Gujarat Metro Rail Corporation (GMRC) Limited (SPV of Government of India and Government of Gujarat) [Formerly known as Metro-Link Express for Gandhinagar and Ahmedabad (MEGA) Company Limited]

Resettlement action Plan for SURAT Metro Rail Project (Phase-I)

JANUARY 2021 RITES LIMITED (A Government of India Enterprise) RITES Bhawan,Plot No.1,Sector-29 GURGAON-122001(INDIA) www.rites.com

Gujarat Metro Rail Corporation (GMRC) Limited (SPV of Government of India and Government of Gujarat) [Formerly known as Metro-Link Express for Gandhinagar and Ahmedabad (MEGA) Company Limited]

RESETTLEMENT ACTION PLAN FOR SURAT METRO RAIL PROJECT (Phase-I)

JANUARY 2021

RITES LIMITED (A Government of India Enterprise) RITES Bhawan,Plot No.1,Sector-29 GURGAON-122001(INDIA) Ph: 0124-2818760,Fax:0124-2571660 www.rites.com

B

A Dr.Sanjay Pradhan Goutam Singh 8th January,2021 Final Submission Dy.General Manager/Social Pooja Patel Safeguard Specialist Rev. Date Description Originated Assisted Client:

Gujarat Metro Rail Corporation (GMRC) Limited (SPV of Government of India and Government of Gujarat) [Formerly known as Metro-Link Express for Gandhinagar and Ahmedabad (MEGA) Company Limited]

Project: RESETTLEMENT ACTION PLAN FOR SURAT METRO RAIL PROJECT (PHASE-1)

Prepared by: RITES LIMITED (A Government of India Enterprise) RITES Bhawan,Plot No.1,Sector-29 GURGAON-122001(INDIA) www.rites.com

Doc. No.: GMRC/EIA&SIA/SURAT/PH-1/2019 File: RITES/UE/Surat Metro/RT610-00042/2019

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

TABLE OF CONTENTS ABRREVIATION ...... vii DEFINITION ...... ix EXECUTIVE SUMMARY ...... xiv 1INTRODUCTION...... 2 1.1 Project Background ...... 2 1.2 The Project Area...... 4 1.3 Project Description ...... 4 1.4 Land Acquisition and Involuntary Resettlement ...... 6 1.5 Minimising Resettlement ...... 7 1.6 Objective of Resettlement Action Plan ...... 8 1.7 Screening and Categorization ...... 8 1.8 Alternative Analysis ...... 9 1.8.1 Alignment Planning ...... 9 1.8.2 Demand Assessment along the Corridor ...... 10 1.8.3 Corridor Characteristics ...... 12 1.8.4 Capacity of existing transport system (With and without project Assessment ...... 15 1.8.5 Observations ...... 19 1.8.6 Economic Effects (Social Cost Benefit analysis) ...... 20 1.8.7 Environmental and Social Considerations for Alternative Analysis ...... 23 1.8.8 Design Considerations ...... 23 1.9 COVID 19 Lockdown and Its Impact on RAP Process ...... 28 1.10 The Report ...... 29 2 SCOPE OF LAND ACQUISITION AND RESETTLEMENT ...... 30 2.1 Project impacts ...... 30 2.1.1 Positive Impact ...... 30 2.1.2 Negative Impacts ...... 31 2.2 Land Requirement and Acquisition ...... 32 2.3 Impact on Structures ...... 33 2.4 Impact on PAHs and PAPs...... 37 2.5 Loss of Residence ...... 42 2.6 Loss of Livelihood ...... 42 2.7 Impact on Women ...... 43

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

2.8 Impact on Vulnerable Group ...... 43 2.9 Impact on Community Properties ...... 44 3 SOCIO-ECONOMIC INFORMATION AND PROFILE ...... 46 3.1 Background ...... 46 3.2 Methodology Adopted ...... 46 3.3 Socio-economic Profile of PAHs ...... 47 3.3.1 Demographic Characteristics ...... 47 3.3.2 Social Characteristics ...... 48 3.3.3 Economic Conditions ...... 51 3.4 Gender Issues...... 54 3.5 Perceived benefits about the project ...... 55 3.6 Rehabilitation and Resettlement options...... 56 4 CONSULTATION, PARTICIPATION AND INFORMATION DISCLOSURE...... 58 4.1 Background ...... 58 4.2 Project Stakeholders ...... 58 4.3 Consultation in the Project ...... 59 4.4 Methods of Consultation ...... 59 4.5 Scope of Consultation and Issues ...... 60 4.6 Summary of Public Consultation ...... 61 4.7 Major Findings of Public Consultation ...... 87 4.8 Information Disclosure and Consultation ...... 91 4.9 Community Participation during Project Implementation ...... 91 5 LEGAL FRAMEWORK ...... 93 5.1 Background ...... 93 5.2 Applicable Laws and Policies ...... 93 5.2.1 Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (RFCTLARR Act, 2013)...... 93 5.2.2 Government of Gujarat, Revenue Department Resolution No.LAO 22-2014/54/5- Declaration of Consent award under section 23A ...... 100 5.2.3 Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (Gujarat Amendment) Act, 2016 ...... 100 5.2.4 Other Applicable Laws ...... 101 5.2.5 World Bank Social Safeguard Policies ...... 102 5.2.6 World Bank Social Safeguard Policies and Deviations from the India Law if any and proposed measures for Bridging the Gaps...... 104

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5.2.7 Gap between Indian Law and World Bank Requirements ...... 105 5.2.8 Rehabilitation and Relocation (R&R) Policy in Respect of Project Affected Persons of all Categories due to Implementation of Resettlement Action Plan (RAP) of the Surat Metro Project ,Phase-I ...... 116 5.2.9 Valuation of Assets ...... 118 5.2.10 Procedure for Land Acquisition under the Project ...... 118 6 ELIGIBILITY AND ENTITLEMENT MATRIX ...... 119 6.1 Background ...... 119 6.2 The Entitlement Matrix in Respect of Project Affected Persons of all Categories due to Implementation of the Surat Metro Project (Phase-I) ...... 119 7 GRIEVANCE REDRESS MECHANISM ...... 148 7.1 Background ...... 148 7.2 Grievance Redressal Mechanism ...... 148 7.3 Grievance Redress Committee (GRC) ...... 149 7.4 Grievance Procedure ...... 149 8 Relocation, Resettlement and Income Restoration ...... 152 8.1 Background ...... 152 8.2 Scope of Displacement and Relocation ...... 152 8.3 PAP Preference for Relocation...... 152 8.4 Relocation Options ...... 153 8.5 Availability of Residential Units ...... 154 8.6 Training Need Assessment ...... 155 8.7 Inter-Agency Linkages for Income Restoration...... 157 8.8 Steps in Income Restoration (IR)...... 157 8.9 Monitoring of IR Schemes ...... 159 8.10 Plan for Income Restoration ...... 159 8.11 Cost Estimate and Source of Funding ...... 160 9 Institutional Framework ...... 161 9.1 Background ...... 161 9.2 Executing Agency (EA) ...... 161 9.3 Implementing Agency (IA) ...... 161 9.4 Project Implementation Unit (PIU) ...... 161 9.5 Social Management Unit (SMU) ...... 162 9.6 Surat Muncipal Corporation ...... 165 9.7 NGOs Support during Implementation and Post Resettlement Phase ...... 165

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9.8 Implementation Support Consultant(R&R) ...... 166 10 Resettlement and Compensation Costs and Budget ...... 168 10.1 Background ...... 168 10.2 Budgeting and Financial Plan ...... 168 10.2.1 Compensation for Loss of Land and Structure ...... 168 10.2.2 Resettlement & Rehabilitation (R&R) Cost ...... 168 10.2.3 R& R Implementation and M&E Costs: ...... 169 10.3 Assessment of Unit Value for Compensation and R&R Benefit Costs ...... 169 10.3.1 Land and Structure Cost ...... 169 10.3.2 R&R Benefit Costs ...... 169 10.3.3 Source of Funding and Fund Flow ...... 169 11 RAP Implementation Schedule...... 172 11.1 Background ...... 172 11.2 Implementation Procedure ...... 172 11.3 Timing of Resettlement ...... 173 11.4 Implementation Schedule ...... 173 11.4.1 Project Preparatory Stage (Pre-Implementation Stage) ...... 173 11.4.2 RAP Implementation Stage ...... 173 11.4.3 RAP Implementation Schedule...... 174 12 MONITORING AND EVALUATION ...... 176 12.1 Background ...... 176 12.2 Internal Monitoring ...... 176 12.3 Independent Evaluation ...... 179 12.4 Reporting Requirements ...... 180 Annexure ...... 182 Annexure 2.1: Location wise details of Land of two corridors ...... 182 Annexure 2.2: Location of PAHs, Vulnerable groups and common properties resources in both the corridor ...... 182 Annexure 3.1: Sample Questioner ...... 182 Annexure 3.2: Format of Public Consultation ...... 182 Annexure 5.1: LARR Act 2013...... 182 Annexure 5.2: Entitlement Matrix ...... 182 Annexure 9.1: Terms of Reference for Social Development officer ...... 182 Annexure 9.2: Terms of Reference for NGO ...... 182 Annexure 12.1: Monitoring of RAP implementation ...... 182 iv | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Annexure 12.2: Terms of Reference for independent evaluation policy...... 182

LIST OF TABLES AND FIGURES Table1:1: Salient Features of Proposed Metro Project ...... 5 Table1:2: Mode Selection for Proposed Rapid Transit Corridors Based On Daily Ridership And PHPDT ...... 11 Table 1:3:Analysis of Vehicular Traffic Along The Corridor With and Without The Rapid Transit Corridor ...... 16 Table 1:4:Ridership Potential ...... 20 Table 1:5:Ridership Quantifiable and Non Quantifiable Benefits ...... 21 Table 2:1 Overall Social Impacts of Project...... 31 Table 2:2 Land Requirements (In sq.m) ...... 32 Table 2:3 Permanent Land Requirements For different Components (Sqm.) ...... 32 Table 2:4 Corridor Wise types of Affected Structures ...... 33 Table 2:5 Station Wise number of Affected Structures in Corridor-1 ...... 34 Table 2:6 Station Wise Number of Affected Structures in Corridor-2 ...... 35 Table 2:7 Station Wise number of Affected Households with Type of Loss In Corridor-1 ...... 37 Table 2:8 Station Wise number of Affected Households with Type of Loss In Corridor-2 ...... 39 Table 2:9 Corridor Wise No of PAHs And PAPs ...... 40 Table 2:10 Corridor Wise Categories of Affected Households and PAPs ...... 41 Table 2:11 Corridor Wise Loss of Residence ...... 42 Table 2:12 Corridor Wise Loss of Livelihood ...... 42 Table 2:13 Number of Affected Women ...... 43 Table 2:14 Corridor Wise Vulnerable Households ...... 43 Table 2:15 Community Property and Other Type of Structures in Corridor-1...... 44 Table 2:16 Community Property and Other Types of Structures in Corridor-2 ...... 45 Table 3:1 Demographic Characteristics of PAPs ...... 48 Table 3:2 Corridor Wise Social Characteristics of PAHs...... 49 Table 3:3 Corridor And Sex Wise Level of Education ...... 51 Table 3:4 Corridor Wise Economic Characteristics of PAPs and PAHs ...... 52 Table 3:5 Corridor Wise Consumption Pattern of PAHs ...... 54 Table 3:6 Perceived Benefits on proposed project ...... 55 Table 3:7 Corridor Wise Resettlement and Rehabilitation option ...... 57 Table 4:1 Summary of Public Consultation ...... 61 Table 5:1 Stages of LARR Act 2013 ...... 95 Table 5:2 Social Safeguard Policy of World Bank ...... 103 Table 5:3 GAPs between World Bank Requirements and Indian Laws ...... 105 Table 6:1 Entitlement Matrix ...... 122 Table 7:1 : Proposed GRM Time Frame ...... 150 Table 8:1 Income Restoration options as Preferred by PAFs ...... 152 Table 8:2 Proposed Resettlement Sites ...... 153 Table 8:3 Area Wise Availability of Plots ...... 154 Table 9:1 ROLE OF STAKEHOLDERS FOR IMPLEMENTATION OF RAP ...... 164 Table 10:1 Cost for Resettlement & Rehabilitation ...... 170

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Table 11:1 RAP Implementation Schedule ...... 175 Table12:1 Indicators for Monitoring of RAP Progress ...... 178 Table 12:2 INDICATORS FOR PROJECT OUTCOME EVALUATION ...... 180

Figure 1:1 Surat Metro Network (Phase1) Map ...... xviii Figure 2:1 Surat Metro Network (Phase1) Map ...... 3 Figure 2:2 Model Outputs Of Public Transport Assignments (2046)...... 10 Figure 2:3 Prospective Future Metro And Brt Corridor (2046) ...... 12 Figure 2:4 Entry/Exit Of Saroli Station ...... 25 Figure 2:5 Dream City Depot Location ...... 26 Figure 5:1: Public Consultation At Proposed Althan Tenament Station ...... 63 Figure 5:3: Public Consultation At Railway Station Road,Ambikanagar ...... 67 Figure 5:4: Public Consultation At Railway Station, Ambikanagar ...... 69 Figure 5:5: Public Consultation At Milan Nagar, Sumul Diary Road ...... 72 Figure 5:6: Public Consultation At Milan Nagar, Sumul Diary Road ...... 74 Figure 5:7: Public Consultation At Roopali Circle ...... 76 Figure 5:8: Public Consultation At Sosyo Circle, Majura Gate ...... 78 Figure 5:9: Public Consultation At Aquarium ...... 80 Figure 5:10: Public Consultation At Chopati ...... 82 Figure 5:11: Public Consultation At Majura Gate ...... 84 Figure 5:12: Public Consultation At Udhana Darwaja ...... 87 Figure 8:1 Stages Of Grievance Redressal ...... 150 Figure 9:1 Resettlement Sites ...... 156 Figure 10:1 Organizational Structure Of Esmu ...... 163 Figure 10:2 Institutional Framework ...... 167

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

ABRREVIATION

AFD Agence Francaise de Developement BPL Below Poverty Line BSES Baseline Socio-Economic Study COI Corridor of Impact CPR Common Property Resources CSR Corporate Social Responsibility CBO Community Based Organization CEPT Centre for Environmental Planning and Technology CPIAL Consumer Price Index for Agricultural Labourers CHS Cooperative Housing Society DPR Detailed Project Report DC District Collector DMRC Delhi Metro Rail Corporation DQF Développent Quest Foundation ESMU Environnemental & Social Management Unit EMU Environnemental Management Unit EIA Environmental Impact Assessment ESIA Environmental and Social Impact Assessment ESS Environmental and Social Standards EWS Economically Weaker Section FGD Focus Group Discussion GMRCL Gujarat Metro Rail Corporation Limited GR Government Resolution GOG Government of Gujarat GRC Grievance Redress Committee GEC General Engineering Consultancy IA Implementing Agency IEA Independent Evaluation Agency IAY Indira Awas Yojona ISC Implementation Support Consultant IR Income Restoration JMS Joint Measurement Survey KHUDA Khajod Urban Development Authority KWF Kreditanstalt Für Wiederaufbau LAO Land Acquisition Officer RAP Resettlement Action Plan vii | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

M&E Monitoring and Evaluation NFHS National Family Health Survey NTH Non-Title Holder NGO Non-Governmental Organization OBC Other Backward Class OCC Operation Control System PAA Project Affected Area PAF Project Affected Family PAP Project Affected Persons PDH Project Displaced Household PIC Public Information Centre ROW Right of Way RITES Rail India Technical and Economic Services RTFCTLARR Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement Act RAP Resettlement Action Plan R&R Rehabilitation and Resettlement RRO Resettlement and Rehabilitation Officer RSS Receiving Sub Station RAY Rajiv Awas Yojona SIA Social Impact Assessment SC Scheduled Castes ST Scheduled Tribes SUDA Surat Urban Development Authority SMC Surat Municipal Corporation SMU Social Management Unit SDO Social Development Officer SBE Small Business Enterprise TOR Term of Reference TH Title Holder WB World Bank WHO World Health Organization

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

DEFINITION

Administrator An officer appointed for the purpose of rehabilitation and resettlement of affected families under sub-section 1 of section 43 of the RFCTLARR Act 2013. Appropriate Means: Government In relation to acquisition of land situated within the territory of a State, the State Government; In relation to acquisition of land for public purpose in more than one State, the Central Government, in consultation with the concerned State Governments or Union territories; Provided that in respect of a public purpose in a District for an area not exceeding such as may be notified by the Appropriate Government, the Collector of such District shall be deemed to be the Appropriate Government Affected Area Such area as may be notified by the Appropriate Government for the purposes of land acquisition. Affected Family a family whose land or other immovable property has been acquired; - A family which does not own any land but a member or members of such family be agricultural laborers, tenants including any form of tenancy or holding of usufruct1 right, share croppers or artisans or who may be working in the affected area for three years prior to the acquisition of the land, whose primary source of livelihood stand affected by the acquisition of land; - A member of the family who has been assigned land by the State Government or the Central Government under any of its schemes and such land is under acquisition; - A family residing on any land in the urban areas for preceding three years or prior to the acquisition of the land or whose primary source of livelihood for three years prior to the acquisition of the land affected by the acquisition of such land. Compensation Compensation means payment in cash or in kind to replace loses of land, housing, income and other assets caused by a project. Collector Means the Collector of a revenue district, and includes Deputy Commissioner And any officer specially designated by the Appropriate Government to perform the function of a Collector under the RFCTLARRA 2013 Commissioner Means the Commissioner for Rehabilitation and Resettlement appointed under sub-section (1) of section 44 of the RFCTLARRA 2013 Cost of Acquisition Includes: Amount of compensation which includes solatium, any enhanced compensation ordered by the Land Acquisition and Rehabilitation and Resettlement Authority or the Court and interest payable thereon and any other amount determined as payable to the affected families by such Authority or Court; Demurrage to be paid for damages caused to the land and standing corps in the process of acquisition Cost of acquisition of land and building for settlement of displaced or adversely affected families;

1The right to enjoy the use and advantages of another's property short of the destruction or waste of its substance. ix | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Cost of development of infrastructure and amenities at the resettlement areas; Cost of rehabilitation and resettlement as determined in accordance with the provisions of the RFCTLARR Act 2013 Administrative cost for (a) acquisition of land, including both in the project site and out of the project area lands, not exceeding such percentage of the cost of compensation as may be specified by the Appropriate Government; and (b) rehabilitation and resettlement of owners of the land and other affected families whose land has been acquired or proposed to be acquired or other families affected by such acquisition; Cost of undertaking Social Impact Assessment Study Economic Loss of income streams or means of livelihood resulting from land Displacement acquisition caused by the construction or operation of the project or its associated facilities. Encroacher A person who has trespassed Government land adjacent to his/her own land, or asset, to which he/she is not entitled, and deriving his/her livelihood prior to the cut-off date. If such a person is vulnerable, he/she would be entitled to assistance as per the provision of the policy. Entitlement Entitlement is defined as right of project affected persons(PAPs) to receive various types of compensation, relocation assistance, support for income restoration in accordance with the nature of their loss. Family includes a person, his or her spouse, minor children minor brother and minor sister dependent on him. Provided that widows, divorcees and women deserted by families shall be considered separate family. Hutment Squatter, informal or unplanned settlement often lack proper sanitation, safe water supply, electricity, hygienic streets, or other basic human necessities. Jantri Rate Jantri rate signifies the minimum property value of land or building in a particular locality. The Revenue Department of Government of Gujarat decides price [Jantri] of each land depending on its location. Joint Family A joint family or undivided family is an extended family arrangement prevalent throughout the Indian subcontinent, particularly in India, consisting of many generations living in the same household, all bound by the common relationship. They also share the common washroom and kitchen. Kiosk Kiosk is a temporary structure not fixed to ground. It may be a booth/stall/cabin/cubicle made of wood or iron or any other building material which could be shifted to another location as a single unit without much damage and is used for carrying out petty business/ commercial activities and has been in operation/existence prior to cut off date. Means such persons or class of persons who may be: Considered or specified as such under any State law for the time being in Landless force; or In a case of landless not being specified as above, as may be specified by the Appropriate Government Land Owner Include any person- -Whose name is recorded as the owner of the land or building or part thereof, in the records of the authority concerned: or -Any person who is to be granted Patta rights on the land under any law of the State including assigned lands: or -Any person who has been declared as such by an order of the court or Authority. x | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Local Authority Includes a town planning authority (by whatever name called) set up under any law for the time being in force, a Panchayat as defined in article 243 and a Municipality as defined in article 243P of the Constitution Market Value Means the value of land determined in accordance with section 26 of the RFCTLARRA 2013. Non-Titleholder a. A squatter/vulnerable family who does not hold the ownership of the property who is staying at the affected area for more than three years preceding from the date of notification. In this particular case, the squatters who are available at the time of final census survey are eligible for the compensation as per the requirement of World Bank. b. Occupier/Tenant - A person who takes, possesses, or holds something without necessarily having ownership, or as distinguished from the owner. The tenant needs to prove their occupancy in the property with required documentary proofs like electricity bill, water bill etc., Here, if the occupier/tenant furnishes the document of proof like electricity bill, water bill etc. he would be eligible for the compensation. Notification Notification means a notification published in the Gazette of Gujarat. Other Backward In the Indian Constitution, OBCs are described as "socially and educationally Class backward classes", and the Government of India is enjoined to ensure their social and educational development. Partially affected If a property is affected due to land acquisition and the same is viable for property either residential or commercial purpose after acquisition. Physical Loss of shelter and assets resulting from the acquisition of land associated Displacement with the proposed metro rail project that requires the affected person(s) to move to another locations. Project affected Any person who resides or has economic interest within the area being person(PAP) acquired and who may be directly affected by the project due to losing of commercial or residential structures in whole or part and as a result of the project. Project affected A social unit consisting of a family and/or non-family members living household (PAH) together, and is affected by the project negatively and/or positively. Project Project refers to Surat metro rail project funded by AFD and KFW. Replacement Cost Replacement cost is the cost of purchasing comparable assets elsewhere by the affected person in lieu of the acquired land and other amenities, buildings etc. The compensation awarded for the acquired land and other amenities, buildings, etc. should be adequate to enable purchase of comparable assets elsewhere by the affected person. Wherever compensation is not adequate enough to buy replacement lands/buildings, the project authority shall provide other assistance to overcome the shortfall. R&R Awards RFCTLARR, Act 2013 Compensation – The compensation which has been stated in the first and second schedule of the act. (or) Purchase through Mutual agreement and Negotiation2 – If the project affected family would like to negotiate with the land acquisition officer of the project for the loss incumed, on a willing buyer-seller basis. Once the conditional acceptance is taken from the affected families, the final

2 The Purchase through mutual agreement and negotiation will be decided uniformly for all the title-holders. Once a system of valuation gets finalized, then that shall be used for all the title-holder properties throughout the Phase-1. xi | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

compensation shall be decided by the Collector. Resettlement Means an area where the affected families who have been displaced as a Area result of land acquisition are resettled by the Appropriate Government Rehabilitation(Inco Means to process to restore income earning capacity, production level, and me living standards in a long term. restoration/livelih ood restoration) Resettlement Site A site developed with infrastructure and services for resetting physically displaced people. Scheduled Caste “Scheduled Castes” means such castes, races or tribes or parts of or groups within such castes, races, or tribes as are deemed under Article 341 to be Scheduled Castes for the purposes of the Constitution. Scheduled Tribe “Scheduled Tribes” means such tribes or tribal communities or parts of or groups within such tribes communities as are deemed under Article 342 to be Scheduled Tribes for the purposes of this Constitution. Squatter Those persons who have illegally occupied government lands for residential, business and or other purposes for a minimum of 3 years prior to notification. Semi permanent A structure constructed with titled roof and normal cement floor. Type of Property a. Owner/Landlord – The entire project affected persons who have legal holders: title of land, structure or any other assets; A person who has a right to own a property and has a document to prove. b. Titleholder - A person who has a right to own a property and has a document to prove. c. Non-Judicial Stamp paper holder/ Titleholder Claimant – A person who is the owner of the property by virtue of unregistered sale/purchase agreement on a non-judicial stamp paper of Rs.10/- or any other denomination. Here, there can be two types of Titleholder claimants: 1. Titleholder claimants of Private land - A person who is the owner of the property by virtue of unregistered sale/purchase agreement on a non-judicial stamp paper of Rs.10/- or any other denomination purchased from a private land lord. In this case, If the Project affected person owns the land from a landlord/actual owner through non-judicial stamp paper, in such case, if the landlord/actual owner is available to claim the property then the landlord/actual owner would get the compensation or in case if the landlord/actual owner no more exists then the stamp papers would be considered and the compensation shall be given to the Project affected person and the ownership patta shall be given to him after 20 years from the date of issue if the landlord does not claim the ownership of the property in these 20 years. Such PAP will be a title-holder claimant and if the original Landlords turns up to claim the ownership later, then he would be given the market value compensation as per the RFCTLARR Act 2013 and the Title-holder claimants with the non-judicial stamp paper will no longer be eligible as the owner of the property. 2. Titleholder claimants of Government/Government Body/SMC land–The possession of the immovable property will be as per the Limitations Act,1963, Period of limitation, First Division-Suits, Part- V,

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Tenant A tenant is a person who occupies the property of another person by paying rent, signing a lease or rental agreement. Temporary A structure constructed with mud/brick/wood made walls/thatched/tin construction roof. Vulnerable groups Persons such as differently able, widows, and women headed household, persons above 60 years of age, Scheduled Caste and Scheduled Tribe, below- poverty line households and other groups as may be specified by the State Government. Vulnerable group does not include those who are both physically and economically affected. Women Headed A family headed by women and does not have a male earning member. This Household woman may be a widow, separated or deserted person. Wage Earner A person who is working in a commercial establishment or working as a labor in an agricultural land, which is being affected by the project.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

EXECUTIVE SUMMARY

Introduction and Project Description

Government of Gujarat (GoG) desires to build the Metro Rail System by adopting adequate environmental standards to provide for the protection of the people and the environment. It is proposed that the Metro project will be taken up in Phases. Under Phase I, the length of the alignment considered is 40.35 Km and there would be 38 stations. There are two corridors-Corridor-I is from Sarthana to Dream city and Corridor-II is from Bheshan to Saroli.

The Surat Metro Rail project having two metro rail corridors with a combined length of 40.35 km. Total 38 stations are proposed consisting of elevated and underground stations. First corridor is proposed from Sarthana to Dream city Line. The length of this corridor will be 21.61 km of which 6.47 km would be underground and the rest 15.14 km will be elevated. Second corridor is from Bheshan to Saroli. The length of this corridor will be 18.74 km, would be completely elevated. The alignment map of Surat metro project (Phase-1) is presented in Figure 0.1.

In accordance to the requirement of a ‘Category A’ project, a Social Impact Assessment (SIA) including a Resettlement Action Plan (RAP) is prepared. The RAP is prepared to provide mitigation measures of the impact identified in the Social Impact Assessment (SIA).This RAP is prepared based on the review and analysis of all applicable legal and policy frameworks of the country, State and World Bank policy requirements. The gaps between the policies have been identified and addressed to ensure that the RAP adheres to the World Bank’s ESF (ESS5) requirements.

Scope of Land Acquisition and Resettlement

From DPR,2018, it is noted that the proposed metro rail project will involve acquisition of 543044.86sqm. Out of the total land requirement, 526477.86 sqm (96.9%) is government land and only 16567 sqm (3.1%) is under private acquisition. The project impacts assessed through project census survey includes loss of private land, loss of non-land assets, and loss of livelihoods. As per survey findings, 421 structures and 79 open plots/empty land, 676 households consisting of 3464 persons will be affected. The affected households include 351 titleholders and 325 non-titleholders i.e tenants, squatters and kiosks. Total number of economically and physically displaced households is 403 and 130 respectively. Out of total affected households, 118 households are vulnerable households.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Socio-Economic Information and Profile

The socio-economic survey results indicate that sex ratio is 912 female per 1000 males. Majority of the surveyed families are Hindu. Majority of families speak Gujarati as mother tongue. Majority of surveyed family members are married. Majority of families are found as Joint. About 12.4% of surveyed people are illiterate and majority of them have studied up to upper primary school. Average family income is Rs.23,806/-per month. Majority of surveyed persons are shop keepers.

Consultation, participation and Information Disclosure

Public consultations were organized at 12 project affected areas during August-September 2019. About 180 persons who represented different community, govt. and private department, educational, religious, political institutions along with NGO’s have participated in the consultation process. The major social issues raised by the people were land acquisition, demolition of structures, displacement, compensation, job opportunities, working women, infrastructure facilities like drinking water, health, school, and relocation of religious places and social amenities at R&R sites. In order to make the documents easily accessible, once the entire EIA and SIA report is complete and finalized, it will be translated in the local language ‘Gujarati’ and will be uploaded on GMRCL website.

Legal Framework

The legal framework and principles adopted for addressing resettlement issues in the Project have been guided by the existing legislation and policies of the GoI, the GoG and World Bank. Prior to the preparation of the RAP, a detailed analysis of the existing national and state policies was undertaken and an entitlement matrix has been prepared for the project. This RAP is prepared based on the review and analysis of all applicable legal and policy frameworks of the country, State and World Bank policy requirements. The gaps between the policies have been identified and addressed to ensure that the RAP adheres to the World Bank’s ESF (ESS5) requirements. Implementing Agency on behalf of Government will use the Project Resettlement Policy (the Project Policy) for the Proposed Surat Metro Rail Project (Phase-I). The Project Policy is aimed at filling-in any gaps in what local laws and regulations cannot provide in order to help and ensure that PAPs are able to rehabilitate themselves to at least their pre-project condition.

All compensation and other assistances will be paid to all PAPs prior to commencement of civil works. After payment of compensation, DPs would be allowed to take away the materials salvaged from their dismantled houses and shops and no charges will be levied upon them for the same. The value of salvaged materials will

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report not be deducted from the overall compensation amount due to the DPs. A notice to that effect will be issued intimating that DPs can take away the materials.

The cut-off date for titleholder will be the date of notification under Section 11 of the RFCTLARR Act, 2013. For non-titleholders, the cut-off date will be the completion of final census survey. The information regarding the Cut-off date will be well documented and will be well disseminated throughout the project area at regular intervals in written and non- written forms and in local language (Gujarati). DPs who settle in the affected areas after the cut-off date will not be eligible for compensation. They, however, will be given sufficient advance notice, requested to vacate premises and dismantle affected structures prior to project implementation.

Eligibility and Entitlement Matrix

The affected persons meeting the cut-off date requirements will be entitled to a combination of compensation measures and resettlement assistance, depending on the nature of ownership rights of lost assets and scope of the impact, including social and economic vulnerability of the affected persons. An Entitlement Matrix (EM) has been formulated with all possible types of losses and the corresponding nature and eligibility for entitlements of the project affected families.

Grievance Redress Mechanism

GMRC (Gujarat Metro Rail Corporation) is overall responsible for implementation of resettlement and rehabilitation component of the project. Grievances of PAPs will be first brought to the attention of field level staffs of GMRC. Grievances not redressed by the staffs (field level) will be brought to the Grievance Redressal Committee (GRC). The composition of the proposed GRC will have representatives from PAPs, women representative, Project Director (GMRC), Sr.SDO,SMU of GMRC, NGO representative, representative of local body, and Land Acquisition Officer. The main responsibilities of the GRC are to: (i) provide support to PAPs on problems arising from land/property acquisition; (ii) record PAPs grievances, categorize, and prioritize grievances and resolve them; (iii) immediately inform the SMU of serious cases; and (iv)report to PAPs on developments regarding their grievances and decisions of the GRC.

Relocation, Resettlement Site and Income Restoration

Surat Muncipal Corporation (SMC) has indicated probable sites for relocations of affected households at 4 locations namely Althan-Bhatar, Bhimrad, Variav, and Bhedwad under Pradhan Mantri Awas Yajana (PMAY) scheme and 5 locations namely Vadod, Bhestan, xvi | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Bhestan Township, Kosad and Godadara-Dindoli under JnNURM-BSUP scheme. The PAHs losing residential units shall be offered tenements of 36 to 36.5 sqm under PMAY scheme and 20 to 25.6 sqm under JnNURM-BSUP scheme. The PAHs losing commercial units shall be offered by GMRCL.

Restoration of pre-project levels of income is an important part of rehabilitating in affected communities. The project policy has many provisions in it for restoration of income of affected persons with an aim of improving the socioeconomic conditions of PAPs. In addition to this, the project will facilitate in taking full advantage of existing government schemes by the affected persons. The NGO, which would implement the RAP, will coordinate with various departments to integrate with overall project scenarios.

The project has provision of training to upgrade the skill level and one time economic rehabilitation grant to vulnerable families in re-establishing themselves economically.

The NGO will conduct an assessment of the training needs. This would include a survey among the PAPs with options of various skills related to the resource base of the area and available replacement (with proper forward and backward linkages) and accordingly select trades for training. Based on the training, NGO will identify income-generating activities for sustainable economic opportunities.

Institutional Arrangement

GMRC (Gujarat Metro Rail Corporation) is overall responsible for implementation of resettlement and rehabilitation component of the project. GMRC will coordinate with all implementing agencies like PMC, NGO,R&R and Implementation Support Consultant and supervise their work and monitor the progress of the project. Social Management Unit (SMU) of GMRC shall look after land acquisition and rehabilitation activities of the project. The responsibility of NGO will be assisting SMU of GMRC in implementation of R&R activities. The implementation of resettlement and rehabilitation activities will be monitored through Quarterly Progress Reports (QPR) which will be prepared by SMU of GMRC with the assistance of NGO. A consultant will be appointed by GMRC to assist in the R&R implementation process. Grievances of PAPs will be first brought to the attention of field level staffs of GMRC.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Figure 0:1 Surat Metro Network (Phase1) Map

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Resettlement Budget and Financial Plan

The budget is indicative and cost will be updated and adjusted to the inflation rate as the project continues and during implementation. The total cost of proposed metro rail project for resettlement and rehabilitation of project affected households would be INR 4718.20 lakh.

Implementation Schedule

The R&R activities of the proposed project are divided in to three broad categories based on the stages of work and process of implementation. In the project preparation stage, identification of required land for acquisition, census & socio-economic survey, public consultation, preparation and review/approval of draft RAP, disclosure of RAP, establishment of GRC and preparation of resettlement site shall be carried out. Activities like notification of land acquisition, valuation of structure, payment by competent authority, shifting of PAPs shall be taken up during RAP implementation. During monitoring and evaluation stage internal monitoring will be carried out by PIU of GMRCL and mid and end term evaluation will be carried out by an independent evaluation agency.

Monitoring and Evaluation

Implementation of resettlement action plan will be monitored by internally and evaluated by externally. PIU of GMRCL will be responsible for internal monitoring whereas mid and end term evaluation will be conducted by independent evaluation consultant. The SMU of GMRCL is responsible for supervision and implementation of the RAP and will prepare monthly progress reports on resettlement activities. Independent Evaluation Agency/Consultant will submit mid and end term evaluation report to GMRCL, AFD & KfW and determine whether resettlement goals have been achieved, more importantly whether livelihoods and living standards have been restored/ enhanced and suggest suitable recommendations for improvement.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 1 INTRODUCTION

1.1 Project Background Surat is a city located on the western part of India in the state of Gujarat. The city is located 284 Kms south of Gandhi Nagar, 265Kms of Ahmedabad and 289 Kms of Mumbai. The economy of the entire city is based mainly on two industries, the textile industries of manmade fibres /fabrics and the diamond cutting and polishing industry. It is one of the most dynamic cities of India with one of the fastest growth rate due to immigration from various parts of Gujarat and other states of India. Surat is one of the oldest inhabited cities in the world and densely populated with an average 13680 persons/sq.km accommodating about 44.67 lakhs people as per Census 2011.Average decadal growth of population of Surat since 2001 to 2011 was about 55.29%. Surat’s high population growth rate coupled with high economic growth rate has resulted in an ever increasing demand for transport creating excessive pressure on the existent transport system. With high growth in transport demand over the years, congestion on roads has been increasing due to phenomenal rise in private transport. Absence of an efficient full-fledged public transport system coupled with rapid growth in the use of personalised vehicle has led to high consumption of fossil fuel and increase in environment pollution. Surat has also been selected as one of the hundred Indian cities to be developed as a “Smart City”. The existing network of public transport systems including dedicated BRTS needs to be strengthened further in order to cope-up with rising demand of transport system. The inter-city traffic volumes in Surat necessitated a full-fledged integrated multi model mass rapid passenger system. In this view, Government of Gujarat (GoG) desires to build the Metro Rail System by adopting adequate environmental standards to provide for the protection of the people and the environment. It is proposed that the Metro project will be taken up in Phases. Under Phase I, the length of the alignment considered is 40.35 Km and there would be 38 stations. There are two corridors-Corridor-I is from Sarthana to Dream city and Corridor- II is from Bhesan to Saroli. The alignment map of Surat metro rail project (Phase I) is shown in Figure 1.1.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Figure 1:1 Surat Metro Network (Phase1) Map

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 1.2 The Project Area The proposed metro rail system will pass through Sarthana to Dream City Line and from Bhesan to Saroli of Surat, Gujarat. The coordinates for Surat are 21°15:21°8' N and 72°44':72°53' E with a total geographical area of about 327 sq. km. The city is situated in the southern part of the state and is bounded by the Arabian Sea on the west, Bharuch in the North, the Valsad district in the south, the Dangs district in the south-east, and the Tapi district in the east. The Surat district has been divided into nine talukas namely Bardoli, Choryasi, Kamrej, Mahuva, Mandvi, Mangrol, Olpad, Palsana and Umarpada. Geographically, the district belongs to the western coastlands of the Deccan peninsula. Major geological formations exposed in the district are Quaternary alluvium, Tertiary limestone and sandstones and Deccan Trap basalt. The Tapi is the major river which passes through the central parts of the district also throughout Surat city and flows towards the west. In the last 50 years, maximum temperature recorded in Surat ranged from 30.6 0C to 37.7 0C however the average temperature of Surat is 27.2 0C. Surat's climate is classified as tropical. The summers here have a good deal of rainfall, while the winters have very little. April and May are the hottest months. With the onset of monsoons, temperature decreases appreciably in June but remains steady thereafter till September. The average annual rainfall is 1192 mm.

As per provisional reports of Census of India, population of Surat in 2011 was 4,467,797; of which male and female are 2,543,623 and 1,924,174 respectively. Population of Surat metropolitan was 4,591,246 of which 2,619,373 are males and 1,971,873 are females. The literacy rate of Surat is higher than the national average at 88%. Male literacy has been recorded at 91.22%, while it is 83.44% for females. There are more men than women in the city. There is also a high rate of young people, with 12% of the total population being under the age of 6. The official language of the city is Gujarati. The majority of people in Surat associate themselves with Hinduism, minor religions including Islam, Jainism and Christianity. Industrial development in Surat district is attributed to the presence of a large number of diamond processing, textiles and chemical & petrochemical industries.

1.3 Project Description The Surat Metro Rail project having two metro rail corridors with a combined length of 40.35 km. Total 38 stations are proposed consisting of elevated and underground stations. First corridor is proposed from Sarthana to Dream city Line. The length of this corridor will be 21.61 km of which 6.47 km would be underground and the rest 15.14 km will be elevated. Second corridor is from Bhesan to Saroli. The length of this corridor will be 18.74 km, would be completely elevated. Salient features of the proposed corridors are listed in Table 1.1.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Table1.1:1: Salient Features of Proposed Metro Project

Sarthana – Dream city Bhesan- SaroliCorridor S. No. Description Corridor 1. Length of Corridor 21.61 km 18.74 km

 Underground 6.47 km 0

 Elevated 15.14 km 18.74 km

2. Number of Stations 20 18

 Underground 6 (Chowk Bazar, Makati Nil Hospital, Surat Railway Stations, Central Warehouse, LabheshwarChowk, Kapodra)

 Elevated 14 (Dream City, Convention 18 (Bhesan, Botanical Centre, Bhimrad, Surat Garden, UgatVaarigruh, Women ITI, Palanpur Road,

VIP Road, AlthanGaan, L P Savani School, Althan Tenement, Roopali Canal, Majura Gate, Performing Art Centre, AdajanGaan, Aquarium, Kadarsha Ni Nal, Badri Narayan Temple, ShriSwaminaryanMandirKala kunj, VarchaChopati Garden AlthawaChaupati, Majura Gate, UdhanaDarwaja, ,Nature Park, Sarthana) KamelaDarwaja, Anjana Farm, Modal Town, Magob, Bahrat Cancer Hospital, Saroli)

3. Maintenance Depot 1 1

4. Track Gauge 1435 mm for both the corridors

5. Station Dwell Time 30 Seconds

6. Train Composition 3 Car train

7. Average Speed 33 Kmph

8. Max design & 90 kmph, 80 kmph Operating speed

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Sarthana – Dream city Bhesan- SaroliCorridor S. No. Description Corridor 9. Traction Power Supply 750 V DC

10. Rolling Stock

 Coach 3.9 m x2.9 m Dimension  Coach Carrying DMC (247), TC (270) Capacity  Train Carrying 764 Passengers (Seating 136, Standing 628) Capacity  Control Train Based Monitor and Control System System 11. Signalling Continuous Automatic train control with cab signalling and ATO

12. Telecommunication Integrated System with Fibre Optic cable, SCADA, Train Radio, PA system etc.

13. Fare Collection Automatic Fare Collection System with combination of contactless smart card for multiple journey and computerized contactless smart token for single journey.

