Page 1 of 3 MIDDLESEX COUNTY LIBRARY BOARD TUESDAY, MAY 24, 2016 10:00 AM Middlesex County Building, CAO Board Room 399 Ridout Street North, London

AGENDA

Members: Warden Jim Maudsley, Chair; Councillor Marigay Wilkins and Citizen Appointees: Albert Bannister, Vice-Chair; Ian Brebner and Dave Jones. Also present was Lindsay Brock, County Librarian; and Cindy Howard, Director of Social Services

A. CALL TO ORDER

1. Provision for disclosure of pecuniary interest.

2. Minutes of the Library Board Meetings held on April 26, 2016, 2016 A 2 - Library - May 24 - Library Board Minutes - April 26, 2016.pdf.

Moved by ______

Seconded by ______

That the Minutes of the Middlesex County Library Board meetings held on April 26, 2016 be approved as presented

3. Visioning Topic – Board Orientation – Library Facility Review A 3 - Library - May 24 - Library Facility Review - May 24, 2016.pdf.  Power point presentation by Lindsay Brock, County Librarian

B. ACTION ITEMS

1. Healthy Kids community Challenge – Year 2 Action Plan and Budget B 1 - Library Action - May 24 - Health Kids Year Two Budget.pdf.  Report from Lindsay Brock, County Librarian and Cindy Howard, Director of Social Services

Moved by ______

Seconded by ______

That the attached Year Two Budget be approved, confirming that the Library Board agrees to engage with the institutions identified in the Action Plan, in accordance with sections 8.1, 9.3 of Policy No. FIN 2.01; and that the Library CEO be authorized to sign and submit the documents to the Ministry of Health and Long Term Care on or before June 22, 2016. Page 2 of 3 C. CORRESPONDENCE AND INFORMATION ITEMS

1. System Circulation and System Internet Usage to April 2016 (with 2015 for comparison) C 1 - Library Info - May 24 - System Circulation 2016-2015.pdf.

2. Information Services Usage Statistics – April 2016 C 2 - Library Info - May 24 - Information Services Usage Statistics.pdf.

3. Accounts Payable to May 12, 2016 totalling $104,950.35 C 3 - Library Info - May 24 - Library Payables.pdf.

4. Newspaper articles concerning Middlesex County libraries C 4 - Library Info - May 24 - Newspaper Articles.pdf.

5. County Librarian Update – April 2016 C 5 - Library Info - May 24 - CEO Report.pdf.  Report from Lindsay Brock, County Librarian

6. Employment and Government Information Services Activity Report – 2016 C 6 - Library Info - May 24 - Employment and Government Activity April 2016.pdf.  Report from Lindsay Brock, County Librarian

7. Copy of an article from the May 2016 edition of Municipal World entitled “Public Libraries – Key to Newcomer Success” C 7 - Library Info - May 24 - MunicipalWorldArticle-PublicLibraries-May2016.pdf.

8. Invitation to the Healthy Kids Community Challenge entitled Collaborative Community Forum on Thursday, June 23, 2016 at the Caradoc Community Centre C 8 - Library Info - May 24 - Lead the Change June 23 HKCC Middlesex County.pdf.

9. Article from CBC entitled “Kingston Library’s code of conduct an attack on homeless, advocates charge” C 9 - Library Info - May 24 - Kingston Library's Code of Conduct on Attack.pdf.

10. Ministry of Tourism Culture and Sport circulated the “Core Elements of Culture Strategy – draft for Public Comment, April 2016” C 10 - Library Info - May 24 - Culture Talks Draft Report.pdf.

11. Copy of a letter from the Library Association to the Ministry of Tourism, Culture and Sport providing comments on the Draft Culture Strategy C 11- Library Info - May 24 - OLA Culture Strategy Response May 2016.pdf.

12. Copy of a letter from the Ontario Library Association to the Government of Newfoundland and Labrador with respect to book tax and cuts to public libraries in their province C 12 - Library Info - May 24 - OLA Responds to the Closure of 54 Public Libraries in Newfoundland and Labrador.pdf.

13. Poster entitled “Emergency Preparedness Starts with You” C 13 - Library Info - May 24 - Prepare Your Selfie Campaign.pdf. Page 3 of 3 14. Newsletter from Vanier Children’s Services entitled “Moving on Children and Youth Mental Health” dated May 2016 C 14 - Library Info - May 24 - Vanier - Communique No 2 May 2016.pdf.

15. Glencoe Building Project Update

16. Dorchester Library Expansion Update

Moved by ______

Seconded by ______

That Items C.1 – LIB through C.16 – LIB be received for information.

D. INQUIRIES

E. NEW BUSINESS

1. Next Meetings 10:00 a.m., Tuesday, June 28, 2016 10:00 a.m., Tuesday, July 26, 2016 10:00 a.m., Tuesday, August 23, 2016 10:00 a.m., Tuesday, September 27, 2016 10:00 a.m., Tuesday, October 25, 2016 10:00 a.m., Tuesday, November 22, 2016 10:00 a.m., Tuesday, December 13, 2016

F. ADJOURNMENT

Moved by ______

Seconded by ______

That the meeting adjourn at May 24, 2016 Page 1 of 4 A 2 - Library

FOURTH REPORT MIDDLESEX COUNTY LIBRARY BOARD TUESDAY, APRIL 26, 2016 10:10 AM Middlesex County Building, CAO Board Room 399 Ridout Street North, London

Members: Warden Jim Maudsley, Chair; Councillor Marigay Wilkins and Citizen Appointees: Albert Bannister, Vice-Chair; Ian Brebner, and Dave Jones. Also present was Lindsay Brock, County Librarian; and Cindy Howard, Director of Social Services

A. CALL TO ORDER

1. Provision for disclosure of pecuniary interest. None

2. Minutes

a) Minutes of the Library Board Meeting held on March 22, 2016

Moved by Ian Brebner Seconded by Albert Bannister That the Minutes of the Middlesex County Library Board meetings held on March 22, 2016 be approved as presented. Carried.

b) Closed Session Minutes of the Library Board Meetings held on March 22, 2016. (paper copy handed out at the meeting)

Moved by Councillor Wilkins Seconded by Dave Jones That the Closed Session Minutes of the Middlesex County Library Board meetings held on March 22, 2016 be approved as presented Carried

3. Visioning Topic – Library Services Review • Power Point presentation by Lindsay Brock, County Librarian

Lindsay Brock provided the Library board with a draft outline of upcoming meeting presentations, creating a schedule to follow to complete the strategic planning process as follows:

May 24, 2016 - Library Facilities June 28, 2016 - Environmental Scan July 26, 2016 - Strategic Planning Session August 23, 2016 - Strategic Planning Session May 24, 2016 Page 2 of 4 A 2 - Library

September 27, 2016 - Strategic Planning Session (Final Plan) October 25, 2016 - Library Budget – First Draft November 22, 2016 - Library Budget – Second Draft December 13, 2016 - Library Budget – Final Approval

The “Library Services Review” presentation gave Board members an introduction or refresher to the variety of services and activities in the library system. The Library board discussed engaging a consultation to facilitate the strategic planning process.

Moved by Albert Bannister Seconded by Ian Brebner That the Library Board recommend engaging a consultant for the Strategic Planning Project. Carried.

B. ACTION ITEMS

None.

C. CORRESPONDENCE AND INFORMATION ITEMS

1. System Circulation and System Internet Usage to March 2016 (with 2015 for comparison)

2. Information Services Usage Statistics – March 2016

3. Accounts Payable to April 7, 2016 totalling $225.920.57

4. Newspaper articles concerning Middlesex County libraries

5. County Librarian Update – March 2016

6. Employment and Government Information Services Activity Report – March 2016 • Report from Lindsay Brock, County Librarian

7. Canadian Library Association Dissolution

8. Ontario Public Library Statistics – County Systems – 2014

9. SOLS – Advanced EXCEL Program Closing

10. TD Summer Reading Club 2016

May 24, 2016 Page 3 of 4 A 2 - Library

11. Glencoe Building Project Update The Building Committee met on April 21, 2016 to discuss the draft RFP. Work continues on this document and the Committee will work with the County Solicitor on a draft contract to include with the document.

12. Dorchester Library Expansion Update An update was provided by Thames Centre staff regarding the project timelines. Final drawings are forthcoming and the Committee will have one week to review the. A tentative sod turning date has been set for May 31, 2016 (subject to approval by Thames Centre Council), with formal ground breaking scheduled for the week of June 1, 2016.

Moved by Albert Bannister Seconded by Dave Jones That Items C.1 – LIB through C.12 – LIB be received for information. Carried.

D. INQUIRIES

E. NEW BUSINESS 1. Next Meetings 10:00 a.m., Tuesday, May 24, 2016 10:00 a.m., Tuesday, June 28, 2016 10:00 a.m., Tuesday, July 26, 2016 10:00 a.m., Tuesday, August 23, 2016 10:00 a.m., Tuesday, September 27, 2016 10:00 a.m., Tuesday, October 25, 2016 10:00 a.m., Tuesday, November 22, 2016 10:00 a.m., Tuesday, December 13, 2016

2. Healthy Kids Community Challenge Event – “Lead the Change” was distributed

3. Library Branches and Road Tour It was noted that a date will be set after discussion with the County Engineer. The suggestion was made to include a stop at the Library Office in Strathroy if possible. May 24, 2016 Page 4 of 4 A 2 - Library

F. ADJOURNMENT

Moved by Councillor Wilkins Seconded by Dave Jones That the meeting adjourn at 11:40 a.m. Carried.

Lindsay Brock, County Librarian Chair – Warden Jim Maudsley

May 24, 2016 Page 1 of 4 C 3 - Library Info

Library Payables 14 April - 12 May 2016

Cheque Number Vendor Name Invoice Description Amount 103650 Alastair Ferrari Expense Refund $237.82 103662 Bell Glencoe Phone $81.70 103662 Bell Canada Ailsa Craig Phone $82.65 103688 CVS Midwest Tape LLC DVDs $39.08 103688 CVS Midwest Tape LLC DVDs $1,236.74 103688 CVS Midwest Tape LLC DVDs $180.69 103688 CVS Midwest Tape LLC DVDs $173.38 103688 CVS Midwest Tape LLC DVDs $773.85 103688 CVS Midwest Tape LLC DVDs $1,111.31 103688 CVS Midwest Tape LLC DVDs $720.77 103688 CVS Midwest Tape LLC DVDs $139.61 103688 CVS Midwest Tape LLC DVDs $114.94 103688 CVS Midwest Tape LLC Media $193.61 103688 CVS Midwest Tape LLC Media $280.76 103688 CVS Midwest Tape LLC DVDs $127.62 103688 CVS Midwest Tape LLC DVDs $114.09 103688 CVS Midwest Tape LLC DVDs $822.81 103699 Execulink Telecom Melbourne Internet $282.32 103719 Integrated Digital Solutions Toner $84.75 103725 Jessica May Expense Refund $24.44 103726 Janice Moniz Expense Refund $53.94 103729 Karen Donaldson Expense Refund $47.00 103734 Liz Adema Expense Refund $43.95 103738 Library Services Centre Browsing Paperbacks $438.06 103738 Library Services Centre Books $25.50 103738 Library Services Centre Browsing Paperbacks $217.44 103738 Library Services Centre Books $1,770.79 103738 Library Services Centre Books $288.27 103738 Library Services Centre Books $653.78 103738 Library Services Centre DVDs $104.08 103748 Leslie Anne Steeper Doxtator Expense Refund $158.69 103748 Leslie Anne Steeper Doxtator Expense Refund $139.14 103754 Marilyn Bezzina Expense Refund $75.20 103756 Megan Cook Expense Refund $47.20 103764 Paul Morrison Periodicals $35.50 103767 Municipal World Inc. Books $38.22 103769 Nadine Devin Expense Refund $50.85 103771 Office Central Supplies $9.24 103775 Ontario Graphic Solutions Inc. Business Cards $67.80 103775 Ontario Graphic Solutions Inc. Business Cards $67.80 103776 The 427 Wing London, Ontario Books $120.00

Library May 24, 2016 Page 2 of 4 C 3 - Library Info

103777 Cora Mae Woodfield Book $160.00 103786 Quadro Communications Co-Operative Inc. Lucan Internet $92.80 103796 Sylvia Hoonaard Expense Refund $40.51 103802 Staples Advantage Supplies $61.42 103802 Staples Advantage Supplies $151.49 103819 Thames Valley District School Board Healthy Kids Community Challen $4,494.46 103835 Zoe Reilly-Ansons Expense Refund $61.57 103849 Bell Canada Thorndale Phone $105.19 103868 CVS Midwest Tape LLC DVDs $215.74 103868 CVS Midwest Tape LLC DVDs $340.39 103868 CVS Midwest Tape LLC DVDs $889.59 103868 CVS Midwest Tape LLC DVDs $353.43 103868 CVS Midwest Tape LLC Media $745.13 103868 CVS Midwest Tape LLC Media $553.78 103877 Eastlink Newbury Internet $240.16 103881 Empire Music Co. Storytime Resources $44.41 103885 Execulink Telecom Parkhill Internet $2.71 103891 Hayter-Walden Publications Periodicals $80.00 103901 Library Services Centre Books $122.25 103901 Library Services Centre Browsing Paperbacks $191.52 103901 Library Services Centre Books $574.90 103907 Leanne Robinson Expense Refund $115.94 103927 Monks General Incorporated Rollershades, Installed $1,994.81 103938 Ricoh Canada Inc. Parkhill Copier $1,083.92 103948 Southern Ontario Library Service Supplies $28.25 103948 Southern Ontario Library Service Supplies $28.25 103953 Mun. of Strathroy Caradoc Banner $316.40 103975 4 Imprint Inc. Healthy Kids Comm. Challenge $898.40 103980 The Age Dispatch Subscription $70.00 103988 Bell Canada Melbourne Phone $287.64 103988 Bell Canada Mt. Brydges Phone $171.93 103989 Bell Canada Ilderton Internet $355.01 103989 Bell Canada Glencoe Internet $181.59 103989 Bell Canada Wardsville Internet $349.62 104004 Courtney Joris Expense Refund $90.36 104005 CVS Midwest Tape LLC DVDs $14.68 104005 CVS Midwest Tape LLC DVDs $140.61 104005 CVS Midwest Tape LLC DVDs $637.95 104005 CVS Midwest Tape LLC DVDs $122.11 104005 CVS Midwest Tape LLC Media $48.17 104005 CVS Midwest Tape LLC Media $61.82 104005 CVS Midwest Tape LLC Media $406.69 104005 CVS Midwest Tape LLC DVDs $201.61 104005 CVS Midwest Tape LLC DVDs $265.81 104006 Donna Fuller Expense Refund $193.64 104007 Debbie Guy Expense Refund $157.74 104037 Kathryn Suffoletta Expense Refund $32.10

