalogs of all OCLC interlibrary loans while stabilizing or special libraries. Two countywide and one participating libraries. Alleycat returns a title reducing the number being requested through multi-county cooperative are included in the list of results, and duplicates are eliminated OCLC. OCLC expenses have been reduced public library member group. Through based on ISBN, OCLC number, or LCCN. The or maintained while increasing access for membership in TBLC, libraries in 12 counties patron may either request a title or look at residents. During the first year a total of 8,624 serving over 3.8 million Floridians (about 30 additional information, which includes items were supplied. If these items were percent of Florida’s total population) have bibliographic information and shelf status. obtained from OCLC the loaded cost would succeeded in creating a strong library Requests placed by authenticated patrons have been $241,472 (based on the loaded cost automation infrastructure. allow items to be delivered to their library price of $28 per request). Compare this to the At the time of its founding, TBLC members of choice. This direct, unmediated service actually cost through Alleycat of $68,992 envisioned a regional union catalog. However, moves materials quickly from owning library (based on the loaded cost price of $8 per it was not until 1998 when the concept of to borrowing library in a cost-effective manner. request). This reflects a savings of $172,480. Alleycat was born that this began to become Libraries in the project have been able to a reality. While many TBLC libraries provided Managing Interlibrary Loan supply 75% of the ILL materials needed by Internet or dial-up access to their own The “Extended Circulation” feature is what patrons through Alleycat. For requests not catalogs, prior to implementation of Alleycat makes the URSA software unique. It provides available in Alleycat the request goes to they did not share a common search tool. The each participating library with a virtual staff OCLC’s Direct Request. This is considered Anywhere-Anytime Library provides access person to process interlibrary loans. Tasks the “Library of Last Resort” for Alleycat. For to the resources of many of these member include circulating the item to the borrowing items not located in Alleycat, patrons turn libraries from anywhere at anytime via the library, receiving the item into the borrowing to larger worldwide resource-sharing sources. World Wide Web. library, creating a temporary item record in TBLC is adding access to WorldCat, the With Alleycat, the TBLC Anywhere- the borrowing library’s catalog (which is used worldwide catalog of resources; LINCC, the Anytime Library project has demonstrated the to track the loan to the patron), notifying catalog of all community colleges in Florida; heights to which library cooperation and user LUIS, the catalog of all public colleges and

8 Spring 2002 Florida Libraries PERSPECTIVE Library Users Respond

Comments were also part of the “With Alleycat, the survey. The following comments express most of the sentiments about TBLC Anywhere- the service. Anytime Library • I’m very satisfied and find this to project has e-mail address. In March 76 out of 206 (37 be one of the better services offered percent) users answered the survey and in through any public facility. September 164 out of 516 (32 percent) demonstrated the • It was simple and easy. Thank you responded to the survey. There was little heights to which for having it available. difference in the responses between the two library cooperation surveys. One significant difference was in • Thank you for Alleycat. I love and user use of the service from home. The percentage having easy access to materials my of people who used Alleycat from home local library doesn’t own. empowerment increased from 53 percent in March to 79 • So convenient for a busy person to can be taken.” percent in September. reserve materials on their home When asked if the software was easy to computer and then just go and pick use, 96 percent of the respondents indicated them up at the circulation desk. that it was very easy or easy. When asked It really saves me a lot of time!! about satisfaction with the service, there was universities in Florida; the State Library of an increase between March (62 percent) and • As a Stay-At-Home/Home schooling Mom of two children, Florida; and the Union List of Serials for September (70 percent) of respondents who this service is fabulous!!! I couldn’t Florida. Alleycat will submit requests found indicated that they were “Delighted” with in these sources and those items not available the service they received in obtaining do my curriculum planning or my own personal enrichment and from participating libraries to Direct Request. materials. In both surveys, 92 percent of the recreational reading without this Alleycat will continue to track the request patrons were either “Delighted” or “Satisfied” and perform the “extended circulation” with the service. service. I love it and tell anyone I can about it. functions when the item is received via For the September survey, an age range OCLC. question was added. It was interesting to note • I love the ability to request books Alleycat has brought about a major change that 65 percent of the patrons responding from other libraries. It increases in library loaning philosophy. Prior to this were between the ages of 41-65, 24 books available to me without a service most libraries would not loan their percent between the ages of 20-40, and the financial strain on my own library. videos or audios to patrons outside of their 66+ category made up only 11 percent of • Extremely helpful for research. library system. The increased public demand the respondents. There was only one person Alleycat has come through for me for videos and audios, along with the ease under the age of 20 who responded. every time. of supplying these materials to the local Comments were also part of the survey. region, has brought about this change. See the sidebar on this page for a sampling • First stop when looking for a book. of comments. I love it. A Hit with Library Patrons Library patron response to this value- Future Directions added service has been tremendous. Patrons Many patrons also offered suggestions to It has been very rewarding for TBLC staff have 24/7 access to over 6.3 million items improve the system. From user comments a and members to see this service come about. from Tampa Bay area libraries. They can “Patron Wish List” was developed. Patrons have been very enthused about the confidently expect the materials to arrive at • All libraries in the state should participate service as it now stands, and it continues to their pickup location within 72 hours after in this virtual library. expand. A Web portal, which will provide links the request is submitted. The Distance to online databases, quality consumer health Learning Library Initiative (DLLI) statewide • All media should be requestable. Web sites, and e-books is being developed for delivery service makes this possible. • Be able to cancel requests. (Feature added 2002. TBLC has demonstrated with Alleycat Patron satisfaction has been measured in February 2001, but item must be in that there is no limit to what can be done twice with e-mail surveys; one conducted at “Pending” status.) with interlibrary loans. the beginning of March 2001 and one at the • If home library has item available, have For additional information about TBLC’s end of September 2001. Both surveys asked Alleycat project visit the project Web site at the same questions, with one exception. In virtual library place request on home library’s copy. (Currently they have to go http://tblc.org/aal. September, an additional question about the to the library’s Web site and repeat search patron’s age range was asked. Lauren Stokes is the Technology Coordinator Surveyed patrons were selected by locating to place the hold.) at Tampa Bay Library Consortium, Inc. in in the database patrons who had completed • Renew items. Tampa, Florida. at least one request and had submitted an • Get all items requested.

Florida Libraries Spring 2002 9 PERSPECTIVE Libraries LINCC Lifelong Learners to Community Colleges

By Carolyn E. Poole Florida community college libraries, or linccplus.asp) uses the Z39.50 software learning resource centers, reflect the standard that allows simultaneous searching n a column in the Fall 2001 issue philosophy and values of their parent of up to seven databases at once. I of Florida Libraries, Nancy Pike institutions. As such, their goals are to serve Computer terminals in LINCC libraries are pointed out ways in which public the information needs of users by providing open access to both those affiliated with the libraries are contributing to the restoration equitable access to resources in a variety of institution and to the general public. Most of civic life and social interaction that has formats (i.e., print, electronic, audiovisual, community college libraries offer their local so eroded in recent decades in our multimedia, etc.) and individual or group residents free borrowing privileges with few communities. Free Internet access, reading instruction on how to effectively utilize those restrictions. While anyone can search book and discussion groups, cultural programming, materials. The 70 LINCC libraries—many holdings on LINCC, the electronic databases and volunteerism in libraries have helped to affiliated with multi-campus institutions that containing periodical indexes, full-text articles, rebuild “social capital” among Floridians operate branches in several counties—serve and e-books are accessible only to those with previously disconnected. a diverse clientele by offering personalized valid ID numbers (e.g., currently enrolled So, too, are Florida community college assistance, online support to remote users, and students and employees). libraries striving to develop an involved, open-door policies that mirror their college’s Students use the LINCC system to find information-literate citizenry. The Library mission. materials related to their course assignments, Information Network for Community Colleges personal interests, and career preparation. It (LINCC) provides individual academic On-Campus Linkages is not unusual to hear that community college libraries the means to link lifelong learners Providing Access to Library Resources students who are accustomed to and both on campus and off campus. For twelve LINCCWeb (http://www.linccweb.org) is comfortable with accessing the user-friendly years now, the College Center for Library the Web-based public-access catalog that LINCC resources continue to rely on it for Automation (CCLA) has supported efforts to students, faculty, staff, and administrators can information even after graduating and/or share library resources statewide. In light of use on the Internet to find library materials transferring to Florida universities. current governmental and educational at their own college or any public institution restructuring underway in Florida, the of higher education in Florida. Several Working With Faculty potential for even greater connectivity among catalogs of public library systems were recently Faculty members often bring their classes academic, public, and school libraries is on added to LINCC, including those of Broward, into the library for general orientations, tours, the near horizon. Citrus, Collier, Hernando, Jacksonville, Lake, and subject-specific group instruction. As Martin, Miami-Dade, Orange, Pasco, Polk, electronic information resources are so profuse, The Mission St. Petersburg, and Hillsborough counties. the challenge to LINCC librarians is to The 28 public community colleges in LINCCPlus (http://www.linccweb.org/ collaborate more closely with faculty to design Florida are open-door institutions that are relevant instructional assignments that tap committed to being “all things to all into available databases as well people.” In serving the needs of local as print collections. Broward populations their mission is broad and Community College has excellent comprehensive — to offer affordable tools on its library Web site to education to all regardless of wealth, guide faculty in creating more heritage, or academic background; effective course assignments and train a competent workforce with skills also sponsors how-to workshops required for employability; and enrich that award professional adult lives with continuing educational development credit.2 A series of opportunities. Being so closely aligned five faculty “enrichment” with their communities, these institutions are quick and nimble in responding to local concerns. The American Association of Community Colleges estimates more than 15 million people are enrolled in Dr. Carolyn Poole, Director community college credit and non- of Chipola Community credit courses, so lifelong learning has College Library, works with become a national priority.1 a student in the library.

