Delivering with Energy
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F O R Im M E D Ia T E R E L E A
Article No. 8115 Available on www.roymorgan.com Link to Roy Morgan Profiles Friday, 30 August 2019 Powershop still number one in electricity satisfaction, despite losing spark in recent months Powershop has won the Roy Morgan Electricity Provider of the Month Award with a customer satisfaction rating of 78% for July 2019. Powershop has now won the past seven monthly awards, remaining unbeaten in 2019. Powershop’s customer satisfaction rating of 78% was followed by Lumo Energy (71%), Simply Energy (70%), Click Energy (70%), Red Energy (70%) and Alinta Energy (70%). E These are the latest findings from the Roy Morgan Single Source survey derived from in-depth face-to- face interviews with 1,000 Australians each week and over 50,000 each year. Powershop managed to maintain its number one position in customer satisfaction, despite it recording the largest decline in ratings of any leading provider, falling from 87% in January 2019, to 78% (-9%) as of July 2019. Over the same period, Lumo Energy, Simply Energy and Click Energy all fell by 4%, Red Energy remained steady, and Alinta Energy increased its rating by 1%. Although Powershop remains well clear of its competitors, if its consistent downtrend in ratings continues for the next few months, we may well see another electricity provider take the lead in customer satisfaction. The Roy Morgan Customer Satisfaction Awards highlight the winners but this is only the tip of the iceberg. Roy Morgan tracks customer satisfaction, engagement, loyalty, advocacy and NPS across a wide range of industries and brands. This data can be analysed by month for your brand and importantly your competitive set. -
Report: the Social and Economic Impact of Rural Wind Farms
The Senate Community Affairs References Committee The Social and Economic Impact of Rural Wind Farms June 2011 © Commonwealth of Australia 2011 ISBN 978-1-74229-462-9 Printed by the Senate Printing Unit, Parliament House, Canberra. MEMBERSHIP OF THE COMMITTEE 43rd Parliament Members Senator Rachel Siewert, Chair Western Australia, AG Senator Claire Moore, Deputy Chair Queensland, ALP Senator Judith Adams Western Australia, LP Senator Sue Boyce Queensland, LP Senator Carol Brown Tasmania, ALP Senator the Hon Helen Coonan New South Wales, LP Participating members Senator Steve Fielding Victoria, FFP Secretariat Dr Ian Holland, Committee Secretary Ms Toni Matulick, Committee Secretary Dr Timothy Kendall, Principal Research Officer Mr Terence Brown, Principal Research Officer Ms Sophie Dunstone, Senior Research Officer Ms Janice Webster, Senior Research Officer Ms Tegan Gaha, Administrative Officer Ms Christina Schwarz, Administrative Officer Mr Dylan Harrington, Administrative Officer PO Box 6100 Parliament House Canberra ACT 2600 Ph: 02 6277 3515 Fax: 02 6277 5829 E-mail: [email protected] Internet: http://www.aph.gov.au/Senate/committee/clac_ctte/index.htm iii TABLE OF CONTENTS MEMBERSHIP OF THE COMMITTEE ...................................................................... iii ABBREVIATIONS .......................................................................................................... vii RECOMMENDATIONS ................................................................................................. ix CHAPTER -
Victorian Energy Prices July 2017
Victorian Energy Prices July 2017 An update report on the Victorian Tarif-Tracking Project Disclaimer The energy offers, tariffs and bill calculations presented in this report and associated workbooks should be used as a general guide only and should not be relied upon. The workbooks are not an appropriate substitute for obtaining an offer from an energy retailer. The information presented in this report and the workbooks is not provided as financial advice. While we have taken great care to ensure accuracy of the information provided in this report and the workbooks, they are suitable for use only as a research and advocacy tool. We do not accept any legal responsibility for errors or inaccuracies. The St Vincent de