IN A CHALLENGING CONTEXT, TANGIBLE SOLUTIONS TO HELP YOUR BUSINESS

2020 HAS BEGUN WITH A GLOBAL CHALLENGE FOR YOUR BUSINESS

THIS EXTRAORDINARY CONTEXT REQUIRES THE APPROPRIATE SOLUTIONS TO ADAPT TO THE SITUATION

LET’S ADDRESS YOUR CHALLENGES TOGETHER, CMA CGM IS HERE TO HELP YOUR BUSINESS

2 DISCOVER OUR CMA CGM’S SOLUTIONS TO ADAPT YOUR SUPPLY CHAIN TO THE GLOBAL SITUATION…

SUPPORT BUSINESS ACTIVITY PURSUE BUSINESS ACTIVITY ADJUST THE PACE OF SHIPMENTS AND PROTECT CARGO REMOTELY

SOLUTIONS FOR URGENT SHIPMENTS SOLUTIONS FOR NON-URGENT SHIPMENTS SOLUTIONS TO SUPPORT YOUR FEATURES TO OPERATE EVEN IN > ACCELERATE YOUR SUPPLY CHAIN > SLOW DOWN YOUR SUPPLY CHAIN BUSINESS LOCKDOWN

NETWORKING INTERMEDIATION SERVICES GET A QUOTE PRIORITY BOARDING DELAY IN TRANSIT • SEAPRIORITY GO SHIPFIN TRADE FINANCE ONLINE BOOKING

PRIORITY DISCHARGE SERENITY CARGO VALUE GUARANTEE ILL OF LADING APERLESS • LANDSPEED B P SOLUTIONS TO PROTECT YOUR TRACK MY SHIPMENTS MERCHANDISE

EE MY OCUMENTS REEFER PHARMA DIVISION S D AIR FREIGHT ADVANCED HUBS EPAYMENT RAIL SOLUTIONS TEMPORARY CARGO STORAGE SOLUTIONS BARLOCK SECURITY DEVICE GROUND SOLUTIONS LESS THAN CONTAINER LOAD SHIPMENTS

3 ADJUST THE PACE OF SHIPMENTS – PRIORITY BOARDING – SEAPRIORITY GO SOLUTIONS FOR URGENT SHIPMENTS

BECAUSE YOU NEED MORE CERTAINTY ON YOUR SHIPPING PROCESS, WE OFFERS YOU AN EQUIPMENT AND ON-BOARD SPACE PRIORITY.

WHAT IS SEAPRIORITY GO AND HOW IT WORKS? When it comes to shipping time-sensitive goods, you want to be certain your cargo gets moving without delay. Thanks to SEAPRIORITY Go, you will enjoy a priority status for the equipment release and space on board. No roll, no worry.

● Select your most time-sensitive cargo and add this extra protection easily and quickly ● Use our eBusiness platform, and select SEAPRIORITY Go during your booking request. ● Simply ask for SEAPRIORITY Go when discussing your bookings with a CMA CGM representative. ● Available on all major CMA CGM trades. BENEFITS

Equipment availability Boarding priority Money-back guarantee Your equipment release will Your shipment is flagged and No rolling or your money back. We be treated in priority, closely tracked to ensure your are committed to making your preventing any unwanted space on board stays available. shipment a success. surprises.

4 ADJUST THE PACE OF SHIPMENTS – PRIORITY DISCHARGE – LANDSPEED SOLUTIONS FOR URGENT SHIPMENTS

IMPROVE YOUR SPEED TO THE MARKET IN THIS DIFFICULT TIME, CMA CGM OFFERS YOU A SERVICE DESIGNED TO FAST TRACK YOUR CARGO

WHAT IS LANDSPEED?

CMA CGM offers you a range of innovative expedited solutions designed to ensure your goods are in market faster than ever before.

Whether you need expedited pickups or quick services to inland U.S. destinations, CMA CGM has the resources and the expertise to keep your freight moving.

BENEFITS

Rapid discharge/ Expedited port release Rapid shuttle/ Expedited service to LA’s Inland Rapid rail/ Expedited service to U.S. inland • Containers dropped on chassis for Empire destinations immediate pickup • How stowage and no rolls at the port of loading • How stowage and no rolls at the port of loading • Dedicated chassis for merchant • Free-flow pile, dedicated chassis and truck • Dedicated drayage to the ramp haulage • Expedited port release and accelerated service • Reduced transit time to major IPI destinations • No appointment required to LA market

