Your Opportunity • Join a network that is 640,000 partners strong • Membership provides partners a competitive advantage • Benefits, resources and support for all stages of your business cycle • Capitalize on products and solutions the market is demanding: Windows 7 | Windows Azure | Office 2010 | Microsoft Lync

Which Memberships Participate in a Community are Right for You? Qualify for a Subscription and Join the Network For solution providers, web designers, Join the Microsoft Partner Network and you can: developers and those building or selling cloud • Join a community and build trusted relationships solutions, subscriptions include: • Build capabilities through training and guidance • Software, training and technical support benefits • Grow your business with access to potential cus- • Enhanced technical support tomers • Access to developer tools • Join specialized groups and build your expertise • Market visibility in Microsoft customer directories

Earn a Competency

Microsoft Cloud Accelerate is designed to recognize Silver competencies increase your business Gold competencies reward you with benefits that and support partners delivering Microsoft cloud opportunities: surpass the cost of qualification: solutions: • Customer recognition of your expertise • Customer recognition of deep expertise in a tar- • Free internal use of the latest Cloud services • Silver competency partner logo geted solution area • Technical and sales support • Access to the complete suite of technical support • Gold competency partner logo • Microsoft Cloud branding • Access to internal-use and developer software • Eligible for a Microsoft named sales contact • Prioritized placement in Microsoft customer • High search weighting in customer directories • Eligible for channel incentives directories • Highest search weighting in customer directories • Free to partners with a competency Benefits to Realize Your Full Potential We’ve always been committed to partners, investing more to support partner sales than any other technology company. Through membership benefits, you can capitalize on this investment at every phase of your business cycle. And as you strengthen your relationship with us, you’re recognized with higher value benefits. All memberships provide annually renewable core benefits. Competencies provide you added, tailored benefits. A sample of core benefits are below. A benefits comparison chart can be found on the last page.

Plan for customer Prepare your engagements and organization for business growth success

Understand Effectively market customer your products satisfaction and and services loyalty

Deliver quality customer Manage the sales service and support using process and close Microsoft expert guidance more deals General Membership Requirements These are general membership requirements. Competency-specific and Small Business Specialist requirements can be found on the Microsoft Partner Portal.

Requirement Network Cloud Essentials Pack Action Pack Cloud Accelerate Silver Competency Gold Competency Member Option 1: Sell & Service Subscriber Option 1: Sell & Service (SS) (SS) or Option 2: Build & or Option 2: Build & Develop Develop (BD) (BD) N/A N/A N/A Platform Ready Azure Two Microsoft Certified Four unique, credentialed Credentials Application (BD) Professionals1 Microsoft Certified or Professionals not holding any other gold competency2 Qualifying competency or Qualifying competency application test (for ISVs) application test(s)3 (for ISVs) Revenue N/A CSA: requires (1) deal 12 N/A Utilize US$10,000+ Windows N/A Reference the following months prior to enrollment Azure platform (BD) (except for the Microsoft document for specifics: (SS) Sold 3 Cloud deals: 150 seats CRM and Microsoft ERP Microsoft Gold Competency combined (SS) competencies) Revenue Guidelines Sell 8 deals of 500 seats combined to renew (SS) N/A MOSPA: incl. 100-level One individual who Technical 200-level One individual who passes a One individual who passes a Business training and assessment or passes a Microsoft assessment (SS) Licensing overview assessment Licensing overview assessment Training and CSA training (SS) technical online and One individual who passes and Two individuals who pass Assessments4 Register Windows Azure assessment every an online Sales and Marketing an online Sales and Marketing application (BD) two years competency assessment competency assessment

N/A N/A N/A 3 customer references 3 unique customer references 5 unique customer references Customer (SS, BD) per competency per competency5 and Evidence Participate in Customer Satisfaction (CSAT) Index

Commitment Short Short profile; subscription Short profile and Full profile; No fee for Full profile and silver Full profile and gold profile fee waived during annual subscription competency partners; competency membership fee competency membership fee6 promotional period fee otherwise local competency (which covers one or multiple (which covers one or multiple pricing applies silver competencies) gold competencies)

¹ You can attain multiple silver competencies. Your employees or contractors who pass the applicable competency exams are eligible toward multiple silver competencies. ² You can attain multiple gold competencies. Your employees or contractors who pass the applicable gold competency exams are only eligible toward one gold competency. ³ Qualifying competency application tests refer to products that pass and software tests and apply to the ISV competency or other competencies through the ISV track. Qualifying application tests vary by products. ⁴ Requirements vary by competency. ⁵ You may use customer references from your silver competency toward the corresponding gold competency. However, you cannot use the same reference to fulfill the requirements for more than one competency. ⁶ Fees vary by geography. You will pay the silver competency or gold competency fee one time per year – no matter how many competencies are attained. If you attain a gold competency after attaining a silver competency, then you will only pay the difference between the two membership fees, unless you are within their 90-day reimbursement period. “I think the alignment of what our business needs are as a partner and what Microsoft has to offer are clearly matched in the Microsoft Partner Network.” -Orrin Klopper, CEO, Netsurit.