Paul Society and Alviss Consulting Pty Ltd do not accept liability for any action taken based on the information provided in this report or the associated workbooks or for any loss, economic or otherwise, suffered as a result of reliance on the information presented. If you would like to obtain information about energy offers available to you as a customer, go to the Victorian Government’s website www.switchon.vic.gov.au or contact the energy retailers directly. Victorian Energy Prices July 2017 An update report on the Victorian Tariff-Tracking Project May Mauseth Johnston, September 2017 Alviss Consulting Pty Ltd © St Vincent de Paul Society and Alviss Consulting Pty Ltd This work is copyright. Apart from any use permitted under the Copyright Act 1968 (Ctw), no parts may be adapted, reproduced, copied, stored, distributed, published or put to commercial use without prior written permission from the St Vincent de Paul Society. -
Energy Charter 2020 IAP Disclosure.Pdf
2020 Disclosure Report to the IAP Leveraging high impact points to drive meaningful change for customers Message from our Chair The Energy Charter, starting to deliver The Energy Charter is a whole of sector initiative of 19 CEOs working together across electricity, gas and renewables to put customers at the centre of our businesses. We are not an industry body or a regulator – the Energy Charter is focused outward, on our customers, not on ourselves. We aim for “highest common denominator” – pushing each other to deliver for customers by promoting examples of best practice for signatories to adopt and collaborating in targeted groups to deliver specific projects through our #BetterTogether initiatives. Last year was foundational for the Energy Charter. In 2020, it is all about delivery: what is different and better for our customers because the Energy Charter exists? This has been an extremely challenging year for our customers, communities and signatories with bushfires, floods and the COVID-19 pandemic. However, with these challenges also come unique opportunities to better support Australians, to step beyond business-as-usual and demonstrate as a sector we are working together on the vision of the Energy Charter to “deliver energy for a better Australia”. REAL CHANGE FOR CUSTOMERS What have we done that has made an actual difference for the customer this year? My top three: 1. Stakeholders have told us that it is hard to get an overall picture of the level of customer service that the industry provides. In response, we have committed that each signatory will disclose their customer satisfaction scores. -
Tax On, Tax Off
Tax on, Tax off: Electricity prices before and after the repeal of the carbon tax November 2014 Disclaimer The energy offers, tariffs and bill calculations presented in this report should be used as a general guide only and should not be relied upon. The information presented in this report is not provided as financial advice. While we have taken great care to ensure accuracy of the information provided in this report, it is suitable for use only as a research and advocacy tool. We do not accept any legal responsibility for errors or inaccuracies. Alviss Consulting Pty Ltd does not accept liability for any action taken based on the information provided in this report or for any loss, economic or otherwise, suffered as a result of reliance on the information presented. If you would like to obtain information about energy offers available to you as a customer, go to the relevant regulator’s website or contact the energy retailers directly. Tax on, Tax off: Electricity prices before and after the repeal of the carbon tax May Mauseth Johnston, Alviss Consulting Canberra, 17 November 2014 © Alviss Consulting Pty Ltd This work is copyright. Apart from any use permitted under the Copyright Act 1968 (Ctw), no parts may be adapted, reproduced, copied, stored, distributed, published or put to commercial use without prior written permission from the Alviss Consulting. Tax on, Tax off: Electricity prices before and after the repeal of the carbon tax November 2014 Tax on, Tax off: Electricity prices before and after 3 Acknowledgements This project was funded by grant from the Consumer Advocacy Panel (www.advocacypanel.com.au) as part of its grants process for consumer advocacy projects and research projects for the benefit of consumers of electricity and natural gas. -
