IRISH EXAMINER | 29.01.2016 US Business in Ireland Recruitment Signals Clear Benefits of US-Irish Links Research Focus

Friday, January 29, 2016 US Business in Ireland 2016

A special report on the outlook for business in Munster US Business in Ireland

CONTENTS

Mutual friendship

Kevin O’Malley, the US Ambassador to Ireland, explains how the unique US-Irish relationship is delivering equal benefits for both parties. — pages, 10, 11

Joe Tucci, president of EMC, visiting the Ballincollig plant in 2013, when he praised the EMC employees in Ireland and recognised their contribution to EMC’s global vision. Photo: John Sheehan Photography

Highly skilled roles to fill Steady growth in South-West Cork hurling star Brian Corcoran is playing a AS the incoming president of the highest jobs growth outside of Dub- lead role in Regeneron, a American Chamber, Bob Savage, Bob Savage lin last year, up 17%, and bodes well pharma firm recruiting to vice president and managing direc- for further future expansion. fill hundreds of highly tor EMC Ireland, sees the position as “Looking across the South West, skilled jobs in Limerick. American Chamber of Commerce Ireland, an important honour, and one not president and Cork in particular, the variety — page 30 taken for granted. of new investments and the expan- “It is an extremely big honour not sion of existing profiles across a just for me, but also for EMC. The Interview: John Daly broad range — not just in technol- chamber has been a very powerful ogy, but also in financial, pharma and effective organisation for many and biopharma, has made this a years for all of us in US FDI. And of “This level of investment takes great year.” course, the ‘E’ in EMC stands for the some looking after, added to in other Mr Savage also cites the presence late Dick Egan, who became the US areas such as creating a support net- of UCC, CIT, and the prospect of its Ambassador after his time with the work, providing access to Govern- merger with the Institute of Tech- company, and maintaining those ment, research and development, in- nology Tralee creating a new and vi- links to that office is another im- novation, and increasing work brant university as additional fac- portant aspect of the American around harnessing the right kind of tors underpinning future growth: Chamber’s activities,” he says. talent. During my presidency, I “The spine is being built to continue Mr Egan, who founded EMC with would hope to extend some of that this investment and with the digital his college friend Roger Marino in great work through more partner- transformation that is going on 1979, retired as Chairman Emeritus ships and networking with bodies right now which is changing the in 2001 to accept an appointment by like the IDA and Enterprise Ireland way we do business with the cloud, Cultural focus President George W Bush to serve as and making sure we are complimen- social, mobile, big data and the In- the US Ambassador to Ireland. tary to one another.” ternet of Things — affecting every- on people “The chamber has long been in- With 5,300 people employed in Ire- body in the way we do our business volved in tremendous work focused land by EMC and Dell, the planned — I think Cork and the South West on innovation, research and devel- €59bn acquisition announced in Oc- region in general is very well posi- Barbara D’Ovidio tells opment, and attracting top class tal- tober will make it the biggest ever tioned to take advantage of that.” how Voxpro ensures its ent into the country to continually EMC Ireland’s Bob Savage says it is a big tech deal. Dell employs approxi- As a graduate of CIT, Mr Savage staff feel they are highly move up and forward,” he added. honour to be named as president of the mately 2,300 in Ireland, between its admits to a particular gratification valued members of the Mr Savage is one of a number of American Chamber in Ireland. European financial services head- in EMC’s development of a masters company’s growth plan Chamber members appointed this quarters in Dublin, a multilingual in cloud computing along with the — page 32 month to lead a task force advising communities, with the aim of devel- EMEA business and technology Institute that is now delivered re- the Government on regional job cre- oping more innovative companies centre in Cork, and an EMEA sol- motely around the world, and has ation. He will chair the South-West and, ultimately, more sustainable utions centre in Limerick providing been acknowledged by Forbes as the region and is joined by two former jobs at a regional level. server and storage support. key cloud degree globally. Contacts American Chamber presidents — “Another great honour over the EMC has 3,000 staff, almost all of “We are tremendously proud of Eamonn Sinnott (Mid-East) and past five years has been my time on which are based at its centre of ex- that, and, in real terms, what that Editorial: Gerry Kilcommons (West), as well the board of Enterprise Ireland, and cellence in Cork, where functions has done for us is provide a platform Joe Dermody as current board member Barry now I am very much focused on the include marketing, customer ser- where our talent can constantly up- [email protected] O’Sullivan (Mid-West). South West region where I chair the vices and international finance. grade their skills. If you are moving tel: 021 4802313 The Government has earmarked implementation group of the Action “The complimentary nature of and transforming at a tremendous up to €40m for local job creation, Plan for Jobs.” both organisations makes this a pace, like cloud is doing, you must Advertising: which will facilitate the key priority With more than 700 US companies very exciting prospect, and some- invest and prepare for the future by of more new companies being located in Ireland, providing over thing very much to look forward to making sure that you collaborate Aidan Forde started up and scaled. It will also en- 140,000 jobs, the American in the future,” he says. with universities like UCC and CIT [email protected] tel: 021 4802118 courage greater collaboration be- Chamber’s brief is as varied as it is As the recovery continues to to provide the programmes to trans- tween the research and business all-encompassing. gather pace, Cork accounted for the form those skills.”

2 IRISH EXAMINER | 29.01.2016 US Business in Ireland Recruitment signals clear benefits of US-Irish links Research focus

American Chamber of Commerce Ireland

Report Des O’Sullivan

AFTER a phenomenal year in the US-Ireland business relationship in 2015 we need to future proof Ireland against global competition. The way to do this according to the American Chamber of Commerce in Ireland is to double our spending on research, development and innovation to 3% of GDP. The path to future success in foreign direct investment (FDI) lies in research, development, and innovation (RDI). Bringing successful new ideas to fruition should continue to secure further positive in- Janina Zambrzycka, winner of the Niall Condon Pfizer Process creases in US FDI here. Safety Award, with Niall J Condon, Pfizer VPfor BioPharmaceutical Recruitment drives at Manufacturing Operations, visiting Cork Institute of Technology; companies like Apple, Pfizer is one of many US-owned companies with plans to recruit Pfizer, and ABEC in Cork and Regeneron and Meco in new staff in Ireland this year. Picture: Darragh Kane Limerick show how growth in US companies is deliver- term RDI is fundamental to oped by the American ing benefits to Munster. continued growth in the Chamber and the Royal Many indigenous Irish com- Irish economy. Irish Academy the awards panies have learned from ‘Ireland’s Innovation acclaim exemplary ideas US corporations based here Pathway’ is a strategy paper originating in Ireland which and developed overseas launched by the American have made a social and markets. Chamber in 2015. It under- economic impact. Jobs are being delivered lines the need to reassess This is a country which throughout Ireland through Ireland’s proposition for fosters and celebrates inno- FDI. In the south of the FDI. vation. Many of the inno- country there has been a The paper argues vations that emanate from range of new companies strongly that achieving a Ireland, and have an impact opening up such as Mal- global leadership position in on a global scale, come from warebytes in Cork and Uber, RDI will proof the Irish the community of US FDI. which has just opened its economy against global The impact is seen across first centre outside the US in competition for investment. the full spectrum of indus- Limerick. This will ulti- Ireland must double RDI in- try. Irish designed computer mately create 300 jobs. vestment to 3% of GDP. Im- chips and software pro- The growth of companies plementing this strategy grammes are powering sys- long located in Ireland is should, by 2025, support tems worldwide. Irish de- equally encouraging. Apple, further positive increases in vices are improving and which will expand its cam- US FDI over the period. saving lives worldwide. pus in Cork and add 1,000 FDI in Ireland has pro- ‘Created in Ireland’ is now new jobs, is an outstanding vided stability for the econ- synonymous with quality example. Bausch and Lomb omy. The innovation paper innovation in sectors like will invest €75million in suggests that Ireland can online media, data, clean Waterford and add 125 new win increased investment technology, and many more. jobs, Regeneron in Limerick by focusing on excellence, Awards are presented in a are delivering plans to bring innovation, and sustaining number of categories. These total investment to $350m investment certainty. include the Irish operations which will add 500 jobs by It recommends that com- of a US company; an Irish 2017. The long list of expan- plexity in the current RDI small or medium enterprise ding companies includes system be removed; that with links to a US company; Dell, Pfizer, GE Healthcare, ease of access to RDI system and an Irish higher edu- and Northern Trust. is provided by ensuring en- cation or research institute Many Irish companies terprise agencies are client working with US firms. benefit from the innovation centric; that RDI centres are The World of Talent Cam- of US companies here. One internationally ranked in paign — a joint American of the most impressive terms of their scale, scien- Chamber and IDA initiative examples is Voxpro in Cork. tific and engineering repu- — highlights abroad the ca- When this company won a tation, and proven leader- reer opportunities that now major contract with Google ship in particular domains; exist in Ireland. It is sup- they had just 40 staff. Now that objectives are aligned ported by leading multi- through their work with to achieve a more balanced national firms in Ireland. Google, and other well portfolio of investment with The www.worldoftalenti- known names such as greater focus on the RDI im- nireland.com website is an AirBnB, they are on track to pact on the economy and online resource for those exceed 1,200 jobs in Cork that we develop, attract, and considering moving or mov- and in the US too. retain key individuals and ing back to Ireland. Last year was a year of global leaders in RDI. Those considering a move growth and all indications Excellence in research in- back can do so in the knowl- are that 2016 will be another novation in Ireland as a re- edge that the most inno- very good year for US FDI. sult of US FDI is recognised vative, exciting companies There is, apparently, much by the US Ireland Research on the planet find Ireland a in the pipeline. In the longer Innovation Awards. Devel- great location for business.

IRISH EXAMINER | 29.01.2016 3 US Business in Ireland

“Ireland has 38 research centres in third level FDI at an all-time high colleges. The priority areas US investment into Ireland is at an all-time high. are clustered in six themes: Mark Redmond, chief executive of Amberican Chamber of Commerce in ICT, health & medical tech, Ireland, said this is underpinned by brilliant com- sustainable food, energy, panies like IBM, which celebrates 60 years in Ireland this year, and Apple, which manufacturing & materials, is involved in major expansion in 2016. innovation in services and Amazing innovation is happening in Ireland. “What we hear again and business processes again from leading US companies is that they are stunned by the positive impact that their Irish operations are having on their global figures,” he said. The proof of that pudding Tech centre for is in the eating. The most recent figures suggest that US investment in Ireland now stands at a staggering $310 US, Irish and billion (€285bn). That figure, Mark Redmond points out, exceeds US investment into the BRICS countries (Brazil, Chinese talent Russia, India, China, and South Africa) combined. Joe Dermody for their European tech- If Ireland can maintain nology centre. We are the focus on our national American bank State aware that other cities reputation as a centre of glo- Street, Zhejiang Univer- and universities in Eu- bal excellence he is confi- Mark Redmond, chief executive, American Chamber; Eamonn Sinnott, GM Intel Ireland; and Donal Óg sity (ZJU) in China, and rope were considered. dent investment this year Cusack at the 2015 Cork Business Lunch in the Maryborough Hotel. UCC are collaborating “In joining with our will be another all time on a new technology colleagues in Zhejiang high. centre in Cork. University we are collab- US Foreign Direct Invest- The collaboration ex- orating with one of the ment (FDI) into Ireland in Mark Redmond pands State Street’s rela- top three universities in the five very tough years tionship with both uni- China. We are confident from 2008-2012 exceeded the Chief executive, American Chamber versities and will in- the centre will create a entire investment of the pre- itially focus on emerging unique global research vious 60 years. “While many technologies, and how experience for students others around the world Interview: Des O’Sullivan they impact on the finan- and will help Ireland to were questioning Ireland cial services industry. be at the forefront of Fin- the US business sector saw The American Chamber vigilant. Ireland faces very “This is an exciting tech research.” that our fundamentals are makes sure that Ireland’s stiff competition for US FDI. initiative that will en- Research at ZJU spans sound and confidence in Ire- reputation as a global lo- “We have to benchmark our- able us to better under- philosophy, economics, land did not wane” he said. cation of choice is main- selves with those countries stand emerging technol- law, education, litera- “If that is the case you can tained and enhanced. The we compete with for jobs.” ogies and their impact ture, history, science, only but be extraordinarily chamber communicates On the higher tax rate, on our businesses and art, engineering, agri- optimistic about the future. very strongly the amazing singled out by the IDA as a our clients,” said Susan culture, medicine, and All the indications are that talent in Ireland and the ap- potential future problem, he Dargan, head of State management. the pipeline is very strong preciation of that talent by believes that there is an op- Street’s global services Yang Xiaohu, execu- for 2016. We are seeing the leaders of companies in portunity for Ireland to be- offshore. “Ireland has tive vice dean of Soft- growth throughout Ireland. the US. come more competitive by become synonymous ware College and head of We can be very optimistic “That is a very strong increasing the level of in- with disruptive technol- State Street Zhejiang about the strength of US in- message. Talent is the come at which the top mar- Mark Redmond, optimistic for ogies, with numerous University Technology vestment here”. number one reason why US ginal rate kicks in. future investment in Ireland. centres of excellence. Centre, said: “Zhejiang By any standards the companies come here,” he It happens at a low level in This partnership is a tes- University has part- growth has been extraordi- said. Ireland relative to other tament to our history of nered with State Street nary. And, as Mark Red- The American Chamber countries. increase investment to 3% innovation and bringing for 14 years on research mond points out, it is a two functions as an advocacy “It kicks in when you of GDP by 2025 from the cur- together academia and and development of ad- way relationship. Irish com- group. want to reward exceptional rent level of 1.6%. business.” vanced information panies are now employing “We represent the views performance. To take 50% “We need to make sure The technology centre technologies for State large numbers in the US. of our members to govern- away before someone even that there is a global recog- will initially involve 20 Street’s global needs. We Companies like Glanbia, the ment. We aim to ensure that gets a bonus is difficult. We nition that Ireland is a place students from UCC and appreciate this new initi- Kerry Group, and CRH em- Ireland is very competitive have said to government where you can carry out ZJU focused on areas in- ative and look forward to ploy thousands of people in on the global stage. you do need to look at it. high value research and de- cluding virtual crypto working together with the US. “The priority is to ensure There is certainly an aware- velopment and innovation.” currency and investor State Street and UCC.” It is remarkable that out- that we continue to have a ness that this is an import- The US Ireland Research behaviour. The partner- put from US companies in cost competitive environ- ant factor.” Innovation Awards insti- ship includes a research Ireland accounts for 26% of ment, that we continue to The American Chamber tuted last year demonstrate exchange programme GDP. US companies directly have a very strong pool of also wants to ensure that how major innovation for students between the employ 140,000 people here. talent, including talent that there is work mobility with- exists in Ireland thanks to two universities. UCC Their Irish workforces cre- is attracted in to the in Ireland, that if somebody US investment. They re- may also establish as- ate products that enhance country. We have to make wants to move from Tralee ward innovation in US and sociated master and doc- the lives of people around sure Ireland is an attractive to Cork or vice versa that Irish companies and in toral programmes. the world. place to come to live and they can do so. Irish institutions of higher Prof Ciaran Murphy, Four out of every five work.” Last year, the American education. dean of Cork University medical stents in the world Mark Redmond stressed Chamber carried out a “This is showing the Business School, UCC, are made in Irleand, the importance of the physi- major exercise with its world where amazing inno- said: “We are delighted “When you go into these cal and digital infrastruc- members on what will con- vation is happening,” he and proud that State Susan Dargan, of State companies and you see the ture, schools, residences tinue to attract investment said. “We have to future Street has selected Ire- Street bank, says Ireland precision and skills of the and the personal tax regime. in Ireland. The conclusion proof our society and econ- land and University Col- has a global reputation for Irish workforces it is quite He does not see any impedi- was that Ireland needs to in- omy. We need to attract lege Cork as the location disruptive technology. remarkable,” Mark Red- ments in these areas but vest more in research, devel- more jobs, and encourage mond said. warned that we must be ever opment, and innovation, to expansion.”

