View Faculty Leader Guidebook

University of Indianapolis

Faculty Leader Guidebook

7/22/2016 2

Table of Contents

I. Orientation 3 A. Sample 3 II. Emergencies 4 A. Contact Information 4 B. Communication with UIndy 4 III. Personal Preparation 6 IV. Cell Phones 7 V. Finances 8 A. UIndy Travel Authorization & Reimbursement Requests 8 VI. Renting of Vehicles 9 A. UIndy Risk Management – Auto Policies 9 VII. Confidentiality of Student Information 10 VIII. Availability to Student 11 IX. Potential Program Disruptions 12 A. Program Suspension or Cancellation 12 B. Strikes 13 C. Natural Disasters 13 X. Student/ Participant Issues 14 A. Insurance Information 14 B. Prevention 14 C. Health 14 D. Emotional, Mental and Eating Disorders 15 E. Alcohol Usage 15 F. Crime 15 G. Financial Crisis 16 H. Sexual Assault 16 XI. Disciplinary Problems and Adjudication 17 A. Prevention 17 B. Adjudication 17 C. Non-Faculty Leaders 18 D. Suggested Procedures 18 XII. Post-Program Checklist 19 A. Program Report 19 XIII. List of Appendices 20 A. Liability Form 21 B. University Perspective 23 C. Responsible Study Abroad 24 D. UIndy’s Study Abroad Emergency Procedures 28 E. UIndy’s Emergency Quick Reference 32 F. UIndy Health Center Handout – Alcohol Self Test 34 G. UIndy Health Center Handout – Depression 38 H. Indiana University Health Center Handout – Eating Disorders 41 I. UIndy Health Center Handout – Stress 43 J. Indiana University Health Center Handout – Suicide 44 K. Sample Incident Report 46 L. Sample UIndy Study Abroad Evaluation Form 48

Orientation

Any former trip leader will tell you that having the students well prepared prior to leaving the country is critical to the success of your program. Scheduling at least one meeting, but preferably a number of meetings, allows you to set out your expectations, logistical issues, academic overview, cultural issues, and it gives the students time to get to know you and one another.

A sample orientation meeting agenda could include:

Introduction and Overview Purpose of the meeting: (a) get acquainted, basic logistical info; think about goals for going abroad, cultural issues and (b) program-specific details: academics and life abroad.

Objectives for Study Abroad Have students think about their objectives for going abroad. Have them rate their reasons and then discuss the results in the group.

Preparing Self for Study Abroad Have students make personal lists of steps to take now to get the most of their time abroad. Have them share the information with each other and discuss ways they need to know themselves and know their own country prior to being abroad.

Culture Shock/Adaptation/Re-entry Discuss culture shock, its symptoms, the experience curve (including re-entry) and coping strategies.

Program Logistics Registration Fee payments Staffing and supports (UIndy & abroad) On-site orientation program Housing arrangements Academics Travel planning Medical history forms Insurance requirement Assessment and grades Personal behavioral expectations Meeting the locals Personal safety and security Telephones Money access Vacation travel

Conclusion Lingering questions; Reminders

Returnees Ideally, invite returnees to assist with orientation. Let them chat with past participants. The expertise of these peers is highly valued by students.

If your program includes individuals who are participating in the program but not doing the academic assignments expected of others in the group, it is important for them to attend the meeting as well. You will often find that these ‘special’ participants often feel less committed to the academic and cultural goals of the program and may undermine the academic atmosphere you are trying to create.

Emergencies

It is crucial that you have plans in place prior to your departure for managing an emergency while you are abroad. For that reason it is important that you have emergency contact information for all program participants, no matter what their age or status.

We recommend that students/participants fill out the online emergency contact form located on the following webpage: http://international.uindy.edu/studyabroad/SpringTermForms.php when you have students/participants complete an application for the program. If not when they apply, then you should have them fill the form out once they have been accepted.

This form is automatically submitted to the Office of Study Abroad and then is immediately forwarded to the Faculty Leader of the specified program.

In case of an emergency, notify the Office of Study Abroad. No cancellation or changes in the program, evacuations, or serious medical treatment other than of an urgent nature should be undertaken without consulting someone on the home campus. The Office of Study Abroad can serve to guide you during such situations.

Contact Information: Office of Study Abroad Dr. Julie Kiefer, Study Abroad Advisor (317) 788-3394 (Office); (317) 788-3247 (International Division Phone); [email protected]

International Division Mimi Chase, Director (317) 788-2192 (Office); [email protected]

Campus Police (24 Hour Contact) (317) 788-3386; 24 Hour Campus Police Line (317) 788-3333

ISIC (24 Hour Assistance) 1-866-922-0278 (within U.S.) 1-202-974-6480 (Collect Worldwide)

Communication with University of Indianapolis

Notify the Office of Study Abroad immediately in the case of serious mishaps, accidents, or other emergencies that concern individual students/participants. In some cases, you may have to contact the student’s/participant’s parents directly. Follow up with a report. In the case of an international incident, such as a threat of terrorism directed at Americans abroad, or even an outbreak of disease, post office bombing or natural disaster in the host country, contact the Office of Study Abroad immediately to provide on-the-scene information, even if the incident does not involve the program or its students/participants directly. Parents are often alarmed by news reports of incidents anywhere in the host country or region. Therefore, call campus offices for reassurance and details.

In any crisis, communication is the key to successfully coping with the situation. There should be a standard way of speedily reaching all students/participants on the program. This is especially vital when students are scattered through the city. Keep a list of students/participants’ local addresses, passport numbers, insurance information and emergency contact information readily available.

Establish and test an emergency contact system, particularly if student housing is disbursed around a wide area.

If Americans are targets of threats or violence, maintaining a low profile is of critical importance. Students/participants should avoid congregating in places associated with Americans, such as McDonalds or the Hard Rock Café; they should dress and act as inconspicuously as possible in public.

We also strongly encourage all trip leaders and participants to register in the Smart Traveler Enrollment Program, which is a free service that allows U.S. citizens to enroll their travel with the nearest U.S. Embassy or Consulate. This website is found at: https://step.state.gov/step/

Personal Preparation

As we advise student participants to do, please note the following general recommendations for personal preparation prior to the program: • Schedule a medical exam and dental checkup, if necessary. If you are currently taking medications, talk to your physician or nurse practitioner about arrangements for continuing the medications abroad. • Make two photocopies of the passport page that has your name on it. Leave one copy with someone at home and take the other with you. The copy will make it easier for you to replace your passport if it should be lost or stolen. • Be prepared in case of loss or theft of financial resources. Keep important information such as travelers check serial numbers and credit card account and company phone numbers separate from original documents. • You should strongly consider purchasing supplemental insurance to reimburse you for theft or loss of personal items (personal property insurance), lost expenses due to travel cancellations (travelers insurance), or enrollment in a travel assistance plan (assistance to help you replace lost or stolen travel documents, to local medical assistance while traveling, etc.).

A comprehensive checklist of health, safety and security items for pre-departure and on-site, is on our Web site here: http://international.uindy.edu/studyabroad/SpringTermForms.php (under Faculty Leaders).

As on your home campus, your own health care plan should cover you abroad (it is important to check with your insurance company about this). Since many plans do not include special coverage for medical evacuation and repatriation, you should check your plan coverage to be sure that these are included or enroll in a plan that provides this coverage. UIndy faculty and staff are eligible for supplementary travel insurance through the Office of Human Resource, located within Esch Hall. You may also purchase the ITIC card, if you are a member of the faculty or staff at University of Indianapolis, through the Office of Study Abroad. This card offers supplemental travel insurance (which would be the same as your students if you require it of them – this can make things easier when having the same insurance) and discounts internationally and domestically. It is good for a year from the issue date and has a minimal cost. You may also upgrade to added and higher coverage. For more information on this card, please contact the Office of Study Abroad at 788- 3394 or [email protected] or go to: http://international.uindy.edu/studyabroad/SpringTermForms.php and click on ITIC Card under Faculty Leaders.

Cell Phone Policy

In order to ensure safety and have a readily available means of communication, the Study Abroad Office strongly recommends you consider leasing or purchasing a cell phone while you are overseas. All faculty and staff taking students abroad will need to secure a cell phone that functions internationally. UIndy requires that every study abroad program provide at least one cell phone number to the Study Abroad Office prior to departure. You are expected to keep this cell phone with you at all times (when you recharge it at night, please keep it turned on). This cell phone will allow students and the UIndy staff to reach you, and for you to reach students and UIndy staff in case of emergency.

The Faculty Leader is expected to carry a cell phone for the duration of the program so that in the event of an emergency the Faculty Leader can contact the Study Abroad Advisor easily via phone and vice-versa. If you do not have a cell phone already, the cost of your phone purchase and program-related calling cards may be factored into the program budget. It is the responsibility of the Program Leader to adhere to this policy.

