Homemove Scheme User Guide
Total Page:16
File Type:pdf, Size:1020Kb
homemove choice based lettings in Sussex w w w . h o m e m o v e . o r g scheme user . u k guide WWeellccoommee ttoo hhoommeemmoovvee Homemoveisthelettingsschemefor canuseHomemove.Howthisworksdependson Adur,Arun,Brighton&Hove, theareayouliveinandisexplainedonpages13-15 ofthisguide. Chichester,Eastbourne,Hastings,Lewes, MidSussex,Rother,Wealdenand Youcantellusupto3homesyou’reinterestedin Worthing. eachfortnight.Tellingusiscalled‘makingabid’.You canmakeyourbidsviathewebsite,byphone,by Homemovegivesyouchoiceaboutwhereyouwant textmessageorbysendingaspecialcoupon tolive.YoucanuseHomemovetofindanewhome throughthepost.Howallthisworksisexplainedin ifyouareanexistingcouncilorhousingassociation detailonpages4and5ofthisguide. tenantwantingatransferwithinyourarea,orifyou areahomeseekerapplyingintheareawhereyou Usuallyyoucanonlybidforhomesinthearea areregisteredforthefirsttime.Youarea whereyouareregistered,butsometimeslocal homeseekerifyouarerentingprivately,livingwith councilswillopenupsomepropertiestobidsfrom familyorfriends,livingoutsidetheareayouare otherareasinSussex.Onthewebsiteorthe applyingto,livingintemporaryaccommodation,or MyHomemovePropertyListthesewilljustappearin applyingforhousingforthefirsttime.Touse thelistofpropertiesyouareeligiblefor.Inthe Homemoveyoumustregisteronthetransferor Homemovemagazinestheyappearina‘Cross housingregisterinyourarea.Contactyourlocal Boundary’sectionattheback.Themagazinesare counciltodothis. availableinBrightonandotherareasinSussexwhich areintheHomemovescheme,exceptMidSussex Allavailablecouncilandhousingassociationhomes andEastbourne.Seepages13-15formoredetails. areadvertisedthroughHomemove–bothGeneral NeedsandShelteredhousing.Theyareadvertised For more information about Homemove go onlineatwww.homemove.org.uk,butifyoudon’t to www.homemove.org.uk or contact your haveaccesstoacomputerthereareotherwaysyou local council or housing association. Partners Adur District Council – Tel: 01273 263 316 and 01273 263 317 ✉ CivicCentre,HamRoad,Shoreham-by-Sea,BN436PR Email:[email protected] Affinity Sutton – Tel: 0845 688 7717 ✉ CommonHousingRegisterTeam,NorrisHouse,BurrellRoad,HaywardsHeath,RH161YL Email:[email protected] Amicus Horizon – Tel: 0800 121 6060 ✉ POBox322,Sittingbourne,Kent,ME98PQ Email:[email protected] Arun District Council – Tel: 01903 737 500 ✉ ChurchStreet,Littlehampton,WestSussex,BN175EP Email:[email protected]:01903732765 2 homemove scheme user guide Brighton & Hove City Council ✉ BartholomewHouse,BartholomewSquare,Brighton,BN11JP AllHomeseekers,newenquiries&HousingAssociationtransfers Tel:01273293130 Council Tenants contact your local office OxfordStreet Tel:01273293230 LavenderStreet Tel:01273293260 SelsieldDrive Tel:01273293171 ManorPlace Tel:01273293200 VictoriaRoad Tel:01273293377 Chichester District Council – Tel: 01243 534 734 Email:[email protected] ✉ EastPallantHouse,1EastPallant,Chichester,WestSussex,PO191TY Eastbourne Borough Council – Tel: 01323 415 397 ✉ 1GroveRoad,Eastbourne,BN214TW Email:[email protected] Hastings Borough Council – Tel: 01424 451 100 Email:[email protected] ✉ HousingServices,RenaissanceHouse,TheOldChristchurchSchool,LondonRoad, StLeonards-on-Sea,TN376AN Hyde Martlet – Tel: 0800 085 4195 Email:[email protected] ✉ MartletHouse,SouthernGate,TerminusRoad,Chichester,WestSussex,PO198SG Lewes District Council – Tel: 01273 471 600 Email:[email protected] Homeseekers: ✉ HousingNeeds,4FisherStreet,Lewes,BN72DG Transferapplicants: ✉ HousingServices,20FortRoad,Newhaven,BN99QF Mid Sussex District Council AffinitySuttonadministertheCommonHousingRegisteronbehalfofthecouncil. PleasecontactAffinitySuttondirectly. Rother District Council – Tel: 01424 787 020 Email:[email protected] ✉ HousingServices,CommunityHelpPoint,AmherstRoad,Bexhill-on-Sea,TN393JX Wealden District Council – Tel: 01323 443 380 Email:[email protected] ✉ CouncilOffices,VicarageLane,Hailsham,BN272AX Worthing Borough Council – Tel: 01903 221 063 Email:[email protected] ✉ PortlandHouse,RichmondRoad,Worthing,BN111HH Worthing Homes – Tel: 01903 703 100 Email:[email protected] ✉ DavisonHouse,NorthStreet,Worthing,BN111ER Housing associations ThesearethemajorhousingassociationsintheregionparticipatingintheHomemoveScheme. Hyde Martlet www.hydemartlet.co.uk- 0800 085 4195 Affinity Sutton www.affinitysutton.com- 0845 688 7717 Home Group www.homegroup.org.uk- 0208 868 9000 A2Dominion www.a2dominion.co.uk - 0800 432 0077 Moat Homes Ltd www.moat.co.uk- 0845 600 1006 Orbit South Housing Association www.orbit.org.uk- 0800 678 1221 Places For People www.placesforpeople.co.uk- 0800 432 0002 Sanctuary Housing www.sanctuary-housing.co.uk- 0800 781 4755 Servite Houses www.servitehouses.org.uk- 01903 734 339 