5 ADJUST THE PACE OF SHIPMENTS – AIR FREIGHT – OPERATED BY CEVA SOLUTIONS FOR URGENT SHIPMENTS BECAUSE IN THESE UNCERTAIN TIMES SPEED IS WHAT PREVAILS FOR RELIEF OR URGENT CARGO. MEDICAL RELIEF WHAT IT IS? CARGO SOLUTION Ensure your high value or emergency shipments get to their ultimate destination on time. CEVA’s COVID-19 Medical Relief Solution offers air ● Air Charter: Emergency services direct charter booking with capacity for your emergency airlines, dedicated On-board Courier services with maximum relief shipments between Asia flexibility 24/7, globally. and . ● Air Now: Expedited service with transit times of 24-48 hours, with exclusive “Hot Shot” pick up and “Next Flight Out(NFO)” ● Air Premium: Direct Routings services for shipments with required transit times 48-96 hours ● Air Value: Cost efficient consolidation service with transit times of +96 hours BENEFITS Consolidation through CFS Strong presence in 14 (Container Freight Station) strategic gateways Fast and reliable Air Freight Global network with Services: Transit times 40-75% presence in 160 countries faster vs. Ocean Freight

6 ADJUST THE PACE OF SHIPMENTS – RAIL SOLUTIONS – OPERATED BY CEVA SOLUTIONS FOR URGENT SHIPMENTS FAST AND RELIABLE SERVICE TRANSPORTATION TO ALLOW YOU TO HAVE CARGO DELIVERED FASTER THAN MARITIME SOLUTIONS.

WHAT IT IS? Globally door to door service, efficient alternative to Ocean Freight, Air Freight, connecting , Russia and Europe via Silk Road .

● Regular Rail FCL: An alternative solution to Sea and Air Freight ● Regular Rail LCL: The solution to ensure supply chain stability ● Blocktrain: To secure capacity and lead times - possible to have a dedicated train per customer ● Silk Road: Efficient alternative to Ocean Freight, from China to Europe, Russia, Mongolia and Central Asia. (Dedicated Door to Door Train Solution via Xi’an to Duisburg/Dourges - Weekly departure (on Duisburg - Shanghai line), 24/25 transit time)

BENEFITS Reliable Flexibility Optimization

● Stable and frequent weekly train departures: ● LCL/FCL/Block train service ● Active member of the GETO 10 to 15 days faster than Ocean ● Door to Door tailor made solutions ● Optimization of supply chain ● Reliable and predictable STS transit time ● 2 Control Towers dedicated to ● Track & trace system and dedicated ● Significant ecological advantage: 80% less Door-to-Door Rail operations – team of Rail Specialists carbon emissions compared to Air Shanghai & Vienna ● Comprehensive one way solutions

7 ADJUST THE PACE OF SHIPMENTS – GROUND SOLUTIONS – OPERATED BY CEVA SOLUTIONS FOR URGENT SHIPMENTS EVEN IF YOU ARE IN A DIFFICULT PLACE TO ACCESS, WE WILL TAKE YOUR CHARGE WHEREVER YOU ASK THANKS TO THIS DOOR-TO-DOOR SERVICE.

WHAT IT IS? OUR SOLUTIONS

Door to Door - A network of owned and operated ground services, connecting beyond the CFS (Container Freight Stations) 7 hubs, 51 stations Largest heavyweight ● Full Truck Load (FTL) Service across Europe forwarder in US ● Less than Truck Load (LTL) Service across Europe Asia Pacific ● Domestic & Cross-border services across Europe, North America and Asia No. 1 Ground Operator in ● Value-added Services: temperature controlled trucks, CEVA Control China/ ASEAN Tower Europe Cross-Border main transport BENEFITS Domestic and International Benefit from CEVA extended sets of services Benefit from CEVA network Services ● Supply & Demand Planning, Forecasting ● Fully controlled network in Americas, China, UK, Turkey, Pan-European players and ● Customs clearance including owned and operated CEVA fleet of trucks niche specialists ● Sophisticated technology platform and solution ● Flexible model and Seamless connection between ocean N. 1 Ground operator in suite focus across our customers’ activities freight schedules, pick up and delivery services through Turkey (Network design, LEAN activities, consolidation, alignment of service schedules Direct Ground Asia to Europe etc.) ● World class Customer Service with a multilingual team

8 ADJUST THE PACE OF SHIPMENTS – ESS HAN ONTAINER OAD HIPMENTS OPERATED BY CEVA L T C L S (LCL) - SOLUTIONS FOR URGENT SHIPMENTS NEED TO SHIP MORE FREQUENTLY? WE CAN HELP YOU, AND WE WILL ALWAYS HANDLE IT WITH PRIORITY.

WHAT IT IS?