Faculty leaders may choose from a variety of options to comply with this policy. Oftentimes you will able to use your own phone, but beware that providers have policies which may incur higher rates for international calling. Therefore you are encouraged to check with your USA provider for the specifics about your particular plan. Alternatively, you may want to rent an international cell phone ahead of time so as not to use your personal cell phone. Below is a brief listing of some international phone providers. All offer different programs. Some may provide you a phone and SIM card at no charge and only have you pay for your actual phone usage. This list is not exhaustive and other provider information can be found online:

1. Piccell: www.piccesswireless.com

2. Cell Hire: www.cellhire.com

3. Cellular Abroad: www.cellualarbroad.com

As final option, one way to use your own phone but not use your own personal provider might be to purchase phone cards with a local toll-free access number that can be used to reduce the long- distance charges.

Finances

Although each autonomous faculty-led program operates a little differently, there are some general rules that apply. Each program should have planned accordingly to make payments in advance or to make financial resources available for faculty leaders to pay for various program expenses as they arise (group activities, entrance fees, meals included, and general administrative expenses of telephone, postage, fax, etc.). Please note that University policies prohibit mixing personal and program funds, so you should not count on using your own personal bank account as a vehicle for transferring funds abroad. It is wise to obtain documentation of the exchange rate in effect when you exchange dollars for local currency.

UIndy Travel Authorization & Reimbursement Requests It is good practice to keep a full accounting of all expenses. Keep documentation with the date, amount and purpose of each expense and obtain receipts for each expenditure. For expenses where no receipt can reasonably be obtained (donation to a monastery for tour of the grounds, the light meter in a cathedral), note in your account book “no receipt”. Please note that the receipts need to be translated so that the purpose of the expense and the payee are clear to UIndy English- speaking accountants and auditors.

University funds may not be used to purchase alcohol.

Because of the variances between departments and so forth, please check with your department chair or dean for more information on travel.

Renting of Vehicles

If group travel is to be conducted, travel should be through a reputable company. Determining how reputable the company is should include questions about how drivers are selected, what training drivers are given, and the amount of liability insurance available.

Care should be taken to verify that the driver has a valid license, that the vehicle appears to be well maintained, and that there is insurance covering the vehicle.

Note that university policy prohibits use of 12-passenger and 15-passenger vans.

An excellent resource is the Association for Safe International Road Travel (www.asirt.org) which offers statistics, tips and articles about road safety around the world including specific guidelines for study abroad programs.

UIndy Risk Management - Auto Policies

University of Indianapolis policies relating to driver responsibilities are in effect. Please refer to the following:

• This policy applies to: o Vehicles owned, leased or rented to the University of Indianapolis o Personally owned or borrowed vehicles driven by employees on behalf of the University of Indianapolis

The following policy has been established to encourage safe operation of vehicles and to clarify insurance issues relating to drivers and the University of Indianapolis. • All drivers must have a valid driver’s license. • Bureau of Motor Vehicle records will be checked periodically. Driving privileges on behalf of the University may be suspended or terminated if your record indicates an unacceptable number of accidents or violations, or if your driving record meets our insurance carrier’s definition of an ‘unacceptable driver.’ • Your supervisor must be notified of any change in your license status or driving record.

Renting a vehicle: • Personal vehicles should be used for travel within a 100-mile radius of campus. • If trip exceeds a 100-mile radius of campus then you may rent a vehicle from our preferred vendor, Thrifty Rental Car, if there are sufficient budget funds in your department. Thrifty can be reached via the link under Purchasing on the Employee Web Page. • You will need to supply Thrifty with a purchase order at the time of your reservation or pay with a university credit card.

If in an accident: • Take all necessary steps to protect the safety of yourself and others. • Comply with Police instructions. • Do not assume or admit fault. Others will determine liability and negligence after an official investigation. • Obtain a copy of the police report. • Report the accident to the University of Indianapolis Procurement Office (788-3214) as soon as possible. All accidents must be reported.

• Report any emergencies to the Office of Procurement Services.

Confidentiality of Student Information

The Federal Education Rights and Privacy Act (FERPA) provide students with access to their education records as well as privacy protection concerning those records.

Directory, or public information, would include information contained in the record which would not generally be considered harmful or an invasion of privacy if disclosed (i.e. name, address, phone number, major, dates of attendance, admission or enrollment status, campus, school, class standing, degrees and awards, activities, sports).

Protected information would include information contained in the record which would generally be considered more sensitive or an invasion of privacy if disclosed (i.e. student identification number/social security number, grades, hours completed, GPA, current class schedule, parent name and address).

Student written and dated consent must be obtained before releasing any private information. Exceptions are permitted when there is a legitimate educational interest or a “need to know”.

Availability to Students

You should be prepared to provide assistance to students on a daily basis for personal as well as academic difficulties. You may be confronted with issues as diverse as illness, homesickness, accidents, sexual harassment, drunkenness, relationship issues, and loss or theft of property. Particularly during the first few days when students are dealing with adjustments to housing, food, currency, and classes, your availability and concern are crucial. In programs where on-site staff members are available to assist, establish clear instructions regarding who students should contact with various concerns.

Some topics require emphasis upon arrival and later reinforcement (such as disciplinary issues) or discussion (such as alcohol consumption/abuse, dating and sex) throughout the program. Some student may require more guidance and support than others. More information on these topics is provided in the appendices of this handbook.

Since UIndy requires students to sign the Agreement and Liability waiver form which, among other provisions, grants UIndy and its agents the authority to authorize routine or emergency medical treatment, program faculty/staff have a duty to secure reasonable care and responsibility to act in the best interests of students/participants.

Potential Program Disruptions

For the safety and security of your students/participants and yourself, we are making available to you a document entitled Responsible Study Abroad and the following overview of UIndy’s SA Emergency Procedures in Appendices B and C.

Program Suspension or Cancellation

University of Indianapolis’s International Advisory Council (IAC) has established a system-wide policy that will not approve programs operating in a country in which the United States has issued an Economic Sanction. In conjunction, the IAC also strongly discourages programs from operating in countries for which a Travel Warning has been issued by the U.S. State Department. The following portion of the policy impacts a program that has not yet left or is already under way:

“Should a Travel Warning and/or Economic Sanction be issued before a program leaves or while a program is under way, the International Advisory Council will determine, in conjunction with the Office of Study Abroad and following appropriate consultation with on-site faculty/staff, whether conditions warrant suspension of the program and/or departure of the students from the host country.”

You can verify your program country’s standing via the following websites: • U.S. Department of State - http://www.state.gov/travel/ • U.S. Treasury Department (list of countries under Economic Sanction) - http://www.treas.gov/offices/enforcement/ofac/programs/

Aside from the issuance of Travel Warnings and/or specific directive by the U.S. State Department and/or U.S. Embassy, the decision to suspend or cancel a program may also be informed by conversations with: • UIndy administrators and faculty members here and abroad • University officials at the partner institution (if applicable) • U.S. Embassy officials in-country • Other officials from U.S. agencies and/or NGO’s • The appropriate U.S. State Department country Desk Officer(s) • The Office of Study Abroad’s own assessment of the following events (not in rank order): o Initiation of war by the U.S. against the country where the program is located or a neighbor o Initiation of war by a third country against the country of the program location o Significant terrorist activity in the program city o Protracted or indefinite closure of the University of host institution, if applicable o Inability of the local staff to organize and carry out an academic program o Serious disruption of public utilities and/or services in the program city o Widespread civil unrest, violence and/or rioting in the program city o A declaration of martial law in the program city o Recommendation of suspension/cancellation by the U.S. program staff in-country

The following events might precipitate concern and will require close communication between you and the Office of Study Abroad:

• Violence emanating from demonstrations, or other reactions to an international situation, that affect the general population and/or you and your students/participants. Students/participants should avoid all situations involving an increased likelihood of violence. • Individual anti-American attacks (physical and/or verbal) that affect you and your students/participants • Other dangers to students while they are participating in, or away from, program activities • Direct military violence against the city or country of your program site that affects the general population and/or you and your students • Terrorist activity in the city or country of your program site that affects the general population and/or you and your students/participation

In each of these cases, close contact with the home campus is imperative so that you can jointly make appropriate decisions regarding any necessary steps to be taken to ensure the safety of the group.

Strikes

With regard to the academic implications of any type of strike in the area, plan for alternative arrangements until the situation is resolved. Safety can also be a concern in a strike situation when emotions can run high.

Natural Disasters

Most natural disasters know no geographic boundaries. Differences do exist, however, in terms of local capabilities to manage damage after events have occurred. Each situation will be a unique event, and you are encouraged to use your best judgment. We suggest that you seek out local authorities for information about what to expect and how to respond if anything happens.

Student/Participant Issues

Insurance Information

All program participants must have insurance to cover health care expenses while abroad. Students can purchase a supplementary travel insurance and discount card, through the International Student Identification Card (ISIC). The card can be obtained through the Office of Study Abroad (SC211). It is strongly recommended that trip leaders turn in the applications as a group at least one month prior to the program’s departure date. The ISIC application can be downloaded at the following link: http://international.uindy.edu/studyabroad/SpringTermForms.php by clicking on ISIC Card application under “For Student”.

