ASIA: MIRACLE MAKER OR HEART BREAKER?

14TH Annual Asian Business Conference at the University of Michigan Business School - February 6 & 7, 2004 Page 1 of 73 ASIA: MIRACLE MAKER OR HEART BREAKER? Contents MESSAGE FROM THE CHAIRS...... 3 MESSAGE FROM THE FACULTY...... 4 2004 ORGANIZING COMMITTEE...... 5 CONFERENCE KEYNOTES...... 7 LOGISTICS REPORT ...... 9 ATTENDANCE DEMOGRAPHICS ...... 11 DIRECTOR OF MARKETING REPORT ...... 12 DIRECTOR OF PANELS REPORT ...... 13 ASEAN PANEL REPORT ...... 14 CHINA PANEL REPORT...... 16 CORPORATE SOCIAL RESPONSIBILITY PANEL REPORT ...... 19 FINANCE PANEL REPORT...... 22 HEALTHCARE PANEL REPORT...... 25 INDIAN SUBCONTINENT PANEL REPORT ...... 27 JAPAN PANEL REPORT...... 31 KOREAN PANEL REPORT...... 34 TECHNOLOGY PANEL REPORT ...... 36 CONTACT SINGAPORE SPECIAL EVENT...... 38 SPEAKER BIOGRAPHIES...... 39 CAREER FAIR AND CORPORATE SPONSORS...... 62 PREMIER PLATINUM SPONSORS ...... 63 PLATINUM SPONSORS...... 65 GOLD SPONSORS ...... 66 SILVER SPONSORS ...... 68 BRONZE SPONSORS ...... 69 MEDIA SPONSORS ...... 71

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ASIA: MIRACLE MAKER OR HEART BREAKER?

Message from the Chairs

orporations and business leaders worldwide cannot afford to ignore the far reaching impact of economic developments in Asia. A strong economic comeback in many parts of Asia, combined with rapid growth in C China and India, presents exciting opportunities and formidable challenges for global business, causing multinational and Asian firms to reassess and reposition themselves for continued growth. Amidst this backdrop, the 14th Annual Asian Business Conference was held on February 6 and 7, 2004 at the University of Michigan Business School. This year’s conference theme – Asia: Miracle Maker or Heartbreaker? – sought to explore the paradox of seemingly miraculous macroeconomic performance coupled with a challenging environment for business. The conference featured highly distinguished speakers including senior policy makers and business leaders from a wide range of countries and backgrounds, who shared significant insights on the dynamic business environment in Asia. We are thrilled to report that the conference had a record number of attendees and received very positive reviews from attendees and panelists.

We had two distinguished keynote speakers – Mr. Ong Keng Yong, Secretary-General, ASEAN and Ambassador Kishore Mahbubani, Permanent Representative of Singapore to the United Nations - kicking off Day 1 of the Conference on Friday, Feb 6. On Saturday, Feb 7, Mr. B. Ramalinga Raju, CEO, Satyam Computer Services delivered a thought provoking opening keynote address. During nine panel sessions on Saturday, attendees from across the University of Michigan and the surrounding region learned from experts about issues affecting business in Japan, India, China, Korea and the ASEAN region. There were also panels focused on Corporate Social Responsibility, Healthcare, Finance and Technology. Thirty -five speakers from companies that have extensive business interests in Asia and from several University academic and administrative departments discussed these topics through the day on Saturday.

The Conference would not have been possible without the dedication and resourcefulness of the 80-strong Team ABC. This diverse and talented group included MBAs, BBAs and students in the School of Public Policy. Also, special thanks to our faculty advisor, Professor Linda Lim, whose advice and assistance have been invaluable. Finally, the Organizing Committee thanks our corporate and university sponsors whose generous support made this year’s event possible. We hope you enjoyed this year’s event and would love to see all of you at next year’s 15th Anniversary conference.

Choon-Peng Ng Sridhar Varadarajan Co-Chair Co-Chair

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ASIA: MIRACLE MAKER OR HEART BREAKER?

Message from the Faculty

The 14th Asia Business Conference: A Behind-the-Scenes View

he Asia Business Conference at the Michigan Business School is the oldest of the Asian business conferences to be established and run by students at a top U.S. business school, pre-dating by many years similar (and mostly much T smaller) conferences at peer institutions like Harvard, Wharton, Chicago and Berkeley.

The ABC is also the second oldest, and in most years one of the biggest, completely student-run conference at MBS, and probably at the University of Michigan as a whole. The 14th annual conferenc e, in February 2004, involved 28 invited government and executive speakers who traveled from Asia and within the U.S. to participate, 9 Michigan faculty moderators with expertise on Asian business, 81 student organizers and helpers, and an audience of close to 7 00, making it the largest and most ambitious ABC to date.

Students were responsible for planning and executing all aspects of the conference, from raising funds from internal University and external sponsors, to organizing panels and conference and panel themes, selecting and inviting speakers, and handling all marketing, publicity, finances and logistics, including providing free lunch for 600 people. Team ABC is a truly diverse collective enterprise, involving MBA and BBA students, students from other units of the University, and both American and international students from many different countries who share a common interest in business in Asia.

With such a large and diverse group, and such a large and complex conference entirely reliant on the voluntary efforts of already over-committed individuals, occasional conflicts, mishaps and lapses of communication are inevitable. From my perspective as the conference’s longtime faculty advisor, the 14th ABC was truly remarkable in that everything went smoothly throughout the long gestation period of the conference. Everyone pulled their weight, no panel had to be cancelled (as sometimes happens), and the conference continued its tradition of operating well within budget. It was extremely well-managed with an efficient division of labor and excellent leadership at all levels of the organizing committee, from the conference co-chairs and functional leads to panel heads.

The final result reflected the quality of Team ABC’s organization and efforts. The conference ran smoothly and efficiently, and the quality of the panel presentations and discussions was also more uniformly high than I remember from previous conferences, all of which had been successful themselves. Speakers mentioned how much they enjoyed the interaction with students, and several asked to be invited again! Panel audiences were also participatory and appreciative.

As a frequent speaker/participant in other academic, business and policy conferences myself, I am pleased to say that Team ABC achieved a level of professionalism in both effort and outcomes that compares very favorably with that of other professional organizations which dedicate full-time paid professional staff to their conferences, have longer planning horizons, staff continuity, and (like our peer schools) locations in major metropolitan areas.

I congratulate Team 14th ABC for their achievement, which in addition to advancing our educational objectives, definitely enhances MBS’ pre-eminence in Asian business, and in the global community which cares about business in Asia. I am proud to be their faculty advisor.

- Prof. Linda Lim, Faculty Advisor

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2004 Organizing Committee

Faculty Advisor Linda Lim Panels Derek Yan

Chairs Choon-Peng Ng Southeast Asia Mike Hokenson Sridhar Varadara jan (ASEAN) Panchanit Taisettawatkul Hocklye Goh Corporate Relations Adam Welch Reuben Ong Winnie Ho Edward Lui China Howard Lin Jason Ong Yang Yang Jordan Berke Finance Youngsam Chun Frances Chen Mark Chen Ed McCall Chris Chen William Li Tianlong Hu Logistics Shilpak Mahadkar Susan (Kali) Lindquist Accommodation Brian Schwartz Stefan Wu Food Services Frances Chen Karmen Chan Corporate Social Felicia Woo Transportation Ajay Raina Responsibility Sharada Gundala Registration Ruthy Scotti Sachin Rao Christina Yen Ben Simar Finance Wee-Lih Koh Adi Iskandar Richmond Teo Ann Chong Valerie Lau Jill Mar Jane Chen Trin Donsakul Daniel Hu Jeff Kao Jun Hong Heng Jacob Lee Marketing Yukari Hirose Deborah Feng Sean Park Medhini Srinivasam Video Audrey Irawan Video Production Soo Ho Kim Healthcare Sean Zhang Media Relations Ed McCall Sunny Jiang

Web Design/IT T. C. Cheng Indian Subcontinent Amit Jain Ajay Sharma Career Fair/IT Jun Hong Heng Amit Aggarwal Dalip Tyagi Program Book Audrey Irawan Chakravarthy Kannan Andy Tai Narayan Arun Ethirajulu

Post Conference Derek Yan Japan Hiroshi Nishikawa Report Daigo Orihara Go Takahashi Ambassador’s Guide Sumana Rajarethnam Tak Ito

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Japan (cont.) Susan Chiu Masaru Yamada Neil Harrison Jun Iwata Mitsuyuki Katakame Charles Law Shinya Momose David Ostreicher Hiroyuki Omura

Korea Youn-Whan Pae Kyojin Park Jung-Min Kil Jay Ahn Jae-Young Jang Yun-Seok Lee

Technology Ram Alluri Kuttayan Annamalai Neil A. Harrison

Special Events

Living and Working Jackie Tan in Singapore Kaijie Kevin Chan

Post Conference Griffin Ho Party

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Conference Keynotes Reprinted from the Monroe Street Journal, Feb. 9, 2004 issue

By: Derek Yan, mba2

he 14th Annual Asian Business Conference traits, ASEAN has been able to progress was held on February 6 and 7, 2004 at the significantly toward regional economic T Business School. The Conference theme, integration. The rise of China has been an "Asia: Miracle Maker or Heart Breaker?" sought important impetus to this integration to examine the paradox, commonly found in Asia, imperative. S.G. Ong was optimistic that the of seemingly miraculous macroeconomic continuing collaboration of ASEAN with China performance and highly challenging business and India would ensure the region’s conditions. For some multinational firms, the attractiveness to investors into the future. hope of tapping into Asia’s rapid economic growth and strong market potential has ended in Kishore Mahbubani, Singaporean Ambassador disappointment and heartbreak. Still others have to the United Nations, was also equally been able to garner powerful market share and optimistic with regard to the political and reap tremendous profits. The conference economic environment facing Asia today. The provided a forum for discussing the factors that Ambassador focused primarily on macro- have separated the winners from the losers in security issues that have been affecting the Asia, and explored tactics for turning Asia’s region. He noted that, a decade ago, notable economic promise into business success. scholars had been pessimistic about the region’s political stability and were almost certain there The ABC program was designed to enable would be major political conflicts. However, students to learn about the intricacies of doing the region that was supposed to be full of business in Asia. "For many of us, the words conflict has instead come together in a way that ‘intrigue’ and ‘innervation’ sum up our feelings is creating a stable geopolitical platform upon toward Asia," said Choon-Peng Ng, Conference which economic growth will rise in the coming Co-chair during the first day opening address. years. The Ambassador also alluded to China as "We are proud to have brought 28 esteemed a major factor for this stability, pointing to the speakers to unravel the paradox, and we want fact that a stable Asian region will enable China students to come away with valuable information to gain prominence in its role as a major they can take with them through their careers." political influence in world affairs.

Ong Keng Yong, Secretary-General of the On Saturday morning, B. Ramalinga Raju, CEO Association of South East Asian Nations (ASEAN) of Satyam Computer Services, kicked off the kicked off the Conference on Friday evening. S.G. conference. He focused on the development of Ong described the key developments affecting the India, and the direction of the country’s services Southeast Asian region. Economic conditions in industry. Mr. Raju also talked about the mind- Asia continue to improve, global recovery is boggling implications of the share of services in underway, and Asia is growing faster than all the world GDP and the ability to deliver those other regions of the world. More importantly, S.G. services in a distributed value chain. He thinks Ong emphasized that although the makeup of the that with the market in software outsourcing group is diverse, with each country possessing its estimated to be approximately $90bn for by own unique cultural, historical, and geopolitical 2008, Satyam is well positioned to take

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ASIA: MIRACLE MAKER OR HEART BREAKER? advantage of this growth. Although there is a lot The 14th Annual Asian Business Conference of media attention today regarding jobs and could not have been possible without the outsourcing, the reality is that American tremendous dedication and organization skills investors’ expectation for greater returns cannot of the 80-strong team of people involved with be avoided. When faced with returns of 20% vs the event. This diverse group included MBA1s, 10%, investors will ultimately choose the higher MBA2s, Evening MBAs, BBAs, as well as returns that outsourcing is able to generate students from the School of Public Policy. through cost savings. A key innovation in the Asian Business During nine panel sessions on Saturday, more Conference this year was the inclusion of full- than 600 conference attendees from across the time recruiting opportunities for companies University of Michigan and the Midwest region such as DaimlerChrysler and Mitsubishi to all learned from experts about issues affecting the conference attendees. The ABC organizers countries of Japan, India, China, Korea, and the presented a valuable venue to gain information ASEAN region. There were also panels that and have access to career opportunities not focused on Corporate Social Responsibility, available elsewhere. Healthcare, Finance, and Technology. Thirty- seven business executives, government officials The 14th ABC core planning team wishes to and academics with extensive experience in Asia thank all of its organizers and generous presented on these topics throughout the day on corporate and university sponsors for making Saturday. this year’s conference possible and look forward to seeing you at next year’s hallmark 15th Anniversary conference.

Secretary General Ong Keng Yong Singaporean Ambassador Kishore Satyam CEO B. R. Raju addresses was the first to kick off the Mahbubani speaks to the audience the audience with a keynote speech conference on Friday afternoon, about Asian regional security on Saturday morning, Feb. 7. Feb. 6.

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Logistics Report

A Note from the Director of Logistics Shilpak Mahadkar MBA 2nd Year, University of Michigan Business School

“Throughout the planning phase of the conference, I had personally seen the dedicated efforts and months of hard work put in by panel organizers in securing a roster of world-class speakers. We had set ourselves the goal of making this the biggest and best ABC in the history of UMBS. So it simply followed that those of us in the logistics team set ourselves a lofty goal: To make this the smoothest run conference ever!

