LAMPPOSTMORAVIAN MANOR, INC. SPRING 2019

WELCOME TO MORAVIAN MANOR You Can’t Put Your Memories in a Box...page 3 2018 ANNUAL REPORT...page 17 Moravian Manor, Inc.'s vision is to be a unique community within a community that excels at anticipating and VISION accommodating the changing lifestyles, expectations, and needs of the people we serve.

CONTENTS:

1 A Letter from Our Leadership 2 Spotlights Residents Volunteers Team VOLUME 38 • NO. 1 Community Dining Services Editor: Michele Dombach, MBA 15 Community within a Community [email protected]

17 2018 Annual Report Contributing Writers: AMY BLOUGH, Vice President of Human Resources; SUSAN BRENNAN, Assisted Living and Personal Care Administrator; KERRY DERING, Activities Director; MICHELE DOMBACH, Director of Development; SUE DUSSINGER, Development Administrative Assistant; SHARON GRAGER, General Manager – Dining Services; BILL KEHLER, General Manager – Dining Services; CINDY MEIER, Vice President of Finance; DAVID SWARTLEY, President & CEO; ROBIN WORK, Volunteer/Life Enrichment Coordinator; 4 8 JOHN ZECHMAN, Activities Assistant

President/CEO: J. David Swartley, MBA, NHA

If you wish to have your name removed from the mailing list to receive future newsletters or fundraising materials supporting Moravian Manor, Inc.’s ministry, please send a written request to Michele Dombach at the address below.

16 12 Moravian Manor, Inc. 300 West Lemon Street Lititz, PA 17543 (717) 626-0214 www.moravianmanor.org

Admission to Moravian Manor or Warwick Woodlands is open to people regardless of race, gender, age, religion, national origin, 17 23 handicap, or disability.

The official registration and financial information of Moravian Manor, Inc. may be obtained from the Pennsylvania Department of State’s Bureau of Charitable Organizations by calling 1-800- 732-0999 or visiting www.dos.state.pa.us/char/ site. Registration does not imply endorsement.

2 Moravian Manor | www.moravianmanor.org A LETTER FROM Our Leadership

You Can’t Put Your MEMORIES in a Box

J. David Swartley

uring the late winter and early spring months In late February, I had the “privilege” of driving by of 2019, 54 apartments at our Woods our old home in New Jersey. The five-acre property, DApartment building became newly settled which my father had immaculately groomed for more homes. As I spoke with some of the newest residents than 30 years is in dire disrepair. The house is literally of Moravian Manor, I heard comments such as, “We falling down, and as Shelby took pictures, I vented had trouble getting rid of all our stuff.” “The move my anger. Then I realized that I still had my memories. went well; the hardest part was waiting to get in.” The real estate is temporary. “Our cat took some time to get settled, but now he thinks he owns the place.” “We better be moved in Richie McDonald (Lone Star) has a song entitled, very soon; with the stress of downsizing, I am about “This House.” The song reflects on the pain of moving ready to ‘eliminate’ my husband!”. Overall, there is a when one is leaving behind many good memories. very positive vibe, but getting rid of stuff can be hard. One stanza says, “It’s hard to say goodbye, it’s hard to leave behind all these things we can’t put in a box,” as Some folks lived in their former home for more than he reflected on the memories of raising their children 30 years; others had been in their previous location a in “this house.” short time and did not have the long-term memories from their home. As our residents move into a new home and make new friends, I trust that the community of Moravian I have a memory from 1985. My parents moved from Manor will embrace everyone and provide wonderful their abode of 30+ years in New Jersey to Bethlehem, new memories during the retirement years. Our team PA. I was in my mid-20s and for reasons I still do not will make every effort to “excel at anticipating the understand, I was out of the country bumming around needs of the people we serve (our Vision Statement).” Costa Rica for a month with a few friends. I left my parents and siblings to handle the move. When I Thank you again for your support of our ministry, as returned, my dad (jokingly, I think) declined to give we strive to provide excellent services for our entire me their new address in Bethlehem for a while! community. Your support makes it possible for many residents to create new memories in their new homes that can never be put in a box.

Warwick Woodlands | www.warwickwoodlands.org 3 Two Employees Make the Move… from Employee to Resident!

n mid-February, the first residents started moving into The Woods Apartments on the Warwick Woodlands campus. Over the next two weeks, two of our new residents also happened to be IMoravian Manor employees. This takes your work-home life to a whole new level! However, for Chaplain Rich Thierolf and Marcie Berhaupt, they are excited to call Moravian Manor home.

PASTOR RICH THIEROLF first joined the Moravian resident at Moravian Hall Manor family in 2009, working on just a part-time basis Square in Nazareth, PA as chaplain. However, it didn’t take long at all for him to which was also formed realize that it was a mutually perfect fit, and he became by the early works of the full-time chaplain within the next two years. the Moravian Church in Pennsylvania. Rich attended East Stroudsburg University and seminary at Moravian Theological Seminary in When questioned about Bethlehem, PA. Upon graduating seminary, he served the best part of his job, churches in Fargo, ND; Freedom, WI near Green Rich’s smile gives it Bay; DeForest, WI near Madison; and Lebanon, PA. away...it’s all about the people and He also ministered as an Intern pastor at West Side his contact with them. Green Bay Moravian, just three blocks from Lambeau Field, home of his favorite NFL team…the Green Bay Seeing a need led Rich to start a unique program at Packers. In addition to being chaplain, Rich served on the Manor called No Resident Dies Alone. Trained Moravian Manor’s Board of Trustees. His father is a program volunteers are called upon when a resident

