CON 019 FE 2 R C E B N A C F E

R

FACING Futheture TOGETHER

The relationship between our field and its impact on

human and social development has never been

higher. Facing the future will need us to find new

partnerships, connections and alliances. ABC RECREATION FACILITIES ASSOCIATION OF Leaders of Recreation Facility Operations

HARRISON HOT SPRINGS • MAY 13-16, 2019 2019 RFABC Conference Guest Speakers

OUR KEYNOTE:

Gayle Hallgren-Rezac & Judy Thomson

Gayle Hallgren-Rezac and Judy Thomson are two of Canada's top networking experts. They are co-authors (with Darcy Rezac) of the best-selling book WORK THE POND! Use the Power of Positive Networking to Leap Forward in Work and Life (Penguin Prentice Hall) which has been called “the connector's handbook” by Town and Country magazine. Their trademarked philosophy of networking, Positive Networking®, has been named the “world's best definition”.

For the past fifteen years, Gayle and Judy have been passionate champions of networking and have developed an expertise that they love sharing with others. For them, networking is a leadership skill, a team-building skill and a business development skill. It's what they call “networking done right™”. They have seen people become more confident, more successful, and more open to opportunities when they put into practice the skills they teach.

This dynamic speaking duo's approach to networking is not just about confident connecting in all networking situations, it's about developing more collaborative relationships inside organizations and building stronger networks in work and life. Gayle and Judy have a special way of connecting with their audiences. Not only that, but they get their audiences connecting with one and other!

https://www.nsb.com/speakers/judy-gayle

AWARDS BANQUET ENTERTAINMENT:

John Cullen

John Cullen was raised in the suburbs of Toronto, and moved to the suburbs of when he was 13. He finally moved to the big city in 2012, though that doesn't make him any less scared.

He has been praised for being "immediately likable" on stage, a statement he fully endorses. John makes audiences feel at ease, and would insist that he is enjoying himself as much as the audience is. He has toured across Canada and they might've liked him in St. John's even more than in Vancouver, so that's something.

John has been curling competitively since 1999, picking up the game in Ontario and then leaving for the British Columbia curling scene. He has been to BC Men's Provincials 5 times(winning bronze in 2012), won three World Curling Tour events, CON 019 FE 2 R and has been ranked as high as the top 25 of the World Curling Tour money list. C E B N A C F E Bringing his vast experiences in life as a curler, a teacher, and a friend to many to the R stage, John takes a charming and charismatic look at the world around him, and dares you not to fall in love with him. Okay, he just really hopes you love him. Because he loves you! FACING the Future ABC RECREATION FACILITIES ASSOCIATION OF BRITISH COLUMBIA TOGETHER Leaders of Recreation Facility Operations 2019 RFABC Conference Session Schedule At-A-Glance TUESDAY, MAY 14, 2019 ABC TECHNICAL - SESSION PRESENTER HR/SUPERVISORY SESSION PRESENTER PROGRAMMING SESSION PRESENTER RECREATION FACILITIES OPERATIONS STREAM STREAM ASSOCIATION OF BRITISH COLUMBIA Time Slot STREAM Leaders of Recreation Facility Operations 8:30 - 9:45am OPENING KEYNOTE - Gayle Hallgren-Rezac & Judy Thomson - POSITIVE NETWORKING Session 1 10:00 - 11:15am PLENARY SESSION - "I'll Sleep When I'm Dead" Mike Harnett, Solaris Fatigue Management Session 2 11:20 - 12:35pm Refrigeration Plants Larry Malmgren Being Awake is not Mike Harnett Creating Accessible Tanelle Bolt Regulatory Updates (TSBC) Enough (Solaris Fatigue Activity Mike Reidiger Management) (Recreation Adapted Society)

SOCIAL ACTIVITIES

ABBOTSFORD EVENT CENTER TOUR WINE TASTING GUIDED TRAIL HIKE

WEDNESDAY, MAY 15, 2019

TECHNICAL - SESSION PRESENTER HR/SUPERVISORY SESSION PRESENTER PROGRAMMING SESSION PRESENTER TECHNICAL - SESSION PRESENTER OPERATIONS STREAM STREAM OPERATIONS Time Slot STREAM STREAM Session 1 8:30am - 9:45am BULL SESSIONS - AQUATICS, ARENA, & PROGRAMMING Session 2 10:00am - 11:15am Future of Refrigerants Dr. Chuck Allgood Creating Visually Corrinne Garrett Dry Floor Innovative Janis Dancs & Advancements in Pool Taio Waldhaus & Tim McRae Welcoming & Safe & Kelsey Swanson Programming Shawn Fengler Filtration Technologies & Rob Walter (Chemours Canada) Facilities with Branding (City of Surrey) (City of Port Coquitlam) (AME Consultants)

Session 3 1:45pm - 3:00pm New Developments to Art Sutherland The Do’s & Don’ts Cheryl Weibe Safety Strategies for Corrine Garrett Optimizing Air & Water John Duiker Improve Ammonia (Accent Refrigeration) of Community (District of Peachland) Arena & Pool Staff (City of Surrey) Quality in Aquatic (Automated Aquatics) Safety Engagement & Carol Sheridan Facilities (Town of Oliver) Session 4 3:15pm - 4:30pm Aging Refrigeration Robert Martin How to Attract & Joanne Edey-Nicol & Time Management for Michelle Wilcox Gas Chlorine Safety & Gordon Harness Equipment (Cimco Refrigeration) Retain the Right Staff Yue-Ching Cheng Programers (District of Squamish) Pool Chemicals & Steve Tye for Your Organization () (WorkSafe BC) Dan Pagely (RFABC) AWARDS BANQUET - Entertainment John Cullen (Comedian)

