Cooperate to Shape Our Destiny REPORT 2008 ANNUAL
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MDRP9-003 • DesjarDins • rapport annuel 2008 • MouveMent Des caisses DesjarDins SECTION : couverture • VERSION : anglaise • ÉPREUVE : Finale • ENVOYÉ LE : 11-03-2009 • FORMAT FERMÉ : 9” x 11 3/4” • FORMAT OUVERT : 18 7/16” x 11 3/4” • COULEURS : cMYK + pantone 347 2008 ANNUAL REPORT COOPERATE TO SHAPE OUR DESTINY REPORT ANNUAL 2008 “Cooperation benefits us all— that’s what makes it so appealing.” – alphonse DesjarDins desjardins.com 36099_Couv_ENG.indd 1 12/03/09 10:32:38 COOPERATE A STRONG PRESENCE TO SHAPE IN THE COMMUNITIES The economic and social well-being of individuals and the communities THE IMAGE MILL BY ROBERT LEPAGE OUR DESTINY it serves is intrinsic to Desjardins Group’s mission. That is why, each year, AND EX-MACHINA IN QUÉBEC CITY Desjardins supports cooperative, economic, cultural, educational, charitable, social and athletic projects and organizations, not only through For over a hundred years, cooperation has been the heart and soul sponsorships, donations and scholarships, but also through individual HEAD OFFICE caisse Community Development Funds. The proximity of the caisses and of Desjardins, the largest cooperative financial group in Canada, subsidiaries to their members and clients helps Desjardins Group maintain and serving members has been its driving force. Resolutely looking Fédération des caisses Desjardins du Québec an active presence in outlying regions as well as in major urban centres, towards the future, Desjardins is changing. It changes through 100, rue des Commandeurs Lévis (Québec) G6V 7N5 both in Québec and elsewhere in Canada, among people of all ages, across active cooperation, maintenance of its values and drawing on Canada all sectors of activity and from many different cultural communities. every talent, to further its development. Telephone: 418-835-8444 1-866-835-8444 In 2008, Desjardins Group commitments amounted to $80 million, for total MADAMA BUTTERFLY AT THE OPÉRA DE MONTRÉAL Fax: 418-833-5873 returns to the community of close to $216 million over the past three years. Each day, its cooperative nature is demonstrated through the caisse model and is expressed through democratic governance, accessibility One very important partnership in 2008 involved celebrations held in honour and openness to all people, regardless of their financial means, and VERSION FRANÇAISE of the 400th anniversary of the founding of Québec City. The festivities brought by sharing its surplus earnings with its members and the community, together people from all across Québec and attracted visitors from other Canadian provinces and the world over. As a Major Partner, Desjardins Group provided as financial circumstances allow. On peut obtenir la version française de ce substantial financial support that made it possible to present some fifteen Rapport annuel sur demande. large-scale events. As always, the fundamental strength of Desjardins is found in the richness This annual report was produced by the of its human capital: more than 5.8 million members, 6,299 elected Institutional Affairs Administrative Division of Elsewhere in the province and across Canada, Desjardins Group supported a wide Desjardins Group (Communications and Public variety of initiatives in sectors as diverse as arts and culture, sports and leisure, FESTIVAL EN CHANSON DE PETITE-VALLÉE officers and 42,000 employees. Its cooperative business model has SONG FEST IN GASPÉSIE Affairs Division) and the Financial Executive economic development, education, and health and community services. enabled Desjardins to generate financial wealth that provides leverage Division of Desjardins Group (Control, Planning for furthering its development and influence. It is this same vital strength and Financial Performance Management In the field of arts and culture, this support included funding provided to the that allows the organization to make further headway towards meeting Division; Disclosure and Accounting Opéra de Montréal, the Théâtre du Nouveau Monde, the Festival en chanson Standardization Executive Department). the challenges of tomorrow. de Petite-Vallée song fest, the Musée national des beaux-arts du Québec, as well as Canadian tours of the Cirque du Soleil. As the real driving force behind Desjardins Group, the caisses, bolstered Desjardins also backed several sports and leisure activities, signing partnerships by their subsidiaries, are active participants in the organization’s growth with the Fédération de soccer du Québec and Canadian Interuniversity Sport and advancement. To strengthen the entrepreneurial capacity of the for annual events throughout the province and the country, as well as with CANADIAN TOUR OF cooperative network, elected officers and general managers must