You + Microsoft Partner Network Simple to Join More Opportunities Enroll today and begin planning for the membership 1 Go to Microsoft Partner Network Once enrolled you can immediately start taking opportunity that makes the most sense for your advantage of the network’s wealth of information, Enrollment business. When you enroll you can profit from benefits, and training. Download membership Microsoft’s commitment and support for current and 2 Sign in with your Windows Live ID roadmaps to find subscription and competency step- emerging technologies that are defining tomorrow’s 3 Tell us about your company by-step enrollment processes. Join a community or most exciting opportunities. Enrollment is fast, easy, specialized group or learn more about the network and free. 4 Agree to our terms and conditions and your options through the resources below.

Get More from Your Getting Started Membership Manage Your Membership Account Microsoft Partner Portal Update and manage your Microsoft Partner View your gateway to the partner network. Network member profile. Prepare for the Microsoft Partner Network Download Software Microsoft Partner Network brings exciting Access your Microsoft Partner Network opportunities for you. Use this page to see how software benefits immediately and reduce your you can make the most of your membership. environmental impact, with digital distribution. Frequently asked Questions Microsoft Partner Network License Calculator Check the partner portal for answers to your Use the license calculator to calculate how questions. many software licenses you’ll gain with each competency, plus learn more about core benefits Find the Right Opportunity and competency-specific benefits. Core Benefits We’ve heard that you need one place to see all of your core benefits – here it is Microsoft Cloud With the Microsoft cloud, there are virtually no boundaries to where you can take your business. Value of Earning a Microsoft Competency Learn how earning a competency offers a strategic advantage. Make the Most of Your Membership Benefits Action Pack Network Cloud Essentials Action Pack Core Benefit Development and Cloud Accelerate Silver Competency Gold Competency Stage Member Pack Solution Provider Design

Multiple 1 Stages Advisory services : Partner Technical Services N/A N/A N/A 10 Partner Advisory Hours 20 Partner Advisory Hours 20 Partner Advisory Hours 50 Partner Advisory Hours

News & Information: Partner newsletter + portal √ √ √ √ √ √ BPOS & Dynamics BPOS & Dynamics CRM Up to 10 licenses of each product 2 Up to 25 licenses of each Up to 100 licenses of Software resources: Internal-use software N/A CRM Online: 250 Online: 250 seats, Plan seats2, Windows Intune: Windows Intune: 25 product4 each product4 10 devices3 devices3

Talent recruitment: Students to Business N/A N/A √ √ √ √

Licensing assistance: Microsoft LicenseWise N/A N/A √ √ √ √

Training: Partner Learning Center √ √ √ √ √ √

3 MSDN for Microsoft Developer resources: Windows Azure Windows Azure platform 5 Visual Studio Premium 10 Visual Studio Premium N/A N/A Action Pack Development MSDN subscriptions Platform for MSDN subscribers5 with MSDN subscriptions with MSDN subscriptions and Design subscriptions 3 TechNet for Microsoft 3 TechNet for Microsoft Enable IT Pro resources: 1 TechNet for Microsoft Competency Partners Competency Partners TechNet Subscriptions N/A N/A Action Pack Solution N/A N/A Provider subscription licenses licenses

Practice Accelerator: Practice Accelerator: Practice Accelerator: Partner Technical Services N/A N/A √ √ √ BPOS-S6 BPOS-S6

Online partner directory: Microsoft Pinpoint √ √ High search weighting High search weighting Higher search weighting Highest search weighting Create Demand Marketing resources: Partner Marketing Center √ √ √ √ √ √ Microsoft branded logo: Logo Builder N/A N/A N/A Cloud Accelerate Badge Silver competency logo Gold competency logo Silver competency logo

Sales tools & resources: Partner Sales Resources √ √ √ √ √ √

Custom demos & tools: Demo Showcase √ √ √ √ √ √ Sell Financing for your deals: Microsoft Financing7 Eligible Eligible Eligible Eligible Eligible Eligible

Licensing, & Online Solution, Licensing, & Incentives: Partner Incentives8 Online incentives Online incentive Online incentive Online incentive incentives Online incentives

Online support: Online support: Online support: Unlimited Online support: Unlimited Online support: Online support: Service Technical incident support: Unlimited Unlimited Unlimited Unlimited Partner Technical Services N/A N/A Phone support (critical): Unlimited9 Phone support (critical): Phone support (critical): Phone support (critical): Unlimited Unlimited Unlimited

Retain Customer feedback tool: Customer Satisfaction Index N/A N/A N/A √ √ √

1 Partners are allocated Partner Advisory Hours to be used as currency for Partner Technical Services. Partners with silver or gold 5 Available January 7, 2011. competencies will not be charged hours for pre-sales services used for deals worth $3,000 or more. Cloud Essentials Pack and Cloud 6 Cloud Essentials Pack and Cloud Accelerate partners will not be charged Partner Advisory Hours. Accelerate partners will not be charged Partner Advisory Hours for pre-sales services used for Cloud Service related deals. 7 Microsoft Financing is available in , Belgium, Brazil, , , , Italy, Japan, the , New Zealand, South Korea, 2 Available by late January 2011. Spain, , the , and the . 3 Available calendar year 2011. 8 Partners must meet additional eligibility requirements for Solutions and Licensing incentives, including enrollment in specific competencies. 4 Partners receive sufficient licenses of all products to run a company with this number of employees. 9 “Critical” incidents are strictly defined as severe customer issues that immediately impede the operation of a customer’s business (server-down).