THURSDAY, MAY 16, 2019

TECHNICAL - SESSION PRESENTER HR/SUPERVISORY SESSION PRESENTER PROGRAMMING SESSION PRESENTER HR/SUPERVISORY SESSION PRESENTER OPERATIONS STREAM STREAM STREAM Time Slot STREAM Session 1 9:00am - 10:30am The Right Refrigerant Panel Discussion Recreation Facility John Tarantino Arena Ice Programming Panel Discussion Cannabis & Public Panel Discussion for the Right Installation Ian Welle (Accent), Asset Management (Marmak Information Nicole Tjepkema (City of Facilities Rob Martin (Cimco), Programs Technologies) Richmond), Gary Patterson Tim McCrae & Chuck (City of Nanaimo), Allgood (Chemours) Regan Jamieson (Comox Reg. District) Session 2 10:45am - 11:45am BULL SESSIONS - WORLD CAFÉ - AQUATICS, ARENA, & PROGRAMMING 2019 RFABC Pre-Conference Session

CON 019 FE 2 R C E B N A C F E Harrison Hot Springs, BC R May 13, 201 9 FACING Futheture 8:30 AM –5:30 PM TOGETHER

Ice Rink Ammonia Release Simulation and the Appropriate

Response (first time offered in BC)

Sponsored by Accent Refrigeration

This newly developed course is offered bythe Ammonia Safety and Training Institute will cover the following:

When to go into your compressor room

When you evacuate your facility

When you evacuate your neighborhood

How to evacuate your facility

The role of management, first responders, operators, and refrigeration mechan ic

Real life stories and a facility ammonia response simulation .

Session Fees, including lunch: Pre-Conference workshop with conference registration $119 Pre-Conference without conference registration $139

Register by clicking he re

For more information, contact Info@RFAB C.com

TM AEst. 1948BC AMMONIA SAFETY & RECREATION FACILITIES TRAINING INSTITUTE ASSOCIATION OF BRITISH COLUMBIA ASTI is a 501(c)(3) Non-Profit Leaders of Recreation Facility Operations 2019 RFABC Conference Agenda

MONDAY, MAY 13, 2019 10:00am to 11:15am BREAKOUT SESSIONS 11am to 5pm • Future of Refrigerants - Dr. Chuck Allgood & Tim McRae (Canada Room) Golf Tournament (Sandpiper's Golf Course) • Creating Visually Welcoming & Safe Facilities - Corrinne Garrett & Kelsey Swanson (Miama Room) 3pm to 9pm • Dry Floor Innovative Programming - Janis Dancs & Shawn Fengler Delegate Registration (Rainbow Room) • Advancements in Pool Filtration Technologies - Talo Waldhaus & Rob 7pm to 9pm Walters (Cheam Room) Welcome and Social (Cascade Room) 11:30am to 1:30pm TUESDAY, MAY 14, 2019 AGM & Past Presidents Lunch (everyone welcome) (Forum Ballroom)

7:45am to 8:30am 1:45pm to 3:00pm Delegate Registration BREAKOUT SESSIONS • New Developments to Improve Ammonia Safety - Art Sutherland 7:30am to 8:30am (Canada Room) Breakfast (Forum Ballroom) • Community Engagement - Cheryl Wiebe & Carol Sheridan (Miama Room) 8:30am to 9:45am • Safety Strategies for Arena & Pool Staff - Corrinne Garrett Opening Keynote (Forum Ballroom) (Cheam Room) Positive Networking- Gayle Hallgren & Judy Thomson • Optimizing Air & Water Quality in Aquatic Facilities - John Duiker (Rainbow Room) 9:45am to 10:00am Nutrition Break 3:00pm to 3:15pm Nutrition Break 10:00am to 11:15am Plenary Session (Forum Ballroom) 3:15pm to 4:30pm I'll Sleep when I'm Dead – Mike Harnett BREAKOUT SESSIONS • Aging Refrigeration Equipment- Robert Martin (Canada Room) 11:20am to 12:35pm • How to Attract and Retain Staff - Joanne Edey-Nicol, Yue-Ching Cheng, BREAKOUT SESSIONS Dan Pagely (Miama Room) • Refrigeration Plants Regulatory Updates - TSBC Larry • Time Management for Programmers- Michelle Wilcox (Cheam Room) Malmgren(Canada Room) • Gas Chlorine Safety & Pool Chemicals- Gordon Harness & Steve Tye • Being Awake is not enough- Mike Harnett (Miama Room) (Rainbow Room) • Creating Accessible Activity- Tanelle Bolt & Mike Reidiger (Canada Room) 6:00pm to 9:30pm Awards Banquet and Entertainment John Cullen (Forum Ballroom) 1:00pm to 4:00pm TOURS (BOX LUNCHES PROVIDED) (FORUM FOYER) THURSDAY, MAY 16, 2019 • Abbotsford Event Center Tour ​ • Wine Tasting Harrison Hot Springs Hotel 7:30am to 8:45am • Guided Trail Hike ​Tour Breakfast (Forum Ballroom) • Or Soak in the Hot Springs 9:00am to 10:30am 5:00pm to 6:00pm BREAKOUT SESSIONS: Trade Show Dinner (St. Alice Center) • The Right Refrigerant for the Right Installation - Ian Welle, Rob Martin, Tim McCrae, Chuck Allgood (Forum Ballroom) 6:00pm to 9:15pm • Recreation Facilities Asset Management Program - John Tarantino Trade Show (St. Alice Center) (Miama Room) • Arena Ice Programming - Nicole Tjepkema, Gary Patterson, WEDNESDAY, MAY 15, 2019 Regan Jamieson (Cheam Room) • Cannabis & Public Facilities (Cheam Room) 7:30am to 8:30am Breakfast (Forum Ballroom) 10:30am to 10:45am Nutrition Break 8:30am to 9:45am BULL SESSIONS 10:45am to 12:15pm • Aquatics (Miama Room) BULL SESSIONS - WORLD CAFÉ • Arenas (Canada Room) • Aquatics (Forum Ball Room) • Programming (Rainbow Room) • Arenas (Forum Ball Room) • Programming (Forum Ball Room) 9:45am to 10:00am Nutrition Break 12:15pm to 12:30pm Closing Remarks & Grand Prize Draw (Forum Ballroom) 2019 RFABC Conference Sessions