The coverage allows for accident or urgent illness incurred outside the U.S., as well as emergency evacuation and repatriation of remains. (Note, however, that evacuation does not necessarily mean transfer to the U.S. but rather to the nearest comprehensive medical facility). For routine issues, students should deal with the insurance company directly for all claims and questions. The students will receive an insurance/discount card and pamphlet verifying coverage.

Participants that are students but not receiving credit or that are from other institutions may apply for this card as well. If the participant is from another institution they must use a separate form located at: http://international.uindy.edu/studyabroad/SpringTermForms.php

Prevention

Prevention is the key to addressing health and safety issues with students/participants. No one has control over all elements in the environment, but students/participants can control how they respond to the general situation and to unusual events.

Health

Prevention of illness should start before students leave home by obtaining immunizations and all prescription medications needed for the duration of the program. For information on necessary or suggested vaccinations for travel abroad, have students/participants consult a family physician or www.cdc.gov/travel/vaccinat.htm and/or www.who.int/en/. Students/participants should be advised in pre-departure materials to bring all prescription medications in their original containers with them to the program site, insurance rules permitting.

You can also contact Dr. Jeffery Jones, who works with the university as its travel doctor. He oftentimes comes to give necessary vaccinations prior to trips. His contact information is (317) 783-8009, and his office is located at 747 E. County Line Road, Greenwood, IN 46143.

Students/participants are required to submit a medical/health history form as part of the post- acceptance process to disclose any medical conditions that the faculty leader should know about. Copies of these forms should be kept by the leader and must be kept in a secure place, separate from general student files so that they remain confidential. This is required by U.S. law. Upon arrival, you may wish to ask students/participants if they have any changes to the information previously provided. Remind them that the information will be used only to assist them in case of accident or illness. Language barriers and incomplete medical records can delay treatment!

Upon arrival, it is recommended that you learn the whereabouts of a local hospital and how to summon emergency services such as an ambulance. If a student/participant is in need of medical attention, you should provide pertinent information to the local medical provider. Please also visit the following website for general travel medicine information as well as a list of clinics worldwide that have been approved by International Association for Medical Assistance to Travelers: http://www.iamat.org/.

Emotional, Mental and Eating Disorders

There are increasingly more students at universities today with diagnosed emotional, mental and eating disorders. Consequently, there is a higher percentage of these students studying abroad. In the best of circumstances, their conditions have been stabilized with medication and treatment (e.g. counseling). In the worst of circumstances, their conditions do not surface until they are abroad or they cease continuing their medications or other treatment while abroad. Students/participants in any of these categories need immediate attention. We recommend consulting local specialists and/or consulting the student’s/participants’ home health care provider, depending on the situation. Consulting the home campus administrators will often provide useful support as you work through a problem with a student/participant having an emotional crisis. In the most extreme circumstances, the student/participant may have to leave the program, for their welfare and that of the rest of the group. Included in a back section of this manual are pages from UIndy’s Health and Counseling center that outline some approaches to students/participants dealing with a range of stressful challenges. [See Appendices E, F, G and H]

Alcohol Usage

College campuses deal with extreme alcohol abuse at an alarming rate. Since students/participants may legally drink overseas at a younger age than in the U.S., many of the program participants may take advantage of their newfound freedom by drinking too much, particularly upon arrival. Unfortunately, alcohol abuse correlates heavily with high risk behavior and its consequences.

Past participants have found that their lack of sobriety resulted in accidents, sexual improprieties, robbery, etc. If students choose to consume alcohol, they should practice moderation. Should you become aware that students are abusing alcohol, you may wish to bring to their attention to the ‘Self-Assessment’ exercise included as Appendix D in this manual.

Please be aware that university policy prohibits reimbursement for alcoholic beverages. Should you make arrangements to have alcohol accompany any program-sponsored event, it should be served in moderation, with careful oversight from the leader.

Crime

Students/participants on short-term programs are victims of crimes more often that one would anticipate, probably because they are not abroad long enough to become skilled at recognizing dangerous situations. You should cover safety issues during orientation and immediately upon arrival. Petty theft is a problem that students/participants often encounter. Prevention can go a long way towards avoiding being the victim of a crime: students/participants should be advised to store valuables in a locked cabinet, not wear jewelry when traveling, and carry wallets where they are not visible or easily reached in a crowded bus or subway. These are all easy measures to help ensure the security of one’s belongings. Personal crimes are no more, and often less common, than in U.S. cities but since our student/participants may stick out as foreigners, particularly soon

16 after arrival, they may be especially vulnerable. Traveling in pairs, learning about the city and identifying areas of the city to avoid are good preventative measures.

Financial Crisis

Students/participants may experience financial shortfalls, either due to poor planning or as the result of a theft. It is the responsibility of the student to solve his/her financial problem, but faculty leaders should have advice on the best means to wire funds (American Express or Western Union). Personal loans to students should be avoided.

Sexual Assault

Sexual assault can take the form of a date or acquaintance rape, molestation, or sexual harassment. U.S. campuses have crisis help lines and websites to assist students/participants who have been assaulted. It is critical that students/participants who have been sexually assaulted report the incident, preferably to the local police. Often, however, they are reluctant if another program student is involved or should a faculty member or staff member be implicated. Always follow up on any report of this nature.

Disciplinary Problems and Adjudication

Under UIndy policy, students who are currently on disciplinary or academic probation are not permitted to study abroad. This should be stated in promotional materials. Students will sign a University Perspectives form alerting them to the fact that they will be representing UIndy abroad so they must behave themselves in such a way that the host country be left with a favorable impression of UIndy students. We believe that study abroad is a special privilege and so it is important that students accepted to UIndy programs uphold a high standard of behavior.

In the event of an incident abroad that involves academic or behavioral misconduct of a student or a student’s difficulty with local authorities, inform the Office of Study Abroad immediately.

The following is an Adaptation from a guide produced by NAFSA: Association of International Educators Prevention

During orientations and as the program progresses, you should set appropriate expectations as to what the program offers and what resources are available in the local environment. Often students unconsciously expect the conveniences of home and high service programs, characteristics which, in fact, may be counter to the learning experiences abroad as well as be impossible to provide. When students dwell on dissatisfactions, behavioral or morale problems for the group may develop.

You are encouraged to head off potential problems by discussing frustrations with students openly when they first become apparent, by keeping dialogue open throughout the program as to cultural differences, stereotypes and other perceptions that may cause difficulties in daily learning and living situations. You may find it helpful to serve as a mediator in resolving conflicts. In all cases, consultation with appropriate resource people at the Office of Study Abroad is offered in support.

Your primary concerns should focus on the behavior that takes place on the physical site where the program is located, at housing sites arranged by the program and during program activities. But you also have the authority to address accusations of misconduct for acts of personal misconduct or criminal acts that are not committed on the program location if the misconduct undermines the security of the program or the integrity of the education process or poses a serious threat to self or others.

Adjudication

Campus judicial procedures are impossible to replicate abroad. However, should an incident occur, you should proceed in a way that follows due process and will determine what really did take place. Evidence needs to be gathered carefully and students need to have the opportunity to respond to the charges and the evidence. Hopefully, the outcome of the procedures will be that the student learns from the experience and can participate in a positive way during the remainder of the program. Leaders are encouraged to maintain as much oral communication as possible with the student; the written procedures suggested below, however, will communicate to the student that misconduct will not be tolerated. A written record will afford the best protection should the incident be reviewed at a later date.

Non-Faculty Leaders Leading Trip

The co-leaders of UIndy travel programs must be University of Indianapolis employees. This is mandatory for liability concerns. The only exception to this requirement is approved with travel programs are arranged by an approved umbrella organization (EF Tours, Seminars International, etc.) that provide a full-insured travel guide that remains with the group for the full duration of the program. In such a case, the employee of that organization may be approved, upon a review of the circumstances, to serve as a program co-leader.

Suggested Procedures: 1. The student should receive written notice of any charge against him/her. The charges should be written in such a way that the date, time, place and nature of the behavior judged in violation of the rules can be understood by the student. 2. In gathering evidence, one is concerned with the accuracy, reliability and completeness of the evidence. A finding of the facts is an important consideration in any future review of the incident. 3. The student should be afforded a meeting to review the evidence, to present additional evidence, to question witnesses, and to make a response to the charges. The student should receive advance notice of the meeting. 4. The student should be offered the assistance of an advisor. In some situations, there may be a faculty member or an experienced professional staff person on-site who can serve that function. It may be appropriate for the program to arrange for the student to consult with an advisor by long distance phone back on the home campus. 5. The person who conducts the hearing (normally the Faculty Leader) should do so fairly and impartially. There should be some written or audio record of the meeting. A written finding of the facts should serve as the basis for a decision. 6. The decision should be based on the preponderance of evidence as established during the meeting. If the decision is to impose sanctions, they should be consistent with the nature of the offense and consistent with how others have been treated in similar circumstances. 7. The student should receive written notice of the outcome, citing the salient facts influencing the decision.