14. Construction Elevated Viaduct carried over pre-stressed concrete box Methodology shaped Girder/U Girder/Double U-Girder/I-girder with pile/open foundation and underground construction using TBM or Cut & cover or NATM techniques.

Source: DPR, June 2018

1.4 Land Acquisition and Involuntary Resettlement The proposed metro project requires land. Land is mainly required for MRTS Structure (including Route Alignment), Station Building, Platforms, Entry/Exit Structures, Traffic Integration Facilities, Depots, Receiving/Traction Sub-stations, Radio Towers, Temporary Construction Depots and work sites, staff quarters, office complex and operation control centre(OCC). The land for acquisition is unavoidable, if project has to be completed. The efforts have been made to keep land requirement to the barest minimum by so choosing the alignments that the acquisition of private property is minimal. From DPR, 2018, it is noted that the proposed metro rail project will involve acquisition of 543044.86sqm. Out of the total land requirement, 526477.86 sqm (96.9%) is government land and only 16567 sqm (3.1%) is under private acquisition.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report The acquisition of land for the project shall displace people from their home, livelihood base, and business base. The project impacts assessed through project census survey includes loss of private land, loss of non-land assets, and loss of livelihoods. As per survey findings, 414 structures and 72 open plots/empty land, 806 households consisting of 4206 persons will be affected. The affected households include 352 titleholders and 454 non-titleholders i.e tenants, encroachers, squatters, and kiosks.

Compensation for land acquisition, resettlement and rehabilitation shall be considered as per Right to Fair Compensation and Transparency in land acquisition, Rehabilitation and Resettlement Act, 2013(RTFCTLARR Act),Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (Gujarat Amendment) Act,2016(RFCTLARR (Gujarat Amendment) Act) and World Bank (WB) Environmental and Social Standard (ESS) 5 "Land Acquisition, Restrictions on Land Use and Involuntary Resettlement".

1.5 Minimising Resettlement Attempts have been made during the detailed design of the project preparation to minimize the land acquisition, resettlement and adverse impacts on people in the project area through suitable engineering design. Steps have been made to confine the project area in the government land and in available Right of Way (ROW) where feasible. This has been done with proper consultation with the local people and affected communities. Their suggestions have been incorporated in the design whenever technically feasible. However, there will be some unavoidable land acquisition for which adequate compensation has been considered as per RFCTLARR Act, 2013 and RFCTLARR(Gujarat Amendment) Act, 2016 and World Bank (WB) Environmental and Social Standard (ESS)5 "Land Acquisition, Restrictions on Land Use and Involuntary Resettlement". For the proposed work the following specific measures are taken to minimize resettlement in this project.

 Selection of the project sites and its various components in the government land;  Proper engineering design to avoid and minimize displacement and hence resettlement; and  Prefer open land instead of habitation and building structures.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 1.6 Objective of Resettlement Action Plan The Resettlement Action Plan (RAP) which is based on the principle that the population affected by the proposed metro rail project will be assisted to improve their living standards. The RAP is project specific and it has been prepared in accordance with the RTFCTLARR Act 2013, RFCTLARR (Gujarat Amendment) Act, 2016 and World Bank (WB) Environmental and Social Standard (ESS)5 "Land Acquisition, Restrictions on Land Use and Involuntary Resettlement". The RAP is based on the general findings of the census socio-economic survey, field visits, and meetings with various project affected persons in the project area. The primary objective of the RAP is to identify social impacts and risks and to develop measures to mitigate various losses of the project while the specific objectives are as follows:  To prepare an action plan for the project affected people for improving or at least retaining the living standards in the post resettlement period;  To outline the entitlements for the affected persons for payment of compensation and assistance for establishing the livelihoods;  To develop communication mechanism to establish harmonious relationship between GMRCL and Project Affected Persons (PAPs);  To ensure adequate mechanism for expeditious implementation of R&R plan.

1.7 Screening and Categorization The project will involve resettlement, due to land acquisition of 543044.86 sqm (Government land-526477.86 sqm and private land-16567 sqm) and affected of 414 structures and 72 open plots/empty land, 806 households consisting of 4206 persons. AFD and KFW require environmental and social assessment of projects in accordance with World Bank’s Environmental and Social Standards (ESSs). AFD and World Bank analyse and classify all potential projects into High (A)-Substantial (B+)- Moderate (B)-Low (C) environmental and social risks, depending on the extent of the potential risks borne by the operation. The classification considers the nature and scale of operation, the location and sensitivity of the affected area, the severity of potential environmental and social risks and impacts, and the client’s capacity to manage them.

According to AFD’s Environmental and Social Risk Management Policy and World Bank’ ESF, the proposed metro rail project in Surat is categorised as High Risk-A project. The Project E&S management must therefore comply with both national legislation as well as WB ESSs. As per the WB ESSs, ESS5: Land Acquisition,

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Restrictions on Land Use and Involuntary Resettlement and ESS 10: Stakeholder Engagement and Information Disclosure will be triggered.

1.8 Alternative Analysis

1.8.1 Alignment Planning The principal objectives which were considered while selecting the metro-alignment are minimization of the impact on the environment and social, optimization of the functionality of the alignment, minimization of construction time, minimization of construction and operational cost and maximization of the results of the economic investment. The Ministry of Housing and Urban Affairs, Government of India announced the ‘Appraisal Guidelines for Metro Rail Project Proposals’ in September 2017. Comprehensive Mobility Plan (CMP) – 2017 of Surat City related to MRTS Project as provided by Centre of Excellence in Urban Transport, (CEPT), and Ahmedabad following approach for this study was developed:

 Delineation of Study Area,  Growth Dynamics,  Demand assessment along the corridor,  Characteristics of the corridor  Integration with other mass transit corridors,  Transportation Characteristics,  Construction feasibility, and  Environment and social aspects.

A Comprehensive Mobility Plan (CMP) aims to retain the compact structure of the city of Surat and proposes intensification of development along the rapid transit corridors. The report recommends the following corridors as potential metro network: 1. Dream city – Kamrej (28.9 km) 2. Bhesan – Umbhel (26.3 km) 3. Majura gate to Karamala (15.8 km)

This section of the chapter presents demand analysis and network characteristics, in order to assess suitability of a rapid transit mode for these three corridors.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 1.8.2 Demand Assessment along the Corridor An assessment of potential ridership on the three CMP metro corridors for the future years of 2026and 2046 has been undertaken. An analysis of future Public Transport (PT) important to assess suitability of a metro or another rapid transit mode. Below Figure 1.2 shows model output of assigned passenger flows for year 2046 and ridership by mode. Figure 1:2 Model Outputs of Public Transport Assignments (2046)

Source: Comprehensive Mobility Plan Surat -2046, CoE- UT, CEPT University

This network was analysed and the demand outputs in terms of peak passenger flows or peak hour peak direction traffic (PHPDT) for the year 2026 and horizon year 2046 has been presented in the Table 3.8. It can be seen that DreamCity to Kamrej has the highest passenger flow of 16000 PHPDT in 2026 going up to 46000 PHPDT in2046. The other two corridors - Bhesan – Umbhel and Majuragate to Karamala has a demand of around 24000 PHPDT and 19500 PHPDT in 2046 respectively.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Table1.1:2: Mode Selection for Proposed Rapid Transit Corridors Based On Daily Ridership And PHPDT S. Corridor Name Year2026 Year2036 Year2046 Potential No. Via Km PHPDT Ridership PHPDT Ridership PHPDT Ridership mode Dreamcity – Sarsana- Exhibition Centre, 31 16,298 431,040 27,966 812,050 34,268 1,032,120 Metro Kamrej/ Vav Bhatar Char rasta and Sarsana, 1 Majura gate, Rly station and Sarthana Bhesan – Kadodara Adajan, Majuragate, 26 6,500 202,140 16,945 546,390 24,032 782,330 Metro 2 KamelaDarwaja, Saroliand Sabargam Majuragate- Ved 16 4,618 109,590 15,999 356,720 24,386 533,140 Metro 3 Karamala SherditoUnn Kapodara, Saroli,Devadh, 29 2,821 80,760 9,614 278,960 14,503 421,910 BRT 4 (half ring) SaniyaKande RailwayStationto Sahara Dharwaja,Udhana, 12 3,961 98,830 5,359 176,720 8,144 219,600 BRT/LRT 5 Railwaystation Adajan, Katargam Jahangirpura to Talad 11 1,664 28,480 6,194 115,640 9,497 179,880 BRT 6 Olpad 7 Pal toHazira Icchapur 15 2,927 43,940 6,725 112,420 9,241 158,610 BRT 8 KosadtoSayan Gothan 10 1,510 25,830 4,499 82,450 6,601 122,730 BRT Punagamto Kosmada 7 66 15,610 1,968 46,330 2,860 67,890 BRT 9 Valthan 10 UnntoKhajod - 6 380 11,530 966 32,100 1,408 46,300 BRT 11 KamrejtoValthan Vav 2 1,212 23,930 2,631 51,030 3,559 68,030 BRT Udhanateenrasta Dindoli 19 182 3,600 504 10,530 725 15,370 BRT 12 to Palsana

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Hence based on the passenger flows Figure 1.2 shows the potential Metro and BRT corridor of about 73 km and 213 km for the future years respectively.

Figure 1:3 Prospective Future Metro and BRT Corridor (2046)

Source: Alternative Analysis Report, CEPT University, Ahmedabad

1.8.3 Corridor Characteristics A description of the corridors in terms of the road widths and adjacent land uses has been presented below:

RTC 1 (Rapid Transit Corridor): Dream City to Kamrej/ Vav (29 km)

Dream city to Kamrej/ Vav corridor is about 29 km long cutting across the city centre and also connecting two far ends of the city. This corridor can be divided into three parts, i.e. Dream City to Majura Gate, Majura Gate to Surat railway station, Railway station to Sarthana and Sarthana to Kamrej/ Vav based on the adjacent land use characteristics. The section from proposed Dream city to Majura Gate is about 8km, of which Majura Gate to Althanis fairly densely developed with mixed uses- industries, educational institutions, commercial and lower and middle income residential land uses. The section from Althan to Dream City is currently developing with residential and commercial land uses coming up in this area. Recently, the Southern Gujarat Chamber of Commerce and Industry(SGCCI) has developed a huge Exhibition Centre on this corridor towards proposed Dream City, which is likely to be

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report a major attraction node in near future. Dream city is the one of the prestigious projects of Surat for which master planning is completed and the construction is underway. Envisaged as the diamond hub of India, it is expected to generate huge employment in future. Majura Gate to Railway station corridor passes through the city centre area which is very densely built up. The development consists of commercial, retail local markets, government buildings etc. The inner city is the major employment and attraction area in the city. The area around Railway station is also a major node. Gujarat State Road Transport Corporation (GSRTC) and the existing city bus terminals are also located in close proximity to the station, owing to which this node is already been planned and developed as the multimodal transit hub.

There is already an operational BRT from Railway station to Kamrej via Sarthana and Valak. The section from Railway station to Sarthana is highly dense with mostly commercial and retail markets. It also provides direct access to Hirabaug and surrounding area which is the existing diamond hub of the city. There are many power loom clusters situated along the corridor which operate 24x7.

The section from Sarthana to Kamrej is currently developing; Kamrej is already connected to therailway station directly through BRT. There is an alternative node - Vav, 3 kms south of Kamrej on the national highway, which can also be considered for connecting through a rapid transit corridor in future.

RTC 2: Bhesan to Umbhel (28 km)

Bhesan to Umbhel corridor of around 28km length passing through city centre via Adajan, MajuraGate, KamelaDarwaja and Saroli. This corridor can be divided into three parts; i.e. Bhesan to Adajan,Adajan to Saroli and Saroli to Umbhel.

Bhesan to Adajan is the main street of the western part of the city with existing RoW ranging from24m to 36m. A very small segment of around 3km from Bhesan to L P Savani has 24m RoW which isproposed to be widened to 30m in CMP proposal. Roads with 30m and above are appropriate fordevelopment of any kind of rapid transit system.Bhesan to Adajan is the section with predominant upper and middle income group residentialdevelopment. Along the corridor, mixed land use with retail shops and market on the road abuttingproperties can be seen. Many schools, hospitals and recreational activities are also located along thiscorridor. This corridor provides direct connectivity with city centre area.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report The corridor from Adajan to Saroli via Athwa gate, Majura gate, KamelaDarwaja, is predominantlycommercial. There are many government offices, colleges and major hospitals in the section fromAdajan to Majura Gate. Civil Hospital and B D Mahavir Heart Hospital are the two big hospitals locatedalong this section. Majura Gate and Udhana are major destinations because of textile and ancillaryindustries lying on this corridor. Udhana junction is on the BRT corridor connecting Sachin.

Udhna toKamelaDarwaja is a high employment zone because of location of textile markets and industries alongthis section. KamelaDarwaja to ParvatPatiya through Mithikhadi is again predominantly lined withtextile markets and industries on both side. From ParvatPatiya to Saroli, a lot of new textile marketsare coming up on both sides.The existing RoW on Ring Road is 60m; KamelaDarwaja to Canal corridor, it is 24m and again fromCanal corridor to Saroli, it is 60m. There is a proposal of widening from 24m to 30m the section fromKamelaDarwaja to Canal corridor in CMP.

As per initial discussions with SMC, there is also a proposal of station for High Speed Rail (HSR) nearUmbhel, owing to which major external demand is expected at this node in future.

Saroli to Umbhelcorridor via Chedcha and Ladvi is about 8km long. It passes through the vacant area currently but thereis a proposal of continuous road from Saroli to Umbhel with 45m of RoW. In future, this corridor wouldprovide connectivity to HSR station and vacant land along this corridor may have an opportunity to bedeveloped as high density commercial and residential land use.

RTC 3: Majura Gate to Karmala (15 km)

The corridor from Majura Gate to Karmala via Ved has a length of about 15 km. Currently the city doesnot have direct connection across the river, and there is no development on the other side of the river.There is a proposal of connection across the river from Ved to Karmala with 45m of RoW that will alsoattract development to happen across the river and will also provide direct connection to city centrefrom other side of the river.

The Majura Gate to Ved via Chowk and Katargam has length of about 8km. A lot of government offices, local and informal markets are located along this corridor.The Katargam area has existing textile industries on one side and the other side of the corridor has predominantly residential land use with middle and upper middle income group of societies. Ved is anexisting gamtal having predominantly residential

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report development. There are also many educationalinstitutes are located along the corridor.

1.8.4 Capacity of existing transport system (With and without project Assessment An analysis of vehicular traffic along the corridor with and without the rapid transit corridor has been undertaken, in order to ascertain the importance of the transit corridor. This would help assess the need for the project - what will be the status if the alternative is not implemented. Two indicators have been looked at: 1. Congestion relief because of metro: % corridor congested with VCR more than 0.9 in with metro and without metro scenario. 2. Travel time benefits: Travel time along the corridor and time savings in with metro and without metro scenario.

The results of this analysis have been presented in the summary Table 1.3.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Table 1.1:3:Analysis of Vehicular Traffic Along The Corridor With and Without The Rapid Transit Corridor Rapid Transit Approx. Passenger demand on Existing Proposed Road % of corridor congested Pvt. Veh. Time in Vehicular Corridors (RTC) Length the corridor (PHPDT) Predominant widths (m) in CMP corridor (2046) Min travel time (km) Land use saving characteristics (with versus along the without corridor metro) With Without With Without 2026 2046 metro metro metro metro

1.Dream City to Kamrej/ Vav 29 16000 34000 29% 43% 78.24 88.01 11%

A. Dream city to 8 Residential Existingis18-24 and Majura Gate 7300 19500 and proposed to be 55% 69% 23.0 22.9 0% commercial widened to 30 min CMP B. Majura Gate to 4 16000 33500 Commercial and Existingis15-24 m 61% 76% 18.74 22.53 17% Railway Station historically C. Railway Stn to Diamodevelonped d local Existingis36-60 and Sarthana markets 9 15000 34000 industries, proposed to be 15% 38% 19.53 24.21 19% Textile looms& widenedto45 -60 Industries & min CMP commercial

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Rapid Transit Approx. Passenger demand on Existing Proposed Road % of corridor congested Pvt. Veh. Time in Vehicular Corridors (RTC) Length the corridor (PHPDT) Predominant widths (m) in CMP corridor (2046) Min travel time (km) Land use saving characteristics (with versus along the without corridor metro) With Without With Without 2026 2046 metro metro metro metro

D. Sarthana to 4000 11000 Under Existing Sarthana to 0% 2% 16.97 18.37 8% 7 Kamrej/ Vav development Kamrej-60m phase, Proposed from 2.BhesantoUmbhel 28 6500 24000 opportunity to SarthanatoVav-45 m 28% 42% 81.1 88.9 9% A. Bhesan to deveResilopden atisa Tl OD Existing24-36m Adajan 7 5800 16500 and mixed and proposed to 12% 18% 15.6 17.5 11% land use with be widenedto30 - recreational 36 min CMP activities B. Adajan to Saroli Commercial, Existing36-60m and 11 6500 24000 Textile markets proposed to be 69% 88% 43.5 48.6 10% & industries and widened to 60min public buildings CMP throughout

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Rapid Transit Approx. Passenger demand on Existing Proposed Road % of corridor congested Pvt. Veh. Time in Vehicular Corridors (RTC) Length the corridor (PHPDT) Predominant widths (m) in CMP corridor (2046) Min travel time (km) Land use saving characteristics (with versus along the without corridor metro) With Without With Without 2026 2046 metro metro metro metro

C. Saroli to Umbhel 8 3000 10000 Mostly vacant 45mRoWproposed 0% 15% 22.0 22.9 4% in CMP

3.Majura Gate to Karmala 15 4400 19500 25% 44% 46.1 59.6 23% A. Majura Gate to Residential and Existing18-36m Ved 7 4400 19500 Katar gam Proposedto36m 48% 64% 26.2 34.3 24% textile power (except section in looms old city)

B. Ved to Karmala 9 4300 19200 Mostly vacant Existing-No 0% 22% 19.9 25.4 22% connection across river 45 m proposed in CMP with river bridge connection

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

1.8.5 Observations

Rapid Transit Corridor 1: Dream City to Vav

Rapid Transit Corridor 1 section from Majura Gate to Sarthana section has the maximum PHPDT about34000 in year 2046 which is considerably high. In the year 2026 also, the demand is 15000 PHPDT. In order to accommodate passenger flow of this magnitude, a metro system is more appropriate. The section from Dream City to Majura Gate is not fully developed as yet and has the proposed diamond hub ‘Dream City’ coming up in the future. The demand along this section is therefore expected to increase from 7300 PHPDT in 2026 to 19500 PHPDT in 2046. The rapid transit corridor in this section would support the proposed Dream City development and hence can be considered for metro along with Majura Gate to Sarthana section.

The demand build up from Sarthana-Kamrej /Vav is comparatively slower as this section is currently vacant and the development of the area is expected to happen post 2026. This section can therefore be considered for metro in Phase II. With and without project analysis shows that this corridor if planned as a metro, would reduce the congested network length to 30% in comparison to 44% in the ‘Without metro’ scenario. The travel timesaving along this corridor would be around 10% in with metro scenario.

Rapid Transit Corridor 2: Bhesan to Umbhel

Bhesan –Umbhel rapid transit corridor connects western part of the city to the city centre and commercial area coming up along Saroli corridor. As presented in the summary above, the section from Bhesan to Saroli (i.e. A & B) has 16500-24000 PHPDT in 2046 according to demand assessment. In the year 2026, the passenger demand is around 5800-6500 PHPDT. Saroli- Umbhel section demand in 2026 is 3000 PHPDT increasing to 10000 PHPDT. However, as and when the High Speed Rail corridor and station comes up, external passenger demand would also get added to this corridor. With and without project scenario shows an overall 10% benefit in terms of private vehicular travel time along the corridor.

Since the passenger flow from Bhesan-Saroli section is more than 15000 PHPDT in 2046, it is proposed to consider metro as the mode for Bhesan-Saroli section. Extension of this corridor to Umbhel may be considered in Phase II based on HSR project implementation and demand analysis.

Rapid Transit Corridor 3: Majura Gate to Karmala

This corridor has a passenger demand of around 19000 PHPDT in year 2046. Majura Gate to Ved section is about 7km, which is predominantly residential in the Ved area and has textile industries and power looms towards Katargam. Looking at the demand, this corridor can be recommended for metro system, however owing to road width 19 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report constraints in the Majura Gate to Katargam section, underground metro may have to be considered. The section from Ved to Karmala is completely vacant and currently there is no connection across the river. This proposed growth towards north of the city may take time to build up. The 2026demand for both the sections is not very high (around 4400 PHPDT). This corridor may hence be considered in Phase II. In terms of travel time, significant savings to the tune of 25% is observed.

1.8.6 Economic Effects (Social Cost Benefit analysis)

Economic analysis have been undertaken to assess economic effects of alternative transit system options for identified corridors. Considering the ridership potential of the identified two corridors, two different transport system alternatives namely (i) Metro and (ii) BRT have been analysed through costs and benefits perspectives as given in Table 1.4.

Table 1.1:4:Ridership Potential Year Ridership (in lakh)

Metro BRT

2024 2.8 2.7

2028 7.4 4.1

2038 14.3 7.2

2048 18.3 9

This section attempts to estimate the incremental benefits of metro project over BRT Project for two identified corridors. The incremental social benefits can be divided into direct and indirect benefits as given in Table1.5.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Table 1.1:5:Ridership Quantifiable and Non Quantifiable Benefits

Indirect benefits due to decongestion on Sr. Incremental Direct Benefit due to Metro Benefits other No Project modes/routes owing to Metro Project

1 Lower Vehicle The Metro Project is likely to contribute to a diversion of VOC would also Operating Cost a larger number of passengers from private and other get reduced for (VOC) public modes to the metro as compared to the BRT vehicles plying (including Capex alternative. This will lead to more pronounced savings in on the mixed in Vehicle, vehicle operating costs (VOC). traffic zone due Maintenance to decongested cost and Fuel roads. The effect Saving) would be more pronounced in case of a metro alternative. 2 Passenger time Speed of metro is higher in case of a metro leading to Time savings to saving higher savings in terms of Vehicle Operating Time (VOT) mixed lane as compared to BRTS alternative. vehicles due to The diversion of passengers is higher in case of metro as decongestion. compared to BRT. Thus, aggregate VOT benefits would Decongestion be higher, benefits likely to Reduction of waiting time for trips diverted to Metro be higher in case from Intermediate Para Transit, two wheelers, cars as of metro hence compared to BRT owing to higher frequency, more enhancing the reliability and speed. VOT per vehicle plying on mixed lane VOT benefits will be enhanced at the aggregate level due to higher metro ridership v/s in a BRT. 3 Reduction in Decreased carbon emissions from higher number of Number of Pollution diverted vehicles on Metro as compared to BRT total vehicles alternative. Also, BRT Buses would also generate would be reduced emissions. All such emissions would not happen in case due to Public of Metro. Transport. This reduction would be higher in case of metro, leading to higher speed and high fuel efficiency in mixed lane and hence Lower Carbon emissions. 21 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Indirect benefits due to decongestion on Sr. Incremental Direct Benefit due to Metro Benefits other No Project modes/routes owing to Metro Project

4 Reduction in Lower accidents due to decrease in no, of - accidents Vehicles of on the project corridor owing to trips diverted to Metro

5 Better access to Shorter trip distances for workers employed on TOD workplace due to stations, employment in Metro case as compared to BRT TOD base. 6 Econ. Impetus to Better and faster accessibility due to Metro Service may Improved micro region enhance labour pool and skill availability with multiplier accessibility due benefits to decongested roads/other modes may enhance labour pool ands kill availability with multiplier 7 Overall increased Better quality of life to citizens, particularly to daily bBenefitsenefits. resulting from mobility commuters, women, students, elderly and disabled. Reduced congestion captured.

8 Benefits to City Would improve city image attracting higher Image Investments and businesses could decrease Out migration and increase immigration.

9 Better Comfort Improved quality of services, ease, and reduction in Level to Passengers crowding owing to higher frequency and speed. These commuting factors enhance Comfort Level to Passengers. through City Bus Service 10 Indirect benefits of Diversion of Traffic will also contribute to Reduce Pollution Reduced congestion and pollution there of. to Population leaving around project corridor

Source: Alternative Analysis Report, CEPT University, Ahmedabad

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Based on the demand analysis, it can be concluded that all three corridors may be considered for metro. However, in the first phase following corridor /corridor sections are recommended:

• Dream City- Sarthana (21.61 km) • Bhesan-Saroli (18.74 km) For Phase II, Majura Gate- Ved can be considered. The extension to Karamala based on road network development and demand build can be considered after demand assessment. Similarly, extensions from Sarthana-Kamrej/Vav and Saroli-Umbhel can be taken up in the sub-sequent phase.

1.8.7 Environmental and Social Considerations for Alternative Analysis As per provisions of the EIA Notification, 14th September 2006 and its amendments, any person who desires to undertake any new project in any part of India or the expansion or modernization of any existing industry or project listed in Schedule-I of the said notification shall submit an application to the MOEFCC, Government of India in accordance with the guidelines issued by the Central Government in the MoEFCC from time to time. Metro Rail project is not included in the Schedule-I of the EIA Notification, 2006. Thus, the project does not require an environmental clearance certificate from the MoEFCC.

However, Appraisal Guidelines for Metro Rail Project Proposals, issued by Ministry of Housing & Urban Affairs (MoHUA), Government of India (September 2017); recommends a preliminary environmental analysis of the project, to identify environmentally sensitive areas early on, so that these areas can be avoided if possible during design.

For the potential metro corridors, a preliminary environmental analysis of the project has been done. This is to identify environmentally sensitive areas early on, so that these areas can be avoided if possible during design. During the DPR preparation the section finalized based various design considerations and alternative construction techniques to reduce the impact on environmental and social aspects. These details are described as under:

1.8.8 Design Considerations

I. Corridor-I: Sarthana to Dream City

Underground Section: This corridor runs from North-Eastern parts of Surat to Central to Southern parts of Surat. From chainage 3805.00m to chainage10270m, section has been envisaged as Underground section due to inadequate space available on road in the areas like Kapodra, LabheshwarChowk, Central Warehouse, Surat Railway Station, Muskati Hospital and Gandhi Baug and Row is less than 20m through which alignment is passing and planning elevated metro alignment on such narrow road will involve

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report demolition of large number of structures. It is also required to provide metro stations at interval of approximately 1.00 Km, in this stretch to serve inhabitants, which further requires more width and resulting in more demolitions.

The alignment is critical from alignment point of view near to Labheshwar Chowk Station and Moskati Hospital Station due to space constraints and heavy congestion on road areas and to save dismantling of large number of structures. These two underground stations have been planned on side platform pattern for UP line and down line at different levels i.e. one-over other. To accommodate these two level stations up line and down line tunnels have been planned one above other by tapering the inter tunnel distance on both sides of the stations.

Elevated Section: In order to minimize land acquisitions and to provide good accessibility from either direction, the metro alignments are located mostly along the centre of the roads with single pier supporting the viaduct so that the existing roads remain in use as usual. But, at some locations the geometrics of the roads especially at road turnings may not match with geometric parameters required for metro rail systems. In such cases, either the alignment will be off the road or some properties abutting the road would get affected.

II. Corridor 2: Bhesan to Saroli

This Corridor runs from North-Western parts of Surat to Central area and finally terminates towards Eastern parts of Surat. The entire corridor is elevated corridor. As per Surat DPR- 2018, Saroli Station’s entry/exit S-1 (Area -595.90 sq.m) is proposed in area of Shyam Sangini Textile Market, which is G+6 with basement Parking. During the Site visit by GMRCL team from 05/12/2019 to 07/12/2019 with RITES & SMC representatives for SIA survey, it is found that Entry/exit of the station is partially affecting Shyam Sangini Textile Market and it may be needed to partially demolish the building which may affect 48 shops. The location of Entry/Exit of Saroli Station is shown in Figure 1.3. In order to reduce the demolition of building and to reduce R&R issues, it is being proposed to relocate the exit as there is enough open land available and road width is sufficient to build Entry/exit structures.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Figure 1:4 Entry/Exit of Saroli Station Structure Affected due to Entry/Exit

III. Depot Planning

Design Interventions carried out at Dream City Depot and along the alignment in roder to reduce the impact on ecology, PAFs and land acquisition. The depot proposed in the DPR was approximately 3 km away from Dream City Metro stations and is located in low laying marshy land. The new depot proposed is approximately 700 mts away from the Metro Station and easy to approach from the main road. The drawing showing the proposed new depot location is given at Figure 1.4. The new depot location is identified at a location, where there is minimal marshy land and no land acquisition is involved.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Figure 1:5 Dream City Depot Location

New Depot Location

Old Depot Location

A. Alternative Construction Techniques

Underground Alignment: For this stretch, cut and cover method of the underground construction can be employed for the construction of the underground sections. However keeping in view the inconvenience to the traffic movement and land acquisition, it is proposed to use Tunnel Boring Machine (TBM) or New Austrian Tunnelling Method (NATM) in the overburden soil mass. Tunnel excavation for a major length of underground section is expected to be carried out by Tunnel Boring Machines. 26 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

During tunnelling, the use of precast concrete tunnel segments has been widely used due to its efficient and economical installation process compared to that of normal cast in-situ lining practice and also reduces the construction time at site and less exposed the pollution during construction.

Underground Stations: No land at surface is required permanently for underground section, except for small areas for entry/exit structures, traffic integration, chilling plant and ventilation shafts at stations. To the extent possible these will be located either on footpath edge or in front marginal open setback of the building along the road. All the 06 underground stations have been proposed to be constructed by cut and cover with top-down or bottom up methods. The diaphragm walls for such station constructions would be 80 to 120 cm. thick and will function as a permanent side wall of the station. By resorting to top-down method the surface could be restored quicklyand further excavations and construction of the station will not hamper the surface activities which provide the early traffic restoration and less exposed the pollution during construction.

Elevated Section: The choice of superstructure has to be made keeping in view the ease of Constructability and the maximum standardization of the formwork for a wide span ranges in order to reduce the traffic congestion at work sites, to reduce air and noise pollutions. The segmental construction technology is proposed for construction of the corridors due to the following advantages:

 Segmental construction is an efficient and economical method for a large range of span lengths and types of structures. Structures with sharp curves and variable super elevation can be easily accommodated.  Segmental construction permits a reduction of construction time as segments may be manufactured while substructure work proceeds and assembled rapidly thereafter.  The area required is very less for this technology in compared to cast in situ technology. The superstructure is manufactured at a place away from busy areas and placement of superstructure is done with the system erected from piers at heights.  It is easier to transport smaller segments by road trailers on city roads.  It is easy to incorporate last minute changes in span configuration if the site situation so warrants.  Interference to the traffic during construction is significantly reduced.  Segmental construction contributes towards aesthetically pleasing structures and good finishes.  The overall labor requirement is less than that for conventional methods.  Better quality control is possible in the casting yard  During construction, the technique shows an exceptionally high record of safety.  The method is environment friendly as no concreting work is carried at site for the superstructure.

Elevated Stations: Elevated station is generally proposed with elevated concourse so that land is required only for locating the entry/exit structures. To the extent possible the Entry and Exit points of stations (underground and elevated) were planned on the 27 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report foot paths.Traffic integration facilities are provided wherever required and, but no land is proposed for acquisition. In view of the constraints on space on ground floor, it is proposed to provide the concourse area exactly below the Station Building at mezzanine level. All the stations in elevated stretch including terminal station are planned with side platforms. The staircase giving access to concourse area from ground will be located at the edge of footpaths or in front marginal open setback of the buildings in the as far as possible in the open space. Nevertheless it is not possible to find open space at all the locations therefore acquisition of certain private structures is inevitable.

In the cross section of station structure, viaduct column will be located on the median/footpath and other supporting columns/piers shall be provided on other sides of the road within ROW. In some the cases where space is major constraint, the cross section is supported by a single viaduct column and cantilever arms to eliminate the columns in the right of way.

1.9 COVID 19 Lockdown and Its Impact on RAP Process COVID-19 has become a global issue and declared as pandemic by World Health Organization (WHO). Over the last few months, the whole world is collectively fighting against this pandemic to keep people safe. In India, the first case was officially identified on 30 January 2020 in Kerala. With this identified case in India, the COVID 19 outbreak created a kind of threat to general public and alerted the Government to monitor closely the 2019-nCoV situation and to intensify preparedness and response efforts. With the intent to contain the spread of Covid-19, Hon’ble Prime Minister of India had announced a nationwide complete lockdown of 21 days on 25th March, 2020. But, as spike in corona cases continued, the Prime Minister again, announced that the lockdown to be continued till 17th May, 2020. However, even today the situation is not normal in Surat.

By end of September 2019 the survey team has completed survey of 358 project affected households. After submission of draft report, a joint site verification visit was conducted from 6th to 7th November, 2019 by GMRCL, RITES and survey team (DQF). During the visit GMRCL officials suggested to add some structures for social survey in proposed station locations. The structures as instructed by GMRCL to add were covered under census socio-economic survey. By the end of December, the survey team have completed the survey of project affected households in both the corridors but the survey of 451 Textile Market in kamela Darwaja could not be completed due to the unavailability of the owner of the building. The 451 textile market is located near proposed kamela Darwaja station in Bheshan to Saroli corridor. There are approximately 150 PAHs were identified during site visit. The survey of 451 textile

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report market could not be completed due to non-availability of all the owners and reluctance of the tenants for the survey. After several meetings with the available owners and tenants, the survey of textile market was initiated by the survey team in the presence of GMRCL and SMC officials on 19/03/2020.But due to declaration of lockdown in the country on 24th March, 2020 the social survey of 451 Textile Market was again stopped. As a result it was not possible to visit the site and contact PAPs of the building.

As recommended by AFD, GMRCL has made efforts to collect the contact numbers of owners and tenants of 451 textile market during this COVID-19 lock-down period. GMRCL contacted few PAPs whose telephone numbers were available. However, they refused to share information over telephone. Telephone numbers for the majority were still not available as the PAPs refused to share information of any kind. GMRCL again tried to convince the owners and tenants to conduct survey through telephone but due to current pandemic situation they are ready for survey. However, GMRCL has communicated RITES over telephone in the month of November, 2020 to drop the survey of 451 Textile Market as GMRCL is planning to redesign the alignment to save the 451 textile market building. The social survey of 451 Textile Market was not conducted and the same has not been covered in SIA Report.

In the mean time the social survey of refused PAHs was conducted for both the corridors with the help of local investigators, local administrations and GMRCL considering the current pandemic situation and community protest at Surat Railway Station in corridor-1.The survey of refused PAHs was conducted in the month of November, 2020.

1.10 The Report The Resettlement Action Plan is presented in 12 chapters. The Chapter-1 is on Introduction and Project Description. Scope of Land Acquisition and Resettlement is given in Chapter-2. Socioeconomic Information and Profile is presented in Chapter-3. Chpater-4 is on consultation, participation and information disclosure. Legal Framework is presented in Chapter-5. Chapter 6 is on Eligibility and Entitlement Matrix. Grievance Redress Mechanism is given in Chapter 7. Chapter-8 is on Relocation, resettlement and income restoration. Institutional arrangement is presented in Chapter-9. Resettlement Budget and Financing Plan is given in Chapter 10. Chapter-11 is on Implementation Schedule and Monitoring and evaluation is presented in Chapter-12.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 2 SCOPE OF LAND ACQUISITION AND RESETTLEMENT

2.1 Project impacts The key objective of the study is to make an assessment of impacts of proposed land acquisition on social, economic and cultural life of the directly impacted land losers as well as other indirectly impacted population residing within the area of impact. The metro project will have both positive and negative impact on life of people.

2.1.1 Positive Impact The metro project shall contribute to reduce in road traffic and road stress, fuel consumption, air pollution, travel time, vehicle operating cost, accidents and road maintenance. Views of the respondents revealed that there are some positive benefits of the metro project. About 32.2 percent of respondents agreed that there will be a better transport facility in the city and 15 percent feel that he proposed project will lead to the development of city whereas few respondents reported that the metro train facility will be helpful for women to have a safe and convenient means of travel. During community consultation people perceived following positive impacts:  The proposed metro rail project will lead to diverse ways of livelihood opportunities for the people in the city. Surat is known for its vibrant textile markets across the country and the proposed metro project will enlarge the growth of the local as well as textile market which in turn will benefit to all kinds shop keepers, merchant as well as business class.  The affected community admitted that rate of land and other immovable property will hike because of the proposed metro project.  The proposed metro rail project would be more convenient and integrated transport facility in Surat city. Irrespective of places majority of the respondents accepted that after the introduction of the metro train facility there would be an efficient and effective transport facility in the city.  The metro train facility will be very helpful for the working women. Metro train facility will enlarge their scope of getting jobs. The women from the slum communities are looking into this metro project as a source of their livelihood to sell flowers, water bottles and other packaged food at the metro stations if allowed.  Several earning opportunities would become available for the local people. Once the infrastructure facilities are developed marketing facilities are likely to come up in the region leading to general prosperity and economic upliftment of the people of the project area.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 2.1.2 Negative Impacts The proposed metro project shall have negative impact on loss of land, loss of structures, Impact on Households and Persons, loss of livelihood, impact on women, Impact on Vulnerable Groups and impact on community resources. During socio- economic survey majority of respondents reported that loss of livelihood (84.3%), not good for PAHs (6.3%), traffics during construction (5.3%) along with noise and vibration during construction (1%) are likely to be the negative impacts due to the proposed project. Few of the respondents reported there is no need of metro (3%) due to existing BRTS (Bus Rapid Transit System) facility in the city. The overall social impacts of the project are presented in Table 2.1.

Table 2:1 Overall Social Impacts of Project S. No. Impact Corridor-1 Corridor-2 Total

1 Acquisition of Land (in Sqm) 330697.32 212347.54 543044.86

1.1 Private Land (in Sqm) 6215.10 10351.90 16567 1.2 Government Land (in Sqm) 324482.22 201995.64 526477.86 2 Impact on Structures (no) 284 138 422

2 Impact on PAHs/PAPs(no)

2.1 Total PAHs 485 191 676

2.2 Total PAPs 2474 990 3464

2.3 Total PDHs 407 126 533

4 Titleholder (no) 213 138 351

5 Non-Titleholder (no) 272 53 325

6 Loss of Residence(no) 102 28 130

7 Loss of Business(no) 305 98 403

8 Vulnerable PAHs(no) 81 37 118

9 Impact on Community 34 16 50 Resources(no) Source: RITES Survey, 2019-2020.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 2.2 Land Requirement and Acquisition The proposed metro rail project shall require land for different purposes. Land is mainly required for MRTS structures (including route alignment), station building, platforms, entry/exist structures, traffic integration facilities, depots/stabling yard, receiving/traction sub-stations, radio towers, temporary construction depots and sites, staff quarters, office complex and operation control system(OCC). The proposed metro rail project will involve acquisition of 543044.86sqm. Out of the total land requirement, 526477.86sqm (96.9%) is government land and only 16567sqm (3.1%) is under private acquisition. However, the project will require very less private land. Corridor wise land requirement is given in Table 2.2.

Table 2:2 Land Requirements (In sq.m) S.N Types of Land Corridor-1 Corridor-2 Total oRequirement 1 Government Land 324482.22 201995.64 526477.86 (98.0) (95.0) (97.0) 2 Private land 6215.10 10351.90 16567 (2.0) (5.0) (3.0) Total Land 330697.32 212347.54 543044.86 Source: DPR for Metro Project in Surat, DMRC, June 2018. Note: Figure given in bracket indicates percentage

The total land required for temporary acquisition is 36 ha which is considered to be government open land. Permanent land requirement for different components of the project is given in Table 2.2.