PRECONFERENCE SESSION for all to understand. An award-winning speaker, she is known for her Ice Rink Ammonia Release Simulation and the sense of humor and is an internationally sought-after presenter and Appropriate Response educator. (first time offered in BC) Sponsored by Accent Refrigeration TECHNICAL & OPERATIONS STREAM This new course developed by the Ammonia Safety and Training Refrigeration Plants - Op Certificate requirements, Institute will cover the following: recertification process update and new initiatives.

• When to go into your compressor room Updates on refrigeration plant regulations including operator • When you evacuate your facility certificates requirements and renewal process • When you evacuate your neighborhood • How to evacuate your facility Presenter: Larry Malmgren (Technical Safety British Columbia) • The role of management • The role of first responders For the past 13 years Larry has been employed at TSBC in a variety of • The role of the operator roles including; gas and boiler safety officer, senior safety officer • The role of the refrigeration mechanic compliance/enforcement and currently as senior safety officer for • Real life stories and a facility ammonia response simulation. boilers. In addition, Larry has been lead field incident investigator for the Babine and Lakewood sawmill incidents and more recently for the Presenters: Scott Melton (ASTI) & Ian Welle (Accent Refrigeration) Fernie arena incident.

Scott Melton is a Graduate of JM Perry Technical Institute and a Coming from a trades family, Larry has been working in the Journeyman Pipe fitter, Licensed Electrician, Thermographer, RETA, mechanical trades for over 30 years, among his qualifications he is a IIAR Member and a Certified Instructor. Scott spent 34 years in and Journeyman Refrigeration Mechanic. Larry lives in Prince George, has around the Ammonia Refrigeration Industry as a Facility Operator, been married for 31 years, is father of 2 young adults and outside of Service Tech, and Compliance, Training and Special Projects Manager, work he enjoys training for and running ultra-marathons. Business owner and Currently is the Chief of Operations and Training at the Ammonia Safety and Training Institute. TECHNICAL & OPERATIONS STREAM Future of Refrigerants Ian Welle is a Principal Professional Engineer for Accent Refrigeration. From Freon to Opteon, the future of refrigerants He has worked on refrigeration systems on 5 continents and is especially interested in how to save his clients the most amount of Presenters: Dr. Chuck Allgood & Tim McCrae (Chemours Canada) money through energy reductions while still building green refrigeration systems to combat global warming. Ian knows every Dr. Charles (Chuck) Allgood is currently Technology Leader – engineering problem is different, and therefore requires different types Refrigerants, with Chemours (DuPont) Fluoroproducts, Wilmington, of refrigerants. Ian has engineered and worked with all types of Delaware. He holds a Ph.D. in chemistry from the University of refrigerants and has an in depth understanding of CO2, HFOs, and Delaware. Chuck has held a variety research, technical service, and ammonia. market development assignments during his >25 years in the refrigerants industry. He currently leads technical support, training, PLENARY and applications development for the Opteon™ and Freon™ refrigerants I¹ll Sleep When I¹m Dead and is a frequent speaker at many HVACR industry events.

Twice you've dozed off at the wheel, only to wake up as you're entering Tim is a graduate of the Mechanical Engineering Technology Program at the ditch. You manage only 6 hours of sleep, if you're lucky. You have the Red River College in Winnipeg. He has been with DuPont, now energy of a sea slug, you're arguing more and more with your family, Chemours, for 28 years. Most of his career he has been providing and there's a small nuclear reaction bubbling up in your stomach again. technical support for the refrigerants business, but Tim has also spent It never used to be this bad... what's going on? In our busy world, we try time in Fluropolymers (Teflon™) and the foam businesses that uses to cram so much in that we constantly cut back on sleep. Can we sustain similar products to those used in refrigeration. Tim has consulted with the pace we¹ve set for ourselves? The evidence says....NO! This session thousands of technicians and equipment owners over the years in will deliver the most recent scientific research on the best way to determining refrigerants for new and retrofit or conversion of existing optimize personal health, safety and performance while minimizing the equipment. He has also participated in countless retrofits of equipment consequences of fatigue. from CFC, HFCs and HFCs in automotive, supermarkets, HVAC, ice rinks etc. Today he provides technical support in Canada for the Chemours Presenter: Mike Harnett, President (Solaris Fatigue Management) Refrigerants business leading the Introduction of the low GWP Opteon™ refrigerants based on HFO technology. Solaris Fatigue Management, a consulting firm that specializes in optimizing worker health, safety and performance. She has over 25 years of experience consulting with various US and Canadian government agencies including NASA, the Canadian Standards Association, and Transportation Safety Boards. She has assisted in the delivery of program development and guidance documents for a variety of industries including nuclear, airline, oil & gas, municipal, and performance arts industries. With a background in human factors and sleep neurobiology, Mike is recognized for her ability to take complex subjects and deliver their content in a simplified and innovative manner 2019 RFABC Conference Sessions