Library May 24, 2016 Page 3 of 4 C 3 - Library Info

104040 Laura Garner Expense Refund $164.70 104042 Library Services Centre Books $26.49 104042 Library Services Centre Browsing Paperbacks $205.27 104042 Library Services Centre Books $11.61 104042 Library Services Centre Books $3,603.99 104042 Library Services Centre Browsing Paperbacks $265.49 104049 Canada's Finest Coffee Coffee $46.61 104052 Megan Cook Expense Refund $84.34 104062 DPOC Neopost Canada Ltd. Postage $2,825.00 104068 Office Central Supplies $398.19 104072 Oriole A. Veldhuis Books $59.90 104073 E. Dafoe Library. 25 Chancellors Circle Books $10.00 104083 Shred-It International ULC Shredding Service $50.85 104096 Uline Canada Corporation Labels $44.50 104099 Van Pelts Supplies $339.00 104103 Wintergreen Learning Products HKCC Supplies $4,348.96 104133 CVS Midwest Tape LLC DVDs $792.64 104133 CVS Midwest Tape LLC DVDs $68.46 104133 CVS Midwest Tape LLC DVDs $388.64 104133 CVS Midwest Tape LLC Media $96.34 104133 CVS Midwest Tape LLC Media $60.77 104133 CVS Midwest Tape LLC DVDs $1,006.79 104133 CVS Midwest Tape LLC DVDs $297.04 104144 Fabric Master Chair Cleaning $73.45 104163 Library Services Centre Books $4,733.48 104163 Library Services Centre Books $218.74 104163 Library Services Centre Books $20,763.75 104163 Library Services Centre Books, Browsing Paperbacks $5,378.80 104181 My Broadcasting Corporation Radio Ad $169.50 104201 The Dorchester Signpost Periodicals $60.00 104216 Wilson Brock Deliveries $1,475.00 104217 Western I.T. Group Parkhill Service $80.31 104218 W. G. Brock Repairs $226.00 104227 Absolutely Creative Training Training $146.90 104228 Audio Cine Films Inc. License $372.90 104231 Alastair Ferrari Expense Refund $274.48 104241 Bell Canada Strathroy Phone $712.61 104241 Bell Canada Delaware Phone $162.89 104241 Bell Canada Newbury Phone $82.65 104241 Bell Canada Dorchester Phone $163.55 104241 Bell Canada Wardsville Phone $82.65 104241 Bell Canada Library Phone $447.65 104241 Bell Canada Strathroy Phone $625.49 104241 Bell Canada Coldstream Phone $93.95 104241 Bell Canada Ilderton Phone $82.65 104241 Bell Canada Glencoe Phone $79.32 104241 Bell Canada Ailsa Craig Phone $82.65

Library May 24, 2016 Page 4 of 4 C 3 - Library Info

104242 Bell Canada Mt. Brydges Internet $194.34 104246 Brodart Co. Supplies $154.10 104249 Carr McLean Supplies $87.73 104257 Christopher Harrington Expense Refund $486.24 104270 CVS Midwest Tape LLC DVDs $643.67 104270 CVS Midwest Tape LLC DVDs $45.86 104270 CVS Midwest Tape LLC DVDs $25.87 104270 CVS Midwest Tape LLC DVDs $343.46 104270 CVS Midwest Tape LLC Media $59.72 104270 CVS Midwest Tape LLC Media $122.47 104270 CVS Midwest Tape LLC DVDs $39.08 104270 CVS Midwest Tape LLC DVDs $60.77 104276 Donna Wolfe Expense Refund $28.44 104283 Execulink Telecom Melbourne Internet $282.32 104300 Integrated Digital Solutions Lucan Copier $615.96 104300 Integrated Digital Solutions Dorchester Copier $250.71 104306 Karen Donaldson Expense Refund $52.90 104316 Library Services Centre Books $3,020.42 104316 Library Services Centre Browsing Paperbacks $242.89 104316 Library Services Centre Books $59.60 104316 Library Services Centre Books $3,950.54 104316 Library Services Centre Books $3,384.04 104316 Library Services Centre Browsing Paperbacks $185.50 104323 Maple Publishing Advertising $287.02 104333 Paul Morrison Periodicals $39.50 104336 Nadine Devin Expense Refund $387.47 104336 Nadine Devin Expense Refund $272.26 104341 Office Central Supplies $307.78 104355 Quadro Communications Co-Operative Inc. Lucan Internet $133.76 104357 Ricoh Canada Inc. Copier Usage $1,782.38 104358 Rival Office Solutions Ilderton Copier $145.09 104359 Rogers Wireless Komoka Internet $210.15 104370 Stephanie Hutchinson Expense Refund $131.60 104378 Staples Advantage Supplies $115.54 104378 Staples Advantage Supplies $88.87 104378 Staples Advantage Supplies $79.46 104378 Staples Advantage Supplies $8.35 104382 Strathroy Steam Clean Upholstery Cleaning $169.50 104397 Vanessa Jenner Expense Refund $23.03 104403 Wintergreen Learning Materials Limited Healthy Kids Supplies $4,348.96 104403 Wintergreen Learning Materials Limited Healthy Kids $1,167.01 104407 Zoe Reilly-Ansons Expense Refund $79.15

$104,950.35

Library May 24, 2016 Page 1 of 2 C 2 - Library Info

Reference Questions 2016 Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Total Strathroy Requests 8 5 5 7 25 Referred From Branches 4 2 2 3 11 Librarian E-mail 3 4 6 5 18

Online Resources - Number of Searches/Sessions/Logins Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Total EBSCO 67321 19747 19278 19505 125851 Gale 246 91 60 81 478 Career Cruising 12 28 4 6 50 Teen Health and Wellness 1 1 0 13 15 Ancestry 4204 4111 4492 4718 17525 Mango 30 27 34 55 146 World Book Encyclopedia 40 10 0 10 60 Consumer Reports 517 274 270 262 1323 Gale Courses 48 36 23 21 128 CareerAIM 85 138 182 148 553 Canadian Red Book 0 0 3 1 4 May 24, 2016 Page 2 of 2 C 2 - Library Info

Reference Questions 2015 Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Total Strathroy Requests 5 6 8 5 6 7 6 4 6 8 5 4 70 Referred From Branches 3 4 2 2 3 4 3 1 3 3 7 3 38 Librarian E-mail 5 5 4 6 5 9 2 2 5 4 6 5 58

Online Resources - Number of Searches/Sessions/Logins Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Total EBSCO 21238 23766 25976 23819 22673 23158 23839 23598 25075 29826 33783 100896 377647 Gale 4822 1656 1528 2272 671 111 388 163 109 886 26 353 12985 Career Cruising 11 173 42 13 11 12 8 3 13 8 6 12 312 Teen Health and Wellness 23 0 6 4 2 0 0 4 0 2 0 1 42 Ancestry 5583 10469 8020 6797 3361 2054 4113 1801 3654 4016 3387 3322 56577 Mango 51 27 66 27 40 24 16 12 39 33 68 45 448 Global Road Warriors 108 75 60 53 44 16 4 6 9 1 19 66 461 Britannica Encyclopedia 10 8 83 946 49 1610 0 0 191 67 0 0 2964 Grant Connect 24 6 7 17 3 3 1 0 2 7 14 n/a 84 Consumer Reports 345 404 399 571 226 262 258 209 423 213 278 556 4144 Gale Courses 83 36 42 50 34 42 21 28 23 28 25 15 427 CareerAIM 350 397 424 355 360 410 374 223 208 253 195 115 3664 Canadian Red Book 6 6 16 3 5 1 7 6 10 4 4 4 72 May 24, 2016 Page 1 of 4 C 1 - Library Info

SYSTEM CIRCULATION 2016 Branch HoursOpenWeekly Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Total Ailsa Craig 27 910 917 956 971 3754 Coldstream 12 673 665 748 683 2769 Delaware 8 199 244 255 262 960 Dorchester 49 1863 1740 2046 1919 7568 Glencoe 30 1865 2054 2141 1903 7963 Ilderton 27 917 860 1204 1148 4129 Komoka 40 2370 2614 3026 2544 10554 Lucan 40 2178 2332 2775 2517 9802 Melbourne 8 237 199 203 152 791 Mount Brydges 27 729 667 914 934 3244 Newbury 8 118 93 184 164 559 Parkhill 40 1374 1444 1826 1785 6429 Strathroy 58.5 8528 8783 10287 9132 36730 Thorndale 30 915 907 1043 995 3860 Wardsville 8 178 206 239 212 835 Library Office NA 102 106 97 97 402 Renewals Offsite 1363 1536 1523 1452 5874 Books by Mail / Talking Books NA 113 95 91 81 380 Downloadable Audio & e‐Books NA 4663 4377 4261 4134 17435 Freegal music downloads NA 404 814 582 521 2321 Zinio e‐Magazines NA 735 801 495 425 2456 Total 412.5 30434 31454 34896 32031 0 000000 0128815 May 24, 2016 Page 2 of 4 C 1 - Library Info

SYSTEM CIRCULATION 2015 Branch HoursOpenWeekly Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Total Ailsa Craig 27 985 1084 1146 1204 885 1015 1327 1141 1020 959 898 935 12599 Coldstream 12 707 556 588 642 579 752 1049 871 753 802 604 521 8424 Delaware 8 325 269 327 290 289 263 295 281 313 295 295 143 3385 Dorchester 49 1926 1996 2333 1821 1805 2039 2886 2405 1855 2009 1951 1984 25010 Glencoe 30 2322 2084 2251 2242 2126 2259 2564 2225 2255 2130 1968 2015 26441 Ilderton 27 950 1018 1213 1212 1089 1375 1831 1462 1379 1102 920 1055 14606 Komoka 40 2891 3054 3489 2636 2344 2860 3978 3726 3175 3093 2929 2694 36869 Lucan 40 1646 1903 2095 2013 1839 2256 4309 3224 2741 2458 2271 2446 29201 Melbourne 8 355 308 301 330 240 277 378 282 330 434 338 171 3744 Mount Brydges 27 776 740 937 1094 919 966 1429 1253 962 866 910 824 11676 Newbury 8 119 177 213 282 156 186 230 198 187 160 145 193 2246 Parkhill 40 1706 1687 2104 1999 1947 1948 2661 2309 1819 1811 1619 1409 23019 Strathroy 58.5 9493 9053 10804 9852 8391 9650 11280 10752 8976 9424 9056 8545 115276 Thorndale 30 849 691 946 863 823 933 1610 1169 1107 993 868 923 11775 Wardsville 8 225 181 212 245 208 277 277 252 264 270 294 242 2947 Renewals Offsite 1089 1089 Library Office NA 85 114 90 63 84 105 85 85 89 87 86 60 1033 Books by Mail NA 39 22 41 34 31 33 37 31 28 48 44 388 Talking Books NA 46 40 48 49 35 35 34 26 36 35 27 411 Books by Mail / Talking Books 70 70 Downloadable Audio & e‐Books NA 4081 3685 3940 3630 3320 3628 4091 3929 3838 3933 3773 4016 45864 Tumble e‐resources NA 69 85 129 169 88 68 120 71 136 58 40 36 1069 Freegal music downloads NA 362 499 920 817 762 588 482 586 757 737 699 448 7657 Zinio e‐Magazines NA 1019 643 899 639 585 501 747 734 589 574 575 527 8032 Total 412.5 30976 29889 35026 32126 28545 32014 41700 37012 32609 32278 30310 30346 392831 May 24, 2016 Page 3 of 4 C 1 - Library Info

SYSTEM INTERNET 2016 Branch Hours Open Weekly Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Total Ailsa Craig (4 public + wireless) 27 343 355 426 518 1642 Coldstream (2 public + wireless) 12 50 40 64 59 213 Delaware (2 public) 8 72 63 107 124 366 Dorchester (6 public + wireless) 49 632 532 658 902 2724 Glencoe (4 public + wireless) 30 592 578 634 686 2490 Ilderton (4 public + wireless) 27 120 149 221 284 774 Komoka (9 public + wireless) 40 1404 1269 1357 1500 5530 Lucan (12 public + wireless) 40 887 843 1106 1133 3969 Melbourne (2 public) 8 26 26 30 31 113 Mount Brydges (6 public + wireless) 27 403 460 521 560 1944 Newbury (2 public) 8 38 51 43 25 157 Parkhill (13 public + wireless) 40 1169 1151 1430 1568 5318 Strathroy (21 public + wireless) 58.5 5053 4941 5639 5555 21188 Thorndale (4 public + wireless) 30 217 172 273 392 1054 Wardsville (2 public) 8 26 41 27 41 135 Total 412.5 11032 10671 12536 13378 0 0 0 0 0 0 0 0 47617 May 24, 2016 Page 4 of 4 C 1 - Library Info

SYSTEM INTERNET 2015 Branch HoursOpenWeekly Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Total Ailsa Craig (4 public + wireless) 27 239 316 272 278 356 416 499 411 343 331 338 317 4116 Coldstream (2 public + wireless) 12 72 43 71 56 59 61 98 82 61 43 49 34 729 Delaware (2 public) 8 84 74 61 81 71 87 89 88 71 109 143 90 1048 Dorchester (6 public + wireless) 49 555 362 496 520 483 543 510 472 551 547 462 398 5899 Glencoe (4 public + wireless) 30 635 627 611 717 520 564 709 685 633 798 622 668 7789 Ilderton (4 public + wireless) 27 146 167 190 252 175 197 231 273 248 160 162 181 2382 Komoka (9 public + wireless) 40 1042 945 1290 1126 807 870 831 914 948 1240 1373 1136 12522 Lucan (12 public + wireless) 40 533 438 602 513 515 507 1287 1490 959 1208 1034 1079 10165 Melbourne (2 public) 845235640413846323633336 429 Mount Brydges (6 public + wireless) 27 488 494 511 620 442 495 399 335 324 372 393 285 5158 Newbury (2 public) 8353947283250616148435250546 Parkhill (13 public + wireless) 40 1362 1060 1431 1370 1107 1125 1536 1677 1455 1347 1265 1014 15749 Strathroy (21 public + wireless) 58.5 5298 4371 6132 5282 4547 5547 7046 6795 5841 5882 5299 4896 66936 Thorndale (4 public + wireless) 30 65 64 118 175 165 184 267 272 177 134 268 251 2140 Wardsville (2 public) 8 109 102 108 92 64 75 62 48 66 58 41 27 852 Total 412.5 10708 9125 11996 11150 9384 10759 13671 13635 11761 12305 11534 10432 136460 May 24, 2016 Page 1 of 11 B 1 - Library Action