Table 2:3 Permanent Land Requirements For different Components (Sqm.) S.No Description Corridor-1 Corridor-2 Govt Pvt Govt Pvt. Total

1 Stations 15283.70 6215.10 8245 10351.90 40095.7 (7.3) 2 Running Section 3492.82 - 1301.94 - 4794.76 (0.8) 3 Ramp 11160 - - - 11160 (2) 4 Depot 240900 - 169500 - 410400 (75.5) 5 Staff Quarter, 25000 - - - 25000 Office complex (4.6) and OCC 6 RSS 7000 - 4000 - 11000

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report S.No Description Corridor-1 Corridor-2

Govt Pvt Govt Pvt. Total

(2)

7 Mid Shaft 2500 - - - 2500 (0.4) 8 Parking 19145.7 - 18948.7 - 38094.4 (7) Total 324482.22 6215.10 201995.64 10351.90 543044.86 (59.7) (1.14) (37.2) (1.9) (100) Source: DPR for Metro Project in Surat, DMRC, June 2018. Note: Figure given in bracket indicates percentage

Corridor and location wise plot no, type of land, present use of land, total area, impact (partially or fully) and ownership of land is given in Annexure 2.1.

2.3 Impact on Structures Table 2.4 indicates the impact of project on the different types of structures i.e. residential, commercial, residential cum commercial and other structures. It is observed from the table that out of the total 421 structures 105 (25%) are residential, 196 (46.5%) commercial, 22 (5.2%) residential cum commercial and remaining 98 (23.2%) are other structures. Majorly the commercial structures are affected in both the corridors. A total of 284 structures are affected in corridor-1 whereas 137 structures are affected in corridor-2. Table 2:4 Corridor Wise types of Affected Structures S.No Name of Corridor R C R+C Others* Total

1 Corridor-1 87 117 10 70 284

2 Corridor-2 18 79 12 28 137

Total 105 196 22 98 421 (25) (46.5) (5.2) (23.2) (100)

Source: RITES Field Study ,2019-20 Figure given in bracket indicates percentage. Note: R: Residential; C: Commercial; R+C: Mixed(R+C) Structure.

*Others include school, public toilet, temple, mosque, bus stop, govt. offices, community structures etc.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Table no 2:5 shows station wise number of affected structures in Corridor-1. Total 284 structures are affected out of which 87 are residential, 117 are commercial, 10 are residential cum commercial and 70 are other structures. The other structures include school, public toilet, bus stop, religious structures, trust and other various government structures. It is observed from the table that majority of affected structures are commercial (117) in nature. Majority of structures are found in Chowk Bazar and Ramp Area (94), Maskati Hospital (43), Surat Railway Station (30) Althan Tenament (24), Majura Gate (15), Labheshwar Chowk (15), Nature Park (13), Kapodra (11) and Srthana station (10). No structures are found in Surat Women ITI, Bhimarad, Convention Centre and Dream City Station. Table 2:5 Station Wise number of Affected Structures in Corridor-1 S. No Name of Station R C R+C Others* Total

1 Sarthana Station 1 9 0 0 10

2 Nature Park Station 7 4 1 1 13

3 VarchaChopati Garden 2 0 0 1 3

4 SwaminarayanMandir-Kalakunj 2 0 0 1 3

5 Ramp Area-I 0 0 0 1 1

6 Kapodara Station 0 9 1 1 11

7 LabheshwarChowk Station 1 13 1 0 15

8 Central Wearhouse Station 0 2 0 3 5

9 Surat Railway Station 17 0 0 13 30

10 Maskati Hospital Station 5 33 1 4 43

11 Chowk Bazar Station& Ramp Area 51 17 1 25 94

12 Kadarshna Ni Nal Station 0 2 2 2 6

13 Majura Gate Station 0 7 1 7 15

14 Roopali Canal Station 0 0 0 4 4

15 AlthanTenament Station 0 21 0 3 24

16 Althan Gam Station 1 0 1 3 5

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report S. No Name of Station R C R+C Others* Total

17 VIP Road Station 0 0 0 1 1

18 Surat Women ITI Station 0 0 0 0 0

19 Bhimarad Station 0 0 0 0 0

20 Convention Centre Station 0 0 0 0 0

21 Dream City Station 0 0 0 0 0

Total 87 117 10 70 284

Source: RITES Field Study, 2019-20 Note: R: Residential; C: Commercial; R+C: Mixed(R+C) Structure.

*Others include school, public toilet, temple, mosque, bus stop, govt. offices, community structures etc.

Table no 2.6 shows station wise number of affected structuresinCorridor-2. A total of 137 structures are affected out of which 18 are residential, 79 commercial, 12 residential cum commercial and 28 are other structures. The other structures include school, public toilet, bus stop, religious structures, trust and other various government structures and offices. It is observed from the table that majority of structures are commercial followed by other structures. Majority of structures are affected in Udhana Darwaja (33), Kamela Darwaja (24), Aquarium (20), and Majura Gate Station (19). This is to be noted that few residential and commercial structures are falling between Model Town and Magob Station but these structures are already considered for existing road widening project by Surat Municipal Corporation. Table 2:6 Station Wise Number of Affected Structures in Corridor-2 S. No Name of Station R C R+C Others* Total

1 Bheshan Station 1 2 0 0 3

2 Bheshan Depot Area 0 0 0 1 1

3 Botanical Garden Station 0 1 0 0 1

4 UgatVaarigruh Station 1 2 1 0 4

5 Palanpur Road Station 0 0 2 0 2

6 L.P. Savani School Station 0 0 0 1 1

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report S. No Name of Station R C R+C Others* Total

7 Performing Art Centre Station 1 4 0 0 5

8 Adajan Gam Station 3 3 0 0 6

9 Aquarium Station 9 7 2 2 20

10 Badri Narayan Temple Station 0 0 1 2 3

11 AthwaChaupati Station 0 0 0 5 5

12 Majura Gate Station 0 10 2 7 19

13 UdhanaDarwaja Station 1 28 1 3 33

14 KamelaDarwaja Station 0 22 0 2 24

15 Anjana Farm Station 1 0 0 2 3

16 Model Town Station 1 0 2 2 5

17 Magob Station 0 0 1 1 2

18 Bharat Cancer Hospital Station 0 0 0 0 0

19 Saroli Station 0 0 0 0 0

Total 18 79 12 28 137

Source: RITES Field Study, 2019-20 Note: R: Residential; C: Commercial; R+C: Mixed(R+C) Structure. *Others include school, public toilet, temple, mosque, bus stop, govt. offices, community structures etc.

Out of the total 421 affected structures, majority structures (88.1%) are found in private land and remaining structures (11.8%) in government land. 293 structures are found fully affected and remaining 128 structures are partially affected. The partially affected structures will be compensated for the loss of land and structures as per RFCTLARR Act, 2013. Majority of the structures are affected fully in both the corridors. Measures for the PAPs whose both house and trade/livelihood are affected are given in entitlement matrix. Majority of structures (216) are permanent (RCC, Single/Double storey building) in nature whereas 157 structures are temporary (mud/brick/wood made walls/thatched/tin roof) and remaining 48 structures are

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report semi-permanent (tiled roof & normal cement floor). Talking about corridor wise ownership of structures, 162 structures are owned by the title-holders and remaining 119 structures are owned by trust and various govt. departments. These 119 structures also include common properties as well. Talking about non-titleholders, 79 structures are occupied by kiosks, 61 structures are occupied by squatters.

2.4 Impact on PAHs and PAPs Table 2.6 shows station wise number of Project Affected Households (PAHs) in Corridor-1. Out of the total 485 PAHs, 132 are residential, 329 are commercial, 24 are residential cum commercial PAHs. PAHs that are economically affected due to impact on their shops/business establishments are called commercial PAHs. Majority of PAHs are found in Labheshwar Chowk (89), Chowk Bazar including Ramp area (86), Central Wear House (69), Maskati Hospital (67), Nature Park (46), Kadarsha Ni Nal (30), Majura Gate (24), Althan Tenament (21).Corridor wise number of Project Affected Persons (PAPs) is given in Table 2.9. Number of PAPs is calculated based on census and socio-economic survey data. Station wise number of PAPs is also given in the Table 2.7. The number of PAPs given in the table does not include the PAHs who refused to provide information and not available during the survey. In Varaccha Chopati Gardern and Surat Railway Station the PAHs refused to provide information. Therefore the number of PAPs for theses two stations are not mentioned in the table. No PAHs are found in Roopali Canal, VIP Road, Surat Women ITI, Bhimrad, Convention centre and Dream city stations.

Table 2:7 Station Wise number of Affected Households with Type of Loss In Corridor-1 S. Station Name R C R+C Total No of No PAHs PAPs

1 Sarthana Station 0 12 0 12 54

2 Nature Park Station 28 4 14 46 218

3 VarchaChopati Garden Station 3 0 0 3 0

4 SwaminarayanMandir-Kalakunj 5 0 0 5 7

5 Kapodara Station 1 12 0 13 60

6 LabheshwarChowk Station 8 79 2 89 589

7 Central Wearhouse Station 0 69 0 69 391

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report S. Station Name R C R+C Total No of No PAHs PAPs

8 Surat Railway Station 17 0 0 17 0

9 Maskati Hospital Station 4 58 5 67 345

10 Chowk Bazar Station including Ramp 53 32 1 86 376 Area 11 Kadarshna Ni Nal Station 4 24 2 30 216

12 Majura Gate Station 8 16 0 24 73

13 Roopali Canal Station 0 0 0 0 0

14 AlthanTenament Station 0 21 0 21 127

15 Althan Gam Station 1 2 0 3 18

16 VIP Road Station 0 0 0 0 0

17 Surat Women ITI Station 0 0 0 0 0

18 Bhimarad Station 0 0 0 0 0

19 Convention Centre Station 0 0 0 0 0

20 Dream City Station 0 0 0 0 0

Total 132 329 24 485 2474

Source: RITES Field Study,2019-20 Note: R: Residential; C: Commercial; R+C: Mixed(R+C) Households.

Table no 2.8 shows station wise number of households in Corridor-2. A total of 191 households are affected. Out of the total households, 56 are residential, 120 commercial, 15 residential cum commercial households. Majority of households are found commercial in nature followed by residential. Majority of households are affected in Majura Gate (39) followed by Udhana Darwaja (33), Kamela Darwaja (22) Aquarium (19) and Magob Station (16).No PAHs are found in Bheshan Depot, L.P Savani School, Athwa Chopati stations.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Table 2:8 Station Wise number of Affected Households with Type of Loss In Corridor-2 S. No Station Name R C R+C Total No of PAHs PAPs

1 Bheshan Station 1 3 0 4 23

2 Bheshan Depot Area 0 0 0 0 0

3 Botanical Garden Station 0 2 0 2 12

4 UgatVaarigruh Station 2 5 0 7 38

5 Palanpur Road Station 1 8 2 11 63

6 L.P. Savani School Station 0 0 0 0 0

7 Performing Art Centre Station 1 5 0 6 13

8 Adajan Gam Station 2 5 0 7 7

9 Aquarium Station 9 8 2 19 96

10 Badri Narayan Temple Station 5 3 2 10 47

11 AthwaChaupati Station 0 0 0 0 0

12 Majura Gate Station 22 16 1 39 222

13 UdhanaDarwaja Station 1 27 5 33 207

14 KamelaDarwaja Station 0 21 1 22 125

15 Anjana Farm Station 0 4 0 4 5

16 Model Town Station 7 2 0 9 37

17 Magob Station 5 9 2 16 90

18 Bharat Cancer Hospital Station 0 1 0 1 1

19 Saroli Station 0 1 0 1 0

Total 56 120 15 191 990

Source: RITES Field Study,2019-20 Note: R: Residential; C: Commercial; R+C: Mixed(R+C) Households.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Table 2.9 shows corridor wise number of PAHs and PAPs. There are total 676 PAHs consisting 3464 PAPs. Out of the total PAHs, 485 are in Corridor-1 and 191 are in Corridor-2. The average size of household is 5.6 in Corridor-1 and 5.7 in Corridor-2. The number of PAPs given in the table does not include the PAHs who refused to provide information and not available during the survey. It is to be noted from the table that majority of PAHs and PAPs are found in Sarthana to Dream City corridor which has 20 stations. Table 2:9 Corridor Wise No of PAHs And PAPs

S.No Corridors No of PAHs No of PAPs Average household Size

1 Corridor-1 485 2474 5.6

2 Corridor-2 191 990 5.7

Total 676 3464

Source: RITES Field Study,2019-20

Table no 2.10 shows corridor wise category of PAHs. Out of the total 676 PAHs, 351 are title-holders and 325 are nontitle-holders. Out of the total non-titleholders, majority are kiosks (153) followed by Tenants (115), Squatters (57). No encroachers are reported in both the corridors. It is important to be mentioned that the type of tenants can be both residential and commercial. Most of the tenants have formal agreement with their house and shop owners. The number of total PAPs has been calculated based on census and socio-economic survey. Out of the total 3464 PAPs, 1941 PAPs are identified in title-holder PAHs whereas 1523 PAPs are identified in nontitle-holder PAHs in both the corridors. The number of PAPs given in the table does not include the PAHs who refused to give information and not available during the survey.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Table 2:10 Corridor Wise Categories of Affected Households and PAPs

S.No Titleholders Non-Titleholder Total Corridors Tenant Squatter Kiosk Total Total Total PAPs NTHs NTHs PAHs

PAHs PAPs PAHs PAPs PAHs PAPs PAHs PAPs PAHs PAPs

1 Corridor-1 213 1200 93 384 52 203 127 687 272 1274 485 2474

2 Corridor-2 138 741 22 97 5 24 26 128 53 249 191 990

Total 351 1941 115 481 57 227 153 815 325 1523 676 3464

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Talking about category of affected households and magnitude of impacts, out of the total 351 title-holders households 230 households are fully affected whereas 121 of them are partially affected in both the corridors. Out of the total 325 non-titleholders households, 303 households are fully affected whereas only 22 households are partially affected.

2.5 Loss of Residence

Table no 2.11 shows corridor wise loss of residence of PAHs. The table shows that total 130 households are to be physically displaced due to loss of residential structures. Majority of households (78.4%) are found in Corridor-1 and 21.5% households in Corridor-2. Table 2:11 Corridor Wise Loss of Residence Loss of Percentage S. No Corridors No of PAHs Residence (%) 485 102 78.4 1 Corridor-1 191 28 21.5 2 Corridor-2 676 130 100 Total Source: RITES Field Study,2019-20

2.6 Loss of Livelihood Table no 2.12 shows corridor wise loss of commercial units of PAHs. The table shows that total 403 PAHs are fully affected due to impact on their shops/business establishments and as a result they will lose their livelihood. About 75.6% PAHs will lose their livelihoods in Sarthana to Dream City corridor whereas 24.3% PAHs in Bhesan to Saroli corridor. Table 2:12 Corridor Wise Loss of Livelihood Loss of Percentage (%) S. No Corridors No of PAHs Livelihood 485 305 75.6 1 Corridor-1 191 98 24.3 2 Corridor-2 676 403 100 Total Source: RITES Field Study,2019-20

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 2.7 Impact on Women Table no 2.13 shows that 676 households consisting 1653 women would be affected.71% women would be affected in Sarthana to Dream City Corridor whereas 29% women would be affected in Bhesan to Saroli Corridor. Total number of affected women in both corridors is given in Table 4.20 based on socio-economic survey data.

Table 2:13 Number of Affected Women S.No Corridors No. of PAFs No of Percentage Women (%)

1 Corridor-1 485 1171 71%

2 Corridor-2 191 482 29%

Total 676 1653 100

Source: RITES Field Study,2019-20

2.8 Impact on Vulnerable Group As regards vulnerability among PAHs, there are 118 PAHs belonging to vulnerable category. Out of these 18 PAHs are women headed households, 19 PAHs are below poverty line, 25 PAHs having disability and old age persons. Apart from that, 38 and 18 PAHs belong to Scheduled Caste and Scheduled Tribes respectively (Table 2.14). Both Scheduled Castes and Scheduled Tribes are considered as vulnerable group because the Scheduled Castes (SCs) and Scheduled Tribes (STs) falls under the provisions of Constitution of India and get preferential treatment in the government benefits because these people are traditionally vulnerable. The vulnerable households do not include the PAHs whose both house and commercial activities are impacted due to the proposed metro rail project.

Table 2:14 Corridor Wise Vulnerable Households S. No Vulnerability Corridor-1 Corridor-2 Total 1 Women Headed Household 13 5 18 2 Below Poverty Line 14 5 19 Family with disability and Old 3 15 10 25 age 4 Scheduled Castes 28 10 38 5 Scheduled Tribes 11 7 18 Total 81 37 118 Source: RITES Field Study, 2019-20

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 2.9 Impact on Community Properties Corridor wise details of other structures are given in Table 2.15 and Table 2.16. The details of government and other structures are given in Annexure-2.2. No heritage building is affected due to development of Surat metro rail project.

Table 2.15 shows community property and other types of structures in corridor-1. Out of the total (70) structures 36 government and other structures, 23 religious structures, three public toilets, three bus stops, one school, one college are affected. Majority of community property and other structures are affected in Chowk Bazar station including Ramp area-II (25) followed by Surat Railway Station (13). The community properties will be replaced in consultation with the community people and concerned authorities before commencement of civil work. The government and other structures includes Buildings of various government departments such as SMC office, GSRTC office, water pump office, water treatment plan, ICDS centre, railway building, decomposed plant, shopping complex, community hall, bank etc.

Table 2:15 Community Property and Other Type of Structures in Corridor-1

Total

S.No Locations

School& College Toilet Stop Bus Religious structures Trust & Govt. other Structures 1 Nature Park 0 0 0 1 0 0 1 2 VarchaChopati 1 0 0 0 0 0 1 3 Ramp Area-I 0 0 0 1 0 0 1 Swaminarayan 1 4 0 0 0 1 0 0 Mandir 5 Kapodara 0 0 0 0 0 1 1 LabheshwarChow 0 6 0 0 0 0 0 0 k Central 3 7 0 0 0 1 0 2 wearhouse Surat Railway 13 8 0 0 0 2 1 10 Station 9 Maskati Hospital 0 0 0 1 0 3 4 Chowk Bazar and 25 10 0 2 0 13 0 10 Ramp Area- II 11 Kadarshna Ni Nal 0 0 0 0 0 2 2 12 Majura Gate 1 0 1 0 2 3 7 13 Roopali Canal 0 1 0 1 0 2 4

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I)

Final Report

Total

S.No Locations

School& College Toilet Stop Bus Religious structures Trust & Govt. other Structures 14 AlthanTenament 0 0 2 1 0 0 3 15 AlthanGaam 0 0 0 1 0 2 3 16 VIP Road 0 0 0 0 0 1 1 Total 2 3 3 23 3 36 70 Source: RITES Field Study,2019-20

Table no 2.16 shows community property and other types of structures in corridor-2. Out of the total (28) structures 12 government and other structures, six religious structures, two schools, two colleges, three public toilets, two trusts and one bus stop are affected. Majority of community property and other structures are affected in Majura Gate station (6) followed by Athwa Chaupati station (5).The community properties will be replaced in consultation with the community people before commencement of civil work.

Table 2:16 Community Property and Other Types of Structures in Corridor-2

Total

S.No Corridors

School& College Toilet Stop Bus Religious structures Trust & Govt. other Structures Bheshan Depot 1 1 0 0 0 0 0 1 Area L.P. Savani 1 2 0 0 0 0 0 1 School 2 Aquarium 0 0 0 1 0 1 2 Badri Narayan 2 3 0 0 0 1 1 0 Temple 4 AthwaChaupati 1 1 0 0 0 3 5 5 Majura Gate 2 0 1 1 1 2 7 6 UdhanaDarwaja 0 0 0 1 0 2 3 7 KamelaDarwaja 0 1 0 0 0 1 2 8 Anjana Farm 1 1 0 0 0 0 2 9 Model Town 0 0 0 2 0 0 2 10 Magob 0 0 0 0 0 1 1 Total 4 3 1 6 2 12 28

Source: RITES Field Study,2019-20

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 3 SOCIO-ECONOMIC INFORMATION AND PROFILE

3.1 Background The RAP is based on census and socio-economic survey based on detailed design drawing provided by GMRCL. The methodology adopted for census and socio- economic survey and salient findings of the study are discussed in the following sections.

3.2 Methodology Adopted Based on currently available alignments and route map details, a census and inventory of loss survey of all physical structures falling within the RoW was carried out. This survey documented the type of structures (size, area) and the nature of use. Along with the census survey of all the structures, socio-economic survey of affected households has been carried out to collect details of affected persons/households. Tools/methods employed for data collection included (Survey and other Tools attached as Annexure 3.1, and Annexure 3.2. Following tools were used for data collation:

a. Collection of information through household questionnaires b. Observations/ physical verifications and capturing images of the structures likely to be affected. c. Stakeholders Consultations/Meeting and Individual Interview/Discussions with departments directly involved in land acquisition and R&R activities of the project like District Administration, Revenue Department. Various stakeholders including NGOs have been identified for consultation in different stages of project and the details have been given in Stakeholder Engagement Plan as separate document. The census survey of the structures and the socio-economic survey of affected households would be helpful/ used in establishing the Cut- Off date.

The household social survey was carried out with the help of a pre-tested “Household Questionnaire”. Prior to commence of social survey at household level, Social Development and Safeguard Specialists of RITES provided two days training to the local investigators of Development Quest Foundation (DQF) including male and female to educate them about conducting social survey and group discussion, addressing gender issues and maintaining field data. The aspects covered in the Questionnaire were identification particulars of PAHs/PAPs, social profile, family details, occupation, source of income, family expenditure, household assets, information on affected structure, commercial/self employment activities, employment pattern, opinion and views of PAPs on project and resettlement and rehabilitation. Most part of the questionnaire has been pre-coded except those reflecting the opinion and views of PAP, which have been left open-ended.

During social survey public consultations and focused group discussions were organized at project level with various sections of people such as small business entrepreneurs (SBEs), kiosks, squatters, women, knowledgeable persons and community leaders to elicit their 46 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report expectations and suggestions. The social field work was started on 26th July, 2019 and it went up to September, 2019. The second phase of field work took place from November, 2019 to January, 2020. In between joint site visits were conducted by GMRC officials, RITES expert and DQF team in the months of November, December, 2019 and January, 2020. Due to pandemic situation in the country, the third phase of field work was delayed and took place in October 2020 to cover all refused PAHs.

3.3 Socio-economic Profile of PAHs There are 676 PAHs. Socio-economic survey was conducted for 608 PAHs. 68 PAHs have still refused to provide information out of which 48 PAHs are from corridor-I and 20 PAHs are from Corridor-II. Few PAPs were contacted over telephone. But they refused to provide information. Telephone numbers for the majority were not available as they refused to provide information of any kind. However, later the PAPs were convinced by GMRCL to participate in social survey. The analysis is based on the responses from the surveyed households. Data revealed that due to development of proposed metro rail project 676 PAHs would be affected either because of loss of residence, commercial or other structures. It is important to be mentioned that all the 608 PAHs have been covered through socio-economic survey. The data collected through socio-economic survey generated demographic and socio-economic profile of project affected households. The data has been compiled and presented in tabular forms.

3.3.1 Demographic Characteristics

Table 3.1 shows demographic characteristics (i.e. sex, age and marital status) of the household members.

3.3.1.1 Gender and Sex Ratio The data on gender and sex ratio is very helpful indicator to know the participatory share of male and female in the society, which is also an important indicator for human development index. Among the surveyed household members, it is observed that 52.2% are male and remaining 47.7% are female. It is observed that males dominate in both the corridors. The sex ratio is 912 female per 1000 male. Sex ratio in corridor-1 is 898 and 948 in corridor-2 per 1000 males. The sex ratio is relatively high in Bheshand to Saroli corridor.

3.3.1.2 Age Group The persons of surveyed households have been categorized into five age groups. The distribution of member’s age in various group shows that 22% of the total surveyed members belong to below 14 years. 8.3% of members belong to the age group of 15-18 years. About 31% belong to the age group of 19 to 35 years who are potentially productive group. 28% of members belong to 36-59 years. About 10.6%

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report of total members belong to 60 years and above, who are dependent population. It is observed that majority of members belong to 19 to 35 years age group. Table 3:1 Demographic Characteristics of PAPs Characteristics Corridor 1 Corridor 2 Total Sex Male 1303 (52.6) 508 (51.3) 1811 (52.2) Female 1171 (47.3) 482 (48.6) 1653(47.7) Sex ratio 898 948 912 Total 2474 990 3464 Age group

0-14 573 (23.1) 193 (19.4) 766 (22) 15-18 201 (8.1) 89 (9) 290 (8.3) 19-35 771 (31.1) 302 (30.5) 1073 (31) 36-59 695 (28.1) 271 (27.3) 966 (28) 60 & above 234 (9.4) 135 (13.6) 369 (10.6) Total 2474 990 3464 Marital status

Married 1347 (80) 561 (79.5) 1908 (80) Unmarried 233 (14) 108(15.3) 341 (14.3) Divorced 21 (1.2) 7 (1) 28 (1.2) Widow 80 (4.7) 29 (4.1) 109 (4.5) Total 1681 (100) 705 (100) 2386 (100) Source: RITES Field Study,2019-20. Figure given in bracket indicates percentage (%) *The legal age for marriage in India is 18 for females and 21 for males. Therefore, all persons below these ages were excluded for computation of this table.

3.3.1.3 Marital Status The marital status of the surveyed household members is indicated under four categories – married, unmarried, divorced and widow. It is observed that out of total surveyed household members, majority of them (80%) are married whereas 14.3% are unmarried. Remaining 4.5% of them are widow and 1.2% are divorced.

3.3.2 Social Characteristics

Table 3.2 shows social characteristics like religious and social groups, family pattern and its size of PAFs and educational level of household members.

3.3.2.1 Religious and Social Groups Data on religious groups was collected in order to identify people with the specific religious belief among the surveyed households. The religious beliefs and social affiliation of the people are indicators that help to understand cultural behaviour of

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report the groups. The social and cultural behaviour will help to understand the desires and preferences of surveyed households, which is a prerequisite to rehabilitate the surveyed members and their households. Table 3.2 shows that four religions are practised in the study area viz., Hindu, Muslim, Christina and Jain. The study result shows that about 79.2% of the surveyed households are Hindu followed by Muslim (17.5%) and Jain (3%). Only one Christian household is identified in corridor-I. Majority of households are Hindu in both the corridors. Table 3:2 Corridor Wise Social Characteristics of PAHs Corridor 1 Corridor 2 Characteristics Total N-355 N-130 Religious groups

Hindu 365 (83.5) 117 (68.4) 482 (79.2) Muslim 64 (14.6) 43 (25.1) 107 (17.5) Christian 1 (0.2) 1 (0.1)

Jain 7 (1.6) 11(6.4) 18 (3) Total 437 171 608 Social groups

SC 28 (6.4) 10 (5.8) 38 (6.2) ST 11 (2.5) 7 (4.1) 18 (3) OBC 180 (41.1) 46 (27) 226 (37.1) General 218 (50) 108 (63.1) 326 (53.6) Total 437 171 608 Family pattern

Joint 235 (53.7) 103 (60.2) 338 (55.5) Nuclear 192 (44) 67 (39.1) 259 (42.5) Individual 10 (2.2) 1 (0.5) 11 (1.8) Total 437 171 608 Family size

Small (2-4) 172 (39.3) 52 (30.4) 224 (36.8) Medium (5-7) 161 (36.8) 80 (46.7) 241 (39.6) Large (Above 7) 104 (23.7) 39 (22.8) 143 (23.5) Total 437 171 608 Average Size 5 6

The social affiliation of the group differentiates them for benefits under government schemes. Social groups indicate status within the society, preferences and vulnerability. The households belonging to Scheduled Castes (SCs) and Scheduled Tribes (STs) falls under the provisions of Constitution of India and get preferential treatment in the government benefits because the group includes the people who are traditionally vulnerable. Except general category, all other groups need attention and to be addressed for their backward socio-economic conditions. The survey results show that about 53.6% belong to General Caste followed by Other Backward

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Class (37.1%).About 6.2% are Scheduled Caste and 3% are Scheduled Tribes. Both Scheduled Castes and Scheduled Tribes households are found in both the corridors.

3.3.2.2 Family Pattern and Family Size Family Pattern and Family Size indicate the fabric of sentimental attachment among the family members, social value, economic structures and financial burden. It is observed from the Table 3.2 that majority of surveyed households are joint (55.5%) followed by nuclear (42.5%) and individual (1.8%). It is also observed that majority of surveyed households belong to joint family in both the corridors. Family size has been classified into three categories i.e. small (2-4), medium (5-7) and large (7 & above). Table 3.2 shows that majority of households (39.6%) are medium in size followed by 36.8% households are small type and remaining 23.5% households have their members more than seven. Majority of medium size households are found small in corridor-I and medium in corridor-II.

3.3.2.3 Educational Attainment Table 3.3 shows that out of the total surveyed PAPs, about 12.4% are illiterate (male 8.2% and female 17%). Female are found more illiterate than male in project area. So far as educational attainment is concerned 20.5% are educated up to primary class whereas 33.3% members have studied upper primary. It is observed that majority of male and females have studied up to upper primary class in both the corridors. About17.5% of them has studied up to high school. 12.5% surveyed persons have graduated whereas 2.8% have done post-graduation. Remaining 1.2% has under gone technical and vocational courses. More illiterate are found in Sarthana to Dream City corridor because large number of squatter and kiosks are identified in this corridor.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Table 3:3 Corridor And Sex Wise Level of Education Education Corridor-1 Corridor-2 Total Level M F T M F T M F T

Illiterate 113 221 334 26 46 72 139 267 406 (9.3) (20) (14.4) (5.4) (9.8) (7.6) (8.2) (17) (12.4) 278 Primary (22.8) 242 520 81 71 152 359 313 672 (22) (22.4) (16.7) (15.2) (16) (21.1) (20) (20.5) 438 Upper Primary (36) 342 780 161 149 310 599 491 1090 (31) (33.6) (33.2) (31.8) (32.5) (35.2) (31.2) (33.3)

High School 227 175 402 86 86 172 313 261 574 (18.6) (15.8) (17.3) (17.7) (18.4) (18) (18.4) (16.6) (17.5)

Graduate 123 98 221 102 83 185 225 181 406 (10.1) (8.9) (9.5) (21) (17.7) (19.4) (13.2) (11.5) (12.4) 91 Post Graduate 30 18 19 24 43 49 42 (2.8) (2.5) (1.6) 48 (2) (3.9) (5.1) (4.5) (2.9) (2.7) 8 7 15 17 15 32 Technical 9 (0.7) 8 (0.7) 17 (1.6) (1.5) (1.6) (1) (1) (1) Courses above (0.7) 2 2 4 3 3 6 Vocational 1 (0.1) 1 (0.09) 2 (0.4) (0.04) (0.4) (0.2) (0.2) (0.2) (0.09) Total 1219 1105 2324 485 468 953 1704 1573 3277 Source: RITES Field Study,2019-20. Figure given in bracket indicates percentage (%) *0-6 years of age group is not included in the education table.

3.3.3 Economic Conditions The economic condition of surveyed households describes occupational pattern, total household income, and number of earning and dependent members along with employment opportunity. The occupational pattern includes work in which the surveyed head of the households are involved. The household income includes the income of all the earning members in each households. The earning members include the people who work and earn to contribute to the family; however dependents include housewife, children, elderly people and others who cannot work and earn.

3.3.3.1 Main occupation of surveyed PAPs Occupational pattern of the surveyed PAPs is recorded to assess their skill so that income generation plan can be prepared accordingly for alternative income generating scheme. Secondly, occupational pattern helps in identifying dominating economic activity in the area. The survey results in Table 3.4 show that 33.7% of surveyed PAPs are shop keepers. The shop keepers are self-employed. Out of the total surveyed PAPs, 6.1% of them are working as daily wage earner whereas 8.7% are salaried. 39.7% house wives are identified who are unemployed. 0.9% is cultivators. 51 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report About 9.7% surveyed PAPs are not working but the other earning members of the family are taking care of the family expenses. The non working PAPs includes below 18 years of age and above 60 years/retired persons and aged who are unemployed. Only one PAP is identified who is pension seeker. 0.9% surveyed PAPs did not respond. It is observed in both the corridors that majority of PAPs are involved in shop keeping activities.

3.3.3.2 Household monthly income Table 3.4 shows corridor wise monthly income of head of the household and other earning members in the household. The table shows that majority of households (28.8%) have monthly income in between Rs.5001 to Rs.10000. The average income of a household in corridor-1 is Rs.18,100/- and in corridor-2 is 29,512per month. Average monthly income in both the corridor is Rs.23,806. This is to be noted that 10.3% households did not respond when they are asked about their income.

3.3.3.3 Household earning and dependent members Table 3.4 shows total number of earning and dependent members in the surveyed households. Majorly 39.6% households have 1 to 2 earning members in both the corridors. The average number of earning members is 1.7 in corridor-I and 1.6 in corridor-II. Talking about dependents, majorly 62% households have 1 to 2 dependent members. Table 3:4 Corridor Wise Economic Characteristics of PAPs and PAHs Characteristics Corridor 1 Corridor 2 Total Occupation

Shop keepers 542 (33.2) 222 (35) 764 (33.7) Daily wage earner 116 (7.1) 23(3.6) 139 (6.1) Salaried 140 (8.6) 57 (9) 197 (8.7) Housewife 637 (39) 264 (41.5) 901 (39.7) Cultivator 11 (0.7) 10 (1.6) 21 (0.9) Agriculture Labourer 4 (0.2) 1 (0.2) 5 (0.2) Not working 163 (10) 58 (9.1) 221(9.7) Pension Seeker 00 1 (0.2) 1(0) No Response 21(1.3) 00 21(0.9) n 1634 636 2270 Household Income

Rs.<5000 90 (10.8) 21(6.7) 111(9.7) Rs.5001 -10,000 272(32.6) 59(18.8) 331(28.8) Rs.10001 -20000 219 (26.3) 92(29.3) 311(27.1) Rs.20001 -30000 70(8.4) 36(11.5) 106(9.2) Rs.30001-40000 37(4.4) 18(5.7) 55(4.8) Rs.40001-50000 35(4.2) 27(8.6) 62(5.4) Rs. >50000 26(3.1) 28(8.9 54(4.7) No Reply 85(10.2) 33(10.5) 118(10.3)

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Characteristics Corridor 1 Corridor 2 Total Average monthly household 18100 29512 23806 income (Rs.) n 834 314 1148 Earning Members (PAHs) 1 to 2 members 108 (24.71) 133 (77.77) 241 (39.6) 3 to 4 members 171 (28.12) 24 (14.03) 195 (32) 5 members and above 127 (29.06) 05 (2.9) 132 (21.7) No Response 31 (7.09) 09 (5.26) 40 (6.5) Average earning member 1.7 1.6 -- n 437 171 608 Dependent Members (PAHs) No members 11 (2.5) 05 (3) 16 (2.6) 1 to 2 members 341 (78) 36 (21) 377 (62) 3 to 4 members 71 (16.2) 61 (35.6) 132(21.7) 5 members and above 14 (3.2) 69 (40.3) 83 (13.6) Average dependent members 3.9 4.1 -- n 437 171 608 Employment opportunity

Seasonal 6 (1.3) 1(0.5) 7(1.1) Employed throughout year 355 (81.2) 129 (75.4) 484 (79.6) None 76 (17.3) 41(24) 117(19.2) n 437 171 608 Source: RITES Field Study,2019-20. Figure given in bracket indicates percentage (%)

3.3.3.4 Households Consumption pattern Table 3.5 shows corridor wise average monthly expenditure of PAHs. This table indicates the consumption pattern. It is observed that majorly people are spending on food, agriculture, education, clothing, transport, health and social function. This reflects the basic necessity of the surveyed households. According to Cost of Living in India-A 2018 Guide, monthly food (groceries) would cost around Rs.1500-4000 a month per person. Food consumption in Surat city is slightly higher than the national average due to existing of joint families, the introduction of mall culture and dining out weekly. The housing expenses include electricity bill, municipal corporation tax (water bill) and repairing & maintenance cost. The PAPs would spend on an average Rs.1500-2000 per month if they find a flat today. Talking about transport, People in Surat city prefer to use their own vehicle rather than public transport to reach their work station, market, college and other places. On an average a person travels 15-25 km per day. Therefore, transport cost is more expensive. It is observed that the consumption pattern in Bheshan to Saroli corridor is relatively high.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Table 3:5 Corridor Wise Consumption Pattern of PAHs Average monthly expenditure(INR) Particulars Corridor 1 Corridor 2 Food 6549 6769 Agriculture 5985 4616 Housing 2378 1749 Cooking Fuel 788 724 Clothing 1376 1800 Health 467 523 Education 3947 4537 Transport 1324 1976 Communication 634 875 Social Function 250 352 Others 1177 1132 Source: RITES Field Study, 2019-20.

3.3.3.5 Possession of Household Assets The possession of household assets has been identified of the project affected households during the census socio-economic survey. It is observed observed from the data that majority of them have television (44.4%), fan (74.3%), mobile phone (90%), motor cycle (59.7%), Car (16%) and refrigerator (30%). Some of them have tape recorder or radio (8.9%), washing machine (12.2%), cycle (14.5%), air conditioner (18.3%), and other assets (3.8%). Few of surveyed households have bus/truck (1.5%).

3.4 Gender Issues Out of the total surveyed households in corridor-1, 47 households were identified where women have title for land and house. Similarly in corridor-2, out of the total surveyed (171) households, 29 households were identified where women have title for land and house.

Out of the total surveyed households only 30 households were identified where women have joint ownership in corridor-1. Similarly out of the total surveyed households in corridor-2 21 households were identified where women have joint ownership. It is observed from survey data that in majority of cases husbands have titles for the ownership of land and house. Although the husbands hold the ownership of land and house but they have informed and discussed with women before purchasing the property.

It is observed from the data of both the corridors that majorly both male and female together have participated in the decision making at household level. But male are dominant in taking decision in both the corridors. This is to be noted that during social survey both men and women of household have responded to this question in majority cases.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

3.5 Perceived benefits about the project Table 3.6 shows the perceived benefits of the surveyed households in the project area. This is to be noted that 67.7% households are aware about proposed metro rail project in Surat. Majority of the households reported that they came to know about the project from newspaper and other source of information. The table comprises of both positive and negative impacts responded by the participants during the census socio-economic survey. Under the scope of positive impact, majority responded that better transport facility (32.2%), development of city (14.8%), less traffic & pollution (6%) would be a benefit. Few of them reported that benefit of women and good amount of compensation due to acquisition would be another benefit due to the proposed project. 44.5% PAHs not replied or they do not know about the positive impacts. They further said that metro train facility will increase their mobility in a large scale. Talking about negative impacts, majority of respondents reported that loss of livelihood (84.3%), not good for PAHs (6.3%), traffics during construction (5.3%) along with noise and vibration during construction (1%) are likely to be the negative impacts due to the proposed project. Few of the respondents reported there is no need of metro (3%) due to existing BRTS (Bus Rapid Transit System) facility in the city.

Table 3:6 Perceived Benefits on proposed project Perceived Benefits Corridor-1 Corridor-2 Total Percentage (%) Awareness about Project Yes 241(55.1) 171 (100) 412 67.7 No 196 (44.8) 0.00 196 32.2 Total 437 171 608 100 Source of information

TV 17 (3.8) 14 (8.1) 31 5 News paper 110 (25.1) 59 (34.5) 169 27.7 Govt. official 38 (8.6) 17 (10) 55 9 *Others 76 (17.3) 30 (17.5) 106 17.4 No Reply 196 (44.8) 51(29) 247 40.6 Total 437 171 608 100 Positive Impacts Better transport facility 161 35 196 32.2 Development of city 64 26 90 15 Business development 7 0.00 7 1.1 Less traffic & pollution 20 16 36 6 Benefit of women 1 3 4 0.6 Good compensation 0.00 4 4 0.6 No reply/Do not know 184 87 271 44.5 Sub Total 437 171 608 100 Negative Impacts

No need of metro 9 4 13 3.0 Not good for PAHs 15 12 27 6.3 Loss of livelihood 259 101 360 84.3 Traffic during construction 11 12 23 5.3

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Perceived Benefits Corridor-1 Corridor-2 Total Percentage (%) Noise and vibration 2 2 4 1 Sub Total 296 131 427 100 Total 733 302 1035 100 Source: RITES Field Study,2019-20

**Figure given in bracket indicates percentage (%) *Others include social media, Surat municipal corporation (SMC), neighborhood, various survey agencies as taken places earlier for the proposed project.

