The It Crowd

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BUSINESSIn Nanaimo The iT Crowd Input Logic leading the edge genuine Hub City of technology wave in Harbour City Easy access via land, water or air aids in Nanaimo's growth and expansion mid-island Trade gateway Nanaimo proves to be an economic import/export trade machine

Nanaimo, British Columbia, Canada Vancouver Island University graduate Erin MacDonald COMMERCIAL PROJECT BUSINESS design In Nanaimo Contents bETH HENdRy-yim is an award winning writer and The Harbour City: Westmark Construction is an experienced commercial contractor offering speaker and small business owner who has lived, worked and played in Nanaimo for almost 30 years. Location, location, location services ranging from civil site preparation to nished of ce spaces. 4 A freelance writer, her articles have been published in magazines and newspapers including: Island Success Story: VI University student We offer services in the following commercial areas: Parent, WestCoast Family, Natural Life, Nanaimo Erin MacDonald gives back News Bulletin, and backofthebook.com. With her 5 husband, Dr. John Yim, she manages two websites The Technology Problem Solvers: • design build focused on promoting science based natural medi- cine and healthy living: healthy-living-coach.com Input Logic Inc. on the leading edge • building site preparation 8 and thehealingkitchen.ca. • general construction As an advertorial specialist, Beth combines her passion for positive reporting Sector: Transportation: • professional of ces with interviewing and highlighting the motivational and energetic people and businesses of Nanaimo. She never tires of hearing their stories and showcas- Options equal growth 14 (medical and dental, ing their innovative business success. law, counselling) diRK HEydEmaNN of Heydemann Art Cedar Road Bio Energy: Innovative • retail spaces of Photography and HA Photography has waste stream reprocessing creates energy 21 his photo studio located in the beautiful • renovations Harbour City. He has been shooting profes- sionally as a commercial and wedding pho- St. Jean's Cannery & Smokehouse: tographer for more than 20 years. The best Home grown success story 24 Our rst-rate designers will give and most rewarding part of his job is see- shape and substance to your ing and hearing that his images have made an impact and difference in people’s lives. vision as we guide you through Dirk is thrilled to be a part of the Business 6 Sector: Education Vancouver Island University a thorough design process in Nanaimo magazine team. offers strong programs and uniqueness exploring your requirements and Publisher: Maurice Donn 10 Sector: Arts & Culture community heart expectations for your new space. Editor: Melissa Fryer 11 Sector: Dining from familiar to exotic Production Manager: Janice Marshall 12 Sector: Facilities health, fitness, leisure Creative: Teresa Laird 16 Sector: Tourism variety creates interest Advertising Sales: Sean McCue 18 Sector: Marine harbour remains economic driver Advertising and Editorial Inquiries: 250-753-3707 19 Harbour Stewards the mid-Island gateway Business in Nanaimo 20 Sector: Construction holding its own is published by Black Press 22 Sector: Retail from eclectic to big box for Nanaimo Economic Development Corporation. 23 Companies lead economic shift ON THE COVER: The It Crowd: Input Logic leading the edge of technology wave in business investment factor in low unemployment Harbour City. Photo by Heydemann Art of Photography. 25 Hotel adds international flair close proximity to conference centre draws Chinese interest 26 The little mill that could beating the odds 28 Sector: Film local attributes attract film industry 30 Sector: Real Estate affordability drives market

104 Front Street, Nanaimo, BC V9R 5H7 Phone: 250-591-1551 Email: [email protected] 21 24 www.investnanaimo.com © Nanaimo Economic Development Corporation. All rights reserved. For editorial mat- ters, please contact the editor. The views of contributors do not necessarily re ect the policy or views of the Nanaimo Economic Development Corporation, its Board of Directors, nor that of the publisher. The publisher cannot be held responsible for loss or Unit 1 - 2535 McCullough Road, Nanaimo damage to unsolicited manuscripts or photographs. The publisher is not responsible for 250-729-7540 • www.westmarkconstruction.ca the content of any advertisement, or any representations made therein. No part of Busi- design build prep reno restore ness in Nanaimo may be reproduced without the express permission of the publisher. 2 BUSINESS IN NANAIMO ❚ investnanaimo.com investnanaimo.com ❚ BUSINESS IN NANAIMO 3 A Vancouver Island University The Harbour City Success Story

anaimo sits on the east deep anchorage for cargo and cruise well known for its gallery of natural ERiN maCdONald uses her master’s coast of Vancouver Island ships in safe and calm waters. rock formations and native stone degree in business administration on the 49th parallel, 110 Newcastle Island, a 336-hectare carvings. Gabriola Island’s 4,000 kilometres northwest of provincial marine park managed residents enjoy a relaxed lifestyle with to benefit the community NVictoria, the province’s capital, and 55 by Snuneymuxw First Nation, with a strong community feel. Its large km from Vancouver across the Salish steep sandstone cliffs and ledges and artisan population and thriving cottage Sea. Originally named Snuneymuxw sandy gravel beaches stands sentinel industry play host to several arts and by Coast Salish, it was once the location to the entry of Departure Bay and crafts tours throughout the year. of five separate aboriginal villages. sits with Protection Island in the Towering over the city, often dusted Rimmed by islands, the picturesque city’s harbour. Both islands are easily with snow until late spring, is Mount rin MacDonald is a Vancouver she said. Experiencing different excitement, wanting you to put yourself harbour offers protected moorage accessed via a charming foot ferry Benson. Covered in lush green forest Island University success communication styles in the classroom out there, be creative and at the same for Nanaimo’s thriving and growing that takes just a few minutes. Smaller it dominates the landscape. Offering story. Not only has she is more realistic and teaches a more time be efficient and effective.” community in one of the prettiest all- islands dot the city’s seascape and offer unique hiking trails for both novice landed a dream job, but methodical and open way of thinking. After graduating, she moved to purpose ports in the world. Its many opportunities for wildlife viewing, and experienced hikers it affords sheE stayed here in Nanaimo as the “With applied education, there Vancouver, thinking the larger city marinas and wharfs provide moorage fishing, kayaking or scuba diving. unforgettable views at the summit communications coordinator for the is lots of interaction, networking would have more job opportunities. for the weekend sailor, dedicated Less than 5 km to the east of the of the Salish Sea, Vancouver, and the Vancouver Island Real Estate Board. and opportunities for creativity,” she But when the opportunity at the real yachtsman and serious fishers, with city lies one of the larger Gulf Islands coastal mountain range. ‹‹‹ Raised in Nanaimo, MacDonald explained. “It makes you think outside estate board came up, she jumped and attended the university fresh out of the box.” landed with both feet firmly planted high school. But without a focus only As communications coordinator, in a job she enjoys and put her right dabbled in different courses. It wasn’t the well-rounded education she where she wanted to be. ‹‹‹ until she hit 30 that she decided to try received at VIU is serving her well. the business administration program. It’s a demanding position, as the real “At the time I was living in Vancouver estate board has 1,000 members and and could have attended one of the MacDonald’s job involves working with institutions there, but the affordability members as well as the media. The list and lower cost of living brought me of jobs she manages is impressive, from home.” weekly news alerts, event planning, She talks excitedly about her four marketing, to keeping Twitter feeds and years at the school, her voice animated YouTube videos updated and current. as she recounts the exceptional learning “It’s a big position,” she said. environment and camaraderie. “But I have the education and the “With small class sizes and team credentials. I understand how to approach, you get to know your analyze the best way to deliver a classmates and professors and feel message to an audience.” comfortable using them to bounce ideas MacDonald credits team off,” she said. strategy sessions and presentations You hear that a lot from students for improving her ability to at the university. Small class size is communicate effectively. She important. You don’t feel like an describes the presentations anonymous face in a crowd, you’re an as opportunities to intimate, working and vital part of a share concepts. With group. MacDonald said that was the professors open and best part of her education. flexible to changing the “The program at VIU is project parameters of learning, based,” she said. “You learn strategic some of those thinking and how to work effectively concepts develop into with people.” new and better ideas. She believes this type of learning “The professors better prepared her for a work want you to environment. You don’t always get succeed,” she said. to choose the people you work with, “[They share] your