I think the logistics teams came as close as possible to that goal, and I want to congratulate everyone in the team who made this a great experience for our speakers, moderators, attendees and other faculty. Transportation and stay for over 35 speakers and guests within a span of 3 days, Executive dinner for 80 people and lunch for over 500 attendees and incident free registration of all attendees are just some examples of tasks that the logistics team handled in an exemplary fashion.

Above all, I am particularly impressed with the way so many members of the 80-strong `Team ABC’ stepped up when help was needed to run the conference. When I saw three people who had not even signed up as volunteers, helping serve food for attendees, I knew we were going to make it just fine. That captured the spirit of the day, and that captures of the spirit of University of Michigan Business School. This conference has easily become one of the most memorable experiences of my business school life.”

Logistics Heads

Food Services Karmen Chan & Frances Chen

Registration Christina Yen & Ruthy Scotti

Supplies Adi Iskandar

Transportation Ajay Raina

Accommodation Brian Schwartz

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From Top Left: Ajay Raina, Adi Iskandar, Shilpak Mahadkar, Frances Chen, Trin Donsakul, Karmen Chan, and Jill Mar at the Taste of Asia Lunch Left: Karmen Chan, Jill Mar, Frances Chen, and Ruthy Scotti at Assembly Hall Bottom Left: Adi Iskandar, Griffin Ho, and Jeff Kao assist with registration Above Top: Shilpak and Adam assist with a Lion Dancer during ABC’s Chinese New Year Celebration Above Mid: Traditional Lion Dance Above Bottom: Jill Mar, Jenny Chu, and Adam Welch scoop up food for hungry customers.

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Attendance Demographics

Registration for 14th ABC

UM Student Alumni and UM 86% Affiliated Corporate Non UM Student 3% Non UM Student

UM Student Alumni and Corporate UM Affiliated 5% 6%

Attendance - 14th ABC vs Prior Year

700 600 600 490 500

400

300

Attendees 200

100

0 13th ABC 14th ABC

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Director of Marketing Report

A Note from the Director of Marketing Yukari Hirose MBA 2nd Year, University of Michigan Business School

“I would like to thank the marketing team members for a great job. We received a record of more than 900 registrations for the conference, and approximately 600 attendees from University of Michigan community, local companies, and other schools around the Midwest and Eastern regions of the U.S.

To increase audience participation from the UM community, we did “CampusJack”—ABC advertisings are all over the campus. We placed ads on buses, at the Diag, in the Michigan Union, as well as extensively at the Business School. Immediately before the conference, the entire ABC team wore ABC T-shirts and buttons. We also marketed to various classes with the help of the various ABC members. To attract local businesses, the Alumni Relations and the Communications office pitched in to help ABC get traction through the mass media channels. And for the first time in ABC history, a massive campaign was launched to work with other ABC’s at various schools to attract other business school students.

I enjoyed our teamwork and the whole experience tremendously. I would like to say special thanks to Soo Ho and Audrey for creating a wonderful video and setting the tone for the keynote speech.”

Marketing Team Sean Park, Audrey Irawan, Kaijie Tan, Andy Tai, Adhitya Soenjoto, Shaun Lim, Yukari Hirose

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Director of Panels Report

A Note from the Director of Panels Derek Yan MBA 2nd Year, University of Michigan Business School

“We are proud to be able to bring a total of 35 esteemed speakers together in these two days to discuss the opportunities and challenges of doing business in Asia.

Each panel head worked hard to craft a cohesive panel topic and worked tirelessly to promote

their panel session to the school at large.

The successful outcome of the panel sessions reflects well on the ability of Michigan to leverage its talented faculty as moderators and its extensive network and reach to Asian corporations and government institutions.

I congratulate all the Panel Heads for making this all possible.”

Panel Heads

ASEAN Mike Hokenson, Panchanit Taisettawatkul

China Howard Lin, Yang Yang, Jordan Berke

CSR Felicia Woo, Sharada Gundala

Finance Wee-Lih Koh, Richmond Teo

Healthcare Sean Zhang, Sunny Jiang

Indian Subcontinent Amit Jain, Ajay Sharma

Japan Hiroshi Nishikawa, Daigo Orihara

Korea Youn-Whan Pae, Kyojin Park

Technology Ram Alluri, Kuttayan Annamalai

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ASEAN Panel Report

Moderator Linda Lim Professor of Corporate Strategy and International Business, and Director of the Southeast Asia Business Program, University of Michigan Business School

Michael Yeoh Panel Speakers CEO, Asian Strategy and Leadership Institute, Malaysia

Michael Dunne President, Automotive Resources Asia (ARA), Bangkok and Beijing

Ong Keng Yong Secretary-General of the Association of South East Asian Nations (ASEAN)

Title Southeast Asia: Fast Growth and Regional Integration

Panel Topic Southeast Asia was home to the world's best-performing stock markets in 2003, far outpacing their Chinese and Indian neighbors. Growth has been better than expected, especially in booming Thailand, and investors are optimistic that global economic recovery, ongoing domestic restructuring, and advancing plans for regional economic integration under the ASEAN Free Trade Area and the China-ASEAN FTA, including rapidly growing trade and investment with China, will sustain the current momentum.

Datuk Dr. Michael Yeoh is Co-Founder and Chief Executive Officer of the Asian Strategy & Leadership Institute (ASLI), a Research Institute focusing on Asian strategy, thought leadership, knowledge society and international business partnerships. Dr. Yeoh will discuss how Malaysian firms have responded to the challenges of corporate restructuring, regional integration and Chinese competition and opportunity. Michael Dunne, a University of Michigan alumnus and founder and president of Automotive Resources Asia, a thriving consulting firm based in Beijing and Bangkok, will discuss the Thai automotive market and his entrepreneurial experiences there.

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r. Michael Yeoh opened this year’s ASEAN panel by sharing with us his views on the challenges facing companies in D one of the South East Asian Tiger, Malaysia. From international factor such as Geneva’s roundtable, to formidable moves of China and India within the region, to the nation’s new PM, Dr. Yeoh noted that Malaysian companies must come up with effective strategies. “The model has to change, companies have to work under the Business as What You Know basis, and not under the historical Business as Who You Know basis”, he asserted.

Mr. Michael Dunne started out by telling us an interesting story about his own experience as a young Michigan From Left: Prof. Linda Lim, S. G. Ong, graduate approaching Mike Moritz of Sequoia Capital Michael Dunne, and Michael Yeoh asking for funds to start up a consulting business in Thailand. He continued with yet another great story about his first business attempt in Bangkok, and what went wrong. With that, Mr. Dunne ended his presentation with a lesson on doing business in South East Asia he first learned the hard way, understand the culture.

Mr. Ong Keng Yong brought his insightful views on ASEAN’s actions in responsive to the challenges it faced. He cited the region’s move towards standardizing the regulations across the borders as a strengthening sign. Mr. Ong concluded by assuring the audience that all the changes that were going on in South East Asia meant great opportunities for sophisticated businesspeople as the region would need all the consultancy services it could get.

- Panchanit Taisettawatkul, MBA2

ASEAN Panel attendees listen attentively to the discussions of the panel speakers on Saturday morning

Michael Dunne fields question from the audience

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China Panel Report

Moderator Ken Lieberthal Distinguished Fellow and Director for China at the William Davidson Institute, Professor of Political Science, William Davidson Professor of Business Administration, and Research Associate of the Center for Chinese Studies, University of Michigan Business School

Panel Speakers Viveca Chan CEO, Grey Global Group, China/HKSAR

Keith Davey Director of Business Strategy Asia, Ford

Xiaolin Zhou Partner, Jun He Law Offices, New York

Title China: The Middle Kingdom of the New Global Economy

Panel Topic Among the world’s most influential business leaders, there are no topics more prominent than the emerging opportunities and competitive threats in China. As trade barriers fall and direct investment becomes more feasible, it has become paramount that companies understand the dynamics of the China market. The changes in China’s political, economic, and social structures require an understanding of both the new and the old. This panel will discuss the challenges of manufacturing product in and for the China market, provide insights into China’s growth in consumer purchasing power and how Chinese companies are reinventing their brands to compete at home and in the West. It will also discuss the intellectual property and foreign investment challenges facing firms that compete in China today.

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Hale Auditorium was filled with attendees interested in hearing about developments in China Jordan Berke, MBA1, introduces the panel to the audience

Viveca Chan, CEO of Grey Global Advertising China, talks of emerging sophisticated consumer segments in China

Middle Photo: Prof. Ken Lieberthal moderates the China Panel Bottom Photo from Left: Xiaolin Zhou fields a question from the audience Keith Davey of Ford and Viveca Chan in the background

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iveca Chan, the CEO of the Grey Global Group, China’s 4th largest advertising agency, started the panel with a V presentation titled “The New China: The Point of No Return”. Five keywords she used to describe China: Growth, Globalization, Modernization, Optimism, and Diversity. All these changes imply that to succeed in China, one needs to have a focused approach that is Creative, with the ability to expand into a mass market. Examples Mrs. Chan gave were Pedigree, the dogfood, and Danone, the healthy biscuits and crackers. She ended her presentation with an award-winning ad featuring a group of women who are able to play soccer with the help of an automatic rice cooker.

Keith Davey, Director of Business Strategy for Ford Asia, continued the discussion by confirming that China’s growth in the auto market is substantial and has greater potential than regions with similar per capital income and vehicle density, most notably Brazil and Eastern Europe. He then laid out frameworks to help business managers assess several strategic issues including local vs. global production, functional and geographic linkages. He concluded by briefly describing Ford’s future plans in China.

Xiaolin Zhou explained that the intellectual property protection mechanisms in China are maturing, while admitting that IP enforcement is still problematic. He recommended that companies use not only the law, but to setup internal security mechanisms. In addition, he suggested leveraging government connection and using the media to educate consumers about the activities of the infringing companies. He also briefly explained the details Above, MBA1s and MBA2s ask the of the new merger and acquisition regulation that allows China panelists questions on future foreign companies to own 100% of a China-based entity, business prospects in China though some strategic industries, such as autos, still retain heavy regulation.

Professor Kenneth Lieberthal ended the panel suggesting that China is more of a “heart-throb” than a “heart-breaker”.

- Howard Lin, MBA2

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Corporate Social Responsibility Panel Report

Moderator Bradley Farnsworth Director, Center for International Business Education and Adjunct Lecturer of Corporate Strategy and International Business, Center for International Business Education

Panel Speakers Dusty Kidd Vice President, Corporate Responsibility Compliance, Nike Inc.

Nick Welch Manager, International Relations, Shell

Shiv Sivakumar CEO, ITC-IBD

Title Ethics as a Guide to Navigating Corporate Social Responsibility in Asia

Panel Topic This panel discussion will focus on the progress of CSR in Asia and the role ethics plays in how companies behave in these emerging markets. Specifically, the panel hopes to answer the following questions: Where are multinational companies at in terms of instilling a sense of ethics in the way they do business in Asia? Why does it make financial sense to conduct business ethically? What business students need to know about ethics and its application to doing business in any environment. Understand how these business leaders are being innovative with their CSR practices and setting a new standard for success and the way business is done in Asia.

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peakers from the CSR panel shared their companies' innovative approaches and perspectives on CSR. Each S speaker took a slightly different approach.

Dusty Kidd of Nike talked about how his company handles the controversial topic of labor relations in Asia and how Nike tries to implement change that enhances the lives of the workers despite not having complete control over their supply chain. One way is to maintain clarity and enforce a code of conduct for all their suppliers which are supplementally evaluated by third- party monitoring firms. Second, they use a balanced scorecard in selecting and evaluating suppliers which looks at their performance along price, quality, delivery and CSR practices. Additionally, Nike is involved in providing access to worker training and microfinancing in the hopes of improving worker life and opportunities in the longer term.

Nick Welch of Shell Oil Company shared Shell's statement of general principles which outlines the high standards of personal and professional conduct expected of every Shell employee and sets forth how the company conducts business worldwide. However, he admitted that this is only a start and that like most companies, Felicia Woo, MBA2, listens in on the they are constantly working to get it right and better. panel she helped put together They have made great strides in CSR, particularly in environmental areas since it is the nature of their business. Additionally, they have given considerable thought to helping their managers deal with ethical and moral dilemmas, such as bribery or corruption. The company has created literature and provides training to aid managers to make the tough, but right decisions.

Shiv Sivakumar of ITC -IBD, a large Indian conglomerate, spoke of weaving CSR into the way they do business everyday. As the CEO of the agriculture business, he spoke of how they are bringing the power of information via the Internet to rural farmers in Northern India and revolutionizing the way they go to market. By setting up computer term inals in villages and allowing farmers to access and create an electronic marketplace, farmers are now able to determine the most favorable times to enter the market. This system saves the farmers considerable costs and time and effectively improves their lives. The company also benefits from working directly with the From Left: Shiv Sivakumar, CEO of ITC- farmers since its supply chain costs are reduced. Shiv IBD, Nick Welch of Shell, and Dusty Kidd of describes their philosophy as harnessing the power of Nike share their views with the audience business and social responsibility and not business or social responsibility which implies trade-offs.

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Overall, the panel discussion was provocative and inspiring. Many students very impressed with the enthusiasm, candidness, commitment and passion of each of the speakers to CSR and its importance in their companies' success.

- Felicia Woo, MBA2

From Left: Director of Corporate Relations Adam Welch, Co-Chair Sridhar Varadarajan, and CSR Panel Head Felicia Woo share a picture

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Finance Panel Report

Moderator Guojun Wu Assistant Professor of Finance, University of Michigan Business School Panel Speakers Tom Kloet Senior Executive Vice-President & Chief Operating Officer, Fimat USA

William Byun Principal, Byun & Co., Singapore

Jerome Corcoran Director of due diligence, Tech Coast Angels

Title Financing new growth opportunities in Asia

Panel Topic Asian financial markets have experienced a roller- coaster ride in the past decade, starting from the spectacular growth in the early 90s, to the Asia Financial Crisis in the late 90s, followed by the dot- com crush shortly after. Now, with the emergence of China as a new economic power and economic recovery in Southeast Asia, the region seems poised to enter another new era of growth. The Finance Panel will therefore look at the role of the financial sector within Asia’s economies, particularly its influence on the re-structuring efforts there, and what the private and public sectors are doing to help Asia finance its new growth opportunities.