Library Board

Meeting Date: May 24, 2016 Submitted by: Lindsay Brock, CEO Middlesex County Library and Cindy Howard, Director of Social Services SUBJECT: HEALTHY KIDS COMMUNITY CHALLENGE – YEAR 2 ACTION PLAN AND BUDGET

BACKGROUND: Theme 2 for the Healthy Kids Community Challenge will focus on reducing sugar- sweetened beverage and promoting tap water intake for children. Sugar-sweetened beverages are a concern to children’s health. These beverages include 100% fruit juice, pop, ice tea, sport & energy drinks and other drinks sweetened with sugar. They can replace more nutritious beverage choices and contribute excess sugar to children’s diets. In fact, sugar-sweetened beverages are the single largest source of sugar in children’s diet. A single 355 mL can of pop contains up to 40 grams (about 10 teaspoons) of sugar and no health benefits. Research consistently shows a relationship between consumption of sugar-sweetened beverages and weight gain in children. One study found that the risk of childhood obesity increases 1.6-fold for every sugar-sweetened beverage a child consumes per day. It is estimated that children are consuming upwards of 3 times more sugar then is recommended. Aside from the impact on body weight, excess sugar intake is associated with increased risk of dental cavities, heart disease, type-2 diabetes, and certain types of cancers. Research is also investigating the role poor diet quality can have on mental health. It is estimated that 60% of children are not meeting the recommendation for daily vegetables and fruit. Adequate vegetable and fruit intake is associated with positive health outcomes including healthy body weight and reduced risk of heart disease, certain cancers, and type-2 diabetes. As well, fruit and vegetables have high water content and can contribute to hydration and are packed full of essential nutrients. May 24, 2016 Page 2 of 11 B 1 - Library Action

Research suggests that reducing sugar-sweetened beverage intake through water promotion strategies demonstrates potential for achieving a measureable difference in rates of overweight and obesity in children. There is also evidence that health outcomes in children improve when communities make the healthy choice, like vegetables and fruit, the easy choice. During Theme 2, Healthy Kids Community Challenge communities will be working to support healthy hydration for children and families through education, policies, programs, and environmental supports. Communities have an important role to play in educating families about healthy beverage habits and choices. Communities can also contribute by making fresh tap water easy to access and appealing wherever children spend time, and when applicable, make bottled water more affordable. Many factors influence whether a child reaches for a healthy or unhealthy beverage. Four common barriers include: lack of knowledge or food literacy; access to water; marketing and social desirability; and cost, value and convenience.

ANALYSIS: The Project Manager, Nadine Devin, along with the project Co-Chairs (Cindy Howard, Director of Social Services; and Lindsay Brock, CEO Middlesex County Library) have begun work on the proposed Action Plan and Year 2 Budget, to be presented to Challenge Steering Committee members at a meeting on May 19, 2016. The final action and budget proposal will be submitted to the Province on June 22, 2016. The template for the Action Plan is attached, and will be completed based on feedback from the Steering Committee and Library Board. The proposed Action Plan includes a component for all Library Branches as well as partner agencies including child cares, schools, Ontario Early Years, and municipal recreation. The proposed action plan will also aim to increase partnerships with strategies that reach primary care providers, sport associations and food industry. It also aims to address the common barriers to healthy beverage choices through a comprehensive approach including education, advocacy, supportive environments and policy development. The following is an outline of the proposed strategies within the theme 2 action plan. Details on each of these strategies including their associated objectives, activities and costs will be shared at the Library Board meeting scheduled for May 24, 2016. 1. Community Mobilization - Lead the Change Event and Video Series 2. Primary Care Capacity Building and Partnership Development 3. Creating Supportive Environments and HKCC Recognition Awards 4. Education and Marketing

May 24, 2016 Page 3 of 11 B 1 - Library Action

On June 23rd, Theme 2 will be launched at Mount Brydges Caradoc Community Centre with a community forum called “Lead the Change”. The ultimate goal of this forum will be to encourage community leaders across sectors to collectively create healthier environments that support healthier children by making the healthy choice the easier choice. This forum invites influential decision makers in the County of Middlesex including administrators, directors and board members from across sectors. Participants will be invited to listen to messages about the importance of water, the impact of excess sugar & sugary drinks on health, and how our environment is often not supportive of the healthier choice; learn about opportunities to rethink organizational practices & make the healthy choice the easy choice; be inspired by videos and stories capturing model illustrations in our own community of changing organizational practices to support the healthy choice as the easy choice; and be encouraged to lead the change as participants walk away with strategies that can be championed in their respective organization.

RECOMMENDATION That the attached Year Two Budget be approved, confirming that the Library Board agrees to engage with the institutions identified in the Action Plan, in accordance with sections 8.1, 9.3 of Policy No. FIN 2.01; and that the Library CEO be authorized to sign and submit the documents to the Ministry of Health and Long Term Care on or before June 22, 2016.

Attachment May 24, 2016 Page 4 of 11 B 1 - Library Action

PROJECT ACTIVITY REPORT Ministry of Health and Long-Term Care

Instructions:

• The objective of Ontario’s Healthy Kids Community Challenge (HKCC), as outlined in Schedule “A” of your Transfer Payment Agreement, is for selected communities to develop and implement programs, policies and supports that promote healthy and active lifestyles among children through community-led planning and action. Collectively, participating communities will contribute to achieving the following outcomes: o Reduced childhood obesity and overweight. o Improved healthy behaviours among children related to healthy eating and physical activity. o Community collaboration and coordination on childhood obesity prevention and reduction, including the public, private and not- for-profit sectors. o Advances in research and evidence on community-based approaches and the interventions that support healthy weights in Ontario.

• The Project Activity Report will document achievements towards agreed upon deliverables, including key project activities, outputs; successes achieved, barriers encountered; and, if appropriate, planned actions to ensure deliverables as outlined in the Theme-Based Action Plan are met.

• The Project Activity Report is due to the Ministry of Health and Long-Term Care (the Ministry) on the dates identified in Schedule “D” as per your Transfer Payment Agreement. The template is intended to report on the status of project activities for the current theme and reporting period only.

• The Ministry is working with Public Health Ontario to evaluate The HKCC. As such, the Ministry will use the information contained herein for the purposes of planning and evaluation.

• Please answer the questions as appropriate and if applicable. For example, your community may/may not have begun to implement its first Theme-Based Action Plan before the end of the 2015-2016 Fiscal Year as this would depend on the timing of the Transfer Payment Agreement being signed, the hiring of your Local Project Manager, and other factors contributing to your community’s stage of readiness.

• Please do not change the format of this template. If additional space is required, please add rows as needed. You may contact your Ministry representative if you have any questions about filling out the template or you can simply email us at: [email protected]

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May 24, 2016 Page 5 of 11 B 1 - Library Action

PROJECT ACTIVITY REPORT Ministry of Health and Long-Term Care

Community Name: Theme: Funding Year: Due Date to Ministry:

Prepared By: Authorized By:

Signature: Signature:

Name & Title: Name & Title:

Contact #: Date:

1. LOCAL PROJECT MANAGER The Local Project Manager (LPM) will provide ongoing leadership for the planning, implementation and evaluation of all project activities over the duration of The HKCC. a. Please provide the name(s) of the LPM(s), and the main activities assigned during the reporting period. If applicable, please include an explanation if the LPM(s) has/have changed from the last reporting period.

b. What was the percentage of LPM time allocated to The HKCC during the reporting period? Has this increased or decreased since the last reporting period? If so, please explain the increase or decrease.

c. Please identify any training opportunities (offered by the Ministry, the Healthy Kids Resource Centres or others) that the LPM(s) has/have participated in to support The HKCC. Please indicate when this training occurred, type of training, perceived usefulness, etc.

d. Please identify any future training/learning opportunities needed.

2. COMMUNITY CHAMPION

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May 24, 2016 Page 6 of 11 B 1 - Library Action

PROJECT ACTIVITY REPORT Ministry of Health and Long-Term Care

Each community must identify a leader who will support and promote the initiatives and activities developed and implemented. The Champion’s role could take a variety of forms, but may include activities that promote community partner engagement and raising public awareness of the initiatives of the communities. a. Please provide the name of the Community Champion, and the main activities that he/she have undertaken to promote or support The HKCC during the reporting period. If applicable, please include an explanation if the Community Champion has changed from the last reporting period.

3. COMMUNITY NEEDS ASSESSMENT In Year 1 (2015-2016), all Local Project Managers (LPMs) are required to complete a comprehensive Community Needs Assessment (CNA) using the template provided by the Ministry. Since The HKCC is a community-driven initiative, the purpose of this assessment is to identify the unique needs, gaps, opportunities, resources and assets to support the planning and delivery of The HKCC. While the CNA is only conducted once in 2015, it will be updated to serve as a “living document” that will benefit your community throughout The HKCC. As such, LPMs are expected to reference/update their CNA to support ongoing planning and implementation activities as related to each theme, and to shape the content of each Theme-Based Action Plan. a. Please indicate any gaps and/or needs identified in your CNA (in this reporting period), and how you will be addressing these.

b. Please indicate how you are leveraging the local resources and opportunities that were identified in your CNA.

4. GOVERNANCE Your community is expected to establish a Local Steering Committee to coordinate, plan and implement The HKCC. Please tell us about this Committee. a. Please complete the table below for each member of your Local Steering Committee (add rows as needed). III. Represented Sector IV. Roles and Responsibilities I. Committee Member Name II. Title and Organization Name (Select answer from drop-down list) on the Committee Choose an item.

If other, please specify: Choose an item.

If other, please specify: Choose an item.

If other, please specify:

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May 24, 2016 Page 7 of 11 B 1 - Library Action

PROJECT ACTIVITY REPORT Ministry of Health and Long-Term Care b. How many times did the Local Steering Committee meet during the reporting period?

c. Please highlight key achievements of the Committee to support implementation of The HKCC during the reporting period (e.g., Policies, By-laws, etc.).

d. Is your Community Champion a member of the Local Steering Committee? If not, please explain how he/she is involved with the work of the Committee.

e. If applicable, please complete the table below to identify partners that have contributed to, or been involved with, the work of the Local Steering Committee (they do not need to be members of the Committee). For example, a partner may support or endorse The HKCC as a broad initiative, but is not involved in providing direct funding or the delivery of specific programs/activities (add rows if needed). I. Name of Partner Organization II. Support Role of Partner (please describe)

5. DATA COLLECTION All community-based programs, policies and supports implemented in your community will support progress against childhood obesity and overweight reduction, and improved healthy behaviours among children related to healthy eating and physical activity. As such, your community will be asked to participate in ongoing data collection for the purposes of evaluation. a. Please tell us about your involvement and experience with Public Health Ontario evaluation activities including community-based data collection during the reporting period. Your response can include any feedback you have received from your partners or Local Steering Committee members.

6. SUCCESSES / PROMISING PRACTICES

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PROJECT ACTIVITY REPORT Ministry of Health and Long-Term Care

Please list the top 3 successes or promising practices resulting from activities/programs during the reporting period. Identify the success and outcome achieved as well as contributing factors. Examples could include achievements by the Community Champion; securing private business partners to sponsor a local program or activity, etc.

1. 2. 3. 7. AREAS FOR IMPROVEMENT Please list the top 3 challenges or areas for improvement you or your partners have experienced when implementing activities/events/programs during the reporting period. Identify contributing factors as well as any mitigation strategies or solutions you have enacted to address these challenges and improve your local programs.

1. 2. 3. 8. THEME-BASED ACTION PLAN All communities participating in The HKCC are required to develop detailed Theme-Based Action Plans using the template provided by the Ministry. These Action Plans will outline all of the interventions that your community will deliver to support a given theme of The HKCC. In this case, “interventions” refer to: programs/activities (e.g., Walking School Bus), supportive policies (e.g., Healthy Food Policy) and/or supportive environments (e.g., building bike lanes). Please outline the progress your community has made to address the interventions of your Theme-Based Action Plan for the reporting period.

INTERVENTIONS: Please list all of the HKCC-related interventions that your community implemented during this reporting period, as per your Theme-Based Action Plan. Make sure to complete I. through IX. for each intervention. This can be done by duplicating (cutting and pasting) the table on the following page, as applicable. For example, if your community implemented 3 programs and 2 policies during the reporting period, you would duplicate this table 5 times (one table per intervention) to report on your progress to date. You can duplicate as many times as needed and insert (paste with original formatting) the tables on the following blank pages. If you have any problems making these duplicates, your Ministry contact can assist. You only have to answer the questions that are applicable to the intervention(s) you are reporting on.

