20% 160+ 25+ + 60% 50% 300 ATTENDEES FROM ATTENDEES FROM UNIQUE COUNTRIES ATTENDEES CXO AND ATTENDEES TECHNOLOGY OPERATORS ORGANISATIONS REPRESENTED EXECUTIVE LEVEL PROVIDERS

Next Gen Wi-Fi (Wi-Fi 6) for Carriers, Cities & Enterprise

Outstanding User Experience with Next Gen Wi-Fi; the marriage of Wi-Fi 6 and PasspointTM

Accelerating Adoption of Next Gen 22 - 23 MAY 2019 Wi-Fi in the Enterprise Market, for High Density Venues

Wi-Fi Delivering a New Wave of Broadband and IoT Connectivity Options for Cities Ecosystem

DIAMOND SPONSORS: ATLANTA MARRIOTT MARQUIS | ATLANTA, USA: 22 – 23 MAY 2019

“Very productive and wide-ranging conference. A “must” for “An excellent event to learn, influence, and meet anyone whose business is in wireless services.” - Accuris Networks professionals from the wireless industry.” - Google “An excellent networking opportunity with high quality professionals from the Wi-Fi ecosystem.” - Semtech “Privileged to be the part of Wi-Fi Revolution.” - C-DOT KEY HIGHLIGHTS

Power of Wi-Fi in the 5G era RAN Convergence with Wi-Fi in the 5G Era - Will 5G eat Wi-Fi’s lunch? The answer is of course no – and we share - What are the key changes and impacts occurring in the wireless the reasons why ecosystem over the next 2-5 years - Exploring the massive opportunities for Wi-Fi and the immediate next - RAN convergence will lead to a better user experience and create new steps that should be considered business opportunities for both Wi-Fi and cellular providers - New capabilities and standards for Wi-Fi will drive engagement and - What role will Wi-Fi play in convergence as carriers role out 5G networks growth across all sectors Roundtable on Hospitality Wi-Fi Driving the Wi-Fi opportunities and business in 2019 - the opportunities & challenges - What role does Wi-Fi play in the changing wireless landscape? - How can hoteliers deliver on their guest experience for Wi-Fi and what - How is that landscape impacting operators and what do they need is holding them back to worry about over the next 2 years - New standards for NGH/Passpoint bring enhanced security, enhanced guest - Assessing the growth of the wireless enterprise, impacts of IoT and who engagement capabilities and the best user experience will control those domains? - First mover advantage is still there for the taking - who will be first? Wi-Fi Evolution & Monetization - NGH/Passpoint continues to evolve and some of the new capabilities will Wi-Fi 6 Workshop – Co-Hosted by Wi-Fi Alliance make step changes to the customer experience – bringing benefits to - Wi-Fi 6 will bring better user experiences in the most demanding consumers, business and enterprises alike environments Delivering on the most significant KPI’s for carrier grade Wi-Fi - How are carriers leveraging Wi-Fi as part of their strategy? - Wi-Fi 6 is not only cost-effective and ubiquitous, but is now capable of delivering SLAs - So will 2019/20 be the year of next generation Wi-Fi, or 5G – or will customer demand dictate blended solutions? - Higher capacity and throughput; low latency; spectrum efficiency; connection density - all 4 are key characteristics of Wi-Fi 6, and support key “5G” requirements Future of In- Home Wi-Fi – From IoT to next gen In-Home Wi-Fi experience - In-home Wi-Fi is set to explode with increased consumer demand Wi-Fi Roaming Evolution and IoT - where are the opportunities and what do service providers - Unstoppable evolution on Wi-Fi Roaming is going to be happening need to fix to deliver on the customer experience promise? in the next 12 months - In-home ‘no spots’ are about to become a thing of the past with - Carriers and Enterprises can utilize Wi-Fi Certified NGH/Passpoint together with multi-mesh AP solutions and remote management of services the WBA WRIX standards to support deployment of carrier grade Wi-Fi services - Wi-Fi Sensing – addressing new use cases and bringing additive ROI for - NGH/Passpoint changes the game with increased use of Wi-Fi roaming and broadband providers growth of roaming customers

Guest Wi-Fi - The ultimate experience and Building Breakthrough Innovation Capabilities - enterprises businesses advantages Co-hosted by AT&T Foundry and Georgia Tech ATDC - Diversity of the environments bring a lot of changes and opportunities - What do large corporate companies like AT&T look for from Start ups and for Guest Wi-Fi Scaleups and how do they harness and embed that innovation within - The next generation of Wi-Fi, Wi-Fi 6 based on IEEE 802.11ax, is going their organisation? to be essential to carriers and enterprises, because of its new - Challenges and opportunities for corporate innovation operator-grade capabilities and advantages - How start ups and scale up companies are riding the innovation wave and - NGH/Passpoint enables seamless user experience and more security make a successful match with large corporates for guest Wi-Fi Opportunities and challenges for neutral host: Always best connected - Opportunities for neutral host: how carriers can benefit by leveraging existing Wi-Fi infrastructure and assets to accelerate mobile network densification Over the next few pages of the report - Neutral Host solves complex challenges with Wi-Fi for cellular, IoT and private LTE with NGH/Passpoint roaming you’ll see highlights and answers of - Neutral host service providers can take advantages of Network some of the above topics! Convergence which can enable more throughput, reduced latency, better coverage and lower cost of ownership by the sharing of infrastructure in venues THE ATTENDANCE THIS YEAR

