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TRUSTEE ANNUAL REPORT AND ACCOUNTS

The Guide Association London Et South East England

Known as

Girlguiding London Et South East England For the year ended 31 December 2015

The Guide Association London and South East England Region - Registered Charity No. 308268 O~ TABLE OF CONTENTS

Report of the Board of Trustees

Statement of the Board of Trustees Responsibilities 30

Independent Auditor's Report 31

Statement of Financial Activities 33

Balance Sheet 34

Statement of Cash Flows 35

Notes to the Financial Statements 36 ~ 0 ~ ~ 5 ~ ~ ~ ~ g ~ ~

Statement of Purpose

Girlguiding London B. South East England (Girlguiding LaSER) offers girls and young women quality girl-led guiding opportunities presenting challenge and adventure, which develop their potential and enable them to make a positive contribution to their community and beyond.

Governing Document and Constitution

The Guide Association London (s South East England ("The Region" ) is governed by Royal Charter and the powers of the Board of Trustees are set out in the Constitution as expressed under the Bye-Laws to the Royal Charter.

Public benefit

The Board of Trustees confirms that they have taken due regard to the guidance contained in the Charity Commission's general guidance on public benefit when reviewing the organisation's aims and objectives in planning future activities.

Organisation Structure

The Region is one of nine separately constituted areas of The Guide Association and as such an independent charity in its own right (charity registration no. 308268). The reports and results contained herein relate only to the operation of the Region and no other entity. The Region covers Kent; Sussex; Surrey; and the whole of Greater London, except the London Borough of Havering. The Board of Trustees is the decision making group for policy and management decisions. They are supported by three groups; the Operations Group, the Risk Group and the Steering Group.

The Region also includes two campsites: Chigwell Row, and Cudham Shaws and their associated 'Friends' groups. ~ ~ ~ ~ ~ ~ ~ ''I ~

Reference and Administration Information

The Board of Trustees

During 2015, the Board of Trustees comprised:

~ Chief Commissioner & Deputy Chief Commissioner (appointed Chair) ~ Trustee Treasurer & 1 Representative from the Operations Group & 2 County Commissioners representing the Steering Group & 3 places from Girlguiding LaSER membership who bring the skills required of the Trustee role at least one of these from the 18 to 30 age group ~ Chief Executive (non-voting)

The governance structure allows for the appointment of 2 external trustees. During 2015 none had been appointed. Recruitment took place during 2016.

The Chair is automatically the Chief Commissioner however she has it in her power to appoint another to sit as Chair. During 2015 the Deputy Commissioner, Carole Hardy, was appointed Chair of the Board of Trustees.

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Chair Carole Hardy Ex Officio 22 Jul 2016 Chief Commissioner Pip McKerrow Ex Officio 22 Jul 2016 Chief Executive Steve Scotland Non-voting Not applicable Treasurer Tracey Miller Elected 31 Mar 2017 Board Member Angela Purser Ex Officio - Operations Group 27 Oct 2016 Board Member Fiona Jackson Elected —Membership 20 Jul 2015 Board Member Janette Goss Ex Officio - Steering Group 20 Jul 2017 Board Member Jennifer Sibley Elected —Membership 20 Jul 2016 Board Member Lisa Mitchell Elected - Membership 20 Jul 2017 Board Member Mary Caven Ex Officio - Steering Group 20 Jul 2015 Board Member Sally Christmas Ex Officio — Steering Group 20 Jul 2016

Board Appointments

~ The Chief Commissioner was appointed by the Chief Guide of Girlguiding ~ The Deputy Chief Commissioner was appointed by the Chief Commissioner ~ The Trustee Treasurer was appointed under the old governance system by the Chief Commissioner ~ The Steering Group representatives were selected by their own county membership and appointed by the Chief Commissioner ~ ~ ~ Q ~

Board Appointments (continued)

~ The Lead volunteers who serve on the Operations Group were appointedby the Chief Commissioner ~ Elected members are Board appointments

Ex-officio members cannot exceed their 5 year term appointment on the Board. Elected members of the Board serve a maximum of 3 years with an option to extend for a further 2 years.

Elected member of the Board were selected based their skigs and experience. The Deputy Chief Commissioner's term of office does not extend beyond the finishing date of the Chief Commissioner's end date.

Induction and Training of Trustees

All trustees are supported on an ongoing basis with the needs of the groups and individuals being addressed. During the year the group received training on governance from Angela Miln, the Deputy Chief Guide from Girlguiding.

Other Governance Groups

The Board of Trustees was supported by three governance groups:-

The Operations Group

This group dealt with the day to day operations of the Region, that being both the region office, staff and campsites which are under the supervision of the Chief Executive, as weII as the volunteer operations of Guiding Development and Marketing Et Communications.

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I- ~ ~ Chair Pip McKerrow Chief Commissioner 11 Jul 2016 Member Angela Purser Head of Guiding Development 27 Oct 2016 Member Carole Hardy Deputy Chief Commissioner 11 Jul 2016 Member Kim Whltmore Head of Marketing B Communication 30 Sep 2015 Member Julie Lamer Head of Marketing R Communication 1 Oct 2015 Member Steve Scotland Chief Executive N/A ~ ~ ~ ~ ~ s ~ &'I ~

The Risk Group

This group has overseen matters pertaining to risk and internal controls. This included a review of the risk register, risk assessments for large scale events, including international trips and insurances.