4 Moravian Manor | www.moravianmanor.org RESIDENT Spotlight is in their last stage of life. This is very comforting to Marcie has been working family members who are not in the area, knowing that at the Manor for the past their loved one is not alone. Currently there are 70 five years in our Sales and volunteers who Rich can call upon to help keep the Marketing department. vigil going. She previously worked a total of 18 years for two On February 13 this year, Rich and his wife, Pam, other communities in became Manor residents themselves, moving into the area. When asked The Woods Apartments at Warwick Woodlands. why she chose Moravian Their decision to move involved a few steps. They Manor to be her new were ready to downsize and after reviewing the home, she said that cost of current lawn care and snow removal, it just she wanted to keep on the smaller side of made sense to move. At both Warwick Woodlands the retirement communities. She feels the Manor, and Moravian Manor campuses, all of this is now even though we are expanding, still feels like an taken care of for them, and at a lesser cost. Another intimate community. Where she worked before she advantage for Rich is that he can now walk to work. may have seen the CEO of the community once a Rich described the move as being effortless as the year, where here our President, David Swartley, is not sales team and maintenance staff made it a very easy only accessible, but takes a personal interest in the transition. As one of the first couples to move into The residents and staff. Another major factor for her was Woods, they are enjoying meeting and welcoming the builder. She has seen the works of other builders other neighbors as they make the move in turn. and is very impressed with EG Stoltzfus and their quality of work, feeling confident in their ability to Rich and Pam have one daughter, Jamie, and son- build her a great home. in-law, Zach. In Rich’s free time he enjoys fishing, reading, and is an avid bird watcher. And those who Having worked in this industry for more than 30 years, know him can always count on Rich for a few funny she knew she wanted to move to a lifestyle like this, puns! but it took some time convincing her husband. Augie had a misconceived perception of everyone living You may wonder, when is Rich in the Chaplin/ in a retirement community. So, Marcie drove him by employee role or resident role? That’s easy he said. the Manor’s Hendricks Place townhomes and Augie Wearing the tie – Chaplin/employee. No tie equals thought, “I could do this.” Then one Second Friday in resident. Welcome to The Woods Rich and Pam! Lititz, they were sitting in the Bull’s Head restaurant and he said, “I could live in a town like this.” That’s when Marcie knew he was opening up more. She invited Augie to take a walk through the Sales Center, MARCIE AND HER HUSBAND, AUGIE, moved in to and after realizing that they could have a little bigger their Woods apartment on February 18. Augie was home with two bathrooms and laundry on the same kicking and screaming at first because they had lived floor in a thriving community, he was hooked! in their home for 38 years, and he loved working in Marcie commented that after their first two weeks in the yard. He would even take vacations during the their new home, she and Augie feel like they are on year to work in the yard. He was so proud that he vacation and this isn’t really their home. They are both raised their two daughters in a 3-bedroom, 1-bath so happy that they made the move. home. Yes, two teenage girls and one bathroom! However, the minute he walked into his new After their move, President Swartley came to visit apartment, he knew they made the right decision. them to see how they were settling in. David made They actually “upsized” to a larger home with two the comment to Marcie that he is no longer her boss, bathrooms! The girls are a little jealous, but very but she is now his! Now that’s a real bonus! Welcome happy for their parents. to The Woods, Marcie and Augie!

Warwick Woodlands | www.warwickwoodlands.org 5 VOLUNTEER Spotlight Wish Doing Good List Together

Many of you would love to give thanks to the staff for the incredible jobs they do on a daily basis to help serve the residents of Moravian Manor.

Because we are not allowed to accept gifts, we created a wish list of items that can give you an opportunity to meet tangible needs and bless others.

Residents at Moravian Manor have diverse interests and needs. Among them are arts, fter moving to the Warwick Woodlands in 2016, education, community involvement, and wellness. it wasn’t long before Dr. Michael Byler and his The items listed below will help to add enjoyment wife Kathy Schmick wanted to get more involved to their lives. Designated contributions towards A in the life here at Moravian Manor. Michael has a passion a wish list item may be donated in honor or in for many things such as biking, hiking, traveling and memory of a family member or friend. Please volunteering. He is a member of our No Resident Dies make checks payable to Moravian Manor, or Alone ministry, which places volunteers to sit with those you can donate on-line using Visa, MasterCard, residents who are actively dying. In addition, he has been Discover, or American Express. a volunteer visitor. Michael visits with some of our fellas • Bingo Candy or Prizes...... $25 in our Health Center neighborhoods. Our gentlemen are • Craft Supplies for Activities...... $40 most certainly in the minority here and having a man to talk with has been such a gift. • Special Trips for Health Center Residents...... $100-400 Kathy shares his passion for traveling and also loves to • Kindle or E-readers for library volunteer, but at the other end of the age spectrum. Most usage (2 needed)...... $130 ea of her career was spent at IBM, but before that she was teaching and working with preschoolers. That is how • Computers for Library her love of children led her to volunteering weekly in (2 needed)...... $1,200 ea our Children’s Corner Daycare. It is wonderful to see this Towel Warmers for Health Care Residents are delightful couple getting involved and making a difference great for behaviors, anxiety, general body aches, in our Moravian Manor community. and insomnia. Cost based on size $3,000-5,000. There are so many volunteer opportunities available Donations of $50 to $100 for resident outings here at Moravian Manor! If you or anyone you know is and special programs for residents in the Health interested in getting involved and making a difference Center who do not have the funds to participate in our community, please contact Robin Work, Volunteer are always welcome and gratefully appreciated. Life/Enrichment Coordinator at 717-625-6005 or email Contact the Development Office at 717-626- [email protected]. 0214 or [email protected] with questions or ideas of alternative giving opportunities6 that have meaning to you. Moravian Manor | www.moravianmanor.org RESIDENT Spotlight

MUSIC MEMORY PROGRAM at the Manor

earing a song associated suffering from Alzheimer’s, The benefits of personalized with a first love or memory for things—names, places, therapeutic music have been Hleaving home for good and facts—is compromised, but well-studied and documented by is profoundly linked to personal memories from our teenage years distinguished researchers. memories. In fact, our brains are can be well-preserved. hard-wired to connect music with Favorite music or songs associated WISH LIST ITEM: long-term memory. Music & Memory Program for with important personal events Health Center and Personal Care Because of this special connection can trigger memory of lyrics and Residents: and the positive impact it could the experience connected to have for residents, Moravian the music. Beloved music often • Annual program $200/year; Manor invested time in creating calms chaotic brain activity and • IPod Shuffles $150-250 each; a Music & Memory personalized enables the listener to focus on • Headphones for IPod Shuffles music program for personal the present moment and regain a $30; care and skilled care residents. connection to others. Through the program, residents • Laptop $500-600. feel happier, more social, less Persons with dementia, This program helps those who anxious and more able to enjoy Parkinson’s, and other diseases suffer from a wide range of life, while staff gains valuable time that damage brain chemistry cognitive and physical challenges for person-centered care. also reconnect to the world and gain improved quality of life to find renewed meaning and Even for persons with severe from listening to personal music connection in their lives through dementia, music can tap deep favorites. the gift of personalized music. emotional recall. For individuals

