Municipality of Anchorage

Public Transportation Department

Human Services Transportation Coordination Plan

Phase 1, 2007-2008

May 10, 2007 INTRODUCTION

Agencies and providers of social services, medical aid, education, employment training and specialized transportation for disabled, elderly and mobility-limited individuals fill a critical need in our community. More than 30,000 Anchorage citizens struggle daily to obtain transportation mobility that meets their diverse needs. Mobility is their lifeline for access to training, education, medical services, work sites and other community activities.

There are over 90 agencies and organizations in Anchorage that serve people with disabilities, elderly and low income citizens. This report sets out a Plan for Coordinating Transportation Services among these stakeholders. Its aim is to improve transportation services for persons with disabilities, older adults, and individuals with lower income. Strategies and actions to coordinate our collective efforts seek to improve transportation access; minimize duplication of services; provide quicker and more reliable transportation service response; achieve higher efficiency; and realize economies through better use of available resources.

This Plan provides goals and strategies as Phase One for 2007-2008. It represents the first tier of actions toward advancing coordinated transportation services in Anchorage. Already, efforts toward that purpose are underway. A Human Services Coordination Task Group drawn from multiple agencies and providers is examining additional ways and means to expand the coordination agenda. Further work, to be done later, will extend the Coordination Plan for future years beyond 2008.

TRANSPORTATION COORDINATION RETROSPECTIVE

There is a long history of inter-agency coordination and collaboration for human services transportation in the Anchorage metropolitan area. In 1995, a major effort was undertaken among human service transportation organizations to develop coordinated transportation services. The Municipality Public Transportation Department led an effective effort that brought service providers, agencies, and users together to explore ways in which better and more cost-effective services could be provided for transportation-dependent residents of Anchorage through coordination of transportation services.

Two key documents were produced from that effort, the “Human Services Transportation Coordination Feasibility Study” (March 1995) and the “Human Services Transportation Coordination Study Implementation Plan” (December 1995). A Working Group developed background understanding, compiled needs, assessed options and resources available, and identified a phased sequence of coordination that could occur over time.

The 1995 documents have served as the baseline for human services transportation in Anchorage. They were instrumental in the creation of AnchorRIDES which combined the senior transportation (OATS) and transportation for people with disabilities (Muni-Lift)

Human Services Transportation Coordination Plan Page 2 into a single system that operates as a brokerage utilizing multiple funding sources and providers (See Figure 1). Eleven entities collaborate with the Municipality in funding human services transportation under the AnchorRIDES umbrella to provide transportation via , taxi, fuel vouchers and passes.

Figure 1: Human Services Transportation Funding for AnchorRIDES

Human Services Transportation Funding

FTAFTA AKAK DivDiv ofof SeniorSenior && DisabilityDisability MUNICIPALITYMUNICIPALITY OFOF ANCHORAGEANCHORAGE StateState ofof AlaskaAlaska ServicesServices FTAFTA 53105310

AMHTA ACS/FosterACS/Foster AMHTA GrandparentsGrandparents AnchorRIDES AnchorRIDES CHOICECHOICE Scheduling/DispatchingScheduling/Dispatching MedicaidMedicaid DriverDriver TrainingTraining ContractingContracting JARCJARC Anchorage Anchorage ReportingReporting SchoolSchool DistrictDistrict MaintenanceMaintenance AgencyAgency FaresFares PublicPublic OutreachOutreach && DonationsDonations ShipShip CreekCreek DrugDrug TestingTesting ShuttleShuttle ContractContract ProviderProvider PaymentsPayments RiderRider FaresFares && Donations MostMost Appropriate,Appropriate, LeastLeast CostCost ProviderProvider DeterminationsDeterminations Donations

TRANSPORTATIONTRANSPORTATION PROVIDERSPROVIDERS ParatransitParatransit AnchorageAnchorage CabCab FuelFuel BusBus PassesPasses ServicesServices CompaniesCompanies VouchersVouchers

The AnchorRIDES system is contractor-operated. The contractor is tasked with maximizing use of infrastructure and working with multiple community organizations to bring other funding agencies and service providers under the AnchorRIDES umbrella. Nearly $4.9 million was allocated for AnchorRIDES funding in 2006 (See Figure 2). Seventy percent of AnchorRIDES funding came from the Municipal operating budget while 30 percent was derived from other sources.

Human Services Transportation Coordination Plan Page 3

Figure 2: AnchorRIDES Funding Sources, 2006

AnchorRIDES Funding

2% MOA 1% 12% Contractor 0% 11% SOA DSDS-NTS Donations 70% 4% Agencies 0% Medicaid ADOT&PF

Total 2006 Funding - $4,873,888

FEDERAL TRANSPORTATION LEGISLATION On August 10, 2005, the Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users, commonly referred to as SAFETEA-LU, was signed into federal law. SAFETEA-LU authorized the provision of $286.4 billion in guaranteed funding for federal surface transportation programs over six years through Fiscal Year 2009, including $52.6 billion for federal transit programs.

Three programs are identified in SAFETEA-LU to address transportation needs of lower income persons, the elderly, and individuals with disabilities. They are referred to as the Job Access and Reverse Commute Program (JARC, Section 5316), New Freedom (Section 5317), and the Formula Program for Elderly Individuals and Individuals with Disabilities (Section 5310). The three funding programs focus on the needs of transportation disadvantaged persons and those with special transportation needs that cannot be met through traditional personal automobile or public transportation means.

Starting in Fiscal Year 2007, projects funded through these three federal programs are required to be derived from a locally developed, coordinated public transit-human services transportation plan.

Human Services Transportation Coordination Plan Page 4 SAFETEA-LU guidance issued by the Federal Transportation Administration (FTA) indicates that the public transit-human services plan should be a “unified, comprehensive strategy for public transportation service delivery that identifies the transportation needs of individuals with disabilities, older adults, and individuals with limited income, laying out strategies for meeting these needs, and prioritizing services.”1

The requirements codified in SAFETEA-LU build upon previous federal initiatives to enhance social service transportation coordination. Among the prior items are:

• Presidential Executive Order: In February 2004, President Bush signed an Executive Order establishing an Interagency Transportation Coordinating Council on Access and Mobility to focus 10 federal agencies on the coordination agenda. It may be found at http://www.whitehouse.gov/news/releases/2004/02/20040224- 9.html

• A Framework for Action: The Framework for Action is a self-assessment tool developed through the United We Ride initiative sponsored by FTA. States and communities can use the Framework to identify areas of success and highlight the actions still needed to improve the coordination of human service transportation. Further information on the framework for Action can be found on FTA’s website: http://www.fta.dot.gov/CCAM/wwww/idnex.html

The State of Alaska Department of Transportation and Public Facilities conducted a Framework for Action assessment during the October 2005 Alaska Public Transportation Conference. The clear consensus was that Alaska needed a directive that establishes structure for coordination of human service transportation at the state level.