Some problems that arise are very similar to what a dean of students handles regularly, and the precedent they have experienced may serve as a guide.

Documented disciplinary infractions should be reported to the dean of students’ office on your home campus and become part of the student’s official record. Upon review by the appropriate UIndy campus judicial body, the student may receive subsequent sanction.

Post-Program Checklist

Within one month of the close of the program, you should submit a summary report and supplemental materials, including all items of relevance listed below. This program summary enables the Office of Study Abroad to monitor your program.

Program report should include the following information: • Dates and location of the program • Number of participants and an overall description of the group as a whole (credit/non- credit enrollment, graduate/undergraduate status, most common major, class standing, distribution by campus, etc.) on Census Form • Pre-departure orientation and preparation of students • Information on academic program o Description of course(s) offered, content, level, credits, teaching methods, etc. o Impact and influence of the overseas setting on the academic experience • Summary of grade distribution • Explanation of logistical and transportation arrangements • Description of student housing and meal arrangements • Issues concerning student health and safety (explain incidents that occurred or concerns that you or others might have) • Overall recommendations for the program in the future • When the program would take place again • Reflections on any issues or concerns that were raised

Copies of the following: • Program schedule indicating daily routine and calendar of whole program • Handbooks or handouts distributed to students prior to departure • Student evaluations

Report should be directed to: Dr. Julie Kiefer, Study Abroad Advisor, Office of Study Abroad, 1400 E Hanna Ave, Indianapolis, IN 46227; [email protected]; Tel: (317) 788-3394; Fax: (317) 788- 3383

List of Appendices

A: Sample Liability Form (to be signed by all participants)

B: University Perspective (to be signed by each student) located at: http://international.uindy.edu/studyabroad/SpringTermForms.php

C: Responsible Study Abroad located at: http://international.uindy.edu/studyabroad/SpringTermForms.php

D: UIndy’s Study Abroad Emergency Procedures

E: UIndy Health Center Handout – Alcohol Self Test

F: UIndy Health Center Handout – Depression

G: Indiana University Health Center Handout – Eating Disorders

H: UIndy Health Center Handout – Stress

I: Indiana University Health Center Handout – Suicide

J: Sample Incident Report

K: Sample UIndy Study Abroad Evaluation Form Page

APPENDIX A UNIVERSITY OF INDIANAPOLIS RELEASE AND WAIVER OF LIABILITY Please read carefully! This is a legal document!

Participant Name: Student ID (if app):

Course/Program Title:

I voluntarily and of my own free choice, desire to be associated with the University of Indianapolis as a participant in the travel program designated above. I understand that participation in this program may include traveling to and from other countries, traveling to and from cities and towns outside the United States of America, consuming the food and living in those accommodations available in the foreign country(ies) in which I am living and working or studying and with people whose living conditions, social practices and values, and even attitudes toward foreigners may be significantly different from those in my home country and culture. I hereby freely and voluntarily, without duress, execute this Release under the following terms:

1. General Waiver and Release. I release and forever discharge and hold harmless the University of Indianapolis and its affiliated organizations, directors, officers, employees and agents, and their successors and assigns, from any and all liability, claims, and demands of whatever kind or nature, either in law or in equity, which arises or may hereafter arise from my accepting participation in this course, whether such liability, claims or demands results from travel, from disease, consumption of food, or from civil unrest or otherwise. I understand and acknowledge that this Release discharges University of Indianapolis from any liability or claim with respect to any bodily injury, personal injury, illness, death, monetary loss or property damage that may result from my participation in this course. I understand that University of Indianapolis assumes no responsibility for or obligation to provide financial assistance or other assistance, including but not limited to medical, health, or disability insurance, in the event of injury, illness, death, accident, monetary loss or property damage.

2. Medical Treatment. I hereby release and forever discharge University of Indianapolis from any claim whatsoever which arises or may hereafter arise on account of any first-aid treatment or other medical services rendered to me or to my dependents/ companions in connection with an emergency or health problem during my participation in this course.

3. Assumption of Risk. I understand that my program experience with University of Indianapolis may include activities and circumstances that may be hazardous to me including, but not limited to international travel, local transportation in the country of the program, poor health conditions, inadequate medical treatment facilities and other inherent dangers. I recognize that I may be traveling to and from locations that pose risks from terrorism, war, insurrections, or criminal activities. I understand that I assume the risk of being taken hostage and held for payment of ransom and that it is University of Indianapolis’ policy never to pay ransom to kidnappers at any time or for any reason. I hereby expressly and specifically assume the risk of injury or harm in these circumstances and release University of Indianapolis from all liability for injury, illness, death, monetary loss or property damage resulting from such circumstances during my participation in this course, whether suffered by me personally or by any of my accompanying dependents or companions.

4. Permission to contact Emergency Contacts/Family/University Faculty or Staff if deemed necessary.

5. Other. I agree that in the event that any clause or provision of this Release shall be held to be invalid by any court of competent jurisdiction, the invalidity of such clause or provision shall not otherwise affect the remaining provisions of this Release that shall continue to be enforceable.

Please Check One

❑ Being an adult of at least 18 years of age, I sign below in front of a witness to express my understanding and acceptance of this release.

❑ Being a minor of less than 18 years of age, I sign below in front of my witness, who is either a parent or legal guardian, to express our joint understanding and acceptance of this release.

Course Participant: Witness or Parent (please circle appropriate choice)

Name: (please print) ______Name: (please print) ____

Signature: ______Signature: ____

Date: _____ Date:

APPENDIX B UNIVERSITY OF INDIANAPOLIS PERSPECTIVE ON INTERCULTURAL EXPERIENCES

The university believes that intercultural awareness through the direct experience of travel is a valuable dimension of a liberal arts education. Your opportunity to travel is likely to be a unique and memorable highlight of your life, and it is desired that you will acquire a sensitivity to and appreciation of the differences that exist between cultures.

A traveler to another culture is likely to encounter ideas and experiences which are contrary to what he/she expects or desires. It is possible that you will find customs of dress, diet, or social behavior that are not in accord with your personal taste. This is a normal and exciting part of discovery of a different culture. Regardless of the circumstances, you will be expected to show respect for the host country, its people, and its customs at all times during your travel. You may, however, choose to disagree without being judgmental. If, beyond the requirements of the course, participation in local customs is contrary to your personal beliefs, you may decline to participate. Your faculty leader will respect these beliefs in the same way that you will be expected to respect those of the people (students and hosts) around you.

You are responsible for developing your own responses to and interpretations of this intercultural experience. Remember as you do so that you travel not only as a representative of this university, but also as a representative of your country. Appropriate social behavior, appreciation of hospitality in all its forms, and tolerance of unfamiliar customs is expected of you throughout your travel, as is fitting from a guest to his/her host.

Student Statement

In choosing to participate in this program, I understand that while the group leader(s) will do everything reasonably possible both before and during the trip to enrich my experience and to ensure my safety, ultimately I must accept responsibility for my own behavior. Since I expect to confront cultural differences for which I may be personally unprepared, I will consider them to be a part of my learning experience and will avoid judging or criticizing them. I understand that there may be unexpected and even personally undesirable experiences during my trip. I understand that appropriate social behavior is expected of me at all times and that tolerance of unfamiliar or personally distasteful cultural practices is required. I am, in other words, a guest in a new culture, and I must behave accordingly in the presence of my hosts. I understand that one of the primary purposes of this experience is to observe and learn, and in so doing to become more sensitive to and more appreciative of different cultures. I am aware that this may require me to confront and deal with my own cultural biases. I understand that wherever I go my behavior reflects upon this university and upon my country.

______Signature Date

APPENDIX C Responsible Study Abroad: Good Practices for Health & Safety by the NAFSA Interorganizational Task Force on Safety and Responsibility in Study Abroad

1. The Interassociational Advisory Committee on Safety and Responsibility in Study Abroad (formerly the Interorganizational Task Force on Safety and Responsibility in Study Abroad) was formed as a joint venture among a number of professional organizations and study abroad providers. One outcome of this task force was the creation of "Responsible Study Abroad: Good Practices for Health and Safety."

Statement of Purpose Because the health and safety of study abroad participants are primary concerns, these statements of good practice have been developed to provide guidance to institutions, participants (including faculty and staff), and parents/guardians/families. These statements are intended to be aspirational in nature. They address issues that merit attention and thoughtful consideration by everyone involved with study abroad. They are intentionally general; they are not intended to account for all the many variations in study abroad programs and actual health, safety, and security cases that will inevitably occur. In dealing with any specific situation, those responsible must also rely upon their collective experience and judgment while considering their specific circumstances.