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~ ~ Chair Tracey Miller Trustee Treasurer 31 Mar 2017 Member Caroline Davies Girlguiding Membership 31 May 2017 Member Debra Griffiths Girlguiding Membership 31 May 2017 Member Jeannine Monk Girlguiding Membership 10 Feb 2018 Member Lisa Mitchell Trustee 10 Feb 2018 Member Steve Scotland Chief Executive N/A

The Steering Group

The group informed decision making with the view of the membership at the core of its agenda.

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I- ~ ~ ~ ~ Chair Pip McKerrow Chief Commissioner 11 Jul 2016 Member Carole Hardy Deputy Chief Commissioner 11 Jul 2016 Member Steve Scotland Chief Executive N/A Member Sarah Little Chair of Trefoil Guild 4 Oct 2017 Members County Attended County Commissioners N/A Commissioners representing each of the 19 counties

Each group was able to invite experts to join their groups to inform discussions. Visitors had no voting rights.

Main office

3 Jaggard Way, Wandsworth Common, London SW12 8SG ~ ~ ~ ~ ~ 5 ~ i ' I ~

Professional Advisors and Consultants

The professional advisers and consultants during the year were as follows:

Bankers

~ National Westminster Bank, Wandsworth Branch, PO Box 8888, 98 Wandsworth High Street, SW184JZ

~ Virgin Money Savings, Jubilee House, Gosforth, Newcastle Upon Tyne, NE3 4PL

~ CAF Bank Limited, 25 Kings Hill Avenue, West Mailing, Kent, ME194JQ

Auditors

BDO, 55 Baker Street, London, W1U 7EU

Legal Consultants

~ Girlguiding: Bates Wells Braithwaite, 10 Queen Street Place, London, EC4R 1BE

~ Girlguiding London B South East England: Gullands Solicitors, 16 Mill Street, Maidstone, Kent ME15 6XT ~ ~ ~ s ~ ~ i ' I ~

Report of the Trustees 2015

Message from the Chief Commissioner

Girlguiding is the leading charity for girls and young women in the UK. Through fun, friendship, challenge and adventure we empower girls to find their voice, inspiring them to discover the best in themselvesand to make a positive difference in their community.

Over a third of girls and young women (aged 7 to 21 years) in London and the South East of England are involved in guiding, or have been in the past. We offer our unique guiding programme through our four youth sections: Rainbows (5-7 years), Brownies (7-10 years), Guides (10-14 years) and The Senior Section (14-25 years) enabling girls and young women to develop their potential whatever their ability or background. We continue to strive to offer new opportunities to a broad diversity of communities through our network of 14,377 trained volunteer Leaders.

Over the period 2012-15 our total membership, including all volunteers, increased from 76,707 to S0,353. 2015 was a year of overall stability in our volunteer and youth section membership. We have been delighted with the success of our Youth United funded projects (SIP and UYSAF) and the continued support of our experienced volunteers to grow guiding in hard to reach communities as well as our ongoing work in areas where guiding is well established.

Our Region events and initiatives have provided a range of exciting and stimulating experiences for our members to discover and grow as individuals, offering more girls and young women the opportunity to explore the challenges, adventure and fun of guiding.

We have built upon the extraordinary initial success of Growing Up Wild by developing further themed Paw Print activities and associated badges: encouraging a greater connection with nature in our young membership and inspiring more confidence in our volunteers enabling them to offer a wider experience of our natural environment to our girls and young women. Many successful associations have been made between local guiding groups and local branches of national organisations such as the National Trust, Woodland Trust and Wildlife Trust networks.

We have been delighted by the opportunities that we have been able to offer to our members through the development of partnerships with the RSPB and Generating Genius; supporting our core programme and adding additional specialised challenges in STEM (Science, Technology, Engineering, Maths) subjects.

We have continued to pioneer our inspirational, life changing international programme for The Senior Section members in LaSER by promoting learning and understanding of world cultures, personal challenge and self-development. Our ~ ~ ~ ~ ~ ~ i'I ~

ground breaking opportunities in 2015 sent girls on community projects to Ecuador, India and Vietnam, an international jamboree in California and the World Scout Jamboree in Japan. The feedback that we receive each year from trip participants, their parents and Leaders is testament to the value that we place on these experiences and more than justifies the funding contribution and volunteer time involved in the planning and preparation of our trips.

We remain committed to seeking the views of our young members and to keeping them at the forefront of our decision making. Our 2 new representatives to Girlguiding's Council are members of The Senior Section who have devised a communication system to elicit views of members from across all our youth sections, in order to ensure that they truly represent the views of our young members at Region and National decision making levels. Our Girlguiding LaSER Champions programme has continued to empower our members to have a voice, spearheaded our organisation in the public arena and challenged the way we portray ourselves to the outside world.

This, the 2015 Annual Report, will be my last as Chief Commissioner for Girlguiding LaSER. It has been a truly amazing experience, brim filled with personal adventures and challenges, a 5 year journey that I will never forget and one that I am extremely honoured to have been given. All that has been achieved in the past 5 years has been as a result of superb team work from our dedicated and enthusiastic volunteers and supported by our staff team.

The energy, knowledge and skills of our volunteers form the life blood of our organisation; without the time, care and understanding that they give to our young members we could not offer the exciting and stimulating programme that we do. Together with our Trustees I would like to take the opportunity to thank each and every volunteer in Girlguiding London Is South East England for all that they give to enable our girls and young women to discover and grow.

