People Development Summit Dubai Event Programme
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Annual Report 2017 Talktalk Telecom Group PLC Talktalk Is the UK’S Leading Value for Money Connectivity Provider
TalkTalk Telecom Group PLC Group Telecom TalkTalk Annual Report2017 2017 Annual Report 2017 TalkTalk Telecom Group PLC TalkTalk is the UK’s leading value for money connectivity provider� Our mission is to deliver simple, affordable, reliable and fair connectivity for everyone� Stay up to date at talktalkgroup.com Contents Strategic report Corporate governance Financial statements Highlights ������������������������������������������������������������������������ 01 Board of Directors and PLC Committee ������������� 32 Independent auditor’s report �������������������������������� 66 At a glance ���������������������������������������������������������������������� 02 Corporate governance ���������������������������������������������� 36 Consolidated income statement �������������������������� 73 Chairman’s introduction ������������������������������������������ 04 Audit Committee report ������������������������������������������� 41 Consolidated statement of comprehensive FY17 business review ������������������������������������������������� 05 Directors’ remuneration report ����������������������������� 44 income ���������������������������������������������������������������������������� 74 Business model and strategy ��������������������������������� 08 Directors’ report ���������������������������������������������������������� 63 Consolidated balance sheet ����������������������������������� 75 Measuring our performance ����������������������������������� 12 Directors’ responsibility statement ��������������������� 65 Consolidated -
Talktalk Telecom Group Limited Annual Report 2021 1 STRATEGIC REPORT Our Business Model
TalkTalk Telecom Group Limited 2021 Annual Report 2021 Annual Limited Group Telecom TalkTalk 2021 ANNUAL REPORT TalkTalk Telecom Group Limited (formerly TalkTalk Telecom Group PLC) At a glance Contents Strategic report IFC At a glance 2 Our business model 4 Our strategy 6 Key performance indicators 8 Business and financial review 13 Principal risks and uncertainties HQ 18 Section 172 Salford, Greater 24 Regulatory environment Manchester 26 Corporate social responsibility Corporate governance 30 Corporate governance 35 Audit Committee report 38 Directors’ remuneration report 53 Directors’ report 55 Directors’ responsibility statement 47,300 Financial statements Over 3,000 high-speed unbundled 56 Independent auditor’s report Ethernet 66 Consolidated income statement exchanges 67 Consolidated balance sheet connections 68 Consolidated cash flow statement 69 Consolidated statement of changes in equity 70 Notes to the consolidated financial statements 108 Company balance sheet 109 Company cash flow statement 110 Company statement of changes in equity 111 Notes to the Company financial statements Other information UK’s 116 Five year record (unaudited) 96% largest 117 Alternative performance measures population wholesale 118 Glossary coverage broadband 120 Registered office 120 Advisers provider Over 957 million GB average 4 million customer broadband downloads per customers month Stay up to date at www.talktalkgroup.com 2,019 2.8 million employees FTTC and FTTP (as at 28 customers February 2021) WHO WE ARE TalkTalk is the UK’s leading value for money connectivity provider. We believe that simple, affordable, reliable and fair connectivity should be available to everyone. Since entering the market in the early 2000s, we have a proud history as an innovative challenger brand ensuring customers benefit from more choice, affordable prices and better services. -
Dubai, UAE February 17-18, 2020 #GTRMENA
Dubai, UAE #GTRMENA www.gtreview.com February 17-18, 2020 OVERVIEW Once registered, log-in to GTR Connect to network with fellow delegates, download event Widely recognised as the most comprehensive materials and more. and long-established trade finance gathering for the Middle East, GTR MENA 2020 will return to Dubai on February 17-18, 2020. The event is set to welcome over 800 key figures from the As the world’s leading trade, commodity and export regional and global markets and provide access to hundreds of finance publisher and event organiser,GTR offers companies engaged in international trade, all of whom are keen sponsors and advertisers unrivalled exposure and to discuss their financing priorities and the future of trade in the profiling among their peer and client groups.GTR can Middle East. offer various appealing options that would strategically and effectively help raise the profile of the partner, Agenda themes for consideration will range from geopolitical and offer a highly effective platform with which to tensions to the region’s many infrastructure demands and showcase its capabilities and mission. requirements, the role of new technologies and innovations to creating a thriving environment for conducting trade business, offering an unrivalled platform for growing awareness of market challenges. Sponsorship opportunities Ed Virtue Director, Global Sales [email protected] “Excellent event, great opportunity to promote +44 (0)20 8772 3008 the bank to peers and corporates.” O Thompson, Wyelands Bank Speaking opportunities -
