DOCSLIB.ORG

TTC CEO's Report

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text

Load more

2056.1 For Information Chief Executive Officer’s Report – July 2021 Date: July 7, 2021 To: TTC Board From: Chief Executive Officer Summary The Chief Executive Officer’s Report is submitted each month to the TTC Board for information. Copies of the report are also forwarded to Members of Toronto City Council, the City Manager and the City Chief Financial Officer. The report is also made available to the public on the TTC’s website. Financial Summary There are no financial impacts associated with the Board’s receipt of this report. The CEO’s Report features metrics on fare revenue and budgets. The Interim Chief Financial Officer has reviewed this report and agrees with the financial summary information. Equity/Accessibility Matters The TTC is committed to promoting and supporting diversity and inclusion as well as removing barriers in all corporate policies, procedures, processes, programs and services in order to reflect and respond to the needs of employees, contractors and customers. The CEO’s Report includes monthly reporting on elevator and escalator availability in our system, performance metrics for our Wheel-Trans service, and regular updates on the TTC’s Easier Access Program, which is on track to making all stations accessible by 2025. The CEO’s Report also features a section on employees and diversity. This section includes regular updates on important projects and initiatives aimed at creating an organizational culture of inclusiveness, respect and dignity that is free from harassment or discrimination. Starting in the summer 2021, the employees and diversity section will include core metrics. CEO’s Report – July 2021 Page 1 of 2 The design and layout of the CEO’s Report have been optimized to meet web accessibility standards. Issue Background The CEO’s Report was created in 2012, replacing the Chief General Manager’s Report. The previous report provided detailed information on all TTC departments and capital projects. The CEO’s Report was updated in 2016 to be more closely aligned with the TTC’s seven strategic objectives at the time: safety, customer, people, assets, growth, financial sustainability, and reputation. In 2018, with the launch of the 2018-2022 Corporate Plan, the report again underwent progressive changes to align and reflect our reporting metrics to the TTC’s continued transformation. With new and emerging priorities and strategic objectives, we again updated the CEO’s Report in 2021 to ensure it meets the needs of the Board, the public and the organization going forward. Contact Ciaran Ryan, Manager – Research & Insights 647-465-8659 [email protected] Signature Richard J. Leary Chief Executive Officer Attachments Attachment 1 – Chief Executive Officer’s Report – July 2021 CEO’s Report – July 2021 Page 2 of 2 CEO’s Report Toronto Transit Commission July 2021 Toronto Transit Commission TTC by the numbers 1.7 million 183,200 6,400+ km rides a day weekly service of routes pre-pandemic hours pre- pandemic 2,114 204 150 accessible streetcars trains buses The TTC is a City of Toronto agency that provides public transit services for Toronto that extend into 60 surrounding municipalities. The TTC’s mandate is to establish, operate and maintain the local 16,000+ battery-electric accessible employees transportation system in the city of Toronto. The TTC is the largest public transit system in Canada buses — the largest fleet in and the third-largest in North America. It is also integrated with other nearby transit systems like North America YRT in York Region, MiWay in Mississauga, and Ontario’s regional GO Transit lines. Throughout the pandemic, the TTC has kept Toronto moving by serving hundreds of thousands of people a day, including those working in essential services. Did you know… Our vision To be a transit system that makes Toronto proud. On September 1, 2021, the TTC will celebrate its 100th anniversary. Our mission Stay tuned for information on how To provide a reliable, efficient and integrated bus, streetcar and subway network that draws its high we will be celebrating and how you standards of customer care from our rich traditions of safety, service and courtesy. can be involved. 2 July 2021 Table of contents CEO’s commentary 4 Core metrics 9 Key metrics aligned with our strategic objectives. • Ridership 9 • Financial 12 • Customer experience 13 • People and diversity 22 • Safety and security 23 Hot topics 27 Top of mind metrics and initiatives with in-depth analysis. Appendix 30 Non-core metrics. Metrics with significant changes in performance will be reported in Hot topic metrics. 