<<

Oklahoma Insurance Department

Licensing Information Handbook July 1, 2019

Register online at www.prometric.com/Oklahoma/insurance

Published by Prometric Providing License Examinations for the State of Oklahoma

Copyright 2018 Prometric LLC

REVISED 04302019 O K L A H O M A I N S U R A N C E D E P A R T M E N T

Contents

Introduction 1 - Adjuster ...... 21 A Message from the Oklahoma Insurance Crop and Hail-Adjuster...... 22 Department ...... 1 Property-Adjuster ...... 22 Overview of Licensing Process ...... 1 Workers Compensation-Adjuster ...... 23 Life- Producer or CSR ...... 24 Oklahoma Licensing Requirements 4 Accident & Health or Sickness- ...... 24 License Requirements and Eligibility...... 4 Producer or CSR ...... 24 Prelicensing Education Completion Life, Accident & Health or Sickness Certificate ...... 6 Combined Exam- Producer or CSR ...... 25 Scheduling Your Exam 7 Property & Casualty Personal Lines Only- Producer or CSR ...... 26 Scheduling Information 7 Property & Casualty –Combined Exam- Reschedule and Cancellation ...... 7 Producer or CSR ...... 28 If absent or late...... 7 Casualty- Producer or CSR ...... 29 Test Centers...... 7 Property- Producer or CSR ...... 30 Oklahoma...... 7 Test Centers...... 7 Holidays ...... 8 Exam Registration Form 32 Emergency Closings ...... 8 Testing Accommodations...... 9 Credit Card Payment Form 33 Preparing for Your Exam 11 Study Materials ...... 11 Practice Exams ...... 11 Taking Your Exam 13 Testing Process...... 14 Question Types ...... 15 Unscored Items Exam Results ...... 16 Appeals Process ...... 16 Licensing Steps 17 Applying for Your License ...... 18 Exam Content Outlines 19 Title Producer or CSR ...... 19 Aircraft Title- Producer...... 19 Bail Bondsman ...... 20 Property and Casualty-Adjuster ...... 20

i O K L A H O M A I N S U R A N C E D E P A R T M E N T Introduction

The Oklahoma Insurance Department (OID) is responsible for enforcing the A Message insurance-related laws of the state. We protect consumers by providing accurate, from the timely and informative insurance information. We promote a competitive marketplace and ensure solvency of the entities we regulate. We also regulate, Oklahoma license and educate insurance producers, adjusters, funeral home directors, bail Insurance bondsmen and real estate appraisers. Department OID has partnered with Prometric to develop, evaluate, maintain and revise insurance-related examinations for individuals seeking to obtain various insurance licenses in Oklahoma.

Mission Statement

To protect and enhance the financial security of Oklahoma and Oklahomans.

Oklahoma Insurance Department Vision

Our authoritative, efficient and professional staff will be the best at delivering responsive and innovative services to the public.

Overview of This handbook provides information about the examination and licensing process for Licensing obtaining a resident insurance license. You should read this Licensing Handbook, Process including the examination content outlines prior to taking an exam.

Licensing Process  Follow these main steps if you are interested in obtaining an insurance license.

1. Read this handbook to learn about examination and licensing requirements. 2. Bail Bond only - Complete required 16 hours prelicensing education to become eligible to take the required examination. Applicants must present the two prelicensing certificates at the test site: BCE3 signed by the applicant and BCE4 signed by an officer of the Oklahoma Bondsman Association. Oklahoma requires that all Bail Bond candidates undergo a national criminal history record check as defined by 74 O.S. § 150.9, which will be handled by the Oklahoma Insurance Department. Refer to the OID Bail Bond webpage www.bailbonds.oid.ok.gov for instructions. 3. Schedule your exam. The easiest way to schedule is online at www.prometric.com/Oklahoma/insurance 4. Review the examination content outlines which can be found at the end of this document. The content outlines in this guide are the basis for the exams. 5. Present two forms of non-expired ID (Primary ID must be an official, non- expired government-issued ID bearing both a signature and photo. Secondary ID must be imprinted with the candidate’s name and must bear the candidates signature) and any required pre- license certificates or documentation required for line of authority to the test center. Certificates are only required for Bail Bondsman Exams, in addition to signed BCE3 and BCE4.

1

O K L A H O M A I N S U R A N C E D E P A R T M E N T

6. Apply for your license. Oklahoma requires insurance professionals to hold an active license prior to working in the industry. Passing the exam(s) is the first step to becoming licensed. You may not work until you have submitted an online application and the license has been issued. Refer to Applying for Your License on page 17 of this publication or access the OID webpage www.licensing.oid.ok.gov or www.bailbonds.oid.ok.gov for instructions.

2

O K L A H O M A I N S U R A N C E D E P A R T M E N T

To get answers that may not be provided in this handbook  Visit our Website: www.prometric.com/oklahoma/insurance

QUESTIONS ABOUT EXAMINATIONS Prometric www.prometric.com/oklahoma/insurance Phone: (888) 597-8223 Fax: (800) 347-9242 TDD User: (800) 790-3926

PRODUCER/ADJUSTER LICENSING INFORMATION Oklahoma Insurance Department 3625 NW 56th Street, Ste 100 Oklahoma City, OK 73112 Phone: (405) 521-3916 Email: [email protected] Website: www.licensing.oid.ok.gov

BAIL BOND LICENSING INFORMATION Oklahoma Insurance Department 3625 NW 56th Street, Ste 100 Oklahoma City, OK 73112 Phone: (405) 521-6610 Email: [email protected] Website: www.bailbonds.oid.ok.gov

3

O K L A H O M A I N S U R A N C E D E P A R T M E N T

Oklahoma Licensing Requirements

This section describes: The types of licenses that require prelicensing and/or an exam and their requirements. Prelicensing education requirements and exemptions.

For information on licensure, please contact: Oklahoma Insurance Department Five Corporate Plaza 3625 NW 56th Street, Suite 100 Oklahoma City, OK 73112 (405) 521-3916 (800) 522-0071 (in-state only) www.oid.ok.gov

License Requirements and Eligibility

Candidates for an insurance professional examination must be at least eighteen (18) years old, and must be citizens of the United States (or must possess a valid visa or I-94 card). Note: Bail Bondsman candidates for a Bail Bond examination must be at least twenty- (21) years old and must have a High School Diploma or GED. Bail Bondsman are required to complete 16 hours of prelicensing education prior to being eligible to take the examination. Candidates must present the two prelicensing certificates at the test site: BCE3 signed by the candidate and BCE4 signed by an officer of the Oklahoma Bondsman Association. Oklahoma requires that all Bail Bondsman candidates undergo a background check, which will be handled by the Oklahoma Insurance Department.

4

O K L A H O M A I N S U R A N C E D E P A R T M E N T

The OID requires examinations for the license types and lines of authority listed below. Each license granted is valid only for the line of authority named on the license. The basic requirements for each type of license are shown in this chart.

License Type Lines of Authority Prelicensing Education Fingerprint-Criminal Required* Background Check Life/Accident & Health or

Sickness

Life Producer/CSR Accident & Health or Sickness

Property & Casualty NONE NONE Property & Casualty Personal Lines Only

Title

Aircraft Title

Property

Casualty

Property and Casualty

Property

Crop & Hail

Workers’ Compensation Adjuster NONE NONE

Casualty

16 hours of prelicensing education. Background Bail Bond Bail Bondsman Candidates must investigation present the two conducted by the prelicensing certificates Oklahoma at the test site: BCE3 Insurance signed by the applicant Department. OSBI and BCE4 signed by an and FBI criminal officer of the Oklahoma history check. Bondsman Association.

5

O K L A H O M A I N S U R A N C E D E P A R T M E N T

Bail Bond Applicants

The prelicensing education is not a preparatory course for passing the examination.

You must successfully complete the prelicensing education requirement and pass the corresponding prelicensing proctored exam. Per 59 § 1308.1.B Prelicensing courses offered by the Oklahoma Bondsman Association.

License Type Required Education Additional Self-Study - (classroom & self-study) Requirements Bail Bond Classroom Prelicensing education

Prelicensing Education Completion Certificate

You must present a certificate of completion of the required prelicensing education to the test center in order to test, if required. Failure to do so will cause you to be turned away and your fee will be forfeited. Certificates are valid for one (1) year from date of issuance. This certificate can be presented in the form of a faxed copy, electronic version, or paper copy only. Altered certificates will not be accepted. If you have not passed your exam and applied within the one year of completing your prelicensing education, you will be required to retake the prelicensing education course per OAC 365: 25-5-3.

6 O K L A H O M A I N S U R A N C E D E P A R T M E N T

Scheduling Your Exam

Registering Prometric provides computerized testing through its multistate testing network. You may take the exam at any Prometric test center in the United States. Follow the and instructions here to register and schedule an appointment. Scheduling Please allow a 3 week window to find a seat for your exam. If you need a specific Information exam date, be sure to register early. Online

Schedule online — it saves time and it’s easy! You can easily schedule your exam online at any time using our Internet Registration Service by going to:

1 www.prometric.com/oklahoma/insurance 2 Click on Create or Login to Your Account to register. 3 Click on Schedule Your Test and follow the prompts.

ATTENTION – CRITICAL DEMOGRAPHIC WARNING

Failure to enter the correct demographic information will PREVENT you from applying for licensure. Mistakes are very costly and can take weeks for the correction to be fixed. Have your ID in hand to verify the correct data when you register for yoru exam. Contact Prometric directly for corrections. You may not apply for a license until the data is correct. You will need to supply: Name –your FULL LEGAL NAME must match exactly as it appears on your government issued ID Date of Birth – must match exactly as it appears on your government issued ID Social Security Number – must match exactly as it appears on your SSN card

7

O K L A H O M A I N S U R A N C E D E P A R T M E N T

By fax or mail You may fax the completed Exam Registration Form found at the end of this handbook to Prometric at (800) 347-9242. You must also include the completed Credit Card Payment Form (Visa, MasterCard or American Express). The cardholder’s signature must be on the form. OR

You may mail the completed Exam Registration Form and the appropriate exam fee to the address on the form. When registering by mail, you may pay the exam fee by Visa, MasterCard or American Express. Personal checks and cash are not accepted.

If paying by credit card, you must also include the completed Credit Card Payment Form (Visa, MasterCard or American Express). The cardholder’s signature must be on the form. By phone If you are unable to schedule online, you may schedule the examination by calling 888-597-8223 between 8 a.m. and 9 p.m. (Eastern Time), Monday through Friday, and between 10 a.m. and 3 p.m. (Eastern Time), Saturday and Sunday. Please have your exam information and credit card information for payment available. Reschedule and Cancellation To reschedule your existing exam appointment, you must contact Prometric 24 hours prior to the exam appointment date in order to avoid forfeiting your exam fee. When rescheduling your exam, please reference your score report provided after you completed your exam in order to reschedule for the correct exam.