Wind Energy in NSW: Myths and Facts
Wind Energy in NSW: Myths and Facts 1 INTRODUCTION Wind farms produce clean energy, generate jobs and income in regional areas and have minimal environmental impacts if appropriately located. Wind farms are now increasingly commonplace and accepted by communities in many parts of the world, but they are quite new to NSW. To increase community understanding and involvement in renewable energy, the NSW Government has established six Renewable Energy Precincts in areas of NSW with the best known wind resources. As part of the Renewable Energy Precincts initiative, the NSW Department of Environment, Climate Change and Water (DECCW) has compiled the following information to increase community understanding about wind energy. The technical information has been reviewed by the Centre for Environmental and Energy Markets, University of NSW. The Wind Energy Fact Sheet is a shorter and less technical brochure based on the Wind Energy in NSW: Myths and Facts. The brochure is available for download at www.environment.nsw.gov.au/resources/climatechange/10923windfacts.pdf. For further renewable energy information resources, please visit the Renewable Energy Precincts Resources webpage at http://www.environment.nsw.gov.au/climatechange/reprecinctresources.htm. 2 CONTENTS CONTENTS ...............................................................................................................3 WIND FARM NOISE ..................................................................................................4 WIND TURBINES AND SHADOW FLICKER...........................................................11 -
Clean Energy Fact Sheet We All Want Affordable, Reliable and Clean Energy So We Can Enjoy a Good Quality of Life
Clean Energy fact sheet We all want affordable, reliable and clean energy so we can enjoy a good quality of life. This fact sheet sets out how we’re leading a transition from fossil fuels to cleaner forms of energy. Background Minimising or, where we can, avoiding financial EnergyAustralia is one of the country’s biggest hardship is part of the challenge as we transition generators of power from fossil fuels. Each to cleaner generation. We need to do this while preserving the reliability of supply. +800 MW year we produce around 20 million tonnes Rights to of greenhouse gases, mostly carbon dioxide Our approach involves supporting the renewable energy or CO₂, from burning coal and gas to supply development of clean energy while helping our electricity to our 2.4 million accounts across customers manage their own consumption so eastern Australia. they use less energy. Because when they do For around a century, coal-fired power plants that, they generate fewer emissions and they ~$3B have provided Australians with reliable and save money. Long term affordable power and supported jobs and renewable Supporting renewable energy agreements economic development. The world is changing with fossil fuel generation being replaced by Right now, EnergyAustralia has the rights to lower emissions technologies. more than 800 MW worth of renewable energy, combining solar and wind farm power purchase The way we generate, deliver and use energy agreements, and we half-own the Cathedral 7.5% has to change. As a big emitter of carbon, it’s Rocks wind farm. Of large-scale up to us to lead the transition to cleaner energy wind and solar in a way that maintains that same reliable and project in the NEM affordable access to energy for everyone. -
Draft Minutes of Meeting 8