• The State of Alaska Department of Transportation and Public Facilities are working toward organizing a Governor’s Coordinated Transportation Task Force to carry-out the President’s Executive Order. This Task Force will be made-up of state agency representatives who work with/advocate for human service transportation issues. The Task Force’s primary purpose will be to create a State Action Plan to address statewide coordinated transportation and mobility issues. The Task Force will be formed upon the signing of an administrative order by the Governor.

• Medicaid Transportation Initiatives: Alaska Medicaid has three distinct programs to ensure non-emergency transportation for those individuals who are in need. Medicaid Transportation plays a significant and increasing role in community mobility as discussed later in this document.

1 Federal Register: March 15, 2006 (Volume 71, Number 50, page 13458)

Human Services Transportation Coordination Plan Page 5 ASSESSMENT OF NEEDS

The 1995 Human Services Transportation Coordination Feasibility Study inventoried service providers, tallied transportation budgets, and estimated trips served. The number of persons in three groups – limited income residents, elderly seniors and mobility- impaired individuals were estimated from census and service agency inputs. From these results, estimates of latent unmet client trip needs were derived.

More recent census and agency data sources are used to update needs. Figure 3 shows Anchorage households by income in 2004. Ten percent of all Anchorage households had incomes under $15,000; 41 percent had incomes below $50,000.

Figure 3: Anchorage Households by Income Range, 2004

$200,000 or more 4% $150,000 to $199,999 5% $100,000 to $149,999 15% $75,000 to $99,999 16% $50,000 to $74,999 20% $35,000 to $49,999 15% $25,000 to $34,999 10% $15,000 to $24,999 9% $10,000 to $14,999 4% Less than $10,000 3%

0% 5% 10% 15% 20% 25%

Source, US Census American Community Survey and Anchorage Neighborhoods Sourcebook

Poverty guidelines from the Department of Health and Human Services for 2004 are listed in Table 1 by number of persons in a family unit. An estimated 9.5 percent of Anchorage’s population has income below the poverty level.

Table 1: 2004 HHS Poverty Guidelines

Size of 48 Contiguous Alaska Hawaii Family Unit States and D.C. 1 $ 9,310 $11,630 $10,700 2 $12,490 $15,610 $14,360

3 $15,670 $19,590 $18,020

4 $18,850 $23,570 $21,680

5 $22,030 $27,550 $25,340

6 $25,210 $31,530 $29,000 7 $28,390 $35,510 $32,660 8 $31,570 $39,490 $36,320 Source: Federal Register, Vol. 69, No. 30, February 13, 2004, pp. 7336-7338

Human Services Transportation Coordination Plan Page 6 State of Alaska data on food stamp recipients provide further information regarding households with limited means. Figure 4 shows the number of households receiving food stamps from 1988 through 2005. Households using food stamp account for about seven percent of total Anchorage households.

Figure 4: Anchorage Food Stamp Households, 1988 - 2005

8,000 7,171 6,800 7,000 6,230 5,840 5,936 5,980 5,577 5,620 6,000 5,218 5,289 4,688 5,000 4,406 4,315 4,377 4,439 3,572 4,000 3,349 3,130 3,239 3,161 3,000 2,000 1,000 0 No. Stamp Food Households 86878889909192939495969798990123405

Sources: Anchorage Neighborhood Sourcebook using Alaska Department of Health and Social Services, Public Assistance Division data.

Seniors 65 and over accounted for 5.7 percent of Anchorage’s population in 2000. Projections through 2018 indicate that the number of seniors in Anchorage is expected to be more than double the number in 2000. (See Figure 5).

Figure 5: Anchorage Population 65 and Older

40,000 36,115 35,000 30,000 25,000 21,134 20,000 16,030 14,242 15,000 10,000 8,258 5,000 3,520 911 1,729 0 1960 1970 1980 1990 2000 2004 2008 2018

Source: US Census and 2004-2018 Projections by Alaska Department of Labor, Demographic Unit

Figure 6 derived from 2000 US Census data, is an estimate of Alaska citizens by age and type of disability. Statewide, over 63,000 persons over the age five had one or more disabilities. About two-thirds of these individuals are unable to provide self-care.

Human Services Transportation Coordination Plan Page 7 Anchorage has a somewhat higher proportion of disabled persons. In 2005, an estimated 14.3% of Anchorage residents were disabled.2

Figure 6: Disabilities by Age and Type, Alaska

40000

30000

20000 Age 65 + 10000 Age 16-64 Age 5-15 0 With a Sensory Physical Mental Self-care Disability

Source: 2000 US Census

2 US Census 2005 American Community Survey, Municipality of Anchorage

Human Services Transportation Coordination Plan Page 8 INVENTORY OF AVAILABLE RESOURCES & SERVICES

Public Transportation

The Municipality of Anchorage is the primary public transportation provider in the Anchorage metropolitan area. The Municipality operates the fixed-route bus system and the AnchorRIDES paratransit service for elderly, handicapped and low income persons. The Municipality is a major recipient of Federal Transit Administration funds and is the state-designated paratransit coordinating agency for the Anchorage area. Collectively, People Mover and AnchorRIDES paratransit service provide over 4.2 million passenger trips annually.

