1. Overview 1. Overview 2. History

The 1st Vision 2006~2010 The 2nd Vision 2011~2015 The 3rd Vision 2016~2020 Started 1996~2005 The Best Value Partner Value Innovation Design The Future, Enjoy New Experience

2016 Awarded 'Minister of Science, ICT and Future Planning Award'

2011 Took over Hyundai Information Technology 2011 nd 1996 Established LOTTE Data Declared the 2 vision Communication Company 2007 Opened LOTTE Group (Value Innovation) Data Center in Seoul

1998 Integrated and managed LOTTE Group 2006 IT system Declared the 1st vision (The Best Value Partner) 2002 Developed and Launched 2012 Certified in MOIN solution CMMI Lv.3

* CMMI : Capability Maturity Model Integration 2016 2015 Awarded Minister Declared the 3rd vision prize of Public Safety and Security (Design The Future, Established LDCC 2010 Established Disaster Enjoy New Experience) Recovery Center in Daejeon 2. History

LOTTE DATA HYUNDAI INFORMATION COMMUNICATION COMPANY (LDCC) TECHNOLOGY (HIT)

. Awarded Minister of Science, ICT and Future Planning . Awarded Grand Prize in System Integration at Korea Award at Korea SW Industry Competitiveness Award 2016 SW Industry Competitiveness Award

. Awarded Minister prize of Public Safety and Security at . Integrated Infra Operation/Maintenance Project for 2015 Korea Safety Award 2015 S-OIL . Awarded grand prize in 7 segments at the 2015 Web . Launched L.Cloud service Award & Smart App Award

. Certified in the International Standard Energy . Took-over LOTTE-HPT Co., Ltd. in Vietnam Management System ISO50001 2014 . Awarded Grand Prize in business management . Operation and management project for IT system in category at Korea SW Industry Competitiveness Award National Computing and Information Service(NCIS)

. Navigation Information System for Incheon . Certified UBiT Center as Green Data Center 2013 International Airport Corporation . Nominated as Energy Diagnosis Specialized institute . Infrastructure for Hochiminh Stock Exchange

. Established Disaster Recovery Center in Daejeon for . Vietnam Danang City e-Government System ('12) Lotter Group('10) ~2012 . Incorporated into the LOTTE Group ('11) . Opened branches in China, Vietnam ('09) . Awarded the "Information and Communication S/W . Established Lotte Group UBiT Data Center ('07) Contest" President's Award('00) 3. Place of Business _ Global

“We have six overseas branches in three countries to strengthen oversea business”

Beijing, Shanghai, Shenyang LOTTE World Shenyang

- Employees : 62 - Revenue : 9.1 million USDd - Business area : IBS, SI, SM - Feature : Managed LOTTE Group data center

* SM : System Management, IBS : Intelligent Building System SI : System Integration Hanoi, Ho chi Minh LOTTE Center Hanoi

- Employees : 148 - Revenue : 9.2 million USD - Business area : Finance, U-Health, e-Government, IBS - Feature : The largest market share of stock solution

Jakarta LOTTE Shopping Avenue

- Employees : 36 - Revenue : 14.2 million USD - Business area : SI, SM, Network construction - Feature : Managed LOTTE Group data center 3. Place of Business _ Data Center Internet of Things (IoT) 4. Business Area Energy Management System Intelligent Building System (IBS)

Smart Artificial Intelligence (AI) Convergence Messaging Platform Smart Health Care TAX Refund U-Health L. Hospital Omni-Channel New Order Communication System (OCS) SmartIndoor Business Electronic Medical System (EMR) Smart Tolling Leading Company Medical Information System(MIS) in the Fourth Industrial Revolution L.Cloud Mobile Platform L.Pay Cloud Finance e-Biz T-Solution Mobile Gift Voucher E-Commerce Convergence UX/UI Security

Channel Business Security Consulting Security SI/Solutions 5. What We Do _ System Management H.Q

LDCC 5. What We Do_ Artificial Intelligence

Achieving business Innovation by utilizing AI Please upload an image or Where can I buy that explain a product that you coat? want to know. - Delivering customized and optimized service

I like the The store is located on - Offering professional advice and reliable product information coat that the 3rd floor. someone wore in the drama. Intelligent shopping advisor

How about these? - Chatbot : A program which conducts a conversation with people

Next week is your husband’s - Offering all information such as store location, recommendation for birthday. How about these tie and belt products, delivery, etc. as a present? I think these coats match your pants that you already bought. Intelligent decision support platform Sounds great!

