Market Impact October 2015
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Annual Report 2017 Talktalk Telecom Group PLC Talktalk Is the UK’S Leading Value for Money Connectivity Provider
TalkTalk Telecom Group PLC Group Telecom TalkTalk Annual Report2017 2017 Annual Report 2017 TalkTalk Telecom Group PLC TalkTalk is the UK’s leading value for money connectivity provider� Our mission is to deliver simple, affordable, reliable and fair connectivity for everyone� Stay up to date at talktalkgroup.com Contents Strategic report Corporate governance Financial statements Highlights ������������������������������������������������������������������������ 01 Board of Directors and PLC Committee ������������� 32 Independent auditor’s report �������������������������������� 66 At a glance ���������������������������������������������������������������������� 02 Corporate governance ���������������������������������������������� 36 Consolidated income statement �������������������������� 73 Chairman’s introduction ������������������������������������������ 04 Audit Committee report ������������������������������������������� 41 Consolidated statement of comprehensive FY17 business review ������������������������������������������������� 05 Directors’ remuneration report ����������������������������� 44 income ���������������������������������������������������������������������������� 74 Business model and strategy ��������������������������������� 08 Directors’ report ���������������������������������������������������������� 63 Consolidated balance sheet ����������������������������������� 75 Measuring our performance ����������������������������������� 12 Directors’ responsibility statement ��������������������� 65 Consolidated -
Talktalk Telecom Group Limited Annual Report 2021 1 STRATEGIC REPORT Our Business Model
TalkTalk Telecom Group Limited 2021 Annual Report 2021 Annual Limited Group Telecom TalkTalk 2021 ANNUAL REPORT TalkTalk Telecom Group Limited (formerly TalkTalk Telecom Group PLC) At a glance Contents Strategic report IFC At a glance 2 Our business model 4 Our strategy 6 Key performance indicators 8 Business and financial review 13 Principal risks and uncertainties HQ 18 Section 172 Salford, Greater 24 Regulatory environment Manchester 26 Corporate social responsibility Corporate governance 30 Corporate governance 35 Audit Committee report 38 Directors’ remuneration report 53 Directors’ report 55 Directors’ responsibility statement 47,300 Financial statements Over 3,000 high-speed unbundled 56 Independent auditor’s report Ethernet 66 Consolidated income statement exchanges 67 Consolidated balance sheet connections 68 Consolidated cash flow statement 69 Consolidated statement of changes in equity 70 Notes to the consolidated financial statements 108 Company balance sheet 109 Company cash flow statement 110 Company statement of changes in equity 111 Notes to the Company financial statements Other information UK’s 116 Five year record (unaudited) 96% largest 117 Alternative performance measures population wholesale 118 Glossary coverage broadband 120 Registered office 120 Advisers provider Over 957 million GB average 4 million customer broadband downloads per customers month Stay up to date at www.talktalkgroup.com 2,019 2.8 million employees FTTC and FTTP (as at 28 customers February 2021) WHO WE ARE TalkTalk is the UK’s leading value for money connectivity provider. We believe that simple, affordable, reliable and fair connectivity should be available to everyone. Since entering the market in the early 2000s, we have a proud history as an innovative challenger brand ensuring customers benefit from more choice, affordable prices and better services. -
Select Committee of Tynwald on the Television Licence Fee Report 2010/11