To cancel your existing exam appointment, you must contact Prometric either through our toll-free number or by visiting www.prometric.com/Oklahoma/Insurance at 24 hours prior to your scheduled exam appointment in order to avoid forfeiting your original exam fee. After you cancel your exam, you must initiate a refund by going to https://fs6.formsite.com/Prometric/form33/index.html and completing the refund form

Prometric will review refund requests and email decisions to you within 7-10 business days of receipt unless further research and/or documentation are required. Prometric reserves the right to request documentation to support any illness or emergency claim. Refund requests made via phone will not be accepted.

If you change or cancel your appointment without proper notice, you will forfeit your examination fee(s). If absent or late for your appointment If you miss your appointment or arrive late and are not allowed to test, you will forfeit your exam fee(s).

Test Centers You may take the exam at any Prometric test center in the United States.

Test center locations are subject to change. Be sure to verify the address and directions to the test center before you leave for the exam.

8

O K L A H O M A I N S U R A N C E D E P A R T M E N T

Oklahoma Test Centers Test centers that might be most convenient in Oklahoma include: (For a list of ALL Prometric test sites, please visit www.prometric.com/oklahoma/insurance

Test Sites Oklahoma City Tulsa McAlester 3545 NW 58th Street 3015 E. Skelly Drive 104 S. 3rd Street Oklahoma City, OK 73112 Tulsa, OK 74105 McAlester, OK 74501

Woodward Lawton 2315 Downs Avenue, Suite 350 1 SW 11th Street Woodward, OK 73801 Lawton, OK 73501

Holidays Testing generally does not occur on federal holidays. Additional state holidays may be observed in the state where you schedule the exam appointment. Emergency Closings Severe weather or an emergency could require canceling scheduled exams. If this occurs, Prometric will attempt to contact you by phone and email; however, you may check for testing site closures by checking our website at www.prometric.com/en-us/pages/siteclosure.aspx or calling Prometric at (866) 370-3411. If the site is closed, the exam will be rescheduled without a rescheduling fee.

If a test center is open for testing and you choose not to appear for the appointment, you will forfeit the exam fee and must reschedule and pay another exam fee.

Testing ADA Accommodation. Reasonable testing accommodations are provided to allow Accommodations candidates with documented disabilities recognized under the ADA an opportunity to demonstrate their skills and knowledge. Prometric makes every effort to provide reasonable testing accommodations that enable all test takers to take examinations. If you require testing accommodations under the Americans with Disabilities Act (ADA), please complete and submit a Testing Accommodation Request Form online at https://www.prometric.com/en-us/for- test-takers/prepare-for- test-day/pages/arrange-testing-accommodations.aspx, or contact Prometric at (888) 226-9406 to obtain an Accommodation Request Form. Professional documentation of the disability must be submitted with the Accommodation Request Form to aid Prometric in determining the appropriate testing accommodations. Thirty days’ advance notice is required for all testing arrangements. There is no additional charge for these accommodations. ESL Accommodation. All examinations are given in English. If English is not

9 O K L A H O M A I N S U R A N C E D E P A R T M E N T

your primary language, you may qualify for additional time for the test by requesting an ESL Authorization from Prometric. To request an ESL authorization, please submit: A personal letter requesting the authorization; and A letter from the English instructor or sponsoring company (on company letterhead) certifying that English is not your primary language.

10

O K L A H O M A I N S U R A N C E D E P A R T M E N T

Please fax documents to 800.347.9242 and allow three (3) days for processing. If your request is approved, Prometric may extend the time limit on your examination to time-and-one-half or 150% of the normal time limit. Prometric will inform you by mail whether your request for accommodation is approved. You should not schedule your exam until you have received the confirmation email. Exams scheduled before the ESL request has been approved will not include extra time.

11

O K L A H O M A I N S U R A N C E D E P A R T M E N T

Preparing for Your Exam

Being well prepared can help you pass the exam and save time and possibly money spent retaking it. This section contains: Information about study materials. An overview of the exam content outlines. Practice Exams. Study Materials The exam for each type of license consists of questions that test knowledge of topical areas listed in the content outline for that exam. An overview of each exam content outline appears at the end of this handbook. You can view a complete outline specific to your exam online at www.prometric.com/oklahoma/insurance

Producer, CSR andAdjuster

The producer and adjuster licensing exams are based on the latest version of the Kaplan Study Guides. You may order the study guides from the OID and self- study. Some applicants prefer to complete an exam preparation course which will include study material that may or may not be the Kaplan material available at the OID. Access the OID webpage at www.licensing.oid.ok.gov then click on LICENSE EXAM.

Practice Exams To take a practice exam, select or copy link below to your browser: www.prometric.com/oklahoma/insurance While practice exams contain general, non-state specific insurance questions, they are created in the same format and use the same question types as the actual licensure exams. Practice exams are designed to help

Note Do not schedule your exam until you are familiar with all subject areas  in the applicable content outline. you become familiar with the computer-based testing process. During the practice exam, you will get immediate feedback to correct and incorrect responses, as well as overall feedback at the end of the session just as you would during the actual exam. Practice exams are available for: • (LIPA) Life Insurance Producer/Agent Practice Exam in English only • (HIPA) Health Insurance Producer/Agent Practice Exam in English only • (PIPA) Property & Casualty Insurance Producer Practice Exam in English only • There is no cost to take Prometric Practice Exams!

12 O K L A H O M A I N S U R A N C E D E P A R T M E N T

Note Practice examinations DO NOT contain live content. Successful passing of a practice examination does not guarantee the passing of your  licensure examination.

Practice exams are designed to help you become familiar with the computer- based testing process.

13

O K L A H O M A I N S U R A N C E D E P A R T M E N T

Taking Your Exam

Knowing what to expect when taking the exam may help you prepare for it. This section contains: An overview of the testing process. Regulations that will be enforced at the testing center. Information about the types of questions on the exam. A guide to understanding the exam results. Information about appeals.

The exam will be administered by computer but you do not need any computer Testing experience or typing skill to take the exam. Process Arrival. You should arrive at least 30 minutes before the scheduled exam appointment This allows time for you to sign in and for staff to verify your identification and complete all security checks. Bail Bond Prelicensing Education Certificate The licensing education certificate is required for Bail Bond as well as the completed BCE3 signed by the applicant and BCE4 signed by an officer of the Oklahoma Bondsman Association.

Identification required. You must provide 2 forms of identification. Primary ID presented must be an official, non-expired government-issued ID bearing both a signature and photo. Secondary ID presented must be imprinted with the candidate’s name and must bear the candidate’s signature. Acceptable forms of Primary ID may include:  Driver’s license  State or government-issued ID  Passport

Acceptable forms of Secondary ID may include:  Credit card  School ID

All identification provided must match the name on the Examination Registration Form and your Registration Confirmation Notice.

Important Failure to provide appropriate identification at the time of the exam is considered a missed appointment. As a result, you will be required to pay another full examination fee before making another appointment. If you cannot provide the  identification listed above, contact Prometric before scheduling the appointment to arrange an alternative way to meet this requirement.

14

O K L A H O M A I N S U R A N C E D E P A R T M E N T

Test Center Copyrighted questions. All test questions are the property of Prometric and are protected by copyright. Federal law provides severe civil and criminal penalties for the Regulations unauthorized reproduction, distribution, or exhibition of copyrighted materials.

1 While in the test center, you will be continuously monitored by video. During your examination, you will also be monitored by physical walk-throughs and through an observation window. All testing sessions are video and audio recorded. 2 You must present valid (unexpired) and acceptable ID(s) in order to take your test. (See “Identification required” in the previous section.) 3 You will be scanned with a metal detector wand prior to every entry into the test room. If you refuse, you cannot test. 4 You will be required to raise your pants legs above your ankles, empty and turn all pockets inside-out and raise shirt sleeves above your wrists prior to every entry into the test room. 5 If you are wearing eyeglasses, you will be required to remove them for visual inspection to ensure they don’t contain a recording device. Large jewelry items must be stored in your locker due to concerns over concealed recording devices. 6 You must sign the test center roster each time you leave the test room. You must also sign back in and show your ID to the Test Center Administrator (TCA) in order to re-enter the test room. 7 You are prohibited from communicating, publishing, reproducing, or transmitting any part of your test, in any form or by any means, verbal or written, for any purpose. 8 You must not talk to other candidates or refer to their screens, testing materials, or written notes in the test room. 9 You must not use written notes, published materials, or other testing aids. 10 You are allowed to bring soft ear plugs or center-supplied tissues into the test room. 11 Any clothing or jewelry items allowed to be worn in the test room must remain on your person at all times. Removed clothing or jewelry items must be stored in your locker. 12 You must not bring any personal/unauthorized items into the testing room. Such items include but are not limited to outerwear, hats, food, drinks, purses, briefcases, notebooks, pagers, watches, cellular telephones, recording devices, and photographic equipment. Weapons are not allowed at any Prometric test center. You will be asked to empty and turn your pockets inside out prior to every entry into the test room to confirm that you have no prohibited items. 13 You must return all materials issued to you by the test center administrator (TCA) at the end of your test. 14 You are not allowed to use any electronic device or phone during breaks. 15 If you have a medical condition that may require you to access food or medicine during your exam session, you must store those items separately from other items you place in the test center locker. You must inform the TCA before you retrieve the food or medicine, and the TCA will observe you obtaining the item from the locker. You are not allowed to access any item other than food or medicine needed for a medical reason. 16 You must conduct yourself in a civil manner at all times when on the premises of the test center. Exhibiting abusive behavior towards the TCA or any other staff member of the test center may result in examination disqualification and criminal prosecution.

15 O K L A H O M A I N S U R A N C E D E P A R T M E N T

Failure to follow any of these security procedures may result in the disqualification of the examination. Prometric reserves the right to audio and videotape any examination session.

For more information on Prometric test center regulations, please visit: www.prometric.com/en-us/for-test-takers/prepare-for-test- day/documents/TestCenterRegulations.pdf

Please note: Test center administrators are not allowed to answer any questions pertaining to the exam content. If you do not understand a question on the examination, you should answer the question to the best of your ability.

Question The examination contains four-option multiple-choice questions. These questions are designed to be as clear and concise as possible while testing knowledge and Types comprehension of insurance concepts as well as the application of the insurance concepts. The design of the exam ensures that those who possess the required knowledge of the specific insurance line of authority being tested should perform well on the examination for which they prepared.

Question Formats Three different multiple-choice formats are used. Each format is shown in the following examples. An asterisk (*) indicates the correct answer in each sample question.

Format 1—Direct Which one of the following is a type of health insurance policy designed to replace question the wages of an insured that is unable to work due to an accident or sickness? * 1. Disability Income Insurance Policy 2. Employer-Sponsored Group Major Medical Policy 3. Hospital Expense Insurance Policy 4. Special Risk Policy

Format 2— Benefits under workers’ compensation insurance are payable: Incomplete 1. For bodily injury that is accidental or intentional sentence * 2. Regardless of the liability of the employer 3. Unless safety rules are violated 4. Up to a maximum of 30 percent of weekly wages

Format 3—All of A life insurance policy may include provisions that do all of the following EXCEPT: the following 1. Restrict coverage if death is caused by suicide except 2. Require evidence of insurability to reinstate coverage * 3. Extend the contestable period beyond two years 4. Adjust proceeds if the insured’s age is misstated on the application

16 O K L A H O M A I N S U R A N C E D E P A R T M E N T

Unscored Items The examination may include some unscored items If present, they are distributed throughout the examination and will not be identified as such. These are used to gather statistical information on the questions before they are added to the examination as scored items. These unscored items will not be counted for or against you in the final examination score.