Warwick Woodlands | www.warwickwoodlands.org 7 TEAM Spotlight MEET LONGEST TENURED EMPLOYEE Gloria Boyer

t was back on December 26, 1974, just one day into that job and the rest is history, as she serves in post-Christmas, when Gloria Boyer started working this department still today as the Laundry Supervisor. at Moravian Manor. She was just 27 years of age. I If anyone knows Gloria, they know she has a great Today, she proudly holds the title of longest tenured employee at the Manor. love for dogs. She currently has Teddy, a Cairn terroir who will turned 13 in March. She may be in the Starting out in Manor West in housekeeping, she market to get a buddy for Teddy come this spring. started having issues with her knees within a year and a half. Fortunately, about that time there was Aside from her pup, Gloria has one daughter, Tonya, an opening in the laundry department, where large son-in-law Kevin, and two grandsons, Chris and Zack. washers and dryers had been installed. So she moved Gloria also has one great-grandson, Hunter, who will be one-year-old in March.

8 Moravian Manor | www.moravianmanor.org TEAM Spotlight

Can you say “Hollywood Casino?” Gloria can! When asked what her favorite hobby is, she exclaims that she loves to go to the Casino with her sister Mary Lou, who also worked at the Manor. Her other interests Longtime Employees include bird feeding and butterflies. Inducted into Now let’s get down to what Gloria is known far and 25 YEAR CLUB wide for…her sand tarts. Gloria has Moravian Manor has a special group of employees been baking sand that are part of what’s referred to as the “25 Year tarts since the Club.” This group consists of employees with 25 60s. She got her years or more of service dedicated to providing daughter involved care to the residents at Moravian Manor. As a as a young girl, special thank you, the members of this club receive and to this day Tonya continues to help her mother an annual luncheon held at the Manor. make sand tarts. Each year, Gloria takes off two weeks to begin the cookie making process. She bakes one week on her own, and then the second week with her The 2019 “25 Year Club” members are: daughter and sister. Sand tarts are a unique cookie Gloria Boyer to make. You have to roll them very thin and bake Robin Carper for a short period of time or they will burn. Gloria offered her tip on what it takes to make a good sand Denise Christensen tart or any other baked item; she uses Snavely’s Pie Kelly Clugston and Pastry flour. That’s the secret to a perfectly baked Jean Gengana good, and she swears by it! Are you ready to guess how many dozen sand tarts she made last year? Drum Melissa Hevener roll please...244 dozen! Many at the Manor have had Mary Jane Hudock the pleasure of tasting them and enjoying her sand Sharon Krushinski tarts. Toni Maxey Another interesting fact is that Gloria does not drive. Donna Miller While learning how to drive, she would use both feet Michael Ramsey – one for the brake and one for the accelerator. So when she went for her driver’s test, that is what she Juanita Regennas did and they did not pass her. No worries though – Patricia Shelley she lives across the street from the Manor and walks Chris Shimer to work. She has even been known to climb over a snow bank to get to work. Now that is a committed Jean Stauffer employee! Dawn Subyak David Swartley Gloria is always seen with a friendly smile and hello. When asked what she loves about the Manor she Stacy Williams says, “I truly enjoy my coworkers and look forward to starting my day by catching up with them.” She likes Thanks to each of you for your the atmosphere here at the Manor and enjoys the dedication to the Manor. interaction with residents. Thanks for your dedicated service Gloria!

Warwick Woodlands | www.warwickwoodlands.org 9 TEAM Spotlight Welcoming New Team Members to the Manor Family Moravian Manor is pleased to introduce you to three new members on our team.

MICHAEL MICHELE Moravian Manor WOLFE joined DOMBACH was named WILLIAM the Manor as named Director KEHLER as Director of of Development General Manager Information in October 2018. of Dining Services in She has direct Services in July 2018. responsibility for January 2019. He previously worked in both all donor development and fund- Kehler, a Sodexo USA employee, the medical and security raising efforts for the Manor. has direct responsibility for all industry, bringing technological culinary efforts for the community. advancement and expertise with Previously, Michele was vice Sodexo USA is a food services and him. president of development at Tel facilities management company. Hai Retirement Community in Mike previously served as the Honey Brook. She also has served Bill previously was Director of Dining Acting CIO for Select Security and in a development leadership Services at Foxdale Village in State was responsible for integrating 23 position at Lancaster Habitat for College. In addition, he served branch offices, while streamlining Humanity; Schreiber Pediatric as Regional Operations Support technology policies and Rehabilitation Center in Lancaster; Manager for multiple Senior Living procedures. For the past decade, the York Union Rescue Mission; accounts in Pennsylvania and his goals have been to mitigate and Grizzard Communication Maryland. He has been employed risk and assure rapid growth. Group Inc. in Los Angeles, with Sodexo for more than 12 years. California. Before Sodexo, he worked in the He holds multiple certificates, restaurant industry for 25 years. an Associates in Business, a She holds a bachelor of arts and a Bachelor’s Degree in Information master’s in business administration He currently resides in Manheim Technology with a minor in Cyber from Azusa Pacific University. after moving from the State College Security, as well as a Master’s area. He has two adult sons, Billy Degree in Information Systems Michele lives with her husband, and Brent, and enjoys spending Management specialized in Health Chris, in Manheim Township. They time with family…when he’s not on Data Management. are the proud parents of two boys. the golf course or relaxing on his Most weekends you can catch her boat at Raystown Lake. Mike and his wife, Kerry, live in watching her boys play soccer. Leola and with their three boys, She also loves spending time with An interesting fact about Bill was Matthew (6), and twins Sam and her family and going to the beach. that he was ranked #37 in the Max (3). Whenever he has free country in Racquetball in the 17 time, Mike enjoys golf, surf fishing, and under category when he was and duck hunting. 16 and won three different state championships. Please join us in welcoming Mike, Michele and Bill to the Manor family! 10 Moravian Manor | www.moravianmanor.org RESIDENT Spotlight RESIDENT SPOTLIGHT Michael Riordan A Voice of Friendship

f you don’t personally know Michael Riordan, you might recognize his rich baritone voice from Ihis past performances in the Moravian Manor Christmas Show. Known to his friends as “Mike,” he has been a blessing welcomed addition to Moravian Manor since he moved to Herbst House in 2010, and then transitioned to Manor West in July 2018.

