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Innosight-CEO-Summit 1 2 WELCOME We’re thrilled to have you join us for our 11th annual summit on leading transformation. This year, we’re focusing on the challenge of growth in an era of accelerating disruption – where digital technologies and platforms, new business models, and shifting industry boundaries require new approaches and mindsets to seize growth opportunities. We’ve built the agenda around the ideas and challenges that we have heard from you: overcoming the “shadow strategy” where day-to-day decisions perpetuate the legacy way of doing business; recruiting, re-training, and retaining critical talent; building customer-centric culture of innovation; creating new business models to open new markets before startups do. Our aim is to take a close look at why these challenges are so persistent and work together toward creative solutions. We have framed the day so that this extraordinary group of senior leaders can trade insights and learn from each other’s stories. We hope to foster unexpected connections between people, organizations, and industries that will prove valuable beyond this gathering. We look forward to hosting you for this inspiring conversation. Clay Christensen and the Innosight Team 1 DELEGATES LAURENT GUINAND, PH.D. ROD O’REILLY Vice President, Strategy & Innovation Executive Vice President and President AARP Services, Inc. of Software & Analytics Change Healthcare KIMBERLY MOOREHEAD Senior Vice President, Strategy, GAJEN KANDIAH Innovation & Research Executive Vice President and President, AARP Services, Inc. Digital Business Cognizant JENNIFER BARLAMENT Executive Director RITA MCGRATH Atlanta Symphony Orchestra Professor Columbia Business School DR. JERRY WOHLETZ Vice President and General Manager, FAST Labs STEVE BATES BAE Systems Vice President of Strategy Converse VICTORIA MONTGOMERY-BROWN Co-founder and Chief Executive Officer RAVI THANAWALA Big Think Vice President and Chief Financial Officer Converse LOGAN JONES Vice President WENDELL WEEKS Boeing HorizonX Chairman and Chief Executive Officer Corning Incorporated STEVE NORDLUND Vice President and General Manager ALEXA DEMBEK Boeing NeXt Chief Technology and Sustainability Officer DuPont JOHN ROSELLI General Manager, Bose Health J. ANDREW (DREW) MURPHY Bose Corporation Senior Vice President, Strategy and Corporate Development MEGHAN SCANLON Edison International General Manager, Urology & Pelvic Health Boston Scientific KRISTY WALLACE Chief Executive Officer SAJ-NICOLE JONI Ellevate Network Chief Executive Officer Cambridge International Group Ltd. VLADIMIR MAKATSARIA Company Group Chairman CHRISTINA CORLEY Ethicon, a Johnson & Johnson company Chief Operating Officer CDW PHILIP COUGHLIN Chief Strategy Officer NEIL DE CRESCENZO Expeditors President and Chief Executive Officer Change Healthcare 2 MICHAEL MELTZ PROF. DIETMAR HARHOFF, PH.D. Executive Vice President, Corporate Strategy Director Experian Max Planck Institute for Innovation and Competition, Munich G. RICHARD WAGONER, JR. Former Chairman and Chief Executive Officer THOMAS BROSTRØM General Motors CEO Ørsted U.S. Offshore Wind & President Ørsted North America JUAN CAMACHO Ørsted Vice President, Beyond Innovation GlaxoSmithKline ANDREW RUSSELL President and Chief Executive Officer CHRISTOPH BRAND Public Media Group of Southern California International Advisor Goldman Sachs AMY BINDER KEVIN EVERS Chief Executive Officer RF|Binder Senior Associate Editor Harvard Business Review SAUGATA SAHA MAUREEN HOCH Chief Financial Officer, S&P Global Market Intelligence and S&P Global Platts Editor of HBR.org S&P Global Harvard Business Review TIM SIMMONS JOSEPH BELLISSIMO Vice President, Operations Transformation General Manager, Cognitive Process Sam’s Club Transformation, Global Business Services IBM BARBARA HUMPTON MARIE WIECK Chief Executive Officer Siemens USA General Manager, Blockchain IBM JEFFREY CANOSE, M.D. JOHN GORDON Chief Operating Officer and Senior Executive Vice President Digital Transformation Leader Texas Health Resources Independent (formerly IBM, GE, Bose) DOUG SHAPIRO BERKELEY COX Former Chief Strategy Officer Chief Executive Partner, Australia Turner (WarnerMedia) King & Wood Mallesons JACK DORSEY HEIDI WOOD Co-founder and Chief Executive Officer Senior Vice President and Chief Analytics Officer Twitter and Square L3 Technologies WILLIAM (BO) REILY IV LT. GENERAL (RETIRED) President and Chief Executive Officer WILLIAM BENDER Wm. B. Reily & Company Strategic Account Executive, Government Relations ANDRES SADLER Leidos Chief Executive Officer, Global Business Services Wolters Kluwer 3 #INNOSIGHTCEOSUMMIT @INNOSIGHTTEAM CONTENTS 6 Guest Speakers 8 Agenda & Themes 13 Delegate & Speaker Bios 47 Host Bios 4 5 GUEST SPEAKERS Neil de Joseph Crescenzo Bellissimo Change IBM Healthcare