You will be helping us help future test takers by completing five (5) unscored items in your exam. We plan to use the unscored items on future exams based on your performance.

The questions will:

 be randomly distributed within your test.

 will not be counted in your final score.

 time spent on the question will not be deducted from your test time.

Exam Results At the end of the exam, you will see a completion notice on screen. A copy of your score report will be emailed to the email address you provided at the time of scheduling. The report indicates the overall score and grade, including the numerical percentage of questions answered correctly and whether you passed or failed. The report also displays the correct percentage in each major section of the exam, as defined by the exam content outline. These section scores are shown to guide you, or your employer and/or trainer, about areas requiring additional preparation for retesting if you do not pass the exam. Even after you pass, you may want to focus on these areas as you begin to provide insurance products and services to the public.

Duplicate score reports, please use our electronic score report portal to download or print duplicate copies of your candidate score report when or as needed. Please visit https://scorereports.prometric.com. You will be required to enter the confirmation number of your exam and your last name to complete this task. Appeals Process Prometric’s goal is to provide a quality examination and a pleasant testing experience for every candidate. If you would like to submit an appeal concerning examination content, registration, scheduling or test administration (testing site procedures, equipment, personnel, etc.), please submit an appeal by visiting www.prometric.com/contactus and clicking on “Request an Appeal.”

Once the form has been submitted, you will receive an email response within 20 days indicating whether your appeal has been approved.

17

O K L A H O M A I N S U R A N C E D E P A R T M E N T

Licensing Steps

Approval of an application depends on the review and approval of all license application requirements. This section contains information about: Applying for your license. Application Questions.

Successful completion and passing the examination does Applying for Your not eliminate the requirement to APPLY for the license: License You must apply and be issued an Oklahoma insurance license in order to sell, solicit, or negotiate (or adjust) insurance in the state of Oklahoma. Oklahoma uses NIPR database system for processing license applications. You can call NIPR 816.783.8500 should you need assistance with the online application.

After you have passed your exam: 1. Wait 3 business days for your exam results to be transmitted to NIPR/SBS and the State. 2. Access OID webpage and submit your online application: • Submit your producer or adjuster application at www.licensing.oid.ok.gov then click on the blue NEW APPLICATION button. Follow the online instructions. • Submit your Bail bond application at www.bailbonds.oid.ok.gov and follow the instructions provided under Licensee Online Tools in the red box.

We recommend that you bookmark our webpage so you can service your license after it has been issued.

READ ALL OF THE INSTRUCTIONS ON THE APPLICATION WEBPAGE. INCOMPLETE APPLICATIONS WILL CAUSE DELAYS AND MAY BE REJECTED BY THE OID WITHOUT A REFUND.

3. Submitting an application does not mean that a license was approved or issued. You will be notified (at the contact email address entered on the application) when the application is approved or if the OID needs additional information. Producers/adjusters allow adequate time processing. Bail Bond applicants should allow 60 days for processing.

4. Access our webpage (see item #2) and view the online tools available to you. You can check the status of your license, print your license, learn about CE requirements and view our CE course catalog. You alone are responsible for maintaining your license and keeping your information current with the OID. Utilize these tools to expedite service and perform basic maintenance. Call or email the OID Licensing Division only if your answer has not been addressed on our webpage.

18

O K L A H O M A I N S U R A N C E D E P A R T M E N T

5. Print your license. The OID is environmentally conscious and strives to maintain a paperless office. You will not receive a copy of your license from the OID, by mail. Please print a copy of your license using the tools available on our webpage.

6. Plan for the future. Everything needed to manage your new license is on the OID’s webpage. Licensees must meet their CE requirement prior to submitting a renewal application to the OID. Remember, individuals can only work as an insurance professional if their license is in ACTIVE status.

ATTENTION – CRITICAL DEMOGRAPHIC WARNING

Failure to enter the correct demographic information will PREVENT you from applying for licensure. Mistakes are very costly and can take weeks for the correction to be fixed. Have your ID in hand to verify the correct data when you register for your exam. Contact Prometric directly for corrections. You may not apply for a license until the data is correct. You will need to supply: Name –your FULL LEGAL NAME must match exactly as it appears on your government issued ID Date of Birth – must match exactly as it appears on your government issued ID Social Security Number – must match exactly as it appears on your SSN card

19

O K L A H O M A I N S U R A N C E D E P A R T M E N T

Exam Content Outlines

The following outlines give an overview of the content of For example, 10 percent means that 10 questions will be each of the Oklahoma insurance examinations. Each drawn on a 100-question exam and 15 will be drawn on a examination will include questions on the subjects 150-question exam. contained in the outline. The percentages indicate the An outline that includes more descriptive subsections for your relative weight assigned to each section of the exam is available online at examination. www.prometric.com/oklahoma/insurance

(18 USC 1033, 1034) Quit Claim Deeds Foreclosure 2. Title Insurance Terms and Probate Title- Producer or CSR Related Concepts (10 items) Tax Deeds 1911 Commitment Policies 35 questions (plus 5 unscored Exceptions items) Requirements Aircraft Title- Producer 1 -hour time limit Endorsements 1916 Effective Date: July 1, 2019 Insurer/Underwriter Closing and Settlement 35 questions (plus 5 unscored CONTENT OUTLINE Title Producer items) 36 O.S. § 1435.2(7); 1435.4 1 -hour time limit Search and Examination Effective Date: July 1, 2019 1. State Insurance Statutes, Premiums Rules, and Regulations (9 CONTENT OUTLINE 3. Title Insurance Policies (8 Items) Items) Payment or Acceptance of Commission Types of Policies 1. State Insurance Statutes, 36 O.S. § 1435.14 Owner's Rules, and Regulations (9 Rebating Loan Items) 36 O.S. § 1204(8) Policy Provisions Definitions Maintenance (including CE) Insuring Clause 36 O.S. § 1435.2, 1435.7 36 O.S. § 1435.29; Reg. 365: Terms, Conditions, and Duly Certified Abstract 25-3-1 Stipulations Statutory Requirements Disciplinary Actions Characteristics of Title 36 O.S. § 1250.6; Reg. 365: 36 O.S. § 1435.13, 1435.26 Insurance 20-3-2, 20-3-3 Definitions and Statutory Single Premium Countersigning of Policies Requirements Retrospective Coverage Opinion of Title 36 O.S. § 5001 et seq; Reg. Preparation of Abstract 4. Real Estate Ownership (2 365:25-3 Payment or Acceptance of Items) Duly Certified Abstract Commission Reg. 365:20-3-2 Joint Tenancy 36 O.S. § 1435.14 Countersigning of Policies Tenants in Common Rebating Opinion of Title Fee Simple 36 O.S. § 1204(8) Preparation of Abstract Life Estate Examination of Books and Unfair Claims Settlement Leasehold Records Practices Act 36 O.S. § 1435.13(E) 36 O.S. § Sec. 1250.4, 1250.6 5. Rights and Interests (2 Insurance Commissioner Licensing Items) General Duties and 36 O.S. § Sec. 1435.7-.8, Easement and Right of Way Powers 1435.13, 1435.30 Voluntary and Involuntary 36 O.S. § 302, 307, 307.1, Qualifications Liens 309.2, 1209, 1250.14, 36 O.S. § 401 - 406, 1435.7, Covenants, Conditions, and 1435.13 1435.24 Restrictions Maintenance (including CE) Unfair Practices and Frauds 36 O.S. § 1435.29; Reg. 365: 36 O.S. § 1201-1207 6. Legal Descriptions (2 Items) 25-3-1 Policy document electronic Section, Township, and Range Qualifications delivery Metes and Bounds 36 O.S. § 401 - 406, 1435.7, 36 O.S. § 123 Subdivided Land 1435.24 Federal Regulation Fair Credit Unfair Practices and Frauds Reporting Act 7. Methods of 36 O.S. § 1201-1207 (15 USC 1681– 1681d) Transfer/Conveyances (2 Policy document electronic Federal Regulation Fraud and Items) delivery false statements Warranty Deeds 36 O.S. § 123 20 O K L A H O M A I N S U R A N C E D E P A R T M E N T

Federal Regulation Fair Credit 365:25-5-2; Reg Qualifications Reporting Act 365:25-5-30 36 O.S. § 401 - 406, 1435.7, (15 USC 1681– 1681d) Forfeitures 1435.24, 6206 Federal Regulation Fraud and 59 O.S. § 1332 Types of Licensees false statements Insurance Commissioner 36 O.S. § 6202, 6204.1, 6205, (18 USC 1033, 1034) General Duties and 6207, 6209 Powers 59 O.S. § 1302 2. State Insurance Statutes, 2. Conveyances (8 Items) Surrender Prior to Breach Rules, and Regulations (6 Items) 59 O.S. § 1327, 1328, 1329 Surrender After Forfeiture Binders 3. FAA Procedures with Respect 59 O.S. § 1328, 1332(C) 36 O.S. § 3622 to Conveyances (4 Items) When is a Bond Perfected? Cancellation and Nonrenewal 59 O.S. § 1301(B)(12); Reg. 36 O.S. § 940, 941, 943, 365:35-5-30 996.1, 3639, 3639.1; Reg. 4. Registration of Aircraft (4 Penalties versus Violations 365: 15-1-14 Items) 59 O.S. § 1310(A)(B); Reg Insurance Commissioner 365:25-5-45 General Duties and Powers