1. Responsibilities of Program Sponsors The term "sponsors" refers to all the entities that together develop, offer, and administer study abroad programs. Sponsors include sending institutions, host institutions, program administrators, and placement organizations. To the extent reasonably possible, program sponsors should consider how these statements of good practice may apply. At the same time, it must be noted that the structure of study abroad programs varies widely. Study abroad is usually a cooperative venture that can involve multiple sponsors. Because the role of an organization in a study abroad program may vary considerably from case to case, it is not possible to specify a division of efforts that will be applicable to all cases. Each entity should apply these statements in ways consistent with its respective role.

In general, practices that relate to obtaining health, safety, and security information apply to all parties consistent with their role and involvement in the study abroad program. Much of the basic information is readily available and can be conveyed to participants by distributing it and/or by referring them to—or using materials from—recognized central sources. Statements of good practice that refer to the provision of information and the preparation of participants are intended for parties that advise, refer, nominate, admit, enroll, or place students. Statements of good practice that suggest operating procedures on site apply to entities that are directly involved in the operation of the overseas program.

It is understood that program sponsors that rely heavily on the collaboration of overseas institutions may exercise less direct control over specific program components. In such cases, sponsors are urged to work with their overseas partners to develop plans and procedures for implementing good practices.

The use of letters is provided for ease of reference only and does not imply priority.

Program sponsors should:

A. Conduct periodic assessments of health and safety conditions for their programs, and develop and maintain emergency preparedness processes and a crisis response plan.

B. Provide health and safety information for prospective participants so that they and their parents/guardians/families can make informed decisions concerning preparation, participation, and behavior while on the program.

C. Provide information concerning aspects of home campus services and conditions that cannot be replicated at overseas locations.

D. Provide orientation to participants prior to the program and as needed on site, which includes information on safety, health, legal, environmental, political, cultural, and religious conditions in the host country. In addition to dealing with health and safety issues, the orientation should address potential health and safety risks, and appropriate emergency response measures.

E. Consider health and safety issues in evaluating the appropriateness of an individual's participation in a study abroad program.

F. Determine criteria for an individual's removal from an overseas program, taking into account participant behavior, health, and safety factors.

G. Require that participants be insured. Either provide health and travel accident (emergency evacuation, repatriation) insurance to participants or provide information about how to obtain such coverage.

H. Conduct inquiries regarding the potential health, safety, and security risks of the local environment of the program, including program-sponsored accommodation, events, excursions, and other activities, prior to the program. Monitor possible changes in country conditions. Provide information about changes, and advise participants and their parents/guardians/families as needed.

I. Hire vendors and contractors (e.g., travel and tour agents) that have provided reputable services in the country in which the program takes place. Advise such vendors and contractors of the program sponsor's expectations with respect to their role in the health and safety of participants.

J. Conduct appropriate inquiry regarding available medical and professional services. Provide information about these services for participants and their parents/guardians/families, and help participants obtain the services they may need.

K. Develop and provide health and safety training for program directors and staff, including guidelines with respect to intervention and referral that take into account the nature and location of the study abroad program.

L. Develop codes of conduct for their programs; communicate codes of conduct and the consequences of noncompliance to participants. Take appropriate action when aware that participants are in violation.

M. In cases of serious health problems, injury, or other significant health and safety circumstances, maintain good communication among all program sponsors and others who need to know.

N. In the participant screening process, consider factors such as disciplinary history that may impact on the safety of the individual or the group.

O. Provide information for participants and their parents/guardians/families regarding when and where the sponsor's responsibility ends and the range of aspects of participants' overseas experiences that are beyond the sponsor's control.

In particular, program sponsors generally:

A. Cannot guarantee or assure the safety and/or security of participants or eliminate all risks from the study abroad environments.

B. Cannot monitor or control all of the daily personal decisions, choices, and activities of participants.

C. Cannot prevent participants from engaging in illegal, dangerous, or unwise activities.

D. Cannot assure that U.S. standards of due process apply in overseas legal proceedings, or provide or pay for legal representation for participants.

E. Cannot assume responsibility for actions or for events that are not part of the program, nor for those that are beyond the control of the sponsor and its subcontractors, or for situations that may arise due to the failure of a participant to disclose pertinent information.

F. Cannot assure that home-country cultural values and norms will apply in the host country.

2. Responsibilities of Participants In study abroad, as in other settings, participants can have a major impact on their own health and safety through the decisions they make before and during their program and by their day-to-day choices and behaviors.

Participants should:

A. Assume responsibility for all the elements necessary for their personal preparation for the program and participate fully in orientations.

B. Read and carefully consider all materials issued by the sponsor that relate to safety, health, legal, environmental, political, cultural, and religious conditions in the host country(ies).

C. Conduct their own research on the country(ies) they plan to visit with particular emphasis on health and safety concerns, as well as the social, cultural, and political situations.

D. Consider their physical and mental health, and other personal circumstances when applying for or accepting a place in a program, and make available to the sponsor accurate and complete physical and mental health information and any other personal data that is necessary in planning for a safe and healthy study abroad experience.

E. Obtain and maintain appropriate insurance coverage and abide by any conditions imposed by the carriers.

F. Inform parents/guardians/families and any others who may need to know about their participation in the study abroad program, provide them with emergency contact information, and keep them informed of their whereabouts and activities.

G. Understand and comply with the terms of participation, codes of conduct, and emergency procedures of the program.

H. Be aware of local conditions and customs that may present health or safety risks when making daily choices and decisions. Promptly express any health or safety concerns to the program staff or other appropriate individuals before and/or during the program. I. Accept responsibility for their own decisions and actions.

J. Obey host-country laws.

K. Behave in a manner that is respectful of the rights and well-being of others, and encourage others to behave in a similar manner.

L. Avoid illegal drugs and excessive or irresponsible consumption of alcohol.

M. Follow the program policies for keeping program staff informed of their whereabouts and well- being.

N. Become familiar with the procedures for obtaining emergency health and legal system services in the host county.

3. Recommendations to Parents/Guardians/Families In study abroad, as in other settings, parents, guardians, and families can play an important role in the health and safety of participants by helping them make decisions and by influencing their behavior overseas.

Parents/guardians/families should:

A. Be informed about and involved in the decision of the participant to enroll in a particular program.

B. Obtain and carefully evaluate participant program materials, as well as related health, safety, and security information.

C. Discuss with the participant any of his/her travel plans and activities that may be independent of the study abroad program.

D. Engage the participant in a thorough discussion of safety and behavior issues, insurance needs, and emergency procedures related to living abroad.

E. Be responsive to requests from the program sponsor for information regarding the participant.

F. Keep in touch with the participant.

G. Be aware that the participant rather than the program may most appropriately provide some information

APPENDIX D Study Abroad Emergency Procedures

The University of Indianapolis Office of Study Abroad 1400 E Hanna Ave Indianapolis, IN 46227

This document contains step-by-step procedures to be followed in the event of a serious injury, illness, death or other emergency connected with students abroad for purposes of study or research under the auspices of the University of Indianapolis.

The first actions taken following an accident, death or other emergency may determine whether the situation is contained or allowed to worsen.

Whenever feasible, statements to the press should be made exclusively through the University of Indianapolis Vice President for Assessment, Planning and International Partnerships. Faculty leaders and UIndy study abroad staff should not seek contact with the press, since many difficulties may arise when more than one source releases information to the media. If it is necessary for the faculty leader, or other staff to speak to the press, s/he should follow the guidelines in section H of this document.

Equally important is that all steps taken after the accident, death or emergency be recorded for future reference. It is vital that information is passed promptly, accurately and completely at each communication link.

A. Definition of an emergency

1. A serious injury or illness can be defined as one requiring hospitalization of a participant or faculty/staff member, or one that makes it impossible for the participant or faculty/staff member to continue the program.

2. An emergency may also be (but is not limited to) a situation involving a criminal act against one or more participants in the program; an act or threat of terrorism that poses a threat to the security of the program participants; a natural disaster; an act of war; or other event causing or threatening harm to one or more participants in the program (i.e. Pandemic Flu, Avian Flu, etc.).

A “perceived emergency” results from events that are not immediately threatening to the health or safety of program students or staff, but which may be viewed as such by family and friends at home, or by the media. In many instances, a perceived emergency must be treated as a real emergency.

