November 10, 2020 the Honorable

November 10, 2020

The Honorable Seema Verma Administrator Centers for Medicare & Medicaid Services 200 Independence Avenue SW, Room 445 Washington, DC 20201

Dear Administrator Verma:

The undersigned organizations represent the hundreds of thousands of physicians who provide care for our nation’s patients every day. The COVID-19 (2019 novel coronavirus) public health emergency (PHE) has placed unprecedented strain on our physician members, including ongoing threats to their financial viability due to months of lost revenue from practice closures and/or operating at reduced capacity. In July and August 2020, the American Medical Association (AMA) surveyed 3,500 physicians who provided at least 20 hours of patient care per week prior to the pandemic.1 A strong majority (81%) of surveyed physicians said revenue was still lower than pre-pandemic, with an average drop in revenue of 32%. Compounding the financial stress of lost revenue, practices are also incurring additional costs for heightened infection control protocols and personal protective equipment (PPE). To help address the significant fiscal pressures placed on physicians by the COVID-19 pandemic, we urge the Centers for Medicare & Medicaid Services (CMS) to immediately implement and pay for Current Procedural Terminology® (CPT) code 99072 to compensate practices for the additional supplies and new staff activities required to provide safe patient care during the PHE.

We recognize and appreciate the significant support and flexibility CMS has provided to physician practices. However, it is imperative that CMS specifically compensate physicians for the additional expenses involved in treating patients during the PHE. Practices incur significant costs in implementing the increased infection control measures required to provide safe care during the COVID-19 pandemic. These costs include additional supplies (such as cleaning products and facial masks for both staff and patients), clinical staff time for activities such as pre-visit instructions and symptom checks upon arrival, and implementation of office redesign measures to ensure social distancing. In the AMA survey referenced above, practice owners reported an average increase in PPE spending of 57% since February 2020, with 25% of owners saying that PPE expenses have risen at least 75%.1 Nearly all (99%) surveyed physicians have implemented infection control protocols, such as pre-visit screening phone calls, screening for COVID-19 symptoms/exposure and checking patient temperatures upon office arrival, and limiting the number of patients in the waiting room. To address the financial impact of these new protocols related to the PHE, the CPT Editorial Panel approved CPT code 99072 on September 8, 2020. According to CPT guidance, 99072 is used to report the additional supplies, materials, and clinical staff time over and above the practice expense(s) included in an office visit or other non-facility service(s) when performed during a PHE, as defined by law, due to respiratory-transmitted infectious disease.2

In its comment letter on the proposed rule for the 2021 Medicare Physician Payment Schedule, the AMA/Specialty Society RVS Update Committee (RUC) requested that CMS immediately implement and pay for CPT code 99072 to recognize the additional supplies and new staff activities required to provide safe

1 American Medical Association. COVID-19 Physician Practice Financial Impact Survey Results. Available at: https://www.ama-assn.org/system/files/2020-10/covid-19-physician-practice-financial-impact-survey-results.pdf. 2 American Medical Association. COVID-19 coding and guidance. Available at: https://www.ama-assn.org/practice- management/cpt/covid-19-coding-and-guidance. The Honorable Seema Verma November 10, 2020 Page 2

care during the PHE.3 This recommendation was based on extensive research and analysis by the RUC Practice Expense During the COVID-19 Public Health Emergency Workgroup, which included responses from 50 national medical specialty societies and other health care professional organizations to a practice expense survey and more than 800 submitted invoices. The Workgroup’s report, analysis, background information, and practice expense spreadsheet describing the $6.57 in direct costs for the code are included in Attachment 05 of the RUC comment letter to CMS.

Our organizations advocate for CMS to immediately implement and pay for CPT code 99072 with no patient cost-sharing during the PHE. Payment for these additional costs should be fully funded and not be subject to budget neutrality. CMS could use remaining money from the CARES Act funding to pay physicians for these costs and/or recognize the decreased expenditures during the early months of the pandemic to waive budget neutrality. Your support will ensure that physicians receive the critical financial resources needed to maintain intensive infection control measures during the COVID-19 PHE.

If you would like to further discuss this matter, please contact Margaret Garikes, AMA’s Vice President for Federal Affairs, at [email protected].