Mike was born in Queens, NY in the Corona neighborhood. When he was 17 years old, he met his beloved wife, Dot, at a service sendoff party. He first noticed her when he saw her coming down the basement stairs at the event and thought, “I have to meet this girl!” After Mike enlisted in the Navy in 1944, he and Dot continued their courtship through letter writing. The day Mike was discharged, Dot was waiting at the depot to greet him home.

After the military, Mike attended Manhattan College on the GI bill. He majored in Political Science. He spent the first half of his career working in the private sector and the latter half in government, concluding his career for the Department of Health and Human Services in Washington D.C.

Mike and Dot were married for 57 glorious years and blessed with a son and a daughter. Mike has six grandchildren, one great grandchild and another great grandchild expected in August. His devotion to family and the support Dot and he provided to each other is palpable in the stories he shares.

Getting back to Mike’s baritone voice, he first learned The positive, friendly and helpful staff are what Mike to sing from a player piano of all things! For 10 years, most enjoys about living in Manor West. “It’s a great he spent his weekends traveling and performing with comfort zone because of the friends you meet and a barber shop quartet called, “The Friendship Fire the people who assist you,” he explained. Company.” The group traveled from Staten Island, NY; west to Joplin, Missouri; south Cocoa Beach, Florida; Our days are brighter because of Mr. Michael and north to Saint Cloud, Minnesota. It truly is a gift to Riordan! Thank you for being a positive light in our hear Mike sing! lives.

Warwick Woodlands | www.warwickwoodlands.org 11 COMMUNITY Spotlight MILDRED BENDER AWARD RECIPIENTS HONORED

Bill Ambrose, Lydia Wise, and Mary Jane Hudock Roberta Machalek

Congratulations were extended to employees, Mary Jane Hudock and Lydia Wise; volunteer Bill Ambrose; and Manor resident Roberta Machalek; recipients of the 25th annual Mildred L. Bender Memorial Fund Awards.

Mildred’s family and friends established the Mildred When asked what she likes most about working L. Bender Memorial Fund in 1995 as a tribute to at Moravian Manor, she said it’s the feeling that the former Manor resident. The fund has a two-fold she could turn to any number of people for their purpose – first to provide financial assistance to those assistance and support. Working amongst so many in need, and second to annually honor a resident, caring individuals brings a sense of belonging and volunteer, and employee who exemplify the mission gratitude that empowers her to do her best and to and ministry of Moravian Manor. This year’s honorees give back in ways that you hope inspire others. each received a certificate, cash award, leaded glass Moravian star with an engraved holder and a She has been blessed to be in an environment that wonderful lunch to commemorate their award. takes her beyond the walls of the building to the natural beauty of our campus. Thirty-two years is a long time to stay in one place, but quite honestly, it’s MARY JANE HUDOCK (EMPLOYEE RECIPIENT): easy when you feel so at home. Mary Jane has been the Director of the Children’s Mary Jane inspires not only her staff, but also all Corner for 32 years. The Children’s Corner is a the children attending our center. She is the heart Moravian Manor owned and operated child care and soul of The Children’s Corner and encourages facility that began in 1986. interactions among staff, children, and residents. She is a true treasure here at the Manor!

12 Moravian Manor | www.moravianmanor.org LYDIA WISE (EMPLOYEE RECIPIENT): the amazing men and women he works with at Excentia who bring a smile to all our faces. We are Lydia has been a valuable member of the Manor’s blessed to have him in our Manor family. team since November 2011 as the Human Resources Assistant. She has worked in the Human Resources field ROBERTA MACHALEK (RESIDENT RECIPIENT): since 2005, but says she loves Moravian Manor the best After living in Conestoga for 19 years, Roberta and because of the family atmosphere and she loves how her husband, Milt, moved to Moravian Manor in everyone is so willing to help each other out. February 2017 and we are so happy they did. Roberta Her peers say that Lydia is always friendly, approachable, said that the minute she walked in the doors everyone and helpful. She goes above and beyond the call of was so friendly and the staff was so wonderful – duty. Her personal pride in her work is obvious and she everyone felt like family. She loves the Manor and all truly exemplifies the culture of the Manor. She is a huge the people here. asset to Moravian Manor and our employees! When Roberta lived in Bucks County she worked at a library and enjoyed all aspects of it. She may not have BILL AMBROSE (VOLUNTEER RECIPIENT): been here a week when one of the other residents saw Bill is a Volunteer Coordinator with Excentia, an her name and remembered working with her at that organization that enables people with developmental library. Immediately, she asked her to join the library needs to live as independently and fully as they committee here at the Manor…and the rest is history. desire within the community. He has been a part According to her friends, Roberta has taken on the of Excentia and the Manor’s family for the past 5 ½ re-organization and upkeep of our residents’ library. years. Each Monday through Wednesday, you can She has led two successful book sales, earning enough find Bill assisting a number of volunteers at the Manor money to add more than two dozen new books to the in various capacities. The main jobs he assists with Large Print section (which is the most popular in the are transporting residents to their therapy or hair library). She has transformed the library to what it is dresser appointments, as well as helping deliver today and we are so thankful for her. The committee the mail. The rest of the week Bill takes volunteers calls Roberta their chairperson, however, she shuns the to other organizations like the Strasburg Railroad, title and states they all work together as a committee. Elizabethtown Public Library, Bethany Christian Services, or Elizabeth Care. However, Bill states that Besides volunteering in the library, Roberta also Moravian Manor is his favorite place to come because finds time for chair yoga, another group she has he sees how the employees care for one another enthusiastically begun here at the Manor. and have such great team work. He enjoys the family atmosphere at the Manor the best. Another fun activity Roberta found while taking a walk one day and thought it sounded like fun, is playing Bill said that working for Excentia has been his in the Ukulele Club. She is now the proud owner of favorite job and has changed his life. Out of college, three ukuleles. he was previously an elementary school teacher for a few years. Then he spent 18 years in the restaurant In her spare time she also enjoys paper crafts, book management business, and before Excentia was with making, making cards, and folded book art. She also R.R. Donnelly for 17 years. used to spin and weave a lot at her prior home and is slowly picking it up again. Stop by her home someday Bill and his wife, Mary, have been married for 37 years to see the beautiful oriental rugs she created. and have three sons and five grandchildren. Besides his job, he also loves bird watching and working on The many talents of Roberta Machalek are impressive the family genealogy. and her servant heart certainly reflects the mission of Moravian Manor. Her enthusiasm inspires us all and We are so thankful for Bill and his passion and servant we are so thankful that she and her husband have heart toward the residents of Moravian Manor, and made Moravian Manor home.