TECHNICAL & OPERATIONS STREAM TECHNICAL & OPERATIONS STREAM Advancements in Pool Filtration Technologies Optimizing Air and Water Quality in Aquatic Facilities

In our presentation, past, current and emerging filtration technologies Explore pool operations with the intent to achieve optimum air and will be discussed. This includes advancements in hi rate sand filtration, water quality. Learn about trichloramines, air testing, system activated media, pressure advancements in hi rate sand filtration, efficiencies and filter & surge tank cleaning. activated media, pressure regenerative filtration and ceramic regenerative filtration and ceramic filtration technologies being used in Presenter: John Duiker (Automated Aquatics) Europe. There will be a focus on water quality, operational considerations, maintenance requirements and considerations for John Duiker has spent most of his youth and adult life in and around retrofitting into existing buildings. highest standards in aquatic swimming pools. For the past 26 years John has been working to create filtration and disinfection. “fantastic water” through technology with Automated Aquatics. John is the Manager of Business Operations and has extensive experience in the Presenters: Taio Waldhaus & Rob Walter (AME Consultants) areas of filtration, hydraulics, automation and water chemistry. He has a passion for the aquatics industry that is contagious and understands the The AME Consulting Group Ltd. (AME) is a full-service mechanical value of front line service and behind the scenes technical operations. consulting engineering firm specializing in sustainable mechanical John has presented at conferences and venues around the world and design. Founded in 2005, AME has grown to include offices in Victoria, brings with him a well-rounded perspective on aquatic technologies. Vancouver and Calgary, and currently employs over 90 people. Our portfolio of recreational experience includes a range of state-of-the-art TECHNICAL & OPERATIONS STREAM facilities and covers all aspects of mechanical and pool systems. Our Aging Refrigeration Equipment firm designs multi-sport and aquatic facilities that are not only more energy efficient but exceed the highest standards in aquatic filtration This presentation covers the things to consider and available options and disinfection. when developing a plan on whether to maintain, retrofit, or replace an existing or aging refrigeration plant. Focussing on the needs and TECHNICAL & OPERATIONS STREAM challenges specific to the recreational ice market, we will take a look at New Developments that Improve Ammonia Safety some of the major concerns for any facility which might be considering a major retrofit or maintenance project. By looking at different Due to the Fernie Incident in 2017, Ice Facility Refrigeration Safety has considerations pertinent to ice plant operations, we will help provide gained more attention in the last two years than at any point in our some information and guidance on what options are available, and what recent history. to consider while making a decision.

In this session we will cover some inexpensive changes that can be Presenter: Robert Martin, P. Eng. ( Cimco Refrigeration) made to your existing plants that would totally prevent a similar tragedy from happening again. We will also learn about some very Robert is a new addition to the CIMCO Vancouver team, having practical design changes for new facilities as well as facilities due for a relocated from Ontario. Robert graduated in 2010 from McMaster retrofit that tremendously improve operator and public safety. University with a degree in mechanical engineering, focussing on thermodynamics. He started in the refrigeration industry doing There have been tremendous advances in refrigeration systems in the packaged system engineering for CIMCO's manufacturing division, later recreational ice industry. Limited charge chillers and condensers have moving through several engineering positions working on various facilitated the reduction in ammonia charges to 1/5th of their previous refrigeration projects. Some interesting projects include designing the levels while at the same time improving energy efficiency and freeing NHL's mobile refrigeration trailer used for the Heritage Classic and up existing building space for other purposes. Learn how these several fully integrated thermal plants, providing Ice, Air Conditioning technologies can be implemented in whole or in part to improve the and Heat for entire facilities. Robert now works as a sales engineer, safety and efficiency in your facility. collaborating directly with clients to develop tailored solutions which meet the specific needs of their facility. Presenter: Art Sutherland (Accent Refrigeration)

Art Sutherland is a world leader ice rink refrigeration. He has worked on 6 different continents and is the currently consulting on the Beijing Winter Olympics. Art has over 30 years of experience in industrial refrigeration, and has taught courses for the Canadian Curling Association, Ice Arena Institute, and RFABC.

In parallel to this, Art has a passion for safety in industrial refrigeration systems and will be diving into this topic today. 2019 RFABC Conference Sessions

