2010 Annual Report
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USQ STUDENT GUILD ANNUAL REPORT 2010 tguild.com tuden .au www.s AND THE C EMBERS OMMUNIT TO M Y D ON SWITCHE WHAT’S INSIDE? WHAT’S INSIDE? WHAT’S INSIDE? University of Southern Queensland Student Guild University of Southern Queensland Student Guild ANNUAL REPORT ANNUAL REPORT WHAT’S INSIDE? WHAT’S INSIDE? WHAT’S INSIDE? TABLE OF CONTENTS: Vision Statement 1 Mission Statement 1 Board Members 2 Past Presidents 2 Life Members 2 Board Attendance Record 3 Report to Members 5 Member Services Overview 6 Student Development Programs 10 University Sports 11 Social Sports 12 Springfield Campus 13 Fraser Coast Campus 14 Financial Report 17 University of Southern Queensland Student Guild University of Southern Queensland Student Guild ANNUAL REPORT ANNUAL REPORT University of Southern Queensland Student Guild University of Southern Queensland Student Guild ANNUAL REPORT ANNUAL REPORT WHY WE DO WHAT WE DO... WHY WE DO WHAT WE DO... Vision statement The USQ Student Guild will be the most efficient, effective and customer (member) orientated campus service organisation in Australia. Key Strategic Issues: • Representing the rights and interests of all USQ students • Supporting student development • Strengthening the Guild’s (and the University’s) interests and image in the community • Enhancing the University community lifestyle and wellbeing • Building on our physical infrastructure • Conserving our environment • Developing and managing commercially successful business operations • Providing quality organisational management and leadership mission statement The Student Guild is highly regarded as a provider of quality services and programs which are inclusive and responsive to changing member needs and provides positive student development experiences. Core Values: • Excellence • Integrity • “Needs” focus • Participation, consultation and teamwork • Quality customer service • Quality workplace and outcomes • Value University of Southern Queensland Student Guild University of Southern Queensland Student Guild ANNUAL REPORT ANNUAL REPORT 1 PRESIDENT BOARD MEmbERS BOard members Jackson Logan David Jones Matthew Stevenson VICE-PRESIDENT As at 31 December 2010 Karl Matthews Christopher Smith Kim Lundgaard Paul Brushe Daneka Walters Robert Neilsen VICE-CHANCELLOR’S COUNCIL REPRESENTATIVE / REPRESENTATIVE CHAIRMAN Pam Steele Danny Clifford 1967 Peter Albion 1990 Ross Furnari past presidents 1968 Robert Hedges 1991 Donna Moodie 1969 John Gildea 1992 Donna Moodie 1970 Greg Hoffman 1993 Tony Goodhew 1971 Erle Stower 1994 Tim Kelly 1972 Tom Hogan 1995 Georgia Stewart 1973 Mal Andersen 1996 Georgia Stewart 1974 Michael Singh 1997 Paul Barnes 1975 Steve Noakes 1998 Alicia King 1976 Vicki Barnes 1999 Hayley Phillips 1977 Helen Miler 2000 Phillip Johnson 1978 Lawrence Stapleton 2001 Phillip Johnson 1979 Gregory Jackson 2002 Phillip Johnson 1980 Cathy Jackson 2003 Damien Jones 1981 Tim Nunan 2004 Damien Jones 1982 Tim Nunan 2004 Matthew Stevenson 1983 Les Moriarty 2005 James O’Brien 1984 John McNamara 2006 James O’Brien 1985 John McNamara 2007 Christine Tainton 1986 Gus McLean 2008 Christine Tainton 1987 Gus McLean 2009 Tegan Case 1988 Raymond Paroz 2010 Tegan Case 1989 Raymond Paroz Peter Albion Bruce Stockwell life members Mark Camman Gail McLean Geoffrey Dick Laura Younger Garry Filshie Raymond Paroz Robert Hedges Kevin Stapleton Gregory Hoffman Tony Goodhew Dale Lukritz Tim Kelly Ross Furnari Graham Raftery Tim Nunan Dr Allison Dickson Donna Moodie Alicia King Mark Peterson Georgia Stewart Dr Peter Chippendale Hayley Phillips Renard Peters Prof Peter Swannell Karen Rapaport Samantha Hacon John Redman Matthew Stevenson Karl Staisch Phillip Johnson Lawrence Stapleton University of Southern Queensland Student Guild University of Southern Queensland Student Guild ANNUAL REPORT ANNUAL REPORT 2 BOard ATTENDANCE RECORD For the year ended 31 December 2010 NAME DATE APPOINTED POSITION ON BOARD POSSIBLE ACTUAL MEETINGS MEETINGS ATTENDED ATTENDED Danny Clifford Appointed January 2009 Chair & USQ Vice- 9 9 Chancellor’s Nominee Tegan Case Elected August 2008 Term President - 5 5 completed August 2010 until August 2010 Jackson Logan Co-Opted March 2009, Vice-President - 9 8 Re-elected July 2010 April 2009, President - August 2010 to March 2011 Dev Raj Paudyal Elected August 2008, Board Member 5 4 Term completed August 2010 David Jones Co-Opted March 2004, Board Member 9 7 Elected September 2004, Re-elected August 2006, Co-Opted September 2008, Elected July 2009 Karl Matthews Elected August 2009 Board Member 9 5 Christopher Smith Elected August 2009 Vice-President - 9 9 August 2010, President - March 2011 Matthew Stevenson Co-Opted May 2002, Board Member 9 5 Elected September 2002, Appointed September 2006 , Re-Appointed