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PROJECT ACTIVITY REPORT Ministry of Health and Long-Term Care

Select the type of intervention (from drop-down list): Choose an item. I. Intervention name: II. Intervention objective(s): III. Intervention duration (for programs/activities only - e.g., # of days, date of completion – reference your Theme-Based Action Plan): IV. What evidence (if applicable) did you use in planning this intervention? (e.g., research literature, previous experience in the community): V. Briefly explain how this intervention aligns with your Community Needs Assessment (e.g., does the intervention address a local need?): VI. All communities are encouraged to form and sustain multi-sectoral partnerships to support the planning and implementation of The HKCC. If partners were involved, directly or indirectly, in the planning and/or implementation of this intervention, please provide the following details (add rows if needed): Number (e.g., Type of Involvement (e.g., funding, Duration of Involvement Partner Organization (Select from drop-down list) 2 public equipment, communications, etc.) (e.g., 6 months) schools) Choose an item. If other, please specify: Choose an item. If other, please specify: Choose an item. If other, please specify: VII. What was the total number of people that participated in this intervention during the reporting period? VIII. Was there a specific population targeted for this intervention? If so, please describe (e.g., particular age group, gender, ethnicity): IX. Please include any other comments about your experience reaching this population (e.g., barriers, facilitators):

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May 24, 2016 MINISTRY OFPage HEALTH 10 AND of LONG-TERM11 CARE B 1 - Library Action STRATEGIC INITIATIVES BRANCH HEALTHY KIDS COMMUNITY CHALLENGE BUDGET PROPOSAL - THEME 1

Legal Name of Organization: Total Theme 1 Project Budget:

Middlesex County Library $175,000 Community Name: Contact Telephone Number: County of Middlesex 519-245-8237 HKCC Theme 1 Delivery Period: Contact Person, Title:

July 1, 2016 to March 1, 2017 Nadine Devin, Project Manager

THEME 1: FISCAL YEAR 1 COSTS (APRIL 1, 2016 - MARCH 31, 2017)

Salaries and wages (List Total # of FTEs & Amount) $38,831 1 FTE 38,831 Contract employees (List Total # of FTEs & Amount) $0 NA $0 Employee benefits (List Total # of FTEs & Amount) $2,646 1 FTE $2,646 Fee for services* (List items)* $0 NA $0 Transportation & communication (List Items)* $2,200 Mileage $1,200 Hotel accomodations for Profressional Development $1,000 Services (List Items)* $14,500 Profressional Development $500 Support to Printing of Trail Guides with HKCC logo and messages $1,000 Video series Bringing Physical Literacy to Life $5,000 Video series - Lead the Change Healthy Kids Community Challenge Recognition $5,000 Graphic designer to support resource development $3,000

Page 1 | 2 May 24, 2016 Page 11 of 11 B 1 - Library Action THEME 1: FISCAL YEAR 1 COSTS (APRIL 1, 2016 - MARCH 31, 2017)

Supplies (List Items)* $1,500 Office Supplies $1,500 Project materials (List Items)* $115,323 Support to HKCC planning/steering committee and community meetings (food, print, locations) $3,000 Natural Play Spaces Come Back & Play events $2,000 Nature Walks and Let's Play Documentary opportunties $1,500 Lead the Change/Community Mobilization $23,500 Comprehensive Supportive Environment Strategy $45,323 Primary Care Capacity Building & Partnership Development Strategy $10,000 Education $30,000 Acquisition ( List Items) * $0 NA $0 Others (Please Specify) $0 NA $0 OVERALL PROJECT TOTAL: $175,000

Page 2 | 2 May 24, 2016 Page 1 of 25 A 3 - Library

Middlesex County Library Board May 24, 2016

Lindsay Brock, County Librarian May 24, 2016 Page 2 of 25 A 3 - Library

Agenda

 Policy Review  Accessibility Requirements  Library Branches  Opportunities & Challenges May 24, 2016 Page 3 of 25 A 3 - Library

Policy Review

 FACILITIES AND EQUIPMENT FAC April 2010

FAC 1. Branch Library Facilities The Middlesex County Library Board is committed to providing effective, relevant and responsive library service to the residents, businesses and government bodies of Middlesex County.

FAC 1.1 Responsibility of Local Municipality It is the responsibility of the local municipality in which the branch library is located to provide a suitable space for its operation. May 24, 2016 Page 4 of 25 A 3 - Library

Policy Review FAC 1.2 Branch Libraries The location, number and size of branch libraries will be planned, approved and funded with the approval of the Board, the local municipality and Middlesex County Council.

FAC 1.2.1 Branch library locations will be determined by the Board in consultation with the local municipality.

FAC 1.2.2 Co-location with other community services will be preferred.

FAC 1.2.3 Locations on main thoroughfares in population centres will be preferred.

FAC 1.3 Branch Facilities Standards As facility standards, the Board will use the Administrators of Rural-Urban Public Libraries of Ontario (ARUPLO) Guidelines for Rural/Urban Public Library Systems (20012 or subsequent editions) to determine the suitability of the space provided by or proposed by a municipality. May 24, 2016 Page 5 of 25 A 3 - Library

Policy Review  Variable Lease Rate Policy RESPONSIBILITY 1.1 The Middlesex County Library Board is responsible for ensuring the terms and conditions of the lease held with the municipality. 1.2County Council or its delegated authority will approve all lease rates. All changes to library leases are subject to approval by the Library Board and County Council.

CRITERIA 1.3Library facilities are categorized as Comprehensive, Enhanced and Basic. Eligibility is determined by the Library Board in accordance with the Library Board Facility Policy.

Basic facilities meet basic library needs of population served, programming space is not provided and facility may Enhanced facilities meet the Basic facility criteria, and meet the requirements of the Library Board Facility Policy, provide administrative space for staff and include programming space for programs to be held during open hours. not meet the requirements of the Library Board Facility Policy. Comprehensive facilities meet the Enhanced facility criteria, are larger than 6,000 sq. Ft., provide a designated programming space for employment and library-related programs, and secured offices for itinerant providers. Comprehensive facilities must be located in an area of the County identified by the Library Board including: Lucan-Biddulph, Strathroy-Caradoc, North Middlesex, Thames Centre, and Southwest Middlesex. May 24, 2016 Page 6 of 25 A 3 - Library

Policy Review FAC 1.6 Safety Standards

Library branch facilities must provide a safe and secure workplace for staff and comply with pertinent legislation. Regular inspections by the Joint Health and Safety Committee will be carried out and concerns arising from these inspections, as well as worker concerns, will be addressed by the Board and the municipality. May 24, 2016 Page 7 of 25 A 3 - Library

Accessibility Requirements ADMIN 1.10 The Library shall endeavour to make its facilities accessible to, and safe for, persons with disabilities. ADMIN 1.11 The Library will cooperate with local municipal governments regarding accessibility plans for library facilities which are municipally owned. FAC 1.4 Accessibility Standards The Accessibility for Ontarians with Disabilities Act (AODA) standards for Accessible Built Environment and for Accessible Customer Service will also be used to determine the suitability of the space provided by or proposed by a municipality. May 24, 2016 Page 8 of 25 A 3 - Library

Library Branches Basic facilities meet basic library needs of population served, programming space is not provided and facility may

Enhanced facilities meet the Basic facility criteria, and meet the requirements of the Library Board Facility Policy, provide administrative space for staff and include programming space for programs to be held during open hours. not meet the requirements of the Library Board Facility Policy.

Comprehensive facilities meet the Enhanced facility criteria, are larger than 6,000 sq. Ft., provide a designated programming space for employment and library-related programs, and secured offices for itinerant providers. Comprehensive facilities must be located in an area of the County identified by the Library Board including: Lucan- Biddulph, Strathroy-Caradoc, North Middlesex, Thames Centre, and Southwest Middlesex. May 24, 2016 Page 9 of 25 A 3 - Library

Basic Branches  Coldstream  Well used children’s area – cozy space for programs and craft activities  Storage is an ongoing issue  Circulation desk is in need of updating/repair May 24, 2016 Page 10 of 25 A 3 - Library

Basic Branches  Delaware  Unique exterior space – potential for programming use  Public computers located behind service desk – privacy & safety concerns May 24, 2016 Page 11 of 25 A 3 - Library

Basic Branches  Melbourne  Large windows brighten the tiny space  Collection space is limited May 24, 2016 Page 12 of 25 A 3 - Library

Basic Branches  Newbury  Two room facility – one room is dedicated to the children’s collection and storytime use (popular evening storytime)  Public computers are located behind the service desk May 24, 2016 Page 13 of 25 A 3 - Library

Basic Branches  Wardsville  Recent facility improvement – emergency exit installation

 Good sightlines of space  Very well-used public computers  Tables & chairs often used for meetings, tutoring, research, etc May 24, 2016 Page 14 of 25 A 3 - Library

Enhanced Branches  Ailsa Craig  Very attractive branch – bright & welcoming, good display space

 Limited space for programming – complaints from some users about noise and distraction when running a program May 24, 2016 Page 15 of 25 A 3 - Library

Enhanced Branches  Dorchester  Ideal Children’s Area – ample shelving, space for programming, bright & friendly

 Lack of private meeting space for service providers, tutors, small groups May 24, 2016 Page 16 of 25 A 3 - Library

Enhanced Branches  Glencoe  Unique space – staff are experts at being creative!  Coatroom/stroller parking is a tight squeeze  Dedicated Friends group and very supportive community May 24, 2016 Page 17 of 25 A 3 - Library

Enhanced Branches  Ilderton  Extending the Library footprint outdoors – the library garden!

 Limited programming space – furniture and shelving units must be moved to accommodate programs May 24, 2016 Page 18 of 25 A 3 - Library

Enhanced Branches  Komoka  Programming space in library, and dedicated programming room

 Main doors are a challenge – can’t be closed during open hours, noise from the facility entrance can be a problem May 24, 2016 Page 19 of 25 A 3 - Library

Enhanced Branches  Mt. Brydges  Renovated children’s area – thanks to Strathroy-Caradoc  Limited space for special collections – ie. Young Adult May 24, 2016 Page 20 of 25 A 3 - Library

Enhanced Branches  Thorndale  Gas fireplace creates cozy reading space in adult area (requires safety measures)

 Oversized paperbacks – require new spinner units at most branches May 24, 2016 Page 21 of 25 A 3 - Library

Comprehensive Branches  Lucan  Bright open space – room for programming, quiet research, staff activities  Noise/confidentiality issues – require a sound-dampening system May 24, 2016 Page 22 of 25 A 3 - Library

Comprehensive Branches  Parkhill  Slatwall display area – New Items, Quick Picks, program promotion  Teen Zone – under development – a challenging group to reach May 24, 2016 Page 23 of 25 A 3 - Library

Comprehensive Branches  Strathroy  ERC and Public Computer area – impressive and very functional  Programming space – beautiful, but some functionality issues May 24, 2016 Page 24 of 25 A 3 - Library

Opportunities & Challenges

 Analysis of collection usage & space allocation  Excellent relationships with local municipalities – open lines of communication regarding facility improvements  Flexible and adaptive spaces  Storage space – we always need more!  Balancing community expectations with available programming space  No “one size fits all” solution May 24, 2016 Page 25 of 25 A 3 - Library

Next Meeting

 Library Policy Review – part 1 May 24, 2016 Page 1 of 1 C 13 - Library Info Emergency preparedness starts vvith you

o ntario.ca/beprepa red May 24, 2016 Page 1 of 1 C 12 - Library Info

May 4, 2016

Government of Newfoundland and Labrador Department of Education and Early Childhood Development

Dear Minister Kirby, The Ontario Library Association (OLA) includes more than 5,000 members who work in public, school, and academic libraries and is connected to the Newfoundland and Labrador Library Association (NLLA) through The Partnership, Canada’s network of Provincial and Territorial Library Associations. While we understand the financial strain of challenging economic times, we hope you will reconsider the implementation of a provincial book tax and cuts to public libraries in your province. Both will have a serious impact on the education and well-being of .

Investing in public libraries has been proven to yield a measurable, positive return that has a significant cultural and economic impact on communities. For example, in Ontario: • Economic Impact: the presence of a library in a community has a positive economic impact and actually contributes to economic prosperity. For example, the town of Stratford, Ontario, with a population of 30,000 reports for every $1 spent on the library, residents of Stratford receive $7.48 in benefits (a 648% return on investment). The calculation looks at tangible boosts to the local economy such as employment, purchasing, and supports from use of library programs and services.

• Libraries support job skills and education by providing an accessible and connected learning space for Canadians of all ages. Approximately 25% of Ontarians do not have Internet access at home or work, but have access at their public library. Only libraries have the professional staff, training opportunities, equipment, access, and infrastructure to serve every community in the province.

• Spending on materials in libraries increases demand and use of the library. Libraries with a higher per capita spending on materials have higher usage. (Canadian Urban Libraries Council, Trend Report, 2011).

It is our hope that this information will help guide decisions related to libraries and book purchasing in Newfoundland and Labrador. We are committed to supporting our Newfoundland and Labrador library colleagues to find ways to support a robust library service for your community. We welcome your questions, and invite any opportunity to strengthen access to library services in your province.

Best regards,

Todd Kyle, 2016 President, Ontario Library Association Cc Amanda Tiller-Hackett, president, Newfoundland and Labrador Library Association

May 24, 2016 Page 1 of 3 C 11 - Library Info

May 12, 2016

Ontario Culture Strategy Ministry of Tourism, Culture & Sport 401 Bay Street, Suite 1800 Toronto, Ontario, M7A 0A7 [email protected] 416-212-1802

Ontario Culture Strategy Team:

Ontario Library Association Response to the draft Culture Strategy.

Thank you for the opportunity to respond to the draft Culture Strategy. We agree with the principles, goals and strategies as outlined in the draft, and have a number of specific recommendations to ensure that public libraries are key partners in supporting this strategy:

Does the Vision for culture in Ontario and the Principles to guide government support for culture reflect what is important to you? Why or why not?

Public libraries support this Vision because we are also committed to ensuring that all Ontarians have the opportunity for learning, expression, and personal growth. The Principles also speak to values that public libraries hold. Moreover, we believe public libraries are exemplary players in fostering innovation, inclusion, and collaboration, with a very high public value for a modest investment.

Do you think that the three overarching goals will help to grow and strengthen the culture sector in Ontario? Why or why not?

We believe these broad goals speak to the value of culture and the impact of cultural institutions like ours on all Ontarians.

Do you have any feedback on the proposed initiatives in the document?

We have feedback on:

Goal 1: Help build strong community-based culture organizations:

“Work with government partners and culture stakeholders to maximize the use of public libraries and other culture facilities as community hubs, and explore opportunities to integrate arts and culture activities and spaces into schools and other community hubs”

o OLA members include people who work in school and public libraries. In Ontario, 67% of public libraries have shared programs with schools (in larger communities this number is 90%). These collaborations include reading programs, author visits and other initiatives that support culture. There is an opportunity to create a stronger strategy with existing relationships to advance this action item. We support any actions that facilitate libraries as community hubs, and believe that libraries provide excellent

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value for money.

o We support the Ontario Association of Architects (a partner in the OLA Library Building Awards program) in their request of government to improve support of architecture and design. The inclusion of architecture and design in the Culture Strategy will help to ensure that the government’s goals of building a strong economy and vibrant communities, attracting tourists and investment, and contributing to job creation are met; and will be a clear signal to other jurisdictions that Ontario values the contributions of design industry. As public libraries undergo renovations or new builds, they become even stronger civic spaces that our communities are proud of.

“Review and update provincial funding programs for public libraries to build the capacity of libraries serving rural and remote communities, improve digital services, and support leadership and innovation.”

o Improving digital services: we strongly support this action. Without a provincial strategy to support equity of access to digital services for our smaller communities (particularly communities serving populations of 20,000 and under) we risk inequitable levels of digital and media literacy in our province – a key competency in supporting innovation. For the 2016 budget consultation, OLA and the Federation of Public Libraries (FOPL) with input from Ontario Software Acquisition Program Advisory Committee (OSAPAC) submitted a proposal to encourage purchasing of digital resources across the school and public libraries sectors to provide more seamless access to e-resources. The strategy could result in a 35% cost saving and supports equity, particularly crucial for students in smaller communities transitioning from high school to post secondary education.

o We support a funding program to that builds capacity and addresses any inequities in per-capita funding. We recommend that the funding be structured to ensure local communities (municipalities and counties) that may have an increase in provincial funding do not reduce their local contributions.

