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1.0 Welcome to MARC Train Services...... 3 1.0 Welcome to MARC 1.1 “What’s New”...... 4 Train Services 1.2 MARC Train Service Contact Information...... 5 MARC Train Service is the Commuter Railroad in connecting passengers into and Washington, DC 2.0 Service Area & Schedules...... 6 from the Maryland and West suburbs. 2.1 Map/Station Locations...... 6 • The serves passengers from Cecil, Harford, 2.2 Schedules...... 9 Baltimore, Anne Arundel and Prince Georges Counties Table of Contents 2.3 Holidays...... 9 in Maryland into Baltimore and Washington, DC. • The serves passengers from Martinsburg 3.0 Weather Impacts & Information...... 10 WV, Frederick and Montgomery Counties in Maryland 3.1 Severe Weather and Special Service...... 10 into Washington, DC. 3.2 Real Time Info...... 11 • The serves passengers from Baltimore, Howard, Anne Arundel and Prince Georges Counties in 4.0 ...... 11 Maryland into Baltimore and Washington, DC. 4.1 Fares...... 11 The Penn Line offers service between Baltimore and 4.2 Discounted Fares...... 16 Washington, DC seven days a week and provides weekday 4.3 Ticket Cross-Honored...... 20 service to Harford County during the morning and evening peak commute periods. 4.4 How to Buy Tickets/ Where to Purchase Tickets...... 21 The Brunswick Line offers east bound service into 4.5 Lost and Found...... 24 Washington, DC during the weekday morning commute and west bound from Washington, DC terminating in Frederick, 4.6 Refund Policy...... 28 MD, Brunswick, MD or Martinsburg, WV during the weekday evening commute. The Brunswick Line does not offer midday 5.0 Tips...... 29 or weekend service. 5.1 Passenger Safety and Comfort...... 29 The Camden Line connects at 5.2 Carry-On Policy...... 31 Camden Yards to downtown Washington, DC with stops 5.3 Pets and Service Animals...... 33 in the Maryland suburbs between the two cities during 5.4 Wheelchairs...... 33 the morning and afternoon/evening commutes. The Camden Line does not offer midday or weekend service. 5.5 Rider Responsibilities...... 33 5.6 BaltimoreLink Connections...... 35 All MARC Train schedules can be viewed online 5.7 Washington, DC METRO Rail Connections...36 at www.mta.maryland.gov.

6.0 Committees/Public Involvement...... 39 6.1 MARC Riders Advisory Council...... 39 6.2 Important Phone Numbers...... 39

2 3 MARC Train Service is operated under contract The TVM sells all MARC Train Service media except with the National Railroad Passenger Corporation Transit Link Cards (TLC) and sells MTA Commuter 10 trip () and Bombardier Transportation Services and monthly tickets. Select machines will accept cash (see USA Corporation. chart on page 22 for TVM’s that accept cash). While every effort is made to maintain published Electronic Ticketing schedules, the train schedules, fares and other MARC Train Service now offers mobile ticketing via a information shown in MARC timetables and this free app called CharmPass. To purchase fare via the app, brochure are subject to change without notice. The passengers download the app to their smart device, pre- Maryland Department of Transportation (MDOT) register with a on the app and purchase their Maryland Transit Administration (MTA) and/or its fare before the train. Once on board the train, contract operators do not assume responsibility for passengers must activate their fare for visual inspection by inconvenience or damages resulting from missed the conductor. SmartBenefits® may be applied to purchase stops, canceled or delayed trains, failures to make fares via the app (pre-registration required). connections or shortages of equipment. All CharmPass fares will be calendar based on consecutive 1.1 “What’s New” days from the date the fare was activated. This is different than the current paper fare products: MARC Train Ticket Vending Machines MDOT MTA MARC Service has a new MARC MARC Paper Tickets MARC Mobile App Version branded Ticket (TVM). It One Way Ticket – good One Way Ticket – good for processes transactions more quickly, with shorter for one trip within six one trip within six months print times. The new, self-monitoring machine months of purchase. Train of purchase. Activated ticket conductor collects tickets. remains valid for 2 /1 2 hours. reports its malfunctions to a maintenance department, to either correct minor issues remotely Monday-Friday 5-Day Pass – good for five 5-Day Weekly consecutive calendar days or dispatch a repair technician, resulting in more from day of activation reliable operation. A dedicated toll free customer 7-Day Weekly 7-Day Pass – good for seven service number for TVM-related issues can be consecutive calendar days reached at 1-888-291-0207. Assistance is available from day of activation from 8:00 a.m.-5:00 p.m. Monday through Friday and Monthly 31-Day Pass – good for thirty- voicemail at all other times. one consecutive calendar days from day of activation

1.2 MARC Train Service Contact Information For more information on MARC services: • Visit our website at www.mta.maryland.gov • Send us an email at [email protected] • Tweet us at @mtamaryland • Find us on Facebook at facebook.com/mtamaryland • Call us at 1-800-325-RAIL

4 5 2.0 Service Area & Schedules 7

2.1 Map/Station Locations

University

Penn Line Baltimore - Penn 1500 N. Charles Street Bowie State 13900 Old Jericho Park Road Baltimore, MD 21202 Bowie, MD 20720 Station Address West 401 Smallwood Street Seabrook 6221 Seabrook Road Perryville 650 Broad Street Baltimore Baltimore, MD 21223 Lanham, MD 20706 Perryville, MD 21903 Halethorpe 5706 Southwestern Boulevard New 4300 Garden City Drive Aberdeen 18 E. Belair Avenue @ Baltimore, MD 21227 Carrollton @ New Carrollton US Rt. 40 East New Carrollton, MD 20784 Aberdeen, MD 21001 BWI Thurgood 7 Amtrak Way Marshall Linthicum, MD 21240 Washington - Massachusetts Avenue & Edgewood 2127 Old Edgewood Road Union First Street N.E. Edgewood, MD 21040 Odenton 1400 Odenton Road Washington, DC 20002

Odenton, MD 21113 Martin State 2710 Eastern Boulevard

Middle River, MD 21220 Airport 6 Brunswick Line Camden Line Station Address Station Address Frederick 100 South East Street Baltimore - S. Howard Street & W. Conway Street Frederick, MD 21704 Camden Baltimore, MD 21201 Monocacy 7800 Genstar Drive St. Denis 1734 Arlington Avenue Frederick, MD 21703 Baltimore, MD 21227 Martinsburg, WV 229 E. Martin Street Dorsey 7000 Deerpath Road @ MD 100 between Martinsburg, WV 25401 US 1 & MD 295 Elkridge, MD 21075 Duffields, WV 5057 Flowing Springs Road Duffields, WV 25414 Jessup 8 Old Jessup Road Jessup, MD 20794 Harper’s , WV 120 Potomac Street Harper's Ferry, WV 25425 Savage 9009 Dorsey Run Road Annapolis Junction, MD 20701 Brunswick 100 S. Maple Avenue Brunswick, MD 21716 Laurel Park 20 Racetrack Road Laurel, MD 20725 Point of Rocks 4000 Clay Street Point of Rocks, MD 21777 Laurel 22 Main Street Laurel, MD 20707 Dickerson 22211 Mt. Ephraim Road Dickerson, MD 20842 Muirkirk 7012 Muirkirk Road Beltsville, MD 20705 Barnesville 8 Beallsville Road Barnesville, MD 20838 Greenbelt 5600 Greenbelt Metro Drive Greenbelt, MD 20770 Boyds 15031 Clopper Road Boyds, MD 20841 College Park 7202 Bowdoin Avenue College Park, MD 20740 Germantown 19311 Mateny Hill Road Germantown, MD 20874 Riverdale Park 4700 Queensbury Road Town Center Riverdale, MD 20737 Metropolitan Grove 3 Metropolitan Court Gaithersburg, MD 20878 Washington - Massachusetts Avenue & First Street N.E. Union Washington, DC 20002 Gaithersburg 5 S. Summit Avenue Gaithersburg, MD 20877 Washington Grove 100 Railroad Street 2.2 Schedules Gaithersburg, MD 20877 Schedules are available at MARC stations or online at Rockville 307 S. Stonestreet Avenue Rockville, MD 20850 mta.maryland.gov. MARC also participates in Google Transit; schedules are available within Google Maps at Garrett Park 11015 Rokeby Avenue Garrett Park, MD 20852 maps.google.com. Kensington 3701 Howard Avenue Kensington, MD 20902 2.3 Holidays Silver Spring 1170 Bonifant Street Silver Spring, MD 20910 There is no MARC Train service on any line on the following holidays: Washington - Union Massachusetts Avenue & First Street N.E. Washington, DC 20002 • New Year’s Day • Memorial Day • Labor Day • Thanksgiving Day • Christmas Day