People Mover Bus System Figure 7 shows the age distribution of People Mover riders in 2005; approximately 11 percent of riders were youth (6.4%) and seniors over 65 (4.5%). According to a Senior Focus Group conducted by Craciun Research in 2003, many seniors experience barriers to riding the People Mover bus. These include:

• Bus stops are too far away • Path of barriers, including impassable sidewalks and snow berms • Safety concerns including harassment by strangers or getting hit by cars • Perception that society “looks down” on people who ride the bus • Difficulty with transferring

Figure 7: People Mover Riders by Age Group, 2005

Over 65 4.5%

18 - 65 89.1%

Under 18 6.4%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Source: On Board Rider Survey, CRG Research, 2005

Although 56% of People Mover passengers are employed, 85% of them made less than $20 per hour in 2005. Figure 8 presents the household income distribution of riders. Seventy-five percent of all riders are from households with annual income less than $25,000; over 91 percent are from households with income less than $50,000 per year

Human Services Transportation Coordination Plan Page 9 Figure 8: People Mover Riders by Annual Household Income, 2005 50% Under $10,000 45%

40% 37.3% $10,000 - $14,999 35% $15,000 - 30% $24,999

25% $25,000 - 21.0% $34,999 20% 17.3% $35,000 - 15% $49,999 9.9% $50,000 - 10% 6.2% $74,999 4.6% 5% 3.7% Over $75,000

0%

Source: On Board Rider Survey, CRG Research, 2005

Figure 9 displays the proportion of People Mover riders by household vehicle availability. Over 61% of riders come from households with no vehicle; another 26% have only one vehicle available in the household.

The composite evidence is that the majority of People Mover riders are youth unable to drive, elderly, or from low income households. People Mover serves approximately 13,000 passenger trips each weekday. An estimated 11,500 trips are made by persons

Figure 9: People Mover Riders by Household Vehicles, 2005

70% 61.2% 60% 50% 40% 25.6% 30% 20% 9.6% 3.6%

Percent of Riders Percent 10% 0% 0123 or more Vehicles Available to Household

Source: On Board Rider Survey, CRG Research, 2005

Human Services Transportation Coordination Plan Page 10 from lower income households. Youth below driving age and elderly persons make approximately 1,470 daily trips on People Mover.

People Mover offers a reduced to seniors age 60 and over, people with qualifying disabilities, and individuals with a valid Medicaid card. In addition, People Mover offers a 2 for 1 Program to non-profit organizations which allows the purchase of up to $1,000 in passes and tokens each calendar year at a 50% discount. In addition, we offer quantity discounts up to 15% to a number of organizations who distribute passes to their tokens. Finally, the Anchorage Assembly designated over $50,000 to provide transportation assistance to low income populations that is being distributed through the Safe City Program to a number of non-profit organizations. Organizations who participate in these programs include:

Akeela House Catholic Social Services New Hope on the Last Frontier Alaska Correctional Ministries Challenge Alaska Nine Star Enterprises Alaska Disabled Veterans Change Point Partners for Progress Sports Program Chugiak Financial Services Raven Correspondence Alaska National Insurance Co. Cook Inlet Tribal Council Safe Harbour Inn Alaska Native Medical Center Covenant House Salvation Army - Clitheroe Alaska Psychiatric Institute Center Crosspoint Community Church Alaska Regional Hospital SOA - Office of Children Delta/Greely School District Services Alaska Theatre of Youth SOA Alaska Work Program Denali Family Services Alaska Visitors Center SOA Dept. of Family & Youth Department of Labor & Alaska Youth and Family Services Workforce Development Network SOA Dept. of Health and Alaska Youth and Parent Department of Veterans Affairs Social Services Foundation Eagle River Summer Camp SOA Dept. of Labor & Alaskan AIDS Assistance Workforce Development Association Elmendorf AFB After School SOA Division of Senior Program Alpine Payee Services First American Baptist Church SOA McLaughlin Youth Center Anchorage Church of Christ Focus, Inc Anchorage Community Mental SOA Office of Public Advocacy Health Grace Pentecostal Church Southcentral Foundation Anchorage Convention & Healthy Families Visitors Bureau St. Anthony's Church Hiland Mountain Correctional Anchorage Housing Initiatives, St. Mary's Episcopal Church Inc. Center St. Patrick's Parrish Anchorage Literacy Project Homeward Bound State Division of Vocational Anchorage Neighborhood Hope Community Resources Rehab Health Center Joy Greisen Jewish Education Stone Soup Group Anchorage Project Access Center Kawerak, Inc. Tanaina Child Development Anchorage School District Center Anchorage Src. Adventure/ Lutheran Social Services The Salvation Army Mennonite Mission Marine Corps League AWAIC Inc. Moving Forward UAA Program Mary Magdalene United Way Beans Café McLaughlin Youth Center Veterans Affairs Boys and Girls Club MOA Department of Health & Human Services Victims for Justice Brother Francis Shelter Native Village of Eklutna YMCA Camp Fire USA

Human Services Transportation Coordination Plan Page 11

People Mover also encourages youth ridership through the Anchorage School District Class Pass Program and offers group passes for youth organizations that are available during spring, winter and summer breaks.

AnchorRIDES Paratransit System In 2006, AnchorRIDES provided approximately 174,000 client trips and 180,600 total passengers when personal care attendants and guests are included. The 2006 client total is a 2% increase over 2005. Average client trips provided were: • Weekday 630 • Saturday 110 • Sunday 70.

Client trip purposes are primarily for medical (32%) and Work (29%). The remaining trip purposes are for Adult Day Services (10%), Education (5%), Shopping (3%), Nutrition Sites (2%), Religious (2%), Social (2%), Senior Support Services (2%), and Unspecified (13%).

About 3,800 residents are currently registered in the program and 60% actively used the service in 2006. The ridership registry changes on a daily basis with new enrollments, people moving, passing away, recovering or who have AnchorRIDES as back-up transportation. Roughly 45% of the AnchorRIDES riders reside in central Anchorage north of Tudor Road, 6% are in the Eagle River/Chugiak area and 49% are throughout the remaining Anchorage area.

Each of the multiple AnchorRIDES funding sources has specific eligibility criteria. ADA riders must have a disability that prevents them from using fixed route buses. Senior eligibility requires a person be 60 years of age or older. Table 2 summarizes primary eligibility categories of AnchorRIDES passengers. It is important to note that passengers may meet more than one set of eligibility criterion.

Table 2: AnchorRIDES Passenger Eligibility Categories Primary Eligibility Category Percent Senior citizens 45% Mobility impairments 35% Developmental disabilities 10% Blind and visually impaired 2% Renal dialysis treatment 2% Alzheimer & related dementia 2% Cognitive impairments 2% Chronic mental illness 1.5% Chronic alcoholism, resulting in disabilities .25% Homeless ASD students .25%

About 80% of AnchorRIDES clients are seniors or persons with mobility impairments. People using mobility aids such as wheelchairs and scooters comprise about 25% of riders with the remaining 75% composed of ambulatory riders.