May versus Shall 36 O.S. § 307, 307.1, 309.2, 5. Cape Town Treaty (4 Items) 361, 907, 1205, 1209, 6219, 3. Trade Practices (25 Items) 6220 Appointment and Cancellation Proof of Loss Prohibited Practices 36 O.S. § 3629, 4805 6. Governing Law (2 Items) Solicitation Property and Casualty Sharing Premium Insurance Guaranty Recommending an Attorney Association 7. Money Laundering (2 Items) Misappropriation or Conversion 36 O.S. § 2002, 2003 of Money or Property State Specific Definitions belonging to Co-Signor(s) 36 O.S. § 105, 602, 1250.2, 8. Money Transmission (2 Monthly Reports 1250.6, 2003, 2004; 47 O.S. § Items) Licensee Responsibilities 7-316, 324 Fiduciary Responsibilities Unfair Claims Settlement Travel Expenses/Fugitive Practices Act Potential Liabilities 36 O.S. 1250.2 - 1250.14 Ongoing Liability after Unfair Practices and Frauds Bail Bondsman Cancellation 36 O.S. § 1201-1207 1917 Public Adjuster's Additional 4. Definitions (20 Items) Requirements 36 O.S. § 6214, 6218, 6216.2 100 questions (plus 5 unscored Forfeiture Qualifications items) Misdemeanor/Felony 36 O.S. § 401 - 406, 1435.7, 2 -hour time limit Arraignment 1435.24 Effective Date: July 1, 2019 Preliminary Hearing Pleas Policy document electronic Exoneration delivery CONTENT OUTLINE Extradition 36 O.S. § 123 Power of Attorney Federal Regulation Fair Credit Premium Reporting Act 1. Licensing (12 Items) Appearance Bond (15 USC 1681– 1681d) Maintenance (including CE) Lines/Qualifications of Federal Regulation Fraud and 59 O.S. §1308, 59 O.S. § Bondsman false statements 1308.1; Reg. 365: 25-5- Indemnitor (18 USC 1033, 1034) 1 thru 9; Reg. 365:25-5- Collateral 32 Remitter 3. State Automobile Insurance Disciplinary Actions Laws (6 Items) 59 O.S. § 1310, 1311 Cancellation/Nonrenewal Requirements and Prohibitions 36 O.S. § 941, 943, 3635.1; 59 O.S. § 1305, 1306, 1308, 47 O.S. § 7-316, 7-324 1308.1, 1315 Property and Casualty- Adjuster State Automobile Insurance Type of Qualifications 1930 Plans 59 O.S. § 1301(B), 1321 36 O.S. § 996.1 85 questions (plus 5 unscored State Required Minimum 2. State Insurance Statutes, Limits of Liability Rules, and Regulations (43 items) 2.25 -hour time limit 36 O.S. § 924.1, 941.2, Items) Effective Date: July 1, 2019 3635.1, 3636; 47 O.S. § 7- Examination of Books and 324

Records Uninsured/Underinsured CONTENT OUTLINE 59 O.S. § 1314(C);Reg. Motorist

365:25-5-37 36 O.S. § 3636, 3637 Bondsman Statute and 1. Licensing (5 Items) Regulation 4. State Workers' Compensation 59 O.S. § 1301 et seq; Reg. Change of Address (3 Items) 36 O.S. § 6206 365:25-5-1 et seq; Reg 85A O.S. 2(9), 2(18)(b)(1) Disciplinary Actions 365:1-9-18 (2)(4)(7)&(11), 65(D)(1), 50(B), 36 O.S. § 6219, 6220 Fraud and False Statements 45(A)(1), 47(C )(1)&(5), 45, 47 59 O.S. § 1310(A)(3)(6) Maintenance (including CE) State Specific Definitions 36 O.S. § 6217; 36 O.S. § 5. Personal and Commercial 59 O.S. § 1301(B); Reg. 6205; Reg. 365: 25-3-14(a) Property Policies (17 Items) 21 O K L A H O M A I N S U R A N C E D E P A R T M E N T

Personal Lines Uninsured/Underinsured Policy document electronic Dwelling and Contents (DP Motorist delivery Forms) Who is an Insured? 36 O.S. § 123 Personal Liability Types of Automobiles Federal Regulation Fair Credit Homeowners (HO Forms) Owned Reporting Act Mobile Homes Non-owned (15 USC 1681– 1681d) Inland Marine Hired Federal Regulation Fraud and Personal Floaters Temporary Substitute false statements Nationwide Definition Garage Coverage Form, (18 USC 1033, 1034) Commercial Floaters including Garagekeepers Others Insurance 12. State Automobile Insurance Flood Laws (6 Items) Personal Watercraft Cancellation/Nonrenewal Earthquake 36 O.S. § 941, 943, 3635.1; Commercial Ocean Marine 47 O.S. § 7-316, 7-324 Commercial Lines State Automobile Insurance Commercial Property Casualty- Adjuster Plans Commercial Package Policy 1931 36 O.S. § 996.1 (CPP) State Required Minimum Equipment Breakdown 35 questions (plus 5 unscored Limits of Liability Coverage Form items) 36 O.S. § 924.1, 941.2, Businessowners Policy (BOP) 1-hour time limit 3635.1, 3636; 47 O.S. § 7- 324 6. Insurance Terms and Related Uninsured/Underinsured Concepts (13 Items) CONTENT OUTLINE Motorist Insurance 36 O.S. § 3636, 3637 Insurable Interest 10. Licensing (5 Items) Risk 13. State Workers' Compensation Change of Address Hazard (3 Items) 36 O.S. § 6206 Peril Disciplinary Actions 85A O.S. 2(9), 2(18)(b)(1) Loss 36 O.S. § 6219, 6220 (2)(4)(7)&(11), 65(D)(1), 50(B), Proximate Cause Maintenance (including CE) 45(A)(1), 47(C )(1)&(5), 45, 47 Indemnity 36 O.S. § 6217; 36 O.S. § Limits of Liability 14. Personal and Commercial 6205; Reg. 365: 25-3-14(a) Coinsurance/Insurance to Property Policies (17 Items) Qualifications Value 36 O.S. § 401 - 406, 1435.7, Personal Lines Deductible 1435.24, 6206 Dwelling and Contents (DP Primary and Excess Coverage Types of Licensees Forms) Contribution by equal shares 36 O.S. § 6202, 6204.1, 6205, Personal Liability Homeowners (HO Forms) 7. Commercial Casualty Policies, 6207, 6209 Mobile Homes Bonds, and Related Terms (10 11. State Insurance Statutes, Inland Marine Items) Rules, and Regulations (6 Personal Floaters Commercial General Liability Items) Nationwide Definition Basic Hazards Binders Commercial Floaters Commercial General Liability 36 O.S. § 3622 Others Coverage Forms Cancellation and Nonrenewal Flood Owners and Contractors 36 O.S. § 940, 941, 943, Personal Watercraft Protective Liability 996.1, 3639, 3639.1; Reg. Earthquake Bonds 365: 15-1-14 Commercial Ocean Marine Fidelity Insurance Commissioner Commercial Lines Surety General Duties and Powers Commercial Property Professional Liability 36 O.S. § 307, 307.1, 309.2, Commercial Package Policy Errors and Omissions 361, 907, 1205, 1209, 6219, (CPP) Directors and Officers 6220 Equipment Breakdown Umbrella/Excess Liability Proof of Loss Coverage Form Negligence 36 O.S. § 3629, 4805 Businessowners Policy (BOP) Workers' Compensation Property and Casualty 15. Insurance Terms and Related Insurance Guaranty 8. Casualty Policy Provisions and Concepts (13 Items) Contract Law (5 Items) Association 36 O.S. § 2002, 2003 Insurance Definition of the Insured State Specific Definitions Insurable Interest Duties of the Insured 36 O.S. § 105, 602, 1250.2, Risk Cancellation and Nonrenewal 1250.6, 2003, 2004; 47 O.S. § Hazard Provisions 7-316, 324 Peril Proof of Loss Unfair Claims Settlement Loss Notice of Claim Practices Act Proximate Cause Subrogation 36 O.S. 1250.2 - 1250.14 Indemnity Unfair Practices and Frauds Limits of Liability 9. Automobile Insurance (20 36 O.S. § 1201-1207 Coinsurance/Insurance to Items) Public Adjuster's Additional Value Personal Automobile and Requirements Deductible Business Automobile 36 O.S. § 6214, 6218, 6216.2 Primary and Excess Coverage Liability Qualifications Contribution by equal shares Medical Payments 36 O.S. § 401 - 406, 1435.7, Physical Damage (Collision 1435.24 and Other Than Collision) 22 O K L A H O M A I N S U R A N C E D E P A R T M E N T

16. Commercial Casualty Policies, 36 O.S. § 6202, 6204.1, 6205, Appraisal/Arbitration Bonds, and Related Terms (10 6207, 6209, 6712(12) Companion Plan Hail Items) 2. State Insurance Statutes, 4. Multiple Peril Crop Insurance Commercial General Liability Rules, and Regulations (6 (MPCI) (13 Items) Basic Hazards Items) Commercial General Liability Common Crop Provisions Coverage Forms Binders Eligibility Owners and Contractors 36 O.S. § 3622 Insureds Protective Liability Cancellation and Nonrenewal Insurable Crops Bonds 36 O.S. § 940, 941, 943, Special Provisions Fidelity 996.1, 3639, 3639.1; Yield Guarantee Surety Reg. 365: 15-1-14 Actual Production History Professional Liability Insurance Commissioner (APH) Errors and Omissions General Duties and Assigned Yield Directors and Officers Powers Transitional Yield Umbrella/Excess Liability 36 O.S. § 307, 309.2, 361, Coverage Level Negligence 907, 1205, 1209, 6219, Group Risk Plan Workers' Compensation 6220 Units Proof of Loss Production Reporting 17. Casualty Policy Provisions and 36 O.S. § 3629, 4805 Acreage Reporting Contract Law (5 Items) Property and Casualty Insurance Period Insurance Guaranty Continuous Definition of the Insured Association Cancellation Duties of the Insured 36 O.S. § 2002, 2003 Termination Cancellation and Nonrenewal State Specific Definitions Multiple Peril Policy Provisions Provisions 36 O.S. § 105, 602, 1250.2, Price Election Proof of Loss 1250.6, 2003, 2004; 47 Optional Units Notice of Claim O.S. § 7-316, 324 High Risk Land Exclusion Subrogation Unfair Claims Settlement Hail/Fire Exclusion 18. Automobile Insurance (20 Practices Act Replanting Provisions Items) 36 O.S. § 1250.2 - 1250.14 Late Planting Coverage Unfair Practices and Frauds Prevented Planting Coverage Personal Automobile and 36 O.S. § 1201-1207 Transfer of Coverage Business Automobile Policy document electronic Assignment of Indemnity Liability delivery Priorities of Conflicts between Medical Payments 36 O.S. § 123 Provisions Physical Damage (Collision Federal Regulation Fair Credit Duties After Loss and Other Than Collision) Reporting Act Insured Uninsured/Underinsured (15 USC 1681– 1681d) Insurer Motorist Federal Regulation Fraud and Covered Causes of Loss Who is an Insured? false statements Administrative Fees Types of Automobiles (18 USC 1033, 1034) Application Owned Concealment, Non-owned 3. Crop-Hail Insurance (13 Misrepresentation, or Hired Items) Fraud Temporary Substitute Eligibility Subrogation Garage Coverage Form, Insurable Interest including Garagekeepers Application Insurance Declarations Section