TECHNICAL & OPERATIONS STREAM Solaris Fatigue Management, a consulting firm that specializes in Gas Chlorine Safety / Pool Chemicals optimizing worker health, safety and performance. She has over 25 years of experience consulting with various US and Canadian Chlorine gas and its derivatives are commonly used disinfection agents government agencies including NASA, the Canadian Standards in swimming pools in BC. While effective in action, the use of chlorine Association, and Transportation Safety Boards. She has assisted in the gas needs careful handling and is subject to specific regulatory delivery of program development and guidance documents for a variety requirements under the Toxic Process Gas section of the Occupational of industries including nuclear, airline, oil & gas, municipal, and Health and Safety Regulation. This session will focus on the 2018 performance arts industries. With a background in human factors and inspection initiative carried out by WorkSafeBC on pools that use sleep neurobiology, Mike is recognized for her ability to take complex chlorine gas as a disinfectant, and review the legal requirements subjects and deliver their content in a simplified and innovative manner covering its safe handling and use. In addition, the hazards of other for all to understand. An award-winning speaker, she is known for her disinfection agents will also be reviewed. sense of humor and is an internationally sought-after presenter and educator. Presenters: Gordon Harkness & Steve Tye (WorkSafe BC) HUMAN RESOURCES AND SUPERVISION Gordon Harkness is currently working as a manager in WorkSafeBC's Creating Visually Welcoming and Safe Facilities Risk Analysis Unit (RAU). The RAU is a group within Prevention with Branding Services who look at "non-aligned risks" - that is, risks that aren't evident in information collected through the claims process. They may Join Surrey's Recreation leaders as they guide you through the process be new and emerging risks or risks that have so far resulted in only of re-branding Surrey's recreation spaces. Creating Welcoming and Safe close calls that might one day be catastrophic. environments for all, the re-brand project had 3 key focus Areas: People, Places and Spaces and Products. You will discover how they Steve Tye – WorkSafeBC Occupational Hygiene Officer embraced inclusivity in the design of apparel, wayfinding, lobby design Steve graduated from UBC in 1978 with a BSc in Chemistry and for the and marketing displays to create a unified presence across the division. last 39 years he has been employed by WorkSafeBC. Initially he worked in the occupational hygiene laboratory conducting applied research Presenters: Corrinne Garrett & Kelsey Swanson (City of Surrey) projects, instrument evaluations, and hygiene related analysis. For the last 22 years he has been working as an Occupational Hygiene Officer Corrinne Garrett is a motivated, dedicated, creative and driven primarily in the Vancouver and Fort St. John areas conducting employee with a passion for lifelong learning. She has an extensive list workplace inspections to ensure compliance with The Worker's of projects that she's initiated and developed with different functional Compensation Act and the BC Occupational Health and Safety teams across the City of Surrey over the past 28 years. A leader in the Regulation, investigating occupational disease claims, conducting Aquatics industry, Corrinne has worked on many City-wide committees internal / external educational programs and providing consultation to which have enabled her to broaden her scope of focus within employers and workers. Recreation. Most recently, Corrinne has coordinated the development and training required for the City of Surrey's Welcoming and Safe For the last 6 years he has been working closely on the WorkSafeBC Environments work. She has lead teams internally and externally to sawmill combustible dust initiative, Oil and Gas drilling and hydraulic deliver successful events and conferences. Corrinne has a strong fracturing health and safety issues, and most recently the WorkSafeBC background in facility maintenance operations and is an educator of Toxic Progress Gas (Ammonia and Chlorine) initiative. He was certified pool operations for the Recreation Facilities Association of British by the Board of Canadian Registered Safety Professionals in 2003, and is Columbia. a national member of the AIHA. Over the last 25 years Kelsey Swanson has been given amazing TECHNICAL & OPERATIONS STREAM opportunities to grow and develop incredible skills and knowledge The Right Refrigerant for the Right Installation while working for the City of Surrey. Starting as a figure skating instructor Kelsey moved into programming for all ages, then moved into A panel discussion on the process of choosing the right refrigerant type a Community Services Coordinator 2 position, and finally into the Town for the right installation The panel will discuss the process from Centre managers role that she has been working for the past 12 years. discovery to implementation. – Facilitated by RFABC board member During this time Kelsey also explored her love for special event planning and owned her own wedding consulting/design company. Through all Presenters: Ian Welle (Accent Refrigeration), Rob Martin (Cimco), these experiences she learned that her love for recreation and working Tim McCrae (Chemours), Chuck Allgood (Chemours), and a with community is where she needs to be. In the past 5 years, Kelsey RFABC Facilitator was given the opportunity to inventory our public spaces in all recreation centers to develop a strategic plan focused on Marketing, Communication and Customer Relationships. She is excited to bring the HUMAN RESOURCES AND SUPERVISION City's findings and share with peers how we can be more than just a Being Awake is not Enough recreation centre. She believes in recreation we should be creating spaces in community that are engaging, accessible, safe places for Does the nature of your organization's work require your staff to people to connect and feel welcome. frequently work long hours, late nights, or on-call, or engage in physically or cognitively demanding work? Cumulative fatigue and decreased alertness can result in impaired performance, reduced health, and a significant increase in risk to an organization's operations. Understand why fatigue is a fit-for-duty issue and learn organizational strategies to mitigate risk and protect your workers.

Presenter: Mike Harnett, President (Solaris Fatigue Management) 2019 RFABC Conference Sessions

HUMAN RESOURCES AND SUPERVISION Dan has been in the field of Parks and Recreation for 35 years in BC and The Do's and Don'ts of Community Engagement Alberta and has worked in the NPF sector, municipal government, and the private sector. Dan has sat on the BCRPA, ARPA and CPRA Boards. This session was designed to help clarify the role of the community and Dan has a wealth of eye openers when it comes to employee how much influence is given to the public during planning and decision- management. making processes. Get to know the five levels of community engagement to understand what each one says about an organization's HUMAN RESOURCES AND SUPERVISION participation goals and promises to the public by using capital project Recreation Facility Asset Management Programs and community development examples from around the province. While currently most municipalities have a good handle on their linear Presenters: Cheryl Weibe & Carol Sheridan asset, few have a clear understanding of their buildings and open (District of Peachland, Town of Oliver) spaces. The needs of a facility operator are substantially different than those of a roads supervisor. The RFAM solution, developed to facilitate Cheryl Wiebe has 30 years of experience in Parks, Recreation, and the daily functions of facility and parks operators, is built on the Facilities and is current the Director of Community Services for the foundation of the Ontario Good Roads Association (OGRA) Municipal District of Peachland. She is trained in IAP2 (Planning for Effective Dataworks. In this interactive presentation the participants will learn Public Participation), a facilitator for the Kelowna Community Resource the value of utilizing several components to assist staff in establishing Society and a BCRPA liaison for three years. Cheryl has previously an asset management for facilities and open spaces. worked for the City of Penticton, the Township of Langley as well as the Kelowna and Kamloops YMCA-YWCA organizations. Presenter: John Tarantino (Marmak Group of Companies)

