homemove choice based lettings in w w w . h o m e m o v e . o r

g scheme user . u

k guide WWeellccoommee ttoo hhoommeemmoovvee

Homemoveisthelettingsschemefor canuseHomemove.Howthisworksdependson Adur,Arun,&, theareayouliveinandisexplainedonpages13-15 ofthisguide. Chichester,,,, MidSussex,Rother,Wealdenand Youcantellusupto3homesyou’reinterestedin . eachfortnight.Tellingusiscalled‘makingabid’.You canmakeyourbidsviathewebsite,byphone,by Homemovegivesyouchoiceaboutwhereyouwant textmessageorbysendingaspecialcoupon tolive.YoucanuseHomemovetofindanewhome throughthepost.Howallthisworksisexplainedin ifyouareanexistingcouncilorhousingassociation detailonpages4and5ofthisguide. tenantwantingatransferwithinyourarea,orifyou areahomeseekerapplyingintheareawhereyou Usuallyyoucanonlybidforhomesinthearea areregisteredforthefirsttime.Youarea whereyouareregistered,butsometimeslocal homeseekerifyouarerentingprivately,livingwith councilswillopenupsomepropertiestobidsfrom familyorfriends,livingoutsidetheareayouare otherareasinSussex.Onthewebsiteorthe applyingto,livingintemporaryaccommodation,or MyHomemovePropertyListthesewilljustappearin applyingforhousingforthefirsttime.Touse thelistofpropertiesyouareeligiblefor.Inthe Homemoveyoumustregisteronthetransferor Homemovemagazinestheyappearina‘Cross housingregisterinyourarea.Contactyourlocal Boundary’sectionattheback.Themagazinesare counciltodothis. availableinBrightonandotherareasinSussexwhich areintheHomemovescheme,exceptMidSussex Allavailablecouncilandhousingassociationhomes andEastbourne.Seepages13-15formoredetails. areadvertisedthroughHomemove–bothGeneral NeedsandShelteredhousing.Theyareadvertised For more information about Homemove go onlineatwww.homemove.org.uk,butifyoudon’t to www.homemove.org.uk or contact your haveaccesstoacomputerthereareotherwaysyou local council or housing association. Partners Council – Tel: 01273 263 316 and 01273 263 317 ✉ CivicCentre,HamRoad,Shoreham-by-Sea,BN436PR Email:[email protected] Affinity Sutton – Tel: 0845 688 7717 ✉ CommonHousingRegisterTeam,NorrisHouse,BurrellRoad,HaywardsHeath,RH161YL Email:[email protected] Amicus Horizon – Tel: 0800 121 6060 ✉ POBox322,Sittingbourne,,ME98PQ Email:[email protected] Council – Tel: 01903 737 500 ✉ ChurchStreet,Littlehampton,WestSussex,BN175EP Email:[email protected]Minicom:01903732765

2 homemove scheme user guide Brighton & Hove City Council ✉ BartholomewHouse,BartholomewSquare,Brighton,BN11JP AllHomeseekers,newenquiries&HousingAssociationtransfers Tel:01273293130 Council Tenants contact your local office Street Tel:01273293230 LavenderStreet Tel:01273293260 SelsieldDrive Tel:01273293171 ManorPlace Tel:01273293200 VictoriaRoad Tel:01273293377 Council – Tel: 01243 534 734 Email:[email protected] ✉ EastPallantHouse,1EastPallant,Chichester,WestSussex,PO191TY Eastbourne Borough Council – Tel: 01323 415 397 ✉ 1GroveRoad,Eastbourne,BN214TW Email:[email protected] Hastings Borough Council – Tel: 01424 451 100 Email:[email protected] ✉ HousingServices,RenaissanceHouse,TheOldChristchurchSchool,LondonRoad, StLeonards-on-Sea,TN376AN Hyde Martlet – Tel: 0800 085 4195 Email:[email protected] ✉ MartletHouse,SouthernGate,TerminusRoad,Chichester,WestSussex,PO198SG Council – Tel: 01273 471 600 Email:[email protected] Homeseekers: ✉ HousingNeeds,4FisherStreet,Lewes,BN72DG Transferapplicants: ✉ HousingServices,20FortRoad,Newhaven,BN99QF Council AffinitySuttonadministertheCommonHousingRegisteronbehalfofthecouncil. PleasecontactAffinitySuttondirectly. – Tel: 01424 787 020 Email:[email protected] ✉ HousingServices,CommunityHelpPoint,AmherstRoad,Bexhill-on-Sea,TN393JX Council – Tel: 01323 443 380 Email:[email protected] ✉ CouncilOffices,VicarageLane,,BN272AX Worthing Borough Council – Tel: 01903 221 063 Email:[email protected] ✉ PortlandHouse,RichmondRoad,Worthing,BN111HH Worthing Homes – Tel: 01903 703 100 Email:[email protected] ✉ DavisonHouse,NorthStreet,Worthing,BN111ER Housing associations ThesearethemajorhousingassociationsintheregionparticipatingintheHomemoveScheme.