8 9 MARC Train operates a limited schedule on the following holidays: • Martin Luther King, Jr. Day • Presidents Day • Independence Day • Columbus Day • Veterans’ Day • The day after Thanksgiving

Please note: MARC reserves the right to modify the above service and non-service dates. The operational than normal, but not less than 40 mph. Amtrak, which status of each of the three MARC Train lines will be operates the Penn Line, imposes heat-related speed posted on the MARC service advisory page on the restrictions that vary based on the intensity of the heat MDOT MTA website at www.mta.maryland.gov, and location. no later than 30 days prior to the above holidays. Details about changes to MARC Train service 3.2 Real Time Info during the Christmas/New Year’s holiday season are posted on the MDOT MTA website by Visit the MARC Tracker at www.marctracker.com for real- November 30. time train status information. You can also sign up for email and text alerts regarding delayed trains and service 3.0 Weather Impacts changes at www.mtamarylandalerts.com. & Information 4.0 Fares 3.1 Severe Weather and 4.1 Fares Special Service MARC one-way fares range from $5 to $17, depending on the distance traveled. Discounted weekly and monthly During periods of severe weather, MARC may passes are available for sale as well. A full fare policy, also operate the “R” (Reduced Service) schedules. including the surcharge for travel to and Please note, certain trains will make additional discounts for seniors, individuals with disabilities and station stops when the “R” schedule is in effect. students, is available on subsequent pages. These stops are listed in the schedule footnotes for each MARC line. In the event of inclement One-way weather, passengers should check the MARC Service Alerts page on the MDOT MTA website Good for a single one-way trip between the stations at www.mta.maryland.gov for the operational indicated on the ticket. Tickets are valid for travel in either status of MARC Train service. direction between the two stations. Unused tickets expire six months from the purchase date. Extreme changes in temperature affect the operation of MARC trains. CSX Transportation, CharmPass tickets are valid for 90 minutes after which owns the Camden and Brunswick Lines, activation. For passengers connecting from the Camden may impose heat-related speed restrictions or Penn Line to the Brunswick Line with a journey time or heat orders. Trains operate 20 mph slower exceeding 90 minutes, show the Conductor the expired ticket on your mobile device and it will be honored. 10 11 One-Way Fares Penn Line - June 25, 2015 - Fares Subject to Change June/July 2020

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ir e n Arrival A or t Sta ons m e n tate k rollto od tate S n r S o n horp e t i rdee Depature r st Bal broo w Ca gewo w a dent be e Sta ons Perryville A Ed Ma We Hale BWI Airpor O Bo S Ne Perryville 5.00 6.00 7.00 8.00 8.00 9.00 9.00 10.00 10.00 11.00 11.00 12.00 Aberdeen 5.00 5.00 6.00 7.00 7.00 8.00 8.00 9.00 9.00 10.00 10.00 11.00 Edgewood 6.00 5.00 5.00 6.00 6.00 7.00 7.00 8.00 8.00 9.00 9.00 10.00 Mar n State Airport 7.00 6.00 5.00 5.00 5.00 6.00 6.00 7.00 7.00 8.00 8.00 9.00 Balmore - Penn 8.00 7.00 6.00 5.00 5.00 5.00 5.00 6.00 6.00 7.00 7.00 8.00 West Bal more 8.00 7.00 6.00 5.00 5.00 5.00 5.00 6.00 6.00 7.00 7.00 8.00 Halethorpe 9.00 8.00 7.00 6.00 5.00 5.00 5.00 5.00 5.00 6.00 6.00 7.00 BWI Airport 9.00 8.00 7.00 6.00 5.00 5.00 5.00 5.00 5.00 6.00 6.00 7.00 Odenton 10.009.008.007.006.006.005.005.005.005.005.006.00 Bowie State 10.009.008.007.006.006.005.005.005.005.005.006.00 Seabrook 11.00 10.00 9.00 8.00 7.00 7.00 6.00 6.00 5.00 5.00 5.00 5.00 New Carrollton 11.00 10.00 9.00 9.00 7.00 7.00 6.00 6.00 5.00 5.00 5.00 5.00 Washington - Union 12.00 11.00 10.00 9.00 8.00 8.00 7.00 7.00 6.00 6.00 5.00 5.00 One Way Fares Camden Line June 25, 2015 - Fares Subject to Change June/July 2020

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Arrival r t ton s Pa Staons g e y l g e rdale Park s re Departure Deni irkirk e r . u u v i Balmore aurel Park olle - Camden - Union Staons St Do Jessup Savage L La M Greenbel C R Washin Balmore - Camden 5.00 5.00 6.00 6.00 6.00 6.00 6.00 7.00 7.00 7.00 8.00 St. Denis 5.00 5.00 5.00 5.00 5.00 5.00 5.00 6.00 6.00 6.00 7.00 Dorsey 5.00 5.00 5.00 5.00 5.00 5.00 5.00 6.00 6.00 6.00 7.00 Jessup 6.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 6.00 Savage 6.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 6.00 Laurel Park 6.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 6.00 Laurel 6.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 6.00 Muirkirk 6.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 6.00 Greenbelt 7.00 6.00 6.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 College Park 7.00 6.00 6.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 Riverdale Park 7.00 6.00 6.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 Washington - Union 8.00 7.00 7.00 6.00 6.00 6.00 6.00 6.00 5.00 5.00 5.00 One-Way Fares Brunswick Line - June 25, 2015 - Fares Subject to Change June/July 2020

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s Arrival y n g Gr n Gr k g rr rg a w n e t ur on Sta ns k y l in i ar n l r Fe k c s o e P to sb gt d vi r ll g s i Sp nsbu anto in of Rock op el swic v in r t eric erso r he h e pers ds Departure d noca ne t t s e y rm ck ns un ck a uffi ar ai lv re ar o Sta ns Mar D H Br Poin F Mo Di B Bo Ge Me G W R Garr Ke Si Mar nsburg 7.00 7.00 8.00 9.00 10.0010.00 10.0011.00 11.0011.00 11.00 11.00 12.00 12.0012.00 13.00 Duffields 7.00 7.00 7.00 8.00 9.00 9.00 9.00 10.0010.00 10.0010.00 10.0011.00 11.0011.00 12.00 Harpers Ferry 7.00 7.00 7.00 8.00 9.00 9.00 9.00 10.0010.00 10.0010.00 10.0011.00 11.0011.00 12.00 Brunswick 8.00 7.00 7.00 5.00 6.00 6.00 6.00 7.00 7.00 7.00 7.00 7.00 8.00 8.00 8.00 9.00 Point of Rocks 9.00 8.00 8.00 5.00 5.00 5.00 5.00 6.00 6.00 6.00 6.00 6.00 7.00 7.00 7.00 8.00 Frederick 5.00 5.00 5.00 5.00 6.00 6.00 6.00 6.00 6.00 7.00 7.00 7.00 8.00 Monocacy 5.00 5.00 5.00 5.00 6.00 6.00 6.00 6.00 6.00 7.00 7.00 7.00 8.00 Dickerson 10.009.009.006.005.005.005.005.005.005.005.005.005.005.006.006.006.007.00 Barnesville 10.009.009.006.005.005.005.005.005.005.005.005.005.005.006.006.006.007.00 Boyds 10.009.009.006.005.005.005.005.005.005.005.005.005.005.006.006.006.007.00 Germantown 11.00 10.00 10.007.006.006.006.005.005.005.005.005.005.005.005.005.005.006.00 Metropolitan Grove 11.00 10.00 10.007.006.006.006.005.005.005.005.005.005.005.005.005.005.006.00 Gaithersburg 11.00 10.00 10.007.006.006.006.005.005.005.005.005.005.005.005.005.005.006.00 Washington Grove 11.00 10.00 10.007.006.006.006.005.005.005.005.005.005.005.005.005.005.006.00 Rockville 11.00 10.00 10.007.006.006.006.005.005.005.005.005.005.005.005.005.005.006.00 Garre Park 12.00 11.00 11.008.007.007.007.006.006.006.005.005.005.005.005.005.005.005.00 Kensington 12.00 11.00 11.008.007.007.007.006.006.006.005.005.005.005.005.005.005.005.00 Silver Spring 12.00 11.00 11.008.007.007.007.006.006.006.005.005.005.005.005.005.005.005.00 Washington - Union 13.00 12.00 12.009.008.008.008.007.007.007.006.006.006.006.006.005.005.005.00

12 13 FARES* – BRUNSWICK AND CAMDEN LINES (One-way)

Starting from your DEPARTURE POINT, move across the chart to your DESTINATION to determine your one-way fare. Use the conversion chart below to determine your multi-ride ticket and/or reduced fare.

