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Creating High-Touch Careers in Asia Pacific

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Creating High-Touch Careers in Asia Pacific Join a Brand-Building Powerhouse We are pleased to introduce to you The Estée Lauder Companies in Asia Pacific (APAC). Around the globe, we have built our reputation on the quality of our talent and we know our success depends on our most valuable asset: our people. We are incredibly proud of our team in the Asia Pacific region; we have a presence in 17 markets and a team that is 11,000 employees strong. In the past 20 years, we have opened offices in 12 countries in Asia Pacific and we now reach more than 30,000,000 customers every year. In the last five years, we have reached a strategic milestone with the implementation of our APAC Regional Headquarters and Asia Innovation Centers for Research & Development (R&D). We are also delighted to have launched Osiao, our first brand developed specifically for the Asian market - to further strengthen the regional relevance of our highly successful portfolio of global brands across markets in Asia Pacific. Our evolution in the region has been exhilarating, marked by strong collaboration with our retail, media and supplier partners, an engaged reception from our consumers, and a passion and warmth from our team members that reflects proudly our strong heritage of a family culture. At The Estée Lauder Companies, we are committed to building world-class brands by hiring and developing highly talented people. We would be honored if you would consider choosing to join our family. Best wishes, Fabrizio Freda Fabrice Weber President and Chief Executive Officer President, Asia Pacific 1 Contents page 1 page 14-15 page 20-21 Join a Brand-Building Significant Milestones High-Touch Interview Bringing the best to everyone we touch... Powerhouse in Asia Pacific Preparation page 4-5 page 16-17 page 22 and being the best in everything we do. Our Heritage The Beauty of Asia Pacific Leadership Responsibility Team page 6 By The Numbers page 18-19 page 23 Leadership, Creativity Office Locations page 7-13 & Learning How We Work Together 3 ” e have always been a creative force and today we are, more than ever, leaders in INNOVATION. W - Fabrizio Freda, President and Chief Executive Officer ” Preserving our Heritage Estée Lauder, the founder of the company that bears her name, started her business with four skin care products and a simple premise: that every woman can be beautiful. Armed with that philosophy, plus drive, creativity and passion, she literally changed the face of the cosmetics industry. There are themes that have been central to our culture since our earliest beginnings. These are the qualities that make us who we are. They shape both how we see ourselves and how we are perceived by our consumers, investors, partners, customers and suppliers. They have fueled our success and leadership throughout our history, and we live and breathe them today. As we evolve and grow, these qualities will remain our constant foundation: WE ARE CREATIVE, INTUITIVE, INNOVATIVE, AND ENTREPRENEURIAL We are a creative force. With our entrepreneurial talents, we translate our innovative ideas into action. We design products and services that capture consumers’ imaginations. We build brands that lead consumers and the industry in new directions. WE ARE HIGH-TOUCH WE RUN LOCAL BUSINESSES We invented High-Touch, and it is the essence of all that we Our affiliate General Managers (GMs) build our do. The High-Touch experience – services, education, and unique market position around the world. They are customization – is the key differentiator between prestige responsible for delivering brand strategies and local and mass. Being High-Touch means our brands expertly market P&Ls. connect with the consumer in an intensely personal way that exceeds her needs, standards, and expectations, and They own the customer relationships and provide the that leaves her feeling rewarded and happy. local insight and tailored execution that keep us locally ” relevant. Through our regions, we leverage scale to High-Touch will always be front and center – delivering cost-effectively provide critical resources and support to outstanding service by treating each individual as we the local markets. ourselves would like to be treated. WE ARE A FAMILY COMPANY WE ARE BRAND LED Since our founding, we have had a family culture. BELIEVE that potential is Our brands are differentiated in positioning, identity, We put people first. We nurture people’s talents and distribution, and culture. Each of our brands is the aspirations. We work together for the long term, building unlimited – success depends on guardian of its unique brand equity and responsible a sustainable business based on uncompromising daring to act on dreams. for its P&L. ethics, integrity, fairness, diversity, and trust. – Mrs. Estée Lauder Together, our brands have built our reputation for image, We are committed to social responsibility as an extension I style, prestige, and quality and made our portfolio the of our family values into every community we serve. ” most envied in the industry. 