4 BUSINESS IN NANAIMO ❚ investnanaimo.com investnanaimo.com ❚ BUSINESS IN NANAIMO 5 research facilities to academic, government As climate change is a relevant and industry collaborators focusing on issue, the university, as a leader sustainability, animal production and and role model, has implemented SECTOR: technology development. The program policies to reduce the university’s is filling education and training needs environmental footprint through with relevant information in appropriate more efficient lighting, reduced settings, and generating public confidence paper use and elimination of bottled and support through community and First water. Nations involvement. VIU has a history of excellence The centre has also developed a and dedication to providing a vibrant EDUCATION considerable capacity for technology transfer centre of learning and engagement. and training, which is particularly important Its active involvement in the abORigiNal CUlTURE, for the many First Nations that are becoming community plays a major role in actively involved in creating shellfish farming the economic and cultural growth aquaculture program helps make operations in their communities. of the city. ‹‹‹ Vancouver Island University unique

ne of the most stunning Gathering Place universities in British opened in 2011 to Columbia, Vancouver provide aboriginal Island University (VIU) students and Oaffords a bird’s eye view of the others a student Nanaimo Harbour, Salish Sea and lounge, elders’ expansive Coastal Mountains. It lounge, and matches that heart-stopping view with office space an inclusive, community centered for VIU’s culture, the highest quality education Aboriginal and innovative, progressive and Student Services department. Feasts VIU has a stellar reputation in sustainable initiatives. and special ceremonies held in the the global community, attracting Taking an active role in the commu- centre acknowledge the aboriginal international students from around the nity through partner ships with employ- groups in the area and respect cultural world eager for a high quality education ees, community organiza tions and First protocols. in a smaller, intimate, hands-on Nations leaders, the university provides “Supporting First Nations environment. More than 1,500 students relevant and responsive programs and encourages the process of bring diversity, fresh ideas and major services as well reconciliation,” said Hurley. “And as a financial investments in the community. as an envi- result of continued dialogue can move Some stay but others return home ronment the multiple stakeholders towards with increased cultural awareness and for discus- a more compassionate view of all openness. VIU has a history sion of peoples.” Health and wellness play a large role important VIU offers certificate, diploma, in the university community, with home of excellence issues. degree, continuing education and adult sports games well attended and loudly and dedication “The basic education programming. Program supported. For seven consecutive years, university areas include art, business, culinary arts, VIU Mariners were the top overall to providing a encour- science, education, health, aquaculture, athletic program in the Pacific Western vibrant centre ages technology, tourism, academic and Association (PACWEST). The list of public career preparation, First Nations, and accolades for the various sports teams is of learning and debate to trades and applied technology. impressive. engagement. support Master’s degrees can be earned in Not only does VIU excel at athletics success education, educational leadership, but it also is contributing substantial and business administration, education in research through the Center for Coast develop- special needs, and arts in sustainable Health, Centre for Shellfish Research ment,” leadership management. and community-based Research said Dan Hurley, executive director of New programming includes Institute, and research in fraud and university relations. global education graduate diploma ethics, brain physiology, resilience and It sets a great example for the for certified teachers, and a new recreation and tourism. students attending the university, more graduate program in online learning The Centre for Shellfish Research than 2,000 of which are aboriginal and and teaching. To satisfy a high received considerable investment at more than 1,500 from other countries. demand for power engineers, VIU the Nanaimo campus and its Deep First Nations make up 12 per cent in partnership with the Ministry of Bay Marine Field Station with the of VIU’s student population and Advanced Education, Innovation and goal to become an international as the university sits on traditional Technology, created a fourth class centre of excellence in shellfish Snuneymuxw territory, a $2.2 million power engineering certificate. aquaculture by providing leading edge

6 BUSINESS IN NANAIMO ❚ investnanaimo.com investnanaimo.com ❚ BUSINESS IN NANAIMO 7 The Technology PROBLEM is whereHome your heart is. SOLVERS NaNaimO ENTREPRENEURS help designers create winning proposals in graphic design

hawn Adrian and Gavin magazines like Hacker News. presentation and idea. We won and got where you can talk to people who Vickery solve problems. And A self taught and self-appointed the trip to Dublin.” understand your language.” they do it well. In 2010, the nerd, Adrian started playing with They have another trip on the Nanaimo has a strong creative Nanaimo entrepreneurs computers at a young age. And though horizon – Adrian and Vickery won the presence, one andS founders of Input Logic Inc. he’s had no formal training the 31-year- Evernote-hosted Devcup 2013. The that supports developed software to help designers old came to Nanaimo 10 years ago as a company earned the $20,000 prize innovative and coders like themselves create freelance graphic designer. and a trip to the San Francisco office ideas and non- winning proposals in graphic design. “Lots of opportunities flow through to work for a month with Evernote traditional Nanaimo region is We offer all levels of care including “QuoteRobot automates proposals Nanaimo,” he said. “And it’s got a variety developers and meet investors. solutions to Independent Living, Assisted Living – you fill out a form and out pops a of activities like hiking, biking and It’s an exciting opportunity to build exiting problems. home to a number template ready to present,” Adrian sailing.” awareness of their product and grow Organizations like of world-class tech and Complex Care. said. “Not only does it allow you a An added bonus is that Vancouver the business. Innovation Island quicker response to clients, but it also is only 90-minute ferry trip and When a product taps in to millions act as a voice companies, including Call Kat today to schedule a presents a nicer looking proposal.” 15-minute flight away. And when of Evernote subscribers with a for technology Input Logic and personal visit 250.760.2325 In April of 2013 they launched they went to look for investors they user-friendly format that increases innovators and Inuktun Robotics. Find out how 6089 Uplands Drive another problem solving application, didn’t have to look far, hooking up productivity and streamlines word entrepreneurs, you can Postach.io. And though QuoteRobot with investment company, Full Stack processing and blog posting it’s bound providing is currently the company’s bread and Ventures. They raised $200,000 to make a hit. resources and Move for Free! butter, Postach.io promises to reach an through Full Stack and were able to put Through the excitement of their programming and Some conditions apply. even bigger market as it targets the 65 new client work on hold and focus on upcoming travels Vickery says this kind an environment million users of Evernote. developing and creating Postach.io. of work must be balanced with family where ideas can be expressed and The program takes material, Their vision is paying off. They and play, stressing the importance of a discussed. created and stored in Evernote, and recently won a trip to the Dublin Web supportive community to the creative For Adrian and Vickery working uploads it to a blog platform with a Summit, a pitch competition where process. After sitting in front of a with Innovation Island has been a big click of a button, said Adrian, with no Phil Libin, CEO of Evernote, will be computer for up to eight hours at a win and future partnerships eagerly cutting and pasting or reformatting. speaking. stretch, personal interaction is vital. anticipated. For now though, their focus After only three months it has “Innovation Island hosted a Pub “By its nature computer work is on fine-tuning their presentations for A Retirement Concepts Community more than 5,000 users and has Summit in Nanaimo where you pitch is independent, so you crave those Evernote developers and coming up gotten front-page attention of tech an idea and compete for the best conversations around the water cooler with the next great idea. ‹‹‹ nanaimoseniorsvillage.com