Hyde Martlet www.hydemartlet.co.uk- 0800 085 4195 Affinity Sutton www.affinitysutton.com- 0845 688 7717 Home Group www.homegroup.org.uk- 0208 868 9000 A2Dominion www.a2dominion.co.uk - 0800 432 0077 Moat Homes Ltd www.moat.co.uk- 0845 600 1006 Orbit South Housing Association www.orbit.org.uk- 0800 678 1221 Places For People www.placesforpeople.co.uk- 0800 432 0002 Sanctuary Housing www.sanctuary-housing.co.uk- 0800 781 4755 Servite Houses www.servitehouses.org.uk- 01903 734 339 Southern Housing Group (including James Butcher HA) www.shgroup.org.uk- 0300 303 1771 The Guinness Trust www.guinnesspartnership.com - 01273 738 620

homemove scheme user guide 3 How the homemove scheme works WiththeHomemoveschemeinsteadofyourcouncil allocatingyouahome,youlookforyourownhome usingtheHomemovemagazine. There are five steps for you to follow in choosing your new home: Step 1 Membership

TobecomeamemberofHomemoveyoumust propertiesadvertisedthroughHomemovein registerasahomeseekerortransferapplicant theareawhereyouareregistered. atoneoftheparticipatingcouncilsorhousing associations(listedonpage3). Youmaynotbeeligibletobeonthehousing register.Yourlocalcouncilcangiveyoumore Onceyouareamemberyouwillbegivena adviceonthis. Homemovenumbersoyoucanmakebidson Step 2 Registration

Whenyourcouncilorhousingassociationhas Youmust keep your local council or acceptedyouontotheirregister,Homemove housing association informed about any willwritetoyoutogiveyouyourHomemove changes in your circumstances –this number.Theletterwillalsotellyouwhich meansaddressandphonenumber,medical band youarein(bandA,B,CorD),your conditions,householdsizeoranythingelsethat priority date (thedateyouwereplacedin affectsyourhousingsituation.Thisisvery yourband)andthe number of bedrooms importantasitcouldresultinchangingyour youareeligiblefor. bandoryoureligibilityforcertainproperties. Ifyoudon’tinformthemofchangesthenthis Seepages6/7fordetailsonhowthepriority couldputyouinapositionwhereanofferof bandanddatesystemworks. accommodationismadeandthenwithdrawn. Step 3 Choosing

Alltheavailablepropertiesareadvertisedeach registeredin,unlesstheyappearinthelistof fortnightonthewebsitewww.homemove.org.uk. propertiesyouareeligibletobidforonthe Propertieswillalsobeadvertisedin websiteorareadvertisedintheCross Homemovemagazinesinallareasexcept BoundarySectionatthebackofthemagazine. EastbourneandMidSussex.Seepages13-15 formoredetails. Propertieswillbeadvertisedeveryother Fridayandyourbidsmustreachusby2pm Theadvertsgiveyouinformationabouteach thefollowingWednesday.Thisisthe bidding propertytohelpyoudecidewhichissuitable cycle .Youcanbidonamaximumof three foryou.Rememberyouareonlyeligibleto propertiesineachbiddingcycle. bidforpropertiesintheareayouare

4 homemove scheme user guide Youcanbidusinganyoneofthesefourways:

• On the internet -goto • By telephone -call09062942036andfollow www.homemove.org.ukandlogonwith theinstructions(seepage10forinstructions yourhomemovenumberanddateofbirth. onmakingyourbidsbytelephone).

• By coupon -wesendblankcouponsdirect • By text –sendatextmessageto07781 toyouwithyourregistrationpack.Eachbid 472726(seepage9forinstructionson couponwillhaveyournameandhomemove makingyourbidsbytext). numberprintedonit.Thisisyourindividual numbersodonotgiveyourcouponto Homemove will be available every other anyoneelse.(seepage8forinstructionson Friday. Your bids must reach us by 2pm howtocompleteyourcoupon).Youcan the following Wednesday. requestmorecouponsbytickingtherequest boxonthecouponwhenyouneedto,orby goingtowww.homemove.org.uk Step 4 Offer

WhenbiddingclosesHomemoveputsthebids yourprioritymaybereviewedifyourefuse foreachpropertyinorder-byband,local severalpropertiesandyouareinahighpriority connectionandprioritydate–tomakea band(bandA).Sometypesofapplicants–for shortlist ofeligibleapplicantsforeachproperty. examplehomelessapplicants–havealimited timetobid;butyouwillbeinformedwhenyou Ifyoucometopofashortlistyouwillusuallybe registerifthisappliestoyou. contactedwithinaweekofbiddingclosing. Somelandlordsinvitemorethanoneapplicant Yourcouncilorhousingassociationwillallocate toviewapropertyatthesametime,whichhelps fromthelistafterdoingfurthereligibilitychecks. tospeedupthelettingsprocess.Thepropertyis Ifyournameisatthetopoftheshortlistyou stillalwaysofferedtotheapplicantwiththe willnormallybeinvitedtoviewtheproperty.If highestprioritywhoattendstheviewing. yourefusethisproperty,thenextpersononthe shortlistwillbeinvitedtoviewit. Ifyouaremadeanofferyouwillnotbe shortlistedforanotherpropertyuntilyouhave Youdonotautomaticallygetpenalisedfor madeadecisiontorefusetheotheroffer. refusingapropertyyouhavebidfor.However, Step 5 Feedback