10 Spring 2002 Florida Libraries PERSPECTIVE

workshops at Lake-Sumter Community campus community. Once students, staff, College Libraries are designed to keep faculty, and administrators become familiar instructors abreast of specialized library with the resources available to them from resources in their subject areas. 3 “The state LINCC libraries—not only the cornucopia of print and electronic information, but also the Developing Information Literacy mandate is clear customized consultation and personalized With recent emphasis on developing and one common instruction provided by librarians—they tend information literacy skills, Florida community to appreciate the value-added benefits of a colleges are actively integrating LINCC library Florida library well-supported learning resource center and activities into the curriculum in order to information portal become library champions. Lifelong learning improve critical thinking involved in is a natural result! searching, locating, and evaluating the is the goal.” credibility of information. Polk Community Off-Campus Linkages College’s mission requires competence in LINCC libraries are linking lifelong information literacy as one of its general learners off campus by serving their local education outcomes, thus channeling students communities, building state, regional, and into credit courses taught by librarians, i.e., national partnerships, and even extending a Introduction to Internet Research (LIS 2004).4 global presence via the Internet. Three-quarters of Florida community colleges any student/staff classification into the library now offer this Web-based course, which is with a catchy workshop entitled, “Why Bad Creating Value-Added Resources hosted on the CCLA network server. Others Databases Happen to Good People!”7 Many community college libraries have teach various one-credit intensive courses created Web pages organized with unique focusing on utilization of their particular Providing Information to Administrators electronic links of local interest to their service library resources. and Staff area populations. Most LINCC library Web Information literacy tutorials containing Community college administrators rely on sites contain links to local newspapers and self-paced, online modules related to library the research expertise of librarians to find online community publications. For example, resources are popular at Brevard Community information for them on LINCC that is useful Santa Fe Community College Library’s College and Indian River Community for institutional planning, community “Virtual Reference Desk” is loaded with 5 College. The Learning Resources Center on development, and critical decision-making. extensive Florida resources as well as those Valencia Community College’s West Campus Librarians keenly attuned to issues facing their specific to the Gainesville vicinity.8 Cataloging hosts an elaborate virtual tutorial that walks colleges are proactive in supplying timely, librarians at Okaloosa-Walton Community a student step-by-step through the research problem-solving information to their College have contributed hundreds of records 6 process. administration. Most LINCC libraries to the LINCC database with URLs that Staff members on community college subscribe to periodicals that are delivered in connect to Web sites of electronic resources. campuses can take advantage of LINCC both print and online versions, making it libraries to enhance their computer skills, as simple for managers to read professional Sharing Resources many librarians teach workshops open to all publications on their desktop or to receive LINCC libraries are unified in a statewide employees on how to operate various computer articles e-mailed to them directly from the database that is maintained by CCLA. No hardware/software, Internet searching library. At Chipola Junior College, for matter where the library user’s home strategies, and Web page design. Manatee instance, newspaper articles from The institution is located, one can search the Community College Library, for example, took Chronicle of Higher Education and other holdings and borrow from the collection of the initiative years ago to conduct short, in- academic bulletins pertinent to hot topics are his/her own community college or any other house training sessions for college employees frequently distributed electronically to library. A new feature on LINCCWeb is the on its two campuses. The technical administrators and trustees. ability to place patron-initiated interlibrary proficiencies of librarians generated more As the majority of community colleges loan requests without staff mediation. opportunities for them to teach courses in strive to provide all employees with their own Reciprocal borrowing agreements between other departments, such as computer science PC’s, it makes little difference whether one Florida community colleges and state and continuing education, for additional accesses information within the library universities, members of multi-type compensation. Tallahassee Community building, a computer lab, office, or elsewhere cooperatives, the State Library, plus access College lures prospective lifelong learners from on campus. LINCCWeb is a mobile, to the Distance Learning Library Initiative ubiquitous resource connecting the entire (DLLI) courier service, have all facilitated

Florida Libraries Spring 2002 11 Libraries LINCC Lifelong PERSPECTIVE Learners continued from page 11

easier sharing of library materials and made Selective LINCC librarians are currently products from vendors Endeavor and Ex the borrowing process quick and convenient. experimenting with CDRS in answering Libris, concluding the latter to be most Bucking a national trend of slumping reference questions from a national clientele. appropriate for fulfilling needs of both academic library circulation figures, LINCC Any lifelong learner can also receive free, community college and university students. libraries actually experienced a significant around-the-clock online reference service by The software demonstrates tremendous increase in book circulation last year, clicking the “Ask-A-Librarian” link on flexibility for future development, growth, and presumably due to a shot of legislative funding LINCCWeb screens, which sends a form customization. Contract negotiations with Ex in 1999-2000 that was earmarked exclusively directly to one’s home campus library. This Libris, the chosen vendor, have progressed for upgrading community college print 24/7 service indiscriminately accommodates on a swift timetable for implementation in collections.9 library users regardless of where they reside. 2003. Representatives from the State Library All LINCC libraries belong to one of the Augmenting the community college mission of Florida participated in the process, too, six Florida multi-type library cooperatives in of serving local communities, the virtual and have expressed interest in adopting the their area. Through actively supporting their library without boundaries is indeed reaching new library automation system. cooperatives and hosting the workshops they a global audience of information seekers. Language in Senate Bill 1162, which sponsor on community college campuses, Whether a student is traveling out of district passed into law during last year’s legislative LINCC libraries are serving the lifelong or studying abroad, their familiar hometown session, suggests even more unification within learning needs of more than just those on library staff is only a computer click away. Florida’s educational divisions under the campus and are thereby gaining widespread Since the Florida Distance Learning Reference auspices of a new Office of Technology and recognition. In fact, usage statistics reveal that & Referral Center (RRC) that assisted Information Services, which shall pursue the nearly two-thirds of LINCCWeb searches are students in higher education was phased out following directive: performed outside of the community college in December 2001 due to lack of funding, such “Develop a method to address the need institutions.10 campus-based cybrary support is crucial to for a statewide approach to planning and Florida community college libraries providing quality customer service to remote operations of library and information services participate out of state through regional learners. Moreover, some institutions such as to achieve a single K-20 education system membership in the Southeastern Library Gulf Coast Community College are now library information portal and a unified higher Network, SOLINET. By joining one of prototyping one-on-one “chat” services to talk education management system.”13 SOLINET’s tiered membership categories, live with a librarian on duty.12 The state mandate is clear and one LINCC libraries give their users exposure to common Florida library information portal a strong network of knowledge, collaborative Future Expectations is the goal. Implications include the services, and educational programs. Some Plans by CCLA to upgrade LINCC to a empowerment of an entire state populace to LINCC libraries offer their customers access new DRA library automation product (Taos) control their own individual lifelong learning to thousands of new full-text electronic books were halted abruptly last year when experiences. Just as LINCC was the first in the SOLINET Shared Collection packaged reorganization of the state educational system statewide centralized automated library by netLibrary. Logging onto LINCCWeb with began to be implemented. The Governor’s system in the world serving community a single user authentication step, readers gain 2001-2002 Budget Proposal signaled early colleges exclusively, this new system may hold access to both the e-books purchased from indications that future funding would be the potential to catapult Florida into the SOLINET and to those provided by CCLA. dependent upon a new standardized approach national limelight as a leader in linking to supporting libraries in higher education. lifelong learners in a one-stop, seamless, Extending Reference Service Public community colleges and universities “womb-to-tomb” information environment. The LINCC system has achieved a will be required to share a common library national reputation as being one of the best management system. CCLA and the Florida Dr. Carolyn Poole is Director of Library statewide networks in the country. LINCC Center for Library Automation (FCLA), Services at Chipola Junior College. libraries will soon expand their reach which serves the state university system, were nationally through participation in the alerted to work cooperatively in acquiring the Collaborative Digital Reference Service same software that can replace both LINCC (CDRS) sponsored by the Library of Congress and LUIS, the NOTIS system used by the Link to and OCLC.11 A virtual reference service that state university libraries. links libraries worldwide, CDRS allows Joint teams composed of library members to submit reference questions representatives from CCLA and FCLA were the world anywhere, anytime, and have them answered formed quickly last spring to investigate by subject experts via e-mail, Ariel, or fax. @ your library TM