3.6 Rehabilitation and Resettlement options Table 3.7 shows that about majority of surveyed households (72.3%) are willing to shift due to the proposed project. This implies that the surveyed households are willing to shift to a new structure. This question was asked to both residential and commercial PAPs. Commercial PAPs are more willing to shift than residential PAPs if they are relocated to a new built up market complex nearby area.23% of surveyed households do not want to shift to a new structure. These households responded that shifting to a new place or structure might cost them losing their livelihood along with access to other basic facilities such as market, school, college, hospital, neighbourhood etc. About 4.6% households did not respond because they were reluctant to answer this question. Talking about mode of compensation majority of surveyed households (41.2%) has preferred structure for structure loss. The preference for structure for structure loss applies for both residential and commercial structures. This option will be available for all PAPs. Apart from that 20% households have opted land for land loss, cash for structure loss (9.2%) and Cash for land loss (7.4%) project assistance (3%). Only one PAH in corridor-I responded that they do not want for relocation. This question was asked to both residential and commercial PAHs. It is to be noted that 19% surveyed households did not respond when asked about compensation. The respondents were asked if alternative house/shop get constructed by the project proponent then what would be their preferred location. Responding to this majority of them reported that they would prefer the same settlement (54.2%). About 10.8% households preferred anywhere in Surat city whereas 12.1% households would like to explore other options. 22.8% households did not respond when asked for preferred location. Talking about income restoration assistance, majority of surveyed households (33.4%) have preferred for employment opportunity followed by vocational training (23%). 14.3% households reported that they would need financial loan assistance. The PAPs can apply for employment opportunities with GMRC if they fit the requirement criteria. If not, they will be compensated as per provisions in Schedule II of RFCTLARR Act 2013. The option for financial loan assistance would not be available for PAPs. About 5.4% households have opted for other assistance. The other assistance includes support from govt. development schemes, and better health and education facility for children etc. 23.8% of surveyed households did not respond because they were reluctant to answer this question and some of them were not aware about the income restoration assistance.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Table 3:7 Corridor Wise Resettlement and Rehabilitation option S.No R&R Option Corridor-1 Corridor-2 Total 1 Willing to Shift 1.1 Yes 331 (75.7) 109 (63.7) 440 (72.3) 1.2 No 82 (18.7) 58 (34) 140 (23) 1.3 No Response 24 (5.4) 4 (2.3) 28 (4.6) otal 437 171 608

2 Preference for mode of Compensation 2.1 Land for land loss 87 (20) 35 (20.4) 122 (20) 2.2 Cash for land loss 36 (8.2) 9 (5.2) 45 (7.4) 2.3 Structure for structure loss 181 (41.4) 70 (40.9) 251 (41.2) 2.4 Cash for structure loss 34 (7.7) 22 (12.8) 56 (9.2) 2.5 Project Assistance 14 (3.2) 4 (2.3) 18 (3) 2.6 Do not want to Relocate 1 (0.2) 0.00 1 (0.1) 2.7 No Response 84 (19.22) 31 (17.54) 115 (19) Total 437 171 608

3 Preferred location 3.1 Same settlement 223 (51) 107 (62.5) 330 (54.2) 3.2 Anywhere 58 (13.2) 8 (4.6) 66 (10.8) 3.3 Others 53 (12.1) 20 (11.7) 73 (12) 3.4 No Response 103 (23.5) 36 (21) 139 (22.8) Total 437 171 608 4 Income Restoration Assistance 4.1 Employment opportunity 150 (34.3) 53 (31) 203 (33.4) 4.2 Financial loan assistance 60 (13.7) 27 (15.8) 87 (14.3) 4.3 Vocational training 100 (23) 40 (23.4) 140 (23) 4.4 Other assistance 26 (6) 7 (4.1) 33 (5.4) 4.5 No Response/ Do not know 101 (23) 44 (25.7) 145 (23.8) Total 437 171 608

Source: RITES Field Study,2019-20.

Figure given in bracket indicates percentage (%)

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 4 CONSULTATION, PARTICIPATION AND INFORMATION DISCLOSURE

4.1 Background Stakeholder consultation is a continuous process throughout the project period-project preparation, implementation, monitoring and evaluation stages. The sustainability of any infrastructure development project depends on the participatory planning in which stakeholder consultation plays major role. Aiming at promotion of public understanding and fruitful solutions of developmental problems such as local needs, problem and prospects of resettlement, various stakeholders i.e., displaced persons, local community members along with local people are consulted through community meetings, focus group discussions, individual interviews and formal consultations. The project will therefore ensure that the displaced population and other stakeholders are informed, consulted, and allowed to participate actively in the development process. This will be done throughout the project, both during preparation, implementation, and monitoring and evaluation of project results and impacts.

Consultation and stakeholder engagement is a two-way process, making people aware of the proposed Surat Metro Rail project and at the same time enables them to express their views and suggestions in order to make it more meaningful and beneficial to all. The objective of the consultation and participation mechanism is to minimize negative impact in the project and to make people aware of the project. Stakeholders identified in the project, public consultation and methods of consultation, summary of consultations plan for further consultation and information disclosure are discussed in this chapter.

4.2 Project Stakeholders Stakeholders include persons or groups directly or indirectly affected by a project, as well as those who may have interest in a project and/or the ability to influence its outcome, either positively or negatively. The social expert from RITES along with the help of GMRCL identified two types of stakeholders such as primary stakeholder and secondary stakeholder. Primary stakeholders defines stakeholder who are likely to be benefited, affected or influenced directly due to the proposed project whereas secondary stakeholders defines stakeholder who are likely to be influenced, benefited or affected indirectly due to the proposed Surat Metro Rail project. The consultation process involved primary stakeholders such as traders, shop owners, residents, squatters, kiosks, student group and other inhabitants.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report The secondary stakeholders are classified as government institutions, lenders, community/associations, NGOs/Trust, public and academic institutions, print and TV media representatives. The government institutions include various government departments, Surat Municipal Corporation (SMC), Surat Urban Development Authority (SUDA), State pollution Control Board (SPCB), Gujarat Urban Development Company Ltd, Surat Climate Change Trust, Gujarat State Road Transport Corporation (GSRTC), Surat etc. AFD and KFW are defined as lenders. The community/ associations include Project Affected People (PAP), Residential Welfare Associations (RWA), Surat Builders Association (SBA), CREDAI, Surat Diamond Associations (SDA), Surat Diamond Bourse (SDB), Surat Textile Traders Associations (STTA), APMC, Surat, Surat Chartered Accounts Associations (SCAA), Surat Doctors Associations (SDA) etc. A separate Stakeholder Engagement Plan (SEP) has been proposed for Surat Metro Rail Project. Consultation with secondary stakeholders will be organised by the project proponent and their views, opinions and concerns will be recorded and incorporated in the RAP.

4.3 Consultation in the Project Public consultations were arranged at the stage of project preparation to ensure peoples’ participation in the planning phase of this project and to treat public consultation and participation as a continuous two way process beneficial in projecting planning and implementation. Aiming at promotion of public understanding and fruitful solutions of developmental problems such as local needs and problem and prospects of resettlement, various sections of affected persons and other stakeholders were consulted through community meetings, focus group discussions and individual interviews. Consultations will also be carried out during the implementation, monitoring and evaluation stage. Concerns, views and suggestions expressed by the participants during these consultations have been presented in summary of consultations in Table 4.1.

4.4 Methods of Consultation Preliminary public consultations and discussions were facilitated by RITES study team through community meetings with Project Affected Persons (PAPs) as well as general public and group discussions at identified station and surrounding locations in Surat. The local investigators were provided training about how to carry out the consultations while ensuring people’s participations and focusing on the major issues with various kinds of stakeholders.

The consultation process involved various sections of affected persons such as traders, shop owners, residents, squatters, kiosks, student group and other inhabitants. 59 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report The following methods were adopted for conducting public consultation:  Public meetings/consultations  Focus Group Discussions (FGD) with different groups of affected people including residential groups, traders, shop keepers and slum dwellers (squatters).  Discussions and interviews with key informants

Before the commencement of the consultations, the participants were informed in details about the proposed Metro Rail project. During public consultations, issues related to relocation option, livelihood opportunity, shifting allowance, transportation facility, impact on women, project awareness and benefit of youths, were discussed. The participants across all the project location expressed similar opinion or suggestion responding to the issues discussed during consultations. The Resettlement Action Plan (RAP) addresses all issues raised during public consultation and recommends institutional strengthening measures as well. Walk-through informal group consultation at station locations and other nearby locations was conducted involving different people including residents, traders, shop keepers and slum dwellers who are likely to be affected as well as non-affected people.

4.5 Scope of Consultation and Issues All the survey and consultation meetings were organized with free and prior information to the affected persons and participants. Women members of the survey team assisted women to present their views on their particular concerns. During the consultation process efforts were made by the survey teams to:

 Ascertain the views of the affected persons, with reference to Surat Metro Rail Project and minimization of impacts;  Understand views of the people and community on land acquisition, resettlement issues and rehabilitation options;  Identify and assess the major socio-economic characteristics of the people to enable effective planning and implementation;  Obtain opinion of the community on issues related to the impacts on community property and relocation of the same;  Examine affected persons’ opinion on problems and prospects of transport related issues;  Identify people's expectations from project and their absorbing capacity;

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report  Finally, to establish an understanding for identification of overall developmental goals and benefits of the project.

4.6 Summary of Public Consultation The summary of public consultation is given in Table 4.1.

Table 4:1 Summary of Public Consultation Place & Type Date& No of Issues Suggestion/opinion of Time participants Respondents

Location-1 13.08.2019 12 Relocation  It will become a compulsion Option to relocate if the government asks for it.  If the houses get relocated, it Althan 10:30 A.M will have an impact on the Tenament profession, transport issues, child’s education and it will

also affect social relations. Male Group This will lead to increase in expenditure. Livelihood  The proposed project may Opportunity lead to unemployment to The Drivers auto and taxi drivers. and  Loss of jobs will lead to Watchman troubles in finding a new job, Supervisors and transport charges will keep on increasing. Group  If the house is relocated, it will cause issues regarding the person’s occupation. Child’s education as well as travel costs.  Initially it will be a challenge for people, it will take a while for them to adapt. Shifting  SMC should provide a space Allowance for residency purposes as well as business purposes.  Compensation shall be given in accordance to the cost of the place concerned and not according to the government rates.  The person whose house is being relocated should be taken special care. The family

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type Date& No of Issues Suggestion/opinion of Time participants Respondents

concerned should be getting enough money to survive and carry on their lives. Transportati  Travelling in an auto will help on Facility people to save time.  Pass system in metro trains will save money of passengers who will travel every day. Women  A train coach should be Empowerm reserved for women in order ent to avoid harassment. Women living in long distances will also be able to travel quickly. The metro train will be helpful for working women as well.  Women will have to be punctual about the train timings to avoid any waste of time. Awareness  There is awareness due to about newspaper access. Project  Faster the city, better it is. Lives of people will gain acceleration, similar to the fast lives of people in Mumbai. Benefits of  The youths can travel from Youth one place to other in very less time, and that will help them to dedicate more time in their jobs. For diamond workers it is going to be easy for transportation.  Shops can be opened early.  Youngsters who have no knowledge will have negligible benefits.  The issue of unemployment can be solved to some extent due to metro rail development.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Figure 4:1: Public Consultation at Proposed Althan Tenament Station

Place & Type Date& Time Number of Issues Suggestion/opinion of participants Respondents

Location-2 13.08.2019 12 Relocation  Once a business is established in an Option area, it might get difficult to establish it again in another area. Livelihood  Auto rickshaw drivers will have D Mart 14.00P.M Opportunity income issues. This is because Shopping people will use BRTS and it will Mall decrease the amount of people travelling by an auto. After metro development, rickshaw passengers will decrease greatly. Male Group  The business class will get benefited.  Auto drivers may find it difficult to find passengers.  Metro project will benefit The Auto everyone. Driver and  Less educated people will also Shop Owners manage to get jobs in metro project. Shifting  If a shop is relocated, money or Allowance land should be provided to whoever is concerned. Transportati  Travel would be easier and time on Facility will be saved.  City accidents could be avoided.  Unemployment issues will be resolved and more people will get jobs.  The number of auto service will decrease in the city.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type Date& Time Number of Issues Suggestion/opinion of participants Respondents

Women  Transport for jobs and occupational Empowerme purposes will be an advantage. nt  Safety of women even at night will increase, which will allow women to work at night. Awareness  People are aware about project. about People are eager to experience the project positive changes that will exist after metro rail becomes functional.  If People come from other states for work, then the slums will increase in the area.  Theft cases in metro stations may increase.  Due to the metro, business class people will have troubles parking their vehicles and the parking cost will increase. Benefits of  Due to the proposed project land youth price according to the area will increase for people who want to begin a business.  The youths will be able to find new jobs.

Place & Type Date& Time Number of Issues Suggestion/opinion of participants Respondents

Location-3 16.08.2019 12 Relocation  Our Slum is located near to SMC and railway track ground.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type Date& Time Number of Issues Suggestion/opinion of participants Respondents

Option Already a court case is going on. We also have received Railway 15.00 P.M notice from SMC to vacant Station Road this place. Ambikanagar  Our relatives living in Kosad and Biswas under smart city have been relocated out of the city, where they do not Female Group find work; the cost is high, the boys having difficulty in

studying.  The There is no place in Surat city that can accommodate so Residential many people. (Slam Area)  Relocation option does not provide basic infrastructure to people. So, there are a lot of problems with living standards and business opportunities. Livelihood  Labour work will be available, Opportuni but the company might get ty workers from sources outside due to inefficiency of workers.  Business class people will be benefited.  Jobs in the metro stations will increase Shifting  People would not want Allowance money, but they need a house in the same area to avoid inconveniences.  If they get money, the money might get used in daily expenses and in roaming around.  If the money is provided then it should be paid according to the price of the local area and not according the district price. Facility of  Transport facilities will be Transport utilized when they are made available to the people and 65 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type Date& Time Number of Issues Suggestion/opinion of participants Respondents

ation lesser costs will make it more public-friendly.  It will be easier to reach to work destinations.  Poor people staying in squatters will get affected gradually.  The cleanliness shall be taken care of. Women  The respondents said that Empower they walk to their work ment locations as they cannot afford other modes of transport.  Women working far from home will get benefited.  Increased safety will provide relief to women.  If metro officials allow us to sell items which include food items, articles etc, it will be our source of income. Awarenes  We knew it, as we have heard s about it from other people. project  It is good for the city, but houses of poor people like us will get relocated and our business will shut down. We will have to find new jobs. Sanitation  The respondents said that and they do not have sanitation facility but they have Electricity electricity connection which is illegal. Benefits of  We are poor and our children youth are uneducated. The project might not benefit our children  During the construction of the project the labour work should not be outsourced. Note  Under Smart city scheme, we have received a notice from Surat Municipal Corporation in

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type Date& Time Number of Issues Suggestion/opinion of participants Respondents

2014 to vacate the place but we are not ready to relocate. Therefore, there is a stay order served by the high court and the case is still going on.  Few huts are located in SMC and railway land.

Figure 4:2: Public Consultation at Railway Station Road,Ambikanagar

Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents

Location-4 16.08.2019 14 Relocation  We are not ready to shift Option to another place.  When the metro rail develops, our huts will be Railway 16.00 P.M destroyed. We will need Station Road places to live, jobs to help Ambikanagar us sustain our life.  If we get a place in another area, it should be a good location where Mixed Group living and working are both accessible. Livelihood  Due to metro rail small The Opportunity freelance businesses will Residential flourish. People who sell snacks or water bottles will have another area

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents

(Slum Area) where they can sell and earn money.  Auto drivers and poor people might have to face some troubles. Shifting  If our houses get Allowance acquired, we would need new houses. We do not want money.  We should receive shifting allowance based on market price. Facility of  Lots of passengers will be Transportati able to travel at the same on time after metro gets functional.  We will be able to reach our job locations faster.  City life will get better increased job opportunities. Women  Working women will save Empowerme their time. nt  If their houses are located too far then there will be wastage of time and increased stress and tension.  Reaching home early to take care of the kids will be difficult.  If there is relocation of the house, it will be difficult to take care of the house. It will also be troublesome to manage school timings of the kids. Awareness  We heard of bullet train, about but not heard of metro project train.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents

Benefits of  The boys might get job youth opportunity. We work for the retail shop keepers. Due to the proposed project, we will not get work. The other people in our area will be doing business with the contractors like water bottle business, food packets etc.  Neither we nor our boys will get work in the metro project.

Figure 4:3: Public Consultation at Railway Station, Ambikanagar

Place & Type of Date & Number of Issues Suggestion/opinion Respondents Time participants

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type of Date & Number of Issues Suggestion/opinion Respondents Time participants

Location-5 19.08.2019 14 Relocation  The respondents said that Option they are ready to be Railway Station 11.00 A.M relocated by the Road Milan government due to the Nagar, Sumul proposed project. dairy road  The R & R site must be a

place where they can get Female Group income opportunities and The Residential can access the other basic (Slam Area) facilities like school, sanitation and drinking water facility.

 It will be heartbreaking for us if we are asked to leave though out community is not likely to get affected.

Livelihood  Sisters who want to move Opportunity out of the area for employment will be benefited because time will be saved, and new opportunities will be available for labour or workers.

 They clearly believe that it is not possible for the youths of their community to get employment during implementation of the metro project as it is very clear that politics plays a vital role in such projects.  The qualified youths of Surat may find jobs in this project but it does not seem possible for the youths of our community.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type of Date & Number of Issues Suggestion/opinion Respondents Time participants

Shifting  Talking about R & R Allowance option the respondents reported that they would prefer land for loss due to the proposed project.

Facility of  We will be able to travel Transportat in the metro when we ion must go out somewhere, but not every day.  We will be able to save time while moving from one place to another.

Women  The metro train will be Empowerm good for the educated ent and other women in the city. Separate coach for women would be needed. The coaches of the train shall be interconnected. During rush time passengers can move from one coach to another.

 The metro project will bring increased job opportunities for women. The educated women who aspire to work in the city will be benefited. The metro train will also be available all the time.

Awareness  They know about the about metro project. project

Sanitation  They do not have & Electricity sanitation facility, but Facility they have electricity connection.

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Benefits of  The youths from our youth community might not get job opportunity in the proposed project due to internal politics. The other youths of Surat may get job opportunities, but it does not seem possible for the young belonging to our community.

Figure 4:4: Public Consultation at Milan Nagar, Sumul Diary Road

Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents

Location-6 19.08.2019 12 Relocation  Where we will go if we get Option you out of here?  Under Smart City Scheme we were given notice by Railway 12.00 P.M Surat Municipal Station Road Corporation to vacate the Milan Nagar, place. Sumul Dairy  While staying in railway Road ground, we cannot ask SMC to relocate us under Smart City scheme.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents

Livelihood  The business class people Opportunity will get most of the benefit Male Group out of the proposed project.

The Residential  They do not want shifting allowance. They would (Slam Area) Shifting want house for house if Allowance required.

Facility of  If we are forced to rent a Transportation house, we should find it in the same settlement.  We should give money as per the demand of the government.  The poor will not make any difference because they are not going to use it.  Traffic Load will be reduced by 5 %.  The city should be smarter than it is now.  The project would be good because the traffic is increasing in the city, so metro is essential.

Women  The women of our Empowerment community may not be able to afford the cost while travelling in metro.  Our women will find it safe to travel in metro and travel cost should not be high.  While travelling in metro the sisters will be able to come home soon after work. We would not have to face traffic in the city.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents

Awareness  We are not aware about about project the proposed project.

Benefits of  No special benefits for youth youths. The working-class will shall be used as a paid labour during the construction of the project.

Figure 4:5: Public Consultation at Milan Nagar, Sumul Diary Road

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Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents

Location-7 19.08.2019 13 Relocation  If we find a place, we will Option go somewhere else.

Livelihood  Business will grow up. Roopali Circle 16.00 P.M Opportunity  People will get jobs.  If travelling time is saved, more time will be available. Male Group  People will find a new place to de retail business like lari/kiosk business.

The Shop Keepers and Shifting  Do not know if the employee Allowance government will provide Group compensation.  There is space should be available.  If given money, that should be compensated according to the market value of that area. Facility of  Surat will be famous. Transportati  Metro is needed due to on traffic. Traffic will be reduced. So, the Congestion will decrease. Women  The male respondents said Empowerme that Surat is a safe city for nt women.  Surat retail workers will get new work place so the retail employment for women/sisters will increase.  There will be a lot of work for Surat’s sisters, as working women can easily go to work.  Women will be able to travel comfortably. Awareness  Heard, but do not know when the project will start. 75 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents

about We do not know the route. project

Sanitation We do have sanitation and and electricity facility. Electricity

Benefits of  Youths will find youth employment.  Youth shall get benefit of Metro pass.  The educated and qualified youths will get the job.  Outsiders should not be hired for metro work; the youth of Surat and the youth of the surrounding villages should be hired n priority. Remarks  In Surat, there should be enough coaches available in the metro train.

Figure 4:6: Public Consultation at Roopali Circle

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents

Location-8 20.08.2019 12 Relocation  We are ready to be Option relocated.

Livelihood  Employment will be Sosiyo Circle, 11.00 A.M Opportunity available, but people do not Majura Get know how to get it.  It will be very useful for the employer, easy to travel and easy to pass, will save Male Group money, save the cost of the car.  The businessman will not The Shop use metro train. They will Keepers and use their personal vehicles. employee Shifting  In Surat there is a problem of business space, businessman Group Allowance people will get business space, but we know that such good things will not happen to us.  The government will give the space, money, but it will take a few years of hard work to set up the business.  Good space should be provided. Facility of  People in Surat are always Transportation ready to innovate.  Save time, reduce the use of your car. Women  Sisters going to work every Empowerment day in Surat will get benefit.  Sisters are also safe in Gujarat. They will not have any problem. Awareness  They are aware about the about project project.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents

Benefits of  Youths from villages will youth come and work here.  Workers will be able to perform a rapid upgrade.  There is also a shortage of jobs, the proposed project may provide employment to youths.

Figure 4:7: Public Consultation at Sosyo Circle, Majura Gate

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type Date & Time Number of Issues Suggestion/opinion of participants Respondents

Location-9 20.08.2019 12 Relocation  If there is a government Option rule, people have to vacate themselves.  People will give space, 13.00 P.M Aquarium but the government will Station have to give them compensation.

Mixed Group Livelihood  Unemployment Opportuni decreases. ty  Rickshaw business will The employee suffer. and Business  Business people will get Group benefit.  The Customers will move from place to place fast and business will be good. Shifting  Good if space against Allowance space.  If you give money, that shall be paid as per market price. Facility of  Traffic problems will be Transport lessened and Surat will be ation famous.  People will soon accept, as BRTS has adopted.  Traffic will be reduced; time may be saved. Women  Separate coach required Empower for women. ment  Working sisters will use it quickly.  Usually the last bus of BRTS is at 4 pm then there is no train available after 5.30 pm, the late arrivals will have trouble.  Sisters will use metro more if they get proper parking at metro stations. Awarenes  Do not know about

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type Date & Time Number of Issues Suggestion/opinion of participants Respondents

s about metro, but It is a good project project.  There is no much space available in the city, so metro is not needed.  Connectivity with each location is important even if it is metro train. Benefits of  Job opportunity will youth increase.  College students will find it helpful.

Figure 4:8: Public Consultation at Aquarium

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents

Location-10 21.08.2019 12 Relocation  If the house gets acquired Option then another house shall be provided. But, in the beginning, there will be Chaupati 11.30 A.M problems. . (Female) Livelihood  The employment and Opportuni business of the brothers ty will increase but it may take years. The  The labourers should get Residential, job during construction of Shop Keepers the project. and Shifting  The businessman should Allowance either get good money if employee their shop gets acquired. Group  If the house is damaged, the builder on our side gives a lot of money to the people who buy house in some other society, but they do not find a good place to stay in the city.

Facility of  The number of vehicles will Transport slow down. ation  If all use metro then traffic in Surat will be reduced.  Time will be saved if there is a special road like BRTS.  Can be comfortably restored, all will have a place to sit. Women  Sisters work very hard in Empower Surat; they will get ment comfortable commuting.  Separate compartment should be kept for sisters in metro train.  If night is on, sisters can work at night and come home safe.  Sister can go to work in peace. At present we must 81 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents

switch to two busses. It is bit difficult to use public transport.  Sisters from another area will be able to roam around.  The sisters faces a lot of trouble to board a bus. In the shuttle, faces crowd pushing, punching, stealing wallets, etc which is very difficult for them to handle. Awarenes  Do not know about the s about metro project. project

Benefits of  Young people will get youth benefit to reach to work stations. Number of vehicles will decrease.  Job and business will grow.  Youths will get job opportunity.

Figure 4:9: Public Consultation at Chopati

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents

Location-11 21.08.2019 6 Relocation  Ready to co-operate for Option the development of the city.  The relocation place Majura Gate 15.00 P.M should have access to income. Otherwise it is of no use.  It takes 3 to 5 years to set up a business. . Male Group Livelihood  People shall get jobs in Opportunity the metro.  New businesses will be started around the The stations. Residential,  People will be able to Shop Keepers reach to their shops or and Business business place faster. Group As a result business will increase. Shifting  If the shop gets Allowance acquired then compensation must be provided. The government does not provide satisfactory compensation. Facility of  Traffic and pollution Transportati will be reduced in the on city.  Convenient travelling.  If the metro stations are planned near to residential areas or marketplace then it would be helpful and easy to access.  We would not need to bring a bike or car so that petrol/ diesel will be saved.  Lower metro fares will make travel easier. Women  It would be easy going

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Empowerme to work and lot of time nt will be saved.  We are looking forward to the metro facility.  We can come back home early and can take care of children.  The sisters must save the train time otherwise it will be a waste of time. Awareness  We heard about the about project but do not project know when it will start.  It going to be a good project for the city.  Surat people do not have the practice of walking like the people of Mumbai, so those who must walk to the station will have trouble initially. Benefits of  Educated youths will youth get job opportunities.  They will get paid work  Parents would not have to worry of transportation for their children.

Figure 4:10: Public Consultation at Majura Gate

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents

Location-12 21.08.2019 9 Relocation  SMC will find it difficult Option to relocate business and shop owners.  Businesses man would 17.30 P.M Udhana not be ready for Darwaja acquisition if they are not satisfied.

Livelihood  In the area where the Mix Group Opportunity metro passes, employment will increase, new businesses will grow. The  People will be able to Residential, work for faster Shop Keepers business growth. and Business  We feel that the unemployment rate Group among youths in Surat will decrease.  Women will get more jobs; the proportion of working women will increase.  Unemployed youths will find work in the metro project.  Employment will go up, people’s business will face loss in the beginning, but later business will increase. Youths will get employment.  Youth will be able to find jobs and move from one area to another for work. Shifting  The shopkeepers Allowance should get the shop within the area near to the same market. Otherwise, the money and time spent setting up the business will be 85 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents

affected. As a result the business will not be profitable.  People do not need money in Surat but they need space to stay. Though space is not available. Facility of  People will reduce the Transportati use of car after metro on comes in. So, the traffic and congestion will be less.  The transportation is becoming more and more slowly for business, people’s business will increase after the introduction of metro.  People will travel, take advantage for smooth travelling. Connectivity will develop in the city. Women  Women will get more Empowerme jobs; the proportion of nt working women will increase.  Metro is very good for sisters; sisters can go to work comfortably but metro should be available in all areas.  Sisters would not have to take rickshaws at night.  Sisters will be able to travel comfortably in the metro. Their safety will be maintained.  It will not be stressful for girls in the metro to go to college on a regular basis. 86 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents

Awareness  They know that metro about is about to be project Launched in the city. They do not know what is going to happen in their area. Benefits of  Unemployed youths youth will find work in the metro.  Along with increased business opportunity after the introduction of metro the employment opportunities of youths may rise.

Figure 4:11: Public Consultation at Udhana Darwaja

4.7 Major Findings of Public Consultation It is important to mention that the public consultation has been conducted with both types of respondents either directly or indirectly affected due the proposed metro rail project in Surat city. Major social issue like relocation, livelihood opportunity, shifting allowance, women empowerment, awareness about project and benefits of the project for youths were discussed during consultation.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Relocation Option: While talking about relocation options, the respondents have actively expressed their opinions about this issue of relocation. The respondents from slum communities located near to Surat railway station reported that they do not like to relocate. They are availing the other basic facilities along with source of income to feed themselves in the present location. Under Smart City scheme they have received notice from Surat Municipal Corporation to vacate the place. In places like Althan Tenament, Roopali Canal, Majura Gate and Athwa Chaupati the respondents said that the families shall be relocated by the government if it requires for the development of the metro rail project. They further added that the people should be relocated to such places where they can be able to access the basic facilities like school, hospital, local market along with source of income. They also added that the business class people will not find it difficult to relocate themselves as they have lot of resources. It was also discussed that the local government authorities should be sensitive and have an integrated plan for relocation of the project affected households.

A community consultation meeting was conducted on 16th August, 2019 by Development Quest Foundation (DQF) team under the supervision of Ms.Hetal Shah in Ambikanagar slum community. The slum is located on the land which belongs to railway authority. During consultation people reported

that they have been served a notice by Surat Distance of Ambikanagarslum( marked in Municipal Corporation in 2014 under Smart yellow) from proposed Metro alignment City schemes to vacant the place. They further said that a court case was going on. It is important to mention that the slum is located about 100 meter away from the proposed metro rail alignment (see the picture). Therefore it does not fall in the proposed metro project site. So, the issue which was raised by the people in Ambikanagar slum is not relevant to the proposed metro rail project.

Livelihood Opportunity: During public consultation, both positive and negative aspects of livelihood opportunity have been discussed. It was observed that livelihood opportunity is very much connected with relocation option. Majority of respondents reported that due to land acquisition and loss of shops in market locations like Labheshwar Chowk, Maskati hospital, Majura Gate the people will lose their income opportunities. They further said that the auto rickshaw drivers, rickshaw pullers will be

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report affected due to loss of income after the introduction of metro train service in the city. It will be difficult for poor people to survive themselves whose shops are affected. In Udhana Darwaja, the respondents reported that it would be difficult for Surat Municipal Corporation (SMC) to relocate the shop keepers and other business men. At the same time the other group of respondents reported that the proposed metro rail project will lead to diverse ways of livelihood opportunities for them. Surat is known for its vibrant textile markets across the country and the proposed metro project will enlarge the growth of the local as well as textile market which in turn will benefit to all kinds shop keepers, merchant as well as business class. They further added that the daily wage labourers shall get job opportunity during the construction of the project. It is also reported that the qualified persons will get employment opportunities during operation of the metro project. Furthermore, it will also create an opportunity for the poor people to open a shop and small businesses near to the metro stations. Shifting Allowance: During public consultations in slum areas the people reported that they do not want shifting allowance as they do not want to relocate from the present location. Majorly people reported that as a part of compensation they do not want money, but they want land for loss of land, house for house and shop for shop. They further said that money is not going to be a sustainable solution for loss of land, house and shop. At the same time another group of respondents claimed that they would opt for shifting allowance, but it shall be paid considering the local market or government price and the price should be on a higher side as well as satisfactory to them. Transportation Facility: It can be said that the major outcome of the proposed metro rail project would be more convenient and integrated transport facility in Surat city. Irrespective of places majority of the respondents accepted that after the introduction of the metro train facility there would be an efficient and effective transport facility in the city. The metro train will save fuel, reduce traffic, pollution and road accidents. Some of the respondents said that presently the city is experiencing lot of traffic in the city particularly in the local market and textile marketplaces though the city is having maximum number of over bridges. Some of the respondents expressed a different angel about transport facility. They reported that earlier the people in Surat have taken time to adopt BRTS (Bus Rapid Transit System) facility therefore it may take time to adopt with metro train system. The metro fare may be a concern for the people. The traffic problem during the construction of the proposed project will be a major challenge for the whole city. The auto drivers and other private vehicle owners reported that they might lose income after the introduction of metro train facility. Women Empowerment: The proposed metro rail project is going to add a lot of scope, accessibility, safety, mobility and confidence for the development as well as

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report empowerment of women in a much broader perspective. The poor women from the slum communities are looking into this metro project as a source of their livelihood. They said that they would like to sell flowers, water bottles and other packaged food at the metro stations if they get permission from the metro development authority. The women respondents said that the metro train facility will be very helpful for the working women. While travelling in metro they will be able to save lot of time and can go back home soon and take care of their children and the family. They also said that they can work till late in the evening without worrying for the last bus to catch. They further said the availability of metro train facility will enlarge their scope of getting jobs. They also shared that as a woman they face lot of difficulties while using public transport facility and metro train will be a safe mode of transport for them. Women in the city demanded a separate coach reserved for women in the train. Awareness about the Project: In a different perspective it can be said that the public consultation itself played an important role to make the people aware about the proposed metro rail project. Majority of the people said that they have heard about the project but they do not have information about the two corridors. In the slum communities the people said that they heard about Bullet train but not metro train. Few people said that they came to know about the metro project from the newspaper and other government officials. In Althan Tenament the respondents stated, “Faster the city, better it is”. Few respondents in Aquarium did not feel that the project is viable in the city of Surat due to lack of public space. Moreover, the people said that in future they should be informed, consulted and their opinions and suggestions shall be taken into consideration during the implementation of the metro project. Benefits of Youths: The proposed project will play a significant role for the development of youth groups in terms of education, better transport, employment job opportunities. The youth respondents said that it will be easy for them to commute to places for coaching, college, local market and workstations. During consultation in slum communities people responded that the uneducated youths from their communities will find it difficult to get a job during operation but they may get engaged in labour work during construction of the metro project. They also believed that the contractors and local party may play a crucial role during the construction of the project though they are hopeful to get the labour work. The local labours and people from surrounding villages shall be hired during the construction of the project. The workers from other states shall not be given work or other employment opportunities. During the consultation, the youth groups found to be very enthusiastic because they feel that the proposed project will bring a lot of employment opportunities for them considering their qualification and skills. Some of the respondents in Majura Gate reported that it

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report would be easy for the diamond workers to travel and reach to workstations. Finally, the proposed project will create sustainable job opportunities for youths.

4.8 Information Disclosure and Consultation During social survey, meetings and focus group discussions were conducted to get wider public input from the primary and secondary stakeholders. The roadside communities, particularly the affected small business enterprises, took tremendous interests in the meetings. This consultative approach led to identification of a range of issues related to land acquisition, compensation, job opportunity for affected people, women empowerment, transport facilities, road improvements before construction of metro corridors, reducing disruption of livelihoods and improved design for roadside amenities/services for the travelling public. Most importantly, the affected communities strongly felt a sense of participation in the decision-making process. Information disclosure is persuaded for effective implementation and timely execution of RAP. For benefits of PAPs and community in general SIA including RAP report will be disclosed by implementing agency(IA) and will be available to the local residents at all times for perusal and photocopying of the same will also be permitted. Disclosure of the SIA report will be informed to the public through announcements on the local daily newspapers in Gujarati and Hindi through stakeholder consultations. During project implementation, Social Management Unit (SMU) of IA shall provide information related to entitlement policy and various options to the PAPs and community through its Public Information Centre (PIC).SMU will prepare an information brochure in local language, i.e., Gujarati and Hindi, explaining the RAP, the entitlements and the implementation schedule. The RAP is required to be disclosed to the affected persons and other stakeholders.

4.9 Community Participation during Project Implementation The effectiveness of the RAP is directly related to the degree of continuing involvement of those affected by the project. Several additional rounds of consultations with PAPs will be required during RAP implementation. Consultations during resettlement plan implementation shall involve disclosure of information, offer and choice of options if any. Another round of consultation shall occur when compensation and assistance are provided and actual resettlement start. The following set of activities will be undertaken for effective implementation of the plan: a) SMU, GMRC will conduct information dissemination sessions in the project area and solicit the help of the local community/ leaders and encourage the participation of the PAP’s in RAP implementation. 91 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report b) Consultation and focus group discussions will be conducted at the affected areas with the vulnerable groups like women, families of BPL, Scheduled Castes and Scheduled Tribes to ensure that the vulnerable groups understand the process and their needs are specifically taken into consideration. c) SMU, GMRC with the help of NGO will organize public meetings, and will appraise the communities about the progress of RAP implementation. Regular update of the program of resettlement component of the project will be placed for public display at the project offices. d) SMU and field offices will maintain an ongoing interaction with PAPs to identify problems and undertake remedial measures.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 5 LEGAL FRAMEWORK

5.1 Background This chapter discusses about the existing law and regulations of the country and state those are applicable to the proposed Surat Metro Rail project (Phase-I). In addition, World Bank’s Environmental and Social Framework, 2017 is adopted since loan from AFD and KFW is being considered by the Government of India and Government of Gujarat for the implementation of the project. It is important to analyse the Acts and Policies to understand the legalities and procedure in implementing project and to identify the gaps and area where there is a need for strengthening to comply with the World Bank’s safeguard policies and requirement.

Therefore, the legal framework of the country in which the proposed Surat metro rail project will be implemented with respect to social issues as well as World Bank’s social safeguard policies has been summarised in this chapter. Also, Gaps between World Bank ESF (ESS5) and Applicable National Law and Gap Filling Measures are discussed in this chapter.

5.2 Applicable Laws and Policies The applicable laws and policies on land acquisition, rehabilitation and resettlement for the proposed Surat Metro Project (Phase-I) are as follows:

1. Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (RFCTLARR) Act, 2013. 2. Government of Gujarat, Revenue Department Resolution No.LAO 22-2014/54/5- Declaration of Consent award under section 23A 3. Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (Gujarat Amendment) Act,2016 4. Other applicable laws 5. World Bank’s Social Safeguard Policies

5.2.1 Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (RFCTLARR Act, 2013)

RFCTLARR Act, 2013 is a Central Act to ensure humane, participative, informed and transparent process for land acquisition for industrialisation, development of essential infrastructural facilities and urbanisation with the least disturbances to the owners of the land and other affected households and provide just and fair compensation to the affected households whose land has been acquired or proposed to be acquired or affected by such acquisition and make adequate provisions for such affected persons for their rehabilitation and resettlement.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Chapter IV, Section 11 states that ‘whenever it appears to the appropriate government that land in any area is required or likely to required for any public purpose, a notification to that effect along with details of land to be acquired shall be published in the official Gazette, two daily news papers, uploaded on the website of appropriate government and in the affected areas to all the persons affected’. Prior to acquisition Section 4 of the Act mandates conduct of a Social Impact Assessment study of the affected area to study the impacts likely to have on various components such as livelihood of affected households, public and communities properties, assets and infrastructure particularly road, public transport. Similarly, where land is acquired, fair compensation shall be paid promptly to all persons affected in accordance with section 28, 29 and 30 of the Act. A copy of the RFCTLARR Act, 2013 is placed at (Annexure-5.1).

Key Features of RFCTLARR Act 2013:

The act puts in place the rules for granting compensation, rehabilitation and resettlement to the affected persons. The law makes sure that:  The affected persons get fair compensation when their land is taken away.  Transparency is brought in the process of land acquisition.  Adequate provisions are made for rehabilitation of the affected people.  The affected households are least disturbed.  Local self-Government including the gram sabhas are consulted in the process of land acquisition. This act is applicable for a public purpose:  Government acquires the land for its own use.  Government acquires the land for the use of public sector companies (PSU)  Government acquires the land for ultimate purpose of transferring it to private partners. Public purpose:

Public purpose includes the following:  Strategic use by the armed forces, paramilitary, state police for national security.  Infrastructure projects except private hospitals, private education institutions and private hotels.  Projects related to industrial corridors, mining, national investment and manufacturing zone, sports, healthcare, tourism and space programs.  Housing projects for income groups specified by Government projects planned for development of village sites, residential areas for lower income groups in urban areas. 94 | P a g e

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A brief on the stages of Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (RFCTLARR) Act, 2013 is given in Table 5.1

Table 5:1 Stages of LARR Act 2013 STAGE TITLE DESCRIPTION 1 SIA study by The process of land acquisition starts with the Government preparation of Social Impact Assessment Study. Whenever Government intends to acquire land for a public purpose, it shall consult the concerned Gram Sabha, Panchayat, Municipality or Municipal Corporation and then carry out a Social Impact Assessment study in consultation with them. When and how this consultation will take place, is defined by the Government via notification. Such notification will be brought out in local language and will be made available to the Panchayat, Municipality or Municipal Corporation and the offices of District Collector and SDM. It will be published in the local media and will be uploaded on relevant website of the government. The act mandates the Government to ensure that adequate representation has been given to the representatives of Panchayat, Gram Sabha, Municipality or Municipal Corporation while conducting such SIA study. This study has to be finished in 6 months’ time.