Carol Sheridan is the Manager of Parks and Recreation in Oliver and has John Tarantino is a professional consultant with more than 25 years enjoyed a 25-year career in the recreation field in BC including previous experience in developing visions and strategies for the successful design positions with City of Penticton, the Town of Osoyoos and Recreation and implementation of asset/infrastructure management and Excellence. Carol specializes in community development and special information technology solutions. John has had a distinguished career event management and has been a facilitator of engagement workshops in providing municipalities with a range of services including web- for the BCRPA since 2001. based solutions and asset management initiatives.

HUMAN RESOURCES AND SUPERVISION HUMAN RESOURCES AND SUPERVISION How to attract and retain the right staff Cannabis & Public Facilities

Finding and keeping the right staff is key to the success of any Panel TBA organization. This panel presentation and discussion will provide insight into why people choose a career in Recreation and how potential PROGRAMMING candidates are receiving information about Recreation as a viable Creating Accessible Activity career option, as well as best practices for staff retention and building a positive work culture. The presenters will provide information on:

Presenters: Joanne Edey-Nicol & Yue-Ching Cheng (Langara • universally designed recreation. Not just for individuals living College), Dan Pagely (RFABC) with spinal cord injuries but for the aging and others who are still struggling to live independent, active lifestyles. Joanne has a diverse background in all aspects of community recreation • Promotion of building universal design into projects before and culture, ranging from facility development, facility management, breaking ground to insure no barriers. When designed direct leadership, supervision, community engagement and specifically for spinal cord injuries and wheelchair users this administration. She started her career in the YMCA and worked the opens doors to many others without directly acknowledging most of her career in municipal Parks, Culture and Recreation. Upon their disability. These actions start to shift people's perspective retiring from her position as Assistant Director of Parks, Culture and on continued activity later in life. Making life a lot less scary. Recreation in New Westminster, Joanne joined Langara College as faculty in the Recreation Leadership Diploma and Bachelor of Providing inclusive facilities and equipment to everyone! Recreation Management Degree programs. Joanne is a published author and researcher and has written articles for BC Recreation magazine. She Presenters: Tanelle Bolt & Mike Reidiger has been a speaker at BC Recreation and Parks Symposiums, BC (RAD Recreation Adapted Society) Recreation Foundation Workshops and Canadian Creative City Network Conferences. RAD Recreation Adapted Society is working together with other outdoor sport & recreation organizations across BC & AB to make Yue-Ching Cheng has more than 15-years' experience working in both adaptive outdoor recreation accessible to active individuals living with private and public sector recreation organizations, as well as experience aging and disability. RAD specifically aspires to create a world where working with non-profit sport organizations in swimming and triathlon. individuals living with short-term and permanent mobility issues have He has a diverse background in recreation delivery and his areas of the opportunity and means to live independent, active (outdoor) expertise within recreation management are in project management, lifestyles with friends and family regardless of financial circumstance. It facilities & operations, and policy development. He currently teaches in is our mission to make BC, and outdoor recreation in BC, accessible to the Department of Recreation Studies at Langara College as well as is a independent-living individuals with short term and permanent mobility consultant for municipal recreation service providers. issues by providing an inventory of adapted outdoor recreation equipment for low-cost rental fees. 2019 RFABC Conference Sessions

PROGRAMMING PROGRAMMING Dry Floor Programming Time Management

City of Port Coquitlam is excited to share their community based Recreation Programmers are often the jack-of-all-trades of their facility. approach to dry floor programming. Looking beyond the traditional They also tend to be terrifically optimistic overachievers who continue sport based programming Port Coquitlam's creative and inclusive to pile tasks and responsibilities onto already full plates. This is all approach fulfills a variety of community needs, from active programs great until it isn't and then we feel overwhelmed, exhausted and for children and families, to hosting sporting events, wellness fairs, and frustrated. We get ourselves into predicaments by always saying yes so civic festivals. how do we stop & say no? This hands-on session will help you map out a constructive exercise you can work thru yourself or with your Presenters: Janis Dancs & Shawn Fengler (City of Port Coquitlam) supervisor to identify how to re-establish a functional workload.

Janis Dancs has 38 years of experience in the Recreation Industry Presenter: Michelle Wilcox (District of Squamish) beginning at 16 years old with the charitable non-profit sector at the South Slope Family YMCA in Vancouver, and working at various Michelle Wilcox began her career in Recreation as a Lifeguard/Swim Vancouver community centre. Janis provides opportunities and support Instructor and today thrives as a Recreation Program Specialist in to empower people for success through innovative thinking and Squamish. In between, she has worked in both large & small facilities in collaboration to transform spaces into creative play areas for children. both urban and rural communities. Her current role is to support a The secret to success in dry floor programming is through effective 2- dynamic Program Team who have a whole lot of fun while working very way communication and blending of ideas activated from your own hard keeping one step ahead of their growing community community and staff teams. PROGRAMMING Shawn Fengler’s creative, passionate and hands on approach to Ice Programming community recreation began 20 years ago instructing Learn to Skate Lessons. Working and living in the same community provides Shawn This presentation will discuss the latest trends and successes in Ice with the opportunity to make connections and work collaboratively to Programming. Our panel will discuss the why, how's and what was program and deliver creative ice, dry floor and special event programs. successful and what didn't work.

