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Here for Good First Horizon National Corporation Corporate Social Responsibility and Environmental, Social, and Governance Report 2019 Here for Good First Horizon National Corporation | 2019 Corporate Social Responsibility Report 1 Table of Contents Here for Good 3 A Message from Our Chairman, President, and CEO 4 Company Profile 5 Here for Our Communities 7 Here for Our Employees 23 Here for Our Customers 26 Here for Diversity and Inclusion 28 Here for the Environment 30 Governance 32 Awards and Recognition 41 Key Environmental, Social, and Governance Highlights 42 The 2019 Here For Good report covers our commitments, activities and programs regarding environmental, social responsibility, and governance matters. It is intended to provide a high-level overview with selected examples; it is not a comprehensive description, a financial report, or a comprehensive financial presentation or legal summary of those programs and involvements. The company, at its discretion, may update the information in the report. This report contains forward-looking statements that will be identified by words such as “believe,” “expect,” “anticipate,” “intend,” “estimate,” “should,” “is likely,” “will,” “going forward,” and other expressions that indicate our current views of future events, trends, and aspirations. These may or may not be followed by or reference cautionary statements. A number of factors could cause actual results to differ materially from those in our forward-looking statements. These factors are outlined in our most recent quarterly and annual financial reports on Forms 10-Q and 10-K, available at www.sec.gov. About This Report First Horizon National Corporation | 2019 Corporate Social Responsibility Report 2 Here for Good 2019 by the Numbers 1 Million+ 34,000+ 4 Million+ Gallons Pounds of Paper Kilowatt Hours of Clean Water Recycled/Conserved Recycled Electricity Produced ~$11 Million $300,000+ $200,000+ Grants Awarded Volunteer Impact Employee Giving $15 per hour 95 55% Minimum Wage Across Veterans Employed Management Roles Company Footprint Occupied by Women 30 4% $268 Million HOPE Inside Financial Bank’s Supplier Spend to Invested in Low- to Moderate- Empowerment Centers Minority-Owned Businesses Income Homeownership As of 12/31/19 First Horizon National Corporation | 2019 Corporate Social Responsibility Report 3 A Message from Our Chairman, President, and CEO At First Horizon, we believe that our company has a provides financial literacy empowerment and economic responsibility to serve our communities, customers, and education. Together, we opened nine new HOPE Inside employees. locations in 2019, bringing us to our committed 30 locations across our footprint. Strengthening financial When our communities succeed, our company stability amongst our communities is imperative to our succeeds, which is why it is imperative for us to lend company’s success, and we are proud of the strides we our time, resources, and efforts to strengthen the have made. communities in which we serve. Our Community Benefits Agreement, introduced in 2018 Last year, we reaffirmed our commitment to corporate to increase access to financial resources within low- responsibility by introducing our inaugural Corporate to moderate-income communities, had great success Social Responsibility (CSR) and Environmental, Social in 2019. To date, we’ve exceeded our goal to support and Governance (ESG) Report. Our CSR/ESG committee supplier diversity, invested $707 million toward building has been hard at work to make recommendations to our small businesses, and provided over $18 million in grants leadership and deliver tangible results. to the community. In addition to guiding our program delivery last year, A tremendous thank you to our dedicated employees the committee evolved our framework for reporting and who are helping to build stronger communities and our investing in sustainable programs and helped establish board of directors for helping us operate under sound our corporate position statements on human rights, business practices. privacy and cybersecurity, diversity and inclusion, and anti-corruption, among others. I am proud of the work we have accomplished within the past year and am honored to have our program We believe that the work we are doing is leaving a lasting recognized by Forbes and JUST Capital. Our steadfast impact in our communities, and we are fulfilling our duty commitment to our communities to shareholders to deliver a strong level of social impact is making a difference, and we in the communities where we operate. will continue to build on these In 2019, First Horizon Foundation invested in 650 efforts throughout 2020. Our organizations across our footprint in these high- corporate citizenship sets us impact areas: arts & culture, education & leadership, apart, and I invite you to learn environment, financial literacy and health & human more throughout this report. services. We provided meals, financial education, housing assistance, and so much more to those in need. Our Foundation is one of the company’s strongest Sincerely, assets, and since its inception, over $100 million has been distributed. Additionally, our employees are making a significant impact by contributing their personal time and volunteering at 675 charities across our markets. They are crucial to the work we are doing to strengthen our communities. D. Bryan Jordan We continued our work to financially empower the Chairman and CEO, communities that we serve through our partnership First Horizon National with Operation HOPE, a nonprofit organization that Corporation First Horizon National Corporation | 2019 Corporate Social Responsibility Report 4 Company Profile First Horizon National Corporation offers regional banking, fixed income, and wealth management through our family of companies. First Horizon Bank is committed to making our customers’ banking experience the best it can be, with innovative, convenient services and helpful, knowledgeable employees. From their first checking account to the loan they need to build a home or business, First Horizon Bank is committed to helping our customers at every stage of their financial life. FHN Financial is an industry leader in fixed income sales, trading, and strategies for institutional customers in the United States and abroad. The company also provides investment services and balance sheet management solutions. FHN Financial is an important part of First Horizon’s business model, as it provides unique countercyclical benefits and complements our approach to managing our company for soundness and profitability throughout shifts in the economy. With 30 trust officers, 89 financial advisors, 11 financial planning professionals, and $35.3 billion in assets under administration, First Horizon Advisors’ mission is to provide customers with access to a range of resources that can help them build the financial future they deserve. Firstpower Culture At First Horizon, our Firstpower culture is a combination of our vision and philosophy of putting employees first. Established in 1991, our Firstpower Culture is what makes us unique and successful. As our company has evolved, so has our Firstpower Culture, to meet changing business needs and drivers of employee engagement. Our values – accountability, adaptability, integrity, and relationships – are the pillars that define Firstpower today. Company Promise Be the best at serving our customers, one opportunity at a time. Brand Promise Understanding in Action. Governance First Horizon is dedicated to operating in accordance with sound corporate governance principles. We believe that these principles form the basis for our reputation for integrity in the marketplace and are essential to our efficiency and overall success. We are committed to doing the right thing and have procedures and policies to help all employees comply with company principles, as well as applicable laws and regulations. Some of our corporate governance principles, policies, and practices are highlighted on the next page. First Horizon National Corporation | 2019 Corporate Social Responsibility Report 5 Corporate Governance Highlights Annual director elections. All our directors are elected by our shareholders every year. Majority voting and director resignation policy. Our directors are elected by a majority of the votes cast in uncontested elections (plurality vote in contested elections), and we have adopted a director resignation policy for directors who do not receive the affirmative vote of a majority of the votes cast. Independence. Twelve out of 13 of our nonemployee director nominees are independent under the NYSE listing standards. Proxy access. We adopted a proxy access bylaw that allows a shareholder group of up to 20 shareholders that has held at least 3% of our common stock for at least three years to nominate up to the greater of two directors or 20% of the board and have those nominees appear in our proxy statement, subject to notice and other specific requirements in our bylaws. Board refreshment. Our board values fresh perspectives. Over the past six years, we have added five new directors to our board. Average tenure on our board is just over nine years. Shareholder engagement. Dialogue with our shareholders is a critical part of our company’s success. Our Investor Relations area with executive management regularly conducts ongoing dialogue with our shareholders via one-on-one conversations, conferences, road shows, on-site visits, and the like. Additionally, we communicate financial and strategic matters
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