Southern Housing Group (including James Butcher HA) www.shgroup.org.uk- 0300 303 1771 The Guinness Trust www.guinnesspartnership.com - 01273 738 620 homemove scheme user guide 3 How the homemove scheme works WiththeHomemoveschemeinsteadofyourcouncil allocatingyouahome,youlookforyourownhome usingtheHomemovemagazine. There are five steps for you to follow in choosing your new home: Step 1 Membership TobecomeamemberofHomemoveyoumust propertiesadvertisedthroughHomemovein registerasahomeseekerortransferapplicant theareawhereyouareregistered. atoneoftheparticipatingcouncilsorhousing associations(listedonpage3). Youmaynotbeeligibletobeonthehousing register.Yourlocalcouncilcangiveyoumore Onceyouareamemberyouwillbegivena adviceonthis. Homemovenumbersoyoucanmakebidson Step 2 Registration Whenyourcouncilorhousingassociationhas Youmust keep your local council or acceptedyouontotheirregister,Homemove housing association informed about any willwritetoyoutogiveyouyourHomemove changes in your circumstances –this number.Theletterwillalsotellyouwhich meansaddressandphonenumber,medical band youarein(bandA,B,CorD),your conditions,householdsizeoranythingelsethat priority date (thedateyouwereplacedin affectsyourhousingsituation.Thisisvery yourband)andthe number of bedrooms importantasitcouldresultinchangingyour youareeligiblefor. bandoryoureligibilityforcertainproperties. Ifyoudon’tinformthemofchangesthenthis Seepages6/7fordetailsonhowthepriority couldputyouinapositionwhereanofferof bandanddatesystemworks. accommodationismadeandthenwithdrawn. Step 3 Choosing Alltheavailablepropertiesareadvertisedeach registeredin,unlesstheyappearinthelistof fortnightonthewebsitewww.homemove.org.uk. propertiesyouareeligibletobidforonthe Propertieswillalsobeadvertisedin websiteorareadvertisedintheCross Homemovemagazinesinallareasexcept BoundarySectionatthebackofthemagazine. EastbourneandMidSussex.Seepages13-15 formoredetails. Propertieswillbeadvertisedeveryother Fridayandyourbidsmustreachusby2pm Theadvertsgiveyouinformationabouteach thefollowingWednesday.Thisisthe bidding propertytohelpyoudecidewhichissuitable cycle .Youcanbidonamaximumof three foryou.Rememberyouareonlyeligibleto propertiesineachbiddingcycle. bidforpropertiesintheareayouare 4 homemove scheme user guide Youcanbidusinganyoneofthesefourways: • On the internet -goto • By telephone -call09062942036andfollow www.homemove.org.ukandlogonwith theinstructions(seepage10forinstructions yourhomemovenumberanddateofbirth. onmakingyourbidsbytelephone). • By coupon -wesendblankcouponsdirect • By text –sendatextmessageto07781 toyouwithyourregistrationpack.Eachbid 472726(seepage9forinstructionson couponwillhaveyournameandhomemove makingyourbidsbytext). numberprintedonit.Thisisyourindividual numbersodonotgiveyourcouponto Homemove will be available every other anyoneelse.(seepage8forinstructionson Friday. Your bids must reach us by 2pm howtocompleteyourcoupon).Youcan the following Wednesday. requestmorecouponsbytickingtherequest boxonthecouponwhenyouneedto,orby goingtowww.homemove.org.uk Step 4 Offer WhenbiddingclosesHomemoveputsthebids yourprioritymaybereviewedifyourefuse foreachpropertyinorder-byband,local severalpropertiesandyouareinahighpriority connectionandprioritydate–tomakea band(bandA).Sometypesofapplicants–for shortlist ofeligibleapplicantsforeachproperty. examplehomelessapplicants–havealimited timetobid;butyouwillbeinformedwhenyou Ifyoucometopofashortlistyouwillusuallybe registerifthisappliestoyou. contactedwithinaweekofbiddingclosing. Somelandlordsinvitemorethanoneapplicant Yourcouncilorhousingassociationwillallocate toviewapropertyatthesametime,whichhelps fromthelistafterdoingfurthereligibilitychecks. tospeedupthelettingsprocess.Thepropertyis Ifyournameisatthetopoftheshortlistyou stillalwaysofferedtotheapplicantwiththe willnormallybeinvitedtoviewtheproperty.If highestprioritywhoattendstheviewing. yourefusethisproperty,thenextpersononthe shortlistwillbeinvitedtoviewit. Ifyouaremadeanofferyouwillnotbe shortlistedforanotherpropertyuntilyouhave Youdonotautomaticallygetpenalisedfor madeadecisiontorefusetheotheroffer. refusingapropertyyouhavebidfor.However, Step 5 Feedback Everypropertyappearsinthe feedback Youmaywishtousethefeedbackinformation section attheendofyourcouncil’spartof tohelpyoudecidehowtobidinfuture.For themagazineonceithasbeenlet(seeexample example,youcouldbidforpropertiesof below).Thesameinformationappearsonthe differenttypes,inareasthatattractfewer website. bidders,orinareaswherepeopleinlower bandshavebeenhoused.Youwillseethatin Ifyouareunsuccessfulwithabid,youcanuse somecasesbandCandDapplicantsare thefeedbacktohelpyouunderstandwhy(but almostneverofferedsomepropertytypesin you’llneedtorememberthethree-digitadvert certainareas.Ifyouareinoneofthesebands