Presenter: Nicole Tjepkema (City of Richmond), Gary Patterson PROGRAMMING (City of Nanaimo), Regan Jamieson (Comox Regional District) Safety Strategies for Arena and Aquatic Staff The stats, the injuries, and GAMIFICAITON! Nicole Tjepkema is the Community Facility Coordinator for the City of Richmond in Arena Services. Nicole oversees all public programs and Understanding staff injuries in arenas and pools: why they happen, and dry floor programming out of Minoru Arenas and the Richmond Ice how we educate staff to be safe. The city of Surrey has introduced Centre. She has been in the recreation field for over 20 years in various GAMIFICATION for their CRS division staff. Come and hear their process roles in the arenas and community recreation. Nicole graduated from to success ! Langara College's Recreation Program in the Facilities Management stream. In her spare time Nicole is very involved in the Presenter: Corrine Garrett (City of Surrey) community coaching both her girls.

Corrinne Garrett is a motivated, dedicated, creative and driven Gary Patterson has been Recreation Coordinator for Arenas in the City employee with a passion for lifelong learning. She has an extensive list of Nanaimo for the past 12 years where creating and engaging programs of projects that she's initiated and developed with different functional and special events on ice and dry floor is a huge requirement. He has a teams across the City of Surrey over the past 28 years. A leader in the Bachelor of Tourism Management from Vancouver Island University Aquatics industry, Corrinne has worked on many City-wide committees with a Major in Recreation, Minor in Event Planning. As a veteran figure which have enabled her to broaden her scope of focus within skating and power skating coach with 40 years of Experience, including Recreation. Most recently, Corrinne has coordinated the development World Championships, Olympics and Canada Games assignments to his and training required for the City of Surrey's Welcoming and Safe credit, Gary has seen and worked in arenas across Canada, the United Environments work. She has lead teams internally and externally to States and around the world. "Whether they be big or small, events and deliver successful events and conferences. Corrinne has a strong programs begin with a creative vision, and these experiences test our background in facility maintenance operations and is an educator of patience and flexibility while increasing our knowledge and capacities.” pool operations for the Recreation Facilities Association of British Columbia Regan Jamieson has been working in public recreation for nineteen years with ten of those years dedicated to arena programming. All of the programs Regan implement are grounded in the values she shares with many others in public recreation: inclusion, low cost, engaging and lifelong. 2019 RFABC Conference Tours

ABBOTSFORD EVENT CENTER TOUR WINE TASTING

Abbotsford Event Center is roughly 1 hour away from Harrison Resort. Experience the fine wines of the Okanagan after a long day of education The Event Center is located on the campus of the University College of sessions. You will be guided a through a tasting of six different the Fraser Valley. The start date for construction of the Abbotsford Okanagan wines ranging from a Pinot Gris to a Gewurztraminer. This Event Center was September 7, 2007. Cost of the facility came in at a tasting will take place in the Harrison Resort and wines will be available price tag of $64.7 million dollars. for purchase throughout the tasting. Tasting will be held in the Harrison Hot Springs Resort starting at 1:00 PM Abbotsford is a very fortunate city to have a multi use facility of 7,000 seats, 20 private suites, 15 semi-private boxes, a VIP lounge, and a GUIDED TRAIL HIKE regulation NHL-size rink surface. It also features a large kitchen and commissary that services the suites level, as well as six concessions. It The picturesque Harrison Lake has many different trails to hike and housed the (an AHL team until 2014). The Abbotsford breathtaking views. In this guided hike, you will make your way to the Event Center is now home to the a professional 13 Bridges Trail Walk. This walk is a well-maintained, rather gentle and team from the Canadian Elite Basketball League. The event easy walking trail, with a series of small bridges along its route, and center hosts several great shows from arena cross to Paul Brandt very scenic old & new forest growth. You will then be guided to Bridal concert. Trail and Spirit Trail Loop. This is a 1.6-kilometer loop trail located near Harrison Hot Springs, British Columbia, Canada that features a great The Abbotsford Event Center is truly a masterpiece being ranked #1 in forest setting. The trail is rated as moderate and primarily used for Canada as best facility for its size; this facility surely was a great hiking, walking, trail running, and nature trips. Upon your return to the investment. resort, the group will take a trip to the small, but interesting Sasquatch museum. Please ensure you have good walking shoes proper clothing. A bus will leave the hotel at 12:00 and return by 4:15 Each hiker will be given a backpack containing 2 power bars and 2 Space is limited to 40. bottles of water. Please ensure garbage is placed back in back packs

This guided tour will be roughly 2 ½ hours. The group will meet at 12:00 Noon in front of the Harrison Hot Spring Resort.