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US Business in Ireland

Ireland has the youngest population in Europe and has one of the lowest old-age dependency ratios“ at just 18.6%, compared to an average of 27.5% in European Union member states

An Taoiseach Enda Kenny, Minister Richard Bruton and European Commissioner for Agriculture and Rural Development Phil Hogan, unveiling Glanbia Ingredients Ireland’s €235m investment plan.

At the opening of ABEC in Fermoy , Co Cork, Seán Sherlock, Minister for Trade Promotion; Cllr Kevin O’Keeffe; Scott Pickering, president of ABEC; Paul McConologue, MD of ABEC; Jim Lynch, CFO ABEC; Joe Munley, VP global manufacturing ABEC; Brian Conroy, The new ‘One Albert Quay’ block in Cork, headquarters for Tyco, the American security systems company which is to recruit 500 new staff. Michelle Yewlett and Ray O’Connor, all IDA. Picture: Eddie O’Hare Action plan sets 92,000 jobs target

The southern part of the extra 92,000 jobs for these re- IDA are continuing to pro- minister to destinations country suffered catas- gions over the coming years. mote all regions including right across the world, since trophically from the jobs This would bring employ- Munster and a key part of as part of our plan to sup- collapse that happened be- Richard Bruton ment in these areas signifi- that is providing state-of- port increased exports we tween 2008-2010. cantly past the peak that the-art property solutions have doubled the number of If you take the six coun- for potential investors in the trade missions. Minister for Jobs, Enterprise and Innovation was hit at the time of the ties of Munster plus Wex- boom. region eg. IDA Ireland is It should also be noted ford, Carlow and Kilkenny, A key part of our Jobs building an Advanced Tech- that the presence of multi- 102,800 jobs were lost during impact with 135,000 extra Of course smaller an- plan is attracting companies nology Building in Tralee nationals in a region creates these years. Construction — people at work across the nouncements can have just to Ireland and Munster is this year. a positive knock-on effect in which had been articifially country since we first as big an impact outside the well placed as an attractive Ireland has been very suc- its area. IDA Ireland esti- inflated — was particularly launched this Action Plan. big cities and I am rem- region for US companies to cessful in attracting the fol- mates that for every 10 jobs badly hit, as were the expor- In the South, 44,500 extra inded particularly of Abec set up. Munster has always lowing sectors: Pharma- generated by Foreign Direct ting sectors, which had been people are at work since we making an investment in an had a strong track record in ceuticals, medical devices, Investment, another seven neglected. Companies sup- launched our first jobs empty factory in Fermoy attracting FDI companies. ICT, engineering, financial jobs are created in the wider ported by my department plan, with the exporting and creating 100 jobs, Irish Most recently, there have services and life science economy. This creates a through IDA and Enterprise companies supported by company Technopath in- been several recent signifi- companies all have a very positive economic impact at Ireland lost 15,548 jobs in my department through vesting in Ballina County cant announcements in the strong presence in Ireland local level. Support services these areas during these IDA and Enterprise Ireland Tipperary, Dawn Meats in area — particularly in soft- across several regions. We and business grow to meet years. leading the way, creating Wexford and the continued ware, customer support and have worked hard to devel- the needs of these work- We took office with a plan over one third of these jobs. success of Dairymaster in shared services activities. op Ireland’s reputation as a forces. to build a new, sustainable Some of the notable jobs Kerry. European hub in some of I have over the past year economy, based on exports, announcements by IDA and However there are still these sectors. launched regional action enterprise and innovation, Enterprise Ireland com- far too many people unem- Considering the economic plan for jobs and a key to replace the failed model panies include Apple in ployed, both in Muster and Munster difficulty of recent years measure in those plans are based on property and debt Cork announcing that it right across the country. and international competi- future FDI growth of be- which collapsed. Through would create 1,000 extra Jobs are growing in every “ tion Ireland has continued tween 30-40% in each region. our Action Plan for Jobs we jobs, Eishtec in Waterford region but some regions are has always had to do well at encouraging The IDA are committed to have implemented thou- and Wexford creating over growing faster than others. FDI companies into Ireland. achieving this target. sands of measures to pro- 1,000 jobs, Tyco announcing That is why at the heart of a strong track Ireland managed to work An extra 92,000 jobs for vide better supports to ex- 500 jobs for Cork, Glanbia the Action Plan for Jobs is with companies to retain a the southern regions of Ire- porting companies and at- making a huge investment ensuring that job growth presence and these com- land would mean 92,000 lives tract more FDI, put in place in Beliview on the Water- happens right across the record in panies are expanding and back on track, tens of thou- new sources of credit for ford/Kilkenny border and country. creating more IDA Ireland sands of people off the dole SMEs, make tax changes to Northern Trust making The three regional jobs attracting FDI client company employment and thousands of emigrants support sectors like tourism several announcements tot- plans we have put in place than ever before. coming home to their com- and to reward work. alling hundreds of jobs for for the southern part of the I have led nearly 30 trade munities. I believe this is a This has had a significant Limerick. country are targeting an companies missions since I became goal worth fighting for.

6 IRISH EXAMINER | 29.01.2016

US Business in Ireland US Business in Ireland Starwood, growing with Cork through Hotel Danieli, Venice. St Regis, Abu Dhabi. W Hotel, Barcelona. the decades Starwood Hotels and Resorts, Starwood House, MacCurtain Street, Cork. Starwood expands in Munster

Starwood Reservations We now have teams that Hundreds of Starwood Corporation has grown support web development, associates have found Starwood has and transformed since it corporate training, rate and rewarding careers moving began operations in Cork system support for hotels, through several positions in 1994. Established as ITT business analytics and and departments in employed Sheraton with an original marketing. We think one Cork, with many of the business plan of creating of the things that makes leadership team having state-of-the-art 40 jobs, the operation has us special is that we have been with the company for successfully expanded to a strong culture of self- over 15 years. A number of technology to over 500 positions in 2016 development, with everyone the Cork team even go right with a remit to support the from the VP of operations back to the very beginning ensure the latest Europe, Africa and Middle East operating division across all levels of customer spoke in the care throughout its 1,270 hotels. “We have moved company’s Irish from being predominantly a call centre to a true contact Caroline Cooney-Hurrell, Vice President Customer Contact Centre, and Irene Contact Centre. Starwood Hotels and Resorts, hub will integrate centre where our associates Santos, Director of Human Resources. Starwood House, MacCurtain Street, Cork. routinely communicate smoothly and with guests via Voice, down having started their in 1994, having joined with encourage our associates actively involved in the positive for us that many International, Inc. and industry, and we look Email, Chat, Social media career ‘on the phones’, the intention of staying for from day one to explore regeneration of the street. can walk or bike to work Starwood Hotels & Resorts forward to combining our and most recently in App,” interacting with our guests. a short stint but instead our hotels and gain a true “The diverse multicultural and contribute to the life Worldwide unanimously respective innovative ideas efficiently says Caroline Cooney- We all understand what discovering rewarding understanding of what nature of the workforce blood of the city. Like many approved a definitive and service commitment to Hurrell, Vice President it is like to deal with a and progressive careers. it feels like to be a guest. here fits right in with the other companies, we worry merger agreement under deliver unforgettable guest Staff members of the Sneem Hub during their induction day. Customer Contact Centre, guest and we never lose “One of our most coveted Given the profile of many slightly quirky feel of the about the availability of which the companies experiences,” says Caroline EAME. “While our core focus on putting the guest benefits is access to staff of our staff - young, mobile street. I am sure many good quality city centre will create the world’s Cooney-Hurrell. On January 25th, Starwood talent pool for us in a very says Irene Santos. Working company’s Irish hub will business is managing central to everything we and family rates at our and hungry for travel - it is people walk past the office accommodation to ensure largest hotel company. The transaction is launched its first remote hub competitive skills market and with the IDA, South Kerry integrate smoothly and direct interaction with the do. Hospitality is in our hotels,” says HR Director a perfect fit.” every day and have no idea Cork remains an attractive Combined, the companies still subject to Marriott operation at Sneem in Kerry, we were delighted to come Development Partnership efficiently. “We are excited to guests and customers on DNA, we are conscious that Irene Santos. “We consider Starwood is located in a that more than 500 talented place to live. We rely operate or franchise more International and Starwood having have already sourced across talented individuals and the Sneem Enterprise see this new project come behalf of Starwood, over we represent our hotels ourselves so lucky to work unique city centre location, people call it their home heavily on a mobile global than 5,500 hotels with 1.1 shareholder approvals and German, French and Dutch who not only speak very Centre Committee, Starwood to fruition and hope it will be the years we have built up and are an extension of for a company that allows occupying the former from home. Our associate workforce choosing Cork as million rooms worldwide. regulatory conditions, with speakers to fill operational much in demand languages, has employed state-of-the- a win-win situation for both new skill sets and secured our brands, regardless of us to stay at some of the Thompson Bakery building population for the most a place to live.” “This combination brings both parties expecting the roles. “We are hoping but also have great art technology to ensure Starwood and the Sneem jobs that support hotel and what role we have in the best hotels in the world on MacCurtain street for part live in the city centre Late in 2015, the boards together two of the most transaction to close in that this opens up a new customer service skills,” the latest spoke in the area.” headquarter operations. company.” on preferential rates. We the past ten years, and or environs, it is a huge of directors of Marriott talented teams in the mid-2016.

Christina Winkler: German Pilar Herrero: Spanish Fernando Canovas: Spanish Andrea De Santis: Italian Birgit Jobst: German Charlotte Backman: Swedish Gerald Sheehan: Irish Hire date: February 8th, 2010 Hire date: March 12, 2012 Hire date: April 06, 2006 Hire date: February 04, 2013 Hire date: May 08, 2007 Hire date: June 08, 1999 Hire date: December 15, 1998 Position: Ambassador Position: Customer Service Position: Co-ordinator, Global Position: Global Rate Support Position: Senior Supervisor, Position: Manager, Position: Digital Marketing Quality Assurance Marketing Operations Team Social Media Eame Quality Assurance Analyst