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n Saturday 7th February, we had the pleasure of listening to three speakers give a presentation at O the annual University of Michigan Asian Business Conference. We heard their views on ‘Financing Growth in Asia’ and this is a short summary of what they presented.

The first speaker was William Byun. Mr. Byun is a New York State licensed attorney with matriculation at the University of Chicago, University of Michigan, and University of London, in Economics (B.A. Hons), Law (JD), and Financial Economics (MSc), respectively. He has wide experience in international finance and law in New York, Tokyo, Seoul, and Jakarta as well as Singapore. He has also had appointments with US Government (US OPIC), and experience in Korea with the Korean Government (as US Fulbright Scholar - resident at the Ministry of Finance, Korea) and as an attorney with Kim & Chang. Mr. Byun Panelist William Byun, Panel Heads Wee- Lih Koh and Richmond Teo pause in front spoke mainly about investment banking and of the session room D1270 corporate finance in Asia and made observations in FDI and International Trade. He observed an increase in intra -Asia investment and changes in market composition.

The second speaker was Jerry Corcoran. Mr. Corcoran has over 25 years experience in the finance-related field. He held a number senior investment banking positions at Merrill Lynch &Company, including head of International Investment Banking. During his tenure at Merrill Lynch, he worked on a wide variety of transactions include debt and bond financing, as well as merger and acquisitions and private equity investment. As senior investment banker, he was responsible for many of the firm’s most important relationships with clients located in Asia, Europe and Latin America. He also served as head of investment banking for Merrill Lynch Japan from 1984-89. Prior to joining Merrill Lynch, Mr. Corcoran was a financial analyst in the credit rating division of the Standard and Poor’s Corporation. He spoke on the future prospects of Japan’s and China’s financial markets, observing that Japan and China are major determinants of other markets in Asia. Japan is the largest capital market in Asia and there is a new emphasis on investment performance and bottom line profitability should translate into better use of investment capital. However, confidence is still

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ASIA: MIRACLE MAKER OR HEART BREAKER? weak with individual investors unwilling to participate and corporate profitability is low by international standards. The aging population is also a cause for concern. He proposes that further deregulation is required and Japan’s re-emergence as a powerful world financial player and financier of Asian economic growth will depend on how fast it will be able to effect many of the changes. He also mentioned that China’s growth prospects are very strong and is rapidly becoming the manufacturing base in the world. Cross border business, particularly as it relates to China, may be a significant growth area however she faces many challenges ahead. Its inefficient banking system, immature capital markets and poor government From Left: Bill Byun, Jerome Corcoran, Tom regulation are some of the many issues she has to Kloet, and Prof. Guojun Wu address. Also, China’s financial needs are enormous and its accounting and disclosure standards are generally weak. Most of the large companies have significant government ownership and are poorly managed. China, however, is the world’s biggest growth story and market players will need to develop a sustainable and cost-effective platform to participate in what’s likely to be one of the biggest financial markets in the world.

Our last speaker was Tom Kloet. He spoke on Asian capital market vs. American capital markets. He touched briefly on the single regulator vs the multiple regulator and on corporate governance issues.

- Wee-Lih Koh, MBA2

Valerie Lau, Finance Panel member

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Healthcare Panel Report

Moderator Jersey Liang Professor, University of Michigan School of Public Health

Panel Speakers Siong Hin Chong Vice-President, Ortho McNeil Pharmaceutical Inc, Johnson & Johnson

Atul Malhotra Head, Global Consumer Healthcare and Regional Director, Asia Pacific and Middle East, Ranbaxy Laboratories, Ltd.

Title Will Healthcare Giants Build New Empires in Asia?

Panel Topic When western healthcare giants like Johnson & Johnson entered the emerging Asian market, they were confronted with an uncharted business environment, which abounds in opportunities and challenges, excitement and uncertainties. At the same time, indigenous companies like Ranbaxy Laboratories, India, are leading in their home markets, taking full advantage of their local knowledge as well as learning from the western counterparts. In a new healthcare arena there must be champions. All contestants, employing distinct growth strategies, are moving aggressively in building their new empires in the potentially vast Asian healthcare markets.

Two prominent speakers from two representative companies will give you real-world insights of how healthcare giants are moving toward championship in China and India respectively, the combined population of which accounts for 1/3 of the world. It will be an excellent opportunity to understand the strategies behind the companies’ success. Professor Jersey Liang, a renowned expert in the Asian public health field, will moderate this Healthcare panel.

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he Healthcare Panel session started with Mr. Siong Hin Chong, former President of Xian Janssen T Pharmaceuticals, the pharmaceutical arm of Johnson & Johnson in China. He first presented a thorough analysis of the current China’s healthcare market. After he described the phenomenal success of Xian Janssen Pharmaceuticals under his leadership, he emphasized a list of key drivers for success. Mr. Chong suggested that new entrants have to understand the unique purchasing behavior and decision-making process of Chinese pharmaceutical consumers. He also warned that building a new pharmaceutical manufacturing plant may be wasting resources since there is considerable amount of manufacturing overcapacity in this sector.

The second speaker, Mr. Atul Malhotra, Asia Pacific & Middle East Regional Director, Ranbaxy Laboratories Ltd., discussed growth strategies for Indian pharmaceuticals. He pointed out that recently Ranbaxy and other major Indian pharmaceuticals have made great progress in entering the international pharmaceutical markets including US and Europe. Capitalizing on this expertise, Ranbaxy will focus on a generic version of several blockbuster pharmaceutical drugs whose patent protections will expire in a few years. Mr. Malhotra also shared with us a new strategic direction of Ranbaxy: to invest in original research and development in order to establish intellectual property.

Professor Jersey Liang concluded the panel by stating that two panelists have presented two distinct, successful pharmaceutical business models in the emerging Asian markets.

Top: Atul Malhotra of Ranbaxy speaks Middle from Left: Atul Malhotra, Moderator Jersey Liang, and S. H. Chiong of J&J Above: Professor Jersey Liang Right from Left: Mr. Malhotra, Prof. Liang, Mr. Chiong, and Panel Heads Sunny Jiang, Sean Zhang

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Indian Subcontinent Panel Report

Moderator Gautam Ahuja Michael R. and Mary Kay Hallman Fellow, Associate Professor of Corporate Strategy and International Business, University of Michigan Business School

Panel Speakers B. Ramalinga Raju Founder and Chairman of Satyam Computer Services Ltd

Anurag Jain Director, Perot Systems Healthcare, Founder and CEO Vision Healthsource

Atul Malhotra Head, Global Consumer Healthcare and Regional Director, Asia Pacific and Middle East, Ranbaxy Laboratories, Ltd.

Shiv Sivakumar CEO, ITC-IBD

Title The New Indian Economy

Panel Topic The Indian economy in 2003 ended on a high note; foreign exchange reserves breached the $100 Billion mark and Gross Domestic Product was projected to grow by more than 7%. This has led to a worldwide interest in the Indian economy, not witnessed since the time of India's independence.

India’s growth has been driven both, by corporations making their mark in the global market as well as the expanding consumer demand. Indian corporations are innovating and expanding into global markets. At the same time, corporations are increasingly looking at India as a destination of choice for outsourcing and seeking innovative ways to tap into the billion people market. Can India sustain this growth? What opportunities and challenges lie ahead? Top business leaders from India, who are shaping this trend, share their insights on the India Panel.

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his year’s India Panel featured four distinguished business leaders who shared their insights on the ‘New’ T Indian Economy. Discussion focused primarily on three issues: India’s development as the global services hub, tapping of global markets by Indian firms and India’s potential as a billion people market.

Mr. Ramalinga Raju talked about India’s opportunity of becoming the services hub of the world. He described how liberalization and proliferation of technologies like internet has enabled virtual delivery of services to any part of the world. Drawing upon his personal experiences, he showed how business environment in India has become very similar to that of a developed nation. Mr. Raju predicted that in the future, the pace of wealth generation in India would be very rapid. Giving example of his company’s charitable foundation, he described how technology is being leveraged effectively in India to confront social evils such as illiteracy.

Mr. Shiv Sivakumar talked about importance of ensuring an all-inclusive growth in India. More than 70% of India’s population lives in villages; however villages contribute less than 30% to India’s GDP. Farmers in rural India are fragmented, very diverse and largely risk averse. To tap into this market, companies need to develop new business models that specifically address needs of this ‘bottom of the pyramid’. Mr. Sivakumar believes that considering rural segment as the last mile and extending existing business models to them would not be economically feasible. With the help of a video clip, he demonstrated how “E-Chaupal”, an internet portal developed by his company, supports not only dissemination of customized knowledge and local information to farmers in the villages, but also enables online transactions such as purchasing of farm supplies.

Mr. Atul Malhotra focused on the opportunities in the growing Indian pharmaceutical industry. He mentioned that the cost of drug development in India is only 20-25 percent of that in a developed country. This has attracted global companies to outsource research and clinical trials to India. Multinationals have formed new alliances with Indian companies for R&D, for example the alliance between Glaxo and Ranbaxy. Mr. Malhotra suggested that Indian companies have huge potential in the global market and described how they are now expanding rapidly outside India. For example,

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ASIA: MIRACLE MAKER OR HEART BREAKER? today 75% of Ranbaxy’s sales are international compared to virtually zero a few years ago.

Mr. Anurag Jain talked about outsourcing and its future trends, especially as they relate to India. He believed that international companies are convinced that outsourcing to India provides value and are now looking to scale their Indian operations. However, he mentioned that Indian vendors still provide only a small component of the total solution. Mr. Jain envisioned that the next stage in outsourcing would consist of a new breed of vendors that would have domain expertise and would provide comprehensive solution for a complete business process. Outsourcing to India in the future would no longer remain cost driven but become expertise driven.

India Panel had an overwhelming response with over 300 people attending the session. Feedback from the audience was extremely positive. Knowledgeable perspectives on different facets of Indian economy from accomplished speakers were highly appreciated.

- Ajay Sharma, MBA2

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CEO B. R. Raju delivers his presentation From Left: Panel Heads Ajay Sharma and Amit Jain with alumni Anurag Jain

From Left: Professor Gautam Ahuja, Atul Malhotra of Ranbaxy, Shiv Sivakumar of ITC-IBD, B. R. Raju of Satyam Computer Ltd., and Alumni Anurag Jain

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Japan Panel Report

Moderator Tsutumo (Tom) Nakano Assistant Professor, School of Management, University of Michigan-Flint Faculty Associate, Center for Japanese Studies, University of Michigan-Ann Arbor

Panel Speakers Andrew Mascarenhas Vice President, Sales and Marketing, Eli Lilly and Company Former General Manager and President, Eli Lilly Japan K.K

Robert Greenberg Vice President, Matsushita Electric (Panasonic) Corporation of America (MECA)

Bruce Brownlee General Manager of Corporate Planning & External Affairs, Toyota Technical Center, USA, Inc.

Title The Samurai Returns: Reasons Japan Should Not Be Ignored

Panel Topic During the 1980’s Japan was heralded as one of the economic marvels of the world. Yet from the 90’s onwards it has suffered one of the longest economic recessions in modern history. Can Japan compete in today’s fast paced global economy? Is Japan still an attractive market for global companies hoping to extent their reach into Asia? Has the Samurai returned?

To challenge the dominant logic that Japan has lost its edge, Japan Panel will look into:

1) Strategies of non-Japanese companies that led to their success in Japan

2) Strategies of Japanese global companies

3) Successful turnarounds by Japanese companies during the sluggish economy

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he Japan Panel brought together a distinguished group of executives to discuss these questions and others about the future of Japan’s standing in the global business T environment. The first two speakers, executives from Matsushita Electric (Panasonic) and Toyota, enlightened the audience about their companies’ continued competitiveness in the US market while the third speaker, the Vice President of Sales and Marketing for Eli Lilly, focused on the opportunities and challenges associated with breaking into the enigmatic Japanese market.

Professor Tsutumo (Tom) Nakano, a CSIB professor at UM-Flint and faculty associate of the Center for Japanese Studies, opened the panel discussion by unsheathing a wobbly samurai sword, a representation of Japan’s recent economic turmoil. However, he quickly brought a steady, sparkling samurai sword into view to illustrate recent signals that Japan’s economy and global competitiveness is on the rise, once again.

All three panel speakers echoed this sentiment and spoke Above: Bruce Brownlee of Toyota presents the Toyota Way to the resurgence of Japanese companies as a source of with a raffle of a Toyota innovation and competitiveness and of Japan as an Production System book. untapped growth opportunity for foreign corporations.

Below: An additional raffle Robert Greenberg, Vice President, Corporate Brand included a Panasonic Digital Marketing Group, Matsushita Electric Corporation of Camera courtesy of Robert Greenberg of Panasonic (2nd America provided an overview of Panasonic’s recent “v- speaker) shaped” operating profit margin recovery and energetically introduced Panasonic’s exciting product line-up. After explaining Panasonic’s vision of interoperable components tied together through a single technology platform, it was evident that the company’s new marketing tagline, “ideas for life,” is certainly appropriate.

Next, Bruce Brownlee, General Manager of Corporate Planning and External Affairs, Toyota Technical Center (TTC), provided an insightful view of Toyota’s management principles, the “Toyota Way,” that are at the root of the company’s success in the North American automotive market. Mr. Brownlee, who has played a direct role in the development of some of the most successful Toyota models, pointed to Toyota’s continuous improvement methodology which allows it to out-compete all rivals.

