Phkvghk Quarterly Report 30 June 2012 Year End REPORT
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phkvghk Year End REPORT Quarterly Report 30 June 2013 30 June 2012 PEOPLE AND CAPABILITY GROUP 1245696 PUBLIC TRANSPORT GROUP 1 Executive Summary for Economic Wellbeing Committee 2 1.1 Summary of progress 2 1.2 Financial management 5 1.3 Looking ahead 6 1.4 Public transport performance 10 2 Detailed report by activity for Economic Wellbeing Committee 15 2.1 Metlink public transport network planning 15 2.2 Rail operations and asset management 17 2.3 Bus and ferry operations and asset management 37 2.4 Metlink customer services and information 43 2.5 Total Mobility 50 2.6 General 51 3 Group Financial Summary for Economic Wellbeing Committee 53 3.1 Year‐to‐date operating result overview 53 3.2 Group financial statements 54 3.3 Detailed operating result 55 3.4 Detailed capital expenditure and improvement projects 58 3.5 Funding position 61 3.6 Business plan performance indicators 62 3.7 Specific areas of work 67 1 EXECUTIVE SUMMARY FOR ECONOMIC WELLBEING COMMITTEE 1.1 Summary of progress Public transport performance In 2012/13, there were 1,131,000 public transport services delivered comprising: » 1,013,000 bus services » 109,000 rail services » 9,000 ferry services In 2012/13, there were a total of 35.2 million passenger trips, a 1.2% decrease on 2011/12 In June 2013, an estimated 90,000 rail passenger trips were lost because of track washout and repairs following extreme weather conditions There were 256,349 total mobility trips in 2012/13, an increase of 5.4% on 2011/12. The 2013 Greater Wellington Public Transport Satisfaction Monitor showed a significant increase in overall satisfaction for train users Public transport network planning Draft timetables prepared and presented to community groups and other stakeholders for the Wellington City Bus Review Reviews commenced for Wellington school buses and Hutt Valley services Porirua post implementation review completed following community consultation on proposed changes to bus services in Whitby, Aotea, and Papakowhai Rail operations and asset management Contract signed for the procurement of a further 35 2‐car Matangi trains, including upgrades to the existing Matangi fleet 85 year Track Access Agreement signed with KiwiRail Contract signed for the sale of the Ganz Mavag fleet, and all English Electrics disposed of (sold, donated, and scrapped) SE carriage conversion for use on the Wairarapa line completed Friction modification applied to Johnsonville line, wheel dampers trialled on Matangi and noise monitoring machine installed. Two public meetings held to discuss progress with affected residents Year End Report | Public Transport Group | 30 June 2013 Page 2 Purchase of NZTA land at Porirua for additional car parking completed Installation of a wireless capability at the EMU Depot to automatically download security and boarding data from the trains completed Tawa Station construction completed, new station is open Station projects completed at Wellington, Linden, Woburn, Ava, Woodside, Heretaunga, Wingate, Woburn, Paekakariki waiting room reinstated, Carterton Station repainted and additional parking added Wellington Railway Station cycle cage completed Wellington Railway Station interim lease signed Railway Operator status confirmed by central Government Raumati land sold to NZTA New operational procedures introduced to ensure that use of the new Matangi trains is maximised New three year contracts for security; and for cleaning and light maintenance. Direct contracting by GWRC has helped deliver significant cost savings and improved levels of service, as seen in our annual customer survey First Metro Annual Report produced Asset management plan produced, GWRC rail asset management acumen reported in Office of Auditor General report: “Managing Public Assets” Bus and ferry operations and asset management Asset condition and data capture survey of all bus stop infrastructure completed Installation of 4 new bus shelters and 11 replacement shelters completed New bus stop infrastructure cleaning and maintenance contract commenced Transfer of bus stop assets (excluding Adshel shelters) from HCC to GWRC complete Bus stop infrastructure valuation completed Management of bus route diversions due to street events Managed communication to customers of significant service disruptions due to bus fleet issues and storm conditions Improvements to our contracted bus fleet included a 43% increase in the number of lower emission producing vehicles and a 14% reduction in the number of vehicles older than 10 years Total Mobility Commenced rollout of updated Total Mobility driver and client conditions and new contracts with transport operators Final acceptance of Total Mobility Electronic System as a complete management system