Sincerely,

American Medical Association American Academy of Allergy, Asthma & Immunology American Academy of Child and Adolescent Psychiatry American Academy of Dermatology Association American Academy of Family Physicians American Academy of Hospice and Palliative Medicine American Academy of Neurology American Academy of Ophthalmology American Academy of Otolaryngic Allergy American Academy of Otolaryngology Head & Neck Surgery American Academy of Pediatrics American Academy of Physical Medicine & Rehabilitation American Academy of Sleep Medicine American Association of Clinical Endocrinology American Association of Clinical Urologists American Association of Neurological Surgeons American Association of Neuromuscular & Electrodiagnostic Medicine American Association of Orthopaedic Surgeons American College of Allergy, Asthma and Immunology American College of Cardiology American College of Chest Physicians American College of Gastroenterology American College of Medical Genetics and Genomics American College of Obstetricians and Gynecologists American College of Osteopathic Internists

3 AMA/Specialty Society RVS Update Committee. Comment on CMS Notice of Proposed Rule Making on the revisions to Medicare payment policies under the Physician Payment Schedule for calendar year (CY) 2021. Available at: https://www.regulations.gov/document?D=CMS-2020-0088-11011. The Honorable Seema Verma November 10, 2020 Page 3

American College of Osteopathic Surgeons American College of Physicians American College of Radiation Oncology American College of Radiology American College of Rheumatology American College of Surgeons American Gastroenterological Association American Geriatrics Society American Institute of Ultrasound in Medicine American Medical Women's Association American Society for Dermatologic Surgery Association American Orthopaedic Foot & Ankle Society American Osteopathic Association American Psychiatric Association American Rhinologic Society American Society for Aesthetic Plastic Surgery American Society for Clinical Pathology American Society for Gastrointestinal Endoscopy American Society for Laser Medicine and Surgery American Society for Metabolic and Bariatric Surgery American Society for Radiation Oncology American Society for Surgery of the Hand American Society of Anesthesiologists American Society of Cataract & Refractive Surgery American Society of Echocardiography American Society of General Surgeons American Society of Hematology American Society of Neuroradiology American Society of Plastic Surgeons American Society of Regional Anesthesia and Pain Medicine American Society of Retina Specialists American Thoracic Society American Urogynecologic Society American Urological Association American Vein & Lymphatic Society Association for Clinical Oncology Congress of Neurological Surgeons Endocrine Society Heart Rhythm Society Infectious Diseases Society of America International Society for the Advancement of Spine Surgery Medical Group Management Association National Association of Medical Examiners Renal Physicians Association Society for Vascular Surgery Society of Cardiovascular Computed Tomography Society of Gynecologic Oncology Society of Interventional Radiology Spine Intervention Society The Honorable Seema Verma November 10, 2020 Page 4

The Society for Cardiovascular Angiography and Interventions The Society of Thoracic Surgeons

Medical Association of the State of Alabama Alaska State Medical Association Arizona Medical Association Arkansas Medical Society California Medical Association Colorado Medical Society Connecticut State Medical Society Medical Society of Delaware Medical Society of the District of Columbia Florida Medical Association Inc Medical Association of Georgia Hawaii Medical Association Idaho Medical Association Illinois State Medical Society Indiana State Medical Association Iowa Medical Society Kansas Medical Society Kentucky Medical Association Louisiana State Medical Society Maine Medical Association MedChi, The Maryland State Medical Society Massachusetts Medical Society Michigan State Medical Society Minnesota Medical Association Mississippi State Medical Association Missouri State Medical Association Montana Medical Association Nebraska Medical Association Nevada State Medical Association New Hampshire Medical Society Medical Society of New Jersey New Mexico Medical Society Medical Society of the State of New York North Carolina Medical Society North Dakota Medical Association Ohio State Medical Association Oklahoma State Medical Association Oregon Medical Association Pennsylvania Medical Society Rhode Island Medical Society South Carolina Medical Association South Dakota State Medical Association Tennessee Medical Association Texas Medical Association Utah Medical Association Vermont Medical Society The Honorable Seema Verma November 10, 2020 Page 5

Medical Society of Virginia Washington State Medical Association West Virginia State Medical Association Wisconsin Medical Society Wyoming Medical Society

November 10, 2020

Karen S. Lynch Executive Vice President, CVS Health President, Aetna 151 Farmington Avenue Hartford, CT 06156

Dear Ms. Lynch:

The undersigned organizations represent the hundreds of thousands of physicians who provide care for our nation’s patients every day. The COVID-19 (2019 novel coronavirus) public health emergency (PHE) has placed unprecedented strain on our physician members, including ongoing threats to their financial viability due to months of lost revenue from practice closures and/or operating at reduced capacity. In July and August 2020, the American Medical Association (AMA) surveyed 3,500 physicians who provided at least 20 hours of patient care per week prior to the pandemic.1 A strong majority (81%) of surveyed physicians said revenue was still lower than pre-pandemic, with an average drop in revenue of 32%. Compounding the financial stress of lost revenue, practices are also incurring additional costs for heightened infection control protocols and personal protective equipment (PPE). To help address the significant fiscal pressures placed on physicians by the COVID-19 pandemic, we urge Aetna to immediately implement and pay for Current Procedural Terminology® (CPT) code 99072 to compensate practices for the additional supplies and new staff activities required to provide safe patient care during the PHE.