“I work with the Ambassador “After finishing my master degree “After finishing my Business “My journey with Starwood started “I joined Starwood in 2007 for the “It’s hard not to pick up a Cork “My current role involves crunching department to provide a in Architecture and an internship Administration degree at university in 2009 at Le Meridien Rimini, Italy Sales and Service team. From accent living here and I’m told I numbers for over 250 hotels across personalised service to our most in Rome, I decided that it was in 2005, I decided to join two while I was still studying Economics there I got promoted to various sound more Irish than Swedish at Europe, Africa and the Middle East valuable customers - a job that is time to improve my English. Hotel friends on an Irish adventure to at the University. My General teams - Starwood offers fantastic this stage. Cork people know how and trying to make sense of the never boring, with new challenges Design has been my passion Cork for a few months to improve trends coming out of those very every day. One of the big perks are Manager invited me to join the opportunities to their employees to make you feel welcome and since I was a kid, and a quick our English. Starwood has given Starwood Customer Contact Centre to get promoted within no time there is always someone at hand large sets of data. Over my time my many travels through Europe at Starwood I’ve had numerous look to the Starwood hotels me the opportunity to travel around in Cork to increase my know-how - unlike in other companies where to help and guide you. I never and stays in places like Sheraton portfolio was more than enough the world and to discover some of opportunities to travel across Krakow, Westin Grand Berlin, about the Hospitality industry. After you have to work for years in the made a decision to stay in Ireland, to realise how much I wanted the most stunning places on Earth. Europe, North America and the Hotel Fürstenhof Leipzig and Hotel a short period, I had the luck to join same department. There is never a it just happened. I now manage to work for the firm. I will never Thanks to Starwood, I have visited Middle East, all the while availing Danilie in Venice. I even got to be the department where I currently dull day in Social Media. Besides a dynamic department with a forget the day my manager came places that used to be only part of of our luxurious hotels. Although my own ‘Tour Operator’ back in work in, the Global Rate Support providing customer service through team of Quality Business Analysts we have some stunning rural and to tell me that they had decided my dreams, like Singapore, Bali, 2014 for 7 weeks travelling through Team. Last summer I was selected Facebook and Twitter, our team that evaluate work in 9 different beach resorts, my preferences to renovate the employees break Mauritius, Rome, Paris, Athens Peru and Ecuador. As backpackers, to represent the Corporate office always needs to be up to date languages. My work has taken me usually lean more towards our room, only a few months after and many others. I have enjoyed we stayed in cheap hotels, jungle for a cross training program, a of what is going on in the world. to many places around the world urban hotels and some personal lodges and even in a big canoe on I started working as a Sales incredible experiences like scuba highlights in the last few years were Associate. Since then, I have been diving in the Mauritian coral reefs, marvellous opportunity that gave Time is crucial. In 2010, Starwood such as China, Canada and the the Amazon River, gazing at a starlit me the chance to spend 2 months asked me to train my Ambassador US. It has opened opportunities trips to Istanbul and Venice. Rome, sky. I learnt that not knowing where involved in many design projects or breakfast at a rooftop restaurant in the Costa Navarino Complex in colleagues in Guangzhou, China - a for me to learn and develop, to Warsaw and Barcelona were all the future will take us is always a through Starwood, especially overlooking the Acropolis. It has great experiences too. The office in little scary, but also exciting. This is working with the MacCurtain been more than 10 years now since Greece. If I had to leave Starwood trip that will for sure be part of those travel and build a career. I have Cork boasts a very culturally diverse why I am looking forward to the big Street Traders Association and I moved to Cork for ‘a few months’ tomorrow I would leave richer than I stories you tell your grandchildren. now built a life in Cork with plans set of employees – a less celebrated changes coming at the company Fourem Architects on the plan and one of the reasons that arrived and it is not the money that A shout out to my colleagues: they to get married in the near future but nevertheless important benefit this year, full of excitement, ready to rejuvenate the street - one of made me extend my stay was the made me rich - but the experiences, have been some of the loveliest, and the birth of my son last year. that affords the culturally curious for a new chapter in my life and a the biggest satisfactions in my opportunity of working for Starwood the work and the people I met. most welcoming and funniest And Starwood is still more than a great opportunity to make new new adventure.” professional career so far.” Hotels.” Thank you Starwood.” people I met.” a job.” friends from all over the world.” US Business in Ireland US Business in Ireland Transatlantic ties deliver mutual business benefits talk radio’s Down to Busi- “The world is becoming more things together, and so ■ Kevin O’Malley ness programme last Au- more globalised each day; I on. It’s a wonderful virtuous gust. McKelvey met entre- believe companies every- circle, and I wouldn’t want it US Ambassador to Ireland preneurs at the Guinness where are thinking globally any other way. Enterprise Center. In No- more than ever before. “With regards to Norwe- Interview: Des O’Sullivan vember, the US Embassy When US companies want to gian Air International spe- hosted an event with culi- explore Europe, they often cifically, the application is nary entrepreneur Danny start in Ireland. So the more pending with the Depart- US investment in Ireland is cited the recent decision by Meyer, with a discussion of global the entrepreneurial ment of Transportation; it growing at a faster pace the EU Court of Justice to best practices for the hospi- mindset becomes, the more would be inappropriate to than in the rest of the world invalidate Safe Harbor, a tality industry and likely I believe a US busi- comment while that review according to that country’s method that some 4,400 US strengthened US-Ireland ness is to come to Ireland. continues.” Ambassador to Ireland, and European companies culinary and hospitality And as I said before, if there Kevin O’Malley. Ireland were using to transfer data linkages. Meyer also gave a are any impediments to this ■ Are you optimistic now enjoys the fifth highest across the Atlantic. This has masterclass for culinary globalisation, they have that we can continue to US Foreign Direct Invest- raised costs for existing entrepreneurs at Dublin In- more to do with Europe as a claw our way out of reces- ment in the world. companies, and created sig- stitute of Technology’s (DIT) whole than with Ireland.” sion. It seems to me that Ambassador O’Malley, a nificant uncertainty for Culinary Arts programme. Ireland’s recovery is pat- second generation Irish them. There are questions “We also look for ways to ■ Can I ask you to specu- chy, that many problems American, St Louis attorney around whether taxation connect US and Irish entre- late about the potential remain in areas like and friend of President policy across the EU will preneurs across sectors. impact of a British depar- health funding. Do you Obama, points out that Ire- change and if certain com- Last April we hosted our ture from the EU on US; if see a way to making a land has established itself as panies might adopt their Embassy’s annual economic Britain were to leave the continuing economic re- a dynamic and productive own policies. This could conference which focused EU would this have an im- covery fairer for all place for businesses to grow. have a disproportionate im- on the impact of the creative pact on US investment citizens? US investment in Ireland pact on US companies. The economy in US-Irish re- here? has been increasing for European Commission has lations. The conference en- “Ireland is certainly making some time. From 2008 to undertaken several state aid gaged 500 prominent US and “I don’t want to speculate on very impressive strides in 2012, US companies invested investigations relating to Irish entrepreneurs and a hypothetical. Neverthe- its economic recovery. I $130 billion in Ireland — tax policy which appear to leaders to share insights on less, I can reiterate what understand GDP for 2015 much more than all US in- target US companies. the impact of creativity on President Obama has said: was projected at 6%, far and vestments in Ireland during Ambassador O’Malley re- building ecosystems of inno- the issue of Britain’s mem- away the highest in the EU, the 58 preceding years. In ferred to questions over the vation. More than 50 speak- bership in the EU is up to its in or out of the Eurozone. 2014 US investment ex- Transatlantic Trade and In- ers from diverse creative citizens to decide. Recovery, however strong, ceeded $311 billion. vestment Partnership sectors came together for “From our perspective, can be uneven and health Ambassador O’Malley, (TTIP) — in some parts of the day-long event including the United States favours a funding is a complicated who has been here since Oc- Europe while Asian and senior executives from Intel, strong UK in a strong EU. I issue almost anywhere. tober 2014, said: “When I ar- some Latin American states Dell, LinkedIn, Disney, the know that the Irish govern- “I do want to mention rived in Ireland, this are queuing up to join the Smithsonian Institution, the ment is concerned about the something Ireland can do, country was the seventh- Trans-Pacific Partnership. National Endowment for the possibility of the UK leaving and is doing, with the United largest destination in the This is a free trade agree- Arts, among others. The day the EU, and understandably States, and the rest of the world for total value of US ment negotiated among the explored themes of building so. If there is any potential EU, which could help boost investment, according to the US and 11 other countries in US Ambassador to Ireland, Kevin O’Malley, said Ireland is making impressive strides in its recovery. Photo: Leah Farrell / RollingNews.ie creative communities work- upside for US investment in growth — and that is to sup- US Bureau of Economic the Pacific region. Issues ing in areas from technol- Ireland in that scenario — port the Transatlantic Analysis. Since then, invest- like these raise questions ogy, arts, culture, scientific and I’m not sure there is Trade and Investment Part- ment has continued to flow about how the investment “I have witnessed the high country which are doing gether and start-ups also our strong trade and invest- research, design, and social given the level of uncertain- nership, known as TTIP. into Ireland. Ireland receiv- landscape in Europe will tech, innovative, globally fo- great things in Ireland not have more support than ment links underpinned by entrepreneurship. ty — it seems likely to be “TTIP is a free trade ed more new U.S. FDI than look in a couple of years, cused, and ethically minded only in the manufacturing ever before. our shared entrepreneurial “In November, in partner- much less than what Ireland agreement, but it is more any other country in the which may provide reasons country that modern Ire- and services industries but “In the United States, Sec- spirit which will lead to new ship with the Dublin City stands to lose. than the traditional FTA world in 2013 and again in for some companies to look land has become. While I in research and develop- retary of Commerce Penny collaborations and new jobs University Ryan Academy “The Taoiseach said a UK which seeks primarily to 2014. US investment in Ire- elsewhere. read with awe the statistics ment. These companies are Pritzker recently launched a for both Irish and US firms. for Entrepreneurship, we departure is “a major stra- lower tariffs. land is not only growing, it “The world is becoming that define the size of the inspiring new Irish-owned Startup Global initiative to “Another way we’re con- brought together 120 young tegic risk for Ireland,” The goal of TTIP is to is growing faster here than more globalised each day. I US-Ireland economic rela- spin-offs — companies that help early-stage American necting Irish and American delegates from Ireland and which suggests that any lower all unnecessary bar- it is in the rest of the world, believe companies every- tionship — now valued at have the ambition to suc- companies plan for inter- entrepreneurs is through Northern Ireland, as well as good news on investment riers to trade and invest- and Ireland now has the where are thinking globally more than $510 billion — my ceed globally. national success. I am im- our Creative Minds series, the US and international would be minor compared to ment — tariffs, and also fifth-most total US FDI in more than ever before. visits to state-of-the-art US “Over the past year, I pressed by the high level of which I launched in Janu- students, for a social entre- the bad news overall.” things like red tape, delays, the entire world.” When US companies want to facilities in Cork, Dublin, have observed countless support in Ireland for start- ary 2015. The series invites preneurship hackathon. and uncertainty over prod- He agrees the Taoiseach’s explore Europe, they often Galway, Ballina, and Limer- examples of the scale and ups both from the business prominent US artists and in- “In an intense 48-hour ■ Air connectivity from uct requirements — but view that Ireland’s greatest start in Ireland. So the more ick have offered first-hand growth of our economic re- and academic communities novators to share their ex- hackathon, sponsored by Cork is a major issue loc- without compromising on asset is its talented people. global the entrepreneurial insights into the role invest- lationship. Taking our won- across exciting incubator pertise with the next gener- Intel, IBM, Kerry Group, ally. There are plans by a our commitment to strong “I hear from US com- mindset becomes, the more ment plays in the incredible derful relationship to the and accelerator spaces. ation of Irish leaders. and Pepsico, delegates aged Norwegian Airline to in- labour rights, enforceable panies all the time that they likely I believe an American bond that exists between next stage is important for “At the US Embassy we “The goal is to find ways 18 to 25 outlined important troduce a direct transat- environmental protections, also concur. Ireland is the business is to come to Ire- our two countries. Ireland’s both our countries as we help Irish companies look- to create new collaborations social problems facing lantic route from Cork food that is safe for our youngest country in the EU, land,” he said. story of economic recovery broaden and strengthen ing to either expand or in- and encourage more cre- them, formed teams to incu- this year, and it would be children, and intellectual which helps supply the new is compelling. shared prosperity on both vest for the first time in the ative economic and cultural bate creative solutions, and seen by business in this property rights that encour- skills needed in our increas- ■ You have always had a “The Irish have forged a sides of the Atlantic. And I United States through our linkages between young ultimately competed in a region as beneficial. age entrepreneurship. ingly digital economy. Many deep knowledge of Ire- strong reputation as an ex- look forward to meeting federal SelectUSA pro- entrepreneurs in the United pitching competition where Would the US support “This could especially of those skills come from land through your own cellent place to do business many more of them over the gramme which is a one-stop- States and Ireland. For the groups presented their such a proposal? help small businesses, the Ireland’s quality education roots. How has your per- in the global marketplace. next year, to learn their shop for companies looking example, in February 2015 solutions to an experienced ones that may currently system, especially at the ception of the country Business in Ireland offers stories and their inno- to invest in America. we hosted a South by South- panel — including myself. “The number of people find trade out of reach, by third level. As an English- changed now that you multinationals an entrée vations as we work together “Last year I led a del- west (SXSW) Send Off event The winning project, travelling back and forth be- making border procedures speaking member of the Eu- have been living here for into the well-established to advance this great two- egation of Irish companies for the Irish delegation of Educa$ion, proposed an on- tween Ireland and the more efficient, shipping and rozone, Ireland can be a the past 16 months? markets of Europe, and way economic partnership to a Select USA Summit in startups and musicians who line banking platform to United States is significant, paperwork simpler, and in- gateway to Europe — and often beyond. Ireland has es- through 2016.” DC where they met with participated in the SXSW give young people a practi- and growing. It’s yet an- ternet transactions more often beyond – for many “Since my arrival just over tablished itself as a dynamic economic development of- music and tech conference. cal way to learn about other reflection of this on-w seamless so entrepreneurs companies. Ireland’s tax 15 months ago in my official and productive place for ■ You are reported as fices from all 50 states. Some “Through a panel dis- budgeting, banking, and fis- derful relationship. can easily access new mar- system — not just the rate, capacity as US Ambassador businesses to grow. saying you are working of those companies have cussion and performances, cal responsibility. It was “Many of those people are kets for their products. but the ease and simplicity to Ireland, I have travelled “It is extraordinary to hard on ways to hook up subsequently expanded the event armed the Irish amazing to witness how the travelling to visit family, “Moreover, this is an op- of corporate tax — is an- the length and breadth of learn about the collabor- Irish and American their operations in the US delegation with the tools for hackathon both developed many more are doing busi- portunity for the United other factor. But probably this beautiful country on an ations between US com- entrepreneurs? How has while two companies have success at this important and exhibited the entrepre- ness, and quite a few are States and the EU to bolster the biggest reason for our extensive range of public, panies on the ground here that been developing and also established new green- conference. I look forward neurial skills of dynamic simply coming to enjoy Ire- our strategic partnership, as joint success is our long, business, and cultural visits who are developing custom- is it bearing fruit? field operations on our east to hosting another send off Irish and US students, as land’s charms. well as set the rules of the deep historical connection, to cities, towns, and villages. ised courses in partnership coast. Through these invest- for the 2016 Irish delegation well as strengthened cross “I know in America, we road together. TTIP can our cultures have a great “The warm welcome and with local universities and “Irish entrepreneurs are ments the companies will to SXSW this March. border dialogue.” love Irish visitors. This is demonstrate to the world deal in common — we just the Céad Mile Fáilte ex- institutes to ensure a pipe- really pushing the bound- help to grow jobs on both “We hosted an event with another reason why we that you don’t have to sacri- ‘get’ one another.” tended to both myself and line of highly qualified em- aries when it comes to inno- sides of the Atlantic and I start-up entrepreneur Jim ■ Is the internal US view understand each other so fice standards to create op- Against this background, my wife Dena on our travels ployees to fuel growth and vation. New technologies look forward to leading a McKelvey, founder of mo- on investment by US com- well — it’s because we know portunity. In doing so, we issues that create uncertain- more than underscores the expansion, and also to give and new opportunities are second Irish delegation to bile payments company panies abroad changing each other, and we get to can unlock new opportun- ty are, he said, more to do special close relationship students real-world skills. I constantly emerging for the 2016 Summit in June. As Square, who shared his keys and might this be a threat know each other better by ities and build a better, with the EU as a whole than between the United States have also visited many US Irish and American com- US Ambassador to Ireland, I to business innovation. He to future US investment visiting. And when we know brighter, and more resilient with Ireland alone. Here he and Ireland. companies around the panies to do business to- will continue to champion was also featured on News- in Ireland? each other better, we do economic relationship.

10 IRISH EXAMINER | 29.01.2016 IRISH EXAMINER | 29.01.2016 11 US Business in Ireland

Donal Sullivan, VP and general manager of Tyco Business Systems, with developer John Cleary, launching the new ‘One Albert Quay’ development, Tyco’s headquarters in Cork. Picture: Denis Scannell Tyco unveils expansion ambitions

Tommy Barker Property Editor THERE are not too many genuinely global companies of scale headquartered in Ireland, not to mind in Cork city, but Tyco with 57,000 employees and three million customers around the globe has started to move into that slot with some aplomb. Having secured the global HQ status after a move At a Midas Ireland event to help scale up small firms were: Peter of Tyco’s business base Simkens, MD of DSP Valley Cluster in Belgium and chair of Silicon from Switzerland to Cork, the fire protection, secur- Europe Alliance; John Blake, chair MIDAS; Dónal Sullivan, VP and ity and sensors control GM of Tyco Ireland; and Seán Mitchell, CEO of Movidius. giant is moving some 270 staff into new offices at the the world (including over to local arms of other global FMC INTERNATIONAL Tel: 021/4517200 €58 million One Albert 300 international airports, brands such as PWC and Wallingstown www.fmc.com Quay office building by over 100 stadia, and repre- Arup, and also making the City Hall next month, as it sented in most of the For- move to the six-seven storey Little Island prepares to ramp up em- tune 500 firms) Tyco is a building are Malwarebytes, Co Cork ployee numbers to 700 over business ticking away in and Ardmore Shipping the next two years. the background, makes Group. The Cork office building product for over one mil- The quayside block “is the is going to serve as both as lion firefighters, has of- smartest, and best, commer- test-bed and a sophisti- fices in more than 50 coun- cial building in Ireland, and cated ‘smart building’ tries — and now is an- even though it’s a cliche to showroom for Tyco prod- chored in Cork. say it is ‘state of the art,’ it ucts and abilities, and on Already, the company really is, and we’ll con- the eve of its opening, Ire- has started to fly in cus- stantly update the technol- land GM and Tyco vice tomers from markets as di- ogies to ensure it remains Manufacturing president Dónal Sullivan verse as Europe and the that way,” pledges Dónal has said it will serve as a Far East to Ireland to see Sullivan. talent magnet for Cork, its smart technologies and Tyco’s board will meet pharmaceuticals and food helping them in their drive access controls going to now in Cork four times a to lure new jobs and talent work in One Albert Quay, a year, and attributes helping in a competitive inter- building which signals re- secure the major employer national skills market. covery of confidence in de- to the region were accessi- ingredients in Cork since As it currently stands, veloping a new Central bility, city centre location Tyco’s 270-and-growing Business District in Cork, and lifestyle attractions, as workforce represents over and will it’s hoped go on to well as cost of living and cost 1978 a dozen nationalities. attract even more FDI of business advantages out- With an incredible one firms to Ireland. side of major cities like Dub- billion Tyco-related sen- One Albert Quay is also lin and London, Tyco’s Mr sors in buildings around to become a Cork city home Sullivan has said.

