Head of Tor Bay Harbour Authority and Tor Bay Harbour Master

Salary between £57,341 and £61,004 pa Plus a Competitive Salary Pension Scheme

An exciting opportunity has arisen for someone with the right level of vision, drive and leadership to join Torbay Council and oversee the delivery of a successful and well-established municipal harbour.

Tor Bay Harbour is situated on the stunning south coast of Devon and sits within the jewel that is the English Riviera. Not only is Torbay a major holiday destination as one of the UK’s premier coastal resorts, but we also have a UNESCO Global Geopark. The Tor Bay Harbour area occupies 16 square miles of open sea and has 22 miles of extraordinary coastline. It includes three enclosed harbours and provides a sheltered anchorage for shipping which has been widely used during the pandemic drawing visitors just to see the cruise ships at anchor. The Bay is also a venue for a wide range of maritime events, including various national and international championships.

The right candidate will be responsible for the overall management, direction and leadership of the Harbour Authority and will need to use their expansive maritime and leadership knowledge to influence and shape the services provided. As a senior officer within the local authority, you will manage and lead the statutory harbour function of Tor Bay Harbour, as required by Torbay Council. The Harbour Authority manages the enclosed harbours of Brixham, Torquay and Paignton, who within their own right host fishing, leisure and small commercial vessels, including seasonal passenger craft. Brixham is a significant fishing port, and the Bay provides a safe anchorage for shipping, as well as attracting cruise ships with passengers landed by tender in Torquay. Quays, piers and breakwaters can be found located around all three enclosed harbours, together with a range of assets that make up the relevant land-based harbour estates.

The service also includes all aspects of beach management and has an exceptional team who maintain the current Blue Flag status that some of our beaches are proud to display.

Torbay Council is looking for someone who has experience of management in ports and harbours at a senior level, knowledge of legislation relevant to ports and harbours, an appropriate marine related qualification, along with the ability to lead, motivate and develop staff at all levels. There is also the requirement that you have the ability to act as a stand-by pilot, although this is desirable and not essential.

Does this excite you? Are you up for the challenge and do you feel you have the skills to be the leader and service lead that the Harbour Authority deserves?

If you are interested please go to Find and apply for a job - Torbay Council to apply.

Job title Head of Tor Bay Harbour Authority & Tor Bay Harbour Master

Strategic team Place

Service Tor Bay Harbour Authority and Beach Services

Business unit Tor Bay Harbour Authority and Beach Services

Responsible to (day to day issues) Director of Place

Accountable to (line manager) Director of Place

Salary grade (spinal column points 52 - 55 only)

JE ref HAY58

1. Key purpose of job

1.1. To be the key decision maker, accountable for the leadership, direction, development and delivery of the Tor Bay Harbour Authority function and Beach Services, providing strategic leadership to facilitate the best outcomes for the Council. 1.2. To hold the role of Tor Bay Harbour Master to ensure that the service meets legislative requirements and all statutory functions. 1.3. Responsibility for managing the staff across the service delegating responsibility and authority as appropriate to managers and authority staff working within Torbay’s enclosed harbours, beaches and along the coastline, consistent with the requirements of the service. 1.4. To directly manage and oversee the statutory obligations and operations of Tor Bay Harbour, including the enclosed harbours of Brixham, Torquay and Paignton, the Council’s beaches and coastline, together with the relevant land-based harbour estate and all associated facilities and assets, as required by the Council. 1.5. To set out the requirements of the service by developing and ensuring implementation of business and service plans and regular review all relevant policy, practice and procedures including contract specifications and conditions, service level agreements and performance management standards for the provision of a safe and effective operation for Tor Bay Harbour and Beach Services. 1.6. To develop and deliver a robust transformational roadmap that will ensure the sustainable provision of an effective, efficient, compliant and economic service, meeting current and future financial targets and objectives. 1.7. To work closely with the Council’s key partners and stakeholders to achieve planned outcomes on both a long and short-term basis internally and community wide.