Finally, Andrew Mascarenhas, Former President and General Manager of Eli Lilly Japan K.K., gave an exciting presentation about the unique obstacles that Lilly faced when entering the Japanese market. Despite the hurdles

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ASIA: MIRACLE MAKER OR HEART BREAKER? the company has faced in Japan, he offered an enthusiastic perspective about untapped growth opportunities in the country.

Although the panelists acknowledged that China, India and Southeast Asia present significant opportunities for growth, the exciting prognostications of the three panelists illustrate the panel theme that Japan and Japanese companies should not be ignored.

- Neil A. Harrison, MBA1

Above: Andrew Mascarenhas of Eli Lilly presents Below Clockwise from Top Left: Japan Panel organizers Tak Ito, Hiroshi Nishikawa, Daigo Orihara, and Jun Iwata. Thomas Murano (Marketing Director at Panasonic), Robert Greenberg (Panasonic), Bruce Brownlee (Toyota), Andrew Mascarenhas (Eli Lilly), and Prof. Tom Nakano at the Welcome Dinner.

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Korean Panel Report

Moderator Meredith Woo-Cumings Director of Academic Program, LSA II: Korean Studies, and Professor, LSA Political Science, University of Michigan

Panel Speakers Paul Tucci Partner, Cranbrook Partners and Co., Private Equity Investments

Jehkun Lah President, DAC

Paul Y. Koh Director, Asian Marketing & Marketing Operations, Hyundai Motor America

Title Korea Re-Examined: A unique business and cultural environment

Panel Topic The Northeast Asian regional GDP is expected to account for 30 percent of global GDP by 2020 to emerge as one of three major trading blocks that will help fuel global economic growth. Korea lies at the center of that opportunity – almost 2 billion people, or 32 percent of world’s population lives within three and half hour distance by flight from Seoul, the capital city of Korea. The entire Korean market will double in size by 2010 to US$1 trillion.

However, Korea is different from Japan and very different from China in many ways. The panel seeks to present those differences and the challenges of understanding how different the Korean cultural environment can be from other Asian countries.

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n February 7th, we had the pleasure of listening to three speakers give a presentation at the annual University of O Michigan Asian Business Conference.

The first speaker was Paul Tucci , Partner, Cranbrook Partners and Co., Private Equity Investments. Mr. Tucci was Senior Vice President- Global Business Development for Thomson Learning, a $2 billion division of Thomson Corporation (NYSE), from 2001-2003, managing library reference products in 180+ countries. From 1999-2001, he was Senior Vice President, Global Division of Gale Group, a $300 million unit of Thomson Learning. Previously, he spent 14 years with Proquest Company (NYSE), a diverse information company, holding management positions within the International Division, including Manager-Asia Pacific, Director-International Sales and Marketing , and VP-International Division. He addressed issues regarding the differences of Korea from From the left: Paul Koh, Paul Tucci, Meredith Japan and China in terms of business culture. Woo-Cumings and Jehkun Lah. Our second speaker was Paul Y. Koh, Director, Asian Marketing & Marketing Operations, Hyundai Motor America. Mr. Koh's business management career began with Arthur Anderson and subsequently with American Medical International in the Audit and Tax Departments. In 1986, Mr. Koh joined Hyundai Motor America as Manager of Finance Planning and Analysis. As Mr. Koh advanced in his career at Hyundai, he held several positions including Controller and Director of Finance Operations. In January 2000, he assumed his current position, Director of Asian Marketing. In 1978, Mr. Koh talked about the global marketing strategies of Hyundai Motor, Co.

Our last speaker was Jehkun Lah, President, DAC. Mr. Lah established DAC in 1988 and has been running the company until today. DAC is a manufacturing company producing high strength aluminum tubing, specialized in sporting goods such as lightweight tent pole, walking sticks or ice hockey shafts. DAC also has developed telescope and fully automated telescope mount and accessories. Mr. Lah received his M.B.A. from the University of Michigan Business School in 1983.

- Kyojin Park, MBA2

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Technology Panel Report

Moderator M. S. Krishnan Michael R. and Mary Kay Hallman Fellow & Associate Professor of Computer and Information Systems, University of Michigan Business School

Panel Speakers David Hind General Manager, Business Development, Qualcomm China

Kevin Walsh Vice-President, Internet Technology, Oracle

Pam Lopker CEO, QAD

Tim Reed Global Finance/EDES Information Officer, General Motors

Title Opportunities and Challenges in Asia

Panel Topic In the era of globalization, new technologies are rapidly reshaping businesses throughout the world. With internet penetration rapidly on the rise, emerging economies in Asia are in the forefront of this transformation. In fact, some countries are adopting next generation technologies and leapfrogging into the future. The emergences of distributed knowledge-centric systems are enhancing information access, increasing productivity and resultantly improving the quality of the goods and services produced and consumed. This panel will bring together industry experts and practitioners to share their knowledge and experience in addressing how the convergence of information and communication technologies has changed the way companies in Asia operate today.

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he diverse backgrounds and accomplishments of our panelists made for an engaging and lively discussion The T panel explored:

1) How companies are leveraging this trend to provide the most value to their customers, shareholders and employees. 2) How Asia is shaping up as a market and provider of technology products and services. 3) What are the key detractors, risks and limitations? Particularly, protecting and managing intellectual property rights in Asia, has been a key issue. How should companies, whether they are new entrants, joint ventures, or strategic alliances, protect their key intellectual competitive assets?

Mr. David Hind, General Manager, Business Development for QUALCOMM China, develops strategic and operational plans to help accelerate China’s adoption of Code Division Multiple Access (CDMA) digital wireless technology for the deployment of next-generation wireless networks and services.

Mr. Kevin Walsh, Vice President of Internet Technology at Oracle Corporation, leads the development of Oracle’s Internet infrastructure server strategy for Oracle’s Asia Pacific division. He is also responsible for Oracle’s R&D centers in China and acts a senior technology adviser to several US and Chinese organizations.

Ms. Pamela Lopker is founder, chairman of the board and president of QAD, Inc., a leading provider of enterprise applications for manufacturers. With over 20 years experience in business and software development, Lopker is responsible for shaping the vision and strategic direction of QAD and directing the company’s global research and development efforts.

Mr. Tim Reed is the Global Process Information Officer for Human Resources at General Motors. Previously he was the Global Process Information Officer for Global Finance and was responsible for leading the technology and business process strategy, and driving implementation of global processes and systems.

- Kuttayan Annamalai, MBA2

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Contact Singapore Special Event Living and Working in Singapore

ontact Singapore hosted a mixer session in conjunction with the 14th Asian Business Conference on the opening day of C the event. Aptly titled “Living and Working in Singapore”, this session was aimed at providing professional advisory services and networking opportunities to international professionals interested in Singapore’s job prospects. The event was an overwhelming success with registrants exceeding attendance expectation.

The informal session commenced with Guest of Honor, Mr. Kishore Mahbubani, Singapore’s Ambassador to the United Nations, giving an opening address on the steadfast economic climate of Singapore. He mentioned that despite the emergence of events like 9/11 and the SARS outbreak, Singapore endured these times of uncertainty and emerged relatively unscathed. The Ambassador, however, exercised a word of caution against complacency in light of the unstable and unpredictable nature of world ev ents. The opening address was followed by a stimulating dialogue session on opportunities in Singapore.

In a bid to increase Singapore’s competitive advantage, Singapore has an open door policy to attract foreign talents. Amongst the pull factors for these international professionals are the first-class human services like healthcare, transportation and education system, as well as low crime and tax rates. Besides Singapore’s excellent infrastructure and geographical location, the good fusion of eastern and western culture in this vibrant, multi-ethnic country also makes it a desirable place to live in.

- Jackie Tan, Master of Public Policy, 1st Year

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Speaker Biographies

Keynote Speakers

Ong Keng Yong Secretary-General of the Association of South East Asian Nations (ASEAN)

r. Ong Keng Yong is the Secretary -General of ASEAN (Association of Southeast Asian Nations) since 1 January 2003. Mr Ong started his public service career by joining the Singapore Ministry of Foreign MAffairs (MFA) in June 1979. From 1984 to 1988, he was the Charge d’Affaires of the Singapore Embassy in Saudi Arabia. From 1989 to 1991, he served as the Counsellor and Deputy Chief of Mission in the Singapore High Commission in Malaysia. Following this, he was appointed the Minister-Counsellor and Deputy Chief of Mission in the Singapore Embassy in the United States of America (USA) till 1994. He returned to the MFA as Director in charge of American and European affairs and was concurrently the Press Secretary to the Minister for Foreign Affairs and Spokesman for the Foreign Ministry. From 1996 to 1998 he was Singapore’s High Commissioner to India and Ambassador to Nepal. Mr. Ong was then seconded to the Singapore Prime Minister’s Office (PMO) in September 1998 as the Press Secretary to the Prime Minister and concurrently to the Ministry of Information, Communications and the Arts (MITA) as Deputy Secretary. In June 1999, he took on the concurrent job of Chief Executive Director of the People’s Association (PA), a grassroots-based community development organization in Singapore. In December 2002, he stepped down from his appointments in the PMO, MITA and PA to return to the MFA before taking up the post of Secretary- General of ASEAN, based in Jakarta, Indonesia. Mr Ong had served on the boards of NTUC Media Co- operative Ltd, The Esplanade Co Ltd, Singapore Management University, the Housing and Development Board, the National Heritage Board and Singapore Post in a non-executive capacity. Mr. Ong graduated from the then University of Singapore with a Bachelor of Law (Honours) degree and the Georgetown University (Washington DC, USA) with a Master of Arts in Arab Studies (Distinction) degree.

Kishore Mahbubani Singapore Ambassador to the United Nations (UN)

ishore Mahbubani, the author of “Can Asians Think?” (www.steerforth.com), is a career diplomat and an occasional writer. In his diplomatic career, he has served in Cambodia (during the war in 1973-1974), KKuala Lumpur, Washington DC and New York. He is now serving his second stint as Singapore’s Ambassador to the United Nations. Mr Mahbubani was President of the Security Council in January 2001 and May 2002 when Singapore was serving on the UN Security Council. He was also Permanent Secretary of the Foreign Ministry from 1993 to 1998.

Mr Mahbubani received a First Class honours degree in Philosophy from the University of Singapore in 1971. From Dalhousie University, Canada, he received a Masters degree in Philosophy in 1976 and an honorary doctorate in 1995. He also served as a fellow at the Center for International Affairs at Harvard University from 1991 to 1992. Through his writings (some of which have been published in a volume entitled, “Can Asians Think?” [Steerforth Press, Vermont]), he has been described by The Economist as “an Asian Toynbee, preoccupied with the rise and fall of civilizations” and by The Washington Post as a “Max Weber of the new ‘Confucian ethic’”.

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Mr Mahbubani also serves in various advisory capacities to organizations such as the International Peace Academy, New York, Institute of International Education, New York, the United Nations Association of the United States of America (UNA-USA), the Young Presidents’ Organization, the Global Strategy Group and The International Center for Ethics, Justice and Public Life, Brandeis University.

B. Ramalinga Raju Founder and Chairman of Satyam Computer Services Ltd

atyam was incorporated in India in 1987 and is one of the pre-eminent IT services companies. It is present in 45 countries with 12,500 employees serving close to 300 global customers. Raju also found Satyam SInfoway, now called SIFY, an Associate Company of Satyam and India’s largest Internet service provider and first Indian company to get listed in NASDAQ.

Raju has an MBA from Ohio University, USA and has attended the Owner/President course at Harvard. Raju has won several awards and global accolades which include Ernst & Young Entrepreneur of the Year for Services in 1999, Dataquest IT Man of the Year in 2000, and CNBC’s Asian Business Leader - Corporate Citizen of the year award in 2002 Raju is presently on the Executive Council of NASSCOM, National Council of CII and on the Board of Indian Institute of Foreign Trade among others. He is also a member of International Advisory Panel of Malaysia’s Multimedia Super Corridor.

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ASIA: MIRACLE MAKER OR HEART BREAKER? ASEAN Panel Michael Yeoh CEO, Asian Strategy and Leadership Institute, Malaysia

ATO' DR. MICHAEL O.K. YEOH is Founder Executive Director and Chief Executive Officer of the Asian Strategy & Leadership Institute (ASLI) and the ASLI Foundation. He is also Chairman of the Socio- D Economic Development and Research Institute (SEDAR), a non-racial, non-partisan Think Tank initiated by the Parti-Gerakan. He is Vice-President of the Institute of Management Consultants, Governing Council Member of the Malaysian Institute of Directors and sits on several committees of the Malaysian International and Associated Chinese Chambers of Commerce & Industry (MICCI & ACCCIM). He was a Member of the First National Economic Consultative Council from 1989 to 1991 and in 1999 was re-appointed by the Prime Minister to the Second National Economic Consultative Council. He is a Member of the National Economic Action Council's Consultative Group on Globalization.

Dr. Yeoh sits on the Board of Directors of Southern Bank's Venture Capital Corporation, SBB Asset Management Sdn Bhd and SBB Capital Markets Sdn Bhd. He was a Director of the National Heart Institute (IJN), Star Publications, Formis Computer Berhad and Sunway College. Dr. Yeoh was President of the Malaysian Students Union at Monash University and former Chairman of the Australian & New Zealand Graduates Association of Malaysia.

He graduated in Economics from Monash University and obtained his Doctorate in Organizational Development. He has attended senior management programmes at Wharton School and Harvard Business School. He has authored three books on Leadership and Management and co-authored several books on Malaysian politics. Whilst he was on the US State Department's International Visitors Programme in 1986, he was conferred a Goodwill Ambassador Award by Bill Clinton, then Governor of Arkansas. In 1993, he was awarded the KMN by the King and in 1997 was conferred a Datoship by the Governor of Penang.