We recognize and appreciate the significant support and flexibility Aetna has provided to physician practices. However, it is imperative that Aetna specifically compensate physicians for the additional expenses involved in treating patients during the PHE. Practices incur significant costs in implementing the increased infection control measures required to provide safe care during the COVID-19 pandemic. These costs include additional supplies (such as cleaning products and facial masks for both staff and patients), clinical staff time for activities such as pre-visit instructions and symptom checks upon arrival, and implementation of office redesign measures to ensure social distancing. In the AMA survey referenced above, practice owners reported an average increase in PPE spending of 57% since February 2020, with 25% of owners saying that PPE expenses have risen at least 75%.1 Nearly all (99%) surveyed physicians have implemented infection control protocols, such as pre-visit screening phone calls, screening for COVID-19 symptoms/exposure and checking patient temperatures upon office arrival, and limiting the number of patients in the waiting room. To address the financial impact of these new protocols related to the PHE, the CPT Editorial Panel approved CPT code 99072 on September 8, 2020. According to CPT guidance, 99072 is used to report the additional supplies, materials, and clinical staff time over and above the practice expense(s) included in an office visit or other non-facility service(s) when performed during a PHE, as defined by law, due to respiratory-transmitted infectious disease.2

In its comment letter on the proposed rule for the 2021 Medicare Physician Payment Schedule, the AMA/Specialty Society RVS Update Committee (RUC) requested that the Centers for Medicare & Medicaid Services (CMS) immediately implement and pay for CPT code 99072 to recognize the additional supplies

and new staff activities required to provide safe care during the PHE.3 This recommendation was based on extensive research and analysis by the RUC Practice Expense During the COVID-19 Public Health Emergency Workgroup, which included responses from 50 national medical specialty societies and other health care professional organizations to a practice expense survey and more than 800 submitted invoices. The Workgroup’s report, analysis, background information, and practice expense spreadsheet describing the $6.57 in direct costs for the code are included in Attachment 05 of the RUC comment letter to CMS.

Our organizations advocate for Aetna to immediately implement and pay for CPT code 99072 with no patient cost-sharing during the PHE. Your support will ensure that physicians receive the critical financial resources needed to maintain intensive infection control measures during the COVID-19 PHE.

If you would like to further discuss this matter, please contact Robert D. Otten, AMA’s Vice President of Health Policy, at [email protected].

Sincerely,

American College of Rheumatology American College of Surgeons American Gastroenterological Association American Geriatrics Society American Institute of Ultrasound in Medicine American Medical Women's Association American Society for Dermatologic Surgery Association American Orthopaedic Foot & Ankle Society American Osteopathic Association American Psychiatric Association American Rhinologic Society American Society for Aesthetic Plastic Surgery American Society for Clinical Pathology American Society for Gastrointestinal Endoscopy American Society for Laser Medicine and Surgery American Society for Metabolic and Bariatric Surgery American Society for Radiation Oncology American Society for Surgery of the Hand American Society of Anesthesiologists American Society of Cataract & Refractive Surgery American Society of Echocardiography American Society of General Surgeons American Society of Hematology American Society of Neuroradiology American Society of Plastic Surgeons American Society of Regional Anesthesia and Pain Medicine American Society of Retina Specialists American Thoracic Society American Urogynecologic Society American Urological Association American Vein & Lymphatic Society Association for Clinical Oncology Congress of Neurological Surgeons Endocrine Society Heart Rhythm Society Infectious Diseases Society of America International Society for the Advancement of Spine Surgery Medical Group Management Association National Association of Medical Examiners Renal Physicians Association Society for Vascular Surgery Society of Cardiovascular Computed Tomography Society of Gynecologic Oncology Society of Interventional Radiology Spine Intervention Society The Society for Cardiovascular Angiography and Interventions The Society of Thoracic Surgeons

Medical Association of the State of Alabama Alaska State Medical Association Karen S. Lynch November 10, 2020 Page 4

Arizona Medical Association Arkansas Medical Society California Medical Association Colorado Medical Society Connecticut State Medical Society Medical Society of Delaware Medical Society of the District of Columbia Florida Medical Association Inc Medical Association of Georgia Hawaii Medical Association Idaho Medical Association Illinois State Medical Society Indiana State Medical Association Iowa Medical Society Kansas Medical Society Kentucky Medical Association Louisiana State Medical Society Maine Medical Association MedChi, The Maryland State Medical Society Massachusetts Medical Society Michigan State Medical Society Minnesota Medical Association Mississippi State Medical Association Missouri State Medical Association Montana Medical Association Nebraska Medical Association Nevada State Medical Association New Hampshire Medical Society Medical Society of New Jersey New Mexico Medical Society Medical Society of the State of New York North Carolina Medical Society North Dakota Medical Association Ohio State Medical Association Oklahoma State Medical Association Oregon Medical Association Pennsylvania Medical Society Rhode Island Medical Society South Carolina Medical Association South Dakota State Medical Association Tennessee Medical Association Texas Medical Association Utah Medical Association Vermont Medical Society Medical Society of Virginia Washington State Medical Association West Virginia State Medical Association Wisconsin Medical Society Wyoming Medical Society

