IATA Employees 2010

The tables below show a breakdown of employees as of are affected by differences in airline organization structure and December 31, 2010 for each reported IATA member airline. practices, for example, subcontracted work such as aircraft Caution should be exercised when comparing employee and handling and maintenance work for and by other . production per employee figures for each airline as such data

Pilots Other Maintenance Ticketing, Total AIRLINE and Cockpit Cabin and Sales and Airport All Other Co-Pilots Personnel Attendants Overhaul Promotion Handling Personnel Number % Change

Aero Republica 179 0 229 264 272 357 316 1,617 15.3% Russian Airlines 1,431 101 3,233 2,439 1,727 3,779 1,609 14,319 7.6% Aerolineas Argentinas 819 0 1,243 1,624 1,382 935 970 6,973 3.0% Aeromexico 779 0 1,191 146 967 392 1,827 5,302 -0.3% Aerosvit Airlines 193 54 414 382 338 546 284 2,211 20.7% Afriqiyah Airways 47 51 351 106 89 0 418 1,062 3.8% 222 0 858 624 239 827 392 3,162 7.8% Air Caledonie International 51 0 141 55 48 101 100 496 ± 2,726 0 5,843 7,231 2,903 637 3,455 22,795 47.7% 3,371 75 6,575 2,885 1,859 3,416 7,720 25,901 4.5% 508 0 979 207 286 354 400 2,734 0.6% Air 4,084 3 13,622 0 0 0 37,613 55,322 -3.7% 1,594 2 3,326 7,857 6,086 3,446 6,721 29,032 -5.4% 168 0 212 63 31 50 448 972 3.7% Air 144 0 203 142 117 430 311 1,347 -1.2% 155 0 528 336 122 482 553 2,176 -3.3% 1,200 0 2,031 2,700 1,104 2,140 1,612 10,787 2.4% 496 0 349 261 0 229 437 1,772 0.8% Air Pacific 84 0 277 105 64 39 192 761 -1.6% 78 0 170 126 69 312 135 890 12.2% 79 0 68 94 71 293 161 766 -0.5% 1,629 0 3,640 1,928 919 4,271 1,835 14,222 0.1% 1,813 11 4,390 2,232 825 1,671 1,987 12,929 -10.5% 7,925 0 14,918 11,172 10,272 9,980 11,240 65,507 -1.5% Israeli Airlines 75 0 114 80 172 121 69 631 -1.3% 1,175 95 3,123 1,017 1,460 1,086 624 8,580 5.4% 737 0 0 0 0 85 509 1,331 5.2% Austral 305 0 510 499 79 142 153 1,688 4.1% Austrian 905 0 1,492 1,001 515 906 794 5,613 -19.0% 763 12 1,088 1,289 596 2,269 1,144 7,161 -0.7% 133 6 224 125 60 3,890 1,688 6,126 4.2% Airways 169 0 247 173 195 793 102 1,679 4.1% 115 26 168 467 156 82 337 1,351 12.6% Biman Bangladesh Airlines 125 21 379 930 637 815 1,656 4,563 -3.4% Blue Panorama 114 0 240 63 0 7 88 512 7.8% Blue1 96 0 114 80 45 0 67 402 -0.2% 3,125 8 13,523 4,545 3,455 8,811 4,943 38,410 -2.1% Airlines 501 0 891 250 448 452 422 2,964 7.0% Air 82 37 138 191 72 92 163 775 -6.2% C.A.L. Cargo Airlines 18 9 0 3 33 12 40 115 ± Airways 54 17 0 67 0 0 0 138 ± 400 0 0 378 123 22 518 1,441 0.2% 183 0 229 207 40 126 352 1,137 8.8% 40 0 61 100 38 14 200 453 -2.6% Airways 2,556 3 8,412 1,007 1,701 2,651 2,795 19,125 3.4% 998 0 2,308 2,144 1,664 1,428 1,954 10,496 4.4% 2,812 0 8,352 0 0 0 0 11,164 30.1% 478 0 1,109 283 114 90 325 2,399 2.9% Continental Airlines 4,229 0 8,245 3,638 2,038 13,714 6,727 38,591 1.1% Continental Micronesia 140 0 266 132 102 555 172 1,367 3.9% 612 0 949 252 336 2,033 1,207 5,389 12.9% Corsair 141 0 766 189 98 179 181 1,554 -3.5% 145 0 185 267 249 50 221 1,117 -1.2% Cyprus Airways 131 0 363 214 248 303 160 1,419 -1.1% 415 0 752 109 222 31 493 2,022 -51.5% 10,918 3 17,173 9,470 6,367 28,911 6,642 79,484 58.8% DHL International 25 14 0 40 0 210 71 360 -8.4% Dragonair 411 0 1,328 23 178 0 527 2,467 2.3% Dubrovnik Airlines 22 0 44 20 0 0 65 151 -2.6% Egyptair 776 46 2,104 4,591 2,717 0 19,051 29,285 6.8% Israel Airlines 501 5 394 1,178 463 527 746 3,814 2.2% 2,514 383 12,071 3,733 2,658 3,128 6,196 30,683 8.8% 48 0 67 5 41 7 73 241 5.7% 333 0 659 1,089 551 861 2,142 5,635 5.2% 982 0 2,783 394 741 665 1,066 6,631 0.4%