8 BUSINESS IN NANAIMO ❚ investnanaimo.com investnanaimo.com ❚ BUSINESS IN NANAIMO 9 SECTOR: SECTOR: ARTS&CULTURE DINING SECTOR reflects heart of our community Nanaimo offers a wide variety of restaurants from anaimo recognizes the annual Upper Island Musical Festival. festivals celebrating local bounty. The familiar to the exotic health, social and economic The Vancouver Island Symphony Harvest Festival showcases all things benefits of community provides a variety of programs culinary with displays, interactive involvement in arts and to engage the community in the presentations, music and delicious food estaurants in Nanaimo serve with fresh-caught fish and chips and Le Café Francais is perfect for a bit of Nculture and created a cultural strategy enjoyment of live music, including: and the Wild Foods Festival highlights up oceans of possibilities craft beer. Want a bit of entertainment romance over croissants and cognac. to increase activities, expand festivals Noteworthy Kids, a music club for the bounty in our backyard with chefs for pleasing any palate from with dinner? Try the best chowder and Nanaimo even caters to the and provide public places for artistic children ages 7-13; elementary, preparing dishes like nettle soup, spicy Thai to British pub and martini in town at the Acme Food Co. non-omnivorous palate with most expression. Employment in the arts secondary and post-secondary braised wild mushrooms and salad everythingR in between. and listen to local music all weekend restaurants offering vegetarian choices and culture sector grew 41 per cent outreach programs; community days; made with miner’s lettuce. One of the Whether your tastes run to refined, long. Loaded with history and flavour, and cafés like the Thirsty Camel between 2001 and 2006 with an and an educator-only resource site longest running food events, The Bite casual or West Coast you won’t have try the Firehouse Grill, voted Best serving vegan-friendly food. Going average income of $44,000. Adding with information on incorporating of Nanaimo, a TheatreOne fundraiser, to go far to experience excellent food. Overall Restaurant in the Nanaimo raw? Rawmbas and Power House Living millions per year to the economy, the music in to the curriculum. Under the has showcased local restaurants and Take a stroll down the seawall and News Bulletin’s annual Best of the City Foods serve raw smoothies, entrees and arts and culture sector is a relevant artistic direction of Pierre Simard, the eateries for 21 years and is a favourite stop at the Lighthouse Bistro, perched Awards. Or Kasira, with it’s delicious, the best non-dairy cheesecake north of and growing sector of the Nanaimo symphony, in its 16th season, plays a for many residents. And if you catch the over the water with stunning views of authentic Thai cuisine, Amrikko’s and New York. economy and is reflected in the organi variety of musical genres including pop, cooking bug from these events, don’t the harbour or take a foot ferry to the its spicy curries and melt-in-your-mouth For the adventurous foodie, zations and initiatives the city supports. classical, romantic and contemporary, worry, four farmer’s markets from the Dinghy Dock, a floating restaurant naan bread. And for a hint of Paris, Nanaimo hosts some of the best. ‹‹‹ The creation of an Arts District and performs in traditional and not-so- south end to the north end of Nanaimo in the downtown core combines the traditional settings. provide an incredible array of local aesthetic appeal of heritage buildings An annual multicultural festival food from fish and meat to greens and with the draw of a diverse collection that includes family-friendly activities, raw chocolate bars. cvims.org of artists and artistic mediums. You’ll food, and entertainment, traditional More than 125 years old the find traditional, community, and ‘edgy’ music, song, dance and demonstrations Vancouver Island Exhibition is a art walks and two locations for the is held to encourage and support cultural affair that hosts an annual Nanaimo Art Gallery, downtown and at our city’s diverse cultural heritage. Songbird Talent Search, exciting music Vancouver Island University. To invest in these events the city of and magic acts, agricultural demon Promoting Diversity since 1979 TheatreOne, a professional theatre Nanaimo offers events and operating strations, dog sport demonstrations Business growth company, funded in part by the city grants. In addition, cultural awards and and produce and arts and crafts and the provincial government, has civic merit awards are given to those competitions. Entertaining and starts with a been encouraging emerging and individuals and groups who work hard community building it’s a celebration established artists and craftspersons at supporting Nanaimo’s leadership of agricultural heritage and entertains since 1983. They offer mainstage plays, role in cultural awareness. both young and old. Job Search • ESL Classes • Citizenship conversation. Fringe Flicks, a children and families For the food enthusiast, Nanaimo’s To track the economic impact these To take your business to the next level, entertainment series, and to support strong food culture offers several local arts and culture events have on the RBC® has dedicated teams of industry new playwrights they host a city and to project what new specialized account managers who have staged reading series called arts and culture projects, a deep understanding of what drives your Emerging Voices. services and facilities would market and business model. Nanaimo’s music culture draw more visitors to the is vibrant and very active. Harbour City, Nanaimo From special programming Economic Development in high school to world-class Corporation has awarded instruction at the university, an Arts and Culture Nanaimo fosters and Economic Impact Study, To start a conversation today, visit encourages musical talent, to give the corporation the rbcroyalbank.com/commercial producing greats like Diana ability to provide timely Krall and Allison Crowe. and relevant information The Nanaimo Conservatory on the impact of these TM of Music teaches all ages events on the regional 101 - 319 Selby St. Nanaimo BC These projects are made possible through funding from the and involves students in the economy and business. ‹‹‹ (250) 753-6911 Government of Canada and the Province of British Columbia ® /™ Trademark(s) of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada. 30059 (02/2010)

10 BUSINESS IN NANAIMO 84444 AD_30059_generic_4C_E.inddinvestnanaimo.com 1 ❚ BUSINESS IN NANAIMO 8/16/1311 3:08 PM Combining aesthetics with function SECTOR: Award-winning conference centre

ive years after opening its “It’s enhanced the downtown core, Tacon believes several factors are doors for the first time, the bringing international attention,” impacting the centre’s success, not least award-winning Vancouver said Denise Tacon, conference centre of all the natural beauty surrounding FACILITIES Island Conference Centre, in manager. But it isn’t just design Nanaimo. During free time, visitors downtownF Nanaimo, has seen more drawing accolades. It’s the whole enjoy one of the prettiest harbours in than 99,100 delegate days, brought package, including customer service. Canada, are a short ride to wilderness aQUaTiC CENTRES, ball parks and in more than $31 million to the local Debra Lilly, event planner to Oprah parks, and can experience a variety of economy and helped put Nanaimo on Winfrey, cited Nanaimo’s conference water sports including deep-sea fishing. community centres offer plenty of the convention map. With more than centre at an education seminar about “It’s an eco tourist’s dream having opportunities to stay active 3,420 square metres of meeting and excelling in the convention industry. a conference in Nanaimo,” said Tacon. banquet space, the conference centre She spoke of the importance in details, “Delegates feel like they’re combining a can host small and mid-sized meetings, from lighting to the greeter at the vacation retreat with business.” conferences, trade shows and weddings front door. Her words helped the So far, the only challenge with the for up to 1,300. conference centre win the Silver Service conference centre has been a shortage Located downtown, the flagship Award from Meeting Professionals of hotel rooms, but in July 2013 the etting active and keeping is the Nanaimo Ice Centre. With a of the new Port of Nanaimo Centre International in 2009, beating out City of Nanaimo and SSS Manhao fit is easy in Nanaimo. strong hockey and skating culture in that includes the Nanaimo Museum, Vancouver’s conference centre. International Tourism Group signed a Swimming pools, gyms, town, demand for more rink space 200-seat-Shaw Auditorium, café and “The facility is designed well,” Lilly deal for the construction of a first-class ice rinks and community was steadily increasing. The City retail shops, sits next to Diana Krall said. “With natural lighting, in-floor hotel in the Gordon Street lot right next centresG offer a variety of fitness of Nanaimo added this facility and Plaza and public library. Within a stone’s technology that allows for power and to the centre. The 20-story modern options with classes or self-directed incorporated a variety of opportunities throw from the Port Theatre and Internet connections without a jumble style building will have 240 rooms with workouts. for all ages to enjoy some ice time. harbour, the centre is an architectural of cords, environmentally friendly bold architecture and dramatic design, At the Nanaimo Aquatic Centre in Beban Park, located in central gem, fitting in beautifully with the amenities and a room flow that’s great blending modern with heritage in a the south end of town, down the hill Nanaimo, is the largest recreational cobblestoned street and heritage for break-out sessions. But we also perfect marriage. The hotel from Vancouver Island University, take centre in Nanaimo. Indoors there are buildings of “the greatest street in take pride in providing exceptional is expected to open in a ride on surf waves, or a spin on the two ice rinks, swimming pool with river, Canada.” customer service.” 2016. ‹‹‹ waterslide. With both an Olympic-size water slide and family centered water pool and a children’s water playground, park, warm pool, gym, a large social the centre is a great place for families to center with well utilized meeting rooms, get active and have fun. But don’t think auditorium and kitchen. Outdoors Functional and friendly it’s only for families to enjoy – the steam the city included a large playground, north Nanaimo, the first LEED Gold room, sauna, hot tub and therapeutic pitch ’n’ putt, tennis courts, off-leash certified community centre in town, river path offer plenty of opportunity dog park, forested Participark, BMX offers three hectares of park property for the adults to relax or get some bike track, community garden, and that includes two gymnasiums, a Hospital upgrades exercise. There are regular classes for soccer fields with a functional, attractive preschool room, wellness and multi- all ages and fitness levels in swimming clubhouse. purpose room and community policing bright, naturally lit waiting “We had a LEED Gold mandate,” care beds and a or aquacise and dedicated swim lanes The park also is the location for the station. The forested area includes room, efficient isolation said Cecil Rhodes, corporate director full-service 1,100 offer the training triathlete or casual Vancouver Island Exhibition, several paths and a large children’s playground pods, and private rooms are facilities management for Island square metre renal swimmer a place to enjoy a good dog and equine events, large meetings and – a first for the area – outdoor, all part of the emergency Health. “We went a step above with dialysis centre. workout and relaxing paddle. and gatherings, expos, craft fairs and all-weather fitness equipment. The unitA at Nanaimo Regional General natural lighting, thermal retention and Nanaimo has a Feel more like pumping a bit of more. naturally bright building offers users Hospital. Newly renovated, the functional design to reduce the need lower population to iron? The aquatic centre has a large, As Nanaimo is an active community a variety of classes and activities, from department showcases the quality of for patients traveling from one area to general practitioner fully loaded gym with treadmills, stair the city has responded by creating badminton to yoga, and meeting rooms health care residents in Nanaimo can another.” ratio than both B.C. and climbers, elliptic trainers, free weights, high-quality facilities easily accessed and are available for private lessons and expect. With three-quarters of the city’s In the past 10 years the hospital comparably sized cities, with 691 and more. Doors open early for those centrally located. Sports fields play an meetings. population – or 60,000 individuals – has seen various upgrades and patients per family doctor, compared to wanting to fit in an early morning important role in Nanaimo’s health and As physical and social activity are visiting the hospital annually, it’s a vital improvements. Other renovations 878 provincially. The ratio is indicative workout. wellness and with 21 spread throughout vital components of a successfully part of the community. included a new Paediatric Ambulatory of residents' access to healthcare – the Not far from the aquatic centre the city to accommodate league play, growing city, Nanaimo city council and Expanded by 3,082 square-metres, Health Clinic, a 4,000 square-foot space lower the ratio, the better access can be recreational programs, school physical management created a parks, recreation the ER renovation triples the size of adjacent to the pediatric unit, which expected. education classes, tournaments, and and culture master plan. The goals the existing department and includes a according to Barb Wilson, clinical nurse As Rhodes explains, consistent special events. The McGirr Sports of the plan are to continue to create specially designed psychiatric intensive educator on the perinatal unit, moved review allows for renewal and Fields, in the north end of the city, are visually pleasing, suitably located, care unit and psychiatric emergency care from work-centred to patient- enhancement in the modalities and one of the largest in Nanaimo, with intergenerational facilities and meeting services centre. The $19.7-million centred. The hospital has also seen a types of services available. Master four baseball diamonds, large field centres that support integration of renovation streamlined the single- revitalized and expanded treatment planning and long-term goal setting are house, lighted fields, bleachers, special culture, age and special needs. It’s a busiest emergency center on the area and pharmacy for the 3,500 ongoing. turf, soccer and lacrosse areas and proactive approach to leisure activities Island and brought with it innovative chemotherapy patients treated annually, The next phase of expansion electronic scoreboards. and a great direction for encouraging technologies and green building a redesign of the palliative care unit includes improved parking and Oliver Woods Community Centre in and supporting healthy living. ‹‹‹ elements. with the addition of six more palliative accessibility. ‹‹‹