12 Spring 2002 Florida Libraries PERSPECTIVE

NOTES 5 Brevard Community College Learning Resource Wide Web: http://cisit.santafe.cc.fl.us/~library/ Centers, “BILT: Brevard Information Literacy virtual/florida.htm. 1 Larry J. Warford, “Funding Lifelong Learning— Tutorial” [online]. [Accessed January 2002]. 9 J. Richard Madaus, “Executive Director’s A National Priority,” Community College Journal Available from World Wide Web: http:// 73, n. 3 (Dec./Jan. 2002): 15-18, 23. Message,” Data_LINCC, (October 2001) web2010.brevard.cc.fl.us/library/bilt/; Indian River [online]. [Accessed January 2002]. Available from 2 Broward Community College University/College Community College, “Using the IRCC Libraries: World Wide Web: http://www.ccla.lib.fl.us/news/ Library, “Creating Effective Library Assignments: A Tutorial” [online]. [Accessed January 2002]. obtober2001_datalincc.pdf. A Guide for Faculty” [online]. [Accessed January Available from World Wide Web: http:// 2002]. Available from World Wide Web: http:// www.ircc.cc.fl.us/learnres/libsrv/libresrc/tutorial/ 10 Ibid., 2. exodus.broward.cc.fl.us/InfoLit/libassign.html; library.html. 11 Library of Congress, “Collaborative Digital “Teaching Information Literacy Tools” [online]. 6 Valencia Community College West Campus Reference Service” [online]. [Accessed January [Accessed January 2002]. Available from World Learning Resources Center, “The Research 2002]. Available from World Wide Web: http:// Wide Web: http://exodus.broward.cc.fl.us/ Process: A Step-by-Step Guide” [online]. www.loc.gov/rr/digiref/about.html. InfoLit/tilt.html. [Accessed January 2002]. Available from World 12 Gulf Coast Community College Library, 3 Lake-Sumter Community College Libraries, Wide Web: http://valencia.cc.fl.us/lrcwest/ “Librarian on Duty” [online]. [Accessed January “Faculty Enrichment Workshops” [online]. process2.html. 2002]. Available from World Wide Web: http:/ [Accessed January 2002]. Available from World 7 Tallahassee Community College Library, “What’s /library.gc.cc.fl.us/contact.htm. Wide Web: http://www.lscc.cc.fl.us/library/ New at the Library” [online]. [Accessed January facultywork.htm. 13 State of Florida Senate Bill 1162 Second 2002]. Available from World Wide Web: http:// Engrossed, 8 May 2001, 47 [online]. [Accessed 4 Polk Community College, “LIS 2004 Introduction www.tcc.cc.fl.us/dept/library/ January 2002]. Available from World Wide Web: to Internet Research: Basic Course Information” whats_new.htm#database. http://www.leg.state.fl.us/session/index.cfm. [online]. [Accessed January 2002]. Available 8 Santa Fe Community College Library, “Virtual from World Wide Web: http://www.polk.cc.fl.us/ Reference Desk: Florida Resources” [online]. it/library/staff/chris/lis2004/bci.htm. [Accessed January 2002]. Available from World

Florida Libraries Spring 2002 13 PERSPECTIVE Reaching Out to Florida’s Spanish-Speaking Population

By Marla Alpizar and Patricia Presti County Library System has recently Many libraries offer story times or other “overhauled” its collection at the main library, programs for children in Spanish. Photos ith the release of the 2000 U.S. and placed an emphasis on building collections courtesy of Hialeah Public Libraries. Census figures, local governments for its 13 branch locations. W have been able to clearly review Of course, sizes of collection range the changing demographics of their regions. from a few dedicated bookshelves to No instance is more dramatic than the growth a permanent or rotation collection mix of the Hispanic population throughout Florida. (Tampa-Hillsborough County Public Roughly 2,700,000 Hispanics of all races now Library System) to a dedicated branch live in Florida, making up 16.8 percent of the of 60,000 items including reference, total population of the state. This figure is adult, youth, and children’s materials, up 1,108,000 (or 70 percent) from just ten in both print and electronic formats years ago. Cubans, Puerto Ricans, Mexicans, (Hispanic Branch, Miami-Dade Public Colombians, and Nicaraguans are the top five Library System). population groups, with immigrants from Acquisition of videos, audiobooks, Mexico increasing more than 125 percent. No and DVDs play a major role in longer found solely in the counties of South Spanish collections, as families use Florida, the state’s Hispanic population is these technologies for both growing exponentially, impacting the quality entertainment and education and quantity of services provided by local purposes. The West Palm Beach Public governments as a whole, and public libraries Library began circulating DVDs this in particular. past fall and has acquired almost 100 What has been happening in Florida’s titles as of October 2001. Not only libraries in the past year to reach this special does this meet a user need, but since population in their native language? This DVDs contain multiple language tracks, the article, based on an informal e-mail survey, library has economically bought one title for “The state’s Hispanic presents a brief overview of innovative both English and Spanish audiences. programs and services found throughout population is Florida public libraries during 2001. The Bilingual Reference Services growing information is shared in the hopes that public and Staff libraries can use these ideas locally to expand Libraries in south Florida, such as Miami- exponentially, their own offerings. Dade, Broward, Palm Beach County, and impacting the quality Hialeah have been meeting the challenge of Collection Development providing reference services in Spanish for and quantity of Materials in the Spanish language are one years. It may come as a surprise to learn that services provided . . . of the fundamental building blocks in making libraries in Clearwater, St. Lucie, Tampa- by public libraries.” the Hispanic community feel welcome in the Hillsborough, and Volusia County frequently public library and in the community at large. answer reference questions in Spanish. For many, holding a treasured book from their The provision of reference service in childhood within a Florida library is a very Spanish is inevitably tied to the recruitment emotional experience, and, for libraries, of bilingual library staff. As professional Spanish language computer instruction to purchasing these items is a very tangible way librarian recruitment continues to be an issue children’s story times. to make first connections with the community. throughout Florida, the addition of a bilingual Tampa-Hillsborough’s efforts to hire In regards to collection development, requirement to job postings further limits the Spanish-speaking staff at all levels have paid consideration has been given statewide by qualified pool of candidates. In spite of the off, with 5 percent of full-time staff now libraries of all sizes to obtaining a more challenges, public libraries wishing to provide fluent. A Spanish-speaking employee from reflective mix of Spanish language and reference services to Spanish speakers make the public relations department attends all bilingual materials. In Clearwater, for example, the effort. Kathy Boyes, Customer Relations outreach activities, and a Spanish reference a fourfold growth in the Hispanic population Manager in the Palm Beach County Library voice-mail account has been created for times since the last census resulted in increased System, acknowledges that “bilingual when reference staff is unavailable. Hialeah acquisition in the young adult area and the capability is a consideration when hiring new Public Libraries, serving a municipality which launch of an adult collection. Palm Beach staff” to assist in new initiatives, ranging from is 92 percent Hispanic, has been very

14 Spring 2002 Florida Libraries PERSPECTIVE

Library Web sites are increasingly offering Spanish-language interfaces, electronic databases, and other resources.