directly Tennis Canada’s Rogers Cup. Various festivals also received funding from Desjardins, CIRQUE DU SOLEIL’S CORTEO contribute to the development of Desjardins Group as a whole. Thus, such as the Festival Western Saint-Tite, the Traversée internationale du lac for the 2010-2012 Strategic Plan, caisse general managers represent Memphrémagog, the Québec City Summer Festival, Montréal’s Francofolies event and Québec City’s Carnaval. more than 50% of all participants on the task forces created to propose ways to deal with Desjardins Group’s greatest issues and challenges. Numerous organizations that oversee the economic development of their sector or community also received assistance from Desjardins Group, as did certain This is where cooperation is at its best. This is where the ever growing educational organizations such as the Literacy Foundation and the Commerce Games. Desjardins also entered into a partnership with La Presse to support the collective strength of Desjardins Group drives itself to reach greater distribution of free newspapers to some 15,000 students in multicultural high heights and to make Desjardins the most admired financial institution schools in five French- and English-language school boards in Montréal. in Canada; as well as the most respected in terms of its mission, its TENNIS CANADA’S ROGERS CUP IN TORONTO cooperative values and the close ties that exist between its caisses Finally, health and community services will always remain a main concern for and their communities. Desjardins Group, which includes donations to Centraide/United Way among its many commitments in that area, as well as volunteer action by its employees. Its overall contribution to this charity amounted to nearly $3 million in Québec and some $3.9 million across Canada. This report was printed on paper containing 100% post-consumer fibers certified FSC (Forest Stewardship Council), processed chlorine free and manufactured using biogas energy. Paper Graphic design: lg2boutique made with FSC certified fiber and bearing the FSC logo is your guarantee that it has come from Production: lg2fabrique responsibly managed forests that maintain the highest environmental and social standards according to the Forest Stewardship Council. Photos: Éventus Printing: J.B. Deschamps FESTIVAL WESTERN SAINT-TITE Committed to sustainable development, Desjardins Group favours the use of paper that is manufactured in Canada in accordance with recognized environmental standards. PRINTED IN CANADA 36099_Couv_ENG.indd 2 16/03/09 16:41:42 MDRP9-003 • DesjarDins • rapport annuel 2008 • MouveMent Des caisses DesjarDins SECTION : section 1 • VERSION : anglaise • ÉPREUVE : finale • APPROUVÉE LE : 11-03-2009 • FORMAT : 9” x 11 3/4” • COULEURS : cMYK + pantone 347 1 01 ANNIE P. BÉLANGER President, Caisse populaire Desjardins MOBILIZING ALL OF Mer et montagnes (Grande-Vallée) 02 ALAIN LEPROHON Vice-President (VP), Finance, Control and DESJARDINS TO WORK FOR Compliance, Caisse centrale Desjardins 03 JEAN-FRANÇOIS LESSARD Financial Planner, Caisse populaire Desjardins de Québec OUR MEMBERS AND CLIENTS 04 YANICK GAGNÉ VP, Canadian Business Strategies, Fédération des caisses Desjardins du Québec 01 03 02 05 CLAUDE OUELLET President, Caisse Desjardins de Dolbeau-Mistassini 06 HUBERT M. MAKWANDA 06 Advisor, Human Resources Planning and Development, Desjardins Group 07 MICHEL TRUCHON General Manager (GM), Caisses Desjardins 05 des Rivières (Forestville) 08 ANNE LANGEVIN GM, Caisse d’économie Desjardins 04 du personnel municipal (Québec City) 07 09 VIRGINIE JOBIN Advisor, Québec-Portneuf Desjardins Business Centre 09 10 NATALIE CORSI 08 GM, Caisse Desjardins de Coniston Inc. (Coniston, Ontario) 11 JOSIANE MOISAN Senior Director, Strategic Recruitment and Executive Succession Management, Desjardins Group 10 12 SYLVIE CAMPBELL 12 GM, Caisse populaire Desjardins de Farnham 11 13 NORMAND BERGERON Regional Manager – Sales and Business Development, Merchant Accounts Québec, 13 Desjardins Card Services 14 GUY CORMIER 14 GM, Caisse populaire Desjardins d’Outremont 15 15 SOOFUN LEE Personal Finance Advisor, Caisse Desjardins du Quartier Chinois 16 CHRISTIANE BOUILLÉ 17 Officer, Caisse populaire Desjardins de Montmagny 16 18 17 BRIGITTE DUPUIS VP, Resource Regions and Cooperatives, Desjardins Venture Capital 18 GRÉGOIRE LÉGER Fixed-Income Securities Trader, Desjardins Securities 19 NATHALIE TREMBLay Health Insurance Products Manager, 22 Desjardins Financial Security 19 20 20 JACINTA AMÂNCIO GM, Caisse d’économie des Portugais de Montréal 21 CHANTAL ST-AMAND GM, Caisse d’économie de la Sûreté 21 du Québec 23 22 JOCELYN GILBERT GM, Caisse Desjardins des Chutes Montmorency 23 LORRAIN BARRETTE President, Caisse Desjardins 26 de Rouyn-Noranda 25 24 MICHEL VERREAULT Senior Vice-President, Distribution, Desjardins General