Pip McKerrow Chief Commissioner ~ ~ ~ 5 ~ ~ ~ 'I ~

From the Chair

201 5 was the first full year of operation of the new governance and organisational structures. With the recruitment of a Chief Executive and new staffing structure, Girlguiding LaSER was well placed to meet the challenges of delivering good guiding to its members.

Our Strategic Plan, developed in 2012 concluded in December 2015 with many significant achievements as well as areas to develop for the future. Following widespread consultation with Trustees, all governance groups and members, a new Strategic Plan was approved by Trustees on 20'" March 2016. This plan is built on the themes of Girlguiding's own strategic plan — "Being our Best" and points the way forward for Girlguiding LaSER for the next 5 years.

201 5 saw the conclusion of our review of our Camping and Outdoors Centres. Again consultation with our members regarding our three sites in Chigwell, Cudham, and Paxmead, Shepperton, resulted in a decision by Trustees to retain one site, Cudham Shaws, for future development. The riverside base at Paxmead was taken over by Girlguiding Surrey West; a County within our Region; and continues to offer boating and water activities for all our members. A last minute agreement with Trust for London, owners of the Chigwell site, has allowed us to have continued use of the site for our members for a further two years until December 2017.

Trustees have taken the decision to withdraw from the Pension Trust given the unknown future liabilities. A new staff pension scheme will be available from early 2016.

Members of the Board of Trustees have continued to gain in experience and skills as this new structure has been embedded. The Board has had external training and has reviewed the skills set as changes in membership approach with the appointment of a new Chief Commissioner and team. A review of the new governance was started at the end of 201 5 and will be completed in 2016 when recommendations will be taken to the Board for approval and action.

I step down as the Chair of the Board of Trustees at a time of exciting new challenges for our girls and leaders. I would like to thank Pip and all the Trustees for their support and commitment to the region over the last 3 years.

Our Trustees are pleased to present this report showing our performance against the six strands of our Strategic Plan; Opportunity, Influence, Voice, Action, Organisation and Support.

Carole Hardy Deputy Chief Commissioner Chair Board of Trustees

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Achievements and performance during 2015 against our objectives

AIM 'I: Opportunity

By 2015 we will have increased our membership by inspiring and supporting adult volunteers, girls and young women to grow quality guiding at a local level to offer more opportunities to girls.

This year has seen a slight dip in membership figures. Due to this, we have not met our target as stated above. However this comes after three years of steady growth in membership for Girlguiding LaSER. During this time we have increased our membership by encouraging our adult volunteers, girls and young women to grow guiding at local level culminating in more opportunities for girls. This activity will continue into the future.

LaSER Total Membership 2015 LaSER Adult Membership 2015 81,000 16,000

80,000 14,000 12,000 79,000 L 10,000 E E 78,000 8,000 0 77,000 6,000 ,I 76,000 2,000 75,000 Total Membership Adult Volunteers 80,418 ~ January 14,414 ~ December 80,353 ~ December 14,377

LaSER Young Members 2015 40,000 35,000 30,000 25,000 E 20,000 15,000 0 10,000 5,000 0 Senior Rainbows Brownies Guides Section /Youn 8 Members ~ January 12,105 33,511 19,260 4,051 ~ December 12,956 33 111 18,631 4, 155 ~ ~ i'g ~

Growing Guiding event and County grants

Girlguiding LaSER received two grants in July and November 2015 of E5000 each from Girlguiding (one jointly funded by the People's Postcode Lottery). The first grant allowed the Region to deliver two events as part of our Community Roadshow. These took place at Chrisp Street market, in the London Borough of Tower Hamlets, and Stratford Westfield shopping centre in the London Borough of Newham.

The 'roadshows' gave us an opportunity to target specific areas in London to recruit new volunteers and girls who were interested in joining Girlguiding LaSER. At each shopping centre our promotional 'Join Us' video was broadcast over 500 times, seven days a week. The team working at the 'roadshows' were readily available to answer any questions, hand out information and sign up future volunteers and girls via our Join Us system.

This enabled us to attract and recruit new volunteers, and girls, as well as providing a platform for community engagement. We completed the project in September and around 700 potential volunteers and girls registered on Join Us. Supported by a Growing Guiding grant from Girlguiding and the People's Postcode Lottery, we will be hosting a Growing Guiding Ideas Day in March 2016. Our aim is to support and inspire members by a range of innovative Growing Guiding ideas; to hear directly from volunteers and Development Workers who have delivered successful projects; to share their questions and challenges and have some time for them to consider their next steps after the event.

Alongside the Ideas Day, the Region will launch a County Growing Guiding grant scheme. Each County will be invited to apply for up to E200 to kick start a new idea or activity following the event day, which must be delivered by 1 September 2016.

Development Work

It has been another exciting year of trying new ways to grow our membership in the Region. A grant from the Cabinet Office - the Uniformed Youth Social Action Fund - helped fund two part-time Development Workers in Kent East and Kent West Counties. The project targeted Growing Guiding in areas of deprivation- encouraging more children and young people to get involved in social action.

To date the project has supported eight new units to open or to re-launch due to small numbers of girls - with more to open before the project closes in 2016. ~ s ~ ~ ~ ~ ~ i' ~ ~

So far, over 20 new adult volunteers have been recruited and over 150 places have been created for girls and young women to join us for the first time or continue on their guiding journey.