Required Information

Provision for Company Property- Adjuster

Rejection 1934

Insurance Period Crop and Hail- Adjuster Effective Date 50 questions (plus 5 unscored 1932 Expiration items) Cancellation 1.25-hour time limit Perils Insured Against Effective July 1, 2019 35 questions (plus 5 unscored Exclusions items) Limits of Coverage 1-hour time limit CONTENT OUTLINE Insurable Value Percentage Plan CONTENT OUTLINE Deductibles 1. Licensing (4 Items) Reduction of Insurance Change of Address Loss Payment 36 O.S. § 6206 1. Licensing (3 Items) Crop-Hail Other Provisions Disciplinary Actions Replanting Clause Change of Address 36 O.S. § 6219, 6220 Acreage Variation 36 O.S. § 6206 Maintenance (including CE) Transit Coverage Disciplinary Actions 36 O.S. § 6217; 36 O.S. § Fire Department Service 36 O.S. § 6219, 6220 6205; Reg. 365: 25-3- Charge Maintenance (including CE) 14(a) Pro Rata Liability Clause 36 O.S. § 6217; 36 O.S. § Qualifications Fire and Lightning Coverage 6205; Reg. 365: 25-3- 36 O.S. § 401 - 406, 1435.7, Catastrophe Loss Award 14(a) 1435.24, 6206 Assignment Qualifications Types of Licensees Claim Settlement 36 O.S. § 36 O.S. § 401 - 406, 36 O.S. § 6202, 6204.1, 6205, Notice of Loss 1435.7, 1435.24, 6206 6207, 6209, 6712(12) Types of Licensees Insured's Duties after Loss 23 O K L A H O M A I N S U R A N C E D E P A R T M E N T

2. State Insurance Statutes, 5. Commercial Property Policies Rules, and Regulations (7 (7 Items) CONTENT OUTLINE

Items) Commercial Lines Binders Commercial Property 1. Licensing (3 Items) 36 O.S. § 3622 Commercial Building and Cancellation and Nonrenewal Personal Property Form Change of Address 36 O.S. § 940, 941, 943, Causes of Loss Forms 36 O.S. § 6206 996.1, 3639, 3639.1; Business Income Disciplinary Actions Reg. 365: 15-1-14 Extra Expense 36 O.S. § 6219, 6220 Insurance Commissioner Commercial Package Policy Maintenance (including CE) General Duties and (CPP) 36 O.S. § 6217; 36 O.S. § Powers Equipment Breakdown 6205; Reg. 365: 25-3- 36 O.S. § 307, 307.1, 309.2, Coverage Form 14(a) 361, 907, 1205, 1209, Businessowners Policy (BOP) Qualifications 6219, 6220 Inland Marine 36 O.S. § 401 - 406, 1435.7, Proof of Loss Commercial Floaters 1435.24, 6206 36 O.S. § 3629, 4805 Nationwide Definition Types of Licensees Property and Casualty Others 36 O.S. § 6202, 6204.1, 6205, Insurance Guaranty Flood 6207, 6209, 6712(12) Association Earthquake 2. State Insurance Statutes, 36 O.S. § 2002, 2003 Rules, and Regulations (5 State Specific Definitions 6. Insurance Terms and Related Items) 36 O.S. § 105, 602, 1250.2, Concepts (6 Items) 1250.6, 2003, 2004; 47 Insurance Binders O.S. § 7-316, 324 Insurable Interest 36 O.S. § 3622 Unfair Claims Settlement Risk Cancellation and Nonrenewal Practices Act Hazard 36 O.S. § 940, 941, 943, 36 O.S. 1250.2 - 1250.14 Peril 996.1, 3639, 3639.1; Unfair Practices and Frauds Loss Reg. 365: 15-1-14 36 O.S. § 1201-1207 Proximate Cause Insurance Commissioner Public Adjuster's Additional Indemnity General Duties and Requirements Limits of Liability Powers 36 O.S. § 6214, 6218, 6216.2 Coinsurance/Insurance to 36 O.S. § 307, 307.1, 309.2, Policy document electronic Value 361, 907, 1205, 1209, delivery Deductible 6219, 6220 36 O.S. § 123 Contribution by equal shares Proof of Loss Federal Regulation Fair Credit Primary and Excess Coverage 36 O.S. § 3629, 4805 Reporting Act Property and Casualty (15 USC 1681– 1681d) 7. Policy Provisions and Contract Insurance Guaranty Federal Regulation Fraud and Law (5 Items) Association 36 O.S. § 2002, 2003 false statements Definition of the Insured State Specific Definitions (18 USC 1033, 1034) Duties of the Insured 36 O.S. § 105, 602, 1250.2, Proof of Loss 3. State Automobile Insurance 1250.6, 2003, 2004; 47 Notice of Claim Laws (4 Items) O.S. § 7-316, 324 Subrogation Unfair Claims Settlement Cancellation/Nonrenewal Cancellation and Nonrenewal Practices Act 36 O.S. § 941, 943, 3635.1; Provisions 47 O.S. § 7-316, 7-324 36 O.S. § 1250.2 - 1250.14 State Automobile Insurance 8. Automobile Insurance (10 Unfair Practices and Frauds Plans Items) 36 O.S. § 1201-1207 Policy document electronic 36 O.S. § 996.1 Personal Automobile and Business State Required Minimum delivery Automobile 36 O.S. § 123 Limits of Liability Liability 36 O.S. § 924.1, 941.2, Federal Regulation Fair Credit Medical Payments Reporting Act 3635.1, 3636; 47 O.S. § Physical Damage (Collision 7-324 (15 USC 1681– 1681d) and Other Than Federal Regulation Fraud and Uninsured/Underinsured Collision) Motorist false statements Who is an Insured? (18 USC 1033, 1034) 36 O.S. § 3636, 3637 Types of Automobiles Owned 4. Personal and Commercial 3. State Workers' Compensation Non-Owned Property Policies (7 Items) (11 Items) Hired 85A O.S. 2(9), 2(18)(b)(1) Personal Lines Temporary Substitute (2)(4)(7)&(11), 65(D)(1), 50(B), Dwelling and Contents (DP Garage Coverage Form, 45(A)(1), 47(C )(1)&(5), 45, 47 forms) including Garagekeepers Homeowners (HO forms) Insurance 4. Insurance Terms and Related Mobile Homes Concepts (3 Items) Inland Marine Personal Floaters Insurance Nationwide Definition Workers Compensation- Adjuster Loss Others 1935 Indemnity Flood Personal Watercraft 5. Policy Provisions and Contract 35 questions (plus 5 unscored Law (4 Items) Earthquake items) 1-hour time limit Duties of the Insured Cancellation and Nonrenewal Effective July 1, 2019 24 O K L A H O M A I N S U R A N C E D E P A R T M E N T

Provisions Insurance Commissioner Assignments Subrogation General Duties and Powers Suicide 36 O.S. § 302, 307, 307.1, Misstatement of Age 6. Workers' Compensation (9 309.2, 361, 907, 1209, Settlement Options Items) 1250.14, 1435.12, 1435.13, Fraud Workers' Compensation 1435.21, 1435.26; Reg. 365: Policy Exclusions Insurance 1-1-2, 1-1-3, 1-1-4, 1-1-5 Policy Riders Standard Policy Concepts Insurance Information and Waiver of Premium Work-Related vs. Non-Work- Privacy Protection Guaranteed Insurability Related Reg. 365: 35-1-12 Payor Benefit Coverages Life and Health Insurance Accidental Death and/or Guaranty Association Act Accidental Death and 36 O.S. § 2022-2025 Dismemberment Life Insurance and Annuities Accelerated Benefits 36 O.S. § 4008(A), 4034(G) Rights of Renewability Mutual Insurers Cancellable Life- Producer or CSR 36 O.S. § 2103 1940 Payment or Acceptance of 4. Life Products (25 Items) Commission Whole Life - Stock/Mutual 100 questions (plus 5 unscored 36 O.S. § 1111, 1435.14 Term items) Proof of Loss Universal Life 2-hour time limit 36 O.S. § 3629, 4805 Endowment Effective July 1, 2019 Standard Nonforfeiture Law Joint Life 36 O.S. § 4029, 4030 Survivorship

State Specific Definitions Annuities CONTENT OUTLINE 36 O.S. § 105, 602, 901.2, Fixed

1250.2, 1435.2, 2701.1 Equity State-Specific Portion Stock Insurers Variable Annuity

36 O.S. § 2102 Variable Life Unfair Claims Settlement 1. Licensing (6 Items) Group Life Practices Act Viatical Settlement Appointment Procedures 36 O.S. 1250.2 - 1250.17 36 O.S. § 1435.15 Unfair Practices and Frauds 5. Underwriting (20 Items) Change of Address 36 O.S. § 1201-1207 Completing the Application 36 O.S. § 1435.8(F) Rebating and Inducements Required Signatures Disciplinary Actions 36 O.S. § 1204(8) and Collecting the Initial Premium 36 O.S. § 1435.13, 1435.26 1204(10) and Issuing the Maintenance (including CE) Defamation Receipt 36 O.S. § 1435.23, 1435.29; 36 O.S. § 1204(3) Delivering the Policy 1435.36; Reg. 365: Twisting When Coverage Begins 25-3-1 36 O.S. § 1204(1) Insurable Interest Process Policy document electronic Medical Information and 36 O.S. § 1435.7, 1435.12 delivery Consumer Reports Purpose 36 O.S. § 123 Sales Practices 36 O.S. § 1435.1-1435.4 Federal Regulation Fair Credit Qualifications Reporting Act 6. Considerations in Replacing 36 O.S. § 401 - 406, 1435.7, (15 USC 1681– 1681d) Insurance (2 Items) 1435.24 Federal Regulation Fraud and State Replacement Types of Licensees false statements Requirements 36 O.S. § 1435.2, 1435.8- (18 USC 1033, 1034)

1435.10, 1435.12,

1435.20, 1435.31 General Portion

2. State Insurance Statutes, Accident & Health or Sickness- Rules, and Regulations (19 3. Provisions, Options, Producer or CSR Items) Exclusions, Riders, Clauses, 1941 And Rights (28 Items) Accelerated Benefits Reg. 365: 10-5-101 Policy Provisions and Options 100 questions (plus 5 unscored Capacity to Contract for Entire Contract items) Insurance - Minors Insuring Clause 2-hour time limit 36 O.S. § 3606(B) Free Look Effective July 1, 2019 Credit Life, Accident, and Consideration Clause Health Owner's Rights Reg: 365: 10-5-60 through Beneficiary Designations CONTENT OUTLINE 10-5-74 Primary and Contingent Domestic, Foreign, and Alien Revocable and Irrevocable State-Specific Portion Insurers Common Disaster 36 O.S. § 601 - 606.1 Premium Payment Examination of Books and Modes 1. Licensing (6 Items) Records Automatic Premium Loan Appointment Procedures 36 O.S. § 1435.13(E) Reinstatement 36 O.S. § 1435.15 Fair Credit Reporting Act Policy Loans, Withdrawals, Change of Address 36 O.S. § 950-959 Partial Surrenders 36 O.S. § 1435.8(F) Fraternal Benefit Society Nonforfeiture Options Disciplinary Actions 36 O.S. § 2701.1 Dividends and Dividend 36 O.S. § 1435.13, 1435.26 Fraud and False Statements Options Maintenance (including CE) 36 O.S. § 1204 Incontestability 36 O.S. § 1435.23, 1435.29; 25 O K L A H O M A I N S U R A N C E D E P A R T M E N T