2. Anticipated outcomes of post

2.1. The safe, efficient, effective and smooth running of the Tor Bay Harbour Authority function and Beach Services. 2.2. That, as a minimum these services areas meet national and local performance targets, the Council’s corporate objectives and deliver high quality outcomes for Torbay and its visitors/residents. 2.3. High levels of health and safety are maintained on the Council’s beaches, coastline and within the Tor Bay Harbour estate. 2.4. Maintain compliance with the Port Marine Safety Code through the effective use of formal safety management systems. 2.5. The agreed targets for the provision and quality of the service are met using performance measures, customer feedback and regulatory inspections. 2.6. Budgets are managed effectively, efficiencies are identified, captured, and reported and resources are utilised effectively. 2.7. The service areas provide an effective operational and strategic response to emergencies, including a planned response to oil spills and the associated pollution. 2.8. Efficient service delivery is provided within the community and appropriate and timely technical and professional advice is provided across the specialisms relevant to the Harbour Authority function, Beach Services, and to other Directorates within the Council, including Council Members. 2.9. A high level of legal compliance with Harbour Acts, relevant Byelaws and regulations including adherence to a robust Health and Safety management system, in respect of Tor Bay Harbour and the Council’s Beach Services. 2.10. Procurement processes are undertaken effectively and in line with the Council’s financial regulations and appropriate statutory requirements. 2.11. A one team, one goal ethos is achieved through, effective communication and inter- departmental cross-working ensuring that the various harbour locations and beach related services effectively support each other and are co-ordinated to assist the delivery of other relevant service areas. 3. List key duties and accountabilities of the post

3.1. Responsible for following appropriate guidelines and procedures in respect of safeguarding and the welfare of children within Tor Bay Harbour and on the Council’s beaches and coastline. 3.2. To lead, manage and provide effective communication across the Tor Bay Harbour Authority function and Beach Services, ensuring integration and co-ordination of specialist disciplines, determining priorities, utilising resources efficiently to ensure

smooth and effective customer focussed delivery of services and facilitating, and fostering effective relationships that support a team ethos.

3.3. Working with the Director of Place to continually develop and shape the service to deliver transformational projects and innovative service solutions. Taking the strategic lead in identifying, developing and delivering service changes in line with Council and government policy developing proposals and efficiencies that improve performance and maximise income including exploring alternative methods of service delivery and potential benefits of increased partnership/joint working with other organisations and Local Authorities. 3.4. To be accountable for the revenue budget for Tor Bay Harbour Authority function and Beach Services, ensuring that systems of budgetary accountancy and financial control are properly understood across the service and used and developed in line with the Council’s financial regulations and procedures. 3.5. To lead and direct the Tor Bay Harbour service, undertaking negotiations with relevant bodies, supporting the Council’s Harbour Committee, and liaising as appropriate with all harbour user groups and attending Committee or Harbour Users meetings to ensure effective communication and consultation on harbour issues, throughout the Bay. 3.6. Assisting the Council in the promotion of Maritime Events within Tor Bay, on the beaches and along the coastline and in compiling and programming of such events, ensuring adequate berthing arrangements and supervision of quayside activities with event organisers. Attending liaison meetings with the relevant organisations as and when required. 3.7. To maintain efficient harbour, beach and coastline control using consistent overall management with an appropriate level of enforcement to ensure the Harbour Acts, Byelaws and Regulations are observed including taking witness statements, conducting interviews under caution and attending Court. The main Acts and Regulations are as follows: • Harbours Act 1964 • Merchant Shipping Act 1995 • Tor Bay Harbour Act 1970 (as amended in 1983) • Harbours, Docks and Piers Clauses Act 1847 • Dangerous Goods in Harbour Areas Regulations 2016 • Pilotage Act 1987 3.8. To research, draft and oversee delivery of organisational policy and respond to legislative changes by developing, implementing, and reviewing new policies, procedures and practices, within the service areas. Thereby being responsible to the Harbour Committee and the Director of Place for the efficient and effective management of the services. 3.9. Ensuring the effective operation and maintenance of all navigational lights, marks and beacons. Complying with all requirements laid down by Trinity House as well as enabling proper control over the navigation and safe berthing of all vessels utilising the waters and facilities of Tor Bay and its enclosed harbours.