Jack Dorsey Barbara Twitter and Humpton Square Siemens Rita McGrath Logan Jones Columbia Boeing Business School Steve Wendell Nordlund Weeks Boeing Corning Marie Wieck IBM 6 AGENDA & THEMES 7 AGENDA August 7 No. 9 Park, Boston 6:00–9:00 Networking Reception and Dinner August 8 Program: State Room, 60 State Street, Boston 7:30am Networking Breakfast 8:30am Welcome 8:45am The Growth Imperative. Creative destruction is alive and well, putting pressure on legacy business models and traditional playbooks. For successful incumbents, that means the question of pursuing new growth is no longer optional: it’s necessary to sustaining performance and often a prerequisite to survival. Patrick Viguerie, Managing Partner of Innosight, synthesizes new research and best practices for how companies can build and be rewarded for transformative new growth platforms. Defining your company’s growth ambition is a critical first step. Equally important is the discipline of managing the growth journey. We’ll explore the levers leaders can pull to accelerate core and new growth, how “curve bending” moves can bring outsize rewards, and why developing a granular view into opportunities can power and sustain growth transformation efforts over time. 9:30am Creating Innovation at Scale at Corning: Fireside Chat with Corning CEO Wendell Weeks. Corning, the world leader in specialty glass and ceramics, has an extraordinary—and highly unique—history of reinventing itself through innovation over the course of its 168-year history. From lightbulbs to Pyrex cookware to the Gorilla Glass that’s on more than 6 billion mobile devices, the company’s robust investments in R&D and collaborative culture enables it to repeatedly create breakthrough technologies and grow new markets. Wendell Weeks, CEO of Corning since 2005, will share how innovation actually works at Corning, what enables it, what he’s learned over the years about what works and what doesn’t work, and the role of the CEO in driving innovation through the culture. Moderator: Dave Duncan, Senior Partner, Innosight 10:15am Networking Break 10:45am Snow Melts from the Edges: Catching the Beginning of an Inflection Point. Strategic inflection points change the fundamental assumptions upon which many businesses are built. Rita McGrath, professor at the Columbia Business School and author of the forthcoming book “Seeing Around Corners” says that although they seem to come from nowhere, the early warning signs were almost always present for some time, just not where most senior leaders are looking for them. This session outlines eight practices that leaders can use to help create awareness of what is going on at the “edges” of an organization and better prepare to pick up weak signals. Marie Wieck, General Manager, Blockchain, IBM, will join to discuss how leaders can understand technology inflection points and their implications for strategy. 8 12:00pm Networking Lunch 1:00pm How to Turn Vision Into Breakthrough Growth. The future is coming at us faster than it ever has before. How can leadership teams learn to “skate to where the puck is going”—while at the same time, doing all that they can to ensure that it goes to the best possible place? Mark Johnson, Cofounder and Senior Partner of Innosight, will explore why visioning is an under-developed but critical leadership capability in an era of accelerating disruption. Leadership teams can overcome obstacles to visioning and cultivate a “future-back” approach to strategy that sets up companies to pursue new disruptive innovation and new and different growth initiatives. Steve Nordlund, Vice President and General Manager of Boeing NeXt, and Logan Jones, Vice President of Boeing HorizonX, will join to discuss how these two new units—whose mandates include development of autonomous air vehicles and identifying future disruptions—were borne out of the aerospace giants’ long-term strategy. They’ll share lessons learned about leading new growth units, strategy execution, and governance. 2:00pm Lessons from the Vanguard of Digital Transformers. With digital transformation spending expected to reach $2 trillion in 2022, legacy companies are feeling under increasing pressure to make the most of their digital investments and ensure they are on the right path to the future. How can they take today’s digital efforts to the next level— and at the same time assess the impact of emerging technologies like blockchain and AI? While no two digital transformations are exactly the same, there are generalizable lessons from companies at the vanguard. In this panel, we’ll hear from three leading executives—Barbara Humpton, CEO of Siemens USA; Joseph Bellissimo, General Manager of Cognitive Process Transformation, Global Business Services, IBM; and Neil de Crescenzo, CEO of Change
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