Human Services Transportation Coordination Plan Page 12 The Municipality Public Transportation Department is actively working to manage the growth of trips on the paratransit service. In 2002, mandatory in-person ADA assessments were required of all applicants as well as those needing recertification. This resulted in an increase in conditional and trip-by-trip eligibility. The Department also introduced a travel training program to help individuals learn to ride the People Mover fixed route bus system. The program has been very successful. Persons with disabilities have increased their mobility and independence by learning to use People Mover for some or all of their trips and growth of the more-costly trips on AnchorRIDES has been reduced.

Share-A-Ride Program The Public Transportation Department also provides free on-line matching and a program that currently operates over 40 helping commuters reduce transportation costs and connecting Anchorage to Girdwood and communities in the Mat- Su Valley.

Medicaid Transportation Initiatives

The Medicaid program was established to provide medically-necessary health care to certain low-income elderly individuals, families, and certain people with disabilities. Children and youth make up nearly one-half of all Medicaid beneficiaries. Non- emergency medical transportation is an essential support service to medical treatment.

Alaska Medicaid has three distinct programs to ensure non-emergent transportation for individuals in need. Each of these programs has different eligibility requirements and operational policies. The programs include:

• Family Medicaid - eligible recipients can be approved for taxi rides to and from the , health care appointments, and their place of lodging in the community where they are receiving health care. Under this program, individuals are not typically provided ground transportation services in their home community. • Home and Community Based Waiver - eligible recipients can be approved for Paratransit services in their plan of care. This transportation service is typically provided in the individual’s home community. • Early, Periodic, Screening, Diagnosis and Treatment Program (EPSDT) – taxi rides or public transit can be approved for children and pregnant women to attend health and health related appointments. This ground transportation is typically provided in the individual’s home community.

Governor Palin recently announced the establishment of the Alaska Health Strategies Planning Council. The Council will advise the Governor and the Legislature on ways to effectively provide access to quality health care and to help reduce the costs of health care for Alaskans. The Council is expected to deliver a statewide plan in January 2008 that contains short-term and long-term strategies to address, among other things, access to health care.

Human Services Transportation Coordination Plan Page 13 The Council may consider restructuring all of the existing transportation programs utilizing a demonstration waiver and/or brokerage services. Under a demonstration waiver, states have considerable flexibility to promote the objectives of a program and develop innovative service delivery systems. Many states have employed brokerages to provide quality service while containing costs. Whichever direction the Alaska Council may recommend, we expect improved service delivery, greater access and uniform program policy.

Other Service Providers

Other agencies in the Anchorage area provide transportation services targeted at their individual client populations. These include: • The Anchorage School District provided 6 million trips for students in K-12 from home to school in 2006. They operate 238 routes and travel over 3 million miles. Additionally, the District services approximately 4700 activity and field trips each year. • The Armed Services YMCA provides shuttle service on base • Cook Inlet Tribal Council assists their clients with transportation needs • The Alyeska Resort runs a shuttle service for their guests, serving the day lodge and areas throughout the community using two vehicles from 8am to 2am ten months a year. Since there is currently no public transportation in Girdwood, the resort shuttle is often used by individuals who are not hotel guests. Alyeska estimates they serve 30,000 to 40,000 trips annually. • The University of Alaska, Anchorage operates shuttle service on campus providing 120,000 annual trips.

Other Funders

Many other organizations purchase bus passes and tokens for rides on People Mover fixed route buses or contract with AnchorRIDES to provide trips that require a higher level of service.

The availability of multiple funding sources and multiple transportation providers encourages the brokerage concept and allows for the ability to provide the most-efficient, least cost mode of transportation based on the level of service need by the client. Fully- allocated trip costs vary widely among providers ranging from a low of about $3.00 on the People Mover fixed route bus system to a high of about $25.00 on AnchorRIDES with most non-profits coming in somewhere in between. Transportation costs are influenced by a number of factors including ridership and regulatory requirements.

RESOURCE AND NEEDS SURVEY

The Municipality of Anchorage also conducted a survey to determine available community resources providing transportation. Stakeholders were asked to visit a website and review the 1995 documents and complete an on-line survey identifying their transportation resources and information on the volume of trips they provide or purchase. At a Conference on November 30th, participants were again encouraged to complete the

Human Services Transportation Coordination Plan Page 14 survey on-line or to complete a printed version of the survey. Follow-up phone calls and e-mails were sent to encourage survey participation.

Thirty-five organizations completed the survey (See Table 3). Other agencies did not respond, or did not have valid data to complete some or all of the survey questions.

Table 3: Survey Respondents

Agency AK Mental Health Trust Alaska Center for the Blind & Visually Impaired Alaska Community Services Inc. Alaska DOLWD Alaska Independent Blind Alaska Legal Services Alaska Native Tribal Health Consortium Alaska Youth & Parent Foundation (POWER Program) Alyeska Resort AnchorAge Center, Inc. Anchorage Neighborhood Health Center Anchorage Pioneers Home Anchorage School District Transportation Dept. Anchorage Share-A-Ride ASD Child in Transition/Homeless Project Assets, Inc. Bean's Café Camp Fire USA Alaska Council CHECKER CAB Chester Park Cooperative Community of Girdwood Department of Veterans Affairs Vocational Rehabilitation & Education Disability Law Center of Alaska Division of Senior and Disabilities Services DSDS Paratransit Services People Mover Providence Extended Care Center The Arc of Anchorage The Arc of anchorage TransCare Medical Services

Target populations served by the responding agencies/organizations are summarized in Table 4. These agencies reported providing nearly 11 million passenger trips annually with 488 drivers and a cumulative budget over $24 million. Non-profit organizations identified $518,000 in funds expended for transportation services to their clients. By far the largest service providers are People Mover, the Anchorage School District and Checker Cab. Excluding trips provided by those three organizations, another 436,740 trips were provided by 138 drivers and 70 percent of these were contributing resources of some kind directly or indirectly to their clients. About 83% of the transportation services

Human Services Transportation Coordination Plan Page 15 were demand response or group travel requests. Eleven respondents provided daily transportation to more than 50 individuals and six of those served 250 or more.

Fifteen of the 35 agencies reported owning or leasing a total of 557 vehicles. When excluding the four largest providers (Anchorage School District, People Mover, AnchorRIDES, and ), 11 organizations reported a fleet total of 87 vehicles.

