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Annual Report 2016-2017 Annual Report 2016 - 2017 Annual Report 2016 - 2017 www.anglicare.com.au ANNUAL REPORT 2016-2017 ANNUAL REPORT 2016 - 2017 ANNUAL REPORT 2016 - 2017 ABOUT THIS REPORT This report shows our activities and performance for the period Contents 1 July 2016 to 30 June 2017. It has been prepared to comply Message from the Board .........................................................................................4 with legal obligations and to support the ACNC objective to Message from the CEO .............................................................................................6 build greater accountability and About Us ......................................................................................................................8 34 22 trust in the Australian Not-for- Highlights ..................................................................................................................10 Profit sector. How Your Contributions were used..................................................................... 11 CHARITABLE STATUS Strategic Plan ........................................................................................................... 12 Anglicare NSW South, NSW West Survive and Thrive ................................................................................................... 13 & ACT is a registered charity with Innovation + Business Development ................................................................... 14 the Australian Charities and Not Anglicare College .................................................................................................... 16 for Profit Commission (ACNC). Our People ................................................................................................................18 LEGAL NAME: Supporters + Partnerships .....................................................................................20 Anglicare NSW South, NSW Mission, Relief + Disaster Recovery .....................................................................22 West & ACT Homelessness + Housing.......................................................................................24 Trading Names: Anglicare ACT, 17 Out of Home Care ...................................................................................................30 St Saviours, Anglicare Western NSW, Anglicare Riverina Youth + Family ........................................................................................................36 Street Address: 5/221 London Disability Services .................................................................................................. 40 Circuit, Canberra, ACT 2600 Early Childhood Education and Care ...................................................................44 THE ANGLICARE PRAYER ABN: 69 198 255 076 Retirement Living ....................................................................................................48 Acknowledgement of Country: God grant us the compassion to care deeply for others; the wisdom to Anglicare acknowledges the Financial + Gambling Support ..............................................................................50 discern how best to help; the energy to transform emotion into action, traditional owners of country Get Involved .............................................................................................................52 and the joy of wholehearted, loving service. For Christ’s sake, AMEN throughout Australia, and their The Board + Governance .......................................................................................54 continuing connection to land, The Executive Team ................................................................................................56 sea and community. We pay our respects to them and their Financial Statements ...............................................................................................57 Thanking our Partners ............................................................................................60 FRONT COVER: cultures, and to elders both past 41 49 Anglicare client, Casey with her four daughters. To read Casey’s story turn to page 29. and present. Service Locations .....................................................................................................62 PAGE 2 ANGLICARE NSW SOUTH | NSW WEST | ACT ANGLICARE NSW SOUTH | NSW WEST | ACT PAGE 3 ANNUAL REPORT 2016 - 2017 ANNUAL REPORT 2016 - 2017 Message from the Board LYNETTE GLENDINNING “The hard work of the Board means that we now Presiding Member (Board Chair) have capacity to progress our vision to work as part of the Anglican church in our regions to alleviate poverty by strengthening our organisation and investing in new service models.” STRONGER GOVERNANCE and Compliance Committee and Homelessness services. we can ensure that staff are safe Cox Architects to complete a in Anglican Diocesan Services. Stephen Jaggers also completed into a Risk and Governance In mid-2016 we created the and have the capacity to create Masterplan of the site together I also want to thank Tina Mills his term on the Board. The The Board has a strong focus Committee to focus on position of Therapeutic Services a safe environment in which to with detailed plans for the initial for her dedication and service dedication and wisdom of on ensuring that we have high enterprise risk and Workplace Manager and the new incumbent care for our clients, participants, development. Consultations as secretary to the Board. Ingrid, John and Stephen have quality and safe care for all those Health and Safety issues, while Tenille Abell, conducted a review residents and families. Evidence with residents and neighbours This year has been difficult for left Anglicare in a far stronger for whom we provide services. a Care Governance Committee that recommended a whole of from overseas, suggests that we have been completed and me personally and I want to position today. We were Across the community sector, will focus on monitoring quality organisation approach. should see a reduction in the development application thank the Bishop, the Board delighted to welcome Dr Dawn providers must ensure they have care of our clients. The new The Sanctuary model was staff turn-over and burnout, lodged with Goulburn-Mulwaree and CEO for their support and Casey to the Board in February. the right structures and expertise committee structure will enable selected to best meet Anglicare’s which in turn will lead to better Council. The intention is to understanding. Dawn is former Chair of the to ensure the safety, not only the Care Governance Committee diverse needs, and the Board outcomes for clients follow this up with further The end of 2016 saw three Indigenous Land Corporation STRENGTHENING THE SAFETY of the children and vulnerable to recruit highly qualified agreed to begin implementation development which will include Board members complete and Chair of Indigenous Business AND QUALITY OF CARE people in their care, but their RETIREMENT VILLAGE professionals from the sector in early 2017. supported living units and a their terms. I especially want to Australia and brings a wealth of valued staff. The findings and DEVELOPMENT Anglicare’s mission is to who can provide the CEO and Sanctuary describes itself new Community Centre at this acknowledge my predecessor experience to the Board recommendations of the Royal address disadvantage and social Board with specialised advice on as “a blueprint for clinical This year the Anglicare Board Village. as Presiding Member, Professor The hard work of the Board Commission into Institutional injustice, and in partnering with clinical and therapeutic issues. and organisational change… agreed to pursue a growth Ingrid Moses. Ingrid’s dedication means that we now have Responses to Child Sexual Abuse THANK YOU AND FAREWELLS the Anglican Church to provide through the active creation of a strategy in order to develop and service to Anglicare over capacity to progress our vision have emphasised the importance spiritual and material support SANCTUARY AND A CULTURE trauma-informed community”. sufficient scale to provide the I assumed the Chair in 6 years was extraordinary. She to work as part of the Anglican of good governance in mitigating for people in need. While a few OF SAFETY It provides us with a range of additional staffing and other December 2016, and in that most ably guided the Board church in our regions to alleviate the risk of harm. years ago Anglicare provided tools to improve our awareness supports our residents will need time CEO Jeremy Halcrow through a difficult period in poverty by strengthening our At the beginning of 2017, A key goal in Anglicare’s services virtually ‘from the cradle of trauma, including a common into the future as they “age in and the Executive team have 2012-13 with the sudden organisation and investing in new the Board made a number 2015-18 Strategic Plan is to to the grave’, our focus is now on language to describe adverse place”. This will commence provided excellent organisational resignation of the then CEO and service models. These models of decisions to reform its develop the therapeutic capacity early childhood, young people events regardless of our role or with a modest development leadership. The Anglicare the decision to sell Anglicare’s can help break the poverty cycle Committee structure to of the organisation so that we and families, although we also professional training. of independent living units values of compassion, dignity, five nursing homes. The 6 year especially in rural communities provide
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