1435.36; Reg. 365: 25-3-1 Stock Insurers Dismemberment Process 36 O.S. § 2102 Rights of Renewability 36 O.S. § 1435.7, 1435.12 Suitability Non-cancellable Purpose 36 O.S. § 4429; 365:10-5- Cancellable 36 O.S. § 1435.1-1435.4 48.3, Reg. 365:10-5-48.5 Guaranteed Renewable Qualifications Unfair Claims Settlement COBRA 36 O.S. § 401 - 406, 1435.7, Practices Act HIPAA 1435.24 36 O.S. 1250.2 - 1250.17 Types of Licensees Unfair Practices and Frauds 4. Underwriting (10 Items) 36 O.S. § 1435.2, 1435.8- 36 O.S. § 1201-1207 Completing the Application 1435.10, 1435.12, 1435.20, Rebating and Inducements Required Signatures 1435.31 36 O.S. § 1204(8) and 1204(10) 2. State Insurance Statutes, Defamation Rules, and Regulations (19 36 O.S. § 1204(3) Items) Twisting Capacity to Contract for 36 O.S. § 1204(1) Insurance - Minors Policy document electronic 36 O.S. § 3606(B) delivery Credit Life, Accident, and 36 O.S. § 123 Life, Accident & Health or Sickness Health Federal Regulation Fair Credit Combined Exam- Producer or Reg: 365: 10-5-60 through Reporting Act CSR 10-5-74 (15 USC 1681– 1681d) 1942 Domestic, Foreign, and Alien Federal Regulation Fraud and Insurers false statements 150 questions (plus 5 unscored 36 O.S. § 601 - 606.1 (18 USC 1033, 1034) items) Eligibility Requirements 2.-hour time limit 36 O.S. § 6058 General Portion Effective July 1, 2019 Examination of Books and

Records CONTENT OUTLINE 36 O.S. § 1435.13(E) 3. Provisions, Options,

Fair Credit Reporting Act Exclusions, Riders, Clauses, State-Specific Portion 36 O.S. § 950-959 And Right (32 Items)

Fraternal Benefit Society Mandatory Provisions 36 O.S. § 2701.1 Entire Contract 1. Licensing (9 Items) Fraud and False Statements Time Limit on Certain 36 O.S. § 1204 Defenses Appointment Procedures Insurance Commissioner Grace Period 36 O.S. § 1435.15 General Duties and Powers Reinstatement Change of Address 36 O.S. § 302, 307, 307.1, Notice of Claim 36 O.S. § 1435.8(F) 309.2, 361, 907, 1209, Claim Forms Disciplinary Actions 1250.14, 1435.12, 1435.13, Proof of Loss 36 O.S. § 1435.13, 1435.26 1435.21, 1435.26; Reg. 365: Time of Payment of Claims Maintenance (including CE) 1-1-2, 1-1-3, 1-1-4, 1-1-5 Payment of Claims 36 O.S. § 1435.23, 1435.29; Insurance Information and Legal Actions 1435.36; Reg. 365: 25-3-1 Privacy Protection Change of Beneficiary Process Reg. 365: 35-1-12 Continuation and Extension of 36 O.S. § 1435.7, 1435.12 Life and Health Insurance Benefits Purpose Guaranty Association Act Preexisting Conditions 36 O.S. § 1435.1-1435.4 36 O.S. § 2022-2025 Policy Provisions and Options Qualifications Mandated or Required Benefits Entire Contract 36 O.S. § 401 - 406, 1435.7, 36 O.S. § 6060, 6060.2- Insuring Clause 1435.24 6060.4, 6060.20, 6060.21, Free Look Types of Licensees 6060.8 Consideration Clause 36 O.S. § 1435.2, 1435.8- Mandated or Required Offers Owner's Rights 1435.10, 1435.12, 1435.20, 36 O.S. § 1162, 7003 Beneficiary Designations 1435.31 Marketing/Advertising Primary and Contingent 2. State Insurance Statutes, Practices Revocable and Irrevocable Rules, and Regulations (29 Reg. 365: 10-3-3, 10-3-31 Common Disaster Items) Medicare Supplement Premium Payment Reg. 365:10-5-125 Modes Accelerated Benefits Mutual Insurers Automatic Premium Loan Reg. 365: 10-5-101 36 O.S. § 2103 Reinstatement Capacity to Contract for Other Requirements Nonforfeiture Options Insurance - Minors 36 O.S. § 6519 Misstatement of Age 36 O.S. § 3606(B) Payment or Acceptance of Fraud Credit Life, Accident, and Commission Other Provisions and Clauses Health 36 O.S. § 1111, 1435.14 Probationary Period Reg: 365: 10-5-60 through Proof of Loss Elimination Period 10-5-74 36 O.S. § 3629, 4805 Coinsurance Domestic, Foreign, and Alien Small Employer Health Deductibles Insurers Insurance Copayment 36 O.S. § 601- 606.1 36 O.S. § 6512, 6513, 6515, Policy Exclusions Eligibility Requirements 6519, 6527 Policy Riders 36 O.S. § 6058 State Specific Definitions Waiver of Premium Examination of Books and 36 O.S. § 105, 602, 901.2, Accidental Death and/or Records 1250.2, 1435.2, 2701.1 Accidental Death and 36 O.S. § 1435.13(E) 26 O K L A H O M A I N S U R A N C E D E P A R T M E N T

Fair Credit Reporting Act General Portion Equity 36 O.S. § 950-959 Variable Annuity Fraternal Benefit Society Variable Life 36 O.S. § 2701.1 3. Provisions, Options, Group Life Fraud and False Statements Exclusions, Riders, Clauses, Viatical Settlement 36 O.S. § 1204 and Rights (42 Items) Insurance Commissioner Mandatory Provisions 5. Underwriting (13 Items) General Duties and Powers Entire Contract Completing the Application 36 O.S. § 302, 307, 307.1, Time Limit on Certain Required Signatures 309.2, 361, 907, 1209, Defenses Collecting the Initial Premium 1250.14, 1435.12, 1435.13, Grace Period and Issuing the Receipt 1435.21, 1435.26; Reg. 365: Notice of Claim Delivering the Policy 1-1-2, 1-1-3, 1-1-4, 1-1-5 Claim Forms When Coverage Begins Insurance Information and Proof of Loss Insurable Interest Privacy Protection Time of Payment of Claims Medical Information and Reg. 365: 35-1-12 Payment of Claims Consumer Reports Life and Health Insurance Legal Actions Sales Practices Guaranty Association Act Change of Beneficiary 36 O.S. § 2022-2025 Continuation and Extension of 6. Considerations in Replacing Life Insurance and Annuities Benefits Insurance (2 Items) 36 O.S. § 4008(A), 4034(G) Preexisting Conditions State Replacement Mandated or Required Benefits Policy Provisions and Options Requirements 36 O.S. § 6060, 6060.2- Entire Contract 6060.4, 6060.20, 6060.21, Insuring Clause 7. Health Providers and Products 6060.8 Free Look (15 Items) Mandated or Required Offers Consideration Clause Limited Benefit Plans 36 O.S. § 1162, 7003 Owner's Rights Specified Disease (cancer, Marketing/Advertising Beneficiary Designations heart) Practices Primary and Contingent Hospital Confinement Reg. 365: 10-3-3, 10-3-31 Revocable and Irrevocable Indemnity Medicare Supplement Common Disaster Major Medical Reg. 365:10-5-125 Premium Payment HMOs Mutual Insurers Modes PPOs 36 O.S. § 2103 Automatic Premium Loan MEWAs Other Requirements Reinstatement Group Health Plans 36 O.S. § 6519 Policy Loans, Withdrawals, Credit Disability Policy Payment or Acceptance of Partial Surrenders Disability Income Commission Nonforfeiture Options Dental 36 O.S. § 1111, 1435.14 Dividends and Dividend Proof of Loss Options 8. Medicare (5 Items) 36 O.S. § 3629, 4805 Incontestability Medicare Advantage (Part C) Small Employer Health Assignments Part D Insurance Suicide Medicare Supplement Plans 36 O.S. § 6512, 6513, 6515, Misstatement of Age 6519, 6527 Settlement Options 9. Long-Term Care (LTC) Policies Standard Nonforfeiture Law Fraud (5 Items) 36 O.S. § 4029, 4030 Other Provisions and Clauses State Specific Definitions Probationary Period Deductibility of Premiums for 36 O.S. § 105, 602, 901.2, Elimination Period LTC Insurance for State 1250.2, 1435.2, 2701.1 Coinsurance Income Tax Purposes Stock Insurers Deductibles Renewal Features 36 O.S. § 2102 Copayment Sales Requirements Suitability Policy Exclusions Minimum Standards 36 O.S. § 4429; 365:10-5- Policy Riders Coverage Selections 48.3, Reg. 365:10-5-48.5 Waiver of Premium Suitability Unfair Claims Settlement Guaranteed Insurability Practices Act Payor Benefit

36 O.S. 1250.2 - 1250.17 Accidental Death and/or Property and Casualty- Personal Unfair Practices and Frauds Accidental Death and Lines Only- Producer or CSR 36 O.S. § 1201-1207 Dismemberment 1943 Rebating and Inducements Accelerated Benefits

36 O.S. § 1204(8) and Rights of Renewability 1204(10) Non-cancellable 100 questions (plus 5 unscored Defamation Cancellable items) 36 O.S. § 1204(3) Guaranteed Renewable 2-hour time limit Twisting COBRA Effective July 1, 2019 36 O.S. § 1204(1) HIPAA Policy document electronic CONTENT OUTLINE delivery 4. Life Products (30 Items) 36 O.S. § 123 Whole Life - Stock/Mutual State-Specific Portion Federal Regulation Fair Credit Term Reporting Act Universal Life (15 USC 1681– 1681d) Endowment 1. Licensing (5 Items) Federal Regulation Fraud and Joint Life Appointment Procedures false statements Survivorship 36 O.S. § 1435.15 (18 USC 1033, 1034) Annuities Change of Address