12 BUSINESS IN NANAIMO ❚ investnanaimo.com investnanaimo.com ❚ BUSINESS IN NANAIMO 13 and Sechelt, one at the Vancouver Island Conference most taking Centre parkade. SECTOR: fewer than 30 As the city continues to grow and minutes. attract new business and residents, Connecting transportation needs will become the port and more complex. Currently developing airport to the a transportation master plan, rest of the administration is looking at the city’s Island is an needs over the next 25 years. That TRANSPORTATION impressive includes all modes of transportation, four-lane including pedestrian, cycling, public highway and transit, goods movement and vehicles. TRaNSPORTaTiON OPTiONS make Nanaimo the Hub City inland express Strategic goals involve using tax dollars bypass. Only efficiently, being open to the needs of 111 kilometres business s a growing and expanding businesses and the needs of local There is also regular ferry service to metres, with additional anchorage in from Victoria and 107 km to Courtenay, and business and residential residents. Gabriola Island, a 20-minute boat ride Northumberland Channel, the port the highway connects Nanaimo to all residents, centre of Vancouver Island, Two vehicle ferries connect the Hub from downtown Nanaimo. offers a transportation option for the major centers north and south. and Easily accessed Within the city a public focusing Nanaimo offers dynamic City to Vancouver, each one offering As a port authority, Nanaimo transfer of goods. by air, water or andA comprehensive transportation scenic travel and cargo options to the offers deep-sea facilities, an assembly Nanaimo Airport provides daily transportation system serves the on options. Easily accessed by air, water or north shore or Tswawassen. Trips take wharf and new, beautifully appointed flights to Calgary, Vancouver and Greater Nanaimo area from Cedar in increasing land, the region's alternative land, the city’s transportation network 90 minutes to two hours, and on-ship cruise ship terminal. Able to provide Victoria. State-of-the-art equipment, the south to Qualicum Beach in the transportation supports and promotes growth amenities include full restaurant anchorage for ships up to 300 extended runways and upgraded north, including Nanaimo, Lantzville tech- and expansion of new and existing services, gift shop and child play areas. metres in length in depths of 40-80 facilities helped the airport see and Parksville. An integrated service, nology for network supports record numbers of travellers, and it provides connections to urban and a sustain- and promotes administration is constantly striving rural areas, shopping, educational and able to ensure exceptional service to its recreational facilities and offers bike future. growth and growing customer base. For those in a racks and wheelchair accessibility. ‹‹‹ expansion. bringing the world to Nanaimo hurry, daily flights by floatplane connect To encourage the use of plug-in weather events like to develop and 720 more metres of downtown Nanaimo to downtown electric vehicles the city installed two fo g .” taxiways to add. Vancouver, Victoria, Comox Harbour charging stations at Beban Park and The upgraded “Nanaimo is the best option for terminal provides aviation industry,” said Hooper, and not customers with a just for passengers. Businesses servicing variety of amenities, the aviation industry, from equipment Aırport including café service, repair to flying lessons, have space and free WiFi and a opportunity to expand, with reasonable security system that rental space a huge draw. n established transportation enables passengers to fly directly to For the local economy, continuing to hub, in June 2013 Nanaimo controlled areas of Vancouver and develop and expand the airport makes airport got a competitive Victoria airports. financial sense. It generates 700 direct boost with the addition of In an effort to provide visitors with and indirect jobs and brings in $54 dailyA WestJet Encore flights to and an exceptional experience, YCD has also million to the local economy. Projections from Calgary. It marks exciting new added Blue Navigators service. for 2026 have that increasing to 1,600 opportunities for business, travel and “Volunteers from the community full-time jobs and $120 million to local employment. wear distinctive clothing and help coffers. Reliable air transport with a In May 2013 there was an increase travelers, arriving or departing with global reach links a community by of 14.3 per cent in passengers using information and direction,” said increasing its capacity to grow, attract the airport and in June, the increase Hooper. investors and residents, and develop jumped to 18.5 per cent. Twelve daily flights to Vancouver, trade relations. It’s one more economic “We’ve seen record numbers of three daily flights to Victoria, three daily engine driving Nanaimo forward. passengers using the airport over the flights to Abbotsford and daily flights to Connected to the main Island past three years,” said Mike Hooper, Calgary means volunteers are kept busy. highway, a rail system and a short president and CEO of Nanaimo “We saw 169,000 passengers in 2011, hop from a major seaport, Nanaimo Airport. 185,000 in 2012 and our projection for Airport has a tremendous advantage Hooper said it’s because people 2013 is 200,000,” added Hooper. and opportunity for moving goods and appreciate the airport’s reliability, which With two airlines, costs are services. When added to the growing has landed in at 99 per cent. competitive and with a flight to potential in disciplines like the resource “New instrument landing Vancouver taking approximately 15 sector, tourism and high tech industries, equipment, high intensity lights, and minutes, it means Nanaimo Airport will having a competitive, reliable and longer runways, ensure landings and continue to expand. And unlike many user friendly airport will only serve to take offs happen reliably on time and regional airports Nanaimo has plenty help grow Nanaimo’s diverse business being inland we are affected less by of room to grow, with 40 hectares environment. ‹‹‹