PP108/11 SELECT COMMITTEE OF TYNWALD ON THE TELEVISION LICENCE FEE REPORT 2010/11 REPORT OF THE SELECT COMMITTEE OF TYNWALD ON THE TELEVISION LICENCE FEE At the sitting of Tynwald Court on 18th November 2009 it was resolved - "That Tynwald appoints a Committee of three Members with powers to take written and oral evidence pursuant to sections 3 and 4 of the Tynwald Proceedings Act 1876, as amended, to investigate the feasibility and impact of withdrawal from or amendment of the agreement under which residents of the Isle of Man pay a television licence fee; and to report." The powers, privileges and immunities relating to the work of a committee of Tynwald are those conferred by sections 3 and 4 of the Tynwald Proceedings Act 1876, sections 1 to 4 of the Privileges of Tynwald (Publications) Act 1973 and sections 2 to 4 of the Tynwald Proceedings Act 1984. Mr G D Cregeen MHK (Malew & Santon) (Chairman) Mr D A Callister MLC Hon P A Gawne MHK (Rushen) Copies of this Report may be obtained from the Tynwald Library, Legislative Buildings, Finch Road, Douglas IM7 3PW (Tel 07624 685520, Fax 01624 685522) or may be consulted at www, ,tynwald.orgim All correspondence with regard to this Report should be addressed to the Clerk of Tynwald, Legislative Buildings, Finch Road, Douglas IMI 3PW TABLE OF CONTENTS 1. Introduction 1 2. The broadcasting landscape in the Isle of Man 4 Historical background 4 Legal framework 5 The requirement to pay the licence fee 5 Whether the licence fee is a UK tax 6 Licence fee collection and enforcement 7 Infrastructure for terrestrial broadcasting 10 Television 10 Radio: limitations of analogue transmission capability and extent of DAB coverage 13 3. -
1152/8/3/10 (IR) British Sky Broadcasting Limited
Neutral citation [2014] CAT 17 IN THE COMPETITION Case Number: 1152/8/3/10 APPEAL TRIBUNAL (IR) Victoria House Bloomsbury Place 5 November 2014 London WC1A 2EB Before: THE HONOURABLE MR JUSTICE ROTH (President) Sitting as a Tribunal in England and Wales B E T W E E N : BRITISH SKY BROADCASTING LIMITED Applicant -v- OFFICE OF COMMUNICATIONS Respondent - and - BRITISH TELECOMMUNICATIONS PLC VIRGIN MEDIA, INC. THE FOOTBALL ASSOCIATION PREMIER LEAGUE LIMITED TOP-UP TV EUROPE LIMITED EE LIMITED Interveners Heard in Victoria House on 23rd July 2014 _____________________________________________________________________ JUDGMENT (Application to Vary Interim Order) _____________________________________________________________________ APPEARANCES Mr. James Flynn QC, Mr. Meredith Pickford and Mr. David Scannell (instructed by Herbert Smith Freehills LLP) appeared for British Sky Broadcasting Limited. Mr. Mark Howard QC, Mr. Gerry Facenna and Miss Sarah Ford (instructed by BT Legal) appeared for British Telecommunications PLC. Mr. Josh Holmes (instructed by the Office of Communications) appeared for the Respondent. EE Limited made written submissions by letter dated 9 May 2014 but did not seek to make oral representations at the hearing. Note: Excisions in this judgment (marked “[…][ ]”) relate to commercially confidential information: Schedule 4, paragraph 1 to the Enterprise Act 2002. 2 INTRODUCTION 1. On 31 March 2010, the Office of Communications (“Ofcom”) published its “Pay TV Statement.” By the Pay TV Statement, Ofcom decided to vary, pursuant to s. 316 of the Communications Act 2003 (“the 2003 Act”), the conditions in the broadcasting licences of British Sky Broadcasting Ltd (“Sky”) for what have been referred to as its “core premium sports channels” (or “CPSCs”), Sky Sports 1 and Sky Sports 2 (“SS1&2”). -
Managing the Effects of 700Mhz Clearance on PMSE and DTT Viewers”