“Atlanta won’t just be a smart city, but the smartest city in the nation and that means being a leader in technology, innovation and development to deliver on the Mayors vision for its citizens, businesses and visitors” - Gary Brantley – CIO City of Atlanta Eric Schaefer calls on everyone “to realize that the customer experience is key – today that is about delivering one complete holistic experience on broadband and mobile and that is by delivering Wi-Fi first. The power of Wi-Fi is not about the latest standard, not the bit/sec or any other technological innovation – it’s about what is does for customers”. – Eric Schaefer, SVP & GM Broadband, Automation & Communications, Comcast

ATTENDANCE BY COMPANY TYPE

Operators 20% Others 12%

Governmental Entities 1%

Associations / Alliances 7%

Consulting / Press Analysts 10%

Technology Providers 50%

160+ COMPANIES REPRESENTED!

5thGenWireless Charter Communications Hughes Systique SALTO Systems Accuris Networks Chirp iBwave Savant ACTILITY Chris Blundell Intel Corporation SBA Communications Aeromobile Cisco Systems iSpace, Inc Seamless Air Alliance Airties City of Atlanta KodaCloud Inc. Semtech American Bandwidth LLC Cognitive Systems Kyrio Senet American Tower Colony Networks LEDCOM INTERNATIONAL Sercomm ANYROAM LLC Comcast Liberty Latin America (LLA) Silver Star Communications AOL & Twitter CONNECTEDIO LINKTEL TELECOMUNICAÇÕES DO BRASIL LTDA SK Telecom Aptilo Networks Connectify MaximaTelecom JSC SoftBank Corp. Aruba Networks Converging Network LLC Mettis Aerospace Limited Sun Global Broadband LLC ASSIA Cox Communications Mobilitie Symantec AT&T DANNI enterprises Mobolize Synivese ATDC / Engage Delaware North Co Mo-DV Telecom26 BearHug Analytics, Inc. Delta Airlines NarrativeML TeleWorld Solutions Benu Networks Deutsche Telekom NATCO Communications Thales BH IoT Group Digital Element Nest Wireless Global Thingtech Bluechip Athletic Solutions e-Development International New Media Systems Tohoku University Bluehive Inc Edgewater Wireless Nokia Verizon Boingo Wireless eHire Nomadix Verusen Botswana Fibre Networks Eleven Software NTT DOCOMO USA, Inc. Viasat, Inc. Broadband Forum Encapto Oldcastle Vidéotron Broadcom entonomics.com Orange Wefi BSG Wireless Galgus Orange International Carriers WiConnect Over the next few pages of the report Buzick Consulting, LLC Gaviota Partners P&P Pointlink Int’l Wi-Fi Alliance C Spire GlobalReach Technology Panasonic Avionics WiFi Map you’ll see highlights and answers of CableLabs Inc. Google Pareteum Wireless 2020 some of the above topics! Carnegie Technologies Granite River Labs Qualcomm Wireless Broadband Alliance Casa Systems HPE - Aruba Quantum Wireless Wireless Insider Network C-DOT HTNG Reliance Jio Wireless Technology Forum Cellnex Telecom Huawei Technologies Ruckus Networks World-Wired INTRODUCTION

“We are raising a generation of digital natives – raised with a smartphone, they are taking wireless connectivity as a given.” Said JR Wilson, AT&T VP and Chairman of the WBA, “A simplified customer experience is the key to (Wi-Fi) success. WBA focuses on the end to end service experience and we will continue to have a critical role in Wi-Fi ecosystem.”

2019 is a very significant year for the wireless ecosystem. Not only are we seeing growth and innovation on an unprecedented scale, it’s also the 20th anniversary of the invention of Wi-Fi - truly, one of the most important technologies that our industry, and the world itself, has ever seen.

The World’s largest Wi-Fi event, the Wireless Global Congress in Atlanta brought together the leading players from fixed and mobile carriers, enterprise wireless and the connected cities ecosystems - in short, a terrific place to meet, learn, network, and see where our ecosystem is headed in 2019 & beyond.

In his opening address JR Wilson, VP AT&T and Chairman of WBA, addressed the fact that data management and convergence will be paths for future growth led by next gen hotspot. In an IP-based world with 5G, network slicing, discounted Globally in 2017 there were 179M hotspots roaming offers, Wi-Fi will be needed to enable IP Traffic by Access Technology Projection for 2021 is 542M growth while 3G is sunsetting.

600 Middle East and Africa* Mobile Data (CAGR 51%) 22% CAGR 2015-2020 • There are 9 billion Wi-Fi devices in use today, Central and Eastern Europe 542M Fixed/Wi-Fi from Mobile Devices (CAGR 57%) 4% 20% 500 Latin America 200 Fixed/Wi-Fi from Wi-Fi-Only Devices (CAGR 10%) which means there are more Wi-Fi enabled 454M 9% 47% from North America 180 Fixed/Wired (CAGR 12%) 17% 17% Mobile Devices devices than people on the planet (7.5B) 400 Western America 362M 160 Millions of Asia Pacific Exabytes 140 29% Source: Wi-Fi Alliance 279M 23% hotspots 300 per Month 120 49% is 100 Wi-Fi 200 179M 80 • 76% of households in North America use Wi-Fi as 60 94M 45% 100 40 33% their primary broadband connection technology 20 and have an average of 9.1 connected devices per 0 0 household. Source: Park Associates 2016 2017 2018 2019 2020 2021 2015 2016 2017 2018 2019 2020 Note: Fixed/Wi-Fi from Mobile Devices may include a small amount of Fixed/Wired from Mobile Devices • There were over 270M hotspots worldwide in 2018 which is expected to double to 540M 14 billion mobile Over 4 billion Wi-Fi devices hit by 2022. Source: Cisco VNI devices by 2022 the market ever year

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Source: Cisco VNI Mobile, 2017 Wi-Fi 6 is essential to deliver on the growth: growth in traffic, growth in devices, growth in IoT and growth in customer expectations. Without it, the impact on economic stimulus will be impeded. Wi-Fi has been connecting everyone and everything everywhere for the past 20 years.