12 IRISH EXAMINER | 29.01.2016 US Business in Ireland

Irish labour costs (€29.80 per hour) have remained stable compared to some EU countries which have“ experienced significant increases in wages and salaries (Belgium, €39; France, €34.60) ‘Meeting US software pioneers was surreal’

Peter Cagney

Director of engineering, Intel Security

Interview: Joe Dermody Peter Cagney, Intel Security, who also coaches with College Corinthians under 13A team in his spare time. Picture: Denis Minihane

WORKING for US multinationals opens up new horizons, enhances career prospects and provides travel opportunities, says Peter Cagney, director of engineering, Intel Security, Cork, who has been employed by US companies all his working life. It all began when Peter studied electronic engineering at University of Limerick. He applied for a J1 summer work visa in the US and Symantec arranged for him to work in their Los Angeles office. “It was surreal to be working in Santa Monica on security software, meeting people that are pioneers in the industry,” he says. Shortly after Peter graduated, Symantec acquired a company in New Zealand and Intel Security’s Global Community Service Day, asked him to work on the integration of the where 50 members of staff helped clean up Cork new company for six weeks. Seven years on Simon Community high dependency homes. he was still there, married to Ranjan, with their first son, Lorcan. and when immigration officers ask me who “In 2004, I knew it was time for me to re- I work for, they say: ‘We have McAfee on our turn to Ireland, before my daughter Róisín systems’.” Shortly after Peter’s second son was born. There were lots of opportunities Cathal was born, Intel acquired McAfee in in Ireland, and when McAfee announced it 2010. It wasn’t long before Peter realised that was opening a R&D centre in Cork I knew Intel was more structured and focused on this was a great opportunity for me and my engineering and developing talent. young family,” Peter recalls. “Intel has a deeper reach into the industry Since then the engineering team in Cork which opens so many doors and Intel has grown from 20 to over 140 people today, doesn’t do things by halves, it invests and is still growing. heavily in its engineering teams. In Cork we “McAfee had a global engineering work- are currently hiring software developers to force, but it felt like a startup” he said. work on two new major programmes,” he “The Cork team is very dynamic, the cal- said. ibre of which equals anything I’ve seen, with “Intel has a big emphasis on work/life bal- one distinction — they have a unique deter- ance, so sport is big at Intel Security. Run- mination and conviction and they don’t fear ning was my release, but as I get older, like obstacles. In fact, the Cork site has devel- many men my age, I cycle more than run. I oped a reputation of solving complex prob- also coach my sons’ under 13s and under 6s lems for the entire global organisation,” he soccer teams at College Corinthians. Des- added. pite being a Limerick man they made me “Paul Walsh, Vice President Engineering very welcome from day one. And the effort gave me and my peers the opportunity to we are all putting in is paying off. The u13s work on projects that had a huge impact on were promoted from division 4 to division 3 the organisation. This allowed me to travel last year and are now reveling in the in- the world, hire new teams in Cork, and work creased competition. I enjoy seeing the kids with large profile customers like Dell, LG develop and it gives me great satisfaction to and Vodafone. I still get a great buzz seeing help their game improve, but I don’t think the products we develop in Cork on systems I’ll be giving up my day job just yet! Martin in electronic stores all around the world, O’Neill can rest easy,” said Peter.

14 IRISH EXAMINER | 29.01.2016 US Business in Ireland US Business in Ireland

‘I’ve been able to generate an incredible global network in Cork’ Matt McCarthy, senior try long enough to know IDA optimistic sales account manager Matt McCarthy what we’re doing, and want with Malwarebytes, is an to take the opportunity to Irish-American who is en- make this not only success- joying his new life in Cork. Senior sales ful, but the ideal place to “I came to Cork to es- account manager, work. cape the Yanks and ended Malwarebytes “I’ve been able to generate as job creation up working for one,” he an incredible global net- quips. “It worked out okay Interview: John Daly work in Cork. No better though, because he was place than the pub to do so. about as American as I The best thing is the diver- was Irish. I got cured of my sity of people I’ve met and romanticism of being a worked with here. The hits record high McCarthy returning to worst thing is when they Cork all those years after move home. I came with the my family fled on a coffin intention of living and work- ship. ing for a year or two for the “I learned I was a rigidity of the former and experience. Last year I’d ‘Plastic Paddy’. Another freedom of the latter. been here long enough to damn American who “When you work for a naturalise. in South-West thought I was Irish be- company that has a 10-year “I’ve been able to develop cause I was saddled with or a 20-year history, you a core group of friends and the surname. can be pretty sure of what colleagues with a rotating OPTIMISM reigns in the “In the intervening to expect and where it will cast of ex-pats. Cork is the Industrial Development Ray O’Connor years, I’ve worked for an go. Working at Malware- home I go to now, the Authority, which established American bytes is exciting specifi- ‘States’ is weird place I visit has achieved fantastic Business development manager, IDA South-West multi-national. And I am cally because of the un- to see family and pop into growth in the past 12 now helping start up the known. We know what we local Irish embassies (pubs) months and expects more of European operations want to build it into and we to proudly announce I live the same in 2016. Interview: Des O’Sullivan centre here for a young all have a sense of owner- in Cork and ask the Irish ex- Ray O’Connor, the IDA’s American tech company, ship and a bit of swagger, pats, ‘where ya from and Matt McCarthy of Malwarebytes, who has found Ireland to be a South-West regional busi- such as life sciences, tech- panies into Ireland, hope- and experienced all as we’ve been in the indus- who d’ya know?’” great base from which to develop global business operations. ness development manager, nology and global business fully to encourage com- said that the Authority now services. This enhances the panies to grow, expand, and is experiencing the highest ability to attract new invest- sustain jobs,” Ray O’Connor level of employment in ment in. The significant said. “Ultimately it is about client companies ever. growth in Cork last year jobs”. The IDA is ahead of its saw nine projects an- Connectivity is vital. City own ambitious five-year nounced in both the city and Jet now operates several target — launched just one county. flights per day into London year ago — to boost Foreign Regions like Cork have City Airport and there are Direct Investment (FDI) by two huge attributes. The plans by a Norwegian air- over 40% and create 80,000 availability of skills and line to launch a direct Cork At the 2015 FDI Forum in Cork were Barrie O’Connell, president, Cork Chamber; Ray O’Connor, IDA; Ann Doherty, chief executive, Cork City Council; and new jobs in Ireland. This competitively priced prop- Boston service this year and Doug Howlett, Munster Rugby and Cork City’s ambassador for the FDI Forum. Cork City Council also sponsored a similar event in London to introduce strategy is firmly com- erty and offices. The chal- New York next year. mitted to regional targets. lenge for the IDA locally is “It would be a fantastic the city to major global FDI decision makers and influencers. For more see www.corkcity.ie/invest Picture: Diane Cusack The IDA wants more to get such companies into addition to say we have di- foreign companies to invest smaller satellite towns rect transatlantic connec- outside of Dublin. In 2015 throughout the region and tions into Cork. That creates more than half the jobs cre- this policy has been pursued opportunities” he added. ated through the IDA were with some success. IDA measures jobs on the outside the capital and Cork is home to almost ground with an annual em- Ensuring Ireland stays tops for FDI these gains were in every 150 overseas companies employment survey. Another single region. ploying 28,500 people. The measure is what is known as John Daly more reporting require- After fantastic growth strong base of existing inter- investment approval. ments. Multinationals in the past 12 months — national brand name com- Those two measures are Caroline O’ Driscoll, will need to examine their during which client companies coupled with good leading to a sense of opti- Partner with KPMG, structures and ensure panies created just under quality infrastructure and mism right now. There is a Cork, says that tax has that they continue to be fit 19,000 jobs — more of the positive quality of life ex- strong list of investments in played an important role for purpose in this new same is expected in perience provides Cork with the pipeline for the first in attracting FDI into Ire- post BEPS environment. 2016. While the global trend a strong value proposition quarter of this year. The land for decades. With an open and trans- in foreign direct investment for new companies. success of 2015 is likely to be “As a small open econ- parent tax regime sup- favours large urban centres The IDA South-West matched in 2016. omy this makes sense, has ported by real substance the IDA figures show regional business develop- One national challenge created job opportunities, (IDA supported com- strength in regional lo- ment manager remarked revolves around personal and has served us well,” panies employ more than cations. that the level of downsizing taxation. It was referenced she says. “But the sands 160,000 people in Ireland), Last October, for — where companies reduce by IDA chief executive Mar- are shifting. The OECD we have nothing to fear example, IDA Ireland the number of jobs — was tin Shanahan this BEPS project (Base Ero- and indeed this could rep- launched an Invest in Cork down last year. The fact that month. He said that the sion Profit Shifting) aims resent an opportunity for initiative. This was the the level of jobs lost higher marginal tax rate to redefine the basis upon Caroline O’Driscoll, partner with KPMG, Cork, says Ireland is well Ireland,” she adds. eighth phase of its digital was down slightly boosted kicks in too soon and is high. which countries tax positioned for future changes to in international tax regulations. “We cannot be compla- marketing initiative de- the overall employment fig- “If we want to continue to profits of global business cent, and need to watch signed to attract inward in- ures. Ireland in 2016 is a attract foreign direct invest- and to ensure greater closely as our competitor vestment by highlighting more competitive business ment and we want to be transparency. and investors do not like un- rate of 12.5% on corporate countries respond to specific attributes of par- environment for companies competitive we need to en- “It represents a frame- certainty. They want to profits, one of the lowest in BEPS and continue to en- ticular regions. operating across a whole sure that we keep that under work for global taxation of know that when they invest the world, and lower again hance our offering where There are challenges. range of functions. review as the fiscal situation crossborder business. in a country, it has a stable at 6.25% for companies inno- required. Access to talent Most companies want to be IDA Ireland maintains a improves”. Many companies have and consistent tax regime. vating in Ireland. is increasingly important in large urban centres close working relationship IDA client companies found themselves in the Ireland dealt with BEPS Add this to a 25% R&D tax as workforces become in- which in terms of Ireland with the American were responsible for about news headlines due to proactively — we moved credit and Ireland’s offering creasingly mobile. means Dublin. In some Chamber of Commerce in 65% of Corporation Tax paid their tax affairs. Tax is quickly to eliminate the is attractive by European “By international stan- cases companies just want Ireland, the body which rep- in Ireland last year. suddenly on the agenda in ‘double Irish’, and while standards. Investors have dards our marginal in- to be in Dublin full stop. resents the interests of US In Ireland the number of the board room at a level other countries are still responded positively. Am- come tax rates are high In others there are oppor- companies here. Ray O’Con- foreign direct investments never seen before.” grappling with the impli- Cham report that total US and may become a barrier tunities to win them for nor regards it as a great or- rose from 197 in 2014 to 213 Whatever your views, cations of BEPS, Ireland in- investment to Europe fell to attracting high skilled Cork and other regions. ganisation. The United in 2015. New name invest- one thing is clear, change troduced the world’s first 19% in the first nine months workers if we fail to focus It is against this back- States is the strongest ments — from companies is nigh. So how is Ireland and only BEPS compliant of 2014, while US flows to on this. It may not be tax ground that the IDA has set source of foreign direct in- not previously in Ireland — positioned in all of this? ‘IP regime’ (known as KDB). Ireland surged by almost as we know it, but Ireland itself the ambitious task of vestment into Ireland and rose from 88 to 94 in the “I’d argue we are well Ireland has provided a safe 42%. Good news for Ireland. has responded well and increasing foreign direct in- the North American market same period. The number of positioned. One thing that harbour for investors in “What next for BEPS? with focused, consistent, vestment in the regions by is the largest source of in- people employed at overseas the BEPS programme has stormy seas.” BEPS has a way to go yet, and sensible policies we 30%-40%. vestment in new projects. companies now stands at brought internationally is Most vitally, she says, Ire- but I expect we will see in- can continue to thrive Cork is particularly “What the IDA does is try 187,056. This is expected to a level of uncertainty — land has retained its low tax creased transparency and into the future.” strong in business clusters to attract overseas com- grow to 209,000 by 2019.

16 IRISH EXAMINER | 29.01.2016 IRISH EXAMINER | 29.01.2016 17 Why companiesCorporate Tax Rates invest here Ireland’s corporate tax rate is 12.5%. The PWC ‘Paying LABOUR COSTS Taxes 2015: The Global Picture’ has ranked Ireland 1st US Since 2008 Irish labour costs have remained relatively stable compared to a number in Europe for ease of paying business taxes. of EU countries which have experienced signiﬁ cant increases in wages and salaries US ﬁ rms companies Euro Labour Costs P/Hour 2014 2008 2014 Change BULGARIA 10.00% have invested NORWAY 37.80 54.00 43% contribute €3 billion IRELAND 12.50% DENMARK 34.60 40.30 16% LITHUANIA 15.00% SINGAPORE 17.00% in BELGIUM 32.90 39.00 19% to the Irish Exchequer $277bn CZECH REPUBLIC 19.00% over SWEDEN 31.60 37.40 18% in taxes and an additional HUNGARY 19.00% Ireland since LUXEMBOURG 31.00 35.90 16% POLAND 19.00% FRANCE 31.20 34.60 11% €13 billion in expenditure to UK 20.00% 1990 NETHERLANDS 29.80 34.00 14% Output PORTUGAL 21.00% FINLAND 27.10 32.30 19% the Irish economy in terms SWEDEN 22.00% DENMARK 23.50% AUSTRIA 26.40 31.50 19% from US of payrolls, goods and AUSTRIA 25.00% GERMANY 27.90 31.40 13% companies in CHINA 25.00% IRELAND 28.90 29.80 3% services employed in NETHERLANDS 25.00% Ireland now exceeds SPAIN 28.00% their operations. LUXEMBOURG 29.22% per GERMANY 29.65% $80 billion JAPAN 33.06% year FRANCE 33.33% BELGIUM 33.99% USA 40.00%

Latest ﬁ gures show US ﬁ gures exported in excess of of €100 billion products and services from Ireland into world markets.

IRELAND’S MOST Business mobile broadband basket ✸ ✸ (international comparison) ✸ IMPORTANT ECONOMIC 140,000 Euro per month excluding VAT – PPP applied ✸ ✸ RELATIONSHIP €50 ■ Total US investment to Europe in the fi rst nine people employed months of 2014 fell 19% from the same period in 2013, POPULATION UNDER 29 YEARS €40 to $115 billion, while US fl ows to Ireland surged nearly 42%, to by 700 US roughly $37 billion. US direct investment stock in Ireland totalled a COUNTRY TOTAL record $311 billion in 2013, a greater investment stake than Germany and IRELAND 40.2% companies €30 France combined ($196 billion). FRANCE 36.5% UK 37.2% ■ The US accounted for 76% of Ireland’s inward investment in 2015. Analysed at a sector level, Ireland is the No. 1 location worldwide for US €20 FDI in the chemicals sector, which includes pharmaceuticals and second worldwide in the information sector. NETHERLANDS 35.3% POLAND 35.2% €10 ■ Irish companies directly employ an estimated 80,000 people within 227 companies at over 2,600 locations, in all 50 States across the USA. The EU 32.2% cumulative stock of Irish foreign direct investment (FDI) in the US stood at $16 billion in 2014. SPAIN 30.8% GERMANY 30.1% €0 ■ In 2015 the IDA announced a record 12,000 net jobs created by client companies 76% of these came from US companies. Third quarter, 2014 Fourth quarter, 2014 First quarter, 2015 ITALY 29.2% ■ US fi rms in Ireland form a critical part of Ireland’s cutting edge, internationally traded goods and services economy in industries such as information HUNGARY 32.5%

Denmark Germany Netherlands Spain UK Ireland Irish Examiner Graphics & communications technology, biotechnology, pharmaceuticals, medical technologies and ﬁ nancial services. SWITZERLAND 33.1% Data courtesy of American Chamber and IDA Ireland US Business in Ireland | US Business in Ireland ‘I have been made to feel my contribution is valued’

Nicola Cullinane mostly works with the sales depart- Nicola Cullinane ment at Loop1 Systems and the company’s partners at SolarWinds. Sales administrator, EMEA, Loop1 Systems “We work together to make sure that our custom- Interview: John Daly ers software licences are kept up-to-date year upon paratively smaller multi- team dinners and a few year,” she said. national there is more of an drinks the odd time. “I also perform various opportunity to get to know “We make an effort to cel- other administrative duties one another better than you ebrate birthdays and special for the EMEA office and I would if you were working occasions, and I have per- work closely with our team in a very large company,” sonally always felt that this in the US. I moved here from she says. “I recently visited is important to fostering a another company. Having the Austin office and it was good atmosphere in the of- spent a number of years great to put faces to names fice and makes for a better working in the arts and cul- of people I have been work- working relationship es- tural sector in a marketing ing with for months via pecially when you work so role, I decided I was looking phone or email. closely together.” for a change in direction.” “I was made to feel very at She says managers are all Nicola says that the IT home and a number of the very approachable. sector is one of the fastest staff went to a lot of effort to “As an employee I have growing industries in Ire- show me around Austin and been made to feel that my land, with a very transfer- to give me a sense of how contribution to the com- able skill-set which could they work on a daily basis. pany is valued and import- lead you to opportunities to “It definitely helped me to ant, and they always find work abroad. feel more a part of the ‘team’ time to tell you that you are She says that she found it because you can sometimes doing a great job — which in very appealing that Loop1 feel a sense of disconnect my past experience can be Systems is a multinational from the team as a whole be- somewhat lacking from company with a base in Lon- cause of the time difference managers; it’s always nice don and headquarters in in working hours and the to be told you are doing well. Austin Texas. The company distance etc. We have been It’s a great place to work, a nurtures its in-house talent. on a number of team outings lot of fun working with nice “There is a strong sense of since I started working here people every day doing big community, and as a com- and will often go for lunch, business across the globe.” Nicola Cullinane says management are very approachable at Loop1 Systems. Photo: Dan Linehan

Ireland is home to many of the world’s leading“ high-performance companies including Intel, Twitter, Pfizer, Citi, Huawei, Takeda, Fujitsu, Novartis, and Trend Micro.