Our Region Development Workers have been evaluating a diverse range of tools and techniques to help us grow. Work has included: trialling online volunteer recruitment and community platforms; piloting new press templates to help us shout out about our fantastic opportunities; developing resources (such as a schools leaflet) to help us engage new communities; supporting local volunteers to plan for growth, run events and welcome new members; as well as linking up with a wide range of exciting partner projects - such as the National Citizenship Service (NCS) and Women of the World Festival.

We are looking forward to sharing the learning and resources developed through our development projects at a variety of regional/local events as well as more widely in 2016. ~ s ~ ~ ~ ~ Oi'g ~

AIM 2: Influence

By 2015 we will have decision-making processes region-wide that are actively influenced by the views and opinions of our young members.

We have continued to request feedback from our members through various media, including our internal publication Raspberry Ripple, and post event evaluations to ensure we have delivered the events our members would like, as well as ensuring that Good Practice has been shared. Social media has been integral when we have consulted with specific groups of members through the use of dedicated Facebook pages for the Girlguiding LaSER Champions, Marketing and Communications volunteers and for members of The Senior Section who have previously taken part in Region international opportunities who wish to be involved further in the Region's activities.

The Senior Section Spectacular

The Shaping of our Region plans to celebrate The Senior Section Spectacular year was heavily influenced by our members. We launched a termly e-newsletter specifically for The Senior Section which gathered their views on plans for the celebrations as well as to keep them fully up to date about how they could be involved. We appointed a pair of dedicated Marketing and Communications volunteers to ensure that all news about The Senior Section Spectacular from outside of the Region was cascaded to our members and that information about our key Region event reached other Regions. We also carried out a postal mail out to every member of The Senior Section to mark the launch of the Spectacularyear.

Working with our Ambassadors

This year we actively grew our engagement with our Region's Ambassadors and brought them closer to our planning and delivery of activities. Adventurer Sally Kettle continued her exciting 'Rowed Trip' around many of the Region's units which engaged girls in her adventurer badge allowed her to share her stories of rowing the Atlantic Ocean. She made her Girlguiding Promise, and went on to support wider Girlguiding activities which included speaking at Queen's Guide presentation events and will be taking her ocean rowing boat to inspire girls at Spark, The Senior Section Spectacular 2016 national launch event.

In addition to Ambassadors Sally Kettle and former Chief Commissioner Anne Hudson, we welcomed Kate Lymer - former Mayor of Bromley and Kathleen Murray

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— business development specialist and STEM champion. We began to work closely with our Ambassadors to ensure they felt confident and equipped as advocates for Girlguiding LaSER and to support them to contribute to forthcoming events and progra mmes. ~ ~ J ~ ~ ~ ~ i ' ~ ~

AIM 3: Voice

By 2015 we will have developed a recognised brand used consistently and appropriately by all members, to unite all our members in a co-ordinated delivery of Girlguiding and Girlguiding LaSER key messages.

Girlguiding LaSER Champions

Girlguiding LaSER remains committed to giving girls and young women a voice. We have ensured that our number of Girlguiding LaSER champions remains at seventeen following two recruitment rounds in the past year. The Girlguiding LaSER Champions are outstanding members aged 16-26 from our all over the Region who are involved in regular guiding and are Ambassadors for all the things we do in Girlguiding LaSER. They are also the campaigning arm of our Region and they play an important role in promoting the four key messages of Girlguiding. They create, plan and deliver campaigns about issues they feel passionate about and represent Girlguiding LaSER at events across the Region.

The group will launch the Keep Safe campaign to coincide with Safer Internet Day in February 2016. This resource raises awareness of the internet, particularly amongst our young members, but can be used with any section. It focuses on the positives of internet use, yet covers how to be safe, and the precautions which can be taken to ensure young members are using the internet appropriately. The Girlguiding LaSER Champions are currently working on their second campaign which will also reflect Girlguiding's annual Girls' Attitudes Survey results to be launched in 2016.

Parliament week

Reflecting Girlguiding's national Girls Matter campaign, Girlguiding LaSER remains a partner of Parliament Week. Parliament Week is a programme of events and activities that connect people across the UK with Parliament and democracy. In 2015, we encouraged units to deliver democracy-related activities in their meetings to celebrate Parliament Week. There was a badge for girls to gain for doing their activities. All the unit had to do was send in some photographs or Tweet about their experiences. The Girlguiding LaSER website hosts a specific page tailored to Parliament Week activity ideas which are directly linked to the Girlguiding programme, for all sections to take part in.

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Aqua News

In 2015 we launched Aqua News, a special e-newsletter dedicated to The Senior Section which was led by a member of The Senior Section. The termly news aimed to ensure that all members of this section were aware of opportunities relevant to them and also called for them to submit their own articles and stories. The newsletter will continue to be piloted during The Senior Section Spectacular year, 2016, with a view to extending this if members feel it has been valuable.

Shout Out about Girlguiding

We launched a new training in the Region aimed to refresh members' knowledge of Girlguiding's key messages and equipped participants with confidence to speak about the benefits of Girlguiding to anyone they meet. Shout Out about Girlguiding was designed at National level but was available for members with a Marketing and Communications specialism to deliver in their local areas. We delivered the session to the County Marketing and Communications team which equipped them with the tools they needed to share the training in their Counties. The Girlguiding LaSER Champions took part in a Shout Out workshop, and in 2016 we have plans to share this with Girlguiding LaSER's Ambassadors too.