1152/8/3/10 (IR) British Sky Broadcasting Limited
Neutral citation [2014] CAT 17 IN THE COMPETITION Case Number: 1152/8/3/10 APPEAL TRIBUNAL (IR) Victoria House Bloomsbury Place 5 November 2014 London WC1A 2EB Before: THE HONOURABLE MR JUSTICE ROTH (President) Sitting as a Tribunal in England and Wales B E T W E E N : BRITISH SKY BROADCASTING LIMITED Applicant -v- OFFICE OF COMMUNICATIONS Respondent - and - BRITISH TELECOMMUNICATIONS PLC VIRGIN MEDIA, INC. THE FOOTBALL ASSOCIATION PREMIER LEAGUE LIMITED TOP-UP TV EUROPE LIMITED EE LIMITED Interveners Heard in Victoria House on 23rd July 2014 _____________________________________________________________________ JUDGMENT (Application to Vary Interim Order) _____________________________________________________________________ APPEARANCES Mr. James Flynn QC, Mr. Meredith Pickford and Mr. David Scannell (instructed by Herbert Smith Freehills LLP) appeared for British Sky Broadcasting Limited. Mr. Mark Howard QC, Mr. Gerry Facenna and Miss Sarah Ford (instructed by BT Legal) appeared for British Telecommunications PLC. Mr. Josh Holmes (instructed by the Office of Communications) appeared for the Respondent. EE Limited made written submissions by letter dated 9 May 2014 but did not seek to make oral representations at the hearing. Note: Excisions in this judgment (marked “[…][ ]”) relate to commercially confidential information: Schedule 4, paragraph 1 to the Enterprise Act 2002. 2 INTRODUCTION 1. On 31 March 2010, the Office of Communications (“Ofcom”) published its “Pay TV Statement.” By the Pay TV Statement, Ofcom decided to vary, pursuant to s. 316 of the Communications Act 2003 (“the 2003 Act”), the conditions in the broadcasting licences of British Sky Broadcasting Ltd (“Sky”) for what have been referred to as its “core premium sports channels” (or “CPSCs”), Sky Sports 1 and Sky Sports 2 (“SS1&2”). -
Managing the Effects of 700Mhz Clearance on PMSE and DTT Viewers”
YouView British Telecommunications TalkTalk Group Ofcom call for inputs: “Managing the effects of 700MHz clearance on PMSE and DTT viewers” YouView, BT and TalkTalk are aligned in the responses to this call for input. Minimising disruption to existing DTT consumption, and avoiding a sense of panic at the potential loss of DTT channels – and therefore DTT platform churn - through clear communication and structured consumer support is vital in making the 700MHz clearance a success for DTT consumers. We feel a well-funded information and financial support scheme for 700MHz clearance could minimise platform churn, and ensure homes continue to benefit from free to air DTT reception. Managing expectations in a clear, concise and repeatable manner; supporting consumers end to end, financial support, and minimising disruption should be the goals of the clearance programme. We regard clearance and coexistence as different phases of the same 700MHz programme. We recommend a coordinated approach across the two phases to ensure the both are handled in the same open, informative manner with visible trials and rollout plans, allowing proactive consumer support preparation and seamless communication. 1 YouView British Telecommunications TalkTalk Group Question 1: Do you agree with our assessment of the number of viewers that will need to retune? We believe the assessment is closer to 20 million within the 14-20 million range given: a) The number of DTT television sets and set-to-boxes in each UK home serving as primary, secondary, or even tertiary units. -
International Academy for Case Studies
Volume 12, Number 2 2005 Allied Academies International Conference Las Vegas, Nevada October 12-15, 2005 International Academy for Case Studies PROCEEDINGS Volume 12, Number 2 2005 page ii Allied Academies International Conference Las Vegas, 2005 Proceedings of the International Academy for Case Studies, Volume 12, Number 2 Allied Academies International Conference page iii Table of Contents A PROPOSED CURRENCY ARRANGEMENT FOR PALESTINE.......................................................1 Vaughn S. Armstrong, Utah Valley State College Cody G. Boyd, University of Illinois Norman D. Gardner, Utah Valley State College THIS PIZZA PARLOR’S FOR SALE .............................................3 Joyce M. Beggs, The University of North Carolina at Charlotte I. E. Jernigan, III, The University of North Carolina at Charlotte Gerald E. Calvasina, Southern Utah University WHAT NEXT FOR KROGER? ..................................................5 Thomas Bertsch, James Madison University ENTERPRISE NATIONAL BANK: A STUDY IN COST CONTROL ...........................................7 James Bexley, Sam Houston State University RYANAIR (2005): SUCCESSFUL LOW COST LEADERSHIP ..................................9 Thomas M. Box, Pittsburg State University Kent Byus, Texas A&M University – Corpus Christi START-UP CULTURE AT TOPS ...............................................15 Steve Brown, Eastern Kentucky University Peggy Brewer, Eastern Kentucky University Kambiz Tabibzadeh, Eastern Kentucky University JEFF GILLUM’S NEW VENTURE..............................................19 -