GE Healthcare to recruit 140 staff and double its capacity in €36m investment In December, GE Health- care unveiled plans to invest $40m (€36m) at its manufacturing facility in Carrigtwo- hill, Cork. Employment at the Cork facility, which currently stands at almost 500 people, is expected to increase by 140 people. The investment which is supported by the Depart- ment of Jobs, Enterprise and Innovation through IDA Ireland, will double the facility’s production capacity of medical imaging contrast media — from 22.5 million to Richard Bruton, Jobs Minister, Paschal McCarthy, MD, Global Supply Unit 2 & Unit 11, Owenacurra Business Park, 43 million units per year. This investment will posi- Chain, GE Healthcare, and Barry Heavey, IDA Ireland, announcing Knockgriffi n, Midleton, Co. Cork. tion GE Healthcare globally GE Healthcare’s plans to expand its facility in Carrigtwohill, Co Cork. (021) 4621077 www.tecomet.com for growth in developing precision medicine and Life Sciences division as it “This investment is a sig- biopharmaceuticals. grows and positions itself to nificant vote of confidence Specialising in Shot Peening, Contract Inspection Surgical Instruments, Paschal McCarthy, the meet the international de- in our people and their com- Machining and Finishing of medical grade plastics and managing director, Global mand for precision medi- mitment to delivering the Supply Chain at GE Health- cine, biologics and other ad- very best possible products metal components and Fluorescent Penetrant Inspection care, said: “We are proud to vanced medicines such as available in the market,” be part of GE Healthcare’s cell and immunotherapies. added Mr McCarthy.

20 IRISH EXAMINER | 29.01.2016 US Business in Ireland US Business in Ireland

KDB keeps Ireland tops for innovation First Data recruiting to fill 300 skilled positions As the OECD’s Base Ero- an amount for ‘uplift ex- sion and Profit Shifting Frances Lenihan penditure’ — the lower of New York technology com- completion and renovation (“BEPS”) project continu- Outsourced R&D activities qualify where the 30% of the qualifying ex- pany First Data is to employ of an existing 32,000-sq ft fa- es to develop, the inter- Senior tax manager, “ penditure or the aggregate 300 highly skilled em- cility at Stereame Business national tax landscape re- Deloitte work is done by an unrelated third party of the acquisition costs and ployees at a new research Park, hiring will commence mains in the spotlight. group outsourcing costs. and development centre in for the opening of the centre With the publication of The Finance Act also Nenagh, Co Tipperary. later this year, with occu- a number of significant reas part of its BEPS project The Department of Fi- Qualifying IP assets for As far as qualifying expen- provides that appropriate The new facility will be pancy expected in 2017. ports in 2015, including — was recommended in nance launched a 12-week the purposes of the KDB are, diture is concerned, in addi- documentation will need to the company’s first Irish lo- IDA chief executive, Mar- some final BEPS Action the final OECD Action 5 consultation process in Ja- namely, patents and copy- tion to expenditure incurred be retained to demonstrate cation outside of Dublin. tin Shanahan, said this reports and the EU Com- Report. nuary 2015 to seek views righted software. by the company on R&D the basis of any KDB claim. First Data currently em- move was a strong endorse- missions Action Plan on The modified nexus ap- on a number of matters in The rules regarding qual- within the EU, expenditure This requirement, in ad- ploys approximately 300 ment for regional business Corporate Taxation, it is proach seeks to only allow relation to the KDB. ifying IP assets are some- on outsourced R&D will dition to the tracking and workers in two separate fa- development in Ireland. vital that Ireland’s inter- a taxpayer to benefit from Subsequent to this, the what relaxed for smaller qualify where the out- tracing requirement for in- cilities in Dublin. First Data is a provider of national tax strategy re- an IP regime to the extent Department of Finance re- companies where the qual- sourced work is performed come and expenditure pur- Tom Higgins, First Data’s commerce-enabling tech- mains a key focus. it can show that it incurred leased their feedback in ifying IP income is less than by an unrelated third party. poses, underpins the im- chief administrative officer, nology and solutions, serv- As announced in 2015, expenditure (such as R&D connection with the KDB. €7,500,000. Where such R&D activ- portance of having appro- said: “We have always en- ing approximately six mil- the EU’s Business Code of expenditure) which re- This included draft legis- Thus, the KDB will be of ities are performed by a priate transfer pricing joyed outstanding collabor- lion business locations and Conduct Group com- sulted in the IP income. lation in relation to the particular interest to busi- group company, such ex- documentation in place for ation with authorities in 4,000 financial institutions menced a review of nine In order to ensure that new IP regime. nesses who have or who are penditure will not be qual- relevant companies that Ireland to grow our busi- in 118 countries globally. Its existing intellectual prop- Ireland has remained re- Therefore, there was no considering establishing ifying expenditure. It may claim the KDB relief. ness there and have bene- 23,000 owner-associates are erty (“IP”) regimes in sponsive in this rapidly great surprise when the Fi- R&D facilities in Ireland; in however constitute uplift The regime aims to en- fitted from the country’s ex- dedicated to helping com- other European countries changing international tax nance Act 2015 included particular in the patented expenditure (see opposite). hance Ireland’s inter- traordinarily talented and panies, from start-ups to from a harmful taxes environment, the Irish legislation to introduce the pharmaceutical industry Overall expenditure on national tax strategy. In diverse workforce. the world’s largest corpor- viewpoint. Government introduced a KDB. As envisaged the and technology sectors. qualifying assets includes conjunction with the 12.5% “The facility in Nenagh ations, conduct commerce In addition the OECD number of positive devel- KDB is in accordance with When determining the all the expenditure that the corporation tax rate, the will house some of our most every day by securing and confirmed that existing IP opments in Finance Act the OECD’s modified qualifying profits amount, a company has incurred on current IP amortisation re- advanced research work in processing more than 2,300 regimes would have to 2015. This has included the nexus approach. calculation is required as R&D activities in relation to gime and the R&D tax payments technology.” transactions per second close to new entrants from introduction of the first The KDB is available to follows: the qualifying asset. credit regime, the KDB cer- Among the anticipated and $1.9 trillion per year. June 30, 2016, and must be OECD-compliant new IP companies for accounting This includes all of the tainly enhances Ireland’s work at the new R&D center An Taoiseach, Enda phased out by June 30, regime in the world — the periods beginning on or (QE+UE / OE) x QA company’s outsourced costs offering as an IP location. in Nenagh will be appli- Kenny, said: “First Data’s 2021. As a result, many Knowledge Development after January 1, 2016. (to third parties and group Companies should now cation/software develop- investment is a vote of con- countries are currently Box (“KDB”). It provides for a 6.25% ef- QE = Qualifying expend- companies) and also any ac- consider if the KDB relief ment, application analysis, fidence in the Mid-West and reviewing their existing IP The introduction of the fective rate of corporation iture on qualifying asset quisition costs incurred in will apply to the activities business analysis, technical in the Irish workforce. The regimes and will need to KBD as a new corporation tax on qualifying profits UE = Uplift expenditure relation to the qualifying they undertake and assess project management, sys- Government is determined amend their IP regimes. tax incentive was first an- that relate to qualifying IP OE = Overall expenditure asset (where purchased the additional benefit that tems consulting, and enter- to support strong job cre- This is to ensure that nounced by the Minister assets which result from on qualifying asset from either third parties or may result from this new prise architecture. ation all over the country as they are compliant with for Finance, Michael qualifying R&D activities QA = Qualifying profit a group company). tax incentive. Pending the signing of a the best way to keep the re- the OECD’s modified Noonan, in his Budget 2015 carried out by the Irish from relevant qualifying A firm’s qualifying expen- ■ Frances Lenihan, senior manager lease for the property and covery going.” nexus approach which — speech in October 2014. company. asset diture can be increased by in the tax department at Deloitte. Frances Lenihan advises that companies should assess their potential extra benefits from KBD relief.

22 IRISH EXAMINER | 29.01.2016 IRISH EXAMINER | 29.01.2016 23 US Business in Ireland US Business in Ireland

Hibernia delivers cable access to US and UK

The Cork region is gaining and six different routes con- direct access to North necting Ireland to North America and the UK via America and Europe. the new Hibernia Net- Back in 2010, the company works’ high performance originally unveiled plans to undersea Express cable. construct a transatlantic The cable will deliver the submarine fibre optic cable lowest latency between Ire- network from New York to land, the US and EU, offer- London offering the fastest A map showing the connectivity available via Hibernia Networks. ing an economic opportun- route from North America ity for Cork and its en- to Europe at sub-60m under Minister for Agriculture, will allow Irish companies virons and all areas along Project Express. The addi- Food, the Marine and De- to expand their global foot- the Atlantic Corridor. tion of a spur to connect to fence, Simon Coveney, said: print. The new link will Hibernia owns and oper- Cork was driven by demand “This high capacity, direct provide direct connectivity ates four cable landings from IDA client companies. transatlantic connection to UK and North America.”

Sean Sheehan, chief executive of Wisetek in Cork, say s the experience he and his co-executives gained with US-owned IT corporations provided an Wisetek CEO, Sean Sheehan, with members of the Wisetek Thailand team, who visited the Deng Forest Community ideal foundation upon which to develop Wisetek as an Irish company with steadily growing overseas operations. Picture: Dan Linehan in Krachan National Park to donate batteries to the community, who live beyond the reach of electricity services. Wisetek plans further expansion in US market During a week where much industry, having previously ment of a secure web portal: were finalists in two cat- of the US was effectively John Daly talks to Sean Sheehan, CEO of Wisetek, a Cork-based company held senior roles for EMC “This system underpins the egories in the Cork Digital shut down due to massive Corporation, Memorex effectiveness of Wisetek’s Marketing Awards 2015 — blizzards, Sean Sheehan, which delivers reverse logistics, IT asset value recovery, and manufacturing Telex, and Xerox Corpor- returns management ser- Best Website and Best Zero CEO of Wisetek, wasn’t ations. “Returns manage- vices. Extensive market re- Budget Digital Marketing about to let the weather get services to the electronics and IT industry; the company is enjoying a surge ment — increasingly being search highlighted the need Campaign. in the way of company recognised as affecting com- for simplified interactions As part of the company’s business. of growth in the USA and Asia, with plans for US and EU expansion petitive positioning — pro- between the logistics and ad- internal corporate ini- “We began this trip in vides an important link be- ministration functions and tiatives, environmental Austin, Texas, and then on tween marketing and logis- the equipment vendor’s week is an annual event to North Carolina for more tics. The broad nature of its field based organizations; ie, within Wisetek that aims to meetings,” he explained, cross-functional impact sales, customer engineer- encourage employees to speaking from the US. “We suggests that firms would ing, project managers, etc, take part in environmental had planned to follow that Wisetek has operations in sible IT recycling services used assets,” he adds. significant profit generating benefit by improving inter- to best organise product and activities, both as teams and with further meetings in the USA and Asia, with to the world’s leading IT Material no longer activity, and today Wisetek nal integration efforts. parts returns processes.” as individuals. Boston and New York, but plans to extend further corporations. Wisetek op- required is recycled to Wise- operations have expanded “In a firm’s planning for Last November, Wisetek A recent week focused on are instead heading to the across North America and erates from bases in Ire- tek’s Sustainable EARTH across the globe to provide returns, a primary factor is were honoured with the the theme of ‘Waste Not, West Coast due to airport Continental Europe. land, the USA, and Thail- standard, which is extern- services through the appli- the remaining value of the Green Business 2015 Award Want Not’, with all staff tak- closures in the Northeast. “Wisetek was founded and, with its list of custom- ally certified to the Respon- cation of Lean Sigma material returning and by the Little Island Business ing part in activities and We’re not about to let back in 2007 to support ers including EMC, VCE, sible Recycling standard, methodologies of Recovery where it may re-enter the Association, which recog- projects around reused ma- weather get in the way of major enterprise systems McAfee, Foxconn, Tyco, compliant with all global for Reuse, Return to Vendor, supply chain.” nises “businesses who have terials that would otherwise Wisetek business,” he said. manufacturers to meet the and Dell, plus similar large regulations including the and Asset Value Recovery Wisetek has developed excelled in the environ- be considered waste. With extensive experi- increasing demands of glo- data centre services com- stringent recommendations operations. the TotalRMA managed ser- mental and green sectors of “Our wood pallets were ence in the electronics bal E-Waste regulations,” panies. of the 1989 Basel convention. “Through these precisely vice, which now organises our economy and/or the op- turned into wonderful nest manufacturing industry, Sean explains. “Wisetek’s recycling “Wisetek assembles, con- controlled operations, we the entire evaluation, collec- eration of sustainable prac- boxes for our symbol, the including EMC & Wang “With my experience in priority is the recovery of figures and tests complex IT ensure the brand integrity tion, and return of all end of tices in their business.” Owl, as well as the construc- Labs, he has been proac- warehousing and oper- material, either for reuse systems for specific custom- of our OEM clients remains use products. Chief financial officer, tion of sheds for local com- tively involved in all as- ations management within within our client’s oper- er orders, as well as manag- fully protected while they “This innovative service Paul Carr, said: “Wisetek munity projects. We also pects of operations man- the IT industry, I recog- ations or for remarketing ing ‘Proof of Concept’ pro- enjoy optimal financial re- provides IT equipment ven- strives to be recognised by raise awareness of ways to agement including manu- nised early that these ever- to our global network of grammes in each global returns,” says Cork native Mr dors with a comprehensive customers, employees, and cut down on unnecessary facturing, warehousing, re- increasing international buyers under the Wisetek- gion — USA, EMEA and Sheehan. services model that ensures the community as a respon- waste in our day to day ha- verse logistics, rework, and regulations for managing market.com site.” Asia — for Original Equip- “Reverse logistics is more all returning materials are sible business, committed to bits,” said Mr Carr. quality. end of life electronic waste This involves the man- ment Manufacturers.” than just returns manage- analysed, valued, collected, best environmental practice The Wisetek Carpentry An advocate of manufac- in returning customer sys- agement of all aspects of IT Initially established to ment; it is activities related reconciled, and processed and absolute transparency Challenge was a similar cor- turing Lean Sigma method- tems was becoming a hardware products prior to support major IT hardware to returns avoidance, gatek- efficiently at optimal cost. in all work practices.” porate initiative which en- ologies, Mr Sheehan holds larger management chal- their primary use and, manufacturers in resolving eeping, disposal, and all This maximises the overall A month earlier, Wisetek couraged employees to work an MSc in Professional lenge and cost burden for critically, when they are the increasing demands of other after-market supply corporate value that can also won the IT Project of as teams to create func- Practice and a Diploma in major IT organisations.” considered redundant. E-Waste regulations, and chain issues,” explains Mike possibly be realised from re- the Year 2015 at it@cork tional objects, with many International Selling. The company has now “These reuse priorities minimising its large cost Higgins, Wisetek sales direc- turning products and Leaders Awards — the an- employees building high Headquartered in Cork grown to become a global assure our clients that they burden, the company has tor, who has 30 years’ sales parts.” nual event recognising the quality furniture, and one and currently employing provider of secure data- receive optimal financial now transformed this cor- and marketing experience A key aspect of this pro- leading companies in Cork’s team even constructing a more than 220 people, elimination and respon- pay-back from the flow of porate requirement into a of working in the global IT ject has been the develop- IT community. Wisetek fully functional go-kart.