“Work with First Nation public libraries to better understand their unique needs and identify how we can respond through improved supports.”

o We welcome any improved supports to First Nation public libraries and recognize their unique potential to support community and cultural development in these challenged communities. Specifically we recommend:

o An investment by the Ministry of Tourism, Culture and Sport to fund a needs assessment, feasibility study and business plan for the First Nation libraries. This would include, for example, consultation with band councils, Aboriginal Affairs, and Chiefs of Ontario.

o A revised granting and reporting structure that enables longer-term stability and planning for Public Libraries in First Nation Communities. This would include implementing a simplified process for reporting that takes into account limited time staff have and the challenges of broadband, connectivity and access to appropriate software that many smaller First Nation communities encounter.

o A digital strategy supporting equity for Ontario’s smaller communities (populations of 20,000 and under) that includes sustained support for broadband and e-

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resources.

o Implementing a strategy for public libraries to partner with local Native Friendship Centres to build awareness and understanding of our First Nation communities.

And,

o OLA has implemented an Indigenous Libraries Task Group and welcomes any opportunity to work with the provincial government to support access to library services for First Nation people.

“Collaborate on the continued implementation of the Ontario Volunteer Action Plan and promote the Partnership Grant Program, which helps build the capacity of the not-for-profit sector including cultural organizations.”

We agree with the purpose of the Partnership Grant program and endorse the Ontario Nonprofit Network vision for evaluation (reporting and accountability when securing grants) as:

o Building a shared vision for evaluation in the nonprofit sector o Building capacity among nonprofits, funders and others to negotiate evaluation plans o Building capacity within nonprofit networks to share what is learned o Building a culture within nonprofits that values critical reflection and sharing and not just measurement

We thank the ministry for the opportunity to comment on the draft strategy and appreciate that this initiative that will strengthen culture in Ontario.

Best Regards,

Todd Kyle, 2016 President Ontario Library Association

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Core Elements of Ontario Culture Strategy

Draft for Public Comment

Background and Purpose of this Document The process of developing Ontario’s first Culture Strategy began with the September 2015 release of “Telling Our Stories, Growing Our Economy,” a discussion paper to stimulate a conversation about culture in Ontario. In the fall of 2015, we held public town halls and community conversations with smaller groups and met with representatives from Indigenous communities. We also encouraged people to submit ideas online or post them on an interactive discussion forum.

We heard from a wide range of culture sectors, communities and individuals, including artists, educators, youth, seniors, people with disabilities, newcomers, Indigenous communities, Francophone communities and people living in urban, rural and northern communities. We reported back with “Culture Talks: A Summary of What We Heard from Ontarians” and published an environmental scan describing culture in Ontario and other jurisdictions.

We used the input we received through the public consultations to develop the core elements of Ontario’s Culture Strategy. Now, we invite your comments and ideas on them. They include a vision statement, guiding principles, and three overarching goals, along with strategies, actions and expected results. This document also includes a brief description of the Arts Policy Framework we will be developing as part of the implementation of the Culture Strategy.

Your comments on this document will be considered as we develop the final Ontario Culture Strategy. When complete, it will contain more context on the importance and impacts of arts and culture and more detail on Ontario’s vibrant culture sector.

Core Elements of Culture Strategy – draft for Public Comment, April 2016 Ministry of Tourism, Culture and Sport

May 24, 2016 Page 2 of 9 C 10 - Library Info

A Vision for Culture in Ontario An Ontario where every person has the opportunity for creative expression and cultural participation, and where the diversity of our stories and communities is reflected and valued.

Principles to Guide Government Support for Culture

Creativity and Innovation

Culture exposes us to new ideas, inspires new ways of thinking, and fosters creativity and innovation. Support for culture should help to enrich our lives, animate our communities and build a dynamic business environment in Ontario.

Quality of Life and Economic Development

Culture contributes significantly to both quality of life and economic development in Ontario. Support for culture should maximize the social and economic benefits of culture for individuals and communities.

Diversity and Inclusion

Ontario’s rich diversity is one of our greatest strengths. We should all have the opportunity to participate in Ontario’s diverse cultural life, regardless of age, background, language, ability or where we live in the province.

Respect for , Métis and Peoples

First Nations, Métis and Inuit cultures, languages and heritage represent distinct identities, histories and ways of life. Ontario is committed to reconciliation by strengthening and transforming its relationship with Indigenous communities and by implementing changes that reflect their own priorities.

Collaboration and Partnerships

The talents and contributions of many people and organizations make our culture sector strong and vibrant. Support for culture should encourage collaboration and partnerships among them, including provincial ministries and agencies; municipal, provincial/territorial, federal and Indigenous partners; culture and not-for-profit organizations; the private sector and all communities and individuals.

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Public Value and Accountability

Government investment in culture should be guided by what Ontarians value and by what makes a positive difference in the lives of individuals and communities. The Ministry, its agencies and the organizations we fund are accountable for achieving the best possible outcomes within available resources.

GOAL 1: Strengthen Culture in Communities Focus on strengthening community-based arts, culture and heritage

Strategies and Actions

Help build strong community-based culture organizations  Work with government partners and culture stakeholders to maximize the use of public libraries and other culture facilities as community hubs, and explore opportunities to integrate arts and culture activities and spaces into schools and other community hubs.

 Review and update provincial funding programs for public libraries to build the capacity of libraries serving rural and remote communities, improve digital services, and support leadership and innovation.

 Work with First Nation public libraries to better understand their unique needs and identify how we can respond through improved supports.

 Review and update provincial funding programs for community museums and heritage organizations to build capacity, strengthen leadership, and support more diverse organizations.

 Collaborate on the continued implementation of the Ontario Volunteer Action Plan, and promote the Partnership Grant Program, which helps build the capacity of the not-for- profit sector, including culture organizations.

Conserve and promote Ontario’s diverse cultural heritage  Develop additional tools to help communities identify and protect their cultural heritage, including guidance on cultural heritage landscapes, cultural planning and the interests of Indigenous communities in conserving cultural heritage to support municipalities in implementing the Provincial Policy Statement (2014).

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 Work with Indigenous partners, archaeologists, museums and other stakeholders to develop a framework to improve conservation of archaeological artifacts so that current and future generations can learn about and understand our past.

 Review the “Standards and Guidelines for Consultant Archaeologists” to reflect the evolving practice of archaeology in the land use and development contexts, including the engagement of Indigenous communities and the care of artifacts.

Connect people and communities by sharing and celebrating our diverse heritage and cultures  Provide online access to information about Ontario’s cultural heritage, including designated heritage properties and provincial heritage properties.

 Bring together culture and tourism agencies and attractions and Indigenous partners to increase public awareness and understanding of Indigenous histories and contributions to arts and culture in Ontario.

 Collaborate with sport and recreation partners to strengthen opportunities to integrate cultural engagement into community recreation and sport, and encourage cultural celebration as a part of multi-sport games held in Ontario.

Goal 1 Expected Results

 Funding more targeted to support a greater diversity of organizations and key priorities (e.g. digital services)

 More recognition and use of public libraries and other cultural facilities as community hubs

 Greater understanding of cultural heritage conservation and more tools to assist in conserving Ontario's unique cultural heritage

 Greater involvement of Indigenous communities in cultural heritage conservation

 More awareness of Indigenous contributions to arts and culture in Ontario

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GOAL 2: Fuel the Creative Economy Focus on maximizing the contributions of culture and creativity to a strong and competitive knowledge economy

Strategies and Actions

Make Ontario a culture leader at home and internationally  With the permanent Ontario Music Fund as its foundation, further develop the Ontario Live Music Strategy to set a vision and directions to continue to build Ontario as a leading North American centre for production and performance.

 Continue to work with Ontario’s growing interactive digital media companies to build a globally competitive industry that can innovate and succeed in the next generation of interactive digital media products, including video games, mobile content and transmedia storytelling.

 Establish a public/private film and television industry advisory panel to examine priority issues facing the industry and collaborate on strategies to promote the growth, innovation and global expansion of Ontario’s film and television sector.

 Help ensure Ontario's competitiveness as a top production jurisdiction by modernizing provincial supports to the screen-based industries.

 Seek opportunities to grow the culture sector within the framework of the Business Growth Initiative by working with partner ministries to foster innovation and help scale up companies in the arts and cultural industries:

o Explore the development of entrepreneurship and commercialization programs designed for the arts and cultural industries.

o Explore the development of risk capital programs designed with an entertainment focus and reflecting the rapid product development cycle of the arts and cultural industries.

o Attract investment that increases Ontario’s productivity, creativity and global competitiveness in the culture sector.

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o Accelerate the creation and adoption of new disruptive technologies1 to strengthen the culture sector’s role in the knowledge economy.

 Work collaboratively with the Ministry of Economic Development, Employment and Infrastructure and other ministries across government to inform the development of a long-term infrastructure plan for Ontario.

 Collaborate with government partners and the tourism industry to identify opportunities to grow cultural tourism in Ontario, including Francophone tourism and Indigenous-led tourism, and offer authentic and compelling visitor experiences.

 Continue to engage with the federal government on issues impacting Ontario’s Entertainment and Creative Cluster to help ensure the health of the province’s broadcasting and production industries.

Build the talent and skills of Ontario’s cultural workforce  Develop a better understanding of the impact of the digital transformation on culture and, as a first step, work with partners to organize a digital culture symposium to bring together stakeholders from all culture sectors to share experiences and expertise, build capacity to address digital challenges and take advantage of new opportunities.

 Increase awareness and uptake of the Canada-Ontario Job Grant among employers in the culture sector to assist them in developing their workforces through employer-led digital skills and other training.

 Help ensure that Ontario’s cultural workforce is positioned to succeed in the knowledge economy by fostering experiential learning opportunities and creating opportunities to enhance business skills training for the people who work in the arts and culture sector.

 Explore ways that provincial and federal immigration programs can contribute to the growth and success of Ontario’s culture sector and eliminate barriers to the successful integration of cultural workers.

 Engage federal, provincial and territorial culture partners on strategies to improve the socio-economic status of artists and to improve support for cultural infrastructure.

1 A “disruptive technology” is an innovative product or process that displaces established technology and may challenge existing firms or create a completely new industry. 6 Core Elements of Culture Strategy – draft for Public Comment, April 2016 Ministry of Tourism, Culture and Sport

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Goal 2 Expected Results

 More effective government tools to help Ontario’s cultural industries compete in a digital world

 More opportunities for government/industry collaboration to drive cultural industry productivity, innovation and exports

 Better coordination across government to integrate the cultural industries into Ontario’s broader economic agenda

 More Ontarians equipped with the skills and knowledge necessary to contribute to the creative economy

GOAL 3: Promote Cultural Engagement and Inclusion Focus on removing barriers and increasing opportunities for cultural participation

Strategies and Actions

Inspire the next generation and help youth build careers in the culture sector  Continue to identify opportunities for collaboration and partnerships between the culture and education sectors to increase opportunities for participation in arts and culture and learning through the arts.

 Continue to support Ontario’s culture agencies, attractions and organizations in offering exciting opportunities for children and youth to engage with arts and culture.

 Build new community partnerships through Student Success to support high school students who are interested in further learning or exploring careers in arts and culture.

 Promote youth engagement in the heritage sector by continuing to support programs offered by culture agencies and provincial heritage organizations and by identifying new ways to engage youth in the sector.

Reduce barriers and allow for greater participation in culture  Bring together cultural granting partners to share best practices and increase access and inclusion throughout the grant application and assessment process for Indigenous communities, Francophone communities, ethno-cultural communities, people with disabilities and others who may face barriers to accessing culture funding.

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 Continue to support culture agencies, organizations and other partners to remove barriers for people with disabilities and people who are Deaf2 to increase opportunities for participation in arts and culture.

 Identify ways to increase opportunities for Ontario’s seniors to engage with arts and culture in their communities.

Strengthen our relationship with Indigenous communities and work toward reconciliation  In collaboration with First Nations, Métis and Inuit peoples, establish a forum for ongoing dialogue to address shared culture priorities, such as preservation of Indigenous cultural heritage and languages.

 Help facilitate cross-cultural understanding between First Nations, Métis and Inuit communities and museums and other culture organizations to create stronger relationships and partnerships.

Goal 3 Expected Results

 Fewer barriers to accessing culture funding

 More opportunities for Ontarians of all ages and abilities to engage with arts and culture

 More information and supports to help youth pursue careers in the culture sector

 Stronger relationships with Indigenous communities to address culture priorities

2 The Canadian Hearing Society’s definition of “Culturally Deaf” refers to individuals who identify with and participate in the language, culture and community of Deaf people.

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Arts Policy Framework Developing an Arts Policy Framework will be part of the implementation of the Ontario Culture Strategy. The Framework will build on the Status of Ontario's Artists Act, which recognizes the invaluable contributions artists make to Ontario's economy, quality of life and sense of identity.

Jurisdictions around the world have recognized the arts, not only for their intrinsic value, but also for their contribution to achieving broader policy goals, like improving health and wellness, supporting better academic outcomes for children and youth, and decreasing isolation for seniors and others in the community.

The Framework will help increase awareness within government of the size, scope and diversity of Ontario’s arts sector, and of the many opportunities available to creatively integrate the arts into other policy and program areas. In turn, this will create new opportunities for artists and arts organizations to engage with other sectors. The Framework will also encourage and support government ministries and agencies to consider the needs of artists and arts organizations when they develop or review programs.

The Arts Policy Framework will provide a toolkit of information: key facts about Ontario's art sector, key sector organizations and associations, best practices and case studies for successfully integrating the arts into policy development and program delivery, information on monitoring use and measuring outcomes and links to additional resources.