Press Release Future Group Announces Joint Venture with Axiom Telecom LLC Mumbai, July 20, 2007
Press Release Future Group announces Joint Venture with Axiom Telecom LLC Mumbai, July 20, 2007: Future Group today announced that it‟s flagship company Pantaloon Retail (I) Ltd. has signed a 50:50 joint venture agreement with the UAE based, Axiom Telecom LLC, the largest authorized distributor, retailer and after sales support provider of mobile phones, phone accessories, wireless gadgets, memory & storage devices in the Middle East. The new company will focus on developing backend sourcing infrastructure for the Pantaloon Retail‟s existing telecom retailing business, to enable it to expand and scale up, exponentially. Additionally, it will also create a nationwide network of state-of-the-art after sales service centers for mobile handsets in the country. Said Mr. Kishore Biyani, Group CEO, Future Group, “The current explosion of the telecom retail market that we are seeing, is breaking new barriers every day. There is no doubt that mobiles will soon be the single largest electronic products retailed in the country. Future Group, with the knowledge and expertise of Axiom Telecom‟s systems and process in this area, will be best positioned to retail and service the Indian telecom market.” Said, Mr. Faisal Al Bannai, CEO, Axiom Telecom LLC, “We see great business potential in India for distribution & servicing of telecom products, and are delighted to partner with Future Group, the largest retailer in the country. We believe that our expertise in distribution and after sales service operations, and Future Group‟s understanding of the Indian consumer and the marketplace, will create a win-win for us, as well as the Indian consumers.” The joint venture activities would be carried out by a separate company. -
UK CMR Charts
Figure 1.1 Communications industry revenue – telecoms, TV, radio, post £billions Annual 5 year 80 change CAGR 61.1 61.6 60.2 59.8 59.6 59.5 Total -0.2% -0.5% 60 6.8 6.8 6.7 6.5 6.7 7.2 1.2 1.1 1.1 1.1 1.2 1.2 Post 7.0% 0.9% 11.0 11.2 11.1 11.7 12.2 12.3 40 Radio 2.7% 0.3% TV 0.8% 2.2% 20 42.1 42.5 41.3 40.4 39.5 38.8 Telecoms -1.8% -1.6% 0 2007 2008 2009 2010 2011 2012 Source: Ofcom/ operators Note: Includes licence fee allocation for radio and TV, Figures are in nominal terms 0 Figure 1.2 Digital communications service availability UK UK Platform UK 2012 England Scotland Wales N Ireland 2011 change Fixed line 100% 100% 0pp 100% 100% 100% 100% 2G mobile1 99.6% 99.7% -0.1pp 99.8% 99.3% 98.8% 98.5% 3G mobile2 99.1% 99.1% 0pp 99.5% 96.6% 97.7% 97.4% Virgin Media cable broadband3 48% - - 51% 38% 22% 28% LLU ADSL broadband4 94% 92% +3pp 95% 87% 92% 85% BT Openreach / Kcom fibre b’band5 56% n/a n/a 59% 25% 41% 93% NGA broadband6 73% 65% +8pp 76% 52% 48% 95% Digital satellite TV 98% 98% 0pp - - - - Digital terrestrial TV7 99% - - 99% 99% 98% 97% DAB BBC Network88 94.3% 92% +2.3pp 95.5% 90.9% 85.9% 85.4% DAB commercial network (Digital 85% 85% 0pp 90% 75% 60% - One)9 Sources: Ofcom and operators: 1. -
Metrics for the UK Independent Network Sector
Metrics for the UK independent network sector Including results from Spring 2020 survey April 2020 1.0 A Point Topic report for INCA Point Topic Ltd Innovation Warehouse 1 East Poultry Avenue London EC1A 9PT Tel: +44 (0)20 3301 3303 [email protected] [email protected] 2 1. Summary ................................................................................................................... 3 2. Introduction............................................................................................................... 4 3. Key metrics ................................................................................................................ 6 4. Assessing scale and ambitions of the independent network sector ............................. 7 5. Independent network sector coverage mapping ....................................................... 12 6. Independent network sector investment .................................................................. 18 7. Independent network sector concerns ...................................................................... 20 8. Appendix A .............................................................................................................. 22 Effect of COVID-19 pandemic on report projections The INCA survey, as well as other research for this report, was undertaken before the COVID-19 pandemic really took hold. Operators are working hard to run their businesses as close to usual as possible but there are significant concerns about the impact on maintaining -