November 2009 Kim Lundgaard Appointed August 2009 Board Member 9 6 Paul Brushe Appointed November 2009 Board Member 9 6 Daneka Walters Appointed August 2010 Board Member 4 4 Robert Neilsen Appointed August 2010 Board Member 4 1 Pam Steele Appointed August 2010 Council Nominee 4 3 In Attendance Kevin Stapleton General Manager 9 9 Mary Wells Minutes 9 9 University of Southern Queensland Student Guild University of Southern Queensland Student Guild ANNUAL REPORT ANNUAL REPORT 3 University of Southern Queensland Student Guild University of Southern Queensland Student Guild ANNUAL REPORT ANNUAL REPORT 4 repOrt TO members Overview 2010 During the year the Guild renegotiated a one year Service Level Agreement (SLA) with the university. A major focus of the new agreement was the alignment of the Guild’s activities with the objectives of the university’s strategic plan. This provided an opportunity for both the Guild and the University to ensure that the services funded by the university and provided by the Guild supported the university’s mission and its strategic direction, particularly as they relate to enhancing the student experience. Examples of how this has been achieved under the SLA are the on campus sport and recreation programs coordinated by Guild staff and the management and operation of the Clive Berghofer Recreation Centre on the Toowoomba campus. The sport and recreation programs are designed around the financial and time pressures on students and aim to enhance the learning experience by providing fulfilling, extra-curricular experiences. The Recreation Centre, now in its 16th year of operation, supports the regional community engagement activities of the university. It is an international standard facility, used extensively by USQ students and also by local schools and regional sports organisations for competitions and training. It is used as a venue for large public addresses and concerts as well as trade shows, careers fair, exhibitions, school and university activities including graduations. Over 30,000 members of the community attended the Centre during the year. Response to the regular reports to the university indicates that it is satisfied with the contribution the Guild is making to support the university’s goals. In negotiating the current SLA the university undertook to assist the Guild in costing its services with the stated aim of ensuring the activities of the SLA are adequately funded. The work is yet to be completed. The challenge for the Guild is to ensure that its services remain relevant to current students. This is a particular challenge in relation to students who do not study on campus. It is a challenge also faced by the university. However, over many years the Guild and the university have cooperated with each other to ensure that the needs of distance education students are met. The Phoenix Award is one example of extending services to off campus students. The Phoenix Award aims to compliment the academic development programs of the university by developing each student’s personal qualities and skills so as to enhance their career opportunities. Students from all campuses as well as distance education students are enrolled in the program. The financial position for the Guild is outlined in the following pages. During the year the Guild spent around $1.6million on services to students, campus facilities and overheads. I would like to thank all those who have contributed to the success of the Student Guild especially the staff, all of whom make a significant contribution to the USQ experience. Kevin J Stapleton GENERAL MANAGER University of Southern Queensland Student Guild University of Southern Queensland Student Guild ANNUAL REPORT ANNUAL REPORT 5 member services Overview 2010 MEMBER SERVICES DEPARTMENT The Student Guild’s Member Services Department is the central point of contact for all students requiring help or assistance from the Student Guild whilst studying at USQ. In 2010, the roles of the Member Services Department included but were not limited to: • Organisation and coordination of the Member Services programs and services including Orientation activities at all three USQ campuses, Common Hour and Residential School activities, student competitions and surveys, Recreational and Instructional Programs, Legal Service, Tax Help Service and Social Sports. • Responsibility for the Student Guild and Phoenix Award websites, publication of the Guild Explorer e-newsletter and responding to emails in the Student Guild enquiries mailbox. • Promotion and coordination of the Student Guild’s Student Development Programs – the Advocacy and Welfare Service, the Phoenix Award, Phoenix Volunteer Program and the cultural, academic, and sporting student clubs and societies. • Organisation of the Student Guild Residential