DESTINATION

DEPARTURE POINT Baltimore Barnesville Boyds Brunswick College Park Dickerson Dorsey Duffields Frederick Gaithersburg Park Garrett Germantown Greenbelt Harpers Ferry Jessup Kensington Laurel Laurel Park Martinsburg Metropolitan Grove Monacacy Muirkirk of Rocks Point Riverdale Rockville Savage St. Denis Silver Spring Grove Washington DC Washington. Baltimore 11.00 11.00 13.00 7.00 11.00 5.00 16.00 12.00 10.00 9.00 10.00 7.00 16.00 6.00 9.00 6.00 6.00 17.00 10.00 12.00 6.00 12.00 7.00 10.00 6.00 5.00 9.00 10.00 8.00 Barnesville 11.00 5.00 6.00 8.00 5.00 10.00 9.00 5.00 5.00 6.00 5.00 8.00 9.00 9.00 6.00 9.00 9.00 10.00 5.00 5.00 9.00 5.00 8.00 5.00 9.00 10.00 6.00 5.00 7.00 Boyds 11.00 5.00 6.00 8.00 5.00 10.00 9.00 5.00 5.00 6.00 5.00 8.00 9.00 9.00 6.00 9.00 9.00 10.00 5.00 5.00 9.00 5.00 8.00 5.00 9.00 10.00 6.00 5.00 7.00 Brunswick 13.00 6.00 6.00 10.00 6.00 12.00 7.00 7.00 8.00 7.00 10.00 7.00 11.00 8.00 11.00 11.00 8.00 7.00 11.00 5.00 10.00 7.00 11.00 12.00 8.00 7.00 9.00 College Park 7.00 8.00 8.00 10.00 8.00 6.00 13.00 9.00 7.00 6.00 7.00 5.00 13.00 5.00 6.00 5.00 5.00 14.00 7.00 9.00 5.00 9.00 5.00 7.00 5.00 6.00 6.00 7.00 5.00 Dickerson 11.00 5.00 5.00 6.00 8.00 10.00 9.00 5.00 5.00 6.00 5.00 8.00 9.00 9.00 6.00 9.00 9.00 10.00 5.00 5.00 9.00 5.00 8.00 5.00 9.00 10.00 6.00 5.00 7.00 Dorsey 5.00 10.00 10.00 12.00 6.00 10.00 15.00 11.00 9.00 8.00 9.00 6.00 15.00 5.00 8.00 5.00 5.00 16.00 9.00 11.00 5.00 11.00 6.00 9.00 5.00 5.00 8.00 9.00 7.00 Duffields 16.00 9.00 9.00 7.00 13.00 9.00 15.00 10.00 11.00 10.00 13.00 7.00 14.00 11.00 14.00 14.00 7.00 10.00 14.00 8.00 13.00 10.00 14.00 15.00 11.00 10.00 12.00 Frederick 12.00 5.00 5.00 9.00 5.00 11.00 6.00 7.00 6.00 9.00 10.00 7.00 10.00 10.00 6.00 5.00 10.00 9.00 6.00 10.00 11.00 7.00 6.00 8.00 Gaithersburg 10.00 5.00 5.00 7.00 7.00 5.00 9.00 10.00 6.00 5.00 5.00 7.00 10.00 8.00 5.00 8.00 8.00 11.00 5.00 6.00 8.00 6.00 7.00 5.00 8.00 9.00 5.00 5.00 6.00 Garrett Park 9.00 6.00 6.00 8.00 6.00 6.00 8.00 11.00 7.00 5.00 5.00 6.00 11.00 7.00 5.00 7.00 7.00 12.00 5.00 7.00 7.00 7.00 6.00 5.00 7.00 8.00 5.00 5.00 5.00 Germantown 10.00 5.00 5.00 7.00 7.00 5.00 9.00 10.00 6.00 5.00 5.00 7.00 10.00 8.00 5.00 8.00 8.00 11.00 5.00 6.00 8.00 6.00 7.00 5.00 8.00 9.00 5.00 5.00 6.00 Greenbelt 7.00 8.00 8.00 10.00 5.00 8.00 6.00 13.00 9.00 7.00 6.00 7.00 13.00 5.00 6.00 5.00 5.00 14.00 7.00 9.00 5.00 9.00 5.00 7.00 5.00 6.00 6.00 7.00 5.00 Harpers Ferry 16.00 9.00 9.00 7.00 13.00 9.00 15.00 7.00 10.00 11.00 10.00 13.00 14.00 11.00 14.00 14.00 7.00 10.00 14.00 8.00 13.00 10.00 14.00 15.00 11.00 10.00 12.00 Jessup 6.00 9.00 9.00 11.00 5.00 9.00 5.00 14.00 10.00 8.00 7.00 8.00 5.00 14.00 7.00 5.00 5.00 15.00 8.00 10.00 5.00 10.00 5.00 8.00 5.00 5.00 7.00 8.00 6.00 Kensington 9.00 6.00 6.00 8.00 6.00 6.00 8.00 11.00 7.00 5.00 5.00 5.00 6.00 11.00 7.00 7.00 7.00 12.00 5.00 7.00 7.00 7.00 6.00 5.00 7.00 8.00 5.00 5.00 5.00 Laurel 6.00 9.00 9.00 11.00 5.00 9.00 5.00 14.00 10.00 8.00 7.00 8.00 5.00 14.00 5.00 7.00 5.00 15.00 8.00 10.00 5.00 10.00 5.00 8.00 5.00 5.00 7.00 8.00 6.00 Laurel Park 6.00 9.00 9.00 11.00 5.00 9.00 5.00 14.00 10.00 8.00 7.00 8.00 5.00 14.00 5.00 7.00 5.00 15.00 8.00 10.00 5.00 10.00 5.00 8.00 5.00 5.00 7.00 8.00 6.00 Martinsburg 17.00 10.00 10.00 8.00 14.00 10.00 16.00 7.00 11.00 12.00 11.00 14.00 7.00 12.00 12.00 15.00 15.00 11.00 15.00 9.00 14.00 11.00 15.00 16.00 12.00 11.00 13.00 Metropolitan Grove 10.00 5.00 5.00 7.00 7.00 5.00 9.00 10.00 6.00 5.00 5.00 5.00 7.00 10.00 8.00 5.00 8.00 8.00 11.00 6.00 8.00 6.00 7.00 5.00 8.00 9.00 5.00 5.00 6.00 Monocacy 12.00 5.00 5.00 9.00 5.00 11.00 5.00 6.00 7.00 6.00 9.00 10.00 7.00 10.00 10.00 6.00 10.00 9.00 6.00 10.00 11.00 7.00 6.00 8.00 Muirkirk 6.00 9.00 9.00 11.00 5.00 9.00 5.00 14.00 10.00 8.00 7.00 8.00 5.00 14.00 5.00 7.00 5.00 5.00 15.00 8.00 10.00 10.00 5.00 8.00 5.00 5.00 7.00 8.00 6.00 Point of Rocks 12.00 5.00 5.00 5.00 9.00 5.00 11.00 8.00 6.00 7.00 6.00 9.00 8.00 10.00 7.00 10.00 10.00 9.00 6.00 10.00 9.00 6.00 10.00 11.00 7.00 6.00 8.00 Riverdale 7.00 8.00 8.00 10.00 5.00 8.00 6.00 13.00 9.00 7.00 6.00 7.00 5.00 13.00 5.00 6.00 5.00 5.00 14.00 7.00 9.00 5.00 9.00 7.00 5.00 6.00 6.00 7.00 5.00 Rockville 10.00 5.00 5.00 7.00 7.00 5.00 9.00 10.00 6.00 5.00 5.00 5.00 7.00 10.00 8.00 5.00 8.00 8.00 11.00 5.00 6.00 8.00 6.00 7.00 8.00 9.00 5.00 5.00 6.00 Savage 6.00 9.00 9.00 11.00 5.00 9.00 5.00 14.00 10.00 8.00 7.00 8.00 5.00 14.00 5.00 7.00 5.00 5.00 15.00 8.00 10.00 5.00 10.00 5.00 8.00 5.00 7.00 8.00 6.00 St. Denis 5.00 10.00 10.00 12.00 6.00 10.00 5.00 15.00 11.00 9.00 8.00 9.00 6.00 15.00 5.00 8.00 5.00 5.00 16.00 9.00 11.00 5.00 11.00 6.00 9.00 5.00 8.00 9.00 7.00 Silver Spring 9.00 6.00 6.00 8.00 6.00 6.00 8.00 11.00 7.00 5.00 5.00 5.00 6.00 11.00 7.00 5.00 7.00 7.00 12.00 5.00 7.00 7.00 7.00 6.00 5.00 7.00 8.00 5.00 5.00 Washington Grove 10.00 5.00 5.00 7.00 7.00 5.00 9.00 10.00 6.00 5.00 5.00 5.00 7.00 10.00 8.00 5.00 8.00 8.00 11.00 5.00 6.00 8.00 6.00 7.00 5.00 8.00 9.00 5.00 6.00 Washington, DC 8.00 7.00 7.00 9.00 5.00 7.00 7.00 12.00 8.00 6.00 5.00 6.00 5.00 12.00 6.00 5.00 6.00 6.00 13.00 6.00 8.00 6.00 8.00 5.00 6.00 6.00 7.00 5.00 6.00