9 Core Elements of Culture Strategy – draft for Public Comment, April 2016 Ministry of Tourism, Culture and Sport

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byAnne Marie Madziak

Public Libraries Key to Newcomer Success

One of the few things we know for ce1t ain in 20 16 is that the cultural landscape of many Canadian communi­ ties is under revision with the dozens, sometimes hundreds, of Syrian families arri ving in Canada eve1y week. Fortu­ nately, there is a vast nenvork of settle­ ment agencies in most cities across the countty, and even in some larger rural communities. Nonetheless, the needs are tremendous and these agencies will be stretched beyond their limits, with staff and volunteers working long days in a tireless effort to fi nd housing and as­ sist with the myriad of other settlement needs. This includes everything from fi lling out government forms to school registration, language classes fo r adults, fi nding a fa mily doctor, and learning how Newcomers enjoy the Brampton Newcomer Bus Tour that combines guided lours of city facilities with settlement information, fu n family activities, and practical experience. to navigate daily life in Canada. In many commun ities, the entire publ ic libraries are well positioned to needs of this population, and have exten­ publ ic sector is rising to the occasion, serve newcomers, not just in the early sive knowledge about the various sup­ along with individuals, fa ith groups, and days ofsettlement, but throughout the ports and services avai lable locally. In already-established Syrian Canadians, many phases of building successful lives the case ofsome urban li braries, federal­ supporting and augmenting the work in Canada. In addi tion to meeting the ly-funded settlement workers are located ofsettlement agencies. They are com­ in formational, recreational, and cultural in the libra1y; however, in most cases, it municating and collaborating to ensure needs of newcomers, libraries also play is li brarians who will help newcomers that newcomers receive the welcome a key role in helping residents embrace nav igate the system, pointing them to and support they need. And, while they cultural diversity and welcome newcom­ other agencies and organizations, while may not be directly involved in meet- ers with acceptance and understanding. also mak ing them aware of the library's ing the day-to-day needs of newcomers, Li brary programs, events, displays, and resources and services. municipal leaders - elected officials and community conversations serve to build staff- are committed to ensuring that the bridges across di ffe rences and cultivate newcomers are welcomed and success­ an inclusive communi ty. fully integrated into diverse and inclusive ANNE MARIE MADZIAK is Connecting People with the Manager ofTraining and communities. Development for Southern Public libraries should not be over­ Information and Resources Ontario Library Service.She can looked when municipal leaders are look­ be reached at . ing for ways to ensure successful integra­ people's needs fo r in formation. This tion and inclusion. As well-established includes newcomers. In fact, librarians cornerstones of most communities, are skilled at recogni zing the pa11icular

M AY 20 16 M UNIC I PA L W ORLD s •

MayA lib rar24,ian 2016at the Pickering Public li bra ry'sPage varied co 2llect ofio n3s that support to read Cin it.7 G -i veLibraryn our fin a nInfocial circu m­ Library in Ontari o, for example, recently their efforts to learn Engli sh and under­ stances at the time, I' m not sure I would recognized someone ask ing for help as stand Canadian cul ture, whil e also offer­ have grasped Engli sh, especiall y when a Syrian refugee and spent a lot of time ing the comfort and fa miliarity of their it comes to writing, as we ll as I did had I with the woman, rea li zing she and her own language. These include English-as­ not had access to the public library sys­ fa mily had not yet discovered all of the a-second-language kits; dual-language tem." She is currently pursuing a degree supports avai lable. Because employment books, including Engli sh-; literacy in political science at Du ke Uni versity was of high importance to the fa mily, materials; picture books and novels; in North Caroli na. She feels enormous the librari an referred the woman, Reem streaming services for music, movies, gratitude for all of the public li bra1y sys­ Jarbou - in Canada since December - to and television shows; cultu ra l passes to tems she has encountered over the years, the li brary's HR manager, a tra ined em­ local museums and galleries; and on line going so fa r as to declare, "I say this seri­ ployment mentor fo r newcomers. The access to newspapers from around the ously - I don't think I would be who I HR manager helped Jarbou with her world. am without them." resume. Subsequently, the libra1y ended Free and unrestricted access to so up interviewing her and hiring her for a many books, kits, DVDs, and onl ine re­ Programs and Services job as a page. Not every library can offer sources is akin to a treasure trove to new for Newcomers employment, but they can and do offer Canadi ans, who are often unemployed or Increasingly, li braries are develop­ staff skilled at understanding in fo rmation underemployed. Bochen Han, a young ing programs and services specifica lly needs and equipped with the resources woman born in China who came to On­ fo r newcomers, often in a va riety of and knowledge to meet those needs. tario at the age of six, remembers clearly languages. Brampton Public Libra1y, for Newcomers to Canada are drawn the im po11ance of being ab le to borrow example, offers computer workshops, ca­ to the breadth ofcollections available several books at a time from Toronto reer coaching, book clubs, and conversa­ at their li brary, including books and Public Library, and later, the libraries in tion ci rcles fo r women, men, and seniors other media available in English, and Mississauga and Burlington. She recall s, in the languages most requested in the sometimes in their nati ve language. In "I could check out as many books as I community. many communities, Syrian newcomers could carry. The fastest way to learn a will have already discovered the public language, other than hear it spoken, is NEWCOMERS, cont'd on p. 40

Executive Policy Get them on your ®I I eReader Alffdm hlp modt.tfOI 1otolgott1n1Mnt @books.munlclpa/world.com G EORGL 13. c un

I 6 MUN IC IPA L W O RLD MAY 20 16 NEWCOMERS,May 24, 2016 cont'd from p. 6 refugees. PageLibrary leader3 ofs take3 great care DEVELOPMENT,C 7 - Library cont'd from Info p. 9 to avoid duplicating the efforts ofother The libra1y's Around the World Sto­ organizations, while finding the unique There are nuances to this di scussion, 1ytimes are dual-language and designed niche the library can play in the overall ofcourse, as we ll as other calcul ab le to help children and their families learn network of services and supports available economic impacts ofdevelopments some English and become aware of their in the community. and services that must be considered. own culture and the cultures ofothers. However, the findings of thi s analys is The storytimes are organized around Hubs for Community Connections hi ghlight the importance of updating the such cultural celebrations as Ramadan, By virtue of being cornerstones of the way communities view community de­ Baisakhi, and Chinese New Year. Perhaps community, public li braries are natural sign and their futures. This knowledge the program with the greatest reach is the hubs where residents gather, newcomers will allow fo r advances in planning, as Newcomer Bus Tours, a joint initiative from eve1y corner ofthe world alongside well as in community and economic de­ ofthe library, the city's multilingual ser­ residents who have always li ved in that ve lopment, which may include: vices division, and Brampton Transit. The community. The mix ofpeople drawn to ..._ im proving decision making, based tour, which serves about 260 newcomers libraries means that libraries offer new­ on the relationships between devel­ a year, includes multilingual presenters, comers an unparalleled oppo1tunity to opment regulations, forms of devel­ family-friendly activities, information connect with and experience the full di­ opment, and tax revenue; about settlement services, practical tips ver-sity of the community that is their new ..._ improving Official Plan policies and like making sense of transit maps, and a home. Library programs create oppor­ zoning by-laws to maximize wealth­ guided introduction to city facilities and tunities for residents to meet each other building potential for the community; places ofinterest. across thei r differences and develop an ..._ implementing strategic initiat ives Libraries across the country and appreciation for each other and for Cana­ that build on the strengths of the around the world are going out of their da 's pluralistic society. Such impromptu most valuable forms ofdevelop­ way to welcome and all new­ exchanges weave community ties and ment; comers. With welcome signs in Arabic minimize the possibility of newcomers ..._ identifying the most strategically and other languages in their doors and being marginalized. benefi cial forms of development for windows, and on their websites, those Library bulletin boards, seemingly munic ipa ll y-owned lands; who work in li braries are reaching out archaic in an increasingly online world, ..._ determining more accurate long­ to ensure that newcomers feel a sense of nonetheless faci litate individuals getting term impacts and obligations associ­ welcome in their new homeland. Many li­ to know the possibilities for involvement ated with growth and development braries have a whole section of their web­ and engagement. Again, the words of on the tax base; and sites dedicated to newcomers. Calgary Bochen Han: "the bulletin boards are con­ ..._ developing improved community Public Library 's website, for one example, sistently fill ed with notices about events, improvement plans and action plans features everything from smart tips for symposiums, community gatherings, fo r infill to maximize RO I and com­ newcomers, to instructions on how to get volunteering opport unities, educational munity benefits. a library card, online dictionaries, a list services, many of them provided free of As we prepare for the future, there is of books on understanding the Canad ian charge by the library itself. It's one of the a great need for more effective approach­ workplace, and information about lan­ easiest ways to integrate yourselfwith the es to community planning, economic guage classes. There is also a short video, community and learn about how you can development, and municipal governance. providing an introduction to the library both benefit from others and be ofservice To achieve this, we must reframe the and its resources, with subtitles in Arabic. to others." work of planning for, regulating, and an­ Library staff play a key role in fac ili­ Newcomers are, generally speak­ alyz ing new local development. The new tating community conversations and rais­ ing, frequent library users and strong terms ofreference need to focus on: form ing public awareness around the plight of supporters. They value the breadth and of development (not cost of construction Syrian refugees. A staff blogger at New depth of resources available, the variety or "investment"); impacts on commu­ York Public Library dedicated a blog post of programs, and the skilled and person­ nity wealth huilding; required li fecyc le to understanding the Syrian refugee crisis. able staff who get to know them by name infrastructure investments; and other key Other examples include librarians who and become familiar with their interests. characteristics of healthy community de­ regularly highlight, on the library's web­ Libra1y use leads to equal opportunity, to sign and placemaking. Armed with this site, news stories and resources aimed at what Bochen Han refers to as "a plethora kind of background in fo rmation, and the learning more about the situation and un­ ofopportunities" she may not have other­ abili ty to gai n further insights through derstanding how and why people became wise found. It also generates self-reliance, improved planning practices and better refugees. Other libraries host mt shows by as newcomers use li brary resources to de­ use of GIS data analysis, communities immigrants and refugees, provide meet­ velop their independence and confidence. will be in a much better position to make ing space for community groups serving Perhaps, most importantly, library use can decisions about development proposals ­ newcomers, and even host information lead to social inclusion and community and to chart more successful futures for sessions on sponsoring and supporting cohesion. MW their citizens. MW

40 MUNICIPAL WORLD MAY 20 16 May 24, 2016 Page 1 of 6 C 6 - Library Info

Library Board

Meeting Date: May 24, 2016

Submitted by: Lindsay Brock, CEO/County Librarian

SUBJECT: EMPLOYMENT AND GOVERNMENT INFORMATION SERVICES ACTIVITY REPORT – APRIL 2016

BACKGROUND: • Many patrons visited the Strathroy, Parkhill, Lucan and Dorchester branches looking for assistance with the Service Canada Employment Insurance online application form and Employment Insurance online reporting. • Other frequent requests this month included Social Insurance Number card applications, online job searching, job application faxing, resume building, Service Ontario requests, Ontario Disability Support Program, and Passport Canada • At Strathroy Library, the following service providers were present:

o Service Canada (Tuesdays) o Middlesex County Social Services • At Dorchester Library, the following service providers were present:

o Employment Advisor - Community Employment Choices o Employment Specialists - Leads Employment Services o Middlesex County Social Services o Thames Valley District School Board • At the Parkhill Library, the following service providers were present:

o Employment Specialists - Leads Employment Services o Middlesex County Social Services o Employment Services Advisor - Community Employment Choices o Middlesex Community Living o Family Service Thames Valley o Women’s Rural Resource Centre o Vanier Children’s Services/Craigwood Youth Services May 24, 2016 Page 2 of 6 C 6 - Library Info

• At the Lucan Library, the following service providers were present: o Middlesex County Social Services & Employment Services o Employment Services Advisor – Community Employment Choices o Middlesex London Health Unit – water testing o Family Service Thames Valley o LEADS Employment o Vanier Children’s Services/Craigwood Youth Services

Attachment

May 24, 2016 Page 3 of 6 C 6 - Library Info

ANALYSIS:

1. How would you rate the service you received today?

Month Branch Excellent Good Fair Poor Total April Dorchester 39 0 0 0 39 April Lucan 10 0 0 0 10 April Parkhill 17 0 0 0 17 April Strathroy n/a n/a n/a n/a n/a

1. What service(s) did you access today at the library?

Month Branch Computer Copy/ Government Job Books/ Service Fax Information Board Resources Canada April Dorchester 26 22 5 6 0 0 April Lucan 7 6 5 4 1 0 April Parkhill 8 7 4 4 2 3 April Strathroy n/a n/a n/a n/a n/a n/a May 24, 2016 Page 4 of 6 C 6 - Library Info

2015 Numbers:

1. How would you rate the service you received today?

Month Branch Excellent Good Fair Poor Total March Dorchester 31 6 0 0 37 March Lucan 19 1 0 0 20 March Parkhill 29 2 0 0 31 March Strathroy 63 0 0 0 63 February Dorchester 36 1 0 0 37 February Lucan 15 0 0 0 15 February Parkhill 20 1 0 0 21 February Strathroy 44 3 0 0 47 January Dorchester 22 1 0 0 23 January Lucan 20 0 0 0 20 January Parkhill 23 2 0 0 25 January Strathroy 47 5 1 0 53 December Dorchester 20 2 0 0 22 December Lucan 13 0 0 0 13 December Parkhill 18 3 0 0 21 December Strathroy 41 6 0 0 47 November Dorchester 36 4 0 0 40 November Lucan 9 0 0 0 9 November Parkhill 15 1 0 0 16 November Strathroy 50 4 1 0 55 October Dorchester 36 5 0 0 41 October Lucan 12 0 0 0 12 October Parkhill 14 1 0 0 15 October Strathroy 33 2 0 0 35 September Dorchester 37 7 0 0 44 September Lucan 4 1 0 0 5 September Parkhill 16 1 2 0 19 September Strathroy 57 2 1 0 60 August Dorchester 42 1 0 0 43 August Lucan 5 0 0 0 5 August Parkhill 28 2 0 0 30 August Strathroy 41 1 0 0 42 July Dorchester 47 2 0 0 49 July Lucan 9 2 0 0 11 July Parkhill 16 3 0 0 19 July Strathroy 40 0 0 0 40 June Dorchester 36 4 0 0 40 June Parkhill 20 1 0 0 21 June Strathroy 58 3 1 0 62 May Dorchester 28 4 0 0 32 May Parkhill 25 3 0 0 28 May Strathroy 61 2 0 0 63 April Dorchester 26 0 0 0 26 April Parkhill 27 4 0 0 30 May 24, 2016 Page 5 of 6 C 6 - Library Info

Month Branch Excellent Good Fair Poor Total April Strathroy 60 4 0 0 64 March Dorchester 25 0 0 0 25 March Parkhill 18 3 0 0 21 March Strathroy 67 6 0 0 73 February Dorchester 32 2 0 0 34 February Parkhill 12 0 0 0 12 February Strathroy 59 7 0 0 66