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AIM 4: Action

By 2015 we will consistently deliver a good quality, age appropriate, relevant programme offering action, challenge and adventure.

Throughout 2015 we continued to build on our new Region initiative, Growing Up Wild. The first eight Paw Print badges were very popular with girls and leaders alike. They provided a vehicle to enable and encourage members of all ages to explore and enjoy the outdoors, and to go on to expand their interests further with associated areas of the Girlguiding programme. In September the second set of eight Paw Prints were launched and at the end of 2015 an extra Paw Print "Growing Up Wild wi th Snow & ice" was launched, just before the small flurry of snow arrived in a few areas of the Region. Over 73,000 Paw Print badges were sold during 2015 - that represents almost every single one of our members enjoying additional activities in the outdoors. In the autumn of 2016 the final set of eight Paw Prints, which are currently being developed, will be launched.

We held two 'Growing Up Wild' workshops, which enabled 49 adult volunteers to learn skills that they could then take back and share with members of their units. We also held a bird trail in partnership with the RSPB where 56 of our members were able to go bird spotting at Brockhill Country Park in Kent and we then further built on the theme of 'Growing Up Wild' by launching a formal partnership with the RSPB. We are delighted to have an RSPB Youth Participation Officer working with us part time for the next three years to develop and provide even more opportunities to explore the outdoors.

In contrast, we also launched a partnership with Generating Genius, a charity who specialises in promoting and providing opportunities for young people to develop and pursue their interests in all aspects of STEM (Science, Technology, Engineering and Mathematics). Our partnership primarily focussed on Technology. We ran a pilot residential where 29 Guides spent the weekend creating concepts that could be solved by technology and then developing a digital marketing plan. They also had the opportunity, in small groups, to interview a number of inspiring women who have built successful careers in a variety of STEM related jobs and businesses. The success of this weekend has led to further weekends being run for more Guides in 2016.

Other events in 2015 included 'Spotted at Cudham', a family camp for members and their families, walking weekends for adult volunteers and 'ROARS', an activity weekend enjoyed by 127 adult volunteers and Trefoil members, which enthused and inspired a number of I eaders to take their units on similar activity weekends. ~ ~ ~ ~ ~ 5 ~ &' ~ ~

As a Region we provided 20 volunteers who helped at the Commonwealth Observance service, 12 volunteers who helped at the Festival of Remembrance and 88 volunteers who helped at the Big Gig, a 'pop concert' exclusively for Guides and members of The Senior Section at Wembley Arena.

The Region International trips for members of The Senior Section provided life changing experiences and opportunities for all of the 46 participants and 14 Leaders who took part. There were service project trips to Ecuador, India and Vietnam, and one group took part in a Jamboree in California. We also had two Patrols, each of 9 participants aged 14-18 and one Leader join with the Scouts to attend the World Scout Jamboree in Japan.

To enable Commissioners to gain and expand the skills required for their roles, we held three Training and Induction days for Commissioners across the Region - 45 new Commissioners attended the Induction Training and 48 Commissioners attended the Commissioners' Training.

Other Trainings for our adult volunteers included Safe Space Training for 17 adult volunteers, Travelling Abroad Training for 26 adult volunteers and Trainings in all aspects of the Duke of - Edinburgh Award Induction, How To Train and Supervisor- for 25 adult volunteers. We also held a Region Networking Day where 141 County Advisers were able to meet with their peer group and their Region counterparts for meetings and Training sessions.

The Trainers in our Region are constantly striving to ensure that volunteers receive quality Training by maintaining and building on their own knowledge, skills and areas of expertise. In April, 49 of our Trainers attended the National Trainers' Conference, eight of whom were also involved in delivering some of the sessions and in October, 67 of our Trainers attended the Region Trainers' conference weekend.

During 2015, our Trainers and Prospective Trainers delivered an incredible 1,794 hours of Training to 861 Brownies, Guides and members of The Senior Section (for sessions such as 'Learning to Lead') and to 8,293 adult volunteers. This included 200.5 hours of Safe Space Training and 222.5 hours of 1"Response Training.

At the end of 201 5 we have 2 adult volunteers who are Becoming A Trainer (BATs), 9 Prospective Trainers, 77 Trainers, 26 Tutors and 13 Reviewers - this includes 1 returner, 5 Trainers that have completed the Training Qualification, 6 new Tutors and 2 new Reviewers. During the year 12 of our Trainers completed additional Training Modules, further expanding the areas in which they can deliver Training.

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AIM 5: Organisation

By 2015 we will have reviewed structures and processes to establish a more responsive and flexible style of organisational leadership.

Governance Structure

2015 was the first full year of the operation of the new governance structure agreed in 2013. The Region has now fulfilled the remit for a Trustee Board for strategic, financial and risk accountability, which allowed County Commissioners to represent their Counties at the Steering Group and Operations Group to deliver the strategic plan.

Evaluation has been ongoing since the commencement of the new structure as a result of which the Board agreed to abolish the Properties and Campsite Group during 2015. A formal review will be undertaken in 2016.