14 BUSINESS IN NANAIMO ❚ investnanaimo.com investnanaimo.com ❚ BUSINESS IN NANAIMO 15 paradise, Vancouver Island brings fast and fun reel action with some of the biggest salmon and halibut. Nanaimo boasts Charter a boat and not only enjoy the excitement most moderate SECTOR: of bringing in a monster salmon but keep an eye out for one of the local orca whale or porpoise climate in Canada pods, black bears, gray whales, seals and sea lions and even a diving bald eagle. Worried about taking Surrounded by the Pacific Ocean, Nanaimo your catch home? Don’t worry, world famous St. lays claim to some of the most moderate Jean’s Cannery and Smokehouse says, ‘you catch temperatures in Canada. Mild winters, with ‘em, we’ll can ‘em.’ few below-freezing temperatures and ocean TOURISM Rich history abounds, as B.C.’s third-oldest breezes keep summer sizzle to a pleasant city, and as a First Nations’ meeting place. A average of 22 C. museum located in the conference centre provides vaRiETy Of aCTiviTiES Nestled on the east side of the central educational tidbits and hands-on learning about Island mountain range and touched by aboriginals, the coal mining industry, the founding to suit all interests of visitors warm airstreams from the Pacific, Nanaimo Chinese population and forestry. In 2012 it drew enjoys more milder days than anywhere 57,000 visitors. else in Canada. And, according to the Selecting the bounty from local farms, Nanaimo National Weather survey, also lays claim to hether you’re looking walkway, for crabbing on the pier or one of the best temperate water scuba offers palate-pleasing dining with stunning the clearest skies in summer, least snow for a unique shopping listening to one of our many musicians diving spots in the world, underwater waterfront views. Award winning chefs create days in winter and fewest thunderstorms in experience or seeking perform in the Lions Pavilion at Maffeo tours include trips to each of the three exotic fusion fare with locally caught seafood and all of Canada. an eye opening outdoor Sutton Park. man-made wreck reefs. North America’s fresh organic produce. And for those hunting the Wadventure, Nanaimo has it all. World renowned as the Bathtub race first dedicated bungy jumping bridge perfect Nanaimo bar, take it as a good excuse to do Westerly ocean winds and regional Catch the small-town feel with a capital of the world since 1967, it is a is only minutes from downtown, and a little comparison shopping on the Nanaimo Bar mountains act as buffers protecting stroll along the downtown streets and friendly and welcoming city, a mecca for dedicated shoppers is the largest Trail, a list of twists on the classic treat developed the city and giving it one of the lowest lanes, taking in a few of the upscale, for tourists seeking an experience shopping mall on Vancouver Island. by local food establishments. rainfall averages on the West Coast. The trendy shops and boutiques. After a away from home. From water sports Nanaimo also boasts a $22-million With the addition of daily flights through precipitation that does fall is key to the lush leisurely bite at one of the open cafes to cultural events, it offers world-class cruise ship terminal that in 2012 WestJet, increasing cruise ship traffic, and the vegetation and beautiful gardens found head down to the Arts District and take accommodation, dining events and brought more than 9,000 passengers addition of a new downtown hotel beside the in and around the city and the numerous in some of the talented artists' work. unique Island hospitality. on five large and two small cruise ships. conference centre, Nanaimo stands to continue lakes and rivers minutes from downtown. Round out your day by heading to the As a tourism destination, Nanaimo Don’t forget to take in a little fishing. its growth in the tourism industry as a getaway stunning four-kilometre waterfront earned several accolades. Touted as World renowned as a sports fishing destination and centre of ecotourism. ‹‹‹

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16 BUSINESS IN NANAIMO ❚ investnanaimo.com investnanaimo.com ❚ BUSINESS IN NANAIMO 17 SECTOR: Harbour stewards MARINE NaNaimO PORT Authority gateway for trade on mid-Island nchored at Nanaimo’s Port for getting products to and from the all stakeholders in the daily and future Authority, a large tanker global market.” planning of the port. a maJOR economic driver waits for its hold to be It also means more jobs. “We get no government funding for for the region loaded with raw timber. To “Employ ment at the port is layered,” the day-to-day operation,” said Dumas, theA uninformed eye the ship is massive, said Dumas. “We have stevedores adding that the port is self-sufficient. but to Bernie Dumas, president and unloading the ships, administration, Operating costs must come from CEO, it’s one of the smaller cargo patrol boats, tug operators, security revenue generated from shipping fees ships. personnel, etc. Then we have the and government grants. That translates The port authority is one of 18 indirect employment of people who rely to full engagement in protecting the federal port authorities and, according on the products the port brings to the port commodities. to Dumas, act as landowner and steward city.” “Our mandate is to act as stewards of 40 hectares and 50 kilometres of It’s an economic machine integral to of the waterfront,” said Dumas. And it Nanaimo waterway. the central Island. isn’t just his shipping clients that he’s “Port authorities act as gateways With Vancouver’s port rapidly considering. NPA is very active in the for trade,” said Dumas. “We provide becoming more and more congested, community, operating the ambulance the infrastructure and services for Nanaimo – only 35 km across Georgia service to Protection and Gabriola importing and exporting goods for all Strait – is becoming an appealing Islands, acting as traffic control for of Canada.” option with infinite possibilities. events like the Silly Boat Regatta and Both the British Columbia is the closest North Save-On-Foods Dragonboat Festival Nanaimo American shipping point to the Asia and managing leases on marinas in Importers Assembly Pacific market. And, as Dumas explains, Newcastle Channel. for Vancouver Island University’s Wharf the region has the infrastructure and Successful partnerships like those Vancouver aquaculture program and as research and exporters and the facilities to accommodate growth and the Port Authority fosters sets a higher facility for PR Aqua. are going Duke Point expansion. standard of cooperation and with that Island Closed-fish growing operations are terminal But the port isn’t only about tankers comes an enhanced ability to grow University's rapidly becoming the new model for bigger to handle a and shipping goods, it also serves as a and expand. Nanaimo and the port aquaculture commercial fishing. Low environmental keep costs variety of point of entry for tourists, through a authority are sailing in to a bright impact and relative ease in harvesting projects stunning cruise ship terminal and 300– future with the goal of seeing the centre in makes it a feasible alternative in a lower so including metre dock, it’s the perfect setting for region reach its highest potential. ‹‹‹ Deep Bay. business with dramatic fluctuations in being able to barges, bulk tourists to experience stock from year to year. cargo and Nanaimo, with Sturgeon, a highly profitable, long- accommodate custom expansive views of lived fish is also grown on the farm. these ships containers, the estuary, Jack Point ith a long history in that at peak production will produce Caviar or roe collected from these with the and Gabriola Island commercial fisheries 100 tonnes of fish per year. They’re behemoths is highly prized and very means more infra- from the terminal Nanaimo encourages serving a hungry market with demand profitable. Though this fish takes economic structure and welcome centre. new, renewable and far outstripping supply. approximately 13 years to mature, over opportunities deep water “On any given day, Wsustainable methods of continuing Grants from Fisheries and Oceans its lifetime it will produce thousands of to accom- we see eagles and to harvest bounty from our coastal Canada and British Columbia’s dollars worth of delectable caviar. for getting modate the osprey, otters playing waters. More than 80 species of fin Agriculture Innovation Fund and Vancouver Island University's Centre products to largest ships. in the water, seals and and shellfish are caught and processed National Research Council’s Industrial for Shellfish Research is providing “A t seal lions resting on along our coast and marine plants are Research Assistance Program program insight into sustainable aquaculture, as and from Duke Point the log booms.” And rapidly becoming a valuable resource totaled $582,500 and represents the well as graduates interested and able to the global the water though Dumas says for products from skincare to fertilizer. largest single investment in freshwater work in the growing field. is 18-20 he sometimes takes But it isn’t only from the sea that aquaculture. Taste of BC’s venture was spawned market. meters deep, the striking beauty our fisheries bring in a hefty haul, The farm is a model of low-tech by a need for enhanced methods in more than for granted, tourists freshwater fish also provide a feasible efficiency with a sustainable system applied research and commercialization enough to are always awestruck business harvest. where 98 per cent of water used is of aquaculture. With resources and accommodate and amazed. Taste of B.C. Aquafarms Inc., a local- cleaned and recirculated through facilities readily available in the region, the biggest cargo ships,” Dumas As the port serves family-run company, with support from the tanks, putting only two per we are poised to see the industry, explained. “Importers and exporters more than one provincial and federal governments and cent back in to groundwater on the with its inherent advantages, grow are going bigger to keep costs lower so purpose, Dumas local aquaculture company, PR Aqua, property. The technology serves as a and evolve as a new and additional being able to accommodate these ships and his team must created a closed freshwater trout system business prototype, teaching facility commercial fishery. ‹‹‹ means more economic opportunities continually consider