2. What service(s) did you access today at the library?

Month Branch Computer Copy/ Government Job Books/ Service Fax Information Board Resources Canada March Dorchester 24 17 2 7 0 0 March Lucan 10 7 9 1 1 0 March Parkhill 8 23 11 2 1 3 March Strathroy 28 37 8 5 1 12 February Dorchester 23 15 8 4 1 0 February Lucan 10 9 9 2 0 0 February Parkhill 13 15 4 1 1 4 February Strathroy 14 36 9 1 1 6 January Dorchester 16 9 7 3 0 1 January Lucan 14 10 8 7 1 0 January Parkhill 12 15 6 13 3 7 January Strathroy 28 33 7 2 2 7 December Dorchester 13 5 10 1 1 1 December Lucan 6 6 1 4 0 0 December Parkhill 7 10 3 2 1 8 December Strathroy 26 23 6 0 1 14 November Dorchester 29 17 8 6 0 0 November Lucan 5 1 8 4 0 0 November Parkhill 8 6 4 2 1 4 November Strathroy 27 29 9 5 1 11 October Dorchester 30 17 0 1 1 0 October Lucan 12 6 1 3 0 1 October Parkhill 6 8 2 0 1 2 October Strathroy 20 22 4 1 1 9 September Dorchester 25 23 3 2 2 0 September Lucan 4 1 3 2 3 0 September Parkhill 6 11 1 0 0 3 September Strathroy 24 41 11 2 2 13 August Dorchester 31 20 6 1 1 0 August Lucan 4 4 0 1 0 0 August Parkhill 11 17 4 0 0 6 August Strathroy 25 25 4 2 1 3 July Dorchester 29 23 6 3 2 1 July Lucan 11 2 7 0 0 0 July Parkhill 2 11 4 1 0 6 May 24, 2016 Page 6 of 6 C 6 - Library Info

Month Branch Computer Copy/ Government Job Books/ Service Fax Information Board Resources Canada July Strathroy 20 24 6 3 1 5 June Dorchester 28 15 7 5 1 0 June Parkhill 6 16 7 1 1 3 June Strathroy 27 33 14 6 2 12 May Dorchester 14 14 7 5 0 1 May Parkhill 8 13 8 6 0 3 May Strathroy 22 40 11 2 1 16 April Dorchester 22 9 9 5 1 2 April Parkhill 16 13 3 2 2 7 April Strathroy 42 37 12 5 0 12 March Dorchester 16 11 3 4 1 1 March Parkhill 11 6 6 3 2 4 March Strathroy 39 32 15 5 3 20 February Dorchester 24 15 3 6 0 1 February Parkhill 8 3 7 2 1 4 February Strathroy 32 35 12 3 3 15

May 24, 2016 Page 1 of 7 C 5 - Library Info

Library Board

Meeting Date: May 24, 2016

Submitted by: Lindsay Brock, CEO/County Librarian

SUBJECT: CEO’S REPORT

BACKGROUND: As directed by the Library Board, every month the County Librarian will pass on to the community and the Library Board an account of accomplishments and highlights of the library over the past month and information about upcoming library events, projects and programs. INFORMATION UPDATES: Approval for Canada Summer Jobs funding was received May 9th – we are currently in the process of hiring a student for the position of Summer Programming and Literacy Worker. This is a 6-week position, and the funding will cover 100% of wages. The successful candidate will help with Summer Reading Club programs at branches across the County, and will assist with technology training at designated branches. The General Administration & Libraries Joint Health & Safety Committee met on Friday, May 6th. Annual inspection reports were presented for the Coldstream, Strathroy, Dorchester, Thorndale, Ilderton and Library Office locations. The inspections were generally positive, with minor improvements/changes requested. Additional library staff will be scheduled for Emergency First Aid training, and staff at branches with AED equipment will be scheduled for refresher training. At the request of John Elston, Fire Prevention Officer, the Library CEO will be completing fire safety plans for all branches. Doug Spettigue, Manager of Human Resources, will also be arranging for online access to WHMIS training, which all staff must complete. Meetings/events attended: Middlesex Centre – Ilderton Facility Study meeting (April 21), Glencoe Library Building Committee meeting (April 21), Strathroy Chamber of Commerce Biz After Biz – hosted by County Economic Development department (April 21), LOMSET meeting (April 15), Municipal Day (April 28). May 24, 2016 Page 2 of 7 C 5 - Library Info

BRANCH ACTIVITY HIGHLIGHTS: For a full list of programs and upcoming events, visit or www.library.middlesex.ca. Ailsa Craig Busy times at the Ailsa Craig branch in April. There were many awesome activities planned for our Charlie and the Chocolate Factory – PA Day. Kids designing their own chocolate bar wrapper for a mock chocolate bar was just one of them. Reference Librarian Chris Harrington was here on April 6th and 13th presenting “Start your family tree” and “Researching homes & farms”. We were all inspired by his presentations - great tips and suggestions. Participants also shared some of their research experiences which were interesting and helpful to all. Chris offered hands on assistance with Ancestry Library edition and other useful websites. April 21st was the first in our April to October season of Family Fun Days held on the 4th Saturday of each month. Ten people enjoyed making their own personalized Chia Pets as well as playing with Story Stones, and completing Earth Day quizzes and puzzles. We had a great showing for the Quilts of Latvia Preview show. This is a great opportunity for the public to get a sneak peek of a few of the quilts that will be at the Ailsa Craig Community quilt show May 23-28. Coldstream Local author Ruth Zavitz’ visit was the highlight of April at Coldstream Library. There was a large crowd in attendance, who enjoyed hearing excerpts from her work. Zavitz is currently working on the third book in her trilogy about Phoebe Trevlyn’s trials during the late 1700s. Both children and adult programs are growing in popularity, with weekly storytimes and Lego Club programs seeing an increase in attendance during the month of April. In addition, the Coldstream Library Evening Book Club had two new members join the group - this continues to be an animated and lively discussion of each month’s selection. Earth day and week were celebrated from April 19 to 23. Patrons recognized the event by making compost seeding pots for the library reading garden, completing colouring and activity sheets, and signing the 25th Anniversary Earth Day Flag, virtually, from the public computers. Delaware With special visits from Belvoir Nursery School and 2 classes from Delaware Central Public School bringing in over 60 children, there was never a dull moment at the Delaware Library. Staff are happy to report that since the class visits, several children have returned to the library, excited to use their new library cards! May 24, 2016 Page 3 of 7 C 5 - Library Info

Former Delaware Library Assistant “Mrs. Vanessa” also came for a visit with baby Reese. Kids who attended the visit had a blast. Throughout the month, children learned about babies and participated in a popular baby animal scavenger hunt. The Tween Book Club met to discuss April’s selection of titles by Rick Riordan. The consensus was that he is a great storyteller! Dorchester The theme of the Friday April 15 PA Day was Monster Mash. Nineteen children participated in a variety of monster related activities. Volunteers from the North Dorchester Heritage Book project set up a table at the library on April 23 to take orders for the set of books which will be available in June. The Shared Reading Program for 2015 – 16 ended the last week of April. The 12 Volunteers were recognized with a certificate of appreciation, and the 16 young readers were presented with a certificate of participation. Glencoe Glencoe Library staff members were pleased to host a Volunteer Appreciation party on April 13th. Lindsay Brock, Mayor Vance Blackmore and Board member Marigay Wilkins attended to help us say “thanks” to our wonderful volunteers, including some members of the Friends of the Glencoe Library, high school volunteers and Charity Knitters. We celebrated Canadian National Film Day on April 20th with a 2 part screening of Anne of Green Gables. This was one of our most successful movie programs here at the library. The Your Memoirs program wrapped up with members discussing a possible follow up program in the fall. Ilderton April saw a special storytime series, featuring 10 Blue Spruce-nominated books. These storytimes were well-attended, and families voted on their favourite titles throughout the month. In celebration of the national winner, a Blue Spruce party will be held during storytime on May 20th. On April 5th, Ilderton Library hosted two popular events: an afternoon information session called “Gardening for Small Spaces,” put on by the Master Gardeners, and an evening foot clinic, put on by the Middlesex Centre Foot Clinic. On Friday, April 22nd the Ilderton Library hosted a Farewell Party for Supervisor, Megan Cook, who has taken a full-time position with London Public Library. The party was very well attended. Megan’s kindness and enthusiasm, as well as her knack for innovative programming, will be missed! May 24, 2016 Page 4 of 7 C 5 - Library Info

Komoka April featured a great success in adult programming for Komoka Library: “Kombucha Klass” put on by local expert, Shelah. The program taught participants how to brew their own kombucha at home. It just exceeded the registration limit with 21 participants, who all raved about their instructor’s engaging approach and the fascinating, useful subject matter. Similarly, tween programming reached new heights with Komoka Library’s monthly evening program “Super Fun Happy Hour” attracting 13 participants in a Digital Scavenger Hunt. Participants broke off into teams and explored the library grounds, aiming to complete 100 digital photography challenges in 1 hour. Lucan April showers didn’t dampen the enthusiasm for diverse programming at Lucan. Staff enjoyed planning our second Teddy Bear Sleepover. Many positive comments were received from both participants and observers of the teddy bear shenanigans. A hobbyist landscape designer also presented a very popular program from our “Experts Wanted” section of the MCL webpage. Our PD Day “Be An Archaeologist” program was a huge hit with children and parents alike, and LC staff who were turned into mummies were great sports, all in the name of fun. Earth Week was extremely busy with a giant-sized “Save the Earth” game, Earth friendly puzzles and activities, and the opportunity for children and adults to plant a pineapple top, compliments the local grocery store. Lucan also hosted three movies for our first National Canadian Film Day. Attendance was low, but those who did attend thoroughly enjoyed the presentations, and commented that they do hope we’ll participate in this program in 2017. Our Book Munchers Club increased again this month to 78 reviews received from our young patrons ages 4-14, and a whopping 92 children participated in our month-long Scavenger Hunt. Rounding out our April was the addition of the Ontario Early Years Centre’s Play ‘n Learn, Baby Time, and Infant Growth and Development clinic (MLHU). One hundred and seventy OEYC and MLHU clients have visited the library in the month of April with the wonderful addition of these new service partners. Melbourne The YA book club met in April to discuss books that they had independently chosen. There were 4 members in attendance. The adult book club read the book The Girls that was enjoyed by all 9 members. 3 members attended the Fibre Art Circle. One member has begun a charity knit project of knitting prosthetics for women who have had mastectomies. The other members of the circle are considering taking part in the project. May 24, 2016 Page 5 of 7 C 5 - Library Info

8 participants completed the April Scavenger Hunt of finding license plates from across the country in the library. Mt. Brydges 29 people attended the Cheese-tastic Geronimo Stilton PA Day that was a day filled with a lot of laughs! There was a cut-out version of Geronimo Stilton, where the children could put their head in; it was a great photo op! Other activities included: a cheese scavenger hunt, where they had to hunt for pictures of different cheeses. This activity brought on a lot of giggles when they realized they had to find a picture of a goat for goat cheese. The Earth Week celebration was to highlight the importance of respecting our environment. Activities included: a bird feeder craft, book displays and a game where the children had to clean out a pond (made from a tablecloth) of garbage to help save the fish. National Canadian Film Day at the library saw 3 patrons attend the movie sessions. They were thrilled with the prize packages that were made up for them, and thoroughly enjoyed the movies. Spring storytimes have been very well attended this month with approximately 20 children attending each Friday with a parent. A special Silly Storytime was held on Saturday April 16 where we read funny, silly stories and made slime afterwards! Staff received many compliments from both the kids and parents explaining how much fun it was! Parkhill In April the Move 2 Learn program was launched with 11 children participating in the weekly physical literacy pilot program. Children practiced their balancing and under hand throwing in the first sessions and will move to leaping and galloping in the next session. The Pioneer Treadlers, Spinners, & Weavers of Strathroy held an open house at the library demonstrating their traditional skills to participants who were very happy to begin their own projects. Ausable Bayfield Conservation Authority visited the library to discuss how to recognise local turtle species and keep the environment safe for them. The local Beaver Scouts attended the program and were thrilled by the snapping turtle shell and to learn how to safely move turtles found on a road. Farming was celebrated on the P.A. day with children able to create their own paper box farm animals. Strathroy On Thursday, April 14 Casey Lyall and Gail Barker hosted the program Path to Publication to share their journey through the publication process and tips they learned along the way to share with the 9 patrons who attended this program. May 24, 2016 Page 6 of 7 C 5 - Library Info

The Strathroy Library held a Geek PD Day on April 15 that saw 20 students and 8 adults visit the library. Activities included: making a light saber, hero/villain matching games, scavenger hunt, and obstacle course. All attendees had a chance to enter to win 1 of 3 book prize packs: Harry Potter Books 1-3 prize pack, Star Wars prize pack, and a Dr. Who Prize pack. For the month of April the Strathroy Library offered a three-session art program titled For Art of It. This program gained a lot of interest among students in grades 2 to 6. Each session saw 6 attendees who learned about using the materials and special effects with water colour paints to achieve more satisfying and colourful artwork. Library staff attended the Strathroy Home and Leisure Show in partnership with Nadine Devin, Project Manager of the Healthy Kids Community Challenge of Middlesex County. The booth saw 125 visitors inquiring about library services and programs, and visitors also had an opportunity to fill out a ballot to enter to win a door prize. Thorndale We had 23 of Kelley Armstrong’s books read by Thorndale patrons as part of Thames Centre Reads Canadian Author Kelley Armstrong during March and April. This program runs until the end of the month. Several people had not read this author before and quite enjoyed her books. A Monsterific PA Day was the theme on Friday, April 15th from 10:00 am – 4:30 pm. Activities included: Match the Monster with their Movie Scavenger Hunt, Monster Memory and Make Your Own Monster. We had 9 children with 5 adults participate. The scavenger hunt was the biggest hit! For our Wonderful Wednesdays seniors program this month we showed the movie Dr. Cabbie as part of a celebration to Canadian film on April 20th. Complimentary popcorn was served thanks to the loan of a commercial corn popper by a member of the community. Storytime with Seniors was a huge success at the Nissouri Manor Senior’s Apartments on Friday, April 22nd from 9:30-10:00 am. There were 24 children, 10 caregivers and 9 seniors participate, with many new families in attendance. Move 2 Learn is a free 10-week program Saturday mornings from 9:30-10:30 am which began April 23rd. The program is designed to introduce movement and literacy skills to children 2 to 6 years of age and was created by a team at McMaster University. At each session, children are taught proper techniques for movement skills such as kicking, catching, and balancing. Children then practice their new skills while exploring our play equipment.