YouView British Telecommunications TalkTalk Group Ofcom call for inputs: “Managing the effects of 700MHz clearance on PMSE and DTT viewers” YouView, BT and TalkTalk are aligned in the responses to this call for input. Minimising disruption to existing DTT consumption, and avoiding a sense of panic at the potential loss of DTT channels – and therefore DTT platform churn - through clear communication and structured consumer support is vital in making the 700MHz clearance a success for DTT consumers. We feel a well-funded information and financial support scheme for 700MHz clearance could minimise platform churn, and ensure homes continue to benefit from free to air DTT reception. Managing expectations in a clear, concise and repeatable manner; supporting consumers end to end, financial support, and minimising disruption should be the goals of the clearance programme. We regard clearance and coexistence as different phases of the same 700MHz programme. We recommend a coordinated approach across the two phases to ensure the both are handled in the same open, informative manner with visible trials and rollout plans, allowing proactive consumer support preparation and seamless communication. 1 YouView British Telecommunications TalkTalk Group Question 1: Do you agree with our assessment of the number of viewers that will need to retune? We believe the assessment is closer to 20 million within the 14-20 million range given: a) The number of DTT television sets and set-to-boxes in each UK home serving as primary, secondary, or even tertiary units. -
The Jazz Rag
THE JAZZ RAG ISSUE 140 SPRING 2016 EARL HINES UK £3.25 CONTENTS EARL HINES A HIGHLY IMPRESSIVE NEW COLLECTION OF THE MUSIC OF THE GREAT JAZZ PIANIST - 7 CDS AND A DVD - ON STORYVILLE RECORDS IS REVIEWED ON PAGE 30. 4 NEWS 7 UPCOMING EVENTS 8 JAZZ RAG CHARTS NEW! CDS AND BOOKS SALES CHARTS 10 BIRMINGHAM-SOLIHULL JAZZ FESTIVALS LINK UP 11 BRINGING JAZZ TO THE MILLIONS JAZZ PHOTOGRAPHS AT BIRMINGHAM'S SUPER-STATION 12 26 AND COUNTING SUBSCRIBE TO THE JAZZ RAG A NEW RECORDING OF AN ESTABLISHED SHOW THE NEXT SIX EDITIONS MAILED 14 NEW BRANCH OF THE JAZZ ARCHIVE DIRECT TO YOUR DOOR FOR ONLY NJA SOUTHEND OPENS £17.50* 16 THE 50 TOP JAZZ SINGERS? Simply send us your name. address and postcode along with your payment and we’ll commence the service from the next issue. SCOTT YANOW COURTS CONTROVERSY OTHER SUBSCRIPTION RATES: EU £20.50 USA, CANADA, AUSTRALIA £24.50 18 JAZZ FESTIVALS Cheques / Postal orders payable to BIG BEAR MUSIC 21 REVIEW SECTION Please send to: LIVE AT SOUTHPORT, CDS AND FILM JAZZ RAG SUBSCRIPTIONS PO BOX 944 | Birmingham | England 32 BEGINNING TO CD LIGHT * to any UK address THE JAZZ RAG PO BOX 944, Birmingham, B16 8UT, England UPFRONT Tel: 0121454 7020 FESTIVALS IN PERIL Fax: 0121 454 9996 Email: [email protected] In his latest Newsletter Chris Hodgkins, former head of Jazz Services, heads one item, ‘Ealing Jazz Festival under Threat’. He explains that the festival previously ran for eight Web: www.jazzrag.com days with 34 main stage concerts, then goes on: ‘Since outsourcing the management of the festival to a private contractor the Publisher / editor: Jim Simpson sponsorships have ended, admission charges have been introduced and now it is News / features: Ron Simpson proposed to cut the Festival to just two days. -
BBC English Regions Management Review 2013/14 Management Review 2013/14 – English Regions
BBC English Regions Management Review 2013/14 Management Review 2013/14 – English Regions If you wish to find out more about the BBC’s year – including full financial statements and performance against other public commitment – then please visit: www.bbc.co.uk/annualreport Contents 01 Introduction 02 Two minute summary Front cover 04 Service performance As part of BBC Radio Cumbria’s 40th 11 Future Strategy anniversary, the radio station linked up 11 Contacts with the BBC Philharmonic, BBC Outreach 12 Senior management team and the Cumbria Music Service to create a 13 Heads of regional and local programming Cumbria Community Orchestra and Chorus Management Review 2013/14 – English Regions Management Review 2013/14 – English Regions Controller’s introduction ‘‘ We want to do all we can to play our part in helping all forms of local journalism to flourish not only inside the BBC, but outside it too.’’ Throughout the mayhem of the winter rain, the storms and In the year ahead, our specialist network of political journalists the flood surges audiences depended on our teams for news will report on, aim to make sense of, and seek to engage people and crucial information. It was a strong example of the special in the stories which matter to local communities ahead of next responsibility we have in keeping communities in touch, but year’s General Election. We will reflect the excitement of the it was also another demonstration of the unique, and highly Commonwealth Games and other major sports events. And we prized emotional bond we have with our audiences. -