Everypropertyappearsinthe feedback Youmaywishtousethefeedbackinformation section attheendofyourcouncil’spartof tohelpyoudecidehowtobidinfuture.For themagazineonceithasbeenlet(seeexample example,youcouldbidforpropertiesof below).Thesameinformationappearsonthe differenttypes,inareasthatattractfewer website. bidders,orinareaswherepeopleinlower bandshavebeenhoused.Youwillseethatin Ifyouareunsuccessfulwithabid,youcanuse somecasesbandCandDapplicantsare thefeedbacktohelpyouunderstandwhy(but almostneverofferedsomepropertytypesin you’llneedtorememberthethree-digitadvert certainareas.Ifyouareinoneofthesebands referencenumber).Ittellsyouhowmany youmaywishtoconsiderotherhousing peoplebidfortheproperty,aswellastheband options. andprioritydateofthesuccessfulbidder.The prioritydateshowsyouhowlongthe successfulbidderhasbeenwaiting.

Example: Example Feedback

homemove scheme user guide 5 Priority Bands Whenyouregisterforatransferorforhousingasahomeseeker,yourapplicationwillbeassessedby yourhousingassociationorcouncil.Youwillbeplacedinoneoftheprioritybandsdescribedbelow. Ifyoudisagreewithyourpriorityband,youcanaskthecouncilorhousingassociation,whichholds yourregistrationdetails,toreviewthebandingdecision.Todothis,pleaseputyourreasonsforaband reviewinwritingtoyourcouncilorhousingassociation. Whenbidsareconsideredforadvertisedproperties,prioritywillbegiventoeligiblebidsfrompeople inthehighestpriorityband.Ifpeoplefromthesameprioritybandbidforthesameproperty,wewill considerfirstthosewithalocalconnectionandtheearliestprioritydate.SomeapplicantsinbandsA andBhavealimitedtimeforbidding.Wewilltellyouifthisapplieswhenyouregister. Ifyourprioritybandisincreasedatanystage,yourprioritydatewillbethedateyouwentintothe higherpriorityband.Ifyoumovebacktoalowerband,yourprioritydatewillusuallyreverttoyour originalregistrationdateinthatlowerband. This is a summary of the bands. Please note this is only a general guide, as not every band reason applies in every local council area. If you have a specific query about a band reason you should contact your local council for a copy of their Allocation Policy. Band A emergency,urgentpriority

l Youarehomeless,thecouncilhasaccepteda l Youareoccupyingapropertywhichis dutytore-houseyou,andyouarestayingin subjecttoacompulsorypurchaseorder bedandbreakfastaccommodationorother and/orwherethecouncilhasaStatutory shorttermtemporaryaccommodationand Dutytomoveyou. yourneedscanonlybemetinpermanent l Youareacouncilorhousingassociation accommodation. tenantinafullywheelchair-adaptedproperty l Youarehomeless,inpriorityneedandin younolongerneedbutwhichcouldbeused longertermtemporaryaccommodationand bysomeoneelse. thelandlordwantsthepropertyback,orthe l Youneedtomoveonfromcareor accommodationisnotsuitableforyouandit supportedhousingandre-housinghasbeen isnotpossibletofindyousuitablefurther agreedaspartofaspecialquotascheme. temporaryaccommodation. l Youneedtomoveurgentlybecausethereis l Youarehomeless,thecouncilhasaccepteda aseriousimminentpersonalriskifyou dutytore-houseyou,andyouarestaying remain(Pleasenotethisappliesto withfamilyorfriendsoryourfamilyissplit council/housingassociationtenantsonly). becauseofalackofhousing,andyour needscanonlybemetinpermanent l Youareinveryhighneedofhousing,where accommodation. exceptionalcircumstanceswarrant emergencypriority(tobeagreedbya l Youhaveahighneedtomovebecauseofa housingmanager). medicalcondition,andyourcurrenthousing ishavingaverysignificantadverseeffecton l Yourneeds,whenconsideredtogether,are themedicalcondition,orsomeother soseverethatyouneedtobeplacedina emergencyneedtomove. higherpriorityband(tobeagreedbya housingmanager). l Housinghaveagreedtoarecommendation bysocialservicesthatyouneedtobe l Youareanex-servicetenantwhomthe providedwithpermanentaccommodation. councilorhousingassociationhasa contractualobligationtore-house. l Youareatransferapplicantcurrentlyunder- occupyingfamilysizedaccommodationand l Youareasuccessortoacounciltenancy youqualifyforadownsizingscheme(ifone (oranapprovednon-statutorysuccessor) operatesinyourarea). approvedforamovetosmallerormore suitableaccommodation.