18 BUSINESS IN NANAIMO ❚ investnanaimo.com investnanaimo.com ❚ BUSINESS IN NANAIMO 19 SECTOR: Things are heating up at CONSTRUCTION Cedar Road Bio Energy lOCal COmPaNy turns waste into energy with innovative process CONSTRUCTiON boom

anaimo weathered When commercial starts have been Avenue and behind Country Club he Regional District of for alternatives well in advance of the freezes, the system doesn’t work. We the recession storm up, residential is lower and vice versa. Centre increased the rental pool and Nanaimo has championed deadline. want to use the heat to keep the gas at of 2008-2009 better The city is now seeing a leveling off and reinvestment potential. And in 2012, waste stream reprocessing “The RDN has been very an even temperature.” than most cities,” said correction in 2013. 313 permits were issued for single- and is a leader not only in supportive,” said Liddy. “The Creating efficient and sustainable “NAndrew Tucker, director of planning While residential starts in 2010 saw dwelling units – a slight decrease from B.C.T but also in North America. The cooperation and partnerships with systems is a priority not only for the for the City of Nanaimo, adding that a record high, with 455 single dwelling 342 in 2011. evidence is in that large, round grey groups like Community Futures, financial viability of Liddy’s business, though we saw a drop in housing starts permits issued, commercial dipped, and “Currently, residential developers ball at the regional landfill. It holds Nanaimo Economic Development but also for the RDN. in that time, the market recovered then saw an increase in 2011 and 2012 are applying for zoning permits and excess bio waste gas. Corporation and Innovation Island Carey McIver, manager of solid waste well and increased in 2010-11 by when housing starts slowed. prepping subdivisions for building The storage tank is the first of really moved this project forward.” for the RDN, said it’s a public-private approximately 20 per cent. The upswing in commercial, in anticipation of the upswing,” said its kind in North America, and is an Phase 1 has been successfully up and partnership that fits with the mandate Compared to Victoria, whose included major construction projects, Tucker. He added that Nanaimo has a innovative new step in the reuse of running for four years. The electricity of the Zero Waste plan adopted in 2004. housing starts declined in 2010 over such as a new Canadian Tire outlet, strong land use plan with room to grow. methane gas for power generation. it generates, sold to B.C. Hydro for 10 “We have the lowest per capita 2009, Nanaimo held its own. Tucker revamping of Port Place Shopping With the focus on higher density Built by Paul Liddy, president and cents a kilowatt, is enough to run 300- disposal rate in the country,” she added. says the figures tell a larger story, Centre and commercial development building and development in the south owner of Suncurrent Industries, it 400 homes at peak output. “Diverting 70 per cent of both business especially when viewed with commercial along Bowen Road. end and along urban thoroughfares, is setting the stage for change in the “Adding the storage tank made the and residential waste. An aggressive building. “The markets are cyclical,” said In residential units two purpose-built Nanaimo will continue to see above sustainable management of waste. project more financially feasible,” said landfill gas collection system fits the Tucker. rental housing projects on Terminal average growth. ‹‹‹ “It optimizes the utilization from Liddy. long-term goal of no waste.” waste to energy,” Liddy said. Biogases from the landfill have a McIver added that once the Cedar Methane gas, a natural by-product sporadic flow, he explained, translating Road Bio Energy Center is seeing a of waste breakdown, is 21-25 per cent to disruptions in the conversion to profit, RDN would get a 20 per cent more damaging to the ozone layer than electricity. With the double membrane royalty on profits Liddy’s company carbon dioxide. All landfills in British tank, storing additional biofuel creates makes. Columbia must have a process for a consistent flow and keeps two engines Improving efficiencies and looking destructing this gas in place by 2016. running 24/7. at other ways of reusing solid waste The regional district came in ahead “We can now demonstrate a means creating a business model that is of the game, requesting proposals commercially viable system,” he added, profitable, environmentally feasible and which can be modelled by other small economically sound. and medium-sized landfills around the Liddy’s also looking at using excess Investment & Immigration province. heat energy to extract oil from waste Integrity Impact Management Group But Liddy, involved in renewable plastic and using the recovered biofuel energy since 1981, is passionate about for transportation. IIMG - Integrity Impact making the system even better. “Garbage trucks could use this Phase 2 of the project involves biofuel without needing any alterations Management Group recovering waste heat. Blasting out to their engines,” he said. • Want to sell/retire from your business? of pipes on top of the engines is a With transportation fuel four times lot of hot air. Liddy wants to recover more valuable than electricity he stands • Need investment to grow/expand that energy and use it during winter to make the process environmentally your company? months. and economically viable. It doesn’t come • Have fresh business ideas, or need “In damp, cold weather the gas without risks for Liddy. He owns the money to create a new venture? gets saturated with moisture. When it business and doesn’t get funding from IIMG, with its Canadian Registered Immigration the RDN, just free access to the landfill Consultants, works to connect immigrant gas. entrepreneurs to regional business opportunities But he’s willing to take the chance. in Nanaimo and the mid-Island - to create “The only way you learn in economic growth, employment and prosperity innovation is by taking risks,” he said. on Vancouver Island. And when it helps beat climate change Contact Richard or Angela at and manage waste it’s a win-win. ‹‹‹ [email protected] or 250-591-1686

20 BUSINESS IN NANAIMO ❚ investnanaimo.com investnanaimo.com ❚ BUSINESS IN NANAIMO 21 Nanaimo leads economic shift bUSiNESS iNvESTmENT helps Nanaimo reach low unemployment rate

he lowest unemployment “Otherwise, whether it’s marketing or At Inuktun Services innovation is a rate in British Columbia, fundraising it doesn’t work.” concrete entity with a global market. at 4.2 per cent, well below In 2012, MacIntyre was recognized Builders of remote control vehicles, the provincial average of 7 for his creative and effective marketing the company attracts employees who Tper cent, is bringing Nanaimo fame, and commitment to community can take an idea and turn it in to a but it’s the city’s innovative, creative involvement and with a top marketing working product. thinkers that are bringing it fortune. award through the Greater Nanaimo Jeff Christopherson, technical James MacIntyre of Studio Kitchens Chamber of Commerce for Trades sales for Inuktun, said customers & PI Granite is an example of this kind Company of the Year at the Vancouver bring challenges to his company and of forward thinking. Island Business Excellence Awards, and technicians and engineers create The just-turned-40 chartered a Top 20 Under 40 award winner. solutions, from modifying a pipe accountant took over the granite and With 28 staff he’s building a cleaning ROV to reconfiguring kitchen design business in late 2011 corporate mentality that fosters success. software for rubble reconnaissance. and revamped its marketing and Everyone is involved with business Young creatives are what Inuktun service program. building, he said. and other manufacturing, scientific “I look at what no one else is doing,” MacIntyre’s corporate culture and technical firms in Nanaimo are MacIntyre said. “And then do it.” revolves around generating new ways looking for, workers in both soft and That means visible branding, of introducing his product to the hard technology, said Paris Gaudet, community involvement and most public. It’s a creative mindset putting excecutive officer for Innovation Island. importantly having fun. his company on the map and fostering “It’s an emerging field in Nanaimo.” SECTOR: “All the people involved must new ways of to get a message to the The city is definitely open for RETAIL be enjoying themselves,” he said. public. business. ‹‹‹ NaNaimO bOaSTS some of the best shopping on the Island