Table 4: Target Populations Served by Survey Respondents Target Populations Number Seniors (Program Clients Only) 12 Seniors (General Public) 11 Persons with disabilities (Program Clients Only) 15 Persons with disabilities (General Public) 12 Low Income 16 Students (pre-school/Head Start) 5 Students (K-12, College & University) 11 General Public 12 Other 7 Source: Municipal Public Transportation Department 2006 On-Line Survey

Human Services Transportation Coordination Plan Page 16 IDENTIFYING GAPS IN SERVICE

2006 TRANSPORTATION SERVICES COORDINATION CONFERENCE

In November 2006, the Anchorage Metropolitan Area Transportation Solutions (AMATS), the designated metropolitan planning organization, and the Municipality of Anchorage organized a Human Services Transportation Conference to update information, assess current coordination and service efforts, and identify service needs and issues.

Invitations were sent to 236 individuals representing agencies, citizens using public transportation systems, service providers and government entities. The State of Alaska Department of Transportation & Public Facilities actively participated in the conference and the Community Transportation Association of America Coordination Ambassador Program provided a Conference Facilitator. A list of agencies represented at the meeting is included as Attachment A. Anchorage Mayor Mark Begich was the keynote luncheon speaker and designated the day “Human Services Transportation Coordination Day” (see Attachment B: Municipality of Anchorage Proclamation).

CONFERENCE FINDINGS AND ASSESSMENTS

The Human Services Transportation Coordination Conference attendees spent nearly a full day at the Thursday, November 30, 2006 workshop. The 93 attendees, representing 72 agencies, discussed current programs and provided input on issues and improvements toward enhancing coordinated transportation. A United We Ride Coordination Ambassador for Federal Transit Administration Regions 3 and 8 facilitated the session and shared his expertise, knowledge, and enthusiasm.

Following the guidance of the United We Ride: A Framework for Action initiative, the workshop attendees assessed and evaluated current programs and needs.

What We Do Well

The fixed route service, People Mover and AnchorRIDES paratransit service were recognized for existing programs: • Coordination of ADA and senior transportation within a system set up as a brokerage to encourage contracts with other funding sources. • In-person eligibility assessments and specific eligibility criteria.

Human Services Transportation Coordination Plan Page 17 • An active travel training program to teach senior citizens, people with disabilities, people with low income, and other target populations how to safely use and navigate the bus system. • An entire fleet of accessible buses that is clean and well-maintained. • An ongoing program to make bus stops accessible. • A well-maintained network of transit facilities including transit centers and park & ride lots with adequate snow removal. • Various fare media including ClassPass for elementary school class field trips; reduced monthly and day passes for senior citizens and people with disabilities; a 2-for-1 program to allow many social service agencies to receive two passes for the price of one (up to $1000 annually); a universal pass program for all University of Alaska Anchorage and Alaska Pacific University faculty, staff and students. • Coordination with other modes of travel: MASCOT (the transit system located in the Mat-Su Borough), bicyclists, the Ted Stevens International Airport; taxicabs and also by partnering agencies. • Use of technology including the website, a demonstration project for wireless internet connection on a bus, Mobile Display Terminals and Automated vehicle Locators, the People Mover RideLine and plans for real-time information and automated passenger counters. • Existing coordination efforts with multiple funding sources and contracts with agencies and organizations to purchase trips and expand the pool of resources. • Good customer service with flexible, innovative, safe, and service-oriented staff and drivers.

What We Need to Improve

Transportation service options in Anchorage were recognized as needing improvement in the following areas: • Resources to provide more frequent People Mover service and same day service for AnchorRIDES, service on holidays, early mornings and late evenings. • Accessible taxicabs, capable of transporting larger, electric wheelchairs. • Better pedestrian access to public transportation including better, timely snow removal and construction of more sidewalks, and areas at agencies. • Transportation service provided to the Military installations. • Service to and within the more rural areas of the Municipality of Anchorage including Eagle River and Girdwood/Turnagain Arm, through park & rides, or alternate transportation. • Coordination with land use planning. • Increased and dependable funding for services. • More frequent communication with agencies/partners, sharing information and training on needs of various target populations, explore integration of school and public buses. • Improve communications with riders and make it easier for riders to communicate to transit staff.

Human Services Transportation Coordination Plan Page 18 • Expanded transportation options for young riders who need access to health care, day care and educational services but do not have the support systems to utilize existing services. • Modify AnchorRIDES policies to include improved access to dispatchers, ability to call for rides after 5:00 p.m. • Improve on-time performance for both AnchorRIDES and People Mover. • Technology (GPS) to inform riders of ride status. • Establish a midtown transit hub. • Expand eligibility for paratransit service. • Better coordination between public transportation and pupil transportation. • Establish insurance and/or fuel pools for greater buying power.

Issues

The Conference attendees further refined their discussion to establish that maintaining the current level of public transportation services is the priority issue for transportation in Anchorage. In addition, twelve other issue items were developed. The issues are:

1. Expanded Public Transportation Services 2. Enhanced Communication & Advocacy 3. Expanded Youth Services and Programs 4. Improve and Expand Transit Facilities 5. Enhance Safety and Security 6. Accessible Cabs 7. Marketing 8. Improve Access to Jobs and Medical Services 9. Shared and pooled resources 10. Expand Existing Shuttle Services, and 11. Provide Service to and within Rural Areas

Expanded Public Transportation Service: People Mover fixed route buses are the most effective mode of transportation in Anchorage and available to the general public. Expanded service is needed in respect to days and hours of operation, geographic area and frequency. In addition the service would benefit by adding programs that improve marketing and outreach or assist passengers such as guaranteed ride home program, expanded travel training or low cost fares.

Currently 45% of AnchorRIDES passengers are seniors. Seniors are remaining in Alaska after retirement in ever increasing numbers. Overall, the senior population in Alaska is growing at five times the national average. In Anchorage we are projected to see an increase of 71 percent over the next ten years. Individuals experiencing disabilities are also growing in numbers as Anchorage’s expanded and improved service delivery systems are able to meet their needs without relocating to other areas. It is reasonable to expect that the needs of AnchorRIDES passengers will follow the same trend. To meet this demand, current service levels will need to nearly double.

Expansion of basic services has long been requested by the existing ridership; a shortened negotiation window, improved of travel, a more user friendly website and more

Human Services Transportation Coordination Plan Page 19 information in alternative formats are representative of requests. Same day service has also been identified as a priority need as it is difficult for clients to always know a day in advance where they need to travel. Individuals with immediate medical appointments, or employees who work different schedules, currently have limited or no options. Same day medical trips without advance notice are limited to private taxi cabs, which are not ADA accessible, Trans Care or ambulance. Trips are also needed early in the morning or later at night and on holidays when AnchorRIDES service for ADA and senior trips is not available.