20 YEARS OF WI-FI 540 + BILLION 270 MILLION 7 People on the planet MILLION by 2022 Hotspots

globally in 2018 Source: Wi-Fi Alliance

Over 76% of households in North America use Wi-Fi BILLION Source: Park Associates 9 Wi-Fi devices in use Next generation is digital native Source: Wi-Fi Alliance

“Wi-Fi is the key to untethered connectivity, affordable connectivity and wide-ranging innovations. By 2023 there will be 5Billion new devices per year globally and delivering $3.5 billion of economic benefit. Wi-Fi will continue its role of connecting the world in the decades ahead” - Edgar Figueroa, CEO Wi-Fi Alliance

Explosion of devices and access

Globally in 2017 there were 179M hotspots IP Traffic by Access Technology Projection for 2021 is 542M

600 Middle East and Africa* Mobile Data (CAGR 51%) 22% CAGR 2015-2020 Central and Eastern Europe 542M Fixed/Wi-Fi from Mobile Devices (CAGR 57%) 4% 20% Latin America Fixed/Wi-Fi from Wi-Fi-Only Devices (CAGR 10%) 500 454M 9% 200 47% from North America 180 Fixed/Wired (CAGR 12%) 17% 17% Mobile Devices 400 Western America 362M 160 Millions of Asia Pacific Exabytes 140 29% 279M 23% hotspots 300 per Month 120 49% is 100 Wi-Fi 200 179M 80 60 94M 45% 100 40 33% 20 0 0 2016 2017 2018 2019 2020 2021 2015 2016 2017 2018 2019 2020

Note: Fixed/Wi-Fi from Mobile Devices may include a small amount of Fixed/Wired from Mobile Devices

14 billion mobile Over 4 billion Wi-Fi devices hit devices by 2022 the market ever year

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Source: Cisco VNI Mobile, 2017 SO WHAT IS WI-FI 6 AND WHY IS IT SUCH A BIG DEAL?

The growth in Wi-Fi since the first iPhone launched in 2007 has been phenomenal. 14x MORE WI-FI DEVICES 31x MORE IP TRAFFIC 14x MORE VIDEO TRAFFIC Growing from 44% of all IP traffic to over 75% of all IP traffic

All of this growth needs better Wi-Fi. Wi-Fi 5 • Another feature 1024 QAM (Quadrature (802.11ac) launched in 2013 delivered some Amplitude Modulation) relates to a denser improvements and enhanced speed but Wi-Fi 6 constellation of data delivers much more: in short Wi-Fi 6 is the best connectivity update since 2007!! • This enables a 20% increase in data that can be transmitted per cycle, and since most PCs use Instead of a contention-based approach where 2x2 Wi-Fi cards, translates to 40% faster speeds clients randomly compete for airtime on a first come, first served basis, which results in Eric McLaughlin, General Manager for Wireless inefficiency and inconsistency in performance, Solutions Group at Intel, noted that not all Wi-Fi Wi-Fi 6 technology has a number of key features 6 products will be the same – so need to look at which will help address some of the constraints what elements of Wi-Fi are being implemented to seen with legacy Wi-Fi solutions. ensure you are getting best in class experience.

For example, OFDMA (Orthogonal Frequency Wi-Fi 6 will bring better user experiences in the Division Multiple Access) allows a router to most demanding environments: efficiently manage network traffic. • Engineered for a new era of dense and • It uses smaller channel slices to enable more congested environments devices to share the same airtime – enabling more devices to utilize the • Better capacity, coverage, and performance network and increasing capacity by up to 4X. • Benefits scale with number of network devices • Router OFDMA network traffic management also enables a significant reduction (up to 75%) • Power consumption suitable for IoT device in latency which can improve reliability and performance in real-time applications Matt MacPherson CTO Wireless, Cisco • And then there is IoT, often driving even more talked about reinventing access, Wireless stringent delay characteristics for a much first but underpinned by the basic tenets larger number of devices – 10 to 100X the of being reliable, scaleable and secure. number of devices IT has to deal with on todays With more devices on Wi-Fi the technology networks needs to be able to underpin a performance that supports these basic tenets. Why? To address these trends you will need the next Cisco outlines industry megatrends for generation of Wireless access – Wi-Fi together Mobility, Cloud and IoT. with 5G. WBA’s WI-Fi 6 program is solving the megatrends and enabling new mobile • People are mobile more of the time. Mobility experience with Wi-Fi 6. means wireless access. When in meeting rooms – wireless access. Basically, any time As the industry evolves towards ubiquitous you are away from your desk, you are wireless, mobility, we need an architecture supportive of more and more, even when at your desk! the applications offered by both the Enterprise (e.g.collaboration) and the operator (e.g. mobile • Across the board, services are making their voice) that delivers a true end to end secure way to the cloud. How will you provide a good quality-of-experience (QOE) irrespective of the application experience when users are mobile wireless network being traversed. and services are in the cloud? You will need high bandwidth and predictable delay across Catch, Matt MacPherson interview the network. This calls for next generation on WBA TV in June 2019. architecture so that IT can provide the policy for security and QoE from the mobile device all the way to the cloud service.