Dr. Yeoh is also Co-Executive Director of the Malaysian-British and Malaysia-US Business Councils and Joint Secretary-General of the Malaysia-China Business Council.

Michael Dunne President, Automotive Resources Asia (ARA), Bangkok and Beijing

ichael Dunne is the leading expert on Asia's emerging automotive markets. His special knowledge includes future market trends, new products, consumer preferences, automotive industrial policies and M competitiveness. In 1993 Dunne founded Automotive Resources Asia Ltd. (ARA), a marketing company specializing in Asia's automotive markets. ARA assists auto makers and suppliers build market share by offering marketing research and marketing communications services.

Since starting ARA, Dunne has directed strategic marketing and research for leading automotive manufacturers and suppliers from Europe, the United States and Japan.

ARA's first landmark achievement came in 1994 when it persuaded the Thai government to amend its tax laws to allow Chrysler the rights produce Cherokees in Thailand for the local market. This adjustment opened the door to what had been a Japanese auto maker stronghold.

Dunne has earned recognition from several business publications. Business Week in 1995 featured Dunne and ARA in a special article on entrepreneurs, entitled: "He Came, He Saw, He's Conquering."

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In 1998 ARA, in conjunction with the ASEAN Automotive Federation, published the first-ever directory of automotive suppliers in ASEAN. In both on-line and book form, the AAF Directory is the authoritative source of information about automotive parts makers in the 10 countries of ASEAN. In 1999 Dunne formed the China Automotive Forum, a monthly gathering of the top executives in China's automotive industry. As Chairman, Dunne leads discussion on common strategic issues including China's accession to the WTO, investment rights, intellectual property rights, and consumer leasing laws

A Detroit native, Dunne's expert opinions are published in leading business and industry journals, including Automotive News, The Wall Street Journal, Management Review, JAMA Forum and Automotive Industries. He is frequently invited as a distinguished guest speaker at automotive industry forums in Detroit, Shanghai, Traverse City, London, Hong Kong, Brisbane, Frankfurt, Singapore, Bangkok and Beijing.

Dunne graduated from the University of Michigan in 1990 with an MA in Chinese history and an MBA. He speaks and writes Mandarin Chinese, Thai and French. He is also author of the China Strategic Automotive Review and Outlook and The State of the Thai Automotive Industry. He is currently writing a book about the future of Asia's automotive markets.

ASEAN Panel Moderator Linda Lim Professor of Corporate Strategy and International Business, and Director of the Southeast Asia Business Program, University of Michigan Business School

inda Lim is Professor of Corporate Strategy and International Business at the University of Michigan Business School, where she also directs the Southeast Asia Business Program, and is a member of the executive c ommittees of L the Center for International Business Education, the Center for Southeast Asian Studies, and the Center for Chinese Studies. She is also an Associate Director of the University’s International Institute.

A native of Singapore, Linda obtained her degrees in economics from the universities of Cambridge (BA), Yale (MA) and Michigan (PhD). She has authored, co-authored or edited four books and published nearly 100 other monographs, journal articles and book chapters on trade, investment, industrial policy, labor and business in Asia. Her most recent publications are The Globalization Debate: Issues and Challenges (for the International Labor Organisation, 2002) and State Power and Private Profit: A Review Essay on the Political Economy of Corruption in Southeast Asia (for Asia-Pacific Economic Literature, 2002). Her current research is on the transformation of the developmental state in Singapore, on openness and economic reform in Asian countries, and on internet entrepreneurs as agents of social change in Southeast Asia. She is the founder and editor of the refereed Journal of Asian Business.

Linda teaches MBA and executive education courses on The World Economy and Business in Asia at the University of Michigan. She has conducted executive workshops on Asian business, politics, economics and culture for multinational and Asian companies and associations including Coca-Cola, Texaco, Lockheed Martin, Corning, Textron, Holderbank, Indofood, Motorola, Thomson TV, Delphi Automotive and the Chief Executives Organization. She has also done training and briefings for the U.S. State Department Foreign Service Institute, and the U.S. Trade Representative, has testitifed to the U.S. Congress House Subcommittee on Asia and the Pacific, and has addressed the United Nations General Assembly (Economic Committee) twice.

Linda has consulted for many organizations, including various U.S. companies, private think tanks, United Nations agencies and the OECD. She is a trustee of The Asia Society, and a director of NASDAQ-listed Woodhead Industries. She is frequently quoted in the international business press, including recent (2000-2003) citations in the Far Eastern Economic Review, New York Times, Detroit Free Press, Chicago Tribune, Buisness Week, Fortune, Forbes, The Asian Wall Street Journal and The Wall Street Journal, and appearances on the Lehrer News Hour (TV) and public radio.

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ASIA: MIRACLE MAKER OR HEART BREAKER? China Panel Viveca Chan CEO, Grey Global Group, China/HKSAR

iveca Chan is Chairman & CEO of Grey Global Group China, including Hong Kong. Headquartered in New York, Grey is the world’s seventh largest global network. The company ranks number one in New V York and fourth in China. (Source: Ad Age 2002).

Viveca has more than 20 years of marketing communications experience. She joined Hong Kong when it was founded, later working for the company in Canada for 4 years.

During her tenure, Viveca has grown Grey's business in Hong Kong and China dramatically to some 500 people across five cities in China (Beijing, Shanghai, Guangzhou, Qingdao, Hong Kong) with strategic marketing alliances in Hangzhou and Nanjing. She also developed Grey from an advertising company to an integrated marketing communications group covering strategic planning, corporate identity/design, interactive marketing, healthcare, media and CRM. Together with the Grey team, Viveca has helped numerous multinational and local clients build brands in China, including Pantene, Wrigley, Danone, Contac, Volkswagen, Haier, Vanke and others.

Viveca plays an active role in the industry. She is Chairman of the HK4A's China Business Committee; Vice Chairman of the HK4As, Communications Services Chairman of the HK Trade Development Council; Council Member and PR Committee Chairman of HK Management Association; and Deputy Director of the China Advertising Association. She also serves as an advisor to a number of trade organizations and institutes, including the Steering Committee for Development of Fashion Industry in HK; the HKTDC China Trade Advisory Committee; the HK Institute of Marketing; Economic Observer/HKMA Marketing Awards and the Hong Kong Polytechnic University.

Viveca was named one of 17 global "Women Breaking Barriers" by Ad Age in 2000. She is also the winner of the 2002 "Contribution to Chinese Economy - Annual News Person Award", one of 2003’s "Top 100 Women Entrepreneurs in China”, and 2003 China Effie Awards Judging Chairman. Viveca graduated from University of Wisconsin-Madison with a major in marketing.

Xiaolin Zhou Partner, Jun He Law Offices, New York

r. Zhou has 20 years' experiences in government work and private practice. As the managing partner of the firm's New York Office, Mr. Zhou specializes in international business transactions and focuses on M advising clients in doing business in China. His clients include many Fortune 500 industrial and business corporations, banks, insurance companies, foreign law firms and international organizations. Mr. Zhou also regularly advises Chinese entities and individuals on doing business in the U.S. Prior to entering private practices, Mr. Zhou served for six years as the Head of International Law Division, Department of Treaty & Law, Ministry of Foreign Affairs of China. He also served as consultant to the Chinese Delegation to the UN General Assembly and Chinese delegate to the UN Legal Committee, Outer-space Legal Subcommittee and UN Charter Committee. Mr. Zhou participated in numerous international negotiations and conferences and had experiences in handling major judicial and arbitration cases involving Chinese government agencies and enterprises in foreign courts and arbitral tribunals.

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ASIA: MIRACLE MAKER OR HEART BREAKER?

Keith Davey Director of Business Strategy Asia, Ford

r. Keith A. Davey was named Director of Business Strategy, Ford Asia Pacific and Africa in February 1999. Prior to that, Mr. Davey was Director of Planning and Business Development for Ford's China M Operations. In these positions, he has traveled frequently to Asia (particularly China) and South Africa to support formulation of market entry strategies, evaluate business opportunities, and participate in venture negotiations.

He joined Ford Motor Company in 1976 as an analyst in the Corporate Finance Staff. His overseas assignments include positions in Mexico from 1981-84 and in Brazil from 1984-1989, where he served as Corporate Treasurer for Autolatina (the Ford-Volkswagen joint venture in Brazil and Argentina). While in Brazil, he served as member of the Boards of the American Chamber of Commerce and the American Graded School of Sao Paulo.

At Ford, he also has held positions as Corporate Staff Manager for Financial and Strategic Analysis for Europe, for North American Operations, and as Controller of Ford Casting Operations.

He graduated in Economics and East Asian Studies from Stanford University and then obtained his MBA from the Stanford Graduate School of Business. His interest in Asia began when he interrupted his schooling to live in Korea for two years as a volunteer missionary for his church.. He is Ford's principal representative with the US-China Business Council, the National Committee on US-China Relations, and the Asia Society.

China Panel Moderator Kenneth Lieberthal Distinguished Fellow and Director for China at the William Davidson Institute, Professor of Political Science, William Davidson Professor of Business Administration, and Research Associate of the Center for Chinese Studies, University of Michigan Business School

enneth Lieberthal holds several positions at the University of Michigan: Distinguished Fellow and Director for China at the William Davidson Institute, Professor of Political Science, William Davidson KProfessor of Business Administration, and Research Associate of the Center for Chinese Studies. He has been on the Michigan faculty since 1983. He earlier taught at Swarthmore College for 1972-83. He has a B.A. from Dartmouth College, and two M.A.'s and a Ph.D. in Political Science from Columbia University.

Dr. Lieberthal served as Special Assistant to the President for National Security Affairs and Senior Director for Asia on the National Security Council from August 1998 to October 2000. His government responsibilities encompassed American policy toward all issues involving Northeast, East, and Southeast Asia. For October- December 2000 Dr. Lieberthal was a Visiting Fellow at the Brookings Institution.

Dr. Lieberthal has written and edited nearly a dozen books and authored about four dozen published articles. His books include: Governing China: From Revolution Through Reform (W.W. Norton, 1995) – second edition to be published in January 1994; Policy Making in China: Leaders, Structures, and Processes (Princeton University Press, 1988) and Policy Making in China's Energy Sector (U.S. Department of Commerce, 1986), both co-authored with Michel Oksenberg; Bureaucracy, Politics, and Decision Making in Post Mao China (U.C. Berkeley Press. 1991), co-editor with David Lampton; Revolution and Tradition in Tientsin (Stanford University Press, 1980); Paths to Sino US Cooperation in the Automotive Sector (US Trade Development

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ASIA: MIRACLE MAKER OR HEART BREAKER? Program, 1989), with Michael Flynn and others; and Central Documents and Politburo Politics in China (University of Michigan, 1978).

Professor Lieberthal was Director of Michigan's Center for Chinese Studies for 1986 89. He has consulted widely on Chinese affairs and serves or has served as a consultant for the U.S. Department of State, the World Bank, the Kettering Foundation, the Aspen Institute, the United Nations Association and corporations in the private sector. He is a member of the Council on Foreign Relations in New York, the Cosmos Club in Washington, D.C., and a number of professional organizations. He serves as Senior Director for Stonebridge International LLC, is a member of the Boards of Directors/Advisors of the National Committee on US China Relations, the US-China Policy Foundation, the National Bureau of Asian Research, East Asian Institute of the National University of Singapore, the Hong Kong WTO Research Institute, and The Research Center for Contemporary China at Peking University, and is on the editorial boards of China: An International Journal, The China Quarterly, The China Economic Review, the Journal of Contemporary China and the Journal of International Business Education.

Dr. Lieberthal’s wife, Jane Lindsay Lieberthal, is a former University administrator. He has two sons: Keith is with the law firm of Covington and Burling and Geoffrey is with the consulting firm Bain & Co. Dr. Lieberthal speaks Chinese and Russian.

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ASIA: MIRACLE MAKER OR HEART BREAKER? CSR Panel Dusty Kidd Vice President, Corporate Responsibility Compliance, Nike Inc.

usty Kidd manages supply chain labor, safety, health and environmental compliance with a team that numbers more than 90 people based in 19 countries. Kidd came to Nike in 1991, and held director Dpositions in communications and business management at Nike's World Headquarters in Beaverton, Oregon as well as in Asia. He established the Compliance group in 1996.

Kidd was formerly a business journalist based in Washington, D.C., Hong Kong, Tokyo and New York. He has lived 22 of his 55 years in Asia, beginning with service as a U.S. Navy officer for four years in Southeast Asia. He has a B.A. in International Relations, University of Wisconsin-Madison, and an M.A. in Journalism, University of Missouri. He serves on the boards of the Fair Labor Association and Mercy Corps. He is married with two children.

Nick Welch Manager, International Relations, Shell

ick Welch has worked as Manager International Relations for Shell Oil Company, based in Washington D.C. since May 2002. Prior to taking up this appointment, he was Head of UK External Relations for NShell International in London. Nick joined Shell in February 1996 as Government Relations Manager, after a number of years in the UK Government. Working first on small firm’s policy and subsequently on large international infrastructure projects, he subsequently served both as Private Secretaries to the UK Secretary of State for Trade and Industry and the Minister of Energy. Before joining government service he worked as a regional commercial manager in the brewing industry and has also worked as a technical writer and teacher overseas.

Shiv Sivakumar CEO, ITC-IBD

r. S. Sivakumar is the Chief Executive of ITC Limited’s (www.itcportal.com) US$ 350 Million Agri Businesses Group in India. He spearheads ITC’s famous eChoupal project (www.echoupal.com), a Munique click & mortar channel, which facilitates the two-way flow of goods and services into and out of villages. Servicing the production and consumption needs of some two million farmers in 18000 villages (and adding at the rate of 30 new villages to the network every day), ITC’s eChoupal is the largest Internet based intervention in rural India by any Corporate.