Enhanced Communication & Advocacy: Political and community support is needed to obtain the dedicated resources needed to provide specialized transportation services and meet identifiable needs. Stronger coordination mechanisms and a multi-pronged approach are desirable to get input from users, agencies, advocacy groups, the general population, and non-riders, as well as to transmit critical information on transportation services and projects, needs and funding sources to decision makers and other stakeholders.

Expanded Youth Services and Programs: Many students in our community have absent parents or behavior issues that make traveling on public transportation without an escort or guardian unrealistic. At-risk youth need access to community services including day- care, counseling and dentistry. Often times, many of these youth are not able to get to the services they need.

Transit Facilities: Coordinated transportation may benefit from shared use of transit facilities, or improvements to existing facilities to enhance transportation delivery and customer service. Examples include:

AnchorRIDES Facility: The Public Transportation Department is currently working on a project to build an office that would house the AnchorRIDES operations at the Tudor Road Complex. This would improve oversight and reduce costs for the contractor.

Muldoon Transfer Shelter: Current discussions with the Armed Services YMCA to provide increased base transportation are exploring the idea of providing a warm shelter for riders to wait when transferring from the base shuttle to AnchorRIDES or People Mover vehicles.

Mid-Town Hub: The Midtown business area has the highest employment in the Municipality, but it is difficult to reach from many other areas without a transfer or excessive travel time. The creation of a Midtown transit hub may increase riders by improving access and also help reduce congestion at the existing two transit centers.

Other projects: Examples include expansion of the Downtown Transit Center to accommodate complementary businesses and services; on-going upgrades at existing bus stops, implementing ADA accessibility and improving sidewalk access to public transportation services.

Enhance Safety and Security: Personal safety and security are paramount requirements for public transportation patrons. Actions in this area include on-board technology to

Human Services Transportation Coordination Plan Page 20 protect riders and drivers, facility security and surveillance systems, continuing support of enforcement personnel, and personnel training to deal with emergency contingencies.

Accessible Cabs: Currently, there are very few taxis that can accommodate people who use mobility aids, including electric wheelchairs. In many cases, taxi cabs are the most efficient and cost-effective transportation service, but the absence of taxis suitable for wheelchair access precludes that option. Accessible cabs would be a significant asset and additional cab stands and drop points would also be helpful. Disability awareness and ADA training for cab operators would improve service delivery and provide operators needed information to serve the entire public safely and effectively.

Marketing: Many citizens who need pubic transportation or paratransit services are unaware of available systems and services or are uncertain how to use them. Ongoing media campaigns informing the public and offering information regarding accessibility of public transportation, specialized services, the travel training program and the Share-A- Ride program would be very helpful.

Improve Access to Jobs and Medical Services: More needs to be done to target low income populations to assist with access to jobs and medical services. Late night/early morning public transportation and paratransit services are essentially non-existent in Anchorage. Individuals who work non-traditional hours and dialysis patients seeking early morning transportation are two examples of populations that are without travel options and would benefit significantly from some form of public transportation. Other projects include partnering with job training organizations and expanding the two-for-one program to provide more passes to at-risk populations.

Shared and Pooled Resources: Arranging or providing transportation services requires supporting personnel, facilities, vehicles and other infrastructure. Mechanisms to share and/or pool resources would improve service and efficiencies. Participating agencies could benefit through sharing information, training expertise and offerings, etc. through a centralized calendar. Pooling and/or sharing could increase training opportunities, promote partnerships, and foster greater understanding among various transportation programs within our community. Examples of resource sharing include:

Sensitivity Training: Transportation providers and their employees work with a diverse population often with special needs. On-going customer service and sensitivity training is imperative for successful operations. Target topics would include senior citizens and elders, cultural awareness, populations who speak English as a second language, youth, people with disabilities, and disabling conditions.

Centralized Scheduling and Dispatch: A central scheduling and dispatch service with real-time communication with all participating vehicles could be a powerful asset to provide more timely service to clients as well as more efficient use of vehicle and driver resources. Centralized dispatching would greatly enhance coordinated transportation and resource sharing. Individual trip performance would improve as there would be more options for scheduling and performing trips and more resources to pick-up missed or late trips. In addition, it would be advantageous if participating agencies could have access to vehicle information through the web or on-site PCs.

Human Services Transportation Coordination Plan Page 21 Fuel and Insurance Pools: Currently AnchorRIDES is able to take advantage of the Municipality’s bulk fuel purchase contract and save money on fuel costs for its scheduled trips. Insurance costs have risen considerably over the past few years. An insurance pool might be possible that would allow AnchorRIDES and other non- profit agencies to pool resources and save money on insurance costs.

Expand Existing Shuttle Services: There are currently a number of shuttle services in the Municipality of Anchorage including the Armed Services YMCA on base, the University of Alaska Shuttle and the Airport Shuttle. Expanding and partnering with these services would be cost-effective.

Elmendorf Air Force Base and Ft. Richardson Army Post are home to 10-15% of the population of the Municipality of Anchorage. It is expected that military personnel returning from active duty will require transportation services to access a variety of locations and services. In addition there are many low income residents of Anchorage who seek access to the bases for employment purposes. Nine different entities provide some level of transportation services to or on these bases.

The objective is to integrate the existing Armed Services YMCA Shuttle Service with other providers more effectively to enable a better transportation service link between the military bases and community-wide public transportation. Coordinated efforts by agencies currently providing transportation could result in more frequent and efficient service and access to employment opportunities on the military bases.

Provide Service to and within Rural Areas: Some areas of the Municipality of Anchorage are not accessible by regular public transportation service. Although the Municipality Public Transportation Department Share-A-Ride program provides vanpool services to Girdwood, broader transportation service to Turnagain Arm and within Girdwood would be desirable. One avenue may be to pursue Federal Transportation Administration Section 5311 (rural transportation program) funding with support from the state and the Alyeska Hotel including funding, marketing, and staff time to assist in grant writing.