B. Immediate Responsibilities of the faculty leader/on-site coordinator

1. Attend to the immediate needs of the students involved

2. Remove other participants from danger

3. Contact (as appropriate) local medical emergency officials, law enforcement officers, the U.S. Embassy/Consulate, and the UIndy Office of Study Abroad

C. Chain of Communications in Event of Emergency Abroad

*notify only in case of death or severe injury †notify only in case of political unrest or natural disaster

D. Immediate Responsibilities of the Office of Study Abroad/Director of International Division

Upon receiving a call from on-site study abroad program staff/faculty leader concerning a serious injury, death or emergency, the Office of Study Abroad staff will:

1. Begin a log of all calls and activities pertaining to the incident 2. Get the following information from the on-site personnel: • Name of caller • Identity of individual(s) involved, if applicable • Brief description of accident, illness or emergency • Location of caller – address, city, country • Location of accident or emergency; proximity to UIndy students (if not directly affected) • Phone and fax number where caller can be reached • Verify calls have been placed to emergency response services, and will be placed to U.S. Embassy/Consulate if situation warrants • Information, if any, that has been released to the media

If the real or perceived emergency resulted from a natural disaster, an act of terrorism, or an act of war, or other event causing or threatening harm to one or more participants in the program (i.e. Pandemic Flu, Avian Flu, etc.) Office of Study Abroad staff should ask for detailed answers to all applicable of the following: • What was the target of unrest, if event was political? • What is the intensity of the emergency or political unrest? • Are there military or emergency personnel at the site of the emergency? • What is the advice of the nearest U.S. Embassy/Consulate? • What impact, if any, did emergency have on availability of food, water, and medical supplies? • How able are our students and faculty/staff to travel? • Is continuation of classes feasible?

3. If appropriate, instruct caller to call again after emergency response team or law enforcement have arrived.

4. Call Provost. If unavailable call the Vice President for Assessment, Planning and International Partnerships.

5. Call Director of University Communications. Notify of any statements that on-site leader/staff may have already made to media. Log calls.

6. Refer press inquiries to Director of University Communications.

7. In event of emergency other than illness or isolated accident, call the U.S. Department of State Citizens' Emergency Center at 202/647-5225 for suggestions or assistance; and call U.S. offices of other institutions with students in the target location to compare information and to develop a common plan of action. Continue coordination throughout emergency.

8. Consult with other key UIndy administration: the office of the Vice-President for Student Affairs and Enrollment Management.

E. Follow-up procedures to be coordinated by the Office of Study Abroad 1. Make certain that written accounts of incident are obtained as soon as possible from all witnesses and affected students, faculty and staff. 2. Prepare a detailed factual report, including preliminary recommendations without judgments, analysis or conclusions. 3. Submit the report to Director of International Division - Vice President for Assessment, Planning and International Partnerships 4. Review plans and activities scheduled for Office of Study Abroad staff and adjust priorities if needed.

F. Follow-up procedures for faculty leader/on-site coordinator (once all immediate life-threatening circumstances have been secured) 1. Reassess planned activities for the program and adjust as deemed necessary to avoid subjecting students and staff to additional stress. Plan for creative ways to proceed. The program should be terminated only as a last, and necessary, resort. 2. Stay in close communication with the Office of Study Abroad and to let it know of activities and whereabouts of group. 3. Assess physical and emotional needs of students/faculty/staff. Remind students of appropriate behaviors. 4. Let the Office of Study Abroad know if UIndy faculty/staff are needed on-site to carry out needed arrangements, or to provide counseling to students 5. Make certain all affected local and U.S. authorities are consulted and kept informed. 6. In the event of a fatality, wait for legal authority (usually local) before moving the body. Make sure photographs are taken before the body is moved. 7. Communicate any action or evacuation plans in writing to students and ask for written acknowledgment of receipt. 8. Document ALL activities. 9. Collect written statements from students and faculty/staff as soon as possible following incident.

G. Notification of Next of Kin in Case of Death Abroad

In the event of death of a student or accompanying faculty/staff member participating in a study abroad program administered by the University of Indianapolis, it is the responsibility of the Director of International Division/Study Abroad Advisor to see that next of kin are appropriately and promptly notified.

The appropriate Embassy officials will take charge in the event of the death of a U.S. citizen abroad. In most cases, the next of kin are contacted directly by representatives of the U.S. Department of State or local authorities.

H. Releasing Information to the Media (Vice President for Assessment, Planning and International Partnerships/Director of International Division/Study Abroad Advisor/Faculty Leader of program abroad)

No one, including the designated spokesperson, should release any of the following without first consulting legal counsel: • Information assessing responsibility for an accident, or criticizing conduct, policy or equipment • Information regarding nature of illness or injury prior to diagnosis by a medical doctor • Names of victims prior to notification of next of kin • Estimates of property damage

The Director of University Communications, in consultation with the Director of the International Division, the Study Abroad Advisor, the Vice President for Assessment, Planning and International Partnerships, the Provost, and the faculty leader abroad (when possible), will prepare a statement for the press to be released to appropriate media services (depending upon scope of incident) and set up a system for responding to telephone inquiries.

APPENDIX E

UIndy Travel Course Emergency Quick Reference

In case of any emergency on any UIndy program abroad, contact:

University of Indianapolis Campus Police 317-788-3333 24/7

Definitions of Emergencies: • Emergencies: Events that are actually experienced by participants or leaders Level I: Assaults, crime, fire, situation requiring legal council, suspicious person/activity. Level II: Aggravated assaults, bomb threat, civil unrest, death, missing person, rape or sexual assault, suicide threat or attempt, severe food poisoning, severe allergic reactions, anything of a psychiatric nature, any incident involving injuries or potential injuries, and any hospitalization no matter how brief. Level III: Armed intruder, earthquake, explosion, tornado/severe weather recovery, and acts of terrorism. o Once the program participant’s immediate medical needs are met, contact the nearest U.S. Embassy or Consulate for assistance. The OSA will serve as the central information source; all calls should be referred there. o Uninvolved program participants should be asked NOT to contact their homes or families until the appropriate university official has communicated with the on-site representative to determine the appropriate action. o The co- leader or local coordinator should inform the OSA before making decisions on emergency matters if there is ever a case of absence or incapacity of the Faculty Leader.

• Perceived Emergencies: Anything “newsworthy” regardless of its impact on students or programs Protests/Civil unrest, armed conflict, foiled terrorist plot/attack, terrorist attack/explosion, military coup, widespread riots, earthquake, and hurricanes. o In the case of an international incident, contact the OSA to provide on-the-scene information even if the incident does not involve the program or its participants directly. Parents are often alarmed by news reports of incidents anywhere in the host country or region and call for reassurance and details. o If Americans are special targets of threats or violence, maintaining a low profile is important. Students should avoid gathering in places associated with Americans, such as McDonald’s or the Hard Rock Café; they should dress and act as inconspicuously as possible in public.

• Acts of Inconvenience Flight delays, flight cancellations, lack of funds, loss of luggage and missed flight. o In the case of inconveniences, contact the OSA to provide information needed to disburse among participants family.

Written Records In order to be most effective with any follow-up assistance with issues that may arise, we request that you keep written records of emergency situations.

Communication In any crisis/emergency, communication is the key to successfully coping with the situation. There should be a standard way of speedily reaching all students on the program. Keep a list of participants’ local addresses (if applicable), passport numbers, insurance information and emergency contact information readily available.

While you are abroad, the university is here to support your program at all times. To that end, the following is a list of contact persons who will be available to assist you with contacting your departments, other offices, participants’ families, and the like at any time.

Please contact us in the following order:

Dr. Julie Kiefer: Office of Study Abroad Office: (317) 788-3394/3247 Cell: (317) 258-2515

Mimi Chase: International Division Office: (317) 788-2192/3247 Cell: (317) 833-8717

Campus Police: Office: (317) 788-3386 24/7: (317) 788-3333

Kory Vitangeli: VP for Student & Campus Affairs; Dean of Students Campus Life Office: (317) 788-3485

APPENDIX F Alcohol Self-Test: Thinking About Drinking?

Your Self-Test

Many people use alcohol without negative effects. They can control the amount they use. O thers can't stop before they drink too much. Alcohol causes problems in their lives.

There is no way to know for sure who will have alcohol problems. Some people are more at risk, particularly those with a family history of alcoholism. But people of any age, sex or background can have problems with alcohol.

To find out how much you know about alcohol and the way you use it, ask yourself: o What do I know about alcohol? o How safely do I drink? o Do I have an alcohol problem? ------The following self-test will help you figure out if you are using alcohol safely.

What Do I Know About Alcohol?

To drink safely you need to know some facts about alcohol.

These questions will help you find out how much you know.

1. Alcohol is an addictive drug. True False

2. Alcohol is the most widely abused drug in the United States. True False

3. These drinks have the same amount of alcohol: 4 ounces of wine, 12 ounces of beer, 1-1/4 ounces of 80-proof liquor and 10 ounces of wine cooler. True False

4. Women and men will get drunk from drinking the same amount of alcohol. True False

5. Alcohol is a strong depressant. True False

6. Too much alcohol suppresses sexual response and pleasure. True False

7. The less a person weighs, the longer it takes for the body to be clear of alcohol. True False

8. Alcohol slows down your reaction time. True False

9. In order to sober up quickly, you can drink black coffee; take a cold shower or exercise. True False

10. The sale and public use of alcoholic beverages to anyone under age 21 is illegal in all 50 states. True False

11. The leading cause of death for Americans ages 15-24 is alcohol-related automobile accidents. True False

12. Alcohol affects the brain. Even one drink can make it hard to use good judgment. True False

Check your answers. If you missed any, you need to learn more about alcohol and how it affects the body.