3 July 2021 CEO’s commentary 1 At the end of June, the Province moved While we’ve continued to carry hundreds is scheduled to begin at about 10:45 into Step 2 of its Reopening Plan. This is of thousands of daily riders safely to p.m. More details will be provided on the exciting news for all of us as we hope to their destinations, many of our regular centre’s website at adbcc.org. see more customers return to the TTC. customers haven’t seen us for a year or longer. So we’re getting ready for their Honouring Emancipation Day reminds As I’ve said before, getting as many return. And part of that means launching us of how important it is to combat anti- people vaccinated with first and second a new campaign reminding customers, Black racism and to eliminate shots as soon as possible is an in a very overt way, about all the safety discrimination in all its forms in our important piece of putting this pandemic measures we’ve implemented since communities and our workplaces. The behind us. We’ve been very pleased to they’ve been away. Some TTC has zero-tolerance for any kind of be a part of the City’s vaccination enhancements are big and some are racism against, or committed by, any efforts. small. But they all add up to putting employee or customer using our customers’ minds at ease, so they can services. In support of the Toronto Vaccine Day rest assured and ride safe. Stay tuned. drive, on Sunday, June 27, the TTC In past years, the symbolic midnight provided free transit to anyone taking Diversity and Culture Group subway ride would have thousands of the TTC to and from clinics anywhere participants commemorating the role of across Toronto. Mayor John Tory made Honouring Emancipation Day the Underground Railroad in Canadian the announcement at a COVID-19 The TTC will be supporting A Different history with songs, poetry readings and briefing on June 23. Booklist Cultural Centre on its annual drum playing. underground freedom train ride to Riders simply showed proof of their celebrate Emancipation Day on August appointment or let Operators or Station 1. Similar to last year, this event will be Collectors know about their appointment live-streamed on YouTube, and I’m to board a transit vehicle or enter a proud to be speaking on behalf our station free of charge. Close to 4,000 workforce to acknowledge this important customers used the TTC to get their moment in our country’s history. The vaccination. Virtual Emancipation Day Freedom Ride 4 July 2021 CEO’s commentary 1 Strategy and Customer Experience Group century and will also provide information about and ensure our service reflects their needs. upcoming activities. Please stay tuned for more TTC’s 100th anniversary – Archives exhibit information as we get closer to the event. Anyone unable to complete the survey online can To help commemorate the TTC’s 100th call 416-644-1152 to request a printed copy, a anniversary, the TTC collaborated with Toronto Annual Service Plan Consultation copy in an accessible format, or a copy with a communication support. Archives on a special photo exhibit now appearing The TTC is currently seeking feedback from in 12 subway stations. customers to help develop our 2022 Annual Service Plan (ASP). The exhibit is called, The TTC: 100 Years of Moving Toronto. It’s a collection of newly digitized A customer survey will be available on the TTC photographs highlighting the TTC’s journey over website until July 16, which is asking people to the past century. A virtual exhibit is also posted on provide feedback on proposed surface routes that the Archives website. will connect to the upcoming Line 5 Eglinton, as well as their thoughts around service initiatives to The photo collections are featured at the following support ridership recovery. Along with the online stations until 2022: Bay, Don Mills, Dupont, Finch, survey, the TTC is also holding virtual stakeholder Kennedy, Kipling, Main Street, Spadina, St Clair consultations and recruiting Youth Ambassadors to West, Queen, Union and Vaughan Metropolitan assist with gathering feedback from under- Centre. represented communities. On September 1, 2021, the TTC officially marks When we developed our 5-Year Service Plan & 100 years in service. The TTC plans on 10-Year Outlook in 2019, we committed to annual celebrating this milestone with a number of events consultations with the public and stakeholders that throughout the year. To kick things off in would inform the development of detailed Annual September, we’ll be launching a new website that Service Plans. This process allows us to includes images and highlights from the past understand our customers’ concerns and priorities, 5 July 2021 CEO’s commentary 1 Update on Waterfront East Transit Expansion The TTC continues to work with partners at the City of Toronto and Waterfront Toronto to advance the design of new Waterfront East streetcar facilities, including preliminary engineering and design, cost estimates, and a Transit Project Assessment Process report to update previous environmental assessment approvals. The phase one study scope now extends from Cherry Street and Distillery Loop to Cherry Street and Polson Street (as shown in the graphic on the right).
Recommended publications
  • Exhibition Place Master Plan – Phase 1 Proposals Report