After the SIA has been finished, the Government would prepare Social Impact Management Plan. This plan would list all that would be needed to ameliorate the impacts caused by the land acquisition. The SIA includes a public hearing in the affected area.

The report of the SIA is made public and is made available to local Government offices. 2 Appraisal of Once the SIA study is over and its report is ready, the SIA Government will refer this report to an independent multi-disciplinary Expert Group. This expert group has to be constituted by the government. This expert group has representatives as follows:

 Two non-official social scientists.  Two representatives of the local self-Government (i.e.) Panchayat, Gram Sabha, Municipality or Municipal Corporation.  Two rehabilitation experts and  One technical expert.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report STAGE TITLE DESCRIPTION The chairperson of this expert group will be the person nominated from any of the above members. This group will study the SIA report. If this group finds that the project does not serve any public purpose or the social costs and adverse social impacts of the project outweigh the potential benefits, they will recommend so within 2 months’ time. Once it is done, no acquisition can take place and the entire process is abandoned. However, irrespective of Expert Groups recommendations, the Government can acquire the land.

The Government would need to record in writing that: 1. The economic benefits of the project as indicated in DPR. 2. Whether land acquisition is being proposed on a minimum requirement basis or not. 3. Whether there are no other less displacing options available. 3 Notification After the above two stages are complete, the and Government would put in place a preliminary Acquisition notification in which it would publish the details of the land proposed to be acquired. This notification will be made accessible in local area via various media. The local governments are informed about this notification. Once the notification is published, no project affected person can sell any land or make any other land related transactions. The officers are empowered to enter upon and survey and take levels of any land in the area. The Collector, the Administrator for Rehabilitation and Resettlement shall conduct a survey and undertake a census of the affected households. A draft Rehabilitation and Resettlement scheme is prepared by the Commissioner of the Rehabilitation and Resettlement. The details of this scheme are made available to local public via various media. 4 Rehabilitation After the land acquisition is over, the collector shall pass and Rehabilitation and Resettlement Awards for each Resettlement affected family. This award will comprise: Awards  Amount payable to a family.  Bank account number of the person to whom the amount is transferred.  Particulars of the house site and house to be allotted in case of displacement.  Particulars of land allotted to the displaced households.  Particulars of one time subsistence allowance and transportation allowance in case of displaced 96 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report STAGE TITLE DESCRIPTION households.  Other such payments and allowances as per the act.  Particulars of annuity and other entitlements to be provided.

Computation of compensation as per First Schedule of RFCTLARR Act 2013: The compensation for land acquisition is determined by the Collector and awarded by him to the land owner within two years from the date of publication of the declaration of acquisition. The process of determination of compensation is given below.

1. Market value* of the land.

2. Value of the assets attached to land: Building/Trees/Wells/Crop etc., as valued by relevant Govt. Authority;

3. Solatium: 100% of the compensation

4. In addition to the market value, an amount at the rate of 12% per annum from the date of notification to the date of award or to the date of taking possession of land

and

Computation of compensation as per Second Schedule of the RFCTLARR, Act 2013:

5. Provisionof housing units in case of displacement  If the house is lost in rural areas, a constructed house shall be provided as per the Indira AwasYojna.  If the house is lost in urban areas, a constructed house shall be provided which will not be less than 36.5sq.mts. (houses provided if necessary, might be in multi-storeyed building complexes) The benefits above shall be extended to any project affected family which has been residing in the area continuously for a period of not less than 3 years preceding the date of notification.  If any Project Affected Family opts not to take the house offered, shall get one time financial

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report STAGE TITLE DESCRIPTION assistance for house construction, which shall not be less than Rs.1,50,000/-

6. Offer for developed land In case the land acquired for urbanisation purpose, 20% of the developed land will be reserved and offered to land owning Project Affected Households, in proportion to the area of their land acquired and at a price equal to the cost of acquisition and the cost of development. - If in case the project affected family owning the land wishes to avail this offer, an equivalent amount will be deducted from the land acquisition compensation package payable to it.

7. Choice of annuity or employment  After suitable training and skill development in the required field, provision for employment at a rate not lower than the minimum wages, at least one member of the project affected family is arranged a job in such project as may be required (or)  One-time payment of Rs.5,00,000/- per project affected family.  Annuity policy that shall pay not less than Rs.2,000/- per month per family for 20 years, with appropriate indexation to the consumer price index for agricultural labourers.

8. Subsistence grant for displaced households for 1 Year  Monthly subsistence allowance of about Rs.3000/- per month for a year from the date of award.

9. Transportation cost for displaced households  One-time financial assistance of Rs.50,000/-.

10. One time grant to artisans, small traders and others  One-time financial assistance, minimum of Rs.25,000/-. 11. One-time resettlement allowance  One-time Resettlement allowance of Rs.50,000/- only. Stamp duty and registration charges will be borne by Implementing Agency (Requiring Body)in case of new houses or sites. 98 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Based on RFCTLARR, Act 2013 under Section 26,

The collector shall adopt the following criteria in assessing and determining the market value of the land, namely:-

a. Market Value – if any, specified in the Indian Stamp Act, 1899 for the registration of sale deeds or agreements to sell, as the case may be, in the area, where the land is situated (or) b. The average sale price for similar type of land situated in the nearest village or nearest vicinity Whichever is higher: Provided that the date for determination of market value shall be date on which the notification has been issued under section 11.

Where the market value under sub-section (1) or sub-section (2) cannot be determined for the reason that- i. The land is situated in such area where transactions in land are restricted by or under any other law for the time being in force in that area or ii. The registered sale deeds or agreements to sell as mentioned in clause (a) of sub- section (1) for similar land are not available for the immediate preceding three years or iii. The market value has not been specified under the Indian Stamp Act, 1899 by the appropriate authority.

The state Government concerned shall specify the floor price or minimum price per unit area of the said land based on the price calculated in the manner specified in sub section (1) in respect of similar type of land situated in the immediate adjoining area provided that in case where the requiring body offers its share to the owners of the lands (whose land have been acquired) as a part of compensation, for acquisition of land, such shares in no case shall exceed 25% percent of the value so calculated under sub section (1, 2, 3) or the value is to be deductible in the value of the land.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 5.2.2 Government of Gujarat, Revenue Department Resolution No.LAO 22-2014/54/5-Declaration of Consent award under section 23A

The resolution deals with accord/incentive amount to be paid to land owners in Consent Award. As per the Act for the public interest, in order that the farmers agree and come forward to give their land, the 80% amount of estimated compensation should be given as immediate disbursement at the time of possession. Balance amount should be given immediately after completion of the legal process. An encouragement amount of 25% on market value should be given has been declared by the state government. As per this, the regular and consent award has to be paid for land.

Under Section 23-A only when following conditions are fulfilled it is considered as consent award.  Whenever the land owner gives the cost of land, in such cases written consent in the prescribed format.  At the time of taking possession of land 80% of compensation to be given in advance amount immediately.  Before declaring consent award, the acquiring body should give its consent in writing regarding the rates to be paid to land owner.  It is to be clearly mentioned in the agreement that the land owner who opts for consent award shall in no way be entitled to any additional compensation under any reference or file suit in court regarding same.  Consent award will not be possible for land which has ownership dispute.  The market cost of land should be as per the provisions of the new land acquisition Act, 2013 section 26. Market cost should not be unrealistic.  Acquiring body requires early possession should be clearly mentioned in the consent award with reasons.  The encouragement amount shall be paid one time only as 25% of the main amount and shall not be multiplied by any factor.  This resolution has been passed as per revenue department even number file and consent of finance department, Government of Gujarat dated 24/03/2018.

5.2.3 Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (Gujarat Amendment) Act, 2016

The Act came into force on 15th August 2016. Relevant sections of the said Act are discussed below:

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report  Section 10A of this Act deals with the exemption of SIA of an infrastructure project. The State Government may, in the public interest, by notification in the Official Gazette, exempt any of the following projects from the application of the provisions of Chapter II and Chapter III of this Act, which includes ”infrastructure projects including projects under public-private partnership where the ownership of land continues to vest with the government provided that the State Government shall, before the issue of notification, ensure the extent of land for the proposed acquisition is the bare minimum land required for such project.  Section 23(A) of the said Act deals with consent award.  Sub-section (1) of 23 (A)-Notwithstanding anything contained in section 23, if at any stage of the proceedings, the Collector is satisfied that all the persons interested in the land who appeared before him have agreed in writing on the matters to be included in the award of the Collector in the form prescribed by rules made by State Government, he may, without making further enquiry, make an award according to the terms of such agreement.  Sub-section (2) of Section 23 (A)-The determination of compensation for any land under sub-section (1) shall not in any way affect the determination of compensation in respect of their hands in the same locality or elsewhere in accordance with the other provisions of this Act.  Sub-section (3) of Section 23(A)- Notwithstanding anything contained in the Registration Act,1908, no agreement made under sub-section (1) shall be liable to registration under that Act.  Section 31A of the Act deals with “Payment of lump-sum amount by State Government for its linear nature project”. Notwithstanding anything contained in this Act, it shall be competent for the State Government to pay, wherever the land is to be acquired for its own use amounting to less than one hundred acres or whenever the land is to be acquired in case of projects which are linear in nature as referred to in proviso to sub-section (4) of section 10, as Rehabilitation and Resettlement cost, such lum sum amount equal to fifty percent of the amount of compensation as determined under section 27 to the affected households.

5.2.4 Other Applicable Laws

 Minimum Wages Act,1948  Contract Labour(Regulation and Abolition) Act, 1970  Contract Labour (Regulation and Abolition) Central Rules, 1971  The Bonded System (Abolition) Act, 1976

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report  Child Labour (Prohibition and Regulation) Act 1996 along with Rules,1988  Children (Pledging of Labour) Act,1933 (as amended in 2002)  The Building and Other Construction Workers Welfare Act, 1996  The Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act, 1995  The Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Rules, 1996  The Sexual Harassment of Women at Workplace Act, 2013

5.2.5 World Bank Social Safeguard Policies

The World Bank has Social Safeguard Policies to reduce or eliminate the adverse effects of development projects. Details are provided in the table below.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Table 5:2 Social Safeguard Policy of World Bank World Bank Safeguard Safeguard Objective Applicability Requirements Policies ESS5: Land The objective of this There will be need for Resettlement Acquisition, policy is to avoid or limited land acquisition Action Restrictions on Land minimize involuntary for certain project Plan in Use and Involuntary resettlement. corridors resulting in: consultation Resettlement Where involuntary relocation or loss of with the resettlement is shelter; loss of assets or community and unavoidable, it will be access to assets; loss of project minimized and income sources or authorities. appropriate measures to means of livelihood. mitigate adverse impacts on displaced persons (and on host communities receiving displaced persons) will be carefully planned and implemented. ESS7: Indigenous This policy aims to This policy may be Indigenous Peoples/Sub-Saharan protect the dignity, triggered if there are people African Historically right and cultural indigenous people in the development Underserved uniqueness of project area; when Plan Traditional Local indigenous people; to potential adverse Communities ensure that they do impacts on indigenous not suffer due to people are anticipated; development; that and if indigenous people they receive social and are among the intended economic benefits. beneficiaries. ESS10:Stakeholder This policy aims to This policy aims to Stakeholder Engagement and establish a systematic establish a systematic Engagement Information approach to approach to stakeholder Plan Disclosure stakeholder engagement; to assess engagement; to assess the level of stakeholder the level of stakeholder interest and support for interest and support the project and to for the project and to enable stakeholders’’ enable stakeholders’’ views to be taken into views to be taken into account in project account in project design and design and environmental and

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report World Bank Safeguard Safeguard Objective Applicability Requirements Policies environmental and social performance; to social performance; to promote and provide promote and provide means of effective and means of effective and inclusive engagement inclusive engagement with project affected with project affected parties throughout the parties throughout the project life cycle on project life cycle on issues that could issues that could potentially affect them; potentially affect them; to ensure that to ensure that appropriate project appropriate project information on information on environmental and environmental and social risks and impacts social risks and impacts is disclosed to is disclosed to stakeholders in a timely stakeholders in a manner. timely manner.

5.2.6 World Bank Social Safeguard Policies and Deviations from the India Law if any and proposed measures for Bridging the Gaps

The institutional framework for resettlement and rehabilitation in India is largely attuned with the World Bank ESMF (ESS5) as its objective has the following:  To avoid involuntary resettlement or, when unavoidable, minimize involuntary resettlement by exploring project design alternatives.  To avoid forced eviction.  To mitigate unavoidable adverse social and economic impacts from land acquisition or restrictions on land use by: (a) providing timely compensation for loss of assets at replacement cost and (b) assisting displaced persons in their efforts to improve, or at least restore, their livelihoods and living standards, in real terms, to pre- displacement levels or to levels prevailing prior to the beginning of project implementation, whichever is higher.  To improve living conditions of poor or vulnerable persons who are physically displaced, through provision of adequate housing, access to services and facilities, and security of tenure.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report  To conceive and execute resettlement activities as sustainable development programs, providing sufficient investment resources to enable displaced persons to benefit directly from the project, as the nature of the project may warrant.  To ensure that resettlement activities are planned and implemented with appropriate disclosure of information, meaningful consultation, and the informed participation of those affected.

5.2.7 Gap between Indian Law and World Bank Requirements

There are certain gaps between the prevailing Indian laws and World Bank’s ESMF (ESS5). A comparative chart of World Bank’s ESMF (ESS5) and Indian laws is given in the following table:

Table 5:3 GAPs between World Bank Requirements and Indian Laws World Bank policy on Issues/Areas RFCTLARR Act 2013 Measures ESS5 Application of Applies to all Section 2 Applicable to LA components of the projects where project that result in government acquires involuntary land for its own use, resettlement, hold and control, regardless of the including PSU and for source of financing. public purpose; for PPP where ownership of land continues to vest with govt. private companies where 80% of land owners have given consent or 70% in case of PPP. Principle of Involuntary Social Impact Aligns with Bank’s avoidance resettlement assessment (SIA) should requirements to displacement should include: (i) whether the minimize impacts. be avoided where extent of land proposed feasible, or minimized, for acquisition is the exploring all viable absolute bare minimum alternative project extent needed for the design. project; (ii) whether land acquisition at an alternate place has been considered and found not feasible

[Ref: Section 4 sub- section 4(d) and 4(e)]

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report World Bank policy on Issues/Areas RFCTLARR Act 2013 Measures ESS5 Mitigate Where it is not feasible The cumulative outcome adverse social to avoid resettlement, of compulsory impacts resettlement activities acquisition should be should be conceived that affected persons and executed as become partners in sustainable development leading development programs, providing [Ref: Preamble of the sufficient investment RFCTLARR ACT] resources to enable the displaced persons to benefit directly from the project. Application of Same as above In addition to the above, R&R Section 2(3) land purchased by private company as prescribed by Govt. or when part acquired by govt.

The Act has detailed processes and provisions for R&R.

Under the Act, the process of R&R would start at the time of the R&R Census and ends with the Award of R&R duly overseen by the Commissioner for R&R and the Committees where relevant. All provisions related to R&R are mandatory and have to be formally awarded in the course of the Acquisition procedure. No possession can be taken of land acquired unless R&R provisions are complied with. Affected area Involuntary take of Section3(b): Area land resulting in loss of notified for acquisition’ shelter, loss of assets

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report World Bank policy on Issues/Areas RFCTLARR Act 2013 Measures ESS5 or access to assets, loss of income sources or means of livelihood Family Section 3(m) includes person, his and her spouse, minor children, minor brothers and sisters dependent.

Widows, divorcees, abandoned women will be considered as separate family. Affected All adversely affected Section 3 (a): whose All individuals and family for people whether have land and other structures available at eligibility formal legal rights or immovable property the time of cut-off do not have formal acquired. date are considered as legal rights on land PAPs including Non- (b)&(e): Family residing titleholders (squatters, in affected area such as encroachers, kiosks labourers, tenants, and tenants) and dependent on forest and eligible for water bodies, etc whose compensation primary source of and /or other livelihood is affected assistance. due to acquisition

(c)Scheduled tribes and other forest dwellers whose rights recognized under the Forest Dwellers Act 2006.

(f) Family assigned land by state or central government under any schemes

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report World Bank policy on Issues/Areas RFCTLARR Act 2013 Measures ESS5 primary source of livelihood affected by acquisition. Cut-Off date Date established by Section 3 c (ii), (iv) (vi): Bank recognises the the borrower and Households residing for census survey as the acceptable to the preceding 3 yrs or more cut-off date for Bank. In practice it is prior to “acquisition of enumerating the the date of census. land”. affected properties & persons. For the proposed metro project, the cut-off date will be the final census survey to be carried out by appropriate government as per RFCTLARR Act 2013 Public Consultation a Section 4(1) date issued The consultation is Consultation continuous process for first consultation mandatory during the During during planning and with PRIs, Urban local SIA, and after implementation of preparation bodies, Municipalities, disclosure of draft project. etc to carry out SIA. management plan which aligns with Bank’s requirement.

Section 5: Public hearing of SIA in affected area. Provide adequate publicity of date and time. Time duration Draft Social Section 4 (2): within six to prepare SIA Assessment, months from the date of and SIMP Resettlement Action its commencement. Plan and or Social Management Framework

Disclosure – The Borrower will Section 6(1): Translated Stage I disclose project in local language information to all available in PRI institutions and local stakeholders as early urban government as possible before the bodies; district Bank proceeds to administrative offices 108 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report World Bank policy on Issues/Areas RFCTLARR Act 2013 Measures ESS5 project appraisal. and websites of concerned government agency. Formation of Appraised by Bank Section 7(1): Constitute Expert Group staff a multi-disciplinary to appraise SIA Expert Group include and SIMP members of decentralized govt. Institutes (PRIs, ULBs).

Time Before the decision Section 7(4): Submit its stipulated for meeting for appraisal report within two Group to months from the date of submit its its constitution report Scope of work Social Assessment, Section 7 (4) (a&b): of the Expert resettlement action assess whether it serves group Plan reviewed and any public purpose or appraised by Bank not; if social costs staff. outweigh potential benefits then should be abandoned;

Section 7 (5) (a&b): if serves public purpose, then it has considered minimum land acquisition, and alternate options to minimize displacement; potential benefits outweigh social costs Public In practice Section 2 (2): Prior Consultation consultation consent of 80% and 70% during workshops are of land owners in PPP appraisal organized in project and where private affected areas at company has district and state level. approached the govt. to acquire balance land has been obtained.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report World Bank policy on Issues/Areas RFCTLARR Act 2013 Measures ESS5 PPP project is mandatory prior to initiation of SIA. Information Information Section 7 (6): Aligns with Bank’s Disclosure – dissemination through recommendations of requirement to ensure Stage II the planning and expert group under that the stakeholders implementation 7(4&5)to be made public provide feedback on in local language in the draft report. district and block administrative office and PRIs Information Continuous part of the Section 11 (1), (2) & (3): dissemination preparation and Notice published in local of preliminary participation language and meetings notice called of gram sabha, municipalities to provide full information about the purpose of the project, summary of SIA and particulars of administrator appointed for R&R’ summary of R&R scheme. Updating land To be part of RAP Section 11 (5): Once Aligns with Bank’s records established that the land requirement for is required for public continuation purpose, accordingly engagement with the notice to be issued affected people. under section 19 following which land records to be updated within two months. Census and To be part of RAP Section 16 (1) (2): carry preparation of out census of affected R&R schemes people and their assets to be affected, livelihood loss and common property to be affected; R&R scheme including time line for implementation. Information Section 16(4)&(5): dissemination mandatory to Consultation and Public disseminate information throughout the on R&R scheme hearing – process is mandatory including resettlement 110 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report World Bank policy on Issues/Areas RFCTLARR Act 2013 Measures ESS5 Stage III area and organize public hearing on the Draft R&R scheme in each Gram Sabha, Municipality and consultations in Scheduled area as required under PESA. Approval of Section 17 & 18: Draft R&R Scheme R&R Scheme to be finalized after addressing objections rose during public hearing and approved. Final Approved RAP Section 19 (2): Only declaration of including budgetary after the requiring body R&R Scheme provisions to has deposited the implement it money will the govt. issue the notice along with 19(1). Time period Included in RAP – Time Section 19 (2): the entire stipulated. line synchronized with process to update land Government’s records, disseminate procedures or adopts information, preliminary innovative methods to survey, census, hearing reduce the time which of objections, is based operated on preparation of R&R the principles of schemes and approval, participation and deposit of money must transparency. complete within 12 months from the date on which section 11, the preliminary notice issued.

Section 19 (7): If the final declaration not made within 12 months of section 11 (1), the process will lapse, except under special circumstances. Preparation of Included in RAP. Section 20: Land

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report World Bank policy on Issues/Areas RFCTLARR Act 2013 Measures ESS5 land marked, measured for acquisition preparation of plans acquisition plans. Hearing of Section 21(1) (2): claims Notices issued indicating govt’s intension to take possession of land, and claims on compensation and R&R can be made not less than one month and not more than six month from the date of issue of section 21(1). Time period Section 25: It is required stipulated for to announce the award declaring the within 12 months of award issue of Section19 (final declaration to acquire land, approved R&R scheme) after completing land acquisition plans, hearing of objection, settling individual claims for declaration of the award. If award not made within the stipulated time, the entire proceedings will lapse. Methodology Full replacement Cost Section 26 and First Aligns with Bank’s for Schedule: Recognizes 3 requirement to pay determining methods and whichever full replacement cost market value is higher will be for land considered which will be multiplied by a factor given in Schedule First; compensation given earlier will not be considered; if rates not available floor price can be set; steps to be taken to update the market value.

Valuation of Full replacement Cost Section 29 (1) without Aligns with Bank’s

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report World Bank policy on Issues/Areas RFCTLARR Act 2013 Measures ESS5 structures deducting the requirement to pay depreciated value. full replacement cost for structures. Solatium and Section 30(1) 100% of interest the compensation amount

Section 30(3): 12% per annum on the market rate from the date of notification of SIA to the date of ward or land taken over. R&R Award Total cost included in Section 31(1):A family as RAP to resettle and a unit will receive R&R rehabilitate the grant as per Second affected persons and Schedule. assist in their efforts to improve their livelihoods and Second Schedule: standards of living or Homeless entitled to at least to restore constructed house, land them, in real terms, to for land in irrigation pre displacement projects in lieu of levels or to levels compensation, in case of prevailing prior to the acquisition for beginning of project urbanization 20% of implementation, developed land reserved whichever is higher. for owners at a prices equal to compensation’ jobs or onetime payment or annuity for 20 years’ subsistence grant, transportation, land and house registered on joint name husband and wife, etc

There is no homeless PAPs found in project area during social survey.

Transparency Section 37(1):

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report World Bank policy on Issues/Areas RFCTLARR Act 2013 Measures ESS5 Information of each individual family including loss, compensation awarded, etc will be available on the website. Possession of Taking of land and Section 38(1): Land will land related assets may be taken over by the take place only after government within compensation has three months of been paid and, where compensation and 6 applicable, months of R&R benefits resettlement sites and disbursed; infrastructure moving allowances facilities at resettlement have been provided to sites will be completed the displaced persons. within 18 months from the date of award made under section 30 for compensation; in case of irrigation and hydel projects R&R completed six months prior to submergence. Acquisition for Not permeable in bank Section 40 (5): 75% This is not applied in emergency funded projects additional compensation this project. Because purpose will be paid over and as per RFCTLARR Act above the compensation 2013, land that can be amount acquired under urgency is restricted to minimum area required for the defense of India or national security or for any emergencies arising out of natural calamities or any other emergency with the approval of Parliament. Prior consent Mandatory to carry Section 41(3) Mandatory before out Free, Prior, to get consent from acquisition Informed Consultation Gram Sabha, Panchayat, and alienation with Indigenous Autonomous Councils in people. Scheduled areas Development Indigenous Peoples’ Section 41: Separate Special provision for plans for Development plan development plans to be SC & ST have been 114 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report World Bank policy on Issues/Areas RFCTLARR Act 2013 Measures ESS5 Scheduled required along with prepared, settle land provided in Caste(SC) and RAP. rights before acquisition; Entitlement matrix. Schedule provision of for Tribe(ST) alternate fuel fodder, non-timber produce on forest land to be developed within 5 years; 1/3rd compensation amount to be paid as first instalment and rest at the time of taking possession; ST to be resettled within Scheduled area; land free of cost for community purpose; land alienation will be null and void and ST and SC considered for R&R benefits; fishing rights restored in irrigation and hydle projects; if wish to settle outside the district additional benefits to be provided in monetary terms; all rights enjoyed under other laws will continue.

Second Schedule: additional provisions for SC&ST for land for land in irrigation projects, additional sum over and above the subsistence grant Institutional Institutional Section 43-45: arrangement arrangement must be Appointment of agreed upon and administrator, R&R included in RAP, IPDP. Commissioner, when 115 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report World Bank policy on Issues/Areas RFCTLARR Act 2013 Measures ESS5 more than 100 acres of land is to be acquired, R&R Committee will be formed at project level, social audit to be carried out by Gram Sabha and Municipalities. Grievance Bank desire that There is no such In order to meet the Redressal mechanism shall be in provision at project level requirements of Bank, Committee place for redressal of in the Indian laws. an efficient grievance grievances of PAPs redressal mechanism will be developed to assist the PAPs to resolve their queries and complaints Monitoring Indicators and Section 48-50: Set up Project Authority will and Evaluation monitoring system National and State level be responsible for included in RAP and Monitoring Committee internal monitoring. to review and monitor Evaluation Consultant IPDP progress. will be hired by Project Authority for mid and end term evaluation of RAP implementation.

5.2.8 Rehabilitation and Relocation (R&R) Policy in Respect of Project Affected Persons of all Categories due to Implementation of Resettlement Action Plan (RAP) of the Surat Metro Project ,Phase-I

Implementing Agency on behalf of Government will use the Project Resettlement Policy (the Project Policy) for the Proposed Surat Metro Rail Project (Phase-I). This section discusses the principles of the Project Policy and the entitlements of the PAPs based on the type and degree of their losses. The Government of India and Government of Gujarat’s legal framework for land acquisition, rehabilitation and resettlement and World Bank’s ESF (ESS5) practicable and their mutually agreeable approaches were considered with Government practices and World Bank’s Policy.

The key principles of the project policy on Land Acquisition, Rehabilitation and Resettlement are summarised below:

 In general, land acquisition will be undertaken in such a way that no project affected person, with or without formal title, will be worse off after land acquisition;  All activities and procedures will be formally documented;  The property and inheritance rights of project affected persons will be respected;

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report  If the livelihood of the project affected persons without formal title depends on the public land that they are using, they will be assisted in their effort to improve their livelihoods and standard of living to restore them to pre-displacement levels;  If project affected person, without legal title, is not satisfied with the above decisions, they can approach the grievance redressal committee;  In cases where there are persons working on the affected land or businesses, as determined by the social impact assessment, where the project affected person does not have formal title to the land (e.g. wage earners, workers, squatters, encroachers, etc.), then compensation/ assistance should be provided to these project affected persons to ensure no loss, to the extent as determined appropriate by the social impact assessment;  In cases where land is needed on a temporary basis, project affected persons who have formal title will be compensated to the assessed fair rental price for the period during which the land is used and the land will be returned in the same condition or better as before it was rented. PAPs who are without formal title will get R&R assistance as given for non-titleholders in the entitlement matrix;  If resettlement is unavoidable in addition to the payment of fair market value for all land and immovable property, project affected persons will be provided assistance in relocation and other related expenses (i.e. cost of moving, transportation, administrative costs etc.);  These rights do not extend to PAPs(both title holders & non-titleholders who settle in the affected area after the cut-off date will not be eligible for compensation and R&R benefits;  The compensation and eligible resettlement and rehabilitation assistance will be paid prior to taking over of land and other assets for construction purposes;  All project affected persons (private and public, individual and businesses) entitled to be compensated for land acquired; losses, structures or damages will be offered compensation in accordance with the provisions of this RAP. Those who accept the compensation amount will be paid prior to taking possession of their land or assets. Those who do not accept it will have their grievance registered or referred to the Grievance Redressal Committee (GRC) / courts as appropriate. Efforts to track those PAPs who are not found will be carried out by publishing notices in the local newspaper as well as taking assistance of the engaged NGO to locate these PAPs. The amount of compensation for such people will be deposited with the District Collector.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 5.2.9 Valuation of Assets Compensation of land will be determined by the Competent Authority in accordance with the provisions of RFCTLARR Act 2013. The value of houses, buildings and other immovable properties will be determined on the basis of Current Schedule of Rates(Buildings) duly updated without depreciation. While considering the Schedule of Rates (SoR), project-implementing agency will ensure that it uses the latest SoR for residential and commercial structures in the urban and rural areas of the region. Compensating for properties belongings to the community or common places of worship will be provided to enable construction of the same at new places through the local self-governing bodies like Municipalities/ Village Panchayat in accordance with the modalities determined by such bodies to ensure correct use of the amount of compensation. Even after payment of compensation, PAHs would be allowed to take away the materials salvaged from their dismantled houses and shops and no charges will be levied upon them for the same. A notice to that effect will be issued intimating that PAHs can take away the materials so salvaged within 15-30 days of their demolition.

5.2.10 Procedure for Land Acquisition under the Project The private land will be acquired in accordance with the principles of RFCTLARR Act, 2013.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 6 ELIGIBILITY AND ENTITLEMENT MATRIX

6.1 Background

In accordance with the R&R measures suggested for the proposed project, all affected households and persons will be entitled to a combination of compensation packages and resettlement assistance depending on the nature of ownership rights on lost assets and scope of the impacts including socio-economic vulnerability of the affected persons and measures to support livelihood restoration if livelihood impacts are envisaged.

6.2 The Entitlement Matrix in Respect of Project Affected Persons of all Categories due to Implementation of the Surat Metro Project (Phase-I)

Based on the analysis of government provisions and World Bank ESS5, the following resettlement principles are adopted for this Project:

(i) those who have formal legal rights to land lost in its entirety or in part; (ii) those who lost the land they occupy in its entirety or in part and have no formal legal rights to such land, but who have claims to such lands that are recognized or recognizable under national/state laws; and (iii) Those who lost the land they occupy in its entirety or in part and have neither formal legal rights nor recognized or recognizable claims to such land.

Cut-off Date: For titleholders, the date of SIA notification [Sec 11] of intended acquisition as per the provisions of RFCTLARR Act, 2013 will be treated as the cut-off date, and for non-titleholders the date of completion of final census survey for the project will be the cut-off date. Non- titleholders available at the time of final census survey are eligible for compensation and R&R assistance. The information regarding the Cut-off date will be well documented and will be well disseminated throughout the project area at regular intervals in written and non written forms and in local language (Gujarati). PAPs who settle in the affected areas after the cut-off date will not be eligible for compensation. They however will be given sufficient advance notice (60 days) to vacate the premises and dismantle affected structures prior to project implementation. The project will recognize both licensed and non-licensed vendors, and titled and non-titled households.

Eligibility conditions for being covered under R&R Policy

All the guidelines mentioned here are collectively and uniformly applicable to all the PAPs respective to their Entitlements.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report a. If the property is shared by more than one family with separate documents to prove their distinct and independent ownership, then the compensation would be given separately and if opted for a house, then it would be shared amongst such PAPs. b. If the Project affected person owns the land from a landlord/actual owner through non- judicial stamp paper, in such case, if the landlord/actual owner is available to claim the property then the landlord/actual owner would get the compensation or in case if the landlord/actual owner no more exists then the stamp papers would be considered and the compensation shall be given to the Project affected person and the ownership patta shall be given to him after 20 years from the date of issue if the landlord does not claim the ownership of the property in these 20 years. Such PAP will be a title-holder claimant. c. If the property is registered only for one typical use (residential, commercial or etc.,) and has been occupied by the users for a registered use along with one or more unregistered use, then the Project affected person has to provide suitable documents of proof of the unregistered use taking place. If the Project affected person fails to provide the proof of the unregistered use then he shall be only compensated for the registered use of the property.  While performing the survey, the use of the land will be identified and recorded and will be considered only if the project affected person submits the relevant document proofs to avail the compensation for the type of the use.

An Entitlement Matrix has been developed on the agreeable approaches and in compliance with RFCTLARR, Act 2013 and World Bank’s Environmental and Social Framework. The entitlement matrix summarizes the types of losses and corresponding nature and scope of entitlements. The entitlement matrix presents the entitlements of the affected and displaced people in the following order.

a) Entitlement for titleholders consisting of (i) loss of private land; (ii) Loss of private residential structure; (iii) Loss of private commercial structures; (iv) Impact to tenants(residential/commercial/residential cum commercial) b) Entitlement to Non-Titleholders consisting of (i) Impact to squatters; (ii) Impact to encroachers (iii) Impact to Kiosks including mobile merchants c) Loss of Employment to workers/employees

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report d) Loss of Livelihood e) Assistance to affected and displaced vulnerable people f) Common infrastructure and Common Property Resources(CPRs)

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Table 6:1 Entitlement Matrix Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

1A Loss of land Titleholder  The land will be R&R Acquisition R&R/assistance 1. Compensation (agricultural/ acquired on cost/assistance through Mutual shall be as per determination as per (does not include tenants) payment of shall be as per Second Schedule steps given under Second Schedule agreement and homestead/ compensation of the RFCTLARR Section 26 to Section point no. 4, 5, 6, Negotiation 3 as per Act.2013 30 of RFCTLARR and 10 based on commercial or provisions given (same as R&R Act, 2013. respectively of compensation otherwise) under Section the RFCTLARR entitlements (Annexure 1) as determined 26 to Section 30 Act.2013 as mentioned in 12% interest shall be of RFCTLARR 3 in RFCTLARR mentioned below: column under applicable only for Act, 2013. Act 2013 regular award) regular award from  Plus 100%  Provision of OR the date of First

solatium and employment notification [Section 12% interest for or one time 30 of RFCTLARR In addition to regular award payment of OR Act, 2013] compensation for  Multiplication Rs. 5,00,000/- 2. Clause 28, fifth per affected land R&R factor as per the point of RFCTLARR family or assistance shall be Act(1 in Urban Act 2013 and Third annuity policy Land for land 50% of the basic area and 2 in that shall pay amount of Schedule of Rural area) Rs.2000/- per  Product of compensation for RFCTLARR Act,2013 month for 20 value and land as determined (Annexure 3) years with area to under RFCTLARR 3.Second Schedule appropriate remain (Gujarat of RFCTLARR indexation to same Government) Act,2013 (Annexure 4 Consumer (allotment of Act.2016 2) 122 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

Price Index land 4.RFCTLARR(Gujarat for equivalent (whichever is Government Agricultural to the value higher amongst the Amendment to ) Labourers. of affected two) Act.2016 (Annexure  One time land 7) subsistence calculated 5.Govt. of Gujarat allowance of based on resolution no.LAQ- Rs.36,000/- standard per affected 22-2014/54/5 dated valuation 4th April 2018. family procedure  (Annexure 8) Shifting subject to

assistance of options of Rs.50,000/- alternate per affected land available family who with GMRC, requires to no choice of relocate area can be due to the decided by project PAF/PAP)6  One time Resettlement  Building use Allowance of Rs.50,000/- permission, Drainage, for affected electricity etc. and 123 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

family cost of design and any other item to be borne by GMRCL2 1B Loss of land Titleholder Claimants* R&R Acquisition R&R 1. Compensation (agricultural/  The land will be cost/assistance through Mutual cost/assistance determination as per acquired on shall be as per agreement and shall be as per steps given under homestead/ payment of Second Negotiation Second Schedule Section 26 to Section *these are PAFs who are compensation Schedule point of the RFCTLARR 30 of RFCTLARR (by executing a 2 commercial or occupying land of an owner as per no. 4, 5, 6, and tripartite Act.2013 Act, 2013. otherwise by virtue of having a non- provisions given 10 respectively agreement (same as R&R (Annexure 1) registered sale deed/no sale of the under Section between entitlements 12% interest shall be RFCTLARR deed but having occupiers 26 to Section 30 GMRCL, the mentioned in applicable only for of RFCTLARR Act.2013 as for several years[As per the titleholder column after regular award from st Act,2013. 1 mentioned title line of the I Schedule of claimant and regular award) the date of First  below:3 RFCTLARR Act, 2013, it is to Plus 100% owner if notification [Section be decided by the concerned solatium and  Provision of available; 30 of RFCTLARR 12% interest for OR Govt. ] based on the tripartite employment proportion of Act, 2013] regular award compensation agreement. or one time  Multiplication payment of to be shared In addition to factor as per the compensation for 2. Clause 28, fifth Rs. between Act(1 in Urban 5,00,000/- owner/occupier land R&R point of RFCTLARR Act 2013 and Third (to be decided based on area and 2 in per affected will be decided assistance shall be Rural area) family or with mutual 50% of the basic Schedule of 124 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

address proof, Electricity bill, annuity consent amount of RFCTLARR Act,2013 Tax bill etc or any revenue policy that between the compensation for (Annexure 3) record if available) shall pay parties) land as determined 3. Second Schedule Rs.2000/- under RFCTLARR of RFCTLARR per month for (Gujarat Act,2013 (Annexure 20 years with OR Government) 2) appropriate Act.2016 4 4.RFCTLARR(Gujarat indexation to Government Consumer Amendment to ) Price Index Land for land Act.2016 (Annexure for 7) Agricultural  Product of Labourers. value and 5.Govt. of Gujarat area to resolution no.LAQ- remain 22-2014/54/5 dated  One time same 4th April 2018. (Annexure 8) subsistence (allotment of allowance of land Rs.36,000/- equivalent per affected to the value family of affected land calculated  Shifting based on assistance of standard Rs.50,000/- valuation 125 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

per procedure affected subject to family who options of requires to alternate land relocate available due to the with GMRC, project no choice of  One time area can be Resettlement decided by Allowance of PAF/PAP)6 Rs.50,000/- for affected family  Building use permission, Drainage, electricity etc. and cost of design and any other item to be borne by GMRCL2

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

2A Loss of Residential Titleholder  Compensation In addition to  Acquisition In addition to 1. As per Section 26 Structure of structure items through items mentioned to 30 of the (does not include tenants) and land mentioned for Mutual for land and RFCTLARR Act, 2013. (Valuation of owned by the land and agreement assistances at PAF with and the structure shall assistances 1A, as per 100% Negotiation be based on solatium. 1 at1A,as per for cash Second applicable 2 (Full Second compensati Schedule of the Schedule of Rates compensation of Schedule of on RFCTLARR, Act (SoR/Plinth area) structure payable the 2013, the duly updated in case of partial RFCTLARR,  Right to following: without depreciation.) impact making Act 2013, the salvage unimpaired use of following: affected  A constructed 2. Suitable amount to structure difficult; material house as per be decided in subject to  A IAY consultation with verification from specifications of SMC based on constructed GMRC house as per minimum 50 price of unit engineer/valuer IAY sq.mts plinth chargeable to that the balance specifications area or in multi- GMRC portion is of minimum storied flats OR 3. Second Schedule rendered Cash in lieu of of RFCTLARR 50 sq.mts 2 unusable) plinth area house ratewill Act,2013 OR Cash in be same as (Annexure 2) paid to  Right to lieu of 2 SMC/SUDA, salvage house (rate will be same AMC/AUDA for 127 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

affected as paid to purchase of material SMC/SUDA, these houses) AMC/AUDA  One time for purchase assistance of of these Rs.25,000 to all houses) those who lose  One time a cattle shed assistance of Rs.25,000 to all those who lose a cattle shed 2B Loss of Residential Titleholder Claimants*  Compensation In addition to  Acquisition In addition to 1. As per Section Structure of structure items through items mentioned 26 to 30 of the *these are PAFs who are and land mentioned for Mutual for land and RFCTLARR Act, occupying land of an owner 2013. (Valuation of owned by the land and agreement assistances at by virtue of having a non- PAF with and the structure shall assistances at 1B, as per registered sale deed/no sale 100% Negotiation be based on 1 1A, as per Second deed but occupiers for solatium. applicable Schedule Second Schedule2 of the several years [As per the title (Full  Right to of Rates (SoR/Plinth line of the Ist Schedule of compensation of Schedule of salvage RFCTLARR, Act area) duly updated without RFCTLARR Act, 2013, it is to structure payable the affected 2013, the depreciation.) be decided by the concerned in case of partial RFCTLARR, material following: 2. Suitable Govt.] based on the tripartite impact making Act 2013, the unimpaired use of following:  A constructed amount to be structure difficult; house as per decided in 128 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

agreement. subject to  A IAY consultation with verification from constructed specifications of SMC based on price (to be decided based on GMRC house as per minimum 50 of unit chargeable to address proof, electricity bill, engineer/valuer IAY sq.mts plinth GMRC tax bill etc) that the balance specifications area or in multi- 3. Second portion is of minimum storied flats Schedule of rendered 50 sq.mts OR RFCTLARR unusable) plinth area  Cash in lieu of Act,2013 OR Cash in house2ratewill (Annexure 2) lieu of  Right to be same as house2(rate salvage paid to will be same affected SMC/SUDA, as paid to material AMC/AUDA for SMC/SUDA, purchase of