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Chair: Chief Commissioner (unless delegated)

- ~ ~ . ~ ~ ~ ~ ~ ~ ~ Commissioner Chair: Chief Commissioner Chair: Chief Chair: Trustee )reasurer (unless delegated) (unless delegated

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AIM 6: Support

By 2015 we will continue to be in a stable financial. position to support the charity's statement of purpose and objectives.

Girlguiding LaSER continued to be in a stable financial position during 2015 in terms of the underlying income and expenditure. The net change to reserves was a decrease of E89,866. This was mainly to fund the buy out of money purchase pension scheme with the Pensions Trust (see note 19 to the accounts). This amounted to E94,879.

Campsites

Following a comprehensive review of the operation of the Region's campsites in 2013, notice was given to Trust for London regarding relinquishing Chigwell Row Outdoor Centre by December 2015. Following further negotiations with Trust for London, Girlguiding LaSER was offered highly advantageous terms to continue in occupation of the site for two years and thereby continue to offer the girls outdoor fun and adventure.

A Working Group was established to develop an Action Plan for the development of Cudham Shaws Outdoor Centre. This is now underway and will offer girls new and exciting opportunities for the future. We also secured E5,000 from the Friends of Cudham, whose continued support and commitment we are eternally grateful. In addition the Steering Group ' recommended and the Board agreed that the funds obtained from the Big Gig' should be invested in Cudham to provide new equipment and activities for the girls.

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Looking forward

Being our best in Girlguiding LaSER - Girlguiding LaSER's Plan for 2020

Being our best is Girlguiding's Plan for 2020. Girlguiding LaSER has charted a course for the next five years that will enable our Region to make its own unique and special contribution to Being our best.

Being our best in Girlguiding LaSER has been built upon an extensive and creative consultation process carried out during the summer of 2015. The consultation allowed us to get the views and input from a wide cross section of our membership, creating our priorities that would support and complement the Girlguiding Strategic Plan, be relevant, and resonate throughout Girlguiding LaSER. Every member should be able to see her part in the plan, and contribute to the priorities of Girlguiding LaSER by being their best.

Our Vision

To give every girl the opportunity to gain life changing experiences that enable her to discover the best in herself and make a difference in the world.

Our Mission

We will: ~ deliver challenging and fun programme of activities that offer new experiences ~ ensure our leaders and volunteers receive excellent training and support in order to give inspirational leadership, and deliver quality programmes that enable girls to gain new skills, confidence, and discover the best in themselves.

Our Values

Fun, Challenging, Caring, Inclusive, Empowering, Inspiring

Strategic Objectives and Delivery

Excellence

Programme - Girlguiding LaSER will deliver, and work with other organisations to carry out, a range of quality programmes that are fun and challenging for girls.

Leadership - We will give our volunteers the support and materials to be inspirational Leaders and deliver safe and engaging programmes

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Access

- Appeal We will increase our membership by inspiring and supporting adult volunteers, girls and young women from all backgrounds to get involved, and grow quality guiding at a local level.

Voice

Influence - We will arrange an annual membership survey to make sure that our programme and direction is actively influenced and shaped by the views and opinions of our young members

Social Action - Girlguiding LaSER will promote and support social action that has a positive impact on communities both locally and internationally.

Capacity

Finance - The Board of Trustees and management of Girlguiding LaSER will manage our assets and financial resources in a planned professional way

Governance - We will have effective structures and decision-making processes

Processes - We will have processes and systems in place that are fit for purpose and change with our needs

Staff - We will employ and develop staff to ensure we have the skills and abilities to deliver our ambitious agenda. Girlguiding LaSER's Strategic Plan will be further developed to deliver Girlguiding's new initiatives:

~ new programme for all sections ~ quality of provision ~ membership systems

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Review of the Financial Position

The financial statements annexed to this report are those of the Region's and reflect the activities it undertakes. Counties, Divisions, Districts and Units are responsible for their own finances.

Statement of Financial Activities (SOFA)

Incoming and outgoing resources for the year are detailed in the SOFA. Net incoming resources for the year amounted to E1,183,417 (2014: E1,372,008) and net outgoing expenditure amounted to E1,308,765 (2014: E1,579,845). Income and expenditure varies from year to year mainly depending on the charitable activities and events held by the Region. The net outgoing resources for the year amounted to E125,348 (2014: E207,837).

The main sources of income for the Charity were from:-

1. Membership subscriptions, where the underlying subscription payable by members increased by 50p, E508,252 (2014: E385,221) 2. International activities, when additional trips were run in the year, E258,293 (2014: E163,685) 3. Income from our campsites E223, 186 (2014: E221,176). In 201 5 we ran two sites and in 2014 three sites. 4. There were fewer 'programme' large scale events in 201 5 versus 2014 E79,614 (2014: E375,100). 2014 being the year LaSER celebrated the Big Brownie Birthday by hosting a large scale event for members at Butlins.