Talktalk Group Financial Performance
Directors’ Report – Business Review TalkTalk Group Financial Performance ▪ Revenue down 3% to £1,385m, reflecting a growing broadband base offset by declines in our narrowband and voice-only bases ▪ Headline EBITDA up 56% to £181m, driven by the increasing proportion of on-net customers ▪ Headline EBIT up 80% to £124m, reflecting EBITDA growth partially offset by higher depreciation and amortisation charges ▪ Capex of £106m, down 38% year-on-year after the substantial completion of our network build-out Operational Highlights ▪ Completed integration of AOL broadband business ▪ Continued migration of customers onto our own network, with 78% of all broadband customers now on-net ▪ 186,000 broadband net adds, before 93,000 AOL base TalkTalk clean-up, taking the total base to 2.8m ▪ Broadband monthly ARPU up 3% to £22.65 Group ▪ Major improvements in customer service, resulting in reduced churn and much more positive customer TalkTalk Group is our UK fixed line telecoms division, perception serving over 3.9m fixed line customers comprising 2.8m broadband and 1.1m voice-only and narrowband customers. It is currently the number 3 player in the UK broadband market, with by far the most extensive unbundled network in the UK, which supports a low-cost operating model that enables strong profitability even on market-leading tariffs. Its B2B operation, branded Opal, is a major player in the small business market. Over the last 12 months we have successfully completed the integration of the AOL broadband business and continued to grow the business organically. The bulk of our network investment is now complete and the business is set to be strongly cash generative going forward. -
MSM Index: 53
MENA Morning Note Wednesday, September 04, 2019 ECONOMIC NEWS China stocks firmed on Wednesday, bucking a global retreat, as the country’s upbeat Value Previous % GCC service sector data outweighed lingering worries over a protracted Sino-U.S. trade war. 03-Sep-2019 Closing Change The CSI300 index rose 0.1% to 3,859.14 points at the end of the morning session, while the Shanghai Composite Index gained 0.2% to 2,936.68. Activity in China’s services MSM 4,016.62 4,002.66 0.35% sector expanded at the fastest pace in three months in August as new orders rose, Dubai 2,876.44 2,889.81 -0.46% prompting the biggest increase in hiring in over a year, a private survey showed on Wednesday. China’s economy showed clear signs of a recovery in August, especially in Abu Dhabi 5,105.12 5,156.01 -0.99% the employment sector, Zhong Zhengsheng, director of Macroeconomic Analysis at Saudi Arabia 7,924.18 7,971.14 -0.59% CEBM Group, said in a statement alongside the data The data helped offset worries over the year-long trade dispute, which has strained economic growth in China and the United Bahrain 1,543.18 1,540.75 0.16% States. U.S. President Donald Trump on Tuesday warned he would be “tougher” on Qatar 10,300.01 10,274.15 0.25% Beijing in a second term if trade talks dragged on, compounding market fears that ongoing trade disputes could trigger a U.S. recession. (Reuters) Kuwait 5,961.32 5,953.50 0.13% Egypt 14,999.58 15,110.23 -0.73% Oil prices recovered some ground on Wednesday after touching their lowest in close to a month during the previous session on concerns that a weakening global economy could 8,243.32 8,432.41 -2.24% depress demand. -
Metrics for the UK Altnet Sector
Metrics for the UK altnet sector Scale, coverage, ambitions, concerns April 2018 1.0 A Point Topic report for INCA Point Topic Ltd Innovation Warehouse 1 East Poultry Avenue London EC1A 9PT Tel: +44 (0)20 3301 3303 [email protected] [email protected] 2 1. In summary ......................................................................................................................... 3 2. Introduction ........................................................................................................................ 4 3. Key metrics ......................................................................................................................... 6 4. Assessing scale and ambitions of the altnet sector ............................................................ 7 5. Altnet sector coverage mapping ...................................................................................... 10 6. Altnet sector investment .................................................................................................. 18 7. Altnet sector concerns ...................................................................................................... 20 8. Appendix A ........................................................................................................................ 21 © Point Topic 2018 3 1. In summary Premises passed or addressed • The UK’s alternative broadband network operators are estimated to have passed or addressed nearly one million homes and businesses with fixed superfast or ultrafast