He has been with ITC Limited, one of India’s largest (US$ 6 Bn market cap) professionally managed corporate houses with diversified business interests, since 1989. Topper of the Class of 1983 from the Institute of Rural Management, Anand (IRMA), he served a farmers' cooperative in Gujarat for six years before joining ITC. He is also on the Boards of several companies.

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ASIA: MIRACLE MAKER OR HEART BREAKER? CSR Panel Moderator Bradley Farnsworth Director, Center for International Business Education and Adjunct Lecturer of Corporate Strategy and International Business, Center for International Business Education

radley D. Farnsworth directs the Center for International Business Education, a national resource center for international business education and research. The center is devoted to developing international B business expertise among Americans and American businesses through training and research. Before assuming this position in 1991, he served for nine years as Associate Director of the Yale-China Association, one of the oldest exchange organizations still active in China.

Mr. Farnsworth speaks frequently in the U.S. and Asia to business and academic audiences on the internationalization of business schools, management development in China, international human resource management, and successful business strategies for China. He teaches in the University of Michigan Business School's Executive Education Program and actively consults for companies interested in China. He serves on a number of advisory boards and committees, including the Michigan District Export Council. He holds graduate degrees in international business and Chinese studies from Washington University in St. Louis.

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ASIA: MIRACLE MAKER OR HEART BREAKER? Finance Panel Tom Kloet Senior Executive Vice-President & Chief Operating Officer, Fimat USA

homas Kloet joined Fimat USA, Inc in May 2003 as Chief Operating Officer overseeing Operations, Finance, IT, Credit and Risk. Mr. Kloet’s experience spans not only broker/dealer and FCM areas of the T financial services industry, but also exchange management, making him one of the few individuals in the industry to have worked on both sides of the market. Prior to joining Fimat USA, Kloet, (45), served as CEO of the Singapore Exchange (SGX) for a period of approximately three years where he was responsible for integrating the stock and derivatives exchanges and their clearing organizations into one organization, leading the very successful IPO of the SGX in November 2000 and launching a suite of innovative new products. Prior to this Mr. Kloet was Senior Managing Director with ABN Amro, Inc. and Senior Vice President, ABN Amro Bank N.V. Prior to ABN Amro he held the role of COO with Credit Agricole Futures.

In 1996 he was elected a board member of the Chicago Mercatile Exchange (CME) and he served as Treasurer of the board. In addition, he was a member of the CME’s Executive Committee and chaired the CME’s Clearing House Oversight Committee; Finance, Budget, and Planning; and Benefits and Compensation Committees and vice chaired its Strategic Planning Committee. He held these positions at the CME until his appointment as CEO of SGX in 2000. Mr. Kloet is also a past member of the Board of Governors of the Chicago Stock Exchange.

Mr. Kloet is a certified public accountant and a member of the American Institute of Certified Public Accountants and the Illinois CPA Society . He graduated with a bachelor’s degree in business administration from the University of Iowa in 1980. He currently serves on the Board of Governors of Elmhurst Memorial Hospital and is a Trustee of Elmhurst Memorial Health System.

William Byun Princ ipal, Byun & Co., Singapore

r. Byun is a New York State licensed attorney with matriculation at the University of Chicago, University of Michigan, and University of London, in Economics (B.A. Hons), Law (JD), and Financial MEconomics (MSc), respectively. He has wide experience in international finance and law in New York, Tokyo, Seoul, and Jakarta as well as Singapore. He has also had appointments with US Government (US OPIC), and experience in Korea with the Korean Government (as US Fulbright Scholar - resident at the Ministry of Finance, Korea) and as an attorney with Kim & Chang.

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ASIA: MIRACLE MAKER OR HEART BREAKER?

Jerome Corcoran Director of due diligence,Tech Coast Angels

r. Corcoran has over 25 years experience in the finance-related field. He held a number senior investment banking positions at Merrill Lynch &Company, including head of International Investment MBanking. During his tenure at Merrill Lynch, he worked on a wide variety of transactions include debt and bond financing, as well as merger and acquisitions and private equity investment. As senior investment banker, he was responsible for many of the firm’s most important relationships with clients located in Asia, Europe and Latin America. He also served as head of investment banking for Merrill Lynch Japan from 1984- 89. Prior to joining Merrill Lynch, Mr. Corcoran was a financial analyst in the credit rating division of the Standard and Poor’s Corporation. Mr. Corcoran resides currently in Newport Beach, California and manages his own portfolio of investments.

Finance Panel Moderator Guojun Wu Assistant Professor of Finance, University of Michigan Business School

PhD, Stanford University, 1998

Dr. Wu’s current research activity is focused upon asset pricing and risk management, financial market volatility and crises, and international finance.

Dr. Wu's current research activity is focused upon empirical asset pricing, financial market volatility, risk management, trading behavior, empirical market microstructure analysis, manipulation and fraud in securities markets.

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ASIA: MIRACLE MAKER OR HEART BREAKER? Healthcare Panel Siong Hin Chong Vice-President, Ortho McNeil Pharmaceutical Inc, Johnson & Johnson

iong Hin Chong is Vice President of Ortho McNeil Pharmaceutical Inc., a division of Johnson & Johnson. He is currently on an international development assignment in the United States of America. S Siong Hin Chong started his career with Johnson & Johnson in China in 1991. He has worked for the joint venture, Xian Janssen Pharmaceutical, for the past eleven years, serving as President for the past six. Siong Hin had worked in various functions in sales and marketing before becoming the President of Xian Janssen Pharmaceutical.

Throughout these 11 years, Xian Janssen Pharmaceutical has been recognized in China as one of the most successful joint ventures and also, as China’s biggest foreign pharmaceutical business today. It was twice recognized by Fortune Magazine (Chinese edition) as one of China’s Top 50 Most Admired Foreign Companies (the last one being in 2002).

In 1996, Siong Hin Chong was awarded the “Friendship Medal” by the State Council of China, an award given to about 50 foreigners each year for their contributions to China. In 2002, he was made “Honorary Citizen of Xian City”. In the same year, he was made an “honorary member” of the Chinese Medical Association.

A Singaporean national, Siong Hin Chong has a Bachelors Degree in Accounting and a MBA from the National University of Singapore. He currently holds his CPA and prior to joining Johnson & Johnson, he worked both in Melbourne and Singapore as a public accountant and general manager.

Atul Malhotra Head, Global Consumer Healthcare and Regional Director, Asia Pacific and Middle East, Ranbaxy Laboratories, Ltd.

r. Atul Malhtora graduated from I.I.T. Kanpur in 1976 with a B. Tech in Electrical Engineering. He joined Hindustan Lever Ltd. as a Management Trainee in 1976. For the first 15 years Mr Malhotra had Mvarious assignments in HLL in India across various businesses viz. Detergents, Foods, Animal Feeds etc. He gathered rich cross functional experience in marketing, commercial, sales and international businesses.

From 1989 – 91 he was the Branch Manager for Hindustan Lever Ltd. at New Delhi.

In July 1991, Mr Malhtora was seconded to Unilever as the Marketing and Managing Director of Lever Rexona – New Zealand, located at Wellington, responsible for the Detergents and Personal products business of Unilever in New Zealand. In 1994, he was part of a senior team put together to integrate Unilever Managements in Australia and New Zealand and subsequently in mid 1994 was appointed as the General Manager (reporting to the Chairman) of the Unilever Beverages Business in Australia and New Zealand (valued at A$ 200 mn.), located at Sydney, Australia. In end 1996, Mr Malhotra returned to Bangalore in a Regional Role responsible for the Development of the Tea Category across all countries of Central Asia, Middle East and North Africa ranging from Bangla Desh to Israel.

Mr Atul Malhotra joined RANBAXY in April 2001 with two responsibilities one, as the Head of Global Consumer Healthcare. He was charged with the responsibilities to conceptualise and evolve the strategy for Ranbaxy’s entering the Consumer Healthcare Arena. Subsequently he has worked to build the Global Consumer Healthcare Team, leading to the commencement of the business in India on 1st Oct. 2002. Innovative products are being rolled out to selected ASEAN countries, in addition to Russian & Ukraine, as part of the first phase of international expansion.

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ASIA: MIRACLE MAKER OR HEART BREAKER?

Mr Malhotra’s second responsibility was as the Regional Director for Ranbaxy with responsibilities for Middle East and South Asia (excluding India).

Additionally, from January 01, 2004, Mr Atul Malhotra has take over the responsibility for the Asia Pacific Region.

Recently Mr Malhotra has been nominated as the Chair-person India for the ASEAN Business Advisory Council – CII Task Force on Pharmaceuticals. This Task Force will be focusing on enhancing trade & co-operation in Pharmaceuticals between India & ASEAN countries.

Mr Malhotra has been on various training courses in India, U.K, and Australia and recently (in Oct’03) attended the Advanced Management Programme at Wharton, USA. Healthcare Panel Moderator Jersey Liang Professor, University of Michigan School of Public Health

ersey Liang is a Professor of Health Management and Policy and a Senior Research Scientist at the Institute of Gerontology. He received his Ph.D. in Sociology from Wayne State University in 1978. Dr. JLiang’s research interests focus on health related quality of life and geriatric care from a cross-cultural comparative perspective. His current research centers around three major themes. First, Liang is interested in issues related to the conceptualization and measurement of quality of life at the individual level and the estimation of health expectancy at the population level. Second, he is interested in modeling the dynamics of health and health care in old age. The third interest concerns the comparative analysis of geriatric care management and policy. Since the mid–1980s, Liang has been actively engaged in comparative studies of health, health care, and aging in the U.S. and several countries in East Asia. Longitudinal data bases involving population based samples of elderly people have been established and maintained in the United States, Japan, Taiwan, and China. In addition, Liang has collaborated in research regarding the self-management of heart disease, biomechanics of mobility, and geriatric medicine, respectively, at the University of Michigan Schools of Public Health, Engineering, and Medicine. Liang’s teaching interests include international health systems, global aging and health, and methods of health services research. As a fellow of the Gerontological Society of America, Dr. Liang has received two National Institute on Aging MERIT awards. He was the editor for Social Sciences, Journal of Gerontology, and has served on study sections at the National Institutes of Health and the editorial boards of a number of professional journals.

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ASIA: MIRACLE MAKER OR HEART BREAKER? India Panel B. Ramalinga Raju Founder and Chairman of Satyam Computer Services Ltd

atyam was incorporated in India in 1987 and is one of the pre-eminent IT services companies. It is present in 45 countries with 12,500 employees serving close to 300 global customers. Raju also found Satyam SInfoway, now called SIFY, an Associate Company of Satyam and India’s largest Internet service provider and first Indian company to get listed in NASDAQ.

Raju has an MBA from Ohio University, USA and has attended the Owner/President course at Harvard. Raju has won several awards and global accolades which include Ernst & Young Entrepreneur of the Year for Services in 1999, Dataquest IT Man of the Year in 2000, and CNBC’s Asian Business Leader - Corporate Citizen of the year award in 2002 Raju is presently on the Executive Council of NASSCOM, National Council of CII and on the Board of Indian Institute of Foreign Trade among others. He is also a member of International Advisory Panel of Malaysia’s Multimedia Super Corridor.

Anurag Jain Anurag Jain, Director, Perot Systems Healthcare, Founder and CEO Vision Healthsource

r. Anurag Jain (AJ) founded Vision Healthsource in 1997 to deliver end-to-end process outsourcing services to U.S healthcare providers. He functions as the CEO of Vision Healthsource, Perot Systems’ M India subsidiary. In his role as the CEO of Vision, Mr. Jain is actively involved in building and managing service delivery capabilities. With the objective of creating and enhancing customer value, he architected Perot Systems’ acquisition of Vision Healthsource in August 2003- a landmark deal, which creates an end-to-end, global healthcare Business Process Service Delivery model.

AJ has founded two successful outsourcing businesses, including Vision. He also co-founded Brigade Corporation, a customer support company, and managed the company's 700 customer support employees worldwide, as the Global VP of Operations. Brigade Corporation is backed with over $115 million from venture capital firms such as General Atlantic Partners and Mohr, Davidow. With his experience of having founded and led two of India, leading BPO businesses, he is recognized to be a thought leader in the Indian BPO space, actively participating various business conferences as a leading speaker.

AJ is also a founding member of National Association of Software and Service Companies' (NASSCOM) Subcommittee on BPO. Prior to Brigade, he was a management consultant with Gemini Consulting where he launched wireless operations for telecom carriers worldwide. He holds an MBA from the University of Michigan and a BS degree in Electronics and Electrical Engineering from the Birla Institute of Technology and Sciences, Pilani, India. Mr. Jain is based in Chicago, Illinois.

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ASIA: MIRACLE MAKER OR HEART BREAKER?

Shiv Sivakumar CEO, ITC-IBD

r. S. Sivakumar is the Chief Executive of ITC Limited’s (www.itcportal.com) US$ 350 Million Agri Businesses Group in India. He spearheads ITC’s famous eChoupal project (www.echoupal.com), a Munique click & mortar channel, which facilitates the two-way flow of goods and services into and out of villages. Servicing the production and consumption needs of some two million farmers in 18000 villages (and adding at the rate of 30 new villages to the network every day), ITC’s eChoupal is the largest Internet based intervention in rural India by any Corporate.

He has been with ITC Limited, one of India’s largest (US$ 6 Bn market cap) professionally managed corporate houses with diversified business interests, since 1989. Topper of the Class of 1983 from the Institute of Rural Management, Anand (IRMA), he served a farmers' cooperative in Gujarat for six years before joining ITC. He is also on the Boards of several companies.

Atul Malhotra Head, Global Consumer Healthcare and Regional Director, Asia Pacific and Middle East, Ranbaxy Laboratories, Ltd.

r. Atul Malhtora graduated from I.I.T. Kanpur in 1976 with a B. Tech in Electrical Engineering. He joined Hindustan Lever Ltd. as a Management Trainee in 1976. For the first 15 years Mr Malhotra had Mva rious assignments in HLL in India across various businesses viz. Detergents, Foods, Animal Feeds etc. He gathered rich cross functional experience in marketing, commercial, sales and international businesses.