MOBILITY Powering wireless-first access Globally, mobile data traffic will increase 7x by 2021 Reliable Wireless Laptops All wireless, always-on Tablets and Phones CLOUD Wearables 94% of organizations will use multiple Scalable AR, VR, smart watches clouds in the next 12 months Wired for wireless Digital Building Lighting, heating, cameras, badge reader IoT IoT Secure Robots, infusion pumps, sensors Software-defined fabric 127 new devices connect to the Internet Audio and Video every second; 26 billion by 2020 Teleconferencing, VoIP

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential OPERATOR PANEL DISCUSSION

“WBA brings together the whole community, including operators and equipment vendor players, to address the use cases and build the technology which is solving the business problems for the industry”, Derek Peterson, CTO, Boingo Wireless

SK Telecom – Case Study on Wi-Fi 6 Mettis Aerospace World First: Industrial Wi-Fi IoT and Enterprise trial with Wi-Fi 6 SKT prides itself on technical leadership with Wi-Fi. Mettis are a global designer and manufacturer of precision forged, machined and sub-assembled • 2013 launched worlds first deployment components, primarily in the aerospace and defence of Wi-Fi 5 (802.11ac) markets. Their objective? To transform Mettis into a digital factory. • Upgrading to wave 2 version, 2 years later with MU-MIMO • Connect everything, everywhere.

• In Oct. 2018 SKT launched a pre standard Wi-Fi 6 • Sync business systems with the shop floor, enabling real-time decision making. Investment is driven by market opportunities, Wi-Fi-cellular aggregation; customer retention • Optimise equipment performance using and by new business opportunities such as IoT. data metrics. SK Telecom has been engaging Wi-Fi 6 services that can provide reliable predictable services to • Enhance automation and maximise customers anytime/anywhere and delivering ‘lights out’ capability. new capabilities and business model. WBA is not only ‘talking’ about Wi-Fi 6, the WBA Wi-Fi 6 is a critical component of their community is making Wi-Fi 6 a reality! With members overall vision. and enterprise verticals, there are a series of real-life field trials taking place. From SK Telecom, to John Wayne Airport with Boingo Wireless and many more. Mettis Aerospace is the world’s 1st Industry 4.0 Wi-Fi trial. News coverage here > USE CASES AND BENEFITS OF WI-FI 6

WBA were proud to welcome the Wi-Fi Alliance as the co-hosts for the Wi-Fi 6 Masterclass. Cam Witt, Senior Product Marketing Manager covered the Technical Features and Benefits of Wi-Fi 6, underlining the performance, security and user experience improvements which are a step change from Wi-Fi 5 (802.11ac).

Wi-Fi CERTIFIED™ 6 enhances consumer and enterprise use cases

• Home networks: more efficient coexistence among devices; stream ultra high-definition content and support immersive experiences • Enterprise networks: more consistent high performance experience for mission- critical applications • Stadiums and venues: superior user experience for stadiums and other highly congested venues

• Internet of Things: power improvements More information: Wi-Fi 6: High performance, suited for IoT devices next generation Wi-Fi

20

Wi-FiWi 6- hitsFi 6 thehits rightthe rightnotesnotes for 5Gfor services5G services

High Speed 10+ Gbps Social, Video and Cloud Applications

AR/VR, 3D Video, Cloud and Low Latency < 1ms Mission-Critical Applications

Power Efficiency meets 5G Battery-powered IoT and requirements Industrial/Home Automation

Higher Capacity > 12 Mbps/m2 Good performancein dense deployments

More Coverage > 200m Low Deployment and Service Costs LISTEN, LEARN & CONTRIBUTE

How to Be a Customer Champion from Technology to Services By Will Chow, MOBOLIZE | CTO and Colleen LeCount, MOBOLIZE | SVP Global Sales and Marketing While the headlines are about the potential and Next up was the Roaming Workgroup, where glamour of Wi-Fi 6 and 5G, it’s up to the technical a key focus for this group is Passpoint-based and business industry behind the headlines to roaming. This group has essentially extended make them work seamlessly and securely for NGH/Passpoint to facilitate roaming across both mobile users and operators. their member companies with a standard called Wireless Roaming Intermediary eXchange (WRIX). The Wireless Broadband Alliance’s (WBA) With NGH/Passpoint and WRIX helping to drive Wireless Global Congress (WGC) in Atlanta, GA, roaming across partner Wi-Fi networks, a key was an example of a place to discover and share aspect that needs to be addressed is managing the depth of insight and knowledge of today’s cost and maximizing QoS. Our unique on-device behind-the-headlines technology and business data optimization technology can add value, requirements for success. Attendees listened, enabling a viable roaming business model where learned and shared what it takes to deliver costs are asymmetric, such as roaming from growingly complex wireless technology networks terrestrial Wi-Fi to in-flight Wi-Fi. and solutions to consumers who use a mobile device wherever they go and expect an always Last for me was the 5G Workgroup, but it was connected experience. The majority of data perhaps the most important. With 5G moving used on a mobile device is over Wi-Fi and users into unlicensed spectrum, including the 5Ghz require seamless and secure access as they move band currently occupied by Wi-Fi, it’s clear that amongst Wi-Fi and cellular networks. coexistence and competition is the future. That requires mobile providers to develop We were pleased to see that the WBA is focused new strategies and business models to meet on finding solutions for stitching the many this demand. cellular and Wi-Fi networks together.

