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ST JOHN AMBULANCE AUSTRALIA SA INC ANNUAL REPORT 2015/16 Vision, Mission Values

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ST JOHN AMBULANCE AUSTRALIA SA INC ANNUAL REPORT 2015/16 Vision, Mission Values ST JOHN AMBULANCE AUSTRALIA SA INC ANNUAL REPORT 2015/16 VISION, Mission Values St John SA is a charity working to save lives through education, training and patient care at events. Every year, thousands of our volunteers provide first aid in their local communities, keeping people safe at events and responding in times of state disaster. In addition, clients are helped to reconnect with community life improving health and wellbeing, and many thousands more learn how to save a life through our training programs, including young people. OUR VISION VALUES Stronger The St John SA values are the foundation of all our activities, ensuring: communities We treat every situation and every person with through first aid total Fairness and unquestionable Integrity. At all times MISSION we take our Responsibility to protect persons from injury or death • Making first aid part seriously and to provide Service to our communities compassionately. of everyone’s life Our communities’ enduring Trust in St John SA is underpinned by a team of volunteers • Provide first aid and staff who embrace fullA ccountability for our quality performance. related services We conduct ourselves in an Inclusive manner ensuring that South Australians will which build always view St John SA as a Dependable community service. community and individual resilience This is our commitment to each other, and our commitment to the communities that we serve. 2 St John Ambulance Australia SA Inc Annual Report 2015/16 contents Vision, mission, values 2 YEAR IN REVIEW How we helped 4 Operations - Commissioner’s report 28 Highlights 6 Community Care - Chair’s report 30 From the Chairman 8 Training Services - Chair’s report 32 From the CEO 10 Thank you to our people 34 Our people 35 STRATEGIC PLAN Service awards 36 Towards 2020 Vision 12 Members of the Order 38 Sponsors and supporters 40 WHat WE DO Community partnerships 41 Event Health Services 14 Stakeholder engagement 42 Community Care 16 First Aid in Schools 18 GOVERNANCE Youth engagement 20 Governance statement 44 Education and products 22 Regulatory and legislative environment 45 State emergency response 24 Structure 46 History and heritage 26 Board 48 Supporting our people 52 Funding 54 Financials 55 ‘St John SA’ refers to St John Ambulance Australia SA Inc. ‘ St John Ambulance Australia’ refers to the national entity. Glossary/references 66 ‘St John’ refers to the wider St John movement. St John Ambulance Australia SA Inc Annual Report 2015/16 3 2015/16 HOW WE HELPED Each year St John SA helps tens of thousands of Volunteer people across the state through the delivery of first HOURS aid at events, training and education, youth and social inclusion programs. St John SA volunteers are readily mobilised to provide first aid as part of the State Emergency Management Plan during times of state emergency, such as bushfires and extreme weather events. This is our year in numbers. 80,544 49,912 28,884 First AID EVENT traininG 1 1 communitY DUTY HOURS HOURS care HOURS communities HELPED 2836 23,096 470 16,086 EVents AND Patients communitY SCHOOL EMERGENCIES treateD care clients 1 CHILDREN attenDED First AID traineD 4 St John Ambulance Australia SA Inc Annual Report 2015/16 OUR people Value OF VolunteerinG HOURS2 876 EVENT Health SERVICES Volunteers $4,260,693 $943,351 $5,204,044 EVENT Health COMMUNITY total Value OF SERVICES3 CARE PROGrams VolunteerinG 472 HOURS COMMUNITY CARE Volunteers EDucation AND PRODucts 758 CADets AND JUNIORS $1,604,537 1 Based on 2015 calendar year (hours based First AID Kits on internal reporting year 1 December 2014-30 347,155 70,143 AND EQUIPMENT November 2015). PUBLIC TRG 2 Calculations for 2015/16 based on 2010 average 73.4 PUBLIC IN SA HOMES, wage rate by hour of $27.45 as published in CERTIFicates ‘Economic Value of Volunteering in South StaFF (FULL traininG WORKplaces Australia’, a report by Duncan Ironmonger from the Households Research Unit, Department of TIME EQUIVALENT, HOURS issueD Economics, escalated by the % increase in average & cars weekly earnings from Nov 2010-May 2015 as per INC. Trainers) the ABS Time Series Workbook 6302.0 Average Weekly Earnings, Australia. 93 TOTAL StaFF 3 Duty and training. St John Ambulance Australia SA Inc Annual Report 2015/16 5 HIGHLIGhts 2015/16 SEPTEMBER 2015 NOVEMBER 2015 EMCARE HITS THE ROAD! BREAK THE BARRIER LAUNCH The St John Historical Society of SA’s Confronting television campaign to raise newly restored EmCare ambulance joins awareness on the importance of first aid. the Bay to Birdwood classic car rally. STATE EMERGENCY YUNDI BUSHFIRE NEW MENTAL HEALTH COURSE Volunteers respond to the Yundi Launch of training course showing how to bushfire alongside emergency services, provide support to those experiencing a in a coordinated, integrated response. mental health crisis. Accredited through 19 volunteers on duty Mental Health First Aid Australia. 