STUDENT HANDBOOK 2019–2020

Throughout the year, there may be changes to the information contained in the Student Handbook. The Student Handbook is available on the University website: www.newhaven.edu/studenthandbook

Produced by the Office of Marketing & Communications 175373-0619 2 UNIVERSITY OF NEW HAVEN — CAMPUS

UNIVERSITY OF NEW HAVEN — FOLLOW UNIVERSITY OF NEW HAVEN TUSCANY CAMPUS TUSCANY CAMPUS ON: Piazza San Francesco 8 Facebook.com/UNewHavenPrato 59100 Tel: +39 0574 604 508 Twitter.com/UNewHavenPrato From the U.S.: 011 39 0574 604 508 Emergency tel: +39 338 9466 785 Instagram.com/UNewHavenPrato

TUSCANY CAMPUS HOURS Monday – Thursday: 8:30 a.m. – 7 p.m. Friday: 9 a.m. – 1 p.m. Closed on Saturday and Sunday

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 3 WELCOME

BENVENUTI IN ITALIA! You’re about to embark upon one of the most exciting adventures of your university career, and certainly one of the most transformational moments of your life. Study abroad is a rare opportunity for personal and professional development, and I admire all of you for seizing this chance to explore and grow.

Many new challenges lie ahead, and our role in Prato is to guide and help you throughout the experience. For this reason, we created this handbook to provide you with plenty of information about the program, life in Prato, and the many exciting opportunities you have while you are here. Keep it with you, and use it as a reference tool during the weeks ahead.

As a final note, if there’s anything you can’t find in here, come and see us! We’re happy to hear any suggestions you may have to add to the handbook — and future students in Prato will appreciate your contribution as well.

Sincerely,

Dr. Kevin Murphy Campus Dean, Tuscany Campus

TABLE OF CONTENTS

University of New Haven Tuscany Staff 4 In and Around Prato 21 San Francesco 7 (Firenze) 31 Lyme Studio 10 Keeping in Touch 35 The University of New Haven and Money Matters 37 the City of Prato 11 Safety Abroad 39 Academics 12 Health 43 Housing 14 Meal Plan 19

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 4 STAFF — TUSCANY CAMPUS, PRATO, ITALY

Dr. Kevin Murphy Valentina Seffer Campus Dean Assistant Dean [email protected] [email protected]

A native of Liverpool and a resident of Valentina Seffer grew up in the south Prato since 1995, Kevin Murphy has been of Italy in , Sicily. Dean of the University of New Haven’s She holds a B.A. in Foreign Languages Tuscany Campus in Prato since its found- and Teaching of Italian as a Second ing in 2012. He brings over 20 years of Language from the University of Palermo and an M.A. in experience in international education as an instructor and direc- Linguistics and International Communication (concentration: tor. He has taught courses and seminars in Italian Art History at teaching Italian for foreigners) from the Foreigners University many universities in the United States (such as Syracuse, Florida of Siena. Valentina completed her Ph.D. in Italian Studies at State, Gonzaga, Kent State), and for many years was Director of the University of Sydney. She also holds the DITALS Certificate, the Art History department at the British Institute of Florence. Level 2, for the teaching of Italian at all levels, issued by the Before taking up his position in Prato, Kevin was Academic University of Siena, as well as the CELTA certificate to teach Dean and Campus Director of the CEA Global Education Pro- English as a foreign and second language, issued by the Univer- grams in and Florence (his collaboration with the Univer- sity of Cambridge. sity of New Haven began at CEA, as New Haven is the University of Record for all of CEA’s study abroad programs worldwide). Throughout her years of work and study, Valentina has acquired valuable experience in the areas of academic research, language Kevin is active in the field of international education, and has teaching, administration, and organization of events working in presented sessions and workshops at conferences in Europe different academic environments, both in Italy and in Australia. and the U.S., focused particularly on aspects of intercultural competence, experiential learning, and the relationship between As Assistant Dean, Valentina supports the Dean in all aspects international study and careers. He is a member of the National of the program, particularly academics and works closely with Society for Experiential Education, from which he received his faculty in supporting and following up with students who may Experiential Education Academy Certificate of Completion be at risk (as identified by instructors). Valentina also teaches in 2012. He was formerly Chair of SAFSA (Study Abroad and the First Year Experience program (FYE) for first-year students Foreign Students Advisers), a professional section of the EAIE aimed at helping them to adjust to a new academic and learning (European Association for International Education). He has also environment and offers tutoring classes. chaired and presented panels at the annual Conference of the Forum on Education Abroad. In her spare time, Valentina likes to travel to spend time with friends and family scattered around Italy and Europe. In 1997, he earned his Ph.D. at the Courtauld Institute of Art She also likes to learn foreign languages and keeps saying she at the University of London, U.K., and has published on Italian will, eventually, start learning piano. art and patronage. Kevin also teaches the course ‘Art & Science in Renaissance Italy’ at the Tuscany Campus. In his free time, Kevin enjoys traveling, reading, football, and golf.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 5 STAFF — TUSCANY CAMPUS, PRATO, ITALY

Lauren Pugh Silvia Risaliti Student Affairs Coordinator Student Affairs Coordinator [email protected] [email protected]

Lauren Pugh was born in Lynchburg, From Prato, Silvia graduated cum Virginia and spent her middle and high laude (with honor) in modern languages school years in Wisconsin. During her from the with undergraduate, she spent a year studying a specialization in British literature and in , Italy, where she fell in love the Grand Tour. After many years of with the Italian language and culture. working in the family textile agency as export manager, in 2002 she became a professional tour guide for the Provinces of Prato After graduating in 2008 with a degree in Italian Studies and and Florence. In the same year, she began organizing educa- a minor in Learning Abroad, Lauren returned to Italy as the tional conferences and historical tours for the Monash Univer- Resident Assistant for an American university program in Sesto sity center in Prato. Fiorentino. Since 2011, Lauren has called the town of Prato her home. Before joining the University of New Haven Tus- She is an active translator and research assistant for writers and cany Campus team, she taught English at two local Italian high scholars. Since 2012, she has also been active in the creation schools, and worked in at an international university in nearby and development of the Tuscany Campus. Her responsibilities Florence as a Student Life Advisor. Lauren is currently finishing include faculty and student housing, excursions and activities, her Master’s degree through the University of Florence in Com- as well as programming and on-site teaching for special group parative European and American Languages and Literatures. visits to Prato. She loves the sea, traveling, reading, walking, food, and wine. As Student Affairs Coordinator at the University of New Haven in Prato, Lauren is in charge of organizing student activities, volunteer opportunities, and excursions, managing communi- Stefano Giusti cations with students, and overseeing the school’s social media Emergency Phone presence. Having walked in their shoes, Lauren understands [email protected] what it is like to be an American transplant in Italy, and enjoys Stefano Giusti was born and raised in sharing her insight into the local culture and territory with Prato. He decided to move to the U.S. fellow study abroad students. some years ago, where he became fluent Lauren enjoys traveling, reading, and taking her dogs for walks in English. He spent nine years in Prov- along the Bisenzio river. She is big sci-fi fan and one of her idence, Rhode Island, working in home favorite local events is the annual Lucca Comics festival. improvement, before returning to Italy with his family. He spent his immediate years after coming back to Prato repairing guitars, a lifelong passion. He joined the University of New Haven Tuscany team in 2013, where his primary role is to respond to calls made to the Emergency Phone by all students, during all times when the campus offices are closed, at nights and on weekends.

He enjoys his job and takes it very seriously, as he understands how important it is for students far from home to be able to call someone when they unexpectedly need help.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 6 STAFF — TUSCANY CAMPUS, PRATO, ITALY

Vania Ruzzi Lara Pugi Residential Life Coordinator Program Coordinator [email protected] [email protected]

Vania Ruzzi was born and raised in Lara Pugi was born in Florence, spent Pistoia, a small city 15 minutes away her childhood in the area, and from Prato. She received her High now lives in Prato. School Diploma in Psychology and During her time at the University of Pedagogy, then she attended the Univer- Florence, Lara worked in the marketing sity of Florence to study English, Portuguese, and Spanish and office of a clothing designer and manufacturer. After completing literature. She spent six months in San Francisco, California, her degree in Media and Journalism, she continued to work in tutoring children. She has also spent a lot of time in Scotland, the communication and marketing fields, gaining experience in as well as visited the home campus international firms that ranged from the pharmaceutical indus- As Residential Life Coordinator, Vania manages all aspects try to the nonprofit sector. regarding the students’ Residential Life: housing, rooming, Lara has worked at the Tuscany Campus since its founding in coordination and supervising of Ras, maintenance, health and 2012. As Program Coordinator, her responsibilities include safety, dorm meetings, and more. She handles any issue or overseeing the meal plan, the local immigration process, local concern regarding student conduct with the campus residences. press and media relations, and assisting staff and students with Vania is also available to the students for any sort of problem classroom facilities and resources. As a resident of Prato, she’s that may arise during their stay in the residence while abroad, also an excellent resource for any information you may need on from roommate disagreements to dealing with culture shock local shops, restaurants, and services. and missing home. Finally, she also coordinates the VIP Teach- ing Program. Lara has traveled throughout Europe as well as visited the United States. In her spare time, she enjoys playing tennis and hiking She has worked as a private teacher and has previously worked and is especially interested in cinema, music, and literature. in the field of Study Abroad. Vania loves writing, music, and traveling. She likes visiting new places and finding out how Alessandro Risaliti people live in other countries. She thinks different cultures and Program Coordinator languages are two of the most fascinating things about being [email protected] human and that being different is an underestimated richness. Her favorite city in Europe is Lisbon, but she would love to go Alessandro Risaliti was born and raised back to Ireland and spend some time there. Also, living by the in Prato. After graduating from high sea makes her happy. One of her goals is to publish a good book school as a textile technician, he spent and finally see her dream come true: do the “Route 66”! a month studying at the University of San Diego, perfecting his English.

As a representative of the for which Prato is famous, Alessandro has traveled and worked in several interna- tional locations throughout Europe, as well as overseas in places such as Canada and Hong Kong. Alessandro has worked at the Tuscany Campus since 2012. He manages all campus technol- ogy, facilities development, and petty cash. He also organizes the school’s jogging club and supervises the campus hikes.

In his spare time, Alessandro enjoys jogging, hiking, riding motorcycles, scuba diving, skiing, and collecting luxury watches.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 7 SAN FRANCESCO — TUSCANY CAMPUS, PRATO, ITALY

they started building the church next door, which was finished in 1331. It was the first building in Prato built in brickwork instead of stone. The façade is divided in bichrome stripes in alberese (the white stone) and in green stone of Prato, and ends with a 15th-century triangular tympanum with a stucco frieze by Andrea Della Robbia, depicting the Stigmata of Saint Francis. The 18th-century bell tower was designed by Antonio Benini, from 1799–1801.

The cloister has several coats of arms from the 15th–19th centuries and several frescoes: a lunette with the Madonna and Child and a tabernacle with the Madonna Enthroned and saints from the early 14th century. The Chapter House (or Migliorati Chapel) was entirely frescoed around 1400 by Niccolò Gerini, with figures inspired by Giotto. The scenes include a ruined Crucifixion, the stories of Saint Matthew and stories of Saint Anthony and, on the vault, the Evangelists.

HOME OF THE UNIVERSITY OF NEW HAVEN LOCATION IN PRATO San Francesco enjoys a fantastic position in the heart of the The Tuscany Campus of the University of New Haven is located historic city center, just a few minutes’ walk from the cathedral in the historic cloister of San Francesco in the heart of the city and all of the city’s monuments, and less than 10 minutes to on one of the city’s most characteristic squares, Piazza San Fran- the train station. Student housing and dining locations are cesco. The cloister, dating from 1438–1440, overlooks a Fran- all within just 15 minutes’ walking distance from the school. ciscan church and cloister garden and was the first Renaissance architectural work in the city of Prato! A TOUR OF YOUR NEW CAMPUS At San Francesco, the Tuscany campus enjoys the use of GROUND FLOOR (PIANO TERRA) a historical building in a beautiful setting, with many rooms suited to the needs of students and faculty alike. Front Door and Entrance Hall To enter the building, please ring the doorbell ‘Scuola’ on San Francesco is one of the first Franciscan churches in the Piazza San Francesco, 8. Stand by the doorbell so that you can world and, together with its big convent, it was built on the land be identified via the video camera, and a member of the staff that was donated by the town hall of Prato to the friars just eight will buzz you in. Please make sure ALWAYS to shut the main days after the canonization of Saint Francis of Assisi, in 1228. door behind you immediately and try to avoid allowing strang- The friars immediately built a small church (part of the vaulted ers to enter the building. ceiling can still be seen in our Malaparte classroom) and the large convent behind it. Some years later, in 1281,

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 8 SAN FRANCESCO — TUSCANY CAMPUS, PRATO, ITALY

FIRST FLOOR (PRIMO PIANO) Aula Lippi On the left side of the reception hall is Aula Lippi, named after the 15th century Pratese painter . This classroom is where lectures and some events are held. In the back corner of this aula, there’s a working space/meeting room that you can use to study and/or work.

Aula Bartolini Aula Bartolini, in the back corner of the first floor, is the classroom where you will have your language classes. It’s also the perfect location to work on group projects. When class is not in session, this room can be used as a quiet study space. Aula Bartolini is named after Lorenzo Bartolini, a neoclassical sculptor who lived in the 18th and 19th centuries.

Immediately outside this aula, you’ll find the student mail- boxes — whenever any mail arrives for you we place it in your Aula Datini PC Lab mailbox, so check it regularly. You can also put something on the student message board right in front of the mailboxes. Located to the right when entering the first floor of the school, the Aula Datini PC Lab houses a multimedia classroom. When class is not in session, students are free to use the Datini com- puters for online courses or independent research.

Who was Datini? Aula Datini is named after the most famous Pratese of them all, Fran- cesco di Marco Datini (1335–1410), an Italian merchant born in Prato at the height of the Renaissance. Datini’s extraordinary career provides us with one of the great success stories of the .