IATA AIRLINE EMPLOYEES 2010 1 Pilots Other Maintenance Ticketing, Total AIRLINE and Cockpit Cabin and Sales and Airport All Other Co-Pilots Personnel Attendants Overhaul Promotion Handling Personnel Number % Change

EVA Air 635 0 1,420 92 929 1,224 631 4,931 10.1% Federal Express 4,392 0 0 2,665 659 16,464 100,005 124,185 0.8% 758 0 1,702 1,620 348 0 736 5,164 -4.0% Garuda 676 0 1,986 100 783 377 1,343 5,265 13.3% Gol Airlines 1,728 0 3,588 3,142 1,221 5,563 3,534 18,776 4.5% 346 0 1,137 559 637 485 986 4,150 -16.7% 8 0 0 0 9 2 10 29 ± 955 0 2,289 2,604 863 1,751 2,507 10,969 10.9% 180 0 260 43 41 26 199 749 288.1% 1,617 0 3,966 3,990 1,324 8,840 1,855 21,592 1.4% 196 0 240 0 202 16 77 731 -3.6% Air 312 63 406 1,416 396 785 1,423 4,801 -8.2% 190 22 36 682 35 39 264 1,268 11.2% 1,749 5 4,843 221 1,215 1,137 485 9,655 -27.2% Jat Airways 196 0 285 24 230 99 440 1,274 0.2% Jet Airways 1,133 339 2,711 2,138 606 2,669 2,304 11,900 4.1% Jet Lite (India) Ltd 212 1 312 452 2 0 127 1,106 -19.0% JetBlue 2,059 0 2,370 792 1,997 4,714 1,135 13,067 3.7% 72 0 128 100 0 11 381 692 -2.8% JSC 133 13 162 339 127 168 257 1,199 -1.8% 358 0 776 540 421 1,270 942 4,307 4.6% 759 0 1,227 1,495 278 1,809 1,731 7,299 -2.1% KLM 2,019 0 6,303 4,774 2,360 7,037 2,566 25,059 1.4% 1,946 131 3,735 4,277 1,259 1,564 4,340 17,252 -0.8% 280 0 1,052 820 480 212 1,087 3,931 1.2% LAN Airlines 1,604 0 3,288 2,361 2,552 5,400 3,762 18,967 12.6% LOT Polish Airlines 444 0 688 58 471 250 395 2,306 -33.6% 9,029 11 25,279 20,159 0 0 62,541 117,019 -0.0% 147 8 130 130 51 1,475 352 2,293 0.5% 236 28 750 776 79 206 655 2,730 10.3% 1,445 0 3,786 3,697 1,180 1,750 6,246 18,104 3.5% MALEV 207 0 154 22 180 31 410 1,004 -10.0% Malmö Aviation 82 0 102 10 123 28 30 375 1.6% MIAT Mongolian Airlines 31 0 68 116 38 151 219 623 -4.4% Airlines 170 9 488 0 423 0 1,138 2,228 19.6% 171 0 0 138 47 140 323 819 -11.6% 343 0 955 355 395 0 3,047 5,095 4.7% 247 0 509 222 35 161 316 1,490 31.2% 470 0 1,574 176 1,262 2,750 1,256 7,488 -7.0% PIA 606 34 2,277 4,079 2,172 1,672 7,442 18,282 1.4% 69 0 101 84 65 168 219 706 22.8% Airways 2,227 100 7,032 4,876 2,685 4,791 13,581 35,292 ± 1,533 