West Virginia MARC Train Fare Surcharges Monthly FARES* – PENN LINE (One-way) Passengers traveling to or from a West Virginia MARC station (Martinsburg, Duffields, Paper tickets: Good for unlimited travel between the Starting from your DEPARTURE POINT, move across the chart to your DESTINATION to Harpers Ferry) to or from any station in Maryland or Union Station, must add a surcharge to the regular cost of the following tickets: determine your one-way fare. stations indicated on the ticket during the specified calendar $2.00 on a one-way ticket — $20.00 on a weekly ticket — $80.00 on a monthly ticket DESTINATIONS month, including the entire first business day of the following The $2.00 one-way surcharge is incorporated in the fare chart on the previous page. To calculate weekly or monthly costs, subtract $2.00 from the fare listed, convert month. They are non-transferable, but partially refundable up DEPARTURE POINTS below, then add $20.00 or $80.00, respectively. to the 10th service day of the month. Balto/Penn Station Balto/Penn Aberdeen Bowie State BWI Airport Edgewood Halethorpe New Carrollton Odenton Perryville Seabrook DC Washington Baltimore West Balto/Penn Station 7.00 6.00 5.00 6.00 5.00 5.00 7.00 6.00 8.00 7.00 8.00 5.00 Conversion Table for Multi-Ride Tickets & Reduced Fares* Aberdeen 7.00 9.00 8.00 5.00 8.00 6.00 10.00 9.00 5.00 10.00 11.00 7.00 Mobile app: Good for unlimited travel between the stations Bowie State 6.00 9.00 5.00 8.00 5.00 7.00 5.00 5.00 10.00 5.00 6.00 6.00 Find your one-way fare in the "One-Way Fares" row and read down to determine your multi-ride ticket and/or reduced fare. - Fares Subject to Change June/July 2020 indicated on the screen, beginning when the ticket is BWI Airport 5.00 8.00 5.00 7.00 5.00 6.00 6.00 5.00 9.00 6.00 7.00 5.00

Edgewood 6.00 5.00 8.00 7.00 7.00 5.00 9.00 8.00 6.00 9.00 10.00 6.00 One-Way Fares 5.00 6.00 7.00 8.00 9.00 10.00 11.00 12.00 13.00 14.00 15.00 16.00 17.00 activated and for the next 31 consecutive days. They are Senior/Disability One-way 2.50 3.00 3.50 4.00 4.50 5.00 5.50 6.00 6.50 7.00 7.50 8.00 8.50 th Halethorpe 5.00 8.00 5.00 5.00 7.00 6.00 6.00 5.00 9.00 6.00 7.00 5.00 non-transferable, but partially refundable up to the 10 Weekly Ticket (5-Day Mon-Fri) 37.50 45.00 52.50 60.00 67.50 75.00 82.50 90.00 97.50 105.00 112.50 120.00 127.50 Martin State Airport 5.00 6.00 7.00 6.00 5.00 6.00 9.00 7.00 7.00 8.00 9.00 5.00 Weekly Ticket (7-Day Sat-Fri) 50.00 60.00 70.00 80.00 90.00 100.00 110.00 120.00 130.00 140.00 150.00 160.00 170.00 service day of the month. New Carrollton 7.00 10.00 5.00 6.00 9.00 6.00 9.00 5.00 11.00 5.00 5.00 7.00 Monthly Ticket 135.00 162.00 189.00 216.00 243.00 270.00 297.00 324.00 351.00 378.00 405.00 432.00 459.00 Odenton 6.00 9.00 5.00 5.00 8.00 5.00 7.00 5.00 10.00 5.00 6.00 6.00 Senior/ Disability Monthly 67.50 81.00 94.50 108.00 121.50 135.00 148.50 162.00 175.50 189.00 202.50 216.00 229.50 Perryville 8.00 5.00 10.00 9.00 6.00 9.00 7.00 11.00 10.00 11.00 12.00 8.00 Student Advantage One-way 4.25 5.00 5.75 6.75 7.50 8.50 9.25 10.00 11.00 11.75 12.75 13.50 14.50 TLC (Transit Link Card) Seabrook 7.00 10.00 5.00 6.00 9.00 6.00 8.00 5.00 5.00 11.00 5.00 7.00 Student Advantage Weekly 32.00 38.50 45.00 51.00 57.50 64.00 70.00 76.50 83.00 89.50 96.00 102.00 108.50 Washington, DC 8.00 11.00 6.00 7.00 10.00 7.00 9.00 5.00 6.00 12.00 5.00 8.00 (5-Day Mon-Fri) In addition to the MARC monthly ticket and the Student Advantage Weekly 42.50 51.00 59.50 68.00 76.50 85.00 93.50 102.00 110.50 119.00 127.50 136.00 144.50 West Baltimore 5.00 7.00 6.00 5.00 6.00 5.00 5.00 7.00 6.00 8.00 7.00 8.00 (7-Day Sat-Fri) options it provides, the Transit Link Card (TLC) adds unlimited Student Advantage Monthly 114.75 137.50 160.50 183.50 206.50 229.50 252.25 275.25 298.25 321.25 344.25 367.25 390.25 *A $5.00 penalty will be collected for tickets purchased aboard the train Transit Link Card Washington Metrorail travel for one calendar month. The TLC Visit MTA.CommuterDirect.com for pricing when the ticket office is open or a ticket machine is available. (WMATA Product) is available for purchase at Commuter Stores, MARC and mta.commuterdirect.com. The website also 5-Day Weekly provides the current price of this product. Please note that Paper tickets: Good for unlimited travel between this product is non- refundable under any circumstance. the stations indicated on the ticket, beginning on the Monday of the designated week until midnight Where to purchase weekly and monthly tickets of the following Friday. The paper version of this The TLC card can only be purchased at a Commuter Store, ticket is not valid on Saturday or Sundays. the Odenton Station, or through our Ticket By Mail program at mta.commuterdirect.com. The TLC card is not available on Mobile app: Good for unlimited travel between the stations indicated on the screen, beginning the mobile app. when the ticket is activated and for the next five All other types of tickets may be purchased at MARC TVM’s consecutive days. or on CharmPass. 7-Day Weekly Tickets Valid on Connecting Transit Paper tickets: Good for unlimited travel between the stations indicated on the ticket beginning Weekly and Monthly tickets can be used on the following: on the Saturday of the designated week until MTA Local Bus – CityLink, LocalLink and ExpressLink, MTA midnight of the following Friday. Light RailLink, and Baltimore Metro SubwayLink; WMATA Metrobus (base fare only) in Maryland, Washington, DC Mobile app: Good for unlimited travel between and Virginia; Montgomery County and Frederick the stations indicated on the screen beginning County TransIT. Weekly or monthly Frederick or Monocacy when the ticket is activated and for the next ticket holders may also ride MTA Commuter Bus Route 515 seven consecutive days. between Frederick, MD and Shady Grove Metrorail Station.