A dealer in , sacred pictures, spices, and iron, he established an import/export house with branches in Pisa, , Barcelona, and Aula Malaparte Majorca. He amassed an immense fortune! He also left behind, in Outside the entrance to the first floor, up a small flight of stairs, wooden crates, the entire archive of his business — over 150,000 letters, you can find Aula Malaparte. When class is not in session, this some 500 ledgers and account books, and a mass of personal and room can be used as a quiet study space. business documents. They constitute the world’s largest collection of economic documents of their kind. Palazzo Datini is in nearby via ser Lapo Mazzei. Datini is buried in the church of San Francesco. Who was Malaparte? The Library is named after Curzio Malaparte (1898 – 1957), born Kurt Erich Suckert, an Italian journalist, dramatist, short-story writer, novelist, filmmaker, and diplomat. His chosen surname, which he used from 1925, Reception means “evil/wrong side” and is a play on Napoleon’s family name “Bona- In the reception hall, you’ll find a staff member ready to help parte” which means, in Italian, “good side.” Malaparte’s final book, Male- you with any questions you have. You can print to the student detti Toscani, his attack on middle and upper-class culture, appeared in printer in the same room. Please avoid wasting paper and print 1956. Excerpts from this famous book can be found on the walls of the sparingly. Leave any scrap paper in the special tray beside the Library, including several lines where he reflects poignantly on Prato and printer, or dispose of paper in the paper recycling bin. the character of the Pratesi. Malaparte died in 1957 and is buried in a special tomb on top of the mountain Monte Spazzavento overlooking the city of Prato.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 9 SAN FRANCESCO — TUSCANY CAMPUS, PRATO, ITALY

SECOND FLOOR (SECONDO PIANO) Offices Foyer To the left of the Foyer, you can access the offices of the University The Foyer is located at the center of the school, at the entrance of New Haven Tuscany staff. In this area, you’ll find the Campus of the second floor. In this room, you’ll have access to the com- Dean’s office, Student Affairs, Residential Life, and the Faculty mon student spaces and staff offices. And check out the jumbo Office were you can go to speak with one of your professors. You map of Prato! will also find the stairs to the third floor, which allows access to the Rooftop Terrace and the Program Coordination offices. Student Lounge Travel Corner In the Student Lounge, there are PCs available to use whenever the school is open. You will be provided with login details at the In the Student Affairs office, the Travel Corner provides you start of the semester. You can also eat a snack, drink a coffee, with all kinds of information to help you with your travel plans. and enjoy the view on the piazza while sitting in this ‘bar-styled’ Books and guides can be taken out using the honor system. Lounge! And check out the University of New Haven Tuscany There are also leaflets you can take with you that highlight the “Selfie Wall,” too! major European cities and tell you how to get there. And don’t forget to write all your tips and tricks for future study abroad Reading Room / Sala Degustazione students in the Travel Guest Book! Next to the Student Lounge, you’ll find the Reading Room / Sala Degustazione (“Tasting Room”). This multifunctional room can Faculty Office be used as a study space and a lunch place. And if you want to This is an office for all of the University of New Haven Tuscany take a cooking class during the semester, this will be the spot to professors to work and prepare for classes. If you want to speak taste your self-made, without a doubt delicious, food! to one of your professors or have to do a make-up test, you can come here. Be reminded that students aren’t allowed in Kitchen the Faculty Office without permission from a professor or Attached to the Reading Room, there’s a professional kitchen. staff member. We use this kitchen throughout the semester to host many cooking classes. Students are not allowed into the kitchen except THIRD FLOOR (TERZO PIANO) during a cooking class, and the door is alarmed at all times. Rooftop Terrace Last but definitely not least… It’s our panoramic Rooftop Terrace where you have a spectacular view of the city of Prato and its surroundings! Enjoy this fantastic terrace to study, hang out, have lunch and/or a picnic. It’s the biggest terrace in Prato’s historical city center! Of course, always keep it safe and read the Rooftop Terrace rules before entering. When on the terrace, please remember to keep your volume down as the Program Coordination office is just inside. Thank you!

Library The Library houses all of the books you need for the required readings in all of your courses, as well as chairs and tables for sitting and reading. Books can be taken out using the honor system (in the Student Affairs office), which means we simply ask you to fill out the lending booklet whenever you take out a book. Lending is restricted to 72 hours at a time to allow you to access all of the books when you need them. As the Library is a place of study, please keep all noise to a minimum.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 10 LYME STUDIO— TUSCANY CAMPUS, PRATO, ITALY

LYME STUDIO: VIA SANTA CHIARA 38 The studio in Via Santa Chiara is a dedicated space for our Lyme students. Located just a two minute walk from the main Tuscany Campus, it provides a convenient and modern envi- ronment to host lessons and provide space for students working on any given project or art piece. The large open floorplan provides an excellent workspace for students, who will have access to the building throughout the semester. The industrial floors and walls are capable of supporting mounts and hangings for various types of displays/ art pieces. The facilities also include a storage room for materials and a bathroom.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 11 THE UNIVERSITY OF NEW HAVEN AND THE CITY OF PRATO

In Italy, a is a municipality or city administration. A province (provincia) is an administrative division of inter- mediate level between a municipality (comune) and a region (regione). There are 110 provinces in Italy. The are the first-level administrative divisions of the state and are autonomous entities with powers defined in the Constitution. There are 20 regions. Each region is divided into provinces.

THUMBNAIL HISTORY OF PRATO Since the Middle Ages, the production of fabrics has always been at the center of the city’s economy, as witnessed by the fame of the merchant Francesco Datini, but in the 1800s Prato enjoyed a massive industrial development. Today, Prato is con- sidered one of Europe’s great textile centers, but it also boasts a The University of New Haven is fortunate to enjoy the friend- historical and artistic heritage with monuments and artworks ship and collaboration of the . Without the dating from the medieval period to the modern avant-garde. Province’s vision and confidence, the University of New Haven would not have been able to establish itself in Prato. New Haven PRATO TODAY is the first permanently based program of any U.S. university in Prato, and so we feel privileged to be here and to enjoy the warmth and generosity of the province, the comune, and the people of this city. Consequently, all of you are considered by them as welcome guests.

People in Prato live closely together in the city center, and they are not especially accustomed to student lifestyle or to young Americans. For these reasons, as ambassadors of the Univer- sity of New Haven and of the United States of America, your responsibility is to repay their trust with the highest standards of conduct and consideration for the traditions and civilized atmosphere of this city.

INFORMATION ABOUT THE CITY OF PRATO Prato is a city of approximately 190,000 inhabitants and is the capital of the province of the same name. In terms of popula- While Prato is a major city, it still retains the feel of a large tion, it is the second largest city of the Region of Tuscany (after town. The historical city center is especially remarkable for Florence) and the third in geographical (after the its compact scale and easy-going atmosphere. You’ll quickly cities of Rome and Florence). discover that almost everything in Prato can be reached on foot through the old streets, and that the people in Prato will be COMUNE, PROVINCIA, REGIONE curious and enthusiastic about the presence of U.S. students in Comune di Prato — Municipality of Prato their city. To help you get to know the city, part of your Orienta- tion in Prato will be a special walking tour of the city to explore Provincia di Prato — Province of Prato major points of interest and services including key stores, the post office, banks, ATMs, markets, libraries, medical clinics, Regione Toscana — Region of Tuscany churches, and museums.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 12 ACADEMICS — TUSCANY CAMPUS, PRATO, ITALY

The University of New Haven program in Prato is fundamen- THE OFFICE OF ACADEMIC SERVICES tally an academic program. The courses you take in Italy count The Office of Academic Services on the home campus works toward your GPA, whether your final grade is good or bad. with students individually or in small groups to assist them in Attendance policies operate for all courses, and examinations becoming academically successful. The mission of the Office will not be rescheduled under any circumstances. of Academic Services is to facilitate and enhance students’ CLASS SCHEDULE academic progress through the University by providing guided access to advisory sources and relevant support systems. One Classes are typically held Monday through Thursday, with of their objectives is to focus on strengthening study and time Fridays reserved for program events. management skills. Workshops to accomplish this objective are Please note that you must wait to see all of your syllabi before offered throughout the academic year on the home campus. you make any other plans (such as travel), as each instruc- More information can be found on their web page: tor reserves the right to schedule special classes and on-site www.newhaven.edu/academics/academic-support/ excursions at times not specified above. All absences potentially center-for-student-success/. damage your grade. You will receive a copy of your syllabus at While in Prato, all students can continue to benefit from this the first meeting of each course. kind of assistance. Any students who need such support should INSTRUCTORS contact the Tuscany Campus Dean as soon as possible. Some of your instructors are from the University of New Haven MAKE-UP POLICY home campus just for this semester, while others work full time Make-up examinations are a privilege extended to students at the at the University of New Haven Tuscany Campus and live in discretion of the instructor, who may grant consent for make-up Prato. All of your instructors in Prato are available outside of examinations to those students who miss an exam as a result of a class time, by appointment, to discuss your academic progress medical problem, personal emergency, or previously announced with you. absence. On the other hand, instructors may choose to adopt a ATTENDANCE “no make-up” policy. Students should refer to the instructor’s make-up policy in the course syllabus, and, if no mention is Attendance policies operate for all courses, and examinations made therein, should inquire directly of the instructor. will not be rescheduled under any circumstances. Classes are not normally held on Fridays unless a make-up class is required for If an instructor does choose to offer a make-up test, there are any reason. Please note that some excursions and activities might two options for them from which to choose: 1) to use university be held on some evenings or weekends, so please don’t make any proctors; 2) to make private arrangements to offer the examina- unchangeable plans (flights, hotels, etc.) until you have seen the tion. If a university proctor is used, the student may be obliged final full calendar of activities once you arrive in Prato. to pay a make-up exam fee for regular examinations and final examinations. If private arrangements are made, the make-up READINGS AND RESOURCES exam fee is charged at the instructor’s discretion. Readings and resources for your courses will take many forms, from actual books to online material. The school has a mod- ACCESSIBILITY RESOURCES CENTER (“ARC”) est library of books and readers, and all of you have access to Students with disabilities are encouraged to share, in confidence, the University library’s online database of resources. See the information about needed specific course accommodations. The Libraries section as well as Library in Florence for more details Accessibility Resources Center (“ARC”) at the University of New on local libraries. Haven Tuscany Campus provides comprehensive services and support that serve to promote educational equity and ensure COURSEWORK EXPECTATIONS that students are able to participate in opportunities available All undergraduate full-time and part-time students are expected at the Tuscany Campus. to spend at least two hours on academic studies outside and in Accommodations in Prato cannot be made without written addition to each hour of class time. This expectation should be documentation from the Accessibility Resources Center. All used by the student as a guide in determining how much time Accommodation Letters provided by ARC must be presented to spend on academic studies outside of class. to the professor at the beginning of every semester, or prior to its first use.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 13 ACADEMICS — TUSCANY CAMPUS, PRATO, ITALY

For questions, please email Valentina Seffer at [email protected] or visit the Accessibility Resource Center website: www.newhaven.edu/student-life/diversity-in- clusion/accessibility-resources-center/.

ACADEMIC INTEGRITY POLICY The University of New Haven is an academic community based on the principles of honesty, trust, fairness, respect, and responsibility. Academic integrity is a core University value which insures respect for the academic reputation of the Uni- versity, its students, faculty and staff, and the degrees it confers.

The University expects that all students, graduate and undergraduate, will learn in an environment where they work independently in the pursuit of knowledge, conduct themselves in an honest and ethical manner, and respect the intellectual work of others. Each member of the University community has a responsibility to be familiar with the definitions contained in, and adhere to, the Academic Integrity Policy.

The policy and procedures apply to all University of New Haven students, whether they are studying in the U.S. or in Prato.

The University’s Academic policies can be found in the University of New Haven online catalog: http://catalog.newhaven.edu/content.php?catoid= 4&navoid=639.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 14 HOUSING — TUSCANY CAMPUS, PRATO, ITALY

Housing for University of New Haven students in Prato is MAINTENANCE AND CLEANING provided by a number of residences located in the city center, All of our third-party housing options are managed by staff none of which is more than a 15-minute walk from the school who can be contacted by person during their office hours and or from each other. by phone at all other times. For emergency maintenance issues, Housing in Prato is not like a typical campus residence hall, contact them by phone. except for the San Francesco Residence Hall run by the school, You need to inform your Resident Assistant, your housing man- in that not all of these housing options are exclusive to Univer- ager, and the University of New Haven Residential Life Coor- sity of New Haven students. You will be sharing some of these dinator in order to have maintenance issues fixed. A washing buildings with other people, such as tourists, business people, service or washing machine is available in all student housing. and visiting professors. So you need to be respectful towards the other guests, following the rules in this section of the handbook. If you have any question or concerns, don’t hesitate to ask your residence manager and the University of New Haven Excessive noise or other conduct that does not adhere to the Residential Life Coordinator. University of New Haven Tuscany housing policies and the res- idence policies will be reported and may result in disciplinary THINK GREEN action by the school. University of New Haven Tuscany supports environmental APARTMENT FACILITIES consciousness. Please consider your social and ecological responsibilities and respect your surroundings. Make sure to All of the apartments in our student housing are equipped with turn off the lights when leaving a room, unplug appliances when Wi-Fi internet access, wardrobes, private bathrooms, and a bed- not in use, minimize your AC/heat, be mindful of paper waste, room desk and/or table for study (if not, dedicated study areas only print what it is necessary, and familiarize yourself with are located elsewhere in the building). Bedrooms are shared, the Italian recycling laws. Furthermore, we want to remind you with single (twin-size) beds. that energy costs are much higher in Europe than in the United Each apartment also has breakfast-making facilities with States. When any costs are above the average consumption, bills a small fridge and a kitchen table; some housing options include will be charged to the students sharing the same room. a full-size kitchen. No meals are included in housing; see the Meal Plan section for more information.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 15 HOUSING — TUSCANY CAMPUS, PRATO, ITALY

The following is a listing of our housing locations and their contact information. Please see the Keeping in Touch section regarding information on receiving letters and packages while in Prato.

HOUSING OPTION ADDRESS TEL. & EMAIL OFFICE HOURS

Residence Hall Resident Assistant and University of New Haven Piazza San Francesco (+39) 0574 604 508 Tuscany Campus Hours: San Francesco 11, 59100 Prato and Annex [email protected] Office Hours

Resident Assistant and University of New Haven Residence Via Rinaldesca (+39) 0574 604 508 Tuscany Campus Hours: Rinaldesca 3, 59100 Prato [email protected] Office Hours

(+39) 0574 22 717 Chiara: (+39) 329 070 43 76 ONLY Residence Via Dei Manassei 10 a.m. – 3 p.m. Manassei 3/5, 59100 Prato Elena Belli (the owner): (+39) 335 52 78 600 (Monday – Friday) (24h, Emergencies only!) [email protected]

(+39) 0574 37 049 Via G. Carradori Affittacamere [email protected] 1, 59100 Prato Roma Guesthouse Stefano: Office Hours and (+39) 3477402218 (and emergencies) Piazza S. Marco Stefania: Il Giglio 14, 59100 Prato (+39) 3495785161

HOUSING POLICIES ROOM OCCUPANCY As a student participating in the University of New Haven The University reserves the right to assign students to any Tuscany Campus program in Prato, Italy, you are subject to the vacant residence hall space and to increase the number same policies of behavior and respect as in University of New of occupants in any room/apartment. No change in room Haven housing in the U.S., and you are also subject to Italian law. occupancy by the student shall be made without the consent of the Residential Life Coordinator. In this part of the handbook, you will find rules to follow to avoid any disciplinary action by the school and by Italian ROOM FURNISHINGS authorities. Students’ rooms are furnished by the residence owners with various furnishings. The student is not permitted to remove any furniture, equipment, or property belonging to the residence. Property of the residence may not be moved into other student rooms nor removed from the residence hall.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 16 HOUSING — TUSCANY CAMPUS, PRATO, ITALY