Reduce surplus inventory by shipping smaller quantities and sharing your container with an expedite end to end service. Less than container Load Solution using fast and reliable CMA CGM lines with group’s assets : APL vessels, CEVA trucks and CFS to help customers realize shipments via our global network and strategic located gateways: customers pay only for the volumes they actually ship.

● Operating more than 600 weekly services across CEVA network ● Serving more than 10 000 point to point services annually ● Strategically located gateways (LA, NY, Hamburg, Antwerp, , Shanghai, Shenzhen/

BENEFITS

Reliable transit times Cost saving & leaner inventory Dedicated monitoring

Tailor made Solutions Simplified pricing Sustainable

9 ADJUST THE PACE OF SHIPMENTS – ELAY IN RANSIT D T SOLUTIONS FOR NON-URGENT SHIPMENTS NEED ADDITIONAL TIME AND BUFFER FOR YOUR SHIPPED CARGO? THIS OPTION ALLOWS US TO TEMPORARILY RETAIN YOUR GOODS IN ORDER TO RECEIVE THEM AT YOUR SPEED.

WHAT IT IS AND HOW DOES IT WORK? With Delay in Transit (DIT) solution, you can request temporary retention of your goods at a dedicated port/hub until your customer is ready for the cargo to continue to the POD. This enables you to control storage costs and avoid demurrage and per-diem detention charges as well as potential fines. The container has a known final destination in the Bill of Lading. After the DIT service, the container will continue its journey to the final destination previously detailed in the BL. BENEFITS

Get your cargo closer to its destination to Avoid unexpected costs (warehousing, ensure business continuity and quicker storage, detention and demurrage, etc.). turnaround times. Flex for your customer, building Choose arrival dates that work for your loyalty and future opportunities. schedule.

10 ADJUST THE PACE OF SHIPMENTS – DVANCED UBS OPERATED BY CEVA A H – SOLUTIONS FOR NON-URGENT SHIPMENTS IN THIS TIME, DEAL WITH DESTINATION UNCERTAINTY THANKS TO OUR ADVANCED HUBS.

WHAT IT IS AND HOW DOES IT WORK? Strategically located, Advanced Hubs enable you to push inventory closer to your potential AVAILABLE HUBS customer whether or not the final market is known. Kingston ● 3 levels of service from basic freight and Algeciras storage services to more comprehensive Tangier Med and customized 4PL solution Malta ● Storage costs optimization by managing Jebel Ali “First In First Out” in the hub Khor Fakkan Colombo BENEFITS Port Klang Singapore Nansha Kaohsiung Adjust your production to real physical Free storage period in High level of service thanks Using group asset stock available in the hub and Monitor HUB to reduce your to dedicated control tower whenever possible to customer entire supply chain with storage costs at origin or expert team ensure best-in-class advanced and innovative technologies destination service

11 ADJUST THE PACE OF SHIPMENTS – EMPORARY ARGO TORAGE OLUTIONS OPERATED BY CEVA T C S S – SOLUTIONS FOR NON-URGENT SHIPMENTS YOU NEED HELP TO STORE YOUR MERCHANDISE BECAUSE YOU CANNOT STORE IT WHERE YOU USUALLY DO? WE ARE HERE TO HELP YOU.

WHAT IT IS AND HOW DOES IT WORK? OUR SOLUTIONS

CEVA Logistics can support the customer with COVID 19 supply chain disruptions in Europe, Asia 1. Containers on the ground. Pacific and Americas with temporary storage capacities (White Space). 9 000 000 m2 space 2. Containers on Chassis across 750 sites worldwide. 3. Material inside the containers stored in a Range of service can warehouse include: Operated by two different •Inbound Transport infrastructures: •Bonded / Non Bonded • Warehouse Warehousing • Container Freight •Value Add Services Stations located next to •Manufacturing Support ocean terminal and •Distribution container depot (to store bonded or non- bonded containers) Space available vary rapidly – please check offer availability with your CEVA Logistics Contact Person

12 NETWORKING INTERMEDIATION SERVICES SUPPORT BUSINESS ACTIVITY AND PROTECT CARGO – SOLUTIONS TO SUPPORT YOUR BUSINESS

IN THIS VERY COMPLEX PERIOD, YOUR PARTNERS’ BUSINESSES MAY BE HALTED. LET US HELP YOU FIND NEW RELIABLE SUPPLIERS OR CUSTOMERS.

WHAT IS IT?

The first and only solution on the market that connects you to your next business partner. It will enable you to expand your activity worldwide, create new business opportunities and find suppliers or customers that best meet your needs.