Yass Valley Wind Farm & Conroys Gap Wind Farm Level 11, 75 Miller St NORTH SYDNEY, NSW 2060 Phone 02 8456 7400 Draft Minutes of Meeting 8 Yass Valley Wind Farm & Conroys Gap Wind Farm Community Consultation Committee Present: Nic Carmody Chairperson NC Paul Regan Non-involved landowner PR John McGrath Non-involved landowner JM Rowena Weir Non-involved landowner RW Tony Reeves Involved landowner TR Chris Shannon Bookham Ag Bureau CS Peter Crisp Observer PC Barbara Folkard Observer BF Brian Bingley Observer BB Wilma Bingley Observer LB Noeleen Hazell Observer NH Bruce Hazell Observer BH Alan Cole Observer AC Andrew Bray Observer AB Mark Fleming NSW OEH (Observer) MF Andrew Wilson Epuron AW Donna Bolton Epuron DB Julian Kasby Epuron JK Apologies: Sam Weir Bookham Ag Bureau Wendy Tuckerman Administrator Hilltops Council Neil Reid Hilltops Council Stan Waldren Involved landowner YASS VALLEY & CONROYS GAP WIND FARM PTY LTD COMMUNITY CONSULTATION COMMITTEE Page 2 of 7 Absent: Councillor Ann Daniel Yass Valley Council Date: Thursday 23rd June 2016 Venue: Memorial Hall Annex, Comur Street, Yass Purpose: CCC Meeting No 8 Minutes: Item Agenda / Comment / Discussion Action 1 NC opened the Community Consultation Committee (CCC) meeting at 2:00 pm. - Apologies were noted as above. 2 Pecuniary or other interests - No declarations were made. 3 Minutes of Previous meeting No comments were received on the draft minutes of meeting number 7, which had been emailed to committee members. The draft minutes were accepted without changes and the finalised minutes will be posted on the project website. AW 4 Matters arising from the Previous Minutes JM raised that the planned quarterly meetings had not been occurring and that the previous meeting was in March 2014. -
Automate CP.Xlsm
FCAS Causer Pays Settlement Factors Issued: 10/12/2020 Period of Application: 27/12/2020 to 23/01/2021 Sample Period: 12:05AM, 8/11/2020 to 12:00AM, 6/12/2020 Queensland, New South Wales, Victoria, South Australia and Tasmania Region Causer Pays Factors Scheduled and Semi-Scheduled Aggregations Factor AETV Pty Ltd 0.013562453 AGL Hydro Partnership 4.012190653 AGL Loy Yang Marketing Pty Ltd 0 AGL Macquarie Pty Limited 0 AGL PARF NSW Pty Ltd 2.310470219 AGL PARF QLD Pty Limited 0.46800389 AGL SA Generation Pty Limited 1.849553623 Alinta Energy Retail Sales Pty Ltd 0.449145117 Ararat Wind Farm Pty Ltd 0.875407241 Arrow Southern Generation Pty Ltd And Arrow Braemar 2 Pty Ltd 0.042579354 Boco Rock Wind Farm Pty Ltd 0.433630577 Bodangora Wind Farm Pty Limited 0.382480317 Bomen Solar Farm Pty Ltd As Trustee For Bomen SF Trust 0.556490672 Braemar Power Project Pty Ltd 0.706700821 Bulgana Wind Farm Pty Ltd 0.837111039 Callide Power Trading Pty Limited 0 Cherry Tree Wind Farm Pty Ltd As Trustee For The Cherry Tree Project Trust 0.156136526 Childers Solar Pty Ltd ATF The Childers Solar Trust 0.080755682 Clare Solar Farm Pty Ltd 0.651235137 CleanCo Queensland Limited 1.758098911 Clermont Asset Co Pty Ltd ATF Clermont Solar Unit Trust 0 Coleambally Solar Pty Ltd 1.111648664 Collector Wind Farm Pty Ltd 0.185651799 Crookwell Development Pty Ltd 0.401146682 CRWF Nominees Pty Ltd As Trustee For The CRWF Trust 0 CS Energy Limited 0 Darling Downs Solar Farm Pty Ltd 0.875202842 Darlington Point Solar Farm Pty Ltd 0.660040796 Daydream Solar Farm Pty Ltd As -
BUILDING STRONGER COMMUNITIES Wind's Growing
BUILDING STRONGER COMMUNITIES Wind’s Growing Role in Regional Australia 1 This report has been compiled from research and interviews in respect of select wind farm projects in Australia. Opinions expressed are those of the author. Estimates where given are based on evidence available procured through research and interviews.To the best of our knowledge, the information contained herein is accurate and reliable as of the date PHOTO (COVER): of publication; however, we do not assume any liability whatsoever for Pouring a concrete turbine the accuracy and completeness of the above information. footing. © Sapphire Wind Farm. This report does not purport to give nor contain any advice, including PHOTO (ABOVE): Local farmers discuss wind legal or fnancial advice and is not a substitute for advice, and no person farm projects in NSW Southern may rely on this report without the express consent of the author. Tablelands. © AWA. 2 BUILDING STRONGER COMMUNITIES Wind’s Growing Role in Regional Australia CONTENTS Executive Summary 2 Wind Delivers New Benefits for Regional Australia 4 Sharing Community Benefits 6 Community Enhancement Funds 8 Addressing Community Needs Through Community Enhancement Funds 11 Additional Benefts Beyond Community Enhancement Funds 15 Community Initiated Wind Farms 16 Community Co-ownership and Co-investment Models 19 Payments to Host Landholders 20 Payments to Neighbours 23 Doing Business 24 Local Jobs and Investment 25 Contributions to Councils 26 Appendix A – Community Enhancement Funds 29 Appendix B – Methodology 31 References -