14 15 To purchase a senior fare from a MARC ticket machine, passengers must register in advance. Visit mta.commuterdirect.com/tvm to register.

To purchase a senior fare from the CharmPass app, passengers must register in advance. Visit mta.maryland.gov/charmpass to register. Disability Qualifying customers receive a 50 percent discount off the price of all full-fare MARC tickets, except the Washington Metrorail portion of the Fare Verification TLC. Individuals with disabilities must show one of the following to receive the The face of all MARC weekly and monthly tickets must discounted price: be fully visible to the Conductor when the ticket is being inspected. It is permissible to fold the receipt of the ticket • Valid MDOT MTA Disability Photo ID Card, or at the perforation. See further information later in this guide valid disability ID from another transit agency about ticket inspection and validation policies. CharmPass AND any valid government-issued photo ID (e.g., users must have the app open and ticket activated when driver’s license), or Conductors enter the car to check tickets. When directed • Valid Medicare Card AND any valid government- by the Conductor, customers must tap the screen on their issued photo ID, or mobile device to demonstrate the security features of the • Valid MDOT MTA Mobility Photo ID app. If the customer’s device is not working–including a dead battery–or the customer refuses to tap the screen, the Maryland residents may obtain a MDOT MTA ticket is considered invalid and the customer must purchase Reduced Fare Disability ID card. An application a ticket from the Conductor. must be filled out by the applicant and the applicant’s health care professional. The application 4.2 Discounted Fares is available at the Reduced Fare Certification Office (410-767-3438, TTY 410-333-2051).

Senior Applicants must return the completed application Qualifying customers receive a 50 percent discount off by fax (410-333-4347), by mail (MDOT MTA the price of all full-fare MARC tickets, excluding the Reduced Fare Certification Office, 6 St. Paul Street, Washington Metrorail portion of the TLC. Senior citizens Baltimore, MD 21202) or in person. The Disability (65 and older) must show one of the following to receive Reduced Fare Card is not available the same day the discounted price: that the application is received. The applicant, if • Valid government-issued photo ID showing date of birth approved, will be notified when to come in and (e.g., driver’s license), or have their photo taken, and an ID card will be issued on that day. • Valid Medicare Card and any valid government-issued photo ID Seniors (65 and older) who do not have a driver’s license may apply for a Maryland Photo Identification Card at any Maryland Motor Vehicle Administration office. There is no fee.

16 17 MDOT MTA does not provide disability certification Children under 12 years of age may not travel to those who live outside of Maryland. Please contact unless accompanied by a full-fare paying parent or the local transit agency where you live. Disability guardian (16 years of age or older). Children must certification cards from all transit agencies in the United be supervised and seated for their safety. States are honored on MDOT MTA services, including MARC Train. Children 12-15 years old may travel unaccompanied on trains departing their initial terminal station For further information, call the MDOT MTA Reduced at or before 7:45 p.m. without transfers between Fare Certification Office at 410-767-4833 or TTY MARC Trains at Union Station. The child must carry 410-333-2051 for people who are hearing and/or documentation listing their name, address, home speech impaired. Office hours are Monday through phone number and the name and phone number of Thursday, 8:30 a.m. – 4:30 p.m. the person who will be meeting them.

To purchase a disability fare from a MARC ticket We strongly recommend the following guidelines machine, passengers must register in advance. Visit for such travel: mta.commuterdirect.com/tvm to register. 1) Parents/Guardians should discuss the child’s itinerary with them, To purchase a disability fare from the CharmPass app, passengers must register in advance. Visit 2) Parents/Guardians should ensure the child mta.maryland.gov/charmpass to register. understands where and when they are to leave the train, Student Advantage 3) Parents/Guardians should discuss with the child Members of the Student Advantage program are eligible who is meeting them, and for a 15 percent discount on one-way, weekly and 4) Parents/Guardians should provide their monthly tickets. In order to enroll in the program visit child with a simple plan of what to do if an studentadvantage.com or call 1-877-256-4672. emergency arises.

A Student Advantage Card and valid high school or MARC Train conductors, staff, and management college ID must be presented at the time of purchase. will not escort unaccompanied children to trains, Student Advantage tickets can be purchased wherever supervise them during their train ride, or ensure MARC tickets are sold, except on board the train from that they detrain at the proper station. The the conductor. priority of train conductors and other staff is the safe transportation of all MARC passengers; they To purchase a Student Advantage fare from a MARC cannot provide special supervision or oversight of ticket machine, passengers must register in advance. Visit unaccompanied children. mta.commuterdirect.com/tvm to register. Children 16 and above may travel unaccompanied without restriction. We encourage parents and Children guardians to follow the same policies listed Two children under the age of six may ride free of charge above, especially regarding emergency contact when accompanied by a full-fare paying passenger. information and itinerary planning. Additional children (under the age of six) and children age six and above will be charged the appropriate full fare. The Groups free-child allowance does not apply to passengers traveling Groups of 10 to 60 may receive the group rate of on any type of reduced fare. 50 percent off the price of a full-fare MARC ticket for travel on Mondays and Fridays only.

18 19 Contact the MARC Group Sales Office at Amtrak trains do not honor any MARC tickets on 410-674-4885 between the hours of 9:30 a.m.–3:00 p.m. the weekend. or email [email protected] at least two weeks in advance to make reservations. Groups MARC Trains must receive a confirmation to receive the group rate. Penn and Camden Line tickets are always cross-honored Group tickets are not issued without confirmation between the two lines for travel to equivalent zones. through the MARC Group Sales Office. Reservations However, Brunswick Line tickets are not valid for travel are made on a first-come, first-served basis. to equivalent zones on the Camden and Penn Lines, and Camden and Penn Line tickets are not honored on the 4.3 Ticket Cross-Honored Brunswick Line.