PAYMENT advice, mediate the problem, and assist you in completing a roommate contract if necessary. Room changes are not No reduction in housing charges is made for temporary absence necessarily possible and are not guaranteed. from the residence halls, nor is any refund made if a student is suspended or dismissed, or leaves the residence hall for any GENDER NEUTRAL AND DIVERSITY reason during the semester. INCLUSIVE HOUSING RULES AND REGULATIONS HANDBOOK The Tuscany Campus residences are all gender neutral and diversity inclusive. Any kind of “bullying” or intolerance Each room has a rules and regulations handbook. towards diversity won’t be tolerated. ALCOHOL POLICY CONDITION REPORT Alcohol is prohibited within the residence halls, for those under Upon entering the room, or apartment, residents are required the age of 21. Should any student be found in violation of this to complete a Housing Condition Report. This should be com- policy, disciplinary action will be taken. pleted accurately and in detail and with prior damages indicated TRASH DISPOSAL AND RECYCLING and handed into the University of New Haven Tuscany staff. Only prior damages which are clearly indicated on this form You are supposed to take out the trash if you live in a University will not be charged to your University of New Haven bill at the of New Haven residence. The RAs will give you a schedule so end of the semester, so it is strongly recommended that you fill that you can check when your turn is. In your housing location, out this form in as much detail as possible. you will find specialized trash containers for specific categories of waste — plastic and glass, organic, paper and cardboard, and HOUSING CHECKS general waste. Please put your trash in the appropriate con- Housing checks occur on a regular basis, and their purpose is tainers. Recycling is required by law in Italy. Failure to recycle to ensure that residents are complying with policies regarding properly will result in a fine by the city of Prato and disciplinary housing, health, and safety. Students will be given at least 24 action by the University. hours’ notice prior to inspection, except in the circumstances GUESTS set out later in this section. Student presence is mandatory for the check-in inspection and the check-out inspection. Staff will Guests are permitted to make brief visits to housing, but not make another inspection after your departure, and any damage without the consent of all apartment mates/roommates. You will be charged to your University of New Haven bill. Please are responsible for your guests and their actions while they are see the Residential Life Coordinator if you have any questions or in the building. Guests are not permitted in rooms after 11p.m. concerns. Upon move in, students must sign a mandatory Hous- No overnight guests. No exceptions. Breaches of this policy will ing Condition Report as well as a No Complaint Letter. These result in immediate sanctions and potential expulsion from forms are the first of monthly room inspection carried out by the University housing without refund. Residential Life Coordinator and RAs. Any damages discovered QUIET HOURS during these inspections, not already indicated on the Housing Condition Report, will be noted, and students will be subject to Inside your housing, quiet hours must be observed from charges. Any inquiries about these damages must be discussed 11 p.m. to 8 a.m. Any violation of this policy may result in with the Residential Life Coordinator at time of inspection. disciplinary action by the University and may be reported to the local police. Authorized University personnel may enter students’ rooms/ apartments without notice if: ROOMMATE CONFLICTS • Those personnel suspect that a violation of the University We encourage you not to make assumptions about your rules or regulations is taking place roommate until you have actually lived together for a while. Most roommate issues are easily resolved by talking with your • Personnel want to conduct repairs or maintenance roommate. Often people who don’t seem to have much in com- • There is a need to establish order mon at first turn out to become good friends. Prato staff will assist in working out roommate conflicts, and the first person • There is need to carry out a health and safety check you should contact if there is a problem is the Resident Assis- • There is a need to ensure that residents are in compliance tant or the Residential Life Coordinator. He/she can give you with the terms of the Supplemental Housing Agreement.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 17 HOUSING — TUSCANY CAMPUS, PRATO, ITALY

San Francesco Residence Hall is supported by Resident • Air conditioners, space heaters, open coil cooking units, and Assistants. The RA is charged with assisting students with any multiple outlet plugs designed to alter electrical capacity questions or concerns. Further, s/he enforces rules and regula- • Candles, charcoal and gas grills, and combustibles tions and is usually the first on the scene when there is a prob- lem. The RA is supervised by the Residential Life Coordinator. • Alcohol bottle collections

In between monthly housing checks, the Resident Assistant and • Drugs and drug paraphernalia Residential Life Coordinator reserve the right to conduct infor- • Waterbeds mal checks and ensure that housing standards are being met. TIPS TO AVOID DAMAGE CHARGES DAMAGES • Don’t hang anything on the walls or on furniture. Residents are responsible for the condition of the room assigned • Do not use tacks, sticky tape, etc., to stick posters to them as well as for the common areas. The University expects or photos anywhere. a good level of cleanliness and also a good level of safety stan- dards to be maintained in the residence halls. Each room will • Do not put your shoes on the walls. be inspected by the Resident Assistant monthly to ensure that • Do not kill the mosquitoes on the walls or ceilings. these standards are met. • Do not dye your hair in your room/apartment. If you color If the condition of the room does not match the University any objects, including towels, etc., you will be charged. standards during inspections, you will receive a written request to rectify the problems by a specified date. A follow-up inspec- • Do not kill mosquitoes on the wall. tion will be carried out, and if the problems have not been taken • Leave the apartment/room in its initial condition. care of, the residents of the apartment or room will be contacted by the Residential Life Coordinator for a meeting. Failure to • Empty trash regularly, and do not accumulate empty bottles. correct a documented problem can result in disciplinary action. • Return all your keys to your housing manager upon leaving the University of New Haven Tuscany Campus. Students are responsible for any damage to, misuse of, or theft of property in their room/apartment and are required to pay replace- • Turn off the light, AC, or any other electrical devices before ment costs or repair charges for damages that occur to the room/ leaving your apartment every day. apartment and its contents. Damage to common areas of the resi- dence halls will be prorated among the residents of the housing. CONDUCT AND CONDUCT HEARINGS Conduct and conduct hearings are managed by the Residential Any uncleanliness, damage, theft, vandalism, or loss of Univer- Life Coordinator. sity property, including the loss of the key issued to residents, will be charged to the student’s bill. MAINTENANCE PROBLEMS Damage to any common areas within the residence halls and If any University property in your room, apartments, hallway, any fines levied by civil authorities will be prorated among or bathroom (including furniture, windows, toilets) needs the residents of the entire building as described in the damage repair, please notify the Resident Assistant and Residential Life assessment policy. Coordinator immediately by email.

PROHIBITED ITEMS Students who fail to report a maintenance problem will be held responsible for any resulting damage. If prohibited items are found in a student room/apartment, they may be confiscated by University or residence personnel, Repairs can be carried out only by authorized University and disciplinary action may follow. personnel. All maintenance requests will be dealt with as soon as possible. Repairs will be conducted according to the availabil- The following items are NOT permitted in student housing: ity of authorized companies. Higher priority will be given to the • Pets more serious repairs. • Firearms, replica guns, high-powered water guns, knives, Residents living in the San Francesco Residence Hall, Annex, fireworks, BB and pellet guns, wrist rockets, sling shots, and and Rinaldesca can report damages and maintenance requests laser pointers or any item deemed by the University to be by contacting the Resident Assistant. capable of causing damage to person or property

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 18 HOUSING — TUSCANY CAMPUS, PRATO, ITALY

VACATION PERIODS When you leave your room, especially during the vacation periods, you are responsible for the following:

• All windows must be closed and locked, all doors dead bolted. • All window blinds must be drawn. • Clean your room/apartment; empty baskets, remove all perishable food from refrigerators and rooms, and take them to your trash dumpsters. • All electrical appliances must be unplugged, including AC, heaters, coffee makers, lights, etc. • Remove all your valuable personal belongings. The University is not responsible for lost or stolen property. LOSS OF PERSONAL PROPERTY The University and residence personnel shall not be liable for any damage to or loss of personal property belonging to the student or any other person in the rooms, apartments, or common areas.

THE ROOF TOP TERRACE AT SAN FRANCESCO RESIDENCE HALL Access to the school’s rooftop terrace via the San Francesco Residence Hall is strictly forbidden except in the event of an emergency. The emergency doors leading to the terrace are alarmed, and a member of the staff will receive automatic noti- • You must leave your apartment as you found it at fication that the door has been opened and that an emergency your arrival. is in progress. Students in breach of this policy will be subject to • Throw the waste out and make sure you follow the serious disciplinary action. recycling rules. SMOKING • If you want to donate clothes, shoes, or other things (all has Smoking is prohibited in all residences. When smoking outside, to be in good condition), please ask your RA for a big bag please be sure to comply with the University policy which (sacchetto) to pack the items. Clearly label each bag so the requires you to stand 20 feet from the building and dispose of University of New Haven Tuscany staff knows what is in your cigarette butts appropriately. each one. After your departure, the University of New Haven Tuscany staff will collect the bags during the post-departure Please review the University of New Haven Residence room inspection and bring them to a charitable organization. Halls Policies & Safety page from the West Haven campus student handbook for the full housing policy: • For San Francesco Residence Hall residents: Please leave all www.newhaven.edu/studenthandbook. the used linens and towels in the bags provided by the staff.

AT YOUR DEPARTURE • Leave your meal vouchers on your table. This REALLY helps us improve the service each semester for the next • Ask your RA for a scale. When you have finished using it, group of students. make sure to return it. • Before leaving, take another look at your empty apartment • If you have any questions regarding the luggage rules, please to make sure you have not left anything behind. feel free to contact the Residential Life Coordinator. • Make sure you have your passport! • The day of your departure, you must return your room/apart- ment keys, or you will be charged on your account. • Early Check-in and early check-out are not guaranteed.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 19 MEAL PLAN — TUSCANY CAMPUS, PRATO, ITALY

One of the best things about Italy is the food! To make eating GROCERY SHOPPING WITH YOUR VOUCHERS out simple and convenient for students, University of New An essential component of living abroad is exploring the Haven Tuscany runs a prepaid meal voucher system. At Orien- food like a native — from food shopping for ingredients right tation in Prato, you will be provided with a set of meal vouchers through to preparing a meal for a group of friends. For this which can be exchanged for meals at several city center cafés reason, the Tuscany Campus meal vouchers can also be used for and restaurants for the duration of the semester. shopping at the supermarket in Piazza Sant’Agostino. You can USING THE VOUCHERS use them to buy anything at the supermarket except alcohol, but of course we recommend that you use them to buy groceries All you have to do is to go into the place where you want to and ingredients that you can use to prepare some meals at your eat and hand over a voucher for the meal that you want (either housing. The vouchers can also be used at that supermarket for breakfast, lunch, dinner, or pizza/kebab — there are four kinds basic household items and toiletries. Please note that, though of vouchers) and… buon appetito! you cannot use your meal vouchers at other supermarkets such You don’t have to hand over ANY money (unless you want as and PAM, some items may be cheaper at these alter- something extra). native locations.

Please also note the following: When used for shopping, each lunch voucher is worth six euro. If you spend less than six euro, change will not be given, so make • All meals are guaranteed only with the appropriate vouchers. sure you spend at least six euro when you use them. If you spend • Meal vouchers cannot be traded for alcoholic beverages. more than six euro (or 12 euro if you put two vouchers together), you must make up the difference with your own money. • You must hand over your voucher in the bar/restaurant to get your free meal. No voucher, no free meal. For more information on where to purchase grocery items, see the Shopping section and the Markets section. • You don’t have to stick to one place — you’re free to try out all of the establishments who have signed up for the program. We’re always happy to get your feedback about Meal Plan options. If you have any comments or complaints about service or quality of food, please come and tell the Program Coordina- tor immediately!

PARTICIPATING ESTABLISHMENTS The cafes and restaurants that will accept your meal vouchers are all located in the city center within quick walking distance from the school and housing. Please note that you can use your vouchers at any of these places — you don’t have to stick to one place. In fact, you should try them all for variety and fun.

A current listing of participating establishments will be provided to all students and visiting faculty during Orientation on the Prato Campus, or can be requested through the study abroad office for students who have not yet departed ([email protected]).

*Please note that the meal plan can change throughout the semester as restaurants are added or removed from the plan in order to give the best meal options to our students, faculty and staff. All updates will be communicated to students and staff on campus.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 20 MEAL PLAN — TUSCANY CAMPUS, PRATO, ITALY

Please see the supplemental Meal Plan document for more information.

USEFUL ITALIAN PHRASES FOR YOUR FIRST ADVENTURES WITH YOUR MEAL VOUCHERS

Excuse me, do you know a good restaurant? Mi scusi, conosce un buon ristorante?

Can we eat? Possiamo mangiare?

Can we have breakfast? Possiamo fare colazione?

Is there a free table? C’è un tavolo libero?

A table for four, please. Un tavolo per quattro per favore.

I’d like to book a table for two. Vorrei prenotare un tavolo per due.

I have a University of New Haven voucher. Ho un buono della Università di New Haven.

Can I have a packed lunch/a meal to go, please? Posso avere un pasto da portare via, per favore?

May I have the menu, please? Posso avere il menu, per favore?

Do you have any vegetarian dishes? Avete piatti vegetariani?

I have celiac disease; do you have gluten-free dishes? Sono celiaco/celiaca; avete dei piatti senza glutine?

I am gluten/lactose intolerant. Sono intollerante al glutine/lattosio.

I’m allergic to… Sono allergico/a a…

I don’t eat red meat/pork. Non mangio la carne/il maiale.

What do you recommend? Che cosa mi consiglia?

I’ll have still/sparkling water to drink. Da bere prendo dell’acqua naturale/frizzante.

As an appetizer, I’ll have… Come antipasto prendo…

As a first course, I’ll have… Come primo (piatto) prendo…

As a second course, I’ll have… Come secondo (piatto) prendo…

May I have more bread, please? Posso avere ancora del pane per favore?

For dessert, I’ll have… Come dolce prendo…

That’s enough, thanks. Va bene così grazie.

Enjoy your meal! Buon appetito!

This is delicious! È squisito!

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 21 IN AND AROUND PRATO — TUSCANY CAMPUS, PRATO, ITALY

WHAT’S HAPPENING IN PRATO TODAY? PALLA GROSSA — WEEKENDS IN SEPTEMBER In study abroad, your experience outside the classroom can be The game of Palla Grossa, after a 30-year absence, returned just as important as what you learn in your courses. Each week, to Prato in 2012. Now played in Piazza del Mercato Nuovo on you’ll be sent a bulletin of activities and events that are going on two weekends in September, this game dates back to the Middle in Prato and Florence. Below you’ll find information on every- Ages. The four rioni or neighborhoods of the city compete: thing from food to museums to sports events. Rossi (Reds, from the area of ), Gialli (Yellows, from the area of Santo Stefano), Azzurri (Blues, in the area known As you explore your new city, stay informed about what’s happen- as Santa Maria), and the Verdi (Greens, from the area of San ing locally and look out for other interesting opportunities that Marco). Palla Grossa is unlike any modern game, and involves might otherwise escape your notice. And be adventurous — try much physical contact and strength. Not for the faint-hearted! something new!