50 hours donated stjohnsa.com.au/training/break-the-barrier 30 clinical treatments ROYAL ADELAIDE SHOW (EVENT) 326 volunteers on duty STATE EMERGENCY PINERY BUSHFIRES 2800+ hours donated Extreme weather and blistering 693 clinical treatments temperatures saw volunteers respond 1140 non-clinical presentations to the devastating Pinery bushfires. 88 volunteers on duty BICYCLE EMERGENCY RESPONSE TEAM 775+ hours donated Launch of BERT at the Royal Adelaide 28 clinical treatments Show. Responders on bikes kitted out 122 non-clinical presentations with medical kits navigate crowds for rapid clinical response. SCHOOLIES (EVENT) First aid and medical care provided for DECEMBER 2015 SOCIAL MEDIA MILESTONE thousands of celebrating school leavers. SOCIAL MEDIA MILESTONE 6000 Facebook likes reached. 179 volunteers on duty 3000 Twitter followers reached @stjohn_sa StJohnAmbulanceSA 1934 hours donated 352 clinical treatments 31 DEC-1 JAN 2016 373 non-clinical presentations STATE EMERGENCY MOSQUITO HILL OCTOBER 2015 Volunteers respond to the Fleurieu AWARDS DAY Peninsula bushfire. 70 award recipients recognised for their 19 volunteers on duty service to St John SA, including a 62 year 50 hours donated certificate. 30 clinical treatments 6 St John Ambulance Australia SA Inc Annual Report 2015/16 MAY 2016 JANUARY 2016 MARCH 2016 STATE EMERGENCY STORM RESPONSE COMMUNITY CARE 25th ANNIVERSARY CLIPSAL 500 ADELAIDE (EVENT) Volunteers respond alongside emergency 2016 marks 25 years of extending the gift 271 volunteers on duty services to extreme weather conditions. of friendship, improving the wellbeing of 3449 hours donated 29 volunteers on duty thousands of South Australians. 334 clinical treatments 5579 non-clinical presentations NATIONAL MEMBER CONVENTION TOP 10 CHARITY REPUTATION INDEX Themed Back to the Future, the St John th TOP St John Ambulance 6 in the Index WOMADelaide (EVENT) family convened in Adelaide to focus on 10 which surveys the reputation of charities 54 volunteers on duty how we can contribute to move (services, citizenship, governance, cost 609 hours donated St John into the future. management). 256 clinical treatments 1724 non-clinical presentations NATIONAL VOLUNTEERS WEEK CADET COMPETITIONS, HONG KONG We celebrated the amazing achievements Nikita Proud joined the Australian team APRIL 2016 of our big-hearted volunteers. which placed 2nd in the demanding First AID IN SCHOOLS scenarios testing first aid skills, critical th child trained with the first aid 40,000 JUNE 2016 thinking and clinical judgement. skills that can help them save a life. STATE CADET FIRST AID CADET CHAMPIONSHIPS, SYDNEY LIFE SAVED (story page 29) COMPETITIONS Cassie Abbot, Samantha Buchannon Channel 7’s Today Tonight features the Cadets and juniors tested important skills and Nikita Proud formed the SA Senior miraculous story of Johnie Habib who just such as resilience, teamwork, problem Team, tasked with managing a barrage of minutes from death was saved by St John solving and leadership, whilst having fun! patients, placing 1st. SA volunteer David Platten. INVESTITURE CEREMONY LIFE SAVED (story page 33) Hero Cadet Hayley McPhee honoured for Prestigious annual ceremony for admittance or promotion within the FEBRUARY-APRIL 2016 her quick thinking in saving baby brother Order of St John, recognising exceptional VOLUNTEER FOR A VOLUNTEER CAMPAIGN from a serious choking incident. service to the organisation. Partnering 36 Bendigo Bank branches with local ANZAC DAY St John SA divisions, raising over Cadets, adults and the band came $40,000 in funds for volunteers. together to remember those who served and died at war, attending Anzac Eve Youth Vigils, Dawn Services and Commemorations. Volunteers also attended in a response capacity for Diggers and the public, should help be needed. St John Ambulance Australia SA Inc Annual Report 2015/16 7 MessaGE FROM THE CHAIRMAN I am pleased to present the annual report of St John Responding to State Emergency Ambulance Australia SA Inc for 2015/16, in what has When devastating bushfires took hold in South been a year of significant change. Australia, in particular at Pinery and Yundi, St John St John SA worked purposely towards improving SA responded swiftly alongside emergency services community health and wellbeing. Our goal is to as part of the State’s Emergency Management Plan. make first aid part of everyone’s life, and provide In all, over 800 on scene hours were committed to first aid related services which build community and medical response. individual resilience. This aid harks to our values enshrined in our motto In this pursuit, volunteers completed in excess of Pro Fide, Pro Utilitate Hominum, or For the Faith, 159,340 hours of service, equating to $5,204,044 in For the Service of Humanity. value to communities around South Australia, across Volunteerism is central to all we do a range of services. At St John SA, volunteerism has a central role. We Supporting strong communities simply could not carry out the work we want to do St John SA attended 2836 public events and treated without volunteer support, generosity of time, skill 23,096 patients.
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