May 24, 2016 Page 7 of 7 C 5 - Library Info

The session wraps up with an interactive story time that introduces literacy skills to parents and children. Take-home material outlines how to continue the activities at home! A free beach ball and a story time book were provided for each of the 10 participants. This program was so popular we have a wait list in hopes of running a 2nd session sometime in the near future. Wardsville It’s been another busy month at the Wardsville Branch. In addition to regular services, plans are underway for a book sale during the month of June with donations coming in regularly. Further programming plans are underway for a Book Buzz, in addition to hopes for the formation of a formal Book Club by fall. The weekly visits by Quad County Support Services clients continue to serve as a form of outreach and service for both organizations. STAFFING: Liz Adema assumed the role of Public Services Coordinator on May 16th. Liz brings a wealth of experience to the role, and is excited for this new opportunity. We are in the process of filling temporary positions at a number of branches, as we have multiple upcoming maternity leaves. These are existing branch staff hours (not new positions or additional hours), and are within the Library Board budget. May 24,Page 2016C 14 of- Library 20 Info May 24, 2016 Page 2 of 20 C 4 - Library Info May 24, 2016 Page 3 of 20 C 4 - Library Info May 24, 2016 Page 4 of 20 C 4 - Library Info May 24, 2016 Page 5 of 20 C 4 - Library Info May 24, 2016 Page 6 of 20 C 4 - Library Info May 24, 2016 Page 7 of 20 C 4 - Library Info CMay Page4 - 24,Library 8 2016 of 20 Info May 24, 2016Page 9 ofC 20 4 - Library Info C 4 - LibraryPageMay 10 Info 24, of 202016 May 24, 2016 Page 11 of 20 C 4 - Library Info Mallory Austin | Open Shelf Page 1 of 5 May 24, 2016 Page 12 of 20 C 4 - Library Info

MALLORY AUSTIN By: Sarah Macintyre  April 15, 2016  The Library IT Crowd  Information Technology, OLITA

Welcome to The Library IT Crowd – a new column brought to you by the Ontario Library and Information Technology Association (OLITA). We want to showcase some of the great librarians and library workers who

http://www.open-shelf.ca/160415-mallory-austin/ 21/04/2016 Mallory Austin | Open Shelf Page 2 of 5 May 24, 2016 Page 13 of 20 C 4 - Library Info

are currently working with technology, get to know them, and share their experiences! We hope we are able to inspire you, and shed some light onto what goes on behind the scenes with library tech workers!

Your name: Mallory Austin Your title: Library Technologies Specialist Where do you work: Middlesex County Library

Tell me a little bit about your role. What do you do at your library?

One thing I love about my role is that as technology becomes more ubiquitous, my role changes and grows. I administer the integrated library system software and the website. I watch out for tech trends and submit equipment proposals. I help people make their Overdrive app do their bidding. I draft training materials and make presentations. I have a hand in program planning- particularly when it Mallory Austin comes to makerspace activities. And I pay our Internet bills.

Is what you are currently doing different from what you initially envisioned when you applied for this job? If so, how?

I didn’t realize how much work it is to implement and manage a new integrated library system. We’ve been live for a couple months and I’m still hard at work resolving issues, reporting bugs to our vendor and often just staring at my computer screen in abject bewilderment.

Tell me a bit about your background. What made you interested in libraries? In technology?

What got me interested in libraries: During my undergraduate years, I was the summer student worker in a local cemetery. There was this old converted garden shed full of burial records and obituaries dating back as far as the 1800s. I got really into piecing together stories and helping visitors find genealogical information. One day, my sister, who’s a librarian, said: “You know, Mal, that sounds like what I do…”

What got me interested in technology: I’ve been a gamer since I was a kid. For a while I wanted to be a professional game designer, so I took a course at Fanshawe College in 3D Animation. Knowing the principles of 3D design and printing have proven quite useful in makerspaces.

What projects over the past year are you most proud of?

Well, I created a digital archive of stories at www.almacollege.wordpress.com, and it’s since had over 7000 hits. I graduated in September with my MLIS from Western University, started this job, and immediately dove headfirst into managing a library system migration. The new system is up and running and nothing has exploded. So I feel like that can be classified as a success.

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Have you had a project that has failed miserably in the past year? If so, tell us about it!

I’ve been trying, to no avail, to set up our system to accept online donations and fine payments. It works one day, and the next it mysteriously doesn’t. For the life of me, I haven’t been able to explain how or why this is happening.

What upcoming projects do you have on the horizon?

We are working on rolling out Chromebooks and iPads for patrons to use in some of our branches. I’m currently ordering hardware and developing a loan policy.

If you had unlimited funds, what would be your dream project at your library?

A digital design studio complete with CINTIQ tablets, motion capture equipment and high end workstations. I picture it with low light and pulsating techno music in the background…

How do front-line staff at your library keep up to date with new technologies and library services?

Honestly, nothing works without staff buy-in. I’m lucky to work with a team of open-minded, resilient and adaptable people. They eagerly participate in training and workshops, pass along updates on the latest trends and field patron suggestions to me. But perhaps most importantly, they’re patient when things go wrong. They’re determined to rise to the occasion, and that’s a big deal.

How do you keep up with library technology changes and trends?

I subscribe to listservs and belong to useful groups on Facebook like “Makerspaces and the Participatory Library”. I network with colleagues in the “library world,” but also with friends outside of it. For example, I chat about tech with IT professionals, makers, artists and game developers. And I’m open to finding inspiration anywhere.

Do you feel as though your library services are valued by your community?

Absolutely. I love that quote from Humans of New York that “the library isn’t going to compete with the internet. It’s going to be part of the internet.”

Whenever I hear the argument that libraries will be rendered obsolete in the digital age, I ask that person saying so to sit in a library for a couple hours, observe their surroundings and then get back to me. It’s clear that we’re busy. And that’s not even counting the substantial number of patrons who access the library virtually.

Sarah Macintyre has been working in libraries for over 5 years, and has been at St. Thomas Public Library for half that time. In her position, Systems and Support Services Librarian, she has overseen many new digital initiatives, including the launch of the Creators’ Community services. She can be reached at smacintyre [at] stthomaspubliclibrary.ca.

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WWW.OPEN-SHELF.CA Ry Moran, Director of the National Centre Adele Magowan for Truth and Reconciliation • • — This is the funniest thing — Many thanks for this great I've ever read, and I read it hearing Adele's interview! Best, Michael voice which made it even funnier!

New Librarian, Old Books: Reflections on Work Like a Patron Day @ Brock Collection Development University Library • • — Caleb, This is so wonderful! Glad to — What a super idea! see you're out there in the world making a Thanks, too, for your list of things to try. Best, difference and learning so … Michael

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th Announcements/In Brief: Core Services Leadership will be meeting on May 11 to refine definitions given by the Ministry, in order to Welcome to the MOMH Communiqué! We are “map” services each agency provides into the introducing this e-newsletter as our regular means of appropriate category for system-level service sharing news related to the Moving on Mental Health planning purposes, such as gap identification, agenda, with Core Service Leadership, Boards, Staff, program alignment, ongoing tracking, etc. In other and Community Partners. We plan to publish a words, we work as a group, to agree on definitions for minimum of four issues annually. each category in order to align programs and services appropriately. Proposed Meeting Schedule of the Core Services Leadership Council. Leadership from the 11 Core

Service Provider agencies funded by MCYS has been meeting since late 2014, to guide the Child and Youth Mental Health System transformation process In this Issue according to the needs of children, youth and their families. We propose to meet five times per year:  Go Green Campaign – Children’s late September, late November/early December, Mental Health Week late January, late February, and late May. Further  Ontario Child & Youth Mental Health information will be forthcoming soon. Lead Agency Consortium Updates

Defining “Core Services” in the Children’s Mental  Core Service and Community Mental Health System. MCYS funds a list nine “Core Services Health Priorities for 2016-17 and Key Processes,” such as Counselling and Therapy,  Mental Health Support for Syrian Intensive Treatment, and Targeted Prevention. Each Newcomers of the 11 core service provider agencies provides one or more of these services. (continued in next column)

May 24, 2016 Page 2 of 4 C 14 - Library Info nd th Go Green Campaign – Children’s Mental Health Week, May 2 through 6

Coinciding with “National Mental Health Week,” and promoted provincially by Children’s Mental Health Ontario, the purpose of the Go Green Campaign is to raise awareness, decrease stigma, and encourage early identification and intervention. The City of London and others lit up various landmarks such as the forks of the Thames. We hope to make this an annual event, forge closer links with our partners in the adult mental health system, and shine green light throughout the community, driving mental health concerns out of the shadows.

Photo credit: Leo Desjardins

Ontario Child & Youth Mental Health Lead Agency Consortium Updates

In March 2016, the Provincial Child & Youth Mental Health Lead Agency Consortium finalized its very first Strategic Plan (click here). Thirty one agencies participated in the process, with the goal of creating an aligned message to guide our work within the Moving on Mental Health agenda.

The Consortium, early on, advocated for a joint “Partnership Table” with MCYS leadership in order to facilitate transparent communications regarding significant change management elements. In addition to this table, we are involved in shared discussions regarding Accountability Agreements, Business Intelligence & Data, new Funding Formula, etc. The Consortium has also created a number of ‘working groups’ to address emergent concerns and topics.

There are many layers of change on the horizon, impacting both Lead and Service Provider agencies. We expect to see Accountability Agreements, and to participate in a Lead Agency “Readiness Assessment” process, during the fall 2016. April 2017 is the target date for ‘mature’ Lead Agencies to assume sub-contractual responsibilities. This change is likely to be phased in during 2017, as agencies address MCYS ‘implementation makers’ to reach full maturity.

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Priorities for 2016-17 -- Moving on Mental Health Core Service and Community Plans

Each year at the end of March, Vanier as Lead Agency must submit two plans to the MCYS; a Core Services Delivery Plan, and a Community Mental Health Plan. Priorities for planning and delivery of services must be identified in each plan. The Core Services Leadership came to consensus on the following set of priorities for 2016-17.

Rotating “Talk-in” Clinics for Rural Middlesex County. The Talk-In Clinics (offering walk-in, brief counseling services) are now operating in five Middlesex County communities (Dorchester, Glencoe, Lucan, Parkhill and Strathroy). This year we will assess utilization patterns and ongoing gaps, and how well partnerships and coordinating mechanisms are working in order to adapt and further develop the program as needed. We will consider creating additional partnerships, including the possibility of directly linking adult mental health services. Partners include Craigwood, Vanier, and the Ontario Centre of Excellence for Child and Youth Mental Health.

Youth Engagement Strategy. The “Core Team” and “Community Stakeholder” groups created last year are developing a Youth Engagement process as an integral aspect of ongoing Core Service Delivery and Community Mental Health Planning. Capacity building events (a workshop and a youth summit) are planned for summer and fall. Partners include Anago, Craigwood, Vanier, and WAYS.

Service Pathways for Syrian Refugees. Coordinate an immediate response to the influx of Syrian refugees, in conjunction with community partners and members of the refugee community, and organizations within the education and health sectors. Anticipate, and plan for the expected increase in demand for services over time. Optimal alignment of and pathways to community supports and mental health services. Partners include: Cross Cultural Learner Centre, Merrymount, Muslim Resource Centre, RBC Centre for At Risk Families and Children, and Vanier.

Service Pathway for “Critically Complex” 3 to 6 year olds. Develop, pilot and evaluate a “wrap around” type case management/referral process and service pathway among core service providers for the increasing number of “critically complex 3 to 6 year olds” – children whose needs are so complex that they are not being adequately served by existing services and partnerships. Partners include: Children’s Aid Society, Child and Parent Resource Institute, Community Services Coordination Network, Oxford Elgin Child and Youth Centre, Merrymount, Vanier, and WAYS.

Transitioning Youth. Enhance connectedness and system flow between the child and youth mental health sector, the adult mental health sector, and allied sectors, by adapting and implementing a youth transitioning protocol in collaboration with system partners. Partners so far include: Canadian Mental Health Association, Centre for Addiction and Mental Health, London Health Sciences Centre.

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Priority In Focus – Service Pathways for Syrian Newcomers

Here are a few facts and a brief description of how we will approach the challenge of developing appropriate mental health supports and service pathways for our newest neighbours.

Facts about Syrian Newcomers Our work will be built on a foundation of respecting and working to enhance the resiliency and self-  More than 1,000 refugees have already landed; healing/self-organizing capacities of the community. we expect about 400 more by the end of the year Our strategy will include cultural competency training,  60% of the newcomers are children 17 years or targeted prevention (e.g., parenting support), and younger delivering culturally appropriate clinical services for  78% of the children are 10 years or younger  45% are under 5 years of age children and families in severe distress.

The MRCSSI has developed an innovative model called “Culturally Integrative Family Safety Response” for families at risk. MRCSSI proposes to act as the service Mental Health Support for Syrian coordinator to assist Syrian newcomers at risk to Newcomers navigate the service system to access appropriate help. Through a mechanism called the Coordinated Though the great majority of Syrian newcomers will Organizational Response Team (CORT), a service adapt quickly and well to their new lives in London, coordinator will identify and convene an appropriate some will need mental health support after years of group of service providers to meet with the family, dislocation and turmoil. It is expected that 3% to 4% build relationships, and provide service navigation and will suffer severe disorders, and 15% to 20% will ongoing support. experience mild or moderate disorders1. Many will 1 experience normal and temporary psychological Hassan, G., Kirmayer, L., Mekki-Berrada, A., Quosh, C., el distress. How we as a community respond in the near Chammay, R., Deville-Stoetzel, J., et al. (2015). Culture, term, will influence the long-term well being of the Context and the Mental health and Psychosocial Wellbeing Syrian community in London. of Syrians: A Review of Mental Health and Psychosocial Supoprt Staff Working With Syrians Affected By Armed The first crucial step in our work has been community Conflict. Geneva: UNHCR. engagement and relationship building. We are not rushing into action or imposing services without a clear understanding of what this community needs and wants. We are developing close collaborative relationships with the Muslim Resource Centre for Social Support and Integration (MRCSSI), the Cross Cultural Learner Centre (CCLC), Merrymount, the RBC Centre for At Risk Children and Families, the Thames Valley District School Board (TVDSB), the London District Catholic School Board (LDSCB), and other community partners.