Check these local newspapers and blogs often for listings of ITALIAN PUBLIC HOLIDAYS events taking place in Prato: JANUARY 1 — NEW YEAR’S DAY www.lanazione.it/prato/ January 1 is New Year’s Day or Capodanno in Italian, which literally means the first day of the year. Most shops are closed, www.notiziediprato.it/ especially smaller shops and bottegas, but you’ll often find http://iltirreno.gelocal.it/prato concerts and presentations in the main squares of most cities. In Prato, various locales, museums and institutes organize live www.pratoblog.it/ music, street artists, and special activities the night before, and www.associazioni.prato.it/ in Florence, public concerts are held in throughout the city. Fireworks are typically set off at midnight, so find a place with http://tempolibero.prato.it/ a good view of the skyline to watch the light show! LOCAL TRADITIONS AND FESTIVALS JANUARY 6 — EPIPHANY The feast of Epiphany, in Italian La Befana, is traditionally SACRA CINTOLA — , MAY 1, AUGUST 15, considered the end of Italy’s Christmas Season. Epiphany day SEPTEMBER 8, AND DECEMBER 25 in Italy is a religious holiday but also a pagan one. Its religious The Sacra Cintola, also called the Sacro Cingolo, is believed purpose is the commemoration of the visit the three Kings paid to be the belt of the Virgin Mary, and it is the most precious to the baby in his manger. Its pagan identity has to do relic in Prato and the center of the city’s religious identity. with “La Befana,” an old lady dressed in rags who brings sweets It is housed in a special chapel on Prato cathedral (Duomo), to good children and coal to bad children. Shops may be closed the cathedral of Santo Stefano. The Sacra Cintola is a thin strip on this day. of fabric 87 centimeters long, made of green wool with gold brocade. The Sacra Cintola is displayed from the external pulpit EASTER SUNDAY — (DATES MAY VARY FROM on important religious holidays five times a year. LATE MARCH UNTIL LATE APRIL) Easter Sunday, Pasqua in Italian, is the celebration of the resur- CORTEGGIO STORICO (HISTORICAL PARADE) — rection of Jesus. Traditionally, Italians go to mass on Easter morn- SEPTEMBER 8 ing, the most famous one being held by the in St. Peter’s Every year on September 8th, Prato celebrates the birthday Basilica. Later in the day, every city celebrates according to its of the Virgin Mary. To pay homage to the Sacra Cintola, different traditions. Florence, for example, celebrates Easter with a historical parade is held, as people march through the streets the , explosion of the cart, which takes place in in historical costumes. The ends in piazza Duomo, front of the Florence Duomo. Shops are closed on this day. and culminates with the showing of the Sacra Cintola, which is held aloft from the exterior pulpit of the cathedral. All day (THE DAY AFTER EASTER SUNDAY) the city enjoys other events, such as flag-throwing, fireworks, The day after Easter, Easter Monday, is not a religious holiday. a medieval market, an archery contest, and musical events. It is a day for relaxing and gathering together, when Italians traditionally head to the countryside for a picnic. However, if you are in a city, you might find concerts or exhibitions in the main piazzas. Shops may be closed on this day.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 22 IN AND AROUND PRATO — TUSCANY CAMPUS, PRATO, ITALY

APRIL 25 — LIBERATION DAY DECEMBER 25 — CHRISTMAS DAY This is the day when Italians celebrate the end of the Second Christmas Eve and Christmas Day are traditionally spent with World War and their liberation from the Fascist/Nazi regime families and friends, cooking and eating big meals according to with the help of the American allies. It is a day of various each family’s culinary traditions. On Christmas Eve, midnight commemorations and historic reenactments. Politicians usually masses are normally held, at which the Nativity scenes are deliver speeches in the public piazzas of the main cities. Shops usually completed with the addition of the Christ child figure. may be closed on this day, but museums are usually open. Around Christmastime, both Florence and Prato usually host Christmas Markets, with traditional products and food from all MAY 1 — LABOR DAY over Europe. Shops and many restaurants are closed on this day. Labor Day, or Workers’ Day, is a holiday which involves parades, concerts, and special events all over Italy. Shops are closed, as DECEMBER 26 — ’S DAY are some museums, such as the in Florence. This day is typically an extension of Christmas Day. It’s a day to spend with the family relaxing, visiting Nativity scenes in JUNE 2 — REPUBLIC DAY the main churches, or visiting Christmas Markets. Shops and This is the day when Italians commemorate the Italian constitu- restaurants are likely to be open on this day. tional referendum held on June 2, 1946, which led to the birth of the Italian Republic and the end of the monarchy of Savoy. TRADITIONAL FOOD AND DRINK IN PRATO Of particular interest are the military parade in Via dei Fori Every Italian town or city has its own specialties — they’re part Imperiali in Rome and the ceremony with the President of the of what makes Italian cuisine so rich and varied. Republic and the Italian police and military in the Quirinale Palace. Shops may be closed on this day. We encourage you to try the local specialty in every town or city you visit! We think you’ll be surprised by the incredible variety AUGUST 15 — FERRAGOSTO of flavors and dishes that make up Italian cuisine. In fact, you Ferragosto is traditionally considered the height of the summer might find that Italian cuisine is quite different from what you holidays season. On Ferragosto, Italians usually spend the day had expected. on the beach, so the coasts are very crowded. August can be Here is a list of specialties you might want to try in Prato: really hot in the main Italian cities, and the majority of Italians go on holiday. For this reason, many of the shops will be closed. BISCOTTI DI PRATO — PRATO BISCUITS NOVEMBER 1 — ALL SAINTS’ DAY Biscotti di Prato are twice-baked almond cookies that were invented in the city of Prato. The word “biscotti” (plural of This is a religious holiday when Italians honor all the saints, biscotto) comes from the Latin word biscoctus which means generally by going to mass. On the following day, November 2nd, “twice cooked/baked.” This word was generally used all over Italians normally go to the cemetery and place flowers at the Europe to indicate different types of dry, nonperishable cookies. tombs of their loved ones. All Saints’ Eve, or Halloween, was not However, the original recipe is traditionally considered to popular in Italy until a few years ago, but it is becoming popular have been created by Prato pastry chef Antonio Mattei after now, so you can find lots of different celebrations in the bars or he brought his cookies to the 1867 Exposition Universelle restaurants at night. Shops are likely to be open on this day. in Paris and won a special mention. DECEMBER 8 — THE IMMACULATE CONCEPTION CROSTINI AI FEGATINI — TOASTED BREAD WITH The Immaculate Conception is part of the dogma of the CHICKEN LIVER PATE which states that the Virgin Mary was exempt Crostini with chicken liver pate are an essential part of the from original sin from the moment she was conceived. Italians Tuscan appetizer platter, which also includes tomato bruschetta traditionally go to mass on this day. Shops may be closed. and sliced deli meats. This dish is very popular in Tuscany, and almost every family claims to have the best recipe. Although you can find numerous variations on crostini, the main ingredients stay the same: chicken liver, oil, and parsley. These very simple ingredients make up the tastiest appetizer in all of traditional Tuscan cuisine.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 23 IN AND AROUND PRATO — TUSCANY CAMPUS, PRATO, ITALY

MINESTRA DI PANE — BREAD SOUP MONDAYS This is a very simple soup of traditional peasant fare with Piazza Mercato Nuovo — Viale G. Galilei area origins dating back to the Middle Ages. It’s made with Tuscan bread and different types of vegetables all cooked together in This is the largest market in the city, featuring roughly 500 a big pot, presumably to feed large families coming home after vendors and offering goods of all kinds: fruit and vegetables, working in the fields. Its taste is simple but delicious also thanks cheeses, deli meats, bread, linens, plants, housewares, clothing, to the quintessential ingredient of Italian cuisine: the highest bags, shoes, and more. quality olive oil! Soccorso — Via Carlo Marx MORTADELLA DI PRATO — PRATO MORTADELLA Clothing, linens, bags, and leather goods, fruit and vegetables This is a deli meat of humble origins, initially made with the leftover scraps and waste parts of pork. The recipe has now MONDAY THROUGH SATURDAY been adapted to modern tastes through the use of choice meats. Mercato delle Vettovaglie — Piazza Lippi Its distinctive taste is due to the different spices used and the Plants and flowers, fruit and vegetables, fish, cheeses, addition of Alkermes, a liqueur of ancient origins normally and deli meats used with sweets. 2ND WEDNESDAY OF EACH MONTH SEDANI ALLA PRATESE — PRATO-STYLE CELERY Once considered the mark of a housewife’s domestic skills, Bancarelle in Santa Trinità — Via Santa Trinità sedani alla pratese is a dish which requires a great deal of time Antiques and crafts market and effort to prepare. In fact, turning the tough outer ribs of celery into a tasty dish with the help of ground beef, eggs, MUSEUMS AND GALLERIES IN PRATO and many other ingredients is no easy task. People from Prato A visit to any of Prato’s museums is a great way to get to know traditionally eat sedani alla pratese on September 8th, the feast the local culture and history. Remember to ask about student of Our Lady of the Fair. discounts, and always bring a student ID with you. TORTA MANTOVANA — MANTOVA-STYLE CAKE Centro per l’arte contemporanea Luigi Pecci Mantovana is a soft and fragrant cake of a bright yellow color. (Pecci Museum of Contemporary Art) It is made of eggs, almonds, and butter and gently sprinkled with powdered sugar. It’s a delicious dessert, but Italians also love it Viale della Repubblica 277, Prato for breakfast with their coffee or cappuccino. Legend has it that Phone: 0574 5317 some nuns from Mantova, who had found accommodation and Hours: Tuesday through Sunday, 11 a.m. – 11 p.m. hospitality at the home of a famous pastry chef from Prato, left (closed Mondays) him the recipe for this cake to thank him for his generosity. The chef made his own version of it, and the cake became one of the Tickets: full price €10; reduced €7 most famous desserts in traditional Italian fare. www.centropecci.it/en/info/visit Please check the website for specific information regarding MARKETS IN PRATO current exhibits. There’s nothing like the Italian market experience — and each town and city has at least one of them, often several. Galleria di Palazzo degli Alberti (Palazzo Alberti Gallery) Many of Italy’s markets date back centuries, to times when Via degli Alberti 2, Prato the marketplace was the center of public life. Hours: Monday through Friday 8:30 a.m. – 1 p.m. Here are some of the most central markets in Prato. When plan- and 3 p.m. – 5 p.m. ning your market outing, bear in mind that most markets start Free ticket with booking early in the morning and are only open until lunchtime. Get to www.galleriapalazzoalberti.it the market early to get the best bargains and the freshest produce!

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 24 IN AND AROUND PRATO — TUSCANY CAMPUS, PRATO, ITALY

Museo Casa Francesco Datini for young people in Prato. Inside there are reading rooms, (Francesco Datini’s House) an internet point, Wi-Fi and a number of foreign magazines. There is a cafe and a courtyard in front of the library where Via Ser Lapo Mazzei 43, (Palazzo Datini) Prato (PO) events are often held. Hours: Monday through Friday 10 a.m. – 1 p.m. and 4 p.m. to 6 p.m.; Saturday 10 a.m. to 1 p.m. Please also see the Academics section starting on p.12 for infor- mation on other libraries and resources at your disposal while Free entrance in Prato, as well as the Library in Florence section on p.31. www.museocasadatini.it Museo del Tessuto (Textile Museum) CINEMAS Via Santa Chiara 24, Prato; There are three cinemas in Prato’s city center. Most films are dubbed in Italian; for original language cinemas, see the Phone: 0574 611503 Cinemas in Florence section on p.32. Hours: Tuesday through Thursday 10 a.m. – 3 p.m.; Friday and Saturday 10 a.m. – 7 p.m.; Sunday 3 p.m. – 7 p.m. Cinema Eden (closed Monday) Via Benedetto Cairoli, Prato Tickets: full price €7; Reduced €5 Phone: 0574 21857 www.museodeltessuto.it See Prato Discount Guide on campus for special ticket price at Cinema Eden. On Monday evenings, there is often a showing Museo dell’Opera del Duomo (Cathedral Museum) of a recent release in the original language, so check the website Piazza del Duomo 49, Prato www.cinemaedenprato.it for more information. Phone: 0574 29339 Cinema G. Borsi Hours: Monday through Saturday 10 a.m. – 1 p.m. and Via San Fabiano 49, Prato 2 p.m. – 5 p.m.; Sundays and holidays, 2 p.m. – 5 p.m. (closed Tuesday) Phone: 0574 24659 Tickets: full price €5; reduced €3 Terminale Cinema D’Essai Museo di Scienze Planetarie (Planetarium) Via Carbonaia 31, Prato Via Galcianese, 20/h, 59100 Prato Phone: 0574 37150 Phone: 0574 447777 THEATER Hours: Tuesday through Friday 9 a.m. – 1 p.m.; Prato has an active theater scene! The following theaters run Saturday 9 a.m. – 1 p.m. and 3 p.m. – 6:30 p.m.; plays and other events in Italian. Sunday 10 a.m. – 12:30 p.m. and 3 p.m. – 7 p.m. (closed Monday) Fabbrichino Tickets: full price €6; reduced €3 Via Targetti 10/8, Prato LIBRARIES Fabbricone Via Targetti 10/12, Prato Biblioteca Lazzerini Phone: 0574 690962 Via Puccetti 3, Prato Hours: Mon, Tue, Wed, Fri, Sat 9 a.m. – 8 p.m.; Fondazione Teatro Metastasio di Prato Thursday 9 a.m. – 11 p.m.; Sunday 9 a.m. – 7 p.m. Via B. Cairoli 59, Prato www.bibliotecalazzerini.prato.it/ Phone: 0574 6084 Located behind the Textile Museum, the Lazzerini library www.metastasio.it is the biggest in the city, and it also serves as a meeting place

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 25 IN AND AROUND PRATO — TUSCANY CAMPUS, PRATO, ITALY

Magnolfi A.S.D.freeBudo Via Gobetti 79, Prato Yoga and martial arts Phone: 0574 442906 Via Genova, 21 B Politeama Pratese Phone: 0574 1820176 Via Garibaldi 33/35, Prato www.freebudo.com Phone: 0574 03758 Centro Yoga Prato www.politeamapratese.com Yoga studio Via Baldo Magini, 9 KEEPING FIT Phone: 0574 39494 GYMS, YOGA STUDIOS, & SPORTS CLUBS IN PRATO www.centroyogaprato.it Some of our housing options may have small fitness rooms for the residents’ use, but there is also a variety of other gym Fit Star Prato options available in Prato. Gym Most gyms in Italy offer both access to free weights and In the “Parco Prato” Via Delle Pleiadi, 61 strength training/cardio machines, as well as special courses Phone: 0574 633803 such as step aerobics, yoga, spinning, etc. They may also have www.fit-star.it/palestre/prato personal trainers and showers, lockers, changing rooms, even saunas. Gyms may charge different amounts depending on the Il Fabbricone services you wish to use and the time of day you wish to use Gym and tennis club them — always ask what’s included before joining. Via Ada Negri, 15 There are two gyms near the campus. Each one is about 15 minutes walking distance from Piazza Duomo. For more infor- Phone: 0574 465649 mation, we recommend that you call the gym and go take a look www.centrosportivoilfabbricone.it to see if you like it. Palagym Serendip Sport Gym and pool Via Valentini 20 Via R. Gori 15 Phone: 0574 448933, Cell: 346 6211779 Phone: 0574 30271 Via Costantini, 26 Palagym Phone: 0574 595855 Via R. Gori 15 www.palagym.com Phone: 0574 30271 OTHER GYMS, YOGA STUDIOS, AND SPORTS CLUBS Polisportiva ACTION LOCATED IN PRATO: Gym Accademia delle Arti della Via Interiore Via F. Ferrucci, 303 Yoga and martial arts Phone: 0574 553014 Via Rinaldesca, 3 www.actionprato.it Phone: 0574 440602 Sport & Fitness www.tunatao.it Gym Via Ristori, 9 a/b Phone: 0574 36626 www.palestresportefitness.it