From Will Chow, MOBOLIZE | CTO In particular, the 5G approach is focused around channel aggregation and multipathing The first two days for Mobolize were Working approaches that require a cellular “core” (i.e. LTE Group sessions with WBA technology-focused or 5G infrastructure), and the distinct benefit that members. It was clear from these sessions Wi-Fi provides is the easy path: roll-your-own that the key topic on everyone’s minds is the wireless network that only requires a connection coexistence between Wi-Fi 6 and 5G, and the to the internet. As long as Wi-Fi can provide fast, inevitable convergence of Wi-Fi and cellular. seamless and secure connections – which our on- device, serverless, channel bonding technology First up was the Next-Gen Workgroup, which was delivers – then we can help WBA members a useful session that provided Wi-Fi 6 (802.11ax) deliver a compelling Wi-Fi experience that meets updates and reviewed best practice deployment and exceeds what 5G will take years to do. guidelines. While 802.11ax goes a long way in improving performance and efficiency, it still From Colleen LeCount, needs help with roaming across Wi-Fi networks MOBOLIZE | SVP Global Sales and Marketing (i.e. Wi-Fi dead zones.) This is where our Mobolize on-device channel bonding (i.e. multipathing) The next two days were the Member’s Conference technology can contribute to Wi-Fi adoption by which focused on Wi-Fi at 20-years, where Wi-Fi enabling Wi-Fi network operators to offer the is going next and how the industry is meeting same universally seamless roaming experience both operator and customer needs. We had the currently only available on cellular networks. honor of presenting and participating in panel A FEW WORDS FROM MOBOLIZE

How to Be a Customer Champion from Technology to Services discussions, sharing how our on-device solutions a great CX. Our SmartVPN® automatically By Will Chow, MOBOLIZE | CTO and Colleen LeCount, MOBOLIZE | SVP Global Sales and Marketing enable seamless and secure connectivity across protects customers without the downside of poor Wi-Fi and cellular technologies now and in the device performance. future with Wi-Fi 6 and 5G. Both the user and mobile provider benefit with better customer We call this Smart Offload – ensuring optimal experience and cost advantages. data performance with Wi-Fi and cellular networks working in harmony. Carriers can As I shared in my presentation, the harmony choose to take the customer champion position between Wi-Fi and cellular is critical. The result by offering these benefits for free to differentiate can be a greater Customer Lifetime Value their offering or can monetize these benefits. (CLV) where the operator’s costs are lowered, Either way, everyone wins. and customer loyalty is increased because of improved customer experience that increases The industry recognizes these requirements and Net Promoter Score (NPS). the beauty of WBA is that it’s a community that shares information and technology for the benefit The way cellular operators have treated Wi-Fi of the industry and users as a whole. historically has evolved through the years. W-Fi was first a hero to cellular operators because they could offload their users to Wi-Fi and save on network capacity. But they didn’t worry about the customer experiencing dead zones as they moved from Wi-Fi back to cellular. They didn’t worry about Wi-Fi security and hackers invading often unprotected Wi-Fi networks. Not recognizing these issues meant customers viewed their cellular operators as villains who were selfishly pushing them to Wi-Fi, resulting in a poor experience despite many on unlimited cellular plans.

In fact, 70% of data on the device is used over Wi-Fi networks by customer choice and they require Wi-Fi to provide an optimal data experience. This number is growing, requiring a few critical issues to be addressed.

Operators must put the customer experience (CX) first. Dead zones need to be managed in a cost- effective way with bonding between Wi-Fi and cellular. We believe the best solution is on the device, without the need for a server. MOBOLIZE | Bond with our SmartVPN® manages both Wi-Fi and cellular radios allowing smooth switching between the two.

Wi-Fi security is also critical. Unlike traditional VPNs that create bad device performance with battery drain plus broken streaming services and VISIT SITE > banking apps, MOBOLIZE | Secure provides WI-FI IN THE ENTERPRISE

OPPORTUNITIES & BUSINESS CASE WBA has developed a program which takes its’ previous Roaming work to the next level Wi-Fi in the Enterprise featured across the two by creating a WBA roaming federation which days of the conference, starting with Guest broadens the credential base for NGH/Passpoint Wi-Fi and how challenges and opportunities occur to provide secured roaming globally with operator within different enterprise environments, for members and WBA partners. The OpenRoaming example in hotels and hospitality, in stadiums, Cloud federation leverages this to allow device on aeroplanes and other transport, public and manufacturers, loyalty programs, enterprises, retail locations. cloud providers and more to easily deliver the authentication service for Passpoint-enabled WBA has brought a focus on the services enabled Wi-Fi access networks. through Wi-Fi Alliance’s PasspointTM technology via our Next Generation Hotspot program (HS2.0). NGH/PASSPOINT CHANGES THE GAME NGH/Passpoint has been a game changer with the increase of Wi-Fi Roaming and growth of Customers Increase roaming customers. AT&T Roaming Customers Why is NGH/Passpoint important for Guest Wi-Fi – critically it’s about creating a seamless and NGH/Passpoint secure Wi-Fi experience and creating innovative monetization opportunities and obtaining data and analytics with which to promote business and 100% engage more closely with a brands’ customers. WISPr APP Eligible (David Reeder, VP Global Business Development, Accuris Networks). 25%