presentations, stories, poetry, art exhibits, music, dance, and cultural extravaganzas. Also noteworthy are informational programs that share critical information in Spanish, such as the free tax assistance and Below, Hialeah Social Security information provided at many Librarian and author, of the Miami-Dade Public Library branches. Lucia Gonzalez, is one of a growing number of ESL Literacy Programs bilingual librarians in There are many strong English as a Second Florida providing Language (ESL) library literacy programs services to Spanish- throughout Florida that are directed to speaking people. Spanish speakers. Efforts range from providing a place for English language and citizenship classes to meet (Miami-Dade’s Hispanic successful in this area out of sheer necessity, Branch and West Dade Regional Libraries) counting 83 percent of all library staff as to hosting ESL groups who use the Crossroads bilingual. Café video series to improve their English skills If the cost of hiring bilingual staff is an (Broward County and Lee County Libraries). issue, consider the example of Volusia County. The Three Rivers Regional Library in Mayo Since 1999, the Pierson Library has employed targets Spanish-speaking migrant families by an LSTA-funded bilingual staff member, providing homework help and volunteer working evening shifts to accommodate the tutors. The Lake County Library System area’s rising Mexican population. Besides estimates that its libraries have served 29 reference service, the staff member provides percent of all ESL literacy students in their informal translation assistance, elementary county through a new computer literacy lab school outreach, bilingual story times, and and tutoring in their Adult Literacy Program. other informational assistance that this special Traditional one-on-one tutoring for community demands. Several libraries have Spanish speakers is offered at Tampa- very successfully nurtured community Hillsborough County Public Library. During volunteers to offer computer training and the past year, Tampa-Hillsborough’s ESL assistance in Spanish. Literacy program grew as they trained 24 new facility visiting amongst themselves. Later ESL tutors in addition to the 30 current tutor- Programming for Spanish Speakers though, a youngster left and came back, student pairs. In contrast, Collier County Many Florida public libraries, including tugging on her dad’s arm, begging him to join Public Library’s Literacy program found group Miami-Dade, Volusia, Clearwater, Tampa- our reading group. The reading continued and instruction to work well. Collier provided a Hillsborough, Sarasota, and Palm Beach, offer the next time I looked up, to my surprise, regular “Cuentos” and even Summer Reading several dads sat holding a child or a book, Programs in Spanish. Broward County and and following along as they read, were their Hialeah even offer “Dial-A-Story” in Spanish. children.” Library staff have found that stories Other libraries, such as Leon County Public and materials in Spanish are what draw the “Roughly 2,700,000 Library, are beginning to bring in bilingual parents in, and so they have “made a point elements, such as the incorporation of Spanish of automatically handing out books to the Hispanics of all races rhymes into English story times. adults just before starting to read to the now live in Florida, DeSoto County Library targets Spanish- children.” making up 16.8 speaking migrant families at an outreach story Across the state, additional popular time at the Bon Secours Health Clinic. “[We programming targeting Spanish speakers was percent of the total are] seeing more fathers take an interest in incorporated into Hispanic Heritage Month population of the reading to their children,” comments Patricia (September 15 - October 15). The celebrations Sandate, the library’s Children’s Technician. were bigger than ever in 2001 with programs state.” “On one occasion several men were, like usual, in English and Spanish directed at every age out under the tree that is located close to the group. These included author visits, historical

Florida Libraries Spring 2002 15 Reaching out PERSPECTIVE continued from page 15

Library programs, such as this promotional efforts range from brochures and flamenco performance at the flyers in Spanish, to bilingual card drives, to Hialeah Public Library, often a strong Spanish language Web presence. feature Hispanic culture. Electronic Resources One of the most exciting advances in the area of Web-based library services to Spanish “In promoting users is the SEFLIN-sponsored mylibraryservice.org, a “virtual library” which library services provides simultaneous searching of the to a Spanish- consortium’s 25 member online catalogs, as speaking well as other selected Internet resources. Currently, searching Spanish-language population, it resources are supported on the English is critical to use interface, with links to both Yupi and CNNenEspañol.com on the Direct Search Spanish media to page. By Fall 2002, SEFLIN plans to launch spread the word.” the Spanish version of its portal, Mi Servicio de Biblioteca, as a natural extension of the project. This secondary rollout is key to ensuring increased library access in the region, as the need is high. Currently, in the area of “JumpStart” ESL class every Wednesday night. who prefer self-paced learning, Hialeah offers Broward, Miami-Dade, and Monroe counties, “It’s a challenge for the instructors, but CEI’s Essential Learning Systems reading 38 percent of the population is Hispanic, with somehow it works as an introduction to the software. To qualify, participants must make 68 percent of those being most comfortable library and our literacy program,” said Literacy a six-month commitment to work four days speaking Spanish. Coordinator Roberta Reiss. per week on their English skills. It is important to note that, while public Jacksonville Public Library’s Center for libraries throughout Florida are increasing Adult Learning (CAL) is greatly expanding Promotion of Spanish Library their library services to Spanish speakers, the its ESL Literacy program because of the effect Services promotion of such services via the Web in of Florida’s demographic trends. “Oddly In promoting library services to a Spanish- Spanish is limited. Many library sites list enough, from 1984 to 1998, less than twenty speaking population, it is critical to use information of special interest to Spanish English as a Second Language students Spanish media to spread the word about speakers in English only, or the information enrolled in CAL annually,” relates Sharon library services. “We send PSAs to the Spanish is provided so far within the Web architecture Hastings, Literacy Program Supervisor. “Today newspapers and radio stations,” shares Palm that it would be difficult to impossible for we have 120 ESL students in our program, and Beach County’s Boyes. “We have had an Spanish-only speakers to locate the page. between two and five students call each day article with photos describing all of the Currently, Broward County is one of the few to be added to the waiting list.” They also work services of the library places in the county’s libraries in Florida that provides a Spanish- in small groups so as not let shortages of most popular Spanish newspaper.” language interface for its catalog, though this bilingual tutors slow them down. “It is our At a minimum, many of the libraries is not promoted on the library’s main Web experience that many volunteer tutors are contributing to this article translate critical page. Users may toggle back and forth between reluctant to work with ESL students because library forms into Spanish. “When we noticed English and Spanish interfaces, and some they fear the language barrier. By pairing up the growing number of Hispanics in information on library services is provided in volunteers and having them work together Clearwater, we developed a bilingual library Spanish. The Hialeah Public Libraries Web with small groups of learners, everyone is more card application. This has made many patrons site includes Spanish language links comfortable and feels more supported,” very happy,” relates reference librarian (Bienvenidos) from the main library page; the continues Hastings. Georgina Ata. Most do much more. Palm Hialeah city site provides a link to Información Hialeah Public Libraries’ literacy program Beach Library promotes its Spanish collection en español on every page, with additional Leamos en Hialeah has addressed a shortage by distributing a brief annotated bibliography Spanish library links such as Clases de of volunteer ESL tutors recently by hiring of recommended Spanish materials. Pierson computadora, OINK! - El cerdito, and tutors. To help tackle its long waiting list of Library in Volusia County created a special Regulaciones de las Biblioteca. The City of ESL adults and to provide a solution to adults display devoted to books in Spanish. Other Clearwater does the same in its Servicios