    Exhibition Place Master Plan – Phase 1 Proposals Report

    Acknowledgments The site of Exhibition Place has had a long tradition as a gathering place. Given its location on the water, these lands would have attracted Indigenous populations before recorded history. We acknowledge that the land occupied by Exhibition Place is the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, Inuit and Metis peoples. We also acknowledge that Toronto is covered by Treaty 13 with the Mississaugas of the Credit, and the Williams Treaties signed with multiple Mississaugas and Chippewa bands. Figure 1. Moccasin Identifier engraving at Toronto Trillium Park The study team would like to thank City Planning Division Study Team Exhibition Place Lynda Macdonald, Director Don Boyle, Chief Executive Officer Nasim Adab Gilles Bouchard Tamara Anson-Cartwright Catherine de Nobriga Juliana Azem Ribeiro de Almeida Mark Goss Bryan Bowen Hardat Persaud David Brutto Tony Porter Brent Fairbairn Laura Purdy Christian Giles Debbie Sanderson Kevin Lee Kelvin Seow Liz McFarland Svetlana Lavrentieva Board of Governors Melanie Melnyk Tenants, Clients and Operators Dan Nicholson James Parakh David Stonehouse Brad Sunderland Nigel Tahair Alison Torrie-Lapaire 4 - PHASE 1 PROPOSALS REPORT FOR EXHIBITION PLACE Local Advisory Committee Technical Advisory Committee Bathurst Quay Neighbourhood Association Michelle Berquist - Transportation Planning The Bentway Swinzle Chauhan – Transportation Services
  • Improving Transit Service Options to Major Music Festivals

    Improving Transit Service Options to Major Music Festivals

    Attachment 1 For Action Improving Transit Service to Major Music Festivals Date: May 8, 2018 To: TTC Board From: Chief Operating Officer Summary The purpose of this report is to respond to the Board’s request to report on how the TTC plans and co-ordinates service to special events, including major music festivals. Recommendations It is recommended that the Board: 1. Receive the report for information; and 2. Direct staff to forward this report to Councillor Mike Layton, City of Toronto Transportation Services, Toronto Music Advisory Council, Exhibition Place, Ontario Place and Metrolinx for information. Financial Summary This report has no financial impact. The Chief Financial Officer has reviewed this report and agrees with the financial impact information. Equity/Accessibility Matters The TTC has made significant progress in providing barrier-free, accessible transit services for all customers. Presently, all TTC bus services are operated using accessible, low-floor buses. New low-floor streetcars are currently being deployed and all routes will have accessible streetcars by 2019. All subway stations will be accessible by 2025. By providing public transit services to special events the TTC encourages and supports more spontaneous trip-making, which is an important part of making the conventional system attractive to potential new customers, such as Wheel-Trans registrants who are taking advantage of the TTC’s Family of Services, and to all travellers in Toronto. This Improving Transit Service to Major Music Festivals Page 1 of 5 supports the Accessibility for Ontarians with Disabilities Act (AODA) objectives of more- spontaneous travel options for customers with disabilities, and the City’s Poverty Reduction Strategy of making transit more accessible and attractive to everyone.
  • Recent Achievements - (June 2013 to September 2013)

    Recent Achievements - (June 2013 to September 2013)

    To: Metrolinx Board of Directors From: Robert Hollis Managing Director & Executive Vice President PRESTO Date: September 10th, 2013 Re: PRESTO Quarterly Report Recent Achievements - (June 2013 to September 2013) • Through the summer months, transit riders continued to embrace PRESTO and, as of August 26th, 2013, the system had reached more than 750,000 activated cards in circulation. On average, we’re welcoming 35,000 new PRESTO customers each month in the GTHA. o 75% of GO Transit riders are using PRESTO, making up the largest portion of the PRESTO customer base. • Ottawa’s OC Transpo continues its public deployment of PRESTO, with an average of more than 1,000 cards being distributed daily and over 167,000 total customers currently tapping on to an easier commute. The roll out program will run through October 2013, as 200,000 total cards will have been distributed to customers and the OC Transpo rollout will officially be complete. st o OC Transpo began offering a reduced rate fare on PRESTO as of July 1 . This reduced price is an incentive for customers to convert to PRESTO. th o As of Aug 15 , OC Transpo began charging the full $6 issuance fee for PRESTO cards. • PRESTO has also completed and launched The PRESTO Panel, a versatile and dynamic online market research tool. PRESTO began recruitment in August 2013, with a test group of registered customers who completed the 2012 Customer Satisfaction Survey. 130 Adelaide Street West, Suite 1500 130, rue Adelaide ouest, bureau 1500 Toronto, Ontario, Canada M5H 3P5 Toronto, Ontario, Canada M5H 3P5 o The PRESTO Panel provides customer feedback that can be used to generate a wealth of insights into the system, and drive improvements in a variety of areas.
  • Attachment 4 – Assessment of Ontario Line

