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SEMINAR Practicing with Professionalism Program Materials FACULTY Kendra L. Berardi, Esq. Heather L. LaVigne, Esq. Robinson + Cole LLP, Boston Board of Bar Overseers, Commonwealth of Massachusetts Alissa Brill, Esq. Susan Letterman White, J.D., M.S. Volunteer Lawyers Project of the Boston Bar Massachusetts Law Office Management Assistance Association (VLP), Boston Program (LOMAP), Boston Scott D. Burke, Esq. Patricia A. Levesh, Esq. Morrison Mahoney LLP, Boston Greater Boston Legal Services, Boston Gabriel Cheong, Esq. Jack Marshall, Esq. Infinity Law Group LLC, Quincy ProEthics, Ltd., Alexandria, VA Hon. Dennis J. Curran Donna Jalbert Patalano, Esq. Superior Court, Commonwealth of Massachusetts Suffolk District Attorney's Office, Commonwealth of Massachusetts Manmeet K. Desai, Esq. Charles River Associates, Boston Kathryn D. Stone, Esq. Prince Lobel Tye LLP, Boston Dr. Jeffrey Fortgang, Ph.D. Lawyers Concerned for Lawyers, Inc., Boston Sara Ann K. Supple, Esq. Chicago and Commonwealth Title Insurance Companies Steven E. Gurdin, Esq. Fitch Law Partners LLP, Boston Jessica P. Thrall, Esq. Federal Public Defender Office, Boston Melissa Langa, Esq. Bove & Langa, PC, Boston Peter Wittenborg, Esq. Real Estate Bar Association for Massachusetts, Boston © 2017 by Massachusetts Continuing Legal Education, Inc. All rights reserved. Published 2017. Permission is here- by granted for the copying of pages or portions of pages within this book by or under the direction of attorneys for use in the practice of law. No other use is permitted without prior written consent of Massachusetts Continuing Le- gal Education, Inc. 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Bingham, Cochair Amy C. Mariani Executive Director Tyler E. Chapman Susan A. Huettner, Cochair President John M. Reilly J, Michael Conley Peter M. Barlow Richard C. Van Nostrand Kathryn Anbinder Marc D. Bello Founding Director First Vice President Covarrubias Charlene Caldeira Richard S. Milstein Brendan T. St. Amant Thomas R. Donahue Alfred P. Farese III Director of Philanthropy Second Vice President Cornelius J. Moynihan, Jr. Hon. Linda S. Fidnick & Special Projects Eric P. Hayes Jonathan Sablone John A. Fiske Sal Ricciardone Treasurer James A. Swartz Stephen D. Fried Director of Programs Michael P. Sams Sara E. Worley Patrick M. Hart Danielle L. Simmons Secretary Roseanne P. Klovee Criminal Law Director of Publications Christa A. Arcos Linda A. Ouellette Cathleen L. Bennett, Cochair Maryanne G. Jensen Gabriel Cheong Theresa B. Ramos David A. Deakin, Cochair Mark T. Smith Hon. Robert J. Cordy (Ret.) Jeremy C. Bucci Director of Information Kara M. DelTufo Donald G. Tye & Educational Technology Jeffrey R. Chapdelaine Margaret D. Xifaras Katherine A. Hesse Shira M. Diner Lawrence R. Rungren Jonathan Mannina Keith T. Higgins Legal Services Staff Attorneys Sa´adiya Masoud Pamela L. Hunt Jacquelynne J. Bowman John M. Lawlor Martha A. Mazzone Michael S. Hussey Sheila A. Hubbard Alexis J. LeBlanc David E. Meier William J. Melkonian Georgia D. Katsoulomitis John J. Pregmon Peter M. Moldave Elizabeth A. Mooney Jonathan Mannina Tracy Walts Mary Ann Neary Paul R. Rudof Paralegal Curriculum Kevin K. Nolan Business Manager Larry R. Tipton Shawna J. Hansen, Cochair Kendi E. Ozmon Mark Woodbury Wendy Wolf Catherine A. Thornton, C. Max Perlman Cochair Customer Service & Facilities John P. Ryan Employment Law Nancy A. Cominoli Manager Mary H. Schmidt Robert M. Shea, Chair Kenneth Dunn Pamela G. Chapin Jennifer A. Yelen Laurence J. Donoghue Geraldine A. Fasnacht Judith B. Ercolini Marketing Manager Philip J. Gordon Dottie Nyen-Cassidy Michael Baranofsky Curriculum Advisory Tamsin R. Kaplan Lynne Marie Reveliotis Production Manager Lisa R. Witham Committees Deborah G. Kohl Annette J. Turcotte Robert S. Mantell Real Estate and Sheila P. Baker Business and Ellen J. Messing Environmental Law Commercial Law Justin Calderon Jody L. Newman Martin R. Healy, Cochair Stephan Clarke Michael L. Blau Stephen B. Reed Gregor I. McGregor, Cochair Peter I. Dunn Ry Ferguson Patricia A. Washienko Donald L. Anglehart Donald Ferland Karl P. Fryzel Bruce H. Bagdasarian William F. Griffin, Jr. Estate Planning and Vanessa Formato Paula M. Devereaux James E. Fuller, Jr. Theodore D. Lustig Administration Catherine F. Downing Peter M. Moldave Jon E. Steffensen, Chair Neil Johnson Pamela D. Harvey Christopher Kimball Timothy M. Murphy Mark D. Balk Brian C. Levey John M. Mutkoski Marc J. Bloostein Roman Kordonsky Walter R. McCabe III Marceza Kotoni William D. Norman Richard P. Breed III Kathleen M. Mitchell David A. Parke Christopher T. Carlson Raymond Manigault Daniel J. Ossoff Julia Manzella Kathleen King Parker A. Silvana Giner Michael M. Robinson Peter M. Rosenblum Colin M. Korzec Jessie Marshall Susan M. Walsh Benjamin Monopoli Adam J. Ruttenberg Melissa Langa Peter Wittenborg George W. Tetler III Lisa A.H. McChesney Keith Morse Joshua S. Miller Kristof Nelson Cornelius J. Murray III Kevin J. Nihill Lisa M. Rico Elizabeth Phillips Jay D. Rosenbaum Sebastian Sansone John F. Shoro Brenda Seeley Craig A. Standish Andrew Stocker Kurt Russell Steinkrauss Beatriz Valdes Anne Marie Towle iv About the Faculty KENDRA L. BERARDI is an associate with the real estate litigation and title insurance practice group at Robinson & Cole LLP in Boston. She focuses her practice on real estate litigation, zon- ing appeals, representation of title insurance companies and their insureds, and condominiums. Prior to joining Robinson & Cole, Ms. Berardi served as a law clerk for Chief Justice Karyn Scheier of the Massachusetts Land Court. Ms. Berardi is currently a member of the Boston Bar Association, the cochair of the ABA young lawyers subcommittee of the real estate litigation committee, the cochair of the young lawyers committee of the Massachusetts Real Estate Bar Association (REBA), and a member of the REBA board of directors. Ms. Berardi is a graduate of Butler University and a cum laude graduate of Western New England University School of Law. ALISSA