3.10. Attending the harbour outside of normal working hours as and when required. Working in conjunction with the management team to ensure 24 hour on-call cover, throughout the year, to meet the Council’s responsibility as a competent Harbour Authority. 3.11. If necessary, undertaking the examination of commercial pleasure boatmen pursuant to the issue of a boatman’s licence. Monitoring the seasonal operation of commercial pleasure craft and angling boats, together with their kiosk or board site booking operation. Issuing appropriate pleasure craft licences. 3.12. Responsible for ensuring effective complaint management within the service and providing or ensuring the provision of an adequate response to any complaints in accordance with policy and published procedures. 3.13. To advise the Director of Place of major and strategic service specific issues that are likely to affect the policy framework and performance of the service by writing reports, attending briefings and Council meetings as required. 3.14. Responsible for providing such support as may be required in response to Major Emergencies and business recovery. To include the requirement to attend Tor Bay, the enclosed harbours, the beaches and coastline outside of set working hours as and when required to deal with any matter requiring special attention e.g., oil pollution, hazardous substances, vessels adrift, bad weather, fire or other emergency, etc. 3.15. Actively engage with other Service Managers and team members within the Place Directorate and Council to ensure a collaborative and seamless integration of service provision to both internal and external customers. 3.16. Monitor and ensure key performance and risk management of projects to maximise the delivery and outcomes of the services areas and align to the Business Plan supporting and developing strategies to address any issues. 3.17. Responsible for the preparation of procurement bids with the overall responsibility for the contracts, tendering and commercial evaluation of services and facilities across the service. 3.18. To ensure that the Council meets its obligations under the Pilotage Act 1987 in the provision of a proper and safe pilotage service. May be required to undertake piloting duties on a relief basis. (if suitably qualified) 3.19. Responsible for the compliance with all Health and Safety Regulations within Tor Bay Harbour, on the beaches and coastline, including liaising with the Council’s corporate Health and Safety function. Ensuring that standards are maintained or improved, risk assessments undertaken and staff trained to ensure that an effective Health and Safety culture is fostered and maintained. 4. Budgetary/Financial Responsibilities of the post

4.1. Budget holder for the Tor Bay Harbour Authority budget and the Beach Services budget. 4.2. Responsible for setting, allocating and monitoring budgets within budgetary constraints across all relevant service areas, as set by the Harbour Committee and/or Council.

4.3. Beach Services - Gross £655k, net £26k and Tor Bay Harbour – Gross £3.5M, net £nil 4.4. The harbour budget will be the post holder’s prime budget supported by the Business & Administration Manager, responsibility for the Beach Services budget will be supported by the Marine Leisure & Beach Services Manager. 5. Supervision/Line Management Responsibilities of the post

5.1. To undertake the line management and supervision of the following posts :- Assistant Harbour Master – Brixham Business & Administration Manager Marine Leisure & Beach Services Manager 5.2. To ensure the regular supervision of each team member using identified mechanisms. 5.3. To assertively and continually challenge teams and managers to improve performance. 5.4. To establish annual objectives and ensure that these are cascaded to team members, monitoring their performance through the Council’s appraisal process. 5.5. Assuming direct overall accountability for the management of the Tor Bay Harbour Authority function and Beach Services staff including allocating work and determining priorities, monitoring performance, identifying training needs, staff appointments and related matters including discipline and flexible utilisation of staff to meet workload requirements.

6. Working environment and conditions of the post

6.1. The normal working environment and conditions will be office based, however the postholder will also be required to work on the harbour estate, quays & piers, as well as occasionally afloat. Sometimes the postholder will be required to work in inclement weather conditions. 6.2. Responding to emergency situations may on occasion require call out to any harbour, beach, or coastal location, for example emergency incidents during bad weather. 6.3. It may be necessary on occasion to undertake piloting duties, on a relief basis, requiring the post holder to climb pilot ladders and work on ships at sea.

7. Physical demands of the post

7.1. Occasionally required to manually move vessels in the boat park. 7.2. Occasionally required to manually move moored vessels.

8. Specific resources used by the post

8.1. Normal office, mobile telephone, VHF radio, navigation equipment, PPE equipment, wet weather gear, life-jacket. 8.2. On occasion may be required to use the following: o Harbour workboat o Fast patrol boat o Pick-up truck with lifting davit o Fort-lift truck o Torquay inner harbour lifting bridge and half-tide cill 8.3. Manual deployment of surge control barrier.

9. Key contacts and relationships

External Maritime & Coastguard Agency, Devon & Severn Inshore Fisheries and Conservation Authority, Environment Agency, Marine Management Organisation, Department for Transport, Defra, other local Harbour Authorities, Harbour User Groups, Brixham Trawler Agents, Yacht Clubs, other Clubs and Youth Groups, private and voluntary organisations, other partner Organisations, harbour users, tenants, Beach Hut Users Group, MCA, RNLI, Cleaner Seas Forum, visitors and the general public. Central Government, other Local Authorities, other public sector organisations, The Council’s auditors, private and voluntary organisations and employers, partner organisations.