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 26 IN AND AROUND PRATO — TUSCANY CAMPUS, PRATO, ITALY

Universo Sporting Center Prato Currently, the Prato team plays in the “Lega Pro” division which is the 4th Italian soccer division. You can purchase tickets at the Gym and pool stadium or at the “Bar Stadio” which is very close to the stadium. V.le della Repubblica, 293 For the match schedule, check: www.acprato.it/campionati0 Phone: 0574 575184 gironigiornatepartite_calendario.php?idgirone=5. www.palestrauniverso.it The price of the tickets depends on which seat you choose to see Virgin Active Prato the game. The prices start at 12 euros. Gym, pool, and spa Although these games are safe and the stadium is never Via delle Pleiadi, 22 crowded, a good suggestion is to avoid the fanatical supporters’ areas and choose a safe and relaxing seat in the “parterre” or Phone: 0574 074710 “maratona” area. www.virginactive.it ACF FIORENTINA SOCCER CLUB SWIMMING POOLS Soccer fans who want to see more famous Italian and European You’ll find some pools at private gyms (see our list above), but teams should go to see ACF Fiorentina games in Florence. To the city also maintains public pools which offer swim sessions go there, you have to take a train at “Porta Al Serraglio” railway for a small fee. You don’t have to sign up for a membership to station to Florence, making sure the train stops at “Firenze take advantage of these pools. See the Student Affairs Coordina- Campo Di Marte.” There are some daily trains going to “Campo tor for a list of swimming pools, hours, and costs. Di Marte,” but our suggestion is to ride those that don’t require a RENTING BICYCLES train change; for example, if the match starts at 3 p.m., you could get the train departing at 1:07 p.m. arriving at 1:49 p.m. and then There are designated cycling paths along the river and on some take the return train at 6:04 p.m. arriving at “Porta Al Serraglio” of the roads around the historic center. at 6:52 p.m. Please note that this train makes several stops before For more information on where to hire bikes in Prato, speak getting to your destination, so make sure to exit only when you to the Student Affairs staff on campus. get to “Campo Di Marte” railway station on the way to Florence and at “Porta Al Serraglio” railway station on the way back to SPECTATOR SPORTS IN Prato. The cost of this journey is around 5 euro. Please always AND AROUND PRATO check train schedules at www.fsitaliane.it/homepage.html. Italians love playing a variety of sports: volleyball, basketball, Once in “Campo Di Marte” station it’s about a 10/15-minute swimming, and cycling are some of their favorites. But, by far, walk to the stadium “Artemio Franchi,” home of ACF Fiorentina Italy’s favorite sport to play and to watch is calcio, or soccer. soccer club. Don’t leave Italy without seeing at least one game! For tickets and the match schedule, check http://en.violachannel.tv/. A.C. PRATO SOCCER CLUB 1908 If you would like to see soccer games, you can easily reach Fiorentina plays in “Serie A” which is the Italian football top the “Lungo Bisenzio” stadium, home of the A.C. Prato Soccer division. It is always better to get to the stadium about one hour Club. You can either walk there or take a train from “Porta before the match starts and always bring with you a valid ID. Al Serraglio” station to “Prato Centrale” and then walk to the Ticket prices may vary depending on which seat you want to stadium which is only five minutes away. There are also buses get to see the match. The cheapest tickets are the ones located going to the stadium area, such as the LAM blue line bus from in the “curva” where the most fanatical supporters go, and the Piazza Duomo to the Central train station, and from there it is price for these seats is around 15 euro. Our suggestion, espe- just a few minutes’ walk to the stadium. Of course, you can also cially if the match is important, is to avoid seats in the “curva” take a taxi. areas and choose a safer and more relaxing seat in the “parterre” or “maratona” areas. The price for these seats ranges from Note: Always bring a valid ID with you. 20 to 50 euro.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 27 IN AND AROUND PRATO — TUSCANY CAMPUS, PRATO, ITALY

SHOPPING Parco Prato Hours: Parco Prato shopping center is open seven days a week. SUPERMARKETS IN PRATO The Coop Supermarket at Parco Prato is open six days a week There are several supermarkets in Prato, and we’ll show you and twice monthly on Sundays. Free Wi-Fi inside. where they are during orientation. Here is a list of the city’s most central supermarkets: Getting there: From Piazza San Domenico Square (two min- utes’ walk from the school) you take bus line 12 and get off La Bottega — Piazza Sant’Elisabetta at “San Giusto.” To get back, you take the same bus but in the (This supermarket will accept your University of New Haven direction ‘Centro Prato.’ This bus runs Monday to Friday every vouchers in exchange for food and personal care items; see 30 minutes and on Saturday and Sunday every hour. You can the Meal Plan section for details.) also go by taxi and, as usual, it’s always best to ask what the rate is before taking the cab. NaturaSì — Via Giuseppe Valentini, 28 Whole foods and natural products, many options for vegan, Barberino Outlet organic, and gluten free items. If you want to do clothes shopping, find the top brands, PAM — Via Pistoiese, 199 (in front of Dr. Ticci’s office) AND and grab some cool discounts, you should visit the famous Via Ferdinando Targetti, 20 (just around the corner from Barberino Outlet located approximately 30 kilometers away Residence Calamai) from Florence and Prato. This outlet was built a few years ago in the style of a Renaissance village and features brands like Gluten-free products/ingredients — 24-hour pharmacy in Prada, Dolce&Gabbana, Missoni, Coccinelle, and many more. Piazza Mercatale, 147/A You’ll also find restaurants and cafes there.

Gluten-free bakery— Starbene Senza Glutine, Via Fra For information on how to get to the Outlet, please see the Bartolomeo, 203/c Student Affairs Coordinator.

LARGE SHOPPING MALLS IN PRATO The Mall Outlet Center There are two shopping malls located on the outskirts of the The Mall is a luxury outlet center located in the countryside city where you can find many different kinds of shops for things between Florence and , focused on clothing and acces- like electronics, men’s and ladies’ wear, shoes, eyeglasses, books, sories for women, men, and children, as well as perfumes, groceries, medicines, and so on. There are also restaurants, footwear, and home products. Brands covered include Gucci, bars, and ice cream shops. The names of the malls are “Centro Armani, Fendi, and many more. At The Mall you’ll also find Commerciale I Gigli” and “Parco Prato.” cafes, bars, and restaurants. Centro Commerciale I Gigli For information on how to get to the Mall, please see the Hours: I Gigli shopping center is open seven days a week. Shops Student Affairs Coordinator. are open each day from 9 a.m. to 10 p.m. and restaurants from 9 a.m. to 11 p.m. Free Wi-Fi inside. GETTING AROUND: PUBLIC TRANSPORT Getting there: From the Prato Centrale railway station you IN PRATO AND FLORENCE can take a “C/F grey line” CAP bus towards ; If you want to travel to Florence, the easiest way is to take the bus ride takes just under 20 minutes. To get back, you the train from the Prato Porta al Serraglio train station near take the same bus, but towards Prato Centrale. That bus runs the school. You can check the timetable at: Monday to Saturday from 6:50 a.m. to 9 p.m. every 30 minutes www.trenitalia.com/tcom-en. and Sundays and holidays every hour. You can also go by taxi Journey time from Prato Porta al Serraglio station to Florence (tel: 0574 5656). It is always a good idea to ask the driver what station is approximately 23 minutes, and the rate is before you start. To get back to Prato by taxi, you can trains run approximately every 30 minutes. Please consult the call a taxi from “Ginfo customer service point” or “Corte Lunga” updated train schedule provided by the Student Affairs Office desk on the ground floor. for train times.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 28 IN AND AROUND PRATO — TUSCANY CAMPUS, PRATO, ITALY

Buying train tickets in Prato If you’re going to Florence, make sure you ONLY get on trains BUYING TRAIN TICKETS IN PRATO whose destinationYou can buyis Firenze train tickets SMN (Santaeither Mariaat the Novella).machines Ifin the Porta al Serraglio station or from the newspaper shop inside You can buy train tickets either at the machines in the Porta al you’re traveling from Florence to Prato, make sure that the the station. Serraglio station or from the newspaper shop inside the station. destination is Lucca, Pistoia, or Viareggio — late in the evenings, some trains from Florence don’t stop at Porta al Serraglio which TYPES OF TRAINS IN ITALY means youTypes must get of off Trains at the station in Italy before, Prato Centrale (and Know your trains! Understanding the differences between the then either walk or get a cab). Otherwise, you’ll end up having to types of Italian trains will ensure that you purchase the right get off in Pistoia and waiting there to get a train back to Prato. Know your trains! Understanding the differences betweenticket the and types avoid anyof Italian fines. trains will ensure you The returnpur pricechase of the trainright betweenticket and Prato avoid and any Florence fines. is 5.20 euro, but this is for a regionale (regional) train only. Expect to High speed trains (“Le Freccie” and “Italo”) pay more for an intercity (IC) train. A monthly train pass costs High speed trains connect the main cities in Italy. They are often 44 euro. MonthlyEurostar passes (ES or only Treni run Eurostar from the Italia 1st of or the “Le month Frecce” ) the most expensive, but also the quickest way to get from one until the end of the month. So, for example, if you buy a ticket These are Italy's fastest trains. Seat reservations on Eurostar Italiamajor are city mandatory. to the next, Eandurostar therefore travels may at behigh the speeds best option for halfway through the month, it is only valid for about two weeks. your trip if time is of the essence. All high speed trains leave from between major Italian cities. Florence, so you’ll have to take a regional train from Prato to Flor- Look at the map on the following page to see the relative loca- ence first, so always make sure to calculate that in your planning. tions of train stations in Prato: Prato Porta al Serraglio to the North andInter Pratocity Centrale and the to newerthe East, Intercity with the Plus Tuscany trains Campus You can purchase high speed train tickets from one of two in Piazza SanRelatively Francesco. fast trainsAs you that can see,run Portathe length al Serraglio of Italy, is stopping atcompanies the large online: cities. TrenitaliaFirst and (secondwww.trenitalia.com/tcom-en class service is ) about 10 minutes from the school, while Prato Centrale is not selecting “Le Frecce”, or Italo (www.italotreno.it/en). Check available. First class coaches offer slightly better seats and are generally less crowded. Seat reservations are actually centrally located! both for the best deals and times. You can also purchase tickets compulsory on the Intercity Plus trains, and the fee is included inin the Santaticket Mariaprice. SeatNovella reservations train station can inbe Florence made for using the some Intercity trains, too. electronic kiosks that are available for both Trenitalia and Italo.

62

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM

29 IN AND AROUND PRATO — TUSCANY CAMPUS, PRATO, ITALY

When you purchase a high speed train ticket, you will be orange colored poster. It will tell you the route, the major inter- required to choose a specific departure time and date, which mediate stops, and the times the trains run. Be sure to check means you have a reservation on that specific train. Much like the notes column; expect schedule changes for weekends and an airplane ticket, if you miss your train, your ticket is not valid holidays (there are generally fewer trains that run on weekends). for the next train and you lose your money, so make sure to be on time! Make sure to check your ticket to see which carriage BUYING TICKETS FOR LONG JOURNEYS and seat you are in before boarding, and line up along the track There are a number of ways to buy a train ticket (biglietto) where your carriage will be arriving (large illuminated num- in Italy: bered signs along the track tell you where your carriage will • Go to a ticket window (biglietteria) at the station, equipped with be stopping) to make boarding the train quick and easy, as the the time and destination of the train you want to take, the num- train does not stop for long before it departs again. ber of tickets you need, and ticket class (primo or secondo). If purchased in advance, you can often find some good deals, • Use a ticket machine if the station has them. These are pretty so try not to buy your tickets last minute if possible. easy to use, and you can avoid long lines at the ticket window. Another positive thing about high speed trains is that they • Buy a ticket from a travel agent if they’re equipped to handle continue to run even during national train strikes, so your train tickets. An extra fee will usually be added to the price. travel plans will not be cancelled last minute due to a strike. • You can also buy train tickets online and see train schedules Intercity and the newer Intercity Plus trains online at trenitalia.com. If you’re traveling by Eurostar, remem- ber that seat reservations are mandatory. It’s also possible, and These are relatively fast trains that run the length of Italy, sometimes mandatory, to make seat reservations for IC trains. stopping at the large cities. First and second class service is available. First class coaches offer slightly better seats and are BOARDING YOUR TRAIN generally less crowded. Seat reservations are compulsory on the Once you have a ticket, you can head out to your train. In Intercity Plus trains, and the fee is included in the ticket price. Italian, the tracks are called binari (track numbers are listed Seat reservations can be made for some Intercity trains, too. under bin on the departure board). In smaller stations where Regionali (Regional Trains) the trains go through the station, you’ll have to go underground using the sottopassaggio or underground walkway to get to These are the local trains, often running around work and a track that isn’t binario uno or track number one. In larger school schedules. This is the type of train that runs between stations like Florence Santa Maria Novella, where the trains Prato Porta al Serraglio and Florence Santa Maria Novella. They pull into the station rather than passing through, you’ll see the are cheap and usually reliable, but seats can be hard to find on trains head-on, with signs on each track indicating the next major routes at peak times. Regional train tickets are valid only expected train and its departure time. for the day which is printed on the ticket. On the day, the ticket is valid for any train traveling between the departing and arriv- But before you go to your train, validate that train ticket! Just ing stations, and MUST BE VALIDATED at the train station. before you board your train, find the green and grey egg-shaped A ticket is only valid for the direction stated, so if you pur- machine and insert the end of your ticket. This prints the time chase roundtrip tickets, be careful to validate the right one (for and date of the first use of your ticket, and makes it valid for example, a ticket which starts at Prato Porta al Serraglio and the journey. There are stiff fines for not validating your ticket. ends at Firenze Santa Maria Novella is NOT valid for a trip back If you forget, try pleading that you’re just a dumb tourist. If the from Firenze Santa Maria Novella to Prato Porta al Serraglio). machine is not working properly, you are required to inform Once validated, the ticket is good for a maximum of six hours. the conductor (Capo Treno) as soon as you board the train. You can change the date on the ticket before midnight the day S/he can usually be seen exiting the train just before it departs before the date printed on the ticket. to make sure all passengers are on board and to close and lock the doors. Walk down the train to find the conductor and FINDING YOUR DESTINATION ON inform him or her that you were unable to validate the ticket THE TRAIN SCHEDULES because of the malfunction, and s/he will validate it for you. In every train station there are both white and yellow/orange Failure to validate your ticket due to machine malfunction train schedules displayed. For departing trains, check the yellow/ is not accepted as an excuse and may lead to a fine.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 30 IN AND AROUND PRATO — TUSCANY CAMPUS, PRATO, ITALY