A Quantitative Analysis of Red Button Television Content in the UK
Pushing the button: A quantitative analysis of red button television content in the UK Submitted in partial fulfilment of the Requirements of the Degree of Doctor of Philosophy. July 2014 Andrew Fox 1 Table of Contents Abstract p. 8 Chapter 1: Introduction 1.1 Introduction p. 10 1.2 Technohype p. 11 1.3 Internet Television p. 13 1.4 Television and Interactivity p. 14 1.5 Research Aims p. 17 1.6 Field Interviews p. 18 1.7 Thesis Structure p. 18 Chapter 2: Theoretical framework and literature review 2.1 Introduction p. 20 2.2 Has the sociological position of television changed? p. 20 2.2.1 ‘The Death of Television’ p. 21 2.2.2 Convergence p. 23 2.2.3 Uncertain future p. 26 2.3 Is interactive television happening and if so why? p. 29 2.3.1 Institutional attitudes p. 29 2.3.2 Regulatory policy p. 33 2.4 What does interactivity mean for television? p. 38 2.4.1 Participatory experience p. 39 2.4.2 Individualistic experience p. 43 2.5 What does interactivity mean for television content? p. 46 2.5.1 Enhanced content p. 46 2.5.2 Freedom of choice p. 48 2 2.6 What does interactive television mean for the audience? p. 50 2.6.1 A more questioning audience p. 51 2.6.2 An everyday experience? p. 52 2.6.3 Choice means responsibility p. 55 2.7 What does interactive television actually offer? p. 57 2.7.1 Defining ‘interactivity’ p. 58 2.7.2 Forms of interactive TV p. -
UK CMR Charts
Figure 1.1 Communications industry revenue – telecoms, TV, radio, post £billions Annual 5 year 80 change CAGR 61.1 61.6 60.2 59.8 59.6 59.5 Total -0.2% -0.5% 60 6.8 6.8 6.7 6.5 6.7 7.2 1.2 1.1 1.1 1.1 1.2 1.2 Post 7.0% 0.9% 11.0 11.2 11.1 11.7 12.2 12.3 40 Radio 2.7% 0.3% TV 0.8% 2.2% 20 42.1 42.5 41.3 40.4 39.5 38.8 Telecoms -1.8% -1.6% 0 2007 2008 2009 2010 2011 2012 Source: Ofcom/ operators Note: Includes licence fee allocation for radio and TV, Figures are in nominal terms 0 Figure 1.2 Digital communications service availability UK UK Platform UK 2012 England Scotland Wales N Ireland 2011 change Fixed line 100% 100% 0pp 100% 100% 100% 100% 2G mobile1 99.6% 99.7% -0.1pp 99.8% 99.3% 98.8% 98.5% 3G mobile2 99.1% 99.1% 0pp 99.5% 96.6% 97.7% 97.4% Virgin Media cable broadband3 48% - - 51% 38% 22% 28% LLU ADSL broadband4 94% 92% +3pp 95% 87% 92% 85% BT Openreach / Kcom fibre b’band5 56% n/a n/a 59% 25% 41% 93% NGA broadband6 73% 65% +8pp 76% 52% 48% 95% Digital satellite TV 98% 98% 0pp - - - - Digital terrestrial TV7 99% - - 99% 99% 98% 97% DAB BBC Network88 94.3% 92% +2.3pp 95.5% 90.9% 85.9% 85.4% DAB commercial network (Digital 85% 85% 0pp 90% 75% 60% - One)9 Sources: Ofcom and operators: 1. -
Metrics for the UK Independent Network Sector
Metrics for the UK independent network sector Including results from Spring 2020 survey April 2020 1.0 A Point Topic report for INCA Point Topic Ltd Innovation Warehouse 1 East Poultry Avenue London EC1A 9PT Tel: +44 (0)20 3301 3303 [email protected] [email protected] 2 1. Summary ................................................................................................................... 3 2. Introduction............................................................................................................... 4 3. Key metrics ................................................................................................................ 6 4. Assessing scale and ambitions of the independent network sector ............................. 7 5. Independent network sector coverage mapping ....................................................... 