From 1989 – 91 he was the Branch Manager for Hindustan Lever Ltd. at New Delhi.

In July 1991, Mr Malhtora was seconded to Unilever as the Marketing and Managing Director of Lever Rexona – New Zealand, located at Wellington, responsible for the Detergents and Personal products business of Unilever in New Zealand. In 1994, he was part of a senior team put together to integrate Unilever Managements in Australia and New Zealand and subsequently in mid 1994 was appointed as the General Manager (reporting to the Chairman) of the Unilever Beverages Business in Australia and New Zealand (valued at A$ 200 mn.), located at Sydney, Australia. In end 1996, Mr Malhotra returned to Bangalore in a Regional Role responsible for the Development of the Tea Category across all countries of Central Asia, Middle East and North Africa ranging from Bangla Desh to Israel.

Mr Atul Malhotra joined RANBAXY in April 2001 with two responsibilities one, as the Head of Global Consumer Healthcare. He was charged with the responsibilities to conceptualise and evolve the strategy for Ranbaxy’s entering the Consumer Healthcare Arena. Subsequently he has worked to build the Global Consumer Healthcare Team, leading to the commencement of the business in India on 1st Oct. 2002. Innovative products are being rolled out to selected ASEAN countries, in addition to Russian & Ukraine, as part of the first phase of international expansion.

Mr Malhotra’s second responsibility was as the Regional Director for Ranbaxy with responsibilities for Middle East and South Asia (excluding India). Additionally, from January 01, 2004, Mr Atul Malhotra has take over the responsibility for the Asia Pacific Region. Recently Mr Malhotra has been nominated as the Chair-person India for the ASEAN Business Advisory Council – CII Task Force on Pharmaceuticals. This Task Force will be focusing on enhancing trade & co-operation in Pharmaceuticals between India & ASEAN countries. Mr Malhotra has been on various training courses in India, U.K, and Australia and recently (in Oct’03) attended the Advanced Management Programme at Wharton, USA.

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ASIA: MIRACLE MAKER OR HEART BREAKER? India Panel Moderator Gautam Ahuja Michael R. and Mary Kay Hallman Fellow, Associate Professor of Corporate Strategy and International Business, University of Michigan Business School

r. Gautam Ahuja is an Associate Professor of Corporate Strategy and International Business and a Michael R. and Mary Kay Hallman Faculty Fellow at the University of Michigan Business School. He is D a Co-Chair of the CSIB area. Prior to joining UMBS in 2001 he was on the faculty of the Red McCom bs School of Business at The University of Texas at Austin. Professor Ahuja has received numerous teaching awards and honors, and was chosen as the Best Professor in the MBA program by the MBA students in 1997, 1999, 2000 and 2001 at Texas and in 2003 at the Michigan Business School. Since 1997/98 he has also been recognized as outstanding faculty in Business Week's annual guide to the top business schools.

Professor Ahuja obtained his doctoral degree from The University of Michigan in 1996. He also holds a PGDM from the Indian Institute of Management, Ahmedabad, and B.A. (Honors in Economics), from St. Stephen's College, Delhi University, as well as an M.A. and MBA from the University of Michigan. His work experience includes co-founding and running his own company in specialized ceramic stoneware distribution, and several years in various managerial positions with Pond's/Unilever, a global consumer products company. He has also designed educational board games.

Professor Ahuja's teaching and research interests focus on how firms use technology to gain and exploit competitive advantage. His research has received several international awards from the top scholarly associations in the field including the Academy of Management (AOM), the Strategic Management Society (SMS), and The Institute for Operations Research and the Management Sciences (INFORMS). Among these awards is the Free Press Award for outstanding research in Strategic Management, the Sage-Pondy and West Publishing Awards for outstanding research in Organization Theory, both from The Academy of Management, and the College on Organization Science Best Dissertation Award from The Institute for Operations Research and the Management Sciences (INFORMS). His publications include several articles in the top scholarly journals and have been cited by various federal and international bodies such as the EPA, OECD and UNEP. Some of his recent work on acquisitions has been profiled in Sloan Management Review. He is an Associate Editor for the journal Management Science, a Senior Editor for the journal Organization Science and serves on the Editorial Board of the journals, Academy of Management Review, Administrative Science Quarterly and Strategic Organization.

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ASIA: MIRACLE MAKER OR HEART BREAKER? Japan Panel Andrew Mascarenhas Vice President, Sales and Marketing and Former General Manager and President, Eli Lilly and Company

r Mascarenhas joined Lilly in the Middle-East/Africa Regional Office in Rome, Italy in 1978. He was assigned to the Corporate headquarters in Indianapolis in 1983 as International Marketing Plans MManager and then moved in to US Sales and Marketing.

Mr Mascarenhas was named General Manager, Caribbean Basin Region in 1988 based in San Juan with responsibility for Puerto Rico, West Indies Zone and Central America. In 1992, he was appointed Managing Director of the newly created joint-venture Eli Lily Ranbaxy Limited based in New Delhi, which was Lilly’s entry into the Indian pharmaceutical market.

He was promoted to General Manager of Eli Lilly Italy in Florence in 1996. In 1999, he was promoted to President and General Manager of Eli Lilly Japan based in Kobe. In 2003, he returned to Indianapolis as Vice President, Sales and Marketing

Mr Mascarenhas earned a bachelor’s degree in Chemistry from the University of Bombay, India in 1968 and a master’s in Natural Sciences from the University of Cambridge, UK in 1971. After graduation, he worked with Burroughs Wellcome India and Revlon Healthcare UK.

Robert Greenberg Vice President, Matsushita Electronic Corporation of America (MECA)

r. Greenberg joined Panasonic in 1968 and has held a wide variety of positions in the Marketing Communications area. He is currently in charge of all Marcom functions for North and Latin America, Mincluding; Branding, Advertising, Pu blic Relations, Internet, Sponsorships, Shows and Events.

As head of Corporate Brand Marketing, Mr. Greenberg is responsible for developing the new strategic brand platform in use for the past two years; “Panasonic – ideas for life”. This program has proved extremely successful and has now been adopted on a global basis.

Mr. Greenberg was named liaison to Universal Studios in 1991 at the time of their purchase by Panasonic. He has also served as global Olympic sponsorship coordinator and is currently part of the global branding team at Matsushita Electric in Japan.

Mr. Greenberg is a graduate of the School of Visual Arts in New York City and taught Creative Thinking there for three years.

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Bruce Brownlee General Manager of Corporate Planning & External Affairs, Toyota Technical Center, USA, Inc.

ruce Brownlee is the General Manager of the Corporate Planning & External Affairs Department at Toyota Technical Center U.S.A (TTC). In this role, he is responsible for managing TTC’s corporate and B strategic planning activities. Additionally, Mr. Brownlee oversees TTC’s External Affairs activities, including media and community relations.

Previously, Mr. Brownlee spent six years as General Manager of TTC’s Administration II Department. In that capacity, he had responsibilities for TTC’s Legal, Plant Engineering, Facilities, Training, Capital Management, and Safety, Security and Environment operations.

Mr. Brownlee came to TTC in 1993 from Sagawa Investments, Inc., where he served as Executive Vice President. In this role, he was responsible for asset management of Sagawa’s North American investments. From 1986 to 1991, Mr. Brownlee worked for the Staubach Company. As Vice President of International Business, he worked with international clients in their commercial real estate ventures.

From 1982 to 1985, Mr. Brownlee served as National Major Accounts Manager for WANG Laboratories in Tokyo, Japan. Early in his career, from 1976 to 1981, he served as Owner and Director of Exclusive, Inc. in Honolulu, Hawaii.

Mr. Brownlee graduated from UCLA with a degree in Political Science/International Relations. Mr. Brownlee resides in Northville, Michigan, with his wife, Suzy, and their three children. He enjoys traveling with his family.

Japan Panel Moderator Tsutumo Nakano Professor, University of Michigan School of Management, University of Michigan-Flint Faculty Associate, Center for Japanese Studies, University of Michigan-Ann Arbor

sutomu (Tom) Nakano joined Center for Japanese Studies, University of Michigan-Ann Arbor as Faculty Associate, and School of Management, University of Michigan-Flint as Assistant Professor of Corporate T Strategy and International Business in 2002.

Born and raised in Japan, Tom has unique experience. With his B.A. in economics from Keio University and M.A. in international relations from University of Chicago, he worked at Citibank, N.A. for eight years in corporate finance, financial derivatives, investment banking, and private banking areas, before getting his Ph.D. in sociology from Columbia University in 2002. His areas of interest include corporate strategy, social network analysis, economic sociology, organization theory, and international management. Having conducted a large- scale network analysis of regional interfirm networks in an industrial district in Tokyo where over 7,000 firms were engaged in a variety of manufacturing activities as suppliers for leading Japanese OEMs, as visiting researcher, Institute of Social Science, University of Tokyo, his latest paper studies social structure underlying the complex networks applying the concepts of the small world phenomenon and cycles in networks. He will be teaching Strategy in Organizations at Doshisha Business School, Kyoto in June, 2004 as visiting professor.

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ASIA: MIRACLE MAKER OR HEART BREAKER? Korea Panel Paul Tucci Partner, Cranbrook Partners and Co., Private Equity Investments

ince 2003, Mr. Tucci is Partner, Cranbrook Partners and Co., Private Equity Investments. Mr. Tucci was Senior Vice President- Global Business Development for Thomson Learning, a $2 billion division of S Thomson Corporation (NYSE), from 2001 -2003, managing library reference products in 180+ countries. From 1999-2001, he was Senior Vice President, Global Division of Gale Group, a $300 million unit of Thomson Learning.

Previously, he spent 14 years with Proquest Company ( NYSE), a diverse information company, holding management positions within the International Division, including Manager- Asia Pacific, Director- International Sales and Marketing , and VP- International Division.

Mr. Tucci graduated from University of Michigan, (BA International Politics). He is guest lecturer in International Sales, Marketing and Technology Strategy and Distribution Theory at Northwestern University, University of Michigan and New York University. He authored the book, Traveling Everywhere-How to Survive a Global Business Trip, and is cited in the text book, Marketing Channels.

Jehkun Lah President, DAC

r. Lah established DAC in 1988 and has been running the company until today. DAC is a manufacturing company producing high strength aluminum tubing, specialized in sporting goods such Mas lightweight tent pole, walking sticks or ice hockey shafts. DAC also has developed telescope and fully automated telescope mount and accessories. Mr. Lah also serves as a director of Kakdang welfare foundation, providing hospice and other volunteer service to Korean society.

Before joining the MBA program of University of Michigan, Ann Arbor, Mr. Lah finished his bachelor’s degree in Korean History and Business Administration from Yonsei University in Korea.

Paul Y. Koh Director, Asian Marketing & Marketing Operations, Hyundai Motor America

r. Koh's business management career began with Arthur Anderson and Company and subsequently with American Medical International in the Audit and Tax Departments. In 1986, Mr. Koh joined MHyundai Motor America as Manager of Finance Planning and Analysis. As Mr. Koh advanced in his career at Hyundai, he held several positions including Controller and Director of Finance Operations. In January 2000, he assumed his current position, Director of Asian Marketing. In 1978, Mr. Koh earned a Bachelor of Science degree in Business Administration with an Accounting major and a Marketing minor from California State University at Northridge. Mr. Koh is also a Certified Public Accountant.

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ASIA: MIRACLE MAKER OR HEART BREAKER? Korea Panel Moderator Meredith Woo-Cumings Director of Academic Program, LSA II: Korean Studies, and Professor, LSA Political Science, University of Michigan

eredith Woo-Cumings is Professor of Political Science at the University of Michigan, Ann Arbor. Her teaching and research interests include international political economy, economic development, East M Asian politics, and U.S.-East Asian relations.

She is currently finishing a manuscript, entitled Three Worlds of East Asian Capitalism, and expects to see her latest edited book, Neoliberalism and Reform in East Asia, in press in 2002. The latter is a project sponsored by the United Nations Research Institute for Social Development and the Rockefeller Foundation, and will be published by Cornell University Press.

Professor Woo-Cumings was born and raised in Seoul, Korea, and attended an international high school in Tokyo, Japan. She came to the United States in 1976, and graduated magna cum laude from Bowdoin College, majoring in English Literature and History (1980). She has received an M.A. in International Affairs (1982), and Latin American Studies (1984), and a Ph.D. in Political Science from Columbia University (1988). Her dissertation was awarded the University's highest distinction. She is fluent in English, Korean, and Japanese, and has some command of Spanish and Portuguese.

Before joining the University of Michigan in 2001, she taught at Northwestern University (1989-2000), as well as Colgate University and Columbia University.

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ASIA: MIRACLE MAKER OR HEART BREAKER? Technology Panel David Hind General Manager, Business Development, Qualcomm China

r. David Hind serves as General Manager, Business Development for QUALCOMM Incorporated in China. In this role, Mr. Hind develops strategic and operational plans to help accelerate China’s Madoption of Code Division Multiple Access (CDMA) digital wireless technology for the deployment of next-generation wireless networks and services. Mr. Hind oversees the necessary communications and coordination efforts between China government bodies and local manufacturers, to help obtain the proper licensing and IPR approvals from QUALCOMM.

Mr. Hind began his career at QUALCOMM in 1991 as director of QUALCOMM Consumer Products (QCP). He has served in various senior roles during his time at QUALCOMM including Vice President of Manufacturing and Director of Operations for QUALCOMM Wireless Business Solutions, Chief Financial Officer of QUALCOMM Personal Electronics (QPE), a joint venture between Sony and QUALCOMM, as well as Vice President of Operations for QCP. Hind also served in management roles at NovAtel Communications Ltd., and Mitel Corporation in Canada.