Amtrak Trains Camden Line tickets from Are also honored on the Penn MARC one-way tickets are never valid on Amtrak Washington to: Line to: trains, except in the event of service disruptions as Riverdale Park Town Center, New Carrollton, Seabrook directed by MDOT MTA or Amtrak management. College Park, Greenbelt MARC weekly and monthly ticket holders may ride Muirkirk, Laurel, Laurel Bowie State, Odenton the following Amtrak trains Monday through Friday Racetrack, Savage, Jessup only (Amtrak train numbers subject to change at Dorsey, St. Denis BWI Airport, Halethorpe Amtrak’s discretion): Baltimore-Camden West Baltimore, Baltimore-Penn Penn Line Northbound, Monday – Friday 4.4 How to Buy Tickets/ Where to • Trains 196/136 and 186: Purchase Tickets Restricted to ticket holders traveling to Aberdeen only. You may purchase a ticket at the following locations: Penn Line Southbound, Monday – Friday • The CharmPass Mobile App • Northeast Regional Train 111: Restricted to ticket holders boarding at Perryville, Aberdeen • MARC Ticket Vending and Edgewood Stations only. Machine (TVM) • Ticket agent at • Northeast Regional Train 85: Restricted to Washington-Union, ticket holders boarding at Aberdeen Station New Carrollton, Odenton, and de-training at Baltimore-Penn Station, BWI BWI Thurgood Marshall Thurgood Marshall Airport, New Carrollton Airport Rail Station, and Washington-Union only. Baltimore-Penn, and Travel must be in accordance with the zone/city Frederick pairs on the ticket, and only on days when MARC • On board from the weekday service operates. MARC tickets are not conductor (cash only) honored on Amtrak trains on weekday holidays • Commuter Stores in that MARC operates reduced service (e.g. Columbus Day) or on holidays which no MARC service operates. Passengers may only ride Amtrak • Commuter Store in trains between the points indicated in the MARC Silver Spring timetable in accordance with the applicable • Takoma Langley Crossroads Transit Center footnotes in the Penn Line schedule. Mobile Commuter Store 20 • 21 Mobile Ticketing CharmPass App Additional Ticket Vending Machines are located in BWI Thurgood Marshall Airport (Baggage Claim Near Door #2), All MARC ticket types, except the TLC, are at the MDOT MTA Transit Store (6 St. Paul Street, available for purchase on the MTA’s CharmPass Baltimore, MD 21202), and in the parking garage at the BWI mobile ticketing app. Reduced fares for senior Thurgood Marshall Airport Rail Station (next to the parking and disability tickets are available for purchase, payment station in Garage 2, adjacent to the airport shuttle however passengers must pre-register at bus pickup, accepts cash). mta.maryland.gov/charmpass for these options to be visible on the app. Ticket Agent Ticket agents are available at the following stations: MARC Ticket Washington-Union, New Carrollton, Odenton, BWI Vending Machines Thurgood Marshall Airport, Baltimore-Penn, Silver Spring The Ticket Vending Machines accept: and Frederick. Tickets can be purchased with cash, major • Visa credit cards or Commuter Choice Maryland vouchers. • Mastercard On Board From the Conductor • American Express One-way tickets may be purchased on board MARC • Discover trains with cash only; no debit or credit cards or checks • Apple Pay are accepted. Tickets purchased on trains are subject • Google Pay to a $5.00 surcharge if the ticket vending machine was available and/or the ticket office was open at train If you experience a problem with a MARC Ticket departure time. The $5.00 surcharge applies to all Vending Machine, please contact MARC Ticket passengers except senior and certified disability fares. Vending Support at 888-291-0207. Conductors cannot accept MARC Ticket Vending Machines are located at any bill Washington-Union and the following MARC denominations train stations: above $20 for cash purchases on Penn Line Camden Line Brunswick Line trains. Passengers Perryville Baltimore-Camden* Martinsburg presenting bills Aberdeen* Dorsey Brunswick larger than $20 Edgewood Savage Point of Rocks will be asked to Martin Airport Laurel Monocacy leave the train at Baltimore-Penn*# College Park* Germantown the next station West Baltimore* Gaithersburg with a TVM or a Halethorpe* Metropolitan Grove ticket office to BWI Thurgood purchase their Marshall Airport*# Rockville ticket. All ticket Odenton# Kensington sales on board Bowie State Silver Spring# University* the train are final New Carrollton* and are non- refundable. *# * Accepts Cash Payment # Cash sales available from ticket agent

22 23 Ticket by Mail • Do not laminate tickets as this will make One-way, weekly, monthly and Transit Link Cards them unreadable. (TLC) are available for online purchase through Please write your name and contact number mta.commuterdirect.com or by calling 410-697-2212. • on your ticket so that it can be returned to MARC tickets can be purchased individually or as auto- you if found. renewable orders. Please note this website is not mobile or electronic ticketing – all tickets must be mailed. • If tickets are found, please turn them in to The email receipt sent by Commuter Direct will not be Gate B at Union Station or to a conductor. honored for travel. Please allow 4-6 business days for delivery. For mobile/e-ticketing, see above. The MARC information kiosk is staffed on these days and times: Commuter Stores Monday - Friday 5:30 a.m. - 10:30 p.m. Saturday 8:30 a.m. - 12:30 p.m., 2:35 p.m. - 10:35 p.m. MARC tickets are sold at the Commuter Stores. Sunday 8:30 a.m. - 7:00 p.m. They accept: • Cash Lost and Found • Company check There are three Lost and Found locations for all • Traveler’s checks items except lost tickets. Please call the Lost and • Money orders Found office directly to inquire if a lost item has been turned in: • All major credit cards Company-sponsored debit cards (e.g. TRANServe Visa) • Washington-Union Sun-Sat 202-906-3109 • Electronic SmartBenefits® 9 a.m. – 5 p.m. • MDOT MTA Commuter Choice Maryland vouchers Baltimore-Penn Mon-Fri 410-291-4267 7:30 a.m. – 6 p.m. • TranBen vouchers Camden and Mon-Fri 410-525-1495 For a full list of Commuter Stores in Northern Virginia, Brunswick Lines 8 a.m. – 5 p.m. (voicemail available) Silver Spring, Takoma-Langley Park, at the Pentagon, and schedule for the Mobile stores, please visit Please note that some Penn Line trains (9:30 a.m. - 3:00 commuterpage.com/tools-resources/the-commuter- p.m. and trains 430 and 447) operate in the evening store-mobile-commuter-store-commuterdirect-com, as Camden or Brunswick Line trains. If your item is call 703-228-RIDE (7433) or email not located in Washington or Baltimore, contact the [email protected] Camden/Brunswick phone number. While every effort will be made to return lost 4.5 Lost and Found items and tickets, MARC is not responsible or liable for items left on board the train. MARC will Lost, Stolen, or Destroyed Tickets not issue replacements for lost tickets.

Lost, stolen or destroyed tickets are non-refundable and For more information about lost items, email MARC irreplaceable. MARC will not issue replacement tickets. Customer Service at [email protected]. All lost tickets are kept at the MARC Customer Service desk at Union Station (currently at Gate B). Check there to see if your ticket has been turned in. We encourage passengers to write their phone number on their ticket so that it may be returned to them if found.