6 homemove scheme user guide Band B

l Youhavebeenassessedasneedingtwo l Housinghaveagreedtoarecommendation morebedroomsthanyoucurrentlyhave. bysocialservicesthatyouneedtobe providedwithpermanentaccommodationto l Youhaveanurgentneedtomovebecauseof ensurefosteringoradoption. harassmentorthreatofviolence(please notethatthisappliestocouncil/housing l Youareoccupyingapropertywhichhas associationtenantsonly). beenassessedbyEnvironmentalHealthas posingahighhealthandsafetyrisktoyou l Youhaveamediumneedtomovebecause andyourfamily. ofamedicalcondition,andyourcurrent housingishavinganadverseeffectonthe l Youareregisteredasregularlyrough medicalcondition. sleepingwithappropriateagencyand/or charity(notalllocalauthoritiesrunthis l Youareaformertenantwithanundertaking scheme). bythecounciltore-house. l YouhavethreeormoreneedsfromBandC. l Youhavedependentchildren and areliving ininsecureaccommodationwithno bedroom and lackingorsharingamenities.

Band C

l Youhavebeenassessedasneedingone l Youneedtomoveforlowprioritymedical morebedroomthanyoucurrentlyhave. reasonsasassessedbyyourlocalauthority. l Youareatransferapplicantcurrentlyunder- l Youneedtomovebecauseofunsatisfactory occupyingfamilysizedaccommodationbut housingconditionssuchasovercrowdingor youdon’tqualifyforaTransferIncentive unsanitaryconditions,asapprovedbyyour Schemetodownsize(ifthisscheme localauthority. operatesinyourarea). l Youareanelderlypersonmovingto l Youarehomeless(orincertain shelteredhousingwithnohigherneedsto circumstancesthreatenedwith takeintoaccount. homelessness)inpriorityneedandinlonger termtemporaryaccommodationuntilsuch l Youhaveaneedtomoveforsocialreasons, timeasthelandlordwantstheproperty forexampletogivesupportto,orreceive back,ortheaccommodationisnotsuitable supportfrom,afamilymember. foryouanditisnotpossibletofindyou suitablefurthertemporaryaccommodation.

Band D

l Allothertransfertenantsandhomeseekers l Yourpriorityhasbeenreduced(inareas withnoidentifiedhousingneedandnot wherethisbandreasonapplies). includedintheabovebandsA,BorC.

homemove scheme user guide 7 How to bid

Making your bids on the internet

Go to www.homemove.org.uk and log in with your bidding number and date of birth. This is the quickest and easiest way to bid.

Making your bids by coupon 0

l Yourcouponhasyournameandhomemove l Dothesameforyoursecondandthirdbid numberprintedonit–pleasecheckthat asshown thesearecorrect l Enterthedateshownonthefrontofthe l Youcanbidforuptothreeproperties homemovefreesheetfromwhichyouare everyfortnight. bidding

l Eachpropertywillhaveathreedigit l Pleasereturnyourcouponbypost.The referencenumber,shownintheproperty addressisalreadyprintedonthefrontof advertinthehomemovefreesheet thecoupon,butyouwillneedtoputa stamponit l Forexample,ifyouwanttoapplyfor propertieswiththereferencenumbers654, Ordering more coupons 791and555,youshouldmarkthecoupon Ifyouarerunninglowoncoupons,thereare asshown threewaysforyoutoordermore:

l Forthefirstbid(654inthisexample),you l ticktheboxonthebackofthebidding shouldputanXinthefirstcolumnagainst couponwhenyounextbid therelevantfirstdigitofthenumberinthe ‘Bid1’box(6inthisexample) l sendatext(SMS)withyourhomemove numberandtheword'coupon'tothetext l YoushouldputanXinthesecondcolumn biddingnumber(07781472726) againsttherelevantseconddigitofthe numberinthe‘Bid1’box(5inthisexample) l log-intothebiddingsectiontoordermore couponsonline l YoushouldputanXinthethirdcolumn againsttherelevantthirddigitofthenumber inthe‘Bid1’box(4inthisexample)

homemove Bid Coupon Example Mr AB Sample BRH1234 5 homemove Enter Freesheet Date Bid 1 Bid 2 Bid 3 1 1 X 1 Bid Coupon 270505 DDMMYY 2 2 2 3 3 3

Tick this box if you 4 X 4 4 s need more coupons sent to you 5 X 5 5 XXX 6 X 6 6 7 7 X 7 8 8 8 9 9 X 9 0 0 0

8 homemove scheme user guide Making your bids by text message Most mobile phone companies will charge you around 10p to send an SMS text message

Action Example

1 Tobeginmakingyourbids Openanewtext message

2 Enterinyourhomemovenumberviathekeys ABC12345

3 Thenfollowedimmediatelybythehashmark ABC12345#

4 Youshouldnowentertheadvertreferencenumberofyour firstbidfollowedimmediatelybythehashmark ABC12345#654#

If you have finished bidding then send. If not, keep following the instructions below.