262 5,027 1,351 1,925 1,028 1,601 12,727 18.0% Rossiya - Russian Airlines 368 24 864 874 405 1,171 576 4,282 -31.0% 349 0 918 654 520 1,070 1,101 4,612 7.5% 63 21 26 0 0 0 17 127 25.7% SAS 1,297 0 2,442 1,632 1,103 5,250 872 12,596 -4.3% SATA Air Açores 53 0 37 75 18 409 70 662 -0.3% Saudi Arabian Airlines 0 0 0 0 0 0 16,382 16,382 -4.3% 577 989 929 107 782 386 253 4,023 22.4% 957 455 1,773 1,759 1,853 1,050 6,331 14,178 -6.3% Airlines 524 0 1,304 68 0 0 524 2,420 -5.9% 716 0 843 725 398 602 635 3,919 11.5% 2,590 0 7,267 343 1,953 650 1,925 14,728 1.6% 50 0 26 56 9 6 29 176 -20.7% 790 0 1,731 2,914 581 2,037 830 8,883 7.1% SriLankan Airlines 175 51 655 640 95 1,351 2,002 4,969 6.5% 21 0 70 41 36 34 231 433 1.4% SWISS 1,157 0 3,303 411 592 328 1,187 6,978 2.4% TAAG Angola Airlines 127 22 403 309 265 197 1,930 3,253 ± TACA 502 138 756 634 202 1,579 1,794 5,605 5.8% TAM Airlines 2,264 53 6,200 2,266 1,279 8,301 4,366 24,729 10.3% TAP Portugal 802 0 2,319 1,942 1,032 0 973 7,068 1.0% TAROM 207 0 325 664 185 267 686 2,334 -6.1% 1,371 0 5,838 4,467 1,951 8,246 4,063 25,936 -4.2% TransAsia 108 0 150 260 176 302 157 1,153 9.5% Air 351 0 756 0 1,000 0 933 3,040 0.1% 2,113 0 5,326 0 1,802 0 4,965 14,206 11.4% International Airlines 157 40 305 374 111 159 277 1,423 1.0% 5,554 0 12,773 4,924 1,579 12,712 8,831 46,373 -0.5%

2 INTERNATIONAL AIR TRANSPORT ASSOCIATION Ð WATS 55th EDITION Pilots Other Maintenance Ticketing, Total AIRLINE and Cockpit Cabin and Sales and Airport All Other Co-Pilots Personnel Attendants Overhaul Promotion Handling Personnel Number % Change

US Airways 4,193 0 6,480 3,850 6,204 6,498 4,320 31,545 -1.5% UT Air 802 267 1,473 74 129 105 2,712 5,562 -16.1% Airlines 746 0 1,775 1,638 1,243 3,356 3,798 12,556 14.3% 715 0 3,361 516 1,094 456 1,542 7,684 4.1% Air 228 67 496 499 331 368 306 2,295 -2.6% 297 0 450 200 49 0 862 1,858 19.6% Volga-Dnepr Airlines 253 215 2 786 147 276 1,069 2,748 5.1% 40 0 99 11 5 8 14 177 6.0% Wideroe 410 0 283 278 32 205 187 1,395 4.0% Xiamen Airlines 661 140 1,106 1,301 1,582 1,289 1,511 7,590 11.3% Yemen Airways 142 0 317 450 1,070 205 1,100 3,284 -1.8%

IATA AIRLINE EMPLOYEES 2010 3