BENEFITS

Find the right new partner Save costs and grow revenues Expect the highest standards Get connected with our most reliable partners Whether you want to reach a new market or We ensure your future partner respects the following identified and known within our agent network find new suppliers and buyers, our dedicated criteria: long-term relationship with CMA CGM, present in 160 countries and more than 750 team will help you reach your goals. compliant with the CMA CGM Code of Ethics, free of offices. any past liabilities or outstanding payments, adapted to your needs, committed to growth.

13 SHIPFIN TRADE FINANCE SUPPORT BUSINESS ACTIVITY AND PROTECT CARGO – SOLUTIONS TO SUPPORT YOUR BUSINESS IT MAY BE MORE DIFFICULT TO HAVE YOUR CARGO OR SUPPLY CHAIN FINANCED AS USUAL. GET ACCESS TO A TRADE FINANCE SOLUTION ON A PER-INVOICE BASIS.

WHAT IS IT? Designed for our import and export customers, our trade financing solutions will strengthen and support your growth. Shipfin Trade Finance platform is available in 7 pilot countries or regions and will be deployed progressively in other areas.

BENEFITS

Maximize your working capital Strengthen your business Optimize your balance sheet Another way to get financed Suppliers are financed once partners relations Keep your borrowing capacity Use our SHIPFIN trade finance goods are loaded, and buyers Simplify your collection task, intact thanks to a financing solution on a per-invoice basis. benefit from additional credit secure your supply chain and without recourse and with no It's there when you need it. terms. reinforce your commercial collateral. relations.

14 SERENITY CARGO VALUE GUARANTEE SUPPORT BUSINESS ACTIVITY AND PROTECT CARGO – SOLUTIONS TO SUPPORT YOUR BUSINESS YOUR CARGO IS LIKELY TO BE EXPOSED TO MORE RISKS THAN USUAL DUE TO ADDITIONAL DELAYS. SERENITY CARGO VALUE GUARANTEE IS HERE TO HAVE YOUR BACK.

WHAT IS IT AND HOW IT WORKS?

A revolutionary approach to handling claims in case of damage to your cargo. Regardless of what happened or who is liable, you will receive compensation.

BENEFITS

Your cargo value guaranteed No more intermediaries No more endless disputes The most comprehensive guarantee door-to-door You have one single point of Liable or not, CMA CGM will In-depth protection including refrigerated Managing your supply chain is contact: CMA CGM compensate you up to the full container in case of temperature variation easier and more cost effective, secured value and even Force Majeure. even with merchant haulage.

15 REEFER PHARMA DIVISION SUPPORT BUSINESS ACTIVITY AND PROTECT CARGO – SOLUTIONS TO PROTECT YOUR MERCHANDISE PHARMACEUTICAL PRODUCTS ARE CRITICAL, MAKE SURE TO CHOOSE OUR GDP-COMPLIANT OFFER TO HAVE IT DELIVERED IN PERFECT CONDITION.

HOW DOES IT WORK? A GDP compliant solution to preserve the integrity of pharma products during transportation. *Good Distribution Practice: quality standard recommended by the European Commission, ensuring that the quality and integrity of pharmaceutical products are maintained throughout shipping.

● Security Procedures: Pre-Trip Inspection (PTI); clean, dry and odor-free container; locked keyboard, etc. ● A Centralized approach, CAPA (corrective and preventive actions), self- inspection, sharing of data after the trip available on demand. ● Dedicated team of experts: Technical support team running 24/7, three operation centers in Miami, and Singapore. BENEFITS

Reinforced security Highest standard in the industry Risk control A limited number of handling points, GDP compliance, Certification ISO 9001:2015 of CMA Ships Reefer spare parts on board, 24/7 sealed equipment and risk assessment (our fleet management subsidiary), selection of the best technical support and additional prior to commercial offer. tracking facility available. business partners and subcontractors in the industry.

16 BARLOCK SECURITY DEVICE SUPPORT BUSINESS ACTIVITY AND PROTECT CARGO – SOLUTIONS TO PROTECT YOUR MERCHANDISE BECAUSE YOU CAN CHOOSE TO ADD ADDITIONAL DELAYS TO YOUR CONTAINERS, ADD EXTRA PROTECTION FOR YOUR VALUABLE CARGO.

HOW DOES IT WORK?

Protect your valuable products against theft during transportation with the most efficient and simple solution.

● Bar locks are made of steel and are easily installed on the container to secure doors. ● They can only be opened at the destination using a circular steel saw, making it much more difficult to breach your container than with a regular seal. ● To ensure traceability, the bar-lock number is added in the BL.