Thank You To The 2019 RFABC Conference Sponsors

Accent Refrigeration Ltd. – Platinum Sponsor Jet Ice – Silver Sponsor DB Perks & Associates – Annual Sponsor Critical Environmental Technologies – Nutrition Sponsor Toromont Cimco – Golf Tournament Sponsor Kendrick Equipment / Zamboni – Golf Hole Sponsor 2019 RFABC Conference Trade Show Participants

Bright Solutions Inc. Athletica Sports Systems Musco Sports Lighting 168 GlenEagles View 554 Parkside Dr #2 7059 210 Street Cochrane, AB T4C1W2 Waterloo, ON N2L5Z4 Langley, BC V2Y 0T2 Phone: 4039329335 Phone: 5197473659 Phone: 6043534500 [email protected] [email protected] [email protected]

Critical Environment Technologies Architecture49 Inc. Sound Solutions (2002) Inc Unit 145, 7391 Vantage Way 270-1075 West Georgia 344-19567 Fraser Hwy Delta, BC V4G 1M3 Vancouver, BC V6E 3C9 Surrey, BC V3S 9A4 Phone: 604-940-8741 Phone: 604-601-6784 Phone: 6045141751 [email protected] [email protected] [email protected]

RJC Engineers Automated Aquatics Cascadia Sport Systems Inc Phone: 604-738-0048 15442, 131 Ave NW 3012 C Murray St. [email protected] EDMONTON, AB T5V0A1 Port Moody, BC V3H 1X2 Phone: 7804683261 Phone: 604-461-5208 Safesidewalks Canada Inc [email protected] [email protected] 10773 Dunlop Rd Delta, BC V4C 2M7 Jet Ice Chemours Phone: 604-754-3498 1091 Kerrisdale Blvd 1007 Market Street [email protected] Newmarket, ON L3Y 8W1 Wilmington, DE 19899 Phone: 9058534204 Phone: 3027732741 Island Cleaning Supplies [email protected] [email protected] Phone: 250-954-3211 [email protected] Startec Refrigeration Services Ltd. Canada Pool Coating 9423 Shepard Road Se 1565 River Road Langara College Calgary, AB T2C 4R6 Braenside , ON K0A1G0 100 W 49th Ave Phone: 403-295-5894 Phone: 1-613-623-5903 Vancouver, BC V5Y 2Z6 [email protected] [email protected] Phone: 7788778217 [email protected] CIMCO Refrigeration Kendrick Equipment 1095 Cliveden Avenue #1 - 19089 - 94th Ave. Care Systems Services Ltd. Delta, BC V3M6G9 Surrey, BC V4N 3S4 915 Kalamalka Lake Rd Phone: 604 525 8899 Phone: 604-722-3166 Vernon, BC V1T 6V4 [email protected] [email protected] Phone: 250-558-5409 [email protected] Vimar Equipment Ltd. Erv Parent Company Ltd. 7445 Lowland Drive 791 Caldew Street Fink Machine Inc. Burnaby, V5J 5A8 5678 Sunrise Cres. W. Box 308, 124 Old Vernon Road Phone: 604-4304274 Delta, BC V3M5S3 Enderby, BC V0E1V0 [email protected] Phone: 604-525-4142 Phone: 2504577319 [email protected] [email protected] Lumalex Canada 197 Warren Avenue E.107 Accent Refrigeration Systems Ltd E I Solutions Inc. PENTICTON, BC V2A 8N8 1097 Langford Parkway, Suite 206 110 Medana Street. Phone: 250-490-9009 Victoria, BC V9B 0A5 Victoria, BC V8V2H5 [email protected] Phone: 2504788885 Phone: 2505147078 [email protected] [email protected] Jonathan Morgan & Company Phone: 604-856-7000 ext 401 Marmak Information Technologies Omni Sport Inc. [email protected] Phone: 1-905-458-6686 14 Boulder Blvd [email protected] Stony Plain, AB T7Z1V7 Canada Aquam Aquatic Specialist Inc. Phone: 7809682344 100-5500 FULLUM Western Noise Control [email protected] MONTREAL, QC H2G 2H3 15108 - 118 Ave. Phone: 1-800-935-4878 Edmonton, AB T5V 1B8 Trane Canada West [email protected] Phone: 780-423-2119 3080 Beta Avenue [email protected] Burnaby, BC V5G 4K4 HI- Pro Sporting Goods Ltd. 173 Stepping Stones Cres. Schoolhouse Products Inc Yeti Refrigeration Vernon, BC V1H 1X2 135- 7th Ave East Phone: 250-896-2544 Phone: 250-542-4224 135 East seventh ave [email protected] [email protected] New Westminster, BC V3L 4H5 Phone: 604-375-7327 Bay Resource Group DB Perks & Associates Ltd. / Fax: 604-520-9811 #173-11280 Twigg Place Commercial Aquatic Supplies [email protected] Richmond, BC V6V 0A8 108-2411 Dollarton Hwy Phone: 6043248819 North Vancouver, BC V7H 0A3 RecTec Industries Inc. [email protected] Phone: 604-980-2812 14-7228 Progress Way [email protected] Delta, BC V4G 1H2 Fraser Valley Refrigeration Phone: 604-940-0067 Box 337, Aldergrove, BC V4W 2T8 Centaur Products Inc [email protected] Phone: 6048568644 3145 Thunderbird Crescent [email protected] Burnaby, BC V5A 3G1 Phone: 7788232604 [email protected] 2019 RFABC Golf Tournament

CON 019 FE 2 R C E B N A C F E R Sandpiper Golf Course Harrison Mills, BC FACING https://sandpipergc.com/ Futurethe TOGETHER

In the interest of the conference theme. Please offer a ride or rideshare with your fellow delegates. Entry Fee of $125.00 plus tax includes a round of golf, prizes, lunch and shared cart. Hole Sponsorships Available for our Associate members as well. Register here: GOLF REGISTRATION For more information, email: [email protected]