Internal Leader of the Council, Cabinet Members, other Elected Members, Chief Executive, Director of Place, other Senior staff across the Council, Trades Unions, other Harbour Masters and harbour/beaches staff, Events team, Health and Safety, Emergency Planning, Estates, Legal Services, Procurement, TDA, SWISCo, and employees at all levels across the Council.

10. Other duties

To undertake additional duties as required, commensurate with the level of the job.

Other Information

▪ All staff must commit to Equal Opportunities and Anti-Discriminatory Practice. ▪ The Council operates a Smoke-Free Policy and the post-holder is prohibited from smoking in any of the Council's buildings (including Council owned and Council leased buildings, but excluding designated areas in residential schemes), enclosed spaces within the curtilage of buildings, and Council vehicles. The Council does not permit smoking breaks within work time, however, in services where the flexi-scheme is in operation, employees may take reasonable break times outside of core hours, in accordance with flexi-time arrangements. Employees should follow the flexi-scheme procedure for agreeing time away from their duties in the normal manner with their immediate colleagues and line manager, with break start and finish times being recorded, as with any other break-time arrangement. ▪ The post-holder is expected to familiarise themselves with and adhere to all relevant Council Policies and Procedures. ▪ The post-holder must comply with the Council’s Health and Safety requirements as outlined in the H&S policy appropriate to the role. ▪ This post is based at [insert a location] but the post holder may be required to move their base to any other location within the Council at a future date. ▪ The post-holder must be committed to the Council’s Core Values for employees – “Torbay Council employees are committed to being forward thinking, people orientated and adaptable - always with integrity”. Evidence will be sought during the probation and appraisal processes. ▪ If you are required to use your own vehicle on Council business or drive a council vehicle you will be asked to provide information on any driving endorsements by accessing www.gov.uk/view-driving-licence and providing a code to your Line Manager in order to share your driving licence information with the Council. ▪ You will be asked to complete a Criminal Records Self Declaration Form. Criminal convictions will only be taken into account when they are relevant to the post. You will only be asked to disclose ‘unspent’ convictions. ▪ Torbay Council is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo the checks appropriate to the post applied for. ▪ As this post meets the requirements of the Immigration Act 2017 (part 7) the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Person Specification

Note for Candidate All Candidates The supporting statement on your application form will be used to assess ability to meet the essential requirements of the role, so you should explain how you meet each of the numbered essential requirements within your supporting statement. In a competitive situation, the desirable criteria may be taken into consideration, so you are encouraged to show how you also meet each of the desirable criteria.

Candidates who consider that they have a disability Reasonable adjustments will be made to the job, job requirements or recruitment process for candidates with a disability. If you consider yourself to have a disability you should indicate this on your application form, providing any information you would like us to take into account with regard to your disability in order to offer a fair selection interview. Where ever possible and reasonable we will make adjustments and offer alternatives to help you through the application and selection process. If you have indicated that you have a disability on your application form you will be guaranteed an interview if you clearly demonstrate in your supporting evidence how you broadly meet the essential requirements of the role.

Job title Head of Tor Bay Harbour Authority and Tor Bay Harbour Master

Strategic team Place

Service Tor Bay Harbour Authority and Beach Services

Business unit Tor Bay Harbour Authority and Beach Services

Skills and effectiveness Essential skills and effectiveness 1. Proven ability to lead, manage and motivate, enabling a demonstrable and successful team working ethos that fosters employee engagement. 2. Ability to collaborate both internally and externally, to benefit from partnerships, shared learning and best practice. 3. Budget management – able to control operational budgets and deliver efficiencies. 4. Effective Risk Management skills in a maritime environment. 5. Proven ability to work in a time-critical function, managing conflicting priorities effectively. 6. Self-motivated, productive, dynamic, and innovative. 7. Effective computer literacy skills with a proven ability to analyse complex data with efficient analytical acumen. 8. A high level of demonstrable communication and negotiation skills with an ability to influence using clear and fact-based evidence. 9. Excellent interpersonal skills, which demonstrates an ability to convey information accurately and clearly in a manner which is clearly understood, including report writing and presentation format. 10. Ability to demonstrate confidence and competency, whilst being trustworthy and transparent when under external and internal scrutiny. 11. Proven problem-solving skills with the ability to identify causes and make objective and informed judgements based on facts and complete tasks to a high standard. 12. Evaluative decision making in an informed concise and balanced way and being confident in reaching a decision. 13. Able to demonstrate emotional resilience, political awareness and balance. 14. Self-awareness with the ability to recognise own strengths and actively identifying areas for improvement. 15. Proven ability to drive and establish improved standards and performance through implementation of good practice and personal development. 16. Demonstrate high degrees of customer awareness with a commitment to a customer centred approach. 17. Strong commercial acumen. 18. Instils trust and instinctively knows and understands when information needs to be shared, throughout the organisation. Desirable skills and effectiveness 1. The proven ability to project manage and deliver change. 2. Understanding of MS Teams and Office 365.

