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Special Council Meeting THE CORPORATION OF THE TOWN OF COCHRANE SPECIAL COUNCIL MEETING WEDNESDAY, AUGUST 10, 2016 COUNCIL CHAMBERS 6:00 PM ORDERS TO THE DAY Page 1. OPENING REMARKS AND ROLL CALL 2. DECLARATION OF PECUNIARY INTEREST 3. ADOPTION OF AGENDA 4. COUNCIL (CLOSED SESSION) 2 4.1 Personnel Matters 5. RFP 2016-14 - OPERATIONAL REVIEW STUDY - PROPOSAL PRESENTATIONS 3 - 57 5.1 Chas Anselmo and Rob deBortolo - KPMG 58 - 97 5.2 Dean Plater and Maral Elliot - Raymond Chabot Grant Thornton 6. ADJOURNMENT Page 1 of 97 AGENDA ITEM #4.1 THE CORPORATION OF THE TOWN OF COCHRANE IN CAMERA - COUNCIL MEETING WEDNESDAY, AUGUST 10, 2016 COUNCIL CHAMBERS 6:00 PM ORDERS TO THE DAY 1. OPENING REMARKS AND ROLL CALL 2. DECLARATION OF PECUNIARY INTEREST 3. ADOPTION OF AGENDA 4. PERSONNEL MATTERS 4.1 2011 Municipal Operational and Organizational Review - Presentation 5. ADJOURNMENT Page 2 of 97 Personnel Matters AGENDA ITEM #5.1 Our proposal Proposal to Serve Corporation of the Town of Cochrane RFP#2016-14 Operational Review Study July 8th, 2016 kpmg.ca Page 3 of 97 Chas Anselmo and Rob deBortolo - KPMG AGENDA ITEM #5.1 At KPMG, Table of contents we are passionate about earning your trust. Company Background and Relevant Experience 1 References 11 Personnel Summary 12 Project Methodology 16 Project Work Plan 26 Budget 27 We take deep personal Appendix A 28 accountability, Appendix B 29 individually and as a team, to deliver Appendix C 30 exceptional service and Appendix D 33 value in all our interactions with you. Ultimately, we measure our success from the only perspective that matters – yours. Page 4 of 97 Chas Anselmo and Rob deBortolo - KPMG AGENDA ITEM #5.1 KPMG LLP Telephone (705) 675-8500 Claridge Executive Centre Fax (7050 675-7586 144 Pine Street, 4th floor Internet www.kpmg.ca Sudbury ON P3C 1X3 Canada Mr. Jean-Pierre Ouellette Chief Administrative Officer Corporation of the Town of Cochrane 171 4th Avenue, Box 490 Cochrane, ON P0L 1C0 July 8, 2016 Re: Request for Proposal 2016-14 Operational Review Study Dear Mr. Ouellette, KPMG LLP (KPMG) is pleased to submit our proposal to assist the Town of Cochrane (the “Town”) with an operational review study. As outlined in our proposal document, we believe that we are well positioned to successfully undertake this assignment for a number of reasons, including the following: – KPMG has undertaken numerous similar operational and service review projects with Ontario municipalities and the broader Ontario public sector. Our experience provides us with knowledge of what works and what does not – We have a depth of understanding of the issues and pressures facing local governments today – We can draw upon leading practices in Ontario, Canada and internationally – Our experience in operational and capacity assessments, our understanding of the context and our access to leading practices allows us to craft recommendations and work plans that are actionable and lead to real change. Our proposed team of senior advisers is well positioned to assist the Town in achieving the goals of this project. Our team is genuinely excited at the prospect of working with you on this engagement. We believe that our experience on similar assignments, our experience in local government and our service delivery review expertise are key differentiators of our team. We would be pleased to answer any questions you may have, and look forward to discussing our proposal with you. Yours truly, Per Oscar Poloni, CPA, CA, CBV Partner, Advisory Services (705) 669-2515 | [email protected] KPMG LLP is a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. KPMG Canada provides services to KPMG LLP. Page 5 of 97 Chas Anselmo and Rob deBortolo - KPMG AGENDA ITEM #5.1 Company Background and Relevant Experience About KPMG KPMG LLP (KPMG), a Canadian limited liability partnership established under the laws of Ontario, is the Canadian member firm of KPMG International Cooperative (KPMG International). Our global values define us as a firm for ourselves, for our clients, and for the marketplace. Our values describe who we are, what we do, and how we do it. Our values also help us attract and keep quality people, develop relationships with the appropriate clients, and protect and enhance our reputation. We aim to incorporate them into our relationships with our clients and colleagues so that they are reflected in the work we do every day and in the relationships we have with each other and with our clients. Our values help us to work together in the most effective and fulfilling way. They define what we stand for and how we do things. We lead by example – at all levels acting in a way that exemplifies what we expect of each other and our clients. We work together – bringing out the best in each other and creating strong and successful working relationships. We respect the individual – respecting people for who they are and for their knowledge, skills, and experience as individuals and team members. We seek the facts and provide insight – challenging assumptions, pursuing facts, and strengthening our reputation as trusted and objective business advisers. We are open and honest in our communication – sharing information, insight, and advice frequently and constructively and managing tough situations with courage and candor. We are committed to our communities – acting as responsible corporate citizens and broadening our skills, experience, and perspectives through work in our communities. Above all, we act with integrity – constantly striving to uphold the highest professional standards, provide sound advice, and rigorously maintain our independence. In Canada, KPMG is a 100% Canadian owned private partnership with over 5,000 professional staff located in 33 offices. KPMG’s roots in Canada date back to 1840. Since then, more than 120 firms in communities across Canada have joined forces to create today’s KPMG. KPMG’s strength is complemented by our ability to access our national and global resources, as needed. 1 Page 6 of 97 Chas Anselmo and Rob deBortolo - KPMG AGENDA ITEM #5.1 KPMG’s municipal practice KPMG has a nationwide practice of partners and other professionals committed to serving the municipal sector, and who receive industry-specific training at all levels of service. Their in-depth knowledge and experience enables us to provide clients with insights firmly grounded in understanding the business challenges of the current economic environment. KPMG assists our municipal clients in a wide variety of areas such as: – Auditing of financial statements – Performance improvement and risk management – Public Private Partnerships (PPP) including Private and Public Infrastructure Finance (PIF) – P3 Funding – Lean Six Sigma process review – Electronic record management – Business process re-engineering – IT strategy, procurement and implementation – Preparation for the outcome of external inspections – Social and economic regeneration KPMG demonstrates considerable support of the municipal sector through our active participation in such municipal organizations including: – The Canadian Association of Municipal Administrators (CAMA) – The Ontario Municipal Administrators’ Association (OMAA) – The Association of Municipalities of Ontario (AMO) – Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO) – Federation of Northern Ontario Municipalities (FONOM) – Municipal Information Systems Association (MISA) – Municipal Service Delivery Officials (MSDO) – Public Sector Accounting Board (PSAB) – The Government Finance Officers Association (GFOA) – The Municipal Finance Officers Association (MFOA) – Conference Board of Canada. 2 Page 7 of 97 Chas Anselmo and Rob deBortolo - KPMG AGENDA ITEM #5.1 Our Municipal Experience Through our work with municipalities across Ontario, KPMG has gained extensive insight into municipal operations and best practices and has developed a proven approach to reviewing municipal organizational structures, staffing levels and services. We have included below a sample of some of the work we have delivered in the past to our municipal clients. Service Delivery and Operational Reviews – Town of Midland, Management Study – Township of Georgian Bay, Municipal Service Delivery Review – Township of Schreiber, Financial Management and Service Delivery Review – Township of Pickle Lake, Financial Management and Service Delivery Review – City of Timmins, Service Delivery and Operational Review – Town of Kirkland Lake, Service Delivery and Operational Review – Town of Espanola, Service Delivery and Operational Review – Town of Iroquois Falls, Service Delivery and Operational Review – City of Dryden, Service Delivery and Operational Review – City of Elliot Lake, Municipal Service Delivery Review – Town of Kapuskasing, Service Delivery Review – Township of Manitouwadge, Service Delivery Review – Town of Smooth Rock Falls, Municipal Service Delivery Review – Township of Chapleau, Municipal Service Delivery Review – Municipality of Wawa, Municipal Service Delivery Review – Town of Moosonee, Service Delivery Review – Perth County, Service Delivery Review – Township of North Frontenac, Service Delivery Review – County of Frontenac, Comprehensive Review of Organization and Services – City of Hamilton, Service Delivery Review – City of Prince George, Service Delivery Review – City of Vernon, Service Delivery Review – Township of Central Frontenac, Service Delivery Review – Town of Oakville, Core Service
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