    Attachment 4 – Assessment of Ontario Line

    EX9.1 Attachment 4 – Assessment of Ontario Line As directed by City Council in April 2019, City and TTC staff have assessed the Province’s proposed Ontario Line. The details of this assessment are provided in this attachment. 1. Project Summary 1.1. Project Description The Ontario Line was included as part of the 2019 Ontario Budget1 as a transit project that will cover similar study areas as the Relief Line South and North, as well as a western extension. The proposed project is a 15.5-kilometre higher-order transit line with 15 stations, connecting from Exhibition GO station to Line 5 at Don Mills Road and Eglinton Avenue East, near the Science Centre station, as shown in Figure 1. Figure 1. Ontario Line Proposal (source: Metrolinx IBC) Since April 2019, technical working groups comprising staff from the City, TTC, Metrolinx, Infrastructure Ontario and the Ministry of Transportation met regularly to understand alignment and station location options being considered for the Ontario 1 http://budget.ontario.ca/2019/contents.html Attachment 4 - Assessment of Ontario Line Page 1 of 20 Line. Discussions also considered fleet requirements, infrastructure design criteria, and travel demand modelling. Metrolinx prepared an Initial Business Case (IBC) that was publicly posted on July 25, 2019.2 The IBC compared the Ontario Line and Relief Line South projects against a Business As Usual scenario. The general findings by Metrolinx were that "both Relief Line South and Ontario Line offer significant improvements compared to a Business As Usual scenario, generating $3.4 billion and $7.4 billion worth of economic benefits, respectively.
  • Construction Notice

    Construction Notice

    Construction Notice August 19, 2019 Streetcar Track, Overhead Wire Renewal and Intersection Improvements Queen Street East , Kingston Road and Eastern Avenue And TTC Woodbine Loop Contract: 19ECS-TI-03SP Expected Start Date: September 3, 2019 Expected End Date: late-December 2019 *Content/dates subject to change. The City of Toronto and the Toronto Transit Commission will replace the streetcar tracks and the streetcar overhead infrastructure at the intersection of Queen Street East, Eastern Avenue, Kingston Road, and in the TTC Woodbine Loop. In order to complete this work effectively, the intersection will be completely closed to all vehicles from Saturday, September 7 to early November, 2019. The project involves the following work to bring the track infrastructure and City's road to a state of good repair and is part of the Council-approved Capital Works Program: • removing and replacing the entire TTC streetcar overhead wire infrastructure and track in the intersection • reconstructing the existing eastbound streetcar platform on the west side of the intersection, • reconstructing the existing roadway median on the east side of the intersection, • road resurfacing and sidewalk improvements MAP OF HARD CLOSURE POINTS FOR SAFE WORK AREA Page 1 of 4 WORK DETAILS Phase and Dates Work Traffic Restrictions * subject to change September 3 to Nightly streetcar Lane restrictions throughout the work zones during this September 7 overhead removal overnight work. Rail panels may be parked in track work by TTC crews. lanes on Queen Street and on Kingston Road resulting in reduced traffic lanes. Nightly rail panel • Queen Street East will be closed to through traffic delivery and between Coxwell and Woodbine, local access is preliminary rail available up to the hard closure welding work.
  • Appendix C3. Public Engagement Record: December 2019

    Appendix C3. Public Engagement Record: December 2019

    Appendix C3 Public Engagement Record: December 10, 2019 to September 16, 2020 Public Engagement Record: December 10, 2019 to September 16, 2020 • Website Screenshots Public Engagement Record: December 10, 2019 to September 16, 2020 • Ask-A-Question Submissions Ask A Question – January 23 to September 16, 2020 Comment title Comment body Response Future Is the western terminus of the line to be built so that it would be able to be We are currently advancing plans for the line between Exhibition/Ontario expansion extended north west at a later date? Thank you Place and the Ontario Science Centre. However, these plans don’t preclude future expansions that may be presented to improve access and meet demand. Thorncliffe Park Where is the station in relation to Overlea Blvd Teams are analyzing the 15 stations identified in the Initial Business Case to Station determine whether or not they should be built, looking at factors like the potential number of users, ease of construction, and cost, to name a few. Findings will be presented in the Preliminary Design Business Case, which we are aiming to complete by summer 2020.By using the GO corridor and building bridges across the Don River instead of tunneling underneath it, a route that is approximately twice the length of the Relief Line South can be built at a similar cost. Also, using the GO corridor will allow people to more easily connect between GO and TTC services that will both be accessible by street level, saving time compared to connections that would lead people into deep underground stations.
  • Transit Notice April 18, 2018