24 IRISH EXAMINER | 29.01.2016 IRISH EXAMINER | 29.01.2016 25 US Business in Ireland

IDA jobs in 2015: Regional Breakdown Hortonworks to REGION TOTAL EMPLOYMENT GAINS LOSSES NET NET CHANGE AS % OF CHANGE TOTAL EMPLOYMENT Dublin and 91,339 9,681 -3,888 5,793 6.3% recruit 50 staff at Mid East South West 33,831 4,151 -665 3,486 10.3% new Cork office Mid West 15,766 1,689 -637 1,052 6.7% US-based software provider the pressure on Irish busi- West 19,121 1,475 -924 551 2.8% Hortonworks is to hire 50 nesses to operate in the ‘al- South East 12,766 735 -431 304 2.4% people over the next 18 ways-on’ environment has months with the opening of grown dramatically. The North West 5,370 478 -187 291 5.4% its new centre of excellence partnership with Horton- in Cork. works will further enhance Midlands 4,307 376 -136 240 5.6% To be situated next to the our Hadoop and Big Data Clarion Hotel, the office capabilities, and help us North East 4,556 398 -282 116 2.5% was officially opened ear- provide our clients with the Total 187,056 18,983 -7,150 11,833 6.3% lier this week, and already most up-to-date tools, re- has 10 staff in place. sources and training. This Hortonworks is a leader will also enable local busi- in accelerating business nesses to turn data into ac- transformations with Open tionable insights.” Enterprise Hadoop, devel- Hortonworks’ Cork office oping, distributing and sup- will provide space for an exporting an enterprise-scale panded global technical data platform built entirely support team for the more on open source technology than 750 customers as well including Apache Hadoop. as space for other oper- “Our presence in Ireland ational professionals. Addi- is yet another step towards tionally it will offer an ideal making Enterprise Hadoop location to welcome both as widely available as poss- partners and prospective ible,” said Andy Leaver, VP customers. of international operations, Hortonworks’ presence Hortonworks. “We will also in the region has seen Trus- work towards the recruit- tev, the Cork-based technol- ment of up to 50 new em- ogy company for the finan- ployees for our new Cork fa- cial and e-commerce sec- cilities to continue to meet tors, opting to enhance its the significant uptake in analytics proposition based Hadoop across Ireland and on the Hortonworks Data the rest of Europe.” Platform. Founded in 2012, the com- The announcement is pany became the first of supported by the Depart- Hadoop distributor in late ment of Jobs, Enterprise 2014 to file for IPO. In 2015, and Innovation through Hortonworks developed an IDA Ireland. extensive network of Martin Shanahan, CEO partners and customers to at IDA Ireland said: “Tar- fuel the international adop- geting companies in the Big tion of Hadoop and deliver Data space is something the ‘best-in-class’ technical IDA has focused on in re- support. cent years. Hortonworks is Bluemetrix, a Cork-based a prime example of a com- big data specialist deliver- pany thriving in this sector. Ireland’s net job creation rose 6.3% overall during 2015 among IDA-backed companies, with the South West enjoying strongest growth. ing web analytics and data The 50 new roles that Hor- consultancy, recently be- tonworks has announced came the first Hortonworks here today will be filled by Silver Certified Partner in candidates with Tech Sup- Ireland. port, Finance, HR, Market- Liam English, founder ing, IT and Operations and CEO of Bluemetrix. backgrounds. Talent re- said: “The volume and mains the number one rea- FDI driving recovery sources of data have in- son that companies choose creased exponentially and to locate in Ireland.” Results issued recently by Kerry students attend IDA Ireland show that one- Joe Dermody courses in UCC or CIT. in-five of all new jobs cre- In taking its overview of ated in Ireland in 2015 have Analysis the hugely positive upward been as a direct result of trend in FDI, the IDA notes: IDA-supported foreign di- “Annual figures are a snap- rect investment. shot, particular areas will Almost 19,000 jobs were 2014, there were around 95 companies in Limerick and have their ups and downs, created last year by IDA US-owned FDI operations in its hinterland employ 15,766 but the overall direction is client companies in regions Cork alone, employing people between them. unmistakable — foreign di- all over Ireland, with over 23,112 people. The IDA groups and ana- rect investment is growing 9,000 of those jobs created When we note that the 700 lyses counties in terms of in all regions, contributing outside Dublin. or so US-owned companies clusters with their natural to the overall strong As the graphic above in Ireland employ 140,000 business neighbours. Thus national performance.” shows, the net gain for the collectively, we see how well it includes Waterford and The number of invest- IDA’s Dublin and Mid-West the Munster counties appeal South Tipperary in its fig- ments secured in 2015 rose region came to 5,793 jobs, up as a base for US investors. ures for the South East. from to 213 from 197 in 2014. 6.3% of the region’s jobs Munster’s overall share Waterford is included in its The number of new name in- total at the end of 2014. grows considerably when figures for the South East. vestments went to 94 from 88 The South-West — Cork we include the province’s Thus, viewing Munster as in the previous year. The and Kerry, as defined by the other key counties. a province is difficult, and strong net job creation per- IDA — enjoyed a net gain of The IDA’s figures for 2015 indeed probably pointless. formance is a result of a 3,486 jobs, up 10.3% on the also showed a phenomenal The IDA’s regions are based very strong pipeline of new previous year. This thriving performance for the Mid upon natural hinterlands investments and lower job Agriculture Minister Simon Coveney, John Kreisa, Hortonworks region is home to companies West region, which includes which tend to share the losses within the employ- VP for marketing, and Andy Leaver, VP for international such as Apple, Pfizer, EMC, Limerick, Shannon and types of resources of inter- ment portfolio. Losses as a GSK, Amazon and others. Clare. The region was up est to visiting companies; percentage of the overall operations, Hortonworks, attending this week’s launch in Cork. US companies dominate 1,052 net jobs, 6.7% more its e.g. many Kilkenny students employment portfolio were these figures. At the end of total in 2014. IDA-backed attend WIT, while many at their lowest level ever.

26 IRISH EXAMINER | 29.01.2016 US Business in Ireland ‘I’ve had the same career trajectory here as in London’ ■ Can you describe your counterparts in London, US, career and education and Gordon Woulfe Guernsey, India, and Singa- how have you ended up pore to ensure round the working for Northern Global trade and settlements, Northern Trust clock service to our clients.” Trust in Limerick? ■ Have global perceptions “I studied both my under- Interview: Joe Dermody of Ireland’s financial ser- graduate and postgraduate vices industry altered degrees at UCD. I always much since the global re- had a keen interest in global “As one of the biggest em- multi-cultural country. We cession years? markets, and when I grad- ployers in the mid-west, have seen huge social “Throughout the recession, uated, I took my first role Northern Trust has allowed change, and economically Ireland maintained its posi- with an American bank in me combine my personal we are now able to look for- tion as a global hub for fi- Dublin. I was keen to stay in goals of being close to family ward, having been through nancial services, with more the global banking arena, and achieve a strong work- the recession. Living in the than 35,000 people directly and in 2008 I went to London life balance, whilst still mid-west enables me to have employed across all areas to work for a major, global being able to develop my ca- a city job with a more re- from retail banks to fund ad- bank. London was a great reer. Northern Trust’s Ire- laxed lifestyle. I have better ministrators to insurance. city to live and work in, and land off ices are global work-life balance and a More than 200 of the world’s my role enabled me to travel centres of fund adminis- hassle-free commute. leading financial services extensively to the US, Asia, tration and in particular the “I enjoy working with a firms have a presence here and Africa, but I was always Limerick office continues to team of talented partners. in areas from retail banks to keen to come home. expand. By the end of 2017, Graduates from the local fund administrators to in- “It was important for me Northern Trust will have al- third level institutions form surance. Almost €1.9trillion to find the right role in the most 1,000 staff in Limerick. a large part of our work- of funds are administered in right firm for two reasons; Personally whilst I enjoy force. There are a number of Ireland. I’ve always worked for glo- leading a group, I also really them in my own group, and “We are now seeing an in- bal firms, and I wanted to enjoy the strategic side. My they are all well rounded, crease in financial roles mi- continue this and I also role has enabled me to set up keen, strong employees grating to Ireland, which wanted to ensure that I con- a division with a blank can- eager to grow their careers highlights the significance tinued to move forward with vas, and build the team. in the business.” of Ireland in the global fi- opportunities to develop my Whilst it’s hard work, it is ■ Can you describe the nancial services stage.” career. Northern Trust’s ex- definitely rewarding, watch- work you do, and how ■ What are your main pansion in Limerick offered ing the group develop into a your work operates on a ambitions for the future? me the opportunity to move strong centre of excellence.” global level. “I want to continue working back to Ireland whilst at the ■ What have you enjoyed “I run the Global Trade & at Northern Trust, building same time maintaining the most about being back in Settlements division in Ire- my group. As Northern same career trajectory I Ireland and working for land. My group looks after a Gordon Woulfe, Northern Trust, who says a lot of financial roles Trust continues to hire ex- would have had in London”. Northern Trust? number of functions for with large corporations are migrating to Ireland. pertise in Limerick, there is ■ What opportunities, “Ireland has changed sig- sophisticated global clients an abundance of opportun- personal & professional, nificantly in the past 10 performing tasks such as management across broad transactions across more ities to develop career wise does this position in years. It has become an in- funding, settlement, trans- spectrum of financial in- than 40 markets daily. We and get involved in other Northern Trust give you? creasingly progressive, action routing, and account struments. We manage partner closely with our areas of the business.”

IRISH EXAMINER | 29.01.2016 27 US Business in Ireland US Business in Ireland

CIT’s deep connection with USA ■ Research collaborations

Cork Institute of Technol- ogy (CIT) has forged many links with the USA, primarily through agree- ments with US Colleges for staff and student exchange but also many research and project collaborations, like ‘Project Tara’. This initiative is a joint venture between CIT’s Blackrock Castle Observ- atory, UC Berkeley’s Centre for Science Edu- cation (“Multiverse”) and a number of private indi- Students from Beaumont Girls School at the CIT Blackrock Castle viduals and companies in Observatory, experiencing ‘Project Tara’, a system that allows Ireland and the US. CIT Hincks Centre for people in Cork to control a telescope trained on the night skies in Entrepreneurship Excel- California, USA. Photo: Denis Scannell lence carried out research sponsored by the Irish alumni work in the US, eg the region, especially in American Partnership CIT’s New York Alumni are the engineering, ICT and Scholarship and re- helping to create new oppor- pharmaceutical sectors. searched the origins of the tunities for our graduates so CIT is looking forward to ICT sector in Ireland and that they have a truly inter- collaborating with many its subsequent develop- national experience. more both here and in the ment from 1960 to 2010. CIT continues to grow its US. For further in- CIT students go on work partnership with the US and formation contact: Email: placement to the US an- is already working with [email protected] nually and now many many US multinationals in Telephone: 353 21 4335302 The interior of the new building unveiled at Apple’s facility in Hollyhill, Cork, when announcing its latest recruitment drive. Employees working on the iMac production line at the Apple European Headquarters in Hollyhill, Cork. Pictures: David Keane Future bright as Apple plans to add 1,000 new staff Apple’s story in Cork is authorities have been fully attracting Foreign Direct one almost everyone in the IT recruitment drive cooperative in providing Investment (FDI) — show city has a connection to, comprehensive replies in re- that more than 187,000 Tim’s 27 years in Hollyhill given the sheer scale of the Apple European Headquarters, Hollyhill, Cork sponse to Commission’s re- workers are employed by campus that now exists at quests. Though transfer FDI companies in Ireland Meet Tim, an Apple manu- Through the evolution its European headquarters pricing rules have been To further the point, 2015 facturing engineering of the Mac and the advent in Hollyhill. Report: Rachel O’Leary tightened over the years, the saw a net increase of 11,800 manager. He is pretty far of the iPod, iPad and Since Apple co-founder, tax administration had a IDA-supported jobs in the up the management iPhone, the work of Tim the late Steve Jobs, landed Cook on a recent visit to Enda Kenny labelled it a significant degree of discre- year — a 66% increase on ladder in Hollyhill, Cork, and his team has consist- in Ireland to open the facil- Ireland said the company boost for the South West re- tion in the past.” the previous year. All the but his journey has been a ently evolved. ity 35 years ago, its story was “rooted in Ireland”, a gion and a sign of the Speaking last year in attributes the Taoiseach long one — he started with “Apple in Cork has has been one of continued country they are proud to country’s broadening Davos, Switzerland, An cited must be making an the company 27 years ago. changed dramatically. I expansion. call home. economic recovery. Taoiseach Enda Kenny de- impact overseas. “I started in Apple in suppose the product Following his successor, Back in November, “These new jobs come on nied there had been any One additional factor 1989 as a manufacturing itself; the level of atten- chief executive Tim Cook’s Apple unveiled plans to re- top of 1,000 additional jobs special deals between the that perhaps doesn’t quite hire maintenance techni- tion to detail is very sig- visit to the country last cruit 1,000 new staff for its already created at Apple in Irish Government and any get the credit it deserves, cian in the printed circuit nificant now compared to November, all the signs Cork campus, bringing the the past 12 months, which US company based here. however, is the lifestyle board assembly business. years ago. That obviously suggest a continuation of total employed in the city brought the workforce in Apple is one of several component. Numerous After that I would have requires all the engineers that trend. to 6,000 once all the jobs Ireland to more than 5,000 companies to have become country MDs point to- done a number of roles to think outside the box The company is now the come on stream. A newly- in 2015,” he added. the focus of European Com- wards the quality of life on through supplier quality, and we’re always chal- single biggest employer in constructed building on “This continued expan- mission enquiries. The offer in Ireland — and even manufacturing engineer- lenged with coming up Cork with more than 5,000 the Cork campus, which is sion by the company is tes- Commission is due to issue a more so in an area like ing and my current role as with new ways to carry staff currently employed due to be completed by tament to the quality of the report on its findings on Ire- Munster — as a significant manufacturing engineer- out the processes that are across a range of func- mid-2017, will help accom- talent pool, the infrastruc- land’s relationship with draw. ing manager,” he explains. required by all the new tions. modate the expanded ture, and the business en- Apple in March. For all that Dublin has “I got to travel to all of products but that’s what Everyone, more or less, workforce. vironment that this The European Commis- going for it, the capital the regions where we have makes it interesting.” knows someone who The announcement country has to offer and Apple chief executive Tim Cook signalling his approval for the IT sion has already ordered struggles with a number of manufacturing, including Despite his evolving works or has worked with marked Apple’s latest sig- further cements Apple as giant’s Irish operation on his recent visit to Cork. Dutch authorities to recover issues with workers hav- our design centre in Cu- work the goal remains the Apple and if they don’t nificant investment in the one of Ireland’s leading up to €30m from US coffee ing to endure higher house pertino, working on new same: to make the best they more than likely country following its pre- employers.” the Irish government, the trust chief, Margrethe Ves- chain Starbucks, and told or rental prices, longer product designs. product possible. know someone in a job vious commitment to The company’s commit- company has firmly insisted tager, earlier this week. Luxembourg to do the same commutes and a general “I suppose being the “It’s a large company supported by its presence spend €850m on a new data ment to Ireland is clear and that no such deal exists. Mr Cook says that there with Fiat Chrysler for their strain on certain services. link between manufactur- locally but also a large in Ireland’s second city. centre in Athenry, Co Gal- it will not be affected by the The issue relates to how is no “special deal” in place tax deals. This, to a large degree, is ing and design so that we company globally, so we The Hollyhill facility way, which some analysts ongoing European Com- EU members apply state aid that Apple would have to While we await the Com- Munster’s secret weapon can build it efficiently — get to share what we learn has grown from a modest hope could help launch a mission investigation. rules. The European Com- answer for. mission’s report, it is reas- in the fight for investment. and in a vertical launch here with the other re- operation when it first tech ecosystem in the area While much public and mission insists that these Speaking back in June suring that Apple maintains Last year’s Cork Chamber environment — with the gions because at the end opened its doors in 1980 to despite the relatively media attention has been rules must be applied fairly 2014, when this story first the Commission’s report Company of the Year goal being that when the of the day we’re one com- a central command centre small amount of jobs it devoted to this inquiry and in a non-discriminatory came to light, European will not have any material winner was Solar-Winds; green button is pressed pany split up all over the for much of Apple’s busi- will create. which is examining if an way. Commission VP in charge impact on its Irish base. the Texan IT management that we can build as many world but the goal is com- ness outside of the US. Welcoming the news of agreement was in place Apple confirmed that Tim of competition policy, Mr Latest figures issued by company whose EMEA as possible in as short a mon, really: to make good And what of the future Apple’s latest expansion which would have contra- Cook has met with the Euro- Joaquín Almunia, said: “In the IDA — the Irish govern- operations are run out of space of time.” products.” for Apple in Ireland? Tim in Ireland, Taoiseach vened EU State Aid rules pean Commission’s anti- the case of Ireland, the ment agency charged with Cork.