Answers: 1. True. 2. True. 3. True. 4. False. Women become intoxicated more quickly than men even of the same weight. 5. True. 6. True. A small amount of alcohol can heighten sexual response; but too much alcohol depresses the body’s ability to respond sexually. 7. True. 8. True. 9. False. Only time will get alcohol out of your system – allow at least 1 hour to get rid of the alcohol in 1 standard drink. 10. True. 11. True. 12. True. ------

How Safely Do I Drink?

Answer the following questions to evaluate your drinking habits.

I never drink on an empty stomach. I eat first in order to slow down the rate at which alcohol is absorbed into my blood. Yes No

I space my drinks so I don't drink more than one drink per hour. Yes No

I don't gulp my drinks. I know that the more quickly I drink, the more quickly I get drunk. Yes No

I never drink and then drive any kind of vehicle, including a car, boat or bicycle. Yes No

If I am talking any prescription drugs I don't drink. Yes No

I know my limits, and don't ever drink more than I can handle. Yes No

If you answered no to any of these questions, you may have a problem with alcohol. ------

Do I have an Alcohol Problem?

Not everyone can drink casually. Alcohol is a problem for many people.

Use these questions to help you take a look at your own alcohol use.

I drink so I won't feel shy with other people. Yes No

I feel uncomfortable at parties where there is no alcohol. Yes No

I sometimes drink when I'm alone. Yes No

When I feel under pressure, I drink more. Yes No

I'm sometimes late or miss work or school because of a hangover. Yes No

I buy alcohol when I can't really afford it. Yes No

I have trouble stopping after 1 or 2 drinks. Yes No

Some of my family or friends are worried about my drinking. Yes No

I sometimes lie about my drinking. Yes No

I’ve made promises to myself to cut down or stop drinking. Yes No

I sometimes feel guilty after drinking. Yes No

I've been arrested for driving while drinking. Yes No

I have gotten into fights when drinking. Yes No

I've had at least 1 blackout when I couldn't remember anything that happened while I was drinking. Yes No

I need more alcohol than I used to to get the same effect. Yes No

Count your yes answers. If you answered yes to more than 1 question, you may be in the early stages of an alcohol problem.

If you answered yes to more than 3 questions, you may have a serious alcohol problem and need to get help. ------

Getting Help

Recognizing that you have a problem is the first step.

Next you need to get help. Ask a friend, family member or someone else you trust to help you find the kind of help you need. ------

Contact:

o You local health department o A clinic or private health provider o A counselor o A drug treatment program o Alcoholics Anonymous

This brochure is not intended as a substitute for your health professional's opinion or care. Written by Jane Hiatt, © 1997 ETR Associates. Reviewed 2005. All rights reserved. It is a violation of U.S. copyright law to reproduce any portion of this publication without written permission of publisher. Title No. H259

APPENDIX G The Depression Self-Rating Test

Nearly 20 million Americans experience depression, but many will never seek treatment. The Depression Self-Rating Test is a simple 9-question quiz that can help identify common symptoms of depression and their severity. Remember—depression is more than just feeling down—it is a real medical condition that can be effectively treated.

Instructions: Please circle the one response to each item that best describes you for the past seven days.

1. Falling asleep: 0 I never take longer than 30 minutes to fall asleep. 1 I take at least 30 minutes to fall asleep, less than half the time. 2 I take at least 30 minutes to fall asleep, more than half the time. 3 I take more than 60 minutes to fall asleep, more than half the time.

2. Sleep during the night: 0 I do not wake up at night. 1 I have a restless, light sleep with a few brief awakenings each night. 2 I wake up at least once a night, but I go back to sleep easily. 3 I awaken more than once a night and stay awake for 20 minutes or more, more than half the time.

3. Waking up too early: 0 Most of the time, I awaken no more than 30 minutes before I need to get up. 1 More than half the time, I awaken more than 30 minutes before I need to get up. 2 I almost always awaken at least one hour or-so before I need to, but I go back to sleep eventually. 3 I awaken at least one hour before I need to, and can't go back to sleep.

4. Sleeping too much: 0 I sleep no longer than 7-8 hours/night, without napping during the day. 1 I sleep no longer than 10 hours in a 24-hour period including naps. 2 I sleep no longer than 12 hours in a 24-hou• period including naps. 3 I sleep longer than 12 hours in a 24-hour period including naps.

5. Feeling sad: 0 I do not feel sad. 1 feel sad less than half the time. 2 I feel sad more than half the time. 3 I feel sad nearly all of the time.

6. Decreased appetite: 0 There is no change in my usual appetite. 1 I eat somewhat less often or lesser amounts of food than usual. 2 I eat much less than usual and only with personal effort. 3 I rarely eat within a 24-hour period, and only with extreme personal effort or when others persuade me to eat.

7. Increased appetite: 0 There is no change from my usual appetite. 1 I feel a need to eat more frequently than usual. 2 I regularly eat more often and/or greater amounts of food than usual. 3 I feel driven to overeat both at mealtime and between meals.

8. Decreased weight (within the last two weeks): 0 I have not had a change in my weight. 1 I feel as if I've had a slight weight loss. 2 I have lost 2 pounds or more. 3 I have lost 5 pounds or more.

9. Increased weight (within the last two weeks): 0 I have not had a change in my weight. 1 I feel as if I've had a slight weight gain. 2 I have gained 2 pounds or more. 3 I have gained 5 pounds or more.

10. Concentration/Decision making: 0 There is no change in my usual capacity to concentrate or make decisions. 1 I occasionally feel indecisive or find that my attention wanders. 2 Most of the time, I struggle to focus my attention or to make decisions. 3 I cannot concentrate well enough to read or cannot make even minor decisions.

11. View of myself: 0 I see myself as equally worthwhile and deserving as other people. 1 I am more self-blaming than usual. 2 I largely believe that I cause problems for others. 3 I think almost constantly about major and minor defects in myself.

12. Thoughts of death or suicide: 0 I do not think of suicide or death. 1 I feel that life is empty or wonder if it's worth living. 2 I think of suicide or death several times a week for several minutes. 3 I think of suicide or death several times a day in some detail, or I have made specific plans for suicide or have actually tried to take my life.

13. General interest: 0 There is no change from usual in how interested I am in other people or activities. 1 I notice that I am less interested in people or activities. 2 I find I have interest in only one or two of my formerly pursued activities. 3 I have virtually no interest in formerly pursued activities.

14. Energy level: 0 There is no change in my usual level of energy. 1 I get tired more easily than usual. 2 I have to make a big effort to start or finish my usual daily activities (for example: shopping, homework, cooking, or going to work). 3 I really cannot carry out most of my usual daily activities because I just don't have the energy.

15. Feeling slowed down: 0 I think, speak, and move at my usual rate of speed. 1 I find that my thinking is slowed down or my voice sounds dull or flat. 2 It takes me several seconds to respond to most questions, and I'm sure my thinking is slowed. 3 I am often unable to respond to questions without extreme effort.

16. Feeling restless: 0 I do not feel restless. 1 I'm often fidgety, wringing my hands, or need to shift how I am sitting. 2 I have impulses to move about and am quite restless. 3 At times, I am unable to stay seated and need to pace around.

This section is to be completed by your doctor. To Score: Enter the highest score on any I of the 4 sleep items (1-4) ____ Item 5 ____ Enter the highest score on any I appetite/weight item (6-9) ____ Item 10 ____ Item I I ____ Item 12 ____ Item 13 ____ Item 14 ____ Enter the highest score on either of the 2 psychomotor items (15 and 16) ____

TOTAL SCORE (Range 0-27) ____

Scoring Criteria: Normal 0-5 Mild 6-10 Moderate 11-15 Severe 16-20 Very Severe 21+

NOTE: The above cutoff points are based largely on clinical judgment rather than on empirical data. Copyright ©2000 A. John Rush, MD. Quick Inventory of Depressive Symptomatology (Self-Report) (QIDS-SR). Used with permission. References: I. National Institute of Mental Health website. Depression Research at the National Institute of Mental Health Fact Sheet. Available at: http://www.nimh.nih.gov/publicaticlepresfact.cfm. Accessed November 28,2002. 41-123032 SAP 8019 FOREST PHARMACUETICALS, INC.

APPENDIX H What are Eating Disorders?

In the past few years, eating disorders have received widespread attention in the national media. There are two primary categories: ANOREXIA NERVOSA AND BULIMIA. Both involve preoccupation with weight gain and both predominantly affect adolescent or young females.

The origins of these disorders are complex. One contributing factor has been shown to be the emphasis today’s society places on appearance and being thin. Slender people tend to be viewed as being more attractive and desirable. Other factors contributing to this disorder may include family problems, issues of control and autonomy, conflicts about femininity, and ambivalence about growing up.

While the syndromes are similar, they can be differentiated. Some individuals find they experience symptoms that include a combination of the two disorders.