Mark Grayson, Cisco’s Distinguished Consulting Usage Increases Engineer discussed it’s recently launched OpenRoaming capability which is designed to revolutionize guest access. Cisco highlighted the difficulties for enterprises being able to automatically and reliably onboard guests to 300 to 500% their network. The desire for brands to retain their Greater captive portals in order to engage with their guests can stand in the way of being able to provide a seamless onboarding experience and yet NGH/ Passpoint creates the capability to do just that WISPr NGH/Passpoint depending on how the Wi-Fi services are deployed. WORKSHOP HIGHLIGHTS

Passpoint as an Industry Standard

NGH Next Generation Hotspot

Wi-Fi CERTIFIED Hotspot 2.0 PasspointTM Specification Deployment Interoperability Guidelines

Enabling AT&T to deploy carrier-grade Wi-Fi services via Passpoint • Auto-authentication • Mutual Authentication • Strong encryption

1 © 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners. AT&T Proprietary (Internal Use Only). Not for use or disclosure outside the AT&T companies except under writtenagreement.

AT&T discussed how they utilize Passpoint However, one size does not fit all. Ben Toner, together with the WBA WIRX standards to support General Manager from Carnegie shared how to deployment of carrier grade Wi-Fi services. deliver an excellent customer experience, when we are surrounded by mass challenges Subscribers benefit from a high performance (Source Carnegie research) online experience in more locations; it offers better and larger capacity footprints than with cellular • Average user connects 40-50 x per day – alone. Enterprises benefit because NGH/Passpoint that 16k times a year a user experiences Wi-Fi connects their customers to Wi-Fi to enable a – for good or for bad differentiated customers experience. For AT&T • More than 63% connect in public locations; these services bring a strong business case through >84% at work and we all connect at home and monetization and delivers a better experience majority (81%) of us do not specifically seek for all their customers that is seamless, secure free Wi-Fi and interoperable. • Improvements users want to see include AT&T works closely with Wi-Fi Alliance, 54% fast speed; 71% quality and consistency Wireless Broadband Alliance and roaming of connection operators to ensure NGH/Passpoint compatibility • With VoIP increasingly important many people and interoperability. still have issues, 39% 1-3x per week; 26% monthly and 50% 1-3x per year and 35% think this is very important issue whilst 51% think its RadSec – what is it? somewhat important.

RadSec is a radius protocol that ensures an end to Carnegie takes a non-Passpoint approach to end secure connection. WBA Roaming Workgroup solving Wi-Fi challenges to ensure that the is addressing short comings in FreeRADIUS and Wi-Fi experience is customizable to deliver the Radsec proxy and updating the WRIX umbrella experience that Service Providers want. document with RadSec features. Click here for more > HOSPITALITY ROUNDTABLE

HOSPITALITY: WI-FI IS IN THE TOP 3 ‘MUST HAVE’S’ FOR GUESTS BUT THE QUALITY OF EXPERIENCE IS STILL FRAGMENTED

“Customer experience and journey HTNG* and WBA members, GlobalReach Technology, Eleven Software, Commscope and Nomadix examine is the primary focus for Delaware the challenges and drivers for hospitality. North. Technology developments The guest perspective is – “free and reliable Wi-Fi” are important but what about the and failure to deliver reduces guest scores and loyalty business impacts – these are huge. and repeat bookings diminish. But from the owner perspective free Wi-Fi means additional staff and support costs. Technology needs to be simple and In previous events we have examined the benefits just work. Data privacy and security of NGH/Passpoint. So if NGH/Passpoint is the answer, is important, frictionless service Chris Bruce, MD from GlobalReach Technology delivery, impact on people/labor asks ‘why the hold up?’ agreements critical; customer • MAC auth does the job right? – but its’ days are numbered should own their own data/identity.” • Monetization model – Captive portal safety blanket a source of guest friction but marketing need to Yvette Vincent understand what’s the alternative – CTO, Delaware North *www.htng.org WORKSHOP HIGHLIGHTS

• What’s the ROI on NGH/Passpoint and who pays It’s another opportunity to engage and reward. for the upgrade? Property level investment with lower support costs and higher guest satisfaction By controlling network, the channel and the message, the benefits to the brand are huge, and • How to on board guest profiles? directly (and positively) affect the KPIs : – Online Sign Up, links, rewards, sim • Ownership of communications both with • Won’t 5G solve all this? No it really wont! customers and staff

• Which brand goes first? …… • Reward guests, integrate with loyalty programs

And there is more with NGH/Passpoint Release 3 • Make money through roaming connections to IoT and associate Wi-Fi. With NGH/Passpoint R3, you can brand, control and communicate using location-aware, guest So where does Wi-Fi 6 fit? With Wi-Fi 6 hoteliers segmented messaging today. This is valuable space are getting a full connected guest experience that that can be used to boost engagement, conversions allows the quality of experience to be even better and spend. controlled even in the densest of environments, delivering the service and experience that guests When loyalty guests automatically connect with need. So, Wi-Fi 6 with NGH/Passpoint gives your Wi-Fi in your lobby, you can send “Welcome hoteliers the tools to manage guest experience to our hotel. You are checked in. Join us for a and policy. complimentary drink in the bar.” Or cross-sell with‘