Fixed 36 O.S. § 1435.8(F) 27 O K L A H O M A I N S U R A N C E D E P A R T M E N T

Disciplinary Actions Twisting Mysterious Disappearance 36 O.S. § 1435.13, 1435.26 36 O.S. § 1204(1) Representations Maintenance (including CE) Policy document electronic Underwriting 36 O.S. § 1435.23, 1435.29; delivery General Concepts 1435.36; Reg. 365: 25-3-1 36 O.S. § 123 Primary and Excess Coverage Process Federal Regulation Fair Credit Contribution by equal shares 36 O.S. § 1435.7, 1435.12 Reporting Act Purpose (15 USC 1681– 1681d) 6. Property Policy Provisions and 36 O.S. § 1435.1-1435.4 Federal Regulation Fraud and Contract Law (15 Items) Qualifications false statements Declarations 36 O.S. § 401 - 406, 1435.7, (18 USC 1033, 1034) Insuring Agreement 1435.24 Conditions Types of Licensees 3. State Automobile Insurance Exclusions 36 O.S. § 1435.2, 1435.8- Laws (10 Items) Definition of the Insured 1435.10, 1435.12, 1435.20, Cancellation/Nonrenewal Duties of the Insured 1435.31, 6712(12) 36 O.S. § 940, 941, 943, Obligations of the Insurer 1241.2, 3635.1; 47 O.S. § 7- Mortgagee Rights 2. State Insurance Statutes, 316, 7-324; Reg. 365: 15-1- Proof of Loss Rules, and Regulations (10 14 Notice of Claim Items) State Automobile Insurance Appraisal Binders Plans Other Insurance Provisions 36 O.S. § 3622 36 O.S. § 996.1 Assignment Cancellation and Nonrenewal State Required Minimum Subrogation 36 O.S. § 940, 943, 1241.2, Limits of Liability Arbitration 3622, 3639, 3639.1; Reg. 36 O.S. § 924.1, 941.2, Elements of a Contract 365: 15-1-14 3635.1, 3636; 47 O.S. § 7- Warranties, Representations, Domestic, Foreign, and Alien 324 and Concealment Insurers Uninsured/Underinsured Binders 36 O.S. § 601 - 606.1 Motorist Endorsements Examination of Books and 36 O.S. § 3636, 3637 Cancellation and Nonrenewal Records Provisions 36 O.S. § 1435.13(E) General Portion Fair Credit Reporting Act 7. Personal Casualty Policies and

36 O.S. § 950-959 Related Terms (10 Items) Fraud and False Statements 4. Personal Policies (15 Items) Personal Automobile 36 O.S. § 1204 Personal Lines Liability Inducements Dwelling and Contents (DP Medical Payments 36 O.S. § 1204(10) forms) Physical Damage (Collision and Insurance Commissioner Personal Liability Other Than Collision) General Duties and Powers Homeowners (HO forms) Uninsured/Underinsured 36 O.S. § 302, 307, 307.1, Mobile Homes Motorist 309.2, 361, 907, 1209, Inland Marine Who is an Insured? 1250.14, 1435.12, 1435.13, Personal Floaters Types of Auto 1435.21, 1435.26; Nationwide Definition Owned Reg. 365: 1-1-2, 1-1-3, 1-1-4, Others Temporary Substitute 1-1-5 Flood Umbrella/Excess Liability Insurance Information and Personal Watercraft Privacy Protection 8. Casualty Insurance Terms and Earthquake Reg. 365: 35-1-12 Related Concepts (10 Items) Mutual Insurers 5. Property Insurance Terms and Risk 36 O.S. § 2103 Related Concepts (15 Items) Hazard Payment or Acceptance of Indemnity Commission Insurance Insurable Interest Insurable Interest 36 O.S. § 1111, 1435.14 Actual Cash Value (ACV) Proof of Loss Risk Hazard Negligence 36 O.S. § 3629, 4805 Liability Property and Casualty Peril Loss Accident Insurance Guaranty Occurrence Association Direct Indirect Binders 36 O.S. § 1109, 2002, 2003 Warranties State Specific Definitions Proximate Cause Deductible Representations 36 O.S. § 105, 602, 901.2, Concealment 1250.2, 1435.2, 2701.1 Indemnity Actual Cash Value (ACV) Bodily Injury Liability Stock Insurers Property Damage Liability 36 O.S. § 2102 Replacement Cost Limits of Liability Personal Injury Liability Surplus Lines Limits of Liability 36 O.S. § 1106, 1115 Coinsurance/Insurance to Value Insured Contract Unfair Claims Settlement Certificate of Insurance Practices Act Pair and Set Clause Additional Coverages Underwriting 36 O.S. 1250.2 - 1250.14 General Concepts Unfair Practices and Frauds Accident Occurrence 36 O.S. § 1201-1207 9. Casualty Policy Provisions and Vacancy and Unoccupancy Rebating and Inducements Contract Law (10 items) 36 O.S. § 1204(8) and Right of Salvage Declarations 1204(10) Burglary Insuring Agreement Defamation Robbery Conditions 36 O.S. § 1204(3) Theft Exclusions 28 O K L A H O M A I N S U R A N C E D E P A R T M E N T

Definition of the Insured Domestic, Foreign, and Alien 7-324 Duties of the Insured Insurers Uninsured/Underinsured Duties of the Insured after a 36 O.S. § 601 - 606.1 Motorist Loss Examination of Books and 36 O.S. § 3636, 3637 Cancellation and Nonrenewal Records 4. State Workers' Provisions 36 O.S. § 1435.13(E) Compensation (5 Items) Proof of Loss Fair Credit Reporting Act 85A O.S. 2(18), 65(D)(1), Notice of Claim 36 O.S. § 950-959 50(B), 2(18)(b)(7) Other Insurance Provisions Fraud and False Statements Subrogation 36 O.S. § 1204 General Portion Claims Made Form Inducements Salvage 36 O.S. § 1204(10) Limitations Insurance Commissioner 5. Personal Policies (8 items) Elements of a Contract General Duties and Personal Lines Obligations of the Insurer Powers Dwelling and Contents (DP Endorsements 36 O.S. § 302, 307, 307.1, forms) 309.2, 361, 907, 1209, Personal Liability 1250.14, 1435.12, 1435.13, Homeowners (HO forms) 1435.21, 1435.26; Reg. 365: Mobile Homes Property and Casualty-Combined 1-1-2, 1-1-3, 1-1-4, 1-1-5 Inland Marine Exam- Producer or CSR Insurance Information and Personal Floaters 1944 Privacy Protection Nationwide Definition Reg. 365: 35-1-12 Others 150 questions (plus 5 unscored Mutual Insurers Flood items) 36 O.S. § 2103 Personal Watercraft 2.5-hour time limit Payment or Acceptance of Earthquake Effective July 1, 2019 Commission 36 O.S. § 1111, 1435.14 6. Commercial Property Policies

Proof of Loss (15 items)

36 O.S. § 3629, 4805 CONTENT OUTLINE Commercial Lines Property and Casualty Commercial Property Insurance Guaranty State-Specific Portion Commercial Building and Association Personal Property Form 36 O.S. § 1109, 2002, 2003 Causes of Loss Forms 1. Licensing (7 Items) State Specific Definitions Business Income 36 O.S. § 105, 602, 901.2, Appointment Procedures Extra Expense 1250.2, 1435.2, 2701.1 Commercial Package Policy 36 O.S. § 1435.15 Stock Insurers Change of Address (CPP) 36 O.S. § 2102 Equipment Breakdown 36 O.S. § 1435.8(F) Surplus Lines Disciplinary Actions Coverage Form 36 O.S. § 1106, 1115 Businessowners Policy (BOP) 36 O.S. § 1435.13, 1435.26 Unfair Claims Settlement Maintenance (including CE) Bonds Practices Act Crime Bonds 36 O.S. § 1435.23, 1435.29; 36 O.S. 1250.2 - 1250.14 1435.36; Reg. 365: 25- Fidelity Unfair Practices and Frauds Crime 3-1 36 O.S. § 1201-1207 Process Inland Marine Rebating and Inducements Commercial Floaters 36 O.S. § 1435.7, 1435.12 36 O.S. § 1204(8) and Purpose Nationwide Definition 1204(10) Motor Truck Cargo 36 O.S. § 1435.1-1435.4 Defamation Qualifications Others 36 O.S. § 1204(3) Flood 36 O.S. § 401 - 406, 1435.7, Twisting 1435.24 Earthquake 36 O.S. § 1204(1) Burglary and Crime Coverage Types of Licensees Policy document electronic 36 O.S. § 1435.2, 1435.8- delivery 7. Property Insurance Terms and 1435.10, 1435.12, 36 O.S. § 123 Related Concepts (20 items) 1435.20, 1435.31, Federal Regulation Fair Credit Insurance 6712(12) Reporting Act Insurable Interest Policy document electronic (15 USC 1681– 1681d) Risk delivery Federal Regulation Fraud and Hazard 36 O.S. § 123 false statements Peril Federal Regulation Fair Credit (18 USC 1033, 1034) Reporting Act Loss (15 USC 1681– 1681d) 3. State Automobile Insurance Direct Federal Regulation Fraud and Laws (10 Items) Indirect false statements Proximate Cause Cancellation/Nonrenewal (18 USC 1033, 1034) Deductible 36 O.S. § 940, 941, 943, Indemnity 2. State Insurance Statutes, 1241.2, 3635.1; 47 O.S. Actual Cash Value (ACV) Rules, and Regulations (16 § 7-316, 7-324; Reg. Replacement Cost Items) 365: 15-1-14 Limits of Liability State Automobile Insurance Coinsurance/Insurance to Binders Plans 36 O.S. § 3622 Value 36 O.S. § 996.1 Pair and Set Clause Cancellation and Nonrenewal State Required Minimum 36 O.S. § 940, 943, 1241.2, Additional Coverages Limits of Liability Accident 3622, 3639, 3639.1; 36 O.S. § 924.1, 941.2, Reg. 365: 15-1-14 Occurrence 3635.1, 3636; 47 O.S. § Vacancy and Unoccupancy 29 O K L A H O M A I N S U R A N C E D E P A R T M E N T