Warwick Woodlands | www.warwickwoodlands.org 13 DINING SERVICES Spotlight Sodexo Bestows Prestigious “BEST-IN-CLASS” Title to the Manor e are proud to announce that Tender Green Salad with Strawberries, Moravian Manor was named a Cucumbers and Basil Showcase Account Community by W A wonderful blend of tender greens Sodexo. We are one of only 11 communities in the United States that were awarded this topped with strawberries, cucumber, prestigious title. Sodexo has served Moravian basil and toasted pistachio. A very Manor since 2000 and together we have tasty and healthy Spring time salad. focused on elevating the quality of life and Prep Time: 3 to 5 minutes experiences of residents who live here. Cook Time: 3 minutes Sodexo uses a complex assessment for this Yield: 4 Servings selection process to determine the level of Ingredients: value and services provided in partnership 2 tablespoons walnut oil or with their communities. extra virgin oil 2 teaspoons white wine vinegar This designation Quote from for Moravian David Swartley, 1 teaspoon honey Manor Dining President: 1/4 teaspoon salt “Sodexo has been a Services denotes 1/8 teaspoon freshly ground black pepper wonderful partner to it is a Best-In-Class 1/2 head butter, Boston or bibb lettuce, leaves torn (about 5 cups) work with and their example of the 6 large or 12 small strawberries, quartered if large, halves if small leadership has been 1/4 English cucumber, sliced thinly in to half moons value it brings exceptional. I am 2 tablespoons pistachio nuts, toasted and coarsely chopped daily and the proud of the team 4 large or 8 medium fresh basil leaves, torn services provided. and Moravian Manor Additionally, this is honored to be a Instructions: program will help recipient of this award.” Fun Food Facts: establish a list of Whisk the oil, vinegar, honey, salt and • Chocolate was once pepper in a small bowl. used as currency tour and reference accounts to support the • Ketchup was used as a Place the lettuce in a large bowl. Drizzle marketing efforts of Moravian Manor as well medicine in the 1800’s as Sodexo. Being identified as a Sodexo with about half of the dressing and toss to • Apples are a good source of fiber Showcase Community represents the best coat. Toss half dressing with lettuce. • Figs are high in calcium partnerships that incorporate shared values Divide the lettuce among 4 small salad plates. Arrange the strawberries and • French fries originated and commitment to improve quality of life in Belgium cucumber slices on top, then drizzle with for residents, family members, and guests we • Grapes, kiwis and serve every day. remaining dressing. Top each with ½ bananas are berries tablespoon pistachios and some basil.

Along with this accomplishment comes a NOTE: Pairs well with a 3 oz. grilled chicken breast and grilled pita to monetary award from Sodexo in the amount make an entrée. of $5,000. This money is provided to make Nutritional Facts: Calories: 1110, Carbs: 7mg, Protein: 2g Fat, Sat. enhancements to the service offer platform. fat:1g, Cholesterol: 0mg, Sodium: 150mg, Fiber: 2g

14 Moravian Manor | www.moravianmanor.org “Community within a Community” JOIN US: Various Investment Learning Opportunities

he Development Office welcomes you to join For more information on these opportunities, contact us in 2019 for a series of educational seminars the Development Office at (717) 626-0214 or Ton your investments and planned giving. [email protected] Simply put, planned giving is the process of being th educated and informed on the best way to make We began the series on Jan.16 charitable contributions to the people and causes you with Brian Roche from WGAL news. value the most. He spoke about guarding against common scams that target seniors. It may be your community, family, or church. By Our next seminar was on March 6th identifying your value groups, you can then make and Amanda Rock from Everence decisions and actions to execute your giving plan Financial spoke about Investments throughout the remainder of your life. Whether you and Potential Consequences. decide to donate your time, talent, or treasures, please consider Moravian Manor or your favorite We hope you can join us for the last two charity of choice. Together, we can assess, discuss, seminars which will be at 2 pm in Moravian Manor’s and discover opportunities where you can enhance Steinman Hall. the lives of your neighbors within the community and June 17, 2019: New tax law and what we have reap the maximum financial tax benefits. Be sure to learned check with your tax advisor, financial advisor, or estate September 25, 2019: Estate Planning and How to attorney for specific advice related to your planned Protect Your Loved Ones! giving goals. So please join us for one or all of the following seminars to learn a little—or a lot—about making educated decisions on the financial future for you and those you love.

YOU ARE EXTRAORDINARY! Thank you Moravian Manor Family for your Extra-Generous giving!

During the November 16, 2018 Extraordinary Give, you helped us raise $28,237.02. One hundred percent (100%) of the proceeds from these donations go toward the Moravian Manor Benevolent Care Fund. #IGIVEEXTRA #EXTRAGIVE EXTRAGIVE.ORG MORAVIAN MANOR On an average day, 50 residents in all levels of care at the Manor will find that their resources fall short on covering the cost of services they A HEARTFELT THANKS FOR YOUR GIFT! require. Thanks to your investment, the fund is an assurance that each PLEASE ENJOY AN day these residents will continue to receive the exceptional care they EXTRA TREAT! deserve, in a community they love and call home.

We also extend our gratitude to the Lancaster County Community Foundation and their sponsors for championing giving and generosity…and for celebrating many great organizations in our community.

Mark your calendars for the 2019 Extraordinary Give on November 15.

Warwick Woodlands | www.warwickwoodlands.org 15 “Community within a Community” 2019 SPEAKER ANNOUNCED: Kim Campbell, Wife of Country Music Legend Glen Campbell

SAVE THE DATE! Monday, October 14th, 2019 Lancaster Marriott at Penn Square

MORAVIAN MANOR IS PROUD TO ANNOUNCE KIM CAMPBELL AS THE 2019 ENGAGING COMMUNITY SPEAKER.