Dundonnell Wind Farm
Dundonnell Wind Farm Fact Sheet Tilt Renewables is an owner, operator and Project facts developer of renewable generation assets • Circa $600 million project February • Up to 88 turbines 2018 across Australia and New Zealand, primarily • Blade tip height 189 metres consisting of wind, solar and storage projects. • Installed capacity of about 330MWs • 12 host landholders We have an existing asset base of 307 operating turbines across seven wind farms with a total installed capacity of 582MW. In addition, the Salt Creek Wind • About 4500 hectares Farm in Victoria is under construction, which when completed will add another • 38 kilometres of 220kV overhead 54MW to the operational portfolio. transmission line to the connection at the MOPS substation This includes the Snowtown Wind Farm - South Australia’s largest and Australia’s second largest wind farm - and Tararua Wind Farm, New Zealand’s • Underground 33kV cables largest wind farm. between the turbines • Onsite quarry and concrete batching plants Project description • Agreements in place with all occupied The inspiration for the circa $600 million Dundonnell Wind Farm came dwellings within two kilometres from a group of local land holders who were keen to source a wind farm for their properties. Project benefits Tilt Renewables (then Trustpower) purchased the site from developer NewEn Environmental Australia in June 2013. The site is sparsely populated, largely made of stony rise The Dundonnell Wind Farm will produce country and predominantly used for grazing stock. enough clean energy each year to power more than 155,000 homes and save the All occupied dwellings within two kilometres of a proposed WTG are emission of roughly 670,000 tonnes of participating in the project. -
Final Report
The Senate Select Committee on Wind Turbines Final report August 2015 Commonwealth of Australia 2015 ISBN 978-1-76010-260-9 Secretariat Ms Jeanette Radcliffe (Committee Secretary) Ms Jackie Morris (Acting Secretary) Dr Richard Grant (Principal Research Officer) Ms Kate Gauthier (Principal Research Officer) Ms Trish Carling (Senior Research Officer) Mr Tasman Larnach (Senior Research Officer) Dr Joshua Forkert (Senior Research Officer) Ms Carol Stewart (Administrative Officer) Ms Kimberley Balaga (Administrative Officer) Ms Sarah Batts (Administrative Officer) PO Box 6100 Parliament House Canberra ACT 2600 Phone: 02 6277 3241 Fax: 02 6277 5829 E-mail: [email protected] Internet: www.aph.gov.au/select_windturbines This document was produced by the Senate Select Wind Turbines Committee Secretariat and printed by the Senate Printing Unit, Parliament House, Canberra. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Australia License. The details of this licence are available on the Creative Commons website: http://creativecommons.org/licenses/by-nc-nd/3.0/au/ ii MEMBERSHIP OF THE COMMITTEE 44th Parliament Members Senator John Madigan, Chair Victoria, IND Senator Bob Day AO, Deputy Chair South Australia, FFP Senator Chris Back Western Australia, LP Senator Matthew Canavan Queensland, NATS Senator David Leyonhjelm New South Wales, LDP Senator Anne Urquhart Tasmania, ALP Substitute members Senator Gavin Marshall Victoria, ALP for Senator Anne Urquhart (from 18 May to 18 May 2015) Participating members for this inquiry Senator Nick Xenophon South Australia, IND Senator the Hon Doug Cameron New South Wales, ALP iii iv TABLE OF CONTENTS Membership of the Committee ........................................................................ iii Tables and Figures ............................................................................................