November 10, 2020

Matt Eyles President & CEO America’s Health Insurance Plans 601 Pennsylvania Avenue, NW South Building, Suite 500 Washington, DC 20004

Dear Mr. Eyles:

The undersigned organizations represent the hundreds of thousands of physicians who provide care for our nation’s patients every day. The COVID-19 (2019 novel coronavirus) public health emergency (PHE) has placed unprecedented strain on our physician members, including ongoing threats to their financial viability due to months of lost revenue from practice closures and/or operating at reduced capacity. In July and August 2020, the American Medical Association (AMA) surveyed 3,500 physicians who provided at least 20 hours of patient care per week prior to the pandemic.1 A strong majority (81%) of surveyed physicians said revenue was still lower than pre-pandemic, with an average drop in revenue of 32%. Compounding the financial stress of lost revenue, practices are also incurring additional costs for heightened infection control protocols and personal protective equipment (PPE). To help address the significant fiscal pressures placed on physicians by the COVID-19 pandemic, we urge America’s Health Insurance Plans (AHIP) to encourage its member plans to immediately implement and pay for Current Procedural Terminology® (CPT) code 99072 to compensate practices for the additional supplies and new staff activities required to provide safe patient care during the PHE.

We recognize and appreciate the significant support and flexibility AHIP member plans have provided to physician practices. However, it is imperative that AHIP member plans specifically compensate physicians for the additional expenses involved in treating patients during the PHE. Practices incur significant costs in implementing the increased infection control measures required to provide safe care during the COVID-19 pandemic. These costs include additional supplies (such as cleaning products and facial masks for both staff and patients), clinical staff time for activities such as pre-visit instructions and symptom checks upon arrival, and implementation of office redesign measures to ensure social distancing. In the AMA survey referenced above, practice owners reported an average increase in PPE spending of 57% since February 2020, with 25% of owners saying that PPE expenses have risen at least 75%.1 Nearly all (99%) surveyed physicians have implemented infection control protocols, such as pre-visit screening phone calls, screening for COVID-19 symptoms/exposure and checking patient temperatures upon office arrival, and limiting the number of patients in the waiting room. To address the financial impact of these new protocols related to the PHE, the CPT Editorial Panel approved CPT code 99072 on September 8, 2020. According to CPT guidance, 99072 is used to report the additional supplies, materials, and clinical staff time over and above the practice expense(s) included in an office visit or other non-facility service(s) when performed during a PHE, as defined by law, due to respiratory-transmitted infectious disease.2

Our organizations advocate for AHIP member plans to immediately implement and pay for CPT code 99072 with no patient cost-sharing during the PHE. Your support will ensure that physicians receive the critical financial resources needed to maintain intensive infection control measures during the COVID-19 PHE.

If you would like to further discuss this matter, please contact Robert D. Otten, AMA’s Vice President of Health Policy, at [email protected].

Sincerely,

American College of Radiology American College of Rheumatology American College of Surgeons American Gastroenterological Association American Geriatrics Society American Institute of Ultrasound in Medicine American Medical Women's Association American Society for Dermatologic Surgery Association American Orthopaedic Foot & Ankle Society American Osteopathic Association American Psychiatric Association American Rhinologic Society American Society for Aesthetic Plastic Surgery American Society for Clinical Pathology American Society for Gastrointestinal Endoscopy American Society for Laser Medicine and Surgery American Society for Metabolic and Bariatric Surgery American Society for Radiation Oncology American Society for Surgery of the Hand American Society of Anesthesiologists American Society of Cataract & Refractive Surgery American Society of Echocardiography American Society of General Surgeons American Society of Hematology American Society of Neuroradiology American Society of Plastic Surgeons American Society of Regional Anesthesia and Pain Medicine American Society of Retina Specialists American Thoracic Society American Urogynecologic Society American Urological Association American Vein & Lymphatic Society Association for Clinical Oncology Congress of Neurological Surgeons Endocrine Society Heart Rhythm Society Infectious Diseases Society of America International Society for the Advancement of Spine Surgery Medical Group Management Association National Association of Medical Examiners Renal Physicians Association Society for Vascular Surgery Society of Cardiovascular Computed Tomography Society of Gynecologic Oncology Society of Interventional Radiology Spine Intervention Society The Society for Cardiovascular Angiography and Interventions The Society of Thoracic Surgeons