Human Services Transportation Coordination Plan Page 22 STRATEGIES TO SERVE TARGET POPULATIONS

Issue Strategies High Medium Low Priority Priority Priority Maintain Current 1. Engage community leaders in transit outreach and Level of Services education efforts 2. Participate in Municipal planning activities to maintain transit presence on new projects 3. Identify funding opportunities 4. Continue to provide fixed route service D 5. Continue to provide free travel training 6. Continue Share-A-Ride Programs 7. Continue operation of AnchorRIDES as a coordinated brokerage system. 8. Improve on-time performance Expand Public 1. Expand hours of operation Transportation 2. Provide more frequent People Mover service Services 3. Provide Holiday service and service early morning and late night. 4. Provide same day AnchorRIDES service, targeting job access and non-emergency medical access. D 5. Acquire a paratransit IVR System 6. Expand senior trip purposes on AnchorRIDES, 7. Expand service areas for AD A and seniors 8. Establish dependable funding sources 9. Establish a mobility coordinator to develop coordination projects and activities. Enhance 1. Promote the sharing of information between Communication & agencies to better identify needs Advocacy 2. Establish a web site 3. Provide a newsletter for agencies who participate in coordination 4. Establish an on-going Working Group to promote coordination activities D 5. Increase travel training targeting homeless, job access and at-risk youth. 6. Improve communications with riders, and riders abilities to communicate with agencies. Establish a mobility coordinator to develop coordination projects and activities. Expand Youth 1. Promote transit use by youth Services & 2. Provide assisted transportation to at-risk youth to Programs access medical care, day care and educational D services. 3. Coordinate with pupil transportation Improve and Expand 1. Upgrade existing bus stops to meet ADA Transit Facilities accessibility requirements 2. Make public transit more attractive to seniors by improving path of travel, coordinating snow D removal activities 3. Installing shelters, benches and real-time information. Enhance Safety & 1. Write a Safety and Security Plan for the Public D Security Transportation Department

Human Services Transportation Coordination Plan Page 23 2. Install Drive-Cam on AnchorRIDES Vehicles 3. Provide Training for transit employees on cultural awareness, sensitivity and safety. 4. Improve Security at Transit Facilities 5. Promote Safety with transit staff and riders Establish Accessible 1. Promote awareness of the issue within the Cabs community D 2. Have taxis that are capable of transporting larger, electric wheelchairs. Marketing 1. Provide information to seniors about availability of transportation services 2. Encourage employers to assist with costs of D employee transportation 3. Promote travel training to youth Improve Access to 1. Provide early morning and late night service on Jobs and Medical fixed route and paratransit service (Night Owl services Service) 2. Promote alternative transportation options, during non-peak hours and underserved geographic areas D 3. Make transportation more affordable for low income populations through expansion of 2 for 1 program or other means 4. Partner with job training organizations Shared and Pooled 1. Establish shared resources for training Resources 2. Establish a shared vehicle pool 3. Establish an insurance pool for Alaska 4. Coordinate bulk purchases of fuel and other D supplies 5. Establish centralized scheduling and dispatch services within AnchorRIDES. Expand Existing 1. Encourage partnerships and coordination that will Shuttle Services increase access to employment sites and health care services on base utilizing the Armed Services Y. D 2. Promote opportunities that utilize existing shuttle services at the University and Airport. Provide Service to 1. Encourage coordination & develop partnerships and in Rural Areas 2. Expand Van Pool D of the Municipality 3. Assist rural communities in identifying funding resources

Human Services Transportation Coordination Plan Page 24 GUIDING PRINCIPLES

The capacity to address many of the issues identified by the Human Services Transportation Conference participants is dictated by funding resources. Accordingly, continuing work will be necessary to create strategies and action responses to the issues list and then to estimate likely costs and users served in each case. That information will help prioritize the limited financial capacity available to extend current transportation services and coordination programs. Concurrently, stakeholder agencies can examine additional ways that coordination and collaboration might streamline current practice to achieve economies or more effective services to our clientele groups.

Working through the twelve issue topics and framing strategies and action steps will take effort and time. In the meantime, the Interim Phase One Plan proposes four key principles to guide funding decisions for 2007 and 2008.

Principle 1: Maintain current services and transportation programs.

Principle 2: Invest in programs and actions that improve community access and increase ridership.

Principle 3: Provide incentives for projects that emphasize coordination and collaboration.

Principle 4: Assure access, safety and security for the individuals, groups and stakeholders served.

Human Services Transportation Coordination Plan Page 25 COORDINATION WORKING GROUP

A Coordination Working Group has been formed to explore and develop strategies and priorities for addressing the identified issues. The individuals serving on the Working Group represent transportation providers, case managers, users and funders. They will work to develop the issues identified at the November 30 meeting;; promote participation in coordinated transportation; and assist Public Transportation staff with the Phase II plan.

Coordination Group Affiliation Member David Barton Access Alaska Jola Morris Assets Alaska Mike Saville Alaska Community Services Shelly Elliott Alyeska Resort Craig Lyon AMATS Charles Thompson American Association of Kidney Patients Steve Kalmes Anchorage School District Marilyn Gonzales Arc of Anchorage Jennifer Jepson Fresenius Medical Care Ken Takakuwa MOA Health & Human Services Susan Shiffer MOA Public Transportation Jody Karcz MOA Public Transportation Department Judy Tymick MOA Public Transportation Department Tim Pearson MOA Public Transportation Department David Levy Paratransit Services Paul Lucier Paratransit Services Jeri Powers SOA Medicaid Sandra Ahlin SOA Medicaid Harrison Childers U.S. Department of Veterans Affairs

Human Services Transportation Coordination Plan Page 26 FUNDING AND COMPETETIVE PROCESS Tables 5 and 6 list federal funding programs which are available to support human services transportation efforts;

Table 5: Grant Descriptions, Anchorage Formula Grants Job Access Reverse Commute (JARC) New Freedom Initiative (5316) (5317) Program Goals Access to jobs for low income and Transportation services that go beyond welfare recipients and reverse commute ADA Allocation Formula allocations Formula allocations Annual FY06 $83,959 FY06 $41,572 Apportionments FY07 $88,502 FY07 $52,136 Competition Lead Municipality of Anchorage Municipality of Anchorage Eligible Applicants Municipality of Anchorage, Public Public or private transportation Transportation Department, tribal providers, local government agencies organizations, private non-profit and private non-profit organizations organizations Eligible projects 1. Must meet federal grant requirements. 1. Must meet federal grant requirements. 2. Priority will be given to projects that: 2. Priority will be given to projects that Maximize coordination efforts; maximize coordination efforts; Increase job access to the greater Increase transportation access to the number of riders; Provide matching greater number of riders; Provide funds; Result in a reduction in the cost matching funds; Result in a reduction to provide transportation in the cost to provide transportation