24 25 Display of Tickets/Ticket Forfeiture The following policies apply if you wish to extend your journey beyond the destination Passengers must have tickets out for inspection or station printed on your ticket: collection by any authorized MARC representative. One-way tickets: Passengers pay the difference CharmPass users must have the app open and ticket between the value of the ticket they possess activated when Conductors enter the car to check tickets. and the fare to the final destination. When directed by the Conductor, customers must tap the screen on their mobile device to demonstrate the • Example: A passenger has a Washington– security features of the app. If the customer’s device is not Odenton one-way ticket ($6.00), but wants working–including a dead battery–or the customer refuses to extend his or her trip to BWI ($7.00). The to tap the screen, the ticket is considered invalid and the passenger would owe the conductor $1.00. customer must purchase a ticket from the Conductor. Monthly or weekly tickets: Passengers pay the Tickets may be inspected more than once during a trip. one-way fare between the printed and intended Passengers without valid tickets are subject destinations. to removal from the train, fines and/or prosecution. • Example: A passenger has a Baltimore-New Alteration or mutilation of any ticket, or obtaining Carrollton monthly/weekly ticket, but wants a ticket deceptively for fraudulent transportation, to extend his or her trip to Washington. The including the attempted use of a screen shot or video passenger would owe the conductor $5.00 copy of a CharmPass ticket, will result in forfeiture (the one-way fare between the two stations). of ticket, removal from the train and possible fines and/or prosecution. Fraudulent MARC tickets will be There is no onboard surcharge for these confiscated and turned over to the MDOT MTA Police two types of transactions. Although the for investigation and prosecution. examples given above are on the Penn Line, the same policies apply on the Camden and Ticket Validity Brunswick Line. MARC tickets are only valid between the origin and Passengers without proper tickets or who refuse destination printed on the ticket. Any travel beyond to pay the proper fare will be removed from the origin or destination point requires payment of the the train at the next scheduled station stop or fare difference. Weekly and monthly passes–no matter denied boarding at their origin point. what the value–are not valid for travel to points other than those printed on the ticket.* *Exception: Penn and Camden Line tickets are always cross-honored to same-fare destinations on both lines. Example: A Camden Line ticket from Washington to Laurel is honored from Washington to Odenton on the Penn Line. • Example: A passenger has an Odenton-Washington monthly/weekly ticket, but wants to travel from Odenton to Baltimore. His or her monthly/weekly ticket is not valid. The passenger would need to purchase an Odenton-Baltimore one-way ticket, either in advance from a ticket agent or machine or from the conductor. 26 27 4.6 Refund Policy 5.0 Travel Tips One-way tickets are non-refundable. Five-day and seven- day tickets are refundable if the return postmark is dated 5.1 Passenger Safety and no later than 11:59 p.m. the Friday prior to the effective week. Monthly tickets are refundable when presented at a Comfort ticket office or based on return postmark dated, as follows: At Camden and Brunswick Line stations that require the use of a crosswalk to get to the Postmarked prior to effective month 100% refund appropriate boarding platform, passengers must Postmarked 1st through 5th of 75% refund be on the platform prior to the arrival of the effective month train. Passengers who cross in front of or behind the train while it is at the station will be Postmarked 6th through 10th of 50% refund denied boarding. effective month Postmarked after the 10th of 0% refund These policies are in effect for passenger effective month safety and security. The Transit Link Card (TLC) portion is Passengers are not allowed to board trains at non-refundable under any circumstance Washington Union Station or Baltimore Penn Station until the track number is posted and Refunds will not be given for any fare media purchased boarding is announced. Passengers must remain with transit benefits. within the station waiting area until the train is ready for boarding. Amtrak Issued Tickets Electric Vehicle (EV) Charging Stations Tickets purchased from Amtrak ticket agents must EV Charging Stations are available at Perryville, be refunded at an Amtrak ticket office where they Martin State Airport, Baltimore-Penn, West were purchased. Baltimore, Halethorpe, BWI Thurgood Commuter Direct Tickets Marshall Airport, Odenton, Seabrook, Washington-Union, Dorsey, Savage, Muirkirk, Tickets purchased from Commuter Direct, must be Baltimore-Camden, Germantown, Point of refunded through Commuter Direct. Contact their staff Rocks and Monocacy. More locations will be at 410-697-2212, 703-228-7433 or TDD 800-828-1120. added. Only electric-powered cars may park in these designated spaces. MARC TVM Tickets Smoking Tickets purchased from the MARC Ticket Vending Machines Smoking and vaping/e-cigarettes are not (TVMs) may be refunded by calling 1-888-291-0207 or by permitted onboard MARC trains or inside MDOT visiting the Odenton or Silver Spring Commuter Stores. MTA-owned stations, waiting rooms, or on MDOT MTA platforms. Amtrak policies apply at CharmPass App Amtrak-owned stations (Washington-Union, Tickets purchased via the CharmPass App must be refunded New Carrollton, BWI Thurgood Marshall through CharmPass customer service. Contact them at Airport, and Baltimore-Penn). 833-242-7622 or [email protected]. 28 29 On Board the Trains Restrooms The conductor is in charge of the train. Each MARC train has at least one restroom located in Passengers must follow his or her instructions the last car of the train (furthest from the locomotive). while riding any MARC train. Conductors Additional restrooms are located in cars with a “9” as should be informed of any service problems the third digit in their car number (e.g. Car 7896). Please experienced on the train or if a passenger needs do not flush anything down the toilet except for the assistance prior to arriving at their destination. toilet paper provided in the MARC Train restroom. This includes soda, coffee, and other liquids as well as Improper conduct, intoxication, offensive personal hygiene products; use the trash can or sink as actions or language that is objectionable to appropriate. other passengers and/or the train crew or is disruptive to the safe operation of the train is 5.2 Carry-On Policy not permitted. Passengers displaying disorderly conduct will not be transported and will be Only items which can be safely and easily carried asked to leave the train. No refunds will be by the passenger may be brought on the train. Large made to passengers who have been removed carry-on bags are discouraged on trains due from the train under these circumstances. to lack of storage space. Conductors and management reserve the right to deny boarding to passengers with For personal safety and the safety and excessive luggage to maintain a safe trip for everyone. consideration of other passengers, MARC The following items are not permitted on trains: requests that passengers not stand in aisles non-folding baby carriages, bicycles on weekday when seats are available. Standing is never trains (except folding bikes; see below), surfboards, allowed on stairs or in vestibules (the space skis and any items which may cause safety hazards or between train cars where passengers enter and inconvenience to other passengers. exit the train). Conductors will direct standing passengers to seats when available. Passengers Conductors are not required to handle luggage or any should remain in their seat until shortly before other type of baggage. Red Cap (luggage assistance) arriving at their station for personal safety services are provided by Amtrak at Washington-Union and the safety and consideration of other and Baltimore-Penn stations. passengers. Bicycles–Weekdays MARC encourages all passengers to be a part of MDOT MTA’s security campaign: Folding bicycles (bicycles specifically designed to fold If You See Something, Say Something! Visit up into a compact assembly, not exceeding 32 inches www.securetransit.org for more information. long when collapsed) are permissable on any train. If you see something suspicious, call the MTA Generally, these bicycles have frame latches that allow Police at 410-454-7720. Report any suspicious the frame to be collapsed, and small wheels. They are individuals or behavior to the conductor, treated as all other types of carry-on luggage: you may uniformed employee, police officer and/or ticket not block the aisles or seats with a folding bicycle. agent. Passengers are asked to keep your personal For safety reasons, folding bicycles are not allowed in belongings with you at all times. Please be alert the overhead luggage racks. Folding bicycles must be to other passengers and remind them if they folded prior to getting on the train for the safety of leave any parcels behind. all passengers.

30 31 5.3 Pets and Service Animals Only small pets confined in closed carriers are permitted on MARC trains. Service animals accompanying passengers with disabilities who require the assistance of these animals are welcome on board. 5.4 Wheelchairs Each train has one or more cars equipped to accommodate passengers who need to secure mobility devices, such as wheelchairs or walkers. Contact the conductor for assistance. Designated Penn Line trains now have bike racks to accommodate full-size bikes. These racks are 5.5 Rider Responsibilities installed in certain rail cars, two per car, and are No seats are reserved on MARC trains and a ticket indicated by green lights on the exterior. If the does not guarantee a seat, especially on rush hour green light is illuminated, a bike rack is available. trains, during special events and in the event of service Each bike train (indicated by a bike symbol on the disruptions. Boarding may be stopped when trains reach schedule) will have at least two cars equipped a safe capacity and customers will be required to wait with bike racks. Racks are provided on a first- for the next train. Please do not inconvenience others come, first-serve basis. If all racks are full, no more by blocking or holding seats with personal items. Please do not place your feet on the seats. Removing shoes full-size bikes are permitted and the passenger will or placing a newspaper on the seat does not constitute need to take the next bike rack-equipped train. “protecting” the seat. Only two wheeled bicycles and two wheeled Not all doors open at every station. Listen for children’s bicycles (with or without training wheels) announcements regarding which doors will open. are allowed on board; fuel and battery powered engines are prohibited. The bike rack areas are Maryland law requires that all audio devices be used reserved for the safe storage of non-collapsible with a headset, and the volume kept to a level that bicycles. Personal items or folding bicycles placed in will not disturb others while in public areas and on these areas must be moved if the bike rack is needed. board trains.

Future plans include expanding this service to Please help keep MARC trains clean by depositing Camden and Brunswick Line trains, as well as all trash in designated receptacles on the train or Penn Line trains. on platforms. Bicycles–Weekend All MARC weekend trains have bike racks in the coaches (see explanation above) and/or a designated “Bike Car” that can accommodate full-size, non-collapsible bicycles. Bike Car spaces are provided on a first-come, first-served basis. Bike lockers are also available at select stations for $70/year, plus a $25 refundable deposit after key is returned. For information, call 410-767-3999.