28 IRISH EXAMINER | 29.01.2016 IRISH EXAMINER | 29.01.2016 29 US Business in Ireland US Business in Ireland “Overseas UCC: fostering an ethos of Regeneron set firms account for 66% of innovation, research and Irish exports; to bolster its EU and USA industry collaboration John Daly mission’s U-Multirank, 2015 as one of the world’s are our main which surveyed 1,200 higher leading institutions in pro- 2016 has dawned brightly for education institutions from biotic research, the gut University College Cork 83 countries. In this analy- microbiome and its role in markets (UCC), being named The sis, UCC was the top per- Irritable Bowel Syndrome Irish footprint and other areas of gastroin- Sunday Times University of forming university inter- the Year for a record-break- nationally, based on obtain- testinal health. The coming fourth time. ing the highest number of pany was the winner of the Following its triumphs in ‘A’ scores, with 21 out of 28. SME category in the inaug- Prof Fergus Shanahan and Dr Sally Cudmore of the APC Microbiome Regeneron Pharmaceuticals 2003, 2005 and 2011, the guide “We are very fortunate at ural US-Ireland Research Institute in UCC, a Science Foundation Ireland national research Inc announced recently an Brian Corcoran IBM seeks noted UCC’s growing inter- UCC, being at the heart of Innovation Awards for its centre which is focused upon gastrointestinal bacterial research. additional investment of national reputation based such a major cluster of work bringing a patented more than €300 million in its Director of IT, Regeneron Pharmaceuticals on its high performance in multinational companies, Irish probiotic, discovered centres led by UCC are: the UCC researchers collab- Limerick campus, adding to recruit research, and exceptional which is an extremely im- in UCC, to the international Irish Photonic Integration orate with 700 of the world’s another 200 jobs. track record in innovation. portant strength and oppor- marketplace.UCC was Research Centre (IPIC) at top universities across 120 This will bring the com- Interview: John Daly Coming as it does during the tunity for the university,” nominated in the HEI cat- Tyndall National Institute; countries. Prof Maguire en- pany’s overall investment to software celebration of the life and Professor Maguire explains. egory for its institutional the APC Microbiome Insti- capsulated the University’s €600 million, with a total legacy of George Boole, the “Our role in continuing to links through an innovative tute; The Centre for Marine success as a unique combi- workforce of 500 by 2017. award recognised UCC’s supply the graduates with partnership between the and Renewable Energy– nation of world-leading re- Having acquired the engineers tradition of independent the appropriate skills these team led by Professor Ma- MaREI; and INFANT, the searchers, internationally former Dell Computer thinking, and particularly companies need. Added to guire and Lilly, of Kinsale Irish Centre for Fetal and competitive research infra- premises in Limerick for its the ability of its researchers that is the role we play as re- and Indianapolis. Neonatal Translational Re- structure, trans-disciplin- first Industrial Operations to generate research in- search partner, which has In an initiative begun in search, in addition to co- ary activity and extensive and Product Supply site out- come, which totalled over seen very strong and im- 2012, UCC is a participant in leading Insight with three industrial partnership. side of the United States in €83m last year. portant long term collabor- 11 of the 12 research centres other universities. “This complex combi- 2013, the site houses the lar- “It is gratifying to see the ations developed between established by Science “Having this level of in- nation not only provides the gest-scale bulk biologics work we do across the teach- our key researchers and Foundation Ireland in the vestment in UCC underpins bedrock for sustained suc- production facility in Ire- ing and research space re- many of these companies in largest joint state/industry the excellence of our re- cess in the generation of land. cognised, being at the cut- the region — relationships research investment in Irish search activity. The scope non-exchequer income and “Teamwork is very much ting edge in the generation that have been extremely re- history. State investment of and the complexity of the re- enterprise development, but part of the ethos of Regener- of new knowledge at an in- warding to both parties. €355m is matched by a con- search programmes and the also provides the agility to on, both here at the site in ternational level, as well as “That initial connection tribution of some €190m industry interface — these respond rapidly to emerging Limerick, and with our col- the work we undertake in fostered between UCC and from over 200 enterprise are the elements that make areas of national and inter- leagues in the US,” says collaboration with enter- the company’s site here in partners. The research it all so rewarding.” national strategic priority.” Brian Corcoran, director In- Artificially intelligent com- prise partners,” says Profes- Ireland often develops over formation Technology. “All puter Watson was created in sor Anita R Maguire, vice time into a greater collabor- of my career has been with president for Research and ation with its research head- American companies, and I IBM’s DeepQA project; in Innovation, who is actively quarters in the US and else- Regeneron Pharmaceuticals in Limerick, where the US company is Teamwork is central to the ethos at Regeneron Pharmaceuticals, says Brian Corcoran, the company’s 2011 it competed on TV show can attest to the strong em- expected to employ 500 people by the end of 2017. IT director, and a winner of three All-Ireland hurling medals with Cork. engaged in research, STI where. At that level, there is phasis placed on maintain- ‘Jeopardy’ against former policy, academic industry a huge generation of knowl- ing good relationships with- winners Brad Rutter and Ken collaboration and strategic edge and sharing of expert- in that environment. to leverage global systems Some 38% of the com- is the case that you will ethos encouraged from the economy over the last 30 Jennings. Watson won the development of the pharma- ise which has become very “Regeneron has a signifi- by supporting them locally, pany’s current full-time often spend more of your top down at Regeneron,” he years, but I believe the bio- first place prize of $1m. ceutical industry. significant over the last dec- cant strength in that, while and we will always need employees are from Limer- time with your colleagues adds. pharma industry is really “All of these activities ade as these Irish multi- it is a multinational, it is still suitably qualified people to ick, with more than a third than you do with your Once in operation, the the future now,” he says. have come together in a nationals have moved from relatively small in terms of translate data into in- graduates of the University family. It is important that Limerick facility will be “There are a number of IBM Ireland has been ex- complex mix, and being basic manufacturing sites locations and number of em- formation and knowledge.” of Limerick and Limerick these relationships can be dedicated to the production new companies and projects panding its Analytics & named University of the into roles of greater stra- ployees,” he says. With group headquarters Institute of Technology. maintained in social ways of biologic medicines, a sec- coming to Ireland now, and Solutions Lab to advance Year is a recognition of the tegic importance globally.” “We are still small enough at Tarrytown, New York, Three-quarters of the like company gatherings, tor Ireland now excels in. this underlines the level of cloud social collaboration successful delivery across The inaugural issue of the that it is practically possible USA, Regeneron evaluated workforce is from the barbecues and the annual The availability of highly talent that we have here,” and HR analytics soft- all of those aspects.” Global Entrepreneurship to know most people within a number of locations for its Munster region. Christmas party — all of trained staff is essential to adds Mr Corcoran. ware, in a move geared to- From a research perform- Network Magazine, dis- the organisation, which first major international “We work within an in- which offer opportunities to fuel this growth — helped to “We are not a large island wards helping organi- ance perspective, the 2015 tributed by the Financial translates very well into a expansion before event- dustry where there is fre- mingle in a social context, a major degree by the with a big population, but sations build and main- CWTS Leiden Ranking exer- Times worldwide, highlight- collaborative focus through- ually selecting Limerick, a quent pressure to deliver along with partners, wives National Institute for Bio- we are a talent-rich country tain a smarter workforce. cise, which ranks 750 uni- ed Ireland and UCC as a hub out.” choice influenced yb the the goods to a required and girlfriends. Given the processing Research and with well educated people. As part of the expan- versities worldwide focus- for innovation, new ideas, As the facility grows into support of IDA Ireland, and schedule, but we are very amount of time we spend Training, which provides Regeneron are certainly sion, IBM is creating sev- ing on the top 1% most fre- start-ups and creativity. the future, so too will the IT the expertise provided by conscious that people need working, often to deadlines, training to more than 3,300 very happy with the quality eral high value software quently cited publications, The GEN initiative is ‘a staff required within the in- the National Institute for time to relax and achieve it is important that there be people a year. of hires so far, and that is engineering roles at the UCC was the foremost insti- new voice for promoting frastructure: “Being part of Bioprocessing Research an even work-life balance,” an element of fun within it, “Pharma has been a huge something that will only get development lab, which tution in Ireland, holding entrepreneurial growth and a large corporation, we try and Training. Brian explains. “Indeed, it and that is very much an contributor to the Irish better into the future.” has offices in Dublin, 16th position in Europe and support start-ups around Cork, and Galway. This 52nd worldwide. This recog- the world,’ and featured a project is supported by nition was consistent with foreword by US President the Department of Jobs recent performances in Barack Obama. through IDA Ireland. other ranking exercises, in- “As one of the main par- IDA Ireland CEO, Mar- cluding the European Com- ticipants featuring in the Flex rebrands to reflect its expansion to offer full range of business services tin Shanahan, said: “IBM GEN magazine, UCC is de- In July 2015, Flextronics Manufacturing Services products from almost every challenges of this new age to solve the challenges of the has a long history in Ire- lighted to be part of this im- announced a name change (EMS) solutions company to industry. Flex is very well requires the right partner at connected age. Through land where it has con- portant initiative that helps to Flex. what it is today; a company positioned to help custom- every step. great intelligence and in- stantly evolved as a busi- promote Ireland as a global This change reflects the that offers its customers a ers manage these challenges With extensive experience sights Flex brings custom- ness to suit client needs. hub for entrepreneurship, company’s evolution to “a full range of services from and capitalise on the oppor- across virtually all indus- ers closer to the markets IBM takes advantage of innovation and business. leading sketch-to-scale sol- innovation, design, engin- tunities that arise from this tries, ranging from health- they serve, creating a supply Ireland’s highly-skilled The focus is collaboration utions company that de- eering, manufacturing, glo- transformative period. care and automotive, to in- advantage almost anywhere ICT workforce in the between research, edu- signs, builds, distributes, bal distribution, and after- Its global scale and exten- dustrial appliances, energy, by improving visibility and areas of cloud computing cation, entrepreneurs, in- and services intelligent market services across al- sive physical infrastructure communications, enterprise velocity in a dynamic world. and analytics research to dustry, and government to products for a connected most every industry.” includes almost 200,000 pro- computing and consumer Flex has a long history in further advance the capa- advance the entrepreneur- world, with a promise to In today’s world a new age fessionals working across electronics, Flex is equipped Ireland having opened its bilities of businesses in ship eco-system in Ireland help the world Live of intelligence has emerged; 100 sites in 30 countries to with the unique expertise to first operation in 1983. Ireland and around the on the global stage.” smarter”. an era of rapid transition create a smarter, more con- improve speed to market, ef- Flex in Ireland is made up world. Seeing a company Alimentary Health, a Jerry Fitzpatrick, gen- and transformation, full of nected world. In today’s ficiency, quality assurance, of a diverse workforce of al- like IBM expand here in specialist microbiome re- eral manager of Flex’s new disruptive technologies marketplace, demand for and cost effectiveness most 700 employees working Ireland sends out a very Professor Anita Maguire, vice search company based in Cork operation, stated: and business models. Cus- smarter, more advanced sol- throughout the entire life- across a broad range of func- powerful message to Cork, and a founding “The name change reflects tomers are facing a future utions is growing exponen- cycle of a product. tions and locations which in- Jerry Fitzpatrick says Flex’s new other ICT companies president of Research and member of the APC Micro- how the company has that requires connectivity tially. To meet the complex Flex is partnering with clude Cork, Limerick, and brand reflects its expanded across the world.” Innovation at UCC. biome Institute at UCC, re- evolved from an Electronic and intelligence in new technological and logistical customers large and small Leitrim. range of services to industries. Photo: courtesy of the RIA ceived global recognition in