+ # 전송 + # 전송 - New product development : Analyzing market trends and customer’s favor  Develop hot items - Optimizing inventory : Demand forecasting based on business district, e.g. Intelligent shopping advisor distribution, customer, etc. 5. What We Do_ Message Integration Platform

Integrated Message Service

- Unified Messaging : Kakao biz. message, SMS, LMS, MMS - Cost reduction : Cost is lower than message from tele-communication Kakao biz. message - Preventing omission : Messages automatically retransmit when transmission is failure - Security enhancement : By using client server and proxy server encryption

Field of usage

Food/Distribution : Guide for sales promotion / Delivery, order notification, etc. SMS, LMS, MMS

Travel : Guide for reservation, cancel, payment and receiving goods, etc. Message Integration Platform (L.Message) Finance - Check credit card use or cancel, Bank statements, insurance, etc.

Push Message Service – Guide for delivery of goods, entertainment events, sports events, rental car agreement, medical treatment, etc. 5. What We Do_ Tax Refund

World’s first, One-stop Internal Tax Refund Service - Downtown and Airport Tax Refund Center Yangyang - Combined with Korea Customs Service and National Tax Service Incheon Gimpo Airport Airport Airport - 365 days uninterrupted IT system DongHae Incheon Harbor Harbor (Duplex system / Load distributed processing) 1·2 Seoul Reference Pyeongtaek Cheongju - Opened Myeongdong downtown Tax Refund center Airport Harbor Daegu - Opened Additional downtown Tax Refund center (Seoul, Jeju, Daegu) Muan Airport Airport - Opened Incheon Airport Tax Refund counter Daegu - Started the nation’s first immediate Tax Refund Service Gunsan Gimhae Busan Harbor Airport Owns Tax Refund Total IT Infrastructure Harbor

Jeju JejuHarbor(plan) Airport Jeju

Tax Refund system Kiosk Payment Terminal Passport Reader 5. What We Do_ Mobile Platform

Business Model - Makes simple and convenient way to build applications

IDE Benefits

- Able to rapidly develop single-source applications deploy to both android and ios - Implement business environment by using Integrated Portal standard web Technology (HTML, JS, CSS) - Expand new function by implementing plug-in methods - Manage integrated Portal (Terminal, Application, User, Stats, etc ) N-Screen

References Cross Platform - LOTTE Supermarket Mobile Store System - Real-time integrated sanitation system at LOTTE R&D Center 5. What We Do_ Omni-channel, Location Based System

•True continuity of customer’s experience •Indoor Navigation • - Offer marketing platform utilizing location based service • - Virtual beacon service by using magnetic field • - Marketing analysis service based on bigdata platform • - Security and Safety service through customer’s location information 5. What We Do_ Bigdata

New business development by analyzing internal and external data sources - Implementing bigdata platform - Enhanced analysis model

Benefits - Increasing marketing and sales effectiveness - Make accurate decisions and predictions - Automatic archival and extraction capabilities

References • - Forecasting box-office hit for LOTTE Cinema • - Analyzing LOTTE Card production portfolio • - Implementing LOTTE Members bigdata platform 5. What We Do_ Mobile Gift Voucher

Allows to use whenever, wherever and conveniently - - Able to use via mobile application without exchange paper - voucher or cash - - Convenient management through real time balance check - - Easy to send mobile voucher - - Secure payment with a disposable bar code