Mr. Hind received his Bachelor of Science degree in Mathematics from Acacia University in Canada.

Kevin Walsh Vice-President, Internet Technology, Oracle

evin Walsh is Vice President of Internet Technology at Oracle Corporation. Mr. Walsh leads the development of Oracle’s Internet infrastructure server strategy for Oracle’s Asia Pacific division. Kevin is Kresponsible for Oracle’s Research and Development centers in China and acts a senior technology adviser to many US and Chinese organizations. His team is currently working closely with many entities in China to develop software platform infrastructures for key national impact projects there. Since joining Oracle in 1988, he has led the development of several leading edge business and technology strategies. While working at Oracle’s development headquarters in Redwood Shores, California, he has spearheaded the development of many of Oracle’s core technology infrastructure products including e-Commerce Infrastructure provisioning, Very Large Databases, Massively Parallel Processing (MPP) database systems, systems reliability architecture and the Oracle8i Internet Platform for Linux. He is also responsible for leading many of Oracle’s development and alliances teams with Asian and European technology partners. During his tenure with Oracle he has been posted in Asia for several years and has previously led its systems support and technology marketing divisions from Oracle’s Asia Pacific Headquarters in Singapore.

Prior to joining Oracle Mr. Walsh was an Information Systems Architect with McDermott International, where he was responsible for Oracle database systems in Asia, Europe, and the Middle East.

Mr. Walsh received his Master of Business Administration degree from the University of New Orleans at New Orleans, Louisiana.

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Pam Lopker CEO, QAD

amela Lopker is founder, chairman of the board and president of QAD, Inc., a leading provider of enterprise applications for manufacturers. With more than 20 years experience in business and software P development, Lopker is responsible for shaping the vision and strategic direction of QAD and directing the company’s global research and development efforts.

Lopker founded QAD in 1979 while looking for a way to more efficiently manage her husband’s growing shoe business. Leveraging her interests in mathematics and computer programming, Lopker developed one of the original integrated manufacturing, accounting and planning software solutions. Today, with over 2,500 customers and a diversified product line, the Carpinteria, California-based company has grown its revenue to more than $200 million QAD has more than 1,200 employees in 26 countries and counts Avon, General Electric, Black & Decker and Johnson Controls among its customers.

Today Lopker is recognized as a manufacturing visionary, having been called “The Hero of U.S. Manufacturing” and “The Queen of Elegant Software” by Fortune Magazine. Manufacturing Systems has named Lopker “A Legend of Manufacturing.” And Lopker has also earned a place on START Magazine’s prestigious list of manufacturing industry visionaries.

A frequent industry spokeswoman and advocate for women in technology, Lopker has received numerous industry accolades for her entrepreneurialism and leadership in the advancement in manufacturing software. She was named Entrepreneur of the Year in 1998 by the Lloyd Grief Center for Entrepreneurial Studies at the University of California at Santa Barbara and received Ernst & Young’s Entrepreneur of the Year award for the Greater Los Angeles area in 1996.

Lopker holds Bachelor of Arts degree in Mathematics from the University of California at Santa Barbara and is certified in Production and Inventory Management from the American Production and Inventory Control Society (APICS).

Tim Reed Global Finance/EDES Information Officer, General Motors

r. Reed joined General Motors in 1997 as Director North American Financial Systems. In 1999, he was appointed Global Process Information Officer for Finance and EDES. He was responsible for leading M the technology and business process strategy, and driving implementation of global/common processes and systems.

In January, 2004, Mr. Reed was named Global Process Information Officer for Human Resources. He holds a Masters Degree in Management from Walsh College in Troy, Michigan, a Bachelor of Science Degree from Oakland University in Rochester, Michigan, and attended Nanzan University in Nagoya, Japan, where he completed the Japanese language Undergraduate Curriculum.

Mr. Reed is a member of the Oakland University Decision and Information Sciences Advisory Board, the Finance Executive International (FEI) Committee – Finance Information Technology and several other organizations.

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ASIA: MIRACLE MAKER OR HEART BREAKER? Technology Panel Moderator M. S. Krishnan Michael R. and Mary Kay Hallman Fellow & Associate Professor of Computer and Information Systems, University of Michigan Business School

Ph.D., Carnegie Mellon University, 1996 M.S., Carnegie Mellon University, 1993 M.C.A., University Of Delhi , 1987 B.Sc., University Of Delhi , 1984

r. M. S. Krishnan ("Krishnan") is Area Chair and Associate Professor of Computer Information Systems at the University of Michigan Business School. He is also a Mary and Mike Hallman e-Business Fellow. D His research interest includes corporate IT strategy, challenges in achieving business value from IT investments, software development process improvements, software engineering economics, metrics and measures for quality, productivity and customer satisfaction for products in software and information technology industries. His research articles have appeared in several journals including Management Science, Sloan Management Review, Harvard Business Review, IEEE Transactions on Software Engineering, Decision Support Systems, Information Week, Optimize and Communications of the ACM.

Dr. Krishnan was awarded the ICIS Best Dissertation Prize for his Doctoral Thesis on "Cost and Quality Considerations in Software Product Management". In January 2000, American Society for Quality (ASQ) selected him as one of the 21 voices of quality for the twenty first century. He serves on the editorial board of reputed academic journals including Management Science and Information Systems Research.

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Career Fair and Corporate Sponsors

A Note from the Adam Welch Director of Corporate Relations MBA 2nd Year, University of Michigan Business School

“A key innovation in the Asian Business Conference this year was the inclusion of full-time recruiting opportunities for companies such as DaimlerChrysler and Mitsubishi to all conference attendees. The ABC organizers presented a valuable venue to gain information and have access to career opportunities not available elsewhere.

The 14th ABC core planning team wishes to thank all of its organizers and generous corporate and university sponsors for making this year’s conference possible.”

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Premier Platinum Sponsors

Northwest Airlines Northwest Airlines is the world's fourth largest airline ($1.1 bn market cap company) with hubs at Detroit, Minneapolis/St. Paul, Memphis, Tokyo and Amsterdam and more than 1,500 daily departures. With its travel partners, Northwest serves nearly 750 cities in almost 120 countries on six continents. In 2002, consumers from throughout the world recognized Northwest’s efforts to make travel easier. A 2002 J.D. Powers and Associates study ranked airports at Detroit and Minneapolis/St. Paul, home to Northwest’s two largest hubs, tied for second place among large domestic airports in overall customer satisfaction. Business travelers who subscribe to OAG print and electronic flight guides rated nwa.com as the best airline Web site. Readers of TTG Asia and TTG China named Northwest “Best North American airline.” Visit NWA at http://www.nwa.com.

Johnson & Johnson Johnson & Johnson ($159 bn market cap) is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical and medical devices and diagnostics markets. Johnson & Johnson has more than 200 operating companies in 54 countries around the world employing 110,600 employees and selling products in more than 175 countries. The fundamental objective of Johnson & Johnson is to provide scientifically sound, high quality products and services to help heal, cure disease and improve the quality of life. This is a goal that began with the Company's founding in 1886. Visit their website at http://www.jnj.com .

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Contact Singapore Contact Singapore is a global network that offers professional advisory services and networking channels to global talent, overseas Singaporeans and students interested in exciting career and educational opportunities in Singapore. Contact Singapore also links Singapore-based employers with the global pool of talent, and facilitates recruitment and engagement of the best performers.

Its nine international offices located in Australia, China, Europe, India, North America and Singapore are staffed by highly motivated teams who are focused on creating the greatest value for our clients and providing opportunities for all. You can learn more at http:// www.contactsingapore.org.sg.

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Platinum Sponsors

Mitsubishi Motors An ambitious young man named Yataro Iwasaki launched the first Mitsubishi company--a shipping firm --in 1870. Japan had just emerged from centuries of feudal isolation and was racing to catch up with the West. Yataro's business grew rapidly and diversified into a broad range of manufacturing and commerce. World War II brought an end to Mitsubishi as an integrated organization. But independent

companies that trace their roots to the old Mitsubishi are active today in nearly every sector of industry. Mitsubishi Motors markets and sells a full line of automobiles to the U.S. Market. Visit their website at http://www.mitsubishi-motors.com .

DaimlerChrysler DaimlerChrysler is one of the world's leading automotive companies. Its passenger car brands include Maybach, Mercedes-Benz, Chrysler, Jeep®, Dodge and smart. Commercial vehicle brands include Mercedes-Benz, Freightliner, Sterling, Western Star and Setra. It offers financial and other automotive services through DaimlerChrysler Services. With 365,600 employees, DaimlerChrysler achieved revenues of EUR 149.6 billion ($158.8 billion*) in 2002.

DaimlerChrysler has a global workforce, a global shareholder base, globally known brands and a global outlook. DaimlerChrysler's strategy rests on four pillars: Global Presence, Strong Brands, Broad Product Range, and Technology Leadership. Visit their website at http://www.daimlerchrysler.com .

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Gold Sponsors

Center for International Business Education The Center for International Business Education is a national resource center dedicated to strengthening the global competitiveness of the United States through the development of international business knowledge and skills among the American people. Since its establishment in 1989 the University of Michigan Business School Center for International Business Education (CIBE) has been at the forefront of International Business and is a multi-disciplinary resource center for teaching and learning about international business. http://www.umich.edu/%7Ecibe/

Center for Japanese Studies The Center, established in the Fall of 1947, assists faculty and students in a variety of disciplines to pursue research on both traditional and contemporary Japan, to make fundamental advances in our knowledge about Japan, and to communicate that knowledge to students and other scholars, as well as to business, labor, government, and the general public. http://www.umich.edu/%7Eiinet/cjs/

Mitsui Life Research Center The goal of the Mitsui Life Financial Research Center is to encourage and support academic research in the financial markets of Pacific- Basin countries, with a particular focus on Asia and the United States. The academic research sponsored by the Center is intended to encourage the understanding of these developments and policy prescriptions and to enhance the exchange of ideas and expertise. http://www.bus.umich.edu/FacultyResearch/ ResearchCenters/Centers/mitsui/

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Office of the Dean The Dean's Office has overall responsibility for University of Michigan Business School strategic planning, academic programs, faculty human resources, financial operations and school governance. It also serves as a general resource for all other areas of the business school for special services.

Michigan students have access to one of the world's greatest research universities, with opportunities for interdisciplinary learning in a

wide range of academic and professional fields. The Business School's many Research Institutes and Centers and partnerships with other University units drive the intellectual vitality of the School. The University has been a leader in Asian studies for 150 years.

http://www.bus.umich.edu

Alumni Relations The University of Michigan Business School boasts a powerful, international alumni network of more than 35,000. This website, and our alumni online services, have all been created to help unite and strengthen this diverse and influential community. Our services, programs, tools and products have been designed to help Michigan Business alumni communicate easily and network effectively with both the Business School and one another.

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Silver Sponsors

Center for Chinese Studies The Center for Chinese Studies at the University of Michigan was founded in 1961 and has maintained its leading position among centers nationwide for more than 40 years. Situated within the International Institute, the mission of the Center is to provide students, specialists and the public at large with expert resources and a deeper understanding of issues ranging from today’s headlines to time-honored questions of value and meaning.

http://www.umich.edu/%7Eiinet/ccs/

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Bronze Sponsors

Korean Studies The Korean Studies Program (KSP) began in 1995. Its mission is to support and develop research and teaching resources on Korea at the University of Michigan. One of the program's main priorities has been to increase the number of Korean Studies faculty on campus, and this effort has been helped by an endowment from the Korea Foundation. The KSP provides Korean Studies support for individual faculty research,

academic conferences, cultural events such as art exhibitions and film festivals, the development of new courses, and the expansion of the Asia Library's Korea collection.

http://www.umich.edu/%7Eiinet/ksp/

Executive Education In a recent survey of executives, (October, 2001) Business Week ranks the UMBS Education Center among the top three centers in the world. Business Week also ranks Michigan: #1 in human resource executive education programs, #2 in general management

executive education, #3 in executive leadership education programs. Michigan’s MBA program is one of only three consistently ranked among Business Week’s top ten throughout the entire history of the ranking.

http://execed.bus.umich.edu/

Center for South East Asian Studies The center is committed to promoting a broader and deeper understanding of Southeast Asia and its peoples, cultures, and histories by providing resources for faculty, students and the community to learn and disseminate knowledge about the region.

http://www.umich.edu/%7Eiinet/cseas/

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Center for South Asian Studies The center is committed to promoting a broader and deeper understanding of South Asia and its histories, cultures, and peoples by providing resources for faculty, students and the community to learn and disseminate knowledge about the region.

http://www.umich.edu/%7Eiinet/csas/

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Media Sponsors

Detroit Chinese Business Association The Detroit Chinese Business Association (DCBA) is a non-profit organization operating in the State of Michigan. The Detroit Chinese Business Association was founded in 1995. Its primary responsibility is to foster beneficial business relationship between Chinese and

American business. It also serves as a catalyst to

promote entrepreneu rship within the Chinese

American community.

http://www.dcba.com

WahIndia TV WahIndia TV takes on the responsibility of bringing the information to your doorstep. We keep you informed as to what’s happening, where and when. WahIndia does not stop at just

furnishing you the information but goes a step further by presenting to you exclusive footage of certain events. We also frequently interview the very talented artists that come and perform in our very own Metro Detroit area.

http://www.wahindia.tv

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If you are interested in providing sponsorship or speaking opportunities to the ABC team, please contact the team through the website or information below.

Thanks for coming to the 14th Annual ABC. We look forward to seeing you next year at our Hallmark 15th Anniversary!

http://www.umich.edu/~asiabus

15th Asian Business Conference Center for International Business Education University of Michigan Business School 701 Tappan Street Ann Arbor, Michigan 48104-1234 Fax: (734) 936 -1721

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