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2018/19 to 2022/23 Five-Year Business Plan

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2018/19 to 2022/23 Five-Year Business Plan 2018/19 to 2022/23 Five-Year Business Plan Approved by Halifax Water Board January 25, 2018 HALIFAX WATER Five-Year Business Plan 2018/19 to 2022/23 Glossary AM Asset Management AMI Advanced Metering Infrastructure AWWA American Water Works Association BMPs Best Management Practices BOD5 Biochemical Oxygen Demand (5 Day Period) BPF Biosolids Processing Facility CBOD Carbonaceous Biochemical Oxygen Demand CCC Capital Cost Contribution CCME Canadian Council of Ministers of the Environment CCTV Closed Circuit Television CIP Capital Infrastructure Program COSM Cost of Service Manual CSO Combined Sewer Overflow CUPE Canadian Union of Public Employees DIA. Diameter EM Environmental Management EMO Energy Management Opportunities EP Environmental Protection ERA Environmental Risk Assessment HHSP Halifax Harbour Solutions Project I&I Inflow & Infiltration ICI Industrial, Commercial & Institutional IFRS International Financial Reporting Standards IRS Internal Responsibility System IS Information Systems JOHSC Joint Occupation Health & Safety Committee LSL Lead Service Line m3 Cubic Metre NSE Nova Scotia Environment NSERC Natural Sciences and Engineering Research Council NSUARB Nova Scotia Utility and Review Board P2 Pollution Prevention RWWFP Regional Wastewater Functional Plan. SSO Sanitary Sewer Overflow TRC Total Residual Chlorine TSS Total Suspended Solids UV Ultraviolet WEF Water Environment Federation WSER Wastewater Systems Effluent Regulations WWM Wet Weather Management WWTF Wastewater Treatment Facility WQMP Water Quality Master Plan 1 HALIFAX WATER Five-Year Business Plan 2018/19 to 2022/23 Table of Contents Glossary .................................................................................................................................................................... 1 Table of Contents ............................................................................................................................................... 3 1. EXECUTIVE SUMMARY .............................................................................................................................. 5 2. INTRODUCTION ............................................................................................................................................ 7 3. CURRENT RATE STRUCTURES ............................................................................................................... 9 3.1 Water Service .................................................................................................................................. 9 3.2 Wastewater Service ...................................................................................................................... 9 3.3 Stormwater Service.................................................................................................................... 10 3.4 Regional Development Charge .............................................................................................. 10 4. COST OF SERVICE/RATE DESIGN ....................................................................................................... 11 5. WASTEWATER SYSTEM EFFLUENT REGULATIONS .................................................................. 12 6. DRINKING WATER REGULATIONS .................................................................................................... 14 7. FINANCIAL PROGRAMS & PRO FORMA BUDGETS ...................................................................... 16 7.1 Capital Program ........................................................................................................................... 16 7.1.1 Asset Management Program .................................................................................. 16 7.1.2 Five-Year Capital Budget – General Overview................................................. 20 7.1.3 Major Projects .............................................................................................................. 22 7.1.4 IT Strategic Plan .......................................................................................................... 27 7.1.5 Integrated Resource Plan ........................................................................................ 29 7.2 Five-Year Operating Budgets ................................................................................................. 30 7.3 Debt Strategy ................................................................................................................................ 35 7.4 Alternative Revenue .................................................................................................................. 36 8. CORPORATE CUSTOMER SERVICE STRATETGY .......................................................................... 38 9. ENERGY MANAGEMENT ........................................................................................................................ 38 9.1 Energy Management Program ............................................................................................... 38 9.2 Renewable-Energy Generation.............................................................................................. 40 2 HALIFAX WATER Five-Year Business Plan 2018/19 to 2022/23 9.2.1 Wind Energy ................................................................................................................. 40 9.2.2 Hydrokinetic Turbines .............................................................................................. 41 9.3 Resource Recovery ..................................................................................................................... 41 9.3.1 Biosolids Strategy ....................................................................................................... 42 9.3.2 Wastewater Effluent Heat Recovery ................................................................... 42 9.3.3 Bio-Gas Energy Optimization ................................................................................. 43 9.3.4 Water Reuse .................................................................................................................. 44 10. CONTINUOUS IMPROVEMENT ............................................................................................................ 44 10.1 Organizational Cultural Change ............................................................................................ 44 10.2 Cost Containment ....................................................................................................................... 45 10.3 Advanced Metering Infrastructure (AMI) ......................................................................... 45 10.4 Computerized Maintenance Management System (CMMS) ....................................... 46 10.5 Water Quality Master Plan ...................................................................................................... 47 10.6 Wastewater Quality Master Plan .......................................................................................... 51 10.7 Wastewater Treatment Facilities Compliance Plan ...................................................... 51 10.8 Environmental Management System Expansion ............................................................ 51 10.9 Wet Weather Management ..................................................................................................... 52 10.10 National Water and Wastewater Benchmarking Initiative (NWWBI) ................... 62 10.11 Succession Planning ................................................................................................................... 63 11. CLIMATE CHANGE .................................................................................................................................... 64 12. SAFETY & SECURITY ................................................................................................................................ 65 12.1 Occupational Health & Safety Programs ............................................................................ 65 12.2 Corporate Security Program .................................................................................................. 67 13. BUSINESS RISKS & MITIGATION STRATEGIES ............................................................................. 68 13.1 Declining Water Consumption ............................................................................................... 68 13.2 Nova Scotia Environment (NSE) Regulatory Compliance ........................................... 68 13.3 WSER Regulations ...................................................................................................................... 70 3 HALIFAX WATER Five-Year Business Plan 2018/19 to 2022/23 13.4 Pension Plan ................................................................................................................................. 71 13.5 Development Pressures and Obligations .......................................................................... 72 13.6 Biosolids ......................................................................................................................................... 72 13.7 Leachate Treatment ................................................................................................................... 73 13.8 Halifax Harbour Solutions Project (HHSP) Facilities .................................................... 73 13.9 Small to Medium Wastewater Treatment Facilities ...................................................... 74 13.10 Energy Costs ................................................................................................................................
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