5 Youshouldnowentertheadvertreferencenumberofyour secondbidfollowedimmediatelybythehashmark ABC12345#654#791#

If you have finished bidding then send. If not, keep following the instructions below.

6 Youshouldnowentertheadvertreferencenumberofyour thirdbidfollowedimmediatelybythehashmark ABC12345#654#791#555#

7 Whenyouhaveenteredallyourbids,sendyourtext messagebid “Send”

8 Thenumbertosendyourbidtois 07781 472 726

l MostmobilephonecompanieschargeSMStextmessagesataround10ppertext l Toaddnumberstothemessagekeeppressingthekeysuntilyougettothedigitandselect l Onmostmobilephones,tofindthehashmark,firstpressthestarkeythenselectthe hashmark l Youcanenteryourbidsinbothupperandlowercase. l Checkyourhomemovenumberandbidsarecorrectbeforesending.

Ordering more bid coupons by text message Youcanalsoordermorecouponsbysendingatextmessageto the sametextnumberbutthemessageneedstobeyour ABC12345#coupon homemove number , immediatelyfollowedbythe hash mark andthentheword ‘coupon’

homemove scheme user guide 9 Making your bids by telephone Calls cost 25p per minute from a landline, and calls usually take one minute. The cost of mobile calls varies according to the network you use. %

Action Example 1 Tobeginmakingyourbidsdial 0906 294 2036 2 Youwillhear "Welcometothehomemovepropertyline. Press01forAdur Press02forBrighton&Hove Press03forChichester Press04forArun Press05forHastings Press06forWealden Press07forRother Press08forLewes Press09forWorthing Press10forMidSussex Press11forEastbourne” 3 Youwillhear “Thankyou.Pleaseenterthenumbersectionof yourreferencenumber." 4 Youshouldnowenterthenumericalpartof “Thankyou.Pleaseenterthedaynumberof yourhomemovenumberonly.Onceyouhave your birthdate.” enteredthecorrectnumberyouwillhear 5 Youshouldnowenterthedaynumberofyour “Thankyou.Pleaseenterthe dateofbirth.Pleaseremembertoputtheleading propertyreferencenumberforyourfirstbid.” zero(0)inifitisasinglenumber.Forexample, ifyourdateofbirthis16/04/1970typein16,if yourdateofbirthis08/01/1958typein08.Once youhaveenteredthecorrectnumber,youwillhear 6 Enterthethreedigitsofthepropertyreference “Thankyou.Ifyouwouldliketoaddan number.Onceyouhaveenteredthecorrect additionalbid,pressone,orpresstwoto numberyouwillhear completeyourbids.” 7 Ifyouhavepressedoneyouwillhear “Thankyou.Pleaseentertheproperty referencenumberforyoursecondbid,or pressthestarkeytocompleteyourbidding.” 8 Enterthethreedigitsofthesecondproperty “Thankyou.Ifyouwouldliketoaddan referencenumber.Onceyouhaveenteredthe additionalbid,pressone,orpresstwoto correctnumberyouwillhear completeyourbids.” 9 Ifyouhavepressedoneyouwillhear “Thankyou.Pleaseenterthepropertyreference numberforyourthirdbid,orpressthestarkey tocompleteyourbidding.” 10 Enterthethreedigitsofthethirdproperty “Thankyouforbidding.” referencenumber.Onceyouhaveenteredthe correctnumberorifyoupressedthestarkey previously,youwillhear Ifyoumadeerrorswithyourhomemovenumberyoumayhearsomeoftheinstructionsbelow: 11 Ifyouhavemadeanerrorwithyourhomemove “I’msorry,thereferencenumberyouhave number,youwillhear enteredisnotrecognised.Pleasetryagain.” 12 Enteryourhomemovenumberagain,makingsure “I’msorry,thereferencenumberyouhave thatyouareonlyenteringthenumberpartof enteredisnotfound.Pleasecheckwithyour yourreferencenumber.Ifyougetyourhomemove councilorhousingassociationandcallagain.” numberwrongasecondtimeyouwillhear