AMC/AUDA these houses) for purchase  One time of these assistance of houses) Rs.25,000 to all  One time those who lose assistance of a cattle shed Rs.25,000 to all those who lose a cattle shed 3A Loss of Titleholder  Compensation In addition to  Acquisition In addition to 1. As per Section 26 Commercial of structure items through items mentioned to 30 of the 129 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

Structure and land mentioned for Mutual for land and RFCTLARR Act, owned by the land and agreement assistances at 2013. (Valuation of PAF with assistances at and 1A, as per the structure shall 100% Negotiation be based on 1A, as per Second solatium. 1 applicable Second Schedule2 of the (Full 2  Right to Schedule of Rates) Schedule of RFCTLARR, Act compensation of salvage (SoR/Plinth area) structure payable the affected 2013, the duly updated in case of partial RFCTLARR, material following: without depreciation. impact making Act 2013, the unimpaired use of following: structure difficult; 2. Second Schedule  One time subject to of RFCTLARR assistance of verification from Act,2013 Rs.25,000 for GMRC engineer  One time (Annexure 2) that the balance loss of trade/self- assistance of portion is Rs.25,000 for employment for the business rendered loss of unusable) trade/self- owner employment  To be suitably for the rehabilitated by  Right to business GMRC through salvage owner provision of affected  To be suitably suitable shops of material rehabilitated similar area to be by GMRC3 given 130 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

3B Loss of Titleholder Claimants*  Compensation In addition to  Acquisition In addition to 1. As per Section 26 Commercial of structure items through items mentioned to 30 of the

Structure and land mentioned for Mutual for land and RFCTLARR Act, 2013. (Valuation of owned by the land and agreement assistances at1B, *these are PAFs who are PAF with and the structure shall occupying land of an owner assistances at as per Second 100% Negotiation 2 be based on by virtue of having a non- solatium. 1 1B, as per Schedule of the applicable registered sale deed/no sale Second  RFCTLARR, Act Schedule of Rates (Full 2 Right to deed but occupiers for compensation of Schedule of salvage 2013, the following: (SoR/Plinth area) several years [As per the title structure payable the affected duly updated line of the Ist Schedule of in case of partial RFCTLARR, material without depreciation.) RFCTLARR Act, 2013, it is to impact making Act 2013, the  One time be decided by the concerned unimpaired use of following: assistance of structure difficult; 2. Second Schedule Govt.] based on the tripartite Rs.25,000 for subject to of RFCTLARR agreement. loss of trade/self- verification from Act,2013 employment for **to be decided based on GMRC engineer  One time (Annexure 2) that the balance the business address proof. Electricity bill. assistance of owner portion is Rs.25,000 for Tax bill etc.  rendered loss of To be suitably 3. unusable) trade/self- rehabilitated by employment GMRC through provision of  Right to for the business suitable shops of 131 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

salvage owner similar area to be affected  To be suitably given material rehabilitated 3 by GMRC 4A Loss of Residential Titleholder  Compensation  Resettlement  Acquisition  Resettlement 1. As per Section 26 cum Commercial of structure Entitlements through Entitlements to 30 of the (Mixed use) and land enlisted under Mutual enlisted under 2A RFCTLARR Act, owned by the 2A and 3A agreement and 3A above as 2013.(Valuation of PAF with above as per and per Second the structure shall 100% Second Negotiation Schedule of be based on solatium. 1 Schedule of RFCTLARR Act, applicable 2 (Full RFCTLARR  2013 Schedule of 2 Right to compensation of Act, 2013 salvage Rates) (SoR/Plinth structure payable affected area) duly updated in case of partial material without depreciation. impact making unimpaired use of 2. Second Schedule structure difficult; of RFCTLARR subject to Act,2013 verification from (Annexure 2) GMRC engineer that the balance portion is rendered unusable)

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

 Right to salvage affected material 4B Loss of Residential Titleholder Claimants*  Compensation  Resettlement  Acquisition  Resettlement 1. As per Section 26 cum Commercial of structure Entitlements through Entitlements to 30 of the (Mixed use) and land enlisted Mutual enlisted under 2B RFCTLARR Act, owned by the under 2B agreement and 3Babove as 2013.(Valuation of *these are PAFs who are PAF with and 3B and per Second the structure shall occupying land of an owner 100% above as per Negotiation Schedule of be based on 1 by virtue of having a non- solatium. Second RFCTLARR Act, applicable 2 registered sale deed/no (Full Schedule of  Right to 2013 Schedule of Rates) (SoR/Plinth sale deed but occupiers for compensation of RFCTLARR salvage Act, 20132 area) duly updated several years[As per the title structure payable affected st in case of partial without line of the I Schedule of material impact making depreciation. RFCTLARR Act, 2013, it is to unimpaired use of 2. Second Schedule be decided by the concerned structure difficult; of RFCTLARR Act, Govt.] based on the tripartite subject to 2013 (Annexure agreement. verification from 2) GMRC engineer **to be decided based on that the balance address proof. Electricity portion is bill. Tax bill etc rendered unusable)

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

 Right to salvage affected material

5 Rent for temporary Titleholder/ Titleholder NA NA NA Rent to be paid as The rationale why this accommodation for Claimants/ Non-titleholder recommended by is required to be Residential and R&B calculation given is placed at committee. commercial unit Annexure 6

6 Displaced Tenant Tenants in affected NA NA NA  Rent of six Partially referred from Residential property with a valid rent months R&R entitlement agreement before cut-off calculated from matrix Phase I (Annexure 9) date/date of notification per month amount mentioned in valid rent agreement.  One time financial assistance of

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

Rs.50,000/- for shifting 7 Displaced Tenant Tenants in affected NA NA NA  Rent of six Partially referred from Commercial property with a valid rent months R&R entitlement agreement before cut-off calculated from matrix Phase I per month date/date of notification (Annexure 9) amount mentioned in valid rent agreement.  One time financial assistance of Rs.50,000/- for shifting  One time financial assistance of Rs.25,000/- for loss of business 8 Loss of structure Non-Titleholder NA  Cash NA  Cash 1. Second Schedule compensation compensation of of RFCTLARR (Residential) of structure structure value Act,2013 value  Right to salvage 2. Suitable amount to  Right to be decided in 135 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

salvage material consultation with material  Residential unit SMC based on As per Second of minimum 50 price of unit Schedule of sq.mts plinth area chargeable to RFCTLARR provided on GMRC Act 20131 rental basis by GMRCL but the 3. Clause 28, fifth ownership of land  A point of will remain with constructed RFCTLARR Act GMRCL or in house as per 2013 and Third multi-storied flats4 IAY Schedule of specifications  Building use RFCTLARR of minimum permission, Act,2013 (details 50 sq.mts Drainage, are placed at plinth area. electricity etc. Annexure 3) OR Cash in and cost of lieu of design and any 4. Details to 2 house (rate other item to be calculate rent to will be same borne by 3 be charged are as paid to GMRCL placed at SMC/SUDA,  One time Annexure 4 AMC/AUDA subsistence for purchase allowance of of these Rs.36,000/- per houses) affected family

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

 One time  Shifting subsistence assistance of allowance of Rs.50,000/- Rs.36,000/- per affected family  Shifting assistance of Rs.50,000/- 9 Loss of Structure Non-Titleholder NA  Cash NA  Cash 1. Second (commercial) compensation compensation of Schedule of of structure structure value RFCTLARR value  Right to salvage Act,2013  Right to material (Annexure 2) salvage  Commercial unit 2. Clause 28, fifth material built/obtained by point of GMRCL and RFCTLARR Act allotted to PAF 2013 and Third As per Second Schedule of Schedule of on rental basis (ownership of RFCTLARR RFCTLARR Act,2013 Act 20131 land remains with 3 (Annexure 3)  GMRC) Commercial Details to  Building use 3. unit purchased calculate rent to permission, from local be charged are Drainage, Municipal placed at 137 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

authorities and electricity etc. Annexure 4 allotted to PAF and cost of  Onetime design and any payment of other item to be borne by Rs. 25,000/- 2 for loss of GMRCL trade/self-  One time employment payment of Rs.  Shifting 25,000/- for loss assistance of of trade/self- Rs.50,000/- employment  Shifting assistance of Rs.50,000/- 10 Loss of business Titleholder/ NA NA a) Based on SGST The rationale why this (Temporary) for paid is required to be fully affected Titleholder Claimants/ -Average payment given is placed at property of SGST up to Annexure 6 Non-titleholders Rs.5000 pm – Allowance -Provision of Rs.8500/pm compensatory -Average payment allowance towards of SGST loss of business for between fully/partially affected Rs.5001 to properties for all 138 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

Rs.15000 pm – eligible categories Allowance based on their SGST Rs.17000/pm payments as per -Average payment Bangalore Metro of SGST above provisions). This Rs.15001 pm – option is based on Allowance similar practice which Rs.22500/pm is followed by the other location and will -If without SGST be implemented only – documentation after obtaining in Allowance Rs. principal approval of 6000/pm the final C.A. of GMRC.

11 Loss of business Titleholder a)Based on SGST The rationale why this (Temporary) for NA paid is required to be partially affected /Titleholder NA NA -Average payment given is placed at property Claimants/Non of SGST up to Annexure 6 titleholders Rs.5000 pm – Allowance Rs. Provision of 4000/pm compensatory -Average payment allowance towards of SGST loss of business for between fully/partially affected

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Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

Rs.5001 to properties for all Rs.15000 pm – eligible categories Allowance based on their SGST Rs.8500/pm payments as per -Average payment Bangalore Metro of SGST above provisions). This Rs.15001 pm – option is based on Allowance similar practice which Rs.11000/pm is followed by the other location and will -If without SGST be implemented only – documentation after obtaining in Allowance Rs. principal approval of 3000/pm the final C.A. of GMRC.

12 Mobile and Non-titleholder One time Financial Schedule-II of assistance of Rs. RFCTLARR Act,2013 ambulatory (identified prior to cut off 25000/- (Annexure 2) date/date of notification) vendors for loss of income

13 Loss of Wage One time Financial Schedule-II of Employment Earner(Workers/Employees assistance of Rs. RFCTLARR Act,2013 identified prior to cut off 36000/- (calculated (Annexure 2) 140 | P a g e

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Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

date/date of notification) as per subsistence allowance Rs. 3000 per month up to one year) 14 Loss of Vulnerable family One time One adult member Vulnerable includes land/structure/other NA financial of the affected where the head of the Belonging to titleholder, NA assistance family whose family is Schedule Caste, Schedule squatter, encroacher livelihood is Tribe, Women affected will be Headed entitled for skill Household(widow, development separated women, training. single women etc) disabled, BPL, This assistance person above 65 includes cost of years of age with no training and immediate family financial assistance members to support; for 1. Preference to be travel/conveyance given for utilizing and food. All cost existing related to training Government shall be borne by 1 training/skill GMRCL building programs

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Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

15 Loss of One member from each One adult member 1. Preference to be land/structure/other affected family of the affected given for utilizing family whose existing Government livelihood is training/skill affected will be building programs entitled for skill

development training (on voluntary basis).This assistance includes cost of training and financial assistance for travel/conveyance and food. All cost related to training shall be borne by GMRCL1

16 Impact on children’ Title holders / non-title Transportation *added to address Education * holder Allowance for concerns raised by continuation of

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Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

children’s Funding Agency. education in the same school of affected area:

Allowance of Rs. 1000/- per month for 10 months, Maximum up to Rs. 20,000/- or up to maximum of two years or to be decided by the approving authority

For children in Class 1-7: Lump sum amount of Rs. 5000/-

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Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

For children in Class 8 -10: Allowance till completion of Class 10

For children in Class 10-12: Allowance till completion of Class 12

Provision of Allowance subject to children providing bonafide school certificate with the address of new house which should remain same till the benefit is availed

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Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

17 Common Affected Communities and a) Community infrastructure and groups properties common Property existing on site until date of Resources notification will be replaced at alternate site in consultation with the community if alternate land is made available by community. b) Structure value of community properties existing on site until date of notification will be paid to trust/associatio n registered by public if alternate land is not made available by

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Regular award (final as decided Consent award and awarded by Collector)

Compensation Option 1 & R&R Compensation Option 2 & R&R Sr.No Type of Loss Eligibility Category Remarks Entitlements Entitlements

R&R R&R Entitlements Compensation Entitlements Compensation

community. c) Civic infrastructure would be replaced in consultation with the affected community and the District/Urban/R ural administration All cost shall be borne by GMRCL 18 Any Unforeseen Affected community / Any unforeseen impact would be Impact persons mitigated/ enhanced as per the RFCTLARR Act 2013.

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Note: Non-Titleholder claimants will be compensated as titleholders after signing of tripartite agreement between the claimants, titleholders and GMRCL. To be decided based on address proof, electricity bills, tax bills etc. In case the titleholders refuse to sign the tripartite agreement, proceedings as per regular award will be initiated and the money for land will be deposited with the Collector. The claimant will be paid as per his eligibility of compensation towards the structure. Both regular and consent award provisions are in accordance with the RFCTLARR Act 2013 and Gujarat Amendment 2016. The normal approach is regular award. However, the Government gives incentives to people to go in through Consent award to reduce litigation. If the PAPs do not agree, then regular award is taken up.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 7 GRIEVANCE REDRESS MECHANISM

7.1 Background

A project specific Grievance Redress Mechanism (GRM) will be established to receive, evaluate and facilitate the resolution of displaced persons’ concerns, complaints and grievances about the social and environmental performance at project level. The GRM is aimed to provide a trusted way to voice and resolve concerns linked to the project, and to be an effective way to address displaced persons’ concerns without allowing it to escalate resulting in delays in project implementation.

7.2 Grievance Redressal Mechanism

The main objective of a Grievance Redressal Mechanism (GRM) is to assist an entity to resolve complaints and grievances in a timely, effective and efficient manner that satisfies all parties involved. Specifically, it provides a transparent and credible process for fair, effective and lasting outcomes. It also builds trust and cooperation as an integral component of broader community consultation that facilitates corrective actions. Specifically, the GRM:

 Provides affected people with avenues for making a complaint or resolving any dispute that may arise during the course of the implementation of projects;  Ensures that appropriate and mutually acceptable redress actions are identified and implemented to the satisfaction of complainants; and  Avoids the need to resort to judicial proceedings.

Having multiple stakeholders, the project could lead to complaints, misunderstandings, conflicts and disputes. The project will provide a grievance mechanism that would provide all direct and indirect beneficiaries, service providers and other stakeholders the opportunity to raise their concerns. Stakeholders would be informed of the grievance mechanism through website of GMRCL/government, leaflets, brochures, and community meetings, traditional media (news paper, radio, television, and public address system).

GMRC will develop a Grievances Redress Cell to receive and respond to the concerns, complaints, and grievances received from the stakeholders. The phone numbers and communication addresses for grievances will be displayed at various locations near construction site. The grievances will be received by following ways:

 Letter to Grievances Redress Cell or by email.  Telephonic grievances on the phone number linked to Grievances Redress Cell.  The grievances received telephonically will be noted in the telephonic grievances register.

Grievances communicated to the field staff of GMRC/PIU/Contractor will have to be in writing and recorded by the field staff in a register, which will be given to the Grievances Redressal Cell.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report The grievances related to environment shall include but not limited to:

 Noise pollution due to vehicular traffic, machinery etc.  Air pollution due to construction activities  Contamination of water bodies due to disposal of any type of waste such as solid waste from labor camps, construction and demolition waste, oil spills etc.  Use of productive land for material transportation or storage or labor camps without necessary permissions from concerned authority  Issues related to compensation for land acquired  Damage to any cultural or physical resources outside the project area  Misbehaviours of labor with the local community  Improper construction site management, improper storage or disposal of waste / debris material, inadequate safety practices, damage to cultural or public properties and issues between the labor force and the local community.

Grievances related to land acquisition, compensation and resettlement will include issues such as computation of compensation, land measurement, eligibility, non- inclusion in the list of PAPs, valuation of structures, trees etc.

7.3 Grievance Redress Committee (GRC)

Efficient grievance redressal mechanism (GRC) will be developed to assist the PAPs to resolve their queries and complaints. Grievances of PAPs will be first brought to the attention of field level staffs (engineers) of PIU and R&R officers SMU. Grievances not redressed by the staffs (field level) will be brought to the GRC. The composition of the proposed GRC will have representatives from PAPs, women representative, Project Director (PIU), Sr.SDO, SMU of GMRC, NGO representative, representative of local body, and Land Acquisition Officer (LAO). The main responsibilities of the GRC are to: (i) provide support to PAPs on problems arising from land/property acquisition; (ii) record PAPs grievances, categorize, and prioritize grievances and resolve them; (iii) immediately inform the PIU and SMU of serious cases; and (iv)report to PAPs on developments regarding their grievances and decisions of the GRC. GRC will be accessible to all PAPs including illiterate PAPs. Other than disputes relating to ownership rights under the court of law, GRC will review grievances involving all resettlement benefits, compensation, relocation, replacement cost and other assistance.

7.4 Grievance Procedure

When any grievance is brought to the field level staff, it should be resolved within 15 days from the date of complaint. The GRC will meet every month (if grievances are brought to the Committee), determine the merit of each grievance, and resolve grievances within a month of receiving the complaint—failing which the grievance will be referred to appropriate court of law for redressal. Records will be kept of all grievances received including: contact details of complaint, date the complaint was received, nature of grievance, agreed corrective actions and the date these were effected, and final outcome. AFW and KFD shall be informed of any grievance

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report submitted by PAPs or PAPs representative(s). A flow chart of grievances redressal is indicated in Figure 7.1.

Figure 7:1 Stages of Grievance Redressal

Project Affected People

Grievance

Assistance Compensation

Grievance GMRCL Competent Grievance Addressed Authority Addressed (Fieldlevel staffs)

Not Redressed Not Redressed Not Redressed

Grievance Grievance Redress Judiciary Committee Addressed

Table 7.1 below presents the recommended time frames for addressing grievance or disputes related to resettlement and compensation. It is envisaged that resettlement/ compensation disputes could be resolved at the community or regional levels. Table 7:1 : Proposed GRM Time Frame Step Process Time frame 1 Receive and register grievance within 24 hours 2 Acknowledge within 24 hours 3 Assess grievance within 24 hours 4 Assign responsibility within 2 days 5 Development of response within 7 Days 6 Implementation of response if within 7 Days agreement is reached

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Step Process Time frame 7 Close grievance within 2 Days 8 Initiate grievance review process if no within 7 Days agreement is reached 9 Implement review recommendation within 15 Days and close grievance 10 Grievance taken to court by - complainant

Resolved and escalated grievances/cases would be documented daily into the GMRCL centralised GRM system by the assigned grievance Officer. The Safeguards Specialist or a dedicated staff at the PIU would exercise oversight over the system and track the resolution of all grievances/cases. Monthly case/ grievance reports will be generated from the system by the Safeguards Specialist or a dedicated staff at the PIU and report to the Project Director to inform management decisions. Quarterly reports would also be generated and reported to the GMRCL as part of the project’s progress.

Detail address of Grievance Redressal officer is given below: i. Grievance Redressal Officer Gujarat Metro Rail Corporation 1st Floor SUDA Bhawan Vesu-Abhva Road Vesu Surat-395 007 ii. Website :www.gujaratmetrorail.com iii. Phone No :

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 8 RELOCATION, RESETTLEMENT AND INCOME RESTORATION

8.1 Background Land acquired for the project and its associated facilities3 will result in displacement (both physical and economic) of people and structures falling with the Right of Way (ROW) of the proposed metro corridor. The scope of displacement associated with the project is closely linked to the impact resulting from this land acquisition and its current usage by affected land/structure. The GMRCL in coordination with Surat Municipal Corporation (SMC) will thus be required to take an appropriate strategy for relocation, resettlement and income restoration as is discussed in this chapter.

8.2 Scope of Displacement and Relocation The project will entail both physical and economical displacement. Numerical details of project induced impact on structures and resultant displacement have been discussed in Chapter 2 of this report. Recapitulating these figures that also define the scope of displacement and relocation necessitated, it may be noted that project related displacement will entail relocation of 533 households. Of these, 130 households would be displaced physically and 403 would be displaced economically.

8.3 PAP Preference for Relocation During preliminary public consultation it was noted that most of the residential and commercial PAHs prefer to resettle near their previous place of residence and business. As per socio-economic survey, 72.3.6% (75.7% in Corridor-1 and 66.7% in Corridor-2)of total PAHs are willing to shift. R&R implementation NGO will be playing the key interface role between the project proponents and the PAFs for resettlement and rehabilitation of PAHs. PAHs preferred the option of employment opportunities during construction, assistance and loan from government agencies and vocational training. Details are mentioned below in Table 8.1. Table 8:1 Income Restoration options as Preferred by PAFs Preferred Option Income Restoration Assistance 1 Employment Opportunities in Construction Work 2 Assistance/Loan from government agencies 3 Vocational Training

3According to AIIB’s ESP, associated facilities are activities that are not included in the description of the Project set out in the agreement governing the Project, but which, following consultation with the Client, the Bank determines are: (a) directly and materially related to the Project; (b) carried out, or planned to be carried out, contemporaneously with the Project; and (c) necessary for the Project to be viable and would not be constructed or expanded if the Project did not exist. 152 | P a g e

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8.4 Relocation Options The fundamental principle of resettlement and rehabilitation is that the PAPs should improve their socio-economic conditions after implementation of the project. Based on census survey, locations where large numbers of structures are impacted, have been identified and the requirement of the people that will be subject to relocation has been assessed. However, the actual number of structure that will be impacted will be verified after joint measurement survey (JMS). SMC has indicated probable sites for relocations of residential PAHs at 4 locations namely Althan-Bhatar, Bhimrad, Variav, and Bhedwad Under Pradhan Mantri AwasYajana (PMAY) scheme and 5 locations namely Vadod, Bhestan, Bhestan township, Kosad and Godadara-Dindoli under JnNURM-BSUP scheme. PAHs (legal titleholders) losing residential units shall be offered tenements of 50 sqm built up area at residential building or cash in lieu of house if opted. The PAHs (Non- titleholders) losing residential units shall be offered tenements of 36 to 36.5 sqm under PMAY scheme and 20 to 25.6 sqm under JnNURM-BSUP scheme. GMRCL will construct commercial units for resettlement of PAPs who are economically displaced due to impact on their business establishments but the ownership of land will remain with GMRCL.

The detail of project affected area and proposed resettlement sites for non-titleholders have been presented in Table 8.2. The commercial PAPs whose structures are not fully affected shall be allowed to retain the remaining part of the structure and carry on with their business with the concurrence of the AMC.

Table 8:2 Proposed Resettlement Sites Corridor Affected area Proposed Resettlement Sites Corridor-1 Nature Park Althan-Bhatar, Swami Narayan mandir Bhimrad, Labheswar Chowk Variav, Surat Railway Station Bhedwad Maskat Hospital Vadod, Chowk Bazar & Ramp Area Bhestan, Kadarshna Ni Nal Bhestan township, Althan Gam Kosad and Corridor-2 Adajan Gam Godadara-Dindoli Aquarium

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8.5 Availability of Residential Units Area wise availability of residential units under PMAY (Phase-II) and JnNURM-BSUP Scheme is given in Table 8.3.These are existing buildings constructed under various Government Housing Schemes. Presently, none of these schemes are available in nearby areas to the PAPs. These are the only available sites. Suitable income restoration measures will be taken so as to ensure that that they will not face hardships after resettlement. Suitable combinations of unit will be worked out to ensure that PAHs are given minimum 50 sq.m and not less than their existing areas. Those PAPs who are not willing to shift they will be provided adequate compensation and financial assistance as per the provision of WB ESS5.

Table 8:3 Area Wise Availability of Plots

S.No Location & Plot Details Per Unit Area Total No. (Sq.m.) of Units Unalloted Residential Units under PMAY(Phase-II) 1 TP-28 Althan-Bhatar,FP No.136 36.00 TO 36.50 300 2 TP-42 Bhimrad,FP No.61 Sq.m carpet 332 3 TP-37 Variav,FP No.99 area 55 4 TP-36 Variav,FP No.90 682 5 TP-62 bhedwad,FP No.194 (R-62) 36.00 to 36.50 432 6 TP-42 Bhimrad,FP No.61 sq.m carpet area 28 Unalloted Residential Units under JnNURM-BSUP Scheme Vadod,R.S.No.187(t.p.63 25.50 354 (Vadod),F.P.No.20&158) Vadod,R.S.No.12 25.50 32 T.P.SNo.54(Bhestan),F.P.No.4,Bhestan 22.45 110 Township, After Railway Crossing T.P.S No.54,F.P.No.1/A Paikee,Package 4 to 11 22.45 59 Bhestan,R.S No.197/B 22.45 1 Bhestan,R.S No.91 22.45 2 Kosad,H-1 25.50 4 Kosad,H-4 25.50 6 T.P.22(Bhestan),F.P.No.23 25.50 0 T.P.47(Bhestan),F.P.No.R-6(Golden Avas) 25.50 12 T.P.S.No.21(Bhestan), F.P.No.46 25.50 8

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report S.No Location & Plot Details Per Unit Area Total No. (Sq.m.) of Units Vadod,R.S.No.9/1,Package- 25.50 6 5/A,5/C,6/B,7/A(T.P.63(Vadod),F.P. No.20) Bhestan,R.S.No.204(T.P.55(Bhestan),F.P.No.2B) 25.64 135 Bhestan,R.S.No.202(T.P.47(Bhestan),F.P.No.55) 25.64 7 T.P.47(Bhestan),F.P.No.R-10 20.16 1 T.P.38(Nana Varachha),F.P.No.103 20.16 2 Kosad,H-4,Package No.3 25.50 2 Kosad,H-5,Package No.3 25.50 1 Source: Summary of unalloted Residential units under PMAY(Phase-II) and JnNURM- BSUP Scheme, Surat Municipal Corporation,2020.

The location of resettlement sites are marked in yellow circle and are presented in Figure 8.1.

8.6 Training Need Assessment For income restoration it is important that available skills with the PAPs is identified and further upgraded. The NGO which would implement the RAP will have to firstly conduct an assessment of the training needs. This would include a survey among the PAPs with options of various skills related to the resource base of the area and available replacement (with proper forward and backward linkages) and accordingly select trades for training. As mentioned in the GAP, specific actions will be undertaken to address the specific training needs of affected women. Based on the training, NGO will identify income-generating activities for sustainable economic opportunities. This would include establishing forward and backward linkages for marketing and credit facility. NGO in consultation with the PAPs, R&R Coordinator of SMU,IA, district administration and other stakeholders in institutional financing and marketing federations will prepare micro-plans for IR activities and would be in-charge of implementing the same.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Figure 8:1 RESETTLEMENT SITES

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 8.7 Inter-Agency Linkages for Income Restoration Majority of the eligible families for income restoration earn their livelihood through daily labour, petty businesses and therefore, it is imperative to ensure that the PAPs are able to reconstruct their livelihood. The NGO engaged in the implementation of the RAP will ensure that the PAPs are facilitated to obtain commercial units near their existing habitation to minimize disruption to their social network and normal work pattern. Suitable alternative livelihood schemes will be chosen, where training on skill up- gradation, capital assistance, and assistance in the form of backward-forward linkages can be provided for making these pursuits sustainable for the beneficiaries or the target groups.

A comprehensive support system to the PAPs will ensure income security. The system will include establishing training need; identification of skills; hiring training staff; providing training to interested PAPs; ensuring that PAPs take up their new vocation; mid-term evaluation and corrective measures if required; and concurrent monitoring. The R&R coordinator of the project through the NGO will ensure that these steps are followed. The results of concurrent monitoring and mid-term evaluation will be shared with the NGO to bring in corrective measures.

The PAPs are required to participate in developing feasible long- term income generating schemes. The long- term options are expected to be developed during the implementation of the RAP and also supported by the government assistance. Government of India along with the state governments runs various poverty alleviation programs. Government schemes can be dovetailed especially for those who are losing source of income as temporary income restoration measure. Participation of PAPs in those schemes will be helpful for short- term IR gains. Partnering NGO can facilitate PAPs to participate in poverty alleviation programs.

8.8 Steps in Income Restoration (IR) Information on Economic Activities of PAPs: Basic information on IR activities of PAPs will be available from the census and socioeconomic surveys. Information from base line surveys will be available on features of economic activities of PAPs under two categories, viz.  Land based economic activities  Non-land economic activities Based on this information IR activities can be planned. The PIU will consider the available skills, existing professions, resource base of PAPs and their socio-economic

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report characteristics and preferences to tailor individual income restoration schemes.IR activities are of two types:  Short term; and  Long term. The ensuing section describes both IR schemes. Short Term IR activities

Short term IR activities mean restoring PAPs income during periods immediately before and after relocation. Such activities will focus on the following:  Ensuring that adequate compensation is paid before relocation  Relocation and transit allowances  Providing short term, welfare based grants and allowances such as: one time relocation allowance, free transport to resettlement areas or assistance for transport,  Transitional allowances or grants until adequate income is generated, special allowances for vulnerable groups  With consideration of PAPs skills and needs, promoting PAP access to project related employment opportunities such as: o Work under the main investment project o Work on relocation teams (e.g., driver, food provision, etc.) o Work on resettlement sites, if any (e.g. construction on, transport, maintenance, etc. o Women will also be involved as a researcher of survey team, as unskilled labour and as manager during construction, as staff of NGO, SMU, relocation team(food supplier etc).

Long Term IR Activities

PAPs should participate in developing a range of feasible long-term IR options. Long- term options are affected by the scale of resettlement which may affect the feasibility of various non-land based and land based IR options. The long-term options are government financed, therefore no separate budget is required. However, in R&R budget provision has been made for the expenses to be incurred towards the coordination between project and concerned departments for dove tailing of poverty alleviation schemes. The project officials will coordinate with government (district administration), including tribal development and social welfare departments, to assure PAPs access to all schemes for improving IR services. Project financed programs should include a specific time frame for handing over the project to local administration at the

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report end of a stipulated period. Availability and access to existing programs should be sought for all PAPs.

Long term IR activities will be generated once the census surveys and consultation get over. IR activities will be generated in consultation with the community. Mechanism to dovetail existing government poverty alleviation programs will be developed in consultation with the community and officials of district administration.

8.9 Monitoring of IR Schemes The monitoring of IR schemes will be carried out along with the monitoring of other components of RAP by an outside agency contracted for the purpose. Data related IR schemes shall be included in the RAP quarterly report as well. The contract will specifically provide for regular (every six months) monitoring of income restoration of PAPs. The monitoring will be carried out based on economic indicators. The first monitoring visit should be after the first month then every 6 months. This will help to identify and possibly reduce PAPs who receive cash compensation from spending resources immediately.

Vulnerable PAPs who lose their livelihood due to the project will be assisted in alternative economic rehabilitation schemes and vocational training for skill upgradation as per the requirement of suggested economic scheme. Special emphasis will be laid on both economic and socially vulnerable PAPs such as those who are below poverty line; belong to scheduled caste community; and women headed households.

8.10 Plan for Income Restoration  Identification of affected, vulnerable households through the census survey of PAPs will be undertaken by the PIU of GMRCL with the help of NGO.  After completing the all necessary ground activities, the NGO will prepare income restoration plan for PAPs based on its field observations and survey outcome. The income restoration plan shall be discussed with the respective PAP, PIU officials and the concerned government departments prior to execution.  Identification of potential trainees and training needs assessment for vulnerable households will require a detailed survey and assessment of literacy/educational level and/or skill sets available with one member nominated by the household for skill training. The needs assessment would also document income from various sources, assets, resources and coping strategies currently used by the household. The strategy would aim at improving/maximizing returns from the present occupation of the principal earning member or taking up a new/supplementary 159 | P a g e

Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report occupation aimed at achieving the right mix of activities in order to enable the household to improve/maintain its living standards. Training needs assessment would be undertaken by the NGO, supported by PIU. Baseline details collected for individual households need to be carefully preserved in order to enable a post- training impact assessment;  Identification of Local Trainers/Resource Persons or Training Institutes by the PIU will depend on the type of skill training required (as identified through the needs assessment survey);  Livelihood Skill Training will be coordinated by the PIU. Training to suit the aptitude of identified trainees would be imparted. A time frame of a maximum of three months is envisaged for training;  Internal monitoring of training and submission of progress reports will be done by the PIU.  Post-training impact assessment is proposed to be conducted by an independent agency, a year after project implementation. The household asset base and socio- economic status would be compared with the pre-project scenario. Indicators would be developed during detailed design stage.

8.11 Cost Estimate and Source of Funding A tentative cost for implementation of income restoration plan is INR.40.30 lakh. However, detailed budget estimates for implementation of income restoration plan will be prepared by the PIU, assisted by the GMRCL. The budget shall include programs ranging from skill development, training programs, employment placements (in case PAPs meet requirements of available opportunities) etc. Government of Gujarat will provide adequate budget for implementation of livelihood restoration plan.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 9 INSTITUTIONAL FRAMEWORK

9.1 Background The implementation of Resettlement Action Plan (RAP) requires involvement of various institutions at different stages of project cycle. This section deals with roles and responsibilities of various institutions for successful implementation of the RAP. The role of different stakeholders is given in Table 9.1. An organizational structure for setting Environmental and Social Management Unit is placed in Figure 9.1. An institutional framework for implementation of resettlement action plan is presented in Figure 9.2.

9.2 Executing Agency (EA) The Government of Gujarat (GoG) and Government of India (GoI) will be the executing agencies of the proposed Surat metro rail project. The GoG will be responsible for overall execution of the RAP. An independent Monitoring and Evaluation (M&E) Agency/Specialist will be hired by GoG to monitor the implementation of the various provisions and activities planned in the RAP. The independent M&E Agency/Specialist will review the plan implementation in lights of targets, budget and duration that had laid down in the plan. AFD and KfW shall give their no objection prior to RAP validation by the concerned authorities and shall receive regular RAP monitoring reports.

9.3 Implementing Agency (IA) GMRCL is responsible for implementation of the proposed metro rail project. The Managing Director (MD) will be the in charge of the overall project activities and will facilitate land acquisition, capacity building and implementation of RAP. GMRCL will be responsible for coordinating with other concerned government departments, NGO, and R&R Supervision Consultant for land acquisition, planning and implementation of RAP which will include the disbursement of compensation, assistance, shifting and relocation of affected people. GMRCL will be accountable to the GoG (i.e. the EA) for the implementation of the RAP.

At the state level the following institutional framework will be responsible for the implementation of the project.

9.4 Project Implementation Unit (PIU) The PIU headed by the Project Director (PD) is responsible for the overall execution of the project and planning and implementation of resettlement and rehabilitation

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report component of the project. The PIU will coordinate with all implementing agencies and monitoring the progress of the project. It will generate Quarterly Progress Report (QPR) for effective management decision. The PIU headed by PD will be responsible for overall planning, supervision of all activities related resettlement and rehabilitation of the project during preparation, implementation and post implementation phase with Social Management Unit (SMU). The PIU staff will work with NGOs and Consultants for implementation of all R&R activities.

9.5 Social Management Unit (SMU) GMRCL will set up a Social Management Unit (SMU) which shall look after land acquisition, resettlement and rehabilitation activities. A Sr. Social Development Officer (Sr.SDO) with educational background of Social Work or Sociology will be appointed in SMU as full time by GMRCL. A Term of Reference for Sr. Social Development Officer is given in Annexure-9.1. The SMU shall ensure that all land acquisition issues are handled according to the LA and R&R policy/guidelines as it is laid down in this report. It will also monitor that all the procedural and legal issues involved in land acquisition are fulfilled. The SMU will assist the GMRCL for getting all the necessary clearances and implementation of the resettlement activities prior to start of any civil work.

A Resettlement and Rehabilitation Officer (RRO) with background of social science may be appointed in this SMU to supervise and monitor overall activities of RAP and he/she will report day to day progress to Sr.SDO. Some of the specific functions of the SMU in regards to resettlement management will include the following:  Overall responsibility of planning, implementation and monitoring of land acquisition, resettlement and rehabilitation activities in the project;  Ensure availability of budget for R&R activities;  Liaison lined agencies support for land acquisition and implementation of land  acquisition and resettlement;  Coordinating with line Departments. Moreover, the SMU will also look after the Corporate Social Responsibility (CSR) activities of GMRCL on long term basis for sustainable development of affected communities.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Figure 9:1 Organizational Structure of ESMU

Project Director

Additional General Manager (ESMU)

Environmental Expert Sr. Social Development (EMU) Officer (SMU)

Technical Assistant R & R Officer

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Table 9:1 ROLE OF STAKEHOLDERS FOR IMPLEMENTATION OF RAP

POSITION RESPONSIBILITIES

 Overall planning and supervision of all project activities;

 Exercise of administrative approval for finance & execution Project Director, related activities; PIU,GMRCL  Supervision and control over responsible officers;

 Coordination with Government of Gujarat, Government of

India, AFD and other concerned agencies.  Planning, supervision and implementation of R&R components;  Report to Project Director;  Supervision and control over the Officers and support staff in SMU;  Liaison and coordination with different departments of GMRCL, Government, NGOs, PAPs & other stakeholders; Sr.SDO,  Prepare and submit all reports and communication to Project SMU,GMRCL Director;  The administrative domain of Sr.SDO-SMU include: -Approval of eligibility list -Approval of Progress Reports -Procurement of Consultancy services for R&R components; -Disclosure of information to requesters and external agencies -Release of payment to Consultants and NGO  Assist PIU,GMRCL in conducting public consultation, survey, issue of identity cards,  Organize meeting with PAPs assist them during relocation;  Explain the entitlements and R&R policy provisions;  Acting as catalysts between PAPs and project authorities;  Prepare Income Restoration plan for PAPs;  Serve as initial step to redress grievances; NGO  Assist the PAPs in redressing grievances with Project Authorities;  Provide support for post resettlement activities such as registration of Cooperative Societies and training related to maintain the building etc.  Report to Sr.SDO-SMU  Prepare monthly progress reports and submit to Sr.SDO-SMU  Preparation of database of affected structures, families, Implémentation persons with Support the help of NGO; Consultant(R&R)  Verification of database through field survey;

 Improve monitoring system;

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

POSITION RESPONSIBILITIES

 Capacity building of RAP implementation staffs of GMRCL and NGO,  Regular follow Gujarat implementation activities and other relevant activities.  Report to Sr.SDO-SMU  To provide support for the affected persons on problems arising out  of LA/ property acquisition;  To record the grievances of the APs, categorize and prioritize the Grievance Redress grievances that need to be resolved by the Committees; Committee  To inform Project Director of serious cases within an appropriate time frame and  To report to the aggrieved parties about the development regarding their grievance and decisions of the project authorities.  Evaluate the implementation of the various provisions and Independent activities planned in the RAP; Evaluation  Review the plan implementation in light of the targets, budget and duration that had been laid down in the plan.

9.6 Surat Muncipal Corporation The role of Surat Municipal Corporation (SMC) is to look after the Jhuggie/Jhoprie squatter settlements / clusters by way of provision of civic amenities and their resettlement. The SMC is responsible to provide residential units to squatters/encroachers affected by the proposed metro rail the corridors. The cost for these residential units will be borne by GMRCL.

9.7 NGOs Support during Implementation and Post Resettlement Phase Local NGO plays a very crucial role in implementation of resettlement and rehabilitation activities. The NGO will be appointed by GMRC to extend implementation support to GMRC in the form of assisting affected families/persons during relocation. The responsibilities of NGO will be assisting GMRCL in conducting regular consultations, survey, issue of identity cards, assisting affected families/persons during and post resettlement phase, preparation of Income Restoration plan, formation of co-operative societies, providing training for managing the societies etc. The NGO will be supervised by Sr.SDO, SMU.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

NGOs services are also required during post resettlement phase. The GMRC will also appoint an NGO for providing services to enable the resettled PAFs to self manage their Cooperative Housing Societies (CHS), public infrastructure, and improve healthy environment in R&R colonies. The activities during post resettlement include(i)Situational Assessment(ii)Development of Action Plan,(iii)Implementation of Action Plan and (iv)Evaluation of Post Resettlement Activity. The ToR for NGO is given in Annexure 9.2.