Knowledge Essential knowledge 19. Proven detailed and effective knowledge and understanding of the work of ports/harbours and of small boats, basic ship requirements and good seamanship.

20. Demonstrable knowledge and understanding of relevant Harbour Acts, Byelaws and Regulations. 21. Significant knowledge and experience of procedures, guidelines and legislation relating to Bathing Water and Coastal Pollution. 22. A high level of knowledge and clear understanding of the requirements of the Port Marine Safety Code and its application. 23. Strong and effective knowledge of all relevant and specialist Health & Safety legislation and environmental legislation. 24. Thorough understanding of how to implement effective management practices in terms of planning to achieve agreed targets and objectives and providing leadership. 25. Practical knowledge and understanding of other legislative and statutory obligations which affects the service area of responsibility. To include detailed knowledge of national and regional service priorities and the requirements for their local implementation in the context of the political and operational environment. 26. Detailed knowledge and understanding of the role of a Harbour Master and the workings of a busy leisure marine facility as well as a commercial fishing port. 27. A high level of knowledge and understanding of data protection and confidentiality. 28. Knowledge of relevant national organisations, their function and requirements as they relate to this post. 29. Effective knowledge and understanding of project management techniques and how to deliver successful outcomes. 30. Demonstrable and detailed knowledge and understanding of performance management to enable successful outcomes.

Desirable knowledge 3. Awareness of the commissioning process, including commissioning agreements and SLAs. 4. A working knowledge and understanding of issues facing the Local Authority. 5. An understanding of the general workings of the marine industry ashore, especially the leisure and fishing industry. 6. A general knowledge and understanding of shipping/harbour law. 7. Effective knowledge and understanding of Public Sector Financial Regulations.

Experience and achievements Essential experience and achievements 31. Experience of working at a senior level within a relevant organisation. 32. Significant experience of leading and manging teams across a range of functions and working within partnership arrangements. 33. Significant experience of navigation and safe berthing of vessels within a busy working harbour. 34. Extensive experience of acting as Safety Officer within a harbour/marine environment. 35. Significant experience of managing large and complex budgets. 36. Proven experience of developing strategic plans based on needs assessment and delivery of required outcomes.

37. Experienced in the development and implementation of policies and procedures, delivering services and innovative working practices to achieve and maintain service improvements that ensure compliance and achieve best value and best outcomes for service users. 38. Experience of successfully planning for and contributing to relevant audit and inspection processes. 39. Significant experience of dealing with/responding to relevant emergency situations. 40. Experience of financial management and budget experience. 41. Experienced in performance monitoring. 42. Experience of problem solving at a senior level to successful outcomes. Desirable experience and achievements 8. Experience in a variety of performance management techniques to improve and sustain improvements. 9. Successful delivery of complex projects. 10. Previous experience of managing a Port Security Facility. 11. Experience of harbour control and management of land based harbour estates. 12. Previous experience of leading a procurement/tendering/contracting process to achieve best value. 13. Experience of responding to maritime emergencies. 14. Competence and confidence in working with elected members. 15. Experienced in either producing or have supported in the production of business cases in support of invest to save or invest to earn projects.

Qualifications/professional memberships Essential qualifications/professional memberships 43. Evidence of continued professional development. 44. Class 1 Master Mariner or RN equivalent qualification or a MCA approved Harbour Masters Certificate (or commitment to achieve within 2 years of employment) 45. VHF/DSC Radio Certificate of Competence. 46. An OND or ONC in Nautical Science or equivalent.

Desirable qualifications/professional memberships 16. Qualified to degree level (or equivalent) in a related discipline. 17. A recognised management qualification (ILM, CMI, or equivalent). 18. Membership of relevant professional body, such as UK Harbour Masters Association. 19. A recognised qualification in project management (e.g. Prince2) or equivalent. 20. First Aid at Work Certificate. 21. Oil Spill Response Certificate (Management Level) 22. Qualified as Port Security Officer. 23. Member/Fellow of the Nautical Institute. 24. Maritime and Coastguard Agency National Training Course on Pollution Contingency Planning and Response.