“As ever a very good networking opportunity with the chance to have key business meetings. Good presentations and interesting to hear progress of work groups.” - GlobalReach Technology Inc. “Found the whole event very educational. It was good to share the real world business perspective of what Wi-Fi 6 is all about.” - Mettis Aerospace IN-HOME WI-FI

Hot on the heels of the WBA whitepaper that looks at what can be done to overcome challenges and deliver on the mass opportunities with Wi-Fi in the home, WGC Atlanta explored:

Opportunities for Wi-Fi sensing in the home Importance of Multi-Mesh access points within Chris Beg, CTO - Cognitive: majority of homes, Metin Taskin from Airties shares:

• As broadband has been commoditized and Wi-Fi • 79% of internet traffic will run over Wi-Fi by 2022 & value add has become integral to the broadband 13.4 connected devices PER PERSON! (source Cisco product – where is the monetization and ROI for VNI 2018) current and future acquisitions? • Dynamic management of client connectivity is key • Wi-Fi Sensing using Radio Frequency techniques can now be added to your home (and enterprise) - 55% of homes have sufficient coverage with smart gateways to deliver overlay services which can Wi-Fi integrated on the gateway be monetized - 37% of homes need at least one additional • Typical applications can include home Mesh extender for whole home coverage monitoring for the elderly or at-risk patients; - 7% of homes need two Mesh extenders home security and safety applications as well as smart home monitoring and engagement - 1% need 3 or more Mesh extenders

• Benefits can include better utilization and ROI • If 55% have sufficient coverage, then 45% don’t from your Wi-Fi network; increase customer causing blackspots of coverage in-home engagement and retention; stand out from your competition • For the future in-home Wi-Fi we need Wi-Fi 6 with

• WBA’s Wi-Fi Sensing project – lead by Cognitive, - Optimized gateway capabilities Intel and C-DOT – is happening now, click here to find out more - Additional APs for Mesh where necessary

- In order to enable:

- Effective radio resource management

- Dynamic client connectivity management

- Hybrid cloud-based management with local agent intelligence

- And validate with end-to-end, repeatable Wi-Fi testing

WORKSHOP HIGHLIGHTS

Hot on the heels of the WBA whitepaper that looks at what can be done to overcome challenges Wireless life and deliver on the mass opportunities with Wi-Fi in the home, WGC Atlanta explored: Managing client connectivity is the key to quality of experience

More than 8 Wi-Fi connected devices per home

Daily connection time is 10 hours per device

37% are single band wireless devices (can only use 2.4GHz)

In 55% of cases, reliable fast Wi-Fi Data rates are 5 times coverage is achieved with AirTies faster at 5GHz software on the home gateway

Jan 2019 AirTies data - based on actual usage across approximately 15 million households worldwide 1

“great to meet so many of the industry players working together to define the problems to be solved, then how to test solutions work.” - ASSIA Inc

“Great conference with very good sessions and speakers. We met many potential partners and customers.” - ThingTech RAN CONVERGENCE ROUNDTABLE

RAN CONVERGENCE Wi-Fi and cellular ecosystems have traditionally IEEE and others to address these challenges followed their own development paths and with and opportunities and deliver Wi-Fi services for Wi-Fi 6 and 5G these latest versions of each the future. (Extract from the WBA/NGMN technology have greatly enhanced capabilities Convergence (interim) White Paper: 2019) compared with early offerings. However, as society increasingly depends on fast reliable data Capitalizing on Convergence connectivity it is important for society to address for the Connected Future: convergence at a network level, so that the unique and complementary capabilities of both RANs “This is an incredibly important time from the can be leveraged to provide seamless network technology perspective, 5G, Wi-Fi, LAA, Multefire, services. Bearing in mind that a significant amount CBRS, IoT, NFA, they are all going to change of data traffic from smartphones uses a Wi-Fi the way we live and the way we work”, access, this will lead to a better user experience says Derek Peterson, CTO Boingo Wireless, and create new business opportunities for both Co-Chair of the WBA. “We have to work together Wi-Fi and cellular providers. and figure out how to share the networks and equipment to lower the costs for venue As we move into the 5G era with new emerging use case including eMBB such as AR/VR, massive deployment models and we need to find the best machine type communication (mMTC) and technology-mix for different venues. To succeed URLLC use cases such as autonomous driving as an industry, collaboration is key”. and industrial automation, connectivity becomes even more important. New sets of use cases and “Wi-Fi and LoRaWAN are both unlicensed verticals will require combined resources from technologies and today’s Wi-Fi players are looking both 3GPP and Wi-Fi networks in providing cost for options to expand and benefit from the huge effective solutions that meet diverse sets of growth in the IoT market”, said Olivier Beaujard, requirements on throughput, latency, connection density, coverage, availability and reliability. Senior Director, LoRa Alliance. “By 2021, Wi-Fi will have rolled-out over 500M access points, providing Today, the cellular operations do not generally infrastructure for RAN convergence have control over and/or access to enterprise with LoRaWAN™ at low incremental cost”. or public Wi-Fi, despite the market interest in balancing traffic load across cellular and Wi-Fi. Addressable IoT use cases include: The convergence of 5G and Wi-Fi can bring great • Lowest Power Consumption benefits to cellular operators, Enterprise Wi-Fi (Utilities/Energy, Cities) and Public Wi-Fi solution providers, giving access to use cases and services from both Wi-Fi and • Cost optimization 5G access networks. To enable a diverse set of (Consumer / Smart Home) deployment scenarios and business opportunities for Wi-Fi providers and cellular operators, a tighter • Pervasive coverage integration of Wi-Fi access in the 5G networks (Smart Agriculture / Supply Chain) is needed. WBA’s 5G Work group are working together with industry alliance partners, NGMN, • Private/public networks model LoRa Alliance, Broadband Forum, Wi-Fi Alliance, (Industry 4.0) WORKSHOP HIGHLIGHTS