9.8 Implementation Support Consultant(R&R) During implementation phase of RAP, GMRC will appoint a consultant(R&R) through General Engineering Consultancy (GEC) to assist GMRC in implementation of resettlement plan. The consultant will carry out due diligence in the implementation of resettlement and rehabilitation programmes as per the provisions of Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement Act, 2013 through periodic monitoring. The consultant will be responsible for (i)preparation of database of affected structures, families, persons, (ii)verification of database through field survey,(iii)improve monitoring system,(iv)capacity building of implementation staffs ,(v)regular follow up implementation activities and other relevant activities.

Figure 9.2 shows the Institution framework of different agencies involved in the project.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

Figure 9:2 Institutional Framework

Govt. of Gujarat

(Transport Independent M&E NGO GMRCL Department)

Consultant Agency (Implementin g Agency)

SMU

GRC

District

Collector

PAPs

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 10 RESETTLEMENT AND COMPENSATION COSTS AND BUDGET

10.1 Background This chapter presents a consolidated overview of budget and the cost estimates. The budget is indicative and costs will be updated and adjusted to the inflation rate as the project continues and during implementation. However, the final compensation amount for the land acquisition and structures will be determined by the Competent Authority.

10.2 Budgeting and Financial Plan The financial plan for the project will essentially include making budget provisions under the following broad heads.

10.2.1 Compensation for Loss of Land and Structure

Land Cost: Project will require acquisition of land for developing of MRTS structures (including route alignment), station building, platforms, entry/exist structures, traffic integration facilities, depots/stabling yard, receiving/traction sub-stations, radio towers, temporary construction depots and sites, staff quarters, office complex and operation control system(OCC). Hence, the project will need to provide compensation for land acquired from legal titleholders, from other government departments. Major proportion of land required for the proposed metro rail project is under government ownership. However, about 16567 sqm of land is to be acquired from private ownership. Compensation for loss of private land will be given as per Schedule-I of RTFCTLARR Act, 2013.

Structure Costs: On account of land acquisition, the project will cause loss of structures (details provided under Chapter 2 of this report) for which compensation will need to be paid to affected families (both titleholders and non-title holders alike). Compensation for loss of structure will be given as per Schedule-I of RTFCTLARR Act, 2013.

10.2.2 Resettlement & Rehabilitation (R&R) Cost

Budget provisions under this head will meet direct expenses made on account of various R&R benefits proposed to be provided to affected families and persons as per Schedule-II of RTFCTLARR Act,2013.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 10.2.3 R& R Implementation and M&E Costs:

GMRCL will require engaging an external NGO/Consultant for implementation of R&R activities. Similarly, an independent evaluation agency is proposed to be engaged for monitoring and evaluation purposes. Related costs will be met from budget provisions made under this head.

10.3 Assessment of Unit Value for Compensation and R&R Benefit Costs

10.3.1 Land and Structure Cost

Compensation for loss of private land and structures has already been considered in capital cost of DPR prepared by SMC.

10.3.2 R&R Benefit Costs

The budget for this project is based on data and information collected during census and socio-economic surveys conducted in July, August, September, December 2019 and February and October 2020 and the unit rates are provisional sums. R&R benefits are proposed to be provided in addition to compensation (as per 10.3.1 above). The cost for implementation of Resettlement and Rehabilitation Plan is given in Table 10.1.The total cost for R&R implementation plan is INR 4718.20 lakh.

10.3.3 Source of Funding and Fund Flow

GoG and GoI will provide adequate funds to GMRCL for compensation for land and structure cost and for the cost of resettlement assistance and RAP implementation including livelihood restoration plan, stakeholder engagement plan, gender action plan. The executing agency will ensure timely availability of funds for smooth implementation of the RAP.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Table 10:1 Cost for Resettlement & Rehabilitation S.N Description Unit Quantity Rate(Rs.) Amount(Rs)

1 Compensation for loss of private land and structure has been presented in capital cost of DPR Compensation for Titleholders Residential PAFs 2 Annuity or employment no. 96 500000 48000000 3 Subsistence allowance no 96 36,000 3456000 4 Transportation allowance no 96 50,000 4800000 5 Resettlement Allowance no 96 50,000 4800000 Commercial PAFs

6 Annuity or employment no. 255 500000 127500000 7 Subsistence allowance no 255 36,000 9180000 8 Resettlement Allowance no 255 50,000 12750000 9 Transportation allowance no 255 50,000 12750000 10 Loss of Small traders/self employment no 255 25,000 6375000 Compensation for Non-Titleholders Tenants

11 Rental Allowance no 115 4000 460000 12 Shifting Allowance no 115 50,000 5750000 13 Financial assistance for loss of trade no 81 25,000 2025000 Squatters

14 Accommodation for residential PAFs no 57 750000 42750000 15 Subsistence allowance no 57 36,000 2052000 16 Shifting Allowance no 57 50,000 2850000 17 Financial assistance for loss of trade no 0 25,000 0 18 Rental Allowance (Rs.4000/- for 12 months) no 57 4,000 228000 Kiosks(Vendors) 19 Subsistence allowance no 153 36000 5508000 Vulnerable Group 20 One time financial assistance no 118 50000 5900000 Cost for Implementation of LRP* 21 LRP Implementation cost LS 40,30,000 4030000

Cost for Implementation of SEP

SEP cost(Considered lumsum Rs.3000000 per 5 30,00,000 15000000 22 year for 5 years) no Cost for Gender Development Plan

23 Cost for GAP and HIV Awareness LS 50,00,000 5000000

Loss of Employment

167 36,000 6012000 24 Compensation for economic loss of employees no Compensation for Community Structures 25 Religious structures LS 29 1500000 43500000 26 Community (Trust) LS 5 1000000 5000000

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report S.N Description Unit Quantity Rate(Rs.) Amount(Rs) 27 Toilet LS 6 1000000 6000000 28 Educational centre LS 6 2500000 15000000 General 29 Cost of NGO Recruitment** LS 1 25000000 25000000 30 Cost of Independent Evaluation Agency(LS) 1 5000000 5000000 31 Training for Staff no 15 50000 750000 32 Dissemination of Entitlement Matrix, RP, etc LS 500000 500000

33 Administrative Expenses LS 1000000 1000000

Sub Total 428926000

Contigency @ 10% of Sub Total 42892600 TOTAL 471818600 Round off to 4718.20

*LRP cost includes skill development, training programs, employment placements (in case PAP meets requirements of available opportunities) etc. This has been calculated based on Ahmedabad Phase-I metro project. **NGO cost includes cost of man month, travel expenses, accommodation, telecom, office equipment and coordination charges.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 11 RAP IMPLEMENTATION SCHEDULE

11.1 Background Planning, surveying, assessing, policy development, institutional identification, PAFs/PAPs participation, establishment of GRC, income restoration plan (IRP) and implementation are typical activities of RAP. While these activities have discrete components that can be put on a time line, there is a close inter relationship of each activity to the whole implementation. The breakdown of each activity according to a specific time frame has been provided in the Implementation Schedule. It is further cautioned that specific situation may require an increase in time, allotted to a task. Such situations may be caused due to many factors such as local opposition, seasonal factors, social and economic concerns, training of support staff and financial constraints. Implementation schedule will require detailed coordination between the project authorities and various line departments. Implementation plan has been spread over a period of two and half years. A simplified summary of the operational aspects of the implementation plan will be prepared when the project starts. However, the sequence may change as delays occur due to circumstances beyond the control of the project.

11.2 Implementation Procedure The implementation of RAP will consist of four major stages: 1. Identification of Cut-off Date (CoD) and notification for land acquisition as per Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement Act, 2013(thereafter land will be purchased).For non-titleholders the cut-off date for proposed project shall be from the completion of Census and assets inventory of persons affected by the project. 2. Verification of properties of PAFs/PAPs and estimation of their type and level of losses. 3. Preparation of list of PAFs/PAPs for relocation/rehabilitation. 4. Information on acquisition/relocation/assistance to PAPs and their rights 5. Relocation and rehabilitation of the PAPs. 6. Monitoring and Social assistance including readjustment

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 11.3 Timing of Resettlement The resettlement process must be completed by the start of civil works on the particular corridor. Requisite procedure will be developed by the IA to carry out resettlement of PAPs located within Corridor of Impact (CoI), before the civil work starts on any section of the project. All activities related to the land acquisition and resettlement shall be planned to ensure that 100% compensation is paid prior to displacement and the affected people will be given at least four months of notice to vacate their property before civil work begins. Stretches which are free of encroachment and other encumbrances will be handed over first to the contractor.

11.4 Implementation Schedule The period for implementation of RAP has been taken as approximately two and half years. However, monitoring and evaluation will continue beyond the period of implementation. The R&R activities of proposed project are divided in to three broad categories based on the stages of work and process of implementation. The details of activities involved in these three phases are project preparation phase, RAP implementation phase and Monitoring and Evaluation (M&E) phase.

11.4.1 Project Preparatory Stage (Pre-Implementation Stage)

Setting up relevant institutions for the resettlement activities will be the major task during the preparatory stage which is pre implementation phase. The major activities to be performed in this period include establishment of SMU and additionally, the GRC needs to be appointed at this stage.

11.4.2 RAP Implementation Stage

The RAP at this stage needs to be approved and will be disclosed to the PAPs. Upon the approval of RAP, all the arrangements for fixing the compensation and the disbursement needs to be done which includes payment of all eligible assistance; relocation of PAPs; initiation of economic rehabilitation measures; site preparation for delivering the site to contractors for construction and finally commencement of the civil work. Internal monitoring will be the responsibility of IA which will start in early stage of the project when implementation of RAP starts and will continue till the completion of the implementation of RAP. IA will be responsible for carrying out the monitoring on half yearly basis.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report 11.4.3 RAP Implementation Schedule

RAP implementation schedule for R&R activities in the proposed project including various sub tasks and time line matching with civil work schedule is prepared and presented in Table 11.1.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Table 11:1 RAP Implementation Schedule Description 2019 2020 2021 2022 2023 2024 A Project Implementation 1 Identification of required land for acquisition 2 Preliminary Socio-economic survey for SIA 3 Community /Public Consultation 4 Preparation of Detailed SIA by Govt. after Notification 6 Review/Approval of SIA 7 Establishment of Grievance Redress Committee 8 Census survey after peg marking on the ground 9 Finalization of updated SIA and RAP 10 Disclosure of SIA and RAP B RAP Implementation 11 Notification of Land Acquisition 12 Joint Measurement Survey 13 Suggestion & Objection of PAPs 14 Hearing by Competent Authority 15 Declaration of Award of Compensation as per RTFCTLARR,Act 16 Resettlement and Rehabilitation provisions 17 Shifting of PAPs 18 Grievance Redress 19 Schedule of Civil Work C Monitoring and Evaluation 20 Internal Monitoring 21 External Monitoring

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

12 MONITORING AND EVALUATION

12.1 Background Monitoring & Evaluation are critical activities in involuntary resettlement. Monitoring involves periodic checking to ascertain whether activities are progressing as per schedule while evaluation is essentially to assess the performance of PAPs at the end of the project. For this purpose, a monitoring and evaluation (M&E) program is required to be developed to provide feedback to project management which will help keep the programs on schedule and make them successful. Monitoring and Evaluation of R&R gives an opportunity to the implementation and the funding agency to reflect broadly on the success of the basic R&R objectives, strategies and approaches. However, the objective of conducting M&E is to assess the efficiency and efficacy in implementation R&R activities, impact and sustainability, drawing lesions as a guide to future resettlement planning.

Monitoring will give particular attention to the project affected vulnerable groups such as scheduled castes, scheduled tribes, BPL households, women headed households, widows, old aged and the disabled. RAP implementation will be monitored both internally and externally. GMRCL will be responsible for internal monitoring through their field level officers of Social Management Unit and will prepare quarterly reports on the progress of RAP implementation. An Independent Evaluation Agency may be hired by GMRCL for mid and end term evaluation of RAP implementation.

12.2 Internal Monitoring The internal monitoring for RAP implementation will be carried out by GMRCL. The main objectives of internal monitoring are to:

 measure and report progress against the RAP schedule;  verify that agreed entitlements are delivered in full to affected people;  identify any problems, issues or cases of hardship resulting from the resettlement process, and to develop appropriate corrective actions, or where problems are systemic refer them to the management team;  monitor the effectiveness of the grievance system  periodically measure the satisfaction of project affected people.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report

 Internal monitoring will focus on measuring progress against the schedule of actions defined in the RAP. Activities to be undertaken by the GMRCL will include:

 Liaison with the Land Acquisition team, construction contractor and project affected communities to review and report progress against the RAP;  Verification of land acquisition and compensation entitlements are being delivered in accordance with the RAP;  Verification of agreed measures to restore or enhance living standards are being implemented;  Verification of agreed measures to restore or enhance livelihood are being implemented;  Identification of any problems, issues, or cases of hardship resulting from resettlement process;  Through household interviews, assess project affected peoples’ satisfaction with resettlement outcomes;  Collection of records of grievances, follow up that appropriate corrective actions have been undertaken and that outcomes are satisfactory;

Monitoring is a continuous process and will be carried out by field level officers of Social Management Unit on regular basis to keep track of the R&R progress. For this purpose, the indicators suggested have been given in Table 12.1.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Table12:12:1 Indicators for Monitoring of RAP Progress

INDICATORS PARAMETERS INDICATORS

Extent of land acquired

Number of structures dismantled

Number of land users and private structure owners paid compensation

Physical Number of households and persons affected

Number of households purchasing land and extent of land purchased

Number of PAPs receiving assistance/compensation

Number of PAPs provided transport facilities/ shifting allowance

Extent of government land identified for house sites

Amount of compensation paid for land/structure Financial Cash grant for shifting oustees

Amount paid for training and capacity building of staffs

Area and type of house and facility at resettlement site

PAPs knowledge about their entitlements

Social Communal harmony

Morbidity & mortality rate

Taken care of vulnerable population

Women concern

Entitlement of PAPs-land/cash

Number of business re-established

Economic Utilization of compensation

House sites/business sites purchased

Successful implementation of Income

Restoration Schemes

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report INDICATORS PARAMETERS INDICATORS

Number of community level meeting

Number of GRC meetings

Grievance Number of cases disposed by GMRCL to the satisfaction of PAPs

Number of grievances referred and addressed by GRC

Cases of LA referred to court, pending and settled

Socio-economic survey and the land acquisition data provide the necessary benchmark for field level monitoring. A format for monitoring of RAP implementation is presented in Annexure 12.1.

12.3 Independent Evaluation As mentioned earlier, an Independent Evaluation Agency (IEA) will be hired by GMRCL for mid and end term evaluation. A detailed Terms of Reference for IEA is presented in Annexure 12.2.The external evaluation will be carried out to achieve the following:  Verify results of internal monitoring,  Assess whether resettlement objectives have been met, specifically, whether livelihoods and living standards have been restored or enhanced,  Assess resettlement efficiency, effectiveness, impact and sustainability, drawing lesions as a guide to future resettlement policy making and planning, and  Ascertain whether the resettlement entitlements were appropriate to meeting the objectives, and whether the objectives were suited to affected persons’ conditions,  This comparison of living standards will be in relation to the baseline information available in the BSES. If some baseline information is not available then such information should be collected on recall basis during the evaluation.

The following should be considered as the basis for indicators in monitoring and evaluation of the project. The list of impact performance indicators suggested to monitor project objectives is delineated in Table 13.2.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report Table 12.12:2 INDICATORS FOR PROJECT OUTCOME EVALUATION Objectives Risk Factor Outcomes and Impacts  The negative  Resettlement plan  Satisfaction of land owners with the impact on persons implementation compensation and assistance paid affected by the may take longer  Type of use of compensation and project will be time than assistance by land owners minimized. anticipated  Satisfaction of structure owner with  Persons losing  Institutional compensation and assistance assets to the arrangement may  Type of use of compensation and project shall be not function as assistance by structure owner compensated at efficiently as  % of PAPs adopted the skill acquired replacement cost. expected through training as only economic  The project-  NGO may not activity affected persons perform the task  % of PAPs adopted the skill acquired will be assisted in as efficiently as through training as secondary improving or expected economic activity regaining their  Unexpected  % of PAPs reported increase in standard of living. number of income due to training  Women will be grievances  % PAPs got trained in the skill of identified and  Finding a suitable their choice assisted in rehabilitation site  Role of NGO in helping PAPs in improving their for displaced selecting trade for skill standard of living population improvement  Vulnerable groups  PAPs falling below  Use of productive asset provided to will be identified their existing PAPs under on time economic and assisted in standard of living rehabilitation grant improving their  Type of use of additional assistance standard of living. money by vulnerable group  Types of grievances received  No. of grievances forwarded to GRC and time taken to solve the grievances  % of PAPs aware about the GRC mechanism  % of PAPs aware about the entitlement frame work mechanism  PAPs opinion about NGO approach and accessibility

12.4 Reporting Requirements GMRCL will be responsible for supervision and implementation of the RAP. GMRCL will prepare quarterly progress reports on resettlement activities and submit a copy to AFD &KfW. The Independent Evaluation Agency will submit draft and final reports of their assignment to GMRCL and AFD and determine whether resettlement goals

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report have been achieved, more importantly whether livelihoods and living standards have been restored/ enhanced and suggest suitable recommendations for improvement. Submission of the draft report would be carried out after completion of assignment and the final report should be submitted after receiving feedback from GMRCL and AFD &KfW.

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Resettlement Action Plan for Surat Metro Rail Project (Phase-I) Final Report ANNEXURE

12.5 Annexure 2.1: Location wise details of Land of two corridors 12.6 Annexure 2.2: Location of PAHs, Vulnerable groups and common properties resources in both the corridor 12.7 Annexure 3.1: Sample Questioner 12.8 Annexure 3.2: Format of Public Consultation 12.9 Annexure 5.1: LARR Act 2013 12.10 Annexure 5.2: Entitlement Matrix 12.11 Annexure 9.1: Terms of Reference for Social Development officer 12.12 Annexure 9.2: Terms of Reference for NGO 12.13 Annexure 12.1: Monitoring of RAP implementation 12.14 Annexure 12.2: Terms of Reference for independent evaluation policy.

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ANNEXURES

Annexure-2.1

LOCATION WISE DETAILS OF LAND IN CORRIDOR-I

Total Impact Village/ Type of Present use S. No Plot No Area (P-artially, Ownership Location Land of Land (sqm) F-Fully) 1 Sarthana Manishbhai Ashok Bhai FP-61 Private Commercial 535.9 P Maganbhai Chauhan Chandrakan 2 Sarthana FP-3 Private Parking 574.5 F tBhai 3 Varaccha Popatbhai FP-31 Private Commercial 548.1 F Bhikhabhai Desai 4 Varaccha FP-23 Govt. Residential 505 F SMC 5 Nana FP-90 Govt. Barren Land 496 F SMC Varachha 6 Nana Residential F FP-24 Private 481.1 Himmatbhai Varachha Scheme 7 Jivandhara Pravin bhai P Society -- Private Residential -- Jivraj bhai Kevadiya 8 Mamta Park Residential Lalitbhai S. P Society-1 -- Private Society -- Kachhdiya Parking 9 Mamta Park Residential P -- Private -- Hitesh Bhai Society-2 Plot 10 Kapodara F FP-44 Govt. Barren Land 180.7 SMC 11 Kapodara FP- F Govt. Parking 175.1 SMC 51,52 12 Labheshwarc Dhansukhbh howk FP-06 Private Commercial 690.1 F ai (Fulpada) 13 Labheshwarc Residential+ F FP-02 Private 688.1 Jayeshbhai howk Open plot 14 Labheshwarc F FP-05 Private Residential 562.1 LalitBhai howk 15 Central Ware FP-13 Govt. Barren Land 174.3 F SMC house

Total Impact Village/ Type of Present use S. No Plot No Area (P-artially, Ownership Location Land of Land (sqm) F-Fully) 16 Central Ware FP-M/7 Govt. Barren Land 173.3 F SMC house 17 Surat Railway -- Govt. Barren Land 185.9 F SMC station 18 Surat Railway -- Govt. Barren Land 180.5 F SMC Station 19 Maskati CS- Govt. Police 1902.2 F SMC Hospital N0.680, Station 681 20 Maskati CS- Govt. Commercial 723 F SMC Hospital N0.693, 708,70 9, 710/P To 731/P7 32,735/ C,75/17 21 Majura Gate Dayalji TP- Trust Trust -- F Ashram 2/FP-33 Trust 22 AlthanTenam Surat Urban ent FP-106 Govt. Barren 574.5 P Developme nt Authority 23 AlthantTena Sanjaybhai SSJ ment Private Commercial -- P Shashikantb Bricks hai Jarivala 24 AlthantTena Shanka ment r Vijay Shankar Timber Private Commercial --- F Bhai & marble 25 Althan Gam Plot opp. To Private Commercial 117.7 P Dahya Bhai ICDS 26 Althan Gaam FP- Bhatargram Govt. 109/TP- Barren Land P panchayat

26 27 Althan Gam Krishna Private Commercial 1015.6 P Karshanbhai Timber

Total Impact Village/ Type of Present use S. No Plot No Area (P-artially, Ownership Location Land of Land (sqm) F-Fully) mart

28 VIP Road TP/28- Govt. Barren Land 440.4 F SMC FP- 10,11 29 VIP Road TP/37- Govt. Barren Land 533.2 F SMC FP-38/P 30 Women ITI TP/42- Govt. Barren Land 535.5 F SMC FP-74/P 31 Women ITI TP/43- Govt. Barren Land 595 F SMC FP-86/P 32 Bhimrad TP/42- Govt. Barren Land 574.5 F SMC FP-78 33 Bhimrad TP/42- Govt Barren Land 535.8 F SMC FP- 79/TP- 43FP- 48 34 Convention -- Govt. Barren Land 574.5 F KHUDA Centre 35 Convention -- Govt. Barren Land P KHUDA Centre

36 Convention -- Govt. Barren land P KHUDA Centre

37 Dream city -- Govt. Barren Land 574.5 F KHUDA

38 Dream city -- Govt. Barren Land 535.8 KHUDA F

LOCATION WISE DETAILS OF LAND IN CORRIDOR-II Total Impact Plot No Type of Present Use Ownership S. No Location Area (P-Partially, Land of Land (sqm) F-Fully) TPS43(J ahagira 1 Bheshan Govt. Barren Land 499.6 F SMC bad) FP 44/P TPS F 2 Bheshan 9/FP18 Govt. Barren Land 564 SMC 8 Sports Ajaybhai Ground 14305 P 3 Bheshan Private Commercial Chhotubhai Open sqm.

Plot 4 TPS Botanical F 43/FP4 Govt. Barren land 557.6 SMC Garden 1/p 5 Mojeja hangira Botanical F bad Govt. Barren Land 536.2 SMC Garden Block 26 6 Open Plot, Blavantbhai Botanical 3 P Block Private Commercial Prabhubhai garden Bigha* 1/2,1(b Patel ) 7 Plot next to Panchv Private Pravinbhai UgatVarigruh Commercial -- P ati Shantilal Society

8 TPS42/ Commercial Vasudevbhai J. Private Ugat Varigruh FP -- F Malani

136/p 9 Private Commercial Vasudevbhai J. Jyoti Ugat Varigruh 800 P Malani Marbal

10 B.No Residential Rajesh Ugat Varigruh Private 536.2 P 240/P Scheme MagnabhaiKap

Total Impact Plot No Type of Present Use Ownership S. No Location Area (P-Partially, Land of Land (sqm) F-Fully) and odra 217/P 11 FP-114 ,Block- 197,Op p-Sun Shitalbhai Light Ugat Varigruh Private Commercial 746.4 P Jayantibhai Flat,Ug Mehta atvarihr ah Road

12 FP-116 TP 42, Block 199 Nareshbhai opp 1140 Ugat Varigruh Private Commercial P Mohanbhai Pramuk Dhanani h Medica l

13 Block- Ugat Varigruh 1518 251,Plo Private Commercial F Yogesh kumar t-201

14 TPS Palanpor Road 13/FP2 Govt. Barren Land 594.8 F SMC 61 15 TPS 32/ L.P.Savani FP Govt. Barren Land 529.1 P SMC School 61&62 16 L.P.Savani Govt. TPS32/ School Barren Land 638.3 P SMC FP 61

17 Performing Art TPS32 Vasant Private Commercial 524.2 P Center FP8 Agrawal 18 Performing Art TPS32 Private Commercial 477.8 P Minesh Patel Centre FP13

Total Impact Plot No Type of Present Use Ownership S. No Location Area (P-Partially, Land of Land (sqm) F-Fully) 19 TPS31 FP Adajan Gam Govt. Barren land 490 P SMC 195/p& 13/p 20 Bhakti Group Adajan Gam (under Private Commercial Rakeshbhai Constru -- P Dudhvala

ction)

21 TPS31 FP Rakeshbhai Adajan Gam Private Commercial 497.4 P 84/p&1 Dudhwala 96/p 22 Open Private Commercial 1400.8 P Mukundbhai Plot, 6

Adajan Gam opp-

velly-

belly

23 TPS31 Aquarium FP189& Govt. Barren Land 514.2 F SMC 43/p 24 TPS 10 BipinbhaiRavji Society Badri Naryan FP 50 bhai-Bhagwan Common Barren Land 531.6 F Temple Survey- park soc. Plot 606 25 Badri Naryan TPS 10 Trust Religious 536.7 F Badri Narayan Temple FP 50/P use Temple Trust 26 Ward Govt. Barren land 453.4 F SMC No.13 Athwa Chaupati CS No 648/p 27 TP 2 FP Dyalji Ashram Majura Gate Trust Trust use 464 F 33 Mandal 28 Udhana Ward Anilkumar Private Commercial 429 F Darwaja No 2 CS Rungata

Total Impact Plot No Type of Present Use Ownership S. No Location Area (P-Partially, Land of Land (sqm) F-Fully) NO 4&5 29 Udhana TP 6 Govt. Barren Land 537 F SMC Darwaja FP- 389 30 TP7 FP Torrent 529+53 Torrent Power Kamela Darwaja Others F 190 Power 5 Corporation 31 RDB Group- Open Anjana Farm plot & Govt. Residential -- P SMC under Con.

32 Plot Anjana Farm no.104, 9.29 Hanif Bhai 105 Private Commercial P

33 Plot Md. Ismail Anjan Farm no.106 Bhai to 111 Private Commercial -- P

34 Plot Anjan Farm 112- Muneer Bhai 117 Private Commercial -- P

35 Plot Anjan Farm Salimn Bhai 118/A Private Commercial -- P

36 TP 33 Religious Sunrise Model Town Private 533 F FP35 use Township 37 TP 33 Model Town Govt. Barren Land 440 F SMC FP 51 38 Magob 523.2 TP 53 Private Commercial P PradhyumanVi

Total Impact Plot No Type of Present Use Ownership S. No Location Area (P-Partially, Land of Land (sqm) F-Fully) FP 64 krambhai Beside

CNG Pump

39 Bharat Cancer Hospital -- -- SMC Govt. Commercial F

40 TP 35 Bharat Cancer FP 593.9 Surfaroz Virani Hospital 225/2 Private Commercial P

41 Eicher Hansaben Showro Patel Saroli om Bharatbhai Open Private Commercial -- P Patel Land

Annexure- 2.2 Google map showing location of PAHs, Vulnerable Groups and Common Property Resources in both the Corridors.

CORRIDOR-1

CORRIDOR-2

RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1 Census and Socio-economic Survey Questionnaire Annexure-3.1 PART-1: PROPERTY INFORMATION

Date of Survey:______Survey No.______

1. Identification 1.1 City/Town 1.2 Place/Location 1.3 Address of Affected Property 1.4 Plot No. (FP no/TP no) 1.5 Chainage No 1.6 Side 1. Left 2.Right 1.7 Name of the Respondent 1.8 Relation to the owner 1.9 Year of occupation of the property

2. Details of Land 2.1 Ownership of the land Private-1; Govt.-2, Religious-3; Community-4; Others-5 2.2 Type of land Agricultural-1; Residential-2; Commercial-3; Industrial-4; Barren-5; Forest-6; Others-7 2.3 Present use of land Cultivation-1; Residential-2; Commercial-3; Forestation-4; No use/Barren-5; Garden/park -6, Parking/marginal land-7; Others-8 Since how many years______2.4 If agricultural land Irrigated-1; Non-irrigated-2 2.5 If irrigated, then source of irrigation : 2.6 Total area of land(in Sqm) 2.7 Affected area of land (in Sqm/%) 2.8 Current Market Rate of land(per Sqm) 2.9 Status of ownership Titleholder/Owner-1; Customary Right-2; Encrocher-3; Squatter-4; Tenant-5; Kiosk-6 2.10 Name of Owner/Occupier: 2.11 Father’s Name : 2.12 Name of the owner, if occupier is a tenant: 2.13 Year/Month of occupying Years______Month______property 2.14 Any of the following people associated with the land A Agricultural Labourer Yes-1 No-2 B If yes then how many Male___ Female___ C Sharecropper Yes-1 No-2 D If yes then how many Male___ Female___ 2.15 Assets attached with land Tube well-1; Open well-2; Water tank-3; Water tape-4; ; Shed-6; Boundary Wall-7; Fruit bearing tree-8; Non fruit bearing tree-9, specify no_____; Other-10

RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1 3. Details of Structure 3.1 Any structure in the affected Yes -1 No-2 area Number of structures affected (if more than one structures are affected on the same piece of land. One structure could be residential other could be commercial)? 3.2 Total Area of Structure (in Sq.m): 3.3 Area of Affected Structure (in Sqm/%): 3.4 Distance of structure from centre line of alignment (in mtr.)______3.5 Type of construction of 1.Temporary (mud/brick/wood made structure walls/thatched/tin roof), 2. Semi-Permanent (titled roof & normal cement floor), 3. Permanent(RCC, Single/Double storey building) 3.6 No of Floors and Rooms Floors______Rooms______3.7 Use of the Structure Residential-1; Commercial-2; Mixed (C+R)Structure-3; Public Structure-4; Religious Structure-5; Institutional structure-6; 7; Other Structure-8 3.8 Ownership of the Structure Legal Titleholder/Owner-1; Customary Right-2; Leased-3; Encrocher-4; Tenant-5; Squatter-6, Kiosk-7 3.9 Name of the Owner : 3.10 Occupancy Status of Structure Used by Owner-1; Rented-2; Leased-3 Encroched-4 3.11 Name of the tenant/lessee, if the structure is rented/leased: 3.12 No of years of occupancy: 3.13 Monthly Rent Rs...... 3.14 Utility Connection& or basic Electricity-1; Water-2; Latrin-3; amenities Bathroom-4 3.15 If affected structure is commercial, then no of employees: 3.16 Assets in the property Tube well-1; Open well-2; Water tank-3; Water tape-4; Tube well-5; Shed-6; Boundary Wall-7; Fruit bearing tree-8; Non fruit bearing tree-9, Other-10; specify no_____

4. Vulnerability Status of Household 4.1 Is it a women headed household? Yes-1 No-2 4.2 Is/are there any family member Yes-1 No-2 physically/mentally/Visually Disabled or of Old age? 4.3 Is it a household Below Poverty Yes-1 No-2 Line(BPL)? 4.4 If BPL, provide BPL card Number No______

RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1 5. Resettlement and Rehabilitation Option

5.1 Willing to shift Voluntarily-1 Non-voluntarily-2 5.2 Preference for mode of Land for land loss-1; Cash for Land loss-2; compensation Structure for structure loss-3; Cash for structure loss-4; Project Assistance-5 5.3 If alternative house/shop Same settlement-1; constructed by the project Anywhere-2 proponent, then preferred Other(specify)-3 location 5.3 Income Restoration Employment opportunity -1; Assistance Financial Assistance/Loan -2; Vocational training-3; Others(specify)-4;

6. Other support/assistance from project(specify) 1. ______2. ______3. ______4. ______

RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1

PART-II: SOCIO-ECONOMIC DETAILS

1. Name of the Head of the Household......

2. Household Details Religious Group Hindu-1; Muslim-2; Christian-3; Jain-4; Others-5 1.1 1.2 Social Group SC-1; ST-2; OBC-3; General-4; Others-5 1.3 Type of Family Joint-1; Nuclear-2; Individual-3 1.4 Size of Family Small(2-4)-1; Medium(5-7)-2; Large(Above 7)- 3 1.5 No. of persons in Below Above 18 Above 55 Households 18 years years years 1.6 Mother Tongue : 1.7 Place of nativity :

RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1

3. Family Particulars SNo Name of Persons Relationship Sex Age Marital Education Occupation Monthly Other Income with head of M/F/ status Income occupation HH Transgender 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Marital Status: Married-1; Unmarried-2; Divorcee-3; Separated-4; Widow/Widower-5; Live-in-6 Educational Qualification: Illiterate-1; Primary School-2; Upper Primary School-3; High School-4; Graduate-5; Post Graduate & above-6; Technical-7; Vocational-8 Occupation: Cultivator-1; Agricultural Labourer-2; Daily Wage Earner-3; Govt. service-4; Pvt. service-5; Business-6; House wife-7; Other-7(Specify) RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1 4. Business(Commercial) Activity Specify______(name of shop/business) 4.1 Nature of Business

4.2 No. of partners 4.3 Investment in Business (Rs) Initial investment on goods & shop 4.4 Annual net income(Rs) Total income excluding expenses 4.5 Is it the primary source of income Yes-1; No-2 4.6 If no,what is the other source of Other annual income income 4.7 Name of Employees Age Gender Monthly Members Salary dependent a b c d e

5. Possession of Assets (Please Record Numbers) 5.1 Television Yes-1 No-2 5.2 Tape Recorder/Radio Yes-1 No-2 5.3 Refrigerator Yes-1 No-2 5.4 Telephone/Mobile Yes-1 No-2 5.5 Washing Machine Yes-1 No-2 5.6 Cycle Yes-1 No-2 5.7 Motorcycle /Moped Yes-1 No-2 5.8 Car/any four wheeler Yes-1 No-2 5.9 Bus/Truck/Tractor Yes-1 No-2 5.10 Air conditioners Yes-1 No-2 5.11 Fans Yes-1 No-2 5.12 Any Other(specify) Yes-1 No-2

6. Live Stock Assets (Please record numbers) S.No Classification Number 6.1 Cows 6.2 Buffaloes 6.3 Sheep 6.4 Goats 6.5 Poultry 6.6 Others

7. Participation in Economic Activities of Family Members S.No Economic/Non-economic Activities Male Female Both 7.1 Cultivation 7.2 Allied Activities(Dairy, Poultry, Sheep rearing etc) 7.3 Trade & Business 7.4 Agriculture Labour 7.5 Non-Agriculture labour 7.6 HH Industries 7.7 Service 7.8 Household Work 7.9 Collection of Fuel 7.10 Others(Specify) RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1 8. Do the women have title for land and house? Yes-1 No-2 9. If yes, does the woman hold a joint ownership? If yes, she is First owner or Second owner ______

10. Decision Making and Participation at HH Level S.No Subject Male Female Both 10.1 Financial matter 10.2 Education of Child 10.3 Health care of child 10.4 Purchase of assets 10.5 Day to day household activities 10.6 On social function and marriage 10.7 Women to earn for family 10.8 Land and property 10.9 Others

11. Current status employment opportunity in the area for the household members Seasonal-1; Employed throughout the year-2; None-3

12. Quality of Life (Consumption Pattern)

Kindly indicate the consumption/expenditure on different items in last one year

S.No Particulars Monthly Expenditure Rank them from highest to lowest 12.1 Food 12.2 Agriculture 12.3 Housing 12.4 Cooking Fuel 12.5 Clothing 12.6 Health 12.7 Education 12.8 Transport 12.9 Communication 12.10 Social function 12.11 Others(Specify)

13. Loan and Indebtedness 13.1 Have you taken any loan Yes-1; No-2 13.2 Source of loan Bank-1; Money Lender-2; NGO-3; SHG-4; Relative/Friend-5; Others-6(Specify) 13.3 Amount of loan In Rupees 13.4 Amount outstanding (to date) In Rupees 13.5 Purpose of loan Agriculte-1; Business/Trade-2; Medical Exp-3; Wedding/Family Function-4; Educational loan-5; House repair/Construction-6; Paying off loan-7; Others-8(Specify)

RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1 14. Access to Facilities SNo Distance of following Approx. Mode of Frequency Trips made by facilities from the location Distance in Access M/F/Both of interview km 14.1 Primary School 14.2 Secondary /High School 14.3 College 14.4 Regular Market 14.5 Commonly visited health service such as hospital,PHC 14.6 Hospital 14.7 District Office 14.8 Block/Tehsil Office Mode: Walk-1; Cycle-2; Personal Transport-3; Public Transport-4 Frequency:Daily-1; Weekly-2; Monthly-3; Very rare-4

15. Health Seeking Behaviour 15.1 Has any of your family members suffered Yes-1; No-2 from any disease in the past one year? 15.2 If yes,How many members? 15.3 If yes, please specify type of disease? Disease/ Illness 15.4 Where did you take treatment? Government Hospital-1; Pvt Clinic/Hospital-2; Traditional Healing-3;Quacks-4; Medical Shop-5; No Treatment-6; Others- 7(Specify) 15.3 Distance travelled for treatment (in Km) 15.4 Have you heard about HIV/AIDS Yes-1; No-2 15.5 Awareness of prevention methods Yes-1; No-2 15.6 If yes, what is the source of information? Print media-1;Radio-2; TV-3; NGO camp-4; Govt camp-5; Other- 6(specify)

16. Government Schemes 16.1 Has anybody from the household availed Yes-1; No-2 a benefit from a State or Central government? 16.2 If yes,was the scheme a State govt scheme or Centrally sponsored scheme? State Govt. Scheme-1; Centrally Sponsored Scheme-2

16.3 Name of the scheme 1. ______2. ______3. ______4. ______

RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1 17. Project Related Information 17.1 Are you aware of the proposed Yes-1; No-2 metro project in Surat city? 17.2 If yes, what is the source of TV-1; News Paper-2; Govt. official-3 information? Others-4 17.3 Positive impacts perceived 1.______2.______3.______4.______

17.4 Negative impacts perceived 1.______2.______3.______4.______17.5 How do you think women will affect or benefit differently from the project 17.6 Any further suggestions / comments

Signature of the Respondent: ______Phone No.______

Signature of Investigator:______

Signature of Supervisor:______

FORMAT FOR PUBLIC CONSULTATION MEETING Annexure-3.2

Name of the Project: Surat Metro Rail Project, Phase-I Date: Time: No of Participants: Perception about the project: 1. Do you think that metro is necessary for Surat City? 1-Yes 2-No 2. What impacts, both positive and negative of the metro project do you foresee?

Positive Impacts: ______

Negative Impacts: ______

Location/ Issues Suggestions by Remarks Venue Discussed Stakeholders

S.No Name Age Sex Occupation Signature Mob No

Annexure-5.2

ANNEXURE FOR ENTITLEMENT MATRIX Sr.c.2l THE GAZETTE Ot] INDIA EXTRAORDINARY t5

(?) Every person required to make or deliver a statement under this section shall be deemed to be legally bound to do so within the meaning ofsections 175 and 176 ofthe lndian 45 or' 1860. PenalCode.

23. On the day so fixed, or on any other day to which the enquiry has been adjourned, Enquiry and the Collector shall proceed to enquire into the objections (ifany) which any person interested land acquisi- has stated pursuant to a notice given under tt section 21, to the ,.urur"n,.nr, made under [:'1,"";flr: section 20, and into the value ofthe land at the date ofthe publication ofthe notification, and into the respective interests ofthe persons clainring the compensation and rehabilitation and resettlement. shall make an award under his hand of* (a) the true area ofthe land:

(b) the compensation as determined under section 27 along with Rehabilitation and Resettlement Award as determined under section 3l and which in his opinion should be allowed for the land: and

(c) the apportionment ofthe said compensation among all the persons known or believed to be interested in the land. or whom, or ofwhose claims, he has information. wherher or not they have respectively appeared before him.