10 homemove scheme user guide Things to consider before bidding Whenchoosingapropertytobidfor,youneed toconsideranumberofthings. Do I live in the right area to bid for a Ifyouhaveapet,pleasecheckwiththelandlord. property? Before you bid for a property: Propertiesareadvertisedbycouncilareainthe Checkoutthelocationofthepropertyona magazine.Tobidforapropertyinaspecificarea maptomakesureit’sreallyaplaceyouwould youmustberegisteredasahomeseekeror considermovingto,andmakesureyoumeetthe transferapplicantonthatcouncil’shousingregister. criteriastatedintheadvert. Can I bid for properties in different areas? Circumstances where you may not be Yes,sometimes.Ifacouncilopensupaproperty invited to view a property: tobidsfrompeopleregisteredinotherareas, • youareinrentarrears theywilladvertiseitasa‘crossboundary • youhavebeeninvolvedinanti-social property’.Inthemagazinethesepropertieswill behaviour appearinaseparateCrossBoundarySectionat • inexceptionalcircumstanceseg:wherethe theback.Youcanbidonthesepropertiesinthe offerwouldconflictwiththecouncil’s normalwayiftheymatchyourassessedneed. objectivestoensureoffersaresensitively OnthewebsiteandtheMyHomemove madeandthatpropertiesareletquickly propertylist,theywilljustappearinthelistof propertiesyouareaeligiblefor,andyoucanbid Youcanaskatyourhousingofficeifanyofthese ontheminthesameway. circumstancesapplytoyou.Youcanalsoask yourcounciltoreviewthedecisiontoexclude Is the property available to homeseekers, youfromtheschemeatanytime. transfers, or both? Mostpropertieswillbeavailableforboth What sort of tenancy will I be granted? homeseekersandtransferapplicants,andthe Ifyouarehomeseekerbeingofferedacouncil advertswilldisplaythe‘H/T’icon.Butifyoudo property,yourcouncilmayofferyouasecure seeanadvertwitha‘H’ora‘T’icon,thismeans tenancystraightaway,ortheymayofferyouan onlyhomeseekers(‘H’)ortransferapplicants(‘T’) introductorytenancytostartwith. canbid.Yourbidwillnotcount,forexample,if youareahomeseekerandyoubidonaproperty Anintroductorytenancyisa12-monthtrial advertisedonlyfortransferapplicants. periodduringwhichyourcouncilorhousing associationwillmakesurethatnewtenantsact Is there an age restriction on some responsiblyandfollowtheconditionsofthe properties? tenancyagreement.Iftherearenoproblems Yes.Somepropertieshaveaminimumage duringthetrialperiod,theintroductorytenancy requirement,forexampleinsomeschemesfor automaticallybecomesasecuretenancy. olderpeople.Ifanagerestrictioniconappears Introductorytenantswhotransferwithinthe ontheadvert(seepage12)youcanonlybidon introductoryperiodwillremainintroductory thesepropertiesifyouareinthatagerange. tenantsfortheremainderofthe12months. (Contactyourcounciltofindoutwhatsortof Some properties have a mobility group tenancytheywouldofferyou). Thisisintendedtoprovideaguidetopeople whohavedifferentlevelsofmobilityneed. Everyonebeingofferedahousingassociation Prioritywillusuallybegiventothosewhohave property,whetherhomeseekerortransfer aneedforthistypeofproperty.Themobility applicant,willnormallybeofferedanassured groupsareexplainedonpage12. tenancywiththeassociation. Pets You can ask your local council or your Somelandlordswillnotallowyoutokeepacat landlord if any of these circumstances oradogunlessthepropertyhasitsowngarden. apply to you.

homemove scheme user guide 11 Key to advert symbols Ouradvertsareorderedbythetypeofproperty,andcontainsymbolsforanat-a-glanceguidetothe detailsandwhocanbidforit.Thesesymbolsareexplainedbelow. Somehousingassociationpropertiesareadvertisedwithprioritygiventoapplicantsfromtheirown list.Wherethisappliesitwillsaysointhetextoftheadvert. Youwillneedtohaveyoursupportneeds Availableforhomeseekersonly assessedifyouwouldliketobeconsidered forShelteredhousinginBrightonandHove.

L LowSupportNeeds Availablefortransferringtenantsonly

M MediumSupportNeeds Availableforhomeseekersand transferringtenants H HighSupportNeeds

Numberofbedroomsintheproperty

Minimumandmaximumnumberofpeoplewhocanliveintheproperty

Floorlevelofproperty,ifflatormaisonette

Propertydesignedforpeopleofthisageorabove

Mobility Group One - Typicallysuitableforapersonwhousesawheelchairfull time,indoorsandoutdoors.Thepropertywillprovidefull wheelchairaccessthroughout.Applicantsassessedasneeding thistypeofpropertywillbeprioritised. Mobility Group Two Typicallysuitableforapersonwithrestrictedwalkingability andforthosethatmayneedtouseawheelchairsomeofthe time.Thepropertywillhaveinternalandexternallevelor rampedaccess,butsomepartsofthepropertymaynotbe fullywheelchairaccessible.Applicantsassessedasneedingthis typeofpropertywillbeprioritised. Mobility Group Three - Typicallysuitableforapersonabletomanageafewsteps,but unabletomanagesteepgradients.Thepropertymayhave adaptationstoassistpeoplewithlimitedmobility.Applicants assessedasneedingthistypeofpropertywillbeprioritised.

Accompanying photographs in the adverts only show typical properties in the advertised block or street. Please do not contact any occupants in these buildings.