5 By The Numbers How We Work Together The Estée Lauder Companies is the global leader in prestige beauty: a well-diversified, brand- building powerhouse of unrivalled creativity and innovation. We are a family company, with family ESTÉE LAUDER COMPANIES operates 2 state-of-the-art research and values that recognize our people as our most important asset. The Asia Pacific region offers a wealth Innovation and R&D facilities of opportunity across our brands and corporate functions. With each brand comes a unique culture in ASIA PACIFIC and value proposition. We take pride in providing a work environment where our employees join us from all walks of life. KOREAN men constitute of make-up sales from 14% We work together for the long term, building a sustainable business based on uncompromising BOBBI BROWN ethics, integrity, fairness, diversity and trust. We invite you to explore opportunities with us. of China R&D employees 57% are FEMALE One bottle of ESTÉE LAUDER ADVANCED NIGHT REPAIR is sold every 30 seconds in ASIA PACIFIC The AVERAGE AGE of an Estée Lauder years customer in ASIA is 37 In FY12 we grew faster than competitors 3x in PRESTIGE BEAUTY lipsticks were sold in December 2012 251,457 across Asia Pacific of sales in Hong Kong 40% come from TOURISTS 6 7 ” enjoy all our products and still get a THRILL out of seeing our new Working in a Brand WorkingI collections. I have been with M.A.C for six years” and lead in-store events, brand means being the guardian of its unique brand equity and being responsible for its success. awareness, product forecasting and visual merchandising. Without a Together, our brands have built our reputation for image, style, prestige and quality which makes doubt, I enjoy the people I work with. The Company attracts great ” our portfolio the most envied in the industry. talent, which allows me the opportunity to spend my days surrounded by talented and creative individuals. ” TANYA JACKSON he Company gives you FREEDOM InMarketing Manager, M.A.C Cosmetics,A Brand to do your job and I enjoy the New Zealand e are a strong sense of ownership. PEOPLE-ORIENTED T Wcompany that always ” cares about our I started with the Estée Lauder brand as a marketing manager in 2003 and then joined Origins in 2009. My role is to set the short-term goals and long-term strategies for employees, consumers the Origins brand and work with my team to formulate and implement business, and society. marketing and sales plans to maximize brand awareness and build brand equity. The greatest satisfaction is having more and more consumers ” love your brand. In my role, I act as a spokesperson to build positive reputation and awareness for La Mer. I enjoy the fulfillment and satisfaction that I PHOEBE NG receive from the work I do and the relationships I have developed Brand General Manager, Origins, Hong Kong with my colleagues. The Estée Lauder Companies can provide great opportunities for passionate people who are committed ” to career growth. YILIN TSAI Brand General Manager, La Mer & Corporate Communications Director, Taiwan elationships at the Company are based on R ” TRUST AND RESPECT, and regardless of title. I have been with the Company since 2006 and what I enjoy” most is the people. We are always sharing, supporting and learning. here are a lot of GREAT What fulfills me in my role as Education Manager is meeting Beauty Advisors and seeing how they have adapted and developed LEADERS you can learn from in their roles, leading to business results. I really believe that if Tand they are a source of you take ownership of your role with a positive attitude; align inspiration. with Company priorities, needs and vision, then your skills and knowledge will ignite. I am responsible for our brands’ equity” and driving market share growth for the Clinique and Origins brands. As a result of working MIN CHOI for so many brands, I’ve had the opportunity to work with and learn Education Manager, Estée Lauder, Korea from many inspirational leaders. I joined the Company in 1993 and throughout my long history, I’ve enjoyed the strong family spirit and ability to gain respect from my peers, team and retailing partners. SHARYN WONG Brand General Manager Clinique & Origins, Malaysia 8 9 Working in a Function ” means focusing on our core processes to make them more efficient. Some of our core functions include : R&D and Innovation, Corporate Marketing, Online, Communications, Human Resources, Finance and Strategy, Corporate Strategy and New Business Development, Global Information Working” Systems, Legal and Corporate Administration. hat’s unique about the Company is the open CULTURE and am PROUD to be a part of the team that Wdiversity of people you get to has created the best online business work with.
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