“For operators with fixed and mobile businesses the convergence story is very important, it is so necessary for their converged networks, operations and converged services – in order to “As an operator, I’m not focusing on deliver cost effectively for customers”. building just a 5G network or a Wi-Fi says Robin Mersch, CEO of Broadband Forum. network. I am focusing on building THE network!” Mersh highlighted the importance of identify the questions that come up, having clear migration - Howard Watson, CTIO, BT path, consistence and full support during the * WGC London, 2018 migration and support existing and new business models & services.

One smart network

WORKSHOP HIGHLIGHTS

Neutral host partners /carriers can benefit by • Remain technology agnostic deploying the leveraging existing Wi-Fi infrastructure and assets right technology for the right use case to accelerate mobile network densification in order to balance resource and revenue for the • Monetization via tenant services, advertising, venue and enhance cybersecurity for operation offload access fees and roaming at the same time. By leveraging Wi-Fi for cellular, IoT, private LTE and NGH/Passpoint, roaming can maximize the opportunities for neutral host partners and carriers, solving carrier challenges Convergence is key: and bringing new monetization opportunities to advances in technology and more the business. spectrum available in the futures The key opportunities for Neutral host in the with 5G, 5G-NRU, CBRS, Wi-Fi 6 and 5G era include: MulteFire will allow neutral host service providers to take advantages • Leverage existing infrastructure assets to accelerate mobile network densification of network convergence which can enable more throughput, reduced • Reduce cost to deploy and operate networks by sharing the cost latency, better coverage and lower cost of ownership by the sharing of • Offer a solution that fits all carriers, venues infrastructure in venue environments. and consumers THANK YOU

BUILDING BREAKTHROUGH INNOVATION CAPABILITY

Our thanks to AT&T Foundry and Georgia Tech for “WBA is driving the adoption of bringing and sharing their perspectives on how Wi-Fi services across operators, vendors successful innovations are brought to market and industry verticals and making and the best ways to engage smaller innovative Wi-Fi services seamless, secure and companies with the larger business brands. interoperable”, says Shrikant Shenwai, There are key initiatives and processes that CEO, Wireless Broadband Alliance. result in success and we ignore these at our peril. “Our thanks to our sponsors, supporters, Thank you also to Verusen, Quantum Wireless, industry partners and of course all those ThingTech, Old Castle and Dan Krehnbrink who who attended the WBA’s Wireless Global have been through these processes with great Congress in Atlanta – effect – your insights were welcome. without you there would be no event!

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IN-FLIGHT WI-FI 6 – 802.11AX IN-HOME WI-FI WI-FI SENSING CONNECTIVITY

WI-FI LOCATION WI-FI CALLING QUALITY OF SERVICE WI-FI DEPLOYMENT BASED SERVICES ON CARRIER WI-FI GUIDELINES & ADVERTISING NEXTGEN WORK GROUP WBA Key Role: Fast-tracking Wi-Fi deployments for operators

WBA ROAMING ROAMING EVOLUTION SECURITY & PRIVACY OVER STANDARDS NGH LIVE INITIATIVES WIRELESS NETWORKS – FEDERATIONS AND & COMPLIANCE INTERCONNECTIONS

ROAMING WBA Key Role: Leading convergence of Wi-Fi with 5G WORK GROUP

MULTI-ACCESS UNLICENSED RAN CONVERGENCE FIXED WIRELESS ACCESS EDGE COMPUTING INTEGRATION WITH 5G NETWORKS

CONVERGENCE OF UNLICENSED CELLULAR AND SPECTRUM LTE NGH NETWORKS 5G WORK GROUP WBA Key Role: Augmenting Wi-Fi role in IOT

WI-FI & LORAWAN IOT INTEROPERABILITY CONNECTED VEHICLE DEPLOYMENT SYNERGIES AND ROAMING

IOT WORK GROUP WBA Key Role: Incubating new business opportunities

CAPTIVE NETWORK NGH PROVISIONING PORTAL STANDARDS STANDARDIZATION NGH TRIALS & TESTING FOR WI-FI & TRIAL TESTING & INTEROPERABILITY WORK GROUP WBA Key Role: Achieving interoperable Wi-Fi Services

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Find Out More > WBA AWARDS 2018 WINNERS

WIRELESS GLOBAL CONGRESS FRANKFURT, GERMANY NOW OPEN FOR SUBMISSION Deadline of Submission - 19 July 2019

AWARD CATEGORIES

Best Wi-Fi Network Operator

Best Wi-Fi Network Technology

Best In-Home Wi-Fi Network

Best Enterprise Wi-Fi Network

Best Wi-Fi for Social Impact

Best Wi-Fi Innovation

The submissions for all categories will be evaluated by a judging panel consisting of independent industry experts based on a combination of following 4 key criteria.

- Technical innovation - Business innovation - User experience enhancement - Scale of market impact

VIEW THE 2019 ENTER CATEGORIES THE AWARDS

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