Usage - LOTTE Department Store and Outlets - Will expand to whole LOTTE Group

Where to Buy - LOTTE ATM, LOTTE.com , LOTTE imall - Mobile Voucher Application, KAKAO 5. What We Do_ Mobile Catalog, Distribution Platform

•New marketing channels for mobile Optimal distribution solution applying the • - Easy to make / Able to Insert multi-media contents with the newest IT technology • - Target Marketing (real-time monitoring) - IoT-based real-time tracking • - No need to download application or program • - Demand forecast utilizing bigdata 5. WhatWhat We We Do_ Do_ Internet Finance of Things (1/2)

Provide IoT End-to-End Solution • Home • • - Service : Smart city, building, factory, home etc. • Building • Traffic • - Platform : IoT Platform based on oneM2M • - Connectivity : Low-power wide area network(LoRa) • - Things : People, Things, Process

IoT Platform References - Busan IoT Living Lab • Distribution nd rd • Factory • 1st : Energy • 2 : Distribution • 3 : Factory • 4th : Healthcare • 5th : Urban Regeneration • 6th : Traffic • Farm - Smart City Demo Business in Busan

Hyper-connected revolution • Building Energy • Smart evacuation • IoT Security : Everything is connected by the Internet Management system Verification • Smart Tolling • Smart Healthy City • Smart Factory 5. What We Do_ Energy Convergence System

Total Energy Management Solution

- Energy management system (EMS), GHGs management system - Energy Storage System (ESS), Photovoltaic (PV) system, Energy diagnosis - Consulting on ISO50001, tradable permit system, energy management etc.

References - Implementing Building Energy Management System (BEMS) at Busan - Introducing GHGs and energy reduction system at LOTTE Aluminium - Introducing EMS, ESS at Smartgrid model complex in Jeju - Improving lighting efficiency : LOTTE Mart, LOTTE Hi-Mart, Uniqlo, etc.

Certification - Energy diagnostic institute - Smartgrid company - Energy service company (ESCO) - Environmental consulting company 5. What We Do_ Intelligent Building System

Total IBS Service • • - Machine/Electricity/Lighting equipment • - Enterprise management/Access control/CCTV/Smart parking • - Home network/Structured cabling system

LOTTE World Tower LOTTE Center Hanoi LOTTE World Shenyang • - Building information system/AV system/Sound/Lighting

• Deployment of IBS Infrastructure • - Multimedia Infrastructure

References • - Skyscraper / Shopping Complex • LOTTE World Tower • LOTTE Center Hanoi • LOTTE World Shenyang • LOTTE mall Suwon/Dongbusan

• - Amusement park / Observatory / Auditorium Amusement park Aquarium Concert hall • Gimhae water park • LOTTE World Tower aquarium

• Deployment of multimedia Infrastructure, sound/lighting system • Concert hall • LOTTE World Tower observatory 5. What We Do_ Data Center

Data Center Design and Consulting Development of Infrastructure - Apply global standard technology - Construct Data Centers that comply with Global Standard (Electricity, facility, Network, Containment) (Infrastructure, DCIM, FMS, CCTV, Access control, Security control) * DCIM : Data Center Infrastructure Management, FMS : Facility Management system

DCIM Remote Diagnosis Infrastructure Safety Diagnosis - Center Platform based real-time control for facilities - Data Center infrastructure safety diagnosis and consulting - Reducing disaster response time (Analysis on operational state and deterioration, Reporting) 5. WhatWhat We We Do_ Do_ Security Finance (1/2)

Security Consulting Channel Business - Information protection, Diagnosis, etc. - Secure aerohive wireless AP - Inspect weak point, hacking simulation - VDI network separation - Offer annual security service - Various security solutions

•Provide Total Security Services for clients’ business success • - Customized security consulting : Establish and Security SI/Solution Convergence Security • implement master plan for security - Deployment of various security - Visitor management system • - Convergence Security : Plan systematic and secure solutions such as DRM/DLP etc. - Access control - Network security service such as - IoT Security • business environment APT/NAC/WIPS, etc.