The main expenditure on charitable activities comprised:-

1. Staff costs E500,815 (2014: E381,367) 2015 included a one off paymentof E94,879 to settle the old money purchase pension scheme, see note 19. 2. International trips (including share of support costs) E430,321 (2014: E250,488)

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INCOME

Girlguidino ANGLIA 2014 430,400

Girlguiding LaSER 2014 375,100

Rlml

EO ESOO, OOO E I, 000,000 E1,500,000 E2, 0OO, OOO

~ 5ubscriptions Donations ~ Campsite shops Et other trading income ~ Rental income ~ Fundraising events by Friends' groups ~ International activities Grants Programme Er training activibes ~ Campsites - activities ~ Exhibition trailer ~ Investments income

EXPENDITURE

Girlguuhng ANGLIA 2014

Girlguiding LaSER 2014

Girlguid1ng LaSER 2015

CO 6200,000 6400,000 C600.000 COOO. OCO EI.OOO. OOO Cl.200.000 CL460.000 C1,600,060 E1,600,000

~ International acttv1ttes ~ Grants payable ~ Programme Et training activities Marketing Et publicity

Income and expenditure for 2015 and 2014 have been benchmarked against the 2014 performance of another Girlguiding region - Anglia region. The result of Girlguiding Anglia will also vary from year to year depending on the programme that was run in the year. The nature of our campsites also differ with Anglia operating one large site Hautbois.

Balance sheet

The total net assets for the year decreased by E125,347 in 2015 compared to last year. In 2014 they were E1,585,910 and in 2015 they were E1,460, 563. Most of our assets are held in cash in interest bearing accounts. The closing cash balances were E1,092, 142 (2014: E1,088,354).

25 ~ a ~ a ~ Lies' ~ ~

Statement of Cash Flows

The closing net cash flow position remained stabled at the end of 201 5 being E1,092, 142 versus the prior year (2014: E1,088,354).

Reserves policy

Free reserves represent the working capital of the Region and are available to support short and medium term objectives and to safeguard against unexpected decreases in income. The Charity Commission defines free reserves as 'income which becomes available to the charity and is to be expended at the Executive Committee's discretion in furtherance of any of the charity's objectives, but is not yet spent, committed or designated'.

The Board of Trustees adopt a risk based approach to the Reserves Policy.

1. Identify specific risk and create a designated fund for such risks. 2. Protect against an unforeseen reduction in income by retaining 6 months' worth of running costs

Allow 25K of annual running costs to take advantage of un-forecast opportunities or expenditure

The Board of Trustees, with the support of the Risk Group, reviewed the Reserves Policy during the year to ensure that it fully reflected the needs of the Charity.

The reserves held by LaSER should be:

Running costs (Administration, Establishment, Finance andPayroll) 494,686 459,033

6 months of running costs 247, 343 229, 516 25% of running costs for unforeseen eventualities 123,671 114,758 Total reserves to be held 371,014 344,274

The reserves held by LaSER were:

Total General Reserves at year end 679,478 541,291 Less Fixed Assets in General Reserves -177,523 -181,793 501,955 359,498

26 Reserves policy (continued)

Actual free reserves held at the end of 2015 were E501,955 (2014: E359,498). The increase in free reserves was mainly driven by the release of a designed fund of E100,000 which was set aside for Chigwell Row dilapidations. This provision was no longer required following the new agreement. The Board of Trustees are currently developing strategic plans to invest further to the benefit of the membership. Designated Funds

The specific uses and needs met by the designated funds are Notes detailed separately in to the financial statements on page 43. Risk Policy

The Board of Trustees delegated responsibility for reviewing in detail the risk register and policies on their behalf to the Risk Group. The Risk Group made recommendations to the Board of Trustees after they reviewed the information supplied to them by the Operations Group.

The Board of Trustees reviewed the full risk register during the year and will do so on an annual basis. They discussed the high level risks and the actions that were to be taken to mitigate or transfer these risks. The high level risks faced by Girlguiding LaSER for the year ended 2015 were:

Key Risk Control Maintaining the The dates on which the term of office for Trustees continuity of knowledge end is regularly monitored to manage the range and ensuring a broad of skills and experience. Recruitment is underway range of skills are to increase the Board members from 10 to 12 to represented on the Board enhance the existing skills and knowledge on the of Trustees following the Board. governance restructure in July 2014. Insufficient insurance The insurance documents for Region premises are cover taken out on reviewed annually to ensure the correct level of Region premises and for cover is in place. members whilst on international trips Insurance for members on international trips is arranged by the leadership team for each trip. The insurance process is well documented and oversight takes place in the Region office. Reputational damage Media and social media platforms are monitored resulting from adverse by Marketing and Communications office staff and media coverage volunteers. Lower level risks are dealt with by the Region and higher level risks are passed to the Girlguiding Press Office.

27 ~ ~ ~ ~ ~ 5 ~ i'I ~

Investment Policy

When setting the Investment policy the Board of Trustees considered the risk and rewards of returns and their duty to safeguard the Charities assets. The cash assets were managed as follows:

~ Working capital was kept in an instant access deposit account which overnight swept cash to and from the current account. Both accounts are held with NatWest.

~ Capital that was not immediately required nor part of the general working capital was held on deposit with Virgin Money offering a better interest rate. This account has instant access. Requirements were reviewed by the Finance department on a quarterly basis.

~ Any capital that was not expected to be used within the year was held in a COIF share account with CCLA.

The Board of Trustees, with the support of the Risk Group, reviewed the Investment Policy during the year and will do so on an annual basis to ensure that it fully reflects the needs and risk appetite of the Charity.

Remuneration

Pay Structure

Girlguiding LaSER were committed to ensuring that we paid our staff fairly and in a way which ensured we attracted and retained the right skills to have the greatest impact in delivering our charitable objectives.