16 Spring 2002 Florida Libraries PERSPECTIVE

Municipales home page. In addition, the St. Clearwater Public Library make a concerted Marla Alpízar is Director, Hialeah Public Lucie County Library System is maintaining effort to connect with their community by Libraries. a Spanish language mirror site, with an e- serving on the City of Clearwater Hispanic reference service attracting both local Council, and by working with other social Patricia Presti is Associate Librarian of Distance questions and information requests from service agencies such as the Pinellas County Learning, Reference and Instruction, Lynn Mexico, Argentina, and other countries in the Office of Workforce Development. As Dr. University, Boca Raton, FL. hemisphere. Any links to pages with English- Kathleen de la Peña McCook has observed, only text within the site are clearly labeled, it is through these civic and community Many thanks to all who provided information through and the amount of Spanish library service connections that libraries successfully grow telephone and email correspondence: Ondina information is quite comprehensive. Arrondo, Hispanic Branch, Miami-Dade Public beyond their walls to reach those who need Libraries; Georgina Ata, Clearwater Public Library Spanish language subscription databases them. System; Kathy Boyes, Palm Beach County Library are also starting to be visible on various public Second, talk with staff in the libraries that System; Wendy Breeden and Judy Buckland, Lake library Web sites. The Information Gateway are offering these services. The FLA Interest County Public Libraries; Carole Fiore, Mark Flynn, available through the Hillsborough County Group for Library Service to the Spanish and Sandy Newell, State Library of Florida; Bill Fritz, Public Library Cooperative provides an Southwest Regional Library, Broward County Speaking is another great place to start. The Libraries; Sharon Hastings, Jacksonville Public Library; Español link through which 21 databases newly formed Florida REFORMA chapter is Sean P. Hurley, Pierson Branch, Volusia Public Library (some full-text) and 17 selected Web sites are another. The chapter’s listserv, REFORMA- System; Shelia Kaufer, Sarasota County Public highlighted. Depending on the database, FL, is devoted to the topic of providing Libraries; Elizabeth Kenney and Patricia Sandate, Spanish text may be offered or, otherwise, DeSoto County Library; Janet Lorenzo, Tampa- Spanish language library services. Hillsborough County Public Library System; Charles Spanish searching may be supported, though Third, make services to the Spanish Mayberry, SEFLIN; Maria Mena, Leon County Public the results may be in English. speaking a key element in your strategic plan. Library; Kathleen de la Peña McCook, University of With the growth in these electronic Boyes relates how planning highlighted Palm South Florida; Roberta Reiss and Tanya Saldivar, resources, Spanish computer literacy and Beach County’s progress, as well as its goals, Collier County Public Library; Ed Werner, St. Lucie information literacy instruction has been County Library System; Ann Wunderlin, Gates “In the past few years many of our branches Foundation. provided. Last year, the Clearwater Public have also wanted to be able to provide services Library System provided ten-week sessions directly and to build up their collections, so References: several times a year in basic Internet and we have placed an emphasis on building the Microsoft applications. Because of growing Biblioteca del Condado De Broward. Broward collection, providing more programs, and County Library. [online]. [Accessed January 3, demand, Hialeah Public recently increased advertising to the Spanish-speaking members 2002]. Available from World Wide Web: the number of computer literacy courses in of our area….We are still in the early stages, http://www.browardlibrary.org/sremote.html. Spanish to three per week. The Broward and have a long way to go. However, we are Broward County Libraries Division Celebrates County Libraries offered an impressive 13 proud of what we have achieved to date. A Hispanic Heritage Month with The Bossy Gallito. different topics in Spanish in various branches, task force that was formed as a part of our [online]. [Accessed January 3, 2002]. Available from “Microsoft Word Para Principiantes, from World Wide Web: http://www.broward.org/ Long Range Plan in Fiscal Year 2001 had as lii07323.htm. Parte I/II/III” to “Cómo Preparar Un its goal to increase the circulation of Spanish Curriculum Vitae Efectivo Y Elegante”. materials across the system by 5 percent. In Census 2000 data for the State of Florida. [online]. Of course, much of these Spanish-language [Accessed January 5, 2002]. Available from World fact, circulation increased by 75 percent.” Wide Web: http://www.census.gov/Press-Release/ technology services would have been difficult Tanya Saldivar of the Immokalee Branch in www/2001/tables/redist_fl.html. to provide without the generosity of the Gates Collier County emphasizes, “The bulk of what City of Hialeah Library Division. [online]. [Accessed Foundation. The 1999 Florida Library Grant we do is insure that all of our services are January 3, 2002]. Available from World Wide Web: program resulted in 22 Florida libraries either available in both English and Spanish. None http://www.ci.hialeah.fl.us/library. purchasing or being granted a Spanish- of our library services are cut short due to a Computer Classes. Broward County Library. [online]. language model of the basic computer, and, language barrier.” [Accessed January 3, 2002]. Available from World two years later, the fruits of this donation are This type of commitment is the reason why Wide Web: http://www.broward.org/library/ classes.htm. most certainly being seen. public library services to Spanish-speakers have grown progressively throughout the state. “Cubans still largest Hispanic group, but others Planning for Spanish-Language catching up.” Daytona Beach News-Journal. May These examples demonstrate that with this 10, 2001. [online]. [Accessed January 5, 2002]. Services strong commitment to serve Spanish speakers, Available from World Wide Web: http:// How does a Florida public library and with a committed and talented staff, this www.news-journalonline.com/2001/May/10/ effectively provide services to its Spanish challenge can be met. FLA20.htm. speaking population? First, get to know this continues on page 18 population in your area. Librarians in the

Florida Libraries Spring 2002 17 Reaching out PERSPECTIVE continued from page 17

de la Peña McCook, K., “A Place at the Table: Available from World Wide Web: http:// Servicios Municipales. City of Clearwater. [online]. Participating in Community Building.” Florida www.miami.com/herald/special/news/census2000/ [Accessed January 3, 2002]. Available from World Library Director’s Conference. October 5, 2000. docs/088218.htm Wide Web: http://www.clearwater-fl.com/ spanish.html. Family Literacy. [online]. [Accessed January 3, 2002]. Library Services to the Spanish-Speaking. Sections Available from World Wide Web: http:// and Interests Discussion Groups. Florida Library Sistema Bibliotecario del Condado de Santa Lucia. dlis.dos.state.fl.us/bld/Literacy/About_Florida/ Association. [online]. [Accessed January 4, 2002]. [online]. [Accessed January 3, 2002]. Available Variety/Family_Literacy/family_literacy.html. Available from World Wide Web: http:// from World Wide Web: http://www.st- lucie.lib.fl.us/spanish.htm. Family Literacy Program. [online]. [Accessed January www.flalib.org/library/fla/01-02sections.html. 3, 2002]. Available from World Wide Web: http:/ LSTA Application, Mi Servicio de Biblioteca. “Top Five Hispanic Population Groups In Florida.” /www.lee-county.com/library/progserv/ssvcs/ Southeast Florida Library Information Network. Miami Herald. [online]. [Accessed January 5, literacy.htm. [online]. [Accessed January 3, 2002]. Available 2002] . Available from World Wide Web: http:// Florida Library Literacy Grant Application, Adult from World Wide Web: http://www.seflin.org/ www.miami.com/herald/special/news/census2000/ Literacy Project. Lake County Library System. usgov/LSTA-0102-SL.html. photoart/census0725fl.gif September 1, 2001. Mylibraryservice.org. Southeast Florida Library “West Palm Library goes high tech with DVDs.” The Florida Library Literacy Grant Application, So All Information Network (SEFLIN). [online]. Palm Beach Post. October 8, 2001. [online]. May Read. Jacksonville Public Library Center for [Accessed January 3, 2002]. Available from World [Accessed January 2, 2002]. Available from World Adult Learning. September 1, 2001. Wide Web: http://mylibraryservice.org/ Wide Web: http://web.lexis-nexis.com/universe/ . Hillsborough County Public Library Cooperative – News Fronts. “Jazz Harmony In Hialeah. Hialeah Information Gateway. [online]. [Accessed January Public Libraries celebrated Hispanic Heritage 3, 2002]. Available from World Wide Web: http:/ Month.” American Libraries. (January 2002): 36. /www.thpl.org/hcplc/ig/espanol.html REFORMA de Florida. [online]. [Accessed January “Hispanics fuel state growth.” Miami Herald. March 7, 2002]. Available from World Wide Web: http:/ 28, 2001. [online]. [Accessed January 5, 2002]. /www.lib.usf.edu/~borchert/reforma.html.