    Transit Notice April 18, 2018

    Transit Notice April 18, 2018 Harbourfront streetcar tunnel General maintenance Date: April 21 to April 23, 2018 Content/timeline accurate at time of printing Work description and purpose During the April 21 weekend, TTC staff will be working inside the Harbourfront streetcar tunnel to conduct rail and overhead inspections/maintenance and cleaning debris/sand along the tracks. TTC crews will be working at the Spadina/Queens Quay Loop to upgrade cables in the substation. City crews will be working in the streetcar right of way on Queens Quay to inspect underground hydro vaults. The City is also planning maintenance work on the Gardiner Expressway. Transit service changes (from 2 a.m. April 21 to 5 a.m. April 23) Temporary changes will be made to the 510/310 Spadina and 509 Harbourfront streetcar services and replacement buses will be employed to accommodate these work activities. 509 Harbourfront Replacement buses will operate over entire 509 Harbourfront route. 510/310 Spadina Streetcar 510/310 Streetcars will operate on Spadina Avenue from Spadina Station (at Bloor) to the Charlotte Loop. Some streetcars will operate to the King / Church intersection via King Street. 510/310 Spadina Buses See map for route details or visit ttc.ca for more information. 510 Spadina bus service will operate from Charlotte Loop to Spadina Loop via Bremner Boulevard and Rees Street. 310 Spadina bus service will operate from Charlotte Loop to King/Yonge intersection via Bay Street. Work hours Work will be around-the-clock to ensure the resumption of transit service on Monday morning. Efforts will be made to keep noise level to a minimum; noise will be evident when some equipment is in full operation.
  • Bus Bridging Decision-Support Toolkit: Optimization Framework and Policy Analysis

    Bus Bridging Decision-Support Toolkit: Optimization Framework and Policy Analysis

    Bus Bridging Decision-Support Toolkit: Optimization Framework and Policy Analysis by Alaa Itani A thesis submitted in conformity with the requirements for the degree of Master of Applied Science Department of Civil and Mineral Engineering University of Toronto © Copyright by Alaa Itani 2019 Bus Bridging Decision-Support Toolkit: Optimization Framework and Policy Analysis Alaa Itani Master of Applied Science Department of Civil and Mineral Engineering University of Toronto 2019 Abstract Bus Bridging is the strategy most commonly applied in responding to rail service interruptions in North America and Europe. In determining the required number of buses and source routes, most transit agencies rely on ad-hoc approaches based on operational experience and constraints, which can lead to extensive delays and queue build-ups at affected stations. This thesis developed an optimization model, to determine the optimal number of shuttle buses and route allocation which minimize the overall subway and bus riders delay. The generated optimal solutions are sensitive to bus bay capacity constraints along the shuttle service corridor. The optimization model is integrated with a previously developed simulation tool that tracks the evolution of system queues and delays throughout the bus bridging process. A set of bus bridging policy guidelines were developed based on further analysis of the optimization model outputs using a Classification and Regression Tree (CART) model. ii Acknowledgments First, I would like to thank my parents and for their continuous support and trust in my abilities. Although they were thousands of miles away, they were always supportive, I couldn’t have made it here without their presence.
  • 376 Bathurst Street 2,500 - 4,724 SF MOVE-IN READY SUBLEASE

    376 Bathurst Street 2,500 - 4,724 SF MOVE-IN READY SUBLEASE

    376 Bathurst Street 2,500 - 4,724 SF MOVE-IN READY SUBLEASE ANDREW BOYD JORDAN MORRISON OWEN LECKY Sales Representative, Principal Sales Representative Sales Representative 416.673.4052 416.673.4061 647.252.4166 [email protected] [email protected] [email protected] Partnership. Performance. avisonyoung.ca Highlights • Character-filled space with open concept setting and backyard patio • Kitchenette and common room consisting of ping pong table, flat screen TV and additional work area as seen shaded in yellow • Well serviced by public transit, situated on the 505 and 511 Streetcar line Details Floor Plan OPPORTUNITY Suite 201 RENTAL RATE Option 1: 4,724 sf Contact Listing Agent Option 2: 2,500 sf* (*as outlined in red) AVAILABILITY SUBLEASE TERM Immediate August 31, 2021 E. & O.E.: The information contained herein was obtained from sources which we deem reliable and, while thought to be correct, is not guaranteed by Avison Young Commercial Real Estate (Ontario) Inc., Brokerage Transit/Amenities Map 506 College Line 510 Spadina Line 376 BATHURST STREET 505 Dundas Line Vila Verde Churrasqueira 501 Queen Line 504 King Line 511 Bathurst Line Union Station E. & O.E.: The information contained herein was obtained from sources which we deem reliable and, while thought to be correct, is not guaranteed by Avison Young Commercial Real Estate (Ontario) Inc., Brokerage ANDREW BOYD JORDAN MORRISON OWEN LECKY Sales Representative, Principal Sales Representative Sales Representative 416.673.4052 416.673.4061 647.252.4166 [email protected] [email protected] [email protected] Partnership. Performance. E. & O.E.: The information contained herein was obtained from sources which we deem reliable and, while thought to be correct, is not guaranteed by Avison Young Commercial Real Estate (Ontario) Inc., Brokerage avisonyoung.ca.
  • Service Improvements for 2002