Kim Campbell was married to legendary country/pop alter the brain chemistry associated with wellbeing star Glen Campbell for 34 years until his passing in and stress reduction, augmenting or reducing the August 2017, following a long and very public battle need for pharmacological interventions. with Alzheimer’s. The documentary, Glen Campbell: I’ll Be Me, shared their family’s journey with the Among her many accolades, Kim recently received world and opened up a national conversation about the Alzheimer’s Drug Discovery Foundation – Great the disease. Determined to help other families on Ladies Award, the US Against Alzheimer’s – Women the same journey, Kim founded CareLiving.org to Making Change Award, and the Alzheimer’s encourage caregivers to take care of themselves, and Association – Caregiver Leadership Award. to improve the quality of life of families living with Stay tuned to our website and Facebook for details dementia through education, advocacy, and real- about tickets as well as table and sponsorship world change. She also established the Kim and Glen opportunities! For questions, please contact Campbell Foundation to promote the use of “music as the Development office at development@ medicine” to alleviate depression, manage behaviors, moravianmanor.org or 717-626-0214. boost the immune system, improve cognition, and

16 Moravian Manor | www.moravianmanor.org 2018 Annual Report

Named Endowment Funds

Generous friends Elizabeth A. (Reese) Beecher Memorial Trust Fund The Elizabeth A. (Reese) Beecher Memorial Trust Fund was established and benefactors in 1972 by a bequest from the estate of J. Franklin Beecher. Income can have, over the be used for the relief, assistance, and support of aged women of the years, established Congregations belonging to the Moravian Church of the Northern Province of the United States. the following Mildred L. Bender Memorial Fund named funds for a The Mildred L. Bender Memorial Fund is a donor restricted fund number of purposes, established in 1995 by family and friends of Mrs. Bender, a resident of Moravian Manor from 1988 to 1994, as a tribute to this woman whose life which enhance the and work exemplified a spirit of ministry to others. The memorial has a two- Manor’s ministry. fold purpose. First, to recognize each year outstanding service by a staff The minimum gift member, a resident, and a volunteer; and second, to assist health center residents whose funds have been depleted and cannot meet the full cost to establish an of care. endowment fund is John and Edna Bonham Memorial Fund $25,000. Additional The John and Edna Bonham Memorial Fund was established in 2011 with gifts to any of these a gift from the estate of Mr. and Mrs. Bonham. John and Edna had been residents of Moravian Manor from April of 1986, when they moved into a funds are greatly Manor Greene Apartment, until their respective deaths in 2010 and 2007. welcomed. Their memorial fund is designated for general endowment purposes.

continued on page 18 2018 Annual Report

Portia A. Bowman Memorial Fund 115 from 1995 until her death on November 19, The Portia A. Bowman Memorial Endowment Fund was 2004. Mrs. Henly was an active and compassionate established in 2012 with a gift from Miss Bowman’s member of the Manor’s community, and she spent estate. The proceeds from the Fund are designated most Mondays, beginning in the fall of 1996, serving for benevolent care. Portia was a life-long Moravian as a volunteer in the Children’s Corner, the Manor’s and was active in both the church and in Moravian child care center. The fund’s purpose is to enrich the Manor. She served on the board of trustees from 1994 literacy program of the Children’s Corner. Proceeds to 2005 and served as board treasurer during that will be used to purchase books and related materials, time. Portia was an active volunteer and a member to create and maintain an intimate outdoor reading of the Lamplighters Association, Moravian Manor’s garden in Doris’s memory, and to enhance the literacy auxiliary. She served on the Archives Committee and program as needs are identified. was instrumental in the formation of the Lititz Porch “Poss” McCloud Memorial Fund Walk held annually in October and sponsored by the The “Poss” McCloud Memorial Fund was established in Manor. Portia was honored in 2010 as the recipient of 1984 in memory of Paul “Poss” McCloud, who served the Mildred Bender Volunteer Award. on the Board of Trustees from 1970 to 1983 and held Bricker Memorial Endowment Fund the office of Board President from 1978 through 1983. The Bricker Memorial Endowment Fund was established Interest from this fund is used to purchase personal in 2006 by Manor resident Victoria H. Badorf and items for residents whose funds have been depleted. family in memory of her aunts, Sophia Lucinda Bricker Moravian Home of Lititz for Aged Women Trust (1872-1945), Eve Magdalene Bricker (1880-1961), Fund and Elizabeth Bausman Bricker, M.D. (1877-1979). The Moravian Home of Lititz for Aged Women Trust Proceeds from the Bricker Memorial Endowment Fund Fund was established by the Association for the are dedicated to the care and maintenance of the Beck relief, assistance, and support of aged women of the Memorial Garden at Moravian Manor. Congregations belonging to the Moravian Church of Richard G. Davis Memorial Fund the Northern Province of the United States. The Richard G. Davis Memorial Fund is a donor New Horizons Permanent Endowment Fund restricted fund established in 1996 by Manor resident The New Horizons Permanent Endowment Fund was H. Stella Davis in memory of her husband. Income established in 1984 with gifts from an Eastern District from this fund helps residents whose funds are Campaign. Income is used to provide care for less- depleted and cannot cover the cost of services and than-full-pay residents. care they need. Mr. and Mrs. William R. Parsil Memorial Fund Cynthia Jones Eastman Memorial Fund The Mr. and Mrs. William R. Parsil Memorial Fund was The Cynthia Jones Eastman Memorial Fund was established in 1999 by the Parsil Family. The fund’s created in the year 2000 by her brother Philip Harris interest has been designated for the Moravian Manor Jones in his sister’s memory. The fund was established Alzheimer’s Program. to restore and maintain the Steinway Grand Piano that was donated to Moravian Manor by Cynthia’s family The Ernest T. Selig, Jr. and Dorothy Ferree Selig in her memory. Cynthia Jones Eastman was a resident Memorial Endowment Fund of Moravian Manor where she resided in cottage 107. The Ernest T. Selig, Jr. and Dorothy Ferree Selig The piano was a gift to Cynthia from her parents on Memorial Endowment Fund was established by her sixteenth birthday. their estate in 2011 in memory of Ted and Dorothy’s longstanding relationship with Moravian Manor, Doris A. Henly Memorial Fund beginning as charter residents of Herbst Haus until The Doris A. Henly Memorial Fund was established Ted died in 1998 at age 93. After transferring to in 2005 by her family and friends to honor her assisted living in the Manor, Dorothy later moved loving, altruistic memory. Mrs. Henly was a resident from Lititz to Connecticut in 2005 to be closer to her of Moravian Manor where she resided in cottage 18 Moravian Manor | www.moravianmanor.org 2018 Annual Report Named Endowment Funds Moravian Manor has been the recipient of a number of endowment funds that have been established in honor and in memory of cherished individuals. The funds, which were gifted by family and friends, support various aspects of the Manor’s ministry. In 2018, $422,626 was transferred from the Manor’s endowment funds into operations to support the designated purpose of the funds. Balance Original Date 12/31/18 Balance Established Elizabeth A. (Reese) Beecher Memorial Trust Fund $100,492 $32,000 1996