12 homemove scheme user guide In addition to the website, free copies of the Homemove magazines are published every other Friday.

Theyareavailableattheplaceslistedbelow.HomesinEastbourneandMidSussexarenotadvertised throughthemagazines–thealternativearrangementsthereareexplainedbelow.

Adur

AdurDistrictCouncilCivicCentre,HamRoad,Shoreham-by-Sea,BN436PR LancingLocalHousingOffice101NorthRoad,Lancing,BN159BB LancingLocalLibrary,PenstonePark,Lancing,BN159DL SocialServicesDepartmentGlebelands,MiddleRoad,Shoreham-by-Sea,BN436GA SouthwickLocalHousingOffice21SouthwickStreet,Southwick,BN424AD

Arun

ArunCivicCentre,MaltraversRoad,Littlehampton,BN175LF ArunDistrictCouncil,ChurchStreet,Littlehampton,BN175EP BognorRegisJobcentrePlus,GloucesterHouse,HighStreet,BognorRegis,PO211HH BognorRegisLibrary,LondonRoad,BognorRegis,PO211DE BognorRegisTownHall,BognorRegis,PO211LD LittlehamptonJobcentrePlus,CrownBuilding,33ChurchStreet,Littlehampton,BN175ER LittlehamptonLibrary,MaltraversRoad,Littlehampton,BN175NA TheWickbourneCentre,ClunRoad,Wick,Littlehampton,BN177DZ

Brighton & Hove

CityDirectBrightonBartholomewHouse,BartholomewSq,BrightonBN11JP CityDirectHoveHoveTownHall,NortonRoad,HoveBN33BQ HollingburyLibraryCardenHill,HollingburyBN18DA JubileeLibraryJubileeStreet,BrightonBN11GE LavenderStreetHousingOfficeKempTownBN21JU ManorPlaceHousingOfficeWhitehawkBN25GG NewLarchwood,WaldronAvenue,Coldean,Brighton,BN19EZ. OxfordStreetHousingOfficeBrightonBN14LA PatchamLibraryLadiesMileRoad,PatchamBN18TA LibraryTheGrange,RottingdeanBN27HA LibrarySaltdeanLido,SaltdeanBN28SP SelsfieldDriveHousingOfficeMoulsecoombBN24HA VictoriaRoadHousingOfficePortsladeBN411YF WestdeneLibraryBankside,WestdeneBN15GN WoodingdeanLibraryWarrenRoad,WoodingdeanBN26BA

homemove scheme user guide 13 Chichester BourneLeisureCentreParkRoad,Southbourne,Emsworth,,PO108PG ChichesterDistrictCouncilEastPallantHouse,1EastPallant,Chichester,PO191TY ChichesterCityCouncilAssemblyRooms,NorthStreet,Chichester,WestSussex,PO191LQ ChichesterDistrictCouncilMidhustAreaOffice,NorthStreet,Midhurst,WestSussex,GU299DW ChichesterDistrictCouncilPetworthAreaOffice,TheOldbakery,GoldenSquare,Petworth,GU280AP ChichesterDistrictCouncilSelseyAreaOffice,53HighStreet,Selsey,WestSussex,PO200RB ChichesterLibraryTowerStreet,Chichester,WestSussex,PO191QJ MartletHomesMartletHouse,SouthernGate,TerminusRoad,Chichester,WestSussex,PO191QJ WestgateLeisureCentreViaRavenna,Chichester,WestSussex,PO191RJ WitteringsLibrary,OakfieldAvenue,EastWittering,Chichester,PO208BT

Eastbourne

PropertiesinEastbournewillbeadvertisedintheHeraldnewspaper(liketheywerewithEastbourne’s oldlettingssystem)andfulllistsofavailablepropertiescanbeviewedatthecouncilofficesat 1GroveRoad,wherestaffcanprovidehelpifrequired.Peopleidentifiedasvulnerableapplicantswill besentapersonalizedpropertylistcalled My Homemove throughthepost,containingallthe propertiestheyareeligibletobidfor.

Hastings AmicusHorizon,QueensburyHouse,HavelockRoad,Hastings,TN341BP AmicusHorizonNeighbourhoodOffice,45-51ChilternDrive,Hastings,TN343PY AmicusHorizonNeighbourhoodOffice,5KennedyCourt,StonehouseDrive,StLeonards-on-Sea,TN389DH HastingsBoroughCouncil,HastingsInformationCentre,QueensSquare,Hastings,TN341TL HastingsBoroughCouncil,RenaissanceHouse,TheOldChristchurchSchool,LondonRoad, StLeonards-on-Sea,TN376AN HastingsLibrary,BrasseyInstitute,13Claremont,Hastings,TN341HE OrbitHousingAssociation,1-3TheOaks,LittleRidgeAvenue,StLeonards-on-Sea,TN377UW TheBridgeCentre,361PrioryRoad,Hastings,TN343NW