18 Spring 2002 Florida Libraries PERSPECTIVE Libraries as Cultural Heritage Institutions Linking Lifelong Learners to the World

By Kathleen de la Peña McCook connection with the full-range of our cultural distance learning opportunities that the public heritage. The provision of meaningful lifelong library is an important additional support for “The great cultural institution is formative learning opportunities through libraries formal learning. The long-range plan of the and collaborative. It assists the requires a broad understanding of the Florida Division of Library and Information construction of personal knowledge in continuum of adult experience. A recent Services includes as a strategic direction the handmade lives. It tends to illuminate the article on adult learning theory by Sharon B. facilitation of distance learning in public unanticipated possibilities of knowing and Merriam in New Directions for Adult and libraries.3 feeling latent in one life. It inspires and Continuing Education noted that today the extends the unpredictable reaches of adult learner is seen holistically; the learning Facilitating Free-Choice Learning personal knowledge and insight. It offers process is more about making sense of lives A great deal of adult-focused services in its users an array of guiding maps, lived than the systematic storage of information; public libraries is also in support of lifelong lives, and lived experiences.” and the context of learning is taking on greater learning which, according to The New 1 David Carr importance. Discerning this learning process Planning for Results “helps address the desire “The Promise of Cultural Institutions” in the context of public library services will for self-directed personal growth and Keynote Address assist librarians in developing programs that Conference on the 21st Century Learner enrich the individual and lead to new Institute for Museum and Library Services. Washington, DC discoveries of the self and the larger world. November 7-9, 2001 http://www.imls.gov/whatsnew/current Literacy Programs “We will be sp110701-1.htm Many librarians are working at the increasingly called beginning end of the learning continuum From Literacy to Free-Choice providing support for adult basic literacy, to develop ways to Learning English as a Second Language, family literacy, link learners with Librarians providing adult-centered lifelong and workplace literacy. Throughout the state learning through public libraries face a Florida’s public librarians have developed resources that considerable prospect in the range of services programs and written grants to support adult enhance required to accommodate the diverse needs new learners.2 This aspect of library service of adults. In Florida many adults lack basic is the foundation of adult lifelong learning understanding of English or literacy skills while others seek for all people of the state. By helping to expand our local cultural the population of new readers, Florida’s librarians open the way to provide heritage and the opportunity for enhanced learning cultural heritage of experiences. the world.” Supporting Academic Programs A broad range of public library

services for adults extends beyond 4 literacy. These include support for development opportunities.” A broader term students in formal education programs. than lifelong learning might be “free-choice While academic institutions provide learning,” often used to characterize learning resources to support curriculum and that most typically occurs while people visit areas of degree focus, it is more and museums or other cultural institutions, but more the case in this time of increased clearly fits library programs and services. Free- choice learning describes learning experiences which are non-sequential, self-paced, voluntary, non-linear, personally motivated Lee County librarian Mary Anne and involve considerable choice on the part Ullery works with students in the of the learner as to when, where, with whom, Crossroads Café ESL class. Photo and what to learn.5 courtesy of Lee County Public Examples of library services in support of Library.

Florida Libraries Spring 2002 19 Cultural Heritage PERSPECTIVE Institutions continued from page 19

Partnerships with organizations such as the Florida Humanities Council allow libraries to offer special programs, such as this portrayal of Florida author Marjorie Kinnan Rawlings by scholar /actress Betty Jean Steinshouer.

adult free- challenges and opportunities for museums academic and cultural communities have choice learning and libraries.7 remained apprised and active in its 9 include the Taking advantage of these “unprecedented development. For a global perspective, provision of challenges” means an expansion of the way librarians interested in cultural heritage books and we have thought about library services. The concerns might read the 1995 UNESCO other materials new alliances being wrought between libraries monograph, Our Creative Diversity: Report of organized in and museums provide an ever-expanding the World Commission on Culture and 10 the course of framework for developing opportunities to Development. general support each adult learner. Characterizing Librarians, largely at academic and collection development; sponsorship of book libraries as “cultural heritage institutions” research institutions throughout the United discussion groups; readers’ advisory services; broadens the panorama. States, have been active in digitizing exhibits; and support and participation in collections. The National Initiative for a reading festivals. The creation of locally Libraries As Cultural Heritage Networked Cultural Heritage (NINCH), the developed lectures or development of Institutions Coalition for Networked Information (CNI), partnerships with programs organized by the and the Digital Library Federation (DLF) are The characterization of libraries as cultural Florida Humanities Council, the American three of the primary organizations working Library Association Public Programs Office, heritage institutions is not yet widespread in to extend resources in digitized form.11 The the United States, although new emphases the National Endowment for the Humanities, role of public librarians in activating adult on cultural continuity as a means to develop or the Florida Center for the Book all extend learner use of these collections has still, the opportunity for lifelong learning of ideals of community are growing. For however, been minimally addressed. One 6 background it is helpful to refer to the communities served. innovative project in central Indiana, the UNESCO MONDIACULT declaration of New opportunities to support adult lifelong IUPUI University Library and Museums learners have been made available through 1982, which defined culture as “the whole Project, does demonstrate an active complex of distinctive spiritual, material, numerous projects that have digitized cultural connection to lifelong learners through public intellectual and emotional features that heritage resources. Public librarians who have libraries. 12 Two state initiatives, the North determined that support of lifelong learning characterize a society or social group. It Carolina-ECHO (Exploring Cultural Heritage includes not only arts and letters, but also is an important service response have many Online) project and Heritage-the Gateway modes of life, the fundamental rights of the new resources to support this goal. In addition to Colorado’s Digitization Projects, take a to carefully chosen local collections the human being, value systems, traditions and statewide approach to organizing a unified beliefs.”8 The U.S. withdrawal from UNESCO informed adult services librarian can link portal to multiple cultural heritage in 1984 has slowed the flow of intellectual lifelong learners to a networked cultural collections.13 heritage. exchange on cultural discussions, but Linking to Florida’s Cultural Libraries as Cultural Heritage Heritage Institutions In Florida librarians have been creative The quote at the beginning of this article “The new alliances and responsive to the need to protect and by Professor David Carr was from his Keynote develop access to Florida’s cultural heritage. Address at the Conference on the 21st Century being wrought Elaine Henjum has described the Florida Learner sponsored by the Institute for between libraries Heritage Collection, a cooperative university Museums and Library Services in November and museums initiative to digitize important source 2001. The Conference premises were: materials.14 The Florida Memory Project • Learning should be a community-wide provide an ever- provides a Web-based structure for primary responsibility. expanding records that illustrates significant moments in the state’s history, provides educational • Lifelong learning should be a continuum— framework for resources for students of all ages, and makes with formal and non-formal learning developing available collections useful for historical opportunities complementing one another research using original documents, and reflecting the realities of a new age. opportunities to photographs, and other materials from the • The potential for bold learning support each adult collections of the Florida State Archives.15 partnerships, embedded in America’s In the future, programs that make use of these communities, offers unprecedented learner.” resources in public libraries to link Florida’s lifelong learners to the state’s cultural heritage

20 Spring 2002 Florida Libraries PERSPECTIVE

This Spanish Land Grant Claim Survey Map, ca. 1818 was used to establish ownership of land in Florida after it became a territory of the U.S. The map and other images of Florida’s cultural heritage are available on the Web through the Florida Memory Project.