* APT : Advanced Persistent Thread NAC : Network Access Control WIPS : Wireless Intrusion Prevention System 5. What We Do_ Finance

LOTTE Group simple payment System Total Stock Business Solution - Mobile payment (No need for credit cards) - No.1 market share in Vietnam - Automatically saved in L.Point - Support Home, Web, Mobile transactions - Can be used on on/offline affiliate branches - Information analysis services through Bigdata 5. WhatWhat We We Do_ Do_ Transportation Finance (1/2)

•Contactless smartcard based end-to-end •Toll collection system solution for fare collection and payment - Automatic Fare Collection even if the car runs more than 100km - Automatic Fee Collection and Balance Calculation of - Minimizing traffic accident - Decreasing carbon emission quantity • Public Transportation - Construction the system at Sooyoung toll-gate in Busan • - Supports Mobile and Wearable Devices 5. WhatWhat We We Do_ Do_ Online Finance (1/2)

•Online commerce based on advanced •Conduct of business processes on the internet technologies (Bigdata, Mobile) and improve work efficiency

- Shopping Malls - Mobile Gift voucher - Portal Service (Moin) - Cash Receipt (Dept. Store, Mart, Home Shopping, etc.) - Optimized UX / UI - Integrated EC Platforms - XML/EDI - Messaging Service * XML : eXtensible Markup Language * EDI : Electronic Data Interchange 5. What We Do_ U-Health

• No.1 Healthcare service - L.Hospital : Integrated Hospital Information System • - CTMS : Clinical Trial Management System • - Smart Healthcare Service References • - Over 50 large hospitals (national, public, university) • : SCH Medical Center, Catholic Medical Center, Kyoungpook • national univ., etc. Awards

• - Awarded Grand Prize in System Integration at Korea • SW Industry Competitiveness Award, 2016 • - Awarded President Prize in SW contest, 2010 • - Minister Prize awarded from The Ministry of Information • and Communication, 2006 5. What We Do_ FinanceSocial Overhead (1/2) Capital

• Provides total services on Railways, Airport, Harbour • and Road • - Railways : AFC / Integrated Information System • - Airport : Navigation Information / Communication control • - Harbour : Ship Identification / Bird Detection • - Road : Traffic management system / Car number recognition system

References • - Seoul Metro Line #9 • - NBN (National Broadband Network) construction on Railway • - Incheon International Airport, integrated surveillance security system • - Ulsan harbour integrated surveillance system • - Yeosu & Gwangyang Port integrated surveillance system etc. 5. What We Do_ Distribution

LOTTE POS Tablet POS

Self Check-Out ESL(Electronic Shelf Label)

L.POS (Specialized in F&B POS Solution) Devices for retailers L.POS F&B Provide customized service through specialized - Uses both prepayment and deferred payment H/W product in distribution industry - Support user convenient function and display order status - L.POS(BP-500) - Digital Signage Sales Information System - m.POS - Digital media service - Basis Information Management (product, set, event etc) - Provide sales check (support mobile) and multi-browser 5. What We Do_ L.Cloud 5. What We Do_ Network

• Business Area - Public institution Network • - Hospital and school Network • - Manufacturing company Network • Partnership with global vendors • - Cisco Gold and CMSP partner • - Alcatel-Lucent reseller, etc. • Reference • - Network construction at SK Hynix • - Network construction at GangNeung Asan Hospital • - IPT and information network construction at Public • Prosecutors’ Office • - Network construction at Dankook university • - Network maintenance of Korea Institute for Defense Analysis 6. Corporate Social Responsibility (CSR)

Foundation of SHA- Create cosmos LOTTE volunteering Housing garden at Hannae group support stream

Help out damaged Computer household Donation

We grow up with

Sharing briquette society activity Anyang-River cleaning activity

Making kimchi for charity event Donation for charity

Have a wonderful time with local children’s center We enrich people’s lives by providing superior products and services that our customers love and trust