    Service Improvements for 2002

    SERVICE IMPROVEMENTS FOR 2002 Subway Streetcars Buses RT October 2001 Service Improvements for 2002 - 2 - Table of contents Table of contents Summary................................................................................................................................................................4 Recommendations ..............................................................................................................................................5 1. Planning transit service ...............................................................................................................................6 2. Recommended new and revised services for the Sheppard Subway .......................................10 Sheppard Subway.................................................................................................................................................................................10 11 BAYVIEW – Service to Bayview Station...........................................................................................................................................10 25 DON MILLS – Service to Don Mills Station ....................................................................................................................................11 Don Mills/Scarborough Centre – New limited-stop rocket route ....................................................................................................11 Finch East – Service to Don Mills Station...........................................................................................................................................11
  • Toronto-Ontario Transit Update

    Toronto-Ontario Transit Update

    EX9.1 Attachment 3 STATUS OF PRELIMINARY TECHNICAL QUESTIONS Background In April 2019, City Council considered a supplementary report from the City Manager on Toronto's Transit Expansion Program- Update and Next Steps (EX4.1d). This report included an attachment which contained a series of preliminary technical questions for the Province related to the four transit projects identified in the 2019 Ontario Budget, released in April. Throughout Q2 and Q3 2019, City and TTC staff have met with Provincial staff for the purposes of carrying out the technical assessment of the Province’s transit proposal as directed by Council. Through this process, City and TTC staff have received information and insight that informs the responses below, and is reflective of the various stages of design of the Province's priority projects. In some instances, further work and due diligence will be required as planning and design development progresses. Further information on the projects as well as more detailed technical information on the staff assessment can be found Attachment 4- Assessment of Ontario Line and Attachment 5- Assessment of Line 2 East Extension. # Question and Status of Current Answer Transit Planning and Design 1 At what stage in the project lifecycle is each project, relative to either the City/TTC project lifecycle map (in EX4.1) or the Metrolinx Benefits Management Framework? Based on the information provided by the Province through the Ontario-Toronto Transit Expansion Technical Working Group, the City and TTC have assessed that the projects
  • King Street Pilot Monitoring and Evaluation

    King Street Pilot Monitoring and Evaluation

    STAFF REPORT ACTION REQUIRED King Street Transit Pilot: Monitoring and Evaluation Date: October 16, 2017 To: TTC Board From: Chief Executive Officer Summary The purpose of this report is to inform the TTC Board of the benchmarks of success for the King Street Transit Pilot, as directed at the June 15, 2017 TTC Board meeting. The King Street Transit Pilot will improve priority for transit vehicles along the King Street corridor, between Bathurst Street and Jarvis Street. At its June 15, 2017 meeting, the TTC Board approved support for the proposed King Street Transit Pilot, and City Council approved the implementation of the pilot at its July 6, 2017 Council meeting. The target implementation date for the pilot is November 2017. The TTC has worked with partner divisions at the City to develop performance metrics and an overall monitoring program for the King Street Transit Pilot. The program will provide a means for responding to operational issues during the pilot, and provide a method for evaluating the overall success of the pilot. The success of the King Street Transit Pilot Project will be defined by improvements to transit performance informed primarily by three metrics: reliability, ridership and travel times. Transit performance represents one important element of the overall pilot. As part of the broader evaluation and monitoring program, information will be collected on a wide range of other criteria such as vehicles (including volumes, travel times, intersection delay), changes in active transportation, impacts on safety for all modes, curbside space utilization (including deliveries), taxi operations, changes in both on-street and off-street parking activity, changes in economic activity and local business operations, compliance and enforcement, air quality and greenhouse gas emissions, use of the public realm, and public opinion.