Right of Salvage Liability Burglary Medical Payments Casualty-Producer or CSR Robbery Physical Damage 1945 Theft Uninsured/Underinsured Mysterious Disappearance Motorist 75 questions (plus 5 unscored Representations Who is an Insured? items) Underwriting Types of Autos 2-hour time limit General Concepts Owned Effective July 1, 2019 Primary and Excess Coverage Non-owned Contribution by equal shares Hired Temporary Substitute CONTENT OUTLINE 8. Property Policy Provisions and Garage Coverage Form, Contract Law (15 items) including Garagekeepers State-Specific Portion Declarations Insurance Insuring Agreement Workers' Compensation 1. Licensing (3 Items) Conditions Insurance Exclusions Standard Policy Concepts Appointment Procedures Definition of the Insured Work-Related vs. Non-Work- 36 O.S. § 1435.15 Duties of the Insured Related Change of Address Obligations of the Insurer Other States' Insurance 36 O.S. § 1435.8(F) Mortgagee Rights Surety Bonds Disciplinary Actions Proof of Loss Professional Liability 36 O.S. § 1435.13, 1435.26 Notice of Claim Errors and Omissions Maintenance (including CE) Appraisal Directors and Officers 36 O.S. § 1435.23, 1435.29; Other Insurance Provisions Umbrella/Excess Liability 1435.36; Reg. 365: 25-3-1 Assignment Process Subrogation 11. Casualty Insurance Terms and 36 O.S. § 1435.7, 1435.12 Arbitration Related Concepts (15 items) Purpose Elements of a Contract Risk 36 O.S. § 1435.1-1435.4 Warranties, Representations, Hazard Qualifications and Concealment Indemnity 36 O.S. § 401 - 406, 1435.7, Binders Insurable Interest 1435.24 Endorsements Actual Cash Value (ACV) Types of Licensees Cancellation and Nonrenewal Negligence 36 O.S. § 1435.2, 1435.8- Provisions Liability 1435.10, 1435.12, 1435.20, Accident 1435.31 9. Personal Casualty Policies and Occurrence Related Terms (10 items) Binders 2. State Insurance Statutes, Rules, and Regulations (11 Personal Automobile Warranties Items) Liability Representations Medical Payments Concealment Binders Physical Damage (Collision and Bodily Injury Liability 36 O.S. § 3622 Other Than Collision) Property Damage Liability Cancellation and Nonrenewal Uninsured/Underinsured Personal Injury Liability 36 O.S. § 940, 943, 1241.2, Motorist Limits of Liability 3622, 3639, 3639.1; Reg. Who is an Insured? Insured Contract 365: 15-1-14 Types of Auto Certificate of Insurance Domestic, Foreign, and Alien Owned Underwriting Insurers Temporary Substitute General Concepts 36 O.S. § 601 - 606.1 Umbrella/Excess Liability Examination of Books and 12. Casualty Policy Provisions and Records 10. Commercial Casualty Policies, Contract Law (9 items) 36 O.S. § 1435.13(E) Bonds and Related Terms (20 Declarations Fair Credit Reporting Act items) Insuring Agreement 36 O.S. § 950-959 Commercial General Liability Conditions Fraud and False Statements Basic Hazards Exclusions 36 O.S. § 1204 Premises and Operations Definition of the Insured Inducements Products and Completed Duties of the Insured 36 O.S. § 1204(10) Operations Duties of the Insured after a Insurance Commissioner Independent Contractors Loss General Duties and Powers Contractual Cancellation and Nonrenewal 36 O.S. § 302, 307, Commercial General Liability Provisions 307.1,309.2, 361, 907, 1209, Coverage Forms Proof of Loss 1250.14, 1435.12, 1435.13, Coverage A: Bodily Injury and Notice of Claim 1435.21, 1435.26; Reg. 365: Property Damage Other Insurance Provisions 1-1-2, 1-1-3, 1-1-4, 1-1-5 Liability Subrogation Insurance Information and Occurrence Claims Made Form Privacy Protection Coverage B: Personal Injury Salvage Reg. 365: 35-1-12 and Advertising Injury Limitations Mutual Insurers Coverage C: Medical Payments Elements of a Contract 36 O.S. § 2103 Who is an Insured? Obligations of the Insurer Payment or Acceptance of Limits Endorsements Commission Definitions 36 O.S. § 1111, 1435.14 Owners and Contractors Proof of Loss Protective Liability 36 O.S. § 3629, 4805 Business (Commercial) Property and Casualty Automobile Insurance Guaranty 30 O K L A H O M A I N S U R A N C E D E P A R T M E N T

Association Products and Completed 36 O.S. § 401 - 406, 1435.7, 36 O.S. § 1109, 2002, 2003 Operations 1435.24 State Specific Definitions Independent Contractors Types of Licensees 36 O.S. § 105, 602, 901.2, Contractual 36 O.S. § 1435.2, 1435.8- 1250.2, 1435.2, 2701.1 Commercial General Liability 1435.10, 1435.12, 1435.20, Stock Insurers Coverage Forms 1435.31, 6712(12) 36 O.S. § 2102 Coverage A: Bodily Injury and Unfair Claims Settlement Property Damage Liability 2. State Insurance Statutes, Practices Act Occurrence Rules, and Regulations (13 36 O.S. 1250.2 - 1250.14 Coverage B: Personal Injury Items) Unfair Practices and Frauds and Advertising Injury Binders 36 O.S. § 1201-1207 Coverage C: Medical Payments 36 O.S. § 3622 Rebating and Inducements Who is an Insured? Cancellation and Nonrenewal 36 O.S. § 1204(8) and Limits 36 O.S. § 940, 943, 1241.2, 1204(10) Definitions 3622, 3639, 3639.1; Reg. Defamation Owners and Contractors 365: 15-1-14 36 O.S. § 1204(3) Protective Liability Domestic, Foreign, and Alien Twisting Business (Commercial) Insurers 36 O.S. § 1204(1) Automobile 36 O.S. § 601 - 606.1 Policy document electronic Liability Examination of Books and delivery Medical Payments Records 36 O.S. § 123 Physical Damage 36 O.S. § 1435.13(E) Federal Regulation Fair Credit Uninsured/Underinsured Fair Credit Reporting Act Reporting Act Motorist 36 O.S. § 950-959 (15 USC 1681– 1681d) Who is an Insured? Fraud and False Statements Federal Regulation Fraud and Types of Autos 36 O.S. § 1204 false statements Owned Inducements (18 USC 1033, 1034) Non-owned 36 O.S. § 1204(10) Hired Insurance Commissioner 3. State Automobile Insurance Temporary Substitute General Duties and Powers Laws (3 Items) Garage Coverage Form, 36 O.S. § 302, 307, 307.1, Cancellation/Nonrenewal including Garagekeepers 309.2, 361, 907, 1209, 36 O.S. § 940, 941, 943, Insurance 1250.14, 1435.12, 1435.13, 1241.2, 3635.1; 47 O.S. § 7- Workers' Compensation 1435.21, 1435.26; Reg. 365: 316, 7-324; Reg. 365: 15-1- Insurance 1-1-2, 1-1-3, 1-1-4, 1-1-5 14 Standard Policy Concepts Insurance Information and State Automobile Insurance Work-Related vs. Non-Work- Privacy Protection Plans Related Reg. 365: 35-1-12 36 O.S. § 996.1 Other States' Insurance Mutual Insurers State Required Minimum Surety Bonds 36 O.S. § 2103 Limits of Liability Professional Liability Payment or Acceptance of 36 O.S. § 924.1, 941.2, Errors and Omissions Commission 3635.1, 3636; 47 O.S. § 7- Directors and Officers 36 O.S. § 1111, 1435.14 324 Umbrella/Excess Liability Proof of Loss Uninsured/Underinsured Employment Practices Liability 36 O.S. § 3629, 4805 Motorist Insurance (EPLI) Property and Casualty 36 O.S. § 3636, 3637 Insurance Guaranty Association 4. State Workers' Compensation Property- Producer or CSR 36 O.S. § 1109, 2002, 2003 (2 Items) 1946 State Specific Definitions

85A O.S. 2(18), 65(D)(1), 36 O.S. § 105, 602, 901.2, 50(B), 2(18)(b)(7) 75 questions (plus 5 unscored 1250.2, 1435.2, 2701.1 items) Stock Insurers General Portion 2-hour time limit 36 O.S. § 2102 Effective July 1, 2019 Surplus Lines 36 O.S. § 1106, 1115 5. Personal Casualty Policies and CONTENT OUTLINE Unfair Claims Settlement Related Terms (6 items) Practices Act Personal Automobile State-Specific Portion 36 O.S. 1250.2 - 1250.14 Liability Unfair Practices and Frauds Medical Payments 36 O.S. § 1201-1207 Physical Damage (Collision and 1. Licensing (6 Items) Rebating and Inducements 36 O.S. § 1204(8) and Other Than Collision) Appointment Procedures 1204(10) Uninsured/Underinsured 36 O.S. § 1435.15 Defamation Motorist Change of Address 36 O.S. § 1204(3) Who is an Insured? 36 O.S. § 1435.8(F) Twisting Types of Auto Disciplinary Actions 36 O.S. § 1204(1) Owned 36 O.S. § 1435.13, 1435.26 Policy document electronic Temporary Substitute Maintenance (including CE) delivery Umbrella/Excess Liability 36 O.S. § 1435.23, 1435.29; 36 O.S. § 123 1435.36; Reg. 365: 25-3-1 Federal Regulation Fair Credit 6. Commercial Casualty Policies, Process Reporting Act Bonds, and Related Terms (30 36 O.S. § 1435.7, 1435.12 (15 USC 1681– 1681d) items) Purpose Federal Regulation Fraud and Commercial General Liability 36 O.S. § 1435.1-1435.4 false statements Basic Hazards Qualifications (18 USC 1033, 1034) Premises and Operations 31 O K L A H O M A I N S U R A N C E D E P A R T M E N T

General Portion

3. Personal Policies (7 items) Personal Lines Dwelling and Contents (DP forms) Personal Liability Homeowners (HO forms) Mobile Homes Inland Marine Personal Floaters Nationwide Definition Others Flood Personal Watercraft Earthquake

4. Commercial Property Policies (15 items) Commercial Lines Commercial Property Commercial Building and Personal Property Form Causes of Loss Forms Business Income Extra Expense Commercial Package Policy (CPP) Equipment Breakdown Coverage Form Businessowners Policy (BOP) Crime Bonds Fidelity Crime Inland Marine Commercial Floaters Nationwide Definition Motor Truck Cargo Others Flood Earthquake Burglary and Crime Coverage

5. Property Insurance Terms and Related Concepts (20 items) Insurance Insurable Interest Risk Hazard Peril Loss Direct Indirect Proximate Cause Deductible Indemnity Actual Cash Value (ACV) Replacement Cost Limits of Liability Coinsurance/Insurance to Value Pair and Set Clause Additional Coverages Accident

32

Exam Registration Form Oklahoma Insurance Examinations To conveniently register online, please go to www.prometric.com/Oklahoma/insurance.

Print or type clearly and neatly. Incomplete or illegible forms will not be processed. Last Name First Name Middle Name

Residence Address (Your address of legal residence is required)

City State ZIP Code Daytime Phone Number (including area code) ( ) Employer (insurance company, if known) Evening Phone Number (including area code) ( )

E-mail address (applications without an email address may experience delays) Fax Number (including area code) ( )

Exam Title Exam Fee Total Bail Bondsman Exam: Oklahoma Bail Bondsman – Exam 1917 $100 $ Producer/CSR Exams: OK Life/Accident and Health or Sickness – Exam 1942 $41 $ OK Accident and Health or Sickness – Exam 1941 $41 $ OK Life – Exam 1940 $41 $ OK Property & Casualty – Exam 1944 $41 $ OK Property & Casualty Personal Lines Only – Exam 1943 $41 $ OK Casualty - Exam 1945 $41 $ OK Property - Exam 1946 $41 $ OK Title – Exam 1911 $41 $ OK Aircraft Title – Exam 1916 $41 $ Adjuster Exams: OK Property and Casualty - – Exam 1930 $20 $ OK Casualty - Exam 1931 $20 $ OK Crop and Hail – Exam 1932 $20 $ OK Property - Exam 1934 $20 $ OK Workers Compensation – Exam 1935 $20 $ Total Fee $

Registration fees are not refundable. Fees may be paid by MasterCard , Visa or American Express. Personal checks and cash are not accepted. To pay by credit card (when registering by mail or fax), please complete the Credit Card Payment Form on the next page and fax to 800.347.9242, or send this completed form along with the appropriate fee to: Prometric ATTN: OK Insurance Exam Registration 7941 Corporate Drive Nottingham, MD 21236

33

Credit Card Payment Form

Print or type clearly and neatly. Incomplete or illegible forms will not be processed.

Card Type (Check One) MasterCard Visa American Express

Card Number Expiration Date

Amount

$ .

Name of Cardholder (Print)

Signature of Cardholder

34