BENEFITS

Enhance cargo security Prevent complications and relative costs Simple Process Ideal option for the Add an extra layer of security Securing your containers will help lower your insurance Easily installed, the device is following commodities with our steel BARLOCK premiums by using a safer way to transport your cargo. It delivered directly by CMA High-value cargo, beverages​, security device. will also prevent the extra cost of having your cargo stolen. CGM to the requested shoes, garments, high-tech depot. and luxury products.

17 GET A QUOTE PURSUE BUSINESS ACTIVITY REMOTELY - FEATURES TO OPERATE EVEN IN LOCKDOWN

ACCESS YOUR RATES EVEN DURING LOCKDOWNS THANKS TO OUR E-BUSINESS PLATFORM.

WHAT IS IT AND HOW DOES IT WORK? A platform allowing you to access your rates online anytime, from anywhere. Get instant quotation if no offer is available.

1. Enter POL/POD, expected departure date & select a type of equipment 2. See if you have an offer associated to your contract. If not, get an instant quotation 3. Place a booking directly from the results page

BENEFITS

Check applicable surcharges Access your offer from one single depending on the vessel’s ETD platform easily Access the information anytime, Manage access rights to prices for anywhere, on any devices staff members

18 ONLINE BOOKING PURSUE BUSINESS ACTIVITY REMOTELY - FEATURES TO OPERATE EVEN IN LOCKDOWN

MANAGE YOUR BOOKING FASTER THAN EVER THROUGH ONE SINGLE PLATFORM.

WHAT IS IT?

"Click & Book" allows you to place Port-to-Port bookings for one or multiple types of cargo, dry or reefer containers (operating/non-operating). A selection of value-added services will also be suggested. Your most frequent booking requests can be reused; select them on the right hand-side of your screen. You can start typing in either POL or POD and the reuse option will be displayed accordingly.

BENEFITS

Easy and simple booking page Value-added services proposed

Smart suggestions based on Place a booking in few clicks previous booking

19 BILL OF LADING PAPERLESS PURSUE BUSINESS ACTIVITY REMOTELY - FEATURES TO OPERATE EVEN IN LOCKDOWN

AN OPPORTUNITY TO MAKE EASY THE BL TRANSFER WITHIN THIS SITUATION.

WHAT IS IT?

A fully digital Original B/L, same value as paper but easier, faster, more secure and 100% digital. Transfer your PAPERLESS BILL OF LADING online to the next party in just one click!

BENEFITS

Speed up your shipping process No postage cost An eco-friendly solution

20 TRACK MY SHIPMENTS PURSUE BUSINESS ACTIVITY REMOTELY - FEATURES TO OPERATE EVEN IN LOCKDOWN

IN A UNCERTAIN CONTEXT AS THE ONE WE ARE FACING, GET THE LATEST UPDATES ABOUT YOUR SHIPMENT.

WHAT IS IT?

A feature allowing to follow shipment through the vessel’s position at sea.

HOW DOES IT WORK?

● Enter the shipment reference No. & track the shipment in a click ● View ETA & the remaining days to POD directly

BENEFITS

Follow your shipment live through Personalize your notification to Get notified by email on events the vessel’s position receive updates on shipments occurring for your containers

21 SEE MY DOCUMENTS PURSUE BUSINESS ACTIVITY REMOTELY - FEATURES TO OPERATE EVEN IN LOCKDOWN

GET A CENTRALIZED VIEW AND A TOTAL CONTROL OVER YOUR DOCUMENTS, REMOTELY.

WHAT IS IT?

CMA CGM offers the possibility to access your shipping documents online, 24/7. Through a secure access on our website, customers can view, download and print their documents anywhere.

BENEFITS

Choose to be notified by email, SMS or Approve and request Upload documents! These will be attached to the through online notifications when modifications to a draft Bill of shipment details for quick and persistent shipping documents are uploaded on the Ladings directly from user account communication with the local CMA CGM agency. (ex: customer account. (As soon as they are thanks to an interactive interface. custom Documents, commercial invoice, packing edited by your local CMA CGM Agency). list,...)

22 EPAYMENT PURSUE BUSINESS ACTIVITY REMOTELY - FEATURES TO OPERATE EVEN IN LOCKDOWN

RETRIEVE YOUR INVOICES ONLINE AND ORGANIZE PAYMENT (WHERE APPLICABLE).

WHAT IS IT?

Pay your invoice(s) online using our web platform! You can choose between internet banking or bank transfer.

HOW DOES IT WORK?

1. Access this feature through the invoice dashboard 2. Select the invoices to be paid and click on the “Pay” button 3. Choose your payment method & complete the payment

BENEFITS

Standard secure partnership to Complete the payment No more invoicing delay: Speed up release process: protect your transaction instantly No “remittance invoice Automatic document & advise” to be managed container release

23