32 33 Quiet Commute Car 5.6 BaltimoreLink Connections Most rush-hour weekday MARC trains have a Quiet Commute Car, which is generally the first car behind the locomotive (Car 1). These trains are LEGEND Hunt Valley Lutherville stop noted with a “Q” at the top of the column in the Hunt Valley to N Pepper Road BWI Marshall Airport Timonium to Penn and Camden Line timetables; all Brunswick Cromwell Station/Glen Burnie McCormick Road Hunt Valley to Timonium Line trains have a Quiet Commute Car. Passengers (off-peak & weekends) Owings Mills Gilroy Road Penn-Camden Shuttle (Penn Station to Camden Yards) in the Quiet Commute Car may not talk on their Old Court Metro Subway station Warren Road Owings Mills to Old Court mobile phones and are required to keep all audio Metro Subway- Timonium Light Rail connection Milford Mill Train Camden Line devices, such as laptops, PDAs and pagers, on silent Timonium Business Park Train Penn Line mode or turned off. Text messaging or e-mailing & Light Rail connection Reisterstown Plaza Lutherville Park & Ride from such devices is permissible if these devices Accessible Station Falls Road Rogers Avenue are in silent mode (including turning off audio BALTIMORE COUNTY Mt Washington BALTIMORE CITY feedback for key strokes). West Cold Spring Cold Spring Lane The Quiet Commute Car is not a silent car. Mondawmin Woodberry Penn-North North Avenue Martin State Hushed conversations between passengers are Airport

PENN LINE yville

Upton/Avenue Market rr permitted in the Quiet Commute Car, but should Penn Station Pe to W. Baltimore State /Mt. Royal IMORE CITY

be kept at a low volume – we suggest a library-like IMORE COUNT Y Center/ Cultural Center Cultural BA LT Center BA LT atmosphere. Centre Street DOWNTOWN BALTIMORE Lexington Market Lexington Market Shot To wer/ Seating is available on a first come first served Market Place basis. In the event of overcrowded conditions, and University Center/ Charles Center Johns Hopkins PENN LINE Baltimore Street Hospital other extenuating circumstances, the conductor

has the right to suspend Quiet Commute Car Convention Center privileges. There will not be Quiet Commuter Camden Camden Ya rds Cars on Camden Line trains on evenings when the Station Hamburg Street are hosting a large-attendance Halethorpe Westport

game at Camden Yards. NE

B LI H

A EN L O D Cherry Hill

T M

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It is not the job of the conductors to enforce C

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Quiet Commute Car policies. The first priority T

T Y

Y Y T Nursery Road N of train conductors and other staff is the safe St Denis L OU BA C North Linthicum AN L UNDEY TI R A N M Bay transportation of all MARC passengers. If you are IMORE E OR E ARUN LT OUNT E NN C Linthicum BA A CO D UNTY E unable to adhere to the Quiet Car policy, please L CO U NT move to a non-Quiet Car. Dorsey BWI Business Y BWI Rail District Ferndale Station BWI Airport Cromwell Station/Glen Burnie

to Washington DC

34 35 5.7 Washington, DC METRO Rail Connections

Transfer Station Station Features • Glenmont / Shady Grove Bus to Airport System Orange Line • New Carrollton / Vienna Parking Station Blue Line • Franconia-Springfield / Largo Town Center in Service Map Legend Hospital Under Construction • Branch Ave / Greenbelt Airport wmata.com • Huntington / Greenbelt Information: 202-637-7000 | TTY: 202-962-2033 Connecting Rail Systems Metro : 202-962-2121 | Text: MYMTPD (696873) Silver Line • Wiehle-Reston East / Largo Town Center

Glenmont

Wheaton Montgomery Co

Prince George’s Co Shady Grove Forest Glen Rockville Silver Spring Twinbrook

B30 to White Flint Montgomery Co Greenbelt BWI

District of Columbia College Park-U of Md Grosvenor - Strathmore Georgia Ave-Petworth Takoma Prince George’s Plaza Medical Center West Hyattsville Bethesda Fort Totten Friendship Heights Tenleytown-AU Prince George’s Co Van Ness-UDC District of Columbia

Cleveland Park Columbia Heights Woodley Park Zoo/Adams Morgan U St Brookland-CUA African-Amer Civil Dupont Circle War Mem’l/Cardozo Farragut North Shaw-Howard U Rhode Island Ave Brentwood Wiehle-Reston East McPherson Spring Hill Mt Vernon Sq NoMa-Gallaudet U New Carrollton Sq 7th St-Convention Center Greensboro Fairfax Co Landover Arlington Co Tysons Corner Gallery Place Union Station Chinatown Cheverly 5A to Foggy McLean IAD Rosslyn Judiciary Sq Deanwood Farragut West Bottom-GWU Minnesota Ave Kennedy Center

Vienna VT/UVA Metro Center Merrifield Archives Fairfax-GMU Dunn Loring Potomac AveStadium-Armory BenningCapitol Rd HeightsAddisonMorgan Rd Larg Blvd Seat Pleasant Clarendon Ballston-MU Court House o West Falls Church Federal Triangle Navy Mem’l-Penn Quarter Eastern Market Town Center East Falls ChurchVirginia Sq-GMU Smithsonian Federal CenterCapitol SW South National Mall Arlington Cemetery

L’Enfant Plaza

5A to IAD Arlington Co

Fairfax Co District of Columbia Pentagon Prince George’s Co

Waterfront Pentagon City Anacostia Navy Yard-Ballpark Naylor Rd

Suitland Congress HeightsSouthern Ave Ronald Reagan Washington National Airport Branch Ave

Van Dorn St Crystal City Braddock Rd

Alexandria

King St-Old Town

Eisenhower Ave Alexandria

Fairfax Co Franconia-Springfield Huntington

Metro is accessible. Map is not to scale

WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY © 2019

No Smoking No Eating No Animals No Audio No Littering No Dangerous or or Drinking (except service animals) (without earphones) or Spitting Flammable Items

36 37 MTA Connections 6.0 Committees/ LOCALLY OPERATED Transit Services with MARC Train Connections Public Involvement Washington Metropolitan Area Bus Service 6.1 MARC Riders Advisory Council 202-637-7000 | www.wmata.com Union Station and Silver Spring, Rockville, College Park, MARC riders are represented by an all-volun- Greenbelt, New Carrollton, Seabrook and Bowie State stations teer advisory council that meets monthly in Washington, DC. You may visit the MARC Riders Montgomery County Ride On 240-777-5800 | www.montgomerycountymd.gov/dot-transit Advisory Council website at mta.maryland.gov/ Germantown, Metropolitan Grove, Gaithersburg, marc-train-riders-advisory-meetings or send an Washington Grove, Rockville, Garrett Park, Kensington email to [email protected]. and Silver Spring stations 6.2 Important Phone Numbers TransIT Services of Frederick County 301-600-2065 | www.frederickcountymd.gov/Transit MTA Transit Information and Downtown Frederick, Monocacy, Point of Rocks stations Customer Service ...... 410-539-5000 Eastern Panhandle Transit Authority Toll-free...... 866-RIDE-MTA (743-3682) 304-263-0876 | www.eptawv.com TTY...... 410-539-3497 Jefferson and Berkley Counties, West Virginia Ticket Vending Machine Harford County Transit Customer Service...... 888-291-0207 410-612-1620 | www.harfordtransit.org CharmPass Customer Service Aberdeen, Edgewood stations Toll-free...... 833-242-7622 Commuter Choice Maryland...... 410-865-1100 410-996-5295 | www.ceciltransit.com Commuter Direct...... 410-697-2212 , including connecting bus service to SmartBenefits (WMATA)...... 202-962-2784 Newark, SEPTA station Prince George’s County-The Bus Connections 301-324-2877 | www.princegeorgescountymd.gov/1120/ Amtrak...... 800-872-7245 Countys-TheBus BWI Marshall Airport...... 800-435-9294 Greenbelt, College Park, Riverdale Park Town Center, New Carrollton stations Cecil Transit...... 410-996-5295 Regional Transportation Agency of Central Maryland Eastern Panhandle 800-270-9553 | www.transitrta.com Transit Authority...... 304-263-0876 Dorsey, Savage, Laurel, Greenbelt, BWI Marshall Airport Frederick County Transit...... 301-600-2065 and Odenton stations Harford County Transit...... 410-612-1620 University of Maryland, College Park (Shuttle UM) Metrorail & Metrobus (DC)...... 202-637-7000 301-314-2255 | www.transportation.umd.edu/shuttle.html Prince George’s County-The Bus...... 301-324-2877 College Park, New Carrollton and Silver Spring stations (New Carrollton and Silver Spring services require valid Regional Transportation Agency of Central UM student ID) Maryland (Anne Arundel County, Howard County, Northern Prince George’s County University of Maryland, Baltimore County (UMBC Transit) and the City of Laurel)...... 800-270-9553 410-455-2454 | www.umbc.edu/transit BWI Marshall and Halethorpe stations (service requires a Ride On (Montgomery County)...... 240-777-5800 valid UMBC student ID) UM College Park (Shuttle UM)...... 301-314-2255 University of Maryland, Baltimore (UM Shuttle) UMBC Shuttle (Catonsville)...... 410-455-2454 410-706-3100 | www.umaryland.edu/shuttlebus UM-Baltimore (UM Shuttle)...... 410-706-3100 Baltimore Penn Station (service requires a valid UM student ID) 38 (VRE)...... 703-684-1001 39