Table 6: Grant Descriptions: Other Elderly & Persons with 5309 Disabilities 5310 5311 Program Provide capital assistance Improve mobility for target Provides capital and Goals for new and replacement populations. operating assistance for buses and related equipment rural and small urban and facilities public transportation systems Allocation The Secretary of DOT has Apportioned among the states Formula capital and the discretion to allocate by formula operating grants to States funds, although Congress and separate funding for fully earmarks all available Indian tribes funding. Competition N/A State of Alaska, Department State of Alaska Lead of Transportation Department of Transportation Eligible Public bodies and agencies Private non-profit, public Public transportation Applicants including states, bodies where no non-profit is organizations and non- municipalities and other available, local public bodies profit organizations, political subdivisions. designated by the state to including Indian tribes, Private non-profits may be coordinate human service serving areas of less than eligible. activities in particular area. 50,000. Eligible Capital assistance for new Vehicle purchase, rehab, or Capital, operating and projects and replacement buses and lease. Preventive maintenance administrative assistance. related equipment and Computer hardware and facilities; Bus maintenance, software administrative facilities Purchase of services and miscellaneous equipment

Human Services Transportation Coordination Plan Page 27 The Public Transportation Department will attempt to collect information on community projects seeking funding and rank them in priority order based on criteria in attachment C. This priority list will be included in the HSTC Plan as attachment D and forwarded to the State of Alaska Department of Transportation.

The Municipality of Anchorage, Public Transportation Department’s formula funding for FTA 5316 (JARC - Job Access Reverse Commute) and 5317 (New Freedom Initiative) will be distributed based on a competitive process. Projects will be ranked by an AMATS Ranking Committee using criteria listed in Attachment C.

The FTA 5310 (Elderly Persons and Persons with Disabilities Formula Program) and FTA 5311 (Rural Transportation Formula Program) funds for the State of Alaska are distributed through a competitive process established by the State of Alaska Department of Transportation.

Human Services Transportation Coordination Plan Page 28 ATTACHMENT A: AGENCIES REPRESENTED AT NOVEMBER 30, 2006 HUMAN SERVICES TRANSPORTATION COORDINATION CONFERENCE

AARP Municipality of Anchorage, Department of Abused Women's Aid in Crisis (AWAIC) Health & Human Services (DHHS) Access Alaska Municipality of Anchorage, DHHS, Senior Alaska Community Services Advisory Commission Alaska Housing Finance Corporation Municipality of Anchorage, Employee Alaska Independent Blind Association Relations Alaska Legal Services Municipality of Anchorage, Mayor's Office Alaska Mental Health Trust Authority Municipality of Anchorage, Municipal Alaska Native Tribal Health Consortium Manager Alaska Railroad Corporation Municipality of Anchorage, Public Alaska Youth and Parent Foundation Transportation Department Alaskan AIDS Assistance Association Office of Congressman Don Young Alyeska Prince Hotel Out North Anchorage Metropolitan Area Paratransit Services, Inc. Transportation Solutions (AMATS) Providence Extended Care Anchorage Convention & Visitors Bureau Rasmusson Foundation Anchorage Neighborhood Housing Services Retired Senior Volunteer Program Anchorage Neighborhood Health Center Senior Care of Alaska Anchorage School District Serendipity Anchorage School District - Child in Southcentral Foundation Transition/Homeless Project Southcentral Foundation - Home Based Anchorage Senior Center Services ARC of Anchorage Special Olympics Armed Services YMCA State of Alaska, Department of Labor & ASSETS Workforce Development AWAIC State of Alaska, Department of Beans Café Transportation & Public Facilities Boys and Girls Club State of Alaska, Governors Council on Camp Fire USA Disabilities & Special Education Catholic Social Services State of Alaska, Division of Senior & Challenge Alaska Disability Services Checker Cab State of Alaska, Medicaid Division Chester Park Senior Housing Cooperative State of Alaska, Public Assistance, TANF Cook Inlet Tribal Council Program Covenant House Alaska The Salvation Army Community Transportation Association of TransCare America U.S. Department of Housing and Urban Denali Family Services Development Disability Law Center U.S. Department of Veterans Affairs Foraker Group UAA, Disability Support Services Fresenius Medical Care United Way of Anchorage Mabel T Caverly Senior Center University of Alaska Shuttle Service MASCOT Veterans Industries Municipality of Anchorage, Anchorage Equal Rights Commission

Human Services Transportation Coordination Plan Page 29 ATTACHMENT B: MAYOR’S PROCLAMATION

Human Services Transportation Coordination Plan Page 30 ATTACHMENT C

HUMAN SERVICES TRANSPORTATION COORDINATION FUNDING CRITERIA - February 23, 2007 Weighted scoring method - score each project from 0 to 5 Max Points Criteria Weight Possible 1. Does this project have an area-wide (15 points), Community- 3 15 wide (10 points), or neighborhood (5 points) focus?

2. Does this project increase coordination among two or more 3 15 organizations? Score will increase with a greater amount of coordination.

3. Does the project improve mobility for low income, elderly and/or 3 15 persons with disabilities? Projects that target at-risk populations including welfare recipients, individuals who are eligible for ADA AnchorRIDES service and access to jobs will score higher.

4. Highest score will be given to projects that have completed a 2 10 planning process that includes opportunities for public comment and demonstrated viability to serving the greatest number of individuals with a comparably low cost.

5. Is the project mandated in the State Air Quality Implementation 2 10 Plan (SIP)? Is it consistent with other adopted state, federal or local plans?

6. Project operations and maintenance commitment - Will the 2 10 project increase or decrease maintenance costs? Do responsible operation and maintenance entities support project?

7. Is the project likely to be supported by government agencies and 1 5 the community?

8. Does the project provide economic benefits following 1 5 completion?

9. Does the project improve public safety (e.g. reduce 1 5 pedestrian/vehicle and/or vehicle/vehicle conflicts (vehicles may include, cars, trucks, buses, motorcycles, bicycles, etc.)?

10. Does the project have other benefits not considered by the 2 10 criteria above? (e.g. Livability of the community, adaptation to northern climate, increased lifestyle options, other air quality or environmental benefit, etc.)

TOTAL 100

Human Services Transportation Coordination Plan Page 31 Attachment C:

2007 Priority Projects:

Human Services Transportation Coordination Plan Page 32