It has worked before, but it works less and less as time passes. may need to wait on the phone for a minute or two, but you You will probably have to show your ticket to a conductor will eventually be passed to an operator. Give the operator the during your journey if he/she does the rounds, so keep it address you would like to be picked up at. They will respond where you can get to it. (usually in Italian but sometimes they do speak English) with the wait time (ex. “6 minuti”). Taxis do not honk or ring your Usually there are racks above the seats for luggage. Sometimes doorbell, so you will need to be out on the street waiting for the there are dedicated shelves near the ends of each coach for your cab shortly after you call for it. larger baggage. Note that you will not find porters in the station or waiting by the track to help you with your luggage; you In Florence, it is much easier to get a cab from a stand than to will need to get your luggage onto the train yourself. Recently, call for one, and there are stands in almost every major square however, it’s been noticed that some people who are not official as well as right outside the Santa Maria Novella train station. porters are offering to manhandle large suitcases for money. If there are no cabs at the stand, just wait a few minutes and one You don’t have to let them take your stuff. will come by, as taxis in Florence are always on the go and they come and go from the stands very quickly. It’s customary to greet fellow passengers when you sit down. A simple buongiorno will do nicely. If you want to know if a seat Taxis can also be booked up to 24 hours in advance. If you would is vacant, simply say E’ occupato? or E’ libero? like assistance booking a taxi, please speak to a member of staff during school business hours and we’ll be happy to help you. AT YOUR DESTINATION Train stations are bustling places, especially in large cities. TRANSPORTATION STRIKES Be careful about your baggage and wallet. Don’t let anyone offer Occasionally, strikes will be declared in Italy and other to help you with your luggage or offer you transportation once European countries. The Tuscany Campus staff does their you are off the train. If you’re looking for a taxi, head outside best to monitor local transportation strikes and communicate the station to the taxi stand. these to you promptly, however it is not always possible to know how your individual travel plans will be affected by a WARNING: Unfortunately, some individuals (most noticeably scheduled strike. At times, only one mode of transportation young female gypsies) hang around on the Eurostar tracks at may be affected (i.e. trains). Other times, a more general strike Santa Maria Novella and take advantage of the crowds at the is announced and everything from airplanes to taxis may be train doors to pick pockets. Don’t be disorganized, keep your stuff affected, including heavy delays and cancellations. Strikes together, keep your eyes open for each other, and you’ll be fine! typically last a maximum of 24 hours and often take place on BUSES a Friday, which unfortunately may interfere with student week- end travel plans. Flights that are cancelled due to a strike will be If you need to move around in Prato, you can take the LAM rescheduled as soon as possible, and there are some guaranteed bus. Every line has a different color depending on the destina- trains (as well as all high speed trains) that do run even in case tion. Check the route maps at the school. For more information, of a strike, so the important thing is to be flexible, come up check out the CAP website: www.capautolinee.it/bigliet.html. with a plan B, and not stress out. It is part of living in Europe TAXIS and everyone has survived the occasional transportation strike! Please note that classes, exams, and assignments will not be Prato taxi number: +39 0574 5656 rescheduled in the case of announced strikes. Florence taxi numbers: +39 055 4242 or +39 055 4390

Taxis are a safe way to travel in most larger cities in Italy, STUDY ABROAD SIDE TRIP TRAVEL REGISTRATION including in Prato. Taxis are white, not yellow, and cannot As a safety precaution, we require you to register any side trips be hailed. The two ways to get a cab in Italy are to call the you make while studying abroad. You do not need to register taxi number and request a cab, providing your full address, day trips, including school organized trips. You should com- or by going to a nearby taxi stand and waiting for the next plete the “Study Abroad Travel Registration” application for available taxi. each city you will be staying in. You can create an application by going to studyabroad.newhaven.edu and clicking on “Study In Prato, there are two taxi stands: in front of the Prato Centrale Abroad Travel Registration.” If you have any questions about train station, and in the Cathedral square. However, the wait this process, please contact the Study Abroad Office or the time may be longer at one of these stands, so it is advisable Tuscany Campus staff. to call. There may be a recorded message (in Italian) so you

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 31 FLORENCE (FIRENZE)— TUSCANY CAMPUS, PRATO, ITALY

THINGS TO SEE AND DO IN FLORENCE Cenacolo del Ghirlandaio e Museo di Ognissanti Borgo Ognissanti 42, Florence MUSEUMS & GALLERIES Hours: Monday, Tuesday, Saturday, 9 a.m. –12 p.m.; Boboli Garden Closed New Year’s Day, May 1st, and Christmas Day Piazza Pitti 1, Florence Tickets: free Hours: Daily 8:15 a.m. – 4:30 p.m. (November through www.uffizi.firenze.it/en/musei/index.php?m=ognissanti February); 8:15 a.m. – 5:30 p.m. (March); 8:15 a.m. – 6:30 p.m. (April, May, September, and October); 8:15 a.m. – 5:30 p.m. Cenacolo Di Santa Apollonia (in the month of October when ends); Via XXVII Aprile 1, Florence 8:15 a.m. – 7:30 p.m. (June through August). Hours: Daily 8:15 a.m. – 1:50 p.m.; Closed on the 2nd and Entry is permitted up to an hour before closing time. Closed 4th Monday and 1st, 3rd, and 5th Sunday of each month, on the 1st and the last Monday of each month, New Year’s Day, New Year’s Day, May 1st, and Christmas Day May 1st, and Christmas Day. www.uffizi.firenze.it/en/musei/index.php?m=apollonia Within Boboli, the Grotta Buontalenti is open for guided tours, depending on the opening hours of the Gardens: 11 a.m., Galleria Dell’Accademia 1 p.m., 3 p.m. all year round; 11 a.m., 1 p.m., 3 p.m., 4 p.m. from Via Ricasoli 58 – 60, Florence March to September; 11 a.m., 1 p.m., 3 p.m., 4 p.m., Hours: Tuesday to Sunday, 8:15 a.m. – 6:50 p.m.; 5 p.m. from April to September. closed Monday, New Year’s Day, May 1st, and Christmas Day Tickets: full price €7; reduced €3.50 Tickets: full price €6.50; reduced €3.25 Ticket also valid for the Silver Museum, the Costume Gallery, the Porcelain Museum, and the . www.uffizi.firenze.it/en/musei/index.php?m=accademia www.uffizi.firenze.it/en/musei/index.php?m=boboli Galleria Palatina Cappelle Medicee Piazza Pitti 1, Florence Piazza Madonna degli Aldobrandini 6, Florence Hours: Tuesday to Sunday 8:15 a.m. – 6:50 p.m.; Closed Mondays, New Year’s Day, May 1st, and Christmas Day Hours: Monday through Sunday 8:15 a.m. – 5 p.m. The ticket office closes at 4:20 p.m. Tickets: full price €8.50; reduced €4.25; Tickets also valid for the Gallery of Modern Art. Closed on the 2nd and 4th Sunday and 1st, 3rd, and 5th Monday of each month, New Year’s Day, May 1st, and Christmas Day. www.uffizi.firenze.it/en/musei/index.php?m=palatina Tickets: full price €8; reduced €4 Gallery of Modern Art www.uffizi.firenze.it/en/musei/index.php?m=cappellemedicee Piazza Pitti 1, Florence Cattedrale di Santa Maria del Fiore (Duomo) Hours: Tuesday to Sunday 8:15 a.m. – 6:50 p.m. The ticket office closes at 6:05 p.m. Piazza del Duomo, Florence Closed Mondays, New Year’s Day, May 1st, and Christmas Day Hours: Please consult the website for the hours of the Duomo and all its monuments (Baptistry, Crypt, Cupola, Museum, Tickets: full price €8.50; reduced €4.25 Tower) as they may vary depending on the day of the week and www.uffizi.firenze.it/en/musei/index.php?m=artemoderna any special events. www.ilgrandemuseodelduomo.it/ Museo Archeologico Piazza Santissima Annunziata n. 9b, Florence Hours: Tuesday – Friday 8:30 a.m. – 7 p.m.; Saturday and Sunday 8:30 a.m. – 2 p.m. Tickets: full price €4.00; reduced €2.00 www.archeotoscana.beniculturali.it/index.php?it/146/firen- ze-museo-archeologico-nazionale

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 32 FLORENCE (FIRENZE) — TUSCANY CAMPUS, PRATO, ITALY

Museo Del Uffizi Gallery Via del Proconsolo 4, Florence Piazzale degli Uffizi, Florence Hours: Daily 8:15 a.m. – 1:50 p.m. Hours: Tuesday to Sunday 8:15 a.m. – 6:50 p.m.; The ticket office closes at 1:20 p.m. Closed Monday, New Year’s Day, May 1st, and Christmas Day Closed on the 1st, 3rd, and 5th Sunday and 2nd and Tickets: full price €6.50; reduced €3.25 4th Monday of each month, New Year’s Day, May 1st, www.uffizi.firenze.it/en/musei/?m=uffizi and Christmas Day. Tickets: full price €4.00; reduced €2.00 The www.uffizi.firenze.it/en/musei/index.php?m=bargello Piazzale degli Uffizi 6, Florence Phone: 055 238 8651 Museo Di San Marco Hours: At present, the Corridor is temporarily closed. Visits Piazza San Marco 3, Florence for students and scholars should be arranged with the Uffizi Hours: Monday to Friday 8:15 a.m. – 1:50 p.m. Gallery secretary. Ticket office closes at 1:20 p.m. www.polomuseale.firenze.it/en/musei/index.php?m=vasariano Saturday and Sunday 8:15 a.m. – 4:50 p.m. Ticket office closes at 4:20 p.m. Villa Bardini and the Bardini Gardens Closed on the 1st, 3rd, and 5th Sunday and the 2nd Costa San Giorgio 2, Florence and 4th Monday of each month, New Year’s Day, Hours: Tuesday through Sunday 10 a.m. – 7 p.m.; May 1st, and Christmas Day. Closed Mondays Tickets: full price €4.00; reduced €2.00 Tickets: full price €8.00; reduced €6.00 for holders of valid www.uffizi.firenze.it/en/musei/index.php?m=sanmarco tickets to www.bardinipeyron.it Museo di Santa Maria Novella Piazza Santa Maria Novella 18, Florence LIBRARY Hours: Monday, Friday, Saturday, Sunday: 10 a.m. – 4 p.m.; Bibloteca delle Oblate Weekday holidays 9 a.m. – 2 p.m. Via dell’Oriuolo 26, Florence Closed on New Year’s Day, Easter Sunday, May 1st, August 15th, Hours: Mondays 2 p.m. – 7 p.m.; Tuesday to Saturday and Christmas Day 9 a.m. – Midnight; closed Sundays and holidays Tickets: full price €3.00; reduced €2.00 (for university students) The Oblate Library is set in a former convent just a few blocks www.museicivicifiorentini.it/en/smn/ from the city’s cathedral or Duomo, and a few minutes’ walk from the main railway station. It offers books available for borrowing in Italian and other languages, including English; Piazza Strozzi, Florence periodicals; CDs and DVDs; reading rooms; Wi-Fi access; Hours: Open daily 9 a.m. – 8 p.m.; Thursdays 9 a.m. – 11 p.m. cultural events; and a highly popular terrace café on its top floor with fabulous views of the cathedral dome. The library is a great Tickets: full price €8.50; reduced €4.00 for university students every place to study or learn a bit of Italian from the local students Thursday after 6 p.m. and every Tuesday from 9 a.m. to 8 p.m. you’ll often meet there. www.palazzostrozzi.org , Florence Call 055 2768325 to inquire about opening hours. www.museicivicifiorentini.it/en/palazzovecchio/

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 33 FLORENCE (FIRENZE) — TUSCANY CAMPUS, PRATO, ITALY

THEATER DAY TRIP AND WEEKEND TRIP IDEAS Maggio Musicale Fiorentino Over the course of the semester, you’ll be able to participate (Goldoni, Comunale, and Opera theater) in a number of program-sponsored excursions. We encourage Corso Italia, 16 Florence you to explore the area as much as possible while you’re in Italy! Phone: 055 2779350 Below are some ideas for day trips or weekend trips which Email: [email protected] can easily be planned from Prato. Don’t forget that you can find many more ideas at the Travel Corner in the Student www.maggiofiorentino.it/ Affairs Office! Remember as well that Prato has a lot of hikes CINEMAS to offer in the beautiful Tuscan countryside! Please note that “Original Language” films are usually subtitled AREZZO in Italian, but the original language isn’t always English! One of Tuscany’s historic cities, in Roman times Arezzo was British Institute described as the Capital of Etruria. It’s particularly fun to visit during its vast open-air antiques fair, held the first Sunday of Lungarno Gucciardini 9, Florence the month. Phone: 055 26778270 BOLOGNA Films in English: Wednesday This city is home to the oldest existing university in the world, www.britishinstitute.it/en/events/2/talking-pictures/ founded in 1088. It can also boast some of the tastiest food in all Cinema Fulgor of Italy: Bolognese sauce, tortellini, and lasagna all originated here. Via Masofiniguerra 24 r, Florence CHIANTI Phone: 055 238 1881 The Chianti area is famous all the world over for its gentle Original Language: Thursdays rolling hills, its picturesque towns, and fields of poppies and sunflowers — not to mention its delicious local food and wine. www.staseraalcinema.it/index.php?id_menu=26 THE CINQUE TERRE Odeon Cinehall Some of the most breathtaking scenery in Italy can be found Piazza Strozzi, Florence in these “five lands” on the nearby Ligurian coast. Best in warm Phone: 055 214068 weather, but it’s beautiful even in the off-season when there are Original Language: Mondays, Tuesdays, Thursdays fewer crowds. www.odeonfirenze.com/original-sound/ LUCCA SOME TIPS FOR YOUR TRIPS TO FLORENCE The historic center of Lucca is surrounded by massive fortified walls, which have kept it so well-preserved over the centuries. • Be careful when you cross the street — traffic in Florence is Rent bikes and tour the town from atop its walls, and then stop faster and less considerate than in Prato. for a picnic! • Don’t buy bags, glasses, or other designer things from street sellers — it’s a crime! PISA Who hasn’t heard of the Leaning Tower? But Pisa has a lot more to • If you want to go to a museum, see if you can buy your offer once you step off the beaten tourist track: Renaissance pala- ticket online to save time: zzi, peaceful gardens, and fragrant pine-nut cookies, for starters. www.b-ticket.com/b-ticket/uffizi/default.aspx • Watch out for pickpockets — keep your bag closed, always PISTOIA in front of you, never out of your sight, and never carry your Pistoia is not really well-known, but it is definitely worth the wallet in your back pocket. visit! You will be surprised by its historic city center with lovely churches and palaces. Not even 15 minutes by train from Prato!

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 34 FLORENCE (FIRENZE) — TUSCANY CAMPUS, PRATO, ITALY

ROME UMBRIA Rome wasn’t built in a day, and you can’t see it in a day either! , Assisi, Gubbio, Trasimeno, Orvieto: Tuscany’s neighbor Do yourself a favor and set aside at least a weekend to see the to the south, Umbria, is full of historic cities and beautiful green Roman forum, tour the Vatican museums, and sample some countryside. Home of Baci Perugina and many other chocolates! hearty Roman cuisine. VIAREGGIO SIENA AND SAN GIMIGNANO Viareggio is the closest seaside resort to Prato and is perfect for Florence’s historic rival, Siena, is divided into medieval rioni, or a day in the sun. Be sure to try cecina and some of the area’s neighborhoods, each with its own symbol and identity. Nearby fresh seafood while you’re there. San Gimignano is famous for its centuries-old towers and views over the countryside.

THE THERMAL SPAS Tuscany is dotted with thermal spas, where natural hot springs have attracted spa-goers for centuries. The waters are known for their healing properties, whether you drink them or just soak in them!