Medical Association of the State of Alabama Matt Eyles November 10, 2020 Page 4

Alaska State Medical Association Arizona Medical Association Arkansas Medical Society California Medical Association Colorado Medical Society Connecticut State Medical Society Medical Society of Delaware Medical Society of the District of Columbia Florida Medical Association Inc Medical Association of Georgia Hawaii Medical Association Idaho Medical Association Illinois State Medical Society Indiana State Medical Association Iowa Medical Society Kansas Medical Society Kentucky Medical Association Louisiana State Medical Society Maine Medical Association MedChi, The Maryland State Medical Society Massachusetts Medical Society Michigan State Medical Society Minnesota Medical Association Mississippi State Medical Association Missouri State Medical Association Montana Medical Association Nebraska Medical Association Nevada State Medical Association New Hampshire Medical Society Medical Society of New Jersey New Mexico Medical Society Medical Society of the State of New York North Carolina Medical Society North Dakota Medical Association Ohio State Medical Association Oklahoma State Medical Association Oregon Medical Association Pennsylvania Medical Society Rhode Island Medical Society South Carolina Medical Association South Dakota State Medical Association Tennessee Medical Association Texas Medical Association Utah Medical Association Vermont Medical Society Medical Society of Virginia Washington State Medical Association West Virginia State Medical Association Wisconsin Medical Society Wyoming Medical Society November 10, 2020

Gail K. Boudreaux President and Chief Executive Officer Anthem, Inc. 220 Virginia Avenue Indianapolis, IN 46204

Dear Ms. Boudreaux:

The undersigned organizations represent the hundreds of thousands of physicians who provide care for our nation’s patients every day. The COVID-19 (2019 novel coronavirus) public health emergency (PHE) has placed unprecedented strain on our physician members, including ongoing threats to their financial viability due to months of lost revenue from practice closures and/or operating at reduced capacity. In July and August 2020, the American Medical Association (AMA) surveyed 3,500 physicians who provided at least 20 hours of patient care per week prior to the pandemic.1 A strong majority (81%) of surveyed physicians said revenue was still lower than pre-pandemic, with an average drop in revenue of 32%. Compounding the financial stress of lost revenue, practices are also incurring additional costs for heightened infection control protocols and personal protective equipment (PPE). To help address the significant fiscal pressures placed on physicians by the COVID-19 pandemic, we urge Anthem to immediately implement and pay for Current Procedural Terminology® (CPT) code 99072 to compensate practices for the additional supplies and new staff activities required to provide safe patient care during the PHE.

We recognize and appreciate the significant support and flexibility Anthem has provided to physician practices. However, it is imperative that Anthem specifically compensate physicians for the additional expenses involved in treating patients during the PHE. Practices incur significant costs in implementing the increased infection control measures required to provide safe care during the COVID-19 pandemic. These costs include additional supplies (such as cleaning products and facial masks for both staff and patients), clinical staff time for activities such as pre-visit instructions and symptom checks upon arrival, and implementation of office redesign measures to ensure social distancing. In the AMA survey referenced above, practice owners reported an average increase in PPE spending of 57% since February 2020, with 25% of owners saying that PPE expenses have risen at least 75%.1 Nearly all (99%) surveyed physicians have implemented infection control protocols, such as pre-visit screening phone calls, screening for COVID-19 symptoms/exposure and checking patient temperatures upon office arrival, and limiting the number of patients in the waiting room. To address the financial impact of these new protocols related to the PHE, the CPT Editorial Panel approved CPT code 99072 on September 8, 2020. According to CPT guidance, 99072 is used to report the additional supplies, materials, and clinical staff time over and above the practice expense(s) included in an office visit or other non-facility service(s) when performed during a PHE, as defined by law, due to respiratory-transmitted infectious disease.2

Our organizations advocate for Anthem to immediately implement and pay for CPT code 99072 with no patient cost-sharing during the PHE. Your support will ensure that physicians receive the critical financial resources needed to maintain intensive infection control measures during the COVID-19 PHE.

If you would like to further discuss this matter, please contact Robert D. Otten, AMA’s Vice President of Health Policy, at [email protected].