During 201 5 Girlguiding LaSER began a review of its remuneration policy in order to become a Living Wage employer. This is progressed well and is planned to be implemented for the 2016 pay awards. In determining Girlguiding LaSER's remuneration policy the Board of Trustees took into account all factors which were deemed necessary. The objective of the policy was to ensure that the Chief Executive and staff team were provided with appropriate incentives to encourage enhanced performance and were, in a fair and responsible manner, rewarded for their individual contributions to the success of the Charity.

Remuneration Review

The Chief Executive, Chief Commissioner and lead volunteer for HR undertook a review of staff pay awards, including any bonuses, and will continue to do so on an annual basis. This review was based upon the staff performance review and changes to the inflation rate.

28 ~ ~ ~ ~ ~ !~ &' ~ ~

Other Emoluments

The Board of Trustees reviewed and ratified the pension arrangements and any termination agreements; all of which were in line with statutory and regulatory guidelines. The Board of Trustees was supported in their decision by HR and similar experts in this field.

During the year, the highest paid individual in the Charity was the Chief Executive who was paid E45,000 annually including all emoluments.

The ratio relationship between the Chief Executive and the median paid staff membership is 1:2.28.

Pensions

During 2015 staff had an opportunity to choose to join the pension scheme operated by the Pension Trusts. Girlguiding LaSER contributed 9% employer's contribution. Employees could choose their level of contribution.

This scheme was closed down in early 2016 as Girlguiding LaSER adopted auto enrolment early. This scheme was non-compliant. As a result a significant payment of E94,879 was made to buy out of this scheme early. Royal London will be the provider of choice going forward. This scheme is fully compliant with auto enrolment legislation and its governance will be reviewed by the Board of Trustees.

Financial Statements for 2015

The annual financial statements for 201 5 are annexed to this report and include a report by the Region's auditors, BDO LLP. The financial statements comply with current statutory requirements and with the requirements of the Royal Charter and were approved by the Board of Trustees at its meeting on 22" July 2016.

The Trustee Treasurer was authorised to sign on behalf of the Board of Trustees.

Annual Report

This report was approved by the Board of Trustees on 22"4 July 201 6. The Deputy Chief Commissioner in her role as Chair was authorised to sign the report and financial statements on its behalf.

Chair of Trustees and Deputy Chief Commissioner

22" July 2016

29 ~ ~ i ' ~ ~

The voting members of the Board of Trustees are responsible for preparing the Trustees' annual report and the financial statements in accordance with applicable law and United Kingdom Standards (United Kingdom Generally Accepted Accounting Practice).

Charity law requires the Board of Trustees to prepare financial statements for each financial year that give a true and fair view of the state of affairs of the Region and of the incoming resources and application of resources for the year. In preparing those financial statements the Trustees are required to:

" Select suitable accounting policies and apply them consistently ~ Observe the methods and principles in the Charities SORP + Make judgments and accounting estimates that are reasonable and prudent + Prepare the financial statement on the going concern basis unless it is inappropriate to presume that the charity will continue in business

The Board of Trustees are responsible for keeping proper accounting records that are sufficient to show and explain the charity's transactions and disclose with reasonable accuracy at any time the financial position of the Region and enable them to ensure that the financial statements comply with the Charities Act 2011 and regulation made thereunder. They are also responsible for safeguarding the assets of the Region and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

30 INDEPENDENT AUDITORS REPORT TO THE TRUSTEES OF THE GUIDE ASSOCIATION LONDON 8 SOUTH EAST ENGLAND REGION

We have audited the financial statements of The Guide Association London Et South East England Region for the year ended 31 December 2015 which comprise the Statement of Financial Activities, the Salance Sheet, the Statement of Cash Flows and the related notes. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

This report is made solely to the charity's trustees, as a body, in accordance with the Charities Act 2011. Our audit work has been undertaken so that we might state to the charity's trustees those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charity and the charity's trustees as a body, for our audit work, for this report, or for the opinions we have formed.

Respective responsibilities of trustees and auditor As explained more fully in the Statement of Trustees' Responsibilities, the trustees are responsible for the preparation of financial statements which give a true and fair view.

We have been appointed as auditor under section 144 of the Charities Act 2011 and report in accordance with regulations made under section 154 of that Act. Our responsibility is to audit and express an opinion on the financial statements in accordance with applicable law and International Standards on Auditing (UK and Ireland). Those standards require us to comply with the Financial Reporting Council's (FRC's) Ethical Standards for Auditors.

Scope of the audit of the financial statements

A description of the scope of an audit of financial statements is provided on the FRC's website at www. frc.or .uk/auditsco euk rivate.

Opinion on financial statements

In our opinion the financial statements:

~ give a true and fair view of the state of the charity's affairs as at 31 December 2015, and of its outgoing resources and application of resources, for the year then ended; ~ have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and have been prepared in accordance with the requirements of the Charities Act 2011.

31 Matters on which we are required to report by exception

We have nothing to report in respect of the following matters where the Charities Act 2011 requires us to report to you if, in our opinion:

the information given in the Trustees' Annual Report is inconsistent in any material respect with the financial statements; or sufficient accounting records have not been kept; or the financial statements are not in agreement with the accounting records and returns; or we have not received all the information and explanations we require for our audit.

BDO LLP

Statutory Auditor

London

United Kingdom

Date: W+Mlp 2n'l4

BDO LLP is eligible to act as an auditor in terms of section 1212 of the Companies Act 2006.

BDO LLP is a limited liability partnership registered in England and Wales (with registered number OC305127).

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