2 For an overview of literacy programs in Florida 11 All of these Web sites provide rich material for including programs at local libraries see “Florida thinking about the role of digitized cultural Library Adult and Family Literacy.” Bureau of heritage collections. The National Initiative for will provide examples of innovation. It is Library Development, Division of Library and a Networked Cultural Heritage (NINCH), hoped that program developers will write for Information Services, Florida Department of State. [online]. [Accessed December 17, 2001]. Florida Libraries. [online]. [Accessed December 10, 2001]. Available from World Wide Web: http:// Available from World Wide Web: http:// www.ninch.org/; Coalition for Networked dlis.dos.state.fl.us/bld/Literacy/literacy.html. Information. [online]. [Accessed December 17, Linking Learners to the World’s 2001]. Available from World Wide Web: http:// Cultural Heritage Also see Florida Literacy Coalition, Florida Adult www.cni.org/organization.html ; Digital Library Literacy Resource Center. [online]. [Accessed Federation. [Accessed December 17, 2001]. “When we consider our institutions as December 10, 2001]. Available from World Wide Available from World Wide Web: http:// dramatic stages or as provocative forums— Web: http://www.floridaliteracy.org/. Articles in www.diglib.org/dlfhomepage.htm. places where human beings present themselves the Fall 2001 issue of Florida Libraries also focused on basic literacy, workplace literacy, and 12 IUPUI University Library and Museums to each other, act to change their cognitive communities of learners. Community Project. [online]. [Accessed lives, perform the passion of their searches, December 17, 2001]. Available from World Wide 3 Florida Division of Library and Information Web: http://www.ulib.iupui.edu/imls/. frame their hopeful inquiries, tentatively assert Services. Access for All: Libraries in Florida’s Future their aspirations—we begin to understand that (Tallahassee, Florida, 1997), pp. 14-15. 13 North Carolina ECHO (Exploring Cultural we contemplate and preside over a place Heritage Online) [online]. [Accessed December 4 Sandra Nelson, The New Planning for Results 17, 2001]. Available from World Wide Web: where something essential and revolutionary (Chicago: American Library Association, 2001), 16 http://www.ncecho.org/; HERITAGE (Gateway to goes on.” p. 211. Colorado’s Digitization Projects) [online]. Activating the opportunity for 21st century 5 “Free-Choice Learning.” Institute for Learning [Accessed December 17, 2001]. Available lifelong learners to revolutionize their lives Innovation. [online]. [Accessed December 11, from World Wide Web: http://colorado in alliance with other cultural institutions will 2001]. Available from World Wide Web: digital.coalliance.org/gateway.html require creative innovations that take into http://www.ilinet.org/freechoicelearning.html. 14 Elaine Henjum, “Introducing the Florida Heritage account the growing digitized cultural heritage 6 Florida Humanities Council. [online]. [Accessed Collection: A Cooperative Digital Library December 16, 2001]. Available from World Wide Initiative,” Florida Libraries 43 (Fall 2000): 8-9. resources becoming available. It may be that Web: http://www.flahum.org/; Florida Center for See also the Florida Heritage Collection. [online]. access to these collections allows U.S. public the Book. [online]. [Accessed December 16, [Accessed December 15, 2001]. Available from librarians to revisit and affirm the “UNESCO 2001]. Available from World Wide Web: http:// World Wide Web: http://susdl.fcla.edu/fh/. For Public Library Manifesto” which includes www.broward.org/library/fcb/; American Library information about the cooperative university among key missions of public libraries,” Association, Office for Public Programs. [online]. initiative to digitize important source materials, [Accessed December 16, 2001]. Available from PALMM, (Publications of Archival, Library & promoting awareness of cultural heritage, World Wide Web: http://www.ala.org/ Museum Materials) see “about PALMM.” [online]. appreciation of the arts, scientific publicprograms/; National Endowment for the [Accessed December 15, 2001]. Available from achievements and innovations.”17 Humanities. [online]. [Accessed December 16, World Wide Web: http://susdl.fcla.edu/about.html 2001]. Available from World Wide Web: The events of September 11, 2001, in their 15 Florida State Archives. Florida Memory Project. http://www.neh.fed.us/index.html stark horror, demand that we, the golden [online]. [Accessed December 15, 2001]. billion, seek greater understanding of other 7 “Museums, Libraries and the 21st Century Available from World Wide Web: http:// 18 Learner,” Institute for Museums and Library fpc.dos.state.fl.us/memory/. cultures and ways of living. As public Services. [online]. [Accessed December 15, 2001]. librarians serving lifelong learners we will be 16 David Carr, “In the Context of the Possible: Available from World Wide Web: http:// Libraries and Museums as Incendiary Cultural www.imls.gov/whatsnew/21cl/21clintro.htm. increasingly called upon to develop ways to Institutions,” RBM: A Journal of Rare Books, connect and link learners with resources that 8 UNESCO. Culture and UNESCO. “Issues on Manuscripts and Cultural Heritage 1(2): 117. enhance understanding of our local cultural Culture and Development” as quoted from Mexico 17 UNESCO. Public Library Manifesto. [online]. heritage and the cultural heritage of the world. City Declaration on Cultural Policies, World [Accessed December 17, 2001]. Available from New sources of identity will be strengthened Conference on Cultural Policies Mexico City, 26 World Wide Web: http://www.unesco.org/ July - 6 August 1982 (MONDIACULT). [online]. 19 webworld/libraries/manifestos/libraman.html. as cultural heritages are understood. [Accessed December 15, 2001]. Available from World Wide Web: http://www.unesco.org/culture/ 18 Kathleen de la Peña McCook and Kristin Brand, Dr. Kathleen de la Peña McCook is a development/. “Community Indicators, Genuine Progress, and the Golden Billion,” Reference and User Services professor at the University of South Florida, 9 “Clinton Urges U.S. Reentry into UNESCO.” Quarterly 40 (Summer 2001): 337-340. School of Library and Information Science. January 16, 2001. U.S. Department of State, International Information Programs. [online]. 19 Kathleen de la Peña McCook, “Librarians as [Accessed December 15, 2001]. Available from Culture Keepers and Providers of Information,” Notes World Wide Web: http://www.ifa.de/infopool/ in Libraries: Global Reach—Local Touch edited by 1 Sharon B. Merriam, “Something Old, Something sources01/180101.html. McCook, Barbara J. Ford, and Kate Lippincott New: Adult Learning Theory for the Twenty-First (Chicago: American Library Association, 1998), 10 Century,” New Directions for Adult and Continuing Our Creative Diversity: Report of the World pp. 1-2. . (Paris: Education 89 (Spring 2001): 96. Commission on Culture and Development Unesco, 1995.)

Florida Libraries Spring 2002 21 FLORIDA READS New Florida Books for Children

father in a northern Florida motel shortly guides and suggestions for further reading. By Joyce Sparrow after his mother’s death. Rob has to face An index is included. the loneliness on many levels, including Somervill, Barbara A. Florida (Children’s With a grin I will admit that the first Florida at his new school. He befriends a classmate Press, 2001 ISBN: 0-516-22308-9 $29.50). book I read as a child was Carol Ryrie Brink’s named Sistine and their friendship This new book about Florida written for The Pink Motel, the adventure of Kirby and blossoms when they find a wild tiger caged students is part of the From Sea to Shining Bitsy Mellen and the “very pink” beachfront in the woods. DiCamillo is also the author Sea, Second Series. With sidebars, almanac motel their parents inherit from a mysterious of the Newbury Honor Book Because of facts, and listings of World Wide Web sites, great granduncle, Hiram. Only recently did Winn-Dixie, a fantastic story focusing on it provides a detailed overview of Florida. I read Marjorie Kinnan Rawlings’ Florida a girl and her dog, Winn-Dixie. The text contradicts itself by reporting on classic, The Yearling, even though I remember one page that the death toll from a copy on my family’s bookshelves during my Fogelin, Adrian. Anna Casey’s Place in the World (Peachtree, 2001 ISBN: 1-56145- Hurricane Andrew as 38, but then childhood. Children’s books about Florida, mentioning in another section that forty both fiction and nonfiction, provide 249-1 $14.95). Anna is a twelve-year-old who has become acclimated to the world people died when the storm struck. Details entertainment and information for all of Elian Gonzalez’s rescue off the Florida audiences. Here are some new Florida books of foster care in Florida. She and Eb, another foster child, share adventures and coast and his return to Cuba are included. for children that are suggested for purchase The 2000 presidential election is also in Florida public libraries. friendship while hoping to find a permanent home. Readers who enjoyed covered. An index is included. Picture Books Crossing Jordan, Fogelin’s earlier book dealing with racial tolerance, will want to For educators and parents Crane, Carol. Sunny Numbers A Florida read this, too. Counting Book, illustrated by Jane Monroe These two recommended books aimed at Donovan (Sleeping Bear Press, 2001 ISBN: Klima, Charlene H. Give Me Five (Brandylane, educators and parents focus on teaching and 1-58536-050-3 $16.95). Counting, adding 2000 ISBN: 1-883911-36-2 $12.00). This encouraging students to write. Carol York, and multiplying the creatures and features is an environmental tale of brothers who an elementary language arts supervisor for of Florida fill this colorful book. Notes are working to restore Lake Apopka, with the School District of Hillsborough County accompany the rhyming text to provide a twist that exposes the drug activity of a in Tampa has teamed with Tommy even more information about the places local gang. Thomason, Associate Professor and and activities that make Florida unique. Smith, Patrick D. A Land Remembered, student Department Chair of Journalism at Texas Christian University in Fort Worth, to London, Jonathan. Crocodile Disappearing edition in two volumes (Pineapple Press, 2001 ISBN: 1-56164-230-4 v. 1 Hb., examine the writing skills students need to Dragon, illustrated by Paul Morin succeed on writing achievement tests. Write (Candlewick Press, 2001 ISBN: 1-56402- $14.95; 1-56164-223-1 v. 1 pbk. $7.95; ISBN: 1-56164-231-2 v. 2 Hb. $14.95; on Target: Preparing Young Writers To Succeed 634-5 $15.99). A dazzling look at the On State Writing Achievement Tests activities of crocodiles living in southern ISBN: 1-56164-224-X pbk. $7.95). Smith’s perennial novel about the MacIvey family (Christopher Gordon 0-926842-98-6 paper, mangrove swamps. All readers will $14.95) recognizes the politics behind the appreciate the beautiful illustrations. has been abridged for student reading. A teacher’s manual is also available. practice of standardized writing tests, but Ryan, Susan Jane. Esmeralda and the Enchanted focuses on sharing techniques and strategies Pond, illustrated by Sandra G. Cook to develop extraordinary writers who can (Pineapple Press, 2001 ISBN: 1-56164-236- Nonfiction display their mastery of writing skills 3 $14.95). Esmeralda and her father cherish Sirvaitis, Karen. Florida (Lerner Books, 2002 anywhere, even on state achievement tests. their Saturday visits to the magical pond ISBN: 0-8225-4066-5 lib. bdg. $25.26; The slim book is outlined in a workshop in the Florida forest where they imagine ISBN: 0-8225-4144-0 pbk. $6.95). format enabling teachers and parents to make that dragonflies are fairies and gators are Complete with economic, political and lemonade of writing tests. The book includes fairy queens. Detailed illustrations add to physical maps and the details of the 2000 practical ideas for first creating good writers the delightful story. presidential election, this newly revised and and then empowering the writers to easily expanded second edition in the Hello USA succeed with all forms of writing, including Chapter Books series is useful for uncovering basic exams. In addition, Tommy Thomason has historical and environmental information written a separate book that will show DiCamillo, Kate. The Tiger Rising about the Sunshine State. The book instructors and parents how to encourage (Candlewick, 2001 ISBN: 0-76360-911-0; features an “All About Florida” appendix young writers to learn writing skills. Writer $12.99). Rob finds himself living with his with fun facts, timelines, pronunciation continues on page 23