PRIME LIGHT INDUSTRIAL LOTS IN A UNIQUE GREEN SUBDIVISION anaimo’s growing bookstores, eateries, specialty footwear, shops, 15 movie theatres, sports reputation for being one needlework and crafts, designer equipment of every kind and a variety of the best places on the clothing boutiques and art galleries to of boutique and specialty shops, makes Island to shop comes satisfy the novice or expert shopper. Nanaimo an important shopping Nfrom its eclectic collection of unique To find some of the best kept secrets destination. greenrockindustrial.ca shops and big box stores. Whether in Nanaimo head up to the Old City Plenty of room to grow, and you’re looking to outfit your home Quarter and indulge in sweet, gluten- lease rates lower than those of larger with designer décor or for the perfect free cupcakes or healthy raw snacks, cities, provides an appealing and birthday gift, choice is what you can and then check out the boutiques, attractive draw for prospective shop BOWEN ROAD expect at any one of Nanaimo’s unique flower shop, hand-made jewelry and owners as well. Combine that with easy SOLD DUFFERIN CRESCENT shopping experiences. West Coast glass art. Take a quick shipping access via land, air or sea LOT 1 HOME OF From the largest indoor mall on break and reenergize at one of the local and there is a perfect opportunity for LOT 2 the Island at the north end to the coffee or tea shops and then head up to retailers and investors. ‹‹‹ SOLD LOT 3 PHASE 3 funky, shop-lined streets of downtown, Nanaimo’s premier SOLD LOT 6 SOLD LOT 4 GRIFFITHS ROAD SOLD LOT 7 LOT SOLD 5 there are plenty of opportunities for cheese shop and SOLD SOLD LOT 8 LOT SOLD 10 LOT SOLD LOT 9 indulging in a little retail therapy, but deli or vintage SOLD 11 LOT 4 SOLD if it’s hidden gems you’re looking for, wear shops. LOT High Tech Light Light 3 SOLD SOLD LOT don’t go far, they’re liberally sprinkled Drawing on the Industrial Industrial Industrial 2 BOXWOOD ROAD LOT 15 LOT SOLD 14 around town. large central and LOT LOT 1 13 LOT Stroll the Boardwalk on Rutherford northern Island 12 LOT 5 Road where quirky garden and gift population, the SOLD LOT SOLD 6 shops sit next door to an upscale 807 retail shops LOT 7 LOT fashion boutique and artisan bakery. around the city 8 LOT 9 Then head to Commercial Street, that include four NANAIMO PARKWAY voted “Greatest Street in Canada” by malls with box the Canadian Institute of Planners, stores and high and experience cobble stones, heritage end men’s and buildings and storefronts, café’s, women’s apparel

22 BUSINESS IN NANAIMO ❚ investnanaimo.com investnanaimo.com ❚ BUSINESS IN NANAIMO 23 Hotel adds international flair aTTaCHEd TO Vancouver Island Conference Centre, Left: Gerard St. Jean displays some of the products his company offers. hotel expected to bring in thousands of international visitors Above: Line workers prepare fish for further processing. early a decade after conference centre. not aware of anything that would stop completion of the The build, pegged at $50 million, it from being built and staff continue Vancouver Island is anticipated to provide rooms for to have regular and very encouraging Conference Centre, a delegates and attract close to 70,000 discussions with the builder.” N20-storey hotel is set to break ground Chinese visitors to the Harbour City The SSS Manhao is considered to be next year. each year. the most innovative pitch to create the larger customer base in grocery chains The 0.17-hectare lot on Gordon Tourism operators and Nanaimo’s conference centre's hotel component. and health food stores. It also caters Street has been reserved for a mayor say the deal is a good one, with Sasha Angus, CEO of Nanaimo to an Asian market with its specialty conference centre hotel, which will operators creating demand that could Economic Development Corporation, canned mushrooms. make it easier for the centre to book spill out into other hotels. Businesses helped make the deal and said the But it’s the processing of product larger conferences with more hotel are also expected to benefit from tourism operator is bringing much Home grown caught by sports fishermen that is its rooms within walking distance of the the new visitors and have already of its own clientele, while promoting mainstay. The avid anglers come from centre. started considering new products and Nanaimo as a tourism destination in ST. JEaN’S Cannery and Smokehouse around the globe to enjoy some of the SSS Manhao – the B.C. affiliate of workshops in Mandarin. China. Hoteliers had been concerned best fishing in the world and after a a major Chinese tourism company – is “Things may change, but I am about a new competitor in an already a made-in-Nanaimo success story successful trip want to take their catch finalizing purchase of the site with the optimistic we have a winner this time saturated market, but “this is a different home. St. Jean’s makes that possible, City of Nanaimo for the hotel. The 240- and I am hopeful to see it materialize scenario,” he said. processing the fish as plain or smoked, room tower would have a swimming and finish on budget and on time,” said It will be a “tremendous asset for the n blue coveralls and a baseball He’s supplying a niche market hungry canned or shrink wrapped, each tin pool, shops, restaurants and connecting Mayor John Ruttan. “It’s like thinking of community as well as the conference cap Gerard St. Jean looks more for seafood, but he’s also catering to hand-packed to lock in healthy oils and bridges to Piper Park and Nanaimo’s a glass as half full or half empty – I am centre but [the operator] also brings like a line worker than owner the growing demand for products flavour. fairly strong demand with them of the second-largest cannery sustainably harvested. Doing business in Nanaimo has its given their core business as a tourism ‹‹‹ inI southern B.C. Unassuming and “We’re positioned really well in perks, and for St. Jean it’s the lower operator,” he said. humble, his hands-on approach has Nanaimo,” he said. “Both Victoria and costs of running a manufacturing taken the family-owned company in to Vancouver are less than a couple of business. For employees it’s the short a major global manufacturer of fine hours away. And being right on the commute and working environment. seafood products. water we have easy access to the freshest “Whether they take the bus or drive, The company, started by Gerard’s products caught in our local waters or they get to work in about 10 minutes,” father, Armand, in the kitchen of their picked from the forests on the Island.” he said, smiling. Nanaimo home employs 100 workers In a 823 square-metre facility, the Keeping staff happy is a priority for and buys most of its product from local company manufactures signature, St. Jean. It shows. He has employees fishermen and mushroom pickers. hand-packed tuna and salmon, both with more than 25 years in the Their recipe for success is as distinct smoked and plain, pate, clams, oysters, company, with no plans for leaving. and flavourful as the oysters and soup chowder, sauces, gift baskets and wild He explains that when you have great Armand first started selling to local mushrooms. The methods not only staff you do everything you can to keep Nanaimo bars and grocery stores in preserve flavour with little to no salt, them. 1960. And it’s a business model that’s but it also preserves heart healthy oils. “It’s all about balance,” he said. weathered the ups and downs of the Most of St. Jean’s business is in “When you have good people it’s fishing industry and changing global North America, with stores selling his worth working at keeping them. palates. product across the Island and Internet We’re well positioned here and with The key is not only St. Jean’s work sales reaching as far away as Australia. all of us working together we’ve ethic, but also his attention to detail, With the recent acquisition of Raincoast created a manufacturing business flexibility and willingness to diversify. Trading Co., St. Jean’s added access to a that works.” ‹‹‹