Mildred L. Bender Memorial Fund $161,698 $50,000 1995 Endowment

John and Edna Bonham Memorial Fund $ 675,965 $435,906 2011 Funds established by the Board Portia A. Bowman Memorial Fund $55,035 $20,000 2012 of Trustees Bricker Memorial Endowment Fund $47,095 $20,000 2006 Balance Date Richard G. Davis Memorial Fund $48,007 $10,000 1996 12/31/18 Established ...... Cynthia Jones Eastman Memorial Fund $5,144 $10,000 2000 Benevolent Care Fund Doris A. Henly Memorial Fund $32,025 $11,447 2005 $4,475,211 1985 ...... “Poss” McCloud Memorial Fund $33,254 $10,000 1984 General Endowment Fund Moravian Home of Lititz for Aged Women Trust Fund $699,219 $221,410 1996 $3,862,941 1988 ...... New Horizons Permanent Endowment Fund $809,764 $270,000 1984 Benjamin G. Forrest Memorial Fund Mr. and Mrs. William R. Parsil Memorial Fund $31,845 $10,000 1999 $518,281 1984 ...... Ernest T. Selig, Jr. and Dorothy Ferree Selig Memorial Paul W. McCloud Memorial Fund Endowment Fund $147,354 $90,944 2012 $675,965 1984 John Traeger Memorial Endowment Fund $123,609 $21,000 1958 ......

Dean Worth Dementia Education Fund $37,800 $35,000 2017

children. She died in 2011 at age 105. The income that embodied the life of Professor Worth. It is from this endowment is to assist residents whose with this focus on excellence in understanding personal resources have been depleted and cannot the neuroscience of the brain with the diagnosis meet their costs for services needed. of Dementia, that the fund will provide training experiences for staff in the latest education by John Traeger Memorial Endowment Fund nationally recognized experts in the treatment and The John Traeger Memorial Fund was established in care of those with this diagnosis. 1958 from a bequest established by Mr. Traeger of Bethlehem, Pennsylvania. Interest from this fund can Dean Stoddard Worth was a Distinguished Professor be used at the discretion of the Board of Trustees. (Emeritus) of Slavic Languages and Literatures at UCLA, longtime chair of the International Committee Dean Worth Dementia Education Fund of Slavists, Foreign Member of the Russian Academy The Dean Worth Dementia Education Fund was of Sciences, and a life member of the Centre d’ Études established in 2017 by Emily Klenin to honor the Slaves of the University of Paris (Sorbonne). legacy of learning, compassion and excellence

Warwick Woodlands | www.warwickwoodlands.org 19 2018 Annual Report

2018 FINANCIAL REPORT

ver the past several years, Moravian Manor did lower the nursing bed count from 127 beds to has strategically positioned itself for the 119 beds. This reduction of beds allowed Moravian Ofuture of health care. While Skilled Nursing Manor to transition to more private rooms for our remains our largest area of care, we recognize residents while effectively increasing our Medicaid that reimbursement from Medicare, Medicaid, and reimbursement. We also were fortunate that our Managed Care are becoming increasing pressure Assisted Living, Personal Care and Residential Living points as we strive to provide quality care in shorter areas realized a healthy census, helping to lessen timeframes; with higher complexities; and stagnant, losses. sometimes lower reimbursement rates. These pressures necessitate that we diversify our offerings As we continue to focus on our core operations, we and continue to increase the number of Residential are excited to continue to grow our Residential Living Living units we have, thus our continued commitment units count. Throughout 2018, construction continued to expanding Warwick Woodlands. at Warwick Woodlands. The Woods 54-unit apartment building, five additional carriage homes and a facility In 2018, Moravian Manor recognized an overall net building with a woodshop were constructed. Move- loss of assets of $1,973,574. Factors that contributed in’s to the apartment units and carriage homes are to these losses included lower than budgeted census, currently underway. Moravian Manor is also in the increased tax expense (due to the tax assessment home stretch to secure financing for an additional of Warwick Woodlands), and unrealized losses on 71 carriage homes at Warwick Woodlands. As we investments of over $2.2 million. As we confront our continue to expand rapidly, it also comes with revenue challenges, a concentrated effort was made growing pains, as we strive to integrate our new units to control expenses, including staffing levels, to with our existing operations. While the new expansion assure we continued to provide the high standards of has exceeded expectations, we are working to care we are committed to delivering. resolve higher than anticipated real estate taxes. Moving forward, Moravian Manor recognizes that Financially, fiscal year 2018 was a challenging year. diversification will help mitigate the rapidly changing The crux of our financial difficulties was due to low world of health care. census in Nursing. Although a budget of 95% was forecasted for the year, our actual year-to-date census Despite a challenging year, Moravian Manor was 92.6%. The first six months of occupancy in continues to meet its mission as we provided over Nursing dropped significantly lower than budget, and $2.9M of assistance to residents in 2018. The ability to despite a resurgence of census in the later part of the continue to serve our residents is an honor for all of year, we could not recoup the loss of revenue already us, and we thank you for continuing to donate of your recognized. Unfortunately, low census is an industry time and funds to make this a reality. We are grateful wide trend. Throughout 2018 a record number of for your support, and we will continue to strive to admissions came to Nursing; however, discharges assure that your confidence and trust in the Manor is kept up at the same pace, making the task of well placed. increasing census difficult. In 2018, Moravian Manor