Customer services and information Launch of Your Transport Today, replacing the former Metlink News Launch of It’s your transport marketing campaign Year End Report | Public Transport Group | 30 June 2013 Page 3 Continued growth in visits to the mobile website, with a 177% increase on 2011/12 The Metlink text messaging service for buses and trains ceased Rail station real time signs used to display scheduled service information and messages Tawa Station used as a pilot for the new wayfinding signage project Other progress included Council agreed a preferred fare structure for further consultation 2012 annual fare review implemented, and 2013 annual fare review approved by Council for final negotiation with operators Work on the implementation of the Public Transport Operating Model continued Work on a new Transport Procurement Strategy commenced Submission developed and presented to the Select Committee considering the proposed amendments to the Land Transport Management Act 2003, with a majority of the public transport issues raised in the submission being addressed in changes in the final legislation Review of bikes on trains policy completed with a number of operational improvements made and the number of peak services where cycles are prohibited being reduced by approximately 33% 42 LGOIMA requests were made and responded to Year End Report | Public Transport Group | 30 June 2013 Page 4 1.2 Financial management Year End Report | Public Transport Group | 30 June 2013 Page 5 1.3 Looking ahead Public transport network planning Service reviews Continuing the Wellington City Bus Review (with the formulation of final draft timetables being ready for new PTOM style contracts) Continuing the Wellington City school bus review Commencing the initial data analysis phase of the Hutt Valley Public Transport Review Completing the Kapiti and Wairarapa post implementation reviews Undertaking the post implementation review of the February 2011 rail timetable changes Commencing work on planning the potential implementation of the outcome of the PT Spine Study Continuing to work with NZTA on the development of the network operating frameworks for Wellington CBD and the Johnsonville Triangle Undertaking the integrated fares and ticketing investigation Identifying business requirements, developing a business case to meet NZTA requirements, reviewing ticketing systems and projects completed elsewhere (including the Auckland HOP system), and undertaking further analysis and revenue modelling of the preferred fare structure agreed by Council in June 2013 Amending the Regional Public Transport Plan Updating to reflect the outcomes of the Fare Structure Review, the Wellington City Bus Review, the Regional Rail Plan, and the legislation implementing the Public Transport Operating Model New operating contracts cannot be awarded until the amendments are complete Rail operations and asset management Operating rail services Improving Wairarapa services and embedding the SE Carriages into the existing service Continuing to monitor and adjust noise mitigation measures on the Johnsonville line Negotiating a long term Wellington Station rental agreement Working with KiwiRail on developing the Network Management Plan as part of the long term access agreement Renewing rail rolling stock and infrastructure Agreeing System Design Review and Critical Design Review for Matangi 2 Year End Report | Public Transport Group | 30 June 2013 Page 6 Demolishing the 1940s section of the EMU Depot prior to the commissioning of the Matangi 2 trains Completing the Matangi 1 train modifications and retrofitting them with the Matangi 2 improvements Maintaining rail rolling stock and infrastructure Deciding on the future of Kaiwharawhara station Identifying an appropriate solution for the replacement of the Waterloo station roof Updating the rail rolling stock fleet condition assessment Reviewing the Asset Management Plan Completing the interim EMU rail rolling stock maintenance agreement and continuing the development of an interim agreement for carriage maintenance Reviewing rail rolling stock maintenance practices Rail contracting Approaching the market to procure performance based metro rail operating and rolling stock maintenance services. Signing a participation agreement with Kiwirail Managing land assets Disposing of land at Lindale Implementing the park and ride strategy, working with NZTA to develop opportunities to increase Park and Ride capacity, and investigating the development of Park and Ride land at Porirua Bus and ferry operations and asset management Service refinement and monitoring Continuing the rolling programme of improvements to existing timetables making use of data available from the Real Time Information (RTI) system Implementing timetable changes to Routes 13, 22 and 23 reflecting use of