30 IRISH EXAMINER | 29.01.2016 IRISH EXAMINER | 29.01.2016 31 US Business in Ireland US Business in Ireland

ADI fetes 50 years in business, 40 years in Limerick and 15 years in Cork Analog Devices Inter- prise that now exists, the Voxpro global national (ADI) is a world- Analog Devices existence of the Shannon leading semiconductor airport route remains a firm specialising in high International major ingredient for multi- performance analogue, national industry in the mixed signal and digital Mid-west. Allied to an ad- signal processing (DSP) in- ADI vanced telecommuni- expansion rolls tegrated circuits (ICs). cations infrastructure this ADI’s products play a Limerick in 2016, ADI also connectivity with access to fundamental role in con- employs nearly 100 people at global markets from Ire- verting real-world phe- its R&D facility in Cork land is vitally important to nomena such as tempera- where it has had a presence future investment. ture, motion, pressure, for the last 15 years. We have built our suc- light and sound into elec- ADI has built up a well-es- cess over the years by hir- on with centre in tablished record for engin- trical signals to be used in a ing top graduates from Ire- wide array of applications. eering innovation and dis- land and abroad. As a re- With an annual turnover of covery as evidenced by sult, a great talent pool has $3bn and with 20% of rev- nearly 300 US patents been compiled over 40 enue invested in R&D, ADI granted to ADI inventors years, many of whom have produces over 10,000 prod- based in Ireland, which is gone to other parts of our North America ucts selling to more than nearly 20% of the total US business in the US and 60,000 customers and em- patents held by the company around the world. Invest- ploys 9,000 employees and the highest number for Analog Devices International (ADI) in Limerick, a world leader in semiconductors, specialising in high ing in education across the “North America is a very worldwide technology companies performance analogue, mixed signal and digital signal processing (DSP) integrated circuits (ICs). mid-west region since 1976 important part of Voxpro’s Dan Kiely ADI was one of the first based in Ireland. Analog Devices has earned expansion strategy in 2016 US high-tech companies to Leo McHugh, vice presi- cruiting highly skilled grad- tive electronics markets. major milestone in any or- an exceptional reputation and beyond,” says CEO, Dan Voxpro, chief executive and founder establish a presence in Ire- dent Instrumentation prod- uates and collaborating on Limerick global operation ganization and a reflection for engineering innovation Kiely of the Cork company’s land and it has proven to be ucts states “as an innovation research projects. manufacturing facility en- of the people talent in the and retaining graduates. continued expansion. a successful move. The fuelled organization, ADI A world leader in high ables ADI success by provid- Irish operation. More than 80% of Anal- “We launched our first op- Interview: John Daly company, which cel- needs a constant supply of performance signal processing leading edge capabilities An innovative pioneer in og’s work-force in Ireland erational centre of excel- ebrated its 50th anniver- highly educated engineers ing, the Irish operation and technologies to the busi- the semiconductor indus- is educated to degree-level, lence in Folsom, Sacramen- open by Q3 this year in New of new products and sary in 2015, holds a formi- and we continue to build on today stands at the forefront ness units and according to try, Analog was also one of with a significant propor- to, last October. Our em- York, which represents an- processes, client content dable presence on the Irish our success over the years of technological develop- Denis Doyle, vice president the first US companies to de- tion holding master’s and ployment numbers there other step in our expansion creation, hardware techni- technology scene and has by hiring top graduates from ment and is addressing cus- and general manager, velop a base in Ireland PhD degrees. Over half of are already at 120 and will across North America.” cal support, process im- grown to employ 1,200 Ireland and abroad”. tomer demands by deliver- “delivers product and sys- which led the way for other the company VPs world- grow to 200 by the end of the Having decided in 2010 to provement and supply chain people at its original and ADI has developed strong ing innovative platforms tem solutions via a sophisti- multinationals locating wide are originally from first quarter of 2016, in- position Voxpro as partner management. An Taoiseach, Enda Kenny, is pictured with Voxpro team member Keith Hynes and Voxpro co-founder main Irish hub in Limer- links with most third level that “sense, measure, inter- cated reliable product here helped by factors such the Limerick operation, creasing to 700 people to many US multinationals With the global outsourc- ick, home to ADI’s Euro- institutions in Ireland and pret and connect” and lever- supply chain while meeting as access to third level col- with Irish born Vincent twelve months later.” with a ‘go to Europe’ strat- ing industry worth an esti- Dan Kiely at the announcement in November of plans to create 400 jobs at Voxpro in Cork, bringing pean based Research and in particular with Tyndall aging these platforms across stringent customer require- laboration, the strong grad- Roche now ADI’s president The Voxpro Folsom facil- egy, the Cork company has mated €750 billion, Voxpro’s the total number of employees at the international provider of customer Development centre and Institute Cork, University of a diverse set of applications ments for quality, respon- uate talent pool and the and chief executive officer ity will be designed to mir- experienced exponential relatively small status in experience and technical support solutions to 1,400 people. Picture: Daragh Mc Sweeney /Provision Ireland global operations Limerick, University Col- for industrial, healthcare, siveness, delivery and cost”. State’s supportive approach only the third CEO since ror the campus-like style of growth as a result. such a large sector has manufacturing facility. lege Cork and Limerick In- consumer, communications Analog Devices celebrates towards business. Vital to the company was founded many of its Silicon Valley “Our success has been allowed for a carefully Celebrating 40 years in stitute Technology in re- infrastructure and automo- 40 years in Ireland in 2016, a the global business enter- 50 years ago. clients — ergonomic and built on delivering Beautiful plotted expansion allied to a adaptable, with open spaces Customer Experience in global economy currently and cutting-edge design. partnership with our clients returning to pre-recession “We’ve always looked and through the talent and levels of commerce. to change the perception of determination of our team With ‘scale’ a key word for contact centres; the Folsom of extraordinary people,” US companies needing the Why people are top priority ADI at a glance centre will reflect that in its Mr Kiely says of Voxpro’s necessary infrastructure to • Headquartered in Norwood, MA, with a global presence design and operation,” he stellar growth. Voxpro em- bolster the pace of their • Over 20 design centres worldwide says. Headquartered in ploys staff from over 26 growth, partnership with Barbara D’Ovidio, Voxpro • Global manufacturing, distribution and inventory network Cork, Voxpro provides countries, transacting busi- Voxpro as the provider of team manager, says her role outsourced customer ser- ness in more than 13 differ- services on their behalf has involves facilitating the per- • Sales and Applications support in every region to support our vice across a range of lan- ent languages. “Our multi- proven a mutually benefi- sonal and career develop- customers locally guages for a diverse variety lingual graduate talent pool cial union. ment of her team by coach- • Annual turnover of $3 billion of global companies, includ- is undoubtedly the key to “American companies ing them to maximise their ing Google, Nest, Airbnb, our success.” need partners who can grow potential, and also by devel- • 20% of revenue invested in R&D Stripe, TravelZoo and Etsy. Through its complex state with them in Europe,” he oping their skills. • Leadership in key technology areas of Analog and DSP Voxpro is now Google’s of the art communications, says. “Our vision is to event- “We are very lucky to • #1 market share in Converters and High Performance Amplifiers most successful vendor Voxpro’s centre in Cork ually have a presence in have such a supportive • Over 10,000 products selling to more than 60,000 partner, managing queries handles queries from four corners of the world.” work environment where and issues related to the around the world. With US multinationals people go out of their way to customers Google For Work products “If a Google customer has an established presence in help one another. We are all • Approximately 9,000 employees worldwide and services. Established by a problem related to their the Irish landscape for over working towards a common Dan and Linda Kiely two Google For Work account, 50 years, Mr Kiely stresses goal. Voxpro often organises decades ago as a paging which includes products the need to adapt to the de- social activities and events, ADI has become the world leader in high performance signal processing solutions ensuring we have the company, Voxpro has grown like email, calendar, google mands of global commerce like Christmas parties, into a major enterprise de- docs, hangouts and cloud to ensure that presence con- summer BBQs, charity fun- best people solving the toughest challenges. livering multilingual tech based storage, and they continues into the future. draisers and fancy dress support and business out- tact the Google Technical “Ireland Inc, like any parties. They are always • Senior Design Evaluation Engineer X 3 • Process Control Marketing Manager sourcing services across the Support helpline for assist- other business, has to re-in- good fun and I take part in Our staff in Analog Devices, Raheen, Limerick. globe. Staff numbers at its ance, that email or tele- vent its value proposition on as many as possible.” • IC Design Engineer • Test Development Engineer support centre at Mahon in phone call comes directly to a regular basis, and what She has also organised a • Applications Technology Project Manager • Isolation Power Conversion Strategic Cork are set to reach 1,200 our dedicated Google team might have been attractive few team and departmental We are by Q2 of this year. at Mahon and we deal with it to tech companies five years events. Voxpro has a culture • Chip Architect/ Technical Lead Manager “Expansion in the US is a on behalf of Google. ago will not be the same of filling roles with talented currently key part of our strategy over Similarly, if a customer today,” he believes. people from within the com- • Digital Marketing Manager • Senior Staff Model Developer the next three years, and we booking accommodation “And, by 2020, that value pany, if and when possible, recruiting (Renewable Energy) • IoT Web Developer are already looking at other through Airbnb encounters proposition will look com- she says. for the following sites there,” Mr Kiely ex- difficulty and contacts cus- pletely different again. Back “I love being in a position • Systems Engineer • iOS Developer plains. “The Folsom site is tomer service support, that in 2010, for example, Irish IT where my company sup- positions • Strategic Marketing Manager • Linux/ Unix Systems Administrator primarily to service our mail, chat message or call graduates with languages ports me in motivating and in Ireland: partners based on the West also comes directly to us and would not have been a huge preparing my team for pro- (Motor & Process Control) • Marketing Communications Manager Coast, and we are currently is dealt with on behalf of priority, whereas today this motion and allows me to de- Barbara D’Ovidio, Voxpro team manager, says social events add to looking at suitable sites on Airbnb,” he adds. combination is paramount. velop their skills and ident- the supportive atmosphere among employees. Picture: Dan Linehan • Marketing Manager • Digital Physical Implementation Engineer the East Coast to service Voxpro provides a wide Ireland will continue to be ify their career goals in a (Lab & Field Scientific Instrumentation) clients located there.” range of services to its an attractive place to US really fast moving environ- The company’s senior They acknowledge and • RFIC/ MMIC Engineer Voxpro operates four partners including trust and multinationals as long as we ment. I myself was recently leadership team is con- encourage each employee to Analog Devices, Cork Operation. • Analog Mixed Signal IC Design Engineer • Project Manager centres in Ireland, in addi- safety, social media man- keep re-inventing the value promoted into a more chall- stantly striving to build a share feedback and they ➧ • RFIC Design Engineer X 2 tion to a sales and market- agement, coding, global proposition, and this applies enging role and my manager better working environ- promote their ideas for im- ing office in San Francisco. knowledge management, particularly to those tech constantly supports my per- ment. They are very ap- provements in the company ANALOG DEVICES. SOLVING TOMORROW’S “We aim to have another fraud analysis, product companies setting up their sonal development and ca- proachable and their doors via initiatives such as the sales and marketing office quality insights, the trialing headquarters here.” reer aspirations.” are always open for a chat. Voxpro Innovation Awards. TOUGHEST ENGINEERING CHALLENGES TODAY Contact www.analog.com/careers

32 IRISH EXAMINER | 29.01.2016 IRISH EXAMINER | 29.01.2016 33 US Business in Ireland

Pfizer Ireland’s Paul Duffy says the company’s Irish operation has an optimistic future as new job announcements have resulted from a global upturn in the demand for its product. Pfizer builds upon strong Irish roots Pfizer has experienced a medicines for global export. horizons, winning a number transformative turnaround Paul Duffy The constant thread we of significant contracts. in recent years with an in- have had from an Irish per- “Modifying and changing crease in the global demand spective is our ability to be are a constant necessity in Vice-president biopharm and external supply ops, Pfizer for its products resulting in reliable and consistent in order to stay current, and new jobs across its Irish op- what we do. Pfizer has continued to Interview: John Daly erations. “We are manufacturing adapt to the changing de- Rather than an earlier life-saving medicines, a very mands of the marketplace, planned consolidation of its important task at which we as well as constantly invest- workforce, an optimistic fu- have proven our reliability ing in our sites here in Ire- ture is now in prospect for over the years. The Pfizer land,” he says. the pharmaceutical giant’s operation in Ireland is right As a former president of Cork facility as new job an- up there with the best in the the American Chamber, Dr nouncements have resulted world, and as a result of that Duffy recalls an engaging from a global upturn in the we have secured a great deal and enjoyable year that demand for its product, and of investment, $7 billion, brought him into contact underpinned with a signifi- over time — with $300m in with many different com- cant investment in plant recent years.” panies and individuals and personnel to accommo- Having experienced sig- across Ireland. date future growth. nificant growth over much “All the companies are One of the earliest US of the 1980s and 90s due to here to do well and do the pharmaceutical businesses production of blockbuster right thing, and when you to locate in Ireland, Pfizer drugs like Lipitor, the arri- have people with culturally established its first produc- val of the so-called ‘patent aligned objectives and a re- tion facility at Ringaskiddy Following Pfizer’s €150.5bn deal with Allergan, the company will employ 4,700 people in Ireland. cliff’ forced the company to spect for local policies it all in 1969 to produce food seek greater efficiencies in comes together very well. chemicals, including citric Pfizer is in a good place and the integration com- The investment followed its structures to remain The American Chamber is a acid and gluconate prod- right now with a good base pletes sometime this year.” an earlier €90m at the com- competitive in a new manu- very small grouping, with a ucts. In 1972 the first pro- and a number of products The €150.5bn deal will pany’s Grangecastle facility facturing environment. minimum of efficient staff duction plant was con- being worked on,” says Dr make Ireland home to the in Dublin. The new facility “The situation forced us and zero bureaucracy. It structed to produce bulk Paul Duffy, vice-president world’s largest pharma- ensures the Ringaskiddy to go back to basics about pulls people together very pharmaceutical products on biopharm and external ceutical company, employ- site will be in a position to be how we did business, and well and does help to foster a site that grew consider- supply ops. ing over 4,700 people. considered for development how to address our cost relationships through well ably over the years to meet “Added to that, we have In 2014, Pfizer opened a work on a number of pipe- structures, while maintain- structured networking and growing production de- the prospect of the Allergan new €22m facility at its Rin- line products, including its ing our standards of quality. lobbying to communicate mands and increased pro- combination in 2016, which gaskiddy plant dedicated to next generation cholesterol The Pfizer brand is so estab- that the needs of American duction capacity. is going through the regula- manufacturing the next and oncology therapies. lished and important in business are properly Pfizer employs 3,300 tory phase at present. Like generation of products. The “The Ringaskiddy site Cork, all stakeholders were understood in a very bal- people across six sites in Ire- Pfizer, they have a strong new product technology lab- was Pfizer’s first manufac- on board from the start to do anced and fair way. As an land and has invested $7bn presence here in Ireland oratory will lead the devel- turing facility in Ireland al- what needed to be done.” organisation, it is efficient, in the country since the over a long period of time, opment of new capabilities most 45 years ago, and has Rather than contemplate truthful and honest, and has opening its first site in 1969. and promises to be another in manufacturing niche now evolved into hi-tech a reduction in its Munster benefited everybody associ- “Having experienced exciting phase, assuming drugs within the global manufacturing of Pfizer’s footprint, Pfizer instead ated with it very well over some challenging times, that everything goes to plan Pfizer production network. newest and most complex looked to new commercial the years.”

34 IRISH EXAMINER | 29.01.2016 US Business in Ireland

American Chamber of Commerce Ireland Major Events 2016

FEB 2 HR Leadership Forum JUN 24 HR Leadership Forum

Venue: Intel JUL 1 Independence Day Lunch

MAR 3 President’s Lunch 2016 Venue: The DoubleTree by Hilton

Including the launch of the Irish-US Relationship 2016 report Time: 12:30 - 15:00

Venue: Intercontinental Hotel, Dublin 4 SEP 9 HR Leadership Forum

Time: 12:30 - 15:00 SEP 15 Learning & Development Conference

GuestGuest Speaker(s): Speakers Joseph Quinlan & Bob Savage SEP (TBC) Cork Business Lunch

MAR 10 Network for Women in Global Organisations OCT 13 Network for Women in Global Organisations

Passing the Torch Celebrating Contribution of Business to the Equality Agenda

Venue: Vodafone, Dublin 18 OCT 28 HR Leadership Forum

Time: 17:30 - 19:30 NOV 24 Thanksgiving Day Lunch

APR 8 HR Leadership Forum Venue: The DoubleTree by Hilton

MAY 12 Network for Women in Global Organisations Time: 12:30 - 15:00

Mentors & Mentees The “How to” Guide DEC 6 Network for Women in Global Organisations

MAY 20 American Chamber Annual Dinner Passing the Torch

Innovation Awards 2016 DEC 8 HR Leadership Forum

Venue: The DoubleTree by Hilton For more info visit www.amcham.ie/events

IRISH EXAMINER | 29.01.2016 35