24. ( /) Norwithstanding any,thing contained in this Act. in any case of land acquisition Land proceedings initiated under the Land Acquisition Act. 1894,- acquisition process undcr (a) where no award under section I I ofthe said Land Acquisition Act has been Act No. I of made, then, all provisions of this Act relating to the determination ofcompensation 1894 shall bc shall apply; or decmed lo have lapsed in (6) where an award under said section I I has been made, (hen such proceedings ccrtain cases. shall continue under the provisions oflhe said Land Acquisition Act, as ifthe said Act has nol been repealed.

(2) Notwithstanding anything contained in sub-section ( /), in case of land acquisition proceedings initiared under the Land Acquisition Act. r 894, where an award under the said section I I has been made five years or more prior to the commencement of this Act but the physical possession ofthe land has not been taken or the compensation has not been paid the said proceedings shall be deemed to have rapsed and the appropriate Government, ifit so chooses, shall initiate the proceedings ofsuch land acquisition afresh in accordance with the provisions of this Act:

Provided that where an award has been made and compensation in respect ofa majority of land holdings has not been deposiled in the account of rhe beneficiaries, then, ail beneticiaries specified in the notification for acquisition under section 4 of the said Land Acquisition Act, shall be entitled to compensation in accordance with the provisions of this Act.

25. The Collector shall make an awatd within a period oftwelve monlhs fiom the dare period wirhin of publication ofthe declaration under section l9 and ifno award is made with in that 'Deriod. rvhrctr an the entire proceedings for the acquisition ofthe land shall lapse: award shall h€ made. Provided that the appropriate Covemment shall have the power to extend the period of twelve months if in its opinion, circumstances exist justifoing the same:

Provided funher that any such decision to extend the period shall be recorded in writing and rhe same shall be notified and be uploaded on the website of the authority concerned.

(,1) 26- The Colle€tor shall adopt the following criteria in assessing and determining Der€rmrnaUon the market value ofthe land. namely:- ol mark€t value of land 2 of I Eee. (a) the markd value, if any. specified in the lndian Stamp Act, 1899 for the by Collector registrarion ofsare deeds or agreemenrs to selr. as the case may be. in the area. where the land is situated: or l6 THE CAZETTE OF INDIA EXTRAORDINARY [Panr II-

(b) the average sale price for similar type ofland situated in the nearest village or nearest vicinity area: or

(c) consented amount ofcompensation as agreed upon under sub-section (2) of section 2 in case of acquisition of lands for private companies or for public private partnership pmjects, whichever is higher:

Provided that the date for determination ofmarket value shall be the date on which the notification has been issued under section I l. Explqnalion l.-The average sale price referred to in clause (b) shall be determined taking into account the sale deeds orthe agreements to sell registered for similartype ofarea in the near village or near vicinity area during immediately preceding three years ofthe year in which such acquisition of land is proposed lo be made. E planalion 2.-For determining the average sale price refe fiedto in Explanqtion l, one-halfofthe.total number ofsale deeds or the agreements to sell in which the highest sale price has been mentioned shall be taken into account. Explanation 3.-rvhile determining the market value under this section and the average sale price referred toin Explanation I or Explanation 2, any price paid as compensation for land acquired under the provisions ofthisAct on an earlier occasion in the district shall not be taken into consideration.

Explanat ion 4 .-Wh ile determ in ing the market value under this section and the average sale price referred to in Explanation I or Explonation2. any price paid' which in the opinion ofthe Collector is not indicative ofactual prevailing market value may be discounted for the purposes of calculating market value.

(2) The market value calculated as per sub'section (/) shall be multiPlied by a factor to be specified in the First Schedule. (J) Where the market value under sub-section (/) or sub'section (2) cannot be determined for the reason that- (a) the land is situated in such area where the transactions in land are restricted by or under any other law for the time being in force in that area; or

(b) the registered sale deeds or agreements to sell as mentioned in clause.(a) of sub-section ( /) for similar land are not available for the immediately preceding three - years; or

(c) the market value has not been specified under the Indian StampAct, l899by 2 of 1899' the appropriate authority, the State Covemment concerned shall speciry the floor price or minimum price per unit area (/) in ofthe said land based on the Price calculated in the manner specified in sub-section respect of similar types of land situated in the immediate adjoining areas:

Provided that in a case where the Requiring Body offers its shares to the owners ofthe lands (whose lands have been acquired) as a part compensation, for acquisition of land, ! such shares in no case shall exceed twenty-five per cent. ofthe value so calculated under sub-section (/) or subsection (2) or sub-section (3) as the case may be:

Provided further that the Requiring Body shall in no case compel any ovmer ofthe land (whose land has been acquired) to take its shares, the value of \Yhich is deductible in the value ofthe land calculated under sub-section (/): Provided also that the Collector shall, before initiaton of any land acquisition proceedings in any area, take all necessary steps to revise and update the market value ofthe land on the basis ofthe prevalent market rate in that area: ' appropriate Govdinment shall ensure that.the market Provided atso that the -value determined for acquisiiion ofany land or prop€rty ofan educational institution established Sr.c.2l THE CAZETI'E OF INDIA EXTRAORDINARY t'7

and administered by a religious or linguistic minority shall be such as would not reslrict or abrogate the right to establish and administer educational institutions oftheir choice.

27. The Collector having determined thc market value ofthe land to be acquired shall Delcrnrinatron calculate the total amount of compensation to be paid to the land owner (whose land has of aNount of been acquired) by including all assets attached to the land.

28. In determining the amount ofcompensation ro be awarded for land acquired under Parallletcrs Io this Act. the Collector shall take into consideration- be colrsrdercd by (lollecl()r /ii"sl//, the market value as determined under scction 26 and the award amount in tn delenntna- accordance with the First and Second Schedules: tron ol award

secondly, the damage sustained by the person interested, by reason of the t taking of any standing crops and trees which may be oh the land at the time of the Collector's taking possession thereof;

thirdly, the damage (ifany) sustained by the person interested, at the time ofthe Collector's taking possession of the land. by reason of severing such land from his other land:

lburthly, the damage ( if any) sustained by the person interested. at rhe tim€ of the Collector's taking possession ofrhe land. by reason ofthe acquisition injuriously aflecting his other property. movable or immovable. in any other manner, or hisiamings;

/lihlr; in consequence ofthe acquisition ofthe land by the Collector, the person interested is compelled to change his residence or place ofbusiness, the reasonable expenses (if any) incidental to such change;

.rixrrlx the damage ( if any) bona fidc resulting frorn dim inution ofthe profits of the land between the time ofthe publication ofthe declaration under section l9 and the tinle ofthe Collector's taking possession ofthe land: and

seventl y, any other ground which rnay be in the interesr of equity, j ustice and beneficial to the affected families.

29. (,1) The Collector irr determining the market value ofthe building and other immovable Delerminatlon property or assets attached to the land or building which are to be acquired, use the services things of a competent engineer or any other specialist in the relevant lield, as may be considered necessary by him. allached to land or huilding. (2) The Collector for the purpose ofdetermining the value oftrees and plants attached to the land acquired, use the services of experienced persons in the field of agriculture, tbrestry. honiculture, sericulture, or any other field, as may be considered necessary by him. - (3) The Collector for the purpose ofassessing the value ofthe standing crops damaged during-the process of land acquisition, may use the services of experienced peisons inihe field ofagriculture as may be considered necessary by him. (/) . 30. The Collector having determined the total compensation to be paid, shall, to arrive at the final award, impose a'.Solatium,' amount equivalent to one hundrid per cent. of lhe compensation amount.

Erplunqtion.-For the removal ofdoubts it is hereby declared that solatium amount shall be in addition to the compensation payable to any person whose land has been acquired. a (2) The Collector shall issue individual awards detailing the paniculars ofcompensation payable and the details ofpayment ofthe conrpensation as specified in the First Schedule.

(J) In addition ro the market value ofthe land provided under section 26, the Collector shall, in every case. award an amount calculated at th€ rate oftwelve per cent. per annum on such market value for the period commencing on and fiom the date ofthe pubiication ofthe notification of the Social Impact Assessnrent study under sub-section (2) of section 4, in respect ofsuch land, till the date ofthe award ofthe Cotrector or the date oftaking lnssession oflhe land, whichever is earlier. Sec.2l THE GAZETTE OF INDIA EXTRAORDINARY 31

THE FIRSTSCHEDUI,E

[See section 30 (2)1

CouprNserrot FoR LAND owNERS

The following components shall constitute the minimum compensation package to be given to those whose land is acquired and to tenants referred to in clause (c) of section 3 in a proportion to be decided by the appropriate Government.

Serial Component of compensation Manner of determination Date of No. package in respect ofland ofvalue deter- acquired under the Act mination of value

(l) Q) (3) (4)

l. Market value of land To be determined as provided under section 26.

2. Factor by which the market 1.00 (One) to 2.00 (Two) based on the distance value is to be multiplied in the ofproject from urban area, as may be notified case ofrurai areas by the appropriate Government.

Factor by which the market I (One). value is to be multiplied in the case of urban areas

Value of assets attached to To be determined as provided land or building under section 29.

5. Solatium Equivalent to one hundred per cent. ofthe market value of land mentioned against serial number I multiplied by the factor specified against serial number 2 for rural areas or serial number 3 for urban areas plus value ofassets attached to land or building against serial number 4 under column (2).

6. Final award in rural areas Market value of land mentioned against serial number I multiplied by the factor specified against serial number 2 plus value of assets attached to land or building mentioned against serial number 4 under column (2) plus solatium mentioned against serial number 5 under colurnn (2). I 7. Final award in urbdn areas Market value of land mentioned against serial number I multiplied by the factor specified against serial number 3 plus value of assets attached to land or build 38 THEGAZETTEOF INDIAEXTRAORDINARY [Penrll-

(1) Q) (3) (4)

mentioned against serial number 4 under column (2) Plus solatium rnentioned against serial number 5 under column (2).

8. Other component, if any, to be included

Norp.-The date on which values mentioned under column (2) are determined should be indicated under column (4) against each serial number.

I

i

I I Appendix 2

Src.2l THE GAZETTE OF INDIA EXTRAORDINARY 39

THESECONDSCHEDULE

[See sections 3 I (/), 38 (/) and I 05 (3)]

EleveNrs or REHABILITATIoN AND RESETTLEMENT ENTTTLEMENTS FoR ALL THE AFFECTED FAMI- Itas (norH LAND owNERs AND THE FAMILIES wHosE LtvELIHooD IS nRIMARILY DEnENDENT oN LAND eceurneo) IN ADDrnoN To rHosE pRovrDED tN THE FIRST ScHEDULE.

Serial Elements of Rehabilitation Ent i t I e ment/prov is i on Whether No. and Resettlement Entitlements provided or not (if pro- vided. details to be given)

(l) Q) (3) (4)

l. Provision of housing units in (l) If a house is lost in rural case of displacement areas. a constructed house shall be provided as per the Indira Awas Yojana specifica- tions. If a house is lost in urban areas. a constructed house shall be provided, which will be not less than 50 sq mts in plinth area. (2) The bdnefits listed above shall also be extended to any affected family which is without homestead land and which has been residing in the area continuously for a period ofnot less than three years preceding the date of notif ication of the aflected area and which has been involuntarily displaced from such area:

Provided that any such family in urban areas which opts not to take the house offered, shall get a one-time financial assistance for house construction, which shall not be less than one lakh fifty thousand rupees: Provided further that if any affected family in rural areas so prefers, tl e equivalent cost of the house ray be oflered in lieu of the corstructed house: Provided also that no family affected by acquisition shall be given more than one house under the provisions of this Act. 40 TH E GAZETTE OF INDIA EXTRAORDINARY [Panr II-

(l) (2) (3) (4)

Explanation -The houses in urban areas may, if necessary, be provided in multi-storied building complexes.

Land for Land In the case ofirrigation project, as far as possible and in lieu of compensation to be paid for land acquired, each affected family owning agricultural land in the aflected area and whose land has been acquired or lost, or who has. as a consequence of the acquisition or loss of land, been reduced to the status of a nrarginal farmer or landless, shall be allotted, in the name of each person included in the records of rights with regard to the affected family, aminimum ofone acre of land in the command area ofthe project for which the land is acquired: Provided that in every project those persons losing land and belonging to the Scheduled Castes or the Scheduled Tribes willbe provided land equivalent to land acquired or two and a one-half acres, whichever is lower.

J. Offer for In case the land is acquired for Developed urbanisation purposes, twenty Land per cent. ofthe developed land will be reserved and offered to land owning project affected families, in proportion to the area of their land acquired and at a price equal to the cost of acquisition and the cost of development:

Provided that in case the land owning project affected tamily wishes to avail of this offer. an equivalent amount be will { deducted from the land acquisition compensation package payable to it.

4. Choice ofAnnuity or The appropriate Government Employment shall ensure that the affected families are provided with the following options: Src.2l THE GMETTE OF TNDIA EXTRAORDINARY 4t

(l) (2) (3) (4) (a) where jobs are created through the project, after providing suitable training and skill development in the required field. make provision for employment at a rate not lower than the minimum wages provided for in any other law for the time being in force, to at least one member per affected familY in the project or arrange for ajob in such other project as maY be i required; or (b) one time payment of five lakhs rupees per affected familY; or

(c) annuity policies that shall pay not less than two thousand rupees per month Per familY for rwenty years. with appropriate indexatiott to the Consumer Price Index for Agricultural Labourers.

is dis- 5. Subsistence grant for Each affected family which displaced families for a Period placed from the land acquired of one year shall be given a monthlY subsis- tence allowance equivalent to three thousand ruPees Per month for a period ofone Year from the date of award. ln addition to this amount, the Scheduled Castes and the Scheduled Tribes disPlaced from Scheduled Areas shall receive an amount equivalent to fiftY thousand rupees.

In cases of disPlacement from the Scheduled Areas, as far as possible, the affected families shall be relocated in a similar ecological zone, so as to Preserve the economic oPPortunities' language, culture and communitY life ofthe tribal communities. which is 6. Transportation cost for Each affected familY displaced families displaced shall get a one-time financial assistance offiftY thou- sand ruPees as transPortation cost for shifting of the familY, building materials, belongings and cattle.

I o8 N 42 THE GAZETTE OF INDIA EXTRAORDINARY [Penr II-

(l) a) (3) (4) 7. Cattle shed/petty shops cost Each affected family having cattle or having a petty shop shall get one-time financial assistance ofsuch amount as the appropriate Govemment may, by notification, specifu subject to a minimum of twenty-five thousand rupees for construction of cattle shed or pefy shop as the case may be.

8. One-time grant to artisan, Each affected family ofan artisan, small traders and certain others small trader or self-employed person or an affected family which owned non-agricultural land or commercial, industrial or institutional structure in the affected area, and which has been involuntarily displaced from the affected area due to land acquisition, shall get one-time financial assistance of such amount as the appropriate Govemment may, by notification. specify subject to a minimum of twenty-five thousand rupees.

9. Fishing rights In cases of irrigation or hydel projects, the affected families may be allowed fishing rights in the reservoirs. in such manner as may be prescribed by the appropriate Govemmeni. 10. One-time Resettlement Each affected family shall be Allowance given a one-time "Resettlement Allowance" of fifty thousand rupees only. I l. Stamp duty and registration (l) The stamp duty and other fee fees payable for registration of the land or house allotted to the affected families shall be borne by the Requiring Body. (2) The land for house allotted to the affected farnilies shall be free fiom all encumbrances. (3) The land or house allofted may be in the joint names ofwife and husband of the affected family.

i

i ( Ia ( Appendix 3

Src.2l THE CAZETTE OF INDIA EXTRAORDINARY 43

THE THIRD SCHEDULE

[See sections 32,38(l)and 105(3)]

PRovrsroN or.' INFRASTRUCTURAL AMENTTTES

For resettlement of populations, the following infrastructural facilities and basic rninimum amenities are to be provided at the cost of the Requisitioning Authority to ensure that the resettled population in the new village or colony can secure for themselves a reasonable standard of community life and can attempt to minimise the trauma involved in displacement.

A reasonably habitable and planned settlement would have, as a minimum, the following facilities and resources, as appropriate:

Serial Component of infrastructure amenities provided/proposed Details of No. to be provided by the acquirer of land infrastructure amenities r provided by the acquirer of land

(t) (2) (3)

1. Roads within the resettled villages and an all-weather road link to the nearest pucca road, passages and easement rights for all the resettled families be adequately arranged.

2. Proper drainage as well as sanitation plans executed before physical resettlement.

3. One or more assured sources of safe drinking water for each family as per the nolrns prescribed by the Government of India.

4. Provision of drinking water for cattle.

5. Grazing land as per proportion acceptable in the State'

6. A reasonable number of Fair Price Shops.

7. Panchayat Ghars, as appropriate.

8. Village level Post Offices, as appropriate. with facilities for opening saving accounts.

9" Appropriate seed-cum-fertilizer storage facility if needed.

10. Efforts must be made to provide basic irrigation facilities to the agricultural land allocated to the resettled families if not from the irrigation project, then by developing a cooperative or under some Government scheme or special assistance' lt. All new villages established for resettlentent ofthe displaced persons shall be provided with suitable transport facility which must include public transport facilities through local bus services with the nearby growth centres/urban localities.

12. Burial or cremation ground. depending on the caste- communities at the site and their practices.

13. Facilities for sanitation, including individual toilet points. 44 THE GAZETTE OF INDIA EXTRAORDINARY [Penr ll-

(l) (2) (3)

14. lndividualsingleelectricconnections(orconnectionthrough non-conventional sources ofenergy like solar energy), for each household and for public lighting. 15. Anganwadi's providing child and mother supplemental nutritional services.

16. School as per the provisions ofthe Right of Children to Free and Compulsory EducationAct,2009 (35 of2009);

17. Sub-health centre within two kilometres range.

18. Primary Health Centre as prescribed by the Government of India. 19. Playground for children. 20. One community centre for every hundred families. 21. Places of worship and chowpal/tree platform for every fifty families for community assembly, ofnumbers and dimensions consonant with the affected area. 22. Separate land must be earmarked for traditional tribal institutions.

23. The forest dweller families must be provided, where possible, with their forest rights on non-timber forest produce and common property resources, if available close to the new place of settlement and. in case any such family can continue their access or entry to such forest or common property in the area close to the place of eviction, they must continue to enjoy their earlier rights to the aforesaid sources of livelihood.

24. Appropriate security arrangements must be provided for the settlement, if needed.

25. Veterinary service centre as per norms.

Nore.- Details of each component of infrastructural amenities mentioned under column (2) against serial numbers I to 25 should be indicated by the acquirer of land under column (3). Annexure 4: Nominal Rental Charges: (advance rent of at least 5 years to be charged to the non- titleholder and to be executed through formal rent agreement)

a) 0 sq.mts - 25 sq.mts – Rs.500/month b) 26 sq.mts - 50 sq.mts – Rs.1000/month c) 51 sq.mts - 75 sq.mts – Rs.1500/month d) 76 sq.mts – 100 sq.mts – Rs.2000/month e) 101 sq.mts – 125 sq.mts – Rs.2500/month

Annexure 5: Methods of determining Loss of Business Allowance

Clause 28. Fifth point as reproduced below: “fifthly, in consequence of the acquisition of the land by the Collector, the person interested is compelled to change his residence or place of business, the reasonable expenses (if any) incidental to such change” “sixthly, the damage (if any) bona fide resulting from dimuinution of the profits of the land between the time of the publication of the declaration under section 19 and the time of the Collector’s taking possession of the land ”

1) Loss of Business Allowance for fully affected properties: a) Based on SGST paid -Average payment of SGST upto Rs.5000 pm – Allowance Rs. 8500/month -Average payment of SGST between Rs.5001 to Rs.15000 pm – Allowance Rs.17000/month -Average payment of SGST above Rs.15001 pm – Allowance Rs. 22500/month -If without SGST documentation – Allowance Rs. 6000/month

2) Loss of Business Allowance for partially affected properties: a) Based on SGST paid -Average payment of SGST upto Rs.5000 pm – Allowance Rs. 4000/month -Average payment of SGST between Rs.5001 to Rs.15000 pm – Allowance Rs.8500/month -Average payment of SGST above Rs.15001 pm – Allowance Rs. 11000/month -If without SGST documentation – Allowance Rs. 3000/month Annexure 6: Rationale for paying rental and loss of business allowance: As per RFCTLARR Act 2013 and numerous Government of Gujarat amendments / GR’s, compensation to be given to titleholders and non-titleholders in various scenarios of permanent acquisition is outlined in R&R policy and entitlement matrix. However, from practical experiences during implementation of Ahmedabad Metro Phase I, it has been seen that a transitional category of sorts gets generated.

Land for Land compensation option is also offered to the PAFs of GMRCL where in the PAF can choose land at an alternate location. The PAF can also choose structure for structure option where in the PAF is allotted an alternate house/shop. By experience, these procedures are lengthy. In many cases, the land of PAF is required on urgent basis for construction however; the alternate house/shop/land parcel cannot be allotted to the PAF immediately due to numerous obstacles. In few of such case, GMRCL is required to shift the PAF at an intermediate temporary rental arrangement until the final house/shop/land parcel can be allotted so that construction can proceed. In such cases, the expense of rent arises which needs to be borne by GMRCL.

The process of calculating rent for residential / commercial PAF can be same. However, in case of Commercial PAFs, the temporary shifting directly affects their livelihood as their source of income gets disrupted. Thus until they are handed over their permanent premises of compensation, loss of business needs to be paid. Presently, there is no provision of loss of business in the old entitlement matrix or R&R policy.

Appendix 7

Appendix 8

Appendix 9

Social Impact Assessment for proposed Ahmedabad Metro Rail Project (Phase-I)

Table 6.1 Entitlement Matrix S.No Type of Loss Unit of R&R Entitlement Framework Entitlement 1 Loss of Titleholder family a) Land will be acquired on payment of land(agricultural/ compensation as per RTFCTLARR Act homestead/ 2013. commercial or (i) Market value as per the Indian Stamp otherwise Act,1899 for the registration of sale deed or agreement to sell, in the area where land is situated; or Average sale price of similar type of land situated in the nearest vicinity area, ascertained from the highest 50% of sale deeds of the proceeding 3 years; or Consented amount paid for PPPs or private companies. (ii) Plus 100% solatium and 12% interest from the date of notification to award. (iii) The multiplier factor will be applied as per the Act.

b) Where jobs are created through the project,after providing suitable training and skills development in the required field,make provision of employment at a rate not lower than minimum wages; or Onetime payment of Rs.5, 00,000/- per affected household or annuity policy that shall pay Rs.2000/- per month for 20 years with appropriate indexation to Consumer Price Index for Agricultural Labourers (CPIAL).

c) One time subsistence allowance of Rs.36,000/- per affected family who require to relocate due to project.

d) Shifting assistance of Rs.50,000/- per affected family who requires to relocate due to the project.

e) One time Resettlement Allowance of Rs.50,000/- for affected family. 2 Loss of Residential Titleholder family In addition to Compensation for land Structure and Assistances listed above under S.No.1

a) Cash compensation at scheduled rates for structure without depreciation with 100% solatium.

b) Right to salvage affected materials.

Resettlement Policy, Framework and Entitlement Matrix 50

Social Impact Assessment for proposed Ahmedabad Metro Rail Project (Phase-I)

c) One time assistance of Rs.25,000 to all those who lose a cattle shed.

d) An alternative house as per Indira Awas Yojana(IAY) specifications in rural areas and constructed house/flat of minimum 50 sq.m in urban areas or cash in lieu of house if opted,for those who do not have any homestead land.

The cash in lieu of house will be Rs.70,000/-(in line with IAY standards) in rural areas and 1,50,000/- in case of urban areas.

Note: Stamp duty and registration charges will be born in case of new houses or sites.

3 Loss of Titleholder family In addition to Compensation for land Commercial and Assistances listed above under Structure S.No.1

a) Cash compensation at scheduled rates for structure without depreciation with 100% solatium.

b) Right to salvage affected materials.

c) One time assistance of Rs.25,000 for loss of trade/self employment for the business owner. 4 Tenants Tenant/lease Residential: (residential/comme holder(Non- rcial) Titleholder) a) Rental allowance at Rs.3,000/- per month in rural areas and Rs.4,000/- per month in urban areas for six months.

b) One time financial assistance of Rs.50,000 for shifting.

Commercial:

a) Rental allowance at Rs.4,000/- per month in rural areas and Rs.6,000/- per month in urban areas for six months.

b) One time shifting assistance of Rs.50,000.

c) Commercial tenant will receive one time financial assistance of Rs.25,000 (fixed)

Resettlement Policy, Framework and Entitlement Matrix 51

Social Impact Assessment for proposed Ahmedabad Metro Rail Project (Phase-I)

for loss of trade/self employment. 5 Residential: Squatters(homeste Family(Non- ad purpose) Titleholder) a) Valuation of the structure

b) Right to salvage the affected materials.

c) One time subsistence allowance of Rs.3,000 per month for one year from the date of award.

d) One time shifting assistance of Rs.50,000.

e) PAPs losing residential units shall be offered tenements of 36.5sq.m at residential buildings by AMC.

Squatters(commer Family(Non- Commercial: cial purpose) Titleholder) a) Valuation of the structure

b) Right to salvage the affected materials.

c) Commercial squatter will receive one time financial assistance of Rs.25,000 (fixed) for loss of trade/self employment. f) One time shifting assistance of Rs.50,000.

g) PAPs losing commercial units will be rehabilitated by MEGA.

6 Mobile and Vendor(Non- Ambulatory vendors licensed for fixed ambulatory Titleholder) locations will be considered as kiosks and vendors each affected vendor will get

a) One time subsistence allowance of Rs.3,000 per month for six months from the date of award.

7 Loss of Workers/employe b) One time subsistence allowance Employment es of Rs.3,000 per month for one year from the date of award.

8 Vulnerable family Family One adult member of the affected family whose livelihood is affected will be entitled for skill development.

Training for skill development. This assistance includes cost of training and financial assistance for travel/conveyance and food.

Resettlement Policy, Framework and Entitlement Matrix 52

Social Impact Assessment for proposed Ahmedabad Metro Rail Project (Phase-I)

9 Common Community a) Community properties will be replaced infrastructure and in consultation with the community. common Property b) Civic infrastructure would be replaced Resources in consultation with the affected community and the District/Urban/Rural administration

10 Any Unforeseen Affected Any unforeseen impact would be Impact community / mitigated/enhanced as per the persons RTFCTLARR Act 2013.

Resettlement Policy, Framework and Entitlement Matrix 53

Annexure 9.1

Terms of Reference For Sr. Social Development Officer

Background

The main objective of the Social Management Unit (SMU) in IA is to undertake resettlement and rehabilitation issues during project planning and implementation of Surat metro rail so as to mainstream attention to social issues that may arise during implementation. The Sr.Social Development Officer shall play a key role in taking forward the land acquisition, compensation and R&R issues, during the course of Phase-I metro.

Job Description

 Manage day to day implementation of land acquisition and R&R activities and report the same to head of ESMU.  Monitor land acquisition and progress of R&R implementation;  Supervise and monitor the activities of RAP implementation;  Develop communication strategy for disclosure of RAP;  Liaison with district administration for government’s income generation and development programmes applicable for PAPs;  Monitor physical and financial progress on land acquisition and R&R activities;  Organize monthly meetings with support staff to review the progress on R&R implementation;  Liaison and coordination with different departments of IA, Government, NGOs, PAPs & other stakeholders;  Prepare monthly progress report and submit to head of ESMU.

Qualification and Experience

 Advanced degree (Master’s) in relevant social sciences preferably Social Work or Sociology and at least 12 years of relevant work experience out of which 10 years in preparation of social impact assessment, planning/implementation of resettlement and rehabilitation activities.  Substantial work experience in addressing issues covered by compensation, resettlement and rehabilitation in complex and difficult settings, across different sectors.  Demonstrated capacity to translate analytical work related to resettlement and rehabilitation issues into advice and operational, actionable, recommendations.  Passionate commitment to social development and safeguards; Deep understanding of the relationship between social development, and those affected by involuntary resettlement.  In-depth knowledge and professional experience with the social issues (i.e., land acquisition, rehabilitation and resettlement) faced by urban region of Gujarat state would be a plus.

Annexure 9.2

DRAFT TERMS OF REFERENCE FORM FOR NON-GOVERNMENTAL ORGANISATION (NGO)

BACKGROUND

Government of Gujarat will set up a Special Purpose Vehicle SPV) for implementation of proposed metro rail project in Surat. GoG desires to build the Metro Rail System by adopting adequate environmental standards to provide for the protection of the people and the environment. Under Phase I, the length of the alignment considered is 40.35 Km and there would be 38 stations. Total 38 stations are proposed consisting of elevated and underground stations. First corridor is proposed from Sarthana to Dream city Line. The length of this corridor will be 21.61 km of which 6.47 km would be underground and the rest 15.14 km will be elevated. Second corridor is from Bhesan to Saroli. The length of this corridor will be 18.74 km, would be completely elevated.

In this background RITES Ltd (A Govt.of India Enterprise) carried out Social Impact Assessment (SIA) study of proposed metro rail corridors and prepared SIA includes Resettlement Action Plan (RAP).Broadly stated, mitigation of losses and restoration of socio-economic status of the affected persons are the prime objective of the RAP. The estimated number of affected families is 625 consisting 3308 persons.

The project intends to hire an experienced local non-governmental organization (NGO) to assist in implementation of RAP for project affected families.

SCOPE OF WORK

The NGO will work as a link between the project represented by the IA and the affected community. The NGO will be responsible for assisting the PAPs during resettlement process and shall ensure that all the provisions of the resettlement policy and the RAP with regard to the well being of PAPs are implemented.

The major tasks to be performed by the NGO are enumerated below: -

 Assist IA in conducting public consultation, survey, issue of identity cards,  Organize meeting with PAPs assist them during relocation;  Explain the entitlements and R&R policy provisions;  Acting as catalysts between PAPs and project authorities;  Educate PAPs on their right to entitlements and obligations under the R&R policy;  Serve as initial step to redress grievances;  Assist the PAPs in redressing grievances with Project Authorities;

 Verify that all PAPs are given their full entitlements as due to them under the R&R policy; and  Provide support for post resettlement activities such as registration of Cooperative Societies and training related to maintain the building etc.  Report to Sr.SDO-SMU  Prepare monthly progress reports and submit to Sr.SDO-SMU

Specifically, the selected NGO will carry out its work in the following areas:

INFORMATION CAMPAIGN

The NGO will design, plan and implement an information campaign in the affected areas primarily to inform the PAPs about the entitlement policy and how to avail their respective entitlements. The campaign would include measures such as distribution of information booklets, leaflets, notices and other materials among the PAPs, community meetings, public announcements, and any other measures necessary to provide information to all the PAPs.

The NGO will undertake a public information campaign at the project areas to inform the affected persons of:

 The need for Land Acquisition (LA);

 The likely consequences of the project on the communities;

 The R&R policy and entititlements;

 Assist PAPs in getting the compensation for their land and properties acquired for the project.

 Ensure proper utilization of by the PAPs of various grants available under the R&R package. The NGO will be responsible for advising the PAPs on how best use any cash that may be provided under the RAP.

IDENTIFICATION OF APS AND ISSUANCE OF ID CARDS

The NGO will identify and verify PAPs, on the basis of the census survey carried out and will facilitate the distribution of ID cards. This work will include identification of PAPs based on a census survey, preparation of ID cards, taking photograph of APs in the field, issuance of ID cards to APs and updating of ID cads, if required. An identify card should include a photograph of the AP, the extent of loss suffered due to the project, and the choice AP with regard to the mode of compensation and assistance (if applies, as per the RAP).

The NGO shall prepare a list of PAP, enlisting the losses and the entitlements as per the RAP, after verification. During the identification and verification of the eligible

PAPs, NGO shall ensure that each of the PAPs are contacted and consulted either in groups or individually. The NGO shall specially ensure consultation with the women from the affected households especially female-headed households.

CREATION/ COMPUTERIZATION OF DATABASE AND AP FILES

A database containing the data on land, structure, trees and other properties lost by the PAPs have to be computerized to prepare PAPs files and entitlements cards (EC). The database will contain information from lands records and census data. The PAPs and EC files will be used for making payments of entitlements to the PAPs and monitoring the progress of resettlement work.

ASSISTANCE FOR PAPS TO RELOCATE AND RESETTLE

The implementing NGO will assist the APs in pre and post relocation period and help in finding for resettlement. Also, where needed, the staff will help APs to obtain their compensation money and resettlement benefits from the project.

PARTICIPATION IN GRIEVANCE REDRESS

The NGO will act as an in-built grievance redress body and shall assist in finding solutions to any dispute over resettlements benefits through the Grievance Redress Committee (GRC). The PAPs can call upon the support of NGOs to assist them in presenting their grievances or queries to the GRC.

Selection Criteria, Staffing, Implementation Plan

The NGO to be selected for the tasks must have proven experience in resettlement planning and implementation. Specifically, key quality criteria include: -

 Experience in direct implementation of programs in local, similar and/ or neighboring districts;

 Availability of trained staff capable of including APs into their programs

 Competence, transparency and accountability based on neutral evaluations, internal reports and audited accounts;

 Integrity to represent vulnerable groups against abuses; experience in representing vulnerable groups, demonstrable mandate to represent-local groups;

 Demonstrated experience in computerizing resettlement-related database;

 Experience in resettlement survey, planning, monitoring and evaluation;

The NGO chosen will have to agree to the terms and conditions under the RAP. The following staffing provision may be necessary for smooth and effective implementation of the RAP within the time frame.

1. Team Leader (1)

2. Field Coordinator (1);

3. Resettlement Implementation Worker (5)

Interested NGOs should submit proposal for the work with a brief statement of the approach, methodology, and field plan to carry out the tasks. The proposal should include:-

 Relevant information concerning previous experience on resettlement implementation and preparation of reports.

 The proposal should also include samples of ID cards, information brochures, PAP files etc. to be used during the implementation phase.  The field plan must address training and mobilization of resettlement workers.

Full curriculum vitaes (2-3 pages) of key personnel (for e.g. the Team Leader, Field Co-coordinator) must be submitted along with the proposal. The Team Leader must have master degree in social sciences (preferably social work, sociology) with experience in implementation of resettlement action plan. The field coordinator must have prior experience in resettlement operation and management.

The NGO must be en established organization registered under the Society Registration Act, 1860.

BUDGET AND LOGISTICS

Three copies of the proposal-both technical and financial-should be submitted. The budget should include all expenses such as staff salary, training, computer/ database, transport, field and any other logistics necessary for resettlement implementation. Additional expense claims whatsoever outside the budget will not be entertained.

*****

Annexure 12.1

Monitoring of RAP Implementation

Report for the month of ……………………….

Part-I: Quantitative monitoring format Target Achievement Activity Indicator This This Cumulative Cumulative Month Month Number of IA staff on the

project by job function Staffing Number of other line agency

officials available for tasks No. of project affected

households No. of project affected

people(male & female) Verification of No. of people(male & female) impact loss residence No. of people(male & female)

loss livelihood No. of people(male & female)

displace No. of people provided with ID

Card No. of resettlement sites

developed No. of people received compensation before starting construction activities Resettlement Area of private land acquired Area of Govt. land acquired No. of people resettled No. of religious properties

relocated No. of community properties

relocated

1

Target Achievement Activity Indicator This This Cumulative Cumulative Month Month No. of Govt. properties

relocated No. of training agencies

identified No. of people(male & female) undergone skill development Rehabilitation training No. of people restarted their

income restoration activities No. of new enterprises started No. of grievance redress

committee formed No. of grievance redress Grievance committee meetings Redressal conducted No. of grievances received No. of grievances addressed No. of public consultations Frequency of consultation No. of participants(male & female) in the consultation meetings Public Whether the entitlement consultation/ matrix has been translated in

Disclosure of a understandable local information language. No. of translated copies distributed to relevant stakeholders including Aps No. of locations where the list

of entitled persons displayed No. of staff meetings Review and conducted at Project Monitoring Management level Date of appointment of

2

Target Achievement Activity Indicator This This Cumulative Cumulative Month Month Independent Evaluation Agency (IEA) Frequency of submitting

progress reports No. of HIV/AIDS awareness

programs conducted Awareness No. of hotspots identified programs No. of road safety awareness

programs conducted. Fund Funds utilized utilization

Part-II- Qualitative Monitoring format

1. Composition/type of participants and specific issues raised by the participants especially the vulnerable groups.

2. Specific issues raised by the participants especially women. 3. Actions/follow-up taken to address the issues raised in the public consultation meetings.

4. Process adopted for the relocation of PAHs, religious and community structures. The process adopted for relocation of squatters and other vulnerable groups may be specified.

5. Process of distribution and allotment of compensation and other R&R assistances. 6. When the compensation/assistance has been paid, and the utility of compensation amount and other R&R assistances.

7. Type of grievances, its reasons and measures taken to address this. 8. Brief description of income generation activities undertaken by the PAPs. 9. Major issues faced during RAP implementation and actions taken to resolve it. 10. Major lessons learned and documented. Signature Name and Designation of the Reporting officer Place: Date:

3

Annexure 12.2 Terms of Reference for Independent Evaluation Agency

1. Project Description This project is being implemented by IA with financial support of AFD. The project gives utmost importance to the Rehabilitation and Resettlement of project affected families. Accordingly, a Resettlement Action Plan has been developed for implementation. The project includes a provision for monitoring and evaluation of the implementation of the Resettlement Action Plan (RAP) by an external monitor. Therefore, the EA, which is the Executing Agency (EA) for this project, requires services of a reputed Social Sector specialist individual /firm for monitoring and evaluation of RAP implementation referred to as the “Independent Evaluation Agency”(IEA). 2. Scope of Work of IEA- Generic • To review and verify the progress in resettlement implementation as outlined in the RAP • To monitor the effectiveness and efficiency of Social Management Unit (SMU) and the concerned agency in RAP implementation. • To assess whether resettlement objectives, particularly livelihoods and living standards of the affected persons have been restored or enhanced • To assess the efforts of SMU and concerned agency in implementation of the ‘Community Participation strategy’ with particular attention on participation of vulnerable groups namely (i) those who are below poverty line (BPL), (ii) those who belong to Scheduled Castes (SC) and Scheduled Tribes (ST), (iii) Women headed families, (iv) elderly and (v) disabled persons. • To assess resettlement efficiency, effectiveness, impact and sustainability, drawing both on policies and practices and to suggest any corrective measures, if necessary. 3. Scope of work- Specific The independent evaluation agency (IEA) will be involved in ongoing monitoring of the resettlement efforts by the EA. The major tasks expected from the external monitor are: • Review pre-displaced baseline data on income and expenditure, occupational and livelihood patterns, arrangements for use of common property, social organization, community organizations and cultural parameters. • To review and verify the progress in land acquisition/resettlement implementation of subproject on a sample basis and prepare reports for the EA. • To evaluate and assess the livelihood opportunities and income as well as quality of life of affected persons of project induced changes. • To evaluate and assess the adequacy and effectiveness of consultative process with affected persons, particularly those vulnerable, including the adequacy and effectiveness of grievance procedures and legal redress available to the affected parties and dissemination of information about these. • Identify an appropriate set of indicators for gathering and analyzing information on resettlement impacts; the indicators shall include but not limited to issues like restoration of income and living standards and level of satisfaction by the APs in post-resettlement period. • Review results of internal monitoring and verify claims through random checking at the field level to assess whether resettlement objectives have been generally met. Involve the APs, host population, and community groups in assessing the impact of resettlement for monitoring and evaluation purposes. • Conduct both individual and community level impact analysis through the use of formal and informal surveys, key informant interviews, focus group discussions, community public meetings, and in-depth case studies of APs and host population from various social classes to assess the impact of resettlement. • Identify the strengths and weaknesses of basic resettlement objectives and approaches, implementation strategies, including institutional issues, and provides suggestions for improvements in future resettlement policy making and planning 4. Time frame and Reporting The independent monitoring agency will be responsible for independent evaluation of the RAP implementation. The work is scheduled to start in and continue till the end of the project. The duration of RAP implementation is as per the given RAP time schedule. The monitoring and evaluation report should be submitted to EA . 5. Qualifications The monitoring and evaluation agency will have significant experience in resettlement policy analysis and RAP implementation. Further, work experience and familiarity with all aspects of resettlement operations would be desirable. Interested agencies should submit proposal for the work with a brief statement of the approach, methodology, staff strength, and relevant information concerning previous experience on monitoring and evaluation of resettlement and rehabilitation implementation and preparation of reports. 6. Budget and Logistics Copies of the proposal- both Technical and Financial- should be submitted and the budget should include all cost and any other logistics details necessary for resettlement monitoring. Additional expense claims whatsoever outside the budget will not be entertained.