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 35 KEEPING IN TOUCH — TUSCANY CAMPUS, PRATO, ITALY

UNIVERSITY OF NEW HAVEN EMAIL There’s also another MBE office located in Via Pistoiese 389/L Throughout the entire program, monitor your University Store Manager: Erika Moni of New Haven email for important information from Tel: 0574 603343 campus concerning housing, registration, safety abroad, Fax: 0574 440876 and other matters. Your University of New Haven email address Email: [email protected] is the only address the University of New Haven will use They are open from Monday to Friday 9 a.m. – 1 p.m., and to contact you. 2:30 p.m. till 6:30 p.m.

Please note that it is required to check your University of If you need to receive a package from the U.S., the sender New Haven email account every day during the workweek, should address the shipment to MBE, and you will have to which ends Friday evening. pick it up at MBE office. The storage charge for each received package is 3.00 euro. RECEIVING LETTERS You should NOT have letters sent to your housing address in IMPORTANT TIPS FOR RECEIVING PACKAGES SENT Prato. Instead, have your family and friends send letters to the FROM THE U.S. school, and we’ll put them in your student mailbox at the school. When a package is sent from the United States, it has to pass Give this address to your friends and family (for letters ONLY): through customs, just as we do when we travel, and items must be declared. The Italian Government taxes declared valued Your Name items at an additional 20%, and you will wind up having to pay c/o University of New Haven an enormous fee just to accept the package! You’re obviously Piazza San Francesco 8 not shipping expensive merchandise around for an import/ Prato 59100 export company, so here are a few golden rules for those ITALY sending you packages from the U.S. to Italy: Please note: Any packages sent to the school may be returned When sending packages from the U.S., a form has to be filled to the sender, particularly if they require payment of customs out describing what is in the box. Always ask your friends and duty or other fees. Please see below for more information on family to write: “Used, personal items for private use. Oggetti receiving packages. personali usati.” When writing down the content value of the RECEIVING PACKAGES box, always declare a low value and write down less than $30 (even $1 is acceptable); otherwise, you will have to pay a tax. No packages should be sent to the school. We recommend that you do not use UPS. They have private If you want packages sent to you in Prato, you must have them postal fees, charge 20% tax for declared items, and are usually sent to Mail Boxes Etc. (MBE). the hardest packages to get sent. Mail Boxes Etc. (MBE) is a global retail chain of business THE FOLLOWING ITEMS ARE NOT ALLOWED THROUGH CUSTOMS: service centers. The locations offer pack and ship services, Food, toiletries, hair products, toothpaste, perfumes, cosmetics, couriers, office services, document production, shipping, medications, medicines, vitamins, leather, or fur products. packing materials, printing, copying, postal services, and Avoid the hassle — with the exception of prescription medica- some other business services. tion, you can buy these things locally! The nearest MBE office is located in Viale Montegrappa 136 Remember, we recommend that if you are taking medication Store Manager: Maurizio Svelto for a medical condition such as diabetes or allergies, you should Tel: 0574 572002 bring all the medicine you’ll need for the entire semester with Fax: 0574 583307 you. DO NOT ATTEMPT TO HAVE SOMEONE MAIL Email: [email protected] PRESCRIPTION MEDICATIONS TO ITALY. Getting such The address to use is the following: packages cleared by customs authorities can be very difficult, costly, and time-consuming, and might not work. Your Name — Your Italian Telephone Number University of New Haven Tuscany Campus c/o Mail Boxes Etc. Viale Montegrappa 136 59100 Prato ITALY

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 36 KEEPING IN TOUCH — TUSCANY CAMPUS, PRATO, ITALY

SENDING LETTERS Poste Italiane You can buy envelopes at many shops in the city center, and Hours: Monday – Friday 8:25 a.m. – 7:10 p.m.; you can get stamps at any Tabaccaio (store with a large black Saturday 8:25 a.m. –12:35 p.m.; closed Sundays T sign outside). To post your letters, there are red post boxes Locations: very nearby in Piazza Duomo outside Bar Coppini. Via Arcivescovo Antonio Martini 54, phone: 0574 483349 When mailing a letter or post card from Prato to any other Via Marianna Nistri 7, phone: 0574 699531 city within Italy or internationally, put it in the slot marked “Per tutte le altre destinazioni.” Note that the inclusion of postal Via Fabio Filzi 39g, phone: 0574 611732 codes in Italian addresses is essential; delivery of your letter or parcel may depend on it. Make sure to write “Air Mail” or “Par Avion” in order to ensure that the letter does not go by boat. If you are lucky, the letter will be delivered within about four to seven days.

If you want to make sure that your correspondence gets there, you may want to send it via an international courier service, such as FedEx or DHL Worldwide Express, or through Mail Boxes, Etc.

SENDING PACKAGES If you want to ship anything to the U.S., we recommend MBE (see Receiving Packages, above, for locations and other details).

The cheapest rates for shipments to the U.S. via courier are:

• €59 for shipments within 10 kg • €80 for shipments within 20 kg Mail Boxes Etc. locations will carefully pack your items directly in the center and can create custom packages. They also sell packaging supplies, moving supplies, and local pickup for shipments of any size.

However, you can also ship packages through the main post office, Poste Italiane. Remember always to secure your package carefully with packing tape before going to the post office; the personnel will not pack your items for you.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 37 MONEY MATTERS — TUSCANY CAMPUS, PRATO, ITALY

CASH that day’s exchange rate and the amount your own bank allows you to withdraw in one day (your daily limit). Remember that Exchanging currency in Italy can be inconvenient and the money you withdraw from an ATM in Italy will be denom- expensive. Banks no longer allow non-customers to exchange inated in the local currency. Banks can also give cash advances one type of currency for another, and private exchange offices in local currency on major credit cards often at the wholesale charge a high commission rate. The exchange rate at hotels, exchange rate, which is generally 5% better than the retail rate restaurants, and airports is usually very unfavorable as well; ordinarily used by banks. Many credit card companies charge avoid them unless it’s an emergency. Some students have been interest beginning the day you withdraw money even if you pay successful exchanging currency at the local post office, but off the entire balance on your credit card bill. more and more this is becoming difficult as well. We also recommend that you transfer money from your savings For this reason, we recommend that you do NOT bring a large account to your checking account, as you may not be able to amount of American cash dollars with you and expect access your savings account in Europe. to exchange it here. REMEMBER TO TELL YOUR BANK AND YOUR CREDIT The quickest and most inexpensive way to get cash (euros) is CARD COMPANY THAT YOU WILL BE ABROAD FOR to withdraw cash using your debit or credit card at an ATM THE DURATION OF YOUR PROGRAM. With this informa- (“bancomat”). Although the Italian bank (and your bank at tion, your bank or credit card company will not be suspicious home) may assess a transaction fee, it is usually much cheaper or block your account/card when it sees your first charge made than the commission a bank or bureau de change will charge, from outside the United States. and the exchange rate is better. There are many banks in Prato and elsewhere in Italy so you will not have a problem finding an TRAVELER’S CHECKS ATM. Fortunately, the ATMs will often have the instructions in The main advantage to traveler’s checks is that they can be English as well as Italian. replaced if lost or stolen. You will pay a commission to convert Similarly, if you are planning to travel to another country that these into currency. Recently, students in Italy have had trouble does not use Euros while you are studying abroad (the UK or finding places to exchange them, and problems with actually Croatia, for example), we recommend you find a local ATM getting them exchanged, so we do not recommend using them and withdraw a small amount of the local currency. Be careful as your primary source of funds. Rather, consider having some of withdrawing too much as if you have some leftover, you will as an emergency reserve only in case your credit card or ATM lose money trying to convert it back to Euros or U.S. dollars. card is lost or stolen.

CREDIT/DEBIT CARDS MONEYGRAM Major credit and debit cards are widely accepted in hotels, Using money transfer services such as MoneyGram allows shops, and restaurants. Visa is the most welcomed credit card; students to go to the local post office in order to withdraw the however, MasterCard is also accepted but to a slightly lesser amount sent to them. However, this requires you to have a degree. Know that American Express is accepted much less codice fiscal or fiscal code. One can be obtained by going to the frequently. It is important to note that most bars, coffee shops, Agenzia delle Entrate (located in via in Prato) with your bakeries, and newsstands only accept cash; therefore, always postal receipt for your permit of stay (with which all students carry cash, with you. DO NOT carry large amounts of cash, are provided) and your passport. You must then present your as it is irreplaceable if lost or stolen. MoneyGram receipt, passport, and fiscal code to the post office in order to claim your money. ATMS You can also obtain money through a cash advance from your GETTING MONEY FROM HOME credit card using an ATM. Using your card requires having Ordinarily, we suggest using the methods detailed above to and knowing a Personal Identification Number (PIN). There get money from home. In an emergency, Western Union can is a service charge ranging from $2 to $5 per cash advance; have money wired to you from the U.S., though there is always therefore, you should withdraw money in larger amounts. The a commission. Consult their website (westernunion.com) for most you can withdraw in one day is usually the equivalent of more information. €400–450 (about $580–650); the amount is dependent upon

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 38 MONEY MATTERS — TUSCANY CAMPUS, PRATO, ITALY

SAMPLE COSTS OF GOODS IN PRATO

ITEM COST: LOW COST: HIGH Transportation Prato city bus ticket (valid 70 minutes) €1.50 Train ticket to/from Florence €5.20 round trip Taxi within Prato €7 €15 Taxi ride to/from Florence €30 €45 (at night) Train ride: 1 way Eurostar Florence to Rome €45 (2nd class) €60 (1st class)

Food Outside of Meal Plan Breakfast (colazione) €4 €6 Daily lunch (Menu del giorno) €8 €16 Sandwich (panino) €3 €8 Bottle or can of soda €2 €3 Cup of coffee €1 €2

Entertainment Movie €7.50 Theater €20 (with student discount) €40 (with student discount) Concert €30

Communication €1.15 to Italy or EU, Stamps for letters or postcards €2.40 to U.S. mainland 1 hour of internet access at a cybercafé €3

Shopping/Clothes/Accessories Shoes €70 €200 Jeans/Pants €70 €250 Shirts €20 €80 Purse/Bag €35 €200

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 39 SAFETY ABROAD — TUSCANY CAMPUS, PRATO, ITALY

TUSCANY CAMPUS EMERGENCY NUMBER: (+39) 338 9466 785 IN THE EVENT OF AN EMERGENCY, ALWAYS NOTIFY UNIVERSITY OF NEW HAVEN TUSCANY STAFF IMMEDIATELY

ITALIAN EMERGENCY NUMBERS Emergency or Reason for calling Whom to contact Number to call Non-Emergency?

A student has been injured University of New Haven or attacked, is seriously ill, Emergency Tuscany Campus 338 9466 785 is in danger, or is endangering Emergency Number himself or others

Carabinieri (police) 112 A student has been Emergency OR a victim of a crime Polizia (police) 113

Emergenze sanitarie Ambulance needed 118 Emergency (Emergency Medical Service)

Fire Emergency Vigili del Fuoco (Fire Department) 115

To get a listed phone number Non-Emergency Telephone Directory Assistance 12

To report minor violations Polizia municipale Non-Emergency 0574 42391 (noise, traffic/parking) (Prato Municipal Police)

NOTES ON ITALY’S EMERGENCY PHONE NUMBERS HOW TO CALL TO AND FROM EUROPE The toll-free number 113 is Italy’s equivalent to 911. When you call, As a University of New Haven Tuscany student, you received you will be redirected to the appropriate organization — whether an Italian cell phone in the beginning of the semester, including the Fire Department, Police, or Emergency Medical Services. credit. Please check the phone deal that you have to use that cell phone. You can also give your cell phone number to people in the The free emergency numbers — 112, 113, 115, 118, etc. — may U.S., since it is very easy to call to and from Europe (obviously, be called from a mobile phone, even when you have run out of this is not a free service!). All information on how to call to and prepaid credit on your phone. from Europe can be found by clicking on the following link: There is another free number, 117, for the Guardia di Finanza www.ricksteves.com/travel-tips/phones-tech/call-uk-europe. (Financial Police). This branch of the police force deals pri- marily with crimes involving tax evasion, illegal commerce, WHAT’S THE DIFFERENCE BETWEEN CARABINIERI importation, and exportation, as well as the sale and possession AND POLIZIA? of controlled substances. The Carabinieri are a sort of local branch of military police. The Polizia di Stato is in charge of public safety, but is also responsible for highway patrol, railways, airports, customs (together with the Guardia di Finanza) as well as certain waterways, and assisting the local police forces.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 40 SAFETY ABROAD — TUSCANY CAMPUS, PRATO, ITALY

Either one will help you in an emergency, though if you have GOING OUT been pickpocketed, the Carabinieri are generally the branch • Choose your new friends well. If you have to go back home you should contact. late, get someone you know well and trust to take you home For minor issues, contact the Polizia Municipale — you will or pick you up — not a brand-new acquaintance. often see them patrolling on foot. • Always help each other out by escorting each other on nights out. The buddy system works! NEVER leave someone on their SOME SAFETY ADVICE AGAINST own at a bar or a party. PETTY CRIME • If you think someone is following you, go to the nearest police Italy and Prato are, by the standards of many other nations and station; stop a police officer; go into a bar or another crowded cities, a safe place to live. However, it is your responsibility to be place; or ask a passerby for help. on the alert and take preventative measures to avoid being the victim of crime. AT THE POST OFFICE AND AT THE BANK • When withdrawing money, bring a trusted friend or BAG SNATCHING AND PICKPOCKETING classmate with you. Unfortunately, these are common problems for tourists and • Put your cash into an inside pocket and keep a purse with students in some areas, but you can do the following to protect a few odd coins handy so that you can use it for shopping or, yourself and your valuables: in case of robbery, give it to the criminals. • When walking, keep your bag on the wall side, not the street • Try to keep your cash and cards separate. side, ideally slinging it across your body and protecting it with your forearm. • If you feel like you’re being watched; stop inside the bank or the post office and express your fears to the person • Avoid carrying valuables and documents — carry a photo- you’re with or to the security guard; if you’re in the street, copy of your passport and leave the original in a safe place. go inside a shop, look for a police officer or another • Keep your wallet in an inner pocket inside your bag — not trustworthy person. in your back pocket or in bags which can be opened easily — • Be careful when using your cash card; if you feel like you’re and always keep your bag zipped. being watched, wait for another moment to withdraw cash. • Avoid wearing eye-catching gold earrings, necklaces, and other precious jewelry. TIPS FOR TRAVELING ON PUBLIC TRANSPORT • Read the above section on pickpocketing carefully. • When you’re in a bar or a restaurant, always keep your bag where you can see it. • Traveling in pairs or groups is always safer! • Keep your bag in full view when using internet cafes, in line • Remember that pickpockets don’t just target purses at the supermarket, when trying on clothes, or when browsing and wallets; always watch your jackets, phones, laptops, in a shop. and even suitcases. • Know how to recognize the tricks: some common pickpocket- • Be vigilant not only on buses and trains, but also on platforms ing techniques include: while waiting to get on; at the bus stop or underground sta- tions a bit of apparently normal pushing and shoving may be ––bumping into the victim a deliberate trick. ––using pieces of cardboard, newspapers, and clothes to hide • If you want to sleep while traveling, make sure at least one when pickpocketing person in your group will watch your bags, shoulder bags, and ––standing in the way when passengers are trying to get jackets — this applies to public transport and to beaches, too. on or off trains, causing a pileup • When alone on trains and buses, take your valuables with ––spilling something on the victim’s clothes and then you if you go to the washroom or for longer absences. offering help to clean up • If you travel in a sleeping car, remember to lock your ––asking for information or help to divert the victim’s attention compartment door. • Watch out for each other! Warn a friend if his or her bag is open.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 41 SAFETY ABROAD — TUSCANY CAMPUS, PRATO, ITALY

• Avoid isolated compartments on trains. Do not operate a motor vehicle while abroad. Road rules and etiquette and liability laws and customs are different. • If strangers ask you to carry items for them, always refuse — especially when passing through Customs Do not take risks abroad that you would not take at home.