Sincerely,

Medical Association of the State of Alabama Alaska State Medical Association Gail K. Boudreaux November 10, 2020 Page 4

November 10, 2020

Scott Serota President & CEO Blue Cross Blue Shield Association 225 North Michigan Ave. Chicago, IL 60601

Dear Mr. Serota:

The undersigned organizations represent the hundreds of thousands of physicians who provide care for our nation’s patients every day. The COVID-19 (2019 novel coronavirus) public health emergency (PHE) has placed unprecedented strain on our physician members, including ongoing threats to their financial viability due to months of lost revenue from practice closures and/or operating at reduced capacity. In July and August 2020, the American Medical Association (AMA) surveyed 3,500 physicians who provided at least 20 hours of patient care per week prior to the pandemic.1 A strong majority (81%) of surveyed physicians said revenue was still lower than pre-pandemic, with an average drop in revenue of 32%. Compounding the financial stress of lost revenue, practices are also incurring additional costs for heightened infection control protocols and personal protective equipment (PPE). To help address the significant fiscal pressures placed on physicians by the COVID-19 pandemic, we urge Blue Cross Blue Shield Association (BCBSA) to encourage its member plans to immediately implement and pay for Current Procedural Terminology® (CPT) code 99072 to compensate practices for the additional supplies and new staff activities required to provide safe patient care during the PHE.

We recognize and appreciate the significant support and flexibility BCBSA member plans have provided to physician practices. However, it is imperative that BCBSA member plans specifically compensate physicians for the additional expenses involved in treating patients during the PHE. Practices incur significant costs in implementing the increased infection control measures required to provide safe care during the COVID-19 pandemic. These costs include additional supplies (such as cleaning products and facial masks for both staff and patients), clinical staff time for activities such as pre-visit instructions and symptom checks upon arrival, and implementation of office redesign measures to ensure social distancing. In the AMA survey referenced above, practice owners reported an average increase in PPE spending of 57% since February 2020, with 25% of owners saying that PPE expenses have risen at least 75%.1 Nearly all (99%) surveyed physicians have implemented infection control protocols, such as pre-visit screening phone calls, screening for COVID-19 symptoms/exposure and checking patient temperatures upon office arrival, and limiting the number of patients in the waiting room. To address the financial impact of these new protocols related to the PHE, the CPT Editorial Panel approved CPT code 99072 on September 8, 2020. According to CPT guidance, 99072 is used to report the additional supplies, materials, and clinical staff time over and above the practice expense(s) included in an office visit or other non-facility service(s) when performed during a PHE, as defined by law, due to respiratory-transmitted infectious disease.2

Our organizations advocate for BCBSA member plans to immediately implement and pay for CPT code 99072 with no patient cost-sharing during the PHE. Your support will ensure that physicians receive the critical financial resources needed to maintain intensive infection control measures during the COVID-19 PHE.

If you would like to further discuss this matter, please contact Robert D. Otten, AMA’s Vice President of Health Policy, at [email protected].

Sincerely,

Medical Association of the State of Alabama Scott Serota November 10, 2020 Page 4

David Cordani President and CEO Cigna Corporation 900 Cottage Grove Road Bloomfield, CT 06002

Dear Mr. Cordani:

The undersigned organizations represent the hundreds of thousands of physicians who provide care for our nation’s patients every day. The COVID-19 (2019 novel coronavirus) public health emergency (PHE) has placed unprecedented strain on our physician members, including ongoing threats to their financial viability due to months of lost revenue from practice closures and/or operating at reduced capacity. In July and August 2020, the American Medical Association (AMA) surveyed 3,500 physicians who provided at least 20 hours of patient care per week prior to the pandemic.1 A strong majority (81%) of surveyed physicians said revenue was still lower than pre-pandemic, with an average drop in revenue of 32%. Compounding the financial stress of lost revenue, practices are also incurring additional costs for heightened infection control protocols and personal protective equipment (PPE). To help address the significant fiscal pressures placed on physicians by the COVID-19 pandemic, we urge Cigna to immediately implement and pay for Current Procedural Terminology® (CPT) code 99072 to compensate practices for the additional supplies and new staff activities required to provide safe patient care during the PHE.

We recognize and appreciate the significant support and flexibility Cigna has provided to physician practices. However, it is imperative that Cigna specifically compensate physicians for the additional expenses involved in treating patients during the PHE. Practices incur significant costs in implementing the increased infection control measures required to provide safe care during the COVID-19 pandemic. These costs include additional supplies (such as cleaning products and facial masks for both staff and patients), clinical staff time for activities such as pre-visit instructions and symptom checks upon arrival, and implementation of office redesign measures to ensure social distancing. In the AMA survey referenced above, practice owners reported an average increase in PPE spending of 57% since February 2020, with 25% of owners saying that PPE expenses have risen at least 75%.1 Nearly all (99%) surveyed physicians have implemented infection control protocols, such as pre-visit screening phone calls, screening for COVID-19 symptoms/exposure and checking patient temperatures upon office arrival, and limiting the number of patients in the waiting room. To address the financial impact of these new protocols related to the PHE, the CPT Editorial Panel approved CPT code 99072 on September 8, 2020. According to CPT guidance, 99072 is used to report the additional supplies, materials, and clinical staff time over and above the practice expense(s) included in an office visit or other non-facility service(s) when performed during a PHE, as defined by law, due to respiratory-transmitted infectious disease.2

Our organizations advocate for Cigna to immediately implement and pay for CPT code 99072 with no patient cost-sharing during the PHE. Your support will ensure that physicians receive the critical financial resources needed to maintain intensive infection control measures during the COVID-19 PHE.