Lewes CommunityHouse,MeridianCentre,MeridianWay,,BN108BB CouncilOffices,20FortRoad,Newhaven,BN99QF LewesCouncilOffices,4FisherStreet,Lewes,BN72DG LewesLibrary,NewLibraryBuilding,StylesField,Lewes,BN72LZ SeafordLibrary,17SuttonParkRoad,Seaford,BN251QX

Mid Sussex TheMidSussexPropertyListisavailableatwww.homeove.org.ukandfromtheseplaces: MidSussexDistrictCouncilOffices,OaklandsRoad,HaywardsHeath,RH161SS BurgessHillHelpPoint,96ChurchWalk,BurgessHill,RH159AS EastGrinsteadHelpPoint,32-40WestStreet,EastGrinstead,RH194SR AffinitySutton,NorrisHouse,BurrellRoad,HaywardsHeath,RH161YL PeopleinbandAandvulnerableapplicantswillbesentapersonalisedpropertylistcalled My Homemove throughthepost,containingallthepropertiestheyareeligibletobidfor.

14 homemove scheme user guide Rother BattleLibrary,MarketSquare,Battle,TN330XA CommunityHelpPoint,AmherstRoad,Bexhill-on-Sea,TN393JX CommunityHelpPoint,CinquePortsStreet,Rye,TN317AD CommunityHelpPoint,6MarketSquare,Battle,TN330XB AmicusHorizon,SussexHouse,NinfieldRoad,Bexhill-on-Sea,TN395AE AmicusHorizon,TheWatchOak,Battle,TN330YA RyeLibrary,LionStreet,Rye,TN317LB TheCafé,NewingtonCourt,PickfordeLane,,TN57DJ

Wealden

CouncilOffices,PineGrove,,TN61DH CouncilOffices,VicarageLane,Hailsham,BN272AX HeathfieldLibrary,21HighStreet,Heathfield,TN218LU BayLibrary,WallsendHouse,RichmondRoad,PevenseyBay,BN246AU Library,WindsorWay,Polegate,BN267QF TheCommunityCentre,HartfieldRoad,ForestRow,RH185DZ Library,LibraryWay,HighStreet,Uckfield,TN221AR Library,TheInstitute,HighStreet,Wadhurst,TN56AP

Worthing

BroadwaterLibrary,DominionRoad,Worthing,BN148JL DurringtonLibrary,85Road,Worthing,BN132JD FindonValleyLibrary,LimetreeAvenue,Worthing,BN140DH GoringLibrary,MulberryLane,Goring-by-Sea,Worthing,BN124NR HousingServices,PortlandHouse,RichmondRoad,Worthing,BN111HH Mick'sGarageCommunityHouse,25DominionRoad,Worthing,BN148JZ WorthingCentralLibrary,RichmondRoad,Worthing,BN111HD WorthingHomes,DavisonHouse,NorthStreet,Worthing,BN111ER

A version of this scheme user guide is available on request in other formats, including audio, Braille and large print. Interpreters or translations can be arranged. homemove scheme user guide 15 General information Bid deadline Allbidsforpropertiesmustbemadeby2pmontheclosingdateshownonthefrontofeacheditionof thehomemovemagazine.Bidsreceivedafterthistimewillnotbeconsideredeligible.

Need help bidding? Youcancontactyourlocalcouncil,oryourhousingassociation,whowillbeabletohelpandadviseyou onhowtomakeyourbidsandtalkyouthroughthebiddingprocess(seecontactdetailsonpage3). Aversionofthisschemeuserguideisavailableonrequestinotherformats,ortranslatedintothemain communitylanguages.Yourlandlordorlocalcouncilcanalsoarrangeanappointmentwithan interpreterifyouneedone. www.homemove.org.uk Youcanmakeyourbidsonthewebsiteattheaboveaddress.Pleaseensureyouenteryourhomemove numberandbidscorrectly.

Subscriptions Forasmallsubscriptionfeeof£10.00(non-refundable)theHomemovemagazine(ortheMyHomemove propertylistinEastbourneorMidSussex)canbeposteddirectlytoyouforsixmonths. Homemove PO Box 340 Ruislip HA4 4AR Pleasenotifyhomemoveofanychangetoyourmailingaddress.

Bidding telephone number % 0906 294 2036 Tomakebidsbytelephoneusetheabovenumberandfollowtheinstructionsgivenoverthelineoras showninthisschemeuserguideonpage10.

Ordering more coupons Ifyouarerunninglowoncoupons,therearethreewaysforyoutoordermore: l ticktheboxonthebackofthebiddingcouponwhenyounextbid l sendatext(SMS)withyourhomemovenumberandtheword'coupon'tothetextbidding numbergivenbelow l logintothehomemovewebsiteandordermorecouponsonline

Bidding by text message % 07781 472726 Tomakeyourbidsbytext(SMS),followtheinstructionsshownintheSchemeUserGuide.Thebidding deadlinewillalwaysbe2pmonaWednesday.

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