Symptoms of Anorexia Nervosa • Intense fear of gaining weight or becoming fat • Abnormal weight loss of 15% or more with no known medical cause • Reduction in food intake, denial of hunger and decrease in consumption of fat-containing foods • Prolonged exercise despite fatigue and weakness • Distorted body image • Peculiar patterns of handling food • Preoccupied with body size • Amenorrhea in women – Some experience bulimic episodes of binge eating followed by vomiting or laxative abuse

Symptoms of Bulimia • Exhibits concern about weight and make attempts to control weight by diet, vomiting, or laxative and/or diuretic abuse • Eating patterns may alternate between binges and fasts • Most are secretive about binges and vomiting • Food consumed during binge has high caloric content • Feels a loss of control over eating during binges • Over concerned with body shape and weight • Majority of individuals are within a normal weight, some may be slightly underweight or overweight • Depressive moods may occur

Characteristics of Persons with Eating Disorders While there are many individual exceptions to what follows, many clinicians report that the people with whom they work often exhibit the following characteristics.

1. They are adolescent or young adult females whose appetite before the onset of the eating problem was normal. 2. A few were slightly overweight but most were never fat. 3. Many are good students. 4. Several had been beauty queens, cheerleaders, athletes, and/or student leaders.

5. They are frequently persistent and perfectionistic (qualities that enabled them to diet successfully). Many report having dieted rather successfully before their problem began. At some point things began to go wrong, the diet took a wrong turn, and eating and possibly purging habits began and became difficult to stop. 6. They have a tendency to think in all-or-nothing terms.

How to Help a Friend If you want to help a friend who has an eating disorder, here are some things to consider: • Show your support by being available. Listen. Remember that first you are friends-the eating concerns are secondary. • Don’t try to monitor their eating behaviors. That could increase the level of stress for both of you. • Encourage them to get help. Professionals can provide nutritional and medical information along with psychotherapy.

[Indiana University Counseling & Psychological Services (CAPS) Resource Materials on Counseling Topics]

APPENDIX I

APPENDIX J Who is at Risk for Suicide?

People who feel life is hopeless and believe they are helpless to change their situations may be at risk for suicide. Most people will have experienced many sad or stressful life circumstances before becoming suicidal.

Are there Signs or Warning Signals that a Person may be Suicidal? Yes. They include: Symptoms of Depression • Loss of interest in work, people, or activities previously enjoyed • A tendency to withdraw from people • Sleep and appetite disturbance • Sad or tearful mood Behaviors that suggest preparing for death • Acquiring the means to commit suicide (a gun, pills, etc.) • Giving away cherished possessions • Making a will

Is it True that People who Threaten Suicide will not do it? No. The great majority of people who commit suicide talk about their intention to kill themselves. Threats may be direct as in, “All I can think about is wanting to die.” Or indirect, “At least I won’t have to put up with these problems much longer.”

Do People who Attempt Suicide really want to die? Some do but many do not. Almost everyone who thinks about suicide is ambivalent. They want their problems to end, their situation to change, their pain to stop. Only when they feel there is no one who can help; does death seem to them the best solution. Suicide threats should be understood as a cry for help.

How can I help a person who may be thinking about suicide?

LISTEN CAREFULLY: How does the person feel? Is he thinking clearly about his problems? Are there direct or indirect threats to death?

CONVEY INTEREST AND CONCERN: Encourage expression of feelings and concerns by asking questions that clarify problems and suggest the possibility of solutions. Remember that a person who is thinking about suicide is seeking a solution to a problem. Convey confidence that with help, solutions other than suicide can be found.

If after talking about problems and feelings for awhile, you are not sure, ask the person whether he/she is thinking about killing himself/herself.

BE NON-JUDGMENTAL: Whatever your own belief about suicide may be, do not convey negative judgments about someone who is thinking about suicide. Remember that it is seldom possible to fully understand someone else’s pain.

INVOLVE OTHER PEOPLE: Encourage the person to tell other concerned or helpful people how he/she is feeling. Let the person know that you may have to tell someone else, too. Never agree to keep suicidal thinking a secret.

How can I know when the crisis is over? • When a verbal agreement to seek specific solutions other than suicide has been made. • When a qualified helper has been informed about the problems and risks of suicide. This person could be a parent, a dorm counselor, a doctor or a counselor. • When the person arranges to go to a safe protective place, such as the home of a relative, or the emergency room of a hospital.

Can all suicides be prevented? No. Although most people give some warning sign before killing themselves, sometimes they are so indirect or subtle that they are not recognized. Once a person has decided to commit suicide, it may not be possible to stop him/her. Suicides have occurred even in protected environments.

If someone you know commits suicide…..

Be aware that conflicting feelings and upsetting thoughts are often a natural reaction to loss by suicide.

Talk about your feelings with someone you trust to be supportive.

Remind yourself that no matter what happened, you cannot be responsible for someone else’s actions.

There is nothing wrong with you if you feel angry or you want to go on enjoying your own life.

[Indiana University Counseling & Psychological Services (CAPS) Resource Materials on Counseling Topics]

APPENDIX K University of Indianapolis Office of Study Abroad Incident Report Form

INCIDENT DESCRIPTION:

Name of Program:

Today’s Date:

Time, Date and Location of Incident/Accident:

Name of Student(s)/Participant(s) involved:

Nature of Incident:

1. How, when and from whom did you hear about the incident?

2. Was medical attention offered to the student/participant? Yes No

If no, why not?

Did the student/participant accept the offer to seek medical attention Yes No

If no, why not?

If yes, where was the student/participant taken? (Name and address of hospital and attending physician):

What was the result?

3. Was the student/participant offered assistance or encouraged to report the incident to local or international authorities?

Yes No

If no, why not?

Did the student/participant accept the offer to contact authorities? Yes No

If no, why not?

If yes, what office was contacted? (Name and address of police station or consulate):

What was the result?

COMMUNICATION:

1. Who reported the incident to the Office of Study Abroad? When? How?

2. Who replied from the Office of Study Abroad? When? How?

3. Who reported the incident to students’ family or guardian? When? How?

Follow up information should also include dates, times, persons contacted, actions taken, additional phone or contact numbers. Append such notes to a final report, keep them on file and forward to the Office of Study Abroad.

APPENDIX L University of Indianapolis Office of Study Abroad 1400 E Hanna Ave Indianapolis, IN 46237 Fax: (317) 788-3394 Email: [email protected]

PROGRAM EVALUATION

WE APPRECIATE YOUR TIME IN COMPLETING THIS EVALUATION. EVALUATION RESULTS HELP US TO CONSTANTLY REFINE AND IMPROVE OUR PROGRAMS.

PLEASE PRINT: Home Name: University

Study Abroad Program:

Dates attending: to , Month Month Year

Class status while abroad: ❑ Freshman ❑ Sophomore ❑ Junior ❑ Senior

❑ Other (please specify):

Major(s):

How did you find out about this study abroad program?

______

Why did you choose the country and program you did?

How would you rate the work of your Faculty Leader in connection with your experience? Excellent Good Fair Poor Organization ❑ ❑ ❑ ❑ Communication ❑ ❑ ❑ ❑ Availability ❑ ❑ ❑ ❑ Courtesy ❑ ❑ ❑ ❑ Helpfulness ❑ ❑ ❑ ❑ Preparation ❑ ❑ ❑ ❑ Follow-through ❑ ❑ ❑ ❑ Overall ❑ ❑ ❑ ❑

Comments:

In what three ways did pre-departure orientation meetings and written materials prepare you for the academic aspects of the program abroad? For the non-academic aspects? How could it be improved?

How would you rate the overall quality of instruction you are receiving? ❑ Excellent ❑ Good ❑ Fair ❑ Poor

Which aspect of your study abroad experience do you feel is most valuable?

❑ In-class experience ❑ Out-of-class experience/extra curricular activities ❑ Both equally important

Comments:

Please indicate your housing situation abroad:

Would you recommend that future participants be placed in your specific housing situation? ❑ Yes ❑ No

Why or why not?

What do you consider the most important result of your studying abroad?

Please list the advantages/benefits of your overseas study experience:

Please list any problems associated with your overseas experience:

How and by whom are/were these problems being solved?

What do you wish you had known before you left? We’ll pass on to future participants your tips about preparing yourself for the program, packing, coping mechanisms, academics, health care, etc.

How much money would you recommend a student bring over for personal expenses, including food and travel not included in the program fee?

How did you manage your money (check all that apply)?

 Credit Cards  ATM (with Visa/Mastercard logo)  Other ______

How did you finance your study abroad program? What percent was provided by each of these sources?

% Financial Aid/Loans ______

% Family Contribution ______

% Personal Savings ______

% University of Indianapolis Travel Grant ______(only University of Indianapolis main campus students)

% Other (specify) ______

Would you recommend that others study abroad? In your particular program? Why or why not?

Please add specific comments about any aspect of the program and any phase of your study abroad experience (from your initial application through your return). May we quote your comments in our promotional materials? ❑ Yes ❑ No

THANK YOU FOR YOUR INPUT!