20 Moravian Manor | www.moravianmanor.org 2018 Annual Report

Revenue and Expenses Year Ending Dec. 31, 2018 REVENUE WITHOUT DONOR RESTICTIONS Moravian Manor billed Medicare, Medicaid, insurance companies & individual residents ...... $14,281,255 Other Resident Revenue...... $9,219,372 Entrance Fees Earned...... $1,973,562 Due to contractual allowances and the inability of some residents to pay, our billings were reduced by...... — $2,900,000 Other operating revenue from Daycare, Therapies, Investments and other ancillary services amounted to...... $2,134,162 Total Operating Revenues ...... $24,708,351

OPERATING EXPENSES: Expenses to provide the basic services including Nursing, Dietary, Housekeeping, Social Services, Chaplaincy & Activities ...... $15,325,779 Administrative, Admissions & Marketing...... $2,910,754 Plant Operations and Maintenance including Wages, Utilities, Purchased Services...... $2,420,045 Real Estate Tax...... $753,948 Depreciation Expense ...... $2,817,428 Interest Expense...... $966,867 Other...... $321,296 Total Operating Expenses...... $25,516,117 Total Operating Loss ...... — $807,766

NET ASSETS WITHOUT DONOR RESTRICTIONS:...... Unrealized Gain (Loss) on Investments & Assets Released from Restrictions. . . . .— $941,084 Change in Investment (YNC)...... — $79,904 Change in fair Value of Derivative Financial Investment (SWAP) ...... $404,894 NET ASSETS WITH DONOR RESTRICTIONS: Contributions (less fundraising expense)...... $121,875 Unrealized Gain (Loss) on Investments & Assets Released from Restrictions. . . . — $1,514,989 Interest & Dividends...... $98,724 Realized Gains...... $755,516 Changes in Beneficial Trust...... — $10,840 CHANGE IN NET ASSETS WITH AND WITHOUT DONOR RESTRICTIONS...... — $1,165,808 DECREASE IN NET ASSETS ...... — $1,973,574 TOTAL FUNDS DEFICIT...... — $1,973,574

Warwick Woodlands | www.warwickwoodlands.org 21 2018 Annual Report Balance Sheet Dec. 31, 2018 ASSETS: Current Assets...... $3,851,678 Investments ...... $8,493,121 Pledges...... $133,104 Assets Whose Use is Limited...... $7,841,739 Property & Equipment...... $99,964,045 Other...... $1,854,675 TOTAL ASSETS...... $122,138,362

LIABILITIES: Current Liabilities ...... $7,808,915 Annuities Payable & Claims Payable ...... $46,110 Long-Term Debt...... $51,030,978 Unearned Entrance Fees...... $37,467,846 Guest Deposits ...... $3,900,309 TOTAL LIABILITIES ...... $100,254,158

BOARD DESIGNATED ASSETS ENDOWMENT (WITHOUT RESTRICTIONS) . . . . . $4,701,228 UNDESIGNED ASSETS (WITHOUT RESTRICTIONS)...... $10,084,266 ASSETS WITH DONOR RESTRICTIONS ...... $7,098,710 TOTAL FUND BALANCES & LIABILITIES...... $122,138,362

Sources of Revenue Uses of Revenue

46% Skilled Nursing

60% Direct Services 22% Independent Living 12% Administrative & Marketing

17% Other Revenue 11% Depreciation 15% Personal Care 9% Plant Operations

4% Interest 3% Real Estate Taxes 1% Ancillaries/Other

22 Moravian Manor | www.moravianmanor.org ABOUTFun Facts LITITZ

Parking in Lititz… We all know that Lititz is a cool town, but did you know that there are 12 official holidays that the parking in beautiful Downtown Lititz is free? New Year’s Day, Martin Luther King’s Birthday, Presidents Day, Good Friday, Memorial Day, July 4th, Labor Day, Columbus Day, General Election Day, Veterans Day, Thanksgiving, and Christmas.

Farmer’s Markets in Lititz Local farmer’s markets have sprung up everywhere, and many people are enjoying the benefits associated with being able to walk or drive a few miles to pick up fresh produce and other products. Here in Lititz, we have four wonderful farmers markets, some open all year long.

LITITZ FARMERS MARKET is located at 24 N. Broad Street, Lititz. They will open on Thursday, May 16th and open every Thursday from 4-8 pm.

HARVEST LANE FARM MARKET is a fourth-generation family farm raising fresh fruits, vegetables, eggs and beef on the farm. Open all year long and located at 851 E. Oregon Rd., Lititz.

HOOVER’S FARMERS MARKET & GREENHOUSE opens in April each year with spring flowers and bedding plants. Fresh fruits and vegetables are grown right there on the farm. Hours are Mon – Fri 8:00 am – 8:00 pm; Saturday 8:00 am – 5:00 pm. Located at 30 Erbs Bridge Rd., Lititz.

KISSEL HILL FRUIT FARM ORCHARD & MARKET located at 2101 Kissel Hill Rd (on the back side of the Lancaster airport). Whenever seasonally possible, all produce is locally grown and harvested fresh daily for your field to table purchase. They also carry wonderful baked goods, homemade root beer and fabulous homemade goods. Hours of operation: Monday – Friday 9:00 am – 5:00 pm and Saturday 9:00 am – 4:00 pm. MORAVIAN MANOR, INC. NONPROFIT ORG U.S. POSTAGE 300 West Lemon Street PAID Lititz, PA 17543 YORK PA PERMIT NO. 232

SAVE THE DATE 2 Great Events, Same Day! SATURDAY, OCTOBER 19  10AM – 4PM EXPLORE Grand Opening RETIREMENT THE WOODS LIVING APARTMENTS & OAKS Between Moravian Manor and Warwick CAMPUS CENTER Woodlands, our two campuses feature the widest array of home styles available in a Life Plan community. On Saturday, October 19, 10 am – 4 pm, come for a Warwick tour and discover the many benefits of Woodlands, The Woods Apartments establishing a plan for your future.

Moravian Manor Cottage Moravian Manor Apartments Moravian Manor Hendricks Place Warwick Woodlands Carriage House