22 Spring 2002 Florida Libraries SPOTLIGHT Product Review:1880 United States Census and National Index, complete record

By Miriam Gan-Spalding census place, the source information (both look for an individual anywhere in the Family History Library and National 1880 United States country. Unlike the Soundex system, which Archives microfilm reel numbers), and the Census and National indexes by the head of household, the 1880 page number, which is extremely important Index, complete record Complete Record CD-ROM allows a for verifying the transcribed information Available from researcher to search for any name, adult or with the source material. The individuals www.FamilySearch.com child, as well as allowing searches by fields in the household will be listed beginning Price: $49.00 other than name. with the head of the household and then The set is composed of 56 CDs, including spouse and children, along with each System requirements: the installation disc. The National Index (20 person’s relationship to the head (self, wife, discs) allows a researcher who is unsure of • Pentium® processor (or equivalent) daughter, etc.), sex, marital status, race, the location of an elusive ancestor to search • Windows 95, 98 or NT 4.0+ age, and birthplace by state. By checking the entire United States. This is a great step Details on the View menu, the additional • 8 MB RAM minimum (16 MB forward, as previously one would have to information for occupation and parents’ recommended) check every state individually. The U.S. birthplace will be displayed. Census (35 discs) is divided into seven • CD-ROM drive (4x minimum A minor drawback of this set is that regions: New England, Atlantic States, recommended) there are no detailed user instructions, Cumberland, Southern States, Prairie States, though there is a Help function, and • VGA monitor with 256-color- Great Lakes, and Western States. This technical support is available via e-mail, capable video card enables a researcher to concentrate a search telephone or mail. I did not have much • 8 MB hard disk space within a region for a family or individual, trouble figuring out the various functions, rather than using the National Index. This however. For the price, this is a very useful is especially helpful when searching for a resource that would be an excellent common name. Census records are among the most addition to any genealogy collection. valuable resources for American The National CDs are arranged in alphabetical order. Once you search and genealogy. They reveal a family at a Miriam Gan-Spalding is Archival select an individual in it, the program will particular place and time: a snapshot every Consultant in the Bureau of Archives and refer you to the correct Census CD. Upon ten years of individuals, parents and Record Management, part of the state opening one of the CDs, a search box pops children, neighbors and neighborhoods, Division of Library and Information up with a number of fields that may be filled the residents of rural areas and cities. Services. Census records from 1850 onward are in or left blank. The fields are divided into especially useful for genealogical purposes, the following groups: Individual, birth and as the names of all family members in a race (optional), birthplace (optional), and household were recorded with their ages, Census place (the region is automatically relationship to the head of the household, filled in). Under Individual, either the given and occupations, as well as other name or the last name, or both, may be filled New Florida Books for information. Most census records up to in. There is a check box to search for exact 1870 have been indexed; an indexing spelling. A researcher also has the option to Children system called Soundex was devised for the limit the search to males, females, or both. continued from page 22 use of the Social Security Administration The birth date or a five-year date range can be input, and race can either be specified during the Depression for the 1880 and to Writer: How to Conference Young Authors or all races can be searched. The country, later census schedules. Some researchers, (Christopher Gordon Publishers 0-926842-79- state, and county of birth can be specified, however, find the Soundex system X paper, $14.95) provides a process of as can the census place (by region, state, somewhat difficult to use. discussion and practice to coach young writers county, and city or town). This set of CDs (1880 United States to become confident and comfortable with Once an individual search has been Census and National Index, complete communicating meaning through writing. record) is a wonderful resource. It is a completed in a Census CD, a list of the results complete transcription of the 1880 United will be displayed on the top half of the screen, “Florida Reads” is compiled by Joyce Sparrow, States Census, and it also contains a while the bottom half will show details of librarian at the Juvenile Welfare Board National Index, enabling researchers to the currently selected individual’s household. The household information includes the Library in Pinellas Park, FL.

Florida Libraries Spring 2002 23 FLORIDA LIBRARY ASSOCIATION NON–PROFIT ORG. 1133 W. Morse Blvd., Suite 201 U.S. POSTAGE Winter Park, FL 32789 VOICE: (407) 647-8839 PAID FAX: (407) 629-2502 WINTER PARK, FL 32789 PERMIT NO. 185 Website: htttp://www.flalib.org Dated material — Deliver by March 11, 2002

Be a Part of the 2002 Scholarship Fundraiser

Each year at the conference a fundraising that you would be willing to donate? Debbi Dinkins (Stetson University) event is held to secure money for three $2000 [email protected] (386) 822-7179 scholarships to be awarded to deserving • Do you own a business or know someone students pursuing their degree in library who does? Gift certificates, tickets to Cammie Newton (Volusia County Public science. We need your help to make this year’s special events or theme parks, and coupons Library) [email protected] fundraiser, a Silent Auction, a success. for services are also needed. (386) 257-6037 Here are some ways that you can help: • Come to the Scholarship dinner and silent This is a great way to support librarianship • Are you creative? Do you make crafts, auction and bid on some of the items! in the State of Florida and help make sure that the Scholarship Fundraiser is a success! jewelry, or quilts? Do you have an item For more information or to donate an that you have made or a special collectible item, please contact: Student Scholarships Soliciting Award Nominations Available

Florida Librarians! The Florida Library • Friends’ Newsletter The FLA Scholarship Program is looking for a few good students. Three $2,000 Association’s Citations & Awards • Friends’ Membership Drive Committee is now seeking nominations in scholarships will be awarded at the 2002 the following categories. The deadline for • Friends’ Special Event Annual Conference in Daytona Beach to one most awards is March 1. The awards are • Friends’ Special Project USF student, one FSU student, and one for 2001, and will be presented at the 2002 minority student. • Intellectual Freedom annual conference. Details are available in The requirements are: Selected by the Intellectual Freedom the FLA Manual or on the FLA Website. Committee 1. Be a resident of Florida Individuals • Library Service Enhancement 2. Have some experience in a Florida library 3. Be admitted to USF or FSU library/ • Intellectual Freedom Note: Exhibit Award to be determined at Selected by the Intellectual Freedom FLA Conference. information science graduate degree Committee program • Outstanding Citizens Library Programs 4. Commit to working in a Florida library • Outstanding Legislators • Youth Services (Children’s)/ for a minimum of one year after Selected by the Legislative Committee Betty Davis Miller graduation. Selected by a special youth services- • Outstanding Trustee and/or Friend Application forms may be obtained from the oriented committee. Submission FLA Office. Send your request to: • Serials Librarian deadline February 1. Selected by a special serials-oriented Marjorie Stealey committee For additional information contact Florida Library Association Flossie Benton Rogers at [email protected] Groups 1133 West Morse Blvd., Suite 201 or by phone at (352) 746-9077. Winter Park, FL 32789 • Corporate Deadline: March 1, 2002