12 6. Independent network sector investment .................................................................. 18 7. Independent network sector concerns ...................................................................... 20 8. Appendix A .............................................................................................................. 22 Effect of COVID-19 pandemic on report projections The INCA survey, as well as other research for this report, was undertaken before the COVID-19 pandemic really took hold. Operators are working hard to run their businesses as close to usual as possible but there are significant concerns about the impact on maintaining -
Downbeat.Com November 2015 U.K. £4.00
NOVEMBER 2015 2015 NOVEMBER U.K. £4.00 DOWNBEAT.COM DOWNBEAT JOHN SCOFIELD « DEE DEE BRIDGEWATER « AARON DIEHL « ERIK FRIEDLANDER « FALL/WINTER FESTIVAL GUIDE NOVEMBER 2015 NOVEMBER 2015 VOLUME 82 / NUMBER 11 President Kevin Maher Publisher Frank Alkyer Editor Bobby Reed Associate Editor Brian Zimmerman Contributing Editor Ed Enright Art Director LoriAnne Nelson Contributing Designer ĺDQHWDÎXQWRY£ Circulation Manager Kevin R. Maher Assistant to the Publisher Sue Mahal Bookkeeper Evelyn Oakes Bookkeeper Emeritus Margaret Stevens Editorial Assistant Stephen Hall Editorial Intern Baxter Barrowcliff ADVERTISING SALES Record Companies & Schools Jennifer Ruban-Gentile 630-941-2030 [email protected] Musical Instruments & East Coast Schools Ritche Deraney 201-445-6260 [email protected] Classified Advertising Sales Sam Horn 630-941-2030 [email protected] OFFICES 102 N. Haven Road, Elmhurst, IL 60126–2970 630-941-2030 / Fax: 630-941-3210 http://downbeat.com [email protected] CUSTOMER SERVICE 877-904-5299 / [email protected] CONTRIBUTORS Senior Contributors: Michael Bourne, Aaron Cohen, Howard Mandel, John McDonough Atlanta: Jon Ross; Austin: Kevin Whitehead; Boston: Fred Bouchard, Frank- John Hadley; Chicago: John Corbett, Alain Drouot, Michael Jackson, Peter Margasak, Bill Meyer, Mitch Myers, Paul Natkin, Howard Reich; Denver: Norman Provizer; Indiana: Mark Sheldon; Iowa: Will Smith; Los Angeles: Earl Gibson, Todd Jenkins, Kirk Silsbee, Chris Walker, Joe Woodard; Michigan: John Ephland; Minneapolis: Robin James; Nashville: Bob Doerschuk; -
Talktalk Group Financial Performance
Directors’ Report – Business Review TalkTalk Group Financial Performance ▪ Revenue down 3% to £1,385m, reflecting a growing broadband base offset by declines in our narrowband and voice-only bases ▪ Headline EBITDA up 56% to £181m, driven by the increasing proportion of on-net customers ▪ Headline EBIT up 80% to £124m, reflecting EBITDA growth partially offset by higher depreciation and amortisation charges ▪ Capex of £106m, down 38% year-on-year after the substantial completion of our network build-out Operational Highlights ▪ Completed integration of AOL broadband business ▪ Continued migration of customers onto our own network, with 78% of all broadband customers now on-net ▪ 186,000 broadband net adds, before 93,000 AOL base TalkTalk clean-up, taking the total base to 2.8m ▪ Broadband monthly ARPU up 3% to £22.65 Group ▪ Major improvements in customer service, resulting in reduced churn and much more positive customer TalkTalk Group is our UK fixed line telecoms division, perception serving over 3.9m fixed line customers comprising 2.8m broadband and 1.1m voice-only and narrowband customers. It is currently the number 3 player in the UK broadband market, with by far the most extensive unbundled network in the UK, which supports a low-cost operating model that enables strong profitability even on market-leading tariffs. Its B2B operation, branded Opal, is a major player in the small business market. Over the last 12 months we have successfully completed the integration of the AOL broadband business and continued to grow the business organically. The bulk of our network investment is now complete and the business is set to be strongly cash generative going forward.