24 BUSINESS IN NANAIMO ❚ investnanaimo.com investnanaimo.com ❚ BUSINESS IN NANAIMO 25 hours of electricity to Hydro, enough to power 17,000 homes. motivated, diverse and skilled Sadler explained that the new 25 workforce in Nanaimo and region megawatt turbo-generation unit uses wood biomass to generate steam that With one of the lowest unemployment Trends show an expanding workforce will power the generator. He added rates in the country, Nanaimo’s with the number of women in the labour that with the fuel source already at the workforce is motivated, diverse and force increasing. mill, using surplus biomass to make skilled. With a fully accredited university The majority of newcomers in Nanaimo electricity creates an even more efficient granting degrees, diplomas and offering range between the ages of 40-59 and system and another stream of revenue. a variety of trades training, the region although this may have a downward Though the pulp market has been is situated to satisfy the changing and effect on participation in employment volatile, Harmac Pacific and Nanaimo growing needs of the job market. The little mill rates, it is offset by a higher level of Forest Products, continue to stand as Although sales and service show education in people coming to Nanaimo. strong examples of hard work and the largest percentage of Nanaimo’s creative thinking. More than $35 Over the next four years projections employment base, the highest number million in wages, approximately 1,500 show a marked shift in age distribution of workers employed by a single entity indirect jobs and high taxes paid for the that will impact the workforce. The total are with Nanaimo school district at heavy industry facility, stay in Nanaimo. number of people aged 25-44 will almost 2,135 employees, followed by Nanaimo With an inclusive policy of decision- catch those between the ages of 45-64, that could Regional General Hospital with 1,600 making and ongoing openness to and individuals 65-plus living in the employees, and the university innovation and creative solutions, Nanaimo area will jump from 12.6 per with 1,030 employees. NaNaimO fOREST Products beats the odds the mill stands to cent in 2006 to 20.5 per cent in 2016. continue running In 2006 approximately 43 Re-training programs for older adults, to become a successful employee-owned business smoothly, not only as per cent of Nanaimo’s an increased retirement age, expanding a noticeable working labour force had completed programs at the university, grants and landmark but also advanced training beyond scholarships offered to new students and as an important Grade 12, which was an influx of well-educated newcomers and sustainable higher than the national combined will continue to have a positive manufacturer of one rate of 41 per cent. effect on the labour market. anufacturing high-quality tonnes of Northern Bleached Softwood places like, Asia, Europe, and North of our most precious fibre for the pulp and Kraft annually. and Latin America, where it’s turned natural resources. ‹‹‹ paper industry is what Two hundred employees, with a in to high quality paper. And in 2011 Harmac Pacific has been vested interest in maintaining and investor/workers got their first dividend Mdoing for more than 30 years. The running the mill, restructured the check averaging approximately $2,000. mill is a fixture in Nanaimo and a management model, streamlined But in business and manufacturing major economic driver; its employees operations and defied the skeptics. there are always ways to improve and are happy working under the current Five years later, the mill is reinvesting increase the bottom line, and when you ownership and eager to keep profits its profits, paying dividends to its own the company you’re motivated. growing. employees and adding a new stream of The latest project, funded by It helps that the workers are also income. Natural Resources Canada’s Pulp and shareholders, participating in a real-life “We’ve created a business model that Paper Green Transformation Program feel good story directors would like to allows employees more independence,” and B.C. Hydro’s Smart Partners turn in to a movie. said Paul Sadler, general manager and Industrial Program, will see the plant When previous owners, Oregon- chief executive officer. “There’s less generating clean power and selling it based Pope and Talbot announced oversight and management and a more to B.C. Hydro. It’s a 15-year purchase bankruptcy in 2008, workers and enjoyable work atmosphere.” agreement that will have the mill management at the mill refused to It’s a success story that highlights producing and selling 190 gigawatt accept the loss of their jobs or the shut the fighting spirit of the city. It doesn’t down of such an integral part of the give up. Even during the worst community. Some of the employees economic crisis of 2008 the mill had clocked in fresh out of high school churned out 700-800 tonnes of and weren’t ready to retire or give up a pulp per day. lucrative job. Sadler said the steamlining So, instead of taking their pink included cutting back to two slips and looking elsewhere for rather than three production work, in a move that had the pulp lines, rolling out the same industry buzzing, they secured backers amount of fiber but with Aerials Corporate Products Hospitality Industrial Interiors Exteriors Event & Editorial Environmental Portraits Business Portraits in Studio and purchased the operation for increased efficiency and lower $13.2 million. Now owned by three costs. shareholders – two private investors The company is doing well, and the group of employees, who each he said, and the fibre produced 250 729 5444 put in a $25,000 investment – the mill at the mill is in high demand, www.haphotography.com is up and running, producing 350,000 exported around the world to

26 BUSINESS IN NANAIMO ❚ investnanaimo.com investnanaimo.com ❚ BUSINESS IN NANAIMO 27 Abundant land, a skilled and diversified workforce, excellent infrastructure, key transportation connections and commercial lease rates up to 60% lower than Vancouver or Victoria… just a few of the competitive advantages which make SECTOR: Nanaimo the place of Infinite Possibilities. FILM film SHOOTS showcase Nanaimo

hether you’re watching was a blockbuster success and starred Productions filmed a man in tights, a rocket Kristen Stewart and Robert Pattison. in Nanaimo area 2005-13* as big as a house, a Talent seems to flow with our scaly monster from abundant water. Justin Chatwin, who Superman: Man of Steel Wanother part of the world or you’re played son to Tom Cruise’s character in (Feature) $525,000 just out for blood, make sure to check War of the Worlds, hales from Nanaimo out the whole picture, because in as do Jodelle Ferland of horror movie, Ford Car (Commercial) $200,000 the background, and in the groups Silent Hill, Adrian Hough, from Twilight: Eclipse (Feature) $135,000 of extras, you might just recognize Underworld Evolution, The Last Stand a familiar landmark, park, street or and, with a hint of irony, Fog. Wildest Islands (TV) $120,000 person from Nanaimo. B.C. is the fourth-largest centre for Scourge (Feature) $100,000 From stunning scenery, to 100-year- film and television production in North old farmhouses, dramatic rock America and with Nanaimo a short sail Crash Test Mommy (TV) $50,000 formations to large ships, aboriginal or flight away from Vancouver, it offers Suzuki (Commercial) $47,000 structures and artifacts, to fog-encased film crews a less expensive and highly fishing boats, Nanaimo offers diverse photographic option. Northern Trust (Commercial) $25,000 locations and environments loaded with Nanaimo Economic Development Google Maps (Commercial) $18,000 atmosphere for television, movies or and InFilm are an active part of the commercials. film community, providing a database Hyundai (Commercial) $14,200 In 2011 casting calls for extras went of working and skilled cast and crew Sky’s the Limit (TV) $10,000 out in Nanaimo for Superman, one of as well as suitable featured locations. the most anticipated remakes of the The goal is to act as a liaison between It Happened This Way (TV) $10,000 century. Through the magic of film and the community and production Ron James Show (TV) $5,000 editing, in 2014 Godzilla will be ripping crew ensuring a trouble-free filming apart a street in downtown Nanaimo. experience. As a gateway to the central Designing Spaces (TV) $2,000 But it was the arrival of the Twilight and northern island region Nanaimo Weekend Makeover (TV) $2,000 crew that had Nanaimo really buzzing. offers a dynamic environment for Not only was local actor Cameron filming with the talent and experience Parental Alienation Bright cast in as brother to Dakota for reel success. ‹‹‹ (Corporate video) $1,000 Fanning’s character, but also featured We Are All Family investnanaimo.com scenes filmed at Flat Rocks on Nanaimo (Corporate video) $1,000 River. The movie, released in 2010, TOTAL: $1,265,200 28 BUSINESS IN NANAIMO ❚ investnanaimo.com * direct spending

Nanaimo Economic FP ad 34823.indd 1 1/30/13 10:10:02 AM SECTOR: real estate

Affordability driving real estate market in Nanaimo and region

ublime scenery may be the potential offer positive cash flow and average price sat at $362,918. biggest draw for newcomers minimal worry. She added that many In 2012 the majority of houses sold to Nanaimo, but pair it with of the younger buyers of these units were in the $250,000 - $400,000 range affordability and you have a are looking at the purchase with a followed by houses ranging between matchS made in heaven. Whether a discerning eye to high-end décor: $450,000 – $600,000. Nanaimo saw the first-time buyer or seasoned investor stainless appliances, granite countertops largest number of single-family sales in Nanaimo has the inventory to appeal and dark wood cabinets. the central and northern Island region to all tastes and pocket books, from “When your mortgage rate is less with the average number of days to sell high end waterfront property to than it would cost to rent it makes sense a home dropping by three per cent this comfortable family homes. to buy.” said Koch. year over last. Sales of lots increased “We’ve got your average three- It’s not just first time buyers over last year by 17 per cent, which bedroom, one-bathroom home with snapping up the good buys. Those could be due in part to developers a full basement in an established transitioning to larger homes or to preparing in advance for an upswing in neighbourhood, as well as your high- elegant retirement living are also the market. Condo sales and prices have end executive home with 6,000 square finding bargains, many in upscale both dropped over last year from an feet, a bathroom for each bedroom and locations at both the south and north average of $273,433 to walk-on waterfront,” said Kathy Koch, end. Newer subdivisions, developed $271,022. ‹‹‹ director at Vancouver Island Real Estate with an eye to sustainability, are strong Board. draws but condos are also appealing for Growth in both real estate sales and low maintenance and easy access. building has been steady. And though As a business owner Nanaimo offers the market is cyclical, the appeal of plenty of great commercial deals. owning a reasonably priced home at Whether you are interested in locating a low-interest rate has more young downtown or in the regional district, families and professionals looking at there is space to grow without breaking owning their own piece of paradise. the bank. Starting out or pairing down, In 2012 the average price of a single- Koch said there are townhomes of family residential unit was $353,408 every variety, attractively priced and down from 2011’s $362,680. This year when purchased for investment is seeing an upswing and in July the

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