• Refuse any food or drinks from strangers; they may contain Make photocopies of your documents: If you haven’t done so sleeping drugs or narcotics already, make photocopies of all of your important documents • Beware of strangers who offer to help you lift or carry your now, and keep copies separately from the original documents luggage — they may run off with it in your housing. IF YOU LOSE YOUR LUGGAGE THE U.S. CONSULATE IN FLORENCE Baggage delivery is one of the most common problems in air- The U.S. Consulate General in Florence offers a full range ports, especially in large ones like Rome Fiumicino and of services for U.S. citizens in the regions of Tuscany. Malpensa. Your bags may be delayed or lost. The Consumer Protection Association highlights that a half an hour delay is The American Citizen Services Unit is responsible for providing enough to ask for compensation, but you need to report the loss services to all Americans within its consular district, whether of your luggage first. they are living here permanently or just visiting as tourists. These services include emergency assistance, notarial deeds, First of all, the traveler has to go to the “Lost and Found” Office reports of birth/death abroad, selective service registration, at the airport to report damaged or lost luggage; you’ll have to absentee voting, passport issuance, and more. show your ticket, your boarding card, and baggage receipt, and fill out a special form. Non-emergency services (e.g., renewal of U.S. passports, Consular Reports of Birth Abroad, and notarial deeds) If you are away from home, after 24 hours most airlines provided by the American Citizen Services Unit at the U.S. have to make sure that you have the necessities you need to sur- Consulate in General Florence are available through an online vive while your bag is being located. If luggage is not returned appointment system. within 48 hours, you can ask for monetary compensation. You will have to produce your claim to the national airline company Please click https://evisaforms.state.gov/acs/default.asp?post- within three days in case of damage and within 14 days for lug- code=MLN&appcode=1 to schedule an appointment. gage loss. For long-range flights, it’s seven or 21 days, depending on the cause. CONTACT INFORMATION AND LOCATION: Consulate General Florence OTHER IMPORTANT SAFETY TIPS Lungarno Vespucci, 38 — 50123 Firenze Visit www.travel.state.gov to: Telephone (switchboard): (+39) 055 266 951 • Enroll in the “Smart Traveler Program” http://florence.usconsulate.gov/ • Read the “Worldwide Caution” issued July 26, 2011 U.S. CITIZEN SERVICES • Read the Worldwide “Travel Alert” issued October 11, 2011 Emergency Services • Obtain “Country Information” for the country in which you’ll Hours: Monday through Friday 9:00 a.m. – 12:30 p.m. (walk-in) study and those that you might visit Non-Emergency Services (e.g., renewal of U.S. passports, Consular • Read “Tips for Traveling Abroad” to learn the role of the U.S. Reports of Birth Abroad, and notarials) by appointment only. embassy or consulate in a crisis PUBLIC INQUIRES Monitor local and international news sources. Be informed. For general inquiries, please call: (+39) 055.266.951 between Be alert and sensitive to your surroundings. 2:00 and 4:00 PM or email: [email protected] or Report any irregularities to the authorities. Avoid demonstra- fax (+39) 055 215 550 tions. Heed local authorities. Keep a low profile as a U.S. citizen. For holiday schedules, please see: If you break local law, you are subject to local penalty. http://italy.usembassy.gov/holiday-schedule.html

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 42 SAFETY ABROAD — TUSCANY CAMPUS, PRATO, ITALY

Please Note: Citizens with lost or stolen passports must go in person to apply for a same-day emergency passport at the Consulates General in Florence.

IMPORTANT SECURITY ANNOUNCEMENT FOR THOSE VISITING THE U.S. CONSULATE Please do not bring mobile phones or any electronic devices, such as Blackberries, iPods, or PDAs, as they are not allowed within the Embassy or Consulates General. We also strongly advise that you do not bring strollers, large bags, such as back- packs, suitcases, or packages to the interview, as there are no storage facilities on the grounds of the facilities.

Only person(s) seeking consular services will be admitted into the Embassy or Consulates General.

Exceptions will be made only if those seeking consular services are under 18, or if they are disabled and require assistance.

Applicants who do not follow these instructions will experience considerable delays at the security checkpoint.

HOW TO GET TO THE U.S. CONSULATE IN FLORENCE The Consulate is not far from the Santa Maria Novella train station in Florence. See the Consulate website for details on how to get there.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 43 HEALTH — TUSCANY CAMPUS, PRATO, ITALY

Your health and safety are extremely important during your GEOBLUE DIRECT PAY DOCTORS time in Prato, Italy. This section will give you guidance on how We recommend that for any of your health issues you consult to access health insurance while you are abroad and explain one of the program’s trusted GeoBlue doctors: what to do before you leave to ensure you have the proper medications and health requirements. You can also read about In Prato ways to stay safe while studying abroad in Prato and while traveling throughout Europe in our Safety section. Dr. Tiziana Baroncelli The University of New Haven wants all their students and staff Cell: (+39) 338 400 2750 to be safe and happy while studying abroad. Please take the time Dr. Tiziana Baroncelli has two clinics in Prato; their locations to read these important bulletins and tips. and hours can be found below. Please remember to ask a staff member to call the clinic and let them know you’re coming to ACTIVATING YOUR HEALTH INSURANCE see Dr. Baroncelli. We’ll show you exactly where Dr. Baroncelli’s As a student at the University of New Haven Tuscany program, clinic is located during our Orientation tour. you will have automatic access to GeoBlue health insurance. This international insurance has been purchased on your behalf Clinics and Hours: by the University of New Haven. Via Mazzini 19 Please note that your health insurance coverage starts on the Tel: 0574 36222 or 0574 930639 first day of your program for many medical services which are Hours: required due to illness or accident which occur during the pro- Monday: 3:30 p.m. – 7 p.m. gram dates. Your coverage ends on the last day of the program; Tuesday: 9 a.m. – 12 p.m. therefore, should you choose to stay abroad after the end of Wednesday: 4:00 p.m. – 7 p.m. your program, you will not be covered during that period. Friday: 2 p.m. – 5 p.m.

You will receive a GeoBlue insurance card to keep with you Via Gherardi 94 at all times. If you lose it, you can print another copy online. Tel: 0574 462272 To print off an insurance card, you will need to log on to the GeoBlue website (www.geo-blue.com) with your certificate Hours: number and password. Thursday 9 a.m. – 12 p.m.

YOUR INSURER: GEOBLUE In Florence GeoBlue has a network of health care providers around the Medical Service world that maintain a special billing relationship with the insurance company. If you choose to go to a GeoBlue Direct Pay Via Roma, 4 (Florence) — two minute walk from Florence Duomo doctor or facility, they can bill GeoBlue directly and you will not Tel: +39 055 475411 have to pay anything upfront or go through the claims process. www.medicalservice.firenze.it

Besides coverage for illness or accidents, GeoBlue also offers Walk-in hours: other helpful services, such as locating network doctors, trans- Monday to Friday: 11 a.m. – 12 p.m., 1 p.m. – 3 p.m., lation of medical terms, news and safety alerts, symptom triage, and 5 p.m. – 6 p.m. and pre-departure guidance through their website and mobile Saturday: 11 a.m. – 12 p.m., 1 p.m. – 3 p.m. app. These can be useful resources, especially if you will be Medical Service is a clinic with many English speaking traveling independently. doctors and specialists, including allergists, gynecologists, dermatologists, etc. They accept GeoBlue insurance and take COVERAGE INFORMATION both appointments and walk-in visits. For specialist visits, Basic medical expenses are covered at 100% of reasonable please make an appointment. expenses up to $250,000. Outpatient medication is included at 100% of the actual charge. The policy has a maximum benefit of $250,000 per year and a $1,000,000 maximum lifetime bene- fit. For more specific information on the policy, you can consult the GeoBlue website.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 44 HEALTH — TUSCANY CAMPUS, PRATO, ITALY

Dr. Stephen Kerr The GeoBlue claim form can be accessed from the website and can be submitted electronically, either through the Piazza Mercato Nuovo, 1 (Florence) website (www.geo-blue.com), the mobile app, or by email Tel: +39 055 288055 during office hours ([email protected]). If you need assistance in filing Cell Phone: +39 335 836 1682 (8 a.m. – 8 p.m.) www.dr-kerr.com a reimbursement claim, please contact GeoBlue for assistance, or see Prato staff. Hours: When possible, you can also submit a request through the Geo- Monday to Friday with an appointment: 9 a.m. – 3 p.m. Blue website to set up Direct Pay with a doctor that is not already Monday to Friday walk-in hours: 3 p.m. – 5 p.m. on the GeoBlue network. As this process may take a few days, it Dr. Stephen Kerr is a British physician whose office is located is generally recommended only for non-urgent health matters. just in front of the “porcellino” statue in Florence. He does have walk-in hours during the week but it is best to call ahead and set GETTING MEDICINE WHILE IN PRATO up an appointment, in case he is out making house calls. Just as in the U.S., over-the-counter basics like aspirin or simple cold remedies can be found in any pharmacy in Italy without You will be provided with much more information about a prescription. If you need to bring prescription medication GeoBlue, health matters, pharmacies, specialized doctors, with you to Italy, visit your doctor before departure and ask and Prato Hospital when you arrive in Prato. to be able to fill a prescription for as much of your medication as you will need for the entire duration of your program. Bring OTHER MEDICAL SERVICES AVAILABLE IN PRATO enough of the medicine to last you for the entire semester. You can find a comprehensive list of dentists and specialists at Together with your prescription medication, bring a copy of the end of this section. The University of New Haven Tuscany the prescription and a signed authorization from your doctor staff will be happy to help you find any other specialists you to prove that the medication is for your personal use. may need during the semester. Keep prescription and non-prescription medications in the Students who need medical assistance outside of our doctors’ original packages. You might also want to check the availability/ regular hours can make use of the Guardia Medica: legality of your prescription in your host country. If you run out of a prescription medication or find that you Guardia Medica need something specific, do not ask your family or friends to Via Cavour 118/120 (enter at Pavillion E, “Centro Socio ship medication to you in Italy! Medications are subject to hefty Sanitario Roberto Giovannini”) customs fees and lengthy processing, and may take weeks to Tel: 0574 38038 arrive. Instead, make an appointment with the program’s trusted Hours: doctor and ask him or her to write you an Italian prescription. National holidays: 8 a.m. – 8 p.m. Most medicines are available in Italy, though the brand name Saturdays and each day immediately preceding a holiday may be different. If you need help, you can always ask a staff (e.g., December 24): 10 a.m. – 8 p.m. member for assistance. Night-time hours: 8 p.m. – 8 a.m. daily LEAVING THE PROGRAM EARLY Additionally, Prato’s centrally-located hospital has an Should you leave the program early, you will be charged as if Accident and Emergency department that is open 24 hours. you had completed the entire program. The health insurance NON-GEOBLUE DIRECT PAY DOCTORS AND costs cannot be refunded once the program has begun. SUBMITTING CLAIMS IMPORTANT HEALTH TIP If you visit a doctor who is not part of the GeoBlue Direct Do not discontinue or alter dosage of prescription medications Pay network, you are still covered by your insurance policy. while abroad! However, you will often need to pay up-front for services ren- dered, and you will be reimbursed by GeoBlue. IMPORTANT: In order to be reimbursed for services or medications, you must have the original itemized receipts. Therefore, please make sure to keep all receipts.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 45 HEALTH — TUSCANY CAMPUS, PRATO, ITALY

LIST OF DOCTORS AND PHARMACIES IN PRATO: MULTI-SPECIALIZED MEDICAL CENTERS Doctor or Clinic Type Name Address Telephone Website/Notes

Via Mazzini 19, Prato 0574 36222 or See above section for hours; GeoBlue Direct Doctor Dr. Tiziana Baroncelli 0574 930639 ask a staff member to call ahead and Via Gherardi 94, Prato 0574 462272 let them know Walk-in hours: GeoBlue Direct Doctor Piazza del Mercato 055 288 055 Monday – Friday 3–5 p.m. in Florence Dr. Stephen Kerr Nuovo 1, Florence 335 836 1682 Appointments: (native English speaker) Monday – Friday 9 a.m. – 3 p.m. GeoBlue Direct Dr. Tommaso Carlesi Piazza Mercatale 17, Prato 347 2202233 Call for appointment Psychologist GeoBlue Direct Counselor Piazza S. Stefano 2, Elizabeth Connolly 346 6577690 [email protected] in Florence Florence Hours: Saturdays 10 a.m. – 8 p.m. Emergency Doctor Guardia Medica Via Cavour 118/120, Prato 0574 38038 Holidays 8 a.m. – 8 p.m. Nightly 8 p.m. – 8 a.m.

Multi-specialist clinic Alma Vita Srl Via Barsanti 24, Prato 0574 548911 www.almavita.it

Viale della Repubblica 141, Multi-specialist clinic Gynaikos 0574 584453 www.gynaikos.it Prato Dentist Dr. Calvisi Viale Galileo Galilei 13, Prato 0574 28216 Centro Odontoiatrico Dentist Viale Galileo Galilei 23, Prato 0574 21288 www.dentista-prato.it Protesico Toscano

Dentist Dr. Giovanni Tiossi Via Bologna 85b, Prato 0574 475468 www.tiossidentistaprato.com

Dentist Tooth International Srl Via R.Becheroni 9, Prato 0574 757219 www.studidentisticitooth.it

Dentist Studio Dr. A. Luciano Via Santa Trinità 26, Prato 0574 607998

Pharmacy Farmacia Comunale 12 Via Cavour 91/93, Prato Open 24 hours, 7 days/week

Piazza Mercatale Pharmacy Farmacia Comunale 3 Open 24 hours, 7 days/week 147/A, Prato

Viale Montegrappa 8/10, Hours: Pharmacy Farmacia Carbone Prato Monday – Friday, 8:30 a.m. – 8 p.m.

Hours: Pharmacy Farmacia Etrusca Via Pistoiese 174/D, Prato Monday – Friday, 8:30 a.m. – 8 p.m.

Psychiatrist Dr. Maurizio Bellini Via Mazzini 19, Prato 334 5895709

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM 46 UNIVERSITY OF NEW HAVEN — TUSCANY CAMPUS

AND FINALLY… Expect “culture shock”: initial excitement giving way to blues and then stabilizing again during your first few weeks abroad and first few weeks back, as you adjust to new cultural codes, practical challenges, and shifted perspectives.

Be safe. Be open to learn much about your hosts, your academic subjects, yourself, and the culture. Have fun. Stay in touch.

UNIVERSITY OF NEW HAVEN STUDENT HANDBOOK | PRATO, ITALY TUSCANY CAMPUS ADDENDUM