If you would like to further discuss this matter, please contact Robert D. Otten, AMA’s Vice President of Health Policy, at [email protected].

Sincerely,

Medical Association of the State of Alabama Alaska State Medical Association David Cordani November 10, 2020 Page 4

November 10, 2020

Maurice Smith President and CEO Health Care Service Corporation 300 E. Randolph St. Chicago, IL 60601

Dear Mr. Smith:

The undersigned organizations represent the hundreds of thousands of physicians who provide care for our nation’s patients every day. The COVID-19 (2019 novel coronavirus) public health emergency (PHE) has placed unprecedented strain on our physician members, including ongoing threats to their financial viability due to months of lost revenue from practice closures and/or operating at reduced capacity. In July and August 2020, the American Medical Association (AMA) surveyed 3,500 physicians who provided at least 20 hours of patient care per week prior to the pandemic.1 A strong majority (81%) of surveyed physicians said revenue was still lower than pre-pandemic, with an average drop in revenue of 32%. Compounding the financial stress of lost revenue, practices are also incurring additional costs for heightened infection control protocols and personal protective equipment (PPE). To help address the significant fiscal pressures placed on physicians by the COVID-19 pandemic, we urge Health Care Service Corporation (HCSC) plans to immediately implement and pay for Current Procedural Terminology® (CPT) code 99072 to compensate practices for the additional supplies and new staff activities required to provide safe patient care during the PHE.

We recognize and appreciate the significant support and flexibility HCSC plans have provided to physician practices. However, it is imperative that HCSC plans specifically compensate physicians for the additional expenses involved in treating patients during the PHE. Practices incur significant costs in implementing the increased infection control measures required to provide safe care during the COVID-19 pandemic. These costs include additional supplies (such as cleaning products and facial masks for both staff and patients), clinical staff time for activities such as pre-visit instructions and symptom checks upon arrival, and implementation of office redesign measures to ensure social distancing. In the AMA survey referenced above, practice owners reported an average increase in PPE spending of 57% since February 2020, with 25% of owners saying that PPE expenses have risen at least 75%.1 Nearly all (99%) surveyed physicians have implemented infection control protocols, such as pre-visit screening phone calls, screening for COVID-19 symptoms/exposure and checking patient temperatures upon office arrival, and limiting the number of patients in the waiting room. To address the financial impact of these new protocols related to the PHE, the CPT Editorial Panel approved CPT code 99072 on September 8, 2020. According to CPT guidance, 99072 is used to report the additional supplies, materials, and clinical staff time over and above the practice expense(s) included in an office visit or other non-facility service(s) when performed during a PHE, as defined by law, due to respiratory-transmitted infectious disease.2

Our organizations advocate for HCSC plans to immediately implement and pay for CPT code 99072 with no patient cost-sharing during the PHE. Your support will ensure that physicians receive the critical financial resources needed to maintain intensive infection control measures during the COVID-19 PHE.

If you would like to further discuss this matter, please contact Robert D. Otten, AMA’s Vice President of Health Policy, at [email protected].

Sincerely,

Medical Association of the State of Alabama Alaska State Medical Association Maurice Smith November 10, 2020 Page 4

November 10, 2020

Bruce D. Broussard President and Chief Executive Officer Humana 500 W Main St PO Box 1438 Suite 300 Louisville, KY 40202-2943

Dear Mr. Broussard:

The undersigned organizations represent the hundreds of thousands of physicians who provide care for our nation’s patients every day. The COVID-19 (2019 novel coronavirus) public health emergency (PHE) has placed unprecedented strain on our physician members, including ongoing threats to their financial viability due to months of lost revenue from practice closures and/or operating at reduced capacity. In July and August 2020, the American Medical Association (AMA) surveyed 3,500 physicians who provided at least 20 hours of patient care per week prior to the pandemic.1 A strong majority (81%) of surveyed physicians said revenue was still lower than pre-pandemic, with an average drop in revenue of 32%. Compounding the financial stress of lost revenue, practices are also incurring additional costs for heightened infection control protocols and personal protective equipment (PPE). To help address the significant fiscal pressures placed on physicians by the COVID-19 pandemic, we urge Humana to immediately implement and pay for Current Procedural Terminology® (CPT) code 99072 to compensate practices for the additional supplies and new staff activities required to provide safe patient care during the PHE.

We recognize and appreciate the significant support and flexibility Humana has provided to physician practices. However, it is imperative that Humana specifically compensate physicians for the additional expenses involved in treating patients during the PHE. Practices incur significant costs in implementing the increased infection control measures required to provide safe care during the COVID-19 pandemic. These costs include additional supplies (such as cleaning products and facial masks for both staff and patients), clinical staff time for activities such as pre-visit instructions and symptom checks upon arrival, and implementation of office redesign measures to ensure social distancing. In the AMA survey referenced above, practice owners reported an average increase in PPE spending of 57% since February 2020, with 25% of owners saying that PPE expenses have risen at least 75%.1 Nearly all (99%) surveyed physicians have implemented infection control protocols, such as pre-visit screening phone calls, screening for COVID-19 symptoms/exposure and checking patient temperatures upon office arrival, and limiting the number of patients in the waiting room. To address the financial impact of these new protocols related to the PHE, the CPT Editorial Panel approved CPT code 99072 on September 8, 2020. According to CPT guidance, 99072 is used to report the additional supplies, materials, and clinical staff time over and above the practice expense(s) included in an office visit or other non-facility service(s) when performed during a PHE, as defined by law, due to respiratory-transmitted infectious disease.2

Our organizations advocate for Humana to immediately implement and pay for CPT code 99072 with no patient cost-sharing during the PHE. Your support will ensure that physicians receive the critical financial resources needed to maintain intensive infection control measures during the COVID-19 PHE.

If you would like to further discuss this matter, please contact Robert D. Otten, AMA’s Vice President of Health Policy, at [email protected].

Sincerely,

Medical Association of the State of Alabama Alaska State Medical Association Bruce D. Broussard November 10, 2020 Page 4

November 10, 2020

David S. Wichmann Chief Executive Officer UnitedHealth Group PO Box 1459 Minneapolis, MN 554

Dear Mr. Wichmann:

The undersigned organizations represent the hundreds of thousands of physicians who provide care for our nation’s patients every day. The COVID-19 (2019 novel coronavirus) public health emergency (PHE) has placed unprecedented strain on our physician members, including ongoing threats to their financial viability due to months of lost revenue from practice closures and/or operating at reduced capacity. In July and August 2020, the American Medical Association (AMA) surveyed 3,500 physicians who provided at least 20 hours of patient care per week prior to the pandemic.1 A strong majority (81%) of surveyed physicians said revenue was still lower than pre-pandemic, with an average drop in revenue of 32%. Compounding the financial stress of lost revenue, practices are also incurring additional costs for heightened infection control protocols and personal protective equipment (PPE). To help address the significant fiscal pressures placed on physicians by the COVID-19 pandemic, we urge UnitedHealthcare (UHC) to immediately implement and pay for Current Procedural Terminology® (CPT) code 99072 to compensate practices for the additional supplies and new staff activities required to provide safe patient care during the PHE.

We recognize and appreciate the significant support and flexibility UHC has provided to physician practices. However, it is imperative that UHC specifically compensate physicians for the additional expenses involved in treating patients during the PHE. Practices incur significant costs in implementing the increased infection control measures required to provide safe care during the COVID-19 pandemic. These costs include additional supplies (such as cleaning products and facial masks for both staff and patients), clinical staff time for activities such as pre-visit instructions and symptom checks upon arrival, and implementation of office redesign measures to ensure social distancing. In the AMA survey referenced above, practice owners reported an average increase in PPE spending of 57% since February 2020, with 25% of owners saying that PPE expenses have risen at least 75%.1 Nearly all (99%) surveyed physicians have implemented infection control protocols, such as pre-visit screening phone calls, screening for COVID-19 symptoms/exposure and checking patient temperatures upon office arrival, and limiting the number of patients in the waiting room. To address the financial impact of these new protocols related to the PHE, the CPT Editorial Panel approved CPT code 99072 on September 8, 2020. According to CPT guidance, 99072 is used to report the additional supplies, materials, and clinical staff time over and above the practice expense(s) included in an office visit or other non-facility service(s) when performed during a PHE, as defined by law, due to respiratory-transmitted infectious disease.2

Our organizations advocate for UHC to immediately implement and pay for CPT code 99072 with no patient cost-sharing during the PHE. Your support will ensure that physicians receive the critical financial resources needed to maintain intensive infection control measures during the COVID-19 PHE.

If you would like to further discuss this matter, please contact Robert D. Otten, AMA’s Vice President of Health Policy, at [email protected].

Sincerely,